WestWords - June 2024

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I AM WEST USA LAUREN

BIGGEST REAL ESTATE RED FLAGS

FROM BROKER DEAN BECKER

UCCESS IN E: THE POWER SOFT SKILLS UNLOCKING S REAL ESTAT OF STRONG

FROM KEITH FLYNN

FROM KEITH FLYNN SUCCESS REAL ESTATE: OF STRONG

DOES A HOME WARRANTY COVER THE GARAGE DOOR AND OPENER?

FROM AMERICAN HOME SHIELD

MAY MARKET STATS

BACK-TO-SCHOOL

WEST USA CARES

JUNE CALENDAR

WORDS
SATO

LAUREN SATO

WHAT PEOPLE ARE SAYING...

Lauren supervised the needed repairs with the attention to detail only a homeowner would provide. She was thoroughly professional in guiding me through the stages of the sale. She knows the business and the community. I rate her 5 star in every category and would most highly recommend her services.

I had the pleasure of working with Lauren to sell my Chandler AZ home. As a resident of Minnesota, she was particularly helpful in assisting with details from afar, especially personal property, documents, price negotiation, etc. She went beyond expectations and I was extremely pleased with the outcome. She is a consummate professional.

Responsive, professional, no games. Wish all transactions were this easy! Thank you!

I AM
HONEST • HARD WORKING • NON-DRAMATIC • ABOVE & BEYOND • COMPASSIONATE 5 YEARS

BROKER BLOG FROM DEAN BECKER

BIGGEST REAL ESTATE RED FLAGS

In the real estate industry, there are several red flags that buyers, sellers, and real estate agents should be aware of to avoid potential problems or scams. Here are some of the biggest red flags:

1. UNREALISTIC PRICING: A property listed at an unusually low price compared to similar properties in the area may indicate underlying issues or potential scams. On the other hand, a significantly overpriced property may signal an unrealistic or desperate seller.

2. POOR MAINTENANCE AND REPAIRS: Visible signs of neglect, significant damages, or deferred maintenance can be red flags. These issues may indicate costly repairs or a lack of care for the property.

3. TITLE ISSUES: A clouded title or unresolved liens on the property can cause legal complications and hinder the smooth transfer of ownership.

4. INADEQUATE INSPECTION REPORTS: Buyers should be wary of properties with incomplete or unsatisfactory inspection reports. Hidden problems may surface later, leading to unexpected expenses.

5. HIGH-PRESSURE SALES TACTICS: Pushy or aggressive sales tactics from agents or sellers can be a sign of underlying issues or a desire to rush the buyer into a decision.

6. UNRESPONSIVE SELLERS OR AGENTS: Difficulty reaching the seller or the seller's agent for important inquiries can be a warning sign of potential communication issues throughout the process.

7. UNWILLINGNESS TO DISCLOSE INFORMATION: Sellers who are reluctant to provide essential property information or disclose past problems may be hiding something significant.

8. NEIGHBORHOOD CONCERNS: Buyers should investigate the neighborhood thoroughly. High crime rates, declining property values, or excessive noise can be major red flags.

9. MULTIPLE PRICE REDUCTIONS: A property that has undergone multiple price reductions over a short period may indicate a motivated seller, but it could also signal underlying issues or market unpopularity.

10. UNREALISTIC PROMISES: Be cautious of agents or developers who make unrealistic promises or guarantees regarding property value appreciation or investment returns.

11. LACK OF PROPER DOCUMENTATION: Missing or incomplete paperwork can lead to legal complications or difficulties in securing financing.

12. FORCED URGENCY: Be wary of sellers or agents who create a false sense of urgency to pressure buyers into making quick decisions without due diligence.

13. UNPROFESSIONAL BEHAVIOR: Unprofessional conduct from agents or other parties involved in the transaction may be an indicator of potential problems down the line.

14. FORECLOSURE OR SHORT SALE PROPERTIES: While not inherently problematic, distressed properties can come with additional complexities, so buyers and sellers should approach such transactions with caution.

It's crucial for both buyers and sellers to work with reputable and experienced real estate agents who can help identify and address potential red flags. Due diligence, thorough research, and clear communication can go a long way in avoiding real estate pitfalls.

QUESTIONS, CONTACT: Managing Broker, Dean Becker | 602.942.4200

UNLOCKING SUCCESS IN REAL ESTATE: THE POWER OF STRONG SOFT SKILLS

As a real estate agent, having strong, soft skills is just as important as having knowledge of the real estate market and the transaction process. Soft skills refer to personal attributes enabling someone to interact effectively and harmoniously with others. Real estate agents need to be able to build relationships with clients, understand their needs and wants, negotiate contracts, and close deals. All of these require excellent soft skills.

In addition, the real estate industry can be highly competitive, and differentiating oneself through exceptional soft skills can help an agent stand out. Real estate transactions can also be complex and emotional, and having strong, soft skills can help an agent navigate those challenges and help clients feel more comfortable throughout the process. In summary, as a real estate agent, having excellent soft skills can significantly impact your success and satisfaction in the industry. Here are five essential soft skills to have as a real estate agent:

1. COMMUNICATION SKILLS: Effective communication skills are crucial in the real estate industry, as you need to communicate clearly and effectively with clients, colleagues, and other professionals involved in the transaction. This includes active listening, verbal and written communication, and the ability to explain complex information in simple terms.

2. NEGOTIATION SKILLS: Negotiation is a critical aspect of the real estate industry. As an agent, you need to be able to negotiate effectively on behalf of your clients to ensure they get the best deal possible. This includes understanding the needs and motivations of both parties involved and finding creative solutions to meet everyone's needs.

3. CUSTOMER SERVICE: Providing excellent customer service is essential in building and maintaining client relationships. This includes responding promptly to inquiries, being available and accessible, and going above and beyond to meet clients' needs.

4. TIME MANAGEMENT: Time management skills are crucial for real estate agents, as you often have to manage multiple clients and transactions simultaneously. This requires strong organizational skills, the ability to prioritize tasks effectively, and the ability to manage your time efficiently.

5. ADAPTABILITY: The real estate industry is constantly changing, and as an agent, you need to adapt quickly to new situations and challenges. This includes being flexible and open-minded, being willing to learn and embrace new technologies, and adjusting your strategies as needed to achieve your goals.

QUESTIONS, CONTACT: Keith Flynn | keith@westusarealty.com

DOES A HOME WARRANTY COVER THE

GARAGE DOOR & OPENER? GARAGE DOOR & OPENER?

If you have an American Home Shield home warranty, you know how convenient it is to have someone you can call for help when a covered appliance or home system breaks down. But, like many of our members, you probably have questions about what parts of your home are covered. For example, does a home warranty cover garage door repair or garage door spring replacement? Does a home warranty cover the garage door opener itself?

WHAT'S COVERED BY YOUR AMERICAN HOME SHIELD HOME WARRANTY?

Like most home warranties, your American Home Shield home service plan does not cover garage doors, the tracks they run on, or the springs that work to raise and lower them. Because of that, it will not cover garage door or garage door spring repair and replacement costs.

However, all the parts and components of your garage door opener are covered.

Since the garage door opener is a home system, it is covered under all three of our home service plans, which provide coverage for up to 23 home systems and appliances that you use every day.

The average cost to repair a garage door opener is about $150200, plus parts, and the average cost to replace a garage door opener is between $300 and $500. Because our home service plans provide coverage for up to 23 major home systems and appliances, the cost to repair or replace a covered item, such as your garage door opener, is taken care of. Other home systems that are covered include your A/C, heating unit, electrical systems and accessories, plumbing systems and accessories, water heater, and more.

REPAIRING OR REPLACING YOUR GARAGE DOOR

Because your garage door isn't covered by your American Home Shield plan, you'll need to repair or replace it if it breaks. Homeowner’s insurance may cover garage door damage due to theft, storms, fire, or certain natural disasters. Here’s a breakdown of potential costs for garage door repairs or replacements to help you prepare.

GARAGE DOOR REPLACEMENT COSTS:

• Basic single-size door (no insulation): $200

• Installation: $370 to $600

• Insulated, double-car, or wooden doors: Higher costs, up to $10,000

GARAGE DOOR SPRINGS:

• Essential for raising/lowering the door

• Dangerous to repair/replace yourself—always hire a professional

• Average repair cost: $180 to $350

• Replacement cost: $200 to $300

If you're handy, some DIY garage door repairs can be a fulfilling weekend project.

HOW TO REPLACE THE GARAGE DOOR OPENER

Don’t let a faulty garage door opener ruin your day. We’re here to help. With an American Home Shield home warranty, garage door opener repair or replacement costs, including installation, are covered. Just give us a call or go online to place a service request, and we’ll send a qualified contractor to your door to assess the issue.

Remember—although garage door repair and replacement aren’t covered, when your garage door opener isn’t working properly, rely on American Home Shield to get it up and running again. Our trusted network of Pros will have you in and out of your garage again!

Derek Riley, Market Manager 480-286-1996 • derek.riley@ahs.com

TODD MENARD'S MARKET STATS

MAY 2024

MARKET STATISTICS

BACK-TO-SCHOOL SUPPLY DRIVE

IT'S NEVER TOO EARLY TO START SHOPPING!

GENERAL SUPPLIES

Backpack

Lunchbox

Binders

Notebooks

Folders

Loose-leaf Paper

Pencils Pens

Highlighters

Erasers

Pencil Sharpener

Ruler

Scissors

Glue Sticks

Markers

Colored Pencils

Crayons

Calculator

Index Cards

Sticky Notes

Planner/Organizer

Stapler and Staples

Paper Clips

Binder Clips

FOR YOUNGER STUDENTS

Construction Paper

Safety Scissors

Primary Composition Books

Washable Markers

Dry Erase Markers and Eraser

Activity Books

FOR OLDER STUDENTS

Graphing Calculator

Protractor

Scientific Calculator

USB Flash Drive

Locker Organizer

College-Ruled Notebooks

Subject Dividers for Binders

PERSONAL ITEMS

Personal Hygiene Products

Earbuds/Headphones

Chargers for Electronic Devices

Mouse and Mouse Pad

Portable Charger

Mini Whiteboard and Markers

9:00am - 10:00am / Webinar West USA Weekly Podcast

10:30am - 12:00pm / Zoom West USA Agent Orientation

3:30am - 4:30pm @ Goodyear O ce Goodyear O ce Accountability

9:00am - 10:00am / Webinar

West USA Weekly Podcast

10:00am - 11:30am @ Scottsdale O ce Mastermind Meeting with Great American Title

3:30am - 4:30pm @ Goodyear O ce Goodyear O ce Accountability

9:00am - 3:00pm / Zoom REACT

10:00am - 12:00pm @ Surprise O ce Surprise O ce Meeting

9:00am - 12:00pm / Zoom

FREE REMOTE CE CLASS: To Be Or Not To Be Paid, Tha is the Question (3Hrs Contract Law)

9:00am - 3:00pm / Zoom REACT

JUNE 2024

9:00am - 10:00am / Webinar West USA Weekly Podcast

9:00am - 4:00pm / Zoom ProStart Session 1 (3 Days)

10:00am - 11:00am @ Chandler O ce East Valley PM Meet Up

3:30am - 4:30pm @ Goodyear O ce Goodyear O ce Accountability

9:00am - 12:00pm @ Mesa O ce

FREE LIVE CE CLASS: Agency and Industry Related Issues (3Hrs Agency Law)

10:00am - 11:00am @ Goodyear O ce Goodyear O ce Meeting

1:00pm - 4:00pm @ Chandler O ce

FREE LIVE CE CLASS: Homes with Solar Energy and AAR Contract Compliance (3Hrs Contract Law)

9:00am - 4:00pm / Zoom

ProStart Session 1 (3 Days)

11:00am - 1:00pm @ Scottsdale O ce LUNCH & LEARN - How to Leverage Wise Agent to Grow your Business

12:00pm - 2:00pm @ Goodyear O ce Goodyear Lunch & Learn

9:00am - 12:00pm / Zoom

FREE REMOTE CE CLASS: Secrets to Unprecedented Growth and Referrals (3Hrs RE Legal Issues)

10:00am - 11:30am @ Scottsdale O ce Scottsdale O ce Meeting

4:30pm - 6:30pm @ Headquarters Arrowhead Happy Hour

9:00am - 3:00pm / Zoom REACT

10:30am - 11:30am @ Arrowhead O ce Arrowhead O ce Meeting

10:00am - 1:00pm @ Scottsdale O ce FREE LIVE CE CLASS: Buyer Representation - Building Trust (3Hrs Agency Law)

10:30am - 11:30am @ Ahwatukee O ce Ahwatukee O ce Meeting

10:00am - 11:30am / Zoom Coaching Essential Learning

9:00am - 10:00am / Webinar West USA Weekly Podcast

9:00am - 4:00pm / Zoom

ProStart Session 2 (4 Days)

3:30am - 4:30pm @ Goodyear O ce Goodyear O ce Accountability

9:00am - 4:00pm / Zoom

ProStart Session 2 (4 Days)

10:00am - 11:00am @ Chandler O ce Agent Insights with Cynthia & Justinhelping Your Escrow O cer Be More E cient

10:00am - 1:00pm @ Goodyear O ce Goodyear Lunch & Learn

10:00am - 1:00pm @ Surprise O ce FREE LIVE CE CLASS: Disclosure and the Law (3Hrs Disclosure Law)

9:00am - 12:00pm / Zoom

FREE REMOTE CE CLASS: Disclosure and the Law (3Hrs Disclosure Law)

9:00am - 4:00pm / Zoom ProStart Session 1 (3 Days)

10:00am - 11:00am @ Chandler O ce Chandler O ce Meeting

10:00am - 11:00am @ Goodyear O ce Property Managers Roundtable

4:30pm - 6:30pm @ Cold Beer & Cheeseburgers Surprise Happy Hour

9:00am - 12:00pm / Zoom

FREE REMOTE CE CLASS: Master the AAR

Listing Contracts (3Hrs Contract Law)

9:00am - 12:00pm @ Chandler O ce

FREE LIVE CE CLASS: Recent Court

Decisions and You (3Hrs Agency Law)

10:00am - 11:00am @ Goodyear O ce

Goodyear Monthly Coaches Meeting

10:30am - 11:30am @ Stapley Center

Mesa O ce Meeting

2:00pm - 3:00pm @ Goodyear O ce Goodyear Monthly TC Huddle

SPONSORS

12:00pm - 2:00pm @ Arrowhead O ce Arrowhead Luau Potluck

4:30pm - 6:30pm @ TBD Goodyear Happy Hour

9:00am - 4:00pm / Zoom

ProStart Session 2 (4 Days)

10:00am - 1:00pm @ Scottsdale O ce LIVE CE CLASS - Understanding Technology’s Influence on Modern Home Sellers (3Hrs Fair Housing)

10:30am - 11:30am @ North PHX O ce North Phoenix O ce Meeting

2:00pm - 3:00pm @ Scottsdale O ce Trusted Advisor University with the Cromford Report and Tina Tamboer

9:00am - 4:00pm / Zoom

ProStart Session 2 (4 Days)

MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY 03 04 05 06 07 14 10 11 12 13 21 17 18 19 20 28 24 25 26 27

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