WE the People - Summer 2020 Issue #7

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hank You

FOR 10+ YEARS!

Without the hard work and dedication of our employees, our success at Worldwide Equipment would not be possible. Day in and day out, our employees remain committed to the highest standard of excellence. We extend our greatest appreciation to those who have been with us through it all.

JULY

JEFFREY TAYLOR 30

HARLEY HEFNER 29

BRIAN BENNETT 27

GUY BALDWIN 26

SEAN JONES 24

ROBERT BAIN 21

MICHAEL MOLINARI 21

WILLIAM BENTLEY 14

DORIS SMITH 13

DANA MINK 12

SYLVIA LUPU 12

BRYAN EDNEY 12

ROBERT WEISBRODT 10

KEITH BLAZIER 10

AUGUST

HAROLD SLOAN 35

DAVID GATES 31

JERRY BILLIPS 31

ALBERT BEACH 31

KENNETH CULBERTSON 30

BENNY ARTIS 26

HOWARD TAYLOR 26

JEFFREY HITCH 25

PAMELA NORMAN 25

JO ANN PROFFITT 24

EZRA HAMILTON 23

DAVID BROCK 22

NANNIE JACKSON 21

GREGORY BENSON 21

SEPTEMBER

STEVE NEAL 37

MICHAEL BURTON 35

RICHARD LILLY 33

DEANNA COLLINS 31

RONNIE ROACH 29

DONNIE BURKE 28

WAYNE DYER 25

PAUL BETZ 24

STEPHEN SMITH 24

ROBERT MOORE 23

MICHAEL RATHKAMP 22

JOHN VANCE 21

RANDALL JACK 19

CHAD ARCHER 19

ERVINE MCMULLIN 18

MITCHELL HORAN 18

BARRY STAFFORD 16

JASON LOWE 16

JAMES PHILLIPS 21

BEN RICHARDS 20

CARL VARBLE 20

JOHNNY DAVIS 19

JAMES KESSLER 18

DERIK SALYER 18

JAMES FARROW 15

SCOTT WALTERS 15

MICHAEL ALDER 13

JEFFERY HATFIELD 13

WILLIE SPENCE 11

TENNIS MAYNARD 10

ROBERT CRAFT 16

JOY HUNTER 15

JOHN TUCKER 14

WILLIAM DYKES 11

LANDON LOVELL 10

HUGO OJEDA-GONZALEZ 10

SCOTT BLEVINS COO

Several weeks ago I sent this story about John Wooden to the Division Managers. I have used this many times talking to new employees that were asking about what it is like to work at Worldwide Equipment. I thought I might share in this edition of WE the People.

Legendary College Basketball Coach John Wooden is one of the most sought-after examples of excellence because of his pristine record as a player and a coach, but also his ability to get the most out of life and the people he had the opportunity to work with. He is also one of the most quoted people in the performance realm because of his ability

to take complicated matters and trim it down to a simple concept or quote.

In one of his many books, Wooden: A Lifetime of Observations and Reflections On and Off the Court, Mr. Wooden shared a story that was told to him about how WE observe the world around us:

There’s an old story about a fellow who went to a small town in Indiana with the thought of possibly moving his family there. “What kind of people live around here?” he asked the attendant at the local gas station.

“Well,” the attendant replied as he checked the oil, “what kind of people live back where you’re from?” The visitor took a swallow of his cherry soda and replied, “They’re ornery, mean, and dishonest!”

The attendant looked up and answered, “Mister, you’ll

find them about like that around here, too.”

A few weeks later, another gentleman stopped by the gas station on a muggy July afternoon with the same question.

“Excuse me,” he said as he wiped his brow. “I’m thinking about moving to your town with my family. What kind of people live around here?”

Again, the attendant asked, “Well, what kind of people live back where you’re from?”

The stranger thought for a moment and replied, “I find them to be kind, decent, and honest folks.”

The gas station attendant looked up and said, “Mister, you’ll find them about like that around here, too.”

It’s so true. You often find what you’re looking for. By the time you read this WE will be well on our way growing again. South Georgia towns of Albany, Douglas, and Valdosta will have Worldwide Equipment dealerships located there. I am excited to welcome the new employees and customers to our company.

A couple of years ago I was meeting with employees at a dealership WE were acquiring. I was answering questions about benefits, vacations, uniforms, and a variety of questions about how things might be the same or different.

One young man asked, ”Why are you buying this dealership”?

My answer was rather simple. Because the people here are just like us. Hardworking, honest, caring people, that want to be successful. People that want to take care of their family and have pride in the job they do.

WE find them to be a lot like that around here too….. It was that way in Cincinnati and Abingdon in 1992. Lexington and Somerset in 1993. Knoxville in 1996. Chattanooga in 1998 and then again in 2003. Dayton Ohio in 2007. Charleston WV in 2010. South Carolina in 2011. The rest of West Virginia in 2016, and today in South Georgia.

WE found folks to be a lot like that around here too….just like us.

I find it everywhere I go; most likely it is because I am looking for it!

Perhaps the saying “perception is reality” came from the exact same story. How WE view the world around us is often given right back to us, just as the gas station attendant pointed out. It goes back to the age-old saying, “treat others how you would like to be treated.” If 2020 has taught us anything this far, it’s that having respect and understanding for all those we share this experience called life with is absolutely vital. Let’s look for and find the kind, decent, honest side in all of us, starting with ourselves. Be kind to each other! WE can find that around here too…. Thank you for all that you do.

“‘You often find what you’re looking for.”

By the People, For the People

WE asked you to submit to us your success stories, events, and family updates, and your response was astounding! See what the rest of your WE family has been up to.

LOVELY ELEANOR

Scott and Jen Blevins welcomed their new granddaughter, Eleanor Marie, on April 20th, 2020. Congratulations to the happy grandparents!

Each of these fine employees earned their Years of Service awards!

Thank you for all that you do.

SEE YOU AROUND, DAN!

Our Somerset WE Family threw a retirement party for their own Dan Varney. They wish him and his wife, Michelle, the best on their new adventures!

Thank you, Bobby Jones for 5 years of service!

Knoxville

Corporate

Jonathan Human - 5 years

Somerset

Keith Joiner - 5 years

Jim Toussaint - 10 years

Parker Hurtt spent the day fishing and having a good time with his Paps. Look at what he caught!

Complete Truck and Trailer

HAPPY ANNIVERSARY!

67’s own Donna Ashe, WELease rental representative, celebrates 36 years of marriage to her husband, Terry, on September 10th! She had this to say: “I’d like to say thank you to my husband, Terry Ashe, for putting up with me and my crazy for the last 36 years! We were married on September 10, 1984, and have managed to stay together all this time. He is one brave man!”

Terry Ashe is pictured here with Lake Monster, his and Donna’s granddog.

Middlesboro

A HINT: IT’S NOT THE BABY

Welcome to the Middlesboro WE family, Colby Cannon (left)! He is new to our service department, and just welcomed a new family member of his own: little Colton Tyler, born 8lbs 4 oz and 21 inches long. A little too small to be digging around in trucks.

HAPPY BIRTHDAY!

There were lots of Columbia birthdays in May, so why not make it a party? Happy birthday to Benny Austin, Matthew Sharpe, Alex Crumpton, Adam Gaffney, and Tabitha Backman! Thank you for all that you do.

ADDIE TURNS 1

Addie Toole turned one on March 28th, 2020. She can walk and say “mama”, “dada”, and even “hey there”! She is well loved by her daddy, AJ, and her mommy.

MASTERS AMONG MEN

Congratulations to Brandon Spade (left) and Jonathan Good (right). Brandon completed his Master Navistar Certification and Jonathan completed the Paccar Powertrain Vehicle Master Certification. Great work, guys!

LATER, KIM!

Congratulations to Kim Rains on his retirement! COVID might have kept Middlesboro from throwing a party, but he still got his cake! Good luck with wherever life leads you next, Kim.

LOVE IS IN THE AIR (AND IT’S CONTAGIOUS)

Congratulations to these lovely couples on their engagements. Pictured from left to right are Matthew Sharpe and Sydney Greer, Bradley Siede and Tabitha Backman, and Brock Glover and Pamela Sarbok. Pamela Sarbok also bought her first home! Congratulations, Pamela!

KW KING

Congratulations to Michael Foister, who has completed the following Kenworth trainings:

- Paccar Powertrain

- Air Disc Brakes

- Battery Diagnostics

- Electrical Ground Faults

JAXTON TURNS 3

Congratulations to Jaxton Crumpton, son of Alex Crumpton! He turned 3 on March 28th, 2020.

HAPPY 11TH, ALAYNA!

Alayna Goad turned 11 on June 8th, 2020.

CUTE CUMBERLAND

Congratulations to Hunter and Chelsea Reeves on the birth of their baby girl! Cumberland Mae Reeves was born May 6th at 8:30 a.m. She weighed 8.8 lbs and measured 20 1/2” long.

Louisa Cincinnati WE Lease

Congratulations to service tech and army veteran, Tim Evans, on his engagement to his fiancee, Jessica! Tim has two sons, Jacob and Tristen, who are serving overseas in the Marine Corps. WE thank them and their father for their service to our country!

BABBLING BROOKS

Congratulations to Princeton parts salesman, David Gates, on the birth of his grandson! Brooks Gates was born June 3rd, 2020. He weighed 7 lbs 11 oz and measured 21” long.

HELLO, CAYSON!

Sam and Kaitlin Webb welcomed their 2nd son into the world on March 31st. Cayson Rhett Webb weighed 7 lbs 12 oz and measured 21 inches long! Look at how happy big brother Colton is.

CONGRATS, DEVRA!

WE Lease Cincinnati is proud to announce that Devra Blankenbeckler, who has been their rental rep, has been officially promoted to Rental Sales Representative for Cincinnati and Dayton effective June 1st, 2020! WE hope you thrive in your new role, Devra!

Hunter Blake, son of Princeton accounting clerk, Jessica Jones, graduated from Tucker County High School! He has already enlisted and will be a pursuing a career in the United States Air Force! Congrats, Hunter.

YOU, ME, & CHARLEIGH

Congratulations to Princeton parts manager, Randy Dove, on the birth of his granddaughter! Charleigh Grace Graham was born February 20th, 2020.

Congratulations to Trace Horton, son of parts salesman, Robert Horton, on his high school graduation! Trace graduated from Independence High School and has plans to follow up with an education in culinary arts. Trace, be sure to share some of your higher education with us! Yum!

Dwayne Pinckney - Service Tech Tracy Johnson - Service Tech

Thank you, Amanda Webster, for one year of service!

Kaleb Lewis turned 6 months old on June 6th, 2020!

45 AND COUNTING

Randy Hull, Lexington service manager, and his wife Nancy are celebrating a very important milestone this July 4th: 45 years of marriage! Congratulations, and we wish you many more happy years to come.

FULL-TIME FAMILY

WE Lease Lexington is proud to announce that they were able to hire Brian Halsey (ser vice tech) and Sonya Buntin (fuel tax admin) on full time! Brian and Sonya had been working through a local temp agency, but reached the necessary hours to be added on full-time in February and March. WE are happy to have you!

EKU, MEET DRUE

Congratulations to Drue Dotson, daughter of Jim and Amybeth Dotson, on signing to cheer at Eastern Kentucky University! WE know you will do great, Drue!

THE LIFE OF RILEY

Congratulations to Dayton’s own Keaston Jones and his family on the arrival of their baby girl! Riley Anne Jones weighed 8 lbs. 12 oz and measured 21 inches long.

Cross Lanes

Timmy Adkins and his wife

Melinda will celebrate 43 years of marriage on July 11th, 2020! WE wish you many more happy years.

Cincinnati

Thank you, Merrideth Calvert, for one year of service!

Thank you, Brendan Zelinski for 5 years of service!

Abingdon Johnson City

BABY WILLIAM

Congratulations to Zach Taylor and his wife on the birth of their son! William Taylor was born June 2nd, 2020 weighing 8 lbs. 10 oz. and measuring 21 inches long.

JUST MARRIED

Congratulations to Johnson City technician, Justin Hankes, on his marriage to Breanna McCoury on April 18th, 2020!

Welcome, Chris Abshire, to the Cross Lanes WE family! He has been with us since 2/17/20!

Congratulations to Robert Wilder and Brandon Edison on the new additions to their respective families. Robert’s family is pictured left and Brandon’s family is pictured right.

WE are NOW OPEN in SPARTANBURG!

THE 2020 PARTS AND SERVICE PLATINUM AWARD

Hard work deserves to be rewarded. This year, WE kicked off a new program designed to do just that. The top parts and service manager of 2020 were awarded a decked-out Ford F150 Platinum with all the bells and whistles. It’s their’s to use for the year, no payments required. Their teams will also enjoy a reward of their choice. It’s time to reveal this year’s winners!

WE opened a fresh, new full service dealership in Spartanburg, South Carolina this June. The new location is located at 295 Access Road in Spartanburg, near I-85. It features more than 71,000 square feet on 18 acres and will include 27 service bays, a 20,000 square-foot parts warehouse, and a 3,000 square-foot visual parts display. Our team is already hard at work, introducing themselves to nearly 500 customers in the market! WE have high hopes for them and are looking forward to better serving our customers in Spartanburg and surrounding areas!

Good, Clean Fun!

This quarter, WE distributed a new coloring page all about how to keep clean and safe amid the COVID19 pandemic. WE asked you to submit your childrens’ works of art, and you delivered!

Take a look at what these young artists had to offer.

SERVICE MANAGER OF THE YEAR

appreciate to have the opportunity to be able to use the F150 that was presented to me last week. This is only possible because of the dedication and hard work from all those at the Cincinnati division especially all those in the service department: technicians, service advisors and supervisors. Our goal is to take care of our customers needs and without the help from every member on my team this would not happen. Thank you to all, I will enjoy this perk.

It is and honor and privilege to receive the award and reward. For some it may not seem like a big deal, as for my team we relish the accomplishment.

Its obvious that the Reward (F150 Platinum Ford) for the parts manager is one hell of a reward, it was well earned and deserved, also very much appreciated.

The Award for our parts Team is FOREVER. Some of my team members can recall when this store was nothing. We owe a special thank you to these men Tim Lockard, Mike Taylor and JJ Fleenor, for putting the effort in even when the future looked grim.

We created a team culture at our dealership Parts and Service. We all work together for the customers.

We strive to keep a Servant attitude towards our customers and each other, it’s not always easy but it is imperative.

Our team knows that we have to demonstrate integrity in all of our daily functions. A simple thank you can go a long way!

We are not perfect, we will never be. We make mistakes everyday and we correct them with best of our knowledge and ability.

would like the say a special thank you to Our Parts Team and a few others, none

of this would have been accomplished without you!

Artie Lund: My right hand, even when I’m going left. Thank you for all do, You are The MAN!

Hugh Reed: For believing in me, even when I doubted myself. You are a Hard Working Hammer!

Tim Lockard: Your passion and dedication is unrivaled, we are going to hit that 200 together!

Mike Taylor: You are really old, but Full of irreplaceable Knowledge. You still got it, let’s get some more!

Cody Bunton: New to the team, but what a fantastic addition. You have a very bright future, stick with me we will go places!

Rick Quals: Thanks for being a swiss army, you do it all because someone has to.

Micah Zarse: You are annoyingly good at what you do, I appreciate your guidance and help every day. Blessed to have you as a Manager

Andrew Rowland: AKA Jasper, Thank you for being a great mentor, manager and a great friend. I wouldn’t want to work for anyone else

Mike Apple: Corporate Mike, thank you for being you. I appreciate so many things you have done for the company WE, my team and my family. We love you Mike!

Stacey and Piper Braswell: My wife and kiddo, Thank you for always supporting me and being understanding. love you both!

RAY NEACE

Division 30 • Cincinnati, OH

Will Segress Wyalt Segress Kinley Wilks (age 7)

Darren Dingess (age 8) Trinity Dingess (age 10) Makenley Perkins (age 6) Zeke Perkins (age 2)

GENERAL MANAGER

Bob Kelley PARTS MANAGER

Bryan Edney

SERVICE MANAGER

Braden Klein

#WEKeepOnTruckin, against all odds.

Across 6 stores, WE were able to feed over 1,000 truck drivers at our locations! We provided safe, socially distanced meals, and allowed drivers to stay in their truck and have their bagged meal delivered to them if they preferred.

COVID-19 is not over, but as businesses have begun to re-open their doors and the world is taking on a “new normal”, it feels appropriate to take a minute and reflect on how WE, our employees, partners, and customers, powered through the peak of COVID-19 and how #WEKeepOnTruckin every day.

Chattanooga sponsored the drinks for a food truck offering free meals at the Monteagle Mountain brake check station. They handed out promotional material. Two trucks left the station and immediately went to WE for service work!

Lexington provided sack lunches during their Trucker Appreciation Lunch!

Columbia made sure their drivers were well taken care of, providing a hamburger and chicken sandwich lunch on April 24th and an additional hotdog cookout as well!

“This is excellent support for your truckers”

“Thank you for feeding & offering service to my husband today ”

Michael Dumont

WE took extra safety precautions! We think we pull off the look pretty well.

Dawn Freya

“Stopped by and got lunch great people making us feel appreciated today”

Devin George

“That’s fantastic! Nicely done!”

Brian Herrington

WE still had fun within the rules of social distancing!

Our Ohio WE Family supplied a flatbed trailer for a drive-in concert!

...and WE got some fantastic feedback from customers!

“Thanks for your commitment to keep WE and the customers safe. I pray for the health of the WE people and their families.”

Mike Null

“Amazing folks got to me and my husband right away and offered all the facilities for us to freshen up and do laundry!

Definitely felt blessed to have these guys available”

Teresa Travis

Cincinnati Parts Counter

Brandon McDonald

Josh Howard Jeff Taylor

HR is here for YOU!

HR would like to remind you to stay safe, and continue taking precautions against COVID-19.

The “Three W’s” to ward off COVID-19 are: wear a mask, wash your hands, and watch your distance.

The country might be reopening, but the virus is still present and dangerous. Please remember to wear a mask in public settings, wash your hands frequently, and maintain at least 6 feet of distance between you and others. Doing so protects not only your wellbeing, but the wellbeing of your coworkers and family members.

Thank you!

You can access the Benefits Desk at any time! Just visit thetruckpeoplebenefits.com.

WHAT DO OUR CUSTOMERS HAVE TO

SAY?

Log into your account to view details about selected benefits and/or make changes to your beneficiaries any time you’d like. Contact HR with any questions!

Do current events have you feeling anxious

EAP offers assistance for employees and their dependents for emotional well-being, family and relationships, legal and financial, healthy lifestyles, and work and life transitions.

You can trust your EAP professional to assess your needs and handle your concerns in a confidential, respectful manner. Their goal is to collaborate with you and find solutions that are responsive to your needs.

If you find you are struggling to cope due to the global pandemic or other current events, do not hesitate to reach out at 800-316-2796.

“Did a great job replacing an injector and had me rolling the next morning earlier than they said they would the next day.”

STEVE LEMBKE

Chattanooga, TN

Keep up with your WE family daily!

Scan the QR code or type the link below into your browser!

Employees only, please.

“I received great customer service here. Bryce and Billie in the Service department got my truck in quickly, kept me posted on progress, and completed the work when promised. Keep up the good work guys!! ”

ANNE O. Lexington, KY

Where would WE be without our customers? We always strive for excellence in customer service and want to make sure that each customer has the easiest, most enjoyable experience possible. When performance is especially stellar, WE always appreciate it when our customers drop us a 5-star review!

“I drive for a large fleet and broke down in Dayton. Found these guys on google and directed the wrecker to go there.

I read the reviews while a waited for my truck to be fixed. Couldn’t believe what I was reading. All the people here treated me great. Got me right in with no appointment and I was back out on the rode the same day. The reviews on this company is just wrong, they treated me so well, even bought my lunch. I definitely would recommend and if I am in Dayton again and need service this is where I will come! ”

JOHN NEAL Dayton, OH

What can MARKETING do for you?

The answer? A lot! From ordering merchandise to submitting to WE the People, here’s how to get the most out of your marketing department portal.

B. MERCHANDISE SHOP

1. Read ALL of the notes on the Main Screen and click “Begin Order”

2. Navigate through the pages as needed, making note of items you want to order on the form.

3. When you’ve selected everything you wish to order, click “Enter Billing Info & Complete Order”

4. Enter your Contact Information, Shipping Address, and Billing Information

5. Click “Submit Order”

THE NOTES

• Items are distributed on a first come, first served basis. If we are choosing not to restock an item, it will be removed from the shop as soon as it’s gone. For that reason, we may be able to only partially fill orders from time to time. You won’t be charged for anything that wasn’t received.

• All 3-5 business days for your order to SHIP.

• Orders may only be placed through the merchandise shop. No orders are taken via phone, email, or in-person

• Orders are billed to the division and department you reference on the form. Orders cannot be paid for personally (credit card, cash, etc.)

• If you list a non-WE address, your order will be voided.

• Currently, we don’t have the capability for “order approvals.” Therefore, you need to get approval from your supervisor BEFORE you place an order. The marketing department will not verify with your supervisor for you, so make sure the proper people know you’re placing an order.

C. ORDER BANNERS, FLYERS, & POSTERS

1. Read ALL of the notes on the Main Screen and click “Begin Order”

2. Navigate through the pages as needed, making note of items you want to order on the form.

3. When you’ve selected everything you wish to order, click “Enter Billing Info & Complete Order”

4. Enter your Contact Information, Shipping Address, and Billing Information

5. Click “Submit Order”

A. ORDER BUSINESS CARDS

If you don’t have an account, click “Need An Account?” and create a new one.

1. Log In

2. Click Printed Materials

3. Find Your Card (WE, WE Lease, or Corporate) *Corporate Cards are only available for Corporate Employees. If you place an order for corporate cards and you are not corporate, your order will be denied*

4. Select the desired quantity on the right

5. Scroll to top or bottom of page and click “Add Item(s) to Cart”

6. Fill out preview information and click “Update Preview”

7. If the preview looks correct, click “Add to Cart”

8. If the preview is incorrect, make changes and click “Update Preview” until you have desired information

9. In your cart, fill out your Project Information, Contact Information, Billing Information, and Shipping Address and click “Submit Order for Approval”

D. SUBMIT TO WE THE PEOPLE

You can submit to WE the People ANYTIME throughout the year. Company-wide emails will go out letting you know the deadline to make it in a specific edition, but if you miss the deadline, YOU CAN STILL SUBMIT; your submission will just be in the next edition.

Magazines come out in January, April, July, and October

1. Fill out your division, name, and submission(s)

2. Include pictures when relevant and possible

F. HELPFUL INFORMATION

THE NOTES

• All 5-7 business day turnaround for your items to be completed

• Orders may only be placed through the banners, flyers, posters shop. No orders are taken via phone, email, or in-person

• Orders are billed to the division and department you reference on the form. Orders cannot be paid for personally (credit card, cash, etc.)

• If you list a non-WE address, your order will be voided.

E. RESERVE TRADE SHOW DISPLAYS

1. Fill out your name (or the name of the person who is picking up the display)

2. Fill out the days and times you plan to pick up and drop off the display

3. Select which kind of event you’re attending so that proper materials can be prepared for you

NOTE If you schedule your pickup time LESS THAN 3 DAYS IN ADVANCE, your reservation will be voided.

i. Brand Standards - Information on our visual identity including logos, colors and fonts, photographing, etc.

ii. Email Signatures - Download and follow the instructions in the document to ensure your email signature is correct. Please stick to the format. You may be asked to correct your signature if it’s incorrect.