D.1 Use of DTs by micro informal enterprises, by age and gender

TABLE D.1 Use of DTs by micro informal enterprises, by age and gender

EXTERNAL-TO-FIRM TRANSACTION INTERNAL-TO-FIRM

ACCESS TECHNOLOGIES UPSTREAM AND DOWNSTREAM PRODUCTS FINANCE LABOR GOVERNMENT MANAGEMENT WORKERS

USE ANY MOBILE USE SMARTPHONE USE COMPUTER HAVE WEBSITE LOOK FOR SUPPLIERS PAY SUPPLIERS UNDERSTAND CUSTOMERS USE E-COMMERCE RECEIVE PAYMENTS USE ONLINE BANKING RECRUIT WORKERS INTERACT W/ GOVT. PAY TAXES ACCOUNTING SOFTWARE INVENTORY/ POINT-OFSALE SOFTWARE PAY WORKERS

All firms 89.4 18.3 9.0 4.6 5.8 25.0 12.8 8.1 25.9 4.1 2.2 1.7 4.2 6.8 5.3 6.1

Youth 92.1 27.1 12.0 7.9 10.4 27.7 22.2 11.6 30.6 9.0 3.1 2.2 5.4 10.9 7.5 8.8

Older 88.6 14.1 7.9 3.2 3.9 23.8 8.2 6.7 22.9 1.9 1.3 1.5 3.8 5.0 4.4 5.1

Women 83.5 15.5 8.3 3.6 5.6 19.9 11.9 6.6 20.3 3.8 2.2 2.0 3.8 7.1 6.4 3.6

Men 92.6 19.8 9.4 5.1 5.9 28.7 13.3 8.9 29.0 4.2 2.2 1.6 4.5 6.6 4.7 7.5

Younger women

Older women 88 27.4 13.1 7.0 9.6 25.7 23.7 9.1 25.0 6.7 3.9 3.0 3.7 13.1 12.4 4.2

82.1 10.1 6.2 2.0 3.8 14.7 6.4 5.6 16.9 2.4 1.5 1.5 4.0 4.4 3.7 3.4

Younger men 94.4 26.9 11.4 8.3 10.9 28.8 21.4 13.0 33.8 10.3 2.6 1.7 6.4 9.6 4.6 11.4

Older men 91.9 16.2 8.7 3.8 3.9 28.5 9.1 7.3 26.0 1.6 1.2 1.5 3.7 5.4 4.8 5.9

Source: Atiyas and Dutz 2021. Note: All responses are shares (%) of firms based on weighted data. Use any mobile is in response to “Does the business manager have a mobile?” irrespective of whether it is for private use, business use, or both. Smartphone users, Use s-phone, answered “yes” to “How does the business access the internet: Mobile broadband (3G/4G, wireless)?” Use computer is a nonzero response to “How many computers does your business have?” Have website is in response to “Does your business have a website?” Reported answers to “What do you use the internet for?” include Look for suppliers (online), Use e-commerce (selling products and services online), Use online banking, Recruit workers, and Interact with government. Reported answers to “Does the business use mobile money for . . .” include Pay Suppliers, Receive payments, Pay taxes, and Pay workers. Understand customers is an “agree” (as opposed to “not sure” or “disagree”) response to the question “Regarding the internet/social media use, it helps to understand our customers better.” The management-related questions are “Does your company use accounting software?” and “Does your company make use of inventory control/point of sale (POS) software?” (both asked in the computer section of the questionnaire).