BBB eNewsletter August 2023

Working to Secure the Marketplace

Message from the CEO.

Your BBB strives to provide articles that are productive for you and your business in each eNewsletter. This issue is filled with beneficial information. Let us know your thoughts.

Read this month’s feature “An Outlook for the Future of the Painting Industry” on page 4. Click on the Read Industry Report for an in-depth look at the emerging trends reshaping the painting industry’s future including challenges and opportunities.

Beginning on page 6 we present a discussion on “What to know when developing your company’s social media policy”. Valuable insights include making it clear who can post content supporting your brand’s voice, tone and repercussions for violations of policy.

Review the 78 newly approved Accredited Businesses beginning on page 10 and about the 3 Revoked Accredited Businesses on page 15.

Every page throughout this issue provides practical information and useful tips supporting being a Trusted Better Business.

Appreciatively,

Blair Looney President/CEO

IThe 5-year paintingi Iindustry forecast shows growth aheadI

The past two years have been more difficult than painting stucco without an airless sprayer for the painting industry.Those that survived the pandemic downturn shared an overabundance of work. But now, with a slowing economy, many painters wonder whether to expect a flat or high-gloss outlook. This white paper provides painters with an unbiased look at the industry and the emerging trends reshaping the painting industry's future.

Thank you to our Sponsors!!!

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3 ways to make your Business Profile on BBB.org stand out

3. Make sure your contact information is accurate. This assures that potential customers/clients can get in touch with you when they need to.

2. Update your overview and include pictures. Having a more completed profile adds to credibility with customers/clients.

1. Add a recent logo. This will help your business stand out in search results.

Revoked Accreditation

On 6/21/2023 BBB Accreditation for the following businesses was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet andabideby.

NGS New Generation Scaffold, Inc.

1B. Fulfill all competency and trade licensing requirements.

ApprovedAuto Sales

6A. Provide a response to each complaint that:

Is professional, addresses all significant issues raised by the complainant, includes appropriate evidence and documents supporting the business' position, and explains why any relief sought by the complainant cannot or should not be granted.

Historic Union Cemetery Crematory and Funeral Home

6A. Provide a response to each complaint that: Is professional, addresses all significant issues raised by the complainant, includes appropriate evidence and documents supporting the business' position, and explains why any relief sought by the complainant cannot or should not be granted.

Unanswered Complaints

BBB assists in the resolution of disputesbetweenbusinessesand consumers who have had a marketplace relationship. BBB is an impartial party in the process, and BBB professionals facilitate andfosterethicalcommunication between the parties to try and resolve the dispute. For a list of businesses with one or more unanswered complaints in the last45daysclickHERE