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Airpark News T H E









TAKING FLIGHT Entrepreneurs train pilots, fly tours into the desert skies


Terminal area to be redeveloped to accommodate larger jets



Charter company reaches lofty safety status

3 4



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December 2015 contents FEATURES 18 | Pinnacle Aviation’s Lofty Safety Status Charter company’s high ratings put it in top 1 percent for safety. 24 | Taking Flight Whether in planes, helicopters or plane-boat hybrids, high-flying Airpark entrepreneurs offer tours and training miles above the ordinary. 28 | FDA Approves New Therapy for Pancreatic Cancer Patients HonorHealth, TGen document significant survival rates


30 | Uptick Reported in Customs Use Expansion of hours proves fruitful 32 | Getting Around Traffic Congestion Raintree Extension next step in unsnarling Airpark traffic 34 | On Target Taxiway project expected to be finished in March 35 | One Day at a Time New hangar space moves forward as part of airport’s evolution 42 | Remember When Flashback 2015 and looking forward to 2016 50 | Swinging for Charity Phoenix Open, Thunderbirds raise $9 million for local nonprofits


56 | Business Profile FireRock Country Club offers a top-notch golf course 60 | Event Listings 62 | Here Are the Winners Scottsdale Leadership announces 2015 Spirit of Community Leadership Award recipients 64 | Business Profile Renovated resort welcomes locals and leisure travelers


COLUMNS 40 | Legal Perspectives Receiving a Bad Check: Your Rights and Responsibilities By Gregory Gillis and Scott Weiner 58 | Financial Fundamentals Rescuing your 401(k) before you retire. by Thomas K. Brueckner


65 | The Real Deal Guaranteed Rate. Program speeds mortgage approvals by putting application process at buyers’ fingertips. by Rod Dennis 73 | Commercial Real Estate and You Holding Over—Provisions and Penalties . by Stephen A. Cross, CCIM 4 | Editor’s Note

70 | Business Horoscope

on the cover:

6 | Business News

71 | Scottsdale Airpark Map

52 | Dining Destinations

74 | Business Directory

68 | How's Biz?

79 | Advertiser Index

Pinnacle Aviation's owners and executive team attained the highest level of safety management.

December 2015 Scottsdale Airpark News | 3

Editor’s Letter Soaring Above the Valley


ou can’t beat the breathtaking wonder of the Valley’s majestic

3200 N. Hayden, Suite 210 Scottsdale, Arizona 85251 Phone: (480) 991-9057 • Fax: (480) 348-2109 Website:

landscape. Travelers from across the U.S. and around the world want to

immerse themselves in the beautiful desert, and are always look for interesting, offbeat adventures here. Many find them in the desert skies. In




read about pilots who are “taking



flying these travelers—and locals—to view the iconic landmarks of Camelback Mountain, the McDowell Mountains, Apache Trail and Roosevelt Lake from a bird’s eye view. These rides give guests a thrill, and these business owners deliver, whether by plane, helicopter or even seaplane. Check out our cover story on Pinnacle Aviation and how this Airpark company has placed itself on its own “pinnacle” ranking in the top onepercent of charter companies for safety. This issue is also packed to the brim with information on the Scottsdale Airport itself, including a story on plans for new customizable executivestyle hangars for larger corporate jets. You’ll also find information on an update on the Taxiway B Reconstruction Project and the increased use of customs due to demand from business and leisure travelers. If you’re wondering about the Raintree Extension and how that will

PUBLISHER Steve T. Strickbine EXECUTIVE EDITOR Christina Fuoco-Karasinski ASSOCIATE EDITOR Ken Abramczyk CONTRIBUTING WRITERS Lee Allen, Joan Fudala, Jimmy Magahern, Marjorie Rice, Alison Stanton DESIGNERS Nicole LaCour Erica Odello AD DESIGN Paul Braun ADMINISTRATION Courtney Oldham SENIOR ACCOUNT EXECUTIVE Lou Lagrave EDITORIAL ADVISORY BOARD Maryglenn Boals - MgBoals & Associates Beth Brezinski - Underwriter Beth Cochran - Wired Public Relations Steve Cross - Cross Commercial Realty Advisors John Meyer - Airport Property Specialist Kevin Newell - Hymson Goldstein & Pantiliat

impact your commute or shopping experiences near the Airpark, we’ve got a story on that, too. So, grab a cup of your favorite beverage, relax and jump into our pages. And as always, I want to hear from you if you have a story idea, business news about your company or business event coming up that you’d like to see listed. You can reach me at Enjoy the issue and your holidays!

Published monthly since 1981, Scottsdale Airpark News serves the fastest-growing area in Arizona. Scottsdale Airpark News is delivered to businesses in and around the Greater Airpark Area. ©2015 Scottsdale Airpark News. For calendar and news items, the deadline for submission is the first of the month previous to the month you would like it to run. All submissions are handled on a space-available basis. Unsolicited manuscripts, photographs, or illustrations will not be returned unless accompanied by properly addressed envelope bearing sufficient postage. Scottsdale Airpark News has made every effort to authenticate all claims and guarantees offered by advertisers in this magazine, however, we cannot assume liability for any products or services advertised herein. Copies delivered by First Class mail: $48.00 per year. The tradename Scottsdale Airpark News is registered. Reproduction of material in Scottsdale Airpark News in whole or in part without permission is prohibited. Times Media sets high standards to ensure forestry is practiced in an environmentally responsible, socially beneficial and economically viable manner. Scottsdale Airpark News is printed by American Web on recycled paper fibers with inks containing a blend of soy base. Our printer is a certified member of the Forestry Stewardship Council, the Sustainable Forestry Initiative, and additionally meets or exceeds all federal Resource Conservation Recovery Act standards

Ken Abramczyk, associate editor

AHS Publishing, LLC Distribution Services Provided By


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December 2015 Scottsdale Airpark News | 5

Tim Sealy

Chris Dobkins, owner of SunState Helicopter Tours, runs his business out of a hangar near the entrance to Scottsdale Airport.


Whether in planes, helicopters or plane-boat hybrids, high-flying Airpark entrepreneurs offer tours and training miles above the ordinary By Jimmy Magahern


f you work around the Scottsdale Airport, you’ve undoubtedly seen Budd Davisson’s little red biplane flying overhead from time to time. Even young kids who’ve never seen a Pitts Special S-2A before will immediately conjure up images of Snoopy’s Flying Ace, or maybe the redscarfed fighter pilot on the frozen pizza box, whenever Davisson takes to the sky in his two-winged beauty—which sometimes happens about eight times an hour on a busy day. “During this time of year when the weather cools off, I’m usually wearing a denim jacket with an embroidered picture of the plane on the back,” says the veteran pilot, who teaches aspiring aerobatic flyers how to take off and land the tricky biplane out of his business, Plus 5 Aviation. “And I can’t go into a hardware store or a restaurant or anything within a mile of the Airpark without somebody saying, ‘Oh, you’re the Red Baron!’” The Baron flies in circles over the parking

lots of the businesses along GreenwayHayden Loop, constantly taking off and landing on the single narrow runway of one of the busiest corporate airports in the country. “They have every right to look at me as being a pest,” he says, referring to the Scottsdale Airport’s traffic controllers. “And they don’t. I’ve been flying on this airport since January of ‘93. To my knowledge there’s only one controller who’s been there almost as long as I have. I think Maryanne showed up a year or two after I did. So we’ve done thousands and thousands of landings together. I do roughly eight landings per hour, so if you do the math I’ve done between 45,000 and 50,000 landings. We make it a partnership. Part of that is familiarity, because I’ve been here so long and we’ve worked together so long. It’s like a dance, the way we choreograph it.” Davisson doesn’t normally give rides in his plane, which makes him kind of the odd man out among the handful of Airpark entrepreneurs who offer helicopter or charter plane adventures to the public.

24 | Scottsdale Airpark News December 2015

“I teach people aerobatics and how to land a Pitts Special,” he clarifies. “I’m sort of the airport court jester — I bring a hint of whimsy to an otherwise serious environment.” Davisson says the Pitts has a reputation for being “probably the most difficult airplane in the world to land.” Its big nose is the main reason. “On downwind, when you’re flying parallel to the runway, the blind spot in front of the airplane is about a mile and a quarter wide,” he says, indulging in a little inside baseball. “You cannot see over the nose. If you make your final turn to the airport flat like you would a Cessna, not only would you not see a single foot of the runway, but you wouldn’t see any of the airport. I’m always landing off-center, at an angle, generally turning, and all that just so I can see!” Despite its idiosyncrasies—or maybe because of them—budding aviators from all around the country are drawn to Scottsdale Airport to learn flying on Davisson’s …continues on page 26



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should fly the airplane before they die. Everything about it is different. However, once you get used to this airplane, you realize how compromised all the other airplanes are. It is designed for performance. It’s like a Formula 1 race car.” For all its difficulties, Davisson says he’s never come close to crashing his beloved biplane in all the 44 years he’s been teaching others how to fly it. “From the way I define it, I’ve never even had a close call,” he says, then laughs. “Of course, the way other people define it, every landing would look like a close call!”

Tim Sealy

Tour Guides

Budd Davisson trains pilots in aerobatics in his Pitts Special S-2A. challenging aircraft. “A lot of people come because the Pitt Special is a bucket list item, because of its reputation,” he says. “They feel like they

Chris Dobkins runs his business, SunState Helicopter Tours, out of a hangar near the entrance to Scottsdale Airport filled with three helicopters painted red, blue and yellow, a giant RV and a red 2003 Thunderbird (both belonging to the building’s owner), and a Harley Davidson (Dobkins’). As workplaces go, it’s more of a big boys’ ultimate toy shop. “We don’t have a stupid office, we have more of a man cave type thing,” acknowledges Dobkins, a friendly, stocky guy in a baseball cap and T-shirt. “It seems to work. People like coming in and seeing this stuff. Guys will bring their girlfriends in to surprise them. Like last night, a guy brought his girlfriend in and



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had her eyes covered up, and then boom! And she went, ‘Oh! We’re going on a helicopter ride!’ And he said, ‘No, you’re going on the Harley!’” he says, laughing. “Flying helicopters was just something I always wanted to do when I was a kid,” Dobkins adds. “I always thought it was cool. Figured I’d get all the girls that way. Turns out it would have been cheaper just to buy the Harley!” For all his man’s man swagger, however, Dobkins and his business partner, Seth Hallock, wisely designed their tours around lady-pleasing romantic vistas and couplesoriented destinations. Their Facebook page features videos of wedding proposals made chopper-side and promotions for the company’s special “Date Night tour,” featuring a flight over the glittering lights of the city along with a complimentary bottle of champagne. “We do three different tours,” Dobkins says. “We’ve got the Paradise Valley Tour— Piestewa Peak, Camelback, Salt River Fields, that’s about a 20-minute flight. For the Fountain Hills tour we take off a quarter ‘till the hour so right when you arrive you can see the fountain going off at the top of the hour, then we fly by the back side of the McDowell Mountains and back into Scottsdale, that’s a 30-minute tour. And then we do the Desert


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Lakes tour, where we go up to Salt River Canyon, see the horses, the dams, Canyon Lake, turn around and come back and see the fountain—that’s about 45 minutes.” Of the three, Dobkins says the lakes tour is probably the most popular. “People like to see the horses,” he shrugs. “We don’t chase ‘em down or anything, we fly from about 500 feet up, so we’re not scaring them.” He’s also always open to suggestions from the women in the organization. “I’m looking for a new Go-Pro now to put in the helicopter. My marketing girl says I’ve got to have video on our Facebook page,” he says, laughing. “I’m not a fan of social media. Instagram looks cool, but then you gotta come up with creative hashtags and all that stuff. She’s about 20 years younger than me, though, so she’s just the right person to do it.”

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Lynn Wenger lays out the itinerary for Desert Splash Adventures’ round-trip Apache “Air” Trail Tour. “It’s roughly 30 minutes up,” she says. “Every seat’s a window seat, with unobstructed views, you get a headset to listen to the live narration, and we come out over Saguaro Lake, Salt River Canyon, Fountain Hills. It’s just full of breathtaking views of the Sonoran desert, whether you’re

a visitor or you’ve lived here a long time. And then once we come up and over the Apache Trail, enter into Tonto National Forest and see Roosevelt Lake in the distance, we get a good view of Roosevelt Dam and the bridge, and then we come across and land on the water. At which point, we are a boat!” That’s right. Desert Splash Adventures is the only Arizona tour company that covers land, air and water in a nine-passenger Cessna Caravan Amphibian Seaplane. “We are the one and only, which right out of the gate makes us unique,” says Wenger, the company’s vice president of operations and corporate events. “It’s the best way to see so much of this region.” Once Desert Splash touches down on the lake, that’s when the real special treatment begins. For a few dollars more, from October through April, the Cessna will coast up to the shore of Rabbit Island (“We call it Splash Island”) and treat passengers to a luxurious brunch catered by James Beard awardwinning chef Charleen Badman, accompanied each month by a different prominent local winemaker and farmer. Past tours have featured locally sourced food from Maya’s Farm, McClendon’s Select and Agritopia. “It’s a full setup with tables and linens, elegant stemware and flatware,” Wenger says. “Just like you’d expect to see in a five-star

restaurant, except you’re in the middle of Roosevelt Lake on an island, just taking in gorgeous 360-degree views!” Other activities Desert Splash offers on the lake include stand-up paddle boarding, a “canyoneering” adventure in the Sierra Ancha Mountains, rappelling off the canyon walls, and a visit to a working ranch. The company also offers tours to Lake Pleasant and Sedona. Wenger says the lion’s share of their business comes from corporations and organizations looking to reward special clients or top employees. “We do a lot of customer appreciation charters, where companies bring their best customers out and just ‘wow’ them; employee recognition or incentive flights, where they want to recognize their top performers, or sometimes company contest winners; we do executive retreats, where you might bring your management team out.” Of course, the company also will fly groups out for private parties, or, for a cheaper fee, let one or two people tag along with a few strangers on a general excursion. “If you want to celebrate an anniversary, or a birthday—you name it,” Wenger says. “Any occasion you might have that’s really special. There’s no better way to experience the terrain, air and water of this region.” 

…continues on page 23 December 2015 Scottsdale Airpark News |


FDA Approves New Therapy for Pancreatic Cancer Patients HonorHealth, TGen document significant survival rates

Jody Fletcher, patient care technician at HonorHealth Research Institute, works on Phase 1 oncology research clinical trials.


early 49,000 people in the United States are diagnosed annually with pancreatic cancer, and more than 39,000 patients die, making it the fourth leading cause of cancer death. Only about one in four patients survive more than one year after diagnosis, and less than 10 percent live more than five years. Researchers at HonorHealth Institute and the Translational Genomics Research Institute (TGen) participated in an international clinical study that showed promising results and the potential to extend lives with Onivyde, a new FDAapproved drug. The drug produced significant overall survival rates, according to HonorHealth officials. With the FDA’s recent approval, patients with advanced pancreatic cancer now have access to Onivyde. “Results from our clinical trial research showed a patient survival rate of nearly two more months without decreasing the quality of life compared to the other treatments tested,” says Gayle Jameson, principal investigator of the NAPOLI-1 study and associate investigator at the HonorHealth Research Institute. “Invariably pancreatic cancer

progresses at some point and we don’t that evaluated the new drug, NAPOLI-1 have a universal standard of what to (Nanoliposomal Irinotecan), was do next. In this disease, two months of sponsored by Merrimack Pharmaceuticals. survival is a game changer It evaluated patients for treating advanced enrolled at more than 100 pancreatic cancer and sites in North America, gives patients hope.” South America, Europe, Onivyde will be used Asia and Australia, as part of a combination including patients at regimen with a two-drug HonorHealth Research chemotherapy. It was Institute. The 417 patients approved to treat patients in the study had metastatic with pancreatic cancer pancreatic cancer that was that progressed after previously treated with treatment with a different the traditional standardchemotherapy. of-care, gemcitabine-based “As part of the team of therapy. medical researchers who Symptoms of pancreatic studied the effectiveness cancer usually do not of MM-398 plus 5-FU Gayle Jameson. appear until the cancer is and leucovorin drug in its late stages, making it combination, we are thrilled that the FDA difficult to treat. Once the disease spreads has approved the drug for use in patients to other parts of the body, most patients throughout the nation,” said Dr. Daniel are not candidates for surgery and receive D. Von Hoff, FACP, global principal chemotherapy as their primary treatment. investigator of the NAPOLI-1 study, Patients seeking information about chief scientific officer for HonorHealth research studies may contact the Research Institute and physician-in-chief HonorHealth Research Institute at (480) and distinguished professor at TGen. 323-1339 or toll-free at 1-877-273-3713 or The large, randomized clinical trial email 

28 | Scottsdale Airpark News December 2015




ONE SUCCESS STORY AT A TIME. TIME AFTER TIME. IMPROVING THE QUALITY OF LIFE IN OUR COMMUNITIES is just one of the many missions of The Thunderbirds, hosts of the Waste Management Phoenix Open. Like Make-A-Wish Arizona. Child Crisis Arizona. Aid to Adoption of Special Kids. And countless others. While the historic milestone of $100 million in charitable giving over 80 years is now a reality, the true impact is expressed one story at a time. The Thunderbirds would like to thank all of our fans and sponsors for your continued support of the Waste Management Phoenix Open. For more Arizona success stories, visit Amelia, Make-A-Wish Arizona Keith Bierman, Thunderbird

February 1–7, 2016 | TPC Scottsdale | December 2015 Scottsdale Airpark News |


UPTICK REPORTED in Customs Use Expansion of hours proves fruitful

Scottsdale Airport customs and immigration use increased 53 percent over the past year.


ou all know “build it and they will come.” What about “add to it and it will grow?” In the spring of 2014, responding to an increase in demand from business and leisure travelers, Scottsdale Airport announced expanded hours and an increase in personnel for U.S. Customs and Border Protection services. A second agent was added and operating hours were increased to 9 a.m. to 7 p.m., seven days a week. Scottsdale Airport customs and immigration use increased 53 percent over the past year, according to airport officials, as the airport has become more viable as an international business destination. The airport processed 786 aircraft from February 2014 to January 2015—up from 513 during the 12 months prior. Customs and Border Patrol statistics show 490 international aircraft were processed during fiscal 2012-2013, so the trend is, indeed, upward. “Scottsdale Airport constantly seeks ways to offer ease of access, convenience and amenities to encourage international

By Lee Allen

general aviation traffic,” says Mayor W.J. “Jim” Lane. “The uptick in customs use shows the airport’s appeal as a port of entry.” It also helps to enhance the bottom line. Visitors to the airport last year contributed a significant amount to the overall $43.9 million spent by air visitors of the airport. As the sixth largest employment center in the Phoenix Metro area, the City of Scottsdale estimates are that the airport’s 8.5 square miles and over 2 million square feet of commercial space generates about $3 billion per year in economic spinoff activity. Depending on the size of aircraft, aviators pay up to $750 per use for the customs service. The program expansion cost $162,000, but the airport recovered that cost well ahead of its anticipated time frame. “Not a bad return on investment,” says Airport Advisory Commissioner Mike Goode, who suggested the expansion as chairman of the commission. “While it represented an additional cost, in the scheme of things it’s another

30 | Scottsdale Airpark News December 2015

convenience factor that enhances our reputation as a true worldwide airport because we now have 10-hour-a-day coverage, seven days a week,” says Goode, the sales vice president of Net Jet. “We’re not clouding the skies with hundreds of additional arrivals into Scottsdale. The expansion represents an additional convenience factor and enhances our service reputation. We may get a hundred more flights a year—one every three days or so—but it gives us an opportunity to capture additional fuel revenue for every gallon of gas pumped and that goes to the airport’s bottom line.” Although expanded revenue is always a goal to pursue, “We didn’t go into this with an economic benefit in mind, but it certainly is an added perk,” says Airport Aviation Planning and Outreach Coordinator Sarah Ferrara. “Time is money and we had heard there was interest and a need for this expansion which represents another addition to what we offer in the way of customer services and amenities. Now, it’s not ‘what day and when’ will things be open, but 10 hours a

day, every day.” When the program was implemented, expectations were high and support was immediate. “We applaud Scottsdale Airport and local customs officials for extending service hours,” says Sarah Wolfe of the National Business Aviation Administration. “The increased availability of customs processing will provide greater flexibility for users of business aviation. NBAA’s Security Council encourages local advocacy and is eager to partner with local customs officials in other regions to increase and availability and efficiency of customs-related functions (to) responsibly use CBP’s resources while encouraging economy-stimulating international general aviation traffic.” The Office of Air and Marine portion of the Customs and Border Patrol mission exists to “steadfastly enforce the laws while fostering our nation’s economic security through lawful international trade and travel.” But not all sky pilots play that game according to the rules, says CPB. “While our experience is that most pilots abide by regulations and laws, some do not, and there are criminal elements who seek to exploit the freedom and convenience of operating general aviation aircraft to conduct illegal activities,” according to the CPB’s website. “Investigating and interdicting general aviation aircraft that are potentially being used in the commission of crimes is an important part of our mission.” The certificate inspection process is relatively simple: an examination of documents related to pilots, medical certificates (with photo identification) and a look-see of the aircraft certificate of registration. “The expanded coverage has really helped by easing some of the logistics of international travel,” says Airpark tenant Chad Verdaglio, president of Sawyer Aviation LLC. “Many travelers tend to forget the fact that Arizona borders on another country and with the increase in traffic to and from Mexican destinations like Cabo San Lucas and Rocky Point, this expansion increases the ability to fly directly into Scottsdale, saving our clients both time and money. “The service expansion also allows nonstop flights from frequent Canadian visitors and ultra-long-range aircraft arriving from overseas, all of which contributes to making Scottsdale more of a destination for business and tourism.” 


The airport generates about $3 billion per year in economic spinoff activity.

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LIST YOUR EVENTS Send your Greater Airpark/North Scottsdale business events to

Know Your Chamber Lunch

Meet and network with other members of the Scottsdale Area Chamber of Commerce. Also, get to know the Chamber staff and volunteer leaders. WHEN: Wednesday, Dec. 2, from 11:30 a.m. to 1 p.m. WHERE: Scottsdale Area Chamber of Commerce Board Room, 7501 E. McCormick Pkwy., Suite 202, Scottsdale COST: Free, space is limited. Only two representatives per company. INFO: (480) 355-2707 or email Angie Bellinger at abellinger@scottsdalechamber. com.

Friday Forum

Visit for details. WHEN: Friday, Dec. 4, from 8 a.m. to 9:30 p.m. WHERE: Scottsdale Area Chamber of Commerce Board Room, 7501 E. McCormick Pkwy., Suite 202, Scottsdale COST: Free for members and guests. Space is limited. INFO: (480) 355-2707 or email Angie Bellinger at abellinger@scottsdalechamber. com.

Monday Breakfast Leads Referral Group

Join business-minded Chamber members to share ideas, contacts and qualified in a one-person-per-profession setting. Advanced registration required. WHEN: Monday, Dec. 7, from 7:30 a.m. to 9 a.m. WHERE: Comer Bakery Cafe, 15507 N. Scottsdale Rd., Scottsdale COST: Free for leads group members. Trial session offered with advance registration. INFO: Tirion Harrison at tharrison@ or (480) 355-2720

Weekly Breakfast Leads Referral Group

Join business-minded Chamber members to share ideas, contacts and qualified referrals in a one-person-per-profession setting. Advanced registration required. WHEN: Tuesday, Dec. 8, from 7:15 a.m. to 8:30 a.m. WHERE: Papi Chulo’s Mexican Grill and Cantina Days Inn Hotel—Scottsdale, 5101 N. Scottsdale Rd., Scottsdale COST: Free for lead group members. Trial session offered with advance registration. Breakfast buffet additional $10 plus tax and tip

Golfers can enjoy a round of golf, lunch and win prizes at the Birdies & Greens Golf Classic Saturday, Dec. 12 at the Gainey Ranch Golf Club. INFO: Matt Blum at mblum@ or (480) 355-2711

Weekly Breakfast Leads Referral Group

Join business-minded Chamber members to share ideas, contacts and qualified referrals in a one-person-per-profession setting. Advanced registration required. WHEN: Wednesday, Dec. 9 from 7:30 a.m. to 8:30 a.m. WHERE: Desert Rays Café, 14891 N. Northsight Blvd., Scottsdale COST: Free for leads group members. Trial session offered with advance registration. INFO: Sheila Kofahl at skofahl@

Birdies & Greens Golf Classic

Enjoy a friendly round of golf, a delicious lunch, award festivities and raffle prizes at the Boys & Girls Club of Metro Phoenix’s Connect volunteer group’s ninth annual golf classic. Proceeds benefit youth development programs. WHEN: Saturday, Dec. 12, at 12 p.m. WHERE: Gainey Ranch Golf Club, 7600 E. Gainey Club Dr., Scottsdale COST: $200, $800 per foursome, with green fees, golf carts, range balls, lunch and award festivities included in entry fee. INFO:

Weekly Breakfast Leads Referral Group

Join business-minded Chamber members to share ideas, contacts, and qualified referrals in a one-person-per-profession setting. Advanced registration required. WHEN: Wednesday, Dec. 16, from 7:30 a.m. to 8:30 a.m. WHERE: Desert Rays Café, 14891 N. Northsight Blvd., Scottsdale, COST: Free for leads group members. Trial session offered with advance registration. INFO: Sheila Kofahl at skofahl@

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60 | Scottsdale Airpark News December 2015

Held on the third Thursday of each month at locations throughout Scottsdale, this breakfast gathering brings business professionals together who are dedicated to promoting each other’s businesses with a strong commitment to mutual success. WHEN: Thursday, Dec. 17, from 7:30 a.m. to 9 a.m. WHERE: Airpark Dodge Chrysler Jeep, 7801 E. Frank Lloyd Wright Blvd., Scottsdale COST: Free for members, $20 guests. Additional $5 fee for registration at the door. INFO: Kelly McCoy at (480) 355-2712 or

Friday Forum Micamp Solutions

As the deadline has passed to become compliant with EMV chip-based cards, business owners place their business at risk if owners have yet to update payment terminals. WHEN: Friday, Dec. 18, from 8 a.m. to 9:30 a.m. WHERE: Scottsdale Area Chamber of Commerce Board Room, 7501 E. McCormick Pkwy., Suite 202, Scottsdale COST: Free for members and guests. Space is limited. INFO: (480) 355-2707 or email Angie Bellinger at abellinger@scottsdalechamber. com.

Meet Your Neighbors Lunch

Join the Chamber for a monthly event designed for members and non-members to network over lunch. Held monthly at locations throughout Scottsdale, this unique event is all about building community and getting to know neighbors. WHEN: Friday, Dec. 18, from 11:30 to 1 p.m. WHERE: The Scottsdale Resort at McCormick Ranch, 7700 E. McCormick Pkwy., Scottsdale COST: $10, $15 at the door INFO: Kelly McCoy at (480) 355-2712 or email

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Here Are the

WINNERS Eric Luoma and Kristina Luoma-Dyrr, brother and sister who run the family-owned Cactus Flower Florists, received the 2015 Business Leadership Award from Scottsdale Leadership Inc. Gov. Doug Ducey presents the Jenkins Youth Leadership Award to Grace Taskinsoy.

Mary Manross

erger es Mills-Y Dr. Franc

62 | Scottsdale Airpark News December 2015

Scottsdale Leadership announces 2015 Spirit of Community Leadership Award recipients


r. Frances Mills-Yerger, Mary Manross, Cactus Flower Florists and Grace Taskinsoy are among Scottsdale Leadership Inc.’s 2015 Spirit of Community Leadership Awards recipients. Mills-Yerger was awarded the Frank W. Hodges Alumni Achievement Award. Manross, former Scottsdale mayor, won the Drinkwater Community Leadership Award, while Cactus Flower Florists was given the Business Leadership Award. A student at Scottsdale Preparatory Academy, Grace was awarded the Jenkins Youth Leadership Award. These recipients will be honored at the Scottsdale Leadership 16th annual Spirit of Community Leadership Awards Luncheon, sponsored by Scottsdale Insurance, from 11 a.m. to 1:30 p.m. Friday, Dec. 11. The event is open to the public and will be held at The Phoenician, located at 6000 E. Camelback Rd. Tickets are available at The Hodges Alumni Achievement award, presented by Prestige Cleaners, is named in memory of Frank W. Hodges, a graduate of Scottsdale Leadership Class I and a firefighter. The award is bestowed upon a Scottsdale Leadership alumnus who captures Hodges’ passion for the community and who continues to illustrate exemplary community service, passion for the community and humanitarian values. Mills-Yerger, also known as “Dr. Franny,” is the founder and CEO of Workshops for Youth and Family, a nonprofit organization whose mission is to foster personal leadership and resiliency in youth and families through programs that inspire positive growth and change. She has been involved in developing character, leadership, communications and life skills for thousands of youth and their families throughout the Scottsdale area for nearly 40 years. A graduate of Scottsdale Leadership class 16, Mills-Yerger has volunteered thousands of hours to mentoring youth in the community. The Drinkwater Leadership award, presented by Merrill Lynch, and named in honor of former Scottsdale Mayor Herb Drinkwater, recognizes the achievements of a member of the community who exemplifies Drinkwater’s spirit of on-purpose living and positive intent for the community and has made a significant and notable contribution to the greater Scottsdale community. Manross, who served as Scottsdale’s mayor from 2000 to 2009, has been an active member of the Scottsdale community since moving

to the Valley nearly 45 years ago. From positions on boards and commissions to her current involvement with Scottsdale Unified School District’s Foundation board and the Partners for Paiute board, Manross exemplifies what it means to be a community advocate and leader. The Jenkins Youth Leadership Award, presented by Cox Communications, is named in memory of Bill Jenkins, high school teacher and former Scottsdale mayor, and recognizes a youth who demonstrates excellent leadership at school and in the community. Grace has dyslexia, was a member of a core team of students that developed legislation, met with state representatives, built community support and supported Senate Bill 1461. Senate Bill 1461 exempts dyslexic children from the state’s Move On When Reading rule and allows teachers to include dyslexia training toward their required continuing-education credits. Grace is also a volunteer with the Foundation for International Medical Relief of Children, where she volunteered at a medical clinic in Costa Rica, assisting refugees who did

not have access to medical care. She also volunteers with the Key Club and is a leader and competitor with the Scottsdale Gymnastics Xcel Competitive Team. Grace says she hopes to attend Brown University and major in international relations and business management and would one day like to become the CEO of a large international business. The Business Leadership Award honors an organization that positively impacts Scottsdale and the community as a whole. The Business Leadership Award, presented by Henkel, recognizes a company that promotes and exemplifies leadership and community service values. Since 1972, Cactus Flower Florists has been serving the metro Phoenix area with beautiful floral design and matchless service. From a single store on Scottsdale Road to five locations throughout the Valley,

they have bloomed into Arizona’s leading florist. Cactus Flower Florists started as and continues to be a family-owned-and -operated business, including Scottsdale Leadership alumni, brother and sister, Eric Luoma, class 9, and Kristina Luoma-Dyrr, class 25, who grew up watering plants and running deliveries. Today, Eric and Kristina run the daily operations of Cactus Flower. “The Scottsdale community and the Valley as a whole are lucky to have the commitment and dedication of volunteer leaders like Frances, Mary and Grace,” says David Nelson, Scottsdale Leadership board president. “And we are fortunate to have the ongoing support of such long-time businesses like Cactus Flower. Scottsdale Leadership is thrilled to honor these outstanding individuals and corporate partner at our Spirit of Community Leadership Awards Luncheon in December.” For more information call the Scottsdale Leadership office at (480) 627-6710 or visit 

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Renovated resort welcomes locals and leisure travelers

The Scottsdale Resort at McCormick Ranch was recently renovated and reopened as The Scottsdale Resort at McCormick Ranch. Guests are already enjoying a sparkling resort pool.

By Alison Stanton


n 1976, the Scottsdale Conference Center opened for business as the first conference resort in the country. For almost four decades, it earned a reputation for its conference facilities and impressive amenities all in a high-class, scenic setting. Although business owners and others in need of conference space knew about the Scottsdale Conference Center, Patrick Connors, director of sales and marketing, says the surrounding community never felt like they were welcome. This all changed, Connors says, when the Scottsdale Conference Center recently closed down for 100 days for renovations and reopened in September as The Scottsdale Resort at McCormick Ranch. “Destination Hotels took over the property and began a complete rebranding,” Connors says. While the center still focuses on conferences, the renovations created a resort environment that is an option for locals and leisure travelers. “We have opened our doors and we want everyone to come in,” he says. For example, Connors says, the new Kitchen West restaurant and Bar Six40 are already becoming popular with locals,

and 326 guest rooms welcome business travelers who are there for a convention as well as families who are on a staycation. “We are finding a nice balance with our conference business, conventions and leisure options,” Connors says. “We have a new entrance, a nice greenbelt area, great outdoor courtyards and a resort pool. There were some very nice changes to the property and the renovations went very well.” One of the things that helps The Scottsdale Resort at McCormick Ranch stand out from other conference centers is its many amenities in the rooms. “We have ergonomic swivel chairs versus plain banquet chairs, and the rooms were built for meetings with built-in A/V systems, sound and lighting. At other properties, these are things that you typically have to pay extra for,” he says. The conference area is also large enough, Connors says they can easily hold more than one meeting at once. “We can have two groups of 250 people here and they will be in their separate spaces and not competing with each other,” he says. The conference spaces are also easily divided, which allows them to

64 | Scottsdale Airpark News December 2015

accommodate groups as small as 10 to as large as 800. “We have many, many legacy clients, and some we have seen more than 10 years in a row,” Connors says. The recent renovations are already attracting attention from engaged couples as a place to get married. “We’ve had three or four weddings here already and thanks to the renovation we’ve been able to create some beautiful weddings.” Whether he is meeting with established clients, brides-to-be or the community, Connors says he enjoys watching the positive reactions. “Seeing the property grow from what was known as a conference center and watching it evolve to something that can cater to every guest has been wonderful. I love watching the reactions of guests who have been coming for years and years and seeing the jaw-dropping looks on their faces.” The Scottsdale Resort at McCormick Ranch is located at 7700 E. McCormick Pkwy., Scottsdale. For more information, call (480) 991-9000 or visit www. 


Guaranteed Rate

Program speeds mortgage approvals by putting application process at buyers’ fingertips By Rod Dennis


he Internet has changed the way we live, work, shop and communicate. Now digital technology is streamlining mortgage purchase applications and refinancing approvals—from weeks down to a half hour, in some cases. Consumers can thank Chicago-based Guaranteed Rate for introducing software that skinnies down a previous long and often tedious undertaking. Using the company’s online system, consumers can secure a mortgage electronically all the way up to closing. The Guaranteed Digital Rate Mortgage system was designed to make it easy for even a computer novice to navigate the process from A to Z. A homebuyer, or a homeowner who is refinancing, is guided through an easy step-by-step interface to choose a loan program that best suits the homeowner’s needs, view the customized interest rates available, complete the online application, see credit scores from all three credit bureaus and get online loan preapproval. It also allows the buyer an option to securely upload and digitally sign key documents. In her column in the Chicago Tribune, nationally known personal finance expert Terry Savage wrote that Guaranteed Rate is demystifying and reducing the costs of the American Dream of home ownership. “Gone are the days of begging a lender to get the paperwork done in time,” Savage said. “There simply is no paperwork—only completely transparent processing of all necessary reports.” Guaranteed Rate employs a cloud-based application called Transfersafe to share documents between the borrower and the loan originator. Secure, cloud-based applications are stored on the Internet rather than on a local computer, giving users access to the information from the cloud wherever they have an Internet connection. After the application kit, forms and disclosures are completed, Transfersafe

notifies the borrower that the mortgage application is ready to be signed. After signing the forms, the borrower is instructed how to upload key verification documents— i.e., W-2 forms, paystubs, copies of checking and savings account statements, etc.—into Transfersafe. No more faxing documents or sending them from unsecured email exchanges. All uploads of the sensitive information are protected by a secure audit trail, including security numbering and time stamping. Guaranteed Rate retains a personal touch. At any time during the process, borrowers have real-time access to the company’s loan originators and their expert advice. And once all the borrowers’ information has been received, a licensed mortgage originator steps in to guide the application and supporting data on the path to approval. By bringing leading-edge technology to the market, Guaranteed Rate has become the eighth largest retail mortgage lender in the United States. Company President and CEO Victor Ciradelli was named “CEO of the Year” by the Illinois Technology Association and the company’s online loan application was recognized by Built in Chicago as the city’s “Best Corporate Digital Innovation”. According to an article in the USA Today Personal Finance Section, more and more homebuyers and loan-refinance applicants will use computers and digital devices to apply for, monitor and close on home loans, with few if any personal meetings and less paperwork getting sent through mail or fax machines. This trend is expected to accelerate as greater numbers of Millennials enter the home-buying market. For more information about Guaranteed Rate or to apply for a mortgage online, go to  Rod Dennis is vice president of mortgage lending at Guaranteed Rate, 14811 N. Kierland Blvd., Suite 100, Scottsdale. He can be reached at (480) 850-6501 or NMLS ID: 150049.



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Company Looks to Expand Sales for Electric Tankless Water Heaters

An Airpark company, trutankless, has begun testing and certification for several international standards of its electric tankless water heaters, which the company hopes will lead to future sales to more than 30 European countries, according to a report in AZ Big Media. The company, located at 15720 N. Greenway Hayden Loop, Suite 2, expects to demonstrate that the product complies with the essential requirements of European health, safety and environmental protection legislation. “Since launching trutankless in 2014, we have seen tremendous interest from the international market for our product,” says Michael Stebbins, president of trutankless. “We are now ready and excited to offer an unrivaled electric tankless water heating solution on a global scale.” The company has partnered with Bollente International, also of Scottsdale, to increase production and efficiently handle distribution to customers in the United Kingdom and throughout Europe, Asia, Dubai, Australia and New Zealand. According to a new study by Grand View Research, the global electric water heater market will grow from $16.68 billion to $29.32 billion by 2022, and an increasing demand for tankless water heating solutions is expected to supplement that growth. Info:

HealthiestYou Obtains $30M Growth Investment

HealthiestYou has obtained a $30 million growth investment from Frontier Capital. HealthiestYou, a telehealth company, offers a Web-based and mobile technology application to enable users to manage their healthcare needs 24/7, within the framework of their employer-provided benefits and with cost-effective options. Key features include telehealth with around-theclock virtual access to providers from any location; cost transparency tools; geographic provider searches with reviews; insurance connectivity and wellness engagement. HealthiestYou CEO Jim Prendergast says the capital and strategic support from Frontier gives his company resources to expand in the largely untapped and rapidly growing telehealth market. “The time is right for innovation to rise to the challenge and help both employers and employees reduce costs while improving access to quality

healthcare,” says Prendergast. The company, located at 20909 N. 90th Pl., Suite 105, will use the investment for more aggressive sales and marketing efforts, technology enhancements and leadership to increase its share of the large and rapidly growing telehealth market. Info: www.healthiestyou. com

Enterprise Bank & Trust Opens Raintree Drive Branch

Enterprise Bank & Trust opened a new North Scottsdale location to strengthen its

commitment to the community and clients in the Northeast Valley, according to AZ Big Media. The new branch located at 8698 East Raintree Dr., Suite 104, will blend business banking and private banking under one roof. The bank will provide financial services including business and relationship bankers, personal bankers, residential and commercial mortgage services as well as a 24 hour drive-up ATM. Info: www.

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BILL INGLIS, CO-OWNER WITH DIANE INGLIS, LEGACY FLIGHT TRAINING •Y  ear your company was founded: 2010 • Years in the Scottsdale Airpark? Moved in early 2015 • Employees: Under 10 • Industry: Simulator and in-aircraft training for owners/operators of the Piper PA-46 family of aircraft • Annual revenue: Undisclosed

Scottsdale Airpark News: How is business going relative to last year? Business has been robust this year. Piper Aircraft continues to bring new and innovative features and technology to its product line, which helps us to continue to grow and enhance our services to Piper PA-46 owners. What kinds of plans for growth can you share that might give insight into some of the other things happening in your industry? The Scottsdale facility was a big growth move for has provided us with the ability to offer great service and training to our customers on the West Coast, with a much higher level of convenience. We have also recently moved our Vero Beach, Florida, facility to increase our training capacity. Both facilities were designed with growth in mind and can accommodate additional simulators and staff should the market support it. Are you planning to do any hiring in the next six months? We’re always on the lookout for qualified professional flight instructors with a high level of attention to customer satisfaction and experience in the Piper PA-46 family of aircraft. Get the latest from the Scottsdale Airpark News delivered directly to your inbox. Click the subscription link on or scan the code below.

68 | Scottsdale Airpark News December 2015

How do you find it best to recruit new team members in this age of technology? We utilize aviation industry online job boards, websites and social media. How optimistic are you about the economy getting better in the next year? We are very optimistic about our future in the coming 12 months and beyond. As long as we keep our training at the

forefront of the industry and continue to hold the safety and satisfaction of our customers as our No. 1 priority, we are confident in a bright future. What is one thing about your business you believe other businesspeople in the Airpark would be surprised to know? Simulator and flight training for owners and operators of the Piper PA-46 is now available in Scottsdale. We also recently relocated our Vero Beach, Florida, facility to within the Piper facility to increase our training capacity. What are some of the challenges faced by your industry and how is your company working to overcome them? Our industry is constantly under siege by rising prices and the threat of user fees. Who is a role model in business whom you look up to? Other business owners who started out the same way we did, who took a risk among many uncertainties. What are your business goals over the next 12 months? Our short and longterm business goals are single-minded: to always be challenging ourselves to provide the safest, most customerfocused simulator and flight training for PA46 owners and operators in the industry. Always. 

how'sbiz? TODD HARTLEY Owner with Wendy Hartley, WireBuzz • Year company was founded: 2010 • Years in the Scottsdale Airpark: Four years • Employees: 20-plus • Industry: Video marketing and sales enablement • Annual revenue: More than $2 million

Scottsdale Airpark News: How is business going relative to last year? We’ve doubled revenue each year we’ve been in business. In 2015, we had enough surplus to grow our team and build a brand new office at Raintree Crossing, which is located on the northwest corner of Raintree Drive and Northsight Boulevard. What kinds of plans for growth can you share that might give insight into some of the other things happening in your industry? Sales and marketing teams are starting to recognize how effective video is in building relationships and driving revenue with prospective customers. In most cases, our clients don’t come to us asking for video. They seek solutions to everyday sales and marketing challenges, such as speeding up the sales cycle, reducing marketing costs, increasing customer retention, etc. We’ll be increasing our focus on producing educational content in these areas, including videos, blog posts, and webinars. Naturally, we’ll include ways that video can be used to amplify results, but the focus is on solving the big business challenges our clients face. We’ll also be hosting several presentations and networking events at our new office. Are you planning to do any hiring in the next six months? Absolutely. We’re growing. How do you find it best to recruit new team members in this age of technology? As a creative agency, our best recruitment strategy is referrals within our professional network. In my experience,


Editor's Note:

n each issue of the Airpark News, we get up close and personal with Airpark business owners to learn more about their particular operating environment and how they see the future of their business shaping up. Airpark businesses come in a variety of shapes and sizes. This feature is designed to present a cross section of those companies, meet the key people involved and help you get to know the Airpark business community better. Businesses interested in being profiled should email

high performers tend to know one another, so most of our hires are based on professional recommendations. For entry-level positions, we typically use the standard hiring channels, but differ in that we’re primarily looking for culture fit, strong communication skills and the desire to do exceptional work. How optimistic are you about the economy getting better in the next year? Optimistic enough to build out a new Airpark office. What is one thing about your business you believe other businesspeople in the Airpark would be surprised to know? Everyone in our office has been touched, one way or another, by cancer. So as a company, we decided to leverage our digital marketing skills to help cancer patients by launching three cancer awareness initiatives, where experts explain the complex in easy-to-understand terms, at BreastCancerAnswers. com, and Our in-house videographers and social media teams have generated an audience of 1.1 million followers and we are close to approaching 10 million views of our videos. For breast cancer awareness month, our audience watched over 260,000 minutes of our videos. What are some of the challenges faced by your industry and how is your company working to overcome them? In the next couple of years, everyone

will know about the power digital video has as a business tool. WireBuzz is focused on producing helpful articles, videos and webinars that teach the most effective tactics for incorporating video into your sales and marketing. Not only will this help WireBuzz maintain our aggressive growth rate, but it will also help the industry continue to expand as our end-users become savvier. We also offer video deployment services to ensure our clients are getting the most out of their video investment. From setting up email autoresponders to managing social media and video advertising campaigns, our primary goal is making sure our clients get measurable results. Who is a role model in business whom you look up to? Just in the Airpark alone, I’ve got three business role models I look up to. I’m inspired by the Axosoft’s Hamid Shojaee, Bob La Loggia from Appointment-Plus and Sharon Bondurant from TechFinders. What are your business goals over the next 12 months? Most of our growth has been through existing client referrals and retentionbased business. We haven’t had to do any of the marketing or sales automation we build out for our clients. But now it’s time for us to become our own best case study, so over the next 12 months, our primary goal is to build out our own inbound marketing strategy. 2016 is going to be a fun year for WireBuzz. 

December 2015 Scottsdale Airpark News |



DECEMBER Business Horoscopes By Weiss Kelly, PMAFA “The Valley’s Astrologer” Whether you’re a small-business owner or have other career aspirations, insights into how the planets influence your work month can help you plan for maximum performance and project success. ARIES 3/21-4/19 2015 began with thoughts of career and work. It ends with your work direction being modified. Last month’s compromises and consultations continue, requiring your patient applications on a week-toweek pattern. December’s New Moon, occurring on Dec. 11, brings a feeling of renewal, and a career-related boost on Dec. 17, in addition to happy news about finances. TAURUS 4/20-5/20 Early this month, the reality of your personal finances and certain personal and business relationships may present temporary challenges. Flexibility will be needed. Put your cash, assets and bills in order midmonth, so you can start the new year off right. As the holidays approach, you’ll be going in a new direction and ready to break new ground in 2016. GEMINI 5/21-6/21 Constancy (creating effective and lasting change) is the key to December’s success. Stick to dayto-day plans. You may do things differently in the second half of the month, but a routine is great when it works. Bouncing ideas off a partner provides a mirror of your own interests. Holiday festivities and events are ideal settings for networking. CANCER 6/22-7/22 Last month’s assault on paperwork, scheduling and starting projects may continue well into the first week. Expect extra pressure to finish up ahead of time as early as Dec. 5. A New Moon always introduces a sudden change, so this month’s New Moon on Dec. 11 allows you to make an informed decision with confidence, then focus on home/family celebrations. LEO 7/23-8/22 Early December’s patterns require you to stay focused on an important personal project or objec-

tive. This last month of 2015 can end on a progressive note. You may need to do additional analysis. Combining business with social encounters is a plus, and you can dress up and look your best. A financial blockage or agreement should clear up by the last week of 2015. VIRGO 8/23-9/22 Finish up on assignments or pending work so you can focus on a home/family theme, including a sense of personal security. The focus of the next couple of weeks turns to material affairs and work issues. Leave those issues on your desk and “work” on your close relationships, combining your professional associations with some holiday entertaining. LIBRA 9/23-10/23 It’s party time and you are at your best, socializing and combining business with December’s festive happenings. Signing contracts and proposals turning into agreements during the week of Dec. 15 looks favorable. Minimize business and put effort into family happenings Dec. 22 through Dec. 25. SCORPIO 10/24-11/21 There is no need to panic or wait for the approval of others, as you can do it yourself, provided you are willing to work hard. Try to avoid minor confrontations Dec. 5 through Dec. 12. Venus enters your sign later on; meaning work opportunities via some kind of learning process is offered in the year ahead. Money concerns follow you into this year’s final month, but don’t let it interfere with your holiday plans. SAGITTARIUS 11/22-12/21 Travel may not seem so appealing to you this month, so try to arrange any business travel within the first week, while other Sags should get any meetings or agreements confirmed by then. Expect

70 | Scottsdale Airpark News December 2015

to work harder learning new technologies. December allows you to re-invent yourself. Social activity and work demands your presence with little time for home/family obligations. CAPRICORN 12/22-1/19 You may not get into the full swing of celebrations. Pending work assignments are best completed alone as those involving litigation can reach a satisfying conclusion by midmonth. Recharge your work batteries. Focus on awareness of your clients’ needs, then spend the last 10 days in a holiday setting and work on fun. The Christmas Full Moon puts you in the spotlight. A partnership or a relationship could turn more serious. AQUARIUS 1/20-2/18 You’ll be right in your realm this month, with all the festivities, office parties, end-of-theyear meetings and get-togethers with co-workers. It will take a real effort on your part to get all those work assignments, meetings and contracts completed before midmonth. After Dec. 18, the influence of “who you know” will bring a bit of happiness into your professional life via the numerous activities, invitations, and parties. PISCES 2/19-3/20 You can look forward to further progress. All healthrelated industries and medical professions show rapid growth, in spite of controversies and so does the highly advanced technology fields with surprising developments. The New Moon on Dec. 11 is a good time to start something career/work related. Dec. 16 through Dec. 18 links you to social activities. “Business as usual” will not be usual in 2016. For your very own personal six-month 2016 Forecast, recorded by Weiss on a CD, contact

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airparkbusinessnews Theory R Properties Rehabs Echo Executive Business Park


Send your Greater Airpark/North Scottsdale business news to

Marriott International to acquire Starwood Hotels & Resorts Worldwide

Marriott International Inc. is acquiring Starwood Hotels & Resorts Worldwide in a deal that will create the world’s largest hotel company. Valued at more than $12 million, the combined company will include more than 5,500 hotels and 1.1 million rooms globally. The move means several properties near the Airpark will operate under Marriott’s ownership, including The Phoenician, Sheraton Desert Oasis Villas Scottsdale, W Scottsdale and Westin Kierland Resort and Spa. “This greater scale should offer a wider choice of brands to consumers, improve

Echo Executive Business Park is 97 percent occupied after Theory R Properties, the current property management company, completed more than $350,000 in improvements. Southwest Jet Center, located across the Scottsdale Airport runway from Echo Executive Business Park, purchased the distressed property in December. Theory R Properties managed the construction rehab of the distressed buildings. The exterior was painted, energy efficient LED lighting installed, the parking lot improved and new landscaping put in. Existing tenants were relocated to one building while three others were renovated with a tearout of old walls and construction of new walls with modern flooring and kitchenettes. Many spaces were built to suit specific floor plans for new tenants while others were built out as spec suites. Located near Gate A of the Scottsdale Airport, Echo Executive Business Park, now 97 percent occupied, offers office and hangar space.

…continues on page 10



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The site includes a marketing firm, law firm and an electrical supply distributor. Info:


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Offices were renovated at Echo Executive Business Park with a complete tear down, then new walls constructed with fresh flooring and kitchenettes that spoke to a modern theme.

7900 E. Greenway

Various Small Office Suites. Electric Included, Short term leases ok, easy 101 Fwy Access.


7607 E. -7619 E. Greenway

One Suite - Reception, Office, Bathroom, Evap Warehouse, Front loading Overhead Doors.

1,680 ± 1,706 ±

7825 E. Redfield Rd. 7735 E.Gelding

Showroom, Open Office, Bathroom 100% a/c Warehouse, Covered Parking! Office, Reception, Evap Warehouse, Restroom.

1,875 ±

7740 - 7750 E. Redfield Rd

Only Three Suites Left! 100% A/C Warehouse, Exposed Ceilings, Redfield Exposure, Best Location!

1,800± 2,160 ±

8281 E. Evans Rd.

Two Suites, Reception, Break Area, Restrooms, , 12’ Clear, 100% A/C Warehouse, Near Freeway!

2,704 ±

7900 E. Greenway

Industrial space, 2 Offices, Reception, Bathroom & Warehouse.

4.293 ±

7707 E. Acoma

Beautiful Showroom w Reception, 2 Offices, Lg Open Office, 3 OH Doors, 100% A/C.

4,485± 5,657 ± 8,647 ± 5,232 ±

8350 E. Evans Rd. 7777 E. Paradise Lane 7575 E. Redfield Rd.

One Suite - FLEX space - Reception, 4 Offices, Open Work Area, Breakroom/Evap Warehouse. Showroom, Office, Conf Rm, Production Rm, 100% A/C Warehouse, 24’ Clear Oversized OH Doors. 50/50 Buildout - Two Suites Available - Grade Level & Loading Docks, Monument Signage!

FOR SALE 2,400 & 2,760 ±

2,400 to 16,000 ± 3,300 ± 3,468 ± 5,000± 6,426 ± 19,999 ±

4222 W. Indian School Rd (Phoenix) Two Suites, Auto Investment, 3 Bays, Body Shop, Fenced Yard

6502 N. 27th Ave (Phoenix) 6094 N. 57th Ave. (Glendale) 4045 E. Palm Lane (Phoenix) 7962 W. Gold Dust Ave. (Peoria) 10229 N. Scottsdale Rd. 6712 W. Indian School Rd. (Phoenix)

For Sale & Lease, Fenced Yards, Monument Storage. For Sale or Lease - Small Yard Included, 15% Office, 85% Warehouse. For Sale, Multi-Tenant - Fully Leased ! INCOME PRODUCER! For Sale - OWNER/USER/INVESTOR - GREAT Income Producer! Multi-Tenant Building . Investor Opportunity! Unique Office Building - Outdoor Patio Area , Newer Roof & Wiring. Land Opportunity! Fully Paved Lot - Owner will Carry!


7575 E. Redfield Rd.

CUTLER COMMERCIAL 2150 E. Highland Avenue, Suite #207 Phoenix, AZ 85016 602.955.3500 Phone | 602.955.2828 Fax

Cliff Cutler James M. Lieberthal Rod Crotty

This information has been secured from sources we believe to be reliable, we make no representations or warranties, expressed or implied as to the accuracy of the information.

6 | Scottsdale Airpark News December 2015

NOW OPEN! New Air Conditioned building! SW Scottsdale

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airparkbusinessnews economics to owners and franchisees, increase unit growth and enhance long-term value to shareholders,” says Arne Sorenson, president and CEO of Marriott International. Adam Aron, Starwood Hotels & Resorts Worldwide interim CEO, says, “Our guests and customers will benefit from so many more options across 30 hotel brands, while our hotel owners and franchisees will derive value from our combined global platform and efficiencies.” Info:

The Pillar Sold to Real Estate Companies

CBRE has completed the sale of Pillar at Scottsdale, a 539-unit apartment community located at 17212 N. Scottsdale Rd., according to AZ Real Estate. The property, 96 percent occupied at the time of the sale, sold for $95.8 million. The seller was Private Portfolio Group of Seattle. The purchase was a joint venture between

Seattle-based Security Properties and Boston-based Intercontinental Real Estate. “Pillar at Scottsdale is located in the Scottsdale Airpark submarket, putting it within a 5-mile radius of 142,000 jobs and some of the Valley’s most notable corporate employers,” says CBRE’s Sean Cunningham. “It is already a highly desirable community and with a minor interior renovation program, new ownership should see significant return on investment through rental rate growth.” Developed in 1999, Pillar at Scottsdale features direct access garages for most units, an indoor basketball court, oversized fitness center and resort-style pool. Info:

Food & Beverage Director Hired at Boulders

John Maskovich will be overseeing six onsite restaurants as the new director of food and beverage at Boulders Resort & Spa. Maskovich, who served as the director of food and beverage at the Sky Ute Resort & Casino, will oversee the Palo Verde,

the Spotted D o n k e y Cantina, the Spa Cafe, the Grill Kitchen and Bar, the Bakery Cafe, Discovery Lounge, room service and the catering and banquet John Maskovich staffs. “John is an excellent addition to our management team,” says Howard Harris, general manager for the Boulders Resort & Spa. “His culinary expertise and extensive industry knowledge will further improve our commitment to world class resort service. Maskovich also held a position as general manager for the Westin Canal Place Hotel in New Orleans, and served as the director of food and beverage for the River Palms Casino and general manager at Tropicana Casino in Laughlin, Nevada. …continues on page 12


AIRPARK PROPERTY OWNER • Full Service Commercial Real Estate Company • Serving the Greater Airpark and Surrounding Areas • Providing Affordable Customizable Services to Owners, Associations, Lenders

Judy Amland


Q: A: Q: A: Q: A:

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A tenant reports a major irrigation leak at my property, requiring immediate water turn-off. How can you help? We will be at the property to turn off the water and will promptly notify the landscaper to identify the problem. Save on water bills! My tenant’s lease renewal is at stake due to an ongoing noise issue with a neighboring tenant. The tenant would like someone to witness the noise now! How can you help? Since we are local, we will respond immediately and work on resolving the issue so your tenants are satisfied. We also manage tenant improvements! I want my property manager to be knowledgeable about the Airpark market AND my property. What can you offer? Managing 19 buildings in the Airpark, Judy has extensive knowledge of market conditions including lease and vacancy rates.

WE ARE LOCAL SO YOU DON’T HAVE TO BE! | 7820 E. Evans Road, Suite 400, Scottsdale, AZ 85260 10 | Scottsdale Airpark News December 2015

Thank You to Our Clients and Colleagues for Your Continued Support During 2015. It has been an amazing year. We celebrated our Seventh Anniversary, we were once again ranked by U.S. & News World Report among the Best Law Firms® 2016 in Arizona—Bankruptcy, Commercial Litigation and Construction Law, and we expanded our Estate Planning group with the addition of Abbie Shindler, Partner.



December 11, 2015 The Phoenician, 6000 E Camelback Road

HONORING Frances Mill-Yerger, Ph.D., Class 16

Presenting PArtner

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Supporting PArtners Grace C. Taskinsoy

Jenkins Youth Leadership Award Presented by Cox Communications

Honorable Mary Manross Drinkwater Leadership Award Presented by Merrill Lynch

$125 per seat, $1500 per table

Cactus Flower Florists

Business Leadership Award Presented by Henkel Consumer Goods

For tickets or more information, visit or call (480) 627 6710 December 2015 Scottsdale Airpark News |


airparkbusinessnews Caliber Exec Named a Top 35 Entrepreneur Under 35

Jennifer Schrader, chief operating officer for Caliber Companies, was recently named to the Arizona Republic’s 2015 list of top 35 Entrepreneurs Under 35. “Starting an investment company on the heels of a disastrous real estate bust with no capital and setting a target to become one of the most innovative real estate companies in America would Jennifer Schrader seem aggressive,” Schrader says. “However, setting goals deep seeded in core operating and investing values has proved successful. It’s the foundation by which we continue to grow and achieve significant milestones.” In seven years, Caliber has grown from a startup with no initial capital to a full-service investment firm that has acquired and repositioned over $150 million

in commercial, residential, multi-family and hospitality real estate assets throughout Arizona. Schrader and her husband, fellow co-founder, Donnie Schrader, moved from Michigan to Arizona eight years ago. They, along with Chris Loeffler, started Caliber when no financial institutions were lending money, especially for real estate. Caliber has grown into investment, construction, development, property manager, real estate brokerage, builder of single family homes, multifamily, commercial, hospitality and self storage with 40 full-time team members at the Scottsdale Airpark headquarters and 350 employees, including the hospitality team members. Info:

Land Trust land, additional recreational attractions and several resorts and hotels. Gruen Gruen + Associates was hired in January to complete the market feasibility analysis, including the City-owned 80-plus acres located north of Bell Road and 103plus acres located south of Bell Road and west of the Notre Dame Preparatory High School. The City will complete a parking analysis and plan for the area and a flood control study of the Reata Wash. Info:

Bell Road Corridor Study Available Online

Golfers can play a friendly round, enjoy lunch and participate in a raffle to support youth development in the Phoenix area. The Boys & Girls Clubs of Metro Phoenix’s Connect volunteer group will host its ninth annual Birdies & Greens Golf Classic at 12 p.m. Saturday, Dec. 12, at Gainey Ranch Golf Club, 7600 E. Gainey Club Dr., in

The City of Scottsdale’s Bell Road Corridor study is available online. This project will establish a framework for developing City-owned and surrounding corridor properties in the Bell Road area. The study area includes WestWorld, land owned by the City of Scottsdale, the Arizona State



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Up to 5 qts. 5W-30 oil. Plus tax & E.P.A. fees and shop supplies. Most cars and light trucks. 3/4 ton over-size trucks and vans, add $5. Includes 27-point inspection. *With appointment. TIRES ROTATED IF NEEDED.



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12 | Scottsdale Airpark News December 2015

119 95

SAVE $$$ OVER DEALER PRICING! Includes: Lube, Oil & Filter, Air Filter, Cabin Filter (if equipped), Tire Rotation/Brake Inspection, Test Battery, and Inspect and Check all items prescribed by manufacturer such as Fluids, Belts, Hoses, Suspension Components, Steering Mechanisms and Linkages, Fuel Lines and Hoses, Exhaust System, etc. Other items required by your vehicle manufacturer to be replaced or renewed will be extra. Vehicles requiring more than 5 quarts, or requiring synthetic blend oil will be slightly higher. Not applicable to modified or commercial vehicles over 3/4-ton trucks or vans. Taxes, Waste Fees, and Shop Supplies are additional.


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Birdies & Greens Benefits Boys & Girls Clubs of Metro Phoenix



Complete exchange of antifreeze with radiator rust inhibitor. We will also check your: A.C.-Heating system performance, measure vent temps, inspect all suspension items and steering mechanisms. Check and inspect all belts, hoses and all fluids. E.P.A. fees, tax & shop supplies extra. Dex-Cool or any other manufacturer specific coolant extra. Limit up to one gallon. Expires 12/31/15.

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December 2015 Scottsdale Airpark News |


If it doesn’t challenge you it doesn’t change you! - Fred DeVito

airparkbusinessnews Matson Money Expands

Matson Money will expand operations with the lease of 47,482 square feet of office space at La Curvata. The company occupies approximately 7,000 square feet in Building D at La Curvata and has leased 47,482 square feet in Building E, located at 18760 N. Pima Rd. The Cincinnati-based company is a full-service registered investment adviser firm offering asset management services through independent financial professionals nationwide. Cushman & Wakefield Senior Vice President Sean Spellman and Executive Managing Director Jeff Wentworth serve as exclusive leasing agents for La Curvata, a five-building office project totaling 167,428 square feet. “Matson Money opened its initial Arizona office at La Curvata recognizing it would expand within the project,” says Spellman.


ge you!

You have always heard about personal training and now you can try it for only $89 including unlimited team training in our boot camps, 4 small group training sessions (60 minutes) with a comprehensive evaluation and full 24/7 gym access during your first 14 days!

You can feel sore tomorrow or you can feel sorry tomorrow, If it doesn’t challenge you it doesn’t change you! you choose… - Fred DeVito


14 days for $89

Our 14 Day Trial Experience tIme, It’s about makIng tIme. Includes:

Scottsdale. Gainey Ranch’s Clubhouse Kitchen will serve lunch, and the event features award festivities, raffle prizes and prizes for the longest drive, closest to the pin and first, second and third place finishers. Entry fee is $200. Green fees, golf carts, range balls, lunch and award festivities are included in the entry fees. There are also additional sponsorship opportunities available. Info:



tRY us

14 $89! days for $89! for Training

o Gym Membership

Our 14 Day Trial Experience Includes:

First Starbucks to Serve Beer, Wine May Be in Airpark

* Must be 18 years of age or older. Must have O Comprehensive Evaluation O Individualized Program Design O 4 Small Group Training Sessions valid local ID. Other conditions apply. See club O Unlimited Team Training O Gym Membership for details. Offer expires soon. The first “Starbucks

Evenings” store, which will serve craft beers 480-907-5900 | and wine, is likely to be 19120 North Pima Road #100, Scottsdale, AZ 85255 Located in CCV Center on Frank Lloyd Wright Boulevard, near the 480-907-5900 | 19120 North Pima Road #100, Scottsdale, AZ 85255 Loop 101, according Located in CCV Center to the Phoenix Business

zed Program Design O 4 Small Group Training Sessions rship

expires soon.

“The company exemplifies Scottsdale’s appeal as a destination for growing companies. Matson Money selected this property and area because it was ideally located for training and entertaining outof-state financial advisers.” Matson Money will vacate its smaller space in Building D and take occupancy of the new office space in August 2016. Info: www.matsonmoney. com. Journal. The City of Scottsdale approved liquor licenses for three Starbucks, which will include a location on Frank Lloyd Wright, in McCormick Ranch and Old Town Scottsdale. The changes will require new furnishings and some renovations to existing stores. Some baristas who are underage will be transferred to other locations that do not serve alcohol, the publication reported.

Massage Envy Opens on Raintree Drive

Massage Envy, a massage and spa services company, has opened a clinic at 8698 E. Raintree Dr., Suite 105. The 3,500-squareIt’s not about havIng tIme, It’s about makIng tIme. Comprehensive nothIng o wIll change. - Desiree T. foot clinic has 13 treatment rooms, Evaluation you nothIng, nothIng wIll change.four - Desiree dual-purpose T. training and If now youchange can try it for only $89 including including rooms for You have alwayssessions heard about personal training and now youmassage can try it for and only $89 includingHealth Skin facials mps, 4 small group training (60 minutes) with Murad o Individualized unlimited team training in our boot camps, 4 small group training sessions (60 minutes) with 4/7 gym access during your first 14 days! and spa rooms, according to a comprehensive evaluation and full 24/7 gym access during your two-couple first 14 days! Program Design a report in AZ Big Media. The facility also u can feel sorry tomorrow, you choose... You can feel sore tomorrow or you can feel sorry tomorrow, you choose... o 4 Small Group has a training room, a facial analysis area and a tranquility room with a fireplace. Training Sessions Info: * o Unlimited Team * AZ/Raintree

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Matson Money has leased 47,482 square feet in Building E, located at 18760 N. Pima Rd.

*Must be 18 years of age or older. Must have valid local ID. Other conditions apply. See club for details. Offer expires soon.

14 | Scottsdale Airpark News December 2015

The Champions Course at TPC Scottsdale

Golf Digest Names TPC Scottsdale No. 2 in Best Remodel Golf Course

TPC Scottsdale was ranked No. 2 on a list of 10 best course remodels in 2015 by Golf Digest. The home of the Waste Management Phoenix Open scored well with panelists, who commented: “A much better course than before. The green complexes are the best improvement.” Info: …continues on page 67

Out In Front. When Arizona Snowbowl needed a lift, we said “how high?”

“Arizona Snowbowl isn’t your typical business — and Alliance isn’t your typical bank. They’ve taken the time to understand the needs of a seasonal business like ours and have been a catalyst in growing Snowbowl.” – Eric Borowsky, Managing Partner, Arizona Snowbowl

480.905.4460 …continues on page 61 Scottsdale Airpark 15100 N. 78th Way, #101 Scottsdale, AZ 85260 December 2015 Scottsdale Airpark News | 15 A division of Western Alliance Bank. Member FDIC.

As featured on CNBC for their creative learning programs

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4848 E. Cactus Rd. Ste. 600 NWC of Cactus Rd. & Paradise Village Pkwy.



Registration (Up to a $200 value) When you sign your child up for full-time program. New families only. Expires 12/31/15

Scottsdale near Cactus & Tatum 4848 E Cactus Rd Ste 600 602-996-5431

Chandler near Gilbert & Germann 2350 S Gilbert Rd 480-899-KIDS (5437)

16 | Scottsdale Airpark News December 2015

Gilbert near Power & Ray 2109 S Bluejay Rd 480-840-6500

Chandler near Alma School & Chandler Heights 4991 S Alma School Rd 480-821-KIDS (5437)

Coming Soon! Phoenix near 91st & Thomas 9130 W Thomas Rd 480-899-KIDS (5437)


e offer tremendous opportunities for individual stand alone franchises, multiple franchises or lease space franchising. In return for your commitment, we provide comprehensive, accessible training and reference tools. We teach you how to utilize our unique program for maximum benefit. As you continue your decision-making process, please take full advantage of our knowledgeable staff who will assist you in making an informed business decision.

A proven support system At Kids Incorporated, we promote the freedom and opportunity to build your business, your life, and lifestyle. We reward your hard work, drive, and dedication with an unparalleled support system. Our franchise is based on a solid and proven business model to ensure your success and ours. As a family-owned and operated business the success of our franchising is extremely important, as is our reputation. Our commitment to your success will begin at site selection and be ongoing.


• Over 27 years of experience in the operation, development and management of both corporatebased child and stand-alone child care center. • Extensive experience in elementary education, planning and opening elementary schools

Extensive training:

• Extensive & thorough operating manuals detailing every aspect of the business • Training at our Flagship Location in Chandler and at your Location • Ongoing educational opportunities • Operations processes

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• Assistance with our preferred commercial realtors who know & understand our criteria & demographics, zoning, permits, licenses and other key elements • Footprints of center layout and theme design company


• Monthly Curriculum and Weekly Lessons plans for each classroom • Comprehensive custom curriculum for infant through school age children


• Strategic marketing and public relations (printed, electronic, multimedia) • Grand Opening Assistance • Assistance with merchandising


• Assistance in securing financing after a review of your preliminary qualifications. • Two options of investment levels • Assistance with staffing and enrollment • Valuable manuals, support, and step-by-step direction This information is not intended as an offer to or the solicitation of an offer to buy, a franchise. It is for informational purposes only. A franchise may be offered upon the delivery of a Franchise Disclosure Document. No franchises will be sold to any resident of any state requiring registration of a Franchise Disclosure Document until the offering has been registered or exempted by such state and the required Franchise Disclosure Document has been delivered to the prospective franchisee. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington and Wisconsin. If you reside in one of these states, or even if you reside elsewhere, you may have certain rights under applicable franchise laws or regulations.

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December 2015 Scottsdale Airpark News |


Corporate offices and hangars for Pinnacle Aviation.

18 | Scottsdale Airpark News December 2015

Pinnacle Aviation’s

Lofty Safety Status Charter company’s high ratings put it in top 1 percent for safety


By Marjorie Rice afety is a higher calling at Pinnacle Aviation. The charter company—the largest at Scottsdale Airport—has achieved the Stage 3 IS-BAO (International Standard for Business Aircraft Operations) rating from the International Business Aviation Council (IBAC) and the Platinum rating from Aviation Research Group/US (ARG/US). “Those are the highest possible ratings from each group, and I’ve been told only 1 percent of the world’s charter companies hold both,” says Pinnacle President Curt Pavlicek. “Pinnacle Aviation has a total commitment to providing the highest level of safety management throughout the company,” Pavlicek says. “It’s the culture of our company, so when we leave at night, we know that we’ve made every effort we can to ensure we have the safest operation. “When our clients get on the aircraft, we know that we’ve done everything possible for their safety.” The ratings are the culmination of more than six years of intensive effort. “We developed a Safety Management System (SMS) culture,” Pavlicek says. “We were very proactive and one of the first charter companies to go to the FAA (Federal Aviation Administration) and

say that we wanted to initiate an SMS. They invited us to be a beta tester of the system back in 2009, with our first audit. “The FAA was so impressed with our SMS presentation that they went back to their people and said this is what we want to pattern everybody after because Pinnacle is leading the game in terms of safety management. We have a great team and everybody believes in the same goal. Safety is No. 1. You can have the greatest operation but it doesn’t mean anything if you don’t make safety paramount.” To qualify for these ratings, companies are required to demonstrate a culture of safety that permeates the entire operation. In a recent conversation, several of the company’s managers discussed that culture and the processes that led to Pinnacle’s lofty safety status. “A culture of safety—that’s the message,” says Chris Birtch, director of training and himself a pilot. “It’s not just one person; every person in this company has to embrace the message.” “One real internal benefit of IS-BAO Stage 3 is the validation throughout the company that each employee is doing their job at a higher level,” says Orin Anderson, Pinnacle’s director of business development. “The aviation business requires exceptional internal teamwork to …continues on page 20

December 2015 Scottsdale Airpark News |


Chris Birtch, center, director of training, discusses specific procedures the pilots must follow with Scott Casey, director of aircraft charter and management services. deliver for our clients, and the Stage 3 rating gives our employees, working in different areas, tremendous confidence in their teammates.” “The rating included a rigorous audit last May by IS-BAO inspectors,” says Don Wade, Pinnacle’s director of safety. “IS-BAO

develops a comprehensive book of standards from front desk, to scheduling, to maintenance, to pilot operations, administration, the way we set up the facility, environmental standards—everything the company does. “The ARG/US rating required three dif-

20 | Scottsdale Airpark News December 2015

ferent audits,” Wade adds. “The audit standards are best practices for charter operators. We can tell our customers that Pinnacle is doing everything we can do to be the best that we can be.” While ARG/US ratings are widely known in the United States, the IS-BAO standard is an international standard, Pavlicek adds. “It’s known throughout the world much more than it is in the United States.” The ratings help potential customers choose among hundreds of charter operators. “As you begin to look at different aviation companies and what your options are, ratings come to the forefront pretty quickly,” Pavlicek says. “IS-BAO is an independent third-party verification of safety standards. We found Stage 3 validation was important in setting Pinnacle apart. A lot of Fortune 500 companies may have their own jets but still may need to use a charter operator, and they’ll look for this standard. “That’s especially true for international companies,” Pavlicek adds. “They may have nothing else to go by, so they may base a decision on that alone.”

‘A Painless Experience’

While safety is paramount, it’s not the only criterion potential customers consider

when choosing a charter company. “In our industry you’re dealing with high-profile and high-net worth people,” says Scott Casey, director of aircraft charter and management services. “We provide a painless experience for our customers,” Pavlicek says. “That includes going the extra mile—sometimes thousands of miles—to meet customer demands.” There’s where Casey’s group often steps in. “Scott’s the one who is there at 3 a.m. when a client shows up,” Pavlicek says. “He grabs their bags, takes care of their car. The client gets on and the pilots are ready to go. The experience is seamless. They’re precious cargo, so we take good care of them.” Many passengers are dealing with unexpected situations—an emergency board meeting, a family emergency—so the logistics have to come together quickly. That can be a challenge when the flight covers several time zones, or different countries and cultures. “We do a lot of international travel,” Casey says. “We have airplanes spread over six time zones. We have to be ready to manage flights to Zimbabwe, Buenos Aires or a small town in Iowa—wherever the client needs to go. “When you’re dealing with Europe or Asia or South America, you’re dealing with all the logistics there, whether it’s chauffeurs or body guards, or simply having fuel ready. Customs and catering in a second- or third-world country can sometimes present unique circumstances.” Sometimes the customer’s requests can be challenging—like the passenger who wanted Peking duck at 2 a.m. in a small town, or trying to find non-GMO vegan cuisine when the only place open after midnight in a tiny town is a funky diner where the cook laughs at you when you try to explain what GMO is. Pets are recurring passengers. “People will happily pay to have their dogs flown from their summer home to their winter home,” Casey says. “We’ve also flown other kinds of precious cargo like boxes of cigars—just cigars. I’m not exaggerating.” And then there’s the story about the cane—a favorite among Pinnacle’s team. A plane was chartered for a single elderly passenger. “We didn’t have any experience with this individual,” Casey says. “He was brought aboard by an assistant who helped settle him on the airplane, then disembarked before takeoff. Thirty minutes into the flight, the pilots called and informed me that the passenger was very concerned because he had forgotten his cane.”

Don Wade, right, director of safety, receives an award from the FAA demonstrating more than 50 years of accident-free operations. The plane made a stop at Rock Springs, a small town in Wyoming, to refuel. By that time, Casey’s team had gotten in touch with someone at the airport who got his roommate out of bed and at a Walmart by 6 a.m. to buy a cane. The cane was delivered and the concerned customer was happy and appreciative for the efforts made on his behalf. Business as usual for Pinnacle Aviation.

Growing to Full Service

Charter services weren’t part of the original plan when Pavlicek started his company. Pinnacle Aviation began in 1988 with one pilot—Pavlicek—and one airplane. It’s grown to 52 employees, with aircraft managed in Arizona, California, Hawaii and New York. The company provides …continues on page 23

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22 | Scottsdale Airpark News December 2015

services that include acquisitions, sales, maintenance and charter operations for aircraft from turboprops to Boeing aircraft. Pavlicek was a corporate pilot with responsibility for one plane. “The corporation had to sell the aircraft and they told me, ‘If you want to sell it for us, we’ll give you a commission.’ I used the commission to start my business. In the beginning it was just me and Pegeen Griffith, who still works for us as an office manager.” That sale led to others, and in 2000, Pavlicek sold a plane to a client in Phoenix who asked him to charter the aircraft. “That’s something a lot of owners do,” Pavlicek says. “Ninety percent of our clients who own an aircraft want to have it chartered to help offset their costs.” That led Pavlicek to start a charter company, eventually moving into aircraft management and maintenance, and providing insurance. “Today we do everything from A to Z for our clients,” he adds. “Everything is turnkey.” Pinnacle also hires the pilots for each plane it manages. That way the pilots take ownership and know every inch of “their” plane. “When we hire a pilot we’re looking for

more than if they can take off and land,” says Chief Pilot Todd Pixley. “We want to know they can take care of customers--and gain and retain customers. Finding pilots with those personalities—crews that care— is key for us. It’s what sets us apart.” “None of our pilots believe they’re just pilots. For many of our owners they’re extended family. We seek highly professional and personable pilots, and that helps set us apart from being just a mode of transportation.” “A lot of pilots are on our doorstep, waiting for us to hire them,” Pavlicek says. “There’s a reason for that. They like our culture and know that we’re going to take care of our clients, our pilots and our entire team.” Pavlicek points to the long service of many Pinnacle employees as an example of that culture. “Many of our employees have been with us for 20 years and more,” he says. “We’ve developed our culture by operating every aspect of the business with integrity and being transparent to our clients and to our team. “We pride ourselves on having good communication from top to bottom. Everybody has their cellphones, and we’re available 24/7. If somebody doesn’t like the coffee on an aircraft, I

Scott Guetti, left, director of maintenance, is integral to the success of the safety management of Pinnacle Aviation. want to hear about it.”  Pinnacle Aviation 14988 N. 78th Way, Suite 106 Scottsdale 85260 (480) 998-8989

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December 2015 Scottsdale Airpark News |


Plans for the Raintree Extension, still in the design stage, will smooth traffic and ease congestion along Raintree from 90th Street to Scottsdale Road.

Getting Around Traffic Congestion Raintree Extension next step in unsnarling Airpark traffic By Marjorie Rice


hen it comes to traffic solutions, the Northsight Extension, connecting Hayden Road to Frank Lloyd Wright Boulevard, has been an allaround success according to Scottsdale Transportation officials. Traffic planners are hoping for the same good news with their next major project in the Airpark, the Raintree Extension, which will smooth traffic along Raintree Drive from 90th Street to Scottsdale Road and provide a more convenient east-west route south of the Scottsdale Airport runway. Currently, Raintree continues west for a very short segment after the Hayden roundabout, says George Williams, principal traffic engineer for the city of Scottsdale. Then it dies into another street, then that street dies into another and on and on in a series of T-shaped intersections. In other words, a frustrating mess for drivers. The Raintree Extension, which still is in the design phase, will extend Raintree from Hayden Road through those streets, connecting into Thunderbird/Redfield and then Scottsdale Road in one continuous curving roadway. Roundabouts will

further ease congestion. The project will be completed in two phases, Williams says. Phase 1 includes a roundabout at Hayden Road, and the extension to Scottsdale Road. Phase 2 will include everything from the east side of the Hayden roundabout to 90th Street. The interchange at the Loop 101 is not included at this time because Scottsdale planners need to work out options with Arizona Department of Transportation (ADOT) planners. Completion of the design will take about a year and a half, and the extension is expected to take about a year to build. Completion is expected in mid- to late2018. Current plans include three roundabouts, at Hayden-Raintree, 76th Place and Redfield, and 73rd Avenue and Thunderbird. That may rankle some Scottsdale drivers. “While there has been opposition to roundabouts, they handle turns much better and are much safer,” Williams says. “There was pushback to the Northsight roundabout, but now we get a lot of

32 | Scottsdale Airpark News December 2015

positive feedback.” By the numbers, the Northsight roundabout has been a success, Williams says. The project was intended to provide a second route to Hayden-Frank Lloyd Wright, bypassing the busy intersection of the two streets. “Travel time from south of the project to northwest of the project, which had been about 3.5 minutes, has been reduced by about a third,” he says. Safety has improved as well, Williams adds. “The injury rate is way down— about an 80 percent reduction.” While the number of accidents is slightly up, the traffic volume is also slightly up, so the accident rate per vehicle is about the same. What’s improved is the severity of the accidents. Roundabouts virtually eliminate the most serious crashes seen at light-controlled intersections. Those collisions typically happen at speeds between 30 and 50 miles per hour— sometimes faster. In a roundabout, accidents at happen at speeds closer to 20 miles per hour, so accidents typically are sideswipes and rear-end collisions. There also a benefit to the environment because cars aren’t idling at intersections,

The Raintree Extension will include a roundabout at Raintree and Hayden Road and an extension to Scottsdale Road. The project is expected to be completed in 2018. Williams says. It’s also less frustrating for most drivers because the drive is continuous and more predictable. Roundabouts also are cost-effective. Operational maintenance costs go down, Williams says. In a monsoon, you don’t have to worry about traffic lights going out. Or light poles and wires going down. They’re also prettier. Approach lanes can be landscaped, and center areas can include landscaping and public art. “Raintree will be even more attractive than the Northsight Extension,” says Paul E. Basha, Scottsdale transportation director, “because it’s an entire 2-mile

segment. The middle roundabout will feature a spire-like sculpture. The other two will be heavily landscaped. For a taste of how it will look, drive along 96th Street from Shea to Thunderbird, or Cactus east of the 101, which has landscaped singlelane roundabouts.” The Raintree Extension is a simpler, far less expensive solution that what planners first had in mind for the Airpark, Basha says. “Originally Hayden Road was supposed to go under the Scottsdale Airpark runway,” he says. “That was 40 years ago. And then it would continue

north and cross the canal and we would have three north-south streets in the vicinity of Frank Lloyd Wright and the airport. But that was determined to be too expensive. “Then about 15 to 20 years ago, the idea was to have an east-west street tunneling under the runway. That also was determined to be far too expensive. There also were security concerns. This Raintree extension is the logical alternative, and in my opinion, a much more cost-effective solution to the east-west connection between Scottsdale and Pima roads.” 

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December 2015 Scottsdale Airpark News |



On Target The Taxiway B Rehabilitation Project at Scottsdale Airport is expected to be completed by March 20.

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Taxiway project expected to be finished in March By Ken Abramczyk


cottsdale Airport officials expect that the Taxiway B Rehabilitation Project will be completed by March 20, and possibly sooner, if the weather cooperates. The $5.3 million project calls for crack repairs, taxiway reconstruction, pavement overlays and lighting replacement. Now in Phase 3C, the project calls for nighttime runway closures from 9 p.m. to 6 a.m. to continue through Dec. 16, give or take a few days depending on whether the contractor faces any rain delays. As of mid-November, the completed phases were about a week ahead of schedule, according to Chris Read, operations manager at Scottsdale Airport. “All the cracks have been repaired, the overlays placed on top, the pavement markings are down and the LED lighting is in place,” Read says about the work that was completed for the first two phases. Phases 3, 4 and 5 will be completed with the same improvements, Read says. Construction was divided into phases on the taxiway, located on the east side of the airport, to ensure that property owners and tenants can access the runway during the project. The construction began in the airport’s north end, continuing south as the phases are completed, Read says. Once the work is done, airport users will notice an improved taxiway with lighting that will reduce the cost of electricity and conform to FAA design standards. Airport users can check the city’s website at for updates and the tentative schedule on nighttime closures. If they have questions, they can call airport operations at (480) 312-8478. Built in the 1970s and upgraded in 2001, the taxiway needed reconstruction because it experienced cracking and minor subgrade failures. Last year the airport had more than 152,500 takeoffs and landings. J. Banicki Construction of Tempe is the contractor. The FAA and Arizona Department of Transportation is funding 95 percent of the project with the remainder coming from the City’s Airport Project Center. 

ONE DAY AT A TIME New hangar space moves forward as part of airport’s evolution By Lee Allen

Scottsdale Airport officials are seeking bids on the two proposed hangars that can accommodate larger-end corporate jets. Bids are due Jan. 6.


alling it “a unique opportunity to lease hangar space at Scottsdale Airport,” aviation director Gary Mascaro has announced plans for two new customizable executive-type hangars to accommodate larger-end corporate jets. “The project is located at the 50-yard line of the airport (with) direct runway access, a private 20,000 gallon fuel farm, and the option to customize.” With limited available open space and a need to anticipate future aviation requirements, the airport’s master plan calls for redeveloping the terminal area to provide hangars that would welcome larger jets like the Gulfstream 650, Falcon 7X, or a Global Express. The hangars will be 40 feet tall, from 20,000 square feet (165-feet wide/125-feet deep) to 34,000 square feet (195-feet wide/143-feet deep) with 28-feet clear doors. Bid proposals for the executive hangar development are due by Jan. 6. The hangars will be built as part of the Airport Terminal Area Redevelopment Project.

Mascaro, who rose from six years as assistant aviation director to the directorship in spring of 2010, is responsible for overseeing the development, operation and management of the City of Scottsdale’s general aviation entity. His mission is to oversee the home for corporate aircraft, keeping things running smoothly today and anticipating the needs of tomorrow. And there will be many. CNBC recently reported that cities are investing billions in airport upgrades, expansions, and amenities. Reporter Harriet Baskas quoted Mary Kirby, editor of Runway Girl Network, as saying, “Tired, dated terminals are gradually disappearing and going the way of the Dodo bird,” noting, “airports and airlines are keenly aware that passengers are mobile, vocal, and social, and it’s imperative that ‘passenger experience’ be considered in all terminal projects going forward.” Along those lines, the Scottsdale Airpark development proposal not only

As part of a $25 million Airport Terminal Area Redevelopment Project, two new 40-foot-tall hangars will be available by the spring of 2018. requests the large hangar spaces, but includes more Class A office space, meeting facilities, a U.S. Customs and Border Protection office, and a new restaurant—all of which Mascaro took on as part of his challenge to develop Scottsdale Airport into a world-class facility. “We’re looking to make the airport the best it can be,” he has been quoted as saying. Numbers included in the 89-page RFP indicate the airport already has “16 hangar facilities which include two …continues on page 36

December 2015 Scottsdale Airpark News |


In the eyes of architects, this is what the proposed new customized executive-type hangars might look like. executive aircraft sites, 10 conventional hangars, and four T- and box hangar facilities.” The executive hangar development project will be located immediately adjacent to U.S. Customs and will be property tax exempt under a longterm lease defined as 20 years with an option for additional 10-year renewals. According to the RFP: “Minimum acceptable base hangar rent is $1.05 per square foot with minimum acceptable base office rent of $1.92 per square foot.” “We have a significant demand for

hangar space and as part of our Master Plan where our future forecast is pegged on more and larger aircraft operating in and out of here, we’re already at a point where we felt the need to expand,” Mascaro says during an interview with the Scottsdale Airpark News. “Our existing hangar space is almost full and we’re trying to be proactive.” Explaining that the hangar development was not a money-making endeavor, it was to provide additional amenities, he says, “This is part of meeting anticipated needs for future

demand. The whole project will cost about $25 million and we expect to cover the capital expense through debt service.” What you get for $25 mill, in addition to the two new hangars, is an office complex, a garage for additional office parking, a meeting room, a banquet area, a restaurant, a rental car facility, and expanded Customs and Border Protection facilities. “The biggest issue here is if you’re a transient pilot looking for a home, this could provide that need. If you decided

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to base here, because of the separate fuel farm that would allow cheaper fueling costs. “This is an exciting opportunity and an unusual one for airports who don’t typically try to build their own facilities and lease them out. Whoever the successful bidders are, they will be in on the ground floor as the hangars will be built to suit, developed with client input and suggestions.” The RFP calls for “two qualified parties to enter into separate commercial leases to occupy or sublease the 2 separate hangar facilities” at 15000 N. Airport Dr. “The type of client we’re looking for would depend on their needs,” says Mascaro. “They definitely would involve large corporate jet aircraft because of the unique dimensions we are offering—40-foot-high ceilings. We don’t have much of that kind of space here now, so the client could be a private entity that owns several planes or a hangar developer that would like to sublease for, say, a maintenance and repair operation. Right now, it’s carte blanche and open to a lot of different interpretations.” This project will be getting much of the attention of all the aviation department personnel. “In addition to our standard maintenance and upkeep issues, this is a pretty big undertaking, so there’s nothing else major on the current drawing board...we’re taking things one at a time.” Occupancy is anticipated in the spring of 2018. 

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Receiving a Bad Check: Your Rights and Responsibilities By Gregory Gillis and Scott Weiner Gregory Gillis

Scott Weiner


ost business owners have received a bad check from a customer, due to nonsufficient funds (also known as NSF), stop payment or closed account. Arizona law (A.R.S. § 13-1807) defines the crime of issuing of a bad check as follows: “A person commits issuing a bad check if the person issues or passes a check knowing that the person does not have sufficient funds in or on deposit with the bank...for the payment in full of the check as well as all other checks outstanding at the time of issuance.” As the holder of a bad check, what are your options? Ideally, after you receive a bad check, you can call the customer and reach an amicable resolution. Unfortunately, in the current business climate, business owners are receiving bad checks more frequently, and many customers are unable to make good on the bad check.

Criminal Enforcement

Issuing a bad check is a Class I misdemeanor for which the penalty is up to six months in jail. If the bad check is for $5,000 or more and the check writer refuses to pay the full amount of the check plus interest, the check writer can be charged with a Class 6 felony, which is punishable by up to two years in prison. The county attorney will prosecute bad check violations. However, before you seek the assistance of the county attorney you must give notice to the check writer that you have received a bad check. You may give actual notice (i.e., informing the check writer directly), or you may give written notice sent by registered or certified mail, return receipt requested, or by regular mail that is supported by an affidavit of service by mailing.

The notice must give the bad check writer 12 days to pay the full amount of the check, in addition to any reasonable costs and fees incurred by you. If, after 12 days, you have not received payment, you may turn the matter over to the county attorney for criminal prosecution.

Civil Enforcement

Arizona’s civil bad check statute (A.R.S. § 12-671) states: “A person who, for himself or for another, with intent to defraud, makes, draws, utters, or delivers to another person or persons a check...for payment of money, knowing at the time of such making, drawing, uttering or delivery, that he or his principal does not have an account or does not have sufficient meet the check or draft in full upon presentation, shall be liable to the holder of such check...for twice the amount of such check...or $50, whichever is greater, together with costs and reasonable attorney’s fees[.]” In other words, you, the check holder, can recover $50 or twice the amount of the bad check, whichever is greater. Again, before beginning a civil lawsuit to collect on the bad check, you must first provide actual notice or written notice sent as described above. After receiving notice, the bad check writer has 12 days to pay the full amount of the check. If the bad check writer fails to pay, it will be presumed that the person intended to defraud the check holder when writing the bad check. The notice should be sent to both the customer on whose account the check is drawn and the signer of the bad check.

Avoiding Bad Checks

So, how do you avoid accepting bad checks? Be cautious of new checking accounts, as the majority of bad checks

40 | Scottsdale Airpark News December 2015

are drawn on accounts less than a year old. Make sure the date is accurate, the written amount matches the printed amount of the check, and that the check contains a check number and customer address. Also look for watermarks or the presence of other fraud prevention markings.  Gregory Gillis is a founding shareholder of the firm of Nussbaum Gillis & Dinner. His practice focuses on construction law, real estate and business litigation. Gillis can be reached at (480) 609-0011 or ggillis@ Scott Weiner is an associate attorney of the firm. His practice focuses on business litigation, construction law, and bankruptcy law. Weiner can be reached at (480) 609-011 or The content of this column is for informational purposes only and should not be construed as providing legal or tax advice. If you have any questions regarding the topics discussed in this article, you are advised to contact an attorney or tax adviser.


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Looking Forward to 2016 By Joan Fudala


o get you geared up for a season of houseguests, business events and experiences to share with family and friends, here are just a few of the evolutions that have taken place in the past 12 months in greater Scottsdale.

WHAT’S NEW • R  estaurants Fate Brewing on Scottsdale south of McDowell (was Country Buffet); downtown Scottsdale has more new coffee and brew houses than we can count, but it includes: Two Brothers Tap House (originally the Red Dog Saloon), Goldwater Brewing Co., Goodwood Tavern, Thirsty Lion Gastropub & Grill (at Scottsdale Fashion Square) , Starbucks at Goldwater & Scottsdale roads, Bad Water Brewing, as well as restaurants The Upton, Diego Pops, Cultured Pearl, Dakota, The Montauk (was The

42 | Scottsdale Airpark News December 2015

Bungalow), The District; Mad Greens at 6137 N. Scottsdale Rd.; Hogs n Hops and Hash Kitchen at the Shops at Gainey Ranch; Bistro du Lac (was Buster’s) in McCormick Ranch; Coconuts Fish Café, U.S. Egg, Scottsdale Beer company and Squid Ink Sushi on Shea Boulevard; Flower Child (was Applebee’s) on 90th Street at Shea; Maverick Coffee at 10269 N. Scottsdale Rd.; Lenero Mexican Grill on Via Linda; Kneaders on Hayden in the Airpark; Bourbon Jack’s and Denny’s at Scottsdale 101 (was Elephant Bar); Popeye’s on 90th Street; Vermont Sandwich Co. on Via Linda; Café 8600 on East Anderson; Sorso Wine Room at Scottsdale Quarter; Snooze an A.M. Eatery at Kierland; Corner Bakery Café, La Pizzetta and Zoe’s Kitchen in the Airpark; Pie Five Pizza at 14601 N. Scottsdale Rd.; Smallcakes: A Cupcakery and Creamery and Twisted Grove on Hayden Road; Jalapeno Inferno Market Street in DC Ranch; Nori Sushi on Bell

Road; Freshbox at 20831 N. Scottsdale Rd.; Nekter Juice Bar on Shea and at Hayden Peak Crossing; Kale and Clover (was Miller’s Deli) and Papa Murphy’s at Hayden Peak Crossing; Carvalho’s Brazilian Kitchen at 23623 N. Scottsdale Rd.; Preston’s at The Citadel; Blu Sushi Lounge at Pinnacle Peak & Pima; Ciboe Vino at Terravita Marketplace • T  ourism & Events A Western-themed event center at the Fairmont Scottsdale Princess; the Scottsdale Grand Prix race in downtown Scottsdale. •S  ports/recreation Arizona United Soccer at Scottsdale Stadium; Rugby Bowl played at Scottsdale Stadium; Sportball for kids on Scottsdale Road. •A  rts & Culture Western Spirit: Scottsdale’s Museum of the West opened in January at Marshall Way and First Street in downtown Scottsdale; new

public art installation “Industrial Pipe” on McDonald Drive; U.S. Marine Corps tribute mural on the east wall of the Drinkwater Boulevard underpass. • Retail  and Services Harley Davidson Scottsdale at Hayden/Northsight has expanded to include a wedding chapel, tattoo parlor, diner and lots more motorcycle showroom space; Natural Grocers opened at Thunderbird and Scottsdale roads; Sprouts center at Silverstone; American Girl store in the new phase open at Scottsdale Quarter; a new wing on Scottsdale Fashion Square that include a Dick’s Sporting Goods; Design Art Direct on 90th Street;


iConsignStores Airpark on 90th Street; Tide Dry Cleaners on 70th Street/ Shea; PowerTrainYoga at 14202 N. Scottsdale Rd.; Robbins Jewelers at The Promenade; Le Macaron French Pastries at Scottsdale Quarter; Vom Fass opened at the Scottsdale Waterfront; Shona Salon & Spa opened on Northsight Boulevard; StorageWest at 7007 E. Bell Rd.; YogaFit Scottsdale opened at 10855 N. Frank Lloyd Wright; Vinyl Record Dude opened on Gray Road in the Airpark. •C  ity New multisensory environment room opened at Scottsdale’s Adapted Recreational Services Center on Jackrabbit Road; pickleball courts

Joan Fudala

Joan Fudala

HonorHealth is the merged Scottsdale Healthcare and the John C. Lincoln Health System.

A new Denny’s opened in the former site of Elephant Bar at Scottsdale 101.

installed at Club SAR and Cholla Park; resurfaced Bravo Taxiway at Scottsdale Airport; City Council signed a Unity Pledge that urges nondiscrimination within Scottsdale (and has City staff studying whether an ordinance is advised); Scottsdale Fire Department and HonorHealth launched a mobile integrated healthcare program specializing in home visits with area vulnerable populations. • E  ducation Coronado High School launched an early-college program where seniors can earn Scottsdale Community College credits; Navajo Elementary School introduced a STEAM …continues on page 44


Serving the Scottsdale & Deer Valley Airparks since 1981 14080 N. Northsight Blvd. Scottsdale, AZ 85260 | +1 480 596 9000

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December 2015 Scottsdale Airpark News |


(science, technology, engineering, arts, math) Design Academy for fourth and fifth; Notre Dame Prep dedicated Bemis Field in honor of its late coach Scot Bemis. • Residential/Commercial Developments The Moderne on Goldwater Boulevard; Eldorado on First (Street) in downtown Scottsdale; Envy Residences downtown; The Enclave at the Borgata; Amber Creek Inn Memory Care Community on 92nd Street; Liv North Scottsdale on Scottsdale

Harley Davidson Scottsdale opened on North Hayden, with much more than a great selection of motorcycles.

Joan Fudala

Combat artists of the U.S. Marine Corps created a mural on a wall near Scottsdale’s Civic Center Library in September.

Joan Fudala


roads; Blue Cross Blue Shield of Arizona Advantage Scottsdale opened on Bahia Drive; Groupon opened a location within SkySong on McDowell Road; MedPost Urgent Care opened at 23015 N. Scottsdale Rd.; Ring smart doorbell company opened a technical and customer service center in the Airpark; WireBuzz video agency opened in the Airpark; Tempus Aircraft Sales & Service opened a service center at Scottsdale Airport.

Road in the Airpark; The View at Cascade at Loop 101 and Scottsdale Road. •B  usinesses Standard Aero headquarters relocated to Scottsdale; Back in Action Physical Therapy on Bell Road; Orion Health Center of Excellence in the Airpark; Zenefits has expanded to new offices on Drinkwater Boulevard, downtown; AvidBrain is a Scottsdale-based tutoring company start-up; Deskhub co-working space opened at Chaparral and Scottsdale







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Ask about lifetime repair warranty Fixed Forever Warranty Guidelines Your New Car Warranty Stays in Effect When Services are performed by us. Our Fixed Forever Warranty is geared toward the peace of mind for our customers. Most of our services are covered by the Fixed Forever Warranty. That includes parts and labor! If a covered part ever fails, we will replace it and cover the labor at no charge for as long as the customer owns their vehicle and only at C&R Tire. See store for details and copy of warranty.


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44 | Scottsdale Airpark News December 2015

•O  ther The Phoenix Veterans Administration Health Care System opened a clinic on Via Linda in Scottsdale; Scottsdale Leadership’s annual youth award has been named the Jenkins Youth Leadership Award in honor of late Scottsdale mayor and Scottsdale High School teacher Bill Jenkins; the 64th Street exit off Loop 101 in Northeast Phoenix/ Scottsdale is finally open; AZ Legislature made copper the official state metal. •N  ew Faces Kathy Littlefield and David Smith sworn into office of the Scottsdale City Council in January; Scottsdale-area resident and former Cold Stone Creamery top executive Doug Ducey became governor of Arizona in January; Margaret Leichtfuss became the executive director of Scottsdale Leadership; Mark Hiegel became the new president/CEO of the Scottsdale Area Chamber of Commerce; Kathleen Wade became the Scottsdale Public Library System director; David Roche is the new director/CEO of The Heard Museum; Arizona Cardinals football great Kurt Warner is Desert Mountain High’s new offensive coordinator.

WHAT’S DIFFERENT •R  estaurants Latilla at The Boulders converted from restaurant to ballroom. •Tourism The Scottsdale Resort at McCormick Ranch (formerly the Scottsdale Conference Resort) has had major renovation/renaming; the Wingate near Raintree and Loop 101 has rebranded as a Holiday Inn & Suites; the Cottonwoods Resort has closed temporarily for extensive renovations and will reopen in 2016 as an Andaz Hyatt property; The Boulders is undergoing a major renovation; Chaparral Suites is undergoing a renovation and will rebrand as an Embassy Suites in January; The Ritz-Carlton in the Biltmore area is now called The Camby; the Best Western Papago Inn is now the Magnuson Hotel Papago Inn. •Retail & Services Design Within Reach has moved from Highland to the Scottsdale Quarter; Despins Printing is now Splash Printing & Marketing; Pulse Fitness relocated to 19120 N. Pima Rd.; Jacksons Food Stores has purchased car washes and convenience stores formerly owned by Danny’s; Crown Fine Jewelry closed its Promenade store; Fresh & Easy has closed its Scottsdale stores; …continues on page 46

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Scottsdale Jean Company is shutting down; Mattress Firm acquired Sleep America. •B  usiness/Developments Scottsdale Healthcare/John C. Lincoln are a combined HonorHealth system (and their foundations have also united); Scottsdale Area Association of Realtors (SAAR) has relocated its headquarters from downtown Scottsdale to 8600 E. Anderson Dr.; JDA Software Group is relocating from 87th St. to the tower at Scottsdale Quarter; Scottscom has merged with Crest Insurance Group; Envision Healthcare Holdings purchased Rural/Metro Corp., now part of American Medical Response (AMR).


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Joan Fudala


• Education Scottsdale Unified School District offices are relocating from 44th St. in Phoenix to 7575 E. Main St. in downtown Scottsdale as of Dec. 7. •C  ity CityCable 11 is now called Scottsdale Video Network; after 63 years as “guardian” of Scottsdale’s beloved, iconic Cowboy Sign at Scottsdale Road and Main Street, the Scottsdale Area Chamber of Commerce passed its ‘ownership’ to the City of Scottsdale. •O  ther The USAirways (America West) name is gone, replaced by merger partner’s name, American Airlines; USAirways Arena is now Talking Stick Resort Arena in downtown Phoenix; Arena is now Gila River


• Retail Bashas’ at Grayhawk; Ladlow’s Furniture Outlet building; Barnes & Noble at Kierland. • Structures Razed Mondo’s/Fox Sports Grill building at The Promenade; Civic Center Senior Center; Reata Pass and Greasewood Flat. • Closed The 49-year-old Boys & Girls

• Moved on to other places Scottsdale Area Chamber of Commerce president/ CEO moved to a Massachusetts chamber position; Tim Rodgers left as director of the Scottsdale Museum of Contemporary Art; Marcolin USA moved to Somerville, New Jersey.

Western Spirit: Scottsdale’s Museum of the West opened last January on Marshall Way in downtown Scottsdale.

•S  adly, We’ve Lost Business and civic leader Vic Ostrow; rodeo entertainer Troy Nabors; immortality proponent Charles Paul Brown; architect Igor Shwabe; Scottsdale old-timer and pastor Joe Carson Smith; business owner and ALS awareness advocate Steve Posso; archaeologist KJ Schroeder; former Superintendent of Scottsdale Schools Charles Holt; jazz singer Margo Reed; retired banker Comer Wadzeck; history writer Fran Carlson; civic leader Mary Dell Pritzlaff; business and civic leader Ann Arthur; former Arizona Gov. Raul

Joan Fudala

• Restaurants Greasewood Flat; Pinnacle Peak Patio; Amy’s Baking Co.; Arby’s at Scottsdale/Shea; Bamboo Club at Pima Crossing; Burger 21; The Lodge (moved to Tempe); Frasher’s Smokehouse in Scottsdale (relocated to Phoenix); Los Olivos Norte (Old Town location still open); Cuttlefish Ocean Kitchen; Los Sombreros, North Scottsdale (the south site remains open); Palm Court at the former Scottsdale Conference Resort (replaced by updated restaurants).

Joan Fudala

Club of Scottsdale facility at 8250 E. Rose Lane closed (other BGCS locations remain open); residents were asked to leave the Wheel Inn Ranch Mobile Home Park; Paddock Pools closed.

Arena in Glendale (where the Arizona Coyotes play hockey); Loop 101 freeway widening is still in progress.

…continues on page 48

Sprouts opened on the northeast corner of Scottsdale and Pinnacle Peak roads.

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OdySea Aquarium is under construction on the Salt River Pima-Maricopa Indian Community adjacent to Butterfly Wonderland. Castro; Trailside Gallery owner Ted Mollring; business and civic leader Bill O’Brien; photographer/singer Gary Johnson; actor/producer Jed Nolan.

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WHAT’S COMING •T  ourism College Football Championship Game in Glendale Jan. 11; expansion/ more guest rooms at the Fairmont Scottsdale Princess Resort; a Spa House and room renovations at The Sanctuary on Camelback Mountain; resort and condos under construction at the former Mountain Shadows Resort site; OdySea Aquarium and The Shops at OdySea to the Salt River Pima-Maricopa Indian Community in 2016; NCAA Final Four basketball championship in Glendale in March 2017; revived plans for a RitzCarlton in Paradise Valley. •R  etail and restaurants Relocation/ expansion of Harkins’ Camelview Theater; select Starbucks will serve liquor in the evenings; a Postino’s Winecafe to Kierland. •C  ity An update to the General Plan (in the works for several years); actual plans to create the long-awaited Desert Discovery Center to complement the McDowell Sonoran Preserve; plans to renovate Scottsdale Civic Center Mall; upgrades to Arizona Canal multiuse paths; roundabouts with public art at Hayden and Raintree in the Airpark at 90the and Shea Boulevard; update of City’s transportation plan underway. • Education Paradise Valley Unified

48 | Scottsdale Airpark News December 2015

School District updates, thanks to voters passing PVUSD’s Nov. 3 bond issue; Scottsdale Unified School District is mulling over school closures/ consolidations/upgrades. •D  evelopments Marquee at The District on the site of the Nuss Building in downtown Scottsdale; The Standard apartments adjacent to the Hotel Valley Ho; SOHO Scottsdale to Bell Road; Inspire on Earll; Aerium in Old Town Scottsdale; Sterling Collection at Silverleaf; the beginnings of the “tiny house” movement locally; a former car dealership on Hayden will become the Impact Church; Cavalliere Flats at the former site of Reata Pass on Alma School Road. •O  ther Upcoming Events Mayo Hospital opens its Proton Beam Therapy facility this spring; Scottsdale Community College announced plans to create/build a Native American Institute (to open in 2018); ADOT continues its Loop 101/Pima Freeway widening project; a privately funded memorial near City Hall honoring Scottsdalians who died in combat is planned; Arizona will be developing a federally compliant driver’s license or ID card.

WHAT DIDN’T HAPPEN IN 2015 • Four of six City of Scottsdale bond measures on the Nov. 3 ballot failed. Scottsdale residents did approve two bond questions to fund pavement replacement on city streets and construction or reconstruction of four fire stations, but rejected requests

to fund parks, transportation, citywide technology and police projects. • Scottsdale didn’t (yet) enact a nondiscrimination ordinance that would encompass the LGBT community. • The Arizona Legislature supported plastic bags over the environment by passing SB 1241 which prohibits cities from charging for or banning the use of plastic garbage bags.

Scottsdale Ridge

The 1957-vintage Pinnacle Peak Patio closed after cutting off thousands of diners’ neckties.

• 8 0th anniversary of Camelback Inn; 70th anniversaries of Post 3513/VFW and the Kiwanis Club of Scottsdale; 65th anniversaries of the Franciscan Renewal Center, Scottsdale’s incorporation and the Parada del Sol (which started as the Sunshine Festival); 60th anniversary of Spring Training in Scottsdale, OLPH Elementary School and the Hotel Valley Ho; 55th anniversary of the Scottsdale



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10/26/2015News 1:57:53| PM49 December 2015 Scottsdale Airpark



Phoenix Open, Thunderbirds raise $9 million for local nonprofits


aste Management Phoenix Open hosts, The Thunderbirds, are distributing $9,060,731 to local charities through proceeds raised from the 2015 tournament, according to Thunderbirds Big Chief Danny Calihan. This year’s total is the highest singleyear charitable donation in tournament history, and it helped the 83-year-old The Thunderbirds surpass the $100 million mark, eclipsing the previous record of $8.8 million raised in 2008. “Congratulations to The Thunderbirds on setting a record with more than $9 million raised for charity from this year’s Waste Management Phoenix Open,” says PGA Tour Commissioner Tim Finchem. “This is an incredible achievement that will have a profound effect on the lives of many. The tournament is annually one of the leaders on the PGA Tour, in terms of the impact it is having in the community, and that is due to the selfless efforts of The Thunderbirds, Waste Management, the tournament staff and all of those involved in the event.” The Thunderbirds and the Waste

50 | Scottsdale Airpark News December 2015

Management Phoenix Open have raised $36,372,368 for charities since 2010 when Waste Management became title sponsor. The Phoenix Open has raised more than $102 million for Arizona charities since 1932, the year The Thunrderbirds were founded. “Each and every year is special when we make this announcement, but this year is extra special and truly a proud moment for The Thunderbirds,” Calihan says. “We had our eye on the road to $100 million, and to reach that milestone by breaking our own single-year record is spectacular. Thanks to our title sponsor Waste Management and to great community and corporate support we were able to achieve our goals and help out so many children and families in need in the Valley.” The 2015 Waste Management Phoenix Open was a record-setting event, as two of the tournament days drew record attendance along with the overall attendance record for the week. Wednesday’s record attendance reached

The Thunderbirds raised more than $9 million for local charities through the 2015 Waste Management Phoenix Open. The organization collected over $100 million since it was founded in 1932. 75,380, while Thursday’s first round attendance record was set at 118,461, the first time a Thursday crowd reached more than 100,000 in the tournament’s history. The weeklong attendance of 564,368 edged out the previous record of 563,000, which was set in 2014. “The 2015 Waste Management Phoenix Open was another record-setting year—from attendance to unprecedented sustainability success as a zero waste event—but one of the most notable

achievements is the tournament’s impact on the community,” says Jim Trevathan, Waste Management executive vice president and chief operating officer. “The $9 million donated to local charities is not only The Thunderbirds’ highest single-year charitable donation in tournament history, it’s a testament to all that can be accomplished when fans, players, vendors and sponsors come together.” The 2016 Waste Management Phoenix

Open will be held at TPC Scottsdale from Feb. 1 to Feb. 7. The Waste Management Phoenix Open is the best-attended golf tournament in the world and has gained legendary status for being the most unique stop on the PGA Tour. For more information on the 2016 Waste Management Phoenix Open, visit For more information on Thunderbirds Charities, visit 

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New York’s Best Italian Bistro appeals with authentic fare and a ‘twist’ Story and photos by Ken Abramczyk


ohn Posteraro says the food at New York’s Best Italian Bistro in Scottsdale Airpark reminds him of his childhood in Brooklyn’s Little Italy. More specifically, Arthur Avenue, the street nationally known for Italian food. Much like Little Italy, New York’s Best Italian Bistro sticks to tradition— somewhat. Posteraro serves Mama’s Gravy, an Italian meat sauce with meatballs, sausage and braciole, on Saturdays instead

52 | Scottsdale Airpark News December 2015

Sacchetti Con 4 Formaggio e Pere features homemade pasta pouches filled with four cheeses with fresh pears in a brown butter sauce and shavings of romano cheese. Pizza with marinated Tuscan tomatoes, fresh basil and mozzarella.

of the traditional Sundays. The restaurant is closed on Sundays. “It’s very traditional and old school,” says Posteraro, who manages the restaurant. “Every Italian mother from southern Italy” knew how to make it, Posteraro says, adding that the one the bistro serves follows his family’s recipe. New York’s Best Italian Bistro, which features pasta, pizza, salads and specialties, isn’t easy to find. Many of the businesses

have limited signage along 73rd Street, but it is located a stone’s throw from the Airpark hub of Kierland Commons, and adjacent to the south end of the runway at Scottsdale Airport. Susan Cooper, who bought the restaurant in October, says the traditional Italian food drew her to purchase the restaurant. “I bought this because it was good to find authentic, good Italian food,” Cooper says.


Lasagna features layers of pasta, bolognese sauce and ricotta. She also liked the food, customers and staff. “You do your due diligence and look at a lot of different types (of restaurants),” Cooper says. “The food is fantastic and the pastas are good.” The restaurant is wellestablished, having been there for 21 years. Diners will find pasta dishes such as lasagna, spaghetti and meatballs, linguine with clams and manicotti, along with pizzas. Posteraro touts the “modern twists” on Italian dishes on the menu. The menu features Sacchetti Con 4 Formaggio e Pere, homemade pasta pouches filled with four cheeses, fresh pears in a brown butter sauce and shavings of romano cheese. The bistro is also modern, Posteraro says, because it offers seafood and fish dishes, including a catch of the day, and a wine burger, ground beef marinated in red wine with mushrooms and onions. Occasionally, the restaurant serves up lump crab or lobster ravioli for specials. Tiled floor, the entryway and windows give diners an open atmosphere near the front entrance in the bistro’s casual atmosphere. Diners who prefer more privacy can sit a few feet away in an adjacent dining area. The bar is comfortable with two televisions for patrons to enjoy viewing favorite shows, games or sporting events. The bistro seats 66 inside, 14 inside the bar and 30 on the outdoor patio. The pasta dishes on the dinner menu range from $10.95 to $19.95. The restaurant’s specialties, which include chicken calabrese, eggplant parmigiana, seafood carbonara and mussel marinara, run between $15.95 and $25.95. Pizzas cost $9.95 up to $15.95. The lunch menu features soups, salads, cheese steaks, burgers, hot and cold subs, calzones, entrees, pizza (both whole and by the slice), wings and side dishes. Prices generally vary between $4.50 and $20 for these items, and a majority of them are under $10. Cooper says that she plans on keeping the menu as is. Posteraro says meats, like prosciutto, and …continues on page 54

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cheeses are imported and “top notch.” Wine selection spans from California to Italy, including high-end wines like Barbaresco, with about 60 different choices. Craft beers are available, along with specialty drinks, including the Blue Italian Martini, a variation on a Long Island iced tea with blue curacao. The restaurant’s hours are 11 a.m. to 9 p.m. Monday through Saturday. The bistro hosts a happy hour from 4 p.m. to 6 p.m. Monday through Friday, with lunch served 11 a.m. to 3 p.m. and dinner 4 p.m. to 9 p.m. What is the appeal of Italian food? “It’s comfort food,” Cooper says. “We have good portions, food is consistent and our prices are extremely reasonable. People keep coming back. It’s consistent in its quality.” Cooper recommends that customers make reservations for Friday or Saturday nights. 

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54 | Scottsdale Airpark News December 2015

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FireRock Country Club offers a top-notch golf course By Alison Stanton

FireRock Country Club offers its members spectacular views of the surrounding desert landscape.


scenic 18-hole golf course designed by noted architect Gary Panks. Beautiful views of the surrounding desert landscape. A restaurant that is perfect for a post-golf lunch. These are just a few of the amenities that help to distinguish FireRock Country Club in Fountain Hills. Karen Meyer, membership director, says that since it opened 15 years ago, FireRock Country Club has developed a well-deserved reputation for having one of the best golf courses in the area. “It is always easy for me to talk to people about our golf course,” she says. “The natural beauty of the course with its dramatic views creates such a memorable experience. Pair the beauty with the amazing course conditions and you have a recipe for success. “In addition to our noted golf experience, we have a great tennis program led by two accomplished USPTA professionals, a fitness center staffed with professional trainers, a swimming pool,

yoga classes and a huge calendar of events all year round,” she says. General Manager Tim Geesey says that after the members bought FireRock Country Club two years ago, they hired Troon Golf, the world’s largest golf management company, to run the daily operations. “The club now provides a full complement of Troon programs for the membership, including reciprocal play at Troon courses throughout the world,” he says. Amenities aside, Meyer says FireRock Country Club has a welcoming atmosphere that encourages people to return. “For our members, FireRock is like their second home. It is a place where they can come and relax and spend time with their friends,” she says. The sense of camaraderie among members helps to set the country club apart. Geesey says the Bar and Grille is another popular spot with members, who

56 | Scottsdale Airpark News December 2015

want to relax after a round of golf or just meet their friends for dinner. “The back patio offers an amazing view for our members. I describe the cuisine as ‘familiar food done well,’ which means that chef Graham goes to great lengths to provide wonderful meals that use the finest ingredients, without creating too formal of an atmosphere.” Meyer says she especially enjoys getting to know the members, which consist of year-round residents and seasonal members. “As we continue to grow the club, our members are always our best source of referrals. Our members are the ones who can truly attest to what it means to be a part of our club.” she says. “I’m very lucky to work at a course like this and be part of creating memories.” FireRock Country Club is located at 16000 E. FireRock Country Club Dr. in Fountain Hills. For more information, call (480) 836-8100 or visit www.firerockcc. com. 

December 2015 Scottsdale Airpark News |



Rescuing your 401(k) before you retire


By Thomas K. Brueckner

ost pre-retirees know that when they retire they will need to transfer or “rollover” their company 401(k) plan assets into an IRA (individual retirement account) with their local adviser. Leaving those assets with the custodian of

a former employer is rarely a good idea and carries with it multiple pitfalls, especially potential tax disasters for one’s heirs. A common concern we hear from clients and prospects who are still working is that they wish they had better investment

offerings inside their employer plan now. Many complain that “the risk is too high, the performance is spotty at best, and even the ‘Stable Value’ option has too much volatility for their liking.” Many wish they could move those 401(k) funds to safer holdings while continuing to work to 65, and most are shocked to learn that they can usually do so after turning 59 1/2. Don’t expect your HR department to know about it though. The procedure is simple: Because most employer plan administrators don’t accept third-party transfer forms from competing brokerage firms, you’ll need to ask your HR department for its forms. You usually have a choice as to whether you want to rescue a percentage or a specific dollar amount, and whether you want the check made payable to you or to your new IRA custodian. Caution: If the check is cut to you, you’ll only have 60 days to redeposit it with a new IRA custodian, lest you get taxed on the entire amount as income for that year.

A Case Study

John and Sally, each 60, have five more years to work at the software company they’ve both been at for 30 years. Recently, they began contributing the maximum 15 percent of their salaries into their 401(k) plan, subject to an employer match of another 5 percent—an excellent savings rate to be sure.


John and Sally were quite unhappy with the plan’s “too risky” investment options available to them, finding them “more suitable for younger employees,” and laden with fees. There didn’t appear to be many conservative options for older investors, and the Money Market (cash) fund was paying a meager 0.2 percent interest. Having attended one of our recent seminars, they overheard my answer to a question on this very subject, and were intrigued to learn that one of the solutions we had just discussed was available to them as a pre-retirement 401(k) replacement, and even came with a 10 percent bonus at account inception. As a result, they could have the safety and security of downside protection, and still enjoy generous market-linked interest credits amid a rising market, the very

58 | Scottsdale Airpark News December 2015



John and Sally stopped by HR the following week to obtain the forms for an “in-service rollover” of their accounts. Confused, the young lady behind the counter asked them if they were retiring this year. They each said “No, we intend to work for four or five more years.” It wasn’t until they insisted that they had the right to their funds after turning 59 1/2, that she was able to confirm this option with the plan administrator. My staff helped them complete the forms, as they do with many of our clients in these circumstances, and one week later two separate checks arrived in their home mailbox. They had both elected to rescue 99 percent of their plan values, leaving the other 1 percent in there to receive the following week’s ongoing contribution from salary. Once we applied the funds to their new IRAs, they each received a 10 percent bonus, an especially nice benefit atop the safety and guarantees they were seeking. Every year, prior to their anniversary dates with us, we will fill out the same employer rollover forms again, and transfer 99 percent of their then-current values for the year, and get another 10 percent bonus on those new funds.

Bottom Line

They’ll never lose money amid a stock market decline again; and in growth years they will receive market-linked interest credits (typically 3 percent to 9 percent) proportional to the market’s advances. Not a bad deal compared to the lack of any such options in that old 401(k). As the pundits forecast a looming global recession atop current market volatility, now is the time to look at your options and take steps to protect the retirement assets that you have worked so hard to accumulate. 

Thomas K. Brueckner, CLTC, is president/CEO of Strategic Asset Conservation in Scottsdale, a conservative wealth management firm with clients in 18 states and six countries. He is a 2011 Adviser of the Year national finalist, a radio talk show host, and a mentor to other advisers nationally. He may be reached for comment at Tune into 960 The Patriot, Retirement Intelligence with Thom Brueckner at 5 p.m. Saturdays or 6 a.m. Sundays or listen to the podcast online: http://

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thing that they’d wished they had as an option in their 401(k) plan.


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when you can keep what you have earned?

Make reasonable returns in good markets and keep those gains in down markets.

How do you want your retirement to look? At Strategic Asset Conservation, our sole mission is to provide you with a risk-free financial future. The solutions we offer have never lost our clients their hard-earned money. We do this by providing safe-money strategies based on fundamentals, not on speculation or the latest investing trends.

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“…My wife and I have been looking for new advisors since relocating here last year. What you guys shared was empowering, understandable, and confirmed exactly what we’ve been thinking about our existing portfolio—that we’re older now, less able to take risk, and need something more age appropriate for our remaining retirement years…” –L.R. & B.R.

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(480) 661-6800 | 72 | Scottsdale Airpark News December 2015

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Holding Over— Provisions and Penalties


pay the holdover penalty while looking for space; or enter into a lease extension with higher than necessary rental rates and potentially forgo leasing incentives otherwise available, such as a period of free rent and a tenant improvement allowance. One way to avoid being penalized for holding over is to include language within the original lease document that states the rental rate will not increase for 90 days after the expiration date providing the parties are engaged in good faith negotiations. The best way, however, is to simply be proactive and contact your real estate adviser at least 12 months prior to the lease expiration to discuss your lease, market conditions and your business's circumstances. 

By Stephen A. Cross, CCIM

olding over” occurs when a tenant remains in a leased space beyond the expiration date specified in the lease without the landlord’s permission. This creates stress and uncertainty for the tenant and the landlord. In order to preemptively address this occurrence, many commercial leases contain a provision designed to dissuade tenants from overstaying the lease term by increasing the rental rate to a “holdover rate.” A more accurate name for the holdover rate is the holdover penalty, which can be substantial. While penalties of 50 percent to 100 percent over the current rental rate are typical, some amount to 200 percent (or more). In the lease document, holding over

is typically addressed near the end and, depending how the provision is worded, a tenant could easily overlook the future economic impact of remaining in the space after the expiration date. Whether the amount of the penalty is written or expressed as a number (i.e., one hundred and fifty percent or 150 percent), the reader may gloss over the reality that the rent could increase significantly due to inaction. In the event the tenant waits too long to begin negotiations, or if the parties are not able to agree upon mutually acceptable terms, the tenant may be forced into a holdover situation. With little time to locate suitable space elsewhere and negotiate tenant-friendly terms, the tenant could be faced with two poor alternatives: either

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Pens, Shirts, Bags, Calendars and More! Tim Fitzgerald, President OverE.10,000 Items Available! 7689 Paradise Lane, Suite 8

14080 N. Northsight Blvd. Scottsdale, AZ 85260 Phone: 480-596-9000

Scottsdale, AZ 85260 Call Today! Phone: 480-970-4148 Tim Fitzgerald, President 480-970-4148 7689Phone: E. Paradise Lane, Suite 8 Fax: 480-481-9848 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848 PROPERTY MANAGEMENT PROPERTY MANAGEMENT

14850 N. Scottsdale Rd., Suite 450 Scottsdale, AZ 85254 Phone: 480-609-0011 Fax: 480-609-0016

2323 2323 West West University University Drive Drive Tempe, AZ 85281

Cutler Commercial

AZ 85281 AirCenter Located inTempe, the Scottsdale Phone: 480-966-2301 • Fax: 480-966-0132


2150 E. Highland, Suite 207 Phoenix, AZ 85016 Phone: 602-955-3500 • Fax: 602-955-2828

Phone: 480-966-2301 | Fax: 480-966-0132 15290 N. 78th Way, Suite B200 Scottsdale, AZ 85260 Phone: 480-483-7867 Email: Email:

p, Suite 101





Scottsdale: 16211 N. Scottsdale Rd. #4 Phone: 480-607-DELI(3354)

16410 N. 91st St., Suite 112 Scottsdale, AZ 85260 O’Day Printing Phone: 480-443-3992 7625 E. Redfield Rd., Suite 100 Scottsdale, AZ 85260 Phone: 480-947-7757 • Fax: 480-443-8215



Stephen A. Cross, CCIM “The Tenant’s Advocate”


Broker/Principal te 207 60 60Childcare 9 85260 AZ com ) onal, physical, to each child!”

p, Suite 101

resident m 130 ite 55


Phoenix: 21705 N. 19th Ave. Phone: 623-581-DELI(3354) We Deliver & Offering Catering Too!


ces, LLC

d Broker te 400 60 80-951-7460


10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email: & DEVELOPERS (CONT.)



Currently, CPI’s management portfolio CPI's management portfolio consists of consists over 150 of overprojects 100 projects, million square totalingapproaching more than 5.74.5million square feet,feet, and consists andretail retailspace. space. and consistsofofoffice, office,industrial, industrial and

14605 Dr., Suite Suite110 110 14605 N. N. Airport Airport Dr., Scottsdale, AZ Scottsdale, AZ 85260 85260 Phone: 480-483-1985 Phone: 480-483-1985 Tim Fitzgerald, President Fax: 480-483-1726 480-483-1726 7689 E.Fax: Paradise Lane, Suite 8 Scottsdale, AZ 85260 Phone: 480-970-4148 Fax: 480-481-9848

PROPERTY MANAGEMENT Phone: 602-650-2260 Terry Biehn, Nicole Brook, Joe Blegen Industrial | Office | Retail | Investment

Corporate Services | Property Management Currently, CPI’s management portfolio consists of over 100 projects, approaching 4.5 million square feet, Our Vision: and consists ofbe office, industrial, space. To always the best choice forand ourretail clients. 2323 West University 7025 N. Scottsdale Road, Drive Suite 220 Tempe, AZ 85281

Scottsdale, AZSenior 85253Escrow Officer Kristin Guadagno, Certified Phone: 480-966-2301 • Phone: • Fax: Fax: 480-966-0132 480-348-1601 14200480-966-2301 N. Northsight Blvd., Suite 100 Scottsdale, AZ 85260 Phone: 480-538-1940 Fax: 480-538-1960 Email:

78 | Scottsdale Airpark News December 2015

Stephen A. Cross, CCIM “The Tenant’s Advocate”

10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Commercial Real Estate Toll Free: 888-998-1414 Email:Maughan, Linda Smith CPM®, Designated Broker 14415 N. 73rd St., Suite 100

Realty & Management Scottsdale, AZ 85260 Phone: 480-443-8287

Edge Real Estate Services, LLC

William Schuckert, Designated Broker/Principal 15100 N. 78th Way, Suite 207 Scottsdale, AZ 85260 Phone: 480-922-0460 Fax: 480-483-8409 16410 N. 91st St., Suite 112 Email:

Scottsdale, AZ 85260 Phone: 480-443-3992

Steve Cocco Private Investigations Counterterrorism Training Critical Infrastructure Protection Crisis Management Phone: 480-522-4448

Visit www.scottsdaleairpark. com to join our mailing list Shirts • Caps • Jackets • Photo Ts and More! Custom screen printing most wearables from catalog at or your own inventory! 6102 E. Voltaire Scottsdale, AZ 85254 Phone: 480-991-3344 Email:

Table Throws, Retractables, Booths, Displays and More! Make Your Next Show Your Best! Call Today! Phone: 480-970-4148


15560 N. Frank Lloyd Wright Blvd, Suite B Scottsdale, AZ. 85260 Call 480.860.8446 for Appointment Times

Stephen A. Cross, CCIM “The Tenant’s Advocate” 10601 N. Hayden Rd., Suite 108 Scottsdale, AZ 85260 Phone: 480-998-7998 Toll Free: 888-998-1414 Email:


Spiritual Coach, Mentor & Teacher




Helping You Shine!


Irena As I Am, Spiritual Coach, Mentor & Teacher Let me help you Lighten Your Heart. Call today: 602-421-1272


14809 N. 73rd St., Suite 200 Scottsdale, AZ 85260 Phone: 480-626-5253


13851 N.73rd St. Scottsdale, AZ 85260 Phone: 480-991-5600


MP&E Equipment Rental 16585 N. 92nd St., Suite 104 Scottsdale, AZ 85260 Phone: 480-596-6699

Aesthetic Dentistry of Scottsdale ................................ 51 Airport Property Specialists...................................... 5, 22 ARC Point Labs........................................................... 73 Best Law Firm............................................................. 73 BILINER LLC.......................................Inside Front Cover Boardroom Suites ....................................................... 46 C&R Tire...................................................................... 44 Cantina Laredo............................................................ 54 City of Scottsdale........................................................ 58 Colliers International.................................................... 43 Cross Commercial Realty Advisors ............................. 45 Cutler Commercial ........................................................ 6 Desert Women's Care................................................. 61 Designer Art Direct................................................ 33, 41 Dilly's Deli - Scottsdale ............................................... 53 Emmerson Enterprises................................................ 66 Firehouse Subs............................................................ 36 First International Bank & Trust ................................... 34 Flyers Direct ................................................................ 44 Ginny's Wash House................................................... 46 Grayhawk Awards ......................................................51 Greater Airpark Realty Services................................... 10 HonorHealth Scottsdale Lincoln Health Network.......... 23 Jack's Warehouse....................................................... 57 Jet Linx Scottsdale ....................................................... 2 K O'Donnells............................................................... 52 Ken Clark Properties.................................................... 20 Kids Incorporated Learning Centers...................... 16, 17 Line of Sight................................................................ 55 Liv North Scottsdale ................................................... 59 Los Arcos ...................................................................48 Michael's Creative Jewelry ............................Back Cover Money Radio............................................................... 31 Newmark Grubb Knight Frank..................................... 49 Nussbaum Gillis & Dinner PC....................................... 11 Octane Raceway......................................................... 27 Prestige Cleaners........................................................ 65 Pulse Fitness............................................................... 14 Rayco Car Service....................................................... 80 Rejuv Weight Loss and Health Restoration.................. 26 Rinaldi's Italian Deli...................................................... 53 Schumacher European Sprinter .................................... 1 Scottsdale Airport Autocare ........................................ 12 Scottsdale Chamber of Commerce.............................. 47 Scottsdale Printing...................................................... 63 Service Master Cleaning Solutions............................... 63 Shell Commercial Investment....................................... 13 Signature Real Estate Services.................................... 25 Spectrum Insurance.................................................... 21 Splash Printing & Graphics.......................................... 37 Storage West................................................................ 7 Strategic Asset Conservation....................................... 72 Sun Patio & Pool ........................................................ 59 The Hangar................................................................. 54 The Zone..................................................................... 37 Tom's Thumb Fresh Market......................................... 67 TriVata Wellness Center......................................... 38, 39 Van Chevrolet ............................................................ 8,9 Vuria....................................................Inside Back Cover Weiss Kelly.................................................................. 48 Western Alliance.......................................................... 15 Zoey's Kitchen............................................................. 54




In addition to its unparalleled Airpark distribution, the Scottsdale Airpark News is also mailed directly to an additional 1,000 Airpark business owners every month!

December 2015 Scottsdale Airpark News | 79

Ha Holi ppy day s!

WHAT IS A TIMING BELT? The timing belt is the belt that controls the camshafts in your engine, opening and closing valves at just the right time. Vehicle manufacturers recommend replacement at specific intervals. Failure to do so could result in irreparable engine damage.

SAVE $100 ON TIMING BELT SERVICES Done as part of most 60-90k mile services

All offers expire December 31, 2015.

80 | Scottsdale Airpark News December 2015

We Service All Makes and Models We Honor Most Extended Service Contracts & Insurance Policies


Plus 5K Service. Includes Tire Rotation. Full Synthetic & Diesel oils for an additional charge. 5 quarts of Dexos All Climate 5W30. Most vehicles. Must present coupon at time of service. Not to be combined with another offer on same product or service.





MECHANICAL % OFF 10 REPAIRS Up to $50 off. Shop supplies and disposal fees extra. Must present coupon at time of service. Not to be combined with another offer on same product or service.





40 | Scottsdale Airpark News November 2012

Scottsdale Airpark News - Dec. 2015