Appendix D
TABLE D.2
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125
Productivity, profits, and exporting outcomes LABOR PRODUCTIVITY
SHARE OF EXPORTERS
TOTAL PROFITS
DT USERS
NONUSERS
DT USERS
NONUSERS
DT USERS
NONUSERS
Use smartphone
635,841 (178,750)
294,474 (90,000)
3,022,483 (421,000)
687,005 (135,000)
37.8
4.5
Look for suppliers
637,036 (195,000)
313,055 (85,000)
5,430,860 (550,000)
784,328 (130,000)
58
7.3
Pay suppliers
459,244 (135,000)
287,984 (73,500)
944,730 (240,000)
1,093,020 (100,000)
16
8.3
Understand customers
637,723 (195,000)
286,974 (82,500)
3,898,527 (475,000)
637,767 (120,000)
45.4
5.1
Use e-commerce
682,669 (295,000)
301,016 (82,500)
3,203,469 (550,000)
865,891 (125,000)
62.3
5.7
Receive payments
513,978 (140,000)
267,985 (74,000)
1,164,008 (320,000)
1,016,851 (100,000)
23.6
5.6
Use online banking
706,544 (446,875)
316,063 (87,500)
9,094,222 (1,270,000)
714,349 (130,000)
77.7
7.4
Recruit workers
596,660 (107,500)
325,914 (87,500)
13,402,555 (510,000)
772,722 (130,000)
73.7
8.8
Interact w government
762,341 (446,875)
324,496 (87,500)
17,467,115 (13,300,000)
770,351 (130,000)
93
8.9
Pay taxes
767,795 (290,000)
312,658 (85,000)
2,049,276 (565,000)
1,011,071 (130,000)
29.5
9.4
Accounting s/w Inventory/POS Pay workers
1,146,152 (896,500)
272,729 (85,000)
8,660,300 (5,855,000)
503,186 (126,000)
53
7.2
1,400,435 (1,407,407)
272,315 (85,000)
10,989,778 (6,900,000)
501,856 (126,000)
56.1
7.7
796,354 (193,000)
301,658 (85,000)
2,445,788 (380,000)
964, 478 (127,000)
40.7
8.3
Source: Atiyas and Dutz 2021. Note: Labor productivity is as value added (total sales minus raw materials & intermediate inputs plus water & electricity used in production) divided by total number of full-time working people including owners. Profits are measured as value added minus salary and wages and water and electricity costs. Exporting reflects shares of firms that report having international customers. Labor productivity and profits are means of monthly values, in local currency (CFAF); medians are reported in parentheses. No use of smartphone represents use of 2G phones rather than no use of any mobile phone.