AA Magazine | 6th edition

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STUDIES S E C O N D Y E AR S TU DE NTS O F 2 0 2 1

LP11: LEAD AN EVENTS TEAM The Aleit Academy | +27 71 426 0064 | academyteam@aleit.co.za | aleitacademy.co.za | Lourensford Wine Estate, Lourensford road, Somerset West, 7130

LP10: COMMUNICATE IN EVENT COORDINATION The Aleit Academy | +27 71 426 0064 | academyteam@aleit.co.za | aleitacademy.co.za | Lourensford Wine Estate, Lourensford road, Somerset West, 7130

LP13: MANAGE CUSTOMER SERVICE QUALITY & STAFF PERFORMANCE The Aleit Academy | +27 71 426 0064 | academyteam@aleit.co.za | aleitacademy.co.za | Lourensford Wine Estate, Lourensford road, Somerset West, 7130

Th e se co n d y e ar s t u d e n ts hav e alread y c omplet ed t heir in t e r na l jo b s h ad o w in g wit hin The Aleit Group as well as t h e i r di f fe re n t w o r k s h o p s . They are c urrent ly finishing up t h e i r t hre e le ar n e r p ro g r a mmes of t his year. LP1 0 presen ted b y M i a S c h e e p e r s , L P1 1 p resent ed by Nic ola Ber nard o a n d L P 1 3 pre s e n t e d b y Mar k u s Bot ha. Th e se sub je c ts p re p are t hem ev en furt her for t heir ex t er n al in t e r nshi p s at th e e n d o f t he year. Communic at ion (LP1 0) p re p a re s th e m t o c o m u nic at e properly wit h t heir superio r and t h e te am t h e y w ill f ind t hemselv e in. Lead a t eam (LP 1 1 ) f o c u s s e s o n le ad ership skills and what t ype of lea der t h e y sho u ld aim to b e , while c ust omer serv ic e (LP13 ) p re p a re s th e m t o d e al wit h c lient s and what t o d o shoul d t h e i r c u st o m e r b e u n h appy.

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AA Magazine | 6th edition by Aleit Academy - Issuu