Ask The Manager

QHOW DOES OUR COMMUNITY MANAGER SUPPORT OUR ADVISORY AND PERMANENT COMMITTEES? WHAT IS HER ROLE? ArrowCreek is unique in that it currently has 10 volunteer committees. Most associations are lucky to have one or two; many

&have none. As you have heard us talk about before, ArrowCreek is lucky to have so many smart and enthusiastic people willing to donate their time to support and enhance the ArrowCreek community. All of the committees have specific tasks that are described in A their charters. The first thing the Manager does is prepare the charter template and assist the committees and board to create new committee charters or to update existing charters. Though the requirements for committees are not as extensive as the board, there are still requirements to follow to keep committees on task and in compliance with the HOA governing documents and Nevada statues. A committee training has been developed by the Manager specifically for ArrowCreek to teach committee members about their roles and how to operate. The Manager is the “historian” of information to include HOA records, HOA industry information (through CAI, Community Associations Institute) and Nevada law. The Manager assists with all aspects of committee communications to include: making sure that committee action items for the board get on the board meeting agendas, making sure that tasks requested by the board get relayed back to the committees, and making sure that committee meeting dates get published on the ArrowCreek.com website. The Manager is responsible for keeping committee minutes, reports and any project research for the HOA files. And the Manager also keeps the committee roster list updated and assists with finding new committee members and providing them with the committee application process. The Manager does not usually attend all committee meetings but does attend as requested.

EXAMPLES OF SPECIFIC ASSISTANCE THE MANAGER PROVIDES FOR THE COMMITTEES IS AS FOLLOWS:

Administrative Committee – provides historical and current information regarding contracts and administrative items to assist with the committee’s research and evaluations.

have a question for Jeanne Tarantino?

Do you have a question about the ACHOA, the Board, or the Management Company? If so, odds are your neighbors are wondering, too! Send questions to: ACservice@associasn.com. Top questions will be published in the ArrowCreek View. Thanks for staying informed!

Architecture Design Review Committee (ADRC) – Coordinates and attends monthly meetings and provides ongoing guidance.

Communications Committee – Assists with coordination of the AC View publication, provides email blasts as requested by committees and/or the board. Over the last few years, the ACHOA has averaged approximately 65 email communications a year!

Budget & Finance Committee – Prepares a monthly financial report for committee analysis. Prepares the budget baseline to start the budget process for each fiscal year. Coordinates the annual audit review process with the committee and CPA firm.

Fuels Management Committee – Works with the committee on fire safety communications to the community. Coordinates with the committee, general manager, and vendor on defensible space projects.

Governing Documents Committee – Project based. Provides guidance as needed.

Landscape Committee – Have not done too much with this committee yet but on stand-by to assist!

Reserve Committee – Assists with coordination between the reserve vendor and the committee. Provides financial information for the annual report update process.

Safety Committee – Reports safety concerns received by residents to the committee and security.

Social Committee – Assists the committee in ‘getting the word out’ for their social events.

If anyone has any questions about what committees do or about being on a committee, please let us know. All the committee charters and training information are posted on the ArrowCreek.com website and on www.TownSq.io.

Jeanne Tarantino, Community Manager Jeanne Tarantino , CMCA, AMS, PCAM