Broaden Your Identity With BBB
Message from the CEO.
Generally speaking, the provided articles are designed to be productive and provide insights offering a transformative view to becoming a Better Business. This eNewsletter is packed with beneficial information.
Click on page 4’s Read Industry Report for an overview of “Property Management’s Outlook” where residential and commercial demand is heading and at what rate for the next five years.
Hiring for your business? It’s important to establish your process. “7 Things to Consider Before Hiring for Your Business” begins on page 6 and provides a useful discussion on what to consider before, during and after searching for candidates to hire.
Congratulations to the “2023 Ethical Leadership Awards” winners presented on page 8. And page 12 demonstrates “How to Use Your BBB Dynamic Seal” for positive impressions with customers.
One thing is certain. This issue is packed with demonstrate reputable and trustworthy tips supporting your business being a Trusted Better Business.
Appreciatively,
Looney President/CEO
5 Most Inquired & Most Complained Industries Mediation &Arbitration Services by BBB 7 Things to Consider Before Hiring forYour Business
6 14 4 BBB Industry Report: Property Management 15
Better Business Bureau Serving Central California & Inland Empire Counties 8 2023 Celebration of Ethical Leadership Award Winners Welcoming our Newly Accredited Businesses10 How to use your BBB Dynamic Seal 12 on theINSIDE eNewsletter | September Issue
START WITH TRUST®
Blair
iProperty Managementi
iIndustry Outlook for 2022 and beyondi
The property management industry has two distinct markets, residential and commercial. Historically when one side is up, the other has trended down.That was until now, when demand for residential and commercial property management services should experience a 7.5% Compounding Annual Growth Rate (CAGR)(1) for the next five years.
4 BBB INDUSTRYREPORT
READ INDUSTRYREPORT
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8 2023 WINNERS Small Business Category Medium Business Category Large Business Category ABC NonEmergency Medical Transportation, LLC Central Valley Community Bank Echelon Security Group, Inc.
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to
your BBB Dynamic
Log into the Business Portal and click “Download Accredited Business Seals” Select “BBB Dynamic Seal” Choose the format, color, and orientation of the seal that works best for you Select and copy the HTML code and paste it to your website in the appropriate location 1 2 3 4 [Your HTMLCode Here]
How
use
Seal
Why use the Dynamic Seal?
In a 2021 survey, 85% of consumers familiar with the BBB seal associated it with positive attributes.*
The Dynamic Seal links to your BBB Business Profile, allowing customers to immediately verify that you are part of a trusted community.
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*bbb.org/all/trust-hub/deep-dive-into-trust/bbb-seal-equals-ethics-competence
5. General Contractors 22 Complaints Top 5 Most Inquired about Types of Businesses 2. General Contractors 17,665 Inquiries 1. Online Retailers 18,927 Inquiries 3. Solar Energy Contractors 8,971 Inquiries Data from August 2023 1. Online Retailers 162 Complaints 3. New Car Dealers 42 Complaints 2. Solar Energy Contractors 64 Complaints 4. Used Car Dealers 24 Complaints Top 5 Complained about Types of Businesses 5. Plumbers 5,447 Inquiries 4. Roofing Contractors 5,078 Inquiries
Every year, Mediation Services provided by Better Business Bureau® Serving Central California & Inland Empire helps thousands of people resolve tough problems without going to court - or giving in.
Mediation Services staff and volunteers are trained to help people resolve problems and settle disputes in several ways.
Many conflicts arise because people aren’t communicating at all. Our mediators spend a lot of time coaching people on how to negotiate effectively on their own, because that’s by far the best way to deal with problems.
If it’s too late for that, a member of our staff can often conciliate a settlement with a couple of letters or phone calls.
REQUEST MEDIATION
Mediation Services Arbitration Services
Better Business Bureau Serving Central California & Inland Empire Counties is currently inviting attorneys or dispute resolution professionals (retired or employed) to join our team of arbitrators to help determine disputes between consumers and businesses. If you are ethical, fair-minded, organized, possess strong written and verbal skills and are able to manage hearings and write decisions, BBB welcomes you to apply.
Our BBBAuto Line Program, which is administered nationally by BBB National Programs, provides arbitration for disputes involving motor vehicles that qualify under State Lemon Laws.These cases are handled either in writing, by zoom or by teleconference.
Arbitrators are compensated for each case. There is no cost for training or materials. Candidates who successfully complete the training will be eligible to hear bothAuto Line arbitration and potential binding arbitration cases.
For additional information give us a call at 661-616-5250 or email at connie@ccie.bbb.org
COMPLETEAPPLICATION HERE
BBB.org
Bureau serving Central California & Inland Empire Counties
Better Business
