D.2 Productivity, profits, and exporting outcomes

TABLE D.2 Productivity, profits, and exporting outcomes

LABOR PRODUCTIVITY TOTAL PROFITS SHARE OF EXPORTERS

DT USERS NONUSERS DT USERS NONUSERS

DT USERS NONUSERS

Use smartphone 635,841 (178,750) 294,474 (90,000) 3,022,483 (421,000) 687,005 (135,000) 37.8 4.5 Look for suppliers 637,036 (195,000) 313,055 (85,000) 5,430,860 (550,000) 784,328 (130,000) 58 7.3 Pay suppliers 459,244 (135,000) 287,984 (73,500) 944,730 (240,000) 1,093,020 (100,000) 16 8.3 Understand customers 637,723 (195,000) 286,974 (82,500) 3,898,527 (475,000) 637,767 (120,000) 45.4 5.1

Use e-commerce 682,669 (295,000) 301,016 (82,500) 3,203,469 (550,000) 865,891 (125,000) 62.3 5.7

Receive payments 513,978 (140,000) 267,985 (74,000) 1,164,008 (320,000) 1,016,851 (100,000) 23.6 5.6 Use online banking 706,544 (446,875) 316,063 (87,500) 9,094,222 (1,270,000) 714,349 (130,000) 77.7 7.4 Recruit workers 596,660 (107,500) 325,914 (87,500) 13,402,555 (510,000) 772,722 (130,000) 73.7 8.8

Interact w government 762,341 (446,875) 324,496 (87,500) 17,467,115 (13,300,000) 770,351 (130,000) 93 8.9 Pay taxes 767,795 (290,000) 312,658 (85,000) 2,049,276 (565,000) 1,011,071 (130,000) 29.5 9.4 Accounting s/w 1,146,152 (896,500) 272,729 (85,000) 8,660,300 (5,855,000) 503,186 (126,000) 53 7.2 Inventory/POS 1,400,435 (1,407,407) 272,315 (85,000) 10,989,778 (6,900,000) 501,856 (126,000) 56.1 7.7 Pay workers 796,354 (193,000) 301,658 (85,000) 2,445,788 (380,000) 964, 478 (127,000) 40.7 8.3

Source: Atiyas and Dutz 2021. Note: Labor productivity is as value added (total sales minus raw materials & intermediate inputs plus water & electricity used in production) divided by total number of full-time working people including owners. Profits are measured as value added minus salary and wages and water and electricity costs. Exporting reflects shares of firms that report having international customers. Labor productivity and profits are means of monthly values, in local currency (CFAF); medians are reported in parentheses. No use of smartphone represents use of 2G phones rather than no use of any mobile phone.