have a question for Jeanne Tarantino? Do you have a question about the ACHOA, the Board, or the Management Company? If so, odds are your neighbors are wondering, too! Send questions to: ACservice@associasn.com. Top questions will be published in the ArrowCreek View. Thanks for staying informed!
ask the manager
Q & A
HOW DOES OUR COMMUNITY MANAGER SUPPORT OUR ADVISORY AND PERMANENT COMMITTEES? WHAT IS HER ROLE?
Architecture Design Review Committee (ADRC) – Coordinates
ArrowCreek is unique in that it currently has 10 volunteer
the AC View publication, provides email blasts as requested by
committees. Most associations are lucky to have one or two; many
committees and/or the board. Over the last few years, the ACHOA
have none. As you have heard us talk about before, ArrowCreek
has averaged approximately 65 email communications a year!
is lucky to have so many smart and enthusiastic people willing to donate their time to support and enhance the ArrowCreek
and attends monthly meetings and provides ongoing guidance. Communications Committee – Assists with coordination of
Budget & Finance Committee – Prepares a monthly financial report for committee analysis. Prepares the budget baseline to start
community.
the budget process for each fiscal year. Coordinates the annual
All of the committees have specific tasks that are described in their charters. The first thing the Manager does is prepare the charter template and assist the committees and board to create new committee charters or to update existing charters. Though the requirements for committees are not as extensive as the board, there are still requirements to follow to keep committees on task and in compliance with the HOA governing documents and Nevada statues. A committee training has been developed by the Manager specifically for ArrowCreek to teach committee
audit review process with the committee and CPA firm. Fuels Management Committee – Works with the committee on fire safety communications to the community. Coordinates with the committee, general manager, and vendor on defensible space projects. Governing Documents Committee – Project based. Provides guidance as needed.
members about their roles and how to operate. The Manager
Landscape Committee – Have not done too much with this
is the “historian” of information to include HOA records, HOA
committee yet but on stand-by to assist!
industry information (through CAI, Community Associations Institute) and Nevada law. The Manager assists with all aspects of committee communications to include: making sure that committee action items for the board get on the board meeting
Reserve Committee – Assists with coordination between the reserve vendor and the committee. Provides financial information for the annual report update process.
agendas, making sure that tasks requested by the board get relayed
Safety Committee – Reports safety concerns received by residents
back to the committees, and making sure that committee meeting
to the committee and security.
dates get published on the ArrowCreek.com website. The Manager is responsible for keeping committee minutes, reports and any project research for the HOA files. And the Manager also keeps the committee roster list updated and assists with finding new committee members and providing them with the committee
Social Committee – Assists the committee in ‘getting the word out’ for their social events. If anyone has any questions about what committees do or about being on a committee, please let us know. All the
application process. The Manager does not usually attend all
committee charters and training information are posted on the
committee meetings but does attend as requested.
ArrowCreek.com website and on www.TownSq.io.
EXAMPLES OF SPECIFIC ASSISTANCE THE MANAGER PROVIDES FOR THE COMMITTEES IS AS FOLLOWS: Administrative Committee – provides historical and current
Jeanne Tarantino, Community Manager
Jeanne Tarantino
information regarding contracts and administrative items to assist with the committee’s research and evaluations.
6 | ArrowCreek View | Homeowners Association Magazine ®
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