TW Business Magazine November 2025

Page 1


“Putting

Gemma Farina of

The season of the kitchen is here!

BUSINESS

EDITOR

Eileen Leahy

DESIGN MANAGER

Jason Stubbs

ADVERTISING DIRECTOR

Robin Singer

PHOTOGRAPHY

John Knight

DISTRIBUTION MANAGER

George Percy

EDITORIAL DIRECTOR

Richard Moore

CHIEF EXECUTIVE OFFICER

Nick Moore

Welcome

As we all know Christmas is just around the corner but in this month’s edition we are still holding off just a little bit – although you will still find a seasonal sprinkling of festive fun throughout the issue.

Before I tell you more about all our great content I have to talk about our cover star Gemma Farina who founded her Human Resources specialist consultancy GFHR over fifteen years ago. She is truly an inspiration when it comes to doing business - and doing it her own way.

After leaving her salaried job in the capital on the birth of her first child, Gemma decided that juggling a commute and childcare just wasn’t for her and so, armed with a voluntary redundancy package, she decided to set up her own business in 2010. And what’s so refreshing about her success story is that Gemma did it on her own terms: working around her child to make things happen. Fast forward a decade and a half and she now has two children, two employees and five associates working with her and subsequently has become one of the area’s leading HR specialists. Gemma’s USP is offering a tailored and extremely flexible approach for the clients she works with. Turn to page 20 to discover more about how Gemma literally does put the human touch at the forefront of her human resources business.

Elsewhere we reveal the finalists of our first ever Tunbridge Wells

Tunbridge Wells Business Magazine is published by JJL Media & Marketing Ltd, Head Office, High Street, Cross in Hand, East Sussex, TN21 0SR. Registration no: 15546231 For enquiries please email hello@twbusinessmagazine.com or call 01892 574474 www.twbusinessmagazine.com

Business Magazine Business Awards – and I think you will agree it is a very exciting and eclectic mix which proves just what an incredible place this town is when it comes to doing business. More on page 18 about those who have made the grade and to discover details of our awards ceremony at Thackeray’s on December 17.

Talking of high flyers, we also speak to the local leading law firms who have made the prestigious Chambers and Partners and The Legal 500 rankings for 2026. Discover more from those pioneering practices on why they’ve been singled out – yet again – by turning to page 26.

We have plenty of downtime content to enjoy too, including the best seasonal events to enjoy, what wines to serve and gift for Christmas, as well as a timely reminder of why The Little Brown Jug in Chiddingstone Causeway is still such a classic country pub to enjoy – whatever the time of year.

Enjoy!

Find us at: www.twbusinessmagazine.com @twbusiness_magazine @TWBizMag

© Copyright 2024. Tunbridge Wells Business Magazine and JJL Media & Marketing Ltd are fully protected by copyright; no part of this magazine may be reproduced or reprinted without the complete and expressed permission of the publisher. The greatest care has been taken to ensure accuracy, however there can be no liability accepted by the publisher for errors and omissions. We can under no circumstance be held responsible for any materials, matter or photographical copy submitted for publication or not within the website or magazine. We cannot be held responsible or liable for any breaches of copyright from adverts, materials or photography or any other such material supplied by a third party. The views and opinions expressed within our publications are not necessarily those of the publisher or Tunbridge Wells Business Magazine or any featured parties.

experts across the board...

Tunbridge Wells Business Magazine is proud to have so many of our talented entrepreneurs and inspiring CEOs writing for the title. Whether it’s advice on accounting or property, information on current legal issues or HR legislation you will find all the expert industry guidance you need within these pages. This month our experts include the following...

Dee Airey Photographer & Visibility Strategist

Nick Brandon Director, Tecwork

Rob Brophy Founder, Northern Star Consultancy Group

Gemma Farina Managing Director, GFHR Consulting

Sophie Forrest-Lavery Founder The Forrest Group

Alex Green CEO, RTW Together

Matthew Hill Founder, Private Medical Insurance Brokers

Shaun Joubert Senior Partner, NFU Mutual

Sarah Raine Director, Colley Raine & Associates

Paul Langridge Founder, Dent Rewind

Richard Phillips Owner, Thackeray’s Restaurant

Clare Lush-Mansell Founder, My Tunbridge Wells

Andrew Metcalf Managing Director, Maxim PR

Becky Moran CEO, TN Lettings and TN Sales

James Rees Managing Director, Razorthorn

Deborah Richards Founder, Maddisons Residential

Richard Shearing Senior Partner, Head of Private Client, JE Bennett Law

Neil Simmons ManagingDirector, TN Recruits

Gary Valentine Managing Funeral Director & LAFD President

Rob Wheeler Managing Director Eridge Green Kitchens

Town centre precinct all set for makeover under new council plans

A new project proposed by the Council hopes to revamp the town centre, making it more ‘welcoming’ and creating a ‘cohesive street landscape’.

Tunbridge Wells Borough Council and the Royal Tunbridge Wells Business Improvement District (RTW BID) have devised to transform the area of Calverley Road precinct, Fiveways, and Calverley Crossing.

The project only focuses on cosmetic issues and does not include a ‘reconfiguration of the area’.

The introduction of the project plan states: “In order to help reinvigorate Calverley Precinct, [we have] proposed a project to improve the public realm features around the pedestrianised area of Calverley Road, and [are] currently engaging Kent County Council for approval. The project looks to address issues such as street furniture, greenery, lighting, and seating, as well as reviewing issues like tree roots across the site.”

Work is set to begin in January 2026 and aims to be completed by the summer. In their plan, the Council and RTW BID outline current issues with the Calverley Road area.

They say the street furniture varies in quality and, therefore, does not have a cohesive character, and the lighting is generic and ‘lacks visual interest’.

Additionally, they mention the tree roots where some bases have been tarmacked over as a result of roots lifting the original brickwork.

The aim is to encourage more footfall and business, potentially including a bandstand for local performers and space for market stalls.

The plan also proposes to change the name of the precinct to Calverley Walk to ‘echo the historic name of the Pantiles.’

Individual changes for each area have been outlined in the plan. The public can read more about it online here: www. talkingpointtunbridgewells.uk

At Calverley Crossing, they want to create more space for seating and greenery, mirroring Fiveways.

For the Precinct, they wish to upgrade seating, improve the planters, and install flexible paving around the tree roots.

Fiveways will have increased seating and potential changes to the Millennium Clock Tower.

In a couple of the plans suggested, the

clock has been relocated a few feet closer to Costa Coffee, and in another, it has been removed altogether.

Alex Green, CEO of RTW Together BID, exclusively told Tunbridge Wells Business Magazine: “We are excited to have finished the public consultation on our Fiveways and Calverley Precinct upgrade project. We will now be finalising the plans with the architect, in order to deliver the project in 2026 as planned.”

The project has been split into three phases, with the second phase, including public consultations and the cost plan, having just been completed.

The last phase will begin in January next year when work starts on the area.

This plan hopes to revolutionise the town centre into a hub of community and culture.

“The aim of this upgrade is to encourage more footfall and business”

Asylum seekers centre to open in Crowborough

The Home Office has appointed Crowborough Training Camp as accommodation for asylum seekers as part of their commitment to move them from hotels around the country.

The Home Office’s plan details that the site will accommodate single male adults between the ages of 18 and 65.

The centre is due to open in late November and is thought to be a temporary solution to the current crisis.

The training camp has a capacity of up to 540 residents, which will be filled via an ‘incremental approach’ according to a Home Office spokesperson.

They added that asylum seekers will only occupy the site for 12 months - a period agreed with the Ministry of Defence.

Asylum seekers at the site will not be detained; however, the camp will provide

“Since the announcement of an asylum seekers centre in Crowborough was made Wealden District Council has called on the Home Office to reverse its plans”

them with services such as laundry and catering.

The Home Office states that public safety is its main priority and reassures local residents that ‘mandatory security checks’ are conducted on all asylum seekers who enter the site.

The site will be ‘a strict no alcohol zone’ and if criminal activity were to occur, the provider running the site will report

incidents to the police.

The news comes as the government pledged to stop the use of asylum hotels, which are estimated to currently house around 32,000 asylum seekers nationwide.

The Home Office said military sites were being considered with the aim of reducing the impact on communities and delivering better outcomes for taxpayers.

Since the announcement was made Wealden District Council has called on the Home Office to reverse its plans, saying it had ‘totally failed’ to engage with the local community or provide assurances around safeguarding for both asylum seekers and residents.

At the time of going to press the NHS had confirmed asylum seekers placed in the Crowborough army camp will be registered with GPs in the county.

Landmark Tunbridge Wells building to be repurposed

The historic Hermes House in St John’s Road is undergoing demolition to accommodate new plans for a modern rehabilitation centre.

The building is currently being repurposed and is now behind hoardings while the redevelopment takes place.

It is thought that Renaiss Health aims to build a 55 en-suite bedroom facility to support patients' recovery after surgery.

They claim the creation of the new rehab centre would help free up hospital beds and potentially treat around 2,050 people a year.

The site was originally a Christian Science Church, which opened in 1931 and, since 1975, has been the national headquarters for Logistics UK.

The business group successfully made an application in 2022 to develop the site into 43 flats when its Special Interest status was denied, but then relocated its headquarters to Lonsdale Gardens.

The new Renaiss Health facility could help the NHS cope with overwhelming patient numbers and help patients transition from hospital to home. Up to 88 new jobs could be created

Cubit Consulting are a wellestablished firm of Chartered Building Surveyors located in the heart of Shoreditch, London EC2A.

Cubit Consulting provides professional services and expert advice to commercial and domestic clients across the UK. Known for its strong market presence, the firm of Chartered Surveyors specialises in Building Surveying (MRICS) and offers a comprehensive range of services. Cubit Consulting prides itself on understanding client requirements and delivering a high quality service, supported by ongoing training and professional development to enhance the quality of its personnel.

SERVICES INCLUDE:

Get in touch with our team of professional experts to discuss your next project.

by the development of the centre, which would offer a gym, restaurant, hydrotherapy pool, and lounge areas to help patients recover.

Renaiss Health is a new, independent healthcare business, with its first site currently under construction in Richmond. On their website, they state they ‘want the building to feel like a natural part of Tunbridge Wells’.

Law firm set to open new office in Pantiles

JE Bennett Law are set to open a new office in The Pantiles. With a head office located nearby in Linden Close, the new office at 27 The Pantiles brings the firm to a location with more visibility and footfall whilst providing additional space for their continued expansion.

Senior Partner Richard Shearing said: “Since moving to Tunbridge Wells three years ago, the firm has continued to grow and we’ve been looking for additional premises. The Pantiles is perfect for us, providing extra office space for the team, just a short walk from our head office. It’s also ideal as an opportunity to make our firm more visible to the Tunbridge Wells community, courtesy of the footfall of the location. In addition to our specialism in Court of Protection we have a flourishing private client business providing Wills, Powers of Attorney, Estate Administration and Trusts. The Pantiles is perfect for those who wish to drop by and discuss their requirements."

To celebrate the launch of the new office, JE Bennett Law are offering a free 30 minute until December 31 this year. Head to jebennettlaw.co.uk for more information.

Image: Google Maps

New hotel earmarked for Tunbridge Wells

One of the most iconic buildings in the town centre, the Grade-II Listed Opera House, has received plans to turn a part of it into a hotel.

The section of the building in question stands on the corner of Mount Pleasant Road and Newton Road may see its first and second floors transformed into a 14-bedroom, unique establishment.

The applicant, Clear Summer 2 Limited, has assured Tunbridge Wells Borough Council that all historical and original features will be preserved, and they claim no alterations will be made to the outside of the building.

Guests would access the accommodation through the entrance on Newton Road.

The London-based property manager wishes to restore the glazing bars in a selection of windows on the first floor, and the period stonework, which will be returned to its original colour.

The suggested floors have been empty for some years; they were last used as offices by Robb Elvy and Berry Solicitors, but the firm left the site around 20 years ago.

Planning permission had been previously granted in 2003 to convert the upper floors into four flats, but it was never implemented.

The complex, completed in 1902, is currently home to a JD Wetherspoon pub, Burger King, Bella Capri, Whirligig Toys, and Snappy Snaps.

The hotel would operate above the Burger King and Italian restaurant.

Hospice in the Weald site to undergo major renovation

A Pembury hospice which provides palliative care has unveiled its plans for an imminent refurbishment.

Upgrades to Hospice in the Weald include redesigned visitor areas, refurbished spiritual care rooms, flexible lighting, improved layouts and more guest bedrooms for visitors.

The hospice, which opened in 1998, says after work begins next month inpatients will be cared for at the care provider's other hospice in Five Ashes.

Chief executive Nick Farthing said: "By improving our spaces, we'll have more to offer patients and their loved ones and will be an even better place to work and to volunteer."

He added the hospice needs to raise £9m to continue its work supporting the community.

The original Pembury site will remain open for those accessing Living Well services, physiotherapy and occupational therapy while counselling and support services will be offered at Hawkwell Business Centre. Nearby. Outreach services and home visits for young people will run as normal.

The majority of the work is due to be completed by the end of next year.

The UK National Security and Investment Act – it may be more relevant than you think…

The UK National Security and Investment Act 2021 (NSIA or ‘the Act’) represents a significant reform to the UK’s investment screening regime. In force from 4 January 2022, the Act grants the UK government wide-ranging powers to scrutinise and intervene in business transactions that may pose risks to national security. And, the wide-ranging scope of the Act could be more impactful than you might expect.

The Act sets out 17 key sectors subject to mandatory notification, such as defence, energy, artificial intelligence (AI), data infrastructure, and communications. If an acquisition of a qualifying entity or asset falls within these sectors, clearance must be sought from the government to proceed. The Act gives government the power to review, impose conditions upon or block a relevant acquisition.

If the NSIA applies, there is a duty to notify the government and obtain permission to proceed. Failure to notify can render a deal void and may lead to fines of up to £10 million or criminal sanctions.

Bear in mind businesses providing services to key sectors may fall foul of the Act. For example, a cleaning company servicing a government office may fall within the scope of the NSIA. It is therefore important for any acquirer to carry out appropriate and thorough due diligence on the target to determine the same, even if it does not appear to be overtly relevant.

Clearance times can vary, but once an application is received, the government has 30 working days to decide whether to call an acquisition in for review. If an acquisition is called in, the government has an additional 30 working days to decide if remedies are required. The NSIA is therefore an important factor to deal with early in any transaction to inform timeframes and avoid unnecessary delays.

If you wish to discuss this further, please do not hesitate to contact Katie Hilsdon by email: kh@cooperburnett.com or tel: 01892 515022

North Kent powers a new industrial future

Andrew Metcalf, Managing Director of Maxim, the Tunbridge Wells-based PR and public affairs agency, and Vice-Chair of Kent Invicta Chamber of Commerce, examines what’s currently generating the economic upturn in North Kent

The north of the county bordering the Thames was once synonymous with heavy engineering and the materials needed to build London, such as cement, steel and brick. But over the last 20-plus years many of the industries have gone.

Waterfronts have changed beyond recognition with riverside apartments aplenty, and the likes of Bluewater have emerged from the former cement quarries. Alongside this there are still some industries of hard graft to be found. However, we’re starting to see a new side to industry in this part of Kent, with investment promoting the circular economy and nurturing supply chains.

Britannia rules the waste

An investment by Britannia Refined Metals (BRM) in Northfleet is looking to ride the wave of global interest in critical

metals. Since the 1930s, it has been part of the global processing, production and trading of lead and other strategic metals. Taking in raw materials via the River Thames, it currently employs 160 people and refines around 160,000 tonnes of lead a year – making it one of the largest primary lead producers in Europe. The

lead is mainly used in high voltage subsea cables and batteries – supporting the energy transition in the UK and power grid projects – which are critical to the UK and European economies.

BRM has just launched a £41m investment to diversify its core operations of refining lead and silver and opened

Don’t struggle with your business technology

firm’s

a new waste facility. It now has the capacity to sample 25,000 tonnes a year of copper-bearing waste found in scrapped printed circuit boards, automative wiring, and fridges and other appliances. The investment will support the UK’s critical minerals supply chain, speed up the process of recycling and make it more attractive for companies to source and recycle copperbearing waste.

And it’s helping to nurture the circular economy, as a large proportion of the copper-bearing waste will come from just down the road in Sittingbourne, where SWEEEP Kuusakoski, a leading force in the recycling of waste electrical and electronic equipment, recycles the materials from 25% of the UK’s small electrical appliances right here in Kent.

A new meaning to soft power

Businesses in North Kent are also changing the way they operate, and that includes the power they use. Tissue maker Kimberly-Clark has signed a £125m contract with two hydrogen facilities to reduce the amount natural gas in its production. The Andrex and Kleenex producer signed a long-term deal with the HYRO plant in Northfleet, Kent, which is expected to be operational in 2027 thanks to receiving planning permission.

“We’re starting to see a new side to industry in North Kent, with investment promoting the circular economy and nurturing supply chains

Hoo knew?

Over on the Hoo peninsula in Medway, QM Recycled Energy is turning plastic waste into oil to protect the planet. It has been granted a permit for a small waste incinerator to start processing plastic waste using pyrolysis at its 25,000 sq ft complex. This is the first step in a national network of plastic waste-to-oil systems, which will transform plastic waste into an oil, and with further processing can then be turned back into new and renewable plastic.

Everybody needs good neighbours

To meet the growth in their business SWEEEP Kuusakoski is looking to expand, and as I mentioned earlier BRM has just invested millions, but both are facing a challenge from the need to deliver more houses in the South East – and river frontage is valuable.

For SWEEEP, there’s the threat of 100+ apartments on the other side of Milton Creek in Sittingbourne, for BRM it’s 3,500 new homes, shops, offices and football stadium close to their 24/7 lead refining site. While both companies operate to stringent legislation, it’s easy to see how living in close proximity won’t make for great neighbours, meaning there’s a risk their operations could be curtailed putting longstanding jobs at risk. Thankfully, the likes of Port of London Authority, Kent County Council and Kent Invicta Chamber of Commerce have come to BRM’s side and oppose the Northfleet Harbourside plans. Let’s hope common sense prevails and these important existing businesses are supported.

Updating your Will. Why should you?

You may be one of the estimated 50% of the population that don’t have a Will. If so, we strongly suggest that you get one, and would be very happy to assist you, should you require us to do so. But what about those of you who have a Will? Is that ‘job done’ for life?

Sadly the answer is most likely not. The government recommends you review your Will every 5 years and after any major change in your life. Some might seem obvious, like getting separated or divorced. But there are numerous other reasons. You may believe that getting married automatically means everything is passed on to your spouse... but it doesn’t. However, getting married does cancel any Will you made before, so you absolutely should look at making a new Will after marriage. Having children, or grandchildren, is another very good reason to review your Will, but less obvious reasons include moving home, especially if you relocate to a country with different tax laws, or if the executor of your Will or named beneficiaries die.

There are also changes in your own financial circumstances that need reflecting in your Will, this might be increases or decreases in your assets. Changes to tax rules, especially those around inheritance tax are another reason.

So, how do you go about changing your Will? There are two options. Create a new Will that revokes the previous one. Or make a Codicil, this is a legal document that amends an existing Will and is most suited to minor changes. We strongly advise against making a Will or Codicil without legal advice.

To celebrate the launch of our new office at 27 The Pantiles, we’re offering a free 30 minute Will review where we can advise on whether your Will needs updating and the best approach to do so. The offer runs until the 31/12/2025. Contact us on the details below.

JE Bennett Law are specialists in Lasting Powers of Attorney, Wills and Estate Planning. Contact us today to see how we can help.

JE Bennett Law is an industry-leading firm based in Tunbridge Wells built on a DNA of caring and empowering our clients. These values underpin our growing Private Client work, which has developed from our core expertise in Court of Protection, supporting people who find themselves in vulnerable circumstances.

Celebrating design and innovation

Rob Wheeler, founder of Eridge Green Kitchens, hosted a fantastic evening of cocktails and canapes in order to celebrate the launch of Gaggenau’s new Expressive Series.

The event was held at the company’s showroom, located in Crowborough, which stocks the high-end brand. It saw many of Eridge Green Kitchens’ clients, contractors and supporters present.

A spokesperson for the luxury and tailor-made kitchen specialist told Tunbridge Wells Business Magazine they were ‘delighted’ to put on such a special evening for this premium kitchen business.

“We were delighted to host the launch of Gaggenau’s new Expressive Series at

our stunning Eridge Green showroom.

The event was a true celebration of design, innovation, and culinary artistry, perfectly reflecting Gaggenau’s passion for craftsmanship and individuality.

“Guests enjoyed live cooking demonstrations, immersive displays, and the opportunity to experience the new appliances up close. As proud dealers, we loved connecting with fellow design enthusiasts and customers, exploring how the Expressive Series brings creativity and performance together in the modern kitchen.”

They added it had been an inspiring evening that beautifully captured Gaggenau’s spirit of sophistication and expressive living.

eridgegreenkitchens.co.uk

Images: Cameron Pettitt for Tradectory Media

Expert financial advice to ensure your future shines bright

Whether you’re looking for ideas on growing your money, planning for retirement or leaving a financial legacy for your loved ones, we’ll guide you with personalised financial planning and investment management, so you can look to the future with confidence.

Speak to us to find out how our ideas can help make your ideas a reality. We help turn your spark into reality.

Contact our Royal Tunbridge Wells office to arrange an introductory meeting with Louise Shaw

Call 01892 739580 or email

louise.shaw@brewin.co.uk

brewin.co.uk/royal-tunbridge-wells

The value of investments can fall and you may get back less than you invested.

Building business connections

TownSq recently held its second Business Expo of the year at Town Hall, the co-working and meeting space which is located in part of the old TWBC building in the centre of Tunbridge Wells.

The event welcomed 30 exhibitors and over 150 visitors on the day and helped promote lots of useful connections and positive feedback.

Businesses attending covered all manner of different industries and services from food and drink, photography and podcasting to recruitment, law and social media.

Lucie Merkle, Hub Manager at Town Hall, which is part of the TownSq collective, told Tunbridge Wells Business Magazine that the event had been a great success –for both those businesses attending and visitors.

“A particular highlight was the popular speed networking session, which is a great way to introduce your business to new connections at top speed,” revealed Lucie.

“Overall the expo was a huge success and Town Hall is fast becoming the place to go to make meaningful business connections in Tunbridge Wells.”

Tunbridge Wells means business

Tunbridge Wells Business Magazine has announced the finalists for our first official Business Awards event which takes place on December 17 at Thackeray’s. So who’s made our shortlist?

Read on to discover the businesses – both large and small, well-established and fledgling – who have impressed us with their professional prowess...

At the beginning of November the deadline for our inaugural business awards event closed and we now, after much deliberation, have the pleasure of announcing those who have made the shortlist.

It’s certainly an inspiring one which covers so many diverse sectors and professions – from visionary entrepreneurs and passionate restaurateurs, to creative independent retailers and enterprising start-ups. We truly have been impressed by both the quality and the volume of entries thus proving – if it were needed – that Tunbridge Wells is a veritable hub of business brilliance.

BUSINESS MAGAZINE AWARDS

“We’re so impressed by the quality and the volume of entries proving that Tunbridge Wells is a veritable hub of business brilliance

Just before we talk about who has made the shortlist we would like to take the time to acknowledge and thank our sponsors because without their incredible support none of this would be possible.

Success Coach, Professional Specialist Recruitment CEO and Portrait Photographer Dee Airey is our headline sponsor and we are so grateful to have this entrepreneur extraordinaire spearheading our first official Tunbridge Wells Business Magazine Business Awards.

As Dee says: “For a magazine so young, the involvement of so many business owners shows just how invested we are in support of each other.”

Listed against each category are the other brilliant businesses who have supported us and we cannot thank them

Lifetime Achievement Award  Victoria Sampson – CooperBurnett

Brian Whiting – WH Pubs Ltd

Michele Harriman-Smith & George Smith – Childrensalon

Sponsored by

Sustainability

and Community Award  Active Digital  Noble Gift

Braeburn

Best Large Business

SME of the Year

Stays

Trowbridge Gallery  Barker Design

Smart Style Interiors

Sponsored by

Team of the Year

 Braeburn  G.M. Valentine Family Funeral Directors  Knowle Grange Health Spa  Lonsdale Gate

Start-up of the Year

Sponsored

Employer of the Year

Sponsored

Entrepreneur of the Year

Sponsored by

Headline Sponsor - Dee Airey Dee Airey

enough for their involvement in this special event.

Each category has been designed to highlight everything from innovation and growth to customer service and sustainability, the Tunbridge Wells Business Awards are, quite simply, aimed to be a showcase of talent, determination and local enterprise at its finest.

Alongside Dee Airey on this year’s judging panel are Pam Loch, founder of Loch Associates, Rob Brophy, Angel Investor, Andy Evans, investor, mentor and Co-owner of global content agency Eleven, and Siobhan Stirling, MD of Sharp Minds Communications.

The first Tunbridge Wells Business Awards will take place at Thackeray’s on December 17 and we very much look forward to welcoming the winners there to collect their award.

Each one will be notified a week before the event so they can enjoy cocktails, canapés and celebrations at this legendary Tunbridge Wells restaurant.

PAM LOCH, FOUNDER OF THE LOCH ASSOCIATES GROUP

AWARD-WINNING: The winners of the first Tunbridge Wells Business Magazine business awards will be held at Thackeray’s on December 17

MEET OUR JUDGING PANEL

DEE AIREY, PHOTOGRAPHER, BUSINESS COACH, AUTHOR AND BUSINESS OWNER

Pam Loch is an awardwinning solicitor and expert on employment law and HR issues. She set up Loch Associates in 2007 with the vision of creating a business which responds to the need for commercial and bespoke legal and people solutions. Over the years she and her team have added on various services offering solutions in all elements of HR, employment, training and wellbeing as well as business law. Pam has been President of West Kent Chambers of Commerce and the local Law Society and also set up the community platform enTWine in 2020.

ROB BROPHY, ANGEL INVESTOR

Co-Founder of OSTC and entrepreneur Rob is recognised as one of the UK’s Top 100 Angel Investors by Founder Forum. With over 25 years of trading expertise, he has built a distinguished career as both a trader and trainer. As Co-Founder and former owner of OSTC Ltd, he played a pivotal role in growing the company into one of the world’s leading proprietary trading firms. Under his leadership, OSTC expanded to 14 offices worldwide, employing more than 450 people and earning a reputation as a major provider of market liquidity through electronic futures trading across all major asset classes.

Dee Airey is the textbook definition of an entrepreneur. She has spent her whole professional life spotting opportunities for businesses and growing them from the ground up. She started out in the construction industry and revolutionised how the businesses she freelanced for operated their HR and general management. This led to Dee co-running her own business, Airey Miller, with her husband for many years. And just last year she launched a specialist recruitment, Construction Professionals HR & Recruitment company, based on The Pantiles. Add to her career portfolio the roles of a highly successful portrait photographer, global business coach, published author and podcaster, and you have a pretty formidable force in our local business community.

ANDY EVANS, CO-OWNER OF GLOBAL CONTENT AGENCY ELEVEN

Investor and mentor Andy is an advisor, mentor, and investor in digital businesses, spanning sectors from aviation to children’s entertainment, with a focus on performance marketing as a partner in the BLUE14 investment syndicate. A lifelong technology enthusiast, he founded Net Communities, one of the UK’s first digital publishing businesses, later sold to

Future plc in 2015. In 2005 he launched the UK’s first podcast production company, and went on to build and exit OnScroll, an advertising technology company acquired by a major US firm. Today, Andy is Co-owner of Eleven, a global content agency, an active investor in more than 22 companies, and founder of RTWMG, the Royal Tunbridge Wells Media Group.

SIOBHAN STIRLING, MANAGING DIRECTOR OF PR AND MARKETING AGENCY SHARP MINDS COMMUNICATIONS

Siobhan Stirling is a multi-award-winning communications expert, and the founder and Managing Director of PR and marketing agency Sharp Minds Communications. Specialising in original thought leadership to help brands achieve breakthrough growth, Sharp Minds deliver powerful, cost-effective campaigns that enable their clients to punch above their weight. Siobhan has spearheaded campaigns that have reached global audiences of more than 230 million, helping businesses to break into new markets, successfully launch new products and services, attract more valuable clients, and increase both turnover and profit. A finalist in the Sabre EMEA PR Awards, Siobhan was named Best Woman in Marketing and PR at the prestigious national Best Businesswoman Awards, as well as winning titles for five years in a row at the Kent Business Women Awards before being invited to join the judging panel.

“People are the most valuable asset any business has”

GFHR Consulting LTD is a successful HR business, founded by Gemma Farina over 15 years ago and based here in Tunbridge Wells. It is built on strong relationships, trust and integrity and offers flexible HR solutions for its many clients. Eileen Leahy talks to Gemma about what makes GFHR stand out in a crowded industry and why being proactive rather than reactive is so important to help grow a business and promote a positive workforce

Gemma Farina is on a mission to change people’s perception of Human Resources – or HR as it’s more commonly known. As we sit chatting in the stylish surroundings of Lonsdale Gate, the luxury serviced offices she and her associates often use for meetings, she tells me that she has always been determined to put the ‘human’ element into HR.

“So many people associate the profession with negative news and think of it as being faceless but at GFHR we couldn’t be more different. HR is about people - they are the most valuable asset your business has. We are all about the individual and ensuring that both the employer and the employee are getting the most out of their working relationship. When you choose to invest in your people you are showing you value them – and that’s when you’ll see the best results.”

Gemma’s approach is flexible which for lots of small businesses, who make up the majority of GFHR’s professional portfolio is very important.

“Every business is different so it makes

sense that we adapt to the individual needs of each of our clients. There is no one size fits all with us; it’s about finding the balance between what’s right for your business and your employees.”

Gemma founded GFHR, which offers a full range of HR support services and bespoke packaged solutions, just over 15 years ago after leaving her salaried job in the capital.

“The company I was working for offered me voluntary redundancy. A friend said ‘Why don’t you set up on your own?’ And I thought, well I have no idea how to run a business but then I realised I had nothing to lose.”

Gemma underwent some business training, built a website and started networking.

“I was working around my young daughter’s nap times and eventually got my first client – so it kind of started from there. I then discovered I was pregnant with my second child so thought to myself well I’ll keep on going with this. My family and my business have always been aligned. That is very important to me.”

Community, communication and connection are so important to what we do at GFHR

Gemma started out small but over the years has grown her team which now consists of two employees and five associates. The plan, she says, is to grow the team further but only when it feels right.

“From day one I have grown my business organically and slowly so I could also be present as a mother.”

This means that Gemma is acutely aware of the struggle so many have to balance the needs of work with home life - not just as parents but as employees given the seismic changes that have happened to the traditional 9-5 office

Images by johnknightphotography.co.uk Shot at Londsdale Gate Business Centre

culture due to the pandemic.

“At GFHR there is a real focus on promoting employee wellbeing, particularly since the rise of hybrid working due to Covid. This has resulted in extra pressure on employees as boundaries between work and home are blurred. Then add to that increasing financial pressures in the current economic climate; increasing understanding of neurological differences; menopause awareness, and that means there are a lot of elements for businesses to navigate when it comes to supporting their employees.”

“When you choose to invest in your people you are showing you value them – and that’s when you’ll see the best results

Whilst the last 12 months have been busy with new branding, a revamped website, being awarded Tunbridge Wells Business Person of the Year and the launch of the company’s clever HR Service Stack – more on that later –Gemma says that her sights are firmly focused on the future.

“It’s good to look back and see how far the business has come but there’s also lots more I want to do,” she smiles. “I want to establish GFHR in the market

as one of the go-to businesses for personalised and flexible HR services. I think our offering is different to others because we are very proactive, not just reactive. We always want to put that human approach into everything we do. We are pragmatic, yet down to earth. We’re fun, but we also take what we do very seriously,” Gemma adds.

GFHR offers a huge range of services covering everything from contracts to performance appraisals and to sorting out any disputes. The business can also manage the whole of your HR function for you – or alongside you.

Gemma explains that two of the biggest hurdles on the horizon for the HR industry are the seismic changes coming into employment legislation and also the unstoppable rise of Artificial Intelligence.

“Both those are going to impact us all. The Employment Rights Bill, currently

Steph, Felicity, Leanne.

going through Parliament will bring changes to unfair dismissal, day one rights, the inability to fire and rehire on different terms and also rights for zero hours workers. There have been other recent changes to employer duties, around the Prevention of Sexual Harassment in the workplace and rights to request flexible working.

“As HR professionals, we are keeping abreast of legal changes as they develop and ensuring that our clients are kept up to date and planning for their implementation. I think one of the biggest concerns is probably around the restrictions on how businesses do things. People are going to be more reluctant to hire because it’s going to be harder to remove someone if they are not doing their job properly. Gone are the days of hiring someone over a cup of coffee, the necessary framework has got to be there to ensure fairness and transparency, and that’s going to need more time to implement from the likes of specialist HR consultants such as ourselves.

“We work with people to ensure they’re clear on what their expectations are and what they should be doing, so that they’re not then falling foul of the law. But at the same time our guidance is also about ensuring particular processes for clients are relevant for them and also commercially viable.

“Our business is built on strong relationships, trust and integrity. We know that honest, open communication will always help you get ahead of a problem. And that is something that AI can definitely not replace.”

However Gemma acknowledges that it is something that everyone will have to embrace in some form or other but the trick is to not let it take complete control.

“We always want to provide personal and dynamic services and that is something a computer just can’t do. Every situation is different and everything comes back to how we communicate: as teams, with line managers and as individuals. So instead of fearing the

PERSONAL APPROACH: Gemma Farina, centre, with her GFHR associates (pictured left to right) Sonia, Heather, Natasha, Gemma,
GFHR covers the entire HR lifecycle, from finding the right talent to work in your business, to supporting you when people move on, and everything in between.

assault of AI it is seeing how we can use it to enable us - as opposed to replacing us.

“One of the things we’ve worked on in the last year is how we make sure that clients have that consistency from us and know who is going to be dealing with them. All of them have one key point of contact which will either be me or one of my associates. And there is also the GFHR email support inbox they can use too.

“I’m really lucky that the team are all really dedicated and focused on client service and client delivery. My role is slightly shifting now and I am spending more time overseeing the business and its development but having said, that I do really still like to be hands on - that for me is really important.”

Gemma and her team offer both remote and in-person support, retainer contracts and pay-as-you-go projects as having that ability to adapt is also key.

Gemma’s genius idea of breaking down their services into easy-to-understand building blocks, collectively known as the HR Service Stack, has further helped elevate the business.

There is far more information on the company’s website but in brief they are broken down into genres such as HR Onsite, which is a fractional HR function at a fraction of the cost of an in-house team whilst HR Everyday gives you advice and guidance when you need it, that’s

Having our new HR Solutions building blocks has enabled us to talk about the services we offer in a more transparent and tangible way

tailored to your business. HR Projects are designed for those firms that may need HR advice as and when but not necessarily every month. Also included in the GFHR’s Service Stack are HR Micro, HR HealthCheck and HR Foundations.

“The great thing is by breaking down what we do you can pick the bits that apply to your business,” explains Gemma.

“Some might just want assistance with recruitment so that’s when the HR Projects solution suits them. Many people might just want to review their contracts and handbooks if they are just starting out and once those HR Foundations come into place and they might not need anything else after that.

“So having these new HR Service Stack or building blocks has enabled us to talk about the services we offer in a more transparent and tangible way.”

One thing that Gemma and her team don’t wish to be known for is simply being an HR tick box service.

“I really want to work with businesses who are growing and who are really thinking about their employees and how they can support them. We thrive on having that positive and proactive focus. Community, communication and connection are so important to what we do at GFHR.”

Does Gemma think her approach to HR is a fairly unique one?

GFHR HR Solutions – Forming the building blocks for your business

HR FOUNDATIONS

Designed for businesses who need to get initial policies and procedures in place. If you are just starting out then this package will help you get things right and be legally compliant - without overburdening yourself with extra work. It’s also helpful if you want to renew any documents that need updating.

HR ESSENTIALS

GFHR’s clever software-based solution that lets you run your team efficiently and effectively.

From centralised data secure records to absence and holiday tracking to having management information at your fingertips, this cloud-based software keeps track of all your vital HR data. You can choose from three levels of HR Essentials service and bolt on any other of GFHR’s packages, to create the HR support that’s right for your business.

HR EVERYDAY

This gives you advice and guidance when you need it. You’ll benefit from expert HR insights on demand, tailored to your business. Whether you’re

navigating employee issues, wanting to stay compliant with employment law or need help in implementing processes or policies, this cost-effective support package ensures that you have the right support at the right time.

HR ONSITE

GFHR can also be your onsite HR Consultant on a regular basis

This gives you a full service, fractional HR function at a fraction of the cost of an in-house team. An in-house HR presence can fulfil any and every aspect of the HR scope of work. Recruitment, performance management, grievances, redundancies, succession planning – and everything in between. This solution is a flexible, costeffective way of aligning HR procedures in any business.

HR PROJECTS

There are some elements of HR that you may need from time to time but not enough to pay for them every month.

There are a number of specialist HR services that work on a project basis, for as long as you need them.

These are only chargeable when you need them and use them, and we add them onto your solutions package on a project by project basis.

HR MICRO

Businesses with fewer than five employees need HR support too.

GFHR have designed HR Micro, a combination of its HR Essentials and HR Everyday Service Stack solutions that covers the basics of HR and gives you expert support when you need it. HR Micro is designed to give you solid foundations, legal compliance and expert guidance, so you can focus on growing your business with confidence.

HR HEALTH CHECK

Businesses like yours grow, change and develop.

Growth might involve upgrading your onboarding process; change could see some people leaving you; and developing could mean an upscale in your general HR needs. Throughout any period of change, it’s important to make sure your HR systems and procedures fit the size and needs of your business. An HR Health Check or a more detailed HR Audit will give you full oversight of any gaps and how to fill them.

“I would like to think so. I think there are a lot of HR people who are reacting to situations rather than future forecasting and building frameworks which is what we as a team try to do. That gives us the ability to add real value – not just when there are problems to be dealt with.

Being part of a company’s journey is really important to me.

“A lot are micro businesses, where there are no more than five employees, are reliant on the professional HR expertise we provide to help them grow. Knowing you’ve got a confidential platform courtesy of us can make such a difference. We provide that vital sounding board for companies to come to us and say ‘Look, I’ve got this situation. What do you think I should do? What are the implications for my team?’ And it’s people that are thinking like that who we want to work with and support.”

The majority of GFHR’s customers are based locally, here in Tunbridge Wells, Tonbridge and Sevenoaks but Gemma tells me they have a few across the South East and also in London.

The advancements in technology since the pandemic on platforms such as Microsoft Teams and Zoom have also helped Gemma and her colleagues keep that human ‘face-to-face’ element to doing business if they can’t be in the same room.

“Again, it all comes down to good, consistent communication and connection,” she says.

Ultimately we want to work with businesses who are really thinking about their employees and how they can support them “

And after a successful 15-year career running her own business does Gemma have ambitious plans to grow it further?

“Yes that is definitely on the cards –as well as promoting our services and partnerships more. For the last year it’s been about bringing everything together

and now the future is looking at what is needed – especially with the new Employment Rights Bill and AI on the horizon - and delivering on that.

“When I started GFHR I never imagined that it would be as successful as this. I have an absolute passion for what I do and love working with people. Yes of course there will always be difficult conversations to be had in HR but it’s about delivering them in the right way and doing the right thing which makes all the difference.

“I feel really fortunate to do what I do, and I don’t take it for granted. It’s a privilege for people to let me and my colleagues into their business. And I hope to continue to do it for many more years to come.”

GET IN TOUCH

Website: www.gfhr.co.uk

Email: info@gfhr.co.uk

Call: 01892 300 360

FOLLOW:

LinkedIn: @gfhrconsulting

Instagram: @gfhr_consulting

Facebook: gemmafhr

A paramount moment for renaissance living

Paramount Place is taking shape. New CGI images recently published reveal how living spaces will look inside Tunbridge Wells’ much-anticipated retirement community as the development team prepares for its official sales launch...

Work at Paramount Place is escalating as the first batch of interior images recently released by Thrive Living by Retirement Villages Group (RVG) testifies.

A spokesperson for the group told this publication that the development of the former cinema site, located on the corner of Church Road and Mount Pleasant is progressing ‘exceptionally well’ and added that its first residents are expected to move in by late summer 2026.

“More than 100 people are now on site each day and the first of two tower cranes that has defined the town’s skyline (at some 42m tall) has been removed marking another visible milestone,” added the spokesperson.

They went on to explain that new computer-generated images have just been released, showing how the

“These

new images capture the lifestyle and energy at Paramount Place. It will be a place where people can enjoy modern, connected living right in the heart of Tunbridge Wells

£76-million community development, which will be available to people aged 65 and over, is shaping up.

“The images include an example of one of the apartment layouts, of which there will be 167 available to buy or rent. Interiors reveal modern design, generous natural light and spacious layouts, while exterior visuals highlight the openair public courtyard and the widened walkway between Mount Pleasant Road and Clanricarde Gardens.”

The spokesperson also told us about the details of the development’s new courtyard which will include seating areas, elegant water features and landscaping,

creating a welcoming space for socialising, markets and open-air performances.

Other pictures showcase the wide range of on-site facilities, including a hydrotherapy pool and public restaurant with outdoor seating, which will be accessible to both residents and the wider community.

“These images capture the lifestyle and energy we’re creating at Paramount Place. It will be a place where people can enjoy modern, connected living right in the heart of Tunbridge Wells - from morning coffee with friends in the courtyard café to cultural events just minutes from home. The onsite restaurant, wellness centre

MEET AND GREET EVENT – NOVEMBER 25

A free public ‘Hello to Paramount Place’ event will take place at Hotel du Vin, Camden Road, on Tuesday 25 November. The RVG team will introduce the concept of integrated retirement communities - a new approach in the UK that enables over-65s to enjoy independent living as part of a safe and secure community while having support available if needed.

The event offers the public chance to understand all the Paramount can offer, how living in a retirement community works and the facilities available for private and public use.

Representatives attending include:

• Tim Seddon – CEO – (RVG)

• Simon Dickinson – Sales & Marketing Director (RVG)

• Lucy Black – Marketing Director (RVG)

• Terry Unitt – Head of Construction Delivery (RVG)

• Alice Couchman – Development Manager (RVG)

• Angela Dowsett – Regional Sales Manager (RVG)

• Amanda Carter – Sales Manager for Paramount Place (RVG)

• Katrin Olander – Sales Consultant for Paramount Place (RVG)

• Jo Atkins – Head of Wellbeing (RVG)

SALES LAUNCH

Paramount Place marketing suite will open on Monday 1st December where apartments will be available to secure off-plan.

Located at 62 Mount Pleasant Road, opposite the development, the marketing suite will be open Monday to Saturday, 9 am – 5 pm, for both pre-booked appointments and drop-in visits.

Alongside Paramount Place, RVG is also developing an integrated retirement community in West Malling - The Willowbury – also due to open in late Summer 2026.

For more information or to sign up to our launch event, visit https://www.retirementvillages.co.uk/events/ paramount-place-launch-event/ or call 01892 313 401 to speak with a member of the Team.

(including hydrotherapy pool) and courtyard will be open to the public living and working nearby.” explained Alice Couchman, Development Manager at RVG.

“We are now less than a year away from completion and Paramount Place is set to become a vibrant new feature of the town centre. The release of these new pictures sets the tone for what we are creating for Tunbridge Wells – an integrated retirement community that enables over-65s to stay connected and actively involved in town life with new spaces and facilities that will be valuable additions for the town more widely.”

Paramount Place will comprise four residential houses surrounding the central courtyard, which will provide access to a café and restaurant within the landmark corner building opposite the town hall. The buildings have now been officially named Medway House, Teise House, Broadwater House and Bewl House - drawing inspiration from Kent’s waterways and reflect the town’s heritage.

Part of RVG’s new Thrive Living collection, Paramount Place represents a new approach to later-life living promoting communities located in or close to town centres, encouraging connection and inter-generational activity.

As more people over 65 lead active, social lives, RVG is creating communities where residents can enjoy independent living with support on hand if needed. The on-site team will focus on wellbeing, learning and shared experiences, with a calendar of events promoting health and social connection.

Forging further important links, RVG have announced that five local apprentices have been involved in the development to date, learning key trades, with more due to start soon in carpentry and decorating. Four students from North Kent College are currently completing work placements with the McAleer & Rushe team.

Beyond Evaluation –using appraisals to inspire excellence

As we approach the end of the year, many businesses begin turning their attention to staff appraisals. But they needn’t feel daunting — with the right approach, they can become one of the most valuable tools for growth and communication in your business.

Appraisals in the workplace are important because they provide structured feedback, recognise achievements, and identify areas for development. They align individual goals with organisational objectives, motivate employees through clear performance expectations, and support career growth. Regular appraisals also improve communication, strengthen relationships, and enhance overall productivity and job satisfaction across teams.

If you’ve never conducted appraisals before — or if you’d simply like a refresher on how to make them more effective — now’s the perfect time to learn.

Our ½-day Appraisals Workshop is designed to help you prepare for and carry out meaningful, constructive appraisal conversations that motivate and support your team.

During the session, you’ll learn how to:

• Prepare effectively and gather the right information

• Structure your conversation for clarity and impact

• Give and receive feedback confidently

• Set achievable goals and development plans

• Follow up to ensure progress is made Contact me now for further information or to book into our next appraisals workshop.

Rocketing ahead with a fresh take on social media

Lucie Cunnington of Rocket Social Agency explains how she turned a part-time freelance job running people’s social media accounts while at university, into a full-time business which now counts the likes of Beau Property and TN Lettings among her clients...

What inspired you to launch Rocket Social Agency?

I had been running people’s social media accounts as a freelance under the business name ‘Socials By Lucie’ for two years, while I was studying at university. Once I graduated, I had the decision of continuing with it full-time or finding a job working for someone else’s business. The decision seemed pretty clear to me, as I’d begun to realise that social media was almost another language that some people couldn’t speak - but I could! So, when Chris and Georgina Hammond of Beau Property (my longest standing clients) approached me and asked if I wanted to found a brand new social media marketing agency with them, Rocket Social Agency was born.

missing: the time to do it and/or the knowledge of how to do it well. I spend hours of my time every week making sure that I am up to date with everything related to the world of social media and know the best way to grow a business’s online presence - so my clients don’t have to think about it.

The most rewarding part of doing the social media side of people’s businesses is seeing a strong connection grow between the brand and their audience

What makes your approach to social media different to others?

There are two things which make my approach different. Firstly, I strive to be up to date with the latest AI-powered tools, which means I can streamline a lot of processes and ensure that all of my work is efficient yet effective. The second thing is the perfect partner to this, which is that essential human touch. Being located in Tunbridge Wells, all of my clients are local to the business, which allows me to actually go out and shoot content with them and meet them in person. This personalised touch allows me to get to understand my clients, their goals and their brand voice, and therefore really align myself with their brand to create content that feels authentically them.

Why is it important for local businesses to invest in skillsets such as yours?

People are starting to realise just how important a strong social media presence is to the growth of a business. Having said that there are usually two key things

Who are your current clients?

I currently work with Beau Property, Beau Property Interior Design & Home Staging, Beau Property Design & Build, A Noble Gift, and TN Sales & Lettings - all of which are based in Tunbridge Wells.

Would you like to take more on and if so any dream ones out there?

Of course, I am always looking for new clients to help and new people to work with. Although my current client base is largely in the property world, I would love to branch out into retail or the service industry, which is what I initially spent my time researching when I first got into working in social media.

What’s it like to see a brand really develop their social media presence courtesy of the work you do?

The most rewarding part is seeing a strong connection grow between the brand and their audience, and being able to see real results from the time I put into their online presence through engagement and leads.

What are the current trends for posting/sharing stories etc?

It’s not particularly a trend, more of a shift in priority, but there has been a huge rise in personality and relatability being

important on social media - especially when it comes to brands trying to authentically grow their audience. People are inherently nosy and want to know about the faces behind a brand, rather than just a perfectly curated collection of things the brand wants them to see. My most used platform for all of my clients is by far Instagram, because of its ability to bring people together.

What are some of the biggest mistakes businesses make on social media?

Not doing enough of it! Digital marketing is said to generate about 50% more interactions with customers than traditional marketing, so it is a necessity.

Have you encountered any challenges along the way and if so, what?

Running my social media business on my own has meant wearing every hatfrom strategist and content creator to accountant and client manager. It can be challenging to juggle everything, but it has helped me grow quickly, stay adaptable, and really understand how to build a brand from the ground up.

Where would you like to see Rocket Social Agency in the next three years?

My goal is to take on lots of new clients and grow a team of my own to be able to help even more businesses transform and launch their online presence. I would be more than happy to discuss how I can help launch your brand into the social stratosphere!

To discover more about Rocket Social Agency email lucie@rocketsocialagency. com, or text 07572 437 428

SOCIAL NETWORK: Lucie out and about shooting online content for Beau Property at The Penthouse balcony at Nevill House, the company's latest development

Looking for the right business insurance? It’s closer than you think.

With over 280 agency offices across the UK, NFU Mutual are never too far away. From florists and farm shops to milliners and manufacturers, NFU Mutual Tunbridge Wells and Flimwell understand what a local business needs, because we’re one too.

Want to learn more? Get in touch at: Flimwell_agency@nfumutual.co.uk

Or pop by for a face-to-face chat.

01892 337488 Clarks Yard Flimwell East Sussex TN5 7NG 01892 337488 55 High Street Tunbridge Wells Kent TN1 1XU

CLOSER TO YOU.

CLOSER TO YOUR BUSINESS. CLOSER TO WHAT MATTERS.

Local firms make the legal grade

A number of Tunbridge Wells law firms have once again been recognised in the prestigious Chambers and Partners and The Legal 500 rankings for 2026, reinforcing their expertise across multiple practice areas...

COOPER BURNETT

In Chambers 2026, CooperBurnett LLP is listed in Real Estate for the South and Corporate/M&A: SME/Ownermanaged businesses for the South. In addition, Victoria Sampson and Russell Brinkhurst, Partners in the Corporate and Commercial team, have also been ranked. In the 2026 edition of The Legal 500, the firm’s Corporate and Commercial team is ranked in Kent, Surrey and Sussex. Chambers talked to a selection of clients

THACKRAY WILLIAMS

Being

listed in both rankings

is always a huge accolade for us as a firm “

at CooperBurnett. One said: “The team are reliable, pragmatic and professional, and provide speedy responses. I have complete faith and trust in their technical and professional ability.”

Russell Brinkhurst joined CooperBurnett as a Partner in April 2023 and enjoys working closely with business owners, becoming their ‘trusted adviser’. One client said: “Russell has a comprehensive understanding of our business and is always supportive and proactive.”

Victoria Sampson will be celebrating 30 years with CooperBurnett next year. She is a member of CooperBurnett’s Management Board, Head of Corporate and Commercial Services, and co-

leads the firm. Client quotes regarding CooperBurnett LLP from The Legal 500 2026 include the following: “I’ve worked with CooperBurnett for about ten years. Their professionalism and expertise is outstanding, while also having an excellent depth of knowledge in commercial law.”

The latest Legal 500 rankings confirmed CooperBurnett as one of the ‘firms to watch’ in Construction. The guide says Construction Partner David Brown is ‘an expert in contract disputes, insolvency matters and adjudication proceedings’. It then adds that ‘the construction group at CooperBurnett is highly sought-after among regional contractors and subcontractors on high-value contentious matters’. Joseph Oates, Head of Contentious at CooperBurnett and the firm’s co-lead, says: “Being listed in both Chambers and The Legal 500 is always a huge accolade for us as a firm. We are particularly proud of our Corporate and Commercial, Construction and Residential/Commercial Property teams, as well as being delighted by the recognition received by Russell, David and Victoria.” www.cooperburnett.com

– What are Chambers and The Legal 500?

CHAMBERS AND PARTNERS

This is one of the most prestigious global legal directories. It independently researches and ranks law firms and individual lawyers by practice area and jurisdiction, based on detailed interviews with clients and peers.

Being ‘ranked in Chambers’ is considered a major credibility marker in the legal world.

THE LEGAL 500

The Legal 500 is another leading research and rankings directory for the legal sector. Like Chambers, it assesses the quality of law firms and lawyers, based on feedback, case evidence and independent research, but it is known for focusing on what firms are actually doing in the market. Both are independent guides that grade who the best lawyers and law firms are.

Thackray Williams is also enjoying increased rankings in the Chambers UK Legal Guide, designed to help individuals and businesses find expert legal advice. The Employment team has had its ranking increased (up to a Band 3), while Property Litigation and Family Law have both achieved rankings for the first time, being awarded Band 4. Family Law Partner, Caroline Burstein, has been ranked for the first time (Band 4).

Our overall performance is testimony to the hard work of all our people “

Other teams and individuals have maintained their rankings. Corporate Partner Nick Gabay has retained his top Band 1 ranking, while Co-Managing Partner Emma Thompson has maintained her Band 3 ranking for Employment Law. Real Estate has maintained its Band 5

Image by David Bartholomew

recognition. Thackray Williams has also maintained its ranking in another key legal guide, The Legal 500. “Thackray Williams’ overall performance in the Chambers UK Legal Guide is testimony to the hard work of all our people, as well as our clear vision that has taken us from a high-street solicitors’ to a leading regional law firm,” said Emma Thompson. www.thackraywilliams.com

WARNERS

Mark Davis, Senior Partner at Warners, told Tunbridge Wells Business Magazine that Warners’ recognition in the rankings is ‘testament’ to the hard work put in by all of the team. “The rankings in this year’s guide are testament to the firm’s expertise and client-focused approach. Maintaining our practice area rankings, alongside an increase in individual lawyer rankings, reflects the depth of expertise within our teams. “I am particularly pleased to see

Michael McNally’s rise in the rankings for Agriculture & Rural Affairs and Louise Brenlund’s first individual ranking in the Employment category. These, together with Martin Terrell’s continued Band 1 recognition in the UK-wide Court of Protection category, illustrate the strength of our specialists across the firm. “The

The

listings are testament to the firm’s expertise and client-focused approach

increase in rankings follows the earlier success of our highly ranked Private Client team in the Chambers and Partners High Net Worth Guide released earlier this year. “I would like to thank all of our clients and fellow professional advisers who took the time to share their insightful and complimentary feedback on the work undertaken by our lawyers.” www.warners-solicitors.co.uk

LOCH ASSOCIATES

Reflecting on being included in both Chambers and The Legal 500, Pam Loch of Loch Associates exclusively told this publication that she was ‘thrilled’ for her firm and her colleagues. “Loch

is thrilled to yet again be included in both Chambers and The Legal 500, with Loch Law being recognised as a Leading Firm and myself and Victoria Regan as Leading Individuals in employment law, recognising the quality of our advice and client satisfaction.

Being recognised as a leading firm and as individuals is fantastic

“We’re also awaiting the launch of The Times 250 Best Law Firms with fingers crossed for inclusion there again. Being based in Tunbridge Wells and being able to offer career opportunities that attract and keep high-quality people in and around the area is something I’m really proud of, and with our services clearly defined and showcased in a new brand, there are exciting times ahead.” www.weareloch.com

Collaborating to deliver real and sustainable impact

Cripps partners with The Conduit to drive nature-based climate resilience

CRIPPS continues to strengthen its collaboration with The Conduit, supporting the launch of the FloodAction Coalition – a landmark UK initiative that aims to transform the country’s £6 billion annual flood related losses into a £1 billion market for climate resilience.

The Conduit has been a valued client of Cripps for several years, and in February 2025, Cripps became one of their Impact Partners, joining a diverse

“We’re delighted to provide our legal expertise to facilitate the investment in and ongoing protection of climate resilience projects”

network of entrepreneurs, investors, activists and organisations working to drive progress. Cripps is actively supporting the FloodAction Coalition – a bold initiative to scale nature-based solutions that protect communities, restore ecosystems and build long-term resilience to flood and drought. This collaboration underscores Cripps’ dedication to purposeful, responsible business, and supporting our clients as they lead bold, impactful initiatives.

The FloodAction Coalition brings together landowners, insurers, investors, infrastructure operators and environmental NGOs to unlock investment in Natural Flood Management (NFM) – including woodland restoration, leaky dams and catchment rewetting. These solutions have been shown to reduce flood peak flows by up to 30%, while delivering co-benefits for biodiversity, carbon and water quality.

Mike Scott, senior partner at Cripps, commented: “We are delighted to provide our legal expertise for the purpose of facilitating the investment in and ongoing

protection of climate resilience projects. Our partnership with The Conduit is about supporting bold, collaborative initiatives like FloodAction that turn environmental challenges into investable solutions. We’re proud to partner with our longstanding client in advancing a shared vision for sustainability and resilience.”

The Conduit is convening the FloodAction Coalition as part of its Solutions Agenda, which brings together business, finance and civil society to accelerate high-impact responses to the world’s most pressing challenges. www.cripps.co.uk

TSP adds ‘further depth and breadth’ to its specialist development offering

New planning partner for Thomson Snell & Passmore’s Real Estate team

THOMSON SNELL & PASSMORE’S Real Estate team has welcomed specialist planning lawyer Kheng Chau as a Partner. His appointment will add further expertise to the department, which is headed up by Richard Ellard.

Kheng will be part of the development team, led by Sarah Easton, and will work closely with Planning lead Kate Jardine. He brings with him considerable experience of advising on a wide range of work including s106 agreements, s38/278 highway agreements, compulsory purchase orders, urban development and regeneration projects, planning policy, planning inquiries and appeals, and planning enforcement.

He joins from the London Borough of Bexley, where he was Head of Commercial (Contracts, Property and Planning). Prior to that he was a Senior Planning Lawyer at the London Borough of Lewisham. Kheng  has also spent time as a Planning Lawyer

“Kheng

Chau has extensive planning experience which will complement the expertise in the development team”

at the London Borough of Southwark, Kent County Council and the Royal Borough of Greenwich.

Richard Ellard, Head of Real Estate at Thomson Snell & Passmore commented:

“Kheng has extensive planning experience which will complement the expertise in the development team. I am very pleased to welcome him to the firm. Working alongside Kate Jardine, his appointment will add further depth and breadth to the specialist planning advice we can deliver for clients.”

Kheng Chau, Partner at Thomson Snell & Passmore added: “It is great to be joining a firm with such an excellent reputation, as part of a well-respected team. I am looking forward to using my experience to help expand the specialist work they offer.”“I’m thrilled to join Berry & Lamberts, a firm known for both its legal excellence and strong client care. I was drawn to the firm’s strong values and commitment to deliver the very best outcomes, and I am very much looking forward being a part of the team here.” says Janet.

www.ts-p.co.uk

JOIN THE GREEN PARTY: Cripps are now helping The Conduit

“The judges recognised our expertise in providing effective solutions”

Kent and London law firm Thackray Williams celebrate award wins and key legal rankings

RECOGNITION for its legal expertise and professional prowess has been on the agenda this month for Thackray Williams courtesy of award wins and success in key legal rankings for both teams and individuals.

The Private Client team was named Tax & Trust Team of the Year at the British Wills and Probate Awards 2025, while solicitor Kamran Chughtai, who qualified last year after joining Thackray Williams as a trainee, was highly commended as One to Watch Practitioner of the Year.

The team was also shortlisted in the category Probate Provider of the Year –South.

Thackray Williams is also enjoying increased rankings in the Chambers UK Legal Guide, designed to help individuals and businesses find expert legal advice.

The Employment team has had its ranking increased (up to a Band 3), while Property Litigation and Family Law have

both achieved rankings for the first time, being awarded Band 4. Family law Partner, Caroline Burstein, has been ranked for the first time (Band 4).

Thackray Williams has also maintained its ranking in another key legal guide, The Legal 500.

“I am hugely proud of the team for winning their deserved accolades at the British Wills and Probate Awards,” commented Partner Elliot Lewis, who leads the Private Client team. “The judges recognised our expertise in providing effective solutions, particularly for high-

net-worth clients with complex financial matters, and our focus on providing exceptional customer service for all our clients across Kent and London which every member of the team upholds.”

“I am delighted for Kamran that his exceptional start to his legal career has been acknowledged by the judges – his willingness to learn, keen legal intelligence and his determination to make sure our clients receive the best service possible has been clear since he joined us as a trainee,” added Private Client Partner Nima Stepney.

“I’m absolutely delighted at being Highly Commended as One to Watch Practitioner of the Year – it’s testimony to the tremendous support and mentoring that I have received at Thackray Williams and I am grateful to the whole team for helping me grow in my legal career,” said Kamran Chughtai.

www.thackraywilliams.com

Berry & Lamberts Solicitors raise a toast to winning coveted national award

Leading local law firm singled out second year in a row at LawNet

BERRY & LAMBERTS Solicitors are celebrating a win for the second year running, in the national LawNet awards. The firm’s Private Client team were awarded ‘Team of the Year (Individual Law) 2025/26 at LawNet’s annual conference and awards dinner at the Celtic Manor Resort in Wales. Congratulating the winners, LawNet’s Chief Executive, Helen Hamilton-Shaw, said: “Against strong competition, the

“The Berry & Lamberts Private Client team stand out for an approach that anticipates clients’ needs and consistently delivers exceptional service”

Berry & Lamberts Private Client team stand out for an approach that anticipates clients’ needs and consistently delivers exceptional service with empathy and integrity. Their proactive, communitydriven and highly personal approach ensures clients feel supported at every stage, often going far beyond what might typically be expected from a legal adviser. Alongside an impressive financial contribution to the firm, their outstanding

client feedback reflects how their community-first mindset and collaborative ethos have strengthened both their firm and their local reputation. Truly worthy winners.”

The Private Client team deal with matters including wills, powers of attorney, probate and inheritance tax and trusts as well as the management of affairs for elderly and vulnerable people. The team are committed to personal development - two of the partners are qualified Trust and Estate Practitioners (TEP), with other members of the team members of the Sevenoaks Chambers of Commerce Young Professionals, The

Association of Lifetime Lawyers and the local Tunbridge Wells Law Society. Setting themselves apart from other local law firms, the team offer home visits and hospice/hospital visits at no extra charge to the client.

Partner and Head of Private Client, David Lea, said: “I am immensely proud of our team. Their passionate, pro-active approach ensures that every client feels genuinely listened to and understood as they navigate life’s most sensitive and significant moments. We are thrilled to have been recognised with this prestigious accolade by LawNet.”

www.berryandlamberts.co.uk

LEGAL AID (L to R): LawNet's Chief Executive, Helen Hamilton-Shaw, Perfect Portal’s Lisa Edwards, Berry & Lamberts employees Emma Houghton, David Lea, Lisa Maley and Peter Riddleston.
Kamran Chughtai

“Why being authentic is the ace up your sleeve for a successful business”

International bestselling marketing author, and founder of The Marketing Gym, Dee Blick, talks about the inspiration behind her latest book, ‘You’re The Best!’ an informative guide on how to build an authentic and magnetic personal brand...

I’ve spent the last 40 years, working with small business owners, helping them to build their brand on a shoestring budget. So, I know they’re time poor and that marketing must deliver, yet the sheer volume of information online about marketing and branding, is overwhelming. It can lead to inaction, negligible results, even moving in the wrong direction altogether, often after a business has parted with a significant sum. Brand building is not a nice-to-have for any small business. It’s a must if they are to command attention and resonate with their target audiences. Building a strong, authentic, and magnetic brand; one that extends from the business owner to their business means more than having a nice logo and website.

The challenge is, where to start. And who to trust.

With my new book ‘You’re The Best! How to Build an Authentic and Magnetic Personal Brand’ my mission was to write an inviting, easy to read and absorb book,

I delivered a masterclass at Perrys Chartered Accountants for 80 businesses to discover how the five pillars of branding could help them build a brand on firm foundations

rooted in my experience as a marketer and harnessing my talent as a time served copywriter My advice, tips and templates have worked for thousands of businesses worldwide. I back up my experience as a Fellow of The Chartered Institute of Marketing, the world’s largest marketing body. You can trust what I say because it works.

So what will you find when you dip into my book?

There are thirteen chapters, including why being authentic is the ace up your

sleeve and, overcoming fear of failure. For some, playing it safe is just a fear of failure in disguise; no ally of building an authentic and magnetic personal brand. There are chapters on finding your ‘Whys’ – the compelling reasons why you want to become magnetic; how to create a powerful, intensely practical personal brand plan, plus the action chapters –raising profile with PR, public speaking, event planning and writing a book – the ultimate business card.

As the glue that binds the book together, the biggest chapter addresses how you can build your business brand alongside your personal brand. It is based on a branding masterclass I delivered for Perrys Chartered Accountants in Tunbridge Wells. 80 businesses attended so they could discover how the five pillars of branding - clarity, consistency, continuity, visibility, and sustainability –could help them build a brand on firm foundations.

In some chapters of You’re the Best, I’ve included templates of my work to remove the guesswork for readers. Each chapter stands on its own and I summarise the key points at the end.

I am fortunate that I was a writer before I became a marketer. It’s as important to me that readers enjoy reading my book as much as they enjoy learning from it; before putting my tips into practise as they embark on their personal and business, brand building adventure. Being magnetic is magical. I hope that with my book as your trusted companion, you step into the spotlight. And shine.

FIND OUT MORE:

‘You’re The Best! How to Build an Authentic and Magnetic Personal Brand’ will be published on November 25th and will be available to buy via Amazon.

To contact Dee you can get in touch via: www.linkedin.com/in/creativemarketer or email her at dee@themarketinggym.org

Should You Incorporate Your Sole Trade Business?

As a chartered accountant working with owner-managed businesses in Tunbridge Wells, I’m often asked whether incorporating a sole trade business into a limited company is worthwhile for tax purposes. While tax efficiency is a key consideration, it’s not a one-size-fits-all decision. Tax rules evolve annually, and what works today may not be optimal tomorrow.

It’s important to remember that the original purpose of a limited company wasn’t tax—it was protection. Limited liability status means your personal assets are generally shielded from business debts, a crucial safeguard for entrepreneurs.

Historically, unlimited liability posed a major hurdle for raising investment. Investors were understandably cautious about backing ventures that could expose them to unlimited financial risk. The concept of limiting liability dates back to medieval partnerships, but it gained real

traction with the East India Company, established by Royal Charter in 1600, which introduced the idea of limited responsibility for shareholders.

The Limited Liability Act of 1855 marked the beginning of the modern company structure, and the Companies Act 1862 refined it further by introducing private companies. A landmark case—Salomon v. Salomon & Co Ltd in 1897—cemented the principle that a company is a separate legal entity from its owners.

Of course, incorporation comes with trade-offs. One of the most notable is the requirement for public disclosure of certain financial and structural information. However, many business owners find this a reasonable price to pay for the protection and credibility that limited liability offers.

If you’re considering incorporation, seek tailored advice. The right structure depends on your business goals, risk profile, and financial circumstances.

Darren Austin is a director of Synergee Limited, a firm of Chartered Accountants & business advisers based in Tunbridge Wells.

If you have any questions you'd like to ask Darren he can be contacted on 01892 772960 www.synergee.org.uk

CREATING BEAUTIFUL LANDSCAPES

Making space for creativity in the community

In his regular column for Tunbridge Wells Business Magazine, Alex Green, CEO of RTW Together BID discusses why the BID is proud to support the Creative Tunbridge Wells initiative

Within our three pillars of delivery for our members, we are proud to financially support initiatives and projects that enhance, promote and support our town centre. Never is this more evident than with Creative Tunbridge Wells (CTW), who have enhanced the town with the development of The Pump Room as a community space, supported creative talent and future talent and promoted Tunbridge Wells as a destination for art, in all its forms. I am privileged to sit alongside other cultural leaders as a member on the Creative Tunbridge Wells Steering Group. The BID also lends CTW operational and finance support.

Creative Tunbridge Wells is one of 28 official Cultural Compacts across the UK. Developed by Arts Council England “

Creative Tunbridge Wells is one of 28 official Cultural Compacts across the UK. Developed by Arts Council England, a cultural compact is a strategic partnership aimed at invigorating the creative sector. Tunbridge Wells embodies this vision as the first town in England to adopt this innovative model. The mission at CTW is not just to champion but to actively support the thriving creative industries in the community.

To date CTW has delivered a number of initiatives including the creation of a Youth Panel, and various other working groups who are taking action across the sector.

To date, these groups have focused on performance venues, festivals and events as well as hosting the ‘Not a real’ Job Fair

where young people heard about job opportunities from experts in the creative industries.

One of CTW’s recent projects was the launch of The Pump Room, which provides accessible, affordable, and versatile space for the creative community. Located in the 1887 Development at the far end of The Pantiles, the site was originally a Jazz Club and Music Hall, so it is only fitting that the space remains a home for creativity.

Royal Tunbridge Wells Together (RTWT) has worked in partnership with CTW to design the space with flexible layout options which offers the community a vibrant hub for cultural and creative events and activities. It can be used for anything from atemporary art exhibition, performance space, spoken word forum, workshop, rehearsal, presentation or a more formal meeting space.

Bob Willard Watts, Executive Director of Creative Tunbridge Wells comments:

“We appreciate the BID’s ongoing support which has enabled us to be the hub for Tunbridge Wells’ creative scene, connecting artists, businesses, and opportunities to spark innovation and growth.

“The Pump Room is a fantastic example of what CTW, with the support of RTWT, can achieve for the many creative sector business and community groups in the area.”

www.rtwtogether.com creativetw.com

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Navigating divorce in the workplace

Arabella Paul is the founder of The Divorce Survival Coach. Here she shares her valuable insight into how businesses can support their employees going through divorce...

Every organisation understands the impact of life’s major transitions, whether that’s welcoming a new baby, coping with bereavement, or managing a health diagnosis. But one event often slips quietly under the radar – and that’s separation and divorce.

In the UK, around 42% of marriages end in divorce and, at some point, up to 70% of any workforce will be affected by relationship breakdown. During the three years surrounding a divorce, productivity can drop by up to 40%. The British Chamber of Commerce estimates this costs the UK economy £48 billion a year in lost productivity and absenteeism, yet only 9% of employers have any kind of policy or support in place.

Divorce is the second most traumatic life event after the death of a loved one, yet many employees are expected to keep calm and carry on - often in silence.

When an organisation supports someone through a divorce, they return stronger, more loyal, and more connected to company culture

WHY IT MATTERS TO YOUR BUSINESS

When someone’s personal life unravels, it rarely stays neatly at home. Sleepless nights, emotional strain, and childcare or legal pressures spill into the working day. Productivity drops, mistakes rise, and decision-making suffers. Colleagues often notice but don’t know how to help. Providing structured support isn’t just compassionate, it’s smart business. Organisations that respond well see stronger engagement, reduced absence, and loyalty that no bonus can buy.

COACHING VS COUNSELLING

So where does coaching fit within workplace wellbeing?

While counselling helps individuals process the past, coaching looks forward. It equips people with tools to manage emotions, rebuild confidence, and make clear decisions under pressure. It’s about moving from “I can’t cope” to “I can handle this.”

Employees navigating divorce benefit from clear, practical guidance that keeps them grounded and focused during a turbulent time.

WHAT PRACTICAL SUPPORT CAN LOOK LIKE:

Employers don’t need grand gestures; small, thoughtful actions make a big difference:

• Create a culture where it’s OK to say “I’m not OK”

• Train managers to spot emotional distress or signs of domestic abuse

• Offer flexible hours or hybrid options during mediation or childcare transitions

• Provide a private space for sensitive calls

• Allow compassionate leave for court or legal appointments

• Include coaching or relationshiptransition support in wellbeing benefits

Recognising separation as a major life event, just like bereavement or parenthood, is good management. It shows employees their wellbeing matters - not just their output.

A growing area of workplace wellbeing Forward-thinking organisations are beginning to address this hidden challenge. HR teams are adding Divorce Support Policies or partnering with professional coaches who guide staff through the emotional and practical realities of separation.

The result? A steadier return to focus and employees who feel genuinely supported when life feels hardest.

WHAT DIVORCE-COACHING SUPPORT LOOKS LIKE

Divorce coaching in the workplace is confidential, short-term, and focused on fast-track transformation. Unlike longer therapeutic models, coaching provides practical tools employees can use immediately to regain clarity and confidence. Sessions can be offered through an Employee Assistance Programme, wellbeing benefits, or directly through HR for consistent support.

TYPICAL COACHING INCLUDES:

• Managing emotions to think clearly under pressure

• Tools to calm anxiety before meetings or calls

• Guidance on communicating with expartners, children, and colleagues

• Preparation for mediation or legal discussions

• Rebuilding confidence and identity after separation

• Creating practical action plans for work and home life

Employees often describe feeling calmer, clearer, and more in control after just a few sessions. For employers, that means quicker recovery, less disruption, and a faster return to focus.

THE RIPPLE EFFECT OF GETTING IT RIGHT

When an organisation supports someone through a divorce, that person never forgets it. They return stronger, more loyal, and more connected to company culture. Beyond the numbers, it’s about creating a workplace where humanity and productivity coexist - where people are valued not only for their work, but for their lives outside it.

And that’s what great businesses are built on.

GET IN TOUCH:

Website: www.thedivorcesurvivalcoach.com

Email: info@thedivorcesurvivalcoach.com

Call: 07876 351 822

Discover how your company could benefit from being part of our exciting business community and enjoy unique marketing, PR and networking opportunities. www.twbusinessmagazine.com hello@twbusinessmagazine.com

Protecting Your Car for Winter Expert Tips from Dent Rewind Ltd

As winter approaches, our cars face freezing rain, icy roads and corrosive road salt, all of which can leave your vehicle looking tired by spring. With a little preparation, you can keep it protected and performing well all season long.

1. Wash and Protect Your Paintwork

Salt and grit can damage paint and metal. Give your car a thorough wash including underneath and finish with wax or ceramic coating for a protective barrier. Dent Rewind Ltd offers ceramic coatings to suit your budget and needs.

2. Repair Dents Early

Even small dents and chips can worsen as moisture freezes and expands. Dent Rewind Ltd’s paintless dent removal, restores panels quickly and cost-effectively, keeping your bodywork protected without repainting.

3. Check Windscreen Chips

A tiny chip can turn into a costly crack when glass expands in the cold. Most chips can be safely filled to prevent spreading and ensure you pass your MOT.

4. Maintain Battery & Tyres

Cold weather reduces battery performance and tyre pressure. Check both regularly and consider winter tyres for extra grip and safety.

5. Restore Dull Headlights

UV and chemical damage can cloud plastic headlight lenses, reducing brightness and risking MOT failure. Dent Rewind Ltd can restore clarity and reapply UV protection, improving visibility and appearance.

Stay safe and keep your car looking its best this winter — with Dent Rewind Ltd.

“Our mission is to be a

trusted guide for businesses”

New UK business coaching firm, Northern Star Consultancy Group, launches to help SMEs and entrepreneurs reach £5 million and beyond

Northern Star Consultancy Group, a new business coaching and mentoring practice, officially launched last month. Its goal is to support business owners, leaders, and entrepreneurs in navigating the complexities of achieving sustainable growth while increasing turnover.

Founded by successful international business owner and investor, Rob Brophy, the firm specialises in helping clients progress from feeling overwhelmed and stuck to being liberated, confident, and in control.

“Northern Star Group is committed to delivering improved decision-making, stronger strategic planning, enhanced team leadership, and a healthier work–life balance for business leaders

Many business leaders face a common set of challenges: isolation at the top, strategic confusion, and the relentless pressure of decision-making. Northern Star addresses this directly by providing a confidential, collaborative partnership. Its approach is not about prescribing generic answers but about empowering clients to unlock their own potential, push beyond plateaus, and find the right path for their business.

“I’ve lived the journey – from struggling with the demands of a leadership role to gaining support and finding a better way”, explains Rob.

“Our mission is to be that trusted guide – the Northern Star – for our clients. We provide the space, structure, and challenging questions that help leaders gain perspective, sharpen their strategy, and build the confidence to execute their vision. It’s about transforming their experience of leadership from one of stress and confusion to one of fulfilment and success”.

Northern Star Group’s services are

designed for business owners, directors, and entrepreneurs. The core offering includes:

• One-to-One Business Coaching & Mentoring: Intensive, personalised sessions focused on the individual leader’s goals, business challenges, and personal development.

• The 'Clarity & Control' Intensive Programme: A targeted programme for leaders experiencing inertia, helping them to define a clear vision, identify their next pivotal steps, and create an actionable plan to move forward with momentum.

• Ongoing Leadership Mentorship: Continuous support to help leaders maintain focus, navigate new challenges, and embrace accountability for their growth and business objectives.

The methodology is built on experience and on the creation of a safe, confidential environment where leaders can think aloud without judgment. This process helps them to untangle complex issues, challenge their own assumptions, and develop robust strategies with the accountability needed to ensure implementation.

Northern Star Group is committed to delivering tangible outcomes, including improved decision-making, stronger strategic planning, enhanced team leadership, and a healthier work–life balance for business leaders.

About Northern Star Consultancy Group

Northern Star Consultancy Group is a UK-based business coaching and mentoring practice dedicated to helping business owners and leaders achieve clarity, control, and success.

Founded by Rob Brophy, ranked in the top 100 of UK Angel Investors by Founders Forum, the company acts as a strategic growth partner, providing tailored support that enables clients to overcome challenges, identify opportunities, and scale their businesses with greater confidence and fulfilment.

For more information or to schedule an introductory conversation, please visit  www.northernstargroup.co.uk.

Tips on transforming customer voices into brand power

David Brown, partner at Orion Studios and member of the Royal Tunbridge Wells Media Group shares his advice on how to turn customer feedback into a powerful marketing tool

Customer testimonials are everywhere, but most are an afterthought: a line on a website, a quote in quotation marks. “Great service, would recommend.” Polite and positive, but not much help to the next person deciding whether to buy. Done well, testimonials can be far more than compliments. They can tell clear, specific stories about what was needed, what was delivered, and what changed as a result. They can build trust with future customers, reinforce credibility, and bring to life the kind of work a business actually does.

The key is structure. Our preferred method is the STAR format: Situation, Task, Action, Result. It’s a simple way to shape a story: what problem needed solving, what was expected, what was done, and what happened next. That clarity turns vague praise into something much more useful.

This kind of structured story doesn’t

The STAR Format:

Situation

“Our internal systems were crashing almost daily, which slowed everything down.”

Task

“We needed urgent support, but also a plan to prevent it from happening again.”

Action

“They diagnosed the issue, replaced the faulty hardware, and set up a cloud backup.”

Result

“Our support tickets dropped by 80% within a month, and we’ve saved over 20 hours of downtime per week.”

just work in one format. It could form the basis of a strong blog post, a downloadable case study, a PDF to share with prospective customers, or even a short video for your website or social channels. Once the story is clear, you can decide how to tell it.

And it’s not just about promoting your business. A good testimonial also

“A good testimonial is not just about promoting your business, it also reflects well on the client who gives it

reflects well on the client who gives it. It shows they’re proactive, they invest in improvement, and they work with credible partners. It becomes a shared success story and a useful piece of content for both sides.

More and more businesses are recognising the value of content that feels real, focused, and easy to share. A structured testimonial or case study can be reused across blogs, proposals, social media, newsletters, and more, often doing the job of a traditional sales pitch but with greater credibility.

That’s where outside help can make

a difference. Filming someone on an iPhone might feel efficient, but without the proper structure, lighting, or editing, it rarely does the story justice. The same goes for writing a quick blog post; it’s easy to do but hard to get right.

That’s why Orion Studios was created to help businesses of all sizes produce video and audio content that feels polished but still human. From structured testimonials and branded podcasts to thought leadership videos and startup pitch films, the focus is always on quality, clarity, and purpose.

So if you’ve got a story worth telling (and most businesses do), it might be time to share it properly.

Orion Studios www.orionstudios.uk

Royal Tunbridge Wells Media Group www.member.rtwmg.com

Purposeful Goals: The power of impact

Iheard something recently that really stuck with me.

"Your purpose isn’t what you doit’s the impact it has on others when you do what you do.

It’s simple, but it changes everything.

So often, when there's talk about purpose, people immediately start thinking about careers, roles, or titles.

“What am I meant to do?” becomes the question on repeat. But that question keeps us focused inward, when purpose really begins outward - with the difference we make in the lives of others.

When we set goals with only ourselves in mind, we often limit our potential. We think too small, aim too low, or focus too much on what we might get from our goals instead of what we’ll give through them.

Shifting the focus from what you do to the impact it has changes your energy, your motivation, and your results. It creates meaning that lasts beyond milestones or metrics.

In my own work, I’ve seen time and again that the people who achieve the most fulfilling success are those who anchor

their goals in impact. They ask questions like:

"Who will this help?"

"What will this change?"

"How will someone’s life be better because I showed up fully?"

That’s when clarity comes, because your purpose is already present. It’s woven into the effect you have on others when you’re being your authentic self.

I believe we are designed to be what we want from the world. If we want peace, we

must be peaceful. If we want authenticity and integrity, we must live those values in everything we do.

We often over complicate life and success, searching for formulas or grand solutions. Yet the most powerful truths are simple. And perhaps that’s why so many people avoid goal setting,  because it seems too easy. We’re waiting for a lightbulb moment or an Einstein theory, when all it takes is intention, consistency, and a willingness to serve and impact others.

Purposeful goal setting isn’t about grand declarations or lofty missions. It’s about quiet, consistent alignment between who you are, what you do, and how it affects others.

So as you plan your next steps - whether in business or life - start with impact. Ask yourself how your actions will uplift, support, or transform someone else.

That’s the real measure of purpose. It’s not the size of your goal. It’s the size of the difference you make when you achieve it.

• Recruitment Templates

• Employee Assistance Programmes (EAPs)

• Employee Wellbeing Strategies

Clowning around…

By day, Karen Heaslewood is a reception class teaching assistant at Bidborough Primary School. By night, she swaps phonics and playtime for puppets, pom-poms and pure silliness.

Nicola Withers found out what happens when the classroom meets the circus courtesy of her business Kazzamataz

Karen, you’re a teaching assistant by day and a clown by night – how did Kazzamataz come about?

It started quite simply. I’ve always loved working with young children – their imagination, their energy – and I wanted to do something that brought that joy out in a different way. I began performing at children’s parties years ago, and Kazzamataz just grew from there. I’m a full-on clown: colourful outfits, inflatable costumes, puppets, magic tricks, silly sausages, and snowballs galore. Everyone on my street knows exactly what I do – I often head out to the car in full costume!

That sounds like so much fun. What keeps you clowning around?

It’s the faces of the children. Most of the little ones I teach in Reception are the same age as the ones at my parties - four, five, six. They’re so full of wonder. Everything’s new and exciting, and they believe in the magic completely. Seeing their faces light up is what keeps me going. It’s exhausting, but it’s also the most joyous thing I could imagine doing.

For

me, being Kazzamataz isn’t just a job, it’s a way of spreading happiness “

You didn’t stop even during lockdown, did you?

No! When parties were cancelled, I thought, “Well, if I can’t go in, I’ll bring the party out.” I started doing doorstep clown shows – I’d knock on the door, step back, and perform right there on the path or driveway. It sounds mad, but it gave families something to smile about when everything felt gloomy. The neighbours loved it too – the whole street got a show!

It’s become a bit of a family business, hasn’t it?

Absolutely! My son Harry’s 19 and at university, but when he’s home, he performs as Spider-Man – complete with

breakdancing moves and backflips! My daughter Lola’s in Year 13 at Hillview and also does princess parties. If a child wants a princess theme, Lola joins me in costume. At one point even my husband got involved – briefly – as Captain America, though he got another job the next day and rapidly hung up his cape!

That’s brilliant. What sort of things do you do at a Kazzamataz party?

It’s generally organised chaos! We might have thousands of snowballs flying around, a bit of tug-of-war, silly magic tricks, pom-poms, light sabers – anything that makes the children giggle. Each party is tailor-made for the birthday child. If they love unicorns, we have unicorns. If they love superheroes, Spider-Man’s there. I always say there’s no such thing as too much fun.

Do you have to keep up with children’s trends?

Definitely. You can’t stand still when you work with kids – their favourites change all the time. Right now KPop Demon Hunters and Gabby’s Dollhouse are huge, so I’m finding ways to weave those in. It keeps me on my toes and makes sure every party feels new.

How do people find you?

Almost entirely through word of mouth. One parent sees a party, their child loves it, and the next week I’ve got another booking. I’m very lucky – the families I meet are wonderful, and it’s such a privilege to be part of their children’s special days.

And finally – any plans to hang up the clown shoes?

Not yet! It’s hard work, but I love it too much. The laughter, the joy, the children’s faces – that’s what it’s all about. For me, being Kazzamataz isn’t just a job, it’s a way of spreading happiness.

You can find Kazzamataz online at www.kazzamataz.co.uk as well as Facebook and Instagram

A creative approach to doing business

The award-winning independent gift retailer Maybugs has just celebrated its first year trading in Tunbridge Wells. Here its co-founder Greg Rose, (right) who along with his partner John Dale run three other stores in the South East, tells Eileen Leahy how the first year of trading on Chapel Place has gone and reveals some of their exciting plans for the future...

Congratulations on reaching your first anniversary here in Tunbridge Wells. How have the last 12 months been for the business?

It’s been a challenging 12 months. We have met so many wonderful customersboth locals and tourists - and had so much positive feedback but there have been a lot of hurdles to overcome. The main one has been flooding in our basement and stock room, which is sadly still ongoing. But that aside, we have worked hard refining our product ranges and quickly expanded the selection of greetings cards due to customer demand.

How did you celebrate your first year trading in Tunbridge Wells?

We celebrated with prosecco and cake in-store for our customers, so please pop in as you might just catch us with the prosecco open! We’ve made so many friends with our neighbouring retailers and there is a real sense of community here, something which we don’t have in our other locations in Bexhill-on-Sea, Hailsham and Eastbourne.

Are most of your customers local to Tunbridge Wells or from further afield?

They are a real mix. Many locals are still discovering us for the first time, however we do have a core group of regulars who now pop in frequently to see what’s new, or pick up a card for that special occasion that you just can’t find elsewhere. We

We constantly look for new ideas and challenge ourselves on what Maybugs is, and what people like about it

were certainly not prepared for the number of tourists who have been in, all looking for a piece of Tunbridge Wells to take back home with them! So, with that in mind we’re working with a company based in Hastings to create our very own premium-looking Tunbridge Wells souvenir range, it’s been a hit and there must be now around 5000 Tunbridge Wells fridge magnets out there across the world!

What have been the changes and challenges that have happened over the past year?

We’ve redesigned the whole frontage of the shop and that’s resulted in a brandnew decking area at the front and a new canopy. It’s made the step up to the shop bigger, and the canopy now allows us to display a selection of products outside which entices customers in and gives them a taster of what they will discover inside.

You pride yourself on sourcing stock from the UK – can you tell us about this?

We’ve sourced hundreds of new UKdesigned and printed cards, plus we now have our own range of ‘Maybugs Designs’ greetings cards too which are printed locally in Marden. We also have a much bigger range of food gifts all of which are artisan-produced in the UK.

In what ways has your business evolved over the past year?

I think it always changes more than we expect each year. We constantly look for new ideas and challenge ourselves on what Maybugs is, and what people like about it. I think as a business we have become smarter and faster over the past 12 months, enabling us to continuously change the product mix and always have something new in-store, which we know works particularly well in Tunbridge Wells.

And finally can you tell us about your plans for 2026 and beyond?

We expect to continue developing the food and beauty gift sections, and sourcing even more local products. We are also looking for a charity partner for 2026. Each year we partner with a different charity in one of the locations where we have stores, and for 2026 it’s Tunbridge Wells’ turn. We are really looking forward to building even better relationships with locals and hoping to entice more people to shop with us.

Website: www.maybugs.co.uk

Follow: @maybugsshop

Image by David Bartholomew

Say “hello” to Paramount Place.

Paramount Place is a brand-new retirement community that puts your independence, choice and wellbeing first. Located in the heart of Tunbridge Wells, you’ll find beautifully designed apartments set around a landscaped courtyard, with inviting spaces to relax, connect and enjoy life on your terms. Welcome to retirement living, but not as you may know it.

Scan the QR code and register now for priority invites to our events starting 25th November.

Marketing suite opens 1st Dec

“Doing something for others is very rewarding”

For this month’s Community Heroes feature, Sarah Raine grabbed a coffee with Simon ‘Santa’ Addis, community volunteer and member of RTW Round Table to discover the benefits of volunteering and how it can enhance everyone’s everyday experience

Let’s start by you telling us a bit about yourself Simon…

I am Simon Addis, and I have lived in Tunbridge Wells for over 15 years. I am married to Jess and have two children; Nathan,13 and Abi, 9. For my day job, I work in Corporate Banking at HSBC but locally many know me as a member of RTW Round Table.

What is the Round Table?

The Round Table is an international non-religious, non-political organisation. It was set up 100 years ago by a Rotarian in Norwich who wanted to create a club for younger men. It is part of a family of clubs including Ladies Circle, Rotary, Tangent, and 41 Club. There are over 30,000 active members across 65 countries, with 300 tables in the UK.

We’ve run the annual Dunorlan fireworks for 68 years and in 2020 started the Santa Sleigh which undertakes food collections for Nourish around the town

How, and why, did you get involved?

My father was in a group in Whitstable and I saw first-hand the great community work they did. When I came to Tunbridge Wells, I found it a great way to meet people. My first meeting was fairly memorable as I was instructed to wait at a lamppost on St John’s Road to be picked up! We all had a fantastic dinner at the Nevill Crest & Gun, and I haven’t looked back since. Table is all about fun, friendship and giving back to the

community. But it also works for business connections, if you need an accountant, a decorator, a funeral director – we know someone! There are no big rituals, no secret handshakes, just a bunch of guys having fun and making a difference where they live. There used to be a Ladies Circle in Tunbridge Wells too, I would love that to be relaunched here.

What community activity do you get involved with?

We run the Dunorlan Fireworks and have been doing so for 68 years. The event attracts over 10,000 people and is the biggest single event in Tunbridge Wells each year. It takes a lot of work and we are supported by the Pantiles Rotary, Air Cadets, The Masons and TWGGS. The event raises around £30,000 and all the profits go to worthy local causes.

Another highlight is the Round Table Santa Sleigh. We first did this in 2020, to cheer people up during Covid and raise funds for charity. As we weren’t permitted to collect money due to social distancing, we decided to collect food via doorsteps, which kickstarted the largest street collection for Nourish ever. In 2024, the community donated over 9 tonnes of food through the sleigh, and each year we add more streets to the programme.

What would you say to people who want to help in the community?

Just find something that’s for you. Time is precious, but the feeling you get from doing something for others is very

rewarding. I consider it a privilege to see the difference we make to grassroots groups and local causes. I think many people have a fear of the unknown, they may not know what to do or where to go, some think there is even a catch, but help doesn’t always need to be a big commitment and is often a lot of fun.

GET IN TOUCH:

This year the Santa Sleigh will be picking up food donations from 12-20 December, with Langton Green and Knight’s Park being two new routes. Head to www.rtwroundtable.co.uk for more info on the Round Table or to where else the sleigh will stop.

Image: Georgina Edwards Photography

ONE INCIDENT AWAY: THE CONSEQUENCES OF UNDERINSURANCE FOR YOUR BUSINESS

ONE INCIDENT AWAY: THE CONSEQUENCES OF UNDERINSURANCE FOR YOUR BUSINESS

Running a business requires dedication, hard work, and the ability to adapt to ever-changing market conditions. However, one sometimes overlooked area can have disastrous consequences for business owners: underinsurance.

Running a business requires dedication, hard work, and the ability to adapt to ever-changing market conditions. However, one sometimes overlooked area can have disastrous consequences for business owners: underinsurance.

Many businesses, regardless of size, can assume that having basic insurance coverage is enough to protect them from unexpected incidents. Unfortunately, insufficient coverage can leave your business exposed to significant financial loss. Whether it’s property damage, a legal claim, or a cyberattack, the costs of being underinsured could put what you’ve worked so hard for at financial risk.

Many businesses, regardless of size, can assume that having basic insurance coverage is enough to protect them from unexpected incidents. Unfortunately, insufficient coverage can leave your business exposed to significant financial loss. Whether it’s property damage, a legal claim, or a cyberattack, the costs of being underinsured could put what you’ve worked so hard for at financial risk.

At NFU Mutual Tunbridge Wells and Flimwell, we understand how critical it is to ensure your business is properly protected. We can help you identify gaps in your cover and provide tailored insurance solutions to help keep your business safe from the unexpected.

At NFU Mutual Tunbridge Wells and Flimwell, we understand how critical it is to ensure your business is properly protected. We can help you identify gaps in your cover and provide tailored insurance solutions to help keep your business safe from the unexpected.

The consequences of underinsurance

The consequences of underinsurance

Underinsurance occurs when your business’s insurance cover doesn’t fully meet the cost of potential claims.

Underinsurance occurs when your business’s insurance cover doesn’t fully meet the cost of potential claims.

Here are some of the main risks businesses face when they’re underinsured:

Here are some of the main risks businesses face when they’re underinsured:

• Property Damage: If your property or equipment is damaged, underinsurance may leave you unable to fully replace or repair it, leading to costly gaps.

• Property Damage: If your property or equipment is damaged, underinsurance may leave you unable to fully replace or repair it, leading to costly gaps.

• Business Interruption: In the event of a disruption, underinsurance may result in inadequate compensation for lost income, impacting your cash flow.

• Business Interruption: In the event of a disruption, underinsurance may result in inadequate compensation for lost income, impacting your cash flow.

• Liability Risks: Insufficient liability cover could leave you exposed to significant legal fees and compensation costs following claims for injury or negligence.

• Liability Risks: Insufficient liability cover could leave you exposed to significant legal fees and compensation costs following claims for injury or negligence.

How NFU Mutual Tunbridge Wells and Flimwell can help protect your business

and Flimwell can help protect your business

At NFU Mutual, we specialise in helping to provide businesses with the right level of insurance to protect them. We understand that business needs change over time, which is why we offer a flexible approach to insurance, so you can adapt your policy as your business grows.

At NFU Mutual, we specialise in helping to provide businesses with the right level of insurance to protect them. We understand that business needs change over time, which is why we offer a flexible approach to insurance, so you can adapt your policy as your business grows.

Here’s how we can help:

Here’s how we can help:

• Tailored Insurance Solutions: We get to know your business and its risks, reviewing your cover to help you ensure it protects what matters — from property and stock to liability and future growth.

• Tailored Insurance Solutions: We get to know your business and its risks, reviewing your cover to help you ensure it protects what matters — from property and stock to liability and future growth.

• Ongoing Support and Reviews: Your business changes and your insurance should too. We offer regular reviews to help you keep your cover up to date, reflecting your current needs and growth.

• Ongoing Support and Reviews: Your business changes and your insurance should too. We offer regular reviews to help you keep your cover up to date, reflecting your current needs and growth.

Being underinsured can expose your business to significant financial risk. NFU Mutual is here to help ensure that your business is fully protected against the unexpected. Don’t wait until it’s too late contact Shaun Joubert at NFU Mutual Tunbridge Wells and Flimwell on 01892 337488 tunbridge_wells@nfumutual.co.uk.

Being underinsured can expose your business to significant financial risk. NFU Mutual is here to help ensure that your business is fully protected against the unexpected. Don’t wait until it’s too late contact Shaun Joubert at NFU Mutual Tunbridge Wells and Flimwell on 01892 337488 tunbridge_wells@nfumutual.co.uk.

How NFU Mutual Tunbridge Wells
S Joubert & P G Bowring is an appointed representative of The National Farmers Union Mutual Insurance Society Limited (No.

Find the right people, right when you need them –

Temporary Staffing with Recruitment Solutions

When business demands change fast, having the right people at the right time makes all the difference. At Recruitment Solutions, based in the heart of Tunbridge Wells, we understand that flexibility is key to keeping your business moving. That’s why our temporary staffing service is designed to provide quick, reliable, and high-quality workforce solutions—so you can meet deadlines, cover absences, or manage seasonal peaks with total confidence. For more than two decades, we’ve built our reputation on personal service, local knowledge, and lasting partnerships. Whether you need one temp for a day or a team for a month, we take the time to understand your business, your culture, and your goals—delivering candidates who not only have the right skills but also the right attitude.

Why Choose Recruitment Solutions for Your Temporary Staffing Needs?

1. Speed and Reliability

We know that when you call us for temporary cover, you need someone yesterday. Our expert consultants have an extensive network of pre-screened, work-ready candidates—available at short notice. We move fast, but never compromise on quality.

2. Quality You Can Trust

Every temp we place has been interviewed, reference-checked, and skillstested by our experienced team. Many are professionals who have worked with us repeatedly and have proven themselves in real-world environments. That means you get dependable, motivated people who can hit the ground running.

3. Local Experts with a Personal Touch

As a Tunbridge Wells-based agency, we’re proud to serve businesses across Kent and the South East. Our consultants know the local market inside out, from industry trends to salary expectations. That local insight helps us match the right people to the right roles—faster and more accurately.

4. Flexibility and Control

Our temporary service gives you total control over your staffing levels. Whether it’s last-minute sickness cover, a special project, or peak trading season, we help you scale your workforce up or

down as needed—without long-term commitments.

5. Dedicated Account Management

You’ll have a single point of contact who understands your business and is always on hand. We pride ourselves on building relationships, not just filling roles. Our consultants act as an extension of your HR team—proactive, responsive, and genuinely invested in your success.

What Our Clients Say

“We’ve used Recruitment Solutions for temporary cover for over five years, and they’ve never let us down. The team always sends us great people who fit right in and get the job done. It’s such a relief knowing that whenever we have a staffing gap, one phone call to Recruitment Solutions sorts it out. Their service is friendly, professional, and genuinely makes our lives easier.”

— Sarah M., Operations Manager, Tunbridge Wells

Industries We Support

Our experienced consultants cover a wide range of sectors, including:

• Office Support & Administration

• Customer Service & Call Centres

• Accounts & Finance

• Industrial & Warehouse

• Sales & Marketing

• Technical & Specialist Roles

Whatever your field, we’ll find the people who keep your business performing at its best.

Let’s Keep Your Business Moving

When deadlines are looming and the pressure’s on, you don’t have time to search, screen, and schedule. Let Recruitment Solutions take care of it for you. We’ll provide temporary staff who are skilled, reliable, and ready to deliver from day one.

Call us today on 01892 540054 or email kate.verrechia@recsol.co.uk to discuss your temporary staffing needs. You can also visit www.recsol.co.uk to learn more about how we can support your business. Recruitment Solutions – Your local partner for flexible, dependable staffing.

From burnout to balance

This month the temp team at TN Recruits reveal how you can support those team members who are feeling overstretched at this busy time of year...

As the year draws to a close, many business leaders across Tunbridge Wells are feeling the familiar strain of winter workloads. Projects to complete, targets to meet, and a growing sense that there simply aren’t enough hours in the day - or enough people to share them.

After several years of economic turbulence, cost-cutting, and cautious hiring, teams in every sector are running leaner than ever. For many employers, the challenge is no longer finding growth, it’s sustaining momentum without burning out the very people who make that growth possible.

The most successful organisations will be those that find balance: between ambition and wellbeing, efficiency and empathy, output and

support

THE HIDDEN COST OF OVERLOAD

Employee burnout has quietly become one of the biggest threats to business performance. When staff are stretched too thin, mistakes rise, morale drops, and engagement erodes. What starts as short-term overwork can quickly

become long-term turnover - and replacing skilled people in the current market is no small task.

For local employers, the message is clear: supporting your team isn’t a ‘nice to have’; it’s a commercial necessity. And sometimes, the simplest way to give them that support is to give them breathing space.

WHY TEMPORARY SUPPORT MATTERS

This is where smart, flexible staffing comes into its own. Temporary recruitment allows businesses to bridge busy periods, cover absences, or add specialist skills without committing to a permanent hire. It keeps projects moving and teams balanced, reducing stress while maintaining productivity.

At TN Recruits, the temporary division led by Melissa Staveley has seen a sharp rise in demand for short-term solutions that protect core staff through the busiest months of the year. From customer service desks to finance teams and legal practices, many local companies are discovering that bringing in a reliable temp or two can transform how the rest of the team feels and performs.

What makes this approach particularly effective is the way it removes pressure from employers. Melissa and her team handle everything; from vetting and

compliance checks to payroll and rightto-work documentation. In short they ensure every placement is fast, seamless, and fully compliant. Melissa is also known for visiting clients on site to take briefs in person, helping her understand each team’s culture and needs before matching the right people to the right roles.

As Melissa explains it’s often the smallest bit of extra help that makes the biggest difference. “Temporary support allows businesses to manage workloads sensibly and prevent burnout before it happens,” she says.

BUILDING A SUSTAINABLE CULTURE

Beyond short-term fixes, there’s a wider cultural shift taking place. Businesses that once pushed through long hours and relentless deadlines are now realising that sustainability isn’t just an environmental buzzword, it applies to people too.

As we head into 2026, the most successful organisations will be those that find balance: between ambition and wellbeing, efficiency and empathy, output and support.

Because when people are looked after, performance naturally follows. Call us on 01892 571105 or visit www.tnrecruits.com to start a conversation with your local recruitment expert.

TEAMWORK: Melissa Staveley heads up
TN Recruit's temp jobs division.
Pictured below left is TN Recruits founder Neil Simmons

Empowering through education and leadership

Helen Leale-Green lives and works in Tunbridge Wells. She is the volunteer CEO and Founder of Our Moon Education, a charity which will celebrate its tenth anniversary in January. Here she explains why she established this organisation which aims to improve the education and professional prospects for young people in Zambia...

Ten years ago this summer, I travelled to Zambia for the first time at the suggestion of one of my students, Justin. It was a temptation I couldn’t resist.

I had met Justin when I was tutoring him for an international development charity. He thought I could make more impact if I went to his country and so he invited me to go and stay with his family in the Lusaka slums.

Being in this extremely poor part of Zambia – and having to share a bed with Justin’s grandmother - really opened my eyes to the way too many people have to live. It really is a hand-to-mouth existence, where few dare to dream.

Yet Justin was different; he had been selected to go to a private school in Zambia and then awarded a scholarship to study for the International Baccalaureate in the UK, where we met. These opportunities changed his view of the world.

Justin told me a Zambian proverb: “My mother’s cooking is the best because I have never tasted my friend’s”. Justin had different perspectives because he had been given the chance to experience life outside his small community. Imagine if we could tap into all the other talent that exists everywhere, but where opportunity is lacking.

We did our research with groups of students and teachers, and designed a programme and a strategy to support it. Our organisation would be called Our Moon Education – as no matter where we are in the world, we can all be guided by the light of the same moon.

Our Moon has evolved in ways so different from what we had first envisaged. Initially, we sponsored students to attend a Zambian state boarding school but three cohorts later, we decided we needed to turn our ideas to run our own programme to create impact.

We acquired some land in Central Province, and decided to run our own programme. It would be different from anything else done in Zambia. We would take students straight from school with brilliant results, but from severely disadvantaged homes for 18 months. We would guide our Young Leaders to

In just ten years almost all our 71 Our Moon alumni are in university or are now working, having unlocked scholarships worth £11.1 million

develop the skills, knowledge, connections and dispositions to make them competitive for accessing scholarships to attend some of the world’s best universities. With their education, they would create positive social change in their communities, country and on the African continent.

Fast forward ten years and almost all our 71 alumni are in university or are now working, having unlocked scholarships worth £11.1 million - we are waiting for the last few decisions for January starts. Universities include American Ivy Leagues and liberal arts colleges,

top African universities, Edinburgh and Oxford Universities in the UK, and other universities in Turkey, Costa Rica, India, Ghana and Kenya. Students are studying a wide range of programmes, from Medicine, Engineering, Environmental Science, Agricultural Science, Psychology, International Relations, Economics and Business Administration We started very small with just two Young Leaders and now have 18 in each cohort.

Each of our Young Leaders works with children in our local community, helping to teach them how to read, write and speak English through experiential learning, starting the ripple effect of the impact they go on to make in university and beyond.

To kickstart our 10 year anniversary celebrations, we are holding a fundraising event at the Zambia High Commission in London on Friday 5 December from 6:00pm. Delicious snacks and African themed cocktails will be served to the sublime sounds of the London International Gospel Choir who will be performing a selection of festive and well-known songs. Our auction this year promises to be our best ever, with the chance to bid for a holiday to Zambia and visit to Our Moon.

There will also be the chance to have your donations matched and contribute to the cost of taking a student onto our programme. Tickets are amazing value at £35 each, to include a welcome cocktail and snacks.

Follow this link to buy tickets: register.enthuse.com/ps/event/

Helen Leale-Green

After Hours

Where to wind down in the Wells

TABLE TALK

Why The Little Brown Jug is still one of the best gastro pubs around

MOVING WITH THE TIMES

Taking the temperature of the property sector ahead of the Budget

FABULOUS FESTIVE FUN

Discover the must-do events for all the family this Christmas

SWEET CHARITY The famous celebrities supporting Folly Wildlife Rescue’s 2026 calendar

Good food, good ales and good times

From crackling log fires and comforting classics, to impressive specials and slick service, The Little Brown Jug shows exactly why this much-loved country pub continues to set the benchmark for glorious gastro dining says Eileen Leahy

When it comes to charming local gastro country pubs

The Little Brown Jug in Chiddingstone Causeway practically wrote the template.

For years it’s been a much-loved go-to for pints, hearty lunches and cosy dinners. The secret of its success? Quite simply it ticks all those quality hospitality boxes: a hugely welcoming atmosphere, fantastic food and great beers. It also offers the added bonus of being a great destination to drink or dine all year round.

During the winter you’ll find the popular pub’s open fires crackling away and its numerous nooks the ideal place to sit, sip and savour. While over the summer months the fancy external dining pods really come into their own – I have to admit that on a few occasions a lunch with friends has drifted into early evening sundowners, such is The Little Brown Jug’s charming appeal.

“As brilliant gastro country pubs go The Little Brown Jug is one of the best

It’s a place where we as a family have had numerous birthday celebrations, a quick drink and bite to eat after a long stomp around the surrounding countryside and somewhere to take the kids for a treat tea if they’d done well at school. Being practically empty nesters now it had been a while since we’d last been, so finding ourselves at a loose end one Saturday evening earlier this month we decided to pay it an overdue visit.

On dashing from our car into the main bar area it was great to see the counter cluttered with plenty of customers taking respite from the inclement weather outside. Smelling the aromatic smoke of the logs on the fire we instantly forgot about the driving wind and rain that we’d battled to get here.

We were greeted by a super friendly waiter Steven who looked after us

admirably all night – despite being run off his feet with a busy Saturday night crowd. He showed us to our table, located in one of the period pub’s intimate snugs, and handed us our menus. One of the things we love so much about coming here is that the pub - which has been owned by hospitality guru Brian Whiting of Whiting & Hammond Pubs for many years - knows exactly what its loyal customers want. There are no fickle revamps of the décor and although the team may host different themed events

Images by johnknightphotography.co.uk

such as the recent Oktoberfest, they know that what visitors want is delicious food that suits every palate and pocket.

One glance at the menu proves that point perfectly as it offers everything from classic moules mariniere and seasonal soup (tonight it’s roast carrot and swede) to burgers, bangers and mash, crayfish sandwiches and award-winning homemade ravioli. And a number of these classic gourmet pub dishes are available in smaller sizes for children too.

There’s a decent selection of cocktails you can chose for your aperitif including a very seasonal Whisky Mac ( a blend of

smoky Scotch whisky and a fiery kick of green ginger wine) and the wine list is extensive – something that will please any oenophile.

Yet despite the impressive choice, my husband goes for a pint of Larkins, which hails from nearby Edenbridge, while I opt for a glass of Spanish Rioja. To whet our appetite we order a bowl of chilli and garlic glossy green olives (£5.95) and start to peruse the menu.

There’s a special offer on for Steak & Wine for two, priced at a reasonable £59.95. You get two 9oz British sirloin steaks, sides and sauces and a bottle of house red or white. Being steak lovers we’re tempted but then we read it’s only available Monday to Thursday so it’s back to scanning the varied menu.

All the food is sourced locally where possible Steven tells us, using suppliers within the immediate area. Provenance, he adds is an important ingredient to this establishment’s ongoing success.

The restaurant, with its walls covered in vintage prints and shelves stacked with books and board games, is filling up nicely with guests ranging from couples like ourselves to families out for a celebratory dinner. The bar is getting busier too with groups of friends happily chatting away and adding to the overall convivial ambiance.

The BBQ pork shoulder has been slowly braised and tastes sweet and smoky. Each taco is accompanied with fresh guacamole, chilli, spring onion and lime

After much deliberation my husband and I are ready to order. It’s been a bit of a tussle between opting for traditional dishes such as the Butchers Old English Sausages which come served with creamed mash, buttered seasonal greens and rich, caramelised onion gravy (£15.95) and the pub’s award-winning Larkins beer battered fish and chips (£18.95) but we have vowed to be adventurous.

To start we order the baked Camembert (£11.95) to share. It is a triumph, oozing freely as we tap into it with shards of toasted ciabatta. It’s creamy and indulgent yet not too overpowering thanks to the hints of honey and rosemary spiked through it. And the seasonal spiced apple chutney that accompanies elevates it further. To be honest you could just eat

this one dish and be perfectly sated. But on we go to the second course. By now I am pleased to have ordered the daily special of pork tacos (£10.00) but when it arrives it’s actually a generous portion. The BBQ pork shoulder has been slowly braised and tastes sweet and smoky. Each taco is accompanied with a dollop of fresh guacamole and a sprinkling of chilli, spring onion and lime – plush a dash of Tabasco from me for a little extra heat. I have to say that it’s one of the best dishes I’ve enjoyed in a very long time. In fact I am still thinking about it… For his main course my husband goes for The Little Brown Jug’s classic homemade Gourmet Burger (£17.95). Using only the finest cuts of British chuck, rib and brisket steak it’s a superior take

on the humble hamburger and comes served with slices of gherkin, beef tomato in a seeded brioche bun with burger sauce, fries and homemade slaw. Just like everything we have savoured so far it’s totally delicious and gets another 10 out of 10.

By now I’m full to the brim but our brilliant waiter Steven convinces my brownie-loving husband to try the pub’s version of this classic American dessert (£8.95). Dropping a small teaspoon just by my side as he serves this sticky indulgent delight Steven knows I won’t be able to resist having a bite – and he’s right. Made with dark chocolate and served with chocolate sauce and vanilla ice cream you can see why the chefs have named it the Best Ever Chocolate Brownie. With food of this quality, fantastic service and such a warm welcome it’s little wonder that Brian and his team have stayed at the top of their gastro game for so long.

TO BOOK A TABLE VISIT: www.thelittlebrownjug.co.uk

“Dining with us is more than a meal, it’s a

sensory journey”

As businesses plan corporate Christmas gatherings and families and friends think about getting together for special festive feasts, we talk to the team at Essence at the Pantiles, Atul Kochhar’s celebrated pan-Indian restaurant, about the seasonal dishes that will bring some culinary magic to any celebration

Please tell us a little bit about your festive menu. What delights can discerning diners expect to enjoy?

This season, our festive menus are a celebration of India's rich culinary heritage with a joyful modern twist. Diners can expect indulgent dishes like Wagyu Beef Ke Seekh, fine spiced chargrilled minced wagyu beef, coated with onions and peppers, and Sikandari Raan, roasted lamb shank, lamb jus, garlic cumin potatoes and baby carrots, alongside seasonal specials of decadent Cornish Lobster Malabar Curry and Shahi Malai Kofta, artichoke and vegetable dumplings in our delicious Awadhi saffron sauce. We’re also introducing a Jalebi Crème Brulee, to bring a little Indian magic to traditional Christmas fare.

“That sense of richness and celebration is something we strive to recreate for our guests at this time of year

Can you reveal details of which dishes you think will be popular and why?

Our signature Kebab platter has always been a standout, marrying the comfort of British produce with the classic boldness of North Indian spices. Our showstopping biryanis and Laal Maas, chargrilled Angus fillet steak with gunpowder chips are also likely to be a hit, thanks to their smoky depth and festive presentation. Vegetarian diners will love our Subz Rattan, King Edward potatoes with black truffle, artichoke kofta and Awadhi sauce, hearty warmth without compromise. Pescatarians are in for a real treat with our Seafood Kara Kuzhambu. Pan-seared king prawns, sea bass, green mussels in an aromatic coconut sauce, with ginger and curry leaves, a glorious celebration of the sea.

Do you have a personal seasonal food memory that influences the way you cook at this time of year?

Growing up, winter meant the aroma of slow-cooked dals and spiced sweets

wafting through the house. Gajar Halwa, made with freshly grated carrots and simmered milk, still inspires  creations for our regional supper clubs, combining authenticity with modern interpretation. Mid-August evokes memories of historic expeditions, prompting the appearance of venison, pheasant and partridge on many a menu. That sense of richness and celebration is something I strive to recreate for our guests at this time of year.

Provenance is very important to you – can you tell us about any local producers you are working with?

Provenance is at the heart of our kitchen. We source our lamb from Kentish farms, our dairy from Sussex, and our seasonal vegetables from local growers as

much as possible. In India there is not an abundance of certain fruits and vegetables all year round, therefore we change our menus with the seasons as if we were in India. Right now root vegetables like cauliflower, radish, beetroot, courgette and sweet potato feature heavily. Our spices are ethically sourced from Indian cooperatives, ensuring authenticity and sustainability in every dish.

Images by
Key & Quill

Will you be hosting corporate events and what will be on the menu?

Yes, we’re hosting corporate events throughout the festive season. Our menus range from elegant canapé selections, think Mini Samosas, Gilafi Lamb Seekh Kebabs, Hariyalli Chicken and Chaat Cones, to full sit-down feasts with party menus and curated wine pairings. We also offer bespoke vegetarian, pescatarian and vegan menus to suit all preferences. Our first floor mezzanine is the perfect space for private parties, but we also offer full venue hire should companies or charities wish to take over our whole restaurant.

What seasonal entertainment can we expect at Essence?

We will be bringing festive cheer with live music performances on our mezzanine, and a Bollywood-themed New Year’s Eve. We love to share our culture and traditions, creating a warm and immersive experience for all.

And finally, what makes dining at your restaurant, especially over Christmas, such a special experience?

Dining with us over Christmas is more than a meal, it’s a sensory journey. From the flicker of diyas to the scent of cinnamon and clove, every detail is designed to evoke joy and connection. Whether you're celebrating with family, friends, or colleagues, we promise a festive experience that’s vibrant, heartfelt, and unforgettable.

To book your table at Essence at the Pantiles visit: www.essencerestaurants.co.uk

There is a place like home...

At La Spiga, we take pride in crafting fresh, in-house pasta and pizzas using only the finest, freshest ingredients. Our recipes are rooted in Italian tradition, ensuring that each dish captures the true essence of Italy. From our hand-made pasta to our perfectly baked pizzas, every item on our menu is prepared with love and care, just as we would for our own family.

www.laspigarestaurant.com

Festive cheers

From English fizz to velvety fortified wines, our drinks editor James Viner has something to suit every palate. Read on to discover his specially curated list of ten exquisite bottles to elevate every festive toast...

If ever there were an excuse to open something special, it’s at Christmas. After a busy autumn of press tastings, I’ve chosen ten standout bottles for gifting, parties, elegant entertaining and celebrating the year’s highlights this upcoming festive season.

Expect brilliant English sparkling wine, classic Champagne, and indulgent sweet and fortified wines – all well-suited to the Christmas table or a year-end toast. All bottles are 75 cl unless otherwise noted. Cheers!

Sparkling Wines

1. Specially Selected Méthode Cap Classique Brut NV South Africa (12%) –Aldi, £9.99

After a top-notch sparkler under £10? Aldi’s South African ‘Méthode Cap Classique’ (traditional, bottle-fermented) earns my vote for the best bargain.

2. 2021 The Society's Exhibition Cava Gran Reserva Spain (12%) – The Wine Society, £12.50

Celebrate with this complex, walletfriendly, crowd-pleasing traditionalmethod Cava from Bodegas Sumarroca, offering biscuity depth, citrus zest, and green-apple freshness. Perfect with tapas.

3. Domaine des Hauts Perrays Crémant de Loire Brut Rosé NV France (12.5%) –Lea & Sandeman, £15.95

A refined, just-stained-pink boutique Crémant de Loire blending Cabernet Franc, Chenin Blanc, and Grolleau for crisp red-fruit tones with hints of melon and apple. Hello shellfish and smoked salmon canapés.

4. 2020 M&S Rockferne English Sparkling Brut W. Sussex (12%) –Marks & Spencer, £28

Crafted by Nick Lane for West Sussex’s Roebuck Estates, this stylish, Chardonnayand Pinot-led fizz is creamy, complex, and vibrant, with a fine mousse. It lingers endearingly, too. Eggs Benedict, oysters, sashimi or fish and chips, anyone?

5. Ayala Brut Majeur Champagne NV France (12.5%) – Waitrose, £38 (on offer at £28, 3.12.25-1.1.26)

From a revitalised Bollinger-owned house, this sophisticated, seamless multicru Champagne blends 55% Chardonnay,

“30% Pinot Noir, and 15% Pinot Meunier. A delectable apéritif – and that December/ New Year’s £10 discount is magnifique! Bonjour omelettes, oysters, white fish, shellfish and poultry. Aged for 36 months on lees. Classy stuff.

Sweet & Fortified Wines

6. Tesco Finest Fino Sherry NV Spain (15%) – Tesco, £7.50, 37.5 cl

I’ve chosen ten standout bottles for gifting, parties, elegant entertaining and celebrating the year’s highlights this festive season” 1 2 3 4 5 6 7 8 9 10

Don’t overlook bone-dry, food-friendly, umami-rich (essentially non-fruity) Fino sherry. This piquant González Byass bottling bursts with yeasty Marmite, sourdough, apple skin, hay, and almonds. Serve chilled with jamón ibérico, Manchego, mince pies, smoked salmon, sushi, and tapas.

7. Morrisons The Best 10-Year-Old Aged Tawny Port NV Portugal (20%) –Morrisons, £14 offer (down from £15.50, until 1.1.26)

From Symington Family Estates, this terrific barrel-aged tawny port delivers roasted nuts, macerated dried fruit, butterscotch, and toffee. It will keep well for weeks (in the cool) once opened. Enjoy slightly chilled with mince pies, Cheddar, Stilton, Comté, crème brûlée, or Christmas cake.

8. 2022 Errázuriz Late Harvest Sauvignon Blanc Chile (13%) – Vinvm, Noble Green Wines, Drinks Direct, £9.45-£10.49, 37.5 cl

Lip-smacking, cool-climate Chilean dessert wine, brimming with seductive apricot, honey, papaya and glittering acidity. Heavenly with blue cheese or panna cotta.

9. Zuccardi Malamado Fortified Malbec NV Argentina (18%) – Simply Wines Direct, Hic, N.D. John, Momentum Wines, Vinvm, £16.99-£20.00  Malbec and port lovers will adore this fascinating, sweet, silky, lightly fortified, oak-aged Argentinian gem. Think figs, ripe plums, raisins, spice, toasted almonds, and quince. One for blue cheese, chocolate desserts, and pâtés.

10. Bodegas Hidalgo-La Gitana 'Triana' Pedro Ximénez NV Sherry Spain (15%) –Majestic, £17.50 (mix 6)

Nab this viscous, unctuous, raisined, mahogany-black, sweet sherry made from thin-skinned Pedro Ximénez grapes. It’s a luscious bullseye of black treacle, coffee, dates, liquorice, molasses, prunes, raisins, spice and toffee. Drizzle over chocolate/vanilla ice cream, or serve chilled with Christmas pudding or pecan pie. Once opened and stoppered, it keeps beautifully for months in a cool, dark place. ¡Salud!

Follow James on Instagram @QuixoticWines

Gifts with great taste

Jo Ginn of Wine Garden of England suggests some great corporate and personal gifting ideas from the collective’s vineyards for the oenophile in your life...

The vines are settling in for a season of dormancy, as their leaves turn a rich golden and the vineyards quieten down.  You can still visit many of them, and there is nothing better than a walk through the rows bathed in early winter sunlight, followed by a glass of fizz in the cosy cellar door.

Many of us are finalising our corporate gifting at this time of year.  If you want to keep it local, you could look at what the Kent vineyards are offering.  They are all set up to fulfil bespoke orders.  What better way to show your pride in Kent than to send the best of our award winning wines?

“Many of us are finalising our gifting at this time of year. If you want to keep it local, you could look at what the Kent vineyards are offering

Chapel Down have an extensive selection of boxed wines, they’ve been doing this for a while!  You can open an account with them, which makes it easy to call on them whenever you need something special to be sent out.  Check out their personalised bottles, too. chapeldown.com

Domaine Evremond recently released the first English sparkling wine made by the Taittinger family.  Now you can send it in a gift box with a bespoke message. domaineevremond.com

Biddenden Vineyard is the oldest vineyard in Kent, still run by two generations of the Barnes family.  Their values have always been firmly rooted

in honest local produce, and Christmas hampers are a celebration of this.  Get in touch to see what they can do for you. biddendenvineyards.com

Gusbourne have crafted an amazing gift selection based around their bestselling sparkling and still wines.  They are well set up to look after you as a regular corporate customer, making your life easy from now on!

gusbourne.com

Squerryes makes only the finest sparkling wines, and their gifts don’t disappoint either.  How about a bottle and an engraved stopper?  The wine may be consumed straightaway, but the stopper can be used forever. squerryes.co.uk

Simpsons also offer some lovely accessories along with their wine gifts.  Their ice bucket is a real showstopper. simpsonswine.com

Balfour is becoming well-known as a must-visit destination in Kent.  Along with many wine gifts, they also offer a gift membership of their wine club, which means the lucky recipient is sent cases of wine throughout the year. balfourwinery.com

Westwell can offer an immersion into their world, with a gift of wine, tour voucher and merch.  Something like this can be enjoyed by the recipient for months, at their leisure. westwellwines.com

Yotes Court offers a lovely range of gifts from their collection of wines, all inspired by the horseracing world, where the owner comes from.  This could be the perfect choice for the guests you took to Ascot!

yotescourt.co.uk

Good luck with your preparations for the Christmas craziness.  I do hope you will get a chance to raise a glass to your Kent vineyards!

winegardenofengland.co.uk

Seasonal artistic endeavours

As the Royal Tunbridge Wells Art Society prepares for its Winter Exhibition, visitors can expect a vibrant mix of seasonal scenes, bold abstracts, and striking ceramics, all created by local artists and supporting the children’s charity Demelza...

As the nights draw in and the shades of autumn change to those of winter, members of the Royal Tunbridge Wells Art Society (RTWAS) have been busy creating work for their Winter Exhibition.

Paintings will not only depict wintery scenes, as in Ian Kesterton’s ‘Pantiles Trees’, but also bursts of colour to create energy and warmth as shown in Mary Bradley’s ‘Swirling Rhododendrons’ and Suzy Phillips’s ‘New York Skyline’. Terry Gibbs illustrates a painterly approach in her still life acrylics ‘Glass Bottle and Lemon’ while Jeanette Towey uses coloured pencils in her humorous piece ‘Supercilious Cow.’ Taking a different approach will be the abstracts in oils and acrylics of Gaynor Pattle, Jane Gray, and Liz Berry, as well as organic Ceramics from Hella Keevil.

The artists’ work will not only depict wintery scenes but also bursts of colour to create energy and warmth

This exhibition will showcase the range of styles and techniques members practice in the various workshops the society offers: Acrylic Adventures, Expression in Oils, Studies in Watercolour as well as Life and Portrait Drawing.

The Art Society will be donating 10% of commission taken on sales to Demelza, a very worthy cause which gives care and support to seriously ill children in Kent and South East London.

So if you find yourself at a loose end why not come out for a lovely wintery stroll on The Pantiles Georgian walkway and immerse yourself in the creativity of the RTWAS Art Show?

The exhibition opens on Friday 5th December and runs through to Sunday 14th December from 10am to 4pm daily, at the RTWAS base Sussex House, the Lower Pantiles, Tunbridge Wells, TN2 5TE. www.rtwas.org

TRINITY

Meet the performers who’ll be bringing seasonal cheer this year

Trinity Theatre is bringing a heartwarming holiday treat for all ages over the Christmas period courtesy of its production of Nativity! The Musical. Read on to discover more about who’s in the cast, how rehearsals are going and why this festive show will be a truly magical one...

Trinity Theatre is decking the halls this December with Nativity! The Musical featuring a dazzling local cast and creative team, toe-tapping tunes, and enough Christmas spirit to light up the whole of Tunbridge Wells.

Based on the hit 2009 film starring Martin Freeman and adapted by its creator, Debbie Isitt, Nativity! The musical tells the hilarious and heartwarming story of Mr Maddens, his overly enthusiastic classroom assistant Mr Poppy, and a class of underdog pupils trying to stage the best nativity play ever. Get ready for laughter, music, mayhem and all the Christmas sparkle you can handle, with original songs including Sparkle and Shine, Nazareth, and One Night, One Moment.

“I knew this would be a fantastic cast, we have so many performers who are incredibly gifted local actors. It’s going to be a wonderful show

Rehearsals are in full swing, and Trinity Theatre’s Creative Director and Director of the production, Jason Lower, couldn’t be more excited to introduce the talented cast bringing Nativity! The Musical to life “I’ve directed many shows at Trinity over the years with Trinity Youth Theatre, so I know just how much young talent we have here in Tunbridge Wells. I knew this would be a fantastic cast, but I’m also thrilled to introduce our adult performers who are incredibly gifted local actors. It’s going to be a wonderful show.”

HOW TO BOOK TICKETS:

Nativity! The MusicalFri 12 – Sat 27 December 2025

Trinity Theatre, Church Road, Tunbridge Wells, Kent TN1 1JP

Website: https://www.trinitytheatre.net

Box Office: 01892 678678

Facebook: @trinitytheatre

Twitter: @trinitytheatre

Instagram: @trinitytheatretw

MEET THE CAST

The Stars Bringing the Sparkle

Gareth Allen is Mr Poppy

Tunbridge Wells’ own bundle of festive energy, Gareth brings the lovable chaos of Mr Poppy to life! A familiar face on the local stage (Oast Theatre and TWODS), Gareth is joined by his two children on stage making this a true family affair. “The best part of Nativity! The Musical is performing with my kids for the first time,” says Gareth. Favourite part of Christmas? “Leftovers on Boxing Day while watching Elf.”

Cheryl-Ann Storer is Jennifer

A seasoned performer with credits including Legally Blonde (Paulette), Oliver! (Nancy), and Annie Get Your Gun (Annie Oakley), Cheryl-Ann brings warmth and wit to Jennifer. A graduate of The Royal Central School of Speech & Drama, she’s graced many local stages. “My Christmas essentials? The F trilogy: Festive Food, Family, and Friends!”

Phil Burns is Gordon Shakespeare

Usually found directing Trinity Youth Theatre’s Summer Shows, Phil is swapping his director’s chair for the spotlight this Christmas. From dashing princes to tap-dancing crocodiles, Phil’s done it all! Now he’s ready to steal the show as the pompous rival teacher, Gordon Shakespeare. Phil’s favourite festive joke is: “How much did Father Christmas pay for his sleigh? Nothing… it was on the house!”

Rebecca Clow is Mrs Bevan

Many moons ago Rebecca attended drama school and, on occasion, still does some professional work - the latest being in Eastenders. She is also heavily involved with the local Tunbridge Wells theatre scene including TWODs and TTC. “My theatre work ranges from West End, seasonal rep, a bit of telly to being part of a comedy double act ‘Binkie & Maud’ at the Edinburgh Fringe,” she says.

“I wanted to be in Nativity because I love the film and wanted to be involved in what I think is a most unique experience. At times I don't know who's having more fun - the kids or us adults!”

And what’s her favourite seasonal Christmas joke? What do you call a snowman with a Sixpack? An abdominal snowman!

Produced by Trinity Theatre in association with Trinity Youth Theatre, this glittering production celebrates local talent, community creativity, and festive fun.

Directed by Jason Lower with choreography by Emily McAllister-Brown, musical direction by Stephen Hyde, lighting design by James Dean, sound design by James Jenkins, and production design by Rachel Rose, it’s a truly Tunbridge Wells-made spectacular.

As a registered charity, Trinity Theatre invests every penny of ticket sales back into its education and outreach programmes, helping young people across Tunbridge Wells to grow in confidence, creativity, and community.

Nativity! The Musical runs from Friday December 12 to Saturday December 27.

Festive Dining at Thackeray's

As the nights draw in we look ahead with eager anticipation to cosy nights of long indulgent feasts and catching up with friends, family and work colleagues during theFestive season. With a variety of menus to suit all types of gatherings it's difficult not to be excited !

Our three unique private dining rooms are available to book for lunch or dinner from 8 to 18 guests and with no room hire fees.

Our Festive function menu will be available from 19th November to 19th December

Available Lunch or Dinner

5 Courses £48 per person

Our Festive Lunch menu will be available from 3rd December to 20th December

Available Wednesday to Saturday

2 Courses £28.00 3 Courses £32.00

What a cooling rental market means for Tunbridge Wells property investors

The Tunbridge Wells rental market has slowed, with more empty properties, price reductions, and cautious tenants. Find out what our industry expert Becky Moran of TN Lettings and TN Sales has to say about what’s driving the change – and how you can still profit...

If you’ve been trying to rent out a property in Tunbridge Wells recently, you’ve probably noticed things have gone quiet. Properties that used to let within days are now sitting empty, and more landlords are beginning to feel the pressure. The slowdown isn’t just affecting sales: the rental market has clearly taken a hit too.

So, what’s behind the slowdown? Well there’s a few key things that seem to be combing at once and they include the following:

Budget and policy uncertainty

When the government hints at tax changes or tweaks to housing policy, the market tends to pause. Many buy-to-let investors are waiting to see how things play out before making their next move.

Rising mortgage costs

Those renewing buy-to-let mortgages are being hit with higher interest rates. That makes it harder to keep profits stable, especially when rents aren’t rising at the same pace.

Tenants under pressure

Everyday living costs have gone up. Tenants are being careful with budgets, which has slowed down decision-making and reduced competition for properties.

More rental stock

Some landlords who couldn’t sell have gone back to letting. It’s good news for tenants, but it’s made the market more crowded.

Put all that together and you’ve got a local rental market that’s much less frantic than it was a year ago.

How Landlords Can Steady the Ship

There’s no magic fix, but a few sensible steps can make a real difference:

• Re-evaluate pricing – Check what similar homes are actually letting for, not just what they’re listed at.

• Focus on presentation – A clean, bright, well-presented property always stands out in a slower market.

• Consider flexibility – Offering a slightly shorter tenancy or allowing pets can bring in a wider pool of tenants.

• Stay visible – Make sure your listing is reaching the right people. A local agent

Markets move in cycles. Once confidence

steadies and interest rates ease,

activity will pick up again “

who knows Tunbridge Wells can make that happen.

The landlords who adapt quickest are usually the ones who keep income steady when conditions tighten.

The Outlook for Buy-to-Let Investors

For property investors, a quieter market isn’t necessarily bad news. If you’re thinking long term, this could actually be a good time to buy. Prices tend to soften when confidence dips, and that can create

value opportunities that won’t last forever. The key is to stay level-headed. Tunbridge Wells remains one of Kent’s most desirable towns, and demand will return. The fundamentals, i.e. schools, transport, and quality of life, haven’t changed. What we’re seeing now is a temporary correction as both landlords and tenants adjust to higher costs and new financial realities.

A Market Taking a Breather

After years of steady growth, the rental market in Tunbridge Wells is simply taking a pause. Landlords may have to work a bit harder to keep voids down, and tenants will have a bit more room to negotiate. But that balance is no bad thing in the long run.

Markets move in cycles. Once confidence steadies and interest rates ease, activity will pick up again. For now, patience and flexibility are what will keep landlords and property investors on solid ground.

tnsalesandlettings.co.uk

Property hits pause as budget tension builds

Deborah Richards of Maddisons Residential reveals why the property market is holding its breath and speculating on what seismic changes could be on the horizon ahead of the Chancellor’s Autumn Budget...

The property market feels a bit like Ground Hog Day, as here we are again, waiting with bated breath to hear what Rachel Reeves will announce in the forthcoming autumn Budget.

Speculation is rife, with rumours that the government will reshape how homeowners and investors are taxed, and as a result, market momentum appears to be slowing. Recent data shows the number of new listings falling and many buyers holding off making any decisions until there is policy clarity.

KEY PROPOSED CHANGES

So, what are the main measures under discussion?

• A proposed overhaul of the stamp duty regime, to include a possible replacement with a new “property transaction tax” for homes sold above circa £500,000, shifting some tax burden from the buyer to the seller. This would basically see Capital Gains Tax being payable on what has historically always been a tax free asset.

• Reform of council tax and local property levies, with suggestions that outdated council tax bandings will be replaced with annual owner-based charges, often known as a “wealth tax” in other countries.

LIKELY MARKET IMPACTS

These rumours are resulting in caution and hesitancy, especially at the higher value points. Many buyers and sellers appear to be adopting a ‘wait-and-see’ stance, and the major portals such as Rightmove and On The Market have reported a reduction in the number of new listings coming to the market. Regions with higher-value properties may see more pronounced effects, and while more modest value markets may be less affected, the knock-on effect of reduced mobility is real.

There could be more longer-term serious consequences for the housing market. If fewer homeowners are willing to sell, supply will naturally constrict, and competition and prices will be driven up. This imbalance between supply and demand doesn’t just impact affordability,

it could risk stagnating the market.

This is an important issue for the Government to balance, as the property market generates enormous returns for the Treasury. Home movers spend money on conveyancers, surveyors, estate agency fees, mortgage applications, removals, and home improvements, plus there is the revenue is generated by housebuilders and developers. This all creates valuable income, and hence why in the pandemic, the Government reduced Stamp Duty Land Tax to stimulate the market and boost the economy.

In the south east, where we have higher than average property prices, the proposals feel unbelievably unfair. Many families have already paid substantial stamp duty to access and climb the property ladder, and often have significant mortgages with payments that have more than doubled as rates have increased. The cost of living is high and families are already being squeezed on their finances.

The impact of such taxation changes will undoubtedly be substantial, with the

core values of property ownership shifting. The saying “An Englishman’s home is his castle” may no longer hold true, and the country will need time to adjust to the new landscape. Indeed recent research by Boon Brokers found that 97% of UK homeowners feel that applying Capital Gains Tax to primary homes would not be a fair way to balance public spending. In short, the Autumn Budget stands to be a pivotal event for the UK property market. While the government aims to raise revenue and reshape housingtaxation regimes, the unintended consequence could be a prolonged pause in market activity, reduced investment supply and a potential squeeze for aspiring homeowners and renters alike, all resulting in a contraction in the economy. Be careful Mrs Reeves!

www.maddisonsresidential.co.uk

Are you ready for the new Renters Rights Act?

Alexia Hollands of Lettology says the new Renters’ Rights Bill will affect every landlord in England. And with heavy fines for non-compliance, you can’t afford to make a mistake.

Rachael Hale met up with her to discover more...

The Renters Rights Bill, now known as the Renters Rights Act, is going to cause major changes. What are the key points landlords need to be aware of?

It’s one of the biggest reforms the lettings sector has seen in years.

Section 21 ‘no-fault’ evictions are being abolished, notice periods are changing, and rent increases will now have to be handled through a formal process using official documentation. Tenants will also be able to challenge rent increases through an independent tribunal. On top of that, there will be tighter requirements around property condition, deposit registration and issues like damp, mould and pet ownership. The emphasis is on creating fairer, safer homes for tenants, but it also means landlords must be meticulous about compliance. A small oversight could lead to a large fine, so it’s crucial to be proactive.

That’s a lot of change for landlords to navigate. How are you helping them prepare?

I’ve introduced a new Landlord Audit Service, a one-off compliance review of a landlord’s key documentation, including tenancy agreements, deposit registrations, and maintenance records. It’s designed to highlight any gaps before they become costly issues and give landlords peace of mind that everything is up to date and compliant. As Lettology is Propertymark-registered, my team and I receive continuous professional training and have access to expert helplines offering immediate advice on complex or emerging legislation. It means the very latest expertise backs every recommendation we share and gives our clients confidence that their properties and paperwork are being managed with complete accuracy and care.

When does this new legislation become effective?

The Renters’ Rights Act received its Royal Assent on October 27 2025, and will come into force throughout 2026. So now is the ideal time to assess all your tenancy agreements and procedures and plan for the changes being implemented over the next 12 months.

Now is the ideal time to assess all your tenancy agreements and procedures and plan for the changes being implemented over the next 12 months “

Has the new legislation changed the way you work?

It’s reinforced what I’ve always believed, that communication, organisation and attention to detail are everything. I’m continuously learning to ensure my landlords are aware of what’s coming and what it means for them on an individual basis.

Over the past year, there have also been changes going on behind the scenes at Lettology. What’s been happening?

I’m thrilled to say that I’m now managing the biggest portfolio Lettology has ever

had, and to ensure that I continue to give all my landlords the best possible service, I have 3 members in my team, assisting me daily. My fully supportive services ensure landlords can receive an income while getting on with their own lives, and having additional staff helps me deliver the excellent level of service needed to offer peace of mind.

You’re also actively involved in the local community. Tell us about that…

As well as sponsoring this month’s ‘Ready Steady Cook for Nourish’ event, I’m really proud to be sponsoring the February 2026 slot in the Folly Wildlife Rescue’s new calendar. Tunbridge Wells has such a strong local network, and I think it’s important that small businesses play their part. My children love the wildlife centre, so it’s fantastic to be able to give something back to them.

If you’re a landlord unsure how the Renters Rights Bill might affect you, or you’d like a professional compliance review, contact Alexia to arrange a Landlord Audit. It’s a simple, proactive way to protect your investment and stay ahead of changing regulations.

GET IN TOUCH:

Website: www.lettology.co.uk

Plan before you plant...

So you want to transform your garden for 2026? Here’s a design brief to help get you started provided courtesy of horticultural expert Tim Sykes of Gardenproud

Creating the perfect outdoor space can be very rewarding. Not only will it add significant appeal to the overall presentation of your house, but it will extend the enjoyment of your home for many years to come. Whether you choose to tackle the transformation yourself, or hire a garden designer, some useful time spent now collecting your thoughts will help deliver a better solution. So here are some key questions any designer like me might ask you…

1. What’s your vision for the garden?

• What type of atmosphere do you want your garden to have?

• Is it an entertaining space, a place to grow your own fruit and vegetables, a wildlife haven, a family place of fun and relaxation, or a design statement that wouldn’t look out of place at Chelsea?

• What inspires you about gardens (either those you’ve seen or visited), general styles, fashion, moods, holidays and places you’ve travelled?

2. What sort of site do you have?

• What’s the size of your garden?

• And the orientation of your garden? What is the lie of your land? Is it north or south, in sun or shade? What’s the type of soil? Is it flat or sloped? And lastly is it sheltered or windy?

• What existing features do you want to retain? What elements do you want to remove? What aspects do you want to transform?

3. How do you plan to use your garden?

• Who will use the space: adults, children, pets, friends and family?

• What are its main activities: gardening, sports and games, dining out, sunbathing, swimming, growing vegetables or cut flowers?

• How often will you use the garden and at what times of the day?

4. How important is the look to you?

• What colours, textures or materials do you love or dislike?

• Do you prefer a more structured garden, or a naturalistic one?

• What focal points or views do you want to retain or create?

5. What are your main practical considerations?

• What’s the level of maintenance you are prepared to accept?

• Budget range – this is always a difficult one to discuss – but it’s best to be realistic with both yourself and honest with a designer. As a rule of thumb, small town gardens typically cost between £30–55K; medium-sized gardens cost between £65–100K, with large gardens costing from £85K upwards.

• Budgets for very focused areas of gardens can start from £15K

• Always be prepared to accept that musthave features such as outdoor kitchens, garden sculptures, greenhouses, swimming pools and plunge pools, garden studios and potting sheds will invariably be considered as extras

• Sustainability preferences: e.g. rainwater harvesting and use, native

plants, recycling of existing surfaces, pollinator-friendly plants, composting systems, access for wild animals

• Drainage issues, access challenges

• Be aware of other factors that may impact your project such as a house refurbishment or extension

If you are interested in giving your garden a makeover then make some time to jot down your wish list as this will help deliver a better solution

6. Your preferred timeline

• Start date and completion date

• Phasing if you decide to do things in stages

OK, so armed with the brief you hopefully have a much clearer impression of how you want to proceed, and most importantly you have an indication of your preferences and expectations that any garden designer can respond to. I hope this has been helpful and if you do decide to go ahead and create the garden of your dreams then this will definitely act as a useful guide. If you’d like to discuss things further don’t hesitate to get in touch…

A year of wild hope

Folly Wildlife Rescue in Tunbridge Wells has just launched its ‘A Year At Folly’ 2026 calendar with all proceeds going directly to the animal loving charity. If you’re passionate about animalsand celebrated artistic stars -then read on to how you can be a part of this...

Folly Wildlife Rescue has unveiled its brand-new 2026 Calendar which features real animal patients from 2025. With photography by a local photographer, Chapter Thirty Six, the images and narrative help bring to life the dedication and expertise of Folly staff and volunteers in working to protect rescued wildlife from Kent and East Sussex.

The patients include local species such as a fawn, hedgehog, badger, kestrel, dormouse, stoat and many more. Each month also includes wildlife facts and there is a helpful FAQ’s covering the most common questions asked by the public.

“This calendar is more than just a collection of beautiful images, ” says Liz Chandler, Folly Wildlife’s General Manager. “Every page tells a story about resilience and hope.”

ABOUT WILD FOLLY

FOLLY WILDLIFE RESCUE cares for injured, orphaned and distressed wildlife including hedgehogs and fawns to birds of prey. The charity, which has been hugely supported by a number of celebrities, provides specialist hospital treatment, rehabilitation and release back to the wild whenever possible.

Based near Tunbridge Wells, the charity supports the public with wildlife advice, runs a dedicated rescue response team and relies entirely on donations, fundraising and community support to keep its vital work going all year round.

“This calendar is more than just a collection of beautiful images, every page tells a story about resilience and hope

She continues: “By purchasing a copy, supporters are making a real difference by helping us to continue to provide specialist care and veterinary treatment for injured, orphaned and distressed animals in 2026.”

All four of the charity’s patrons - Johnny Depp, Sandra Beck, Jilly Goolden and Dave Davies - have supported the campaign by signing calendars that will be auctioned throughout the month of November.

Printed with eco-friendly inks, the calendar reflects the charity’s commitment to minimising environmental impact.

The 2026 Wildlife Calendar is available now, priced at £10 through the charity’s website and at selected local independent retailers.

A spokesperson for the Wildlife Rescue charity told Tunbridge Wells Business Magazine: “Thanks to twelve generous local businesses who have sponsored a month each, 100% of proceeds will go to support the work Folly do. Supporters are encouraged to purchase early, as limited copies are available.”

FOR MORE INFORMATION VISIT: www.fwrt.org.uk

Folly Wildlife Rescue supporter Johnny Depp with the charity's 2026 calendar. Pictured below is Sandra Beck, widow of legendary guitarist Jeff Beck who was also a patron

Seoul searching

Angela Ward and her daughter Elsa returned to South Korea for the second time earlier this year after first visiting in 2023. From discovering five-storey beauty stores and charming hanok villages, to rifling through the racks in KPop music stores and indulging in late-night riverside ramen, read on to discover why the capital city Seoul in particular holds such fascination and fun for both of them...

In late August, my daughter, Elsa, and I embarked on our second trip to South Korea – land of kimchi, fried chicken and KPop Demon Hunters! We first visited Seoul in 2023 to celebrate Elsa’s 18th birthday and that was meant to be a trip of a lifetime. But, roll on two years, it turned out that my daughter still wants to go on holiday with me and continues to love KPop and all things Korean – her favourite band is Itzy.

During our first trip, we stayed in the tourist hot spot of Myeongdong with its famous shopping street and night market but, this time, I wanted somewhere less obvious and opted for Insadong. Known as a centre for arts and crafts, this ‘dong’ features galleries and shops selling art and crafts, alongside traditional tea houses.

“Arguably, the most iconic sight in Seoul is the Namsan Seoul Tower.

One afternoon, we headed to the top of the Namsan Mountain, where we saw Seoul spread out beneath us and the Han River winding through it

While our first trip to Seoul seemed to be largely spent in KPop music shops, this trip saw us spend a good amount of time in Olive Young stores - think Boots on steroids! My daughter told me the brand’s largest store had opened in January in trendy Seongsu-dong – where pop-up fashion stores in repurposed warehouses sit next to bakeries where people queue to buy salt bread. The flagship Olive Young was five storeys of make-up mayhem! Seongsu-dong is only a short walk away from the headquarters of SM Entertainment, one of the big Korean music companies and, having visited the headquarters of JYP, Itzy’s, management company previously, a visit was firmly on Elsa’s ‘to do’ list.

Afterwards, we sat in Seoul Forest with lavender lattes, listening to cicadas and watching elderly residents walk between the trees. While Seoul is a busy city, there is a level of quietness. Seoul Metro is a

fantastic way of getting around, with each imminent train heralded by a familiar fanfare. But, even during rush hour, it’s never noisy, with travellers expected to speak in hushed tones.

Seoul also feels incredibly safe – albeit a mere 35 miles from North Korea. We often saw Koreans leave their laptops and bags unattended in coffee shops, confident they would still be there on their return.

Scattered across this ultra-modern city are plenty of green open spaces – like Seoul Forest - and glimpses of old Korea.

We spent a peaceful couple of hours at Jongmyo, a royal ancestral shrine dating back to 1394. But, don’t be tempted to walk on the raised paths as, according to a sign, these are ‘for the spirits’.

There are also a number of hanok villages, boasting traditional houses with their curved roofs. Our hotel was close to Ikseon-dong Hanok Village, with coffee bars, shops renting out hanbok (traditional Korean clothing) and photo booths. These kiosks, on most street corners, are packed with dressing up kit, and you can also have you photo taken with your favourite cartoon character or, in the case of my daughter, with the five members of Itzy.

A second trip to Seoul gave us the opportunity to visit the iconic Starfield Library, located in Coex Starfield Mall. This is a free public library with spectacular

Elsa and Angela

13-metre-high bookshelves. Just outside the Coex is a statue dedicated to Gangnam Style - alongside a video screen, playing the tune on a loop.

Arguably, the most iconic sight in Seoul is the Namsan Seoul Tower. One afternoon, we hopped on a local bus to the top of the Namsan Mountain, where we saw Seoul spread out beneath us and the Han River winding through it. Even the Lotte World Tower – the world’s sixth tallest building – looked tiny.

We sat in Seoul Forest with lavender lattes, listening to cicadas and watching elderly residents walk between the trees. While Seoul is a busy city, there is a level of quietness

The Han River is central to life in Seoul and it really comes alive at night. One day, we headed out after dark and, at the water’s edge, we came across hundreds of people watching the world go by, alongside stalls hiring out picnic blankets and lamps, and automatic ramen machines.

Korean music and skincare aside, we were most definitely in Seoul for the food. This time around, Elsa discovered a chain called Labab, which serves home-cooked favourites such as gimbap, jjigae and, of course, tteokbokki, the original ‘Seoul food’ of rice cakes in a spicy tomato sauce. We also returned a couple of times to a fried chicken shop near our hotel, where we’d buy a takeaway box of spicy pieces of meat, dripping in red sauce, while Korean men shared beer and watched baseball on the television. We will be back.

PLACE - TUNBRIDGE WELLS

My Tunbridge Wells, Your Tunbridge Wells

Clare Lush-Mansell from My Tunbridge Wells is your expert guide to all the fantastic events happening from now until mid-November in and around Tunbridge Wells...

Joy to the Wells: Christmas Kick-Off

15 November

Celebrate the start of the festive season with a full day of fun in Tunbridge Wells town centre. Expect market stalls, live music, a Singalong Santa Parade and a fireworks finale over Camden Road – the perfect way to kick off Christmas in style. Visit joytothewells.co.uk for all of the info!

Window Wonderland Trail

Royal Victoria Place (15 November–16 December)

Admire beautifully decorated shop windows on RVP’s Window Wonderland Trail and vote for your favourite. Don’t miss the official Christmas lights switch-on on 15 November, complete with festive performances and giveaways.

Rudolph’s Runner

16 November - 24 December

Hop aboard Tunbridge Wells’ brand-new festive land train for a magical 40-minute adventure to help Rudolph find his missing reindeer friends. here are four different stations to hop on and off: The Lower Pantiles, The High Street, Calverley Precinct and Calverley Grounds.

Tunbridge Wells Squash Club Tournaments

23–30 November

Catch top talent in action at Tunbridge Wells Squash Club. The Bronze Open (23 Nov) showcases rising junior players, while the Tunbridge Wells Open (26–30 Nov) welcomes world-ranked pros, plus a graded tournament for locals. Free entry for spectators and the bar’s open throughout. www.twsrc.mycourts.co.uk

Chiddingstone Castle Christmas Artisan Fair

29 November

Step inside one of Kent’s most magical festive fairs with over 60 artisan stalls filled with gifts, decorations and gourmet treats. A perfect country day out to start your Christmas shopping. www.chiddingstonecastle.org.uk

The Last N.O.E.L

6–23 December, Penshurst Place

A mischievous mini panto set in the Baron’s Hall where the Naughty Old Elves Limited try to sabotage Christmas! Includes a visit from Father Christmas and chocolate treat for every child. www.penshurstplace.com

Nativity! The Musical

12–27 December, Trinity Theatre

Get ready to Sparkle and Shine! Trinity Theatre’s Christmas spectacular brings the beloved festive film to life with a heartwarming story, toe-tapping tunes and laugh-out-loud moments for all ages. Featuring a talented local cast, live band and show-stopping numbers like One Night, One Moment and Nazareth, it’s the perfect feel-good family show to round off the year. Early booking highly recommended! www.trinitytheatre.net

SKATE Tunbridge Wells

5 December – 4 January

Take to the ice at Calverley Grounds’ iconic open-air rink, complete with twinkling lights, a cosy café and festive food stalls. A must-do winter tradition for families and friends alike. www.assemblyhalltheatre.co.uk

Sleeping Beauty

6 December –5 January, Assembly Hall Theatre

A glittering panto packed with laughter, magic and audience participation. Starring a fabulous cast and plenty of surprises – don’t miss this festive treat for all ages. www.assemblyhalltheatre.co.uk

Beau Nash’s Jolly Jaunt

Various dates, 5 - 24 December

One for the adults! Step back in time for a truth-twisting walking tour with the Master of Ceremonies himself. Beginning at The Beau Nash, expect tall tales, local legends and a few fibs along the way – can you spot what’s real? www.thebeaunash.com

Saint Nicked!

Clue Cracker Escape Room, St John’s Christmas is in crisis! Work together to save Santa in this festive escape room adventure from Clue Cracker. Perfect for families, friends and work parties. www.cluecrackergames.co.uk

Tonbridge Christmas Fest

12 to 23 December

Enjoy a full day of festive fun in Tonbridge with live music, street food, market stalls and a spectacular lights switch-on. The castle lawn will be alive with Christmas cheer! www.tmbc.gov.uk/events

“Success means very little without good health”

November is Men’s Health Awareness Month but wellbeing shouldn’t be limited to just one specific date in the diary says local nutritional therapist Kara Dellow who shares some of her key advice here...

November marks Men’s Health Awareness Month, a time to shine a light on an often-overlooked truth: many men are far more proactive in business than they are about their own wellbeing. Health can quietly slip down the list when work, family, finances and daily demands take over. Yet although November’s Health Awareness Month is a date in the diary it should really be a daily commitment to promote good health and wellbeing practice.

Yet, at the same time, we need to have significant focused markers like this as, quite frankly, statistics speak volumes. Men die, on average, four years earlier than women, and nearly 1 in 5 men in the UK die before the age of 65. More than two-thirds of men are overweight, and 75% of suicides are male, a reminder that health is not just physical, but deeply connected to how we live, eat, move, and manage stress.

However, there is hope, as small, consistent changes can make a real, positive impact on health. Here are five foundational nutrition tips every man can benefit from.

1. Prioritise ProteinEspecially as You Age Protein supports muscle strength, hormone balance, and metabolism, all of which naturally decline over time. Include quality sources at every meal such as lean meats, fish, poultry and eggs and don’t forget plant-based protein sources found in lentils, chickpeas, tofu and beans. Pairing protein with resistance training helps maintain lean muscle and metabolic health, two key markers of longevity.

2. Rethink Your Relationship With Carbohydrates

Not all carbs are created equal. Focus on complex carbohydrates found in whole grains such as oats, brown rice, buckwheat, quinoa and fruits and vegetables that provide steady energy and support brain function. Avoid the rollercoaster of refined carbs and sugar that leads to fatigue and cravings. Balance carbohydrates with protein or healthy fats to stabilise blood sugar and sustain energy and focus through the working day – avoiding the mid-afternoon slump.

Many

men are far more proactive in business than they are about their own wellbeing

3. Eat the RainbowThink Anti-Inflammatory

A colourful plate is a sign of a nutrientrich diet. Each colour represents different antioxidants and phytonutrients that power your brain, protect your heart, strengthen immunity, and support liver health. Tomatoes (lycopene) support prostate health, berries (anthocyanins) protect the heart, leafy greens (magnesium) help manage stress and energy metabolism whilst broccoli and cabbage contain potent compounds that support detoxification and hormonal balance. Orange fruits and veg like butternut squash, carrots and apricots (Vitamins A, C and E) support the immune system.

4. Incorporate Healthy Fats

Healthy fats are essential for testosterone production, brain health, and heart function. Prioritise oily fish (sardines, mackerel, salmon and anchovies), extra virgin olive oil, unsalted nuts and seeds, and avocados. Reduce processed foods, charred meats and fried oils that can increase inflammation the silent driver behind many chronic conditions.

5. Hydrate Smarter

Even mild dehydration affects mood, concentration, and energy. Aim for 1.5–2 litres of water daily, more if you exercise regularly. Cut back on excessive caffeine and alcohol both can dehydrate and disrupt sleep, two major performance drains.

Know Your NumbersKnow your Risks

At 50, talk to your GP about Prostate Cancer and whether it’s right for you to have a PSA test. If you are of African or Caribbean descent or have a father or brother with prostate cancer, NHS advice is to have this conversation at 45. I use functional tests in my clinic such as food sensitivity tests, gut function tests, hormone profiles or nutrient status to reveal what’s going on beneath the surface. Understanding your unique results becomes easier to make meaningful, targeted changes.

This Men’s Health Month, remember: your health is your wealth. It’s the foundation that supports everything else you do.

GET IN TOUCH: Website: Kadnutrition.co.uk

HEALTH CHECK –ABOUT KARA DELLOW

Kara Dellow DipNT, mANP, mGNC is a Registered Nutritional Therapist and lives in Kent. She specialises in holistic, evidence-based functional nutrition. Kara supports clients optimise their health, energy, and performance through personalised nutrition and lifestyle programmes.

“I feel incredibly proud of

our achievement”

Local fitness studio raises £2,800 to help fight cancer

The power of community spirit came alive on October 19 when Alison Abel led members of her Tunbridge Wells fitness studio through London’s demanding ‘Battle Cancer Challenge’, raising over £2,800 for Breast Cancer UK.

The challenge, part of a global network of fitness events, features nine gruelling stations of cardio and strength exercises, Having spent weeks preparing and training ahead of the event, Alison’s five all-female teams of four tackled obstacles that would test even the most seasoned of athletes.

“It was very emotional to see this incredible group of

women come together and give this fundraiser absolutely everything

"I feel incredibly proud of our achievement. It was very emotional for me to see this incredible group of women come together on the day and give it absolutely everything." explains Alison who runs small group personal training sessions from her private studio at the Underground Gym in Tunbridge Wells.

"We had some who were relatively new to fitness performing alongside more experienced members, but everyone supported each other brilliantly. It was hard work, but we had a lot of laughter and fun along the way.”

The impressive fundraising total reflects not only the team's physical commitment but also the generosity of the local Tunbridge Wells community. Now Breast Cancer UK, which funds research and raises awareness about breast cancer prevention, will benefit directly from their efforts.

Alison is already setting her sights on the team's next challenge: competing in their first Hyrox event next year in London. The increasingly popular fitness competition combines running with functional workout stations, demanding both endurance and strength.

“Watching my members discover what they're truly capable of is why I do this,” adds Alison. “I’m a firm believer that

physical and mental health go hand in hand and I can’t wait to see them continue pushing boundaries and supporting each other through this – and other challenges in the future."

FitnAbel specialises in small group functional training, with a focus on making fitness accessible and enjoyable. Alison has built a welcoming environment with a varied timetable, offering a range of sessions from circuits and boxing

to strength and Pilates. She also runs a popular six-week health and fitness programme, with unlimited class access and nutritional guidance.

"We're always looking for people who want to be part of something bigger than just your average workout," she says.

"Whether you're looking for motivation to get fit, want to feel amazing or simply want to join a supportive community of strong women, we are proud to offer exactly that."

GET IN TOUCH:

It's not too late to contribute to FitnAbel's fundraiser for Breast Cancer UK. Find out more here: Battle Cancer: https://www.battlecancer.com And if you’re interested in a free introductory class, visit www.fitnabel.com

FIT FOR LIFE: Alison, founder of FitnAbel (pictured bottom right and below) celebrating with her fundraising supporters

How corporate and community kindness can help this Christmas

This month the team at Taylor-Made Dreams tell us how you, our loyal readers, can help bring dreams to life for children with shorter life expectancy this Christmas...

At Taylor-Made Dreams, we aim to support every TMD family long after our first meeting. Once a family is referred to us, our services remain open to them always. It is an incredibly important part of our mission that families know we are always thinking of them and they’re always able to come to us for support.

As the Christmas season fast approaches - a time for reaching out to those you care about and making sure they know you're

It’s easy to get involved, and your donation goes directly to making Christmas even more magical for a TMD family in the South-East

thinking of them - we look to how we can bring a little bit of magic to our families this holiday. This is where our ‘TaylorMade Giving at Christmas’ campaign comes in.

Every Christmas at Taylor-Made Dreams we reach out to all of the families we have supported, from 2014 to 2025, to deliver TMD Christmas hampers. Full of sweets, drinks, biscuits and more, they are delivered to help create a smile for our families this Christmas. Every one that has

used our services remains under our care at Taylor-Made Dreams, which means that over 150 hampers will be going out this year. Here’s how local businesses and readers of this magazine can support us further…

SPONSOR A TMD HAMPER

It’s easy to get involved, and your donation goes directly to making Christmas even more magical for a TMD

family in the South-East. Sponsor a TMD Christmas hamper from £50 by using the code TMD25 (Code must be used to register as a Taylor-Made Dreams hamper), when purchasing through the link on our website. Scan the QR code or enter the link to donate today: taylormadedreams. org.uk/news/taylor-made-giving-atchristmas-sponsor-a-hamper-for-tmdfamilies

‘Taylor-Made Giving at Christmas’ has also been made possible thanks to the wonderful support from local Tunbridge Wells business, Calverley Hamper Company, who have reduced costs on every TMD Christmas hamper to help make this Christmas magic possible.

To highlight Calverley and the amazing businesses that support the campaign, we will be updating the page with all of the names of this year’s sponsors, so be sure to add your business name on your order.

Be the sunshine for local families this Christmas

Donate to Demelza’s Bring Sunshine Christmas Appeal

Demelza is a charity that delivers extraordinary care to extraordinary children who are facing serious or lifelimiting conditions in the Tunbridge Wells area as well as the rest of Kent, South East London and East Sussex.

The charity, which held its successful Trail With a Tail sculpture trail in Tunbridge Wells over the summer, has just launched its Bring Sunshine Christmas appeal.

Supporters are asked to donate so families can step away from the noise of everyday life and 24-hour medical care, to just be together and find the joy that the small, yet unforgettable moments bring.

Our Bring Sunshine Christmas Appeal is raising vital funds to help create unforgettable moments for families like Jude’s

The appeal is encouraging people to support children with serious or lifelimiting conditions and their families in their local community and help them find sunshine in dark times.

Jude’s family, who feature in the appeal, say having the charity’s support means he doesn’t just exist, he lives.

In 2023, Jude went from being a happy, healthy and active nine-year-old, to not being able to walk or talk and needing a ventilator to help him breathe.

Jude fell into a coma, waking up on his 10th birthday. He then spent 300 days in hospital and his family was finally able to bring him home the week before Christmas that year.

Since then, Demelza has been a lifeline to Jude’s parents Peter and Emma and they say having the support of the charity has given them hope and made them less fearful about the future.

Jude’s family say their lives felt quite dark for a time but they are beginning to find their sunshine again. With Demelza’s support, they are learning to adapt and the team at Demelza helps them find ways to carry on doing all the things Jude, now 12, loves.

For Jude and his family, this is time spent in the hydropool at the hospice in Bobbing or Demelza nurses visiting their home and giving his parents Peter and Emma a moment of calm.

Peter said: “For almost a decade, our lives were full of sunshine. We spent time camping, swimming and cycling, just enjoying being together. When Jude’s little sister Elodie came along, our family felt complete.

“Demelza has given us the confidence to be more like the family we were before. We’ve been to theme parks, stayed in hotels, been to Silverstone as Jude loves F1 and we’ve even been camping again.

“The most important thing for us is that Jude doesn’t just exist, he lives, and the support from Demelza enables that.

“Thanks to Demelza, our sunshine this Christmas will be simply being together as a family.

“Please support their sunshine appeal and help support other families just like

mine this Christmas.”

The Bring Sunshine Christmas Appeal aims to raise £73,000. Every penny donated will help bring sunshine to the lives of children with serious or lifelimiting conditions, and their families.

Demelza’s Deputy CEO Hayley Richardson said: “Life felt quite dark for Jude’s family, but with Demelza’s support, they are finding their sunshine again.

“Our Bring Sunshine Christmas Appeal is raising vital funds to help create unforgettable moments for families like Jude’s.

“Please support our appeal this Christmas - every donation, no matter how small, has a big impact on the lives of the children and families we support and will help bring sunshine this Christmas.”

Be the sunshine this Christmas and support your local children’s hospice by donating to our appeal at www.demelza.org.uk

14th November: Christmas Lights Switch on & The Big Reveal

14th November to 24th December: Christmas Markets

Carol Singing & Live Entertainment from the iconic bandstand For the latest scan

JOIN US FOR ANOTHER UNFORGETTABLE NEW YEAR’S EVE EVENT FILLED WITH LIVE MUSIC, DJ’S, ELECTRIFYING DISPLAYS, FANTASTIC FOOD, DELICIOUS DRINKS AND MORE COME FOR THE

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