Allcare Connection - Issue 4 April 2024

Connection

LINKING HEARTS - SHARING STORIES

LET’S COMMUNICATE!

In the rewarding realm of disability support, effective and clear communication is the backbone of our exceptional service to our clients. Our commitment to understanding and addressing their needs pushes us to constantly refine how we communicate, not just with participants but also among ourselves. As part of our ongoing efforts to streamline our processes and enhance our teamwork, we’re focusing on optimising how we use our divisional email addresses for internal communication.

For enhanced clarity in communication across divisions, it is essential to utilise the designated divisional email addresses. Whenever you receive an email about matters outside your division, please ensure to redirect it to the appropriate division using the specific division emails.

ISSUE 4 - APRIL 2024

Additionally, we adhere to a 24-hour response policy, requiring that all received emails be acknowledged and replied to within this timeframe. The response should confirm that the email has been forwarded to the relevant department. This means we’re committed to acknowledging and, if needed, replying to all emails within a day. Even a simple confirmation, such as “Received and forwarded to the correct team!” can significantly improve communication flow and reassure the sender their message is being handled with care.

This approach streamlines our internal processes and builds a culture of respect, understanding, and responsiveness—qualities that echo the values we uphold in our services. It’s about recognising the impact of efficient communication on our collective ability to provide outstanding support to those we support. Each email, each response, contributes to our shared goal of exceptional service.

Divisional Email List

• HR@allcaredisabilities.com.au

• Roster@allcaredisabilities.com.au

• Recruitment@allcaredisabilities.com.au

• Enquiries@allcaredisabilities.com.au

• Accounts@allcaredisabilities.com.au

• Compliance@allcaredisabilities.com.au

• Operations@allcaredisabilities.com.au

• Marketing@allcaredisabilities.com.au

• Admin@allcaredisabilities.com.au

• itadmin@allcaredisabilities.com.au

• Property@allcaredisabilities.com.au

Featured Stories

YOUR GUIDE TO NEW MARKETING PROCESSES.

In our ongoing effort to enhance communication and celebrate the incredible work you do, we’re excited to introduce a newly streamlined process for submitting stories for Allcare Connection, our staff newsletter, and requesting marketing collateral. As we continue to grow, these processes will help us sustain efficiency, maintain our brand standards, and, most importantly, share the remarkable achievements within our community.

For Newsletter Story Submissions:

Have an inspiring event, achievement, or snapshot you’d like to see featured in the Allcare Connection? Great news! Submitting your stories and images has never been simpler. Here’s how to get your stories into our newsletter:

Prepare Your Submission: Gather any photos or articles you’d like to submit. Ensure you’ve obtained consent to share images or articles in Allcare marketing newsletters and promotions.

Fill Out the Submission Form: Visit our dedicated submission form at https://form.jotform.com/241191061133847. The form will prompt you to detail your story’s when, where, and highlights, nominate fellow Allcare Achievers, upload images, and more.

Designated Email: Once you’ve filled out the form and pressed submit, your stories will be automatically sent directly to marketing@allcaredisabilities.com.au.

For Marketing Collateral Requests:

Need a flyer or other marketing materials to support your event or initiative? Follow these steps to make a request:

Complete the Request Form: For any marketing collateral requests, please fill out the form at https://form.jotform. com/241089174477869

Designated Email: Your completed request form will be automatically sent to marketing@allcaredisabilities.com.au

Turnaround Time:

For Newsletter Stories & Marketing Requests: Our dedicated marketing team is committed to a turnaround time of 3-4 days for smaller requests. For larger projects, such as producing the Annual Report, we’ll communicate an extended timeframe to ensure quality and alignment with our brand standards.

Let’s continue to create, share, and celebrate the stories that make Allcare such a unique and remarkable workplace.

What’s On!

MAY 2024

MAY: NEUROFIBROMATOSIS AWARENESS MONTH

Neurofibromatosis (NF) Awareness Month is held each May to improve understanding of the signs and symptoms of NF, share the stories of real people affected by the condition, and educate Australians on the diagnosis and treatment.

MAY 7: WORLD ASTHMA DAY

World Asthma Day is an annual event celebrated globally on the first Tuesday of May. Its purpose is to raise awareness of asthma and educate people about this chronic health condition and its treatment. In celebration of World Asthma Day 2024, the Global Initiative for Asthma (GINA) has selected the theme of “Asthma Education Empowers.”

MAY 29: ALLCARE’S BIGGEST MORNING TEA

Cancer can affect all of us, either directly or indirectly. 1 in 2 Australians will be diagnosed with cancer before they reach the age of 85. Allcare is supporting the Cancer Council of Australia in raising money for cancer support and research and hosting a morning tea. Your contributions over a morning tea can make a world of difference. The funds you help to raise will accelerate us towards a cancerfree future.

SPOTLIGHT ON EXCELLENCE: ZEINAB, OUR ALLCARE ACHIEVER!

We are excited to celebrate a standout member of the Allcare family, Zeinab, whose exceptional dedication and hard work have earned her the esteemed title of Allcare Achiever. Zeinab has been with us for over two years, during which she has exemplified what it truly means to be committed, driven, and fundamentally integral to our growth and success, especially within our dynamic marketing team.

Zeinab’s journey at Allcare is a testament to her relentless pursuit of excellence and growth, progressing from a support worker, admin assistant, and marketing associate. As a Marketing Associate, her contributions have been instrumental in launching our new brand vision. With a profound passion for storytelling, Zeinab has supported our marketing endeavours to unprecedented heights. Her ability to capture the essence of our values through photography and prose, alongside her knack for creating meaningful events, has enriched our clients’ experiences and bolstered the morale and cohesion within our staff.

Zeinab’s approach to her duties—characterised by creative energy and an unwavering commitment to improvement—demonstrates a level of professionalism and dedication that we all aspire to. Her constant willingness to go the extra mile makes her the embodiment of an Allce Achiever.

We’re incredibly proud to have Zeinab on the marketing team. Her positive attitude and boundless enthusiasm have made her a beloved member of the Allcare community. Her achievements are not just personal triumphs, but they also serve as a beacon of inspiration for all of us, reminding us of the impact one individual can make through dedication, talent, and hard work.

Zeinab, we are truly grateful for your dedication and hard work, and we eagerly anticipate all you will undoubtedly achieve in your future endeavours with Allcare.

If you know someone who embodies the spirit of an Allcare Achiever, we encourage you to nominate them. Your recognition and appreciation of their hard work and dedication are invaluable to us. Please send your nomination and a description of what makes them an outstanding Allcare staff member tomarketing@allcaredisabilties.com.au. Your recognition could be the boost they need to continue their exceptional work, and your role in this process is crucial to Allcare’s culture.

BOB’S BARREL

of Laughs

Question: What do you need to cut an ocean in half?

Answer: A sea saw.

Get to Know TIMOTHY TIME

POSITION: Shift Coordinator/Support Worker

FAVOURITE MOVIE?

Titanic/Shawshank Redemption.

WHAT SUPERPOWER WOULD YOU WANT?

The power to switch on and off.

FAVOURITE HOBBIES?

Art, opera and gym.

FAVOURITE FOODS?

Thai, Island food and Lebanese food.

WHAT ANIMAL WOULD YOU BE?

An eagle.

WHAT IS YOUR LIFE MOTTO?

Be kind, be real, accept fault.

IF YOU COULD HAVE DINNER WITH A CELEBRITY, WHO WOULD IT BE?

The 12 Apostles/Steve Garry.

IF YOU WERE STRANDED ON AN ISLAND, WHO WOULD YOU WANT WITH YOU?

Jesus.

IF YOU COULD BE A FICTIONAL CHARACTER, WHO WOULD IT BE?

Forrest Whitaker.

Reminder -

IMPORTANT: Change to Payroll Schedule - Effective 6th June

Change to Payday

Starting on the 6th of June, please be aware that all pay will be processed and paid on Thursdays. This is a change from our current pay date. We believe that this move will help streamline our payroll process and ensure that you have consistent access to your earnings each week.

Action Required - Update Automatic Bill Payments

We understand that many of you have set up automatic bill payments from your bank accounts. With the change in the payment schedule, it’s crucial that you update any automatic transactions to align with the new Thursday pay date.

Need Assistance?

Please do not hesitate to reach out if you have any questions or require further clarification regarding this update. For all enquiries, please email the accounts team directly at accounts@allcaredisabilities.com.au

Selfies of the week