TWBM December 2025

TUNBRIDGE WELLS

BUSINESS DECEMBER 2025

MAGAZINE

RelativeValues Richard Groves and his sister Jo Wimble-Groves on how their local family business became a pioneering global telecoms and tech leader

BEST IN SHOW

RAISING THE BAR

NEW BEGINNINGS

FESTIVE SPIRIT

We present the winners of our first Tunbridge Wells Business Magazine Awards

Tim Waters, CEO of Mad Dog Brewery, on opening his new Pantiles establishment

Our business leaders and industry experts share their predictions for the start of 2026

The top places to eat, drink, shop and socialise over the Christmas period and New Year

FINANCE • LEGAL • HR • TECHNOLOGY • CREATIVE • LEISURE

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

TUNBRIDGE WELLS

BUSINESS

Welcome

DECEMBER 2025

MAGAZINE

Talking of fun I had the pleasure of meeting the formidable brother and sister duo Richard Groves and his sister Jo Wimble-Groves for our cover interview this month.

RelativeValues Richard Groves and his sister Jo Wimble-Groves on how their local family business became a pioneering global telecoms and tech leader

BEST IN SHOW

RAISING THE BAR

NEW BEGINNINGS

FESTIVE SPIRIT

We present the winners of our first Tunbridge Wells Business Magazine Awards

Tim Waters, CEO of Mad Dog Brewery, on opening his new Pantiles establishment

Our business leaders and industry experts share their predictions for the start of 2026

The top places to eat, drink, shop and socialise over the Christmas period and New Year

FINANCE • LEGAL • HR • TECHNOLOGY • CREATIVE • LEISURE

EDITOR Eileen Leahy DESIGN MANAGER Jason Stubbs ADVERTISING DIRECTOR Robin Singer PHOTOGRAPHY John Knight DISTRIBUTION MANAGER George Percy EDITORIAL DIRECTOR Richard Moore CHIEF EXECUTIVE OFFICER Nick Moore

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t’s hard to believe that we have come to the end of the year already. I don’t know about you but 2025 seemed to go by in a flash. Time flies when you’re having fun I guess!

The pair run Active Digital, one of the UK’s most well-respected connectivity and communication solutions-based businesses.

Their HQ in Five Oak Green is unlike any other I have been to as instead of banks of desks and anodyne artwork, their converted barn is festooned with sporting memorabilia with signed framed shirts from the likes of England Rugby’s Owen Farrell and photos of Olympian Steve Backley all thanking Richard, Jo and their team for their support over the years. And then there’s the custom-made Scalextric which Richard commissioned and features tiny models of some of his favourite fast cars, a passion for the entrepreneur.

Active Digital prides itself on helping businesses – and their VIP clients such as the aforementioned – achieve their best communications possible, whether it’s with their mobile account, gaining faster connectivity at the office, or starting to consider how AI could be integrated into their organisation. So it’s no wonder that it’s celebrating its 30th anniversary in 2026 given the consistent first-class service it provides for businesses of all sizes.

Elsewhere, we announce the winners of our inaugural Tunbridge Wells Business Magazine Awards.

Coincidentally Active Digital made the grade as they, along with numerous others, really impressed our independent judging panel.

We also bring you the latest on the water outage that crippled most of our town and its businesses, schools and homes in early December. Tunbridge Wells MP Mike Martin has been widely praised for his proactive approach to ensuring everyone affected – especially the vulnerable, elderly and hospitality sector – got what they needed. And that will carry on to ensuring the latter receives compensation. Never before has it been so important to support local.

With 2026 just around the corner we also talk to three key experts in their sectors about their predictions for the new year – and it makes fascinating reading.

As usual there’s our mix of social gatherings, expert opinions, travel, culture, food and drink and where to go for a great festive season.

And so all that’s left for me to say is Happy Christmas and all the best for 2026. Let’s make it a really good one!

Find us at: www.twbusinessmagazine.com @twbusiness_magazine @TWBizMag

Tunbridge Wells Business Magazine is published by JJL Media & Marketing Ltd, Head Office, High Street, Cross in Hand, East Sussex, TN21 0SR. Registration no: 15546231 For enquiries please email hello@twbusinessmagazine.com or call 01892 574474 www.twbusinessmagazine.com © Copyright 2024. Tunbridge Wells Business Magazine and JJL Media & Marketing Ltd are fully protected by copyright; no part of this magazine may be reproduced or reprinted without the complete and expressed permission of the publisher. The greatest care has been taken to ensure accuracy, however there can be no liability accepted by the publisher for errors and omissions. We can under no circumstance be held responsible for any materials, matter or photographical copy submitted for publication or not within the website or magazine. We cannot be held responsible or liable for any breaches of copyright from adverts, materials or photography or any other such material supplied by a third party. The views and opinions expressed within our publications are not necessarily those of the publisher or Tunbridge Wells Business Magazine or any featured parties.

DEC 2025

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Contents

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Business News: What’s happening in our commercial community

12

County News: The latest round-up of general news from Kent

14

Social Scene: The lowdown on all the best recent networking events

22

Tech Talks: We meet the brother and sister duo behind Active Digital

42 22

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Here for the Beer: Mad Dog CEO Tim Waters on opening his Pantiles establishment

62

Seasonal Splendour: Anna Stanford shares her favourite winter warmers

14 26

Best in Show: Revealing the winners of our TWBM Business Awards

28

On the money: The private wealth team at Cripps analyse the Autumn Statement

30 Expert Opinions: What 2026 looks like for the business landscape and consumers

80 80

28

Let’s Go: Clare Lush-Mansell of My Tunbridge Wells on where to go this festive season

Award-winning: We would like to thank all of our amazing sponsors for supporting our first ever Business Awards. Discover who our winners are on page 26

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experts

across the board...

Tunbridge Wells Business Magazine is proud to have so many of our talented entrepreneurs and inspiring CEOs writing for the title. Whether it’s advice on accounting or property, information on current legal issues or HR legislation you will find all the expert industry guidance you need within these pages. This month our experts include the following...

Dee Airey

Shaun Joubert

Becky Moran

Photographer & Visibility Strategist

Senior Partner, NFU Mutual

TN Sales

Nick Brandon

Paul Langridge

Sarah Raine

Rob Brophy

Iain ParkerStrak

Deborah Richards

Director, Tecwork

Founder, Northern Star Consultancy Group

Gemma Farina Managing Director, GFHR Consulting

Founder, Dent Rewind

Chief Marketing Officer,

Founder

The Forrest Group

Alex Green

CEO, RTW Together

Iglu Tech Group

Richard Phillips

Richard Shearing

Owner, Thackeray’s

Clare Lush-Mansell Founder, My Tunbridge Wells

Andrew Metcalf

Managing Director, Maxim PR

Matthew Hill Founder, Private Medical Insurance Brokers

Director, Colley Raine & Associates

Founder, Maddisons Residential

Restaurant

Sophie Forrest-Lavery

CEO, TN Lettings and

Senior Partner, Head of Private Client, JE Bennett Law

Neil Simmons ManagingDirector, TN Recruits

Jo Parker Tester Managing Director

Abbey Funeral Services

Your Trusted Solicitors in Tunbridge Wells

Kate Rayner Head of Family Law

Emma Howlett Head of Wills & Probate

Allex Kiernan Head of Employment Law

Riah Sattar Head of Dispute Resolution

Contact us today for a consultation 01892 337540 info@thomasmansfield.co.uk 65 The High Street, Tunbridge Wells, TN1 1XX thomasmansfield.co.uk Specialist Solicitors - Tailored Services

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NEWS

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

“The people of Tunbridge Wells have suffered enough” The recent water outage has caused significant damage to local businesses, schools and households, with hundreds of thousands of pounds lost in revenue at the busiest time of the year and a public health emergency declared. Eileen Leahy gives a timeline of what happened, how the community rallied to help the vulnerable and looks at ways companies and residents will hopefully be compensated On November 29 more than 24,000 properties were hit by a water outage that left homes and businesses without water for a minimum of six days.

As the crisis escalated, water stations were opened at various distribution points across the town. Communications from South East Water (SEW), which was responsible for the outage, were widely criticised. The issue stemmed from water quality problems at the Pembury Water Treatment Station. Mike Martin MP, along with many residents and business owners, criticised SEW for poor information, unclear updates and repeatedly missed deadlines.

Image: BBC News

EMERGENCY MEASURES: Temporary water stations have been set up in Tunbridge Wells following the outage. @TheAmelia

Mike Martin MP Mr Martin described SEW’s handling of the situation as ‘woeful’ and called for CEO David Hinton to be sacked ‘immediately’ for what he described as a ‘total failure of leadership’. After six days without running water he declared the situation a public health emergency. His party leader Sir Ed Davey visited Tunbridge Wells to witness the crisis first-hand and raised the issue at Prime Minister’s Questions on December 3.

Prime Minister Sir Keir Starmer said the fallout from the outage was ‘shocking’ and had ‘real consequences’.

Once water stations were set up at various locations including St John’s Sports Centre and Knights Way, roads became gridlocked as people queued for supplies. Businesses and some schools

were unable to reopen and households still had no clear information on when water would return.

To try to secure support, Mike Martin met with the Minister for Water, Emma Hardy MP. Following their meeting he wrote to Ms Hardy calling for compensation for businesses in Tunbridge Wells that would go ‘beyond the minimum regulatory standards’.

He stressed that the outage had struck during what should have been ‘the busiest period of the year’ and urged swift action.

“I asked this because of the very real chance that this crisis will see businesses go under,” he said, comparing the losses to those felt during the Covid pandemic.

He added: “I, and I am sure you and the Prime Minister, will want to do everything possible to make sure that this doesn’t happen again, causing further anguish in our community and a loss of revenue to the Exchequer. The people of Tunbridge Wells have suffered enough already without them also losing their livelihoods.”

Mr Martin asked the government to support his request for up to £18.5

million to be released to Tunbridge Wells Borough Council (TWBC) to support business continuity and recovery.

He also wrote to the Rt Hon Peter Kyle MP, Secretary of State for Business and Trade, urging the deployment of a Business Recovery Grant Scheme in Tunbridge Wells.

The outage forced schools, GP surgeries and countless bars, cafes, restaurants, offices and retailers to close for an unprecedented period, resulting in severe financial losses. Care homes and sheltered housing were also affected.

Temporary toilets were installed at Fiveways and The Pantiles.

This latest outage is the third in three years to cause major disruption to local businesses. Two of those incidents have taken place in the run-up to Christmas and all have lasted for at least six days.

Mr Martin said he would continue to put pressure on SEW to ensure a satisfactory resolution for all affected. There will be a public evidence session due to take place on 6 January 2026.

Continued on page 10

NEWS

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

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NEWS

Continued from page 8 Council Leader Ben Chapelard commented: “This is another water catastrophe for our residents and local businesses. South East Water will have many questions to answer once service is back to normal.”

At the time of going to press the SEW boil notice was still in effect. This meant tap water could not be consumed and water for washing up had to be boiled. Many cafes, bars and restaurants warned that if the indefinite notice continued much longer they would be at risk of closure.

Alex Green, CEO of RTW Together BID, told Tunbridge Wells Business Magazine: “The water crisis hit at the worst possible time for trading and hospitality. We have set up the ‘Keep Tunbridge Wells Trading’ campaign, encouraging residents to shop local, eat local and support local wherever possible now and in the coming months to help businesses recoup some of their losses.”

Andrew Metcalf, Chair of Kent Invicta Chamber of Commerce and Managing Director of Tunbridge Wells PR and marketing agency Maxim, said: “Things have been pretty tough for businesses recently, especially those in the hospitality sector. The water outage and unexpected forced closure of many shops and food outlets has hit hard. Throw in the practical and financial hurdles businesses

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

face to safely re-open and it’s a perfect storm that could force some to take very difficult decisions.

“We would urge the government and South East Water to urgently look at how to properly compensate those businesses impacted as quickly and generously as possible.”

Mike Martin MP has been widely praised for his swift response and his efforts to hold SEW to account, particularly to ensure that losses are recovered.

“I will be fighting for both households and businesses to receive timely compensation from South East Water that goes well beyond the minimum regulatory standards,” he said.

“My Lib Dem colleague, Chair of the Environment Committee, has summoned the CEO of South East Water to a hearing in the new year and I urge all businesses and customers to share their experience of the crisis with the committee ahead of its session.”

Mr Martin added that with the boil notice still in place many businesses were still struggling to operate normally.

“If you run a business that has been affected by the outage, please complete our short survey outlining your situation. Your feedback will help me build a comprehensive picture of the impact and strengthen the case for fair compensation.”

Councillor to the rescue

During the outage the local community stepped up to support one another. One example was Liberal Democrat Councillor for Culverden, Martin Brice, who marked his 72nd birthday not with celebration but with service. He spent the day cycling between water distribution points, checking supply levels and ensuring staffing was in place.

“When South East Water staff vacated sites over the weekend of the outage, Martin Brice was on the ground, reporting back accurate updates to help Mike Martin MP coordinate emergency measures and filling the gap left by the water company’s inability to manage the situation,” a spokesperson for Mr Martin said.

“His efforts have been instrumental in keeping residents informed and ensuring that vulnerable people are not left behind.”

NEWS

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

“The water outage has had a significant impact on us all” The hospitality sector saw the biggest impact on its businesses when the water outage occurred. Here three local restaurateurs share their experience.

Onur Sahin, Operations Director, Zorba Meze Grill “The outage created a very difficult few days for us, particularly during a period that is so important for small hospitality businesses. We had to close unexpectedly, which meant lost revenue and disappointed guests. What lifted our spirits was the kindness of our community, who returned to support us as soon as we reopened. We are incredibly grateful for the loyalty shown to us. Independent businesses rely on that sense of togetherness and we feel fortunate to be part of Tunbridge Wells.”

What the Autumn Budget means for you

By Katie Gillam, Partner, Private Client, CooperBurnett LLP

After months of speculation, and an unprecedented early release of details by the UK’s budgetary watchdog, the Chancellor, Rachel Reeves, finally announced her second Budget at the end of November.

As expected, the focus of her address was on the three cuts that have been referenced in the run up, namely cutting the cost of living, NHS waiting times and government debt. The repercussions of these cuts will have tangible implications on businesses and individuals alike, in terms of taxes, financial forecasting and budgeting.

Here are some of the key takeaways from the Budget: • Minimum wage increases – The minimum wage for over-21s is set to rise by 50p per hour and by 85p per hour for 18-20s. Once the rises come into effect in April 2026, more people may be pushed into higher tax brackets and, for many businesses, this will increase overhead costs.

• Reduced cash ISA savings – For those under 65, the amount you can put tax-free in a cash ISA account will be reduced from £20,000 to £12,000 from April 2027.

Alex Boyd, Chef Patron and co-owner, KUMQUAT “Water is needed in everything we do so the outage was a disaster.

Not only did we have to shut and lose business, we have also seen customers lose confidence in the water supply and cancel bookings. We have lost group reservations, individual tables and have experienced a major downturn in bookings at what should be our busiest time. People are understandably nervous.

We have been taking many measures to ensure safety: hand wash containers filled with bottled water, stock pots of boiled water for washing up, hand gel and sanitising wipes back in use, and a strict policy of washing all food with bottled water. It is expensive but it allows us to stay open.

We just hope the government holds South East Water responsible and that compensation is paid quickly. If not, businesses with low cash flow will fail and that would be tragic.”

Dominika, Front of House, La Spiga “When we finally reopened after six days with no water we saw that people were anxious about coming in. Over the past week we have had fewer bookings and many cancellations. We are fully operational again but the aftermath is still being felt. Support from the community over the coming weeks will make a huge difference, whether that is booking a visit, spreading the word or simply checking in.”

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• Income tax and NI threshold freezes – Whilst the Chancellor has not increased the rate of income tax or NI, she has frozen the thresholds at which tax becomes payable. This means, as salaries rise year-onyear, more people will be forced into higher rate tax thresholds.

• Pensions tax breaks – Previously, workers could make unlimited ‘tax free’ pensions contributions under the ‘salary sacrifice’ scheme. From 2029, this will be limited to £2,000 per year, with any salary sacrifices over and above this amount subject to NI. • Property taxes – If you own a property worth over £2 million, from 2028, it will be subject to an additional tax of £2,500 per year, and properties worth over £5 million will be charged £7,500 per year.

• Inheritance tax - IHT thresholds have been frozen until 2030-31, highlighting that no concessions will be made to alleviate the burden of inheritance tax for families. Matters will only be made worse from April 2027, when pensions will be drawn into the equation for taxable estates.

If you wish to discuss this further, please do not hesitate to contact Katie Gillam by email: kjg@cooperburnett.com or tel: 01892 515022

www.cooperburnett.com

This blog is not intended as legal advice that can be relied upon and CooperBurnett LLP does not accept any responsibility for the accuracy of its contents.

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COUNTY NEWS

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Driving forward ideas on how to ease Kent’s HGV traffic With Kent sitting between London and mainland Europe it’s not surprising that the county is a such an important location for the freight industry. Andrew Metcalf, Managing Director of Maxim, the Tunbridge Wells-based PR and public affairs agency, and ViceChair of Kent Invicta Chamber of Commerce, asks if Kent is doing enough to help?

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nyone who has travelled down the M20, and to a lesser degree the M2, can’t have failed to see the quantity of HGVs thundering in both directions. However, those truckers heading to the ports of Dover or Eurotunnel are too often held up in Operation TAP or BROCK. The scale of the HGVs passing through Kent is phenomenal. In 2024, the Port of Dover, the UK’s busiest roll-on/roll-off port, handled 2.1 million HGVs, equivalent to 5,930 per day and its 2050 masterplan estimates it could facilitate a 20% increase in the value of trade handled at the port.

Eurotunnel handled an additional 1.2m HGVs last year.

For those who don’t know – because those of us in the west are arguably less troubled by them – TAP stands for ‘Traffic

and Access Permit’ with traffic held on one lane of the A20 up near Aycliffe on the edge of Dover, and BROCK stands for BRexit Operations aCross Kent primarily between Junctions 8 and 9 on the M20.

For a decade Operation TAP been used to manage HGV traffic flow through Dover, but everyone thought it would be a short-term solution. Thankfully there’s work going on behind the scenes to

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

resolve it as it’s damaged the perception of Dover.

The Port of Dover has its Outbound Controls Project, which is effectively reorganising how HGVs leave the port enroute to France. This should have a significant impact, but there will inevitably be days when the weather or industrial disputes gets the better of it. In the meantime, Operation TAP remains a semiregular occurrence, having been implemented on 137 days in 2024.

In recent weeks proposals for a major new lorry park to serve freight traffic passing through the Port of Dover have surfaced.

COUNTY NEWS

Will a pet be for life?

Despite being an integral part of so many families, our beloved pets are often an overlooked point in estate planning. Many people think of a Will as something that applies only to material property and our family and friends. So, whilst consideration is given to passing on family heirlooms and other sentimental items in our Wills, Richard Shearing it’s not uncommon for our furry friends to be excluded from the equation.

The law considers pets as ‘property’, therefore they are unable to inherit assets on their own. However, you can use your Will to ensure that your pets are protected in the event of your death.

“

The scale of the HGVs passing through Kent is phenomenal. In 2024, the Port of Dover, the UK’s busiest roll-on/roll-off port, handled 2.1 million HGVs, equivalent to 5,930 per day It’s a homegrown solution developed by Ashford-based GSE Group to tackle the issue of illegal overnight parking across the area, and hold HGVs near to the port if needed – and with no call on the public purse.

Situated on the A20 at the last junction on the road’s approach to Dover, the project could offer 24/7 secure parking for 600 HGVs and high-quality welfare facilities for their drivers. That’s equivalent of a line of HGVs stretching more than six miles – further than the distance between the proposed truckstop and Port of Dover.

GSE Group already operates the award-winning Ashford International Truckstop, located at junction 10 on the M20 and the largest of its kind in Europe, so you could say it has a ‘truck record’ in managing such developments.

The lack of secure HGV parking is an acknowledged national issue, with the situation critical in Kent. This has often led to inappropriate lorry parking, the damaging effects of which are felt by residents and businesses – noise and air pollution from refrigeration units, anti-social behaviour and littering, road safety impacts, and damage to verges and kerbs which have been experienced by the communities within the M20/A20 corridor.

The freight industry is rightly one of the most regulated industries in the UK for safety reasons, with drivers having to adhere to strict times of operation thanks to their tachographs.

However, there’s no statutory obligation for local authorities to provide overnight parking. In fact, many councils have actively closed lay-bys, making it harder still to final safe and crime-free parking.

While the reaction from the site’s nearest community has not surprisingly been to oppose it, the industry and the Port of Dover have embraced it as helping to meet important driver welfare needs.

And with it also comes the prospect of 100 local jobs being created. A planning application is expected to be submitted early next year.

In the absence of any guidance on how to deal with your pets, their fate becomes uncertain. This may create conflict and disagreements between family members as to who should take over the care of your pets. Alternatively, there may not be anyone who is prepared to take on the responsibility which could lead to your pet being placed in a shelter.

By using your Will to name a specific caretaker who you trust will provide the love and care your pet needs and deserves, you can ensure a safe and loving future for them.

As pet care can be time consuming and expensive, you can provide in your Will a legacy to your chosen caretaker to assist them, financially, with taking over the care of your pet. Alternatively, you can even create a pet care trust to avoid placing a financial burden on them.

Our pets are a vital part of our families and they should be considered as such when planning for the future. Providing for your pet’s future, formally in a Will, provides comfort to you and security to them.

As highlighted in last month’s column, it’s recommended you review your Will regularly. If you have a pet, please make sure you’ve included provision. Get in touch with our Wills team should you need to review your Will. And remember a pet is for life not just for Christmas!

JE Bennett Law are specialists in Lasting Powers of Attorney, Wills and Estate Planning. Contact us today to see how we can help.

JE Bennett Law is an industry-leading firm based in Tunbridge Wells built on a DNA of caring and empowering our clients.

These values underpin our growing Private Client work, which has developed from our core expertise in Court of Protection, supporting people who find themselves in vulnerable circumstances.

01892 487746 info@jebennettlaw.co.uk

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Legal duty

he Tunbridge Wells, Tonbridge and District Law Society (TWTDLS) recently held its annual gala evening at The Spa Hotel.

This year’s President is Helen Stewart who is also Head of Probate at Thomson Snell & Passmore.

She told Tunbridge Wells Business Magazine: “It was both a privilege and a pleasure to help celebrate 92 years of our local society. This longevity underscores the rootedness of the legal profession in the area.

“Here at the Tunbridge Wells, Tonbridge and District Law Society, we have long embodied the values of the wider Law Society and that is to uphold the highest standard for the legal profession, to protect the public and to ensure that justice and fairness were available to all.”

She continued by explaining that what began as a small gathering of local

Images: Alan Harbord

solicitors has grown into a ‘strong and vibrant professional network representing practitioners across Tunbridge Wells, Tonbridge, Sevenoaks, and surrounding areas’.

“Throughout our history we have worked to support our members, promote professional excellence, and engage with the wider community. We are proud that the Tunbridge Wells, Tonbridge, and District Law Society has not only prompted higher standards of legal practice but also stood for something more – for service, fairness, and community spirit.”

To discover more visit: www.twtdls.co.uk

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Team effort for charity quiz

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aylor-Made Dreams recently hosted a fundraising quiz at the Royal Wells Hotel in Tunbridge Wells which saw many of the town’s businesses out in force to support the charity that helps create bucket lists for children with life-limiting illnesses.

The compere for the evening was Neil Simmons, MD of TN Recruits. The company is a long-time supporter of the charity which was founded in 2014 by Suzi Mitchell after her son Taylor died.

As well as numerous quiz rounds there was also a raffle, bingo and an auction which saw some incredible prizes up for grabs.

Suzi told Tunbridge Wells Business Magazine that Neil and the TN Recruits team always go above and beyond with their fundraising, filling each event with so many fun creative ideas.

“The whole quiz was centred around Taylor-Made Dreams and a truly fantastic amount was raised on the night,” she said.

“A huge thank you to Neil, TN Recruits and to everyone who attended. It was a combined effort that will help to make this holiday season even more magical for TMD families."

Neil added: “It was a joy to host this event. Thanks to the superb organisation of TN Recruits’ Ellie Waterman, a wonderful performance from my daughter Brooke, and incredible effort from my wife Chloe, along with the generosity of our entire team and local businesses, we raised an amazing £3,001.” www.taylormadedreams.org.uk

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Don’t struggle with your business technology

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Images: Mimi Van Praagh

Local charity turns 21 in style

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he Pickering Cancer DropIn Centre celebrated its 21st anniversary on Saturday 22 November, with a Birthday Ball at The Spa Hotel in Tunbridge Wells.

The evening was sponsored by Create Balance Accountants, Tax & Business Partners and Lettology by Alexia. It was attended by 130 people which included a mixture of visitors, volunteers, trustees and Pickering supporters.

The evening began with a welcome drink and canapes, while guests enjoyed listening to beautiful singing from Charlotte Vocalist. Later in the evening, ‘luxury trio’, The Sweethearts, took to the stage to accompany the dancing. Sound was provided by Fusion Events. All of this was to a backdrop of a stunning balloon arch, expertly created by visitor, Sammie.

The Pickering Cancer Drop-In Centre is entirely run by volunteers and, when he welcomed everyone to the Ball, Chair of Trustees, David Bartholomew,

thanked all of them for giving up their time. He explained that, as it celebrated its 21st birthday, Pickering was about to receive ‘the key to the door’ of a new Centre, just a few doors down in Monson Road.

Centre Manager, Caroline McGibney, talked about the support Pickering provides and said, so far this year, there had been 1,911 visits to the Centre and 1,021 therapy sessions provided (ranging from massage to ceramics). In total, she said, 86 newcomers had walked through

the door in 2025.

Then followed a passionate talk by Mark Ryder, husband of visitor Bryanna. He explained that, following his wife’s ‘lifechanging’ cancer diagnosis, Pickering had become a ‘haven’ for them both.

The evening included a raffle – thanks to everyone, including many local businesses, who gave prizes and a silent auction, which included lots kindly donated by one of our visitors, and Childrensalon. The flowers on the table – created by Fox In The Field Flowers – were also raffled afterwards.

A birthday has to include a cake and this was kindly crafted by Rusbridge Family Bakery in Southborough.

Find out more about The Pickering Cancer Drop-In Centre: www.pickeringcancercancer.org

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

The spirit of Christmas

T

he Royal Tunbridge Wells Christmas Kick Off took place all day on Saturday 15 November and was the biggest Christmas event the town has seen.

Footfall data from the day showed over 60,000 people in the town centre enjoying the Christmas vibe.

The Festive Fair, which saw Mount Pleasant and Civic Way pedestrianised to make room for a community performance stage, market stalls and fairground attractions, launched the day perfectly.

Performances from Cascade Dance, Local & Live, Trinity Youth Theatre, Rock Choir, Talentz and The Mead School kept visitors entertained throughout the day. Visitors also enjoyed stalls selling Christmas treats, games and activities from local charities and a great selection of food and beverages.

Christmas was officially launched with thousands joining the free Singalong Santa Parade with snow machines galore, which started in Civic Way and took in the Christmas lights and decorations on Monson Road, Calverley Precinct, Grosvenor Road, Victoria Road and ended in Camden Road.

Thanks to the incredible team at TW Round Table, Santa, along with some of the cast from Nativity the Musical at Trinity Theatre, and Sleeping Beauty at the Assembly Hall Theatre, travelled in his grand sleigh.

The parade this year was also the launch platform to introduce the new star in town, ‘Rudolph’s Runner’, a land train that will spend Christmas here in Tunbridge Wells. At the end of the parade, hundreds enjoyed a firework celebration on Camden Road, which was closed off in preparation for the After Party.

Cafes, bars and restaurants on Camden Road threw open their doors offering drinks, hot and cold food and a warm welcome, and people celebrated with many of our ‘independents’ in the town centre. West Kent Radio and Alex Beharrell delivered the music, local comedian Aimee Cooper’s glamorous alter ego, Kitty Cassis gave away amazing prizes in the free Christmas Prize Draw.

To book Rudolph’s Runner, a 50-minute adventure experience taking in some special parts of the town and parks, visit www.joytothewells.co.uk

Images by johnknightphotography.co.uk

Festive magic fills the streets as thousands flock to the ‘Christmas Kick Off’ in Royal Tunbridge Wells

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

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INTERVIEW

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

“We are not your average telecoms provider” From Sanofi to Saracens, superyachts to start-ups, Active Digital has earned a reputation for keeping businesses connected wherever they are in the world for 30 years. Here its founder Richard Groves along with his sister and the company’s director and co-owner Jo Wimble-Groves tell Eileen Leahy how they have evolved into a digital-led company helping companies of all sizes to transform their organisation through technology and why people will always come first…

W

hat do Saracens Rugby Club, Sanofi Pharmaceutical, Baxall Construction, Corker Outdoor Living and Crew Clothing all have in common? They are all clients of the award-winning local communications business Active Digital.

The company, founded by entrepreneur Richard Groves in the mid-nineties, prides itself on helping businesses achieve their best communications possible – whether it’s with their mobile account, gaining faster connectivity at the office, or starting to consider how AI could be integrated into their organisation. Its consultancy-led approach has been key, leveraging the strength of a friendly family business and an independent provider. As a result, Active Digital has become one of the UK’s most well-respected connectivity and communication solutions-based business.

With thousands of clients and a revered reputation in the digital communications and tech industries, Active Digital has certainly come a long way since Richard began his multi-award-winning business.

“I was 19 years old when I founded Active Digital. I had £300 pounds to my name and thought ‘how am I going to make money?’. At the time mobiles were coming onto the scene and so I thought I would give selling them to businesses a go,” he tells me as we sit down to chat along with his sister Jo Wimble-Groves, who is the company’s business director and co-owner. Together the pair are one in around six million family-run companies who positively contribute to the overall economic landscape in the UK. When he started out, Richard was also playing golf for England Boys but all of that came to an abrupt end after a serious car crash.

“I remember being in the back of the ambulance with Jo and asking her to ensure that a big client I’d made a deal with signed their phone contract! I kept saying ‘don’t forget to call Karen’!”

“

Active Digital is all about service. That is what sets us apart. Our business has mainly been built on word of mouth recommendations

“That was one of the first big contracts we won which was with international pharmaceutical giant Sanofi and they’re still with us.”

We’re conducting our interview at Active Digital’s impressive HQ, located in Five Oak Green. The cavernous converted barn is where Richard, Jo and the Active Digital team host talks, social events such as ‘Connect over Coffee’ and client days.

It’s a very welcoming space, decorated with framed, personally signed shirts from many of Active Digital’s VIP clients including the likes of England Rugby’s

Owen Farrell, Arsenal football club and the Ryder Cup team. There’s also numerous glittering award ceremony photos and pictures of team days at Goodwood Revival and Bedford Autodrome.

This is a company that certainly looks like a lot of fun to work at but the barn, acquired just over a year ago, isn’t the business’s official office.

“We encourage hybrid working for our staff so this space really is just for special occasions,” states Richard as he shows me the incredible customised Active Digital Scalextric that he had built, complete with

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

branded racing cars – a personal passion for Richard but more on that later…

“We offer four wellbeing days a year for our staff and will always support parents attending school events. If staff feel valued, that loyalty is reflected in how they treat our customers,” smiles Jo, who joined Richard’s business on leaving school. In 1996 it officially became Active Digital and next year will celebrate its 30th anniversary.

There are currently 28 employees in the Active Digital team who also have another local office to work from and a satellite space in London for client meetings or events.

Both Richard and Jo are the first to admit that where they are right now is just a little bit different from Active Digital’s first office space.

“

We like to say we have global perspective and local insight.

After 30 years we’re still learning, still growing “We were in a tiny 6ft x 10ft office our dad got us,” says Richard. “We chose the name ‘Active Digital’ because it sat at the top of the Yellow Pages listings. We would – and often still do – cold call businesses whose lorries or vans we spot on the road. If business isn’t landing in your lap, you go out and find it.”

This hands-on approach may be old school but it still works.

“We are not your average telecoms provider – we are all about service. That is what sets us apart. Our business has mainly been built on word of mouth recommendations and consistently providing excellent customer service,” adds Richard. “We’ve delivered phones on Christmas Day or taken them personally

INTERVIEW

23

Images by johnknightphotography.co.uk

to airports for our VIP clients.”

Originally a mobile and telephone solutions service the multi-award winning Active Digital has expanded exponentially into offering pioneering digital services. It now creates bespoke, high-performance connectivity for some of the world’s most demanding businesses – and local ones too including Corker, Baxall Construction, Thackray Williams and Naos Flooring.

“Our purpose is to create sustainable telecoms solutions that keep your brand connected, regardless of business size,” says Richard. “We do not compete on price alone – we stand out by providing exceptional value and industry leading service.”

And although the company has seen seismic changes over the past three decades in tech and communications, it has never lost sight of how important the human touch is in an ever-increasing digital world.

“Where AI is becoming the norm, people have told us they still want to talk to our team in person,” says Richard. “Some tell

ACTIVE DIGITAL’S KEY OFFERINGS

There are myriad solutions and services that Active Digital can provide clients of any size but some of the key ones include: • eSims: Great if you are using more than one network either here or abroad • ethernet connections: Now deemed as the technology of choice • Starlink service: This delivers high-speed connection to the most remote locations around the world • BT Cloud Voice: A hosted VOIP (Voice over Internet Protocol) system that is flexible and boasts all the features of a traditional phone system with the flexibility of the cloud • Operator Connect for Microsoft Teams: Ideal for those looking for a quick solution to cloud calling • Gamma Horizon and Gamma PhoneLine+: The power of a cloud phone system built for seamless business communications

us it makes their day to talk to our staff.”

Since launching, Active Digital has worked with industry powerhouses across the insurance, energy and food & beverage sectors, as well as locally working with Harwoods Group, Tunbridge Wells Dental and Dale Hill Golf Club too. It has also been an O2 partner for many years, winning countless customer services and digital awards for them but numerous other industry giants too. Active Digital also boasts many prestigious partnerships, which extends to all UK mobile networks as well as Gamma and IBM. “We’re incredibly proud of those achievements,” says Jo. Richard adds they’ve seen a huge rise in the demand for cloud-based comms systems, sustainable IT and businesses asking for state-of-the-art Starlink kits which allow you to access the internet wherever you are in the world.

“We get a lot of CEOs asking for them to be installed on their yachts,” he says.

Yet despite the incredible revolution that’s taken place in the business, he and Jo say their success always goes back to loving what they do.

“We’ve always loved selling phones, whether it’s one phone to one person or thousands to a company. That buzz never goes away,” says Richard. “And we’ve never forgotten how tough it was when we started.” For your info the first phone Richard sold was the NEC P3!

“Hard work has always run in our family. Our uncle and grandad both had businesses and our dad instilled a hard work ethic in us from an early age.”

Jo tells me they knew from the start they couldn’t compete with the consumer market so the duo avoided going up against big chains like Phones4U and Carphone Warehouse.

“Instead, we focused on business

24

INTERVIEW

customers who needed support. That’s when things took off, especially with the introduction of the BlackBerry.”

“When that happened many of our clients had three phones, including the Blackberry which meant three revenue streams,” says Richard.

Partnering with O2 was another seismic moment. “We were originally with BT Cellnet, which then became O2 and that meant we had access to the exclusive launch of the iPhone in 2007. That year we just rocketed.”

Another milestone was moving into the sports arena, which is still a huge part of the business. Active Digital have partnered with British Taekwondo and Olympian Steve Backley OBE, who is their company ambassador alongside former England rugby player, Richard Wigglesworth, who is now an England Rugby Senior Assistant Coach. The pair are the company’s key ambassadors whilst other supporters include Jade Jones OBE, netball player Eboni Usoro-Brown and former model-turned-racing driver Jodie Kidd MBE.

Its clients receive exclusive access to Active Digital’s hospitality events at the races, rugby and music gigs as well as charity golf days – most of which are hosted by their VIP clients and sporting ambassadors.

“I’ll never forget a meeting I had many years ago with David Brailsford who was Team Principal at Team Sky when he said: ‘Richard, people here say you’re the best company we deal with’.”

Jo adds that at one point Active Digital were supporting five Olympic Teams worldwide, handling all of their tech while they travelled. And if you smash your phone you’ll have one delivered immediately - wherever you are - thanks to the Active Digital VIP Care programme.

“We like to say we have global perspective and local insight,” reveals Jo. “After 30 years, we’re still learning, still growing.” Active Digital hosts an annual tech talk with Apple at its London headquarters and has also developed a number of useful apps for clients as well

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

“Networks constantly make errors so we process thousands of credits to clients a month. No big organisation could afford that level of granular analysis in-house but we do,” reveals Richard.

“We truly are a solutions company.

We work across all networks, tailoring each client’s setup to where they work and what they need. If a client has a problem – connectivity, security, digital data workflows or mobile – we find the solution.

“

When everything seems to move at the speed of light, the pressure can be tough that’s why we’re here to help as a revamped YouTube presence in order to maximise its reach.

But community is also a big tranche of what Active Digital is all about – whether that’s sponsoring local events such as Hever Castle’s Supercar Show or fundraising for the Heart of Kent Hospice.

The company has also really helped some of its ambassadors who include Olympic track and field Steve Backley and former Taekwondo gold medallist Jade Jones (who is now boxing professionally) by supporting them in their next career.

That type of commitment goes well beyond delivering the latest iPhone, installing pioneering tech or hosting an in-office demo.

To survive in such a fast-paced industry takes tenacity, forward thinking and instinct but Richard says success also boils down to looking after people – especially their staff.

“They really love what they do and clients often remark how happy and friendly our team are.”

The whole Active Digital tech team is accredited with Apple and Android devices and offers myriad services both remotely and in person. But their commitment extends beyond the 9–5 and includes fundraising events such as the Tonbridge Half Marathon.

“We promote a culture that inspires creative energy, collaboration and a growth mindset,” says Jo. A major current development area for the business is Active Digital’s billing department.

“So many in-house IT teams are overwhelmed by the constant changes in technology but we are able to take the mobile, cloud and connectivity issues off them entirely.”

Digital forms are another growing area of expansion for Active Digital.

“This is a game changer as it means enterprises can go totally paperless and increase eco-consciousness and efficiency tenfold,” says Richard.

AI is also becoming another hugely important aspect of the business which is why Active Digital has partnered with Ant Morse of Adventa Consulting to create Active Digital AI. The collaboration aims to empower companies to explore, understand and deploy the most effective digital solutions to stay connected, relevant and competitive in the ever-evolving tech landscape that lies ahead.

“Ant is the former Head of Digital Innovation at Virgin Media O2 so it’s great to have him on board,” says Jo. The collaboration helps clients keep up with tech advances and gain competitive advantage.

Workshops can happen in a company’s offices or at Active Digital’s special AI events. A free 20-minute discovery call is also offered.

Another key pillar is sustainability. Active Digital runs recycling programmes for phones, laptops and servers – all securely wiped with GDPR certification. It has also rolled out e-waste initiatives, a buy-back service and a pre-loved device tab on its website.

“We encourage clients to donate the value of recycled tech to charity and

INTERVIEW

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

7 Great Reasons to Choose Active Digital

• Transparent competitive pricing

• A dedicated Account Management team • Free, no obligation consultations available

super cars and vintage rally numbers for launches but to also inspire young people.

“It’s about showing them what they can achieve if they put their minds to it.”

Most recently Richard used a few of his supercars to launch Active Digital’s collaboration with Ant Morse at Bedford Autodrome.

“

• Award winning customer service • An experienced onboarding team to give you a great start from day one

• Existing clients receive VIP access to many hospitality events

If you can enjoy your passions while moving the business forward, that’s a win

we also do our bit. We have donated hundreds of Wi-Fi devices to charities such as London Youth, Young Lives Foundation, the Baytree Centre and Mid Kent College,” explains Jo. The company is now trialling a phone recycling scheme with Speldhurst Primary School.

“We’re asking parents to drop off their old phones in a safe box and the money we get for them will go straight back into the PTA’s coffers. We are looking to roll it out elsewhere so do get in touch if you’d like to be part of this scheme.”

Before I leave Richard tells me more about his passion for fast cars and sport.

He often uses his awesome collection of

But as well as a passion for fast cars Richard tells me he is equally interested in wellbeing so when Jade Jones told him about JJ Double Gold – a range of natural pain-relief products – he tried them and found them to be incredibly effective.

“I’d sustained long term injuries following my car accident years ago and had taken regular pain relief. But after driving back from a meeting with her in Wales I reached home and thought ‘wow my back isn’t killing me’. Her products had worked and so I decided I could help Jade promote them.”

Jo tells me her brother ‘sees an opportunity in everything’ but clearly so

• Same day and next day hardware delivery

does she. She has spoken publicly for years about being a woman in STEM and ICT, visited 10 Downing Street, sat on many influential women in business boards and also found the time to pen the best-selling Rise of the Girl female empowerment guide which is available to buy on Amazon.

“We’re committed to inspiring the next generation of female leaders in tech by providing mentorship, resources and opportunities to learn and grow,” explains Jo. “We want to give back – not pull up the ladder.”

Richard adds: “When everything seems to move at the speed of light, the pressure to keep up can be tough and that’s why we are here to help. And if you can enjoy your passions while moving the business forward, that’s a win.”

GET IN TOUCH: Call: 01892 835 522 Email: businessteam@activedigital.co.uk Website: www.activedigital.co.uk More information on JJ Double Gold wellness products: www.jjdoublegold.com Order Rise of the Girl here: www.amazon.co.uk

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26

FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

And the winners are…

We are delighted to bring you the list of winners of the inaugural Tunbridge Wells Business Magazine Awards. Our judges had a tough task selecting just one worthy winner for each category as the standard of entries was exceptionally high but after much deliberation here are their choices. We think you’ll agree the list reflects each one’s passion for what they do and why. Congratulations to you all!

P2 Collective Lifetime Achievement Award

Michele harriman-smith and George smith of childrensalon

HARRIET SMITH CHILDRENSALON is an award-winning, BRAND MIXOLOGY forward-thinking British childrenswear

destination with family at its heart.

Sybil Harriman opened her boutique The Children’s Salon on Mount Sion, in 1952 and seven decades, the retailer now sells an edit of more than 240 of the world's finest designers to customers in over 170 countries.

In 1978 Sybil’s daughter Michele Harriman-Smith joined the business (later becoming CEO and, then chairman) alongside her husband George HarrimanSmith. In 1985 the boutique moved to its current High Street location. In 1999 the husband and wife team relaunched The Children’s Salon as Childrensalon and unveiled the business's first website to immediate success.

Childrensalon ranked 34 in The Sunday Times 100 Best Companies To Work For in 2019 and in 2021 The Childrensalon Foundation launched, with a mission to support and partner with charities that will make the world a safer, cleaner and brighter place for today's children and future generations. www.childrensalon.com

Harriet Smith

Sustainability and Community Award

WELHAM JONES TEK SEATING WELHAM JONES FUNERALS & MEMORIALS was established in 1992 when Mac Jones, a well-renowned funeral director in Sevenoaks, went into business with his son inlaw Simon Welham. Together they created an independent family-owned funeral directors which has several sites, including one on Crescent Road, Tunbridge Wells.

ACTIVE DIGITAL A NOBLE GIFT

Knowle grange health spa NOURISH

TUNBRIDGE WELLS

BUSINESS MAGAZINE

AWARDS

Simon’s daughter Rebecca Welham joined the family business in 2010, training from the ground up. In 2021, she was appointed Director.

Their sustainability credits include using products and timbers grown in renewable forests.

For Welham Jones’ willow baskets they use a variety grown on the Somerset wetlands. Welham Jones use Chinese bamboo cultivated in small, dispersed plots within plantations licensed by the Chinese Government in areas not populated by pandas.

“Offering all the resources of a large company, whilst maintaining our personal, community ethos, our size makes us big enough to rely on, yet small enough to care.” www.welhamjones.co.uk

Harriet Smith

WELHAM JONES

Best Large Business

TEK SEATING ACTIVE DIGITAL P2 Collective TEK SEATING a familyGIFT run business AisNOBLE

which has been established since 1972.

Originally based in Kingston, Surrey, the company relocated to Tunbridge Wells, Kent, where it has grown from strength to strength and now has a manufacturing facility in Rearsby, Leicestershire, which is also a centre for all the company’s trimming work.

The management team are made up of Paul Fleming, CEO of TEK Group, Charlie Harding, TEK’s Group Business Development Manager and Matt Hutchinson, Sales Director. There are 55 staff members employed within the group.

TEK, which is the UK's largest

Michelle harriman-smith and GeorgeKnowle smith ofgrange childrensalon

health spa HARRIET SMITH NOURISH BRAND MIXOLOGY

TROWBRIDGE GALLERY

independent vehicle seat distributor for the OEM and aftermarket, is part of the TEK Group, which also includes TEK Military Seating and SitSmart, the ergonomic office chair specialist.

TEK Seating supplies a comprehensive collection of seats for the commercial, bus and coach, construction, agricultural, material handling, military, rail, minibus and marine markets, as well as providing a range of services from retrimming and repairs to a bespoke service for specialist seating applications. www.tekseating.co.uk

Harriet Smith

WELHAM JONES TEK SEATING

SME of the Year & Best Overall Business of 2026

ACTIVE DIGITAL A NOBLE GIFT Knowle grange health spa P2 Collective ACTIVE DIGITAL was founded in 1996 by entrepreneur Richard Groves and his NOURISH sister Jo Wimble-Groves after many UK

businesses expressed difficulty in finding a ‘best in class’ telecoms provider.

“Our mission was to change this,” they say.

A family run business for over three decades, Active Digital is a multi-awardwinning telecoms provider customers can trust.

They add: “Our purpose is to create sustainable telecoms solutions that keep your brand connected, regardless of your business size. We do not just compete on price, we stand out from our competitors by providing exceptional value and industry leading service.

“We listen to understand your challenges, and go proactively into detail so that we can trust in your package as well as the customer experience.

We want things to go right. Building innovative solutions for you to manage your business through our three core values which are our brilliant team, service-led solutions and being an ethical business.” www.activedigital.co.uk

Michelle harriman-smith and TROWBRIDGE GALLERY George smith of childrensalon

HARRIET SMITH BRAND MIXOLOGY

Mi Ge

A NOBLE GIFT HARRIETgrange SMITH TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025 Knowle BRAND MIXOLOGY ACTIVE DIGITAL health spaYear Start-up of the Year Charity of the TEK SEATING

A NOBLE GIFT

Harriet Smith NOURISH

Knowle grange health spa

WELHAM JONES TROWBRIDGE GALLERY

Female founded, A NOBLE GIFT was borne out of a story of a cancer diagnosis, strong determination and a sponsored trek up Mount Kilimanjaro in order to raise funds for a local charity.

The initial target was £10,000 but when the group of women realised the charity needed £100,000 for a specific piece of equipment that would potentially save lives, they knew they had to do all they could to raise the full £100,000. In fact, they far surpassed that total and raised over £150,000.

The determined group of seven women are now revolutionising charitable giving with a year-round fundraising platform.

Brands donate exclusive gifts allowing consumers, the opportunity through purchasing them, to experience and build fantastic memories. But crucially, the purchaser has the additional knowledge that 100% of the gift purchase price they paid for the gift goes to charity, benefitting so many more through their purchase.

Dame Tracey Crouch DBE has been appointed to the board as an Independent Non-Executive Director. www.anoblegift.com

NOURISH

TROWBRIDGE GALLERY

Harriet Smith

WELHAM JONES TEK SEATING

ACTIVE DIGITAL

Hospitality, Leisure and Tourism Award

A NOBLE GIFT

Knowle grange health spa KNOWLE GRANGE is a boutique Health Spa, set in beautiful Victorian country gardens on the Kent and Sussex border, offering a friendly and welcoming approach to wellness, fitness, spa and beauty treatments.

Owned and run by Carol Barazzone, a former financier turned wellness entrepreneur, the spa has been impressively upgraded over the past few years and now boasts a state-of-the-art gym, improved treatment facilities and a fantastic café serving locally sourced food and drink. The spa also hosts many themed evening for its members and drop-in guests and its beauty and wellness brands are Caudalie and Environ skincare.

Carol says: “We deliver a personal spa experience that few of the big chains can match. If you are looking to join a club where you can relax in an atmosphere that is both friendly and private, then Knowle Grange may be just what you need.” www.knowlegrange.co.uk

NOURISH

TROWBRIDGE GALLERY

NOURISH is a local foodbank in Tunbridge Wells who describe themselves as the caring face of the community.

“The people we help are just like you and me – they come from all walks of life and from different parts of our area.

What they have in common is that life has dealt them a blow and they need support to get back on their feet,” says a Nourish spokesperson.

Nourish was founded in 2012 with seed funding from Town & Country Housing Group and matched funding from Tunbridge Wells Borough Council. The food parcels charity set up in November and delivered its first food parcels in December to clients referred by agencies such as social services, GPs, schools and charities.

Dawn Stanford joined Nourish as Operations Manager in 2013 and is now its Operations Director, overseeing numerous fundraising events each year.

Dawn was made a BEM in 2021 for her services to the community. www.nourishcommunityfoodbank.org.uk

TEK SEATING

ACTIVE DIGITAL

A NOBLESmith GIFT Harriet Knowle grange WELHAM healthJONES spa NOURISH TEK SEATING

TROWBRIDGE GALLERY ACTIVE DIGITAL P2 Collective A NOBLE GIFT

Michelle harriman-smith and GeorgeKnowle smith ofgrange childrensalon

health spa HarrietSMITH Smith HARRIET NOURISH BRAND MIXOLOGY Employer of the Year WELHAM JONES TROWBRIDGE GALLERY TEK SEATING

Founded in 1981 by Martin Trowbridge, this business’s journey began in a family garage, where Martin crafted historical prints in beautifully handmade frames for the local market. He expanded his vision, opening a flagship gallery on London's Kings Road in 1992, and TROWBRIDGE GALLERY was born. The company’s HQ is now based in Crowborough.

With a love of history, heritage and design, Martin soon saw the international appeal of beautifully framed artwork, particularly in the USA, which inspired him to introduce antique prints to a new audience. That passion for storytelling through art still drives Trowbridge today.

More than 40 years later, Trowbridge is still at the forefront of the industry. Its London Gallery - alongside its permanent 12,000 sq ft showroom at High Point Market in North Carolina - ensures Trowbridge artwork is accessible to trade clients across residential, hospitality and commercial design sectors, with artwork that complements and completes their projects - on time, on trend, and with unmatched craftsmanship. www.trowbridgegallery.com

ACTIVE DIGITAL

FEATURE

27

Team of the Year

P2 Collective Michelle harriman-smith and George smith of childrensalon

Co-owned by Tom and Sam, friends, and the self-styled ‘grafters and united as craftsmen of men's hair’ the pair say they took a leap of faith to launch their barbers’ business.

Both are accomplished hairdressers who launched P2 COLLECTIVE in 2023, with the vision of creating their own interpretation of an ‘exclusive modernday’ men’s salon.

“Our mission is simple and that’s to craft a luxurious, high-end haven where both our clients and team become part of one collective.”

The duo opened a small shop on Camden Road but earlier this year moved to a bigger premises thanks to a growing client base.

“At P2, we are all about making sure you leave the salon full of confidence with the desired haircut, which is why our team have put together a tailored programme that incorporates all hair types and lengths, so you can trust us to give you that personalised, ‘perfect’ look.

“With our appointment based system though Squire, our clients are guaranteed a stress-free and individualised service.” www.thep2collective.co.uk

HARRIET SMITH BRAND MIXOLOGY P2 Collective

Michelle harriman-smith and George smith of childrensalon

HARRIET SMITH BRAND MIXOLOGY

P2 Collective

Michele harriman-smith and George smith of childrensalon Entrepreneur of the Year

HARRIET SMITH BRAEBURN CARE

A NOBLE GIFT

Knowle grange health spa NOURISH

TROWBRIDGE GALLERY

Harriet Smith is an entrepreneur extraordinaire. Not only is she CEO of Braeburn Care she also runs the very successful Sammons Recruitment Group.

Harriet’s professional journey was galvanised when she completed the prestigious Goldman Sachs 10,000 small businesses programme, which led her to spreading her professional wings to myriad sectors.

After joining the revered Goldman Sachs Alumni Harriet learnt the importance of having a strong support system to start and run her business portfolio.

But it’s her role as CEO of Braeburn Care that she has been recognised for. She says: “I oversee the strategic growth and operational delivery of our high-quality home care services across Kent and East Sussex. www.braeburncare.co.uk

28

BUDGET 2025

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

What the autumn budget really means for your money Following the Chancellor’s delivery of the Autumn Budget for 2025, the legal team at Cripps assess the impact Rachel Reeves’ fiscal plans will have on businesses and private individuals...

D

espite weeks of speculation, Rachel Reeves stopped short of tightening Inheritance Tax (IHT) gifting rules or ramping up Capital Gains Tax (CGT) rates. This will be received as welcome news by many, but the Budget still delivered its fair share of ‘wealth-focused’ tax measures for individuals. Here’s what you need to know…

Business and agricultural relief – transferable allowance In the October 2024 Budget, the Chancellor announced that a £1 million cap on 100% business relief and agricultural relief would be introduced from 6 April 2026. In the draft legislation this allowance was only available for individuals and could not be transferred between spouses or civil partners, unlike the nil rate band for inheritance tax.

The £1 million allowance will now be transferable between spouses and civil partners. This means that, without having to transfer assets between them during lifetime, couples are able to pass up to £3.3 million of qualifying assets free of inheritance tax: • The first £1 million for each partner is fully exempt; and • A further £650,000 for each partner is reduced by 50%, leaving £325,000, which falls within each partner’s nil rate band and is also tax-free.

Whilst this is good news for smaller farms and family-run businesses, the change to these reliefs will still likely affect many business and farm owners, whose heirs will still need to find liquidity to settle an IHT liability whilst ensuring the smooth succession of the business.

If you have not yet considered succession planning in respect of your business, now is the time to do so.

The High Value Council Tax Surcharge (HVCTS) – A ‘Mansion Tax’ A mansion tax has been rumoured for some time, and the Chancellor confirmed that this will become a reality from April 2028. Residential properties worth more than £2m in 2026 will be subject to the additional charge. There will be a targeted valuation exercise carried out by the Valuation Agency, with revaluations conducted every five years.

The HVCTS will be collected as an addition to existing council tax charges,

and will be levied on property owners rather than occupiers. The thresholds and rates will be as follows: Threshold (£)

Annual rate (£)

£2m-£2.5m

£2,500

£2.5m-£3.5m

£3,500

£3.5m-£5m

£5,000

£5m+

£7,500

2% income tax increase for property, savings and dividend income Although the Government is not increasing the rate of income tax on employment earnings, the tax rates are increasing for property, savings and dividend income by two percentage points (except for the additional rate for dividends) over the next few years. The rates will rise as follows: Dividend Income Current rate

Rate from April 2026

Ordinary rate

8.75%

10.75%

Upper rate

33.75%

35.75%

Additional rate

39.35%

39.35%

All taxpayers will still benefit from a £500, 0% dividend allowance.

Savings Income Current rate

Rate from April 2027

Basic rate

20%

22%

Higher rate

40%

42%

Additional rate

45%

47%

The existing 0% allowances for basic and higher rate taxpayers will still apply.

Property Income Current rate

Rate from April 2027

Basic rate

20%

22%

Higher rate

40%

42%

Additional rate

45%

47%

The Budget sees the creation of a separate tax rate for property income from April 2027 meaning this income will

The Cripps Private Wealth Team

Paul Fairbairn Partner

Mariella Southgate Senior Associate

Greg Fletcher Senior Associate

Charlotte Dixon Associate

now need to be accounted for separately, while the changes to the rates for dividend income will take effect from April 2026 and for savings income from April 2027.

Cap on pension salary sacrifices From 2029, pension salary sacrifice will be capped so that only the first £2,000 of annual contributions can be made free of National Insurance Contributions (NICs).

Any salary sacrificed above this amount will attract both employer and employee NICs in the normal way.

Most basic-rate taxpayers currently sacrifice less than £2,000, so they will see no change.

Cap on cash ISA allowances From 6 April 2027, the cash ISA allowance will be capped at £12,000 within the existing £20,000 overall ISA limit.

Savers aged 65 and above can still place up to £20,000 into a cash ISA each year.

Financial firms will also introduce more accessible tools to help investors choose suitable UK investments.

If you’d like to talk to us about business and agricultural relief and how this may affect your estate planning, please do get in touch. contact@cripps.co.uk www.cripps.co.uk

PROMOTIONAL FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

29

Is Your Home Ready For Winter?

Shaun Joubert, Agent and Managing Partner at NFU Mutual Tunbridge Wells shares some simple steps to prevent damage to your home.

A

s winter settles over Tunbridge Wells and the surrounding Kent countryside, colder temperatures bring their own Promotional Feature set of challenges for homeowners. At NFU Mutual Tunbridge Wells, we specialise in home insurance for residential properties across the region — and every year we see the same seasonal risks leading to avoidable claims.

The good news? A little preparation now can help protect your home, prevent costly damage, and keep your property In today’s digital world, cybercrime is a growing safe and warm throughout the winter concern for businesses of all sizes. If you handle months. customer or employee data, use networks or systems for trading, or manage online payments ESSENTIAL WINTER HOME it’s important to be aware of the or bookings, MAINTENANCEpotential TIPS: risks.

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If a cyber-attack occurs, it could cause disruption for you.

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THE protection IMPACT OF CYBER ATTACKS quote damage, and keep your propertyIn today’s digital — get in touch with us. We’d be happy 3. CHECK OUTDOOR PIPEWORK world, cybercrime is a growing Furthermore, with the laws in place around data concern forto of allyou sizes. If you security, youyour could findhome that the attackthis has a help tohandle safeguard safe and warm throughout the customer orbusinesses employee data, use networks or financial, legal, and reputational impact on your Exposed external pipes are particularly systems forwinter trading, or manage online payments business. and beyond. or bookings, it’s important to be aware of the vulnerable during sudden temperature drops. Lagging or insulating outdoor pipes — especially those feeding outside taps or outbuildings — significantly reduces the risk of freezing and bursting.

4. INSPECT ROOF TILES AND BRICKWORK Strong winds and freezing conditions can worsen loose tiles, cracks, or damaged pointing. A quick check now can help stop leaks before they start.

5. KEEP YOUR DRAINS FLOWING Blockages in exterior drains or soakaways can cause water to back up and freeze, potentially leading to flooding. Flushing external drains and checking for slow run-off can prevent problems later.

winter months”

potential risks.

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safe, stayWells, warm and let help to see Stay us at 55 High Street, Tunbridge TN1 1XU to— discuss protecting yourus business from the Even with the most diligent maintenance, inimpact of cyber-attacks. keep your home protected. unexpected events can still happen — and that’s where having the right home insurance gives you peace of mind.

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6. TRIM OVERHANGING TREES Winter storms can bring down heavy branches, damaging roofs, fences, or vehicles. Pruning back overgrowth is an S Joubert & P G Bowring is an appointed representative of The National Farmers Union Mutual Insurance P G Bowring & S Joubert isSociety an appointed representative of The National Farmers Union Mutual Insurance Society Limited (No. 111982).

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30

FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Forecasting the future

As 2026 approaches, industry experts speculate on what lies ahead for both businesses and consumers. From growth prospects and market trends to potential challenges. Read on to explore some of the key predictions they believe are shaping the year to come...

“We are confident that there is substantial support for growth in 2026” Nick Davis is an Investment Director at Oakglen Wealth UK. Here he shares his thoughts on how the global economy will fare over the next twelve months looking to balance the books whilst “May you live in interesting times” also make spending promises. is an ancient Chinese curse, and Mr Trump has cast doubt on the the past year has certainly been implicit support of the US via NATO and an interesting one for financial this has led to a strategic review on markets with the dollar weakness defence leading to a broad eroding the strong investment EU expansion of deficits gains UK investors have to spend on defence and benefited from over the last related infrastructure. ten years.

This spending alone Time to look elsewhere for NICK DAVIS is anticipated to add a investment returns, if you significant boost to German GDP. Whilst haven’t already? At Oakglen Wealth we ever hopeful of a lasting peace between did, and our clients benefited.

Russia and Ukraine the spending on Trump Tariffs dominated early 2025, but defence has only just begun. the world appears to be living with this Apart from defence, we believe new environment. spending will be focused on upgrades However, the key area to look at for next to power grids; to cope with natural year - and the foreseeable future - is the demand and the voracious power needs level of the deficit for the world's major of AI. The AI story and the stunning levels economies. It not just the UK's chancellor

of investment we believe will continue but the winners may not be the current front runners.

We believe the central banks have room to make further rate cuts in 2026 but if inflation edges higher, we believe that it is more likely that the Central Banks will pause rather than raise rates. The action governments take on controlling or reducing their deficits will impact bond yields at the longer end of the market. It's these rates that are of interest to those looking to borrow for mortgages.

Although global conditions remain uncertain, we are confident that there is substantial support for growth in 2026.

ABOUT NICK DAVIS: Nick has more than 32 years of experience in investment management. He began his career managing money for individuals at Kleinwort Benson before moving to Credit Suisse Private Bank in 1999. In 2005, he began working with institutional clients, specialising in charities at CCLA and pension funds at PSolve, before returning to managing portfolios for individuals, pensions, trusts and charities at Williams de Broe. More recently, Nick spent 10 years at Quilter Cheviot as a Discretionary Fund Manager, managing investments for private clients in SIPPs, ISAs, and Offshore Bonds. In addition, Nick works closely with intermediaries both onshore and offshore. Nick is a Chartered Fellow of the Chartered Institute for Securities & Investment.

GET IN TOUCH: nick.davis@oakglengroup.com 020 4583 1150

FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

31

“Our focus is on helping businesses enter 2026 with confidence” The team at TN Recruits reflect on 2025, looking at what this year has taught them about hiring – and how they’re preparing for 2026 As we approach the end of 2025, many local employers are taking a moment to reflect on a year that has brought shifting expectations, continued talent shortages and a renewed focus on how people shape business performance. It’s been a year defined not only by economic pressures, but by rising demand for skilled staff across almost every sector — a challenge that has been felt strongly throughout Kent, Sussex and Surrey.

What became clear in 2025 is that the talent landscape has tightened

“

For many businesses, now is the moment to consolidate learnings and look ahead with intention once again. National research shows that recruitment and retention have remained the two biggest challenges for UK organisations, and employers across the South East have echoed the same concern: good people are getting harder to find, and even harder to keep.

At the same time, candidates’ expectations have risen significantly.

Speed, communication and clarity now play a defining role in whether someone accepts a job. Small touches matter respectful interactions, personal service and interviews that feel human rather

than transactional. These details influence how candidates view a business and ultimately whether they say “yes” to an offer. TN Recruits has seen first-hand how a thoughtful candidate journey directly improves acceptance rates and strengthens employer reputation.

We’ve also seen businesses taking a more strategic approach to cost control.

Many organisations entered the year mindful of tighter budgets, questioning how to balance growth with financial caution. One of the biggest lessons has been the cost of leaving roles unfilled for too long - from lost productivity to pressure on existing teams. Smarter hiring, not slower hiring, has become the priority.

Temporary staffing has also played a more significant role in 2025, with employers turning to flexible support to manage seasonal peaks, projects and staff absence. TN Recruits Temps saw a notable rise in demand, driven by the need for reliability, speed and fully

managed compliance. The ability to place vetted temps at pace - often within 24–48 hours — has helped local businesses stay productive when it mattered most.

So, what does all this mean as we move into 2026?

For many businesses, now is the moment to consolidate learnings and look ahead with intention. Planning earlier, streamlining interview processes and partnering with specialists — whether that’s sector experts within areas like legal, accounts and temporary staffing, or location specialists who understand the nuances of the Tunbridge Wells, Kent, Sussex and Surrey markets — will be key to staying competitive in a landscape where top candidates often have multiple options.

At TN Recruits, we are incredibly proud to support the business community across Tunbridge Wells and the wider South East. From permanent recruitment across our Generalist, Accounts and Legal divisions to agile temporary staffing, our team has worked tirelessly to help clients navigate a challenging but opportunityrich year.

As we close 2025, our focus is firmly on helping businesses enter 2026 with confidence, clarity and the right people by their side.

GET IN TOUCH: info@tnrecruits.com 01892 571 105

"Like many sectors, HR is evolving faster than at any point in its history" Sophie Forrest-Lavery is Founder and CEO of The Forrest Group. She has over 20 years of experience in the HR industry, across a range of companies and financial institutions providing HR support at Director level.

Like many sectors, HR is evolving faster than at any point in its history, and by the end of 2026 the UK HR landscape will look fundamentally different. The most significant shift will be the emergence of AI-driven ‘talent twins’, dynamic, continuously learning digital replicas of employees that model performance patterns, wellbeing trajectories, engagement levels and potential areas of risk. These simulations will allow HR teams and business leaders to run predictive scenarios in real time, enabling organisations to identify burnout risks, skill gaps and productivity opportunities long before they materialise in the real world.

Alongside this, regulatory pressure will intensify. Expanded ERB-driven worker voice mandates will require companies to embed more transparent, measurable and inclusive employee participation structures. HR departments will no longer

be able to rely on periodic surveys or informal feedback loops; instead, they will need to provide auditable, data-backed evidence that employee perspectives influence decision-making at every level.

“

HR will transform from a traditionally reactive, administrative function into a discipline defined by anticipatory governance and strategic foresight Complementing these shifts will be the rise of predictive compliance engines. These tools will proactively scan HR policies, workforce data and emerging legislation to forecast potential compliance breaches or litigation risks.

This will transform HR from a traditionally

reactive, administrative function into a discipline defined by anticipatory governance and strategic foresight.

Businesses that successfully combine predictive wellbeing technologies with authentic, empowered worker voice will gain a decisive competitive advantage. They will build healthier, more resilient teams, reduce turnover, and unlock new levels of productivity, positioning themselves as leaders in a rapidly reshaped HR era.

GET IN TOUCH: hello@theforrestgroup.co.uk London : 020 4 541 9436 Kent: 01892 726060

FEATURE

32

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Heroes of your local high street In his regular column for Tunbridge Wells Business Magazine, Alex Green, CEO of RTW Together BID suggests how we can all support local this Christmas and further boost our town’s economy and festive spirit...

W

ithin our three pillars of delivery for our members, we are proud to financially support initiatives and projects that enhance, promote and support our town centre.

Never is this more evident than with Creative Tunbridge Wells (CTW), who have enhanced the town with the development of The Pump Room as a community space, supported creative talent and future talent and promoted Tunbridge Wells as a destination for art, in all its forms. I am privileged to sit alongside other cultural leaders as a member on the Creative Tunbridge Wells Steering Group. The BID also lends CTW operational and finance support.

Slide, a new burger, beer and cocktail spot on Camden Road, or discover the newly renovated Mad Dog Brewery Taproom on the Lower Pantiles, Try out Twinn Coffee’s new site in TW Town Hall (to add to their existing Camden Road café!), or Vietnamese restaurant, Pho on Mount Pleasant Road?

SHOP LOCAL

“

For every £10 spent locally, approximately £3.85 is recirculated within the community Following our official ‘Christmas Kick Off’ which attracted record numbers of people into the town, the BID is hoping that people keep coming back to Royal Tunbridge Wells over this key festive season to #LoveLocal and take advantage of all it has to offer.

And did you know that for every £10 spent locally, approximately £3.85 is recirculated within the community?

Here are just a few ways you can help support local this Christmas:

We are incredibly fortunate to have a great mix of chains and local independents. From the bustle of our flagship shopping centre, Royal Victoria Place, to the independent vibe of Camden and Monson roads, the charm of The Pantiles and Chapel Place to the busy High Street and Mount Pleasant Road. Why not try some of our recently opened shops including the European delights offered by Zerdo Gourmet deli in Ely Court, the newly refurbished and extended Oliver Bonas in Royal Victoria Place (RVP), the Old Spot Butchery in Camden Road and of course the long awaited Primark opening its doors December 12.

EAT AND DRINK LOCAL Many tourist publications talk about Royal Tunbridge Wells as a ‘foodie heaven’ and we have seen a resurgence in the past 18 months of more tourists coming back to the town post-Covid.

However, it is our local residents and local tourists who are the backbone of this thriving sector and so our hospitality venues, including cafes, bars and restaurants, all need our support year round. Why not try some of the excellent new offerings from Sip &

LOCAL ENTERTAINMENT We are incredibly lucky to have a wealth of entertainment including two thriving theatres, The Forum - an award-winning grass-roots music venue - and The Amelia Scott. There is a fantastic range of events on this Christmas suitable for all, from the much-loved Polar Express at the Spa Valley Railway to Elf workshops at The Amelia, Skating on the Ice Rink in Calverley Grounds to Christmas and New Year live music at The Forum and, of course, our brilliant Christmas shows: • Sleeping Beauty at The Assembly Hall Theatre • Nativity the Musical at Trinity Theatre • The Christmas Elf and the Toymaker at Kidsbury

FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Your Christmas Calendar Countdown!

NEW BID ACTIVITIES FOR CHRISTMAS 2025 Rudolph’s Runner Join in the fun and jump aboard our new attraction, Rudolph’s Runner, for a 50-minute land train adventure through town and help Rudolph find his missing reindeer friends! An interactive experience for all the family, running on selected dates until December 24.

Elf Trail Enjoy taking part in the Twelve Elves of Christmas FREE trail, an ideal way for families to get out and about in the town. Running until Jan 4, the cheeky elves will be up to no good in a number of shops, offices, restaurants and cafés and we need you to find them all!

Check in at each location on the RTW #LoveLocal App to be in with a chance of winning a £200 Fenwick voucher!

Jolly Jaunt Tours Christmas isn’t just for the kids! If you are a fan of Celebrity Traitors and think it is so obvious when someone is lying then let’s test your skills on the grownups Beau Nash Jolly Jaunt tour. Running from December 10 to 22, join Beau Nash himself spinning yarns as you walk. The challenge is, can you spot

33

5 Dec - 4 Jan

12-27 Dec Based on the 2009 smash-hit holiday film, Nativity! The Musical, family friendly laughter and fun guaranteed! trinitytheatre.net/ events/nativity/

15 Nov - 3 Jan Free Elf Trail for families to enjoy - find the 12 cheeky elves up to no good in a number of shop, office, restaurant and café windows joytothewells.co.uk

Enjoy the magic of the Skate Ice Rink in Calverley Park https://bit.ly/skateRTW

enchantedcabin.co.uk

8 Nov - 30 Dec

18-20 & 22-23 Dec till 7pm

12 Nov - 17 Dec Donate presents for the Mayor's Annual Toy Appeal twmta.co.uk

5 Dec - 4 Jan Brand-new walk-in Snow Globes!

Swirling snow and festive cheer—perfect for a fun festive photo! festivetw.com

15 Nov - 24 Dec Visit Santa in his enchanted Cabin at Royal Victoria Place

Ride the magical Polar Express at The Spa Valley Railway spavalleythepolare xpressride.com/

11-14 Dec

RVP Christmas Late Night Shopping - shop till late royalvictoriaplace.com

12

Visit the beautifully decorated trees at King Charles the Martyr Church Tree Festival kcmtw.org

12-20 Dec The Round Table's infamous santa sleigh will visit areas of RTW to spread cheer & invite food donations to Nourish Foodbank rtwroundtable.co.uk

24 Dec King Charles the Martyr Scratch Nativity - all are welcome to this much-loved service, costumes optional kcmtw.org

15 Nov - 24 Dec

10-22 Dec A guided theatrical tour of RTW incl. food & drink stops perfect for a work do or with friends joytothewells.co.uk

13-31 Dec Enjoy a brand-new spin on a much-loved yarn in this action-packed spectacular, Sleeping Beautyphoto! assemblyhalltheatre.co.uk

6-7 and 13-15 Dec Check out what's on this December at The Amelia theamelia.co.uk/ whats-on

24 Dec 16 Nov Book tickets and jump aboard Rudolph’s Runner, for a 40-minute train adventure through town and help Rudolph find his reindeer friends! joytothewells.co.uk

Soak up the vibe at The Pantiles Special Christmas Markets with food, drink, jewellery, art, gifts, fashion & vintage pantilesevents.com

5-30 Dec A custom-created, heartwarming Christmas adventure for all the family. On a cosy Christmas Eve, a struggling toymaker meets a clumsy elf kidsburyplay.com

19 Dec A christmas tradition at the theatre, this musical celebration features Early Music, British Folk, Classical & Pagan-Christian songs trinitytheatre.net

6 Dec Take part in the Hilbert & Grosvenor Park 3km Santa in the City fun run!

6 Dec Baroque specialist Steven Devine returns for KCM’s annual Christmas concert Bach's famous Magnificat for full orchestra, soloists and five-voice choir kcmtw.org

santainthecity.co.uk/ event-info-tw

and snacks. Starting from the Beau Nash Pub and ending at The Pantiles.

To book any of the above activities*, visit www.joytothewells.co.uk

what’s true and what’s not? This makes for an ideal Christmas work do or a night out with competitive friends. Your ticket includes stops for warming drinks

Don’t forget to download the free RTWLoveLocal App to get the latest offers and news from all your local businesses this Christmas. *As we went to print a few of these events had just taken place

Law firms don’t solve problems, people do.

Sevenoaks, 01732 496 496

www.thackraywilliams.com

34

LEGAL NEWS

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Leading law firm announces key regional appointments for its real estate experts

T

hree members of Thackray Williams’ Commercial Real Estate team have been appointed to key regional bodies working to strengthen business and communities across Kent and London. Their appointments come as the Residential Property Team has been boosted with the addition of Solicitor Simran Sanghera-Phillips.

Associate Solicitor Susan Collins has been appointed to the board of the South East London Chamber of Commerce. For more the 135 years, the Chamber has been bringing together businesses and communities across Bromley, Croydon, Bexley, Lewisham and Greenwich.

“The goals of the Chamber – to connect people, support local enterprise and create opportunities to grow together – align with Thackray Williams’ values, so I’m excited to play a proactive part in helping local businesses build relationships, share ideas and have a real voice in shaping the future of our area,” says Susan.

Amit Bhangham, Commercial Property Partner in Thackray Williams’ City office, has recently had the honour of being appointed to the City of London Association Committee of the LCCI (London Chamber of Commerce and Industry).

“The purpose of the Committee is to champion the voice of businesses of all sizes in the Square Mile, representing their interests in the forums of policy debate and to help address local business

“The purpose of the Committee is to champion the voice of businesses of all sizes, representing their interests and helping address local business issues” issues,” explains Amit.

Senior Associate Nicki Rundle will help shape the future of Sevenoaks as a thriving business hub in her new role as a spokesperson for the Sevenoaks Business Improvement District (BID) Steering Committee. The Sevenoaks BID aims to enhance the town’s appeal, promote local businesses and create a vibrant, welcoming environment for businesses, residents and visitors.

With a focus on improving infrastructure, supporting sustainable growth, and promoting a strong sense of community, the BID is committed to driving positive change for businesses in the area. “I’m

excited to work alongside other local leaders to ensure Sevenoaks remains a dynamic and attractive place to live, work, and do business,” enthuses Nicki.

Thackray Williams has also strengthened its Residential Property Team with the arrival of solicitor Simran SangheraPhillips, who brings a strong foundation in all aspects of residential conveyancing.

Having built her experience at several firms within Kent, she has developed a reputation for clear communication, practical problem-solving, and providing a supportive, client-focused service throughout each transaction. She has also contributed to thought leadership within the field, including various articles on the residential conveyancing process and taking part in discussions on recent leasehold reform.

Alongside her legal work, Simran is an active member of the junior legal community, recently being nominated as Events Coordinator for the Kent Junior Lawyers Division. www.thackraywilliams.com

“Our annual charity quiz night is a highlight in the Berry & Lamberts’ calendar”

O

ur annual charity quiz night is a highlight in the Berry & Lamberts’ calendar Animals were the theme of Berry & Lamberts Solicitors annual charity quiz night, held at Trinity Theatre, in aid of their 2025 charity of the year, Last Chance Animal Rescue.

Partners and staff hosted teams made up of clients, contacts and local businesses, all eager to test their trivia skills and support a worthy cause. The evening was a resounding success, raising over £1,000 to help Last Chance Animal Rescue continue its mission of finding forever homes for animals in need.

Last Chance Animal Rescue has been rescuing and rehoming animals since 1986. They look after their rescue cats and

“The evening was a resounding success, raising over £1,000”

dogs as if they were their own and work tirelessly, until they can find them their new, forever home.

Marketing Manager, Melissa Hollis, who organised the event said: “Our annual charity quiz night is a highlight in the Berry & Lamberts’ calendar. We’re incredibly grateful to everyone who came out to support the cause, especially the local businesses who generously donated raffle prizes.

“The Play-Doh round ‘Best in Show’ was a standout - our teams got wonderfully creative, and the resulting dogs were both brilliant and hilarious! I’m so proud that Berry & Lamberts continue to champion community causes through events like this.” https://www.berryandlamberts.co.uk

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

LEGAL NEWS

35

Cripps celebrates continued recognition in legal rankings for 2026

C

ripps continues to be recognised in the 2026 editions of Chambers UK and Legal 500, affirming its position as one of the leading law firms across London and the South East.

This year’s rankings reflect the firm’s unwavering commitment to excellence, innovation, and client service across a broad spectrum of legal disciplines.

The Legal 500 guide has ranked Cripps in 31 practice areas, with 13 Tier 1 rankings in the South East and 11 rankings in London, including a new entry for ‘Retail and Consumer’. The firm’s continued strength across corporate, private client, and real estate is reflected in its consistent top-tier performance.

Client feedback highlights Cripps’ professionalism, pragmatism, and clientfirst approach: “The entire Cripps team consistently infuses a project with a blend of professionalism and pragmatism.”

“Cripps has a real strength in depth of expertise… They are innovative and flexible, work hard to understand our business and provide pragmatic and

realistic advice.”

In total, 20 lawyers have been recognised as Leading Partners, including new entries for Nitej Davda, Julie Hughes and Dino Sikkel. This is

complemented by 9 Next Generation Partners, with Richard Housley newly added to the list, and 6 Leading Associates, featuring new recognitions for Rebecca Crosdil, Elliot Fry and Sophie Walsh.

Cripps continues to be recognised for its breadth of expertise in the Chambers UK 2026 guide, with rankings across 16 practice areas in London and

the South. Notably, the firm achieved Band 1 rankings in Agriculture & Rural Affairs, Intellectual Property, Planning & Environment, Professional Negligence, and Real Estate Litigation in the South.

Cripps also saw continued recognition for its individual lawyers, with 38 individuals ranked across the Chambers UK and HNW Chambers guides. This includes 29 individuals in the UK guide and 9 in the HNW guide, reflecting the firm’s depth of talent.

Highlights from this year’s individual rankings include Managing Partner James Beatton, recognised as an Eminent Practitioner, Camilla Beamish named a Star Associate, and both Phil Bilney and Tristam Razzell listed as Associates to Watch.

These rankings are a testament to the firm’s commitment to delivering exceptional legal services and building trusted relationships with clients.

We are proud of all our teams and individuals who have been recognised and thank our clients for their continued trust and support. www.cripps.co.uk

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FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

“There’s been such a buzz ahead of our arrival” The new Primark for Tunbridge Wells is now open so to mark its arrival Eileen Leahy had an exclusive chat with its store manager Kyle Brace about what shoppers can expect from the retailer. Kyle also reveals how its 31,000 sq. ft presence will help to drive a positive socio-economic impact to the centre of town...

How does it feel to be opening a brandnew Primark in Tunbridge Wells?

It’s such a privilege to be opening a brand-new store in Tunbridge Wells after working nearby at Primark for 21 years.

There’s been such a buzz ahead of our arrival, and we’re excited to finally be letting everybody see the great value fashion and everyday essentials that we’ll now be bringing to them every day.

Are there any elements that make this store different from other Primark locations?

Every Primark store brings something new to the high street, and local shoppers can expect to find the very best value ranges across fashion, beauty and home.

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We know that where there’s a Primark, there’s a positive socio-economic impact on

the high street

What impact do you think Primark’s arrival will have on the local retail landscape?

We know that where there’s a Primark, there’s a positive socio-economic impact on the high street – with independent research revealing that for every £10 spent in Primark, an estimated £3.60 is generated for other local businesses, including hospitality. We’re confident that our presence will be significant in supporting the broader high street in Tunbridge Wells in the months ahead.

Are there any key things that stand out about doing business here in Tunbridge Wells?

We’ve not been here long, but during our months of preparation it’s clear that there’s a fantastic, supportive local community here, including the team at Royal Victoria Place, and we’re proud to now officially be part of it.

How many people will you be employing?

We’ve created more than 100 retail colleagues in store ahead of our opening

and every role is a great opportunity for people to start or grow their career in a really exciting, fast-paced retail environment. Our store will offer 31,000 sq. ft of pure shopping space, so customers will be able to enjoy our great value fashion, beauty and homeware.

What can shoppers look forward to most when they pay the new Primark a visit?

Shoppers can look forward to our bestselling products and unbeatable value, including our popular pyjama sets that are perfect for the entire family to enjoy this festive season, plus there’s plenty of choice across our festive collections from clothing to home as people can pick up their last-minute gifting and partywear.

We’ve also launched Click & Collect ahead of our opening, so that people can start to collect their orders with us from day one. We expect the service to be really popular as it creates access to an even wider range of products and shoppers can then more conveniently collect their orders at a time that works best for them.

Are there any sustainability initiatives customers should know about?

We’re really proud of the strides we’re making in becoming a more circular and sustainable business and

our denim is an area where we’ve able to make a real impact. Over 10% of our total denim mix last year contained a minimum of 20% recycled cotton, while 8% of our total denim clothing last year was circular and made in line with our Circular Product Standard - made using a mono-fibre (e.g.

100% cotton, no elastane) with minimal inhibitors to the recycling process e.g. metal rivets.

What are you personally most excited for on opening day?

After so much hard work from my team - and a few last surprises to navigate over the past week - I’m looking forward to seeing the excitement from our colleagues as well as our first customers when they first come through the doors.

I’m very proud of everything we’ve achieved together, and it will be brilliant to enjoy the celebrations with everyone on opening day with them.

What’s your message to the Tunbridge Wells community about moving into the town?

At Primark there really is something for everyone – that’s every age, style, size and budget – and we can’t wait to welcome you into our brand-new store over the coming weeks to see for yourself. Please do come in and say hello to the team!

FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

37

“This is a really vibrant town” Tunbridge Wells has been declared by esteemed estate agents Knight Frank as one of the top places to live. Here we discover why it made the grade...

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espite the recent water outages, Tunbridge Wells still remains an extremely desirable place to live thanks to its mix of exceptional schools, incredible variety of period and new build properties, numerous green spaces, renowned cultural offerings and fantastic independent retail and hospitality scenes.

That’s what premier estate agents Knight Frank, who have an office on Tunbridge Wells High Street, found when they recently published an article on their website about the town being the ‘best place to live next’.

A CHOICE OF HOUSING FOR EVERY LIFESTYLE Tunbridge Wells’ diverse housing stock is also flagged up as being one of its greatest strengths. Ross cites the character that the town’s Georgian and Regency properties offer as well as the town’s many Victorian and Edwardian homes. He adds that further out buyers can find high-quality mid-20th-century houses and modern properties.

“At the upper end of the market, the town’s private parks remain some of its most prestigious addresses,” says Ross.

“Hungershall Park, Camden Park, Nevill Park and Calverley Park offer privacy,

“

In recent years, the buyer profile has noticeably shifted. Tunbridge Wells has become younger, more international and more dynamic This is due to investment in local amenities, as well as a thriving hospitality and retail landscape – and also its strong community spirit.

Ross Davies manages the Knight Frank office which covers Tunbridge Wells and the surrounding areas. He was quoted as saying that the town has ‘something to offer everyone - whether you’re a young professional looking for a quick commute into the capital or a family wanting to settle down’.

“What I love is that for a larger town it feels like a village. Everyone seems to know each other, and it’s a very friendly place to be. It’s a vibrant town with its own soul.”

As well as touching on the town’s spa, its elegant Georgian and Regency architecture and abundance of green space, it also acknowledges that Tunbridge Wells has a certain ‘energy’ that reflects a wider modernisation too.

Ross, who has spent more than 25 years working in the area adds: “In recent years, the buyer profile has noticeably shifted. Tunbridge Wells has become younger, more international and more dynamic. Buyers want that boutique feel, and are now exploring parts of town that previously weren’t considered.”

A TOP CHOICE FOR FAMILIES “For families looking to put down roots, Tunbridge Wells’ outstanding education options remain one of its strongest draws,” states Ross. “The town and surrounding area is renowned for its grammar schools, including The Judd School, The Skinners’ School, Tunbridge Wells Grammar School for Boys and Tunbridge Wells Girls’ Grammar School, alongside a wide range of state and independent options.

“The strength of the schools not only attracts families from across Kent but increasingly from London and neighbouring counties, as many make the move for both affordability and quality of life.”

Green space and outdoor lifestyle are also central to the town’s appeal, he reveals. “Residents enjoy easy access to Dunorlan Park, Calverley Grounds and the High Weald Area of Outstanding Natural Beauty, offering woodland walks, cycling routes and family-friendly days out. For commuters, the regular train services to London Bridge, Waterloo East and Charing Cross, typically within an hour, provide an attractive balance between city access and rural calm.”

greenery and a sense of seclusion while remaining within walking distance of the town centre. The latter, designed by the acclaimed 19th-century architect Decimus Burton - also responsible for Wellington Arch in Hyde Park - stands out as one of the finest examples of a traditional ‘park suburb’ in the South East.”

Ross notes strong growth in demand for St John’s and St James’s parishes, which have become increasingly popular with younger buyers and families. “The Camden Road area has also undergone a remarkable transformation,” he states. “It’s now filled with independents and has a cool, bohemian feel that people really love.”

“During the summer the live music concerts on the Pantiles are truly special.

When I’ve brought my friends, they’ve said it feels like spending an evening in Italy or France - it’s a magical atmosphere.”

“I’m a big foodie, and the range here is extraordinary - everything from excellent restaurants and wine bars to brilliant independent cafés.” www.knightfrank.co.uk

FEATURE

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Mental elf festive fun run raises spirits and support

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West Kent Mind CEO Stevie Rice described the day as ‘a wonderful success’, with a strong turnout, positive energy and generous support from the local community

Fun Run. This national event gives local Mind branches the opportunity to raise both awareness of vital mental health services in our communities and the essential funds needed to support them.

We’re already looking forward to making next year’s event even bigger and better.”

Funds raised from the event will go directly towards providing vital mental health services for children and adults in West Kent.

West Kent Mind CEO Stevie Rice described the day as ‘a wonderful success’, with a strong turnout, positive energy and generous support from the local community.

She said: “We are delighted to have hosted our first ever Mental Elf Festive

johnknightphotography.co.uk

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he inaugural Mental Elf Festive Fun Run, organised by West Kent Mind, brought local runners, walkers and families together in Tonbridge this weekend for a vibrant community celebration in support of local mental health services.

Participants of all ages took on the 5k route dressed in elf costumes, festive hats and plenty of tinsel, creating a lively and cheerful atmosphere throughout the event. Even several dogs joined in the fun, adding to the festive spirit!

West Kent Mind supporter Scott started the race. He recently raised £3,400 for the charity, inspired by his late father who volunteered with West Kent Mind, and by his own journey of overcoming mental health challenges.

Volunteers and marshals helped ensure the event ran smoothly, and West Kent Mind extended its thanks to everyone who took part, donated or supported the run, including TM Active.

The charity said the event was a timely reminder of the importance of community connection during the winter months and expressed hopes to welcome even more participants next year. www.westkentmind.org.uk

International retailer with local roots reopens its famous High Street store

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ovember saw a much loved favourite of our retail scene reopen its doors in Tunbridge Wells.

The town has been home to the legendary Childrensalon ever since its founder Sybil Harriman first opened her childrenswear boutique in 1952.

After spending recent years as just an ‘outlet’ store, a Childrensalon spokesperson told Tunbridge Wells Business Magazine that it was ‘a joy to see the shop restored to full Childrensalon glory’.

The refurbishment includes a refreshed interior and curated collections capturing the brand’s spirit: playful, welcoming and full of the magic of childhood.

“We were thrilled to receive such a positive response to the fresh look and feel, festive windows and children’s play area, as well as the new collections,” the spokesperson continued.

“Many of Childrensalon’s dedicated team helped make this happen, and their

energy, creativity and commitment shone through in every detail. We’re hoping it will become a real community focus for our customers.”

“

We were thrilled to receive such a positive response to the fresh look and feel to the Childrensalon shop

CHARITABLE ENDEAVOURS This year also marks the tenth year of Childrensalon’s charity fundraising.

“We started by working with a national homeless charity, giving care packs and gifts to rough sleepers and over the years we have worked with local refuges and shelters to provide Christmas dinners and gifts to people and families in need.”

The charity fundraises all year round, working closely with the local foodbank Nourish as well as other international ones including Porridge & Pens Ghana for which it raised £16,415 in the last quarter.

That sum enabled the organisation to build a new bridge to serve students at the Brightlingsea Academy and surrounding area. For early 2026 its staff have voted to support Taylor Made Dreams.

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

FEATURE

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Join the conversation this May Books, Ideas, Action! The Tunbridge Wells Literary Festival returns refreshed for 2026

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ark your calendars now for the Tunbridge Wells Literary Festival which takes place from May 1 to May 10 next year. It is set to be the most impactful and accessible festival yet. After a period of careful planning, the Tunbridge Wells Literary Festival (TWLF) is ready to celebrate literature, discourse, and local culture with a fresh vision that aims to spark change across Kent and beyond.

We are thrilled to introduce Creative Tunbridge Wells as the new lead producers, steering the vision for 2026.

To execute this ambitious plan, they have secured the services of producer Sam Davey who founded the Hastings Literary Festival. This core team is working in close partnership with previous festival partners Word Up on an extended Poetry Programme, and ensuring the festival is deeply rooted in Tunbridge Wells’ cultural life with venues including The Forum, Trinity Theatre, Assembly Hall Theatre and the Amelia due to take part.

The new energy is captured perfectly in the festival’s powerful new tagline: ‘Books, Ideas, Action’. This mantra represents a refined focus on not just enjoying

literature, but using it as a catalyst for real-world impact.

‘Books’ remain the heart of the festival, celebrating the best in fiction and nonfiction through author talks, readings, and writers’ workshops.

TWLF is also broadening its scope to embrace ‘Ideas’, sharing great insights from all media including podcasts, documentary and digital commentary which deserve a wider platform.

Finally, the festival moves decisively into ‘Action’. Every aspect of the programming is now explicitly tied to real-world impact, moving attendees from inspired thought to measurable change. Whether it’s exploring projects to help schools address social issues or rekindling the lost art of letter writing, the 2026 festival is dedicated to ensuring that literature inspires meaningful engagement with the world around us.

Don’t miss out on this renewed

“

The festival’s new energy is captured perfectly in its powerful tagline: ‘Books, Ideas, Action’. This mantra represents a refined focus on not just enjoying literature, but using it as a catalyst for realworld impact celebration of thought and culture.

Booking opens in January 2026 so do keep an eye on the official TWLF website for full details on venues, events, and how you can be a part of Books, Ideas, Action.

After a gala opening at Trinity Theatre on May 1 the festival really gets going with a three-day celebration at Calverley Grounds over the early May Bank Holiday weekend.

This beautiful green heart of Tunbridge Wells will be transformed into a dynamic hub, beginning with the Festival of Ideas on Saturday, bringing together forwardthinkers for debate on journalism, activism, and philosophy.

Sunday sees an exciting partnership with the TW Climate & Nature Fair, featuring leading authors, environmental speakers, family activities, and plenty of community organisations.

The weekend concludes with a joyous Family Day on Monday, packed with performances, creative workshops, and special author talks for children, including a centennial celebration of Winnie-the-Pooh. www.twlf.co.uk

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FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Boost your business with smart socials Lucy Ames, founder of Smartist Social Media, manages social media for property-based businesses, meaning they don’t have to worry about it. Drawing on her background as a professional artist and commercial Business Analyst, Lucy brings a mix of creativity, strategy and sector insights to every client account. Rachael Hale discovers more about her work...

Image by johnknightphotography.co.uk

Moving from professional artist to social media manager seems quite a leap. How did it happen?

Surprisingly naturally! Following a career in IT and a decade selling my artwork, an art client asked for help promoting their new estate agency and I fell in love with marketing. One thing led to another, more businesses asked for my freelance support and by the time the pandemic ended, I’d realised I could achieve real results for businesses of all sizes with social media marketing, so I launched Smartist in 2020. ‘Smartist’ standing for ‘Social Media Artist’ - I’m the original!

“

Every post is an opportunity to make a connection and I’m passionate about helping clients make the most of that Can you give us an example of how your creativity helps your clients?

I have lots of clients whose products and services can initially appear a little dry so finding fresh, visual ways to tell their story is essential. For example, I worked with a fire safety consultancy. They said they’d ‘run out of ideas’ for posts but following a great brainstorming session, we came up with numerous options to re-energise their feed. Including a playful poll, showing three doors in a police-style lineup, asking viewers to spot the fire door. It was a fun, memorable way to showcase their expertise, and instantly made them stand out from their competition.

Is there a common social media error you see people in the property sector making?

Yes! Many businesses fail to think about who their audience is and forget to focus on what their customer wants to know. They’re so focused on what they do day-to-day on site or in their store, they miss the chance to show how their services solve a problem for their clients.

Every post is an opportunity to make a connection and I’m passionate about helping clients make the most of that.

When it comes to social media it’s hard to prove its effectiveness. How do you demonstrate how it works?

It’s always hard to tell what impact social media is having. How do you measure how much your brand visibility has grown or how many more people feel positively about using your company? Smartist keeps a close eye on our clients' results and over time has built up a series of case studies that prove the difference consistent, targeted social media can make.

Diamond Interior Contracts in Crowborough is a wonderful example.

Their performance figures tell a great story but more importantly an obvious day-to-day shift has occurred. When I started working with them, most of their business was in London and they wanted to work more locally. Targeted social media has directly led to them winning work across Sussex and Kent, including a contract with a prestigious Tunbridge Wells sports club. Their staff now enjoy reduced travelling times and fewer early starts.

Past clients have also returned, saying they didn’t realise the company was still in business - they’d lost sight of them.

You’ve just launched the ‘Smart Girl Socials’ package designed especially to support solopreneurs and micro business owners. How does it work?

This service will help any business too small to afford a fully bespoke, fully managed social media service yet. It’s been designed to help people who know they need to build an online presence but don’t know how or never have time for social media. The Smart Girl Socials package provides a bundle of twelve bespoke posts that boost business visibility and credibility. The posts include words and hashtags by Smartist, alongside fabulous images by Girl Friday Graphics. It costs just £200 per calendar month, and we post weekly on your behalf to Instagram, Facebook, or LinkedIn, or even all three, so your socials are covered without you having to think about it.

Want to know more about the Smart Girl Socials package or Lucy’s bespoke management services?

Visit www.thesmartist.co.uk or call 07880 667983.

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

FEATURE

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Peak interest for Paramount Place Thrive Living hosted a free event for potential buyers interested in discovering more about the apartments that will soon be available to purchase at Paramount Place...

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he Paramount Place team was delighted to welcome dozens of members of the public to a ‘sold-out’ event at the lovely Hotel Du Vin in November, at which the wider team from Retirement Villages Group were introduced and visitors were offered a lens on life at what will become the third development in the Thrive Living collection by Retirement Villages.

Ahead of off plan-sales commencing in December, it provided the local community with more detail about the way of life, the quality of the apartments, the wider facilities being provided and the integration with the town that is such an important part of what makes Paramount Place special. Over coffee and pastries, the

Paramount Place team chatted to many local residents and were thrilled to see people as excited about it opening next year as they all are.

Lucy Black, Marketing Director at Retirement Villages Group said: “If you visited us, thank you for the great conversation and taking the time to say hello. We look forward to further conversations at our new marketing suite, which is now open on Mount Pleasant Road, and may I wish Tunbridge Wells a very Merry Christmas from all the team here.” www.retirementvillages.co.uk

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INTERVIEW

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Raising the bar Mad Dog Brewery has arrived on The Pantiles and its story is as full-bodied as its original beers on tap. Eileen Leahy meets its founder and owner Tim Waters to discover how he and his team are changing the face of modern day brewing one pour at a time...

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f you’re a fan of quality crafted ales then you can’t have failed to spot that there’s a new hostelry in town.

Mad Dog Brewery opened up on The Pantiles in mid-November and has quickly proved to be a very popular addition to the local hospitality scene.

The story behind the brand, which is only just over four years old, is as engaging as the specialist premium ales and lagers it serves.

Former management consultant Tim Waters kicks off our interview by telling me about how he came to acquire Mad Dog Brewery.

“It was March 2021 and we were just coming out of the final Covid lockdown.

The brewery was up for auction and I won the bid to buy it,” explains Tim.

HOPPING TO IT: Tim Waters (middle) with two of his Mad Dog bar staff at his new Pantiles establishment

“The original brewery was located in rural Abergavenny and although it was in an idyllic location there was no passing trade. So I realised after about a week I needed to move it somewhere with a bit more life.”

Tim tells me that up until that point he’d had no experience in the hospitality sector – apart from working on management and supply chains in his former job as a consultant so he was very much reliant on the expertise of the brewers.

“At first I had the original brewer on board but after I secured a new location for Mad Dog Brewery – right in the heart of Cardiff, just opposite the castle and 100 metres from the Millennium Stadium – it was clear that he didn’t want to move to the city centre.”

The pair parted ways and Tim swiftly acquired two new brewers, both of whom are still with him, to help put Mad Dog on the map.

“I found the site in the summer of 2021 but due to all the legals and leases being

signed off I didn’t actually open until early November of that year.”

In a relatively short space of time Tim and his team have grown the business exponentially. Mad Dog Brewery now has sites in Brighton, as well as Tunbridge Wells and another newly opened one in Cheltenham.

“Each location has the right demographic for us,” continues Tim. “They are all nice, affluent places to visit but there is that culture of enjoyment in each one too.

My wife and I came to a few of the music festivals here in Tunbridge Wells over the summer and were very impressed. This place is very much in our sweet spot.”

The two brewers Tim employed have so far curated an impressive selection of signature ales and lagers between them.

“We've got around 30 brews now. Many of them are seasonal so there are darker beers for the winter and lighter, fruitier ales for the warmer months but we always have around six that are on tap all year round.”

These include an American pale ale, a Welsh Red ale, a Marmalade IPA and a stout named Stouty Mc StoutFace. And during the summer you’ll find pours such as the award-winning Caught in the Rain.

“This is a Pina Colada-style beer which was created by 11 female customers in honour

of International Women’s Day two years ago and it’s very popular,” explains Tim. And it’s worth knowing that all the water used to make the beer is imported from the Welsh valleys and that there are no additives or preservatives used either.

Oh, and all of the beer is vegan, the core range is gluten free.

Although the Cardiff site is the only one that has a brewery you can tour around, tastings are available at all the other sites – as is the opportunity for staff to create bespoke brews at each individual Mad Dog Brewery bar.

“The only brewers’ brief from me is to simply just make great beer. We very much want to encourage that,” smiles Tim. Each of the four sites also serve food with Cardiff boasting a bigger menu due to its size.

“Tunbridge Wells we will be serving fresh, handmade pizzas just like we do in Brighton while in Cheltenham we will be offering a BBQ menu,” reveals Tim. “The smokers we have had imported from the US are on their way to us right now.”

Tim has obviously carried out his research, curating the right kind of menu and atmosphere for each location and he tells me he was delighted to acquire the former Pantiles Tap site.

“I was actually looking at a totally

INTERVIEW

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

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different one on The Pantiles but that fell through and in a way it was meant to be when the Tap came up after the landlord retired.”

Tim then adds that each Mad Dog bar promotes what he calls a ‘safe haven’.

“Families can come and enjoy something to eat and drink with us or females can come along in the knowledge there won’t be any unwanted attention. We’ve worked

“

The welcome Mad Dog Brewery has received here in Tunbridge Wells has been phenomenal hard to gain that reputation and feel a responsibility to our customers.”

In terms of how the business has expanded since it launched well that’s pretty phenomenal too.

“When I took over Mad Dog Brewery there was zero revenue but the financial year after next we are on course to turn over a million.”

So far, so impressive but how have the Tunbridge Wells locals reacted to Mad Dog’s arrival?

“They have been very positive about the changes we have done and I have to

say that the welcome we have received here has been phenomenal. Everybody, without exception has just been so friendly, so welcoming and helpful, even the people putting the fibre broadband in! They went out of their way to make sure we were ready to go live. We really couldn't have asked for more of a perfect welcome.”

And finally what does Tim, who five years ago had no experience of the F&B sector, love most about what he does?

“I think just interacting with the customers is fantastic – whether that’s behind the bar or in front of it. It's absolutely fascinating the diversity of people that you meet. I do have plans to write a book about it all as there are some brilliant stories to share,” he smiles.

For the next year Tim says he and his team will be taking a breath but will then look to acquire three or four more sites in 2027.

PMS We’ll raise a glass to that!

3155 www.maddogbrew.co.uk

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We’re right by you Your Life Your Life

Helping our clients achieve the results they seek in their professional and personal lives. www.berryandlamberts.co.uk

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Why conversations about death matter more than we think..

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Here Abbey Funerals explain the importance of putting a funeral plan in place so you can respect a deceased love one’s last wishes

aroline knew her mum had taken out a funeral plan and when the time came she had a number to call and all the arrangements had been sorted out.

Caroline’s mum died very suddenly after a short illness in hospital, Caroline had been with her mother when she’d passed but it was rushed and urgent and she felt no calm or peace.

The following day Caroline found the paperwork for the plan that her mother had purchased and to her horror discovered it was with an online ‘direct cremation’ company and not the local funeral director that they had used when her father passed away, and that was that.

The piece of music that Caroline had in her mind to play at her mother’s funeral was never played, the family and friends that she wanted to share her mother’s wonderful life with weren’t present. The quiet time that Caroline wanted to spend with her mother’s body was not available to her and the beautiful dress that she would have dressed her mother in, the special one that she’d worn last Christmas, still hangs in the wardrobe.

Caroline’s mother’s intentions had been so loving, just like the woman she was; she had taken out the plan to take the ‘fuss’ away from Caroline and save her from the tears and anguish of a funeral service but in truth, she hadn’t , she had just taken away Caroline’s chance to give her mum the ‘send-off’ that she had wanted to and to share her mother’s wonderful life and stories in a funeral setting. Caroline wanted to respect her mother’s wishes but had they had a conversation prior to mum’s passing then a compromise in wishes could have been reached that would have satisfied both or their needs.

Direct cremations in the UK have increased significantly since the pandemic, rising from just 3% of funerals in 2019 to approximately 20% in 2024 . The pandemic accelerated an existing change in funeral trends and many online companies took advantage of this change.

Since then direct cremation companies have spent millions of pounds on daytime advertising with £40 million being spent by ‘Pure’ cremation in 2024. But let’s really talk about what a ‘direct cremation’ is.

What is a direct cremation?

A direct cremation is not a funeral, by definition; it is an arrangement where the

deceased is cremated without a formal service, without mourners in attendance, and the ashes later returned to the family.

The increase in popularity has been driven by several key factors: • Cost-Effectiveness: Traditional funerals require more time and manpower and are therefore more expensive, the difference in price is a major factor, especially during the ongoing cost-ofliving crisis.

• Changing Attitudes: There is a growing societal shift towards less traditional, more individual approaches to funerals. Many people are less willing to conform to social norms and prefer to hold a separate, personalised memorial service or wake at a later date, which they can control and choose who attends.

Is there a potential negative impact of direct cremation?

Although being sold on TV as a ‘fuss free’ option, the lack of a ‘gathering’ can leave a lasting impression. Research shows that families have expressed: • For many, the absence of a ‘funeral’ or the opportunity to say a final goodbye in person can lead to a lack of closure and may make the grieving process more difficult.

• The ‘online direct cremation’ process may feel impersonal or undignified to some, particularly those who want to know where their loved one is resting or when the cremation will take place.

• A funeral service can provide a crucial communal support system, allowing friends and family to gather and comfort each other. Bypassing this ritual can be isolating for the bereaved.

So what are the positive outcomes?

If carried out correctly then a direct cremation does not inherently lead to a worse grief experience, and the following points are recommended to help with the grief journey: • The choice should be an informed one to include the deceased’s requests but more importantly, the bereaved family too

• If there is an opportunity for family and friends to have an alternative gathering either at church, or pub or when interring the ashes then this should be considered. There is a high percentage of direct cremations that are arranged with the intention of a gathering, which ultimately doesn’t happen • Speak to you local funeral director to find out what options are available At Abbey Funeral Services Ltd we pride ourselves on our exceptional care of the deceased and the care that we give to our bereaved families. We have been serving families in Tonbridge, Tunbridge Wells and neighbouring villages for over 40 years and we can offer you a service that meets all of your needs from direct cremation, an unattended funeral to our full traditional or contemporary funeral.

So, if you take anything away from this, my personal and professional advice would be to talk to your family and your friends and pop in to have a chat with us and see the full variety that is available at time of need.

After all, you can’t do it again, so it has to be the right choice so be sure that what you choose for yourself or for your loved one is right for everyone. Every funeral is different because everyone’s grief journey is different.

GET IN TOUCH: Website: www.abbeyfs.co.uk Call our 24 hour helplines: 01732 360328 / 01892 487144

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Chris, Jim and Jo Parker - Our award winning family business

Our award winning family service Your final farewell should respect your loved one’s wishes and comfort those they leave behind. Our family has provided funeral services to families and friends in Tonbridge, Tunbridge Wells and surrounding villages and towns for over 40 years; we know this is a time when a caring family can make all the difference.

We’re proud, active, approved members of SAIF

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FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Game on Sarah Raine, proud mum of two rugby playing daughters, catches up with Simon Parsons, Founder and Director of Women’s Rugby at Tunbridge Wells Rugby Football Club (TWRFC) to discover why the division is going from strength to strength...

Simon, for those who haven’t seen you pitch side at TWRFC, tell us a bit about yourself.

I’m Simon Parsons and I have lived in Tunbridge Wells since my teens. I have two daughters, Katie (26) and Daisy (20).

By day I am a Commercial Insurance Broker, but in my spare time I play front row for the vets/social team (I am now in my 30th season) have been volunteering for the past 16 seasons at TWRFC. What made you decide to set up a women’s rugby division at the club?

It was kickstarted by my daughters who played rugby alongside boys until Year Six, but RFU segregates the sexes at the Under 12s (U12) stage so girls must play singlesex rugby from secondary school age. At the time there was no girls rugby locally, so in 2014 I switched from coaching MiniRugby to ladies, with help from Tammy and Andy (other long-term club volunteer coaches). We kicked off the first girls rugby session with 26 girls. And, just a few years later, we had 75 girls playing at U13, U15 and U18 levels - all playing regularly.

Fast forward to today, and across the club, we have seen 300 plus girls and women play rugby at the club either as mixed Minis or the Women & Girls Section.

You have given thousands of volunteer hours, but how did you spread the word single-handed?

A lot was word of mouth, and I set up Facebook and Instagram pages.

We saw lots of siblings and daughters of rugby players join, plus I tagged all

When did you form the first ladies team?

There had always been the appetite to create a Ladies team. I received lots of interested emails and messages, plus a number of our girls wanted to continue post-18 years, but they wanted to play rather than wait for a team to grow.

Eventually in 2018, we had a few interested ladies and mums on the sidelines who wanted to play, so we launched the Ladies Team. We now play in the National Challenge 3 South East league.

Simon Parsons

“

The club has been incredibly supportive in the development of Women’s Rugby the secondary schools in and around Tunbridge Wells. We also saw players come from other clubs that didn’t offer Girls Only rugby. TWRFC already hosted a mixed-sex primary school tag competition, so I launched a Secondary School Girls competition at the St Marks ground, which ran for five years up until Covid.

How do you fit your volunteering in around a full-time job?

It is a huge commitment! I volunteer Wednesday nights and Sunday mornings, plus a lot in my lunchbreaks and evenings and any spare time I get! I also used to coach the County U16 & U18 teams on a

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47

Friday once a month.

The club has been incredibly supportive in the development of Women’s Rugby and I now have volunteers who help with social media within the team, plus taking on the planning of tours and other social events.

What have been your biggest achievements to date?

There are too many to mention! I think hosting our first Ladies Kent 7’s in April 2022 was one pinch-me moment. And also having club players who have gone on to represent County and Country, as well as playing pro for Harlequins, Saracens and Wasps is pretty epic. Taking players, parents and coaches on tours (100+ on one tour!) over the past six years has been another highlight!

I was also blown away to receive an award from the club for 10 years’ service to women’s rugby - all for bossing them around! In all seriousness though, I shouldn’t (for a lot of reasons), be the poster boy of women’s rugby! I would love a future where our women’s division is an all women outfit, coached by women, run by women, refereed by women.

Why is grassroots rugby so important?

The great thing about grassroots rugby is it is accessible to everyone. All are welcome whether they have played extensively or are new to the sport. We

currently have women and girls playing from 11 – 59 years old.

TWRFC is often described by members as their extended family, people look out for each other, it is a safe space and incredibly family friendly – and I have made some wonderful friends being part of it.

What would you say to people who want to help in the community?

Just do it! It is incredibly rewarding to give time back to a sport I love, and that has given me so much over the years.

We are incredibly lucky to live in the

Tunbridge Wells area and I truly believe that without volunteers we wouldn’t have such a rich tapestry of clubs, associations, support and social activities.

TWRFC is always in need of more volunteers and supporters if rugby is your thing.

How can people find out more about Women’s Rugby at TWRFC? Feel free to turn up to training at Tunbridge Wells Boys Grammar School 3G on Wednesday nights at 7pm, or email me if you want to find out more at ladies@twrfc.com.

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COUNCIL NEWS

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

“Local Government Reorganisation could be transformative” Our councils are changing. Leader of Tunbridge Wells Borough Council, Cllr Ben Chapelard gives Tunbridge Wells Business Magazine his thoughts on the reorganisation of Local Government and why it’s time to unleash the talent of the public sector

T

he government plans to reorganise local government in 2028 with new unitary councils replacing existing borough and county councils. As the leader of TWBC, I should be opposed to Local Government Reorganisation (LGR).

The reality of LGR is that it will abolish a council I care deeply about and am proud to lead. But honestly, there are far bigger issues than my job title or the council's logo at stake.

You might be wondering why would turkeys vote for Christmas? The truth is, Kent’s current two-tier system of local government is past its sell-by date. It is clunky, it is confusing, and it actively prevents us from tackling the complex challenges our communities face today – from the housing crisis to deep-rooted health inequalities.

AMBITIONS FOR KENT It is time to be bold! This is not just about making things tidier; it is about seizing the chance to unleash the full potential of our public sector. Imagine what we could achieve if the entire public sector – councils, health bodies, and education providers – all pulling in the same direction, focused entirely on improving people’s lives. This shift could be transformative in key areas: HOUSING AND JOBS: What if every major new housing development was built with a mandatory "work-life balance standard"? This means creating on-site business incubators and local job hubs alongside new homes. Residents could work closer to where they live, cutting down on soul-crushing commutes, de-congesting our roads, and instantly boosting local neighbourhood businesses.

INFRASTRUCTURE FIRST: We could set up regional infrastructure banks, backed by the government, to lend money to developers. This would ensure that vital infrastructure –schools, roads, and community facilities – built before the first brick of housing is laid.

This builds trust with residents and saves time, money, and delays.

WHY THREE UNITARY COUNCILS IS THE RIGHT FIT FOR KENT The 14 councils across Kent have submitted five proposals for these new unitary councils (option 3A). TWBC strongly advocates for three unitary councils in Kent which could see a new West Kent council cover Sevenoaks, Tonbridge and Malling, Maidstone and Tunbridge Wells. Option 3A is: • Big enough to deliver, small enough to care. All three unitary councils will have over half a million residents to be able to create effective councils trusted by residents, relevant to their daily lives as well as being radical leaders of place.

“

Imagine what we could achieve if the entire public sector – councils, health bodies, and education providers – all focused entirely on improving people’s lives HEALTH AND WELLBEING: What if local, council-run leisure centres were entirely free to all residents? By pooling budgets and resources across the public sector, we could make preventative health measures like this a reality.

Think of the progress we could make on reducing child obesity and tackling the unacceptable health inequalities across our county –and the significant savings for the NHS down the line.

Our council staff are dedicated, talented and brilliant people, but the current structures are holding them back. It is time for government ministers to match our local ambition and be truly transformational.

• The natural sense of belonging so vital to our communities. Residents already talk about West Kent, East Kent and North Kent. Option 3A for Kent gives us the opportunity to align council structures with residents’ natural sense of place.

• Supported by other public sector bodies such as the NHS, police and fire service who have expressed a clear preference for option 3A. We need a structure that enables collaboration, not complicates it.

While LGR is crucial, we must also be clear: it won't fix the national, structural financial crises facing local government, particularly the huge cost drivers of Adult Social Care, SEND (Special Educational Needs and Disabilities), and school travel.

A long-term funding solution is needed immediately to prevent new unitary councils from being forced into constant service cuts.

Finally, we must couple LGR with a commitment to securing a devolution deal for Kent. As the UK's European gateway, Kent must operate on an equal footing with our neighbouring counties. Swift action on LGR and devolution will unlock Kent's immense potential for economic growth.

I hope the government will support Option 3A. It gives us the best opportunity to match our ambitions with real, lasting delivery for every person and business in Kent.

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Is Your Business Fit for 2026?

by Darren Austin at Synergee

Every January, we pledge to eat better, exercise more, and improve our health.

But what about the health of your business? Just like personal fitness, financial fitness requires commitment, discipline, and regular check-ups.

Think about it: when we want to get fit, we track our calories, schedule workouts, and monitor progress. Apply that same energy to your business—consistent attention to your finances builds strength, resilience, and long-term success.

A healthy business isn’t just about surviving; it’s about thriving, adapting to change, and being ready for opportunities when they arise.

So, what resolutions should your business make this year?

Keep Management Information Up to Date: Timely, accurate data is the foundation of good decision-making.

Without it, you’re flying blind.

Create Forecasts: Cash flow forecasts

and budgeting help you anticipate challenges and plan for growth. They’re your roadmap for the year ahead.

Track Key Performance Indicators (KPIs): KPIs are the business equivalent of fitness metrics. Whether it’s revenue per client or gross margin, monitoring these regularly ensures you stay on track.

Schedule Regular Reviews: Monthly or quarterly reviews are like your business’s health check-ups. They allow you to spot trends, address issues early, and adjust your strategy.

Consistency is key. Just as one workout won’t make you fit, one financial review won’t guarantee success. Make these habits part of your routine, and you’ll build resilience and agility.

This year, don’t just focus on your waistline – focus on your bottom line.

Make financial health a priority and watch your business thrive in 2026.

Darren Austin is a director of Synergee Limited, a firm of Chartered Accountants & business advisers based in Tunbridge Wells.

If you have any questions you'd like to ask Darren he can be contacted on

01892 772960 www.synergee.org.uk

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FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Strokes of creative genius By day, Milly Stedman is Sales Progression Manager for Maddisons Estate Agents. By night, she’s the creative heart behind Ivy & Arlo Designs. Nicola Withers sat down with her to talk houses, handmade gifts and helping people find their inner artist...

Milly, let’s start with the day job. What does a Sales Progression Manager do?

My job is to guide people from an accepted offer all the way through to completion. There’s a lot of paperwork and problem-solving, but also a lot of emotion. Moving home is huge for most people. I’m there to keep things on track, support clients and make the process feel as smooth as possible.

And by night, you’re the creative force behind Ivy & Arlo Designs. How did that come about?

I’ve always been artistic, but Ivy & Arlo started during lockdown. I began by embroidering children’s clothes by hand.

People loved them, but it was incredibly time-consuming. I realised I needed to pivot, so I focused on painting, drawing and making things like candles and baubles. It grew naturally from there.

mastered it, I’ll start running classes. I’ll be doing more candle workshops as well, especially centred around Valentine’s Day and Mother’s Day. You also have two young helpers at home…

Yes! Ivy and Arlo – my business inspiration. They’re brilliant testers. If I can teach a six- and eight-year-old to do something, then I know I’m explaining it clearly enough for my workshops. They keep me grounded and make sure I never overcomplicate anything.

“

Both my day job and hobby involve supporting people through moments that matter.

Buying a house can be stressful and art lets people release some of that tension with Côte Brasserie, including their bauble-decorating events. I also run my own sessions. My aim is always to create a calm, positive space. No judgement, no comparison. A level playing field where everyone can enjoy the process and leave with something they’ve made.

What do you create now?

A bit of everything! I hand-paint personalised gifts – hairbrushes, signs, decorations – and I can pretty much paint or draw on any surface. I make candles, I run Christmas workshops, go to markets, and take one-off commissions. I also paint festive windows, which I love. And I attend a weekly life-drawing class, which feeds my own artistic emotional well: I would recommend it to anyone!

Where do your workshops take place?

I’ve run workshops with Allkin Tap and Bottle – candle making last month – and

Why are the workshops so important to you?

I really want people to enjoy art, even if they think it’s not “for them”. So many adults haven’t created anything since school and feel nervous about it. If I can bring art to them, in a guided and welcoming way, it becomes something they can relax into. People always leave with a finished piece, and that sense of achievement is really special.

What’s planned next?

I’ve just launched an online festive craft pack, which I’m really excited about – it’s available at https://payhip.com/b/G3tmc.

In spring 2026, I’m planning more evening workshops and developing new skills too.

Engraving and gilding on glass is next on my list – I’m teaching myself and once I’ve

Can we find you at the local Christmas markets?

Absolutely. There are so many in this area, and they’re great for connecting with the artistic community. They’re really collaborative. I take items to sell but often come home with even more from other makers – brilliant for supporting the local economy!

Is there any crossover between working in estate agency and running an artistic business?

Definitely. Both involve supporting people through moments that matter.

Buying a house can be stressful; art lets people release some of that tension.

And for me, it’s the perfect balance – my creative life gives me energy and keeps me grounded.

Take a look at Milly’s beautiful designs on Instagram at @ivy_and_arlo_designs

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Iglu Tech Group acquires Supportplan Ltd

C

Tech innovator Iglu announces major acquisition of IT support services business

ity of London based Iglu Tech Group Ltd is delighted to announce the acquisition of Supportplan Ltd, a leading provider of IT support services with over 30 years of experience helping businesses across the UK. The third in the last three years, this strategic acquisition strengthens Iglu’s position as a Managed Service Provider (MSP) and digital transformation specialist, combining Supportplan’s trusted IT support with Iglu’s expertise in cloud services, cybersecurity, and modern workplace solutions.

What this means for Iglu customers: • Enhanced IT Support – Supportplan’s experienced team joins Iglu, creating a larger pool of technical experts to deliver fast, reliable support • Broader Service Offering – Customers gain access to advanced solutions including cloud migration, cybersecurity strategies, and digital transformation consulting • Service Continuity – Supportplan’s existing customers will experience no disruption. Their trusted contacts remain in place, backed by Iglu’s expanded resources

capabilities in cloud, cybersecurity, and digital transformation, Iglu could deliver “even greater value and support to businesses as they navigate today’s fastchanging technology landscape.”

Supportplan founder Lance Beecheno, who led the company for 33 years, added: “Supportplan has always been about service, not sales. Joining Iglu ensures our team and customers continue to thrive with greater resources and opportunities.

After 33 years, I’m proud of what we’ve achieved and excited for the future.”

Jason Yeomans

“

This acquisition is about more than growth, it’s about combining two incredibly customer-focused teams with a shared vision for innovation and service excellence

About Iglu Tech Group Iglu Tech Group is a UK-based Total Technology Partner, delivering endto-end IT services for businesses of all sizes. Our mission is simple: Connecting People, Powering Possibilities. We provide managed IT support, cloud solutions, cybersecurity, and digital transformation services to help organisations grow and adapt in today’s fast-changing technology landscape. Iglu Tech Group Ltd incorporates ISAAC Intelligence, Guidance Technologies, Impreza Computer Services, and Supportplan Ltd

Iglu Tech Group CEO Jason Yeomans told Tunbridge Wells Business Magazine that he and his team were ‘thrilled’ with the acquisition.

“We’re thrilled to welcome Supportplan into the Iglu Tech Group family. This acquisition is about more than growth, it’s about combining two incredibly customerfocused teams with a shared vision for innovation and service excellence.”

He added that by bringing together Supportplan’s trusted expertise and Iglu’s

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FEATURE

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Building wealth starts with purpose not the money chase

T

commitments rather than vague wishes. rue wealth is often Purpose has a direct effect on misunderstood. Many of consistency. When we know why we’re us believe it begins with working towards something, we’re more relentlessly chasing more resilient. We stay focused even when money when in reality, sustainable wealth is built on something far more powerful. It progress feels slow. We keep taking action because the goal is connected to begins with clarity about why the money something emotional and meaningful. matters in the first place.

This is where long term wealth is When we set financial goals without created - not in the chase, but in the a meaningful reason behind them, intention behind it. those goals rarely last. Motivation There is also a link between wealth fades when the only focus is and impact that’s often overlooked. the number. Life becomes busy, When we build wealth with a distractions creep in and old purpose, it naturally becomes habits return. Money alone tied to contribution. We think doesn’t hold our attention for more deeply about the work long. Purpose does. we want to do in the world, The starting point for building the difference we want to wealth is understanding the make and the legacy we life we want to create. It’s want to leave. This creates a about defining what freedom, more grounded and fulfilling security or opportunity looks approach to financial growth; and like. It’s about identifying the wealth becomes a tool rather than experiences we want, the a destination. people we want to support Clarity also influences and the impact we want to confidence. When financial goals make. This level of clarity turns are aligned with personal values financial goals into something Smart Girl Socials 130x186 advert 11.25.qxp_Layout 1 21/11/2025 10:32 Page 1 and long term vision, we show up far stronger. They become

with more conviction. We’re less likely to compare ourselves with others or be distracted by shiny promises of overnight success. And our actions become intentional and strategic rather than reactive.

Ultimately, wealth building isn’t about how fast money comes in. It’s about building a foundation that supports a life that feels successful - on our own terms.

This requires a clear understanding of what matters, and a commitment to taking small, consistent steps in that direction.

If we want to build meaningful wealth, we can begin by asking ourselves three questions.

“What do I want my life to look like?”

“Why does it matter?”

“Who will benefit from this growth?”

The answers create a powerful pathway to long term wealth that feels purposeful and authentic.

Money is important, but it’s not the starting point. Purpose is. When we lead with intention, irey the financial A e growth follows.

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FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

In business, hitting a plateau is inevitable.

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FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Uniting businesses for a greener future Jenny Kitchen is co-founder of amplifi – a sustainability focused organisation that connects local businesses through climate change awareness and community. Here she reflects on the impact five key webinars they’ve hosted have had, and how you can access them as they go live online...

A

cross 2025, amplifi and local sustainability consultant, Christina De Poitiers have delivered a series of webinars to help local businesses navigate the challenge of reducing their emissions, and to explore how they can become more sustainable.

Our goal is to raise awareness and share the latest thinking across a mixture of different topics.

This series of practical conversations tackled a different piece of the sustainability puzzle each time, from digital footprints to supply chains to the surprising power of pensions.

Now that the full series is live, here’s a look back at the five webinars which have explored a variety of subject matters relating to the environment and how businesses can improve in certain areas in order to improve their eco footprint…

service-based business models.

The key takeaway was simple: circularity isn’t just about reducing waste. It’s about building systems that are more resilient, more efficient, and more profitable. amplifi is currently working with Tracy Sutton, from Root, on a local Circular Economy plan.

There will be more information across the coming months, but if you have ideas on this topic, contact us on info@amplifi.tw

Digital Sustainability: What Can You Do?

Green Returns: The Power of Your Pension

This important topic affects every organisation, often invisibly. While most businesses recognise the environmental impact of physical operations, fewer understand that websites, cloud storage, and online services carry a carbon cost of their own.

This opening session with Wholegrain Digital broke the idea of ‘digital sustainability’ into manageable steps. They included: smarter content management, leaner design practices, using green hosting and improved data hygiene. The speakers explored how a lighter digital footprint doesn’t just reduce emissions: it speeds up customer experience, improves accessibility, and lowers overall costs.

Circular Economy: What Does It Mean for You?

Circular Economy is a term that gets bandied around, but it is often poorly understood.

Panelists showed how businesses can unlock value by designing products and services for reuse, repair, and regeneration. Real-world examples were given, from packaging innovations to

“

While most businesses recognise the environmental impact of physical operations, fewer understand that digital services carry a carbon cost of their own

Your pension may be the most influential sustainability tool you have.

This webinar with Hall & Gertski Wealth Management unpacked how pension funds shape global investment patterns, and how shifting to greener portfolios can have a greater impact than many day-to-day lifestyle changes. It also helped demystify the world of sustainable finance, offering clarity on how to assess providers, understand fund types, and navigate jargon.

The action is simple - look at your pensions, ask questions and then switch to an alternative fund if it doesn’t align with your values.

Sustainable Supply Chains: Why Relationships Matter More Than Ever

With global supply chains under pressure in recent years, amplifi dedicated its fourth webinar to the idea that sustainability isn’t just about materials it’s about relationships.

The speakers (COOK and one of their suppliers, Provenance Potatoes) emphasised that responsible sourcing requires transparency, trust, and

collaboration across every tier of a supply network.

Businesses that nurture their supplier partnerships are the ones most likely to weather disruption, reduce risk, and improve their environmental and social impact.

The webinar’s practical guidance on auditing, communication, and long-term planning makes it a great watch for any operations-focused leaders.

Better Transport, Better Business: What We Learned

The series concluded with a lively session on transport - an area where regional businesses stand to benefit as much as the environment. With congestion, cost pressures, and changing commuter habits reshaping towns like Tunbridge Wells, the webinar explored how better transport infrastructure can strengthen local economies, support recruitment, and improve quality of life. Thanks to Michael Solomon Williams, Head of Campaigns at Campaign for Better Transport.

All five webinars are now available to watch on amplifi’s YouTube channel: @ amplifi_ and each of these have various resources for you to find out further information. Details are on our website: amplifi.tw For local organisations looking to reduce your carbon emissions and increase your impact in the local area, become an amplifi member free of charge and receive news, offers and event invitations for the years ahead.

We will get there faster if we travel together.

Discover more about amplifi here: www.amplifi.tw

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

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FREE SOCIAL MEDIA AUDIT FOR ADVERTISERS It’s concerning to note that while 90% of local businesses depend on social media as part of their marketing success, 43% of small businesses don’t measure their social media ROI*.

At JJL Media & Marketing, we understand that SMEs juggle numerous responsibilities, including managing their social media accounts.

To help your marketing work harder, we're pleased to offer all current advertisers in the Tunbridge Wells Business Magazine a complimentary Social Media Audit. This free service aims to enhance your online presence and ensure that your social media efforts produce effective, relevant and measurable results.

To book your free audit please contact Sophie Blackburn-Waters:

sophie@jjlmedia.co.uk. * 90% of small businesses leverage social media in their marketing strategy – Talkwalker * 43% of small businesses don’t measure their social media ROI – Capsule CRM

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FEATURE

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

How access for all drives success Earlier this year we spoke to Lisa Beaumont, local marketing expert and co-founder of West Kent Different Strokes (WKDS), a peer-support group for those who have survived having a stroke. She is also an active campaigner for disability rights. Here Lisa tells us about the latest developments from Tunbridge Wells Access Group which she is also involved in with...

P

urple Tuesday, which is celebrated on the first Tuesday of November annually, is a global movement to improve the customer experience for people who live with additional needs. It highlights the value of 1.8 billion disabled people, which make up 17% of the global population. So it seemed fitting that winter is the perfect time to give an update on the activities of Tunbridge Wells Access Group’s progress towards its goal of making Tunbridge Wells a beacon of accessibility in the South East.

“

The Tunbridge Wells Access Group is thrilled to know their campaign has triggered progress for accessibility improvements which will help to attract more residents, customers and businesses to the town Accessibility Accreditations

This year, the group has conducted access reviews with hospitality venues within a scheme they introduced with backing from RTW Together BID, who are committed to enhancing the town to make it attractive for all, regardless of their additional needs.

Assessments have already been undertaken for: Royal wells Hotel, Côte restaurant, Bill’s café and The Spa Hotel.

The goal is for the group to visit every BID member venue, with the benefit of a limited budget available to fund some of the recommendations for improvements.

The value-add of the group’s involvement in offering advice and customer insight from people with lived-experience of disability, combined with the physical aids available, ensure that all customers feel welcome.

On October 31, Alex Green, CEO of RTW Together was delighted to present the first certificate to Amy Tye, General Manager at the Royal Wells Hotel. Amy commented: “I aim to meet the needs of every customer, this certificate will show that my efforts have been recognised.”

Simple and effective actions include

SEAT OF POWER: Amy Tye with Anne Musker and Alex Green at Royal Wells hotel with their accessibility accreditation certificate the installation of a new doorbell to help independent wheelchair-users, like Anne Musker – who is Tunbridge Wells Access Group’s Chair - to get into the venue.

Anne comments: “If only we could bottle Amy’s can-do attitude and pass it onto everyone. Her willingness to adopt extra ideas like: a hearing-loop, magnifying sheets, doorbells and signage was refreshing, and she took steps to fill all these gaps.”

High Brooms station development

Following a petition in July led by Anne Musker, the group’s concerns were raised in Parliament. Parliamentary UnderSecretary of State for Transport, Simon Lightwood, was recorded in Hansard as saying: “I would like to thank the

ON TRACK: Tunbridge Wells Access Group has been working with Mike Martin MP to improve accessibility at High Brooms station

petitioners from Tunbridge Wells for raising this important issue regarding accessibility at High Brooms station.

Accessibility is an integral part of our rail reform programme, and I am committed to enabling all passengers to travel easily, confidently, and with dignity. We want to make it as easy and accessible as possible for everyone to get around, and I am proud that the Government’s Access for All programme has already delivered stepfree accessible routes at over 260 stations across the country.”

The project at High Brooms awaits confirmation of its funds, however at the end of October, Access Group’s Transport Officer and Southborough Town councillor, Alan Bullion, reported that the scoping has been completed for the addition of lifts and a bridge.

He added: “Mike Martin MP continues to seek support from The Transport Minister, Heidi Alexander. The group is thrilled to know that their campaign has triggered progress for the improvements at High Brooms. Better access will help to attract more residents, customers and businesses to the town.”

To request an accessibility review for your hospitality business. Please contact Lisa Beaumont- Publicity Officer TW Access group: lisa@lisabeaumontmarketing.co.uk and check out the resources on www.rtwtogether.com/enhancing

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

FEATURE

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Why getting probation right from day one ensures enduring success Following the government’s recent U-turn on workers’ rights from day one, Gemma Farina, Managing Director of GFHR Consulting explains why probation periods cannot be treated as a formality by small businesses. Here she shares her advice on the key points for an effective probation plan...

T

he recent U-turn on plans to introduce day-one unfair dismissal rights has left many small businesses breathing a sigh of relief. Instead of immediate protection from unfair dismissal, the government now plans to have the qualifying period at six months; a reduction to the current two-year qualifying period. While the political back-and-forth has created uncertainty, one message is clear: probation periods matter more than ever, particularly for smaller employers where every hire makes a significant impact.

“

A structured probation period sets the tone for the entire employment relationship Probation has long been treated by many organisations as a boxticking exercise, but in a landscape where expectations around fairness, transparency and good people management continue to rise, that approach is no longer enough. Bodies such as the CIPD have been encouraging employers to strengthen induction, performance management and early review processes well ahead of any legislative change. Done well, probation is not about restriction or red tape.

It’s about empowering employers and employees to succeed together.

A structured probation period sets the tone for the entire employment relationship. It defines what good performance looks like, clarifies cultural expectations and makes it easier to

spot early signs of mismatch. In small businesses especially, where a single hire can shift team dynamics, clarity in those first months reduces risk and builds confidence on both sides.

What an effective probation period should include:

A robust probation process isn’t complicated, but it does require intention: • Clear contractual terms outlining length, review points and expectations • A structured induction so new starters understand company culture, their role, systems, tools and priorities • Regular one-to-one check-ins to share feedback, adjust objectives and identify training and support needs • Transparent performance criteria which are measurable and linked to behaviours as well as outputs • Accurate documentation if concerns arise, ensuring fairness and consistency • Manager capability so conversations are confident, constructive and timely These steps empower people to perform well, not trap them in procedural hoops.

They also help businesses avoid fire-

fighting later by creating early alignment and identifying issues before they escalate.

What the policy shift means for small employers

With the move to a six-month threshold, probation becomes an even more critical window. It is the period where expectations are set, performance is observed and both sides can assess whether the partnership is right. For growing businesses, this is essential. A clear framework supports better hiring decisions, stronger working relationships and long-term stability.

Handled thoughtfully, probation is not just a compliance step. It is an investment in people, culture and sustainable growth.

If you’d like guidance reviewing or refreshing your probation processes, GFHR Consulting is here to support you.

You’re welcome to get in touch on 01892 300360 or info@gfhr.co.uk for a friendly conversation about how we can help your business build confidence from day one.

58

RECRUITMENT

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Recruitment Solutions:

A

Building Careers and Businesses with a Festive Spark

s the twinkling lights of Tunbridge Wells illuminate the streets and the scent of mulled wine fills the air, businesses across our vibrant town are preparing for a season of celebration—and opportunity.

At Recruitment Solutions, we believe Christmas isn’t just about giving gifts; it’s about giving people the chance to shine.

For over two decades, we’ve been the trusted partner for local companies and job seekers, helping them unwrap their potential and start the New Year with confidence.

boost your brand, an administrator or salles person we have the network and expertise to deliver. Our reach extends across Kent and Sussex, but our heart beats strongest here in the Royal Town.

THE GIFT OF TALENT

Christmas is a time for reflection—and planning. Many businesses use December to prepare for growth in the year ahead.

That’s where we come in. Recruitment Solutions offers tailored services for permanent, temporary, and interim roles, across sectors including finance, legal, marketing, administration, and more.

We don’t just fill vacancies; we help you future-proof your team.

For job seekers, the festive season can feel quiet—but behind the scenes, opportunities are sparkling. Our consultants work tirelessly to match candidates with roles that align with their skills and aspirations. From free CV reviews to interview coaching, we provide the support you need to step into January with confidence.

Looking for a last-minute hire before year-end? Need temporary staff to cover the holiday rush? Or planning a strategic recruitment drive for 2026? Let us take the stress out of your search so you can focus on what matters—celebrating success.

WHY CHOOSE RECRUITMENT SOLUTIONS? • Local Expertise: We know Tunbridge Wells and the surrounding areas better than anyone.

• Personal Service: Every candidate is interviewed, every client is understood.

WHO WE ARE

Founded in Tunbridge Wells in 2001, Recruitment Solutions was born from a simple but powerful idea: to deliver the kind of service we would want ourselves—honest, proactive, and personal. Today, with offices in Tunbridge Wells, Sevenoaks, and Kings Hill, we remain proudly independent and deeply rooted in Kent’s business community. Our mission is clear: to build teams that build businesses and careers that reward.

Unlike faceless national agencies or onesize-fits-all job boards, we take the time to understand the full “touch, feel and texture” of your business. We meet every candidate personally, ensuring that when we present someone to you, they’re not just qualified—they’re the right cultural fit.

This commitment means our clients save time, and our candidates feel valued.

WHY LOCAL MATTERS

Tunbridge Wells is more than our headquarters—it’s our home. We know the local market inside out, from bustling SMEs to established enterprises. Whether you’re looking for a Finance Manager in Tonbridge, a Legal Cashier in Tunbridge Wells, or a Marketing Executive to

• Proven Results: Over 20 years of building careers and businesses across Kent.

• Passionate Team: Dedicated consultants who care about your success.

OUR PEOPLE, OUR PASSION

At Recruitment Solutions, people are at the heart of everything we do. Our team—led by founder Robert Dutton—is passionate about making recruitment personal again. We’re proud to say that many of our client relationships span decades, built on trust and results.

And for candidates, we’re more than a stepping stone; we’re a partner in your career journey.

ADDING CHRISTMAS SPARKLE

This December, we’re embracing the festive spirit in style. Our Tunbridge Wells office is decked out with lights and cheer, and our consultants are ready to help businesses and job seekers alike make this season truly magical. Think of us as Santa’s little helpers—delivering the gift of talent to companies and the gift of opportunity to individuals.

Let’s Make 2026 Your Best Year Yet As we raise a glass to the festive season, we invite you to join the hundreds of businesses and thousands of candidates who trust Recruitment Solutions. Whether you’re hiring or job hunting, we’re here to make your journey smooth, successful, and even a little bit sparkly.

Contact us today: 2 St. Johns Road, Tunbridge Wells, TN4 9QW Tel: 01892 540054 Email: hello@recsol.co.uk www.recsol.co.uk From all of us at Recruitment Solutions, Merry Christmas and a prosperous New Year!

59

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Supporting Your Projects with Premier Portable Accommodation Solutions At Ashdown Plant Hire & Sales Southern Ltd, we provide superior portable site accommodation and plant hire solutions. Based in Reigate, our mission is to support the construction and event sectors across the South East and London with unparalleled service and expertise. As accommodation specialists, we’re dedicated to delivering flexible, efficient spaces tailored to the unique needs of our diverse clientele.

Portable accommodation suppliers to construction, industry & events offices, toilets, storage containers, modular buildings

Contact Ray or Kim

07774 983850 07941 278883 www.ashdownpss.co.uk

Invest in Your People.

Strengthen Your Organisation • Holistic nutrition workshops for energy, mood & mental clarity • Engaging wellbeing sessions that inspire lasting habits • Practical, kitchen-free demos that fit any workday • Healthier bodies, steadier emotions, stronger performance

Vesela Savova Drews CERTIFIED HOLISTIC NUTRITIONIST

Plateful Nutrition NOURISHING WORKPLACES - BODY, MIND AND MOOD

www.platefulnutrition.co

RECRUITMENT

TUNBRIDGE WELLS BUSINESS MAGAZINE MAY 2025

assemblyhalltheatre.co.uk Tunbridge Wells

15 YEARS

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5 DECEMBER – 4 JANUARY CALVERLEY GROUNDS FESTIVETW.COM

Main Sponsor

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After Hours Where to wind down in the Wells

A FESTIVE FEAST

Essence at The Pantiles serves up delicious dishes for Christmas and New Year TIME TO SHAPE UP

We speak to Natural Fit and Apex Gym about their unique approach to fitness and wellbeing

PROPERTY MOVES

Our experts share their thoughts on how the Chancellor's Budget affects the housing market

RAISE A GLASS

James Viner selects his top tipples for the festive season and to toast the new year in style

OUTSIDE EDGE

Why now is the time to start planning your garden for 2026 using holidays as your inspiration

62

FOOD & DRINK

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Rethink your recipe repertoire

After losing her husband to cancer in 2023 and then this year seeing her family life shift again due two of her children being away at university and her youngest going into sixth form, published cookery writer Anna Stanford started to reflect on things. Over time her passion for cooking returned and with it the desire to write a second book. Here the popular local foodie, who has over 198k followers on Instagram, tells us more about her new tome Spinning Plates and selects some seasonal recipes to savour...

A

fter the success of my first book, Anna’s Family Kitchen, published in 2022, I always knew I wanted to write a second. But life took a painful turn, and in December 2023 I lost my husband after his long battle with prostate cancer. In the months that followed, I spent a great deal of time reflecting. When I eventually returned to work, I began to think about the future of my Instagram account, @ annasfamilykitchen, and whether I truly had another book in me.

“

My recipes are straightforward, low-fuss meals designed for busy families, with simple ingredient swaps and can be adapted for vegetarians or made gluten or dairy-free throughout By the summer of last year, I felt my creativity in the kitchen slowly returning.

At the same time, it struck me that with one daughter at university and my eldest son in his final year of school, it would soon be just my youngest and me at home. Our family of five had, for long stretches of the year, become a family of two. I wondered whether this new stage of life would resonate with the people who follow my recipes and those who might buy another book. But the answer was obvious: all families evolve.

Sometimes tragically, sometimes naturally - children leave home, loved ones pass away - but they’re still present in our lives, often popping back through the door when we least expect it. It wasn’t just my family changing; all families are constantly shifting and reshaping.

So I decided to quietly begin writing again. By the time my publisher, Octopus, approached me, the book was already halfway

written. I remember being on a work call during the early stages of planning the chapters. The client asked what I had planned for the rest of the day, and I used one of my favourite phrases: “spinning plates.” He immediately said it should be the title of my next book - and it just clicked. The rest, as they say, is history.

Spinning Plates was published on October 9 and the recipes are straightforward, low-fuss meals designed for busy families, with simple ingredient swaps throughout. Many dishes can be adapted for vegetarians, or made glutenor dairy-free. Each recipe includes icons showing whether it can be made in a slow cooker or air fryer, or whether it’s suitable for freezing or batch cooking.

Spinning Plates by Anna Stanford is published by Octopus and available to buy from all good bookshops priced £22.

For more information on Anna and her recipes visit: www.annasfamilykitchen.com

FOOD & DRINK

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

63

Prep time: 10–15 minutes | Cooking time: 15 minutes or 2–6 hours hours (if making your own stock) | Serves: 4

Chicken & Sweetcornsoup Soup Chicken & Sweetcorn Prep time: 10–15 minutes Cooking time: 15 minutes | Serves: 4

This is my spin on a chicken and sweetcorn soup you may have tried from your local Chinese restaurant. Whenever I roast a chicken, I put the cooled, stripped carcass in the freezer. When I have a couple of carcasses, I add them to a pan straight from the freezer with an onion, carrot, herbs, peppercorns and plenty of water, then simmer on the hob or transfer to a slow cooker (see Tip below). But if that’s all too much, just use good-quality shop-bought stock!

To make the soup, add the stock, half the chicken and half the sweetcorn to a pan, together with the soy sauce, sriracha, garlic and ginger. Bring to a simmer.

Remove heat and either blitz To make the soup, addfrom thethestock, with a handheld blender, or transfer to a large half the chicken andthen half the blender, blitz, return to the pan.

1 litre (1¾ pints) good-quality chicken stock (either homemade or shop-bought) 300g (10½oz) cooked chicken, chopped or shredded 100g (3½oz) sweetcorn kernels, either canned, frozen or cut off fresh cobs 3 tablespoons soy sauce or tamari 2 teaspoons sriracha (or use sweet chilli sauce) 1 garlic clove, crushed 2 teaspoons chopped fresh root ginger 2 eggs, whisked 5 spring onions, trimmed and chopped sesame oil, for drizzling (optional)

1 litre (1¾ pints) good-quality chicken stock (either homemade or shop-bought)

sweetcorn to a pan, together with Add the remaining chicken and sweetcorn. Bring to a simmer and cookgarlic for 5 minutes, the soy sauce, sriracha, andthen add the 300g (10½oz) cooked chicken, whisked eggs. Stir and cook gently for 3 minutes ginger.

Bring to a simmer.

Remove so the eggs disperse in the stock, cook evenly and chopped or shredded resemble threads. Serve in bowls and finish with the from the heat either blitz springand onions and sesame oil, ifwith using.

100g (3½oz) sweetcorn kernels, a handheld blender, or transfer to either canned, frozen or cut off a large blender, blitz, then return fresh cobs to the pan.

3 tablespoons soy sauce or tamari Add the remaining chicken and sweetcorn. Bring to a simmer and 2 teaspoons sriracha (or use sweet cook for 5 minutes, then add the chilli sauce) whisked eggs. Stir and cook gently 1 garlic clove, crushed for 3 minutes so the eggs disperse 2 teaspoons chopped fresh root in the stock, cook evenly and ginger resemble threads. Serve in bowls TIP chicken carcasses with 2 litres (3½ pints) of water in a large 2 eggs, whisked To make your own stock, cover the cooked with the spring onions pan. Add 1 chopped onion, 1 choppedand carrot,finish 1 teaspoon black peppercorns, 2 tablespoon apple cider vinegar and a few sprigs of any fresh herbs you have.

Bring to theoil, boil, then reduce the heat and simmer, uncovered, and sesame if using.

5 spring onions, trimmed and for 2 hours. Or, better still, cook covered in a slow cooker on medium or in the oven at 130°C Fan/150°C/300°F/ Gas Mark 2 for 6 hours. chopped Strain the stock before use and either use straight away or cool and transfer to an airtight container.

Sesame oil, for drizzling (optional)

The stock will keep in the refrigerator for up to 3 days and it can be frozen for up to 3 months (defrost overnight in the refrigerator before use).

Cooking time: 2 hours 10 minutes–6¾ hours | Serves: 6

Ham

ates Ch1 Light 024-049.indd 48

Glazed Ham

30/04/2025 10:05 10:06

Spinning Plates Ch1 Light 024-049.indd 49

30/0

Prep time: 20 minutes Cooking time: 2hrs 10 minutes to 6hrs 45 minutes | Serves: 6

a whole cooked gammon is a great Sunday lunch centrepiece. It can refrigerator (it will keep in an airtight container for up to 3 days) for 2kg (4lb 8oz) whole gammon joint, Put the gammon and the other e provided a few ideas for different glazes for you to try.

boneless, unsmoked

ingredients in a flameproof

pan or slow cooker. Pour oint, boneless, unsmoked the gammon and the other ingredients incasserole a 1 onion,Put quartered

flameproof casserole pan or slow cooker. Pour inin2 litres (3½ pints) of water so 2 carrots, roughly chopped 2 litres (3½ pints) of water so it nearly comes to the it nearly comes to the top of the top of the gammon. If cooking on the hob, bring it 1 clementine, halved slowly to the boil, then reduce the heat, covergammon. and If cooking on the hob, simmer for 1¼ hours. Or cook in a slow cooker on 2 bay leaves bring it slowly to the boil, then ns low for 6 hours. reduce the heat, cover and simmer 2 sprigsLeave of rosemary the ham in the stock to cool slightly, then lift for 1¼ hours. Or cook in a slow it out, discarding any string.

Remove the rind, leaving LAZE 1 teaspoon black peppercorns a layer of fat on the ham. Score the fat at 1cm (½ inch) cooker on low for 6 hours.

4 wholeintervals clovesin a criss-cross pattern.

Leave the ham in the stock to cool ustard Combine & your chosen glaze ingredients in a small pan FOR APRICOT BRANDY GLAZE slightly, then lift it out, discarding and heat gently, stirring, until the sugar dissolves.

4 tablespoons apricot jam any string. Remove the rind, leaving E GLAZE If oven-baking, preheat the oven to 190°C Fan/210°C/ 2 tablespoons brown sugar a layer of fat on the ham. Score the 410°F/Gas Mark 6½. Line a baking tray with nonstick baking paper.

Sit the ham onmustard the lined tray. Brush fat at 1cm (½ inch) intervals in a 2 tablespoons wholegrain mall orange the ham all over with half the glaze, and bake for criss-cross pattern.

20 minutes, then brush with the remaining glaze 1 tablespoon brandy and bake for a further 20 minutes until golden. Combine your chosen glaze ANGE GLAZE FOR HONEY & CLEMENTINE GLAZE molasses ingredients in a small pan and Leave to rest for 15 minutes before carving then 4 tablespoons honey serve hot with the Maple-roasted Root Vegetables heat gently, stirring, until the sugar and parsley sauce.

2 tablespoons brown sugar dissolves. If oven-baking, preheat method: Loosely wrap the uncookedthe oven to 190°C Fan/210°C/410°F/ juice of Air ½ fryer clementine or ½ small gammon joint in foil and cook in a preheated bles (see page 175) orange air fryer at 170°C/340°F for 1½ hours. If you have Gas Mark 6½. Line a baking tray with a smaller air fryer, a 1.5kg (3lb 5oz) joint will take nonstick baking paper. Sit the ham 1 tablespoon 1 hour 10Dijon minutesmustard to cook, a 1kg (2lb 4oz) joint on the lined tray. Brush the ham all 50 minutes or a 500g (1lb 2oz) joint 25 minutes.

FOR POMEGRANATE & ORANGE with half the glaze, and bake ched in the stock score GLAZE To glaze, uncover, then remove the rind and over s), it can be cooled, the fat. Return the ham directly in the basket,for brush 20 minutes, then brush with tablespoons pomegranate rated for up to 24 days over half the glaze and cook for 10 minutes, then the remaining glaze and bake for a brush over the remaining glaze and cook for a further molasses 10 minutes until golden. Serve as above. further 20 minutes until golden. can also be frozen.

2 tablespoons brown sugar Leave to rest for 15 minutes before transfer to an airtight Juice of ADAPTATION ½ orange to 3 months. Defrost carving. ▶ For gluten-free, use gluten-free mustards.

ht before using.

30/04/2025 10:48 10:50

Spinning Plates Ch5 Weekends 128-169.indd 155

30/04/2025 10:

FOOD & DRINK

64

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Let your festive celebrations come alive at Essence…

Images by Key & Quill

Essence at The Pantiles is ready to welcome you with its warmth and culinary creativity this festive season courtesy of its inspiring seasonal menus says Bibi Roy

T

he festive season is a time for indulgence, togetherness, and a touch of magic and nowhere captures that spirit more beautifully than Essence at The Pantiles

by Atul Kochhar. Celebrating two years in February 2026, and located in the heart of Tunbridge Wells, Essence is more than a restaurant; it is a destination where culinary artistry meets warm hospitality.

This December, we are delighted to unveil our festive menus brochure, designed to make every celebration unforgettable.

Crafted by Michelinstarred chef Atul Kochhar, the menus bring his signature flair for pan-Indian cuisine into harmony with the traditions of the season. Expect vibrant flavours, innovative twists, and dishes that surprise and delight. Each menu is thoughtfully curated to showcase the very best of festive dining. Whether you’re planning a family gathering, a corporate celebration, or a romantic evening, Essence offers an atmosphere that is both elegant and inviting.

“

Expect vibrant flavours, innovative twists, and dishes that surprise and delight

The brochure is your guide to the season’s highlights. Starting from our indulgent Festive Tasting Menu available throughout, to exquisite Christmas Day, Boxing Day, New Year’s Eve and New Year’s Day creations, that capture the joy of the holidays. It reflects our philosophy that dining should be more than a meal, it should be an experience, a memory, a moment to savour.

As the colonnades of The Pantiles glow with lights and laughter, Essence stands ready to welcome you with warmth and creativity. We invite you to explore our festive brochure, discover the menus, and join us in celebrating the season with flavour, style, and a touch of Atul’s culinary magic.

This Christmas, let Essence at The Pantiles be the place where your celebrations come alive.

Get in touch: Website: www.essencerestaurants.co.uk Link to the brochure: tinyurl.com/4py3576h

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Food with friends

FOOD & DRINK

65

The Future Is Bright Headlight Restoration

by Dent Rewind Ltd Many drivers don’t realise how much cloudy, yellowed headlights can affect both safety, becoming an MOT failure and the overall look of their car.

Over time, sunlight, weather, and road debris, wear away the original UV coating on headlight lenses, leaving them dull and hazy. Dent Rewind Ltd’s headlight restoration service tackles this problem with a simple, effective solution.

Try our Basil to You delivery or café collection service

www.foodbybasil.com/delivery

Their process goes beyond a basic polish. They remove the old, damaged UV coating completely, restore the lens surface, and then re-apply a fresh, protective UV coating. This not only brings back the clear, bright appearance of the headlights but also helps protect them from future fading. The improvement in night-time visibility is immediate, and the car looks noticeably newer.

By restoring rather than replacing headlights, drivers save money and avoid unnecessary waste.

The service is quick, affordable, and carried out by skilled technicians who understand the difference that clear headlights make on the road.

With Dent Rewind Ltd’s expert approach, the future really is bright—both for your headlights and your driving confidence.

Pop by our workshops in High Brooms for a free assesment, quote and advice.

Get a free quote today

01892 523766 info@dentrewind.com www.dentrewind.com

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FOOD & DRINK

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Taste the difference

A

Whether you’re choosing a bottle for the Christmas table, gifting friends, or looking to toast 2026 then our Drinks Editor James Viner has you covered...

fter an intensive autumn of tastings, I’ve selected eleven excellent wines to enhance Christmas dining and gifting, ranging from a discounted white Burgundy to a remarkable Kentish Pinot Noir from Simpsons’ Wine Estate, a founding member of The Wine Garden of England, the collective of Kent’s top nine award-winning wine producers.

Cheers!

Pink & Reds 1. Specially Selected Rioja Rosado 2024, Spain – Aldi £7.49 (13%) Buy plenty of this scrumptious, multipurpose, herby, red-berry-stashed, festive pink Rioja, which shines with mild curries, shellfish, grilled fish, and lamb.

You won’t regret it.

2. Corte Alle Mura Chianti Riserva 2021, Tuscany, Italy – Lidl £7.29 (13%) Seek out this characterful, herb-tinged Tuscan Lidl charmer, alive with potpourri, violets, black tea, bright red fruits, and umami—hello steak, goose, and duck.

3. Wynns Coonawarra Estate ‘The Gables’ Cabernet Sauvignon 2022, Australia – Majestic £10.50 mix 6 (13.7%) Coonawarra is Australia’s most Médoclike enclave, and this bonzer bottle shows why it excels. Think mint-brushed blackcurrants and cherries layered with subtle tobacco. A beauty.

4. Santa Tresa, Cerasuolo di Vittoria 2022, Sicily, Italy – The Wine Society £12.95 (14%) Bring Sicilian charm to your festive table with this juicy, irresistible, cherry- and raspberry-licked, organic, low-tannin Nero d’Avola-Frappato DOCG gem. Turkey?

Tuna? It loves them both. Salute!

in second-use French oak, this gracefully spiced, red-fruited Pinot is a joyful festive showstopper.

Whites

“

Seek out characterful wines for festive dining and remember that no celebration is complete without a polished sparkling wine

1 2

Made from Burgundian clones grown in Kent’s chalky Elham Valley and matured

5

If you enjoy English wines, try this bright, unoaked, elderflower- and hedgerowscented Bacchus (with a little Chardonnay) from Staplehurst’s dynamic Balfour Winery. A whizz with fish and chips, oysters, or winter salads.

10. Petaluma Adelaide Hills Chardonnay 2022, Adelaide Hills, Australia – Tesco £18.50 (13.5%)

6 7 8 9 10 11

8. Co-op Irresistible English Bacchus 2023, Kent – Co-op £13 (11.5%)

This rare white Piedmontese grape is cultivated on steep hills just east of Tortona and yields a delicately mineral, herbal, orchard-fruited, structured wine. Here’s a compelling, full-bodied expression — a true standout at The Wine Society’s superlative autumn press tasting.

4

Silky, X-factor Brouilly from old Gamay vines, bursting with pure red fruit and bright granitic Beaujolais ‘cru’ swagger. So saporous, I couldn’t resist swallowing half of my first sip — perfect for turkey and Boxing Day leftovers.

This tasty, unoaked, subtly nutty and creamy single-vineyard Chardonnay from southern Burgundy’s Mâconnais is a steal at a tenner. Excellent with turkey, fish, soufflés, and gougères — see you at the checkout.

9. Timorasso Derthona, Boveri Luigi 2023, Colli Tortonesi, Italy – The Wine Society £16 (14%)

3

5. Les Mines Domaine Chevalier-Métrat Brouilly 2023, Beaujolais, France – Lea & Sandeman £15.95 case price (13%)

6. Simpsons’ ‘Rabbit Hole’ Pinot Noir 2023, Barham, Kent – The Wine Society, Corkk, Grape Britannia, Noble Green Wines, Simpsons Wine £25-£32 (13%)

7. Cave de Lugny, Mâcon-Lugny Les Charmes 2023, Burgundy, France – Waitrose, £10 from December 3-January 1, down from £16.99 (13%)

Looking for a premium supermarket white for turkey or seafood? This multilayered Aussie Chardonnay – with notes of pink grapefruit, stone fruit, and a whisper of oak – delivers beautifully.

Decant if possible.

Bargain Festive/NYE Fizz 11. Bouvet Ladubay 'Trésor' Saumur Brut 2021, Loire, France – Majestic £15 mix 6 (12.5%) No celebration is complete without polished bubbly. This delightfully buoyant Loire Valley traditional-method blend of versatile Chenin Blanc and Chardonnay hits the mark, with notes of honeysuckle, apple, pear and a long citrus finish. Ideal with poultry and shellfish. Happy New Year!

Follow James on Instagram @QuixoticWines

Zorba Meze Grill -

FOOD & DRINK

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

67

Celebrate the season, celebrate the flavour As another year draws to a close, we want to thank all our guests for their incredible support. At Zorba Meze Grill, we’re proud to bring the true flavours of Turkey to Tunbridge Wells — from our signature charcoal-grilled dishes to our fresh, vibrant meze prepared daily by our chefs. Your support is what keeps our Mediterranean spirit alive.

This December, we’re embracing the festive season with good food, warm hospitality and the lively atmosphere Zorba is known for. Whether you’re joining us for a cosy meal, a gathering with friends, or cocktails at the bar, our team is here to make every visit special.

And for those looking to welcome 2026 in style…

Join us for our New Year’s Eve Celebration!

Expect a night filled with delicious food, music, dancing and the unmistakable Zorba energy. Enjoy a special NYE menu, festive drinks and an unforgettable atmosphere as we count down to midnight together. Limited spaces available, so early booking is recommended.

From all of us at Zorba Meze Grill, we wish you a joyful festive season and a happy New Year. Thank you for being part of our journey — we look forward to celebrating with you.

Zorba Meze Grill - Eat. Drink. Celebrate.

Book NOW:

zorbamezegrill

01892 530051

www.zorbamezegrill.com 2 & 4 Upper Grosvenor Road, Tunbridge Wells, Kent

zorba_mezegrill

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PROPERTY

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Why you can now act with confidence if you’re looking to buy, sell or rent Now that the Budget has been announced, the property market can get moving says Becky Moran of TN Lettings and TN Sales. Read on to discover why now is a strong moment to secure opportunities in the housing market...

T

he rental and sales market has spent months in a holding pattern. Buyers waited for clarity. Landlords held off making decisions. Tenants wondered what the rental landscape would look like.

With the Budget now published and the big questions finally answered, the market can move again.

The Budget brought targeted changes rather than sweeping reform. Most everyday buyers saw no updates to Stamp Duty. Tenants saw no uplift in Local Housing Allowance. The headline shift arrived in the form of a mansion tax-style council tax surcharge on homes valued at more than two million pounds. For many people, that means far less has changed than expected, and the hesitation that held the market still is fading.

What the New Tax Landscape Means for Landlords

The fear of National Insurance being added to rental income has been put to bed. That alone offers peace of mind. The change that matters most is the shift to higher tax bands for property income from April 2027. Rates will increase by two percentage points across the basic, higher, and additional bands. Anyone already managing tighter margins due to mortgage interest restrictions will feel this. It adds weight to conversations about structure, planning and long-term strategy.

There is also a new visitor levy that regional authorities can introduce for short stays and holiday lets. Owners who moved into that model for stronger yields may want to reassess their numbers. The direction is clear. Policy is nudging the sector toward more balanced taxation and tighter oversight, especially on highvalue or short-term stock.

sellers are open to negotiation, and there are opportunities for well-prepared buyers to secure strong deals. With the uncertainty gone, confidence is returning.

Tenants benefit from a clearer path too.

The ongoing reforms in the rentals sector still aim to strengthen protections and improve standards. With the Budget no longer looming, more homes are coming onto the market again as landlords who paused decisions now move forward.

What Buyers and Tenants Can Take From It

Why This Is a Window of Opportunity

The absence of major reliefs means buyers who have been waiting may now be ready to restart their search. Many

“

Now that the Budget has been announced the uncertainty that slowed the market has passed

Property sales and lettings have been slow for three or four months. People stepped back because they wanted to

see the final shape of the Budget and how it would affect everything from rental profits to future housing plans.

Now that the details are known, activity is set to pick up. Investors are reviewing the numbers. Landlords are deciding their next steps. Property developers are reassessing upcoming schemes with renewed confidence. Tenants and buyers are finding a wider choice of properties.

It creates a moment where deals can be done in both sales and lettings. Stock levels are steady. Competition is still lower than usual. Anyone thinking about a move can now act with confidence instead of waiting for news.

Moving Ahead With Confidence

The Budget has landed, and the uncertainty that slowed the market has passed. Whether you are a landlord planning ahead, a tenant looking for a better rental or a buyer ready for your next home, this is a practical time to take action. With clarity now in place, the property market is ready to move again. tnsalesandlettings.co.uk

PROPERTY

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

CREATING BEAUTIFUL LANDSCAPES

gardenproud.co.uk DESIGN | CONSTRUCT | MAINTAIN

Cubit Consulting are a wellestablished firm of Chartered Building Surveyors located in the heart of Shoreditch, London EC2A. Cubit Consulting provides professional services and expert advice to commercial and domestic clients across the UK. Known for its strong market presence, the firm of Chartered Surveyors specialises in Building Surveying (MRICS) and offers a comprehensive range of services. Cubit Consulting prides itself on understanding client requirements and delivering a high quality service, supported by ongoing training and professional development to enhance the quality of its personnel.

SERVICES INCLUDE:

· Building Surveying · Architectural Services and Design

Get in touch with our team of professional experts to discuss your next project.

· Project Management · Party Wall Matters

Cubit Consulting 13-21 Curtain Road, London, EC2A 3LT

· Principal Designer Services · Cost Consultancy and Dispute Resolution

Tel: +44 (0) 207 253 5050 Email: mail@cubitconsulting.co.uk www.cubitconsulting.co.uk

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PROPERTY

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

“Why the right policy choices could turn hesitation into momentum”

Following the recent Budget delivered by the Chancellor Rachel Reeves Deborah Richards of Maddisons is taking a breath and looking forward in the UK property market

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he latest HMRC figures reveal a property market showing welcome signs of resilience, but also clear indications that uncertainty around the Budget has tempered momentum. In October, residential sales reached 98,450, which was 2% higher than in September, though still 2% lower than the same month last year. Meanwhile, commercial property tells a different story, with transactions falling 29% annually to 10,250, despite a slight month-onmonth rise.

These numbers suggest a residential property market which is steady, but cautious. While transactions have not faltered dramatically, they remain below longer-term norms, hinting that confidence has been holding its breath in the runup to government announcements in What remains clear is that the budget. It speaks a functioning property to a familiar pattern: before any Budget, market drives far more than buyers and sellers house sales alone tend to pause and

difference. I felt it was a missed opportunity not to deliver targeted support for first-time buyers or those wishing to downsize - two groups whose ability to move would ease demand pressures and stimulate much-needed stock flow.

A more fluid market benefits everyone when households can transition to homes that suit their needs more easily, and of course greatly aids the economy. Did you know that “UK House Move PLC” is a business that generates around £100 billion every year?!

Looking ahead, there are signs that the run-up to the Budget - and now the run-up to Christmas - have slowed decision making further. My sense is that transactions attempting to beat Budget deadlines were the exception rather than the rule. Overall, the market briefly paused, though its foundations remained strong, fuelled by lifestyle-led relocations rather than pure financial motivation.

I, like many agents, don’t expect activity to surge dramatically before January, although there is definitely an underlying optimism that confidence will rebuild in the new year, particularly since the Budget was not as punitive as many anticipated. With clarity now restored, homeowners reassessing their finances may bring more stock to market, while

“

assess their next move, as any market hates uncertainty. As I reflected recently, predicting such behaviour is more art than science. Yet even with a degree of hesitation in the air, it has been encouraging to see growth - however modest - in residential activity, supported by base rates that are lower than they were just a year ago.

However, the Budget itself left gaps that could have made a meaningful

buyers could gravitate toward properties below key tax thresholds. In areas like the South East, that shift alone could push prices upward in mid-tier brackets.

Of course the high costs of moving, especially with stamp duty, continues to weigh heavily, and until that friction is reduced, pressure in the system remains.

The market also remains sharply divided by sector and region.

For the commercial sector, the picture is more subdued. Like others, I see a market waiting for clarity on business rates and wider economic signals. It isn’t a downturn, it’s a stall. The combination of seasonal slowdown and pre-Budget uncertainty has created a double drag that continues to press lightly on the brakes. What happens next will depend on whether pent-up decisions finally break loose before year-end, or whether this hesitation lingers into early 2026.

What remains clear is that a functioning property market drives far more than house sales alone. From conveyancers and removals firms to local retailers and tradespeople, housing movement keeps economic wheels turning. The right policy choices could turn hesitation into momentum - and momentum into growth. www.maddisonsresidential.co.uk

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

PROPERTY

Your local, Your local, independent sales agent

independent sales agent Always here to help

Always here to help Tel: 01892 249080 Email: info@tnsales.co.uk www.tnsales.co.uk 01892 249080 Your Trusted, Local, IndependentTel: Letting Agents Email: info@tnsales.co.uk www.tnsales.co.uk

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AFTER HOURS

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Life through a lens

Local resident Pat Pope is a legendary photographer who has shot the likes of David Bowie, Oasis, Radiohead and Kylie Minogue. His career was briefly halted when he suffered a cerebral stroke in 2018 but now he’s making exceptional progress as his friend and colleague Lisa Beaumont reveals...

L

ast December Tunbridge Wells Business Magazine reported on the influential music photographer’s Pat Pope’s Art of Reinvention exhibition held at The Pantiles Bar & Café from December 8 to January 8.

A year later, we want to tell you about the tremendous progress that this legendary rock and roll photographer has made courtesy of his friend and fellow stroke survivor Lisa Beaumont.

In 2018 Pat suffered a cerebral stroke which temporarily put a stop to what he loved doing best: being on the road and in the studio with some of the world’s finest musicians. But as the years have passed Pat has made some significant progress which included being able to exhibit some of his finest work here in Tunbridge Wells where he also lives.

Pat’s favourite portrait is this one of David Bowie.

“Pat exhibiting at The Pantiles Bar & Café is a very good example of how a businesses can collaborate with a local charity to deliver outcomes that are mutually beneficial.”

Pat and Lisa Beaumont, who is the Coordinator of West Kent Different Strokes Peer Support Group, were interviewed in the café by Claudia Sermbezis for BBC South East News when the exhibition launched. And its private view saw many of the great and the good of the local culture scene present

Self-portrait November 2025 including Mark Morriss from 90s indie band The Bluetones in attendance.

“The exhibition was a huge success for him, bringing Pat renewed visibility and fresh energy for his work,” comments Lisa.

“Since the exhibition, Pat has continued to rework his vast photographic archive with the support of photographer Richard Groves, who visits twice monthly to assist.

Many of the photographs in his archive which are now being catalogued have never been seen before.”

Pat’s work is pretty much a Who’s Who of modern day music given that he’s photographed everyone from David Bowie and Oasis to the Manic Street Preachers, Radiohead, Suede, Debbie Harry, The Cure, The Prodigy and many, many more over his stellar career.

And as a direct result of the show’s success, Pat has sold numerous books and prints, with additional orders continuing to come in.

He was recently contacted by Télérama, the respected French cultural weekly

magazine, who requested a selection of his work for an upcoming feature.

He also received a double-page spread in Hello Magazine’s Oasis edition for the publication’s special collector's edition which coincided with the Gallagher brothers’ triumphant return to performing live on stages all over the globe for the first time since 2009.

Pat’s work has been displayed in numerous galleries around the world too including the Modern Rocks gallery in Texas in May this year.

Throughout his recovery from having a stroke, Pat has collaborated with King’s Hospital London. Most recently he produced and delivered a workshop about photography techniques for patients at King’s to document their journeys of recovery post-stroke.

Tess Kerslake, owner of The Pantiles Bar & Café commented that it had been ‘an honour’ to host Pat’s exhibition last Christmas.

“It was an honour to showcase Pat’s work for the Art of Reinvention Exhibition at The Pantiles Cafe & Bar. His photos brought people together and created a real buzz in the café. We’re so glad to have played a small part in his next chapter.”

BLUE NOTE: Tess pictured at the exhibition’s launch event with Mark Morriss, English singer and songwriter frontman of The Bluetones.

FOR MORE INFO: You can buy Pat Pope’s book (priced £70 + P&P) and his prints at www.patpope.com GET IN TOUCH: To collaborate with West Kent Different Strokes Peer Support Group please contact Lisa Beaumont westkent@different strokes.co.uk.

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

GARDENING

Let your exotic garden ideas take root in 2026

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It may still be wintertime but did you know that thinking about your next holiday could inspire your garden design? Tim Sykes, of Gardenproud reveals how...

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Italian cypresses, and the odd Scot’s pine tree created a welcome interruption and helped frame the view. The garden had been terraced and so the local stone was used as a facing to the walls, this retained the levels and bordered the patios. The patio surfaces and pathways complimented the rock walls, featuring local crushed stone, porcelain tiles and some interesting patterns created by inset decking features. Two large pergolas draped in an interlinking woven sailcloth created shady spaces near the pool for some attractive lounge seating and a very welcome bar and outdoor kitchen.

hristmas is a great time to take stock and make plans. For many of us it’s one of the few times in the year when, apart from enjoying the festivities, we have a clear space to reflect and think beyond the hustle and bustle of everyday life.

For many of us the festive season is also the time we typically make holiday plans.

It’s a fact that a lot of our garden design clients possess a strong correlation between holiday experiences and lifestyle - and how they visualise their garden and outdoor living space back home.

“

December is a great time to make plans for holidays, but also to think about your outdoor space. So get out a notebook and start planning...

Imagine the scent of pine trees, rosemary and lavender that is so typical of Mediterranean coastlines. The romanticism of an Italian terrace with classic balustrade and long refectory dining table, its stunning views of rolling hills, olive groves and cypress trees. Or, the medieval street fountains of Provence with gentle trickling water and warm sandstone hues, set off by the late afternoon sun. Or, how about a refreshing dip into the infinity pool at the end of a Greek terrace with outdoor kitchen, pergola and an amazing vista that looks out on crystal clear blue seas and drops away to a sandy cove below?

These are just some of the evocative and exotic images which all impact our imagination and remain as happy memories we cherish.

So it’s no wonder that so many clients

understandably want to recreate this feeling of calm and happiness in their own garden.

December is a great time to make plans for holidays, but also to think about your outdoor space. So get out a notebook and start planning…

Two summers ago we treated our friends and family to a holiday at a luxury villa in Corfu. It was a contemporary building with multi levels set into the hills overlooking the North West Coastline near Agios Stefanos.

The views were superb, weather was text book, food delicious with amazing sunsets to boot.

Lots of lazy days spent around the pool with lunchtime journeys to beach cafes and restaurants, then afternoons soaking up the sun and enjoying a good book, or a splash in the pool.

The garden was pretty simple. A relatively arid vista, the deep red local soil, punctuated by local rocks that naturally lay among the gnarled olive trees that dominated the landscape. Small lizards would occasionally scamper onto the rocks to sunbathe in the midday sun.

The planting throughout the garden was Mediterranean in style with just a few species, these included the deep reds and pinks of the oleander shrubs you see lining the coastal roads of Southern France, beautiful red and pink salvias, the deep lilacs and purples of lavender clusters, the wonderful Verbena Bonariensis, plus large clusters of Mexican feather grass, and the sensational purple fountain grass.

For me the combination of the two grasses was the most impactful plant memory from the holiday. Apart from their inherent beauty, the experience of watching and hearing the grass sway in the gentle afternoon breeze was so captivating.

Not surprising that we’ve recommended it in so many contemporary settings and will continue to do so.

So think about your own experiences and your garden but in the meantime I hope you all have a wonderful Christmas and make happy holiday plans.

And if your planning does inspire thoughts about your garden then do contact us.

For some inspired thinking in your garden contact Tim Sykes on 07725 173820, or visit www.gardenproud.co.uk

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HEALTH & WELLBEING

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Shape up for the year ahead Two Tunbridge Wells gyms are proving that fitness isn’t about being a one-size-fits-all approach to staying in shape. That’s why they both specialise in ensuring your personal experience with them is a unique one. Read on to discover what Natural Fit and Apex are doing to ensure the gym is the perfect tonic for you...

“Get ready to step into the new you” Natural Fit’s Director Shaun Harris tells us what makes his luxury gym and wellness centre so special NATURAL FIT Tunbridge Wells is the complete wellbeing club. The gym features state-of-the-art equipment set within light, open studios that feel elegant and considered, while the spa offers restorative warmth and luxury experience. Members enjoy the lounge and café as extensions of their day, places to unwind, work or reset. Every area has been designed with purpose, offering clarity and supporting smooth, enjoyable progress.

Membership begins with a guided approach. Your journey starts with a fact finding conversation and movement screen, giving our team a clear picture of how your body moves and what you hope to achieve. This informs a personalised plan blending

strength training, classes, mobility and restorative treatments, a balanced approach supporting your long-term wellbeing.

Joining in December offers a meaningful advantage. It allows you to settle into the rhythm of the club, establish consistent habits and feel early benefits before January’s momentum arrives. Many members also enjoy using the spa over the Christmas break, a peaceful space to relax, recharge and enter the new year feeling refreshed.

If you’re ready to step into the new you, December provides an intentional and rewarding entry point. Natural Fit is here to support a strong beginning and a thriving start to 2026.

www.naturalfit.co.uk 01892 267540

“What truly defines our gym is our community”

James Stewart reveals why Apex Gym is so much more than just a functional fitness space

www.apexgymtw.co.uk 07877198007

JOINING our gym means becoming part of a community built around progress, support, and expert coaching.

Our diverse schedule is designed to challenge all fitness levels, whether you’re stepping into your first session or pushing towards elite performance.

With high-energy cardio classes, progressive strength training, Hyroxfocused conditioning, and technical Olympic lifting sessions, you’ll always find a workout that inspires you.

Every class is led by experienced instructors who bring passion, precision, and personal attention to your training. They’re here to guide your technique, motivate you through tough moments, and help you achieve

results you didn’t think were possible.

What truly sets our gym apart is our community. You’ll train alongside people who share your drive, celebrate your milestones, and push you to keep improving. There’s a place here for everyone, and every session is an opportunity to get better both physically and mentally.

If you’re looking for structure, variety, and coaching that actually makes a difference, this is the gym for you. Join us and feel what it’s like to train with purpose, and belong to a supportive community. We are running a 21 day introduction offer.

Head to our Instagram or website for more details…

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

HEALTH & WELLBEING

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HEALTH & WELLBEING

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

Going the extra mile Women’s running advocate Liz Hawker unveils new features for the Hendy Tunbridge Wells 2026 Half Marathon to encourage more women to run...

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ne in ten people in the UK have done a half marathon – but how many of that 10% are women?

When it comes to running representation, the Hendy Tunbridge Wells Half Marathon has made it a mission for 2026 to increase female participation with a raft of innovations lined up for 22 February 2026. Its strapline? #worksforwomen.

“We looked at our gender splits over the past several years and only 30% of women were signing up,” explains Race Director, Michael Youlton. “This is lower than for equivalent road marathons and we want to do better. We want this to be a half marathon that works for women.”

ABOUT THE HENDY TW HALF MARATHON It is one of the biggest events in the UK organised by a running club and Tunbridge Wells Harriers who are very proud to have hosted the event for over 40 years. Over the last 10 years, the race has also donated around £200,000 to charity and worthy local causes directly from race surplus.

The race also donates free places to selected charities.

According to this year’s SportsShoes Running Report 44% of men run regularly but only 35% of women. Childcare responsibilities and barriers including safety and intimidation are key factors, with 48% of women saying they had felt unsafe while running and 70% experiencing an intimidating incident on the run.

With this in mind additional all-female training runs have been added to the features included in 2026.

Women’s ambassador and event pacer, Lucy Wright, explains why. “We already offered free training runs for our half marathon – but we’re starting earlier this year. We’re offering women a safe, allfemale space in which to meet, run with other women and find out more from the ambassadors who will be running or pacing on the day over a hot chocolate afterwards.

Getting started together is particularly important in the darker winter months. I love running for the freedom it gives, and it’s lovely to share that with others!”

For the first time ever the event will also offer a female pacer alongside a male at every pacer position from 1 hour 30 to 2

Lucy Wright (3rd from left) with other #worksforwomen ambassadors and pacers hours 50, giving runners encouragement as well as helping them achieve a time they are proud of.

“Self-belief that you can take on a half marathon challenge is the most important part of any runner’s kit – it’s our mission as ambassadors to boost that,” comments Imogen Burman-Mitchell.

“

We want the Hendy TW half marathon to work for women Ultramarathon runner Jodie Gauld will be returning to Kent where she grew up to help inspire other runners at the half marathon. Gauld finished as 2nd woman in this year’s Dragon’s Back Race, a sixday, 380km race across Wales with 16,000 metres of climbing.

Feeling like a runner

Erica Jones, who took on her first Hendy Tunbridge Wells Half Marathon in 2019, found the experience a game-changer and has taken part each year since.

“I’ll never forget the first year I took part it was a real This Girl Can moment.”

“This half marathon has a beautiful town-countryside course and you’re never on your own. Occasionally chatting with people as I went round, or just silently running alongside them, helped me to feel like a real runner for the first time, with an incredible sense of achievement.”

Body barriers

Another barrier faced by many women is fear of leaks or needing the toilet during longer distance runs. For 2026 additional toilets with free sanitary products are being provided to give women peace of mind and reduce queuing before the 9am start.

For Claire Austridge, Chief Operations Officer of event partner NIXI Body, reducing this anxiety is key to getting more women to take part: “We’re encouraging women of all ages and life stages to chase their running goals. We know fear around leaks can put many women off running - especially if they are coming back from having a baby or moving through menopause.

“We love to see organisation acknowledging barriers for women and working to break them – exactly what TW HM are doing with this initiative.”

#worksforwomen innovations for the 2026 Hendy Tunbridge Wells Half Marathon: • Female pacers alongside males at every pacing position • Free additional all-female training runs • Additional toilets dedicated to women at the race HQ to reduce queues • Free sanitary products in HQ toilets • A pregnancy deferral policy • Race t-shirts in an additional fitted shape To discover more about the Hendy Tunbridge Wells Half Marathon, which takes place on February 22 in 2026, visit www.nice-work.org.uk/e/the-hendytunbridge-wells-half-marathon-9201

HEALTH & WELLBEING

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

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PEX

T U N B R I D G E

W E L L S

07877198007 info@apexgymtw.co.uk www.apexgymtw.co.uk

Unit 6, Kingstanding, Tunbridge Wells, TN2 3UP

• CLass based, functional fitness gym • Community focused • Great way to work on strength, conditioning and technique while having fun and meeting new people • Results based programming for all fitness levels designed by expert coaches

SCAN HERE TO BOOK

YOUR GO TO SPOT IN THE CENTRE OF TUNBRIDGE WELLS Take a moment out of the Christmas rush or the January sales and settle in at TN1.

Join us for breakfast, lunch, dinner or drinks, and enjoy a welcoming atmosphere, great food and a friendly team ready to look after you.

We’re proud to be an independent, family-run business at the heart of our town’s community.

33 Monson Road, Tunbridge Wells, Kent. TN1 1LS We are open 7 days a week, from 9am - midnight Mon to Sat & 9am - 9pm on Sundays.

BOOK NOW!

Scan the QR code, give us a call, or visit our website: T: 01892 513900 W: www.tn1barkitchen.co.uk @TN1barkitchen

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TRAVEL

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

The journey to a better holiday starts here In a world where holiday planning often feels impersonal, Ashdown Travel stands apart as that knowledgeable friend you’ve always wished you had – the one who’s been everywhere, remembers the hidden gems, and knows exactly which experiences would work for you...

HERITAGE OF EXCELLENCE Established in 1985, Ashdown Travel has grown from its original Oxted roots to become a respected name in independent travel across the Southeast, with branches in Tunbridge Wells, Sevenoaks, and now expanding to Knutsford in Cheshire.

What sets us apart is our philosophy that travel should be both extraordinary and effortless for our clients, with every detail thoughtfully considered.

INVESTING IN THE HIGH STREET While many travel companies have retreated from the high street, Ashdown Travel continues to invest in our physical presence through store renovations, new branches, and creating welcoming spaces where meaningful conversations about travel can flourish.

“

At the heart of Ashdown Travel is our exceptional team – individuals who don't just sell holidays but share their passion for travel through real conversations The complexity of today's travel landscape makes face-to-face consultation more valuable than ever. When planning significant experiences, our clients appreciate being able to sit down with a specialist who can guide them through options, share first-hand insights, and provide reassurance that simply isn't possible through online interactions.

We've found that people increasingly want seek out independent travel experts who contribute to their communities. Our renovated stores are designed to inspire wanderlust while providing comfortable spaces for in-depth conversations about your next adventure.

THE HUMAN TOUCH At the heart of Ashdown Travel is our exceptional team – individuals who don't just sell holidays but share their passion for travel through real conversations. Our travel specialists collectively have decades of experience, with many having worked

in the industry for 30+ years, but more importantly, they've personally explored the destinations they recommend.

YOUR ADVENTURE. OUR EXPERTISE. Our tagline captures the essence of what we provide: "Your Adventure. Our Expertise."

We excel at bringing your travel dreams to life, transforming your ideas into perfectly crafted itineraries. Our expertise allows us to enhance your vision with unexpected touches that make the difference between a good holiday and an extraordinary one.

EXPERTISE ACROSS THE SPECTRUM Whether you're dreaming of a safari in South Africa, a family holiday in the Mediterranean, a cultural tour of Cambodia, or a Caribbean cruise, our specialists can craft the perfect itinerary. We work with carefully selected partners across every continent and travel style and stay ahead of emerging destinations and travel trends, ensuring our recommendations are always fresh and relevant.

TAILORED TO YOU The Ashdown approach begins with listening. Before making any suggestions, we take time to understand not just where you want to go, but why. What experiences are you hoping to find? What pace suits you best?

YOUR TIME IS PRECIOUS Finding the perfect holiday shouldn't feel like a second job. Our clients appreciate that we can filter through countless options to find just the right experiences that match their needs, saving hours of research and removing uncertainty.

We handle all the complexities behind the scenes – navigating visa requirements, monitoring flight schedules, and coordinating complex itineraries – leaving you free to anticipate the journey ahead.

PEACE OF MIND INCLUDED Perhaps most valuable in today's uncertain travel landscape is the peace of mind that comes with having Ashdown in your corner. When flight schedules change or unexpected challenges arise, you're never left scrolling through help pages or waiting on hold. A simple call connects you with the same expert who planned your journey, ready to resolve issues efficiently. Our ABTA bonding provides complete financial protection for your holiday, giving you another layer of security and confidence when booking with us.

Get in touch: www.ashdowntravel.co.uk 1 High St, Royal Tunbridge Wells, Tunbridge Wells TN1 1UL, UK 01892 357 500 tw@ashdowntravel.co.uk

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

FOOD & DRINK

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Join Us for an Inspiring Day of Travel

Sunday 1st February 2026 10am – 3pm Coltsford Mill, Mill Lane, Oxted RH8 9DG

YOU’RE INVITED TO JOIN US

Discover your next adventure with Ashdown Travel. We’re bringing together travel experts, destination specialists, and a world of possibilities under one roof.

WHAT TO EXPECT Expert presentations Personal consultations | Exclusive 2026 offers | Destination inspiration

FREE ENTRY

FREE PARKING BOOK YOUR PLACE:

www.ashdowntravel.co.uk Oxted: 01883 714312 Sevenoaks: 01732 914900 Tunbridge Wells: 01892 357500

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EVENTS

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

My Tunbridge Wells, Your Tunbridge Wells

Clare Lush-Mansell from My Tunbridge Wells is your expert guide to all the fantastic events happening from now until mid-January in and around Tunbridge Wells...

ALL ABOARD

Until 30 December Step aboard THE POLAR EXPRESS™ at Spa Valley Railway for joyful characters, dancing waiters, festive songs and a heartwarming meeting with Santa – a magical experience families adore. www.spavalleyrailway.co.uk

OH HOLY NIGHT

11–14 December Wander through a beautifully decorated church at the Christmas Tree Festival at King Charles the Martyr, where creative displays by local groups fill the space with festive colour and community spirit. www.kcmtw.org

CHRISTMAS SPIRIT

12–27 December Enjoy a glitter-filled, feel-good performance with Nativity! The Musical at Trinity Theatre, packed with musical numbers, giggles and festive warmth in this brilliant community production. www.trinitytheatre.net

ICE IS NICE

Until 4 January Glide across the twinkling outdoor ice rink at SKATE TW in Calverley Grounds, then warm up with hot chocolate, mulled wine or cosy café treats www.assemblyhalltheatre.co.uk

PERFECT PANTO

13-31 December Settle in for classic panto magic with Sleeping Beauty at the Assembly Hall Theatre, featuring spectacular sets, brilliant comedy and all the sparkle and silliness families love. www.assemblytheatre.co.uk

STEP BACK IN TIME

Selected dates before Christmas Join the hilariously cheeky Beau Nash’s Jolly Jaunt, an adults-only festive walking tour full of tall tales, seasonal silliness and playful challenges around town. www.rtwtogether.com

CALM CRAFTING

14 December & selected dates until 21 December Explore a calmer festive crafting experience at the Elf Workshop – Relaxed Session at The Amelia Scott, perfect for children who prefer a quieter environment, with more workshop dates available throughout the month www.theamelia.co.uk

HIT THE HIGH NOTES

19 & 23 December Sing your heart out at Christmas Carradine’s Cockney Sing-a-long at The Green Duck, a lively evening of nostalgic tunes, pub cheer and brilliant festive fun www.tomcarradine.com

EVENTS

TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

BAD SANTA

TASTE THE DIFFERENCE:

Sip & Slide Lands on Camden Road!

A new wave of flavour has arrived on Camden Road as Sip & Slide opens its doors, serving up stacked grass-fed burgers, punchy chicken wings, rotating craft beers and cocktails with character.

Founded by long-time friends Dan and Phil – both with deep hospitality roots – the venue blends bold cooking with a warm, easy going vibe designed to make everyone feel instantly at home. With a focus on quality, simplicity and looking after their team, Sip & Slide brings a fresh, independent energy to Tunbridge Wells’ food scene. Book a table and see the menu here: https://www.sipnslide.co.uk/

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Throughout December Crack clues together during ‘Saint Nicked’ by Cluecracker, a fun-filled festive escape game where you work to rescue Santa from a mischievous rogue elf. www.cluecrackergames.co.uk

STORY TIME

Throughout December Head into the woods for the Stick Man Christmas Trail at Bedgebury, a wintry outdoor adventure inspired by the much-loved story, perfect for families who love exploring. www.forestryengland.uk

johnknightphotography.co.uk

ELF CHECK

Until 4 January Spot cheeky creatures around town on the Twelve Elves of Christmas Trail, using the RTW LoveLocal App to add extra fun to your day and enter the £200 Fenwick prize draw. www.rtwtogether.com

CRACKING GOOD FUN

29 December Experience the sparkle of The Nutcracker at Trinity Theatre, a 52-minute festive adaptation from Let’s All Dance with beautiful costumes and post-show photo opportunities. www.trinitytheatre.net

LET’S GO OUTSIDE

Blow away the cobwebs on refreshing Winter Walks, exploring Happy Valley, Broadwater Warren, Haysden Country Park or Hargate Forest before finishing with a warming drink at a local café.

Website:mytunbridgewells.com Socials:@mytunbridgewells

SAVE THE DATE

th

1st - 10

May 2026

www.twlf.co.uk

CHARITY

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TUNBRIDGE WELLS BUSINESS MAGAZINE DECEMBER 2025

“Celebrating hope, courage, and community spirit”

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he biennial Taylor-Made Dreams Dragonfly Ball, held on November 29 at the Hilton Hotel Brighton, brought together supporters, businesses, and community members for an unforgettable evening of inspiration, entertainment and generosity, raising vital funds to help children with life-limiting illnesses realise their dreams.

The event was sold out, filled with both returning supporters and some new faces, all coming together to celebrate hope, courage, and community spirit. Hosting this evening of support ... comedian, actor and writer David Walliams.

“

Each and every person that joined us for this year’s TMD Dragonfly Ball, helped to make this our largest and most magical fundraiser to dates

Images: John Bull Rockrpix

Alongside fascinating and hilarious stories from his life, David also discussed his history with Taylor-Made Dreams.

Over the years David has gone above and beyond to help fulfil four Warrior’s wishes, gifting books, providing meet and greets, and doing readings for children at their homes.

Accompanying David on stage, we had incredibly moving speeches from TMD families, hosted by BBC presenter Claudia Sermbezis. Claudia spoke with two family

This month the team at Taylor-Made Dreams, the charity that supports children with life-limiting illnesses, hosted an evening of magical fundraising with comedian, presenter and popular children’s author David Walliams... members, Trustee Dr Jane Willis, as well as Sibling Support Service user Sasha. Jane and Sasha spoke of their difficult journeys, the impact Taylor-Made Dreams services had, and the happy memories made at a time when it felt impossible to do so.

To support memory making for current and future TMD families, the 300 guests entered in to both the evenings raffle and got involved in the online and live auction.

With prizes from David, such as an afternoon tea with the man himself, to ski chalets and handcrafted rings, the evening managed to raise over £100,000!

A Night of Inspiration and Impact

Taylor-Made Dreams Founder and CEO Suzi Mitchell said: “The Dragonfly Ball embodies everything our charity stands for: love, support, and the power of community. Each ball, the generosity of our guests and sponsors enables us to create precious moments for children and their families facing unimaginable challenges. We are deeply grateful to everyone who helped make this year’s event our most successful yet.”

Funds raised from the evening will directly support the charity’s work in fulfilling wish lists for children with lifelimiting illnesses and providing both emotional and financial support for families.

Alongside our amazing hosts and guests, we had headline sponsors Richard and

Ven Morgan, event sponsors Easyfairs, Greymoor Homes, Immersive AV, The Diamond Setter, The Production Hub, TWC Financial as well as TMD Volunteers and staff, The Rotherfield Players, The Brighton Metropole, Get Ahead VA, Noble and Whyte, No-id and Colley Raine.

Sponsors and Community Support

“The event’s success was made possible through the incredible generosity of its event with donations from local businesses and individuals who contributed prizes to the auction and booked tables at the black-tie event,” continued Suzi.

“Taylor-Made Dreams would also like to thank our wonderful patron John Bishop for his video message whilst on tour in Australia, the Rotherfield Players, Get Ahead VA, Noble and Whyte, No-id, Colley Raine, auction hosts Neil and Chris, photographers John Bull and Emily Brown, and our dedicated staff and volunteers who helped make the evening possible.”

Suzi added: “Each and every person that joined us for this year's TMD Dragonfly Ball, helped to make this our largest and most magical fundraiser to date. Thank you all so much for your support, so that we may bring dreams to life for children with shorter lives.”

For more information visit www.taylormadedreams.org.uk

14th November: Christmas Lights Switch on & The Big Reveal ....................................

14th November to 24th December: Christmas Markets ....................................

Carol Singing & Live Entertainment from the iconic bandstand ....................................

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