HELLO THE FUTURE IS IN REACH
INREACH - THE FUTURE IS IN REACH
NEW DAY, NEW WAY
Popping out to grab a bite or chilling with a latte used to be uncomplicated. Now, it’s anything but. These days, people have less time to get more things done. And even when they can get out, they find boring choices or that their favorite is gone. It’s just so much effort with so little return. Great news, though – you can solve this problem for everyone. Bring them the food they love. Help them stay onsite, focused and productive. Make their day easier. And best of all, you don’t have to figure it out by yourself.
WE’RE INREACH. AND WE’RE HERE TO HELP.
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INREACH - THE FUTURE IS IN REACH
YOUR NEW NORMAL These trends are driving a need for increased convenience offerings. At InReach, we are continually developing our capabilities and solutions to respond to these evolving needs.
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OPTIMIZING SPACE 56% of businesses are considering reducing space. You need onsite dining to have a smaller footprint.
02 COST REDUCTION & TRANSPARENCY Your people need to feel safe when dining; people may not want to leave your building to go out for food. Guests want easy access to meals without sacrificing quality or health.
03 FLEXIBILITY You want to prevent overcrowding by offering more places for your people to buy food. People need choices for all times of the day and collaboration spaces are still needed.
04 EMPLOYEE ENGAGEMENT & TALENT ATTRACTION 53% of lunch consumers say tasty food is their top concern. They require new experiences with a curated range of food and beverages.
05 SAFETY & WELLBEING Your people need to feel safe when dining; people may not want to leave your building to go out for food. Guests want easy access to meals without sacrificing quality or health.
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INREACH - THE FUTURE IS IN REACH
CONSUMER TRENDS An overview of the bigger forces shaping change across markets and industries drawing on the latest insights from our Megatrends and Consumer Lifestyle Themes reports.
1. HEIGHTENED UNCERTAINTY CONTINUES Increased resilience, flexibility and adaptability us essential in this climate of heightened uncertainty and anxiety as we manager the far reaching social and economic impacts of the pandemic. Consumers will be more conscious of cost and value for money.
2. ACCELERATED TRANSFORMATION Transformation is accelerating across many key areas including economics, society, work, leisure and education, presenting opportunities for innovation and a chance to build back better.
3. HEALTH A PRIORITY The pandemic has put the value of health in sharper focus with consumers prioritizing investment in health and wellbeing as they seek to protect and strengthen both body and mind, find a better balance and adopt healthier ways of living.
4. EVOLVING COPING STRATEGIES Faced with ongoing uncertainty and lifestyle restrictions, consumers seek ways to help them feel safe, secure and in control as well as accessible forms of release to relieve boredom, bring joy and enable new experiences. Coping strategies are having to evolve with the changing situation.
5. AGE OF THE HOME HUB
6. LOWER ENERGY EXPERIENCES
The home has become a more multidimensional space for work, study, exercise and entertainment with digital technology a key enabler. Consumers have found more ways to tailor products and services to their preferences and access them online.
Experiences have become more local, intimate and relaxed, with more dining in occasions and in-home pampering, smaller social groups and less travel set to continue in the short to medium term. We are enjoying more frequent smaller treats over larger indulgences.
7. ELEVATED ROLE FOR FOOD & DRINK
8. SOCIAL ACTION
Food is a key focus for spend, especially special food to eat at home, with more home cooking and growing interest in nutrition to support health. Social distancing measures have opened up new ways to order & enjoy food and drink (curb-side, al fresco, in car, in garden…).
Food is a key focus for spend, especially special food to eat at home, with more home cooking and growing interest in nutrition to support health. Social distancing measures have opened up new ways to order & enjoy food and drink (curb-side, al fresco, in car, in garden…).
9. CHOOSING LOCAL
10. SUSTAINABILITY & HEALTH INTERTWINED
Consumers are choosing local as their circle of concern has contracted to focus in on the safe haven of the local community and provide support for local businesses, a shift that is strongest among the over 55 age group.
Our health and the health of the planet increasingly go hand in hand as we seek to live cleaner, healthier lifestyles. We have witnessed the environmental benefits of lockdown and the scale of change possible giving impetus behind a greener, healthier recovery.
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INREACH - THE FUTURE IS IN REACH
WE’RE IN IT FOR YOU By putting the guest first, we help our client partners build a culture of engagement, while getting the most from their space through thoughtful design.
FOCUS ON SERVICE
INNOVATION
We believe in forming human connections that go from start to finish, and beyond. Open dialogs, complete transparency, immediate responses. Every time, all the time. We offer lots of know-how and hands-on service, no matter what clients need.
We use technology to keep everyone happy and to foster your trust. Apps for ordering, payment options so people can buy and be on their way, and inventory management tools that keep everything running like clockwork. People will have the peace of mind that comes from enjoying a great meal in a safe environment, with contactless payment and touchless equipment.
SPACE DESIGN
GUEST CENTRICITY
We find new ways to use your space and get people what they need, creating customized, scalable and safe environments that make the most of each square foot. Every solution is agile enough to be perfect for today and ready for what’s needed tomorrow.
We help people feel appreciated and valued by removing the obstacles that can make their day difficult, without forcing them to sacrifice quality, convenience, wellness or choice. Our top priority is making sure guests have lots of choices in healthy food, the latest and greatest snacks and drinks, and the kind of food that they really look forward to.
We’re determined to keep people engaged, happy, healthy and productive. 9
INREACH - THE FUTURE IS IN REACH
WHAT THAT M To put it plainly, we’ll make you a hero to your people. It’s hard to create a welcoming environment loaded with what everyone wants and offer it in a convenient way that keeps everyone’s flow going. But when you nail that, you’re going to be surrounded by people who are happy, incredibly focused, and want to stay with you.
GET MORE DONE
QUALITY FOOD
Having everything onsite with easy access means people can stay keyed into what they’re doing, because they don’t have to stop what they’re doing to find what they need.
People will be happier and more engaged when they know they have choices that are what they want. You’re making it so they don’t have to sacrifice and saving them from being disappointed.
MEANS
HEALTHY HABITS People are often forced to sacrifice their wellness habits when they’re pressed for time. You’ll make it easy for everyone to stay healthy. Products that are good for you – and there are A LOT of them - are automatically part of every program.
BE THE PLACE WHERE EVERYONE WANTS TO BE Engagement surveys show that happy people are higher performers, and they stay with their employer or place of study. By providing great food in special environments, you not only show them how much you care, but you look like a superstar while doing it.
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INREACH - THE FUTURE IS IN REACH
INREACH IN YOUR SPACE Custom. Curated. Tailored. Every idea you hear, and everything you get is unique. It’s ready for today, and flexible for tomorrow. Here’s what we can do for you and your people.
VENDING
Snacks, drinks, and food right away - any time, anywhere.
COFFEE SERVICES
The best coffee, onsite, all day.
ONSITE
WATER SERVICES
Everyone stays fresh with super-convenient hydration stations, including high-tech touchless systems.
MICRO CAFE
Fresh food made to order, without the investment or footprint of a full café.
MICRO MARKET 24/7 choices for tasty, healthy and refreshing, without having to go anywhere to get it.
ONSITE ONSITE
PANTRY
Grab snacks and drinks quick, without having to go far to get them.
ONSITE
SNACK BOXES
Connect with people who are offsite with Direct to You snack boxes.
REMOTE / AT HOME
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INREACH - THE FUTURE IS IN REACH
MICRO MARKETS Micro markets are inviting marketplaces with convenient and easy access to fresh food, made to order meals, coffee, hot and cold beverages, snacks and more. This is a place your people will love because it has everything - a mix of favorites and the latest trends, in a space where food, people, and technology all connect.
61%
OF CONSUMERS are interested in purchasing products that save time and effort. Shopping a micro market is easy, quick and smooth, because the checkout/ payment process is built right in. It’s always fast and super-simple.
MICRO MARKETS MAKE EVERYONE HAPPY People are looking for place to take a break, a way to remove the stress of getting a meal, find more time in their day, or just adapt to our new world …. whatever it is, micro markets give it to them. InReach micro markets offer the food and drinks people are looking for, so they can stay onsite and stay focused.
FLEXIBLE & AFFORDABLE We’ll help you make the most of your space, keep your costs down and boost morale by showing your team how much you value them. Whether you’re in an office, hospital, university, manufacturing, or distribution center, we’ll design a micro market that’s just for you and perfect for your people. • Scalable to your space • A design that will transform your physical space TELL ME MORE
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INREACH - THE FUTURE IS IN REACH
VENDING SERVICES It’s the future of vending – today! Amazing technology takes your experience to a completely unexpected level. Featuring fresh sandwiches, salads, snacks, cold drinks, phone chargers, over the counter medicine and other essentials in a secure retail display, available 24/7. It’s perfect for airports, schools, hospitals, and universities.
53%
OF EMPLOYEES consider the quality of food when deciding to join or stay with an organization. AND ON TOP OF THAT… they need that food to fit in with their own values and lifestyle choices.
EVERYTHING’S AT YOUR FINGERTIPS There’s a huge range of choices, and no need to sacrifice on flavor, freshness, or health. And the days of needing to plug quarters in a slot are in the past, with new ways to browse and purchase.
MAKING HEALTHY EASY We’ve got snacks and drinks that are delicious, nutritious, and good for you. The machines are designed so people can make quick decisions and know they’ve made a good choice - because everything is the right choice.
TELL ME MORE
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INREACH - THE FUTURE IS IN REACH
COFFEE SERVICES Coffee is an emotional beverage. People really care about it. A LOT. They rely on it to start their day out strong, to get a pick-me-up, or to take a few minutes to relax. A great cup of coffee can make your day, and a bad one can break it. And that’s why In Reach is so serious about coffee. Why it’s important that it’s always right there onsite and ready when you want it. Always fresh. Always the best of the best. All day, every day.
NEARLY
¾
OF PEOPLE say they drink coffee every day. MEANWHILE... They’re often dissatisfied with the quality available onsite and choose to go elsewhere to get it.
WE’RE COFFEE EXPERTS We have connections with famous national brands, local roasters in your community and the latest and the tools and machines to deliver the awesomeness your coffee-loving people want. There are also tons of choices for non-coffee folks too, like kombucha, specialty waters, tea, and others that are functional, hydrating and rejuvenating.
CONSUMER RITUALS Our Post COVID proprietary research study shows that the primary driver to consume hot drinks is to receive a mental or physical boost of energy or to get a “treat”.
TELL ME MORE
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INREACH - THE FUTURE IS IN REACH
WATER SERVICES Staying properly hydrated is key to good health. These days, fewer people are choosing carbonated or sugary drinks, opting instead for the original zero calorie, no carb drink – water! You can help your team feel great and be at their best by offering a clean, safe, and quality water program at your site.
PEOPLE ARE DRINKING MORE WATER because they know the importance of hydration. MEANWHILE... you worry about sustainability and plastic bottle waste.
FLUID FLEXIBILITY InReach has a program for you, your location, and your budget. We’ll create a hydration program to fit your specific needs, and you’ll save time, money, and space. • A personalized solution, customized to your size and budget • A big range of product choices • Tailored to your sustainability and/or health and wellness programs
TELL ME MORE
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INREACH - THE FUTURE IS IN REACH
PANTRY People love it when everyday activities are made easier for them. And that’s what a pantry does. When they’re craving something to nibble or sip, they don’t have to leave the building, go to a store, wait in line, and come back. They don’t have to make an extra stop in the morning for coffee or breakfast. And during the day, they don’t have to worry about losing time they don’t have because their body needs fuel.
67%
OF EMPLOYEES like their job more when they get free food. PLUS... they want the same choices and freedom to snack that they had when they were at home.
A PLACE TO RECHARGE With pantries by InReach, people can grab the fabulous food and drinks they want in just a few minutes, without having to make an extra stop or leave the building. They can stay onsite, focused, and ready to take on whatever the day has in store.
SNACKING WELL & HOT BEVERAGES Snacking has become part of new daily rituals for many. For pantries, we have crafted a snacking selection that balances energy, wellness and conscious indulgence; while combining national favorites and local selections. We offer artisanal coffee and espresso drinks, with the latest equipment to bring guests in the door every day.
TELL ME MORE
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INREACH - THE FUTURE IS IN REACH
SNACK BOXES Few things make people happier than a surprise delivery of tasty goodies. Keep your people connected, engaged, and rejuvenated with a snackalicious care package sent to their home or office. Snack boxes say a lot: thank you, welcome to the team, good job, I’m thinking of you, and so much more. Send them to anyone you want - your team, meeting attendees, or even friends and family – they’ll be glad you did.
94%
OF AMERICANS snack at least once a day, with about half of adults snacking two to three times a day.
A NEW ERA IN SNACKING Snack boxes are packed to order with the latest and freshest treats. Put together by snack lovers for snack lovers, the boxes are loaded with healthy, local, and unique items. You can even add your own customized message to tell your people how much you appreciate them.
TELL ME MORE
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INREACH - THE FUTURE IS IN REACH
THE START OF SOMETHING GOOD To us, everything is a beginning. The start of us helping your make your people feel awesome and appreciated. It may seem like a lot to expect of a few snacks, a cold drink or a salad. But a lot can happen over a bag of chips or a cup of coffee – like new levels of connection, engagement and camaraderie.
LET’S MAKE IT HAPPEN.
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