BestPractices
Organizational Documents
MeasuringERGSuccessand ReportingImpact
Measuring ERG success and reporting impact is key to showing the value these groups bring to the business and to employees Clear metrics help track progress, highlight wins, and guide future planning Sharing impact whether through participation, engagement, or community contributions builds visibility, support, and momentum.
EventTrackingExcelTemplate
You can use the Event Tracking Excel to keep track of your own ERG Events This excel includes:
About the event
Any partnership in the event
Strategic Pillar addressed
Number of hours, attendees, and cost
This excel is located on the Resources page of the ERG SharePoint Site.
EventSubmissionForm
The Event Submission Form is the way the HQ Diversity, Equity and Inclusion team collects your event information that will feed into the end of the year ERG Impact Report
Even if you are tracking on the event tracking excel for your local ERG, you must add each event to this form
The information is the same as the excel sheet
You can add your events in either right after the event or quarterly.
This form is located on the Resources page of the ERG SharePoint Site.
Contact the ERG Leaders who tested this here:
Amy Schaap, aschaap@tccocom Sunny Lazo, slazo@tccocom
The Toronto Mosaic ERG’s Annual Plan focuses on fostering an inclusive, collaborative workplace that supports employees through recruitment, career development, education, and cultural celebration. With a structured, year-long schedule of programming and a transparent budget, the plan demonstrates best practices in aligning mission with measurable outcomes, engaging employees, and sustaining meaningful inclusion efforts across the organization
This plan includes:
Monthly Cultural Spotlights: The Friday Facts newsletter highlights a different cultural heritage each month, featuring informative content and a fun challenge with a prize
Quarterly Events: Team gatherings with food, games, and prizes foster inclusion and connection through shared experiences.
Budget Tracking: A detailed monthly budget ensures spending aligns with goals and stays on track throughout the year. Bhavya
Clickheretoviewanddownloadthedocument.
IndianaERGCoordinatedEvent PlanningApproach
At the Indiana office location, all ERGs have adopted a coordinated approach to annual event planning. To prevent overlap and ensure a balanced cadence of programming throughout the year, ERG leaders meet collectively to map out their events across all twelve months
A shared Microsoft Teams page and centralized calendar have been established, giving every ERG visibility into the broader schedule. This intentional collaboration not only helps avoid overbooking during any given month or quarter, but also fosters greater support and engagement across groups by aligning efforts and amplifying shared goals
Contact the ERG Leaders:
Mosaic Network
LaToya Johnson, ljjohnson@tccocom
Tiffiny Summers, tsummers@tcco.com Veterans Network
Josh Ward, joward@tccocom
Steve Harpster, sharpster@tccocom Women’s Network
Tiffiny Summers, tsummers@tccocom
Maddie Martin, marmartin@tccocom Young Professionals Network
Jacob Hubbard, whubbard@tccocom
Erin Gillis, eegillis@tccocom
PrideNetworkInclusionand SafetyToolboxTalk
The National Pride Board developed a Toolbox Talk to spark important conversations about LGBTQ+ inclusion on job sites The goal: to create safer, more respectful workplaces where every teammate can bring their full self to work
Why This Matters:
Inclusive environments drive better communication, stronger teams, and higher safety and productivity This resource equips teams with simple actions like using inclusive language and respecting pronouns to help build that culture on every site Please download the toolbox talk at the link below as a best practice you can adapt to your ERG Network
Contact the National Pride Board here:
Matt Hyde, mhyde@tccocom
Kris Harrison, kharrison@tccocom
Jamie States, jstates@tccocom
Quinn Mathews, qmathews@sourcebluecom
Whitney White, wwhite@tccocom
Whitney de Ruiter, wderuiter@tcco.com
Nick Ensign, nensign@tccocom
Katelin Martin, krmartin@tccocom
Steven Jacobson, sjacobson@tccocom
BuildingVOICESLeadership Requirements
Building VOICES, New York’s Mosaic Network has put together leadership requirements for their ERG
This document outlines the leadership requirements, qualifications, and responsibilities for Building VOICES. It details expectations for Executive Sponsors, Leads, Pillar Leads, Committee Members, Coordinators, and Board/Founding Members
The guide establishes communication practices, role-specific duties, and highlevel deliverables to ensure alignment with company goals and effective execution of ERG initiatives at an office location level.
Contact the ERG Leaders:
Danyelle Simmons, Building VOICES Leader dmsimmons@tcco.com
Collaboration Support
PartnershipwithMarketing& Community&Citizenship
At Turner, Marketing and Community and Citizenship and our Employee Resource Groups can collaborate by promoting initiatives, building internal engagement, and connecting employees through shared interests
See the below questions to ask and what to consider when getting your local Marketing and Community & Citizenship teams in your ERG meetings:
Marketing:
Support with internal communication in your Office Location.
Can you help us craft and share messaging about our upcoming event or initiative?
What internal channels are best for promoting ERG activities?
How far in advance should we share content for internal newsletters or posts?
Assistance with marketing materials.
Can you assist with designing flyers, graphics, or social posts for our event?
Do you have templates we can use for ERG communications?
What branding guidelines should we follow when creating our own materials?
Avoiding conflict with BU events.
Can you help us check for any overlapping events or campaigns before we finalize our date?
Is there a central calendar we should reference or contribute to?
How far in advance should we share our planned dates with the marketing team?
Community&Citizenship:
Community and Volunteer Events
Can you help us plan a volunteer event that aligns with our ERG’s mission?
What’s the process for organizing a company-supported community service activity?
Are there any upcoming volunteer opportunities we can join or promote to our members?
Connecting with local Non-Profit Organizations
Can you help connect us with nonprofits or community partners that align with our focus?
Do you have a list of vetted organizations we can collaborate with? Are there partnership opportunities available for ERGs to support external causes or events?
ExecutiveSponsorshipand LeadershipBuyIn
Guidelines, Expectations and Helpful tips
The Executive Sponsor serves as a guide to ensure that the ERG stays aligned to the overall company goals and remains true to their mission and in alignment with their strategy.
Requirements
Level 7 and above
2 year minimum - 3 year maximum commitment. Must meet with BU ERG Leaders at least once annually. Participate in at least two ERG events annually.
Roles & Responsibilities
Cultivate Leadership
Cultivate, empower and grow the leadership capabilities and support them as emerging leaders
Work with ERG leads on succession planning and selecting new leaders
Evaluate the group ' s structure and governance and recommend re-engineering, when necessary, with an eye toward enhancing effectiveness, visibility, and impact.
Help ERG gain access to budget, tools, and other resources needed for events or initiatives
Enhance Visibility
Serve as a visible and vocal advocate for the ERG when interacting with senior leadership and other leaders internally and externally.
Encourage active participation and engagement from office location leaders and middle managers in ERG efforts
Elevate discussions about growing membership and increasing engagement
Aligned Strategic Focus
Eliminate barriers to ensure ERG Network meets its goals. Provide insights to leaders regarding Turner’s overall business strategies and objectives
Assure that ERG completes its annual strategic planning meeting to develop goals and budget for the upcoming year
Support organization of town hall meetings with ERG leaders on behalf of the ERG board to listen and learn of issues. Work with the DE&I team to address challenges
Contact the ERG Leaders who tested this here:
Erin Nelson, enelson@tccocom Swarna Ramalingam, sramalingam@tccocom
ExecutiveSponsorshipand LeadershipBuyIn
Guidelines, Expectations and Helpful tips
Feedback questions to ask Executive Sponsors
1 How do you think our ERG is doing so far?
2 What impact have you seen from our recent events or initiatives?
3 Are there areas where you think we could improve or focus more attention?
4 How can we better align our goals with broader company priorities?
5.Do you feel we ’ re engaging employees effectively?
6 What suggestions do you have for growing our membership or participation?
7 Is there anything we can do to better communicate our value to leadership?
8 How can you support us more effectively in the coming months?
9 Are there company resources or connections you recommend we tap into?
10 What’s one thing you’d like to see from the ERG this year?
Tips on how to handle participation issues
Recognize they may be busy or unsure how to engage. Approach the situation with curiosity, not criticism.
Tip: Ask open-ended questions like, “What level of involvement feels realistic for you?” or “Is there a way we can make participation easier or more meaningful for you?”
Make sure both parties are aligned on what the sponsor role entails.
Tip: Share a brief outline of what support looks like—e.g., attending events, offering visibility, advocating for resources.
Give them simple, time-friendly ways to show support.
Share a short message they can post internally
Invite them to give a 2-minute intro at an event
Send regular, concise updates on ERG activities and wins—even if they can’t attend everything.
Tip: A monthly email with bullet-point highlights can go a long way.
If a big ask is coming, give them advance notice and be specific about what you need.
Tip: Frame it in terms of impact “Your presence would mean a lot to our members and shows leadership cares about this work”
Contact Andrea Delgado, asdelgado@tcco.com and Allie Sigmon, aalu@tcco.com if you run into any problems.
CollaborationBetweenERGsin yourOfficeLocation
Bringing together all ERG leaders from different ERG Networks within an office location for a collaboration meeting creates space for alignment, idea sharing, and collective impact It helps avoid overlap, encourages cross-ERG partnerships, and strengthens communication By working together, ERG leaders can amplify each other’s efforts, support shared goals, and build a more connected and inclusive culture across the office location
BU ERG Planning Session
At minimum, meet once a year with all ERG leaders in your office location. It is the responsibility of the ERG leaders to plan and lead these meetings.
Review upcoming plans and events to: Avoid overlap between ERGs.
Support each others events and help grow attendance.
Find where you can collaborate when possible.
Align on goals
Ensure ERG activities being planned support broader office location and company goals
Exchange ideas and best practices
Discuss common challenges and identify ways to elevate ERG visibility and impact together
Follow Up
Agree on action items, next steps, and the timing for future check-ins.
Who to Invite?
All ERG Leaders in your office location
Executive Sponsors
Human Resources
General Manager, Operations Manager, and any other Senior Leadership
Invite them for any quick updates but not mandatory
CollaborationBetweenERGsin yourOfficeLocation
Agenda Template
ERG Leadership Collaboration Meeting Agenda
Date: [Insert Date]
Time: [Insert Start & End Time]
Location: [Insert Meeting Room or Virtual Link]
1. Welcome & Introductions (5 min)
Quick round of introductions (Name, ERG, Role)
Purpose of the meeting
Why you are having this meeting
2. Office Location Updates (Optional, if applicable)
Brief update from your office location leadership (if present)
Relevant company-wide initiatives
3. ERG Updates (10 min)
Each ERG provides a 2-3 minute update: Recent accomplishments
Current priorities or challenges
Upcoming events or initiatives
4. Collaboration Opportunities (10 min)
Identify overlapping themes or goals
Discuss potential joint events, campaigns, or communications
Share resource needs and see where support can be pooled
5. Best Practice Sharing (10 min)
Open discussion or a spotlight on an ERG’s recent success
Tools, platforms, or strategies that have worked well to share
6. Challenges & Support Needs (10 min)
Any blockers ERG leaders are facing in the office location Opportunities for peer or leadership support
7. Action Items & Next Steps
Summarize key takeaways
Assign responsibilities for collaborative efforts
Confirm next meeting date and format
8. Open Floor / Feedback (Optional, time permitting)
Suggestions for improving collaboration or meeting structure
*This template is just an example of what you can use, you are able to create your own!
Contact the ERG Leaders who tested this here:
Lauren Turner, lturner@tccocom
Denise Goodman, dgoodman@tccocom
Marlon Scott, mscott@tccocom
Dominique Wallace, dowallace@tccocom
Nick Ensign, nensign@tccocom
Noah Broussard, nbroussard@tccocom
MichiganERGLeadersandERG AdvisorMonthlyMeeting
The Michigan ERG Leaders, in collaboration with their ERG Advisor, meet monthly, use this time to collaborate with each other by sharing issues, brainstorming solutions, and sharing the different events each ERG has coming up They then submit their event data to their local ERG advisor, who compiles it into a report for local leadership.
Please see the High Level Event Summary for Local Leadership excel template below and feel free to adapt and implement this in your Office Location!
Contact the ERG Leaders:
Mosaic Network
Chelsea Parson, cparson@tccocom Veterans Network
Daniel Lewandowski, dlewandowski@tccocom Women’s Network
Allison Morrow, amorrow@tccocom Young Professionals Network
Kody Yee, kyee@tccocom
Brad Visel, bvisel@tcco.com
Clickheretoviewanddownloadtemplate.
NJWESTWomenBuildingWomen CollaborativeEvent
Launched in 2019, Women Building Women began as a collaboration among Turner’s NJWEST, Gensler, Thornton Tomasetti, and Langan to unite ERGs across firms. The goal: create space to connect, exchange best practices, and support professional growth.
Despite a pandemic pause, the event has become an anticipated annual tradition, evolving in format but staying true to its mission empowering women in the industry through dialogue and collaboration Topics span from career development and networking strategies to cross-firm project insights
Now approaching its 6th year, the event continues to expand, with plans to bring in new partners such as Owner’s Representatives to enrich perspectives The success of Women Building Women highlights a best practice: start small, stay consistent, and grow impact through collaboration
Contact the NJWEST Leaders here:
Brooke Dubinski, bdubinski@tcco.com
Andrea Diaz-Gonzalez, amdgonzalez@tccocom
Recruiting Tools
NewYorkERGKickOff Presentation
The New York ERG Leaders, in collaboration with HR, have taken an active role in welcoming new employees by integrating ERGs into the onboarding process
During each new hire orientation, ERG leaders present an overview of the company ' s Employee Resource Groups, ensuring that new team members are aware of the valuable networks, resources, and opportunities available to them.
To support offices in replicating this practice, we ’ re sharing the ERG New Hire
Onboarding presentation template used during these sessions Feel free to adapt and implement this in your onboarding process! Click below to download
Contact the ERG Leaders:
Mosaic Network
Danyelle Simmons, dmsimmons@tccocom - Building VOICES
Carol Escamilla, cescamilla@tccocom & Steve Quinones, squinones@tccocom - Cada Comunidad
Ivy Chio, ichio@tcco.com & Jonathan Delfierro, judelfierro@tcco.com - Sky Well
Rowan Mohamed, rmohamed@tccocom - Interfaith Pride Network
Amy Schaap, aschaap@tccocom
Cathleen Giordano, cgiordano@tccocom
Veterans Network
Dyett Murdoch, dmurdoch@tcco.com
Tom Iafrate, tiafrate@tccocom
Chris Junjulas, cjunjulas@tccocom
Jeremy Ryan, jjryan@sourcebluecom
Women’s Network
Amanda Sancler, asancler@tcco.com
Young Professionals Network
Nicholas Aragona, naragona@tcco.com
Jared Bayer, jbayer@tccocom
AustinERGNetworksQuarterly StaffMeetingPresentation
Use your local office's quarterly staff meetings to spotlight your ERG!
Share recent highlights, promote upcoming events, and remind employees of the resources and community available through ERG participation It’s a simple, effective way to boost visibility and engagement.
The Austin, TX ERGs update the entire office at each quarterly meeting, taking the opportunity to share information about each ERG, the events that took place during the quarter, and upcoming events to promote The primary objective is to enhance visibility and ensure that Austin employees are aware of the resources and connectivity available to them through these ERGs.
Contact the ERG Leaders here:
Parents Network
Jennifer Degracia, jdegracia@tcco.com Pride Network
Noah Broussard, nbroussard@tccocom
Krishna Patel, krpatel@tccocom Women’s Network
Paola Mansilla Cenzano, pmansilla@tccocom
Amy Robinson, amyrobinson@tccocom Young Professionals Network
Sunny Lazo, slazo@tcco.com
Joshua Krandell, jkrandell@sourcebluecom
