Information Kit 2025

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DIVISIONS

THAT YOU CAN CHOOSE FROM AT ANY TIME

WHY LIMIT YOURSELF?

FAQ’S

THE POWER OF KNOWLEDGE

What is the difference between a 100% Brokerage fee schedule and a traditional Brokerage with splits?

Traditional split Brokerages offer a split when it comes to your fees to the brokerage. These may come in a variety of amounts (example: 50/50, 60/40, 70/30) and will be applied to your commissions. With a 100% Brokerage, like West USA Realty, you will pay a flat fee in the form of a monthly fee and a flat transaction fee (with disclosures) when you have a commission.

Does a 100% Brokerage offer the same support and training as traditional Brokerages with splits?

YES! West USA Realty has full-time Brokers that are available 7 days a week including evenings, weekends, and holidays. We have 8 fully staffed Branch offices, each with a Branch Manager and Office Assistant to help answer all your questions and give guidance. Lastly, we have Coaches available in each Branch to help you build your business no matter what stage of your career you are in. On top of CE classes, in branch trainings and educational classes, broker events and online education.

Why is brand recognition important as an agent?

Brand recognition is important both from a Brokerage stand point and as an individual agent. From a Brokerage, you want to know the longevity and growth the company has shown. West USA has been in business since 1986 and has grown to 8 Branches and 23 total offices with 3000+ Real Estate Agents. As an agent, you have the ability to market and brand your individual business as a partner with a strong and established brand to help your business grow.

VALLEY OFFICE LOCATIONS

4505 E. Chandler Blvd.

Suite 170

Phoenix, AZ 85048

Phone: 480.893.0600

Fax: 480.893.2555

16150 N. Arrowhead Ftn.

Ctr. Dr., Suite 100

Peoria, AZ 85382

Phone: 623.487.5096

Fax: 623.487.5099

1850 E. Northrop Blvd. Suite 170

Chandler, AZ 85286

Phone: 480.465.5000

Fax: 480.465.4989

2920 N. Litchfield Road

Suite 100

Goodyear, AZ 85395

Phone: 623.522.5000

Fax: 623.522.5010

1640 S. Stapley Drive

Suite 124

Mesa, AZ 85204

Phone: 480.820.3333

Fax: 480.820.2049

Phone: 602.782.2000 Fax: 602.782.2001

14350 N. 87th Street

Suite 170

Scottsdale, AZ 85260

Phone: 480.948.5554

Fax: 480.991.8573

15128 W. Bell Road Suite 10

Surprise, AZ 85374

Phone: 623.888.5900

Fax: 623.888.5999

We offer Onboarding Services because we look out for our agents!

Schedule a 1-hour online Onboard Sessions to log-in and navigate through Dashboards & Emails.

SESSIONS INCLUDE BUT NOT LIMITED TO:

AAR online log in and navigation tour of site of favorites Transaction Desk with brief navigation of tools West USA Dashboard complete navigation tour West USA email verify log in and forward if applicable

Cover all resources, divisions, support, & phone numbers

TRANSACTION SERVICES

We’ll do all the paperwork for you!

Open forum for questions

West USA Transaction Services will take on all of the tedious paperwork and details for you, and handle it all with care.

Leverage your time and increase profitability, while focusing on the growth of your business and providing a higher level of service to your clients. You can count on a knowledgeable, efficient, Transaction Coordinator to oversee your files and assure Broker compliance. Save money by eliminating late fees, because your files will always be submitted in a timely manner for Broker Review. Call today for the details about this exciting program.

OFFERINGS:

• Delegating transactional tasks can save the agent up to 20 hours per transaction

• Track progress and know where things are at all times through our secure transaction platform

• Responsiveness and proactive updates based on transaction dates, all the way to closing and beyond

• You will have one dedicated transaction coordinator for you, or your team

• Onboarding and Agent set up is free for all West USA Agents

• The platform has the ability to notify you in whatever capacity that fits your personal needs (scale back or ramp up as needed for file notifications/emails)

• The agent portal gives you access to your transaction 24 hours a day 7 days a week

• The client portal gives your clients access to your transaction 24 hours a day 7 days a week

• Customize your communication to include preferred vendors. Use your own vendors or access our vetted network of professionals

From CE classes to high-caliber mentoring, we have you covered. Whether you’re just out of school or a seasoned professional, there is always the help you need to reach the highest levels of success.

When you complete REACT training, you will not only process the necessary skills regarding internet lead generation, social media, CRM/drip applications, you will have seamlessly integrated them into your Real Estate business.

PROSTART

ProStart® is designed to empower agents by providing comprehensive training in core competencies, systems, forms, and business development skills required for a successful Real Estate practice. ProStart® lays the foundation to a prosperous career!

CONTINUING EDUCATION CLASSES

Imagine accomplishing more business in less time. Our coaching program is designed to help you develop the knowledge and skills necessary for Real Estate success and to use your time more efficiently.

At West USA, we place a high value on education. That’s why we have many Free CE classes to choose from. We also have online access to additional CE classes and skill development workshops that you can take at your own pace.

PERSONALIZED 1 - ON - 1 TRAINING GAIN CONFIDENCE & EXPERTISE!

No matter what stage you are in with your real estate career, there is always a need for a mentor/coach to assist in achieving higher production. Whether you’re new or experienced, if you desire to accomplish greater goals, achieve higher production, learn new systems, enhance lead generation, build a referral based business, or meet more buyers and sellers, then working with a coach is the perfect solution.

Building an Entrepreneurial Real Estate Business

• Business planning and strategy

• Goal developments and support

• Accomplish more in less time

• Increase confidence working with customers

Mentoring & Assisting Agent Transactions

• Document skills

• Negotiations

• MLS / CMAs

• Technology needs

• Professionalism & ethics

Coaches

• Experienced WestUSA agents

• Vetted and trained

• REACT and ProStart graduate

• Multiple coaches at every branch

• Desire to help fellow agents

Coaching Materials

• Manual / Action plan

• Interactive website

• Customized business plan

• Tip of the week

Coaching Agreement

• Coaching or Mentoring services available

• No transaction minumum

• Fee Schedule A still applies

• All transactions are subject to fees

WEST USA CARES

West USA Cares is a community outreach initiative with the goal of making a difference through humanitarian and philanthropic assistance in the communities we serve. Through awareness, exposure and hard working Real Estate Professionals, West USA Cares lends a helping hand of support to communities, charitable organizations, families and individuals.

CAUSE MARKETING

CAUSE MARKETING is a collaboration between a for-profit business and a nonprofit organization for a common benefit.

MONTHLY GIVE BACK

This program contributes to our mission to support our agents and their passion to give back to their communities. Agents can apply for their local charity of passion to be nominated to receive a monetary donation. Each month, one of those local charities is selected for the donation. Amazing partnerships have been established between many charities throughout our communities.

AGENTS IN ACTION

We love to see our agents doing amazing things in the community and our agents in action highlights these extraordinary things. Agents can nominate any agent and they are featured in the monthly newsletter, West Words.

R.E.D. FRIDAY SUPPORTER

West USA Cares has been a proud supporter of the R.E.D. Friday’s platform since 2013. It stands for Remember Everyone Deployed and we wear red every Friday to show support and recognition to those deployed as well as their family here waiting for their return. We want them all to know we are here and thinking of them.

COMMUNITY IMPACT

Our community impact is thanks to our agents doing big things in their community. These are through drives, volunteering and bringing awareness to charities all around.

ENA

This program is the most meaningful as it allows us to support our own agents in time of need. 50% of all income that comes into West USA Cares is placed in this account. Agents can apply for assistance when they have an unexpected emergency. Many agents and families have been able to get financial help at a time when it was needed most and we were able to step in to take some of the burden off.

RED Fridays

CARRIE LYNN MASON West USA Cares Director

Within 48 hours of taking a listing, it is exposed to millions of interested online buyers.

The Agent Dashboard/365 Day Access to:

Paperless Transaction Management System • West USA Corporate Training and Events Calendar

West USA Online University • Agent 1099 Reporting System • Corporate Document Storage • Preferred Partners

Technology Services/Benefits • Industry Information and News • Company Wide Communication Forum

West USA listings automatically link to thousands of websites:

The Powerful Tools We Offer:

AGENT DASHBOARD

INTEROFFICE COMMUNICATION FORUM

TRANSACTION MANAGEMENT SOFTWARE

TEXT MARKETING

CALL CAPTURE WITH TEXT

SEO

MOBILE TOUR

QR CODES

LISTING REPORTS STATISTICS

SOCIAL NETWORKING

PRESENTATION TOUR

BUYER’S TOUR

LOGOS & BRANDING

EMAIL OVERVIEW

SUPPORT

YOUTUBE VIDEO APPS

OPEN HOUSE ANNOUNCER WITH TEXT

MARKETING

CRAIGSLIST AD GENERATOR

EPOSTCARD

PROPERTY WEBSITE

LINKING POSTING TOOL

MOBILE APP

FLYER BUILDER SUBDOMAIN

(AgentName.westusaagent.com)

We offer to file your estimated taxes because we look out for our agents!

Per Internal Revenue Code, real estate agents are considered independent contractors and therefore may be required to make quarterly estimated payment to the IRS. Unfortunately, most agents are either unaware or simply fail to meet these requirements. We have the solution!

If you are in business for yourself, you generally need to make estimated tax payments.

Estimated tax is used to pay not only income tax, but other taxes such as self-employment tax & alternative minimum tax. You determine your withholding amounts; we complete the federal 1040-ES & AZ 140ES and submit your withholdings quarterly.

Our Tax & Accounting Services are exclusively for the needs of our agents.

TEAMS

WE’VE GOT TEAMS

West USA Realty has the most reliable Broker support, promptly responding to my questions; always keeping me informed and up to date on how to navigate what the market brings. We have access to an extensive list of free tools, resources, and training helping me as a REALTOR®️ to be more proactive, and profitable for my business, not only to better serve my clients but also allowing me to give back to my community.

At our West USA Realty office, we are like a family, helping each other!

West USA Realty has the most incredible lineup of staff and like-minded agents. I really appreciate the brokers and the leadership they provide. West USA also allows me to expands my client base with property management. West USA has helped grow my real estate business by keeping me updated on the latest trends and technologies. They provide wonderful professional development and continuing education. With West USA, I have a professional image with elegant office space at a manageable cost.

At orientation, we were asked to write down how much money we expected to make in our first year and submit our responses anonymously. I wrote “$0” and after 21 years in the industry, I feel that my mindset of not concentrating on the money side of the business and instead focusing on servicing my clients is the main reason why I have been successful in my job! I work 100% on referrals and absolutely love it.

Working at West USA Realty has been amazing! The staff and brokers are always there to help. A broker is always available to answer questions and give advice. If you want to use or set up meetings, there are multiple offices throughout the valley to choose from. The dashboard is efficient and easy to navigate and West USA offers free CE classes and training on how to incorporate additional streams of income. You don’t feel like an agent - you feel like family.

CULTURE

REFUGIO PAYAN West USA Agent
BUD CAREY West USA Agent
OSA HEMBERG West USA Agent
RODNEY FARIA West USA Agent

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