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Issue 9 2015 £4.99

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Contents 04



EDITOR Simone Couture editor@theworldofhospitality.com EDITORIAL ASSISTANT Rachel Jackson editorial@theworldofhospitality.com SALES DIRECTOR Jamie Bullock jamie@theworldofhospitality.com

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SALES EXECUTIVE Gina Stefano gina@theworldofhospitality.com SALES EXECUTIVE Robert Douglas robert@theworldofhospitality.com PUBLISHING DIRECTOR Martin Holmes martin@theworldofhospitality.com


DESIGN DEPARTMENT Josh Holmes design@theworldofhospitality.com PUBLISHERS B2B Digital Media Ltd. St Augustines Business Centre, 125 Canterbury Road Westgate On Sea, Kent, CT8 8NL Tel: 01227 392571


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Every eort is made to ensure the accuracy and reliability of material published in The World Of Hospitality however, the publishers accept no responsibility for the claims or opinions made by advertisers, manufactures or contributors. No part of this publication may be reproduced or transmitted in any form or by any means, mechanical, electronic (including photocopying) or stored in any information retrieval system without the prior consent of the publisher.

The World Of Hospitality Issue 9 2015


Hyatt Hotels Corporation announced today the official opening of Andaz Tokyo Toranomon Hills, the first Andaz hotel in Japan and the twelfth Andaz hotel globally. The hotel is a significant addition to Hyatt’s growing portfolio in Tokyo, joining Park Hyatt Tokyo, Grand Hyatt Tokyo and Hyatt Regency Tokyo. “We are witnessing a re-emergence in Japan and we believe that this vibrant market will prosper,” said Larry Tchou, Group President, Asia Pacific, Hyatt Hotels Corporation. “We know that simple and attentive personalized service is key for our guests, and the opening of Andaz Tokyo Toranomon Hills allows us to fulfil this desire by creating an unscripted and indigenous community feel, complete with Hyatt’s authentic hospitality at its core.”

Andaz Tokyo Toranomon Hills Officially Opens Its Doors

Andaz Tokyo Toranomon Hills is located on the 52-story Toranomon Hills tower from floors 47-52, a progressive multi-use highrise for high-end business and lifestyle that will look to position Tokyo as an internationally competitive world class city. Located between the Tokyo Tower and Imperial Palace, the hotel offers easy access to key locations and sites, including the Ginza shopping district, cultural attractions and the city’s central financial area. As with all Andaz hotels around the world, Andaz Tokyo Toranomon Hills will create inspiring experiences and offerings through the city’s rich history and culture, helping guests to know their surroundings more intimately and leave feeling like a local. “Opening this hotel has been quite an exciting journey for us, and we feel that we are helping to redefine hospitality in Tokyo by introducing the Andaz brand – a lifestyle-boutique brand that is a very new concept for this city,” said Arnaud de Saint-Exupéry, General Manager of Andaz Tokyo Toranomon Hills. “The Andaz brand is deeply rooted in local culture, and we are committed to providing an unscripted, Japanese-inspired experience to both guests and locals that will help them feel truly connected to the heart and soul of Tokyo.”


The World Of Hospitality Issue 9 2015

Stay Experience Designed by renowned interior designers Tony Chi of New York and the Tokyobased Shinichiro Ogata, Andaz Tokyo Toranomon Hills reflects Japan’s cultural emphasis on beauty and purity of form by using natural materials such as washi paper and walnut throughout each space. The Japanese penchant for authenticity of material and textures will translate to simple, yet sophisticated interiors where guests can both energize themselves and unwind at ease. The hotel features 164 spacious guestrooms, including eight suites, averaged at 540 square feet for standard rooms, with unparalleled views of the Tokyo skyline. The bathroom is a key feature of the room design, equipped with deep soaking tubs inspired by Japanese bath culture. In true Andaz fashion, all non-alcoholic mini-bar drinks and locally-inspired snacks are complimentary, as are local telephone calls and wireless Internet access, making a stay at Andaz Tokyo Toranoman Hills as seamless and barrier-free as possible.

The World Of Hospitality Issue 9 2015


Unique Events Andaz Tokyo Toranomon Hills also offers 8,200 square feet of distinctive social spaces with fluid layouts and functional design, creating environments that dissolve barriers and encourage interaction and conversation. Six Andaz Studios are located on the 51st floor and are fitted for smaller customized events or business meetings. They include a Chef’s Studio, which is a flexible event space featuring a show kitchen ideal for intimate social or family gatherings, as well as the Tokyo Studio, which provides expansive views of the city in two directions. The Rooftop Studio on the 52nd floor features a theatrical show kitchen and open-air terrace, bringing alfresco dining and entertainment to new heights in the city. The 52nd floor also features a standalone chapel, the highest in Tokyo, offering breath-taking views of the city. It is designed with the same copper roofing and shingling of a traditional Shinto shrine and temple, offering a perfect venue for weddings.

Local “Flavour” The hotel has assembled an array of restaurants and bars to showcase Japan’s vibrancy and deliver unforgettable dining experiences by utilizing fresh, seasonal and local produce. In a dramatic setting on the 51st floor is the main dining venue, Andaz Tavern, with 16-foot floor-to-ceiling windows offering stunning views of the city. Striking wood sculptures by UK artist Charlie Whinney hang from the ceiling, punctuating this stylish, contemporary space with energetic vibes. The menu features refined European provincial cuisine prepared with seasonal Japanese ingredients, offering uncomplicated and wholesome dishes with simple flavours. Crowning the hotel on the rooftop of the 52nd floor, the Rooftop Bar is part of a modern take on a Katsura Rikyu villa, the quintessential example of Japanese architecture. Re-envisioned from the image of a traditional Japanese teahouse, the design of the Rooftop Bar reflects the essence of Japanese life philosophy. The main area of the bar is separated into three different spaces with a variation of ceiling heights, providing the right ambience for each guest’s personal choice. The drink menu features crafted cocktails infused with premium teas and fresh seasonal fruits, domestic draft beers, premium champagnes and fine sakes. The space also offers an outside open-air roof-protected terrace overlooking Tokyo Bay. Guests and residents from the neighborhood can also enjoy the Andaz flavor on the street level with BeBu, a casual, all-day eatery serving burgers and local draught beers, as well as the Pastry Shop, which offers fine patisserie, simple savories and premium coffee selections for eat-in or takeout.


The World Of Hospitality Issue 9 2015

Tailor-made Relaxation Andaz Tokyo Toranomon Hills offers over 14,500 square feet of leisure and recreation facilities on the 37th floor with its AO Spa & Club, which includes a 65foot (20-metre) swimming pool, a unique carbonated bath, floating jet bath, full range of most advanced fitness training machines, and five spa treatment rooms. Overlooking the spectacular Imperial Palace grounds and featuring extensive bath and water experiences, the AO Spa is designed with fluidity in mind, restoring flow and optimizing personal wellness amidst the chaos of everyday life. Rooted in your personal spa style, AO Spa offers a tailor-made treatment approach called JIYUJIZAI, a Japanese term meaning “your creation.” Through a combination of seasonal elements and high technology, JIYUJIZAI addresses the individual needs of each guest at our Blend Bar. Reflecting the indigenous botanicals of Mount Fuji and surrounding areas, the Blend Bar features a wide variety of fresh fruit, fresh and dry herbs and natural minerals such as salt and clay. Being mindful of our environment, AO Spa follows the philosophy of “farm to treatment table” sourcing many of our ingredients from local companies. Recognizing the demanding lifestyle in Tokyo, AO Spa is introducing a high performance, immediate results orientated European skincare lineNatura Bisse. AO Spa is the first and only spa in Tokyo to offer a revolutionary treatment that mimics the results of cosmectical injectable’s.

Arrive A Visitor, Depart A Local As with all Andaz hotels around the globe, Andaz Tokyo Toranomon Hills creates inspiring experiences and offerings through the Toranoman neighbourhood’s rich history and culture, helping guests to know their surroundings more intimately and leave feeling like a local. Toranomon serves as a bridge linking the past and future of one of Asia’s most dynamic cities. Passionate and knowledgeable Andaz Hosts will go beyond the typical concierge role to share inside knowledge and tips about the capital and its famous new/old duality. Connecting with the city in ways that are attuned to their own interests, first-time and repeat Andaz visitors will be able to enjoy a deeper and more meaningful experience of Tokyo. Reservations for Andaz Tokyo Toranomon Hills may be made by visiting the hotel’s website or by calling a Hyatt Worldwide Sales Centre. Visit Andaz Tokyo Toranomon Hills on Facebook at www.facebook.com/andaztokyo.

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The World Of Hospitality Issue 9 2015

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The World Of Hospitality Issue 9 2015

obvious benefits for owners of businesses in the UK’s hospitality industry to offer EV charging points to an ever growing numbers of EV drivers. “While we as a company have been actively involved in the EV industry for over 5 years, it is only really in the last 2 years that we have seen a huge increase in EV sales. “With almost every leading car manufacturer around the world now introducing new EV and PHEV models, this monumental increase in EV sales is set to continue at an increasingly rapid rate. “The types of electric vehicles available, and the range they can travel before needing a charge, are also constantly growing. 4x4s will be coming out soon and even the sporting world has experienced the high levels of performance on offer via Formula E. “The Government is investing heavily too - £500million has already been put into the EV industry in the UK and another £500million has been pledged from April 2015 to further stimulate and support the uptake of electric vehicles

Electric Vehicles Are Here To Stay Owners of hospitality venues throughout the UK are being reminded of the benefits of catering for drivers of Electric (EV) and Plug-in Hybrid (PHEV) Vehicles. Lincolnshire-based Rolec EV, widely recognised as one of Europe’s leading designers, manufacturers and suppliers of EV charging points and accessories, issued the alert after the UK experienced

dramatic increases in sales of EVs throughout 2014 matching a global pattern. The award-winning company, based in Lincolnshire, is believed to provide the widest range of electric vehicle charging points in Europe and has manufactured and supplied over 22,000 charging points throughout the UK in the past two years. Nathan Black, Rolec’s PR & Marketing Manager, commented: “There are many

and increase the charging infrastructure. “Figures show that within the next 4 years there will be 3.5million EVs on the world’s roads. This clearly illustrates the resources that people will be putting in and we are already getting lots of visitors to the UK looking for nearby places to charge their vehicles. “Running EVs is proving very economical for both businesses and fleets, and brings many environmental benefits. Rolec is proud to have so far supplied bespoke charging points to many household names including Tesco, Ryanair, Hilton Hotels, Holiday Inn, DFS and Next. “It is precisely because of all these positives that EVs bring that many leading companies throughout the world are investing heavily in charging points.”

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The World Of Hospitality Issue 9 2015

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Eastway At Andaz Liverpool Street Launches New East London Brunch Menu

Eastway’s new weekend menu will tantalise the healthy, the hipster & the hungover

The World Of Hospitality Issue 9 2015

East London’s most stylish 5-star boutique hotel, Andaz Liverpool Street, has indulged its creative reputation once again with the introduction of a brand new weekend brunch at Eastway Restaurant. The hotel’s New York style brasserie will be tantalising foodies, guests and locals with its inspiring brunch menu available from 13th June. Reminiscent of the Big Apple’s East Village whilst also reflecting the ever-changing face of quirky East London, Eastway’s new weekend brunch represents a collision of two continents by offering a variety of locally sourced and fresh ingredients. Gluten free treats, freshly squeezed juices, bubbling mimosas and an interactive DIY Bloody Mary bar – all with elaborately concocted names - will dominate the highly anticipated new menu. Eastway’s tasty new brunch creations will include ‘Eggs on Brick Lane’ (£12) – soft poached eggs served with mild curried potatoes on a dosa pancake and topped with crushed smoked


tomato chutney. Thin pancakes filled with mild cheddar and served with blackberry compote & crispy apple salad make up the classic ‘Cheddar & Blackberry Blintez’ (£7), and those who are looking to try something a bit different will be tempted by signature dish the ‘Love it or ‘Ate It’ Chicken’ (£15) – confit chicken legs glazed with Marmite and spices, accompanied by rosemary and bacon waffle. Healthy options can be found in the form of homemade nut granola (£6), bircher muesli (£6) and the brasserie’s signature ‘Smokey House’ (£10) – a selection of smoked Loch Fine salmon straight from the kiln, served with crème fraiche, lemon & chargrilled bread. Andaz Liverpool Street’s in-house bakery is sure to tempt brunch-goers with the sWmell of freshly baked bread and pastries. Baked fresh from Eastway’s rustic stone oven, a hearty selection of artisan bread, from fluffy rye sourdough to crunchy mixed seed loaf and New York style bagels and pastries, accompanies all dishes to further entice weekend brunchers.


The World Of Hospitality Issue 9 2015

Energetic juices and health conscious smoothies will also feature prominently on the menu, with options such as ‘Go-Go Green’ juice and ‘Oat Meal Magic’ (£5) – a power breakfast of organic oats, banana, apple, passion fruit juice, honey & soya milk. For added zing, elaborate mimosa creations, from mango to basil fizz (£9) will be offered. ‘Build Your Own Bloody Marys’ (£9) are on hand to take the edge off teeming hangovers, enlivening visitors with pungent spices including chilli and horseradish. If all else fails, unlimited offerings of Bellinis and mimosas float on the menu for £19 per head. For the slightly fainter hearted, mocktails like ‘Soft Sangria’ – an elixir of black tea mixed with soda water - will be touted as salubrious alternatives. Eastway’s new weekend brunch embodies a whole new style of contemporary brunching in East London and will be available to guests and the public from 13th June onwards. For more information, visit: http://london.liverpoolstreet.andaz.hyatt.com/en/hotel/news-and-events/news-listing/new-east-london-weekend-brunch.html Opening Times: Saturday and Sunday 10am – 4pm For reservations, contact london.restres@andaz.com or call 0207 618 7400 Combine brunch with an overnight stay with rates starting from £180 including VAT per night on Friday and Saturday in an Andaz King room. Room rates include complimentary Wi-Fi, non-alcoholic minibar and local landline phone calls. For further information about Andaz Liverpool Street telephone 0207 961 1234 or visit www.andazliverpoolstreet.com



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The World Of Hospitality Issue 9 2015

The World Of Hospitality Issue 9 2015



The Ritz London’s distinguished Head Concierge is celebrated by his peers and awarded The Lifetime Achievement Award by The Society of The Golden Keys.


The World Of Hospitality Issue 9 2015

Michael De Cozar’s first day of work at The Ritz London was on 30th July 1973, when he was employed as a Page Boy to run errands for the guests of the day. Through his commitment and hard work supplemented by his charm and wit, at the age of twenty Michael was promoted to the role of Junior Concierge and four years thereafter he became London’s youngest ever Head Concierge. For 32 years Michael has held the Head Concierge position and he has grown to epitomise everything that a hotel Concierge should be. Always immaculately presented with every button of his dapper uniform polished to perfection and his shoes shimmering under the house lights, guests crossing the threshold of this iconic hotel or those slipping out into the streets beyond will no doubt have had their outlook improved immeasurably following a lively exchange of pleasantries or a spot of banter with Michael. With an impressive memory that borders on being photographic, Michael can remember without hesitation which guests are staying in what room or indeed what room houses which guests, whilst the details of virtually every retailer and restaurant of note in the West End and beyond need never be cross-referenced for they are all perfectly catalogued in his head. Known for his winning smile, endless charm, quick wit and exceptional manners, Michael ensures that every guest of The Ritz experiences a personal touch delivered with panache and aplomb. Of course, no concierge is ‘worth their salt’ without being able to make dreams come true and whilst gaining a seat at the hottest table in town or getting the best tickets to a sold out show is all in a day’s work for Michael, he will always go the extra mile and in the past has, at a guest’s request, managed to fetch fresh seawater from Brighton for their evening bath and even arranged the buying of a battleship for another guest who wanted a souvenir of distinction from the United Kingdom. In reference to being awarded the Lifetime Achievement Award by The Society of The Golden Keys, Michael De Cozar stated “I am very proud to work at The Ritz London and very proud to be a member of the Golden Keys. I have worked at the hotel for 40 years and have been a member of the Golden Keys for over 30 years, so to be recognised like this is an absolute honour. Those people that know me are aware that I like to talk a lot and having this award bestowed on me was so overwhelming that for the first time in living memory I was actually rendered speechless”. Mr. Stephen Boxall, Managing Director of The Ritz London added “Michael’s contribution to the calibre and continuity of service we offer at The Ritz is second to none. He always approaches his day with gusto, as if it was his first, and you never hear him say “no”. Michael being recognised in this manner is a justified tribute for a bastion of Concierge and we at The Ritz are enormously proud of all that Michael has achieved”. With Michael’s father having worked in Room Service at The Ritz London before him and his brother Luis still employed as Head Luggage Porter after 27 years of service, the contribution of the De Cozar Family is written on many pages of prestigious history at this most iconic of London hotels.





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The World Of Hospitality Issue 9 2015


Hotels & Resorts Opens First Hotel On The Asian Side Of Istanbul With a prime location for both business and leisure travelers, Hilton Istanbul Kozyatagi brings a new dimension to Istanbul’s visitor offering

ISTANBUL & McLean, VA -Hilton Worldwide today announced the opening ofHilton Istanbul Kozyatagi, the debut of its flagship Hilton Hotels & Resorts brand on the Asian side of Istanbul. Offering magnificent views of the Marmara Sea, the upscale hotel is in a prime location within easy reach of the main tourist attractions and commercial areas either side of the Bosphorus. Rob Palleschi, global head,Hilton Hotels & Resorts, said, "We are proud to welcome Hilton Istanbul Kozyatagi connecting our portfolio to both sides of the Bosphorus. The hotel's enviable location means it is well suited to becoming a leading choice for travellers looking to experience all parts of Istanbul and well-known visitor sights." Design features integrated throughout the hotel pay homage to the fact that Istanbul is a melting pot of European and Asian culture. Dragon motifs and handmade lighting, as well as detailing in bedrooms, give a distinctly Asian twist to the contemporary interiors. Modernity is continued through the artwork, where in communal areas, rather than traditional paintings, textured wall art is in abundance. The 320 guestrooms include 47 executive rooms and 23 suites, each with stylish, contemporary furnishings and modern amenities including Wi-Fi and a 42-inch HDTV. On upper floors, king or twin deluxe rooms benefit from floor-to-ceiling windows offering magnificent views of Istanbul. The property boasts a 24-hour fitness center, indoor swimming pool, spa and Hammam as well as 16 meeting rooms, including two ballrooms, a 24-hour business center and roof-top executive lounge. The hotel's Atrium Lounge & Bar offers a range of drinks in stylish surroundings. The rooftop Skylight Restaurant & Bar serves cocktails and contemporary international cuisine against a breathtaking backdrop; The Brasserie serves high-end Asian and international cuisine. The hotel is also home to Speedcity, an entertainment area where visitors can experience the latest full motion control simulators, with virtual Pit stops, indoor ski and various virtual sports - perfect for a fun day out or as part of corporate team building.

Simon Vincent, EVP & president, Europe, Middle East & Africa for Hilton Worldwide, said, "Istanbul remains one of the world's great tourist destinations, attracting more than 10 million travellers last year alone. Having opened a wide array of hotels across the city in recent years, we're delighted to be offering guests yet more choice on the Asian side, which now benefits from even greater accessibility to this bustling part of Istanbul." Hilton Istanbul Kozyatagi is located 28.5 kilometres from Sabiha Gokcen International Airport and 37.9 kilometres away from Ataturk International Airport. It is just a short drive from both bridges linking to the European side of the city and within walking distance to the Marmaray Project, the railway connection under the Bosphorus Strait. Istanbul is well-known for its bustling bars, unique shopping experiences, including the Spice Market and Grand Bazaar, as well as a plethora of restaurants offering both traditional and contemporary cuisine. Guests wanting to relax can take a private boat trip to Princes' Islands - a chain of nine picturesque islands, enjoy lunch on the waterfront at Kalamis Yacht Marina, which is only a 15-minute drive from the hotel or browse the shops on the renowned Bagdat Avenue. Ergun Demiray, general manager, Hilton Istanbul Kozyatagi, said: "The location of Hilton Istanbul Kozyatagi offers visitors the opportunity to experience the full breadth of cultural, culinary and shopping experiences available in Istanbul. With upscale amenities and spacious, contemporary accommodation, we offer an exciting new choice for travelers and look forward to delivering excellent standards of Hilton hospitality in the city." Hilton Istanbul Kozyatagi is located at Sahrayicedit Mah. Batman Sok No.44 Istanbul, 34734, Turkey. For more information, or to make reservations, contact +90 216 468 0000 or visit istanbulkozyatagi.hilton.com

Conrad Algarve

Awarded with Platinum Key by the Boa Cama, Boa Mesa Guide Luxury Quinta do Lago Resort Recognized in Expresso Newspaper’s Prestigious Guide

ALGARVE, Portugal - Conrad Algarve has been named "Leading Hotel in Portugal" in the 2014 edition of the Boa Cama, Boa Mesa Guide. The luxury resort received the highest accolade, the "Platinum Key", in the ceremony that took place last night in Lisbon. This honor is a recognition of the service of excellence provided by Conrad Algarve since its opening in 2012. The hotel has already earned the "Gold Key" distinction in the 2013 Boa Cama, Boa Mesa guide, the same year in which Gusto by Heinz Beck was awareded "Restaurant Revelation".


The World Of Hospitality Issue 9 2015

The World Of Hospitality Issue 9 2015


Joachim Hartl, general manager, Conrad Algarve, said, “It is with great pleasure that I receive, on behalf of all the Conrad Algarve team, this prestigious award. We are always striving to exceed the expectations of all those who visit us and this award encourages us to do even more and better.” Boa Cama, Boa Mesa guide is published annually by the Expresso newspaper and its awards recognize the best hotels and restaurants in Portugal, distinguishing the top 26 restaurants (Gold Forks) and the top 26 hotels (Gold Keys) in Portugal. The highest distinctions possible are the “Platinum Key” and “Platinum Fork”.

Conrad Algarve is a luxury resort that offers guests a stylish retreat in the prestigious area of Quinta do Lago. Located in the Algarve, next to the Ria Formosa Natural Park, the hotel is within walking distance of stunning beaches and golf courses. Spread over six floors, each of the 154 rooms provide luxurious comfort along with the latest technology in a spacious and relaxing environment. The Conrad Algarve promises guests a memorable experience, with an engaging service in a resort that offers a true reflection of the local culture.

Conrad Algarve accepts reservations by phone, through +351289350762, and online at www.conradhotels.com/algarve. For more information about the Conrad brand, please visit news.conradhotels.com or www.conradhotels.com.

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The World Of Hospitality Issue 9 2015

Jaymart has been providing bespoke matting and flooring solutions to the hospitality industry for over 45 years. We know that first impressions count, and a clean and impressive entrance is key in giving your reception area a dynamic, professional feel and can reinforce your brand. Our ever-expanding client list includes Marriott Hotels, Café Royal and Hilton Hotels and Resorts. We have been providing the world-renowned Claridges of London with our prestigious logo mats for a decade and, working alongside Abbeywood Floorcoverings Ltd, we have recently completed the project to replace the mats of these prestigious entrances. With Jaymart’s wide range of colours, and the accuracy of our computerised cutting,

we can reproduce virtually any logo within a smart and impressive mat that will remove the vast majority of walked-in dirt. What’s more, the nature of inlaid mats means that the logo never wears out, and our synthetic fibre In-genius and Raincheck logo mats also afford superior colour-fastness. As a result, a Jaymart logo mat helps keep your premises clean and looks great. Jaymart’s bespoke aluminium entrance and logo matting systems will give your hotel premises a superior, durable first impression. Entrance matting can be tailormade to meet your requirements and will not only enhance your entrance but

will work efficiently to keep your building walkways clean. So, however intricate your corporate identity may be, our sales team will help you to always make the very best choice. We also provide excellent solutions for bars, kitchens, gyms, hallways, offices, showers, swimming pool surrounds and wet areas. You can explore our ranges further at www.jaymart.co.uk, or should you wish to discuss your project requirements in greater detail please contact one of our trained Consultants.

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Found in

Translation MKV Design Transforms the Virtual into Reality for PokerStars at London’s Hippodrome Casino


The World Of Hospitality Issue 9 2015

The World Of Hospitality Issue 9 2015


MKV Design, internationally respected for its awardwinning hotel design, has ventured into new territory by translating the virtual into reality for the gaming website, PokerStars. The team has imaginatively interpreted this interactive, online poker room into the glamorous PokerStars LIVE which recently debuted in London’s Hippodrome Casino. The design team’s brief was to create the brand’s first-ever physical space, one that would embody its online presence so that it would be recognisable to website players. MKV took this idea a step further by creating a refined, pared-back ambience with a modern, tech-savvy style. The poker gallery is situated on a mezzanine overlooking the Hippodrome’s ground-floor gaming areas four storeys below. Located in the heart of London’s entertainment scene, just by Leicester Square, the casino is housed within an iconic, listed building created by renowned theatre architect Frank Matcham. It was essential that MKV’s design was sympathetic to the historical aspects of the original 1900 structure, including the stepped, open-gallery spaces which remind visitors of the site’s legendary provenance. It was here, amongst other noteworthy events, that Tchaikovsky’s Swan Lake made its UK debut, Julie Andrews launched her professional solo career, and Harry Houdini performed some of his final magic acts. The casino remained in operation round-the-clock, seven days a week, which impacted the scope of design possibilities since works could not affect the gaming areas below. For example, painting the poker room’s ceiling was not a viable option, and the majority of interior fixtures were constructed offsite so that their installation would cause minimal disruption. Colour and light psychology were also important considerations in the interior design. A muted palette of dark greys enables players to focus better upon the table, their hands and the card action taking place. Gaming tables were custom-upholstered with silvertoned baize, and carpeting reminiscent of flannel tweed helps create a more sophisticated feel. Along the back wall, a grid composed of angled “fins” formed from sturdy, charcoal painted metal is backlit by a wall-towall, internally illuminated box- fitted with LEDs. The glowing, ethereal light which emanates from the wall helps create a subtle allusion to the idea of the digital network of PokerStars’ virtual world. Shifts in colour from yellow to red to blue have been programmed to cycle over the course of an hour, but can also be precisely timed by the operations team to create a variety of moods. Soft illumination from the ceiling soffit overhead is synchronised to adjust with that of the accent wall.


The World Of Hospitality Issue 9 2015

Another specification of the brief was that the use of the words “PokerStars” would be closely regulated. Therefore, MKV chose to weave associations with the brand’s livery into the design to reinforce the brand identity. Existing chairs have been re-upholstered with black leather subtly highlighted by the PokerStars emblem stitched into their backs with silver thread. This tone-on-tone effect, versus high- contrast embroidery, helps set the refined, urbane atmosphere envisioned by MKV. In the middle of the mezzanine, a square-shaped ceiling coffer is adorned with the brand’s logo. The creation of a suspended, three-dimensional installation depicting the insignia was not allowed, as the security requirements dictated that all areas needed to be visible via the ceiling-mounted cameras with no obstructions. Instead, the designers created a flat, two-dimensional sign which can be seen by players looking up from the ground floor. By the lift, the ace of spades and star which comprise the logo have been outlined with a string of red marquee lights, adding a discreet bit of sparkle. Along the stairs leading below, a glass balustrade has been etched with multilingual translations of the words “I am PokerStars”, arranged to form a border around a transparent ace symbol. However, fans of the PokerStars’ website who visit the new gallery are not restricted to playing face-toface. Internet-enabled iPad stations allow players to participate online instead of joining a game in person. PokerStars LIVE has proved such a success that MKV’s concept is being rolled-out to other new sites, including the poker room just launched at the Casino Gran Madrid. Dominic Barber, Associate at MKV Design, explains, “Creating the blueprint for the PokerStars LIVE concept has been a 21st century twist on interior design. The idea of a tangible space mirroring a virtual world, rather than a website being modelled upon a physical destination’s brand identity, poses new opportunities for today’s designers. There are increasingly blurred lines between real-life and virtual environments, which opens-up all sorts of creative possibilities and offers designers a wealth of inspiration.”


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The World Of Hospitality Issue 9 2015

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The World Of Hospitality Issue 9 2015

Location: 1520 N Damen Chicago, IL 60622 Phone: 773.252.1500 Website: TheVioletHour.com Social Media: Facebook.com/ TheVioletHour1 @TheVioletHour1 Seating: 145 Hours: Sunday - Friday 6:00pm – 2:00am Saturday 6:00pm -3:00am Cuisine: Handcrafted Artisanal Cocktails Reservations: Not Accepted Payment Methods: All Major Credit Cards Key Players (One Off Hospitality Group): Donald Madia, Partner Terry Alexander, Partner Peter Garfield, Partner Toby Maloney, Lead-Mixologist/Partner Jason Cott, Partner Key Players (The Violet Hour Team): Andrea Tambourine, General Manager Patrick Smith, Bar Manager Jim Troutman, Bar Manager


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The World Of Hospitality Issue 9 2015

IN REVIEW The BCFA is the British business association for the contract furnishing industry, covering the full spectrum of interior products and services in the UK and globally. The 240+ members are accredited by the association and are leading manufacturers, suppliers and designers of furnishing services for commercial buildings throughout the UK and in world markets. A key objective of the BCFA is to improve the business prospects of members through an exceptionally popular program of networking events. Taking place throughout the year and across the UK they provide opportunities for members, their industry partners, specifiers and project designers to get together both formally and informally to build relationships and share news and experiences in a non-work setting. Events during 2014 included in March a visit to the Corinthian Club in Glasgow, The Glasshouse in Camden and a highly educational Members Forum in High Wycombe. In June the BCFA New Designers award was sponsored by textiles specialist FROne and July was another highlight with what has become an annual Barbecue at the Merchant Taylor’s Hall in London. In September the venue was The Rep, Birmingham and in October, Rooms in Manchester. Also during 2014 two new regional councils were launched for the North of England and Scotland and Ireland to provide the regions with the opportunity to develop local initiatives. The full programme of events and activities can be found on the new website www.thebcfa.com and the latest news and trends at www.designinsiderlive.co.uk The BCFA also supports a number of Exhibitions in the UK and in some cases will attend as exhibitors to promoted the benefits of membership and give important back up for members. In 2015 these will include: Surface Design Show, Clerkenwell Design Week, DesignJunction,100% Design, Decorex, Independent Hotel Show and Sleep

EXPORT “British firms have a reputation for excellent design and many are stepping up to the mark,” says Colin Watson, BCFA Managing Director and Director of the BFC (British Furniture Confederation). “The Government have set the objective of doubling UK exports and we are taking practical steps to help the furnishing manufacturing sector support this. Over the past two years the BCFA have facilitated the provision of over £600,000 of Government funding to support 200 companies in their effort to improve international trade, and it is working.” Another coup for the furnishing industry has been the approach to 10 Downing Street to request a brand especially for the industry within the ‘Britain is Great’ campaign. The ‘Great’ campaign aims to reinforce the UK’s world-renowned reputation for innovative design and cutting-edge as well as high quality manufacturing. Speaking at the launch of the partnership, Colin Watson said: “Our industry is worth over £10 billion to the UK economy and the ‘Design is Great’ brand provides a memorable, coherent and impactful platform to enhance the way we promote British products and interior design abroad.” Membership of the BCFA is a who’s who in the furnishing industry and with a 20% growth in numbers over the past two years its reputation goes from strength to strength.



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The World Of Hospitality Issue 9 2015

Liquid Gold BRINGS ITALIAN SOPHISTICATION TO THE UK Liquid Gold introduces its bespoke Prosecco: combining sleek, elegant, statement design with exceptional taste. Created for the global luxury & fashion markets, which accepts nothing but the best, Liquid Gold has a unique look and taste, which ensures it stands out to its competitors. The flavour of the Liquid Gold Prosecco is distinctive due to the selective ingredients that release an aromatic and fruity bouquet, yet are dry and elegant by taste making it the ideal drink for an aperitif. The Prosecco can be ordered in its classic dark green bottle form or can be ordered in a range of opulent metallic colours, to enhance any theme or occasion. Liquid Gold Prosecco is now available in the UK and will be served at some of London’s most exclusive venues and events. Several high-end restaurants have already begun stocking Liquid Gold Prosecco including Zafferano and Novikov, with other exclusive eateries in Mayfair and Knightsbridge soon to be announced. Liquid Gold prides itself on creating true Italian products and their bespoke Prosecco is no exception. Made in the North-eastern regions of Italy, Liquid Gold Prosecco is a sparkling white wine that has the complexities and depth of flavour often associated with Champagne. CEO Marino Roberto, who founded the brand, believes there is great potential for further growth of Prosecco in the UK. Having owned a Michelin star Mayfair restaurant, in addition to owning high-end fashion stores, he has combined his passions in the form of Liquid Gold-

‘’ The Liquid Gold brand was created to help merge the fashion conscious individual with high-end design and Italian quality. We believe the unique metallic colour ranges and elegant bottle design will help to enhance the popularity of the Prosecco drink. This we feel will help to create a market amongst trade and consumers who may consider the ranges for gifts or for personal indulgences at home. We hope our customers enjoy the experience in every possible way.’’ The fuller and more varied Prosecco is becoming increasingly popular with 307 million bottles sold in 2013 globally. In the UK, Prosecco sales increased by 80% in 2012 making it the most popular sparking wine on the market. Prosecco now regularly outsells champagne in the UK and this trend shows no signs of slowing. The publics drinking habits are reflecting the above trend with many people now exchanging the somewhat more costly Champagne for the more versatile and cost effective Prosecco, both when dining out and staying in. Liquid Gold products are already a success in bars, clubs and commercial aspects across European luxury markets; the brand has hosted events at the Monte Carlo F1 Grand Prix, VIP events at the infamous Zest Monaco Club and launches in Saint- Tropez in recent months. This year, as Liquid Gold Prosecco showcases in the UK, expect to see the eye- catching range of bottles at the most exclusive venues and events.

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Fancy a DJ? Or Two? Who? What? Why? Where? When? We are the Reconciliation DJs Eddie McCalla & Brian Smith We play music of all sorts - see our poster to bring people together through music. Our Motto is Unity in Diversity As we ourselves demonstrate We play at all sorts of functions for all sorts of people for all sorts of reasons in all sorts of places at all sorts of prices (depending on the event). We play music for eating, listening & dancing (though not typical ballroom or disco) on high-end equipment for full range enjoyment. Lyrics are as important as the music and we aim to lift, not lower people.

Please Contact Us: Reconciliation DJs Overdale, Haglands Lane West Chiltington Pulborough RH20 2QR 01798 813133 ReconciliationDJs@talktalk.net www.ReconciliationDJs.com


The World Of Hospitality Issue 9 2015

New Cabaret Evenings to Launch at Scarfes Bar

Scarfes Bar is soon to play host to a series of cabaret evenings featuring world-renowned cabaret performers. To be held bi-weekly from 5th October onwards, these Sunday evening events will complement the bar's programme of complimentary live jazz six-nights a week as well as pay homage to the golden age of cabaret, which finds its modern home in the eclectic setting of Scarfes Bar, moments from Covent Garden. The evenings will be programmed and hosted by Dusty Limits in conjunction with Full Circle management and will feature performances by Lili La Scala, Valeriya Murzak, Sammy Dinneen, Vicky Butterfly and Laura London as well as cabaret trio Tom Carradine, Tom Mansi and Jonathan Kitching. Since 1999, Dusty Limits has been at the forefront of the 'new cabaret' scene, which has made London the top city for cabaret in the world. He has been described by Time Out as 'The Trailblazer', and The Stage have called him 'the compere without compare.' He has performed throughout London and internationally from New York to Berlin and everywhere in between, and his solo shows have received tremendous critical acclaim. 'Cabaret was born in intimate venues, in which the performers could get up close to the guests, and we are thrilled to be bringing some of London's greatest artists to such a beautiful room’ says Dusty, and adds ‘The show will reflect the glamorous and intriguing styling of the venue. It will be a heady cocktail of music, dance, acrobatics, singing and close-up magic.' Vicky Butterfly is part burlesque showgirl and part innovative performance artiste. Her beautifully choreographed routines take in everything from the ethereal and the breath-taking to the macabre and the erotic. For over a decade Vicky Butterfly has lit up stages from Paris and Las Vegas to Bali and Bollywood, recently appearing as part of the cast of legendary circus cabaret La Clique.

Laura London has created a unique presence for herself in the world of entertainment – she is a revered and equally adored mistress of modern magic, compere and slight-of-hand artist. Her incredible close-up magic acts make her an instant success with audiences worldwide. Lili La Scala is a cabaret star with the voice of an angel and the looks of a vintage pinup. She has performed internationally and throughout the UK and is renowned for her glorious voice and her skills as an interpreter of song. She is also a much-in-demand cabaret hostess whose star-studded variety show, AFVS, was a smash-hit at this year's Edinburgh Fringe. Sammy Dinneen is an outstanding hand-balancer and acrobat who presents a sinuous and sublime take on cabaret acrobatics. Combining a suave persona with sharp handbalancing, Sammy Dinneen has previously performed in the prestigious show 'Traces' by 7 Fingers in New York. He is now a resident performer and teacher in London. Inspired by the atmosphere of a drawing room and the sophistication of a gentleman’s club, the artfully social Scarfes Bar evokes a convivial atmosphere with its roaring fire, walls lined with over 1000 booked handpicked by a Portobello antique dealer and Gerald Scarfe’s collection of amusing and conversation-provoking paintings which adorn the marble walls. The array of quirky details, cosy velvet armchairs and sofas makes it a unique and spacious venue for cabaret events. With tickets limited to just 60 guests per show, Cabaret at Scarfes Bar will commence on Sunday 5 October at 7.30pm. Tickets are priced at £30 per person and can be booked by calling 020 7781 8888 or visiting www.seetickets.com/Tour/cabaret-at-scarfes-bar. Future performances of Cabaret at Scarfes Bar are scheduled for October 5, October 19, November 2, November 16, November 30 and December 14 2014.

Valeriya Murzak was born into a circus family and started performing at the age of six in Moscow, Russia. For the last 20 years she has travelled the world performing and specialising in aerial acts. Valeriya performed in the opening ceremony of the London Olympics as part of the professional aerial team.

Scarfes Bar Rosewood London 252 High Holborn London WC1V 7EN Tel: +44 20 3747 8611 For more information: www.scarfesbar.com Connect with us: facebook.com/scarfesbar or Twitter @ScarfesBar


The World of Hospitality Issue 9 2015

The World Of Hospitality Issue 9 2015

ercol offers stylish dining for leading restaurants Celebrated British furniture company ercol, has been designing and creating quality furniture since 1920. Still family run and based in Buckinghamshire, the brand is synonymous with great design combined with excellent functionality. Designs are predominantly created by its skilled in-house team, however ercol continues to champion British design and continues to collaborate with British designers such as Matthew Hilton, Terence Conran and Russell Pinch. ercol is renowned for its 1950’s and 60’s furniture and today’s Originals range still boasts iconic pieces that were first launched in this era. In addition, ercol continues to introduce new collections that continue combining visual appeal with functionality whilst ensuring consistent and uncompromised quality. ercol continues to develop its presence in the hospitality sector by becoming chair supplier of choice with leading eateries across the country. Throughout its 90 year history ercol has supplied the contract market and has seen a resurgence of interest of late. Most recently, the ercol Holland Park Chair has been selected for both Hugh Fearnley-Whittingstall’s River Cottage Canteen in Bristol and The Perkin Reveller, a fantastic new restaurant located at Tower Wharf outside the Tower of London. Designed for ercol by renowned British furniture designer Russell Pinch, the Holland Park Chair is making an impact on the restaurant scene, cleverly combining striking modern design with practicality, the chair is designed to stack and is handcrafted out of beech at ercol’s Buckinghamshire factory. In addition, the popular café in Heals London store has been kitted out with ercol’s signature Originals furniture, adding to the eatery’s ambience, are the Stacking Chair, Chairmaker’s Chair, Plank Table and Nest of Tables. Originally created in the 1950’s, these pieces are beautiful in their simplicity creating a homely, timeless charm for customers. Plus, ercol’s iconic Butterfly chair was chosen for three recent Las Iguanas restaurants, at Westfield Stratford, Cambridge and the South Bank Centre, all in a painted aqua finish, whilst the Stacking chair was selected for Le Bistrotheque in London and by American restaurant chain Chipotle for their new ShopHouse Southeast Asian restaurants. Nick Garratt, ercol Managing Director comments: “We are delighted to see so many of our chairs being chosen for such prestigious establishments. Leveraging our strong reputation in the hospitality sector, we look forward to many more projects of this calibre as we continue to champion innovation and craftsmanship in British furniture design both for the contract and domestic market.” Ercol Furniture Ltd ercol.com/contract



SPECTRALINK – SOLUTION OF CHOICE FOR HOTELIERS GLOBALLY. Spectralink in-building wireless solutions, streamline hotel management & increase hotel safety, security, and guest service levels. Spectralink mobility solutions delivered by ICON integrate with front of house, housekeeping, kitchen, and PMS solutions to provide innovative, responsive solutions that: • enhance hotel security and safety, • deliver staff protection, • improve guest service levels, • access hotel functions and applications, • improve task management, • streamline communication for hotels of all sizes.

FIND OUT WHY Go to: www.icon-plc.co.uk/icon/lp/hospitality Email: info@icon-plc.co.uk Call: 01727 730000 ICON is the authorised distributor of Spectralink solutions in the UK. Registered in England. Registration number 02732784


The World Of Hospitality Issue 9 2015

Starwood Hotels & Resorts’ STYLISH ALOFT BRAND OPENS IN LIVERPOOL BRINGING A NEW BEAT TO THE HEART OF THE CITY Starwood Hotels & Resorts Worldwide, Inc.® (NYSE:HOT) today announced the opening of Aloft Liverpool, the second Aloft hotel in the UK. Set in the 110- year old Royal Insurance Building, Aloft Liverpool is an adaptive reuse project that is breathing new life into this historic building. Delivering urban-influenced design and an energetic guest experience at an affordable price point, Aloft Liverpool will feature 116 loft-like guest rooms and Aloft Hotel’s signature W XYZ® bar, a buzzing social space where guests can mix and mingle, work or grab a drink with friends. Located in central Liverpool on the corner of Dean Street and North John Street, the sleek new hotel is perfectly situated within easy reach of the fabulous shops, buzzing nightlife and world- class galleries and museums. Getting around the city couldn’t be easier, the central business district and key visitor attractions are all within walking distance. The opening of Aloft Liverpool is the culmination of an £18 million investment project to regenerate and preserve Liverpool’s historic Grade II listed Royal Insurance Building. The development has been led by Ashall Property who worked alongside Liverpool City Council and English Heritage to transform this, once neglected, building into a sleek new, hotel. “Aloft is enjoying tremendous global growth fuelled by the enthusiasm of travellers who want great design and a fresh, fun atmosphere” said Colin Bennett, Area Manager UK & Ireland, Starwood Hotels & Resorts. “Aloft Liverpool perfectly illustrates how we can transform a once derelict, historic building, into a world-class hotel and bring new life into the local area. We are extremely proud of what has been achieved and feel confident that both the local community

and visitors to Liverpool alike will embrace the transformation of this much-loved building.” Aloft Liverpool boasts urban-inspired spacious rooms, featuring the brand’s signature loft-like ceilings of nearly three metres high, oversized windows and ultra-comfortable plush platform beds. Guests can enjoy large walk-in showers with rainfall showerheads and complimentary Bliss Spa® bath amenities. Designed for the savvy next generation of global travellers, Aloft Liverpool offers fast and free Wi-Fi throughout the hotel and in the lobby. Recreational facilities at the hotel include Re:chargeSM fitness centre, which is open 24/7 for guests’ gym fixes day or night. Visitors can also grab a quick foodie fix at Re:fuel by AloftSM, a one- stop, 24-hour grab-and-go food and beverage area. Arf SM is an exclusive petfriendly programme, where pets can enjoy a stay with complimentary treats and toys. The hotel also offers a suite of five Tactic meeting rooms equipped with state-of-the-art audio, visual, plasma TV and complimentary Wi-Fi.

passion for supporting up-and-coming music talent and we’re thrilled to offer an exciting destination to showcase local rising acts in this world-class music city.” Aloft Liverpool is the fourth Aloft hotel in Europe and second in the UK, with five more slated to open across Europe in the next three years. Part of Starwood Hotels & Resorts company, Aloft Liverpool is managed by Redefine | BDL hotels, the leading hotel management company in the UK managing a diverse collection of branded and private label hotel properties across the UK and Africa. Helder Pereira, CEO, Redefine|BDL Hotels comments: “We’re thrilled to be managing such an iconic property, in the exciting city of Liverpool. Aloft Liverpool’s modern guest experience is set to energise the hotel scene in the city by offering an appealing new option to the next generation of travellers.”

Aloft Liverpool’s W XYZ® bar is the perfect place for hotel guests and locals alike to enjoy a refreshing seasonal cocktail and catch upand-coming music acts that are part of Aloft’s signature Live at Aloft Hotels music events. Opening their doors to fresh music perspectives, Aloft Hotels regularly team up with cutting-edge musicians to bring live performances to properties around the world.

Mark Ashall, Director of Ashall Property said: “The opening of the Aloft is the culmination of four years’ work on the project by Ashall Property and our development team. We are proud to have completed a stunning renovation of one of Liverpool’s most iconic buildings which has seen it being taken off the ‘at risk’ register and brought back into productive use. This has been a very challenging project and we would like to record our appreciation to Liverpool Council and all the other parties who contributed to its successful conclusion.”

“As Aloft continues its incredible growth momentum around the world, we’re thrilled to bring the energy of the brand to the vibrant city of Liverpool,” said Brian McGuinness, Global Brand Leader, Aloft Hotels. “Aloft has a longstanding

Aloft Liverpool is currently offering an early booking discount of up to 20% off for stays completed before 31st March 2015. For more information and to read the terms and conditions, please visit www.aloftliverpool.com.

Shopkit Bar Magazine Sept 2014 2 11/08/2014 15:39 Page 1

The World Of Hospitality Issue 9 2015


Innovative shelving systems for back bar and overhead bar displays, using the latest engineering techniques in glass, steel and aluminium. Incorporating back lit LED lighting for optimum effect

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The World Of Hospitality Issue 9 2015



Completes Vip Lounge at O2 World Berlin

JOI-Design has recently completed the reconstruction and design of a glamorous new VIP lounge at the O2 World Berlin. With subtle allusions to the clandestine allure of an exclusive members’ club in the “roaring twenties”, the design of Diamond Ball.Room evokes the dazzle promised by its name. Four compact private stadium boxes were merged to create a tony entertainment hub for as many as 72 guests to experience live events. The spacious venue looks directly onto the O2 arena so that visitors can enjoy concerts or sports matches while entertaining elite clients and friends in a luxurious environment. Warm hues of gold, platinum, cognac and ebony create a handsome, clubby feel. When overhead illumination levels are lowered at night, high-contrast lighting accents amplify the drama and excitement, turning the space into an ideal spot for an aftershow party. Acoustic blinds cleverly disguised by black velvet curtains offers both insulation and privacy for celebrities, and a mobile DJ booth and Bose sound system help ensure the music sets the perfect mood. Planned with flexibility in mind, the Diamond Ball.Room can be used as either one generously proportioned single space or for smaller events it can be divided into two distinct places with their own entrances. Screened from each other by a plush black velvet curtain, the halves – dubbed “Vodka” and “Champagne” – feature different design elements which form individual identities for each area yet also harmonise for when they are joined together. Angular design features are present throughout in homage to the faceted diamond. In the Vodka side, shimmering silver highlights and clean, angular lines suggests the cuboid shape of ice cubes as they “clink” in a cocktail glass, while in the Champagne side, iridescent golden accents, glittering lights and soft curved forms recall the tingling effervescence of sipping bubbly. This duality extends through to the bar which is split into two parts. Recessed into the wall above each section’s back bar is a diagonally oriented composition of diamond-shaped bottle displays and

cabinetry with mirrored and leather finishes. Backlighting, as well as yellow internal illumination, creates a theatrical, ethereal glow. Shaped with an elegant fluidity, the bar stools at both counters provide a comfortable perch for the additional entertainment of watching mix masters concoct imaginative tipples. The Vodka section is characterised by its strong angular form and leather fascia washed by recessed downlights. Suspended over the dark timber counter are modern pendant lights whose bent metallic wire frames transform them into glowing asymmetrical sculptures. The stylish furnishings in this area create a convivial vibe: contemporary wingback seating in tawny tones provides a comfortable embrace and stylish leather club chairs are grouped around glazed cocktails tables crafted with angular chrome bases. A pewter-toned banquette in a zigzag shape accompanied by glass and chrome tables and round charcoal coloured poufs reinforces the modern flair. On the wall, a silvery diamond-shaped grid adds understated artistry. The Champagne space presents a different take on smart luxury. Low chesterfield sofas are upholstered in soft tobacco coloured leather, tufted ottomans tailored with classic dark grey wool, and round tables made from walnut-toned timber slabs that sit atop elegantly curved golden frames. Diamond-shaped wall art, this time gilded, provides a visual link with the neighbouring space. This pattern is echoed though the leather panels which line the front of the bar. Over its counter, a cluster of pendant lights made from cut crystal flasks cast shimmering glints of light. At each entrance, luxuriously styled lockers with silver and gold finishes offer exclusive guests the ease and security of storing their personal items and coats without suffering the queues at the public coat check. Through clever planning, theatrical lighting, top quality craftsmanship and the use of refined materials, JOI-Design has shaped a sophisticated atmosphere from which VIPs may enjoy a relaxed visit to the O2 World Berlin.

160 Dollman Street, Duddeston, Birmingham B7 4RS UK | Tel +44 (0) 121 359 2111


Ten years is a long time in business but it can go past in the blink of an eye. In 2005 Armac Brassworks, a long established manufacturer of traditional antique reproduction furniture fittings, made two significant decisions to safeguard its future.

Armac Martin has come a long way in the last 10 years. From a history and tradition steeped in reproduction antique furniture fittings we are now supplying modern contemporary designs for all manner of new developments.

Firstly we sold our Staniforth Street site, our home since 1929, and moved to a purpose built manufacturing and distribution building in Duddeston.

Designer kitchens, Boutique Hotels, Modern Apartment Blocks, Gourmet Restaurants, even Superyachts.

Secondly we made the acquisition of our top customer, Martin & Company from just down the road in Hockley.

Showcased here are the wonderfully made ‘Oblique’ and ‘Quadrille’ range of furniture ring pull handles that are being used for larger pieces of furniture or, as seen, on chair backs.

After a short period of bedding into our new home and getting to know our new colleagues we embarked on a major re-brand of the business at just about the same time as the longest recession in modern times hit home! The brand new Armac Martin met the storm head on. We had a new name, a new logo, new stationery, and new signage on the building and vans. We had a new catalogue, new brochures and most importantly we had new products. We did exhibitions in Birmingham, London, Cologne, and New York. We created a range of branded showboards that our sales team worked diligently to get seen and hung in showrooms up and down the country and overseas as well. We invested, heavily, on new modern machinery, we added our own plating plant, we added 3D printing for new product development, and we invested in people. We sought grants for training and we took on graduates and apprentices to ensure we would have the requisite skills in house for years to come.

www.alterlondon.com >>

And if you can’t find exactly what you want or envisaged for your own project then you can talk to our design team who can work with you on your own exclusive range of fittings to add your own unique ‘stamp’ to your work.


The World Of Hospitality Issue 9 2015

The Langham Hotels Enters Exclusive Global Partnership with Wedgwood to Create Bespoke "The Langham Afternoon Tea with Wedgwood" Experience Guests will enjoy the luxury afternoon tea experience served in the elegant Langham Rose tea ware created exclusively by Wedgwood for The Langham Hotels. The Langham Hotels and Wedgwood have collaborated to launch the bespoke version of the afternoon tradition – "The Langham Afternoon Tea with Wedgwood" – serving Wedgwood specialty teas in tailor-made "Langham Rose" Wedgwood tea ware with special menus created by the hotels' pastry chefs worldwide.

Langham Blend will be presented and served at "The Langham Afternoon Tea with Wedgwood".

"Both The Langham Hotels and Wedgwood have an exemplary history in presenting the best luxury afternoon tea experience," said Bob van den Oord, vice president, brands at Langham Hospitality Group. "With a heritage of more than 250 years, Wedgwood is renowned for its fine craftsmanship; its tea academy and tea selections are amongst the world's best.

The Langham Tea Sommeliers are trained and certified by the Wedgwood tea academy. Langham's Tea Sommeliers can be recognized by the Wedgwood ceramic badge and/or cufflinks.

Mr. Van Den Oord continued, "This partnership links two iconic luxury heritage brands and we are proud to present to our guests the sensory results of this alliance." The Langham, Hong Kong will be the first in the group to introduce the bespoke "The Langham Afternoon Tea by Wedgwood" experience on 25 September, followed by the rest of The Langham and Langham Place hotels in major cities such as London, New York, Shanghai, Sydney, Chicago, Boston, Melbourne, Shenzhen and Guangzhou. Leigh Taylor, Wedgwood's group vice president of marketing and design said, "Wedgwood is a luxury lifestyle brand perfectly suited to the luxury experience synonymous with The Langham hotels. The Langham Rose tea ware is exquisitely designed to complement the sumptuous afternoon tea experience at The Langham." Only the finest teas have been sourced from around the world. Carefully chosen Wedgwood Tea blends and exclusive Langham blends which include, Palm Court Exotic Blend, Silk Road Blend, English Flower Blend and The

Some of the teas are so rare they are kept in The Langham Tea Vaults under lock and key.

Dating back to 1865, English afternoon tea is credited to the 7th Duchess of Bedford who was lady-in-waiting to Queen Victoria. She had experienced a 'sinking feeling' in the middle of the afternoon and asked for tea making equipment with some butter and bread in her private room. The Duchess found the meal so satisfying she started inviting her friends for afternoon tea. Since then, the simple bread and butter that first accompanied afternoon tea had developed into much more elaborate selections of sandwiches, scones, muffins, cakes, biscuits, gateaux and other desserts. The Langham has been synonymous with the tradition of afternoon tea since it was first served at The Langham, London in 1865, almost 150 years ago. This indulgence continues to live on in all of The Langham hotels today. Wedgwood is renowned for its luxury craftsmanship and in creating the finest ceramics since 1759. Wedgwood has graced the tables of every British monarch, the Vatican and illustrious Heads of State at the Kremlin and the White House. www.wedgwood.com

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Profile for The World Of Hospitality

The World Of Hospitality - Issue 9 2015  

The World Of Hospitality - Issue 9 2015