Human Resources Staff, At Your SERVEice

Records Management

Human Resources Staff at Your SERVEice!

In your role as a supervisor, or simply as a City of Plano employee, you will possibly interact with the Human Resources Department in a variety of areas. Reference pages for Analysts and their assigned department were provided on pages 4-6, and the Analysts will often be your first point of contact. However, you may need to contact others within Human Resources and Risk Management. Below is a list of functional areas along with the related staff member, the specific area they are responsible for, and the associated contact number. More specifics about what each staff member handles, along with their picture, can be found on pages 9-12.

Focus Area

457 Deferred Compensation Plan/Payroll Roth Accidents/Injuries (responding to or investigating)

Staff by Focus Area

Staff Name

Vacant; please email HRBenefits@plano.gov

Claims David Salazar Tim Billingham Jim Revis

Please call the City’s Claims administrator first.

Benefits Teresa Exley Julia Cherry Track Stack Andrea Cockrell

Civil Service – Police and Fire (entry test, promotional tests, promotional appeals) Barbara Slay Roxy Aragon Kym Stinnett-Blasingame Carla Romine LaShon Ross

It’s best to email “HRBenefits@plano.gov” with questions.

Civil Service – Police and Fire (disciplinary matters) Roxy Aragon (Police) Kym Stinnett-Blasingame (Fire) Larry Lockley Carla Romine LaShon Ross

Claims Filed Against the City (e.g., sewer backups; vehicular accidents) Elsa Gonzales-Diaz Jim Revis

Compensation Matters Caressa Marquez Lynne Cunningham Andrea Cockrell

Extension

X5654 X5779 X5658 X5651

X5216 X5757 X7746 X5116

X5099 X7438 X5135 X5573 X5310

X7438 X5135 X7435 X5573 X5310

X5653 X5651

X7353 X5153 X5116

OUR CORE VALUES:

Stewardship – Engaged – Respectful – Visionary – Excellence Page | 5

Focus Area

Staff Name

Disciplinary Matters Kym Stinnett-Blasingame Roxy Aragon Larry Lockley Carla Romine LaShon Ross

Your assigned HR Analyst will be your first point of contact

Drug Testing (DOT random)

Employee Questions/Concerns

Employee Leaving the City (exit interview) David Salazar Tim Billingham Jim Revis

Kym Stinnett-Blasingame Roxy Aragon Carla Romine LaShon Ross

Kym Stinnett-Blasingame Roxy Aragon Carla Romine

Employee Status Changes (supervisor, pay, transfers, separations, etc.)

Job Classification Studies/Reclassification Studies/Reorganizations

Medical-related leave (e.g., FMLA, ADA) Kym Stinnett-Blasingame Roxy Aragon Caressa Marquez (pay and supv change) Lynne Cunningham (pay and supv change)

Caressa Marquez Lynne Cunningham Andrea Cockrell

Kim Kreidler (FMLA) Larry Lockley (ADA)

Policy Questions Kym Stinnett-Blasingame Roxy Aragon Larry Lockley Carla Romine LaShon Ross

Recruiting and Hiring Kim Kreidler Barbara Slay Kym Stinnett-Blasingame Roxy Aragon Carla Romine

OUR CORE VALUES:

Stewardship – Engaged – Respectful – Visionary – Excellence Page | 6

Extension

X5135 X7438 X7435 X5310

X5779 X5658 X5651

X5135 X7438 X5573 X5310

X5135 X7438 X5573

X5135 X7438 X7353 X5153

X7353 X5153 X5116

X5650 X7435

X5135 X7438 X7435 X5573 X5310

X5650 X5099 X5411 X7438 X5573

Focus Area

Retirement Teresa Exley Julia Cherry Track Stack Andrea Cockrell

Safety Concerns/Safety Training David Salazar Tim Billingham Jim Revis

Training and Development Tony Beasley Debbie Speed Andrea Cockrell

Tuition Reimbursement Tony Beasley Debbie Speed Kathy Healy

Wellness/Health Incentives Michelle Gifford Andrea Cockrell

Staff Name

Note: if you need a customized training for your department or need recommended training for an employee, Roxy or Kym can also assist you

Extension

X5216 X5757 X7746 X5116

X5779 X5658 X5651

X7339 X7217 X5116

X7339 X7217 X7437

X7227 X5116

OUR CORE VALUES:

Stewardship – Engaged – Respectful – Visionary – Excellence Page | 7

Staff members are listed alphabetically by last name

Betsy Allen, Administrative Assistant, PT (morning) 972-941-7643 betsyal@plano.gov

> Greets and directs callers and walk-in customers to appropriate staff and answers routine questions > Assists with the new hire process, including but not limited to: coordination of drug testing and physicals; completion of new hire paperwork such as I-9s and e-Verify; organizing and preparing paperwork for scanning into

Laserfiche; preparing New Employee Orientation folders > Makes new hire and replacement ID badges > Assists walk-in customers as needed with the online application process

Roxxanne (“Roxy”) Aragon, HR Analyst, Senior 972-941-7438 raragon@plano.gov

> Advises, consults with, and assists employees and City management in a wide range of human resources matters and employee relations issues > Looks into employee complaints, analyzes findings, makes recommendations for resolution, and takes action when necessary > Works with departments to analyze trends impacting their operation (that HR can assist with) and assists with making recommendations to address those trends including, but not limited to, departmental SOP review/edits/development and supervisory or employee training > Assists with interviews as requested

Supports: > Animal Services > Budget & Research > City Council > City Secretary > City Manager’s Office > Communications & Community Outreach > Convention & Tourism > Finance > Legal > Library Services > Municipal Judge/Administration > NeighborhoodServices > Parks & Recreation > Planning > Police > Policy and Government Relations > Public Safety Communications

Vacant, HR Technician-Benefits 972-941-xxx xxxxxxxx@plano.gov

> Reviews retirement paperwork for accuracy and enters into PeopleSoft > Provides administrative support for the Risk Pool Trustees, RSP Committee and 457 Oversight Committee (meeting, forms, agenda, packets, minutes, etc.) > Reviews and recalculates all trust expenditures and submits to trustee bank for payment > Prepares correspondence and coordinates with investment consultant, investment managers, trustee bank, auditors, actuaries for materials > Maintains the City’s pension transparency website and benefits website > Coordinates retirement related meetings/lunch and learn classes

Tony Beasley, Training Coordinator,Senior 972-941-7339 tonyb@plano.gov

> Meets with other departments to determine how HR may be of help with strategic goals > Meets with instructors to discuss potential classes > Develops curriculum for continuity, clarity, and to ensure it is meeting City of Plano goals, strategies, and vision > Coordinates the Leadership for the 21st Century Program > Leads New Employee Orientation and The Plano Way training

> Conducts building inspections, accident/incident investigations, ergonomic assessments, safety training and inquires, safety regulation compliance, DOT Random Drug and Alcohol Compliance, insurance reviews and verifications

Supports: Animal Services > Budget > City Attorney > City Manager > City Secretary > Emergency Management > Municipal Courts > Police > Procurement/Project Management > Public Safety Communications > Public Works > Technology Solutions

Julia Cherry, HR Analyst,Senior 972-941-5757 jcherry@plano.gov

> Administers benefit plans; assists employees and dependents with claims issues and plan changes

> Administers Texas Municipal Retirement System (TMRS) and Retirement Security Plan (RSP) > Meets with employees regarding retirement options > Oversees general administration of the 457 Deferred Compensation Plan

Supports: > Fire-Rescue > Library Services > Police

Andrea Cockrell, Administrative Services Manager 972-941-5116 andreac@plano.gov

Manages Retention Division in areas of Human Resources which oversees the areas of retirement, benefits, compensation and training

> Staff liaison to the Risk Pool Trustees, Retirement Security Plan and 457 Deferred Compensation Plan

Oversight Committees > Responsible for the HR oversight of budget, finance, procurement and internal controls associated with the 457 Plan, RSP, OPEB Trust and Health Claims fund > Responsible for marketing and communication strategy for HR Retention items

Teresa Exley, HR Analyst, Senior 972-941-5216 teresae@plano.gov

> Administers benefit plans; assists employees and dependents with claims issues and plan changes > Administers Texas Municipal Retirement System (TMRS) and Retirement Security Plan (RSP) > Meets with employees regarding retirement options > Oversees general administration of the 457 Deferred Compensation Plan > Responsible for pre-65 retirees

Supports: > Animal Services > Building Inspections > City Attorney’s Office > City Manager’s Office > City Secretary/Records Management > Communications/Media Relations > Emergency Management

> Engineering/Facilities > HR/Risk Management > Municipal Judge > Planning > PSC > Public Works

Linda Felder, Administrative Assistant, PT (afternoon) 972-941-2731 Lfelder@plano.gov

Laserfiche; preparing New Employee Orientation folders > Makes new hire and replacement ID badges > Assists walk-in customers as needed with the online application process

> Develops, implements and maintains Health Promotion/Wellness programs and events > Administers City’s Premium Incentive Program > Responsible for organizing City-wide health education, communication, tools and resources > Oversees flu shots and health screenings

Supports: > All Departments

Elsa Gonzales-Diaz, Claims Specialist, Senior 972-941-5653 elsag@plano.gov

> Coordinates the City’s Worker Compensation program, payroll for Workers’ Compensation Modified Duty program > Coordinates subrogation and claims recovery efforts for Risk Management > Coordinates the day-to day operations of the Third-Party Administrator responsible for handling all claims filed against the City > Provides technical and administrative support to the Risk Management Division

Supports: All Departments

Lynne Gattis-Cunningham, HR Analyst, Senior 972-941-5153 lgcunningham@plano.gov

> Responsible for providing customer service to internal and external customers in the areas of Compensation and other duties as assigned > Partner with employees, managers, and executives to provide information, guidance, and resources regarding compensation programs and practices in support of the objectives and operations of the City; review proposed salary plans > Respond to and conduct salary, benefit, and classification surveys; computes and compiles survey data results > Develop and revise job descriptions; maintain job descriptions on the website; assist with performing job analysis

Kathy Healy, Administrative Coordinator 972-941-7437

> Supports Director of HR/Risk and the HR team > Coordinates the Civil Service Commission meetings and minutes > Administers the Milestone program > Pays departmental invoices and orders supplies > Processes payments for Tuition Assistance > Assists with the Budget process and helps to monitor spend khealy@plano.gov

Erica Hurst, HR Strategic Solutions Manager 972-941-7526 ericahu@plano.gov

> Manages and participates in the development and implementation of work plan goals; works closely with the HR

Director to identify needed changes in departmental structure, methods, and procedures to improve efficiency and effectiveness of operations > Serves as a strategic liaison between HR and Technology Solutions > Manages system implementation projects to include staff supervision and development of project specification documents and directing the work of employees and consultants > Analyzes data, processes, patterns and trends to identify the impact of existing and proposed HR systems and practices to determine departmental and organizational direction to support a positive employment experience

Haley Kreidler, Administrative Assistant, Senior 972-941-5660 haleyk@plano.gov

> Provides administrative support to the Risk Management division and the claims staff > Reviews Lytx driving incidents > Reviews and responds to the How's My Driving Line > Assists with the Budget > Processes all invoices, purchase orders, check requests and office supply orders > Manages all claim documents in Laserfiche to keep the system organize. > Supports the Risk Division with special projects

Kimberly (“Kim”) Kreidler, HR Analyst, Senior 972-941-5650 kimk@plano.gov

> Provides recruitment and hiring assistance for all departments except Fire, Police, PSC, and Emergency

Management, including but not limited to, posting and managing open positions, assisting supervisors with extending job offers if needed, and coordinating pre-employment screenings > Assists and backs up Barbara Slay as it relates to recruiting and hiring for Fire, Police, PSC, and Emergency

Management > Attends and coordinates onsite/external recruitment fairs > Assists with FMLA as needed

Larry Lockley, HR Compliance Administrator 972-941-7435 llockley@plano.gov

> Monitors organizational compliance concerning employment law, City policies and procedures with the goal of mitigating employer liability

> Manages complex and highly sensitive investigations, including allegations of discrimination and harassment > Serves as ADA Coordinator (employment related only) > Develops and provides formal training to managers, supervisors and employees on employment laws and Human

Resources policies > Partners with departments to evaluate, develop, and implement departmental operation policies and procedural improvements to ensure effective and consistent Human Resources Management

Caressa Marquez, Compensation Administrator 972-941-7353 caressam@plano.gov

> Manages and participates in the development and implementation of goals, objectives, policies and priorities for classification and compensation programs > Serves as the liaison for compensation/classification with other divisions, departments, and outside agencies.

Negotiates and resolves sensitive and controversial issues > Provides guidance regarding a wide variety of compensation issues including assignment of appropriate salary ranges and pay rate changes resulting from hires, promotions, demotions, equity adjustments, market adjustments > Conducts benchmarking and market survey analysis both City-wide, group-specific, and for targeted positions to evaluate the competitiveness of the City’s salary ranges, pay levels, and other compensation programs > Conducts (and/or coordinates with a consultant) reviews of the City’s pay plan through periodic market surveys; makes recommendations for changes as needed based on results and develops cost projections for any recommended changes > Conducts job audits to determine appropriate classification and exemption status under the Fair Labor Standards

Act and changes classifications as required > Prepares job descriptions and reviews any changes to job descriptions proposed by supervisors

> Responsible for protecting the City’s financial and tangible assets from losses by managing Workers’

Compensation, insurance and loss control programs, including the management of Risk Loss Fund > Supervises and directs all safety related activities for the City of Plano > Manages all Certificate of Insurance requests from procurement > Ensures compliance to all State and Federal regulations related to Workers’ Compensation or liability claims > Analyzes all aspects of Risk Management and proposes and measures new techniques to reduce the cost of risk

Carla Romine, HR Manager 972-941-5573 cromine@plano.gov > Manages the Engagement Division in areas of Human Resources programs such as recruitment, hiring, onboarding, policy formulation and interpretation, employee relations and retention/recognition efforts > Collaborates with departments in evaluating and implementing departmental operating policies and procedural improvements to ensure effective and consistent HR management; creates policy and compliance training and guidance material, and may facilitate various HR policy-related trainings > Develops and supports the implementation, administration and continuous improvement of HR-related processes related to the employment life cycle

LaShon Ross, HR/Risk Director 972-941-5310 Lashonr@plano.gov > Responsible for directing the staff and activities of the Human Resources and Risk Management division and for developing City strategies by providing recommendations to City management in accordance with organizational goals and objectives; also serves as the Civil Service Director

David Salazar, Risk Analyst, Senior 972-941-5779 dsalazar@plano.gov

Supports: Building Inspections > Communication/Community Outreach > Economic Development

> Engineering/Planning > Finance Administration > Fire > Health > Human Resources> Intergovernmental Relations > Library Services > Neighborhood Services > Parks and Recreation

Barbara Slay, HR Analyst, Senior 972-941-5099 bslay@plano.gov

> Coordinates and administers Police and Fire entry and promotional testing and promotional appeals > Provides recruitment and hiring assistance for PSC, Emergency Management, and non-civil service positions in Police and Fire, including but not limited to, posting and managing open positions, assisting supervisor with job offer extensions if needed, and coordinating pre-employment screenings > Assists and backs up Kim Kreidler as needed with recruitment for other departments > May attend and coordinate onsite/external recruitment fairs

> Meets with other departments to determine how HR may be of help with strategic goals > Meets with instructors to discuss potential classes > Develops curriculum for continuity, clarity, and to ensure it is meeting City of Plano goals, strategies, and vision > Oversees Tuition Assistance program. Coordinates UTD LGM, and Texas CPM > Initiates, tracks, and manages training contracts, interlocal agreements, and education provider LOIs

Tracy Stack, HR Analyst 972-941-7746 tstack@plano.gov

> Administers benefit plans; assist employees and dependents with claims issues and plan changes > Administers Texas Municipal Retirement System (TMRS) and Retirement Security Plan (RSP) > Meets with employees regarding retirement options > Oversees general administration of the 457 Deferred Compensation Plan > Responsible for post-65 retirees and administration of Medicare benefits

Supports: Budget > Economic Development > Environmental Health > Finance (includes CUS and Courts) > Neighborhood Services > Parks and Recreation > Policy and Government Relations > Procurement/PMO/Warehouse > Special Projects/Development Services > Technology Solutions

Kymberlie (“Kym”) Stinnett-Blasingame, HR Analyst, Senior 972-941-5135 kstinnett@plano.gov

Supports: > Building Inspections > Economic Development > Engineering > Environmental Health & Sustainability > Emergency Management > Facilities > Fire-Rescue > Human Resources

> Procurement & Project Management > Public Works > Special Projects > Technology Solutions

> Partners with Human Resources team to effectively utilize HRIS systems to manage data and drive the efficiency of

HR strategic planning, daily operations, and reporting analysis > Assists with project management for HRIS projects including implementations, upgrades, enhancements, and systems interfaces > Ensures data integrity and efficient processing of Human Resources data which is used for human resources and payroll processes

Vacant, HRIS Administrator

Human Resources Staff, At Your SERVEice

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