TW Business Magazine August 2025

EDITOR

Eileen Leahy

DESIGN MANAGER

Jason Stubbs

PHOTOGRAPHY

John Knight

ADVERTISING DIRECTOR

Robin Singer

DISTRIBUTION MANAGER

George Percy

EDITORIAL DIRECTOR

Richard Moore

CHIEF EXECUTIVE OFFICER

Nick Moore

Welcome

With the summer in full swing I hope you are reading this month’s edition from a sun lounger or on a welldeserved day off. But if you’re office bound then fear not as we have plenty to keep you entertained this month…

August into September is a great time to reflect what’s already happened so far this year and to also start formulating plans.

One person who is certainly looking back on all they have achieved – both this year and indeed over the past few decades – and where they are going next, is our cover star Jennifer Irving. Turn to page 18 to read her inspiring story of how hard work and a passion for conveyancing has seen her rise through the ranks at local law firm CooperBurnett to become its Head of Residential.

Elsewhere, we talk to Natural Fit’s Director Shaun Harris about this premium gym and wellness centre’s USP. Located in the heart of Tunbridge Wells, it is so much more than somewhere you just go to exercise. With a state-of-the-art spa, café and a menu packed full of delicious, seasonal food - plus a dedicated team to assist you in your goals – this is the epicentre for all things health and happiness. If you haven’t checked it out you’ll want to after reading our feature on page 28.

In this edition we also talk to Neil Schwemm, founder of CHS Networks, about why his specialist tech and IT support business has the edge over its competitors,

Tunbridge Wells Business Magazine is published by JJL Media & Marketing Ltd, Head Office, High Street, Cross in Hand, East Sussex, TN21 0SR. Registration no: 15546231 For enquiries please email hello@twbusinessmagazine.com or call 01892 574474 www.twbusinessmagazine.com

and how it will be celebrating its 25th anniversary next year. We also hear from three leading rising stars in the legal landscape about how they are making a difference in the world of law.

We also welcome the return of the Local & Live music festival and hear from its organiser Paul Dunton about who’s on the line-up for its 20th year. Turn to page 74 to discover the various venues you can see hundreds of live music acts over the Bank Holiday weekend. Wine tourism is increasingly becoming a thing in the UK – with Kent being one of the most thriving areas courtesy of its numerous quality vineyards. Jo Ginn, founder of the Wine Garden of England, delves further into this subject and reveals the reasons why business is booming. Grape expectations indeed…

In addition to this we have all your local news, details of social gatherings and tonnes of inspiration on where to go this summer. We sincerely hope you enjoy this edition of Tunbridge Wells Business Magazine – whether you’re on holidays or working. All the best, Eileen

Find us at: www.twbusinessmagazine.com @twbusiness_magazine @TWBizMag

© Copyright 2024. Tunbridge Wells Business Magazine and JJL Media & Marketing Ltd are fully protected by copyright; no part of this magazine may be reproduced or reprinted without the complete and expressed permission of the publisher. The greatest care has been taken to ensure accuracy, however there can be no liability accepted by the publisher for errors and omissions. We can under no circumstance be held responsible for any materials, matter or photographical copy submitted for publication or not within the website or magazine. We cannot be held responsible or liable for any breaches of copyright from adverts, materials or photography or any other such material supplied by a third party. The views and opinions expressed within our publications are not necessarily those of the publisher or Tunbridge Wells Business Magazine or any featured parties.

Legal

Game

experts across the board...

Tunbridge Wells Business Magazine is proud to have so many of our talented entrepreneurs and inspiring CEOs writing for the title. Whether it’s advice on accounting or property, information on current legal issues or HR legislation you will find all the expert industry guidance you need within these pages. This month our experts include the following...

Dee Airey Photographer & Visibility Strategist

Nick Brandon Director, Tecwork

Gary Brindley Founder, Step3

Nick Bryant Founder & Managing Director, Brilliant Businesses

Gemma Farina Managing Director, GFHR Consulting

Sophie Forrest-Lavery Founder The Forrest Group

Jess Gibson Founder, The TN card

Alex Green CEO, RTW Together

Sarah Raine Director, Colley Raine & Associates

Matthew Hill Founder, Private Medical Insurance Brokers

James Rees Managing Director, Razorthorn

Shaun Joubert Senior Partner, NFU Mutual

Clare Lush-Mansell Founder, My Tunbridge Wells

Andrew Metcalf

Managing Director, Maxim PR

Iain ParkerStrak

Chief Marketing Officer, Iglu Tech Group

Becky Moran CEO, TN Lettings and TN Sales

Deborah Richards Founder, Maddisons Residential

Neil Schwemm Managing Director CHS Networks

Richard Shearing Senior Partner, Head of Private Client, JE Bennett Law

Neil Simmons ManagingDirector, TN Recruits

Gary Valentine

Managing Funeral Director & LAFD President

Uber approved to operate in Tunbridge Wells

By Joshua Pierce

Uber has been granted a one-year licence to operate in the town by Tunbridge Wells Borough Council (TWBC).

The license will also include the surrounding areas including Southborough and Paddock Wood.

Uber already operates the Uber Eats food and drink takeaway service in Tunbridge Wells.

A spokesman for Uber confirmed that its licence has been granted and said it was planning to ‘sign up drivers in the borough’.

Uber is known for undercutting its competitors’ prices, thus increasing competition dramatically. The business has the ability to do this because its predominant source of income and profit comes from Uber Eats which is the company’s food delivery service. Having this allows Uber to lower profit margins on taxi services.

Tunbridge Wells Borough Council told this publication: “Uber applied for a licence in the same way as any other operator. They went through the full licensing application process, which includes an assessment against the Council’s policies, and were awarded their licence on 17 July 2025.”

Since this announcement was made in

July, Uber has faced opposition from local established taxi, private hire and Hackney Carriage firms.

Clayton Berry, driver and proprietor of taxi firm Cleggy's Taxi, claimed on social media that ‘Loads of cabbies are absolutely fuming…’ about Uber’s new one-year licence.

At the time of going to press, Uber had not confirmed the date it would start offering its taxi services in the town.

THE DRIVING FORCE OF UBER

• Uber’s one-year license – which could extend to five years if successful - follows an increase in the general price cap that taxi firms were permitted to charge last December. This has led to a rise in prices, resulting in Tunbridge Wells becoming one of the most expensive locations in Kent to hire a taxi

• There has been some unrest within the taxi community in the local area, with local firms and drivers expressing their frustration with TWBC’s decision. Clayton Berry, driver and proprietor of taxi firm Cleggy's Taxi, claimed on social media that local drivers were ‘miffed’ as the announcement was made by a Councillor on social media before TWBC's senior licensing officer got in touch to tell cabbies officially

• Uber drivers are not obliged to follow the same regulations and restrictions as local private hire taxi firms, which many claim is unfair

• Uber is operated via a dedicated app. You simply download it, enter your destination, and wait for your driver to arrive…

Progress revealed on plans to revitalise Royal Victoria Place

By Joshua Pierce

Local Tunbridge Wells Borough councillors recently met to discuss the rejuvenation of Royal Victoria Place (RVP).

Plans have now moved to RIBA (Royal Institute of British Architects) Stage 2 with the Council hoping to apply for a planning application by March 2026.

The proposal that will now be pursued is one that will bring life back into the heart of Tunbridge Wells through the establishment of a boutique cinema, residential development and enhanced retail space. The council’s proposal was informed by over 2,800 responses.

“This proposal will bring life back into the heart of Tunbridge Wells through the establishment of a boutique cinema, residential development and enhanced retail space”

From these responses, the council carefully crafted a plan that would turn Royal Victoria Place from an underused shopping centre into a vibrant, bustling town centre. Tunbridge Wells Borough Council’s (TWBC) Cabinet Member for Economic Development Justine Rutland expressed her delight at the support she received for the project.

She commented that she was ‘very pleased’ that the decision has been made to progress the redevelopment of RVP adding: “I am especially grateful that it has cross-party support.”

She added: “The planned proposal will create new homes, new jobs, new shops, and new entertainment and leisure activities.”

The Council has made it clear that its desire is to ensure that the future of the town’s shopping centre is a prosperous one. TWBC members have scrutinised financial costs and design as well as a confidential business case to inform their decisions. These plans shall be included in the next phase of the council's project.

The feasibility study report ascertains that the voted in Combined Option 1 is completely viable when taking into consideration the economic benefits that the redevelopment is projected to generate. This means that the project can now move to RIBA stage 2 and 3, where a specialist design team will be tasked with submitting a planning application for March 2026 with a projected completion date of end of 2029.

Within this timeframe, construction would commence in the third quarter of 2027.

Who is responsible for the boundary?

By Anna Dunn, Partner, Residential Property, CooperBurnett LLP

This is a question asked by many buyers and, in fact, is a common query which can arise at any time during property ownership. If you are unsure about whether you have a responsibility for a particular boundary, here are three things to consider.

Firstly, check your title deeds. You are looking for reference to a historical conveyance or a more recent transfer that has a plan attached with an inward facing ‘T’ mark. The property which has the ‘T’ mark against its boundary line is deemed to be responsible for that boundary. There may also be reference to the boundaries of the property being party boundaries and these are repaired and maintained at the joint expense of the parties who share the boundary.

Secondly, if the title deeds don’t provide the answer, the general presumption in law is, the owner on the side of the fence which has posts or struts, owns and is responsible for repairing that fence. However, some neighbours will put a fence the other way round (in this case, see the third point). If a wire fence in a treeline is on the other side of those trees, you could presume that the responsibility for that boundary is yours.

In the case of a wall, the boundary is likely to be immediately on the side of the wall furthest away from the garden of the owner who put it up.

Finally, there is the practical position where responsibility can be obtained by the very act of carrying out maintenance to the boundary, at your cost. For example, you put up a new fence on the boundary and your neighbour allows you to do so, you have then essentially taken responsibility for its repair. However, in practice, the legal position, as stated in the title deeds, will always take precedence.

If you wish to discuss this further, please do not hesitate to contact Anna Dunn by email: ald@cooperburnett.com or tel: 01892 515022

Office regulars winning bigger pay rises and faster promotions

A recent survey carried out by Reed has found that staff who are mostly office bound can progress through the ranks quicker – and are more likely to receive a pay rise than those who stay at home...

According to research from recruitment shop Reed, over two thirds (68 per cent) of UK companies are more likely to compensate office regulars with careerprogressing rewards, including better pay and quicker career progression.

The recent survey found that those who attend the office regularly can expect bigger pay rises and faster promotions than peers who prefer to work from home.

Many believe that this finding confirms that bosses are tiring of excessive remote working – despite employees preferring a hybrid or remote working option.

Over seven in 10 employee respondents said they would like to retain partial or full flexibility over their working arrangements, while a quarter declared their work cadence of choice would involve just two days a week in the office.

An increasing number of top companies including Deutsche Bank, Apple, Amazon and Disney have asked their staff to work from the office full-time.

However this has resulted in many disgruntled employees who have got used to the greater flexibility and inexpensive lifestyle that working from home affords them. Over 20,000 people signed an open petition calling for FTSE 100 advertising giant WPP to revoke its global mandate for staff work four days a week.

James Reed, chairman and chief

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executive of the Reed Group said the survey’s findings exposed an ‘increasing mismatch’ between the attitude towards remote working held by staff versus that of employers.

“What we call the ‘in-person premium’ will be increasingly important in determining who succeeds and who doesn’t,” he said.

£4.1 million pound expansion planned for M&S Food Hall

Plans have been submitted to Tunbridge Wells Borough Council (TWBC) for Marks and Spencer, located on Fountains Retail Park, to expand its Food Hall offering by 60%.

The project, which is being described as a ‘large-scale, long-term investment’ with a price tag of approximately £4.1 million, follows the closure last year of the store’s café, customer toilets and a significant reduction in its homeware offering.

According to various reports the new M&S Food Hall will sell around 6,600 in-house lines, along with up to 10 per cent of comparison goods.

A spokesperson for M&S said: “We are excited to be bringing forward the proposals for a new brand-defining M&S Foodhall. The decision to make a substantial investment in Tunbridge Wells is dependent on being able to develop a first-class store that is fit for the future and can compete on a like-for-like basis with other supermarkets in the locality.”

They added: "It presents a unique opportunity to provide a retail offer that fulfils the quality of retail environment that M&S seek to deliver and is consistent with their wider brand aspirations."

The Foodhall floorspace would rise from 930 sqm for convenience retail to 1,486 sqm floorspace.

Tunbridge Wells celebrates 130 years of motoring history

On 15th October 1895 Tunbridge Wells hosted the very first British Motor Show, then called the ‘Horseless Carriage Exhibition’. It helped play a vital role in the development of motoring within the UK.

Some 130 years later

The Pantiles hosted a similar event in order to not only toast the town’s rich heritage but also its long association with motoring.

The Royal Tunbridge Wells Festival of Motoring event took place over the first weekend of August and was organised by vintage car dealer Dylan Miles and a host of other passionate motoring enthusiasts including Chelsea Crathern.

“The exhibitors of the vehicles at this special event were all internationally recognised in their fields, including motorsport, restoration, sales and research,” explained Chelsea.

Hundreds of people were drawn to The Pantiles to look at the array of vintage models on display – just the third time in the town’s famous walkway’s history that an event like this has happened.

Free to attend and with plenty of panel discussions and talks, it was deemed to be a huge success for car enthusiasts and visitors alike.

The recipient charity was Taylor-Made Dreams and a spokesperson for them exclusively told us: "We are so grateful to be the chosen charity for this year’s Royal Tunbridge Wells Festival of Motoring. It is always such a privilege to be able to raise awareness in an area we support, as it allows more families to potentially hear about our services.

“A massive thank you to Chelsea and her team for choosing to support Taylor-Made Dreams with their event.”

Rogue attorneys ruin lives

Real case studies reveal the risks of choosing the wrong attorney

Few of us like to dwell on worst-case scenarios, but prudent planning can spare your loved ones significant stress. If you’ve ever networked with lawyers, chances are they’ve mentioned the value of LPAs (Lasting Powers of Attorney).

Richard Shearing, head of the Private Client team at JE Bennett Law, shares two recent case studies that underscore the importance of choosing your attorney wisely.

An LPA allows you to appoint someone you trust to make decisions about your finances and/or health if you become incapacitated. Without one, your family must apply to the Court of Protection to become deputies – a process that’s often slow and emotionally draining. LPAs are a smart form of insurance, but selecting the right attorney is crucial.

We’re currently acting for a woman whose attorney invested her money in a scam. The Court of Protection appointed us as her Deputy, and we’re now working to recover funds from both the attorney and the banks. Meanwhile, we’re managing her debts and ensuring she receives proper care.

In another case, we represent a young man who lost capacity due to a brain tumour. His wife, acting as attorney, allowed his mother to live rent-free in his home while fraudulently claiming benefits. Other funds were spent gambling online and supporting a relative’s business. As Deputies, we’ve had to unravel this complex situation, including joint benefit claims, mortgage arrears, and the threat of homelessness for both our client and his elderly mother.

These cases highlight the need to appoint someone who will genuinely act in your best interests and has the time and commitment to fulfil their duties.

If you’re unsure who to appoint – or want to add a professional attorney to safeguard your future –we’d be delighted to help.

JE Bennett Law is an industry-leading firm based in Tunbridge Wells built on a DNA of caring and empowering our clients. These values underpin our growing Private Client work, which has developed from our core expertise in Court of Protection, supporting people who find themselves in vulnerable circumstances.

Richard Shearing

Kings Hill deal shows confidence in West Kent

The world of work has changed dramatically for employees and employers since the pandemic. Andrew Metcalf, Managing Director of PR and public affairs agency Maxim and Vice-Chair of Kent Invicta Chamber of Commerce, examines what a major property deal means for West Kent...

In what’s being seen as a major vote of confidence in the county, Praxis, a London-based real estate and property management company, has acquired a major part of the business park at Kings Hill, near West Malling.

For the last three decades Kings Hill has been an exemplar when it comes to repurposing major sites, in this case a former WWII fighter airfield, for employment and residential uses.

The multi-million pound deal has seen Praxis purchase a portfolio of 14 office buildings totalling nearly 500,000 sq ft of office space and home to 35 companies. It’s thought to be the largest office property deal in Kent for more than a decade.

Praxis believes that some of the offices, originally designed for occupation by a single company and currently vacant, could be redeveloped to offer more

Your lawyers for business and life.

“

Praxis will certainly look to repurpose some of the former office space for housing, retail or even a hotel, resulting in a better overall mix of uses

flexible space and meet the needs of smaller companies.

They are obviously very confident about the future of offices and excited by the opportunity to play a part in regenerating Kings Hill as one of the UK’s premier business parks. Many of the office buildings at Kings Hill are open plan in design and often older than 25 years.

However, current office demand is for smaller units in a variety of size and so Praxis will inevitably have to undertake a substantial refurbishment programme to make them fit for present day occupiers.

Today office-based businesses are demanding flexible space in wellconnected locations with high standards of environmental performance that reinforce their own ESG credentials.

Across the country, including in Kent, there’s been a flight to quality when it comes to choosing new premises by

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DEVELOPMENT OPPORTUNITIES:

companies eager to bring staff back into the office. By adapting and upgrading the accommodation at Kings Hill, Praxis is confident it will be well placed to meet this demand.

Since acquiring the portfolio at Kings Hill, Praxis has undertaken a detailed review and developed a plan to future-proof Kings Hill’s commercial property offering, based on the ethos of renewal, repurpose and redevelopment.

Over recent years several major businesses have departed Kings Hill, and with leasing take-up at the site averaging about 20,000 sq ft pa over the last five years, there is a substantial over-provision of office space. Due to their age and design, some of the offices will not be commercially viable and so Praxis will certainly look to repurpose them for housing, retail or even a hotel, resulting in a better overall mix of uses aligned with current demand.

So, it looks like Praxis is going to play a positive role in sustaining the long-term success of Kings Hill and working with the local authority and the community, which has to be good for West Kent.

Restore Your Car’s Confidence with Dent Rewind Ltd: The Experts in Paintless Dent Repair

There’s something about a dent in your car that feels more than just cosmetic. It’s a blemish on something you take pride in—a reminder of a careless door swing, a rogue shopping trolley, or a hailstorm you couldn’t outrun. Fortunately, for drivers who demand perfection without the price tag of a body shop, there’s a smarter solution: Dent Rewind Ltd.

Based in Tunbridge Wells, Dent Rewind Ltd has quietly become a trusted name in paintless dent repair (PDR) — the modern, eco-friendly, and cost-effective way to restore your vehicle’s panels without harmful fillers, sanding, or resprays. Whether it’s a small door ding or a larger dent that makes your heart sink every time you see it, their highly skilled technicians can make it vanish, often in around an hour.

“We believe in precision and honesty,” says Paul Langridge, founder of Dent Rewind Ltd. “Customers come to us expecting a fix. We aim to exceed their expectations.” Along with his son Josh, they offer a fast and friendly service making everyone feel welcome.

Using specialised tools and years of hands-on experience, the team at Dent Rewind work magic — reviving your vehicle’s original factory finish and saving you the time, money, and hassle of traditional body shop repairs. As they repair rather than replace, they should be your first port of call when you are unfortunate enough to have suffered damage to your car.

It’s not just about the repair; it’s about the trust. Dent Rewind Ltd has built a reputation for professionalism, transparent pricing, and five-star results, backed by glowing reviews from satisfied customers across the South East.

So next time life leaves its mark on your car, skip the stress — and rewind the damage. Because your car deserves better. And so do you.

Kings Hill Avenue is due to be totally renovated

Serving up ace alfresco entertainment

RTW Together BID launched their inaugural Filmzone in Calverley Grounds on Friday 11 July in association with Trinity Theatre. Around a thousand people enjoyed watching three great films across the day on the huge 5m x 3m screen. The morning viewing was dedicated to toddlers and pre-schoolers, with family favourite, Shaun the Sheep Farmageddon! The post-school crowd were entertained by the Far Far Away adventures of Shrek 2, and the park came alive as the sun went down with the legendary crowd pleaser, Mamma Mia!

Thanks to everyone who made this year’s Filmzone and Fanzone so successful

Jo, one of the members of the audience at Mamma Mia, commented: “This is why Tunbridge Wells is such a great place to live! A beautiful summer’s evening in a stunning park, a cold glass in hand, a deckchair to lounge on, and the opening bars of Mamma Mia playing out against a picture perfect sunset, we are so lucky to have all this here.”

Calverley Grounds Café and The Manor House Pop Up Bar provided much needed snacks, ice creams and drinks for the crowds, with the new pop up event pods being rented by groups of friends and families to have an exclusive area to hang out. The ever popular deck chairs and rugs were back by popular demand, and provided great flexible seating to sit back and soak up the films.

Alex Green, CEO of RTW Together BID said: “The launch of Filmzone in association with Trinity Theatre, was a fantastic first year of outdoor cinema in Calverley Grounds and we are looking

RTW Together BID brought back the big screen for Wimbledon Finals weekend in Calverley Grounds, and also took things up a level by launching Tunbridge Wells’ inaugural Filmzone. Sarah Raine reflects on a successful summer of fantastic entertainment...

forward to bringing more films to the town centre next summer. We know that things are tight for a lot of people so we kept the ticket price low, so that as many people as possible could enjoy a film. With the hill serving as a natural Amphitheatre, the sound quality was perfect, the vibe was relaxed and people just chilled out and enjoyed the atmosphere.”

Then, from 11am on Saturday 12 July until the final serve was made in the early evening of Sunday 13 July, thousands crowded into Calverley Grounds to enjoy Fanzone 2025, and all the excitement of the Wimbledon Finals Weekend on the big screen. Forget Murray’s Mount or Henman Hill, Tunbridge Wells has The Royal Ridge, which proved incredibly popular for shade under the big trees as temperatures soared into the high 20’s. The BID also provide four air mist fans across the site, which were a popular and welcome spot to cool down.

This year also saw Taste Wells bring their catering event trailer out for the first time, which did a constant trade in strawberries and cream, to accompany Pimm’s alongside other drinks, from the Manor House Pop Up Bar. Local charities;

Demelza, Life and Soul, Age UK, The Counselling Centre, Hospice in the Weald and Tunbridge Wells Climate & Nature, hosted stands with free garden games, along with professional face-painters creating works of art, for children and adults alike to enjoy.

Alex Green added: “There really is nothing lovelier than seeing people of all ages coming together to watch something as quintessentially British as Wimbledon Finals. It was also fantastic to see so many of our hospitality and retail BID members receiving trade as a result, I think Sainsbury’s Local had to restock their ice and ice creams a number of times throughout the weekend! I lost count of the Deliveroo drivers checking in with our event tent at the entrance, and the café in the park stayed open late to meet demand.

“I would like to extend my thanks to the security teams, Trinity Theatre Box Office, TWBC, the BID team and all the charities and our brilliant food and beverage suppliers, for their hard work and support, which all helped make both Filmzone and Fanzone such successful events. Here’s to 2026!”

Create Balance are a modern and thriving accountancy and tax practice based in Tunbridge Wells but serve clients all over the UK. We provide: X Statutory accounts X Payroll services X Bookkeeping X VAT returns X Finance

We believe selecting the right accountant and tax adviser is paramount to your financial success. To discuss how we can help your business flourish call us on 01892 311890 or email hello@createbalance.uk

Full steam ahead to save heritage railway

Arecent fundraising event for the Spa Valley Railway saw funds of over six and a half thousand pounds being raised for the heritage railway which is in urgent need of repairs.

Organised by Richard Burrell, who is leading the overall fundraising, and held at Quantum in Tunbridge Wells, the evening saw over 150 guests enjoy live music, drinks and canapes while they bid on various auctions and participated in raffles.

The prizes were kindly donated by local businesses and the money raised will go towards the urgent repairs required to keep the railway operational.

The money raised is for the Broom Lane Bridge Appeal, which has three stages, phase one Design, phase two Build, and Phase three Installation.

“So far £62,500.00 has been raised towards the £300,000 target, meaning another £237,500 is still needed,” explained Mr Burrell.

“If this is not raised by January 2026 the railway will have to close down.”

Donations can be made at spavalleyrailway.co.uk or at justgiving.com/campaign/spvr-broomlane

Photos: Maddie@Quantum

WE NEED YOUR HELP WITH A MAJOR PROJECT!

We must replace the old steel Broom Lane Bridge between High Rocks and Groombridge, and we need your help raising £300,000 to do so!

Broom Lane Bridge, built in the 1890s, has corrosion on the primary girder flanges, particularly on the web flange angles, which is not unexpected due to its age, but it presents a problem.

To ensure we can continue taking you along the Spa Valley Railway, the bridge is regularly inspected, a speed restriction has been imposed, it is subject to an enhanced monitoring regime, and it has recently undergone load testing to demonstrate its continued availability for rail traffic.

There are three phases to the replacement of Broom Lane Bridge: Phase 1, a certified replacement bridge design, will cost around £30,000; thanks to our savings, we have engaged a company specialising in bridge design, construction, and installation to start work immediately. We aim to have this completed in the first quarter of 2025.

Phase 2 involves constructing and painting a new bridge, estimated to cost around £70,000. We aim to start this as soon as the design is certified.

Finally, phase 3 involves removing the old bridge and installing the new one, estimated to cost upwards of £200,000.

We won’t be able to do it without your support, and we are appealing to anyone who could help ensure we can complete this enormous project and replace the bridge in 2025.

We know a bridge isn’t glamorous, but without it, we

might be unable to run trains over the entire length of our railway. We would be extremely grateful to anyone who can donate to our appeal or participate in our fundraising activities.

Please donate now to our Broom Lane Bridge appeal and keep the Spa Valley Railways’ trains running for you and future generations to enjoy!

£300,000

Paramount progress for Tunbridge Wells’ latest development

Paramount Place celebrated its ‘Topping Out’ ceremony last month and Tunbridge Wells Business Magazine was invited along to this exciting and exclusive event which is transforming the former cinema site...

Thrive Living, in partnership with its appointed contractor McAleer & Rushe, celebrated a major milestone in the construction of its integrated retirement community, Paramount Place, formerly the town’s old cinema site, with a ‘Topping Out’ ceremony on 23 July.

Celebrating the completion of the building’s structural framework, the traditional ceremony brought together representatives from Tunbridge Wells Borough Council, including Mike Martin MP, Leader of the Council, Ben Chapelard, and the Mayor, Cllr David Osborne. Representatives from local community

groups, and the winner of Thrive’s creative writing competition, local student, Kash from St Augustine's Catholic Primary School also joined the celebrations.

Nick Jones, Property Director at Retirement Villages Group said: “It is a proud moment marking the topping out of Paramount Place alongside our team at Thrive, our dedicated construction team at McAleer & Rushe and representatives from the council and local community whose support has made this moment possible.

“This milestone is a key step in delivering a new thriving community to Tunbridge Wells, a place where over 65s can stay active, connected and independent for as long as possible – all while enjoying everything living in the heart of this vibrant town offers.”

He added that the project remains

Paramount Place is set to open in late 2026 and has been designed with community connections and wellbeing in mind

committed to engaging with the local community and also thanks the winner of its creative writing competition, Kash, a pupil at St Augustine’s RC primary school. He received a £1,000 for his  school’s creative and learning resources.

Part of Retirement Villages Group’s Thrive Living collection, Paramount Place is set to open in late 2026 and has been designed with community connections and wellbeing in mind. Thrive Living’s Integrated Retirement Communities (“IRCs”) are dedicated to supporting active and independent lifestyles for as long as possible, catering for over-65s seeking vibrant, active, and socially connected lifestyles in dynamic, central locations like Tunbridge Wells.

When completed, Paramount Place will feature 167 modern apartments, alongside a range of shared social spaces and publicly accessible amenities including a café, restaurant and ground level retail along Mount Pleasant and

Church Roads, promoting wellness, continuous learning and community. Eoin Gormley at McAleer & Rushe added: “Topping Out is a moment of celebration and thanks for the many people involved in turning what begins as a piece of land and a series of drawings into a vibrant new community for the town. We have been warmly welcomed by the people of Tunbridge Wells since starting on site here last summer and it is wonderful to mark this moment with members of the community, our client partners and our own team.”

For more information about Paramount Place, regular updates, or to register your interest, visit the website at  tunbridge-wells.retirementvillages.co.uk

Photography: David Bartholomew

Know your future with cashflow modelling

‘Am I saving enough money?’ ‘When can I afford to retire?’ ‘How long will my pension last in retirement?’ Most of us have asked ourselves at least one of these questions. They’re difficult to answer because they not only depend on your individual circumstances – your current lifestyle, your existing financial position, your future plans – but also on events that may be outside your control, such as inflation and investment performance.

You don’t need a crystal ball to understand your future finances. By using cashflow modelling, a financial adviser can help provide clarity and help answer these all-important questions.

What is cashflow modelling?

Cashflow modelling helps you understand how long your money could last in retirement. Your adviser will provide you with a cashflow illustration, mapping your savings and investments, year by year.

The personalised illustration considers factors like your current saving and investing, spending patterns, target retirement date and future aspirations. It also factors in inflation, investment performance, and your life expectancy.

How could cashflow modelling help me?

Cashflow modelling provides a powerful insight into your future finances and can help you see if your goals are achievable and whether you need to make any changes to your plans or saving and investing habits.

What

if my plans change?

Cashflow modelling is especially useful when it comes to exploring the impact of any potential changes to your plans. Your adviser can help you to ‘rehearse’ your future by exploring how different scenarios might affect your financial position.

Some of the scenarios may include:

• Delaying or bringing forward your target retirement date

• Taking more or fewer holidays in retirement

• Investing a greater proportion of your money in the stock market

• Accessing your pension via income drawdown instead of buying an annuity

• Gifting money to children and grandchildren

What

happens next?

Once you’re clear on your future goals, your financial adviser can create a personalised financial roadmap to help you achieve your ambitions.

Cashflow modelling isn’t a once-and-done exercise. Circumstances change, and it’s important that these changes are reflected in your financial plan.

Life may feel uncertain, but your finances don’t have to be. To gain clarity over your future finances, book a consultation with one of our financial advisers today.

We live and work local to you. We would be delighted to help you and your family achieve financial clarity and stability.

Graeme Hayden Director, Wealth Manager

E: graeme.hayden@brewin.co.uk

Evelyn Iriajen Associate Director, Wealth Manager

E: evelyn.iriajen@brewin.co.uk

16 Lonsdale Gardens, Tunbridge Wells, TN1 1NU

T: 01892 739580

W: brewin.co.uk/royal-tunbridge-wells

The value of investments, and any income from them, can fall and you may get back less than you invested. This does not constitute tax or legal advice. Tax treatment depends on the individual circumstances of each client and may be subject to change in the future. You should always check the tax implications with an accountant or tax specialist. Investment values may increase or decrease as a result of currency fluctuations. Information is provided only as an example and is not a recommendation to pursue a particular strategy.

Law and loyalty

CooperBurnett’s Head of Residential Property, Jennifer Irving, tells Eileen Leahy how loyalty, expertise and people-first values continue to shape her team’s success

CooperBurnett LLP certainly knows how to retain its staff.

The successful law firm’s co-leaders Victoria Sampson and Joseph Oates have each accumulated over a quarter of a century of service there, while some of its key fee earners, partners and support staff have also been with the business for decades.

The firm’s Head of Residential Property, Jennifer Irving, joined the leading local law firm 22 years ago – however her professional history with CooperBurnett predates that. But more about that later…

Over her time with the firm Jennifer admits that she has seen some seismic changes.

“When I started we had no website, just a couple of email addresses and pretty much all correspondence was done by post,” she explains as we sit down to chat at CooperBurnett’s Napier House headquarters, located on Mount Ephraim Road in the heart of Tunbridge Wells.

The firm, which celebrates its 45th anniversary next year and is ranked in the Legal 500 and Chambers, is known for its highly personable approach to doing business with both private and corporate clients and boasts a number of specialist services.

In addition to its Residential Property division, the firm has experts in Commercial Property & Development, Dispute Resolution, Employment, Tax Planning, Corporate & Commercial, Family

“

You

have to be a people person and a problem solver and possess the ability to think outside the box to do this job

& Matrimonial, Wills, Probates & Trusts. In fact, there is very little that CooperBurnett doesn’t offer its wealth of loyal clients.

But back to Jennifer. I am here to talk to her about the ways in which she has grown the Residential Property team into the success story it is after she took over the reins in 2017. Not only has Jennifer expanded her team, she has also done the same with the number of clients the department has. And that’s no mean feat given there was a global pandemic to deal with during her early tenure.

Jennifer is reluctant to take all the praise: “I wouldn’t have been able to achieve this success without my colleagues,” she says as we begin our interview in the CooperBurnett boardroom.

Before we get into what makes CooperBurnett’s Residential Property team so well-regarded, Jennifer starts by telling me about how she got to where she is now. And it’s quite the story…

“I came to work for CooperBurnett as a legal secretary when I was 17. I left some years later to start a family and, after I had

my third child, I took on a conveyancing role, with my own case load, at another law firm.”

At that particular time Jennifer bumped into her former boss, Jonathan Smithers, at a Law Society event.

“He was one of the Senior Partners at CooperBurnett and asked me to return to the firm in order to work for him. He was heavily involved in the Law Society of England and Wales. He was Deputy Vice President, then Vice President before becoming the President and his time at Chancery Lane meant I needed to collaborate very closely with him. He was working within the property division of the Law Society and was also part of the committee who set up the Conveyancing Quality Scheme.

“I worked with Jonathan reformatting property information forms and contractual conditions of sales and as he progressed towards becoming President of the Law Society of England and Wales, his role within the firm became less hands on. Eventually when Jonathan did become President, he was based in London and that’s when I started to take on more and more responsibility.”

Jennifer credits Jonathan with teaching her so much about this particular area of law and cites him as a huge inspiration and a ‘really great role model’. His mentoring, support and confidence in Jennifer’s professional prowess is how she managed to take on fee earning work

without coming via the traditional route.

In 2016 Jonathan decided he was going to retire from the firm and move to Australia. A year later, Jennifer was appointed Head of Residential Property, proving that hard work, on the job experience and natural talent can lead to great things.

Incidentally, the department was one of the first to be awarded the Conveyancing Quality Scheme accreditation by The Law Society when it was established in 2011.

In 2016 Victoria Sampson and Joseph Oates took over as co-leaders of CooperBurnett, overseeing its strategic management, and in 2018 they asked Jennifer to join their Management Board.

When I interviewed the pair last year, they told me that one of the first things they did was to dispense with the traditional hierarchy of a law firm.

In terms of Joseph and Victoria working alongside one another that meant recognising each other’s complementary talents and with Jennifer it was about recognising her ‘deep value to the firm’.

“We wanted to bring Jennifer into our Senior Management Team as an outward expression of the way we regard her,” Joseph told me.

“It was recognition of her value to the firm which is far more important than the fact she didn’t go to law school. What Jennifer has created in the Residential Property team is second to none.”

Joseph and Victoria added that they are committed to bringing more people like Jennifer into CooperBurnett.

“We want to show people how they can do it too. Respecting people over hierarchy is key for us.”

After working in the property and conveyancing sector for over 40 years Jennifer has certainly accrued hugely extensive experience in handling all

aspects of residential conveyancing and, in turn, has created an extremely loyal client base and team.

Jennifer’s role sees her dealing with both freehold and leasehold properties and she advises everyone from first-time buyers to seasoned investors.

What does she believe gives her the ability to do such a good job?

“You have to be a people person and a problem solver and possess the ability to think outside the box to do this job,” she explains.

“I absolutely love what I do here. I have joked that I am going to retire but I am not. I would miss it too much – and I don’t feel ready.”

Jennifer says that juggling her day job at CooperBurnett alongside sitting on the Management Board is something that she very much enjoys.

“I like the variety. But I still love conveyancing too and very much enjoy the relationships we have with our clients – some of whom, like a lot of us, have been with CooperBurnett for years.”

She adds that the Management Board looks at all the things that managing a firm comprises of including strategy, operational leadership and of course people. And the latter is Jennifer’s particular area of responsibility.

“A firm of this size does have a large amount of people – some of whom have been for over 40 years,” smiles Jennifer.

Currently there are 52 employees working at CooperBurnett including trainee solicitors, senior associates, equity partners and support staff.

“I work very closely with our Practice Manager Clare Kelly who joined the firm at the beginning of 2022. I wouldn’t be able to do what I do without her. She is amazing, helping me when interviewing prospective candidates amongst other things.”

“ I wouldn’t have been able to achieve this success without my colleagues

Jennifer admits that some aspects of her Management Board role can be fairly challenging but overall it is a rewarding one.

“We have such a lovely team here. However, as you can imagine, sometimes things don’t necessarily go to plan and so my job is to find solutions. Or to try and think of one before a situation becomes a problem.”

Currently Jennifer’s team totals 11 which includes both fee earners and support staff. That means that she

has more time to accommodate the Management Board work.

“In 2017 the department comprised myself and two other fee earners plus a couple of support staff. And now there are seven fee earners in the department, including myself, plus four support staff.”

Jennifer adds that the pandemic five years ago served to present some positives.

“We realised we could work in a very different way. Pre-Covid you would never have imagined you could do this job remotely, but actually operating a hybrid way of working has made things more efficient and we are more productive.

“My team is phenomenal and I have to pay special tribute to our support staff. None of us could operate without them. Two of them have been here for decades. Hazel Thompson has been here for 40 years while Lorraine Constable has been with the firm for 29 years. Hazel started here when she was 15 as an office junior and progressed over the years. She has been my PA for a number of years – and to be honest there is not a lot she doesn’t know!”

Jennifer tells me that she is usually in the office every day but that her colleagues will work probably four days at home and one day at CooperBurnett’s HQ.

She says the growth of her department has been fairly organic: “We are slightly different to other firms as we are not target driven. We have a huge amount of work referred to us. That could be from existing clients or estate agents, but a lot of it comes through our team members too.

“When the pandemic came, we had Lisa Connolly and Glen Webb working here and they have now become partners in the firm. I used to pass them clients but they have now grown their own client base. Glen is our expert on country homes

“When

I took over, there was myself and two other fee earners - now there are seven plus support staff

and estates. Lisa has just celebrated 10 years with Team CB and deals with all aspects of conveyancing, as well as being a member of our charity committee. Ayla Clissold, Senior Associate and Nicola Walsh, Associate, are also key members of our fee-earning team.”

Jennifer adds that when Partner Anna Dunn joined the firm a lot of her contacts followed her from her previous practice.

“That speaks volumes about the team members we have here. We are in a very, very fortunate position.”

Jennifer says that because her department works so closely together they are not in competition with one another.

“We are very much a team and I think that’s quite an important thing to stress. We would never fight one another for work or clients. If that happened, then that would change the whole dynamic of this department.”

This professional and personal cohesion is further reflected in the feedback Jennifer and her colleagues receive.

“We don’t ask clients for any kind of testimonial but people will naturally volunteer feedback. I always think that is incredible – especially if you have had a stressful house move! To actually take the time to email us or drop in with a card is so special. But I think ultimately it is because we treat our clients the way we would like to be treated. It really is all

about people for us.”

And while we are on the subject of people, this moves nicely into CooperBurnett’s Three Ps ethos: ‘People, People and Profit’ – a mantra which Victoria and Joseph came up with during the pandemic.

“People told us at the time we couldn’t mention the word profit…but it’s about how we can profit from one another and how our community can profit from us. It’s another way of saying value,” Victoria explained to me last year.

This Three P plan coincided with the launch of the firm’s refreshed branding which was unveiled last July and something that Jennifer was an integral part of, working alongside BakerWilcox creative design and web agency Target Ink.

“Everyone is as important as each other, whether that’s a first time buyer, someone buying a multi-million pound property or a family selling a house on behalf of a relative who has passed away,” states Jennifer.

COOPERBURNETT’S RESIDENTIAL PROPERTY SERVICES INCLUDE SPECIALIST ADVICE ON:

• BARNS, FARMS & FARMLAND (SALES, PURCHASES AND RESIDENTIAL DEVELOPMENT)

• BRIDLEWAYS AND FOOTPATHS

• BUYING AND SELLING HOUSES AND FLATS

• BUY-TO-LET PROPERTIES

• COMMON LAND

• PROPERTY DEVELOPMENT

• PROPERTY DIVISION

• RIGHTS OF WAY, EASEMENTS AND RESTRICTIVE COVENANTS

• RURAL ISSUES

CooperBurnett’s people philosophy isn’t just confined to their offices. It extends out into the community too given the amount of support the firm’s staff gives the businesses and residents of Tunbridge Wells, and the surrounding area.

Partner Tom Lumsden supports The Pickering Cancer Drop-In Centre, carrying out pro bono work. Victoria and Joseph are BID Directors and Victoria, Katie Gillam and John Spence have all held the role of President of Tunbridge Wells, Tonbridge & District Law Society. Victoria is a cofounder of enTWine – a unique business forum for Tunbridge Wells. The firm has also sponsored the TN card Tonbridge Business Awards and Tunbridge Wells Business Awards and is supporting the annual Walk Tonbridge Festival event in September for a fifth year.

Jennifer tells me she greatly enjoys the annual fundraising expeditions she and

SUPPORT NETWORK: Jennifer works closely with CooperBurnett's Practice Manager Clare Kelly

TEAM PLAYERS: Jennifer Irving with CooperBurnett's co-leaders Victoria Sampson and Joseph Oates

her colleagues take part in - including the recent CB Charity Coastal Challenge. In June TeamCB completed ten marathons in a single day and raised over £10,000 for the firm’s chosen charity Jigsaw South East. The sum was then matched, pound for pound, by CooperBurnett’s equity partners resulting in £20,000 going to the children’s bereavement cause.

“Here at CooperBurnett we really do have such a friendly and supportive environment

It will come as no surprise that Jennifer successfully completed one of the ten marathons in order to raise the muchneeded funds.

“Here at CooperBurnett we really do have such a friendly and supportive environment and unlike some other firms it is not hierarchical. When people come here they immediately notice how different it is – especially if they have come from a large corporate firm.”

On that note Jennifer says that CooperBurnett does have a very positive relationship with the town’s other solicitors.

“We will often refer work to one another but I think that is very unique to being here in Tunbridge Wells. We are lucky enough

SWEET CHARITY: Team CooperBurnett raised a staggering £10,000 with their recent CB Charity Coastal Challenge - and the law firm's equity partners matched that sum pound for pound to reach £20,000 for Jigsaw South East

that there is enough work to go around.”

Clients that have moved elsewhere in the country still tend to instruct CooperBurnett says Jennifer.

“The technology we have in place allows for this. However, the majority of the time our clients will be people we already know and have worked with previously. It’s funny because when I returned here in 2003 we had no personal email addresses or website but my former clients from the firm I was at still managed to find me!

“I never imagined I would be in this

position but I had a very good role model in Jonathan Smithers. He taught me such good professional ethics and I have always passed these onto those I work with. I feel very proud of my colleagues and very much enjoy seeing them progress. To watch them become successful makes me very proud indeed.

“I have really enjoyed this journey so far and it is my intention to grow the department even further – so watch this space!”

www.cooperburnett.com

Our team have over 25 years’ experience in finding bespoke insurance solutions for businesses of all sizes and industries throughout the UK. We will work with you to understand the cover needs for your business, and will be there to support you should you need to make a claim.

Lorenzo Colangelo, The Gallery

I firstly took out home and contents insurance and was instantly put at ease by the friendly, no pressure approach and we discussed my business insurance . A year down the line true to their word they provided a personalised and comprehensive service and I feel again at ease that my business is covered fully.

Next year we will move to buildings insurance for my other property business. A great approach and hopefully a longlasting business partner to us. Thanks Oliver and Acer.

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9:00am - 5:30pm Monday to Friday

Meet the new legal Leaders driving change and raising the bar

A dynamic new generation of leaders is redefining the legal landscape, fusing sharp commercial insight with innovative thinking to ensure their firm’s ongoing success. Tunbridge Wells Business Magazine meets three key players and discovers how they are driving change...

SIMEON BLEWETT, Associate Solicitor, Berry & Lamberts Solicitors

Tell us about your current role and what it entails…

I’m an Associate in our Dispute Resolution Department. I have a varied caseload including contentious probate cases, contractual disputes, employment matters, and all manner of property matters from boundary and right of way disputes to landlord-tenant cases. Any enquiries that don’t fit into our other departments usually find their way onto my desk! My role is to help clients resolve their disputes as cost-effectively as possible while also achieving the best result, only resorting to litigation where necessary.

What motivates you?

Knowing that I’m able to make a tangible difference for my clients or their businesses is something that pushes me to go the extra mile and get the best result possible. The variety of cases and clients that instruct me keeps things interesting and I find myself learning new things on almost every case – from business strategy

Tell us about your current role and what it entails

I’m a private client lawyer at Thomas Mansfield Solicitors, based in the firm’s Tunbridge Wells office. I help individuals and their families plan for their financial futures through estate planning, preparing Wills and Lasting Powers of Attorney. You have to be a ‘people person’ and I really enjoy that. My role is both technical and deeply personal – I often support clients during emotionally challenging life moments, whether that’s after a bereavement or during other big life changes.

Describe yourself in three words… I would probably say committed, thoughtful and calm. I want clients to feel confident, informed and supported.

Who or what motivates you?

I love the opportunity to help people in making big life decisions and plan for the future. Our job requires us to really understand our client’s needs and aspirations. It’s a real privilege to work with our clients and to give them the reassurance that we’ve asked the

“Knowing that I’m able to make a tangible difference for my clients or their businesses is something that pushes me to go the extra mile”

to what sort of things to look for when trying to identify a forged document!

What advice would you give to a younger you?

I would tell myself to believe in my abilities, back myself and go for opportunities even if I am unsure of whether I am ready for them.

“You have to be a ‘people person’ and I really enjoy that. My role is both technical and deeply personal”

searching questions and found the right solutions for them in a way that works for them.

I’m motivated in knowing the work we do can make a lasting difference, whether that is helping someone take control of their affairs, protect what matters to them or honour a loved one’s wishes; it’s a real privilege.

How would you define success?

In a work context I would say success is about finding satisfaction in understanding the meaningful value of the work we do for our clients.

What is more important, education or experience?

While I think education lays a foundation and assists with the type of critical thinking and analysis that is important for my work, experience wins hands-down for me. I feel I have learned more in the three and a half years I have been qualified than I learned in all of university and law school combined. Being able to apply the theory under pressure and in real-life scenarios is where I have developed most.

Describe yourself in three words. Organised, diligent and pragmatic –all traits that I think are essential for a litigator!

GET IN TOUCH: 01892 526344

www.berryandlamberts.co.uk

Is there a particular entrepreneur who inspires you?

People who find solutions to big problems inspire me – and I especially admire people who never give up in trying to do that.

How do you take care of your mental health?

The great British countryside helps me decompress!

What advice would you give to a younger you?

Don’t be afraid to always ask questions, and don’t feel you have to be perfect straight away. ‘You don’t have to be great to start, but you have to start to be great.’

What is more important- education or experience?

Both are critical to what we do, but experience is the best teacher.

GET IN TOUCH: 01892 577092

tmwillsandprobate.co.uk

KATHERINE PURTON, Private Client Lawyer, Thomas Mansfield

MUSTAFA SIDKI, Partner, Thackray Williams

Tell us about your current role?

I am a litigation Partner at Thackray Williams, specialising in all things property. Due to a great deal of demand, over the last 12 months my predominant focus has been on construction litigation. Construction disputes typically arise from breaches of contract, delays, payment issues, or negligence. It is a very technical area of law, and most cases require input from other professionals, such as architects, surveyors and engineers. The elements of construction litigation I particularly enjoy are the site visits with clients, as this is the best way to truly understand the factual matrix of a case.

Who or what motivates you?

I am driven by past adversity. Before retraining to be a lawyer, I was a chef and restaurateur, running two restaurants for 14 years. I regarded myself as successful; however everything changed during the 2008 financial crisis, when almost overnight turnover dropped by 50%, but liabilities remained unchanged. I tried to keep my restaurants afloat, but after exhausting all my savings, I was forced to shut down. I found myself unemployed during an economic recession. I had always been fascinated by the law and over the years had instructed solicitors to act for my businesses. A new academic

Cubit Consulting are a wellestablished firm of Chartered Building Surveyors located in the heart of Shoreditch, London EC2A.

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SERVICES INCLUDE:

“I have learnt a great deal from previous personal and professional experiences. These have provided me with a commercially astute perspective on clients’ cases”

year was about to commence, so I signed up for a law degree and applied for every paralegal job I could find. I landed a paralegal job at a London law firm and worked full time throughout my studies. Despite having to start all over again, from the bottom rung of the ladder, I learnt a great deal from these experiences, and they have provided me with a commercially astute perspective on clients’ cases.

Which is more important in business, education or experience and why? I have learnt so much more from my

failures in life, than from my successes, be it in business or in legal practice, and in my view, experience trumps education. When studying law I found that having instructed lawyers to act for me when running restaurants, and also from working as a paralegal, I had gleaned a practical understanding of how the law was applied in real life that a textbook or lecture simply could not provide. In legal practice, my experience in running restaurants for 14 years provides me with a commercial perspective of clients’ cases, which legal analysis in isolation would not incorporate. I see this with my clients as well, many of whom are entrepreneurs who have navigated their way through previous economic downtrends, similar to those their sectors are currently experiencing. Their prior experience has enabled them to anticipate the effect of legislative changes being brought in and take steps to mitigate losses to place their businesses into the strongest possible position to thrive.

GET IN TOUCH:

TEL: 020 8290 0440

WEB: www.thackraywilliams.com

Building Surveying

Get in touch with our team of professional experts to discuss your next project.

“Our

goal is to help your business run smoothly and securely”

Neil Schwemm sits down with Eileen Leahy to talk about celebrating 25 years of his business CHS Networks and reveals the triumphs and challenges of running a specialist tech firm where people and professional solutions are at the heart of everything it does...

Situated at the top of Judd Road, just a short walk from Tonbridge station, is the smart head office of CHS Networks.

The specialist IT support business will be celebrating its 25th anniversary next year, so I am here to meet its founder, MD and Head of Telecoms, Neil Schwemm, to discover how far the business has come, the challenges it faces in an ever-changing tech landscape, and to hear about Neil’s plans for the future of the company.

If you’re not familiar with it, then in brief CHS Networks provides its wealth of clients – which range from fledgling startups to global logistics companies – with a veritable smorgasbord of IT support. From setting up traditional telephone systems to installing hi-tech cybersecurity, this award-winning business can meet all your technical needs – however big, small or unique your company is.

Courtesy of its experienced staff, the business offers premium tech support and professional IT solutions that have kept it thriving in a pretty competitive sector for nearly 25 years. I particularly like the business’s strapline: Tech problems? We’re on IT.

We are continuously exploring ways to use the best, innovative technology to improve your business. “

In addition to its accumulated industry experience, Neil tells me that CHS Networks is committed to staying one step ahead of the IT game, which is why he invests so heavily in training and technology.

“We want to stay ahead of the curve so your business can too,” he explains, before adding that it’s not just all about the IT solutions. “Giving our clients outstanding service underpins everything that

we do. Our goal is to help businesses run smoothly and securely.”

And Neil should know a thing or two about this ever-evolving sector as he has worked in it for nearly 30 years.

“I started working as an IT contractor. My last job, before setting up CHS Networks, was at Fidelity Investments. When I left there, I saw a gap in the market for reliable, customer-focused IT services.”

He goes on to say that at this stage the whole IT industry was very much in its infancy but, as an insider, Neil could see the need for establishing a business that would offer clients the support they would need early on.

“From fixing printers to sorting out emails and cabling to helping develop increasingly sophisticated software, I knew there was a need for this type of service – especially for one-man bands or SMEs,” explains Neil.

So he started CHS Networks in order to help businesses of all sizes grow and thrive in an increasingly tech-driven digital landscape.

But despite expanding his team to around 25 in just a few years, the financial crash of 2008 saw Neil having to rethink and restructure his business model. But this, he tells me, is something that helped him get to where he is now.

“The events of 2008 were a real wakeup call for me and then of course we had the Covid curveball to deal with, but I can honestly say that I have always learned from these experiences.

“I think if you were starting an IT company now it would be quite difficult because the level of investment required in people, training and software in order to compete is phenomenal. So being well established in the marketplace has been a real benefit for us.”

On that note, Neil says that although they do have clients abroad and some in London and the South East, he and his

POWERING ON:

CHS Networks can support clients with the following:

• CLOUD SERVICES

• CYBERSECURITY

• MANAGED IT SERVICES

• PROFESSIONAL IT SERVICES

• VOICE & CONNECTIVITY

team are very much now concentrating on working with hyper-local businesses. And Tunbridge Wells is a market that he wants CHS Networks to move further into.

One of the areas that the CHS Networks team are especially experienced in is cybersecurity.

“Sadly, the security breaches such as the ones M&S and the Co-Op have had will only become more and more common,” he continues.

“We therefore provide a tailored service for our clients. The department is headed up by my colleague Craig MacPhee and delivers premier security solutions designed to safeguard your business, whatever its size or sector.

“As well as the necessary checks and identification of potential threats, we also carry out annual audits for our clients. Reviewing their security like this and keeping up to speed with all the latest developments is an essential part of keeping any business safe.

“We also advise clients too. If they’re putting a pitch together, then we’ll tell them to ensure they put information about the fact they have cyber protection right at the start of the proposal, as that’s a plus for any company. Doing so proves

how serious you are about cyber threats. Luckily we’re in the position of being able to pass those skills and expertise on to businesses who might not have that intel.”

Neil adds that transparency, accountability, hard work and professionalism are other key hallmarks of what CHS Networks provides for its clients.

Aside from cyber threats, one of the other biggest challenges Neil faces is finding and retaining the right staff, which is why he has invested in an apprenticeship scheme for the past decade.

“It’s about keeping people motivated and wanting to stay. We’ll always take on at least two apprentices a year and it’s been really good for us to train people up right from the start of their career and shape them into a CHS team player.”

Currently the CHS Networks team totals18, but Neil says they are still looking to recruit further, as they have had another consecutive year of doubledigit growth. This means that Neil eventually wants to move his growing team to bigger premises.

“This location has been great for us, but ultimately we need more space. Not just in terms of more offices but also breakout areas where staff can sit and chat or have their lunch. In an ever-evolving technical landscape it’s so important that people

don’t lose those soft skills. We are very much about promoting the human side of our business – both here and with our clients.”

Interesting and impressive past projects CHS Networks has been involved in include the Crossrail development and the Olympic Park.

“We’ve also had many long-standing clients such as O’Keefe Construction for many, many years and we are still growing our portfolio. We're all about excellent service and pedigree. This is probably going to be our best year in terms of turnover and bottom line.”

That success was certainly recognised a few months ago when CHS Networks was named Large Business of the Year at the TN card Tonbridge Business Awards 2025.

So how would Neil sum up the ethos of what CHS Networks does?

“I would say it’s that old adage of us being an extension of your staff – we are the IT department if you like. We are always at the end of the phone and are continuously exploring ways to use the best, innovative technology to improve your business.”

GET IN TOUCH:

Website:www.chsnetworks.com

Call: 01732 445566

Email: info@chsnetworks.com

Three cheers for five years of enTWine

As business forum enTWine celebrates its fifth anniversary, we look back on its history and speak to its co-founders Victoria Sampson, Lynne Gadsden and Pam Loch about what makes this business forum so unique...

On 10 August 2020, Lynne Gadsden from Eight Wealth Management, the immediate past-President of the West Kent Chamber of Commerce and Industry, sat down to lunch with two former Presidents of the organisation, Pam Loch from Loch Associates and Victoria Sampson from CooperBurnett LLP.

It was the first opportunity during the pandemic to enjoy a meal together safely and it was also a chance to talk about how disappointed they were that, after 162 years of history, the Chamber had closed.

“enTWine has always been about our members. We want to hear from our business community, because we know there’s a huge strength in what we can do as a collective

By the end of the lunch, the three business owners had decided Tunbridge Wells needed a new business forum and Pam had come up with its philosophy – ‘we listen, we share, we benefit’. The name enTWine came a few weeks later, intended to emphasise how interconnected our business community is, along with TW for Tunbridge Wells and, well, wine! Over the past five years, enTWine has grown into the premier business forum for the town.

“We realised there was a gap in Tunbridge Wells for a forum where the local business community could gather and share their aspirations and ideas,

while also discussing any challenges,” says Lynne Gadsden. “We can’t believe that, from our lunchtime discussion, we’d be where we are today.”

The date of the launch meeting was set for Wednesday 7 October 2020 online and, for many, it was the first chance to speak with business associates for more than six months. But, with upwards of 50 people signed-up, there was concern that guests might feel like a ‘face in the crowd’, and that was when enTWine’s famous break-out rooms came about.

Various lockdowns trundled on, so it was another year until enTWine could hold a meeting in real life. Over the past five years, enTWine has welcomed guest speakers, including former Tunbridge Wells MP Greg Clark, William Benson from TWBC and Alex Green from Royal Tunbridge Wells Together BID. The group has also raised funds for local charities.

“enTWine has always been about our members,” says Victoria Sampson. “We want to hear from our business community, because we know there’s a huge strength in what we can do as a collective – not only for our businesses but for charity and for the community.”

The success of enTWine has also resulted in the launch of interTWine, a forum aimed at aspiring managers and entrepreneurs in our town which is co-hosted by team members from CooperBurnett LLP, Eight Wealth Management and Loch Associates Group.

“I am incredibly proud of what we’ve achieved,” says Pam Loch. “We saw an opportunity to do something together and to listen, share and benefit, and we took action. I’ve benefited from being a part of enTWine and we know our members have as well.”

For more information find enTWine Tunbridge Wells on LinkedIn.

Fitness with a focus

With a focus on both physical health and mental wellbeing, Natural Fit in Tunbridge Wells offers a distinctive, premium approach to fitness. Eileen Leahy speaks to director Shaun Harris about the philosophy behind the brand, its growing presence in the South East, and why improving the whole person - not just the body - is at the heart of everything they do.

Stepping into Natural Fit’s Tunbridge Wells entrance is like entering a five-star hotel: think velvet-studded banquettes in the brand’s trademark turquoise, chic statement lighting, a well-stocked barcomplete with bouquets of fresh florals and delicious seasonal salads, quiches and cakes - and a cool lounging area with board games and bookcases.

So far, so luxurious and welcoming - and that’s without even telling you about the state-of-the-art spa, also on the ground floor, or the impressive gym and workout areas that occupy the second floor of this cleverly renovated former Barclays Bank, situated right in the heart of Tunbridge Wells on Calverley Road.

Ultimately we are here to help you achieve your fitness goals on your own terms “

Anyone else who has been here will testify that as gyms go, Natural Fit is really something special - but it’s not just the stylish décor and premium workout equipment that gives this club its edge. It’s the Natural Fit ethos of supporting your mind as well as your body that really sets it apart.

“We are here to help you achieve your fitness and wellness goals, whatever stage of life you are at,” says Natural Fit’s director Shaun Harris.

“Whether our clients are exercising for sport, want to improve their health and flexibility, or are recovering from an injury and looking to build their strength again, our unique approach will help you feel

rejuvenated and confident. And crucially, we understand that every single client and their needs are different.”

Natural Fit opened in Tunbridge Wells in August 2020 and although the original date was delayed due to the pandemic, it has proved to be enormously popular.

Before Shaun tells me the reasons why, he informs me that the first Natural Fit opened in Brighton and a third will open in Maidstone in early 2026.

Does the business have plans for more? “Yes we do, but we will concentrate on the South East because we are very hands-on and want the ability to drop in and meet our teams whenever we can.”

But back to some of the key reasons why this first-class fitness and wellbeing club has proved so popular with the people of Tunbridge Wells - and beyond.

“Because we are very much focused on each client and their journey, we are very flexible and try to offer as many classes and levels as possible. People really like

that,” explains Shaun.

Shaun admits that many members spend a lot of time at Natural Fit, dipping in and out of classes while they work or socialise.

“Our top membership gives full access seven days a week, from 6.30 am to 9 pm to the gym, classes and spa. So we see a lot of people working from here, enjoying the complimentary Wi-Fi and also doing five or six classes during the day.

“Covid really changed the working dynamic, so previously where you had to fit in going to the gym either before or after work - or during your lunchtime - there is now so much more flexibility if you work remotely. It really is more about being able to easily incorporate fitness into your everyday routine.”

Another of the club’s USPs is that it offers 200-plus personal training video sessions, so all you have to do is book a time and then follow a tailored virtual workout from an expert personal trainer. Add to that a super comprehensive selection of classes. They include everything from traditional yoga and

Pilates to boxing, circuit training and Latin groove dance classes. Then there are Natural Fit’s bespoke and exclusive core, movement and frame classes, which are designed to align with the nervous system and work at a level that suits each individual client.

“Our exercise ethos is based around moving how you were born to. It's about re-engaging the nervous system’s natural in-built mechanisms that give you mobility and stability,” explains Shaun.

“We take people through a series of screenings to first identify how they are moving at the moment, and importantly, note any weak links which could be causing an injury or a recurring one. It’s a need-driven approach.”

Then, of course, there is the added bonus of Natural Fit’s spa, which boasts a fabulous heated pool - a luxury for the centre of Tunbridge Wells - plus a steam room, sauna, hydra pool and various massage treatments.

But Shaun says you will never see an aqua class going on in the spa.

“Feedback from our members is key and the pool area is very much a place for our clients to experience in a relaxed way.”

Shaun adds that the team have placed QR codes around the gym so people can offer their opinions.

“We’re always looking to add more classes and will increase or decrease things as and when the need is there.”

Talking of the Natural Fit team, Shaun tells me there is no ‘pigeonholed’ staff system in place.

“All our team are trained to work behind the bar as well as take a class. That way, you can retain so many more staff for longer, as they are not doing something 100 percent of the time. There is variety and flexibility, which you just don’t find in the health and wellbeing industry.”

With its sizeable, stylish and light-infused workout areas, 15 on-site parking spaces and pioneering fitness equipment - which

“

Our top membership gives full access seven days a week, from 6.30 am to 9 pm to the gym, classes and spa

Virtual Digital Marketing Department

boasts trendy wooden detailing - plus all the benefits of having a café that serves up delicious healthy snacks, it’s hard to see how anyone wouldn’t be motivated to come here.

“Ultimately, we are here to help you achieve your fitness goals on your own terms,” smiles Shaun.

And in an inspiring, friendly and inclusive environment such as this, I am sure finding the motivation to ‘get down to the gym’ has never once been an issue for Natural Fit’s clients.

For more information or to enquire about membership visit:

Website: naturalfit.co.uk/tunbridge-wells

Email: tunbridgewells@naturalfit.co.uk

Socials: @naturalfit

What are tourists looking for when they visit Tunbridge Wells?

Tunbridge Wells has been a popular tourist destination since its Georgian heyday. Thanks to the mix of beautiful countryside and bustling towns it attracts people from far and wide. Visit Tunbridge Wells and Visit Kent have conducted numerous pieces of research to understand what tourists look for in a getaway to this corner of Kent, and in Tunbridge Wells specifically. Visit Tunbridge Wells explains who our typical visitors are and what they’re looking for in a trip to the area...

Kent is widely known as the Garden of England and London’s leafy, rural neighbour. With a short travel time from local airports and London’s mainline stations, it’s a great option for overseas travellers looking for a day trip, or longer stay, or staycationers hoping to escape to peaceful countryside. Visit Kent and Visit Tunbridge Wells target key audiences including: hyper local families, outdoor enthusiasts, and international visitors from USA, France, Germany and Spain. Each visitor looks for something different in a trip here.

“Recent studies on Tunbridge Wells’ visitor economy show 52% of domestic trips are to visit friends and relatives, so don’t discount local residents when looking to attract visitors!

HYPER LOCAL FAMILIES

These are Kent and East Sussex residents, usually with young children, looking for days out and experiences. They’re typically looking for activities which are family-friendly and low cost. They’re often seeking activities during school holidays or options for a rainy day indoors! Recent studies on Tunbridge Wells’ visitor economy show 52% of domestic trips are to visit friends and relatives, so don’t discount local residents when looking to attract visitors!

OUTDOOR ADVENTURE SEEKERS

This group makes up a large proportion of overseas and domestic holidaymakers thanks to the surrounding countryside and outdoor activities across the borough. This audience is looking for quality accommodation and great dining options as well as outdoor pursuits including walking, cycling and exploring stately homes and gardens. With Royal Tunbridge

INTERNATIONAL VISITORS

According to Visit Britain, the top five countries making inbound trips to the UK are the USA, France, Germany, the Republic of Ireland and Spain with China and Saudi Arabia also growing significantly in number of visits in 2024. Visit Kent research shows that US travellers are looking for unique experiences whereas the main driver for French and German audiences is outdoor activities. History and heritage is the primary trip inspiration for Spanish visitors, with 63% citing this as their top priority.

HOW VISIT TUNBRIDGE WELLS CAN SUPPORT YOU

Visit Tunbridge Wells is keen to support tourist-related businesses including attractions, accommodation, restaurants, bars, cafes and more. Send us events, family-friendly activities or offerings, special offers or unique experiences that we can use to promote the area to each of these audiences via our website, social media and campaigns. For more information go to visittunbridgewells.com or email vtwcontent@tunbridgewells.gov.uk

GET IN TOUCH: VISIT TUNBRIDGE WELLS: www.visittunbridgewells.co.uk

Socials: @visit_tunbridgewells

Wells’ signature blend of hotels and dining options within close proximity to the outdoor pursuits on offer, this group can’t resist a trip to Tunbridge Wells.

KEY CONSIDERATIONS WHEN TAKING OUT MOTOR TRADE INSURANCE

Whether you run a car dealership, a repair shop, or a vehicle delivery service, having the right insurance policy in place, tailored to the specific needs of your business, can make all the difference.

With that in mind, here are two questions you should consider before taking out a new motor trade insurance policy.

1. What’s their expertise?

Motor trade insurance is a specialist field, and not all insurers have the depth of knowledge required to properly assess your risks and recommend suitable coverage for the unique challenges you face. Whether you’re handling multiple vehicles, dealing with customer cars, offering test drives or operating a mobile service, this expertise can help ensure that there are no gaps in your policy.

Our top tip: Ask your insurer about their experience in the motor trade industry. Do they have clients similar to your business? Can they provide case studies or testimonials?

2. Do they offer bespoke policies?

Every motor trade business is unique, and a one-size-

fits-all approach to insurance can leave you exposed to unnecessary risks. Whether you need coverage for expensive stock vehicles, customers’ cars, or specific tools and equipment, your insurer should be able to customise your insurance package.

Our top tip: Ask about their approach to customisation. How will they assess your business? What factors do they consider when tailoring coverage to ensure it matches your operations?

Ultimately, the cover you choose will depend on your circumstances and the needs of your business. At NFU Mutual Tunbridge Wells and Flimwell, we’ll take the time to understand these needs so that we can put together the right cover for you. We provide tailored guidance and services to help ensure risk is mitigated, opportunities are identified, and the future of your business stays on the right track. So, when it comes to protecting, preventing and, should the worst happen, claiming, you can always rely on us.

For more information on how NFU Mutual can help your motor trade business please contact 01892 337488.

Signal for change

Following months of traffic turmoil, MP Mike Martin has appointed Cllr Martin Brice as Tunbridge Wells’ new ‘Traffic Tsar’. Here, Cllr Brice outlines his mission to bring order to the town’s tangled roadworks – and explains what it’ll take to make real progress

Last month we reported that Mike Martin, Liberal Democrat MP for Tunbridge Wells, had appointed a new temporary ‘Traffic Lights Tsar’ in order to deal with the ongoing road chaos in the town.

Why? Because when Reform took control at Kent County Council (KCC) after their May elections victory, one of the first things they did was to indefinitely suspend KCC’s Environment and Transport Cabinet Committee meetings.

That inspired Tunbridge Wells’ MP Mike Martin to come up with a solution to the ongoing traffic chaos that the town has recently been experiencing.

“Parents, workers, businesses, school pupils – we all suffer. These traffic delays and needless queues must be addressed

July saw Mr Martin, the Liberal Democrat MP for Tunbridge Wells, appoint Cllr Martin Brice, Kent County Councillor for Tunbridge Wells South, to the role.

Last month Mike Martin told Tunbridge Wells Business Magazine: “Under the last County administration, the Tories ran the transport meetings but didn’t show up. Now Reform has cancelled them altogether.

“I’m therefore really pleased to announce Cllr Martin Brice as the new Roadworks Tsar for Tunbridge Wells to tackle and organise planned roadworks directly with utility companies and do what KCC won’t.”

Here Cllr Brice, who is already liasing with utility companies, answers our questions about what his role involves and how effective this appointment will be…

Please can you tell us what this new ‘Traffic Tsar’ role involves?

It’s about getting utilities companies to minimise disruption to the daily lives of residents by working together to plan these much-needed roadworks. There's no doubt they are needed but they should be regulated better.

Why did Mike Martin MP decide this was an essential appointment?

How long do you think your Traffic Tsar role will last?

Far too often these traffic delays and needless queues are causing upheaval to the daily lives of those just trying to go about their daily lives. Parents, workers, businesses, shoppers, school pupils - we all suffer.

Will Tunbridge Wells residents be able to interact with you regarding any issues they might have?

Yes please. The first thing you can do is email me at martin.brice@kent.gov.uk We are a long way from bringing in a perfect system but at least we're trying.

Honestly speaking I would say that it will last as long as it is needed.

In your opinion, how do you think this situation can be improved?

There needs to be complete agreement across local government, local as well as national, that firstly, there is a problem, and secondly, that it's possible to do something about this. KCC needs to be on board with any changes but I fret about how much effort Reform will put into improving the lives of people in Tunbridge Wells.

HAVE YOUR SAY: Email Cllr Martin Brice at martin.brice@kent.gov.uk to report any disruptions or if you have any questions

STOP, LOOK, LISTEN: TWBC’s new ‘Traffic Tsar’ Cllr Martin Brice (pictured middle)

Iglu – More than IT managed services: a smarter approach to business tech

It’s clear that operating a successful business in today’s market is very different than it was even just 10 years ago. Business risks include the tangible challenges we have always faced, but today we face much more –increased competition by better prepared competitors and invisible cyber threats to name just two.

IT and associated tech continues to provoke a raft of emotions – from those that see it as a necessary evil, something they would rather not have, but must, to those that see it for what it really is; a set of tools and a potential foundation from which to propel your business forward – the latter group is the group we find ourselves working with more and

“Whether it’s deploying a best-inclass employee platform or building a tailored project management solution, we’re focused on outcomes — not just uptime

more – within these organisations, we find companies who really have a clear tech strategy (rare) to those who are still working it out (very common).

It’s these organisations that we love to work with, helping them realise the real value in each tool or enabler, and ensuring their entire tech strategy is well thought out and supportive of their goals rather than being a disparate series of apps, disjointed processes, and tools. Which camp you fall into is one for careful consideration!

At Iglu Tech Group, we’re proud to be more than just an MSP. We aim to deliver

exceptional IT support, advanced cyber security, and the latest in Microsoft 365 and Copilot AI — but that’s just the beginning.

Where we really standout is in our commitment to ethical and strategic digital transformation. We help organisations streamline operations, improve employee experience, and unlock new levels of productivity through business process automation, cloud innovation, and smart project delivery.

RESPONSIBLE, ETHICAL TECHNOLOGY

We’ve all seen it — businesses being sold tech they don’t need, or worse, aren’t ready for. That’s not how we work. At Iglu, we believe in doing things properly. That means taking the time to understand your business, your people, and your data before recommending anything.

One of the ways we do this is through our Data Readiness Reviews. These aren’t just box-ticking exercises — they’re a practical way to make sure your data is secure, structured, and actually usable. Especially when it comes to tools like Microsoft Copilot, where the quality of your data directly impacts the value you’ll derive from AI, and of course ensures the intuitive nature of AI tools like Copilot are not going to suddenly expose your trade secrets!

We also look at whether your teams are ready — not just technically, but in terms of training, governance, and confidence. Because rolling out AI without careful groundwork is a shortcut to confusion, not transformation.

"Deploying AI without a solid foundation is not a shortcut to success—it's a fast track to confusion rather than true transformation."

LOOKING AHEAD: FUTURE TECH TRENDS

We’re not in the business of chasing shiny objects. But we do keep a close eye on what’s coming — and more importantly, what’s useful for our customers. Right now, we’re seeing a big shift toward low-code automation, AI-assisted decision-making, and cloud ecosystems that are secure, scalable, and built for flexibility.

The businesses that are getting ahead are the ones that treat tech as a strategic asset — not just a cost centre. They’re using automation to free up time, AI to make smarter decisions, and cloud platforms to stay agile. Our job is to help you get there — at the right pace, with the right tools, and with a clear plan.

STRAIGHT-TALKING TECH –ON YOUTUBE

We also know that tech can be overwhelming. That’s why we launched the Iglu YouTube channel — a place where we break down the latest tools, trends, and ideas in a way that’s actually useful. No jargon, no hype — just honest, practical insights from people who live and breathe this stuff.

Whether you’re curious about Copilot, cloud platforms, or what’s worth investing in next, our videos are designed to help you cut through the noise and make better decisions.

Watch now:

https://www.youtube.com/@iglutech

So, if you’re looking for more than just an MSP — if you want a partner who will challenge, guide, and support you through every stage of your digital journey — we’d love to talk.

Explore more at www.iglutech.com

Contact us: hello@iglutech.com

At Iglu Tech Group, we’re more than just an IT provider – we’re your full digital transformation partner, proudly serving Kent, the South East, and beyond.

As well as delivering industry-leading IT support and customer service, we provide advanced cyber security protection, and the latest in Microsoft 365 and Microsoft Copilot AI solutions.

But we don’t stop there.

Our cloud services provide best in class digital transformation, including scalable and cost-effective information management, business process management and powerful project management solutions – helping your teams work smarter, collaborate easier- saving time and money for your business.

We don’t just support your tech – we are here to help your business work smarter, move faster, and thrive in the digital age.

Special Offer: Mention code IGLU10 to get 10% off your first project with us!

Banging the drum for traditional Irish music

By day, Dan Jenkinson is Group Head of Business Centres for the Penhurst Group. But by night, you’ll find him playing a traditional Irish drum, the bodhrán. Nicola Withers tracked him down for a quick ceilidh...

Dan, let’s start with your professional persona. What do you currently do?

I manage three business centres in the Penhurst Group: Riverside House in Tonbridge, Penhurst House in Battersea and Lonsdale Gate in Tunbridge Wells, where I’m based. Lonsdale Gate has 45 serviced offices and meeting rooms for 1 –15 people with a mix of day and long term tenants. We look after our tenants, and prices (starting from £350pm) include tea and coffee, utilities, a dedicated account manager and free access to our on-site gym.

Has this always been your day job?

No! I’ve had some twists and turns. I’m originally from Hull but came down to Tunbridge Wells where I was a runner, working on audio books. Then I moved to London as a sound engineer, working on live breakfast radio and then working on theatrical TV and film trailers. I had to deal with bomb scares, famous people dropping in unannounced and various other London emergencies.

When Covid hit, the industry suffered like every other. Luckily, I’d just started work with Netflix and got to work on some big shows, including Bridgerton – none of us knew what a hit that would be! By then, my wife and I were expecting our son and we moved back to Tunbridge Wells for a change of pace.

“My day job is managing three business centres but every Sunday I play the bodhrán in a trad Irish band at The Sussex

So no more major incidences since those early days?

Not so far… my first job back here was Operations Manager for Impeccable Plumbing, a role that used all those juggling skills I’d learnt in London. It was a very different environment but brilliant, with a great team and countrywide coverage. But the cost of living crisis hit and I was made redundant in December 2024. We were based in Lonsdale Gate and two days later, the outgoing manager at Lonsdale offered me the Business Centre Manager role.

And so now on to the music…how did this come about?

I am of Irish heritage – my grandparents on both sides are Irish. My family were always playing music at home. My best mate was also Irish so music featured strongly in our lives and was the thing that kept me out of trouble in Hull. It brought

families and communities together in a way nothing else can. I went on to play drums in a band until 2014 and we toured around Europe, which was brilliant.

Tell us about the instrument you play which is the traditional bodhrán...

First off, it’s pronounced bow-rahn, which literally translates to ‘deaf drum’. It’s a lightweight, handheld, tuneable drum made of a wooden frame with a goatskin drumhead. Lots of the band members were Irish, and often played theirs in the tour van. We’d hear traditional Irish music, songs going back to the Rebellion and ceilidh music, and as soon as I had a go, it just felt natural. If you listen to Irish music, you can hear it throughout – it’s the heartbeat.

Where do you play now?

I’m now involved in a Trad Irish night at The Sussex Arms. We started in November 2024 and there’s nothing like it in the area. We have a house band and people come from all over to jam with us. St Patrick’s Night saw around 200 people packed into The Sussex – quite a feat! And in August we were at The Forum with the Pogue Traders, celebrating Shane McGowan.

How often are you at the Sussex Arms? We start again in September. It’s always the first Sunday, from 4pm. It’s free, family-friendly and 100% legitimate, traditional Irish music. Come on down and help us keep the tradition alive! Feicfidh mé go luath thú.

Contact Dan for your serviced office needs at dan@penhurst.co.uk, or for all things drumming, including lessons, at beatentrackkent@gmail.com

With over 280 agency offices across the UK, NFU Mutual are never too far away.

With over 280 agency offices across the UK, NFU Mutual are never too far away.

From florists and farm shops to milliners and manufacturers, NFU Mutual Tunbridge Wells and Flimwell understand what a local business needs, because we’re one too.

From florists and farm shops to milliners and manufacturers, NFU Mutual Tunbridge Wells and Flimwell understand what a local business needs, because we’re one too.

Want to learn more? Get in touch at:

Want to learn more? Get in touch at:

Flimwell_agency@nfumutual.co.uk

Flimwell_agency@nfumutual.co.uk

Or pop by for a face-to-face chat.

Or pop by for a face-to-face chat.

01892 337488

01892 337488

Clarks Yard

Clarks Yard

Flimwell

Flimwell

East Sussex TN5 7NG

East Sussex

TN5 7NG

01892 337488 55 High Street

01892 337488

55 High Street

Tunbridge

Tunbridge Wells Kent TN1 1XU

1XU

CLOSER TO YOU.

CLOSER TO YOU.

CLOSER TO YOUR BUSINESS. CLOSER TO WHAT MATTERS.

CLOSER TO YOUR BUSINESS. CLOSER TO WHAT MATTERS.

Quiet month: smart HR moves

Gemma Farina, founder of the award-winning independent human resources agency GFHR Consulting, on why August is the ideal time to prepare and prioritise

For many small businesses, August brings a natural lull. Staff are on holiday, client activity dips, and the phones ring a little less. But while the pace slows, the chance to get prepared grows and savvy business owners see this as a golden opportunity to reset, refocus, and get ahead.

As an HR Consultant working with businesses across the Southeast, I often remind clients that August is the ideal time to prepare for the pressure of Q4. Here are some practical HR steps you can take now to set your business up for success:

1. TAKE STOCK OF WHERE YOU ARE

Before you can plan, you need to assess. Start by taking an honest look at your team’s current state:

• Who's struggling to find their postsummer stride?

• Are any team members burnt out from covering colleagues' holidays?

• Have important projects fallen behind?

A clear-eyed assessment now will help you tackle small issues before they become big problems with year-end pressure.

Now is also a great time to check that your policies and handbook are legally compliant. Are processes easy to understand and implement? Would they stand up under scrutiny in a dispute?

2. REVIEW YOUR PEOPLE DATA

Even small businesses with limited HR systems can gain valuable insights from the basics:

• Absences: Are sick days up? Are random one-day absences increasing? These patterns often indicate deeper problems like stress or disengagement.

• Turnover risks: Have valued employees left recently, or do some seem restless? September is a prime time for job hunting—engage your people now.

• Holiday leave: Who still has significant leave left? How will this affect operations in November and December?

• Workload: Who’s still carrying summercover workloads? Are high performers covering for others?

Use this data to rebalance, redistribute, and refocus your team.

Taking a few of organisational steps and working out priorities now can pay dividends in Q4 and beyond “

3. ALIGN PEOPLE WITH BUSINESS GOALS

Your people can’t hit targets they don’t know exist, so make sure your team knows exactly what’s expected in Q4. Clarify the big picture:

• What turnover targets do you need to hit?

• Are there product or service launches coming?

• What customer service or operational standards are critical?

Then, link team and individual responsibilities directly to those goals. Salespeople need sales targets. Operations need delivery dates. Admin and support need measurable outputs. Set the vision—and then support your team in delivering it.

4.

PLAN AHEAD FOR 2026

Yes, it’s only August. But your people plan for 2026 should already be taking shape.

• Hiring: Great hires take time. If you need new starters in January, start recruitment conversations by October.

• Development: Who’s ready to step up internally? Promoting from within is often faster and more effective than hiring externally.

• Succession: Do you have backup plans if a key team member leaves suddenly? Even informal succession plans can save you serious stress later. Why Now?

Taking even a few of these steps now can pay dividends in Q4 and beyond. If you’re not sure where to start, we can help you to conduct an HR audit, review your policies or run a strategy session. Because when autumn comes - and it always comes faster than we expectyou’ll be glad you used August wisely.

If you’d like to have a conversation about how to focus your HR Strategy and priorities for Q4 then please get in touch

Info@gfhr.co.uk

01892 300360

15% discount for groups of 4+ on quoting "TWBIZ"

5 website mistakes that could cost your business customers

In his column for this month, Gary Brindley of Step3 warns about the pitfalls of cutting corners when creating a website for your business - and the ways in which to avoid it secretly sabotaging potential sales and new clients...

Your website is often the first impression people have of your company. But it’s a fact that too many small business websites fall short. Here are five common mistakes that could be costing you customers:

1. Neglecting Mobile Users

If your site isn’t mobile-friendly, you’re already losing people. Most browsing is done on phones, and if your website looks clunky or is hard to navigate, users won’t hang around. A responsive design isn’t a nice-to-have; it’s essential.

2. Confusing Messaging

When someone lands on your homepage, can they tell what you do within five seconds? Too often, small businesses try to be clever rather than clear. Strip it back: who you are, what you offer, and how people can get it.

3. Outdated Content

An old blog post from 2019 or a news section with tumbleweeds doesn’t inspire trust. If your content is out of date, visitors wonder what else is being neglected – your services, your support, your standards?

4. Slow Load Times

Speed matters. People won’t wait more than a couple of seconds for your website to load. Compress your images, use proper hosting, and keep things lean. A slow site often means a lost customer.

5. No Clear Call to Action

What do you want people to do? Call you? Book a demo? Buy a product? Make it obvious. This is no time to be polite. Every page should have a goal and a clear route for the visitor to follow.

Getting your website right doesn’t have to be complicated, but it does require attention. A few small changes can make a big difference to how your business is perceived – and how many enquiries you get.

Gary Brindley is Founder and MD of Step3 Digital, a web design agency based in Kent, specialising in high-performance WordPress websites for ambitious small businesses.

Contact info:

Gary Brindley, Step3 Digital e: gary.brindley@step3.digital w: step3.digital t: 01732 445688

Lawyers fly high to support vital work of charity

Cripps raises over £30,000 for Air Ambulance Charity Kent Surrey Sussex

Local leading law firm Cripps has raised more than £30,000 over the past year to support Air Ambulance Charity Kent Surrey Sussex (AAKSS).

Chosen as the firm’s charity of the year following a staff vote, AAKSS inspired colleagues across Cripps to come together for a packed programme of fundraising activities. Events included our annual quiz across all three offices, a bake off, a firmwide walking challenge, and a bingo night amongst cake sales and individual marathon and half marathon efforts! The team found countless ways to get involved. To help every effort go even further, all donations were match-funded by the firm.

Alex Redwood, head of corporate development at AAKSS, said: “It has been a pleasure to work with Cripps over the last year, with interesting quizzes, entertaining bingo nights, delicious cake sales, and cycling events all raising over £30K for Air Ambulance Charity Kent Surrey Sussex. This could have funded all the fuel for 100 lifesaving helicopter missions. Or over 600 sets of defibrillator pads, potentially saving over 600 lives. Your support has made a significant difference in our ability to save lives across Kent, Surrey and Sussex. Thanks to the charity committee

“Supporting Air Ambulance

Charity Kent Surrey Sussex

has been a true privilege for all of us at Cripps”

for all their support, especially Jade and Charlotte, for their dedication and hard work.”

Jade Hallam, head of the charity committee at Cripps, commented: “Supporting Air Ambulance Charity Kent Surrey Sussex has been a true privilege

for all of us at Cripps. The whole firm has got behind this cause with so much enthusiasm. Raising over £30,000 together is something we’re really proud of, knowing it will help save lives across our communities. On behalf of our charity committee, I’d like to thank everyone who donated, took part, and cheered us on along the way.”

The funds raised will help AAKSS continue its vital work, delivering specialist emergency care to people across Kent, Surrey and Sussex. cripps.co.uk

“This is what can be achieved when part of a strong team”

Two leading lawyers from Thackray Williams singled out in prestigious awards

Thackray Williams are celebrating after two of their staff won individual awards at the Private Client Modern Law Awards and the Apartment Advisor Awards.

Katie Martin was named Best Paralegal at the Private Client Modern Law Awards, while Jimmy Griffin won the Rising Star title of the Apartment Advisor Awards.

“It has been a huge honour to win the award for Paralegal of the year in the Private Client space at this national event. It is testament to the quality of the work I am happy to undertake, and the collegiate and supportive working environment I enjoy at Thackray Williams. Although it is a personal award it says much about the department and the wider firm that we regularly compete at this level,” commented Katie.

“I am delighted to have received this

“Although these are personal awards they say much about the department and the wider firm”

prestigious award. It is a real reflection of the support, hard work, and collaboration within the Leasehold Team at Thackray Williams. It’s a great reminder of what can be achieved when part of a strong and

focused team. Thank you to everyone within the department for their assistance throughout,” commented Jimmy.

The Leasehold Team collectively made the shortcut for both Solicitors Firm of the Year and Conveyancing Firm of the Year in the Apartment Advisor Awards.

The Private Client team were also finalists for both the Wills & Probate (16+ solicitors) and the Tax & Trusts categories of the Private Client Modern Law Awards, while Nima Stepney made the shortlist for Lawyer of the Year, Tax & Trusts.

Katie’s success follows Nicola Huseyin being named Best Private Client Legal Assistant at the British Wills & Probate Awards 2024 for her inspiring leadership of the seven legal assistants in the department.

thackraywilliams.com

KATIE MARTIN

JIMMY GRIFFIN

Court of Protection firm expands its specialist team of experts

In-house promotions and appointments announced at specialist COP law firm

Industry recognised specialist law firm JE Bennett Law has tripled its paralegal support team in just over two years – with further hires imminent.

At the start of 2023, JE Bennett Law had six paralegals. By January 2024 the team had doubled in size to 12, with recruitment of a further six paralegals since then – and a further three due to start shortly.

comments Abigail. “Our recent hires mean we have a strong team across the various paralegal roles: Junior Paralegals, Paralegals and Senior Paralegals.

Experienced paralegal, Abigail Maynard, was promoted to Paralegal Manager earlier this year to provide leadership for the growing team.

“Our expanding client base in our core area of Court of Protection deputyships together with a corresponding organic increase in Private Client work, means we have an ever-growing need for high-quality, reliable assistance for our Partners and solicitors to enable them to focus on providing the highest-calibre legal advice and support to our clients,” explains Managing Partner and founder, Jane Bennett. “This is particularly

important as many of our clients are in vulnerable circumstances, so need expert legal support to protect their long-term interests.

“The quality of support from our growing paralegal team, under the inspiring leadership of Abigail, means we can continue to provide the same level of exemplary customer service to all our clients, which is particularly important as we receive ever more referrals from our key introducers, such as personal injury lawyers and independent financial advisers and wealth managers.”

“It’s exciting to be leading the team during a sustained period of growth,”

“Our ongoing growth means we are also able to offer real career progression opportunities. Some of our paralegals are studying for legal qualifications alongside their work, and we have already had some progress to Trainee Solicitors after passing their exams.”

“What makes our growing paralegal team so important to JE Bennett Law’s ongoing growth and success is that they all share the same commitment to ensuring the best possible outcomes for people in vulnerable circumstances, which means combining expert legal advice with the best possible customer service to build long-term relationships based on expertise, trust, and championing our clients at all times,” adds Senior Partner, Lorna Halfpenny-Beeby.

jebennettlaw.co.uk

Abigail MaynardJane Bennett Lorna Halfpenny-Beeby

CooperBurnett strengthens corporate and employment offering with new hire

CooperBurnett LLP welcomes new associate solicitor

Tunbridge Wells-based law firm, CooperBurnett LLP, has welcomed Associate Solicitor, Molly Mackay, to its Corporate and Employment teams.

“Having worked in Kent for a couple of years, I knew of CooperBurnett and the firm was certainly on my radar,” says Molly.

“CooperBurnett’s website and posts on social media looked friendly and it was evident to see how supportive the firm is to its team, clients and local community. Then, when I came in for my interview, Joseph [Oates] and Victoria [Sampson] were friendly and welcoming and it just felt right.”

Molly says she’s looking forward to working in the Corporate and Employment teams.

“We are pleased that Molly has joined our well-regarded Corporate team,” says Victoria Sampson, Partner and Head of Corporate and Commercial.

“Our transactional work is very active, so having her onboard will make a real difference.”

“We

are pleased Molly has joined our well-regarded Corporate team,” says Victoria Sampson, Partner and Head of Corporate and Commercial"

Molly studied Law at the University of East Anglia (UEA) and says she was ‘always interested’ in law while at school, which was cemented when she did some work experience at a law firm while still in sixth form.

“It felt to me, from quite early on, I had

the skill set that made law the career for me,” she explains.

Molly worked at the same law firm in her university breaks and while doing her integrated masters Legal Practice Course. Her persistence paid off and, after graduating, Molly secured a job there, where she qualified and, after two years, has joined CooperBurnett.

“My employment experience has seen me work with a range of clients and organisations of different sizes, as well as individuals,” Molly explains.

“In my new role, I’m looking forward to really getting stuck in and building on my experience, as well as getting to know and support clients.”

Adds Joseph Oates, Partner and Head of Contentious: “We are very happy that Molly is bringing her experience in both Employment and Corporate law to CooperBurnett. She promises to be a very welcome addition to TeamCB.” www.cooperburnett.com

“Our staff are stepping away from the office and volunteering their time”

Berry & Lamberts lend a hand at last chance animal rescue centre, reflecting its deep-rooted commitment to social responsibility

Berry & Lamberts Solicitors are rolling up their sleeves and getting hands-on at the Last Chance Animal Rescue, the firm’s chosen Charity of the Year for 2025.

With a shared passion for community and compassion, staff members are being encouraged to step away from the office and volunteer their time to support the rescue’s incredible work.

“So far this year, Berry & Lamberts has raised almost £4,000 for this animal rescue charity, with more events planned”

Last Chance Animal Rescue in Kent has been rescuing and rehoming animals since 1986. The centre rescues animals of all types, some waiting destruction in Welsh Pounds, others handed in to them for a variety of reasons. They provide medical care, food, shelter and love the rescue cats and dogs as if they are their own, working tirelessly, until they find them their forever home.

One of those volunteers is Berry &

Lambert’s Marketing Manager, Melissa Hollis. She told Tunbridge Wells Business Magazine: “I felt privileged to be able to spend the day at Last Chance Animal Rescue alongside the hardworking team. It was such a special day with lots of dog walks, a never-ending pile of bowls to wash up and endless cuddles! The animals are so well-cared for and dearly loved, while they wait for their forever homes. I would urge anyone looking for a dog or cat to visit their website or pop along and

see them. The charity is always looking for volunteers to assist with dog walks too – it’s a wonderful way to spend an afternoon.”

This collaboration reflects Berry & Lamberts’ deep-rooted commitment to social responsibility and their belief that every act of kindness matters. So far this year, the firm has raised almost £4,000 for the rescue, with more fundraising events planned for the remainder of the year. berryandlamberts.co.uk

Health Insurance

Are you sitting comfortably ?

With the continued popularity and rise in remote working over the last five years, employers have a responsibility to ensure that their staff have access to a suitable workstation and seating, usually at home. Furthermore, similar to working from the office, employers must be able to offer workstation ergonomic assessments to staff who work remotely.

Did you know, in the UK, employees can make a claim for poor workstation setups that cause injury or ill health, provided the employer is deemed negligent in providing a safe working environment?

This is why we at Forrest Group, have partnered with Humanscale, a global award-winning, leading designer and manufacturer of ergonomic products that improve the health and comfort of work life.

As part of our partnership, we are now able to offer our Clients, in person and virtual ergonomic assessments to help review, monitor, manage and improve workplace ergonomics. And if your business would like to bring these assessments in-house, we can provide interactive certification programs and program development workshops to upskill your existing team, enabling them to lead the ergonomics assessments.

If following the assessments, revised workstation equipment was required, we can take care of that also.

To find out more about our new ergonomic services, please contact me at sophie@theforrestgroup.co.uk or visit our website below.

01892 726060 or sophie@theforrestgroup.co.uk. www.theforrestgroup.com

Why Tunbridge Wells is on the rise again

Council Leader Ben Chapelard shares why Tunbridge Wells is entering a new era of opportunity — from revitalised developments and thriving cultural events to a renewed sense of civic pride

The view of Tunbridge Wells is magnificent. Ten floors up on Paramount Place (the former cinema site) you get an amazing panorama of our town. I am not suffering from vertigo when I say Tunbridge Wells is very much on the up. There is a real buzz about town! And it is not just because the sun is out… Paramount Place is one of the great news stories about Tunbridge Wells. For over a quarter of a century – when the cinema closed in 2000 – the site has been a blight on the heart of our town. The good news is that the first residents to this brand-new retirement community will be moving in towards the end of next year.

More good news in June saw the first farmers’ market take place in Calverley precinct. It’s taken us three years to make it happen for various reasons but it is a great addition to what our town has to offer (the market takes place on the last Sunday of every month).

The Council’s plans for the redevelopment of the Camden Road end of Royal Victoria Place are moving forward at pace. Councillors recently committed to taking the project to the next stage. We are aiming to provide a mix of residential town centre living, improved shop units that retailers are asking for, as well as leisure facilities such as a town centre cinema.

I do not believe those who say that the High Street is dead. We are competing

“

The direction of where Tunbridge Wells is going is overwhelmingly positive

with the internet by adapting to the realities of the digital age by diversifying what the town centre has to offer. The number of visitors in Royal Victoria Place (RVP) is increasing and defying the regional and national trend. We are attracting big brands such as Nando’s and Primark (opening this winter) whose investment is a sign of confidence in our

town. There are others to be announced… so watch this space!

We are blessed with a rich and vibrant cultural scene to cater for many different tastes. Tunbridge Wells Literary festival, Fringe, Local & Live are just some of the many names which spring to mind. Our very own Amelia Scott is now the seventh most visited attraction in the South East of England. Visitor numbers are up at the Assembly Hall Theatre too. The Business Improvement District (BID) is also playing a key role in supporting our cultural events as well as supporting local businesses. Horticulturally, we are in the final of Britain in Bloom and we are grateful to all those volunteers and businesses that support making our town beautiful.

Where’s the ‘but’ you might be asking? ‘He must have kept the bad news for last’, I can assure you have not got sunstroke when I say I do not have any! Of course Tunbridge Wells is facing a number of challenges. But rest assured there is not an inch of complacency on our part in tackling those. The direction of travel for Tunbridge Wells is overwhelmingly positive. Tunbridge Wells is going places! Every day is a privilege to lead an administration and organisation that can make these things happen and support those best placed to make our town somewhere we can be proud of.

To read more about RVG’s development of the former cinema site see page 16.

How the BID is helping boost growth for businesses

In his column for Tunbridge Wells Business Magazine this month, Alex Green, CEO of RTW Together BID highlights some of the free services and equipment that are available for all BID members and, when available, for community events to use...

RTW Together BID has worked hard to develop an extensive library of equipment and resources to help our BID members’ businesses save money and flourish.

One of the services that has grown significantly in the past 12 months is our Equipment Catalogue. Equipment is completely free to borrow and ranges from gazebos, to outdoor furniture, AV equipment, children’s matting and even a snow machine!

“RTW Together BID has worked hard to develop an extensive library of equipment and resources to help our BID members’ businesses save money and flourish

Cara Chilvers, Thomson Snell & Passmore comments: “RTW Together has kindly allowed us to borrow their large gazebos two years in a row for our annual Thomson Snell & Passmore cricket tournament at The Nevill, and they were great. Perfect for what we needed, and completely hassle free for collection and drop off. Thank you so much”

This equipment can be used for a wide variety of purposes to help businesses try out activities and run pop up events they wouldn’t necessarily do with much greater ease and lower cost.

Our Services Directory is filled with BID Member recommended service providers including: electricians, plumbers, sign

SUPPORTING LOCAL: The BID helps many events including TW Fringe Festival 2024

writers, catering suppliers and pest specialists. This is designed to be a first port of call when in need of a new service with added reassurance that this provider came recommended by a fellow BID Member.

RTW Together also has a Marketing Guide, which provides a handy reference for BID Members when considering their local marketing strategy. It contains a detailed and up to date directory of editorial, advertising and influencer contacts, as well as brief summaries on various aspects of the marketing mix, and local opportunities for promotion. There is Zenfolio Gallery, a free photo site of images from across the town and recent events and activity, that members can use in their marketing, and

campaigns or even just for marketing materials and venue decorations.

Free, dynamic and customisable QR codes can be created using our account with QRFY This access gives our members the ability to create unlimited codes along with access to data tracking to see how many people have scanned them and thereby help track the success of campaigns.

To find out more about any of these free opportunities for BID members, please contact Grace at projectofficer@ rtwtogether.com . We are also keen to keep developing and expanding our available resources so feel free to suggest new purchases or information we could offer and make available. rwtogether.com

Why You Need to Reinvent Social Marketing for 2026… and forever

Imi de Daranyi, RTWMG member, social marketing expert and practitioner of 15 years on the need to totally reinvent this area of the mercurial digital landscape. Read on to discover the key reasons why...

As we race towards 2026, it’s clear that the rules of social marketing are being rewritten in real time. Premium creative and paid media are no longer dependable.   Brands thriving today, and those set to lead tomorrow are embracing a social-first approach and content that blends brand, creator and UGC (user generated content). Their content is often lo-fi and always culturally attuned to what audiences want. TikTok and Instagram aren’t simply social platforms anymore, they’re the go to platforms for discovery, inspiration and entertainment. If your brand strategy doesn’t revolve around this new reality, your brand is already behind. What are some of the headlines?

1. THE CREATOR OPPORTUNITY: INFLUENCE TO IMPACT

The demand for creator content has forced brands to adapt their content strategies. In 2025, creator ad revenue is projected to overtake brands’ own content. And it’s working: The Drum reported that Unilever recently announced that 50% of its global ad spend will be channelled into social, led by an “influencer-first” approach. Why? Because creators build trust. According to Advertising Week, brands that invest in creator-led media see 3x higher engagement and 2x better ROI compared to traditional channels. If executed successfully, you can achieve both reach and relevance. Younger consumers don’t want to be marketed to; they want to be engaged, entertained, and included.

2. SOCIAL SEARCH IS THE NEW SHOP WINDOW

Google still reigns supreme in search, but that’s changing fast. Many sources including Forbes highlight how nearly 40% of Gen Zs now start product discovery on TikTok or Instagram. This shift reflects a deeper behavioural change: people want authentic answers from people and not solely paid results. Social search is visual, immersive, and powered by community insights.

Brands must optimise for this by creating content that informs, entertains and ranks natively within platforms. Search is becoming more social, more

Social platforms are not only discovery hubs, they’re also becoming the point of purchase

personal, and more intuitive, especially with AI now integrating predictive suggestions and visual-first results.

3. SOCIAL COMMERCE’S RISE

Social platforms are not only discovery hubs, they’re also becoming the point of purchase. Shopify reports that 68% of Gen Z and Millennials have bought something directly from a social app in the past year. TikTok Shop and Instagram Checkout are reducing friction and capitalising on impulse.

But social commerce isn’t just transactional: it thrives when brands fuel discovery by leveraging creators and customers to tell stories, demonstrate products, and build FOMO. Smart brands

are investing in shoppable entertainment, blending storytelling with seamless buying experiences. It’s really not complicated: Tiktok and instagram make it straightforward to create and publish shoppable content.

LOOKING AHEAD…

AI is permeating social marketing, automating creative, personalising journeys, and targeting. Meta has already committed to fully automating its ad platform with AI by 2026. To win in 2026 and beyond brands must stop treating social as a broadcast medium or a campaign bolt-on and wholesale reinvent their approach.

GET IN TOUCH:

Imi de Daranyi, Founder, DD Consulting email:  imi@ddconsulting.me web:  www.ddconsulting.me linkedin: www.linkedin.com/in/imidaranyi

www.rtwmg.com

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Lease

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Driven by a passion for VR racing

The TN card is the loyalty card that rewards our community for supporting local at 1000 independents across Tunbridge Wells and the TN postcodes. Founder Jess Gibson talks to Will Knight at VR Racer, where members enjoy 15% discount on virtual racing bookings...

Will, what inspired you to launch the virtual reality racing experience VR Racer in Tunbridge Wells?

I was at a bit of a crossroads figuring out what to do next. Since I was a kid, I’ve always loved racing and Formula 1, and I saw a clear gap in the market as no one was really combining virtual reality (VR) with racing sims in a meaningful way. And honestly, VR racing is the most immersive experience you can get outside of being on an actual track. I live in Heathfield, so Tunbridge Wells felt like the most logical place – close enough to home, with a great population and energy. The town and its people have been amazing since opening. The response has been better than I could’ve imagined, and it really feels like we’re building something exciting here.

What makes VR Racer different from other entertainment experiences?

What sets VR Racer apart is how real it feels. You're not just playing a game – you're in the car, on the track, feeling every bump and battling for every tenth of a second. The level of immersion with VR and high-end racing sims is unlike anything most people have experienced before. We’re not a typical arcade – we’re bringing people as close as possible to real motorsport, whether they’re total beginners or future pros.

What’s been your proudest moment since opening the doors?

There’ve been loads of great moments, but the proudest so far has to be finding our market fit. While VR Racer is for everyone – our oldest regular is 72! –we’ve really connected with that 12–18 age group who live and breathe racing. That passion has fuelled something bigger. Off the back of that, we’ve just launched the FGEN Academy – a monthly subscription programme to train young racers, build an e-sports team, and create a real sim-to-track pathway. It’s about giving them a chance to chase their dream in a way that’s more affordable and sustainable than karting. The talent we’re seeing is incredible – give it a few years and I genuinely believe we’ll see racers out on the grid at Brands Hatch. That’s the goal.

How do you see VR Racer fitting into our community?

For me, VR Racer isn’t just about racing – it’s about bringing something unique to the local community. Whether it’s families

VR Racer is a unique, immersive experience that brings people together

coming in for birthdays, friends doing head-to-head battles, or young drivers building serious skills, it’s become a space where people connect, compete, and grow.

How does it feel to run your own independent business here?

Being an independent business in Tunbridge Wells means a lot. It’s a town with real energy and pride, and the support we’ve had from the community has been amazing, and we’ve loved being part of the TN card family too. I want VR Racer to be more than just a venue. I want it to be part of the town’s identity, especially for the next generation.

We’re building something that can give back to the community in a big way.

Where would you love to see the business go next?

Right now we’re focused on growing the FGEN Academy and building a true sim-to-track pathway. But long term, I’d love to take this to the national stage. Touring schools, shopping centres, and even airports with pop-up VR Racer experiences to inspire more young people to get into motorsport. Eventually, I’d love to open more venues across the UK,

each with their own academy, league, and local stars. The dream is to discover and support real racing talent – and prove that you don’t need to come from money or have a kart in the garage to make it in motorsport.

And finally, how can we best support you and help VR Racer thrive?

Honestly, the biggest support is just spreading the word. Tell your friends, bring your kids, book a session, or even just share what we’re doing – that local buzz makes a massive difference. For the business community, partnerships are key. Whether it’s sponsoring the FGEN Academy, collaborating on events, or helping us reach more young racers, every connection helps us grow and create opportunities. At the end of the day, VR Racer is built for Tunbridge Wells. The more the community gets behind it, the more we can keep pushing boundaries –and who knows, maybe help produce the next big name in British motorsport. www.thetncard.com/vr-racer

Jess Gibson

Cooking up a storm for foodbank charity

Ready Steady Cook for Nourish returns for a second helping - and this time it’s being held in association with Trinity Theatre. Discover how you can be a part of this fabulous foodie event which will raise vital funds for the foodbank on Sunday November 2...

Ready Steady Cook for Nourish is back! Join the fun at this exclusive fundraising event and watch six top local chefs compete against each other to create mouth-watering, nutritious dishes using only the contents of a typical food parcel from Nourish Community Foodbank.

Competing at the event this year will be: Dan Hatton from Hattons, Scott Goss from The Beacon, Kuldeep Singh from Essence by Atul Kochhar, Robin Read from The Counter, Patrick Hill from Thackeray’s and Steve Anderson from Sankey’s, The Old Fishmarket.  They will be cooking against the clock and each other to make a meal from the Nourish food parcel using only a saucepan, frying pan, air fryer and simple

READY, STEADY, GIVE: This year’s fundraising event for Nourish foodbank sees Kuldeep Singh from Essence by Atul Kochhar, Patrick Hill from Thackeray’s, Dan Hatton of Hattons, Scott Goss from The Beacon, Steve Anderson from Sankey’s, The Old Fishmarket and Robin Read of The Counter all competing

utensils, with a basic cooking hob – just as many Nourish clients have to.

In the first two rounds, three chefs at a time will cook their meals and our tasting panel of ten VIP Guests will pass judgement on each of the meals, in conversation with food writer Bibi Roy. The whole audience will watch the cooking live on stage with added big screen camera coverage, before getting involved by voting for their winners with their red, green and gold apple cards.

The winning chefs from each round will then go head-to-head to create another main course plus a healthy dessert from the remaining food parcel ingredients.

“

Watch six top local chefs compete to create mouthwatering, nutritious dishes using only the contents of a typical Nourish food parcel

Whoever the judges feel created the best main and dessert, will walk away with the coveted Ready Steady Cook for Nourish Trophy and join last year’s winner, Charlie Moore from Charlie’s Angels Kitchens, in the hall of fame.

The event promises to be fun, fastpaced and frantic, and if last year's event is anything to go by, there will be some serious competition between the chefs, as many of them have worked with each other in the past!

Tickets include a welcome drink on arrival and there is a bar available for guests to purchase additional drinks and light snacks.

All the profits from this event will go directly to Nourish Community Foodbank to enable the charity to continue to support people in food poverty in our local community.

To book tickets please visit www. trinitytheatre.net/events/ready-steadycook-for-nourish/

From Sleepless Nights to Strategic Insights

by Darren Austin at Synergee

Stress is part of life — whether it’s family, finances, or the daily grind. But for business owners, stress can be particularly intense. Running a business is rewarding, but it also brings a constant stream of questions and concerns.

One of the biggest causes of stress is uncertainty. Am I profitable? Can I pay wages at the end of the month? Will I have enough for VAT bill at the end of the quarter? These unknowns can weigh heavily, especially when decisions need to be made quickly.

At Synergee, we help business owners reduce this stress by replacing uncertainty with clarity. Our Sat Nav for Business service is designed to give you the tools and insight to make confident decisions.

A key part of this is relevant, accurate and timely management information. Knowing things like your profit last month, which services delivered it, and whether

your clients are paying on time — these are the insights that turn stress into strategy.

We also help you compare actual results to your forecast targets. This allows you to see what’s working, what needs attention, and where to focus your energy.

Just as important is understanding your cash flow. Is it in line with predictions? Can you quickly tell if you’re on track? The earlier you spot issues, the sooner you can take remedial action — but only if your management systems help rather than hinder.

Through regular monthly or quarterly meetings, we guide you through your business journey. We look at finance, operations, marketing and HR, helping you map out where you are, where you want to be, and how to get there.

With the right guidance, you can replace stress with clarity — and move forward with confidence.

“When it comes to recruitment, timing is everything”

Get ahead of the September surge by connecting with Kent’s best talent before the post-summer rush begins says TN Recruits’ Jo Marsden-Strong

At TN Recruits, we believe recruitment is about more than filling roles. It’s about building brighter futures for people, businesses, and the communities we care deeply about. And with the September hiring surge fast approaching, there’s never been a better time to act.

As summer winds down, the UK job market kicks into high gear. Businesses revisit their hiring plans and jobseekers re-enter the market with fresh intent.

According to CVLibrary, job vacancies surged by 10.7% year on year heading into September, with hotspots like Bristol and Sheffield seeing increases of up to 45%. Here in Kent, we’re seeing the same intensifying competition for top-tier talent. That’s why we’re encouraging businesses across the region to plan ahead, because when it comes to recruitment, timing is everything.

Why Hiring in August Gives You the Edge September is a busy time. Graduates, school leavers, and professionals returning from holidays all re-enter the job market, and that rush can overwhelm even the most organised recruitment process.

By getting ahead now, you can:

• Engage standout candidates before they’re snapped up

• Interview with ease (and less scheduling chaos)

• Onboard new starters ahead of Q4 targets

As Forbes puts it, this is a pivotal time for employers and candidates alike, and early movers have the clear advantage.

Local Insight, Lasting Impact: Meet Jo Marsden-Strong

In Tunbridge Wells, Team Manager Jo Marsden-Strong leads by example. With nearly five years at TN Recruits and deep roots in the local business community, Jo’s approach goes beyond job specs. She partners closely with hiring managers to understand goals, culture, and long-term fit.

One recent candidate said it best: “Jo made it personal — she truly cared about finding the right fit. Thanks to her dedication, I secured a role that perfectly aligns with my goals.”

Jo’s empathy, honesty, and local knowledge help businesses hire with confidence and candidates find roles that genuinely matter.

Let TN Recruits Do the Heavy Lifting Recruitment should never feel like a burden. That’s where we come in.

From crafting job specs and advertising, to screening, shortlisting, interviewing, and onboarding, our sector specialists offer tailored, end-to-end support designed to reflect your values and achieve your goals.

Ready to Make a Real Impact?

The race for talent is already underway. Businesses who wait risk losing out on top candidates or delaying key Q4 hires. Acting now doesn’t just put you ahead — it gives you room to recruit with care, purpose, and precision.

Whether you’re looking to build your team or explore your options, we’re here to help.

Call us on 01892 571105 or visit www.tnrecruits.com to start a conversation with your local recruitment expert.

A trusted name for over 30 years

Stephen Tester has served Crowborough as a funeral director for over 30 years. His gentle, caring approach comes from his belief that looking after families and their loved ones is a privilege that should never be taken for granted.

At Stephen Tester Funeral Directors, you can count on compassion, understanding, and reassurance. Stephen, along with general manager Kim Eastwood and funeral director Roy Bastin will guide and support you, every step of the way.

Stephen and the team are here for you

If you have any questions or would like to meet in person, please get in touch. We’re available 24 hours a day.

www.stephentesterifd.co.uk

Why the right hire starts with the right questions

The question we get asked most often by our recruiting clients is a simple one, how come you can find the right people for me? We never under estimate the importance that sits behind recruiting the right person at the right time to the right company. So here is a little of what goes on, behind the scenes....

We’ve Got a Vacancy – What Happens Next?

When a client picks up the phone and says, “We’ve got a vacancy,” that’s where our work begins – and where your hiring headache ends.

At Recruitment Solutions, we know that finding the right person isn’t just about filling a seat. It’s about finding someone who fits your team, your culture, and your goals. Here’s what happens the moment you call us with a vacancy:

1. First, we listen

Every great hire starts with a conversation. We’ll ask the right questions to understand your role, your business, and what “the right person” really looks like. Beyond the job title and salary band, we want to know:

What makes your team tick?

What’s the pace and personality of your workplace?

What would success in this role look like six months from now?

This initial call sets the tone – and ensures we don’t just hear your needs, but understand them.

2. We Get the Details Right

We take a detailed job brief, confirming the essentials (salary, benefits, hours, contract type), but we go further. We’ll also discuss:

Your interview process and timelines

Preferred start dates

Non-negotiables (e.g., qualifications, experience level)

Soft skills and personality traits that suit your team culture

3.

We Start the Search

Personal matching is fundamental to drawing up the shortlist of candidates for you to meet. Long established, we have built our candidate pool ad network over many years, giving us and therefore you unparalleled access to some of the areas hidden talent . We proactively source candidates from our database, networks, and targeted attraction, personally speaking to every candidate who matches to brief them on your company, your role and your expectations, allowing us to present the best shortlist of candidates, those with the skills, experience and desire to do your job, allowing you to pick the personality the most closely mirrors your expectations. No generic CVs. No time-wasters. Just people who genuinely match your brief.

4. We Present, You Choose

You’ll receive a shortlist of quality candidates with CVs, concise summaries, and honest insights from our conversations with them. We’ll give you our view – but you’re always in control. Need help with interviews? We’ll coordinate everything and support both you and the candidate at every stage.

5. We Support Until They Start –and Beyond

Once you’ve chosen your candidate, we handle the offer,, and stay in touch throughout the notice period to keep things smooth – and check in after they start to make sure everything’s going well.

Why Clients Choose Us

We're not just about placements – we’re about partnerships. Our clients come back because we know their business, deliver consistently, and genuinely care about getting it right.

So, the next time you think, "We’ve got a vacancy", remember – one call to us is all it takes to get the ball rolling.

Price Is a Promise: Why charging too little can hurt your business

Imagine walking past a steakhouse and spotting a sign in the window:

“Steak & Lobster - £8.99.”

Chances are, you wouldn’t rush in. You’d raise an eyebrow. You’d question the quality of the ingredients, the cleanliness of the kitchen, or what corners are being cut.

Because when you see steak and lobster, your mind naturally expects a certain level of quality and a price to match. If the price is significantly lower than expected, it doesn’t feel like a bargain. It feels suspicious.

This is exactly how perceived value works in your business.

As entrepreneurs, especially when we’re just starting out, it’s tempting to price low. We’re keen to get clients through the door. We think undercutting the competition will make us more appealing. But more often than not, the opposite happens.

When your prices are too low, potential clients start to wonder:

Is this person actually experienced? Will the quality be there? What corners will be cut?

And those are not the questions you want running through a buyer’s mind.

Pricing is more than numbers on a page. It’s positioning. It’s perception. It’s a promise.

It tells the client what to expect, andperhaps more importantly - how much to invest emotionally. We value what we pay for. And when we pay more, we tend to

show up more, take things seriously, and commit to the process.

So when you dramatically undercharge, you're not just undervaluing your service, you're undermining the results your client could get. Because low prices often invite a low-commitment mindset.

That’s not to say you should charge a premium for the sake of it.

But your pricing should match your experience, your expertise, and the transformation you offer.

And if your pricing feels uncomfortable to you, it may not be because it’s “too high”, but because it’s finally aligned with your value.

So here’s the truth:

You don’t need to undercut. You don’t need to fight for scraps.

Instead of lowering the bar to meet your pricing, raise your game to meet your worth.

Because no one wants a bargainbasement steak and lobster.

And no one truly values what they get for next to nothing.

www.deeairey.com

After Hours

Why the Mount Edgcumbe has the culinary edge…

Eileen Leahy takes a seat at one of the best restaurants in Tunbridge Wells to discover its enduring epicurean appeal

It’s a sun drenched summer’s evening in late July when my husband and I arrive at the Mount Edgcumbe.

The historic hotel, with its charming clapperboard detailing, is very busy with Friday night drinkers and chatty, contented diners who occupy pretty much every table inside and out.

As we step into the bar area, and drift past the establishment’s iconic ‘cave’ – a cosy nook hewn out of rock, where you can sit and sip wine during the winter months, we are greeted by the Mount Edgcumbe’s friendly staff and shown to our table for the evening.

To say that my husband and I are super impressed by the glow-up the former temporary conservatory has had – built due to comply with Covid social distancing rules five years ago – is something of an understatement.

“We’re handed our menus –which, as you’d expect from an establishment of this calibre boast a number of delicious seasonal and locally sourced dishes with an adventurous culinary twist

The structure is now permanent and hugely grand, housing multiple tables of all sizes, areas of funky exposed brickwork and is festooned with fancy fern plants and huge colonial style ceiling fans which give it an easy elegant and somewhat enchanting feel.

We’re guided to our table for two by our super helpful waitress who looks after us for the whole evening, thus ensuring consistency of service. That’s something that is often lacking in so many restaurants in my opinion these days…

We’re handed our menus – which, as you’d expect from a hospitality hub of this calibre boast a number of seasonal and locally sourced dishes. It’s a hard task to whittle our choices down from a delicious epicurean line-up which includes caprese salad, sharing nachos, charcuterie boards,

quality burgers and fish and chips, but choose we must.

After learning about the specials of the day – pan fried liver and crispy bacon or bubble and squeak with caramelised onion gravy (both £17.95) – from our waitress we get stuck into perusing the extensive menu.

Diners can start their culinary adventure by enjoying an aperitif with some nibbles such as cocktail sausages, marinated olives and hummus and pitta bread (priced from £5.75) but we decide to dive straight in…

For my starter I opt for the grilled sardines on homemade focaccia toast (£11.50). The fish is anointed with a zingy fresh rocket pesto dressing, peppery rocket leaves and flavoursome sundried tomatoes. It is a taste triumph and generous in size. Close your eyes and you

could just be on the Mediterranean coast enjoying this as it is so fresh and authentic. After deliberating between the Shetland mussels (£10.95) and the gluten free chilli salt and pepper (£9.95), the latter closely edges things. And from the look – and taste of it – my husband has made the right decision. Its Asian-style piquant seasoning is just the right amount and the batter is light and melt-in-the-mouth. We both enjoy a large glass of chilled rose which also sees us through to our main courses.

If we were awarding points for this dinner then it would be a ten out of ten thanks to the quality of the food, the restaurant’s delightful ambience and its very attentive staff”

Although it’s a hot sunny summer’s evening I cannot resist the sound of the chef’s take on a classic chicken supreme. The perfectly cooked cuts of meat are accompanied by chive mash, carrot puree and confit of carrot and pickled blackberries (£20.95). It is like autumn has just arrived on a plate as it tastes so comforting and supremely seasonal.

My husband decides upon the chalkstream trout (£21.50). The fillet is plentiful and comes grilled and further enhanced by strands of creamy tagliatelle, a luxurious mussel velouté, as well as some whole ones, a sauce vierge and generous offering of fresh salsa verde. We take our time savouring both dishes, and the restaurant’s delightful ambience, as it all just feels so special here in this perennially popular spot whose vistas are of Tunbridge Wells’ verdant common. A nod to this comes courtesy of the votive candle holders made out of tree bark and the eye-catching leaf motifs on the statement wallpaper found here and there. No opportunity to pay attention to detail is missed here.

Finally, after a brief respite following our indulgent main event, it’s time to order dessert. I cannot resist the crème brulee

which just happens to be my favourite pudding. It comes with a quenelle of fresh raspberry sorbet which cuts through the decadent crème perfectly. My husband meanwhile goes for the classic Eton Mess which is on the specials menu. When it arrives it’s a feast for the eyes – and taste buds – wobbling as it arrives. The pavlova is perfect, chewy yet cloud-like and served with the right amount of fresh summer berries and cream. Having finished our glasses of wine we enjoy a late harvest dessert wine from Australia and it is the ultimate piece de resistance for such an enjoyable meal.

If we were awarding points for this dinner then it would be a ten out of ten. Not just due to the quality and taste of the adventurous food being served, but thanks to the restaurant’s delightful ambience and very attentive staff. Next time we come here we’ll book a table for more family and friends and sit outside so we can enjoy the fine weather before it ebbs away. But as the Mount Edgcumbe lends itself to all seasons we will also look forward to cosying down in its famous cave with a glass of red and a good book. What’s not to like?

GET IN TOUCH:

To book a table or find out more visit www.themountedgcumbe.com Follow on Instagram: @themountedgcumbe

Cool reds for hot days

As August temperatures continue to climb, many wine lovers instinctively reach for rosés or whites, but reds can be just as refreshing when served at the right temperature says James Viner.

This month our Drinks Editor explores a refreshing red wine trend: light reds served cool to drink with gusto when the mercury rises...

Chill smart, sip better

A bottle of red wine might capture the essence of a vineyard, but when served too warm, its charm fades and the flavours blur. On the flip side, overly cold reds lose their bouquet and texture.

Getting the temperature right unlocks flavour, elevates everyday bottles, and turns a casual glass into something memorable. But anything above 22°C? Well, then you risk flabby, unbalanced wine – and at 25°C you’re drinking a wine soup with obvious warming alcohol.

A light, transformative chill isn’t just a trick for white wines - it’s the ultimate summer upgrade for light reds, too.

Ideal Temps

• Lighter reds (as below): 13–14°C (cellar cool)

• Fuller-bodied reds: 16–18°C

Quick Chill Methods

• Fridge: 30 minutes

• Ice bucket and salt: 10–15 mins

• Freezer (wrapped in a damp cloth): 10 mins (set a timer!)

• Pro tip: Use a wine sleeve or frozen grapes—no dilution

So this summer, it’s time to rethink red. Here are eight juicy, affordable, fruitforward, low-tannin bottles that shine when lightly chilled:

1. Wine Atlas Cinsault 2024 (Stellenbosch, South Africa; £6.97 Asda, 13.5%)

Asda’s fascinating ‘Wine Atlas’ series explores lesser-known grape varieties and regions. This chiselled, juicy South African blend—85% Cinsault, 10% Shiraz, and 5% Grenache—comes from top-quality Stellenbosch Vineyards. Expect bright redcurrant, cherry, and subtle spice. It’s wonderfully refreshing and ideal for outdoor summer sipping and barbecues.

2. La Belle Angèle Pinot Noir 2023 (Vin de France, France; £8 mix 6 Majestic, 13.5%)

This supple, bright and breezy red is made from thin-skinned Pinot Noir grapes sourced from the plains of the Hérault department near the sea, between Béziers and Valras-Plage, and from vineyards in the Minervois region of western Languedoc. It has rousing, sappy morello cherry, plum, raspberry and light herbal notes. One for sashimi, chicken liver pâté and duck.

“This summer, it’s time to rethink red. And I’ve found some juicy, affordable, fruit-forward, lowtannin bottles that shine when lightly chilled

3. Sainsbury’s Taste the Difference Gamay 2024 (IGP Comté Tolosan, France; £7.50, down from £9 until 2 September, 12%)

This chillable Gamay from southwest France delivers silky cherry, damson, and plum fruit characters. Kudos to Sainsbury’s for listing such a refreshing, picnic-perfect bargain with Beaujolais vibes.

4. Alliance Loire, Réserve des Vignerons Cabernet Franc Saumur Rouge 2023 (Loire, France; £10 Co-op, 13%)

Cool off this summer with a glass of vibrant, unoaked red Saumur made from Cabernet Franc. Produced by a cooperative established in 2002, this one’s fresh and bursting with strawberry and blackberry fruit flavours, plus a whisper of pencil shavings and herbs. Great with duck, lamb, grilled fish – or poured over strawberries (no cream!).

5. Santa Tresa Rina Russa Organic Frappato 2024 (Vittoria, Sicily, Italy; £10.50 The Wine Society, 13%)

Light and refreshing with moderate alcohol content and light tannins, Frappato – likely a Sangiovese descendant – is southeast Sicily’s hallmark grape. This sapid, organic, pomegranate-rich, summer fruit-laden example pairs beautifully with fish when lightly chilled.

6. Famille Bougrier, Les Terrasses SaintNicolas-de-Bourgueil Cabernet Franc 2024 (Loire, France; £11.50 Tesco, 12%)

Nab this crisp, brisk, fragrant, unoaked, red berry-stashed, gently leafy/earthy, violet-scented Cabernet Franc from the north-western edge of Touraine – ‘the

Garden of France’ –slightly downriver from Vouvray (the celebrated AOP for Chenin Blanc) in the Loire valley. Chill and enjoy with salmon en croûte or tuna steaks.

7. Bodegas Artuke Organic Rioja 2023 (Spain; £14.95/£13.50 mix 12 Lea & Sandeman, 13.5%)

With heady notes of violet, wild thyme, plum, strawberry and raspberry coulis, this polished, unoaked Rioja is dangerously easy to drink. It was unusually produced by carbonic maceration with whole clusters for extra freshness and designed to be lightly chilled. Pour with meaty fish.

8. Berry Bros & Rudd Beaujolais-Villages 2023 by Louis Claude Desvignes (France; £15.95 bbr.com, 13.5%)

Bursting with a seductive bolt of loganberry, raspberry and forest-floor fruit, this is my kind of classy, superior own-label Beaujolais made from earlybudding/ripening Gamay from a top family producer that will hit the spot when chilled on a hot day. Refreshment guaranteed. Follow James on Instagram @ QuixoticWines

A warm welcome awaits you at Essence at The Pantiles by Atul Kochhar.

Our Rajasthan inspired decor is the perfect backdrop for your wedding, private reception or celebration. Our supper clubs and parties are becoming legendary, so keep any eye on our website for upcoming events and collaborations. Available for private hire and outdoor catering, contact us on 01892 614 411 or email marketing@essencerestaurants.co.uk to begin your culinary adventure.

Essence at the Pantiles by Atul Kochhar, 62-64 The Pantiles, Tunbridge Wells, Kent TN2 5TN www.essencerestaurants.co.uk

Vineyards with a vision…

Jo Ginn of Wine Garden of England, reveals why some of Kent’s finest vineyards are the perfect blend for your next corporate gathering. From wine tastings and vineyard talks and walks to private dining, read on to discover how these well respected wineries are mixing business with pleasure...

The vineyards in Kent are having a wonderful summer, and we are looking forward to a decent harvest in October, as long as the weather keeps dry and warm. If you visit a vineyard now, you’ll notice the fruit is heavy on the vine, but still green. Over the next month, the grapes will change colour and the sugar levels will build, ready for picking.

Over the last few issues, I have introduced you to all nine of the vineyards that form the Wine Garden of England. They are all great places to visit for a relaxing day with family and friends. Many of them also welcome corporate groups for team building days - have you considered this for your next event?

“

Wine Garden of England

Vineyards are perfect for corporate team building and socialising

Balfour Winery, near Marden Station, is very experienced in catering for business-led events. You can build your own itinerary, from tours to tastings, formal dining, casual platters, or even an entire venue takeover. There are multiple spaces that suit different groups, and the food options are delicious, and very flexible. Wherever you are in the venue, you’ll have a stunning backdrop of vines which will serve to relax and inspire! If you’d like to speak to someone about your event, contact Maya at info@ balfourwinery.com

If you want to focus on high end wine and dining, Gusbourne is a good bet. It is twenty minutes in a car from Ashford International, and it feels like you’re the

only people for miles around when you arrive. The Nest team looks after the most discerning customers and gets rave reviews every time. A stroll around the vines, followed by a three course meal and perfectly matched wines in generous pours will ensure that everyone feels thoroughly spoiled. It’s a great way to say ‘thank you’ to your team. Contact nest@ gusbourne.com

For bespoke events that leave your guests with lasting wonderful memories, try Westwell. Blending workshops, pruning days, it’s a knock-out competitions…..nothing is off the table! It’s a fantastic, laid back vineyard with far reaching views of the North Downs, and a close-up view of the working winery. As unusual corporate events go, this could be one of the best. Contact Serena at cellardoor@westwellwines.com

The corporate groups market is new for many vineyards, and they are keen to attract you. It is worth contacting your favourite vineyard to see what they could do for you. Happy planning!

Jo Ginn

Planning a seasonal get-together? From office parties to family dinners or drinks with friends, TN1 Bar & Kitchen is the ideal place to celebrate this Christmas.

Festive menus to suit all tastes

Live music every Thursday, Friday and Saturday

Open on Christmas Day

Stay for drinks and dance into the evening

Spacious venue with a lively atmosphere, perfect for groups New Years Eve party to see in 2026

Why better homes lead to better tenants

Landlords looking for reliable tenants must understand that quality properties attract the best people. Better homes lead to better rental outcomes says TN Letting’s Becky Moran. Here she expands on this...

Is it really possible to attract a reliable tenant without first offering a property worth living in? Many landlords still assume that location alone is enough, but times have changed. Renters expect far more than four walls and a roof. They want homes that reflect the lifestyle they aim to lead, and they are prepared to pay for it.

EXPECTATIONS HAVE CHANGED

It is no secret that the rental market is tighter than ever. While finding a good tenant can feel like a challenge, tenants themselves are also finding it harder to secure properties unless they meet high standards as renters. Both sides are more selective.

For a landlord, this means meeting the rising bar set by tenants. People want more than the basics. They look for properties that are well-maintained, modern, and safe. If the home reflects a standard that feels aspirational, tenants are far more likely to respect it and stay longer, which reduces void periods and turnover.

If the home reflects a standard that feels aspirational, tenants are far more likely to respect it and stay longer “

WHY QUALITY MATTERS MORE THAN EVER

Investors often focus on return on investment first, but a high-quality property often protects that return better than anything else. A well-kept home attracts tenants who are willing to pay more and treat the property with care. Neglecting upkeep can lead to the opposite effect, attracting those who may be less reliable and causing more issues in the long run.

There is another layer to consider. Rogue tenants still exist, and some manage to pass referencing checks through unreliable contacts. When a property is

in poor condition, it can become more attractive to those who do not plan to treat it well. Offering a better home, with the right checks in place, naturally filters for people who value where they live.

HOW LANDLORDS CAN ATTRACT BETTER TENANTS

Making a property appealing does not always mean large, costly renovations. It is about creating a space that feels comfortable, secure, and easy to maintain. Try some of these:

• Fresh presentation - Neutral décor and clean finishes help attract a wider range of renters.

• Reliable maintenance - Regular checks and swift repairs show tenants their comfort is a priority.

• Safety compliance - Meeting all legal standards builds trust and protects everyone involved.

• Modern touches - Simple upgrades, such as updated lighting or energyefficient fittings, make a big difference.

• Clear agreements - Being upfront about rules and expectations avoids issues later.

• Fair rent for quality - Charging a price that reflects the home’s standard helps avoid attracting the wrong audience.

• Responsive communication - Tenants

value landlords who respond quickly and professionally.

The Growing Challenge of Buy to Let Owning and managing rental homes is not as straightforward as it once was. Regulations continue to tighten, and rental demand shifts depending on the area. Many property investors now avoid renting to tenants on universal credit due to the impact it can have on insurance or future flexibility if they wish to sell or move back in. This has created more competition for tenants who can meet stricter requirements, adding pressure to both sides of the market.

Despite these challenges, one fact remains clear. The best way to stand out and avoid the stress of unreliable renters is to provide a property that people genuinely want to call home.

A Better Home Brings a Better Outcome

At the end of the day, the relationship between a landlord and tenant works best when both sides value the property. For anyone in the buy to let market, focusing on property quality is the foundation for finding and keeping the kind of tenants who make being a property investor worthwhile.

Please feel free to get in touch: Email: info@tnlettings.co.uk

Call: 01892 249 070

Visit: www.tnlettings.co.uk

Being a landlord today means juggling quite a bit. One of the trickiest parts is knowing when a tenant request genuinely needs your attention

Play the game like a Lioness

After the Lionesses' historic back-to-back European Cup victory, their strategy, teamwork and resilience offer a winning lesson for today’s property market says Deborah Richards of Maddisons Residential...

After the final kick of the 2025 Women’s European Cup, when the ball thundered into the back of the Spanish net, the English Lionesses lifted the trophy for the second time running. Fans and pundits alike marvelled at their resilience, grit, unquestionable talent, and unshakable determination that defined the historic victory.

In time the finer details of how the team played throughout the tournament will fade. What will remain is the result.

It’s much the same in the property market. Buying or selling a home is a competition in its own right, especially now in what is a highly saturated market with the highest number of properties listed for sale in over a decade, and only 55% of property listings actually selling. On one side, there is you - the buyer or seller.

On the other, a complex opposition of systems and players, consisting of competing properties for sale and buyers looking to buy, mortgage lenders, solicitors and surveyors. In addition, our Great British media loves a property doom and gloom story, which can unsettle many a resolute buyer or seller. Any one of these can make a decisive move, be that a well-timed tackle or an unexpected long-range effort, which may disrupt your momentum or block the path to your goal.

That’s why the summer holiday ‘off-

“

Buying or selling a home is a competition in its own right, especially now in what is a highly saturated market with the highest number of properties listed for sale in over a decade

season’ is the perfect time to train, strategise, and prepare for your own campaign. Are you aiming to be in a new home by Christmas? Moving to secure the best school options for your child next year? Or perhaps, as a first-time buyer, you’re considering whether you want to take advantage of new 100% mortgage products? Whatever your ambition, now is the time to prepare and form the solid

team that will be needed to help you reach your goal.

In recent articles, I have looked at the importance of making a great first impression and ensuring this strong presentation continues inside. In forming your team, being ‘legally prepared’ is also invaluable, so choose your solicitor wisely. However, of paramount importance in property, is your head coach, the experienced estate agent, who will keep you match-fit, focused, and ready for whatever challenges arise. They should form the strategy and guide you through difficult conversations to ensure reaching the desired end goal becomes a reality.

The Lionesses had talented and tenacious players, who I hope will inspire my daughters and many others to aim for greatness. But they also had a brilliant coaching staff whose presence in the dugout was just as vital to their success. Few property transactions are entirely smooth and obstacles are part of the game. Every team hits rough patches, but as we’ve learned from the Lionesses, the great ones still find a way to win.

If you are looking for a great coach to help you win your next property game, talk to us. www.maddisonsresidential.co.uk

Horticultural highlights from Hampton Court

Tim Sykes of Gardenproud selects his favourites from this year’s RHS Hampton Court Palace Garden Festival

Hampton Court Palace is the perfect setting for a garden festival as the gardens are bathed in history.

Although Henry VIII didn’t open the Gardens to the public, he did transform them, in particular creating the famous Privy Gardens and new areas for hunting and other recreational activities.

As you enter Hampton Court Palace from the station, you are treated to a walk through the aforementioned Privy Garden, which was subject to a major restoration in the 1990s. The design and work are totally faithful to the concept set by William III’s Baroque Garden of 1702.

Despite both Henry and William’s reticence to share the splendour of the Gardens with the public, the first recorded opening of these were on the instruction of Queen Victoria in 1838.

“ This year’s show was a masterclass in creativity – from rainforest retreats to sound bath sanctuaries, each garden had a story to tell

Surprisingly the Hampton Court Palace Flower Show was first held as recently as 1990, created through a collaboration between Historic Royal Palaces and Network Southeast. In 1992 they both withdrew and the RHS became the new organisation, holding their first show there in 1993.

My wife Sarah and I have been visiting the show for a number of years and always enjoy the more relaxed atmosphere of the setting, compared to the hustle and bustle of Chelsea. Our first connection with the show came in 1996 when the Royal Hospital for Neuro Disability sponsored a show Garden. The Hospital was my direct marketing client and their magnificent Cloister Garden went on to win an award at the show which was terribly gratifying for all my colleagues and myself who had played a significant role in its conception and marketing.

Our visit this year was marked by the

weather, most notably the extreme temperature! London was identified as the hottest place in the UK with temperatures soaring above 34°C.

Having enjoyed a nice cool glass of wine and some excellent smoked salmon sandwiches we set upon visiting the show gardens…

THE RSPB SWIFT GARDEN

This sported some lovely indigenous plants and trees plus some contemporary bird boxes targeted at the Swift population.

Apparently you just have to put these boxes at a safe enough height (around 4 m)  to encourage the Swifts to fly straight into the boxes- with no perches necessary.

THE SOUND BATH GARDEN

Inspired by Steve Coogan’s Alan Partridge character, and designed by Carey Garden Design, a husband and wife duo who were also responsible for their brilliant Freedom to Flourish Garden at Chelsea, this one was a truly immersive experience. It was executed in a style that epitomises his unique approach to humour and the theatrical. Very original.

THE SUBARU COCOON

This was an ambitious project, with a moat surrounding the garden, and a cocoon effect created by a moat wall that encapsulated a verdant -almost-rainforest retreat on the island.

It was designed by architect, Mike McMahon and Jewlsy Matthews, his wife.

If you are looking for inspiration for your garden design then contact Tim Sykes on

The garden highlighted the urgent need to protect and restore the temperate rainforests of Britain. This won best in show at Hampton Court, which, in my opinion, was very well deserved.

A GARDEN OF TWO TALES

Daniel March’s design was my favourite garden at this year’s show. The garden was designed to inspire wonder and inquisitiveness and to also encourage our natural curiosity.

Wandering around, our eye was led to the seating area, set amongst lush woodland planting, water features and abstract structures.

This garden deservedly won two awards at the RHS Hampton Court Palace Garden Festival. Being voted people’s choice, best garden of curiosity, and also collected a gold medal from the judges.

THE ILLUSION 2050 GARDEN

Designed by Kitti Kovacs, this was a modern courtyard creation designed to inspire reflection and raise awareness about sustainable solutions.

The garden’s dream-like atmosphere encouraged visitors to consider the future: including what changes 2050 will bring and how we might as home owners, designers and landscapers interpret and respond to these.

Combining art, nature and innovation, this garden offered both a peaceful space and a thought-provoking experience.

For further information about the RHS Hampton Court Palace Garden Festival see www.rhs.org.uk

Tunbridge Wells’ legendary music festival hits a high note

As Local & Live celebrates two decades of showcasing original music talent, its founder Paul Dunton reflects on how a small gig on The Pantiles grew into one of our most successful free festivals. Discover why this Bank Holiday weekend’s event promises to be the biggest celebration yet...

Local & Live is back this August Bank Holiday weekend. And we are once again indebted to local business, Maxipay Accounting Services for their support and headline sponsorship for this year's event.

This provides a vital lifeline for the festival’s finances which, coupled with valuable contributions from The BID Royal Tunbridge Wells Together, donations from the public, numerous local business sponsorships and a contribution from Tunbridge Wells Borough Council, all adds up to the fantastic news that Local & Live rolls once again over the August bank holiday weekend.

And this year we are celebrating a very big milestone as we turn 20! Yes your favourite local – and free to attend – music festival is two decades old.

When I think back to where it all started on The Pantiles all those years ago, it seems like yesterday as to be quite honest the time has just flown by!

As the event grew bigger and better we relocated the festival to Calverley Grounds in 2013.

Over the past twenty years, Local & Live has established itself as an integral annual fixture in the town’s cultural calendar. It features the cream of the local area's original musical talent and this year begins on the evening of Friday 22nd August at 5pm. The music continues in the park from Saturday 23rd (12noon till 10pm) until Sunday 24th (12noon to 10pm). The Tunbridge Wells Forum and The Forum Basement at The Sussex Arms will be hosting afterparties every night after the music finishes in Calverley Grounds showcasing an array of local bands until late.

WHERE TO SEE THE LOCAL & LIVE MUSIC FESTIVAL – RUNNING FROM AUGUST 22 – 25:

• Calverley Grounds

• The Forum

• The Sussex Arms AND LOCAL & LIVE FRINGE AT:

• The Sussex Mews

• Trinity Theatre Gardens

• Sankey’s on Mount Ephraim

The Bank Holiday Monday of Local & Live is known as 'Fringe Day' and we are delighted to announce that The Forum will be continuing to host Local & Live artists from 2pm through ‘til late with RiotCandy headlining at 8.45pm.  The Trinity Theatre Gardens, The Sussex Mews and Sankey’s on Mount Ephraim will be our main outdoor stage locations with an array of Local & Live acts performing music from midday.

As the festival has grown in both reputation and size, it now draws visitors from all over the UK and Europe –averaging an impressive 15,000 visitors annually.

Local resident and front man of The Bluetones, Mark Morriss recently gave his official take on the festival: "Local & Live has established itself as an essential hub for uniting musicians and fans of all generations and genres in the area of Tunbridge Wells. We are so lucky to have it."   Iconic Rock legend, Roger Daltrey CBE  of The Who is a long term supporter of the

festival and comments: "Local & Live is a fantastic platform for independent, original music in Kent & Sussex, long may it continue!"

We are delighted to announce that local group Bombay Monkey will be headlining on the Friday evening at Calverley Grounds, with Funke and The Two Tone Baby, Dull Knife, Cast An Island, A Year In Provence, Reptile Kin and Salt Lick also on the bill.

Saturday kicks off with music from popular singer-songwriter, Chris Pope at 12noon all the way through to the headline slot at 9pm which has been awarded to local legends The Varlies, with The Charlie Rivers Band as their main support.

Local & Live is thrilled to announce that The Polygons will be headlining Sunday night at Calverley Grounds. The popular local group have been wowing crowds across the UK – they recently stole the show at this year’s Isle of White Festival with an incredible performance on the main stage.

Ahead of them will be Joanne Louise Parker, Layla, Frances Yonge, Steffan James, Isabella Coulstock, Prismatiqk, Calico, The Violet Jive, The Fiery Lights, Wake Up Leo and Suncharmer.

I look forward to seeing you at the festival!

For more info visit: www.localandlive.org

To help with fundraising contact: fundraising@localandlive.org

Images by James Travis

Maybe in your back, neck, shoulder, hip or knee? And despite all of your efforts, nothing can seem to fix it? Have you ever been told to strengthen your glutes and tighten your abs? Don’t worry the key to success is easier than you think. I want you to forget everything you’ve been told about strengthening your core or glutes because in my experience this could be making things worse – that’s right, no more struggling to work on these areas with no results. I’m Ismini, founder of Ismini Studios,

a multi award winning movement & rehab specialist with over 18 years of experience and winner of the Tonbridge Business Health & Wellbeing Award 2025! I have had incredible results freeing people from their pain and transforming their lives by guiding them through intuitive moves. I can transform yours too using my own unique methodology with The Feldenkrais Method® to rewire, reprogramme and create new neurological pathways to release you from pain and Pilates to keep you mobile, flexible and strong. All you need to do is join me face to face, online or on demand for life changing classes in The Feldenkrais and Pilates Methods. You may also like to join me for my Feldenkrais & Pilates Retreat Holiday next May, 2026, in Cyprus.

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Amplifying local musical talent

Sarah Raine caught up with Charles Armstrong-Wilson, long-term volunteer at the annual Local & Live Festival to discover what makes this music event so special for performers, fans, supporters and the audiences...

For those who haven’t experienced Local & Live, please can you give us the lowdown on it?

Local & Live, which started over 20 years ago, is a music festival running across the August bank holiday weekend in Tunbridge Wells. It is a free event where everyone is welcome and, just as importantly, is a celebration of local talent (within 20 km of the town centre), who must be performing original content. Our job is simply to provide a platform for them to perform to a live audience.

Charles, please tell us about your role as a Local & Live volunteer and why you do it...

I have a huge enthusiasm for our local music scene and have been involved in Local & Live as a volunteer for over eight years. In the last four years, I have taken on the voluntary role of Chief Operating Officer. When our wonderful headline sponsor, Maxipay Accounting Services, came onboard, the committee decided there was a requirement to service their needs properly.

I’m a musician myself, so when I first formed my band, Higgs and the Bosons, it was a huge honour to be asked to play Local & Live’s main stage and fringe venues, and I wanted to help enable that live experience for others.

“With Local & Live I genuinely feel we have achieved a broad church with all ages, cultures and genders from our community represented

How do you feel giving back to your local town makes a difference?

I always say that the great thing about Local & Live is that it provides a win-win for everyone. I consider the festival to be a partnership between local arts and local commerce. Together we create something that benefits us all. The town becomes a destination where residents and visitors enjoy a brilliant event, local artists have a live platform to showcase their talent, and the town’s businesses prosper from increased footfall and activity.

We fully commit to supporting local

across all elements of the festival. In addition to our local artists, we use local sound crews and events staff, invite over a dozen local food and drink traders, as well as local craft sellers, face-painters and wellbeing stalls – all you would expect from any respectable festival!

Why is it so important to make live music accessible to all?

I think creating any live arts experiences in a community enriches a place, and when I look at the audience that comes to Local & Live each year, I genuinely feel

we have achieved a broad church, with all ages, cultures and genders from our community represented. In the current economic climate, having a free festival people can enjoy without having to spend a fortune is so important.

We have purposely cultivated a ‘picnic atmosphere’ where multi-generational families (and their pets) are all welcome. We love that the festival gives people the freedom to engage with the event to the degree they want, and thanks to the financial support of our advertisers, partners and sponsors, we have fortunately continued to be a financially viable model.

What can people do to support grassroots and live music?

We are very lucky to have such a prolific music scene in Tunbridge Wells, and I would urge everyone to seek it out. There is a huge amount going on, but some bands and venues don’t have big advertising budgets, so check out what’s on via the RTWT Love Local App, the Tunbridge Wells Events website, or look at the venues’ socials. The best way you can support is simply to turn up. Whether it’s a gig at The Forum, Trinity Theatre, The Grey Lady or the numerous local pubs and restaurants that regularly put on live music, they all need an audience to support their operating costs.

As a volunteer, what is your most standout memory from Local & Live over the years?

This needs some thinking about! There is definitely a real rush looking out from backstage and seeing the park come alive, with children dancing, and friends and families enjoying the festival together. In terms of standout artists, there are too many to name, but I would certainly include Steffan James, Suncharmer and last year’s Isabella Coulstock in my list. We make it our mission to ensure we always get the right band on the headline slot at the end of each night, and that moment is the culmination of all the magic that has happened throughout the day, where we achieve the true festival experience. The atmosphere is electric.

Visit www.localandlive.org or follow us @localandlive on socials for details on this year’s line-up, which includes Charles’ band Higgs & The Bosons playing The Forum at 11 pm on the Saturday night.

Image : Rose Bainbridge Photography

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There is a place like home...

At La Spiga, we take pride in crafting fresh, in-house pasta and pizzas using only the finest, freshest ingredients. Our recipes are rooted in Italian tradition, ensuring that each dish captures the true essence of Italy. From our hand-made pasta to our perfectly baked pizzas, every item on our menu is prepared with love and care, just as we would for our own family.

www.laspigarestaurant.com 01892327461 laspigarestaurant@gmail.com 3B Monson Road, Tunbridge Wells, TN1 1LS

My Tunbridge Wells, Your Tunbridge Wells

Clare Lush-Mansell from My Tunbridge Wells is your expert guide to all the fantastic events happening from now until mid-September in and around Tunbridge Wells...

Animal magic

Until 8 September – Demelza’s Trail with a Tale, Tunbridge Wells

Discover 10 giant animal sculptures around Tunbridge Wells, each paired with an original story by local author Alex Brooks, in this free art trail raising funds for Demelza Hospice Care for Children. Pick up a trail map for a £1 donation and hunt down the 28 smaller sculptures created by local schools and community groups too – a great way to explore the town. www.trailwithatale.co.uk

Through the looking glass

Until 31 August – Alice in Wonderland Summer at Ightham Mote

Step into a whimsical wonderland with themed activity zones, flamingo croquet, Mad Hatter’s picnics, weekend crafts, and an enhanced natural play area. The event transforms this beautiful National Trust property into a storybook setting that delights both children and grownups. www.nationaltrust.org.uk/visit/kent/ ightham-mote

Child’s play

Until 31 August – Pirate Summer at Quex Adventure Farm Park

Foam parties, treasure hunts, pirate dance shows, and the new Pirate Cove Splash Zone make Quex the ultimate summer adventure. There’s also an indoor soft play area and lots of handson activities, so it’s ideal whatever the weather. www.quexactivitycentre.com

Monkey business

Daily – Aqua Chimp Kent, Yalding Swing, balance and splash your way through 28 floating obstacles at this thrilling overwater adventure course – the only one of its kind in the South East. Suitable for ages 6+, it’s a fullbody challenge with wetsuits, helmets and buoyancy aids all included – plus a brilliant Summer Holiday Pass offering 3 sessions for the price of 2, with a free slushie or coffee each time. We absolutely loved doing this as a family! www.aquachimpkent.co.uk

It's great outdoors

Until 31 August – Summer at Aspens

Animal Farm & Café

Meet the animals, play outdoors, and enjoy craft sessions all Summer at Aspens - plus barbecues every Wednesday. With tranquil walks and an on-site café, it's a lovely mix of fun and relaxation for families with younger children. www.aspens.org.uk/bluebell-cafe

Full steam ahead

24 & 25 August – Peppa Pig & Bluey at Spa Valley Railway

Ride the steam train and meet Peppa Pig on Sunday and Bluey on Monday! Enjoy unlimited travel throughout the day, hop off at pretty countryside stations, and don’t forget your camera for those adorable character moments. www.spavalleyrailway.co.uk

Notable music event

23–26 August – Local & Live Music Festival, Calverley Grounds & The Forum

A four-day celebration of grassroots talent in the heart of Tunbridge Wells. With over 100 acts, food stalls and a family-friendly atmosphere, it’s a fantastic way to wrap up the summer holidays. www.localandlive.org

Festival fever

30 August – Meri Festival, Coakham Farm

A new one-day countryside-meetsculture festival with 11 hours of live music, local food & drink, tractor rides, dog agility, healing spaces, and more. It’s an inclusive, relaxed event that supports local creatives and brings the rural community together in style.

Eat, drink and be merry

6 September – Chiddingstone Castle Food & Drink Festival

Live chef demos hosted by Sankey’s, delicious tastings, local wines, street food, artisan stalls, music and kids’ activities –all in a beautiful historic setting. Whether you’re a foodie or just fancy a great day out, there’s something here for all ages. www.chiddingstonecastle.org.uk

Let us hear you roar!

6 September – Dinosaurs Live! at Assembly Hall Theatre

The Natural History Museum brings dinosaurs to life on stage! Expect roaring, stomping fun as you travel through millions of years of history in this aweinspiring interactive family show. www.assemblyhalltheatre.co.uk

Called to the bar

Weekly fun at Fuggles Tunbridge Wells

Fuggles isn’t just about brilliant beer, wine and charcuterie – their weekly schedule of events includes Run Club on Mondays, Book Club every first Wednesday of the month, and the everpopular Quiz Night every Tuesday. It’s a fantastic way to meet new people, enjoy top-quality drinks and soak up the buzzing local atmosphere. Check their website for full listings. www.fugglesbeercafe.co.uk

Fair play

6 September – Hartfield & Bidborough Village Fetes

A feel-good family day out awaits in Hartfield with a dog show, vintage vehicles, coconut shy, Punch & Judy, food stalls and live music – plus special appearances from Winnie the Pooh and Tigger. Over in Bidborough, the village fete will be raising funds for the new sports pavilion with stalls, entertainment and more – a great way to support the local community while enjoying traditional fair fun.

Feline fine

Anytime – Paws Cat Café, Tonbridge Need a moment of calm? Head to Paws Cat Café in Tonbridge, where coffee and cake come with a side of cuddles from adorable rescue cats. It’s a cosy hideaway that animal lovers of all ages will adore. My son and I love this place!

HERE FOR THE BEER

Head to the Little Brown Jug over the weekend of September 19-21 to celebrate Oktoberfest. Running from midday until late on Friday, Saturday and Sunday this must-visit event promises to be great fun! The iconic country pub will be serving authentic German lagers in traditional Stein beer mugs, selling delicious traditional food - think giant Bratwurst sausages - and there will also be the opportunity to choose dishes from The Little Brown Jug’s BBQ and Smoke House menus. Entry is free and live music comes courtesy of the Oompah Band! For more information visit www.thelittlebrownjug.co.uk

Savour the sounds of summer

What could be better than a summer afternoon of live jazz and alfresco dining set in beautiful surroundings? Well not much according to the team at The Spa Hotel...

The Spa Hotel is delighted to be opening its gardens once again for its next Live Music & Picnic: Jazz in the Garden, which takes place on Sunday August 31. Tunbridge Wells Business Magazine discovers more about this must-attend event…

Settle in, relax and indulge in a delicious picnic hamper while enjoying the sophisticated sounds of a sensational jazz duo. The passionate, elegant, and smooth vocals of Laura Lawton, paired with the dynamic piano stylings of Leon Greening, promise an unforgettable musical experience. Together, they bring timeless classics to life, inspired by the greats of jazz with a fresh and elegant flair.

“Every time I get to share my love of jazz with an audience, I’m reminded how lucky I am. It’s a true privilege,” says

Laura Lawton.

The thoughtfully curated picnic hampers available to purchase will feature an array of seasonal delights, including locally sourced cheeses, savoury tarts, summer salads, and sweet treats like berry Eton mess. There will be vegetarian and vegan options also available.

Tickets start at just £10 per person (entry only), with a hamper package from £55 for two. Children’s hampers are also available.

Spaces are limited and hampers must be pre-booked, so secure your place today for an afternoon of great taste and timeless tunes by booking online at www.spahotel.co.uk

Animal magic

Tunbridge Wells Business Magazine has been delighted to be the media partner of Demelza for their Trail with a Tail event which has brought joy to the town this summer. Read on to discover more about this and the charity that delivers extraordinary care to extraordinary children who are facing serious or life-limiting conditions in the Tunbridge Wells area as well as the rest of Kent, South East London and East Sussex...

The Trail with a Tail outdoor art trail was launched in July and since then thousands of families have been enjoying making their way around Tunbridge Wells to find all 38 of the beautifully painted sculptures.

They’ve been reading the enchanting stories written by local artist Alex Brooks and taking photos with their favourite animals as well as learning more about the work Demelza does.

There’s still time to enjoy the trail, which will be on until Monday September 8. It’s a free, accessible, family-friendly summer activity for all to enjoy.

Merchandise and printed trail maps are available from Kidsbury in Royal Victoria Place, Ruby’s of London on Monson Road and The Lodge Coffee House on the High Street.

There is also a Demelza stall in Royal Victoria Place, where Wild Windy the tortoise is currently being enjoyed by shoppers and people taking part in the trail.

Georgina Luck, the local artist who painted Wendy, visited her sculpture in situ recently. She estimates it took her around 10 days to complete the design, which was inspired by the wild flowers seen around Kent, The Garden of England.

Georgina said: “I really enjoyed painting Wendy and was a bit sad to see her go! It’s been lovely hearing all the stories from Demelza - I wanted to get involved

because I’m local and it’s showcasing Tunbridge Wells and it’s nice that it’s bringing people together.”

If you and your family really loved the sculptures, there are a few chances to get your hands on one to keep in your own home or garden.

Local artist Kerrie Kent’s Gold Hearted Hare is the prize for a raffle which is being held to support Demelza. To be in with a chance of winning, get your tickets at www.trailwithatale.co.uk

ABOUT DEMELZA

You can participate in the Trail with a Tale until September 8 around Tunbridge Wells or why not check out the sculptures that’ll be going under the spotlight at a prize draw on September 30?

Or you can check out the sculptures which are under the spotlight at aprize draw in Tunbridge Wells on 30th September 2025 to raise vital funds for Demelza.

You can find out more about the auction online and also submit bids for the sculptures if you’re not able to attend. For more information, please visit www.trailwithatale.co.uk

With two residential hospices in Kent and South East London, a community hospice in East Sussex and community care teams providing services in the family home, Demelza’s nursing team also has a presence on the paediatric ward at Tunbridge Wells Hospital in Pembury, working with families of children with complex needs and identifying those who would benefit from a referral to Demelza. The charity offers support as unique as every family they work with; from symptom management, day care and short breaks, to practical and emotional support for families and siblings, creative therapies, memory making, end of life care and bereavement support. Support services are provided in family homes and online, allowing families the ability to access help where best suits them. Families can also make use of fully accessible facilities across the hospice sites, including sensory rooms, soft play and a large hydro pool at Demelza’s Kent site.

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TURKISH

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Making marvellous memories for Mark…

When Taylor-Made Dreams warrior Mark shared his dreams with the charity, they got to work making every wish come true. Read on to find out how everything from playing Hot Wheels and Lego to a once-in-a-lifetime fine dining experience happened courtesy of such a generous community

In April of this year, we were introduced to Mark and his family. One of the first things we do at Taylor-Made Dreams is sit down with the new TMD Warrior to make sure we personalise a list full of amazing ideas of gifts and activities, to help make every day special.

From our first chat we found out Mark loves Lego and Hot Wheels, so as soon as we got back to the TMD hub, we ordered a selection of gifts to begin Mark’s wish list. It’s wonderful to see the difference gifts like this can make, creating such a magical smile.

“Thank you Taylor-Made Dreams for all of the gifts. Thank you for everything, because you make me feel happy and special after all of this,” Mark told us.

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It was such an extraordinary and life-changing experience for Mark and us all... even his caviar dreams came true

caviar! Combining another of his wishes to take his family to a 5-star meal, we organised a very special dinner at the Gordon Ramsey Savoy Grill, where Mark and his family ate at the chef’s table.

Mark also had two big wishes alongside this. The first was a mobility scooter to help him get around comfortably. Lifelimiting illnesses often cause mobility difficulties for the children we work with, making day to day activities and wish list trips difficult to attend and enjoy fully. Making sure TMD Warriors are comfortable is so important to our mission, allowing them to enjoy wishes to their fullest and make every day easier.

“We all couldn’t wait to see him driving the scooter. We never saw him as happy as he is right now due to all the good things that are happening and will happen soon,” Mark’s Mum commented.

Mark’s other big wish was one we’ve never had before – and that was to taste

Local business Childrensalon helped Mark to suit up, donating a House of Cavani suit to fit the occasion. Arriving in a stretch limo, Mark definitely arrived in style. Seated at the private chef’s table, the whole family enjoyed an eight-course taster meal alongside the caviar, which was a big hit.

We’d like to say a massive thank you to all of the staff at The Savoy as well as to photographer Anthony Elvy and chauffeur Russell from Oasis Kent Limos for making Mark feel so special throughout the day. “A million thanks to you and the whole team at TMD,” continued Mark’s mum. “It was such an extraordinary and lifechanging experience for Mark and us all. The limousine and Savoy Grill experience was superb; the caviar dreams of Mark came true! It’s unbelievable and amazing what you have done for Mark and us as a family, and to those children and families who are in the same boat as us. Thank you so much for all these blessings.”

www.taylormadedreams.org.uk

HOW YOU CAN HELP TMD

We wouldn’t be able to achieve wishes like Mark’s without the incredible support of our community. Every donor, volunteer, event participant makes an incredible difference. If you’re looking to get involved this year, we have spaces available for the Royal Parks Half Marathon 12 October 2025. Make a magical difference for children with life-limiting illnesses and run for TMD. Sign up today by emailing our fundraiser Simon: simon@taylormadedreams.org.uk

Mark pictured with family and Savoy grill kitchen staff, meeting the team after an incredible meal