Handcrafted British Lighting for the World’s most Iconic Spaces
Elevate your Commercial and Hospitality Spaces with Cult Trade
10 The Arisa Lounge Chair furnishes Sydney’s prestigious Castle Hill Country Club
16 The Lanesborough London The No 1 Bespoke Furniture Contractor
18 Your One Stop Solution
24 Illuminating Montcalm Mayfair
26 Timeless Craftsmanship for Boutique Hospitality
28 Made For Life Outdoors
34 Exceptional Coffee Made Simple with Rex-Royal and Roast & Ground
36 Design Meets Durability: Furniture for the World of Hospitality
44 Smell Good Station – Where Luxury Meets Affordability
46 Why Front-of-House Teams Are Ditching Spray Bottles for Ready-to-Use Wipes
62 Sorrells x Row on 5: Wine, Design, and British Heritage on Savile Row
66 Designed to disappear: Curtain tracks that blend in beautifully
68 Luxury Lake District hotel and spa selects contemporary DRU gas fire for bar and restaurant
74 Boldstone Sculpture: Bespoke Artworks for Interiors, Gardens, and Hospitality Spaces
90 Tom Browns Restaurant, Nottinghamshire – A Luxury Redesign
92 Outdoor Furniture Crafted to Elevate Hospitality
96 Crafted for comfort and character: Viyar furniture projects in Amsterdam and Kraków
102 Setting the Scene: Christmas Styling Trends for Hospitality in 2025
106 What Do Michelin-Starred Chefs and QSR’s Have in Common?
108 Husky Intelligent Fridges: Redefining Unmanned Retail
114 Patent Approved for Karta’s Hyper-Realistic Flooring Technology
116 Design-led luxury and the future of high-quality sustainable flooring
118 Instant pattern, effortless impact New Designers’ Choice floors from Amtico
124 McWhinney’s have a Sausage for all Occasions
126 Brakes Launches ‘Get Set Supply!’ to Support Smaller Suppliers
128 Mark Poynton returns to Cambridge with Ancient Shepherds
130 Defining Hospitality with Kylemark
132 Breathing Easy & Bug Free: Why Gozito Insect Screens Are a Hospitality Game-Changer
134 Solar Lights as The Ideal Solution to Lighting Up the Industry – Food for Thought
136 The one-stop-shop for tiptop cellars
138 Is that bowl just made from leaves?
142 Do Not Disturb: Steaming in Progress
150 Picasso Digital: The FutureProof Hotel PMS That Puts You in Control of Bookings and Revenue
152 Smarter Hotels, Sustainable Futures
158 Innovative Solutions to address Food Ordering Challenges in Hospitality
160 Compliance at your fingertips
Entertainment & Experiences
172 From Centre Stage to Centre Court; A Premium Experience from Keith Prowse
12 Terme di Saturnia Natural Destination
20 An Escape for the Senses this Autumn at Palé Hall in North Wales
30 The Art of Luxury
48 Hypnos Brings the Comfort to the Lake Como Vibes of Langdale Chase Hotel
54 Nature, Symbolism and Art in the Interior: How We Reimagined Chinese Aesthetics
64 Cook, the Gourmet Institution of the 17th Arrondissement, is getting a fresh new look with the Mersi agency
70 WeWantMore Redesigns Public Spaces for DoubleTree
Editor-in-Chief
Simone Couture editor@theworldofhospitality.com
Sales Director Louise Rubens louise@theworldofhospitality.com
Sales Manager
Molly Shephard director@myb2bmedia.co.uk
Creative Director
Josh Holmes BSc josh@theworldofhospitality.com
76 A Coastal Revival: Transit Studio Transforms Le Méridien Ra with New Signature Cocktail Bar and Restaurant
82 Where Japan Meets Sweden in Red
86 Lounge Outdoor Space and Bar with Mid-Century Design
Studio Designer
Peter Gwyer peter@theworldofhospitality.com
Accounts Department
Rachel Jackson accounts@theworldofhospitality.com
Company Director
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Martin Holmes martin@theworldofhospitality.com
Publishers B2B Digital Media Ltd. 18/20 Newington Road
Ramsgate, Kent, CT12 6EE Tel: 01227 936975 Magazine Platforms
Castle Hill Country Club is one of Sydney’s main private country clubs, boasting a world-class par 72 golf course.
It is nestled in an enchanting landscape among lakes, rolling hills, trees and picturesque bushes.
Since its founding in 1950, it has been recognised among the 100 top golf courses in Australia.
Castle Hill Country Club has hosted important events such as the Australian PGA Championship, NSW Open Golf Championship and Canon Challenge. Its golf course and clubhouse make it one of the premier venues in the country.
The new furniture in the bistro’s relaxation area features the Arisa lounge chair from New Life, an Italian company known for its expertise in creating sophisticated collections that are completely Made in Italy.
Established in 2009, New Life effortlessly combines craftmanship with a scalable business model to produce both their own collections and custommade pieces for the hospitality, corporate and naval sectors, all while maintaining a sustainable approach.
The architects from E.L. Design, together with Mint Furniture, chose a blue and white fabric with a Pied de Pule pattern. This fabric, paired with the armrests’ solid wood, adds a fresh allure to the setting and enriches the country house.
Designed by the Alan De La Coba team, the Arisa Lounge Chair’s distinctive style once again proves its versatility and charm in an exclusive, highend setting.
www.newlifecontract.com
THDP returns to Tuscany to design the 1919 Restaurant, a new winter garden, and a relaxation area overlooking the spring pool
Terme di Saturnia Natural Destination, a temple of longevity in the heart of Tuscany’s Maremma region where wellness has revolved around its powerful thermal water for over 3000 years, reopens the doors of its Resort, Golf, and Club after a major renovation. The updates include a refreshed 1919 Restaurant, a new winter garden, and a relaxation area that overlooks the spring pool. The project also involves the revitalization of La Stellata Trattoria, a countrystyle restaurant overlooking the golf course.
This project puts the guest at the center of the experience: every innovation is the result of careful listening to their desires and, at times, even their
direct suggestions—particularly those of the many loyal guests who return regularly to Terme di Saturnia.
The concept for the winter garden with a relaxation area by the spring pool and the 1919 Restaurant, designed by THDP, stems from the desire to highlight the connection between indoor and outdoor spaces, fulfilling guests’ wish to dine or enjoy breakfast while admiring the spring water. To achieve this, both areas feature an outdoor-inspired look and feel.
Finishes were harmonized between interior and exterior using saturated tones in line with the wall finishes. In the winter garden, walls remain neutral as very little surface is exposed. The backdrop of the veranda features a vinyl wall covering named Pini Marittimi, designed by Marta Cortese. This wallpaper by Jannelli & Volpi extends the view from the springs to the hills of Saturnia, creating the illusion of a continuous natural landscape.
Inside the 1919 Restaurant, THDP chose another Jannelli & Volpi wallpaper with a classical floral motif, extending the rustic theme seen throughout the project. Leaf patterns evoking the gardens of Saturnia, with olive green and terracotta hues, complete the ambiance. Interior walls are finished
with a terracotta effect, and the ceilings are painted a dusty blue to evoke a serene water-like atmosphere.
Most furnishings are by Talenti Outdoor, including armchairs accented with leaf-patterned decorative cushions, matching the custom-designed dishware for these spaces. Tables feature glazed Zellige terracotta tiles by Marazzi in tones that echo the spring.
Indoors, Livoni’s cozy armchairs surround round tables. Decorative lighting by Toscot, a Tuscan
company specializing in handmade terracotta, is used in both the restaurant and the winter garden. In the latter, point-suspension lights evoke string lighting, giving the appearance of a large lantern reflected on the water—visible even from the outside at night.
THDP also created a new indoor relaxation lounge next to the Roman bath, expanding the guest experience with loungers facing the spring. A sliding door connects this lounge with the restaurant, creating a flexible space for events.
The relaxation lounge features a central firepit surrounded by welcoming poufs, ideal for unwinding. Two Talenti swings, positioned toward the spring, complete the room. Furnishing colors are natural tones of rope and sand. Along the walls, Talenti loungers with cushions and light curtains offer privacy.
Key brands involved in the project include Talenti, Citielle, Delius, Abitex, Toscot, Livoni, Fluxo, Marazzi, Anellari, Jannelli & Volpi for wallpapers, and Keracoll for water-based acrylic paints.
The project was designed and managed by THDP for interior design, with architectural support by Silvia Statella.
Terme di saturnia natural destination
120 hectares of wellness powered by an ancient spring whose unique, powerful waters emerge at the foot of a medieval village.
At the heart of this paradise stands the Terme di Saturnia Natural Destination Resort, whose magic lies in its Source—water that resurfaces naturally after a 40-year journey through the earth, emerging at a constant 37.5°C. This water has benefited everyone from popes and farmers to generals and kings for over 3000 years, thanks to its antioxidant,
anti-inflammatory, and dermatological properties, earning it a place among the global elite in wellness destinations.
Today, Terme di Saturnia Natural Destination is a one-of-a-kind sanctuary in Tuscany’s Maremma, a temple of natural longevity and an icon of luxury hospitality and well-being. It’s a Historic Brand offering over a century of excellence, service, and a unique connection with nature. The 5-star resort is affiliated with The Leading Hotels of the World and Starhotels Collezione.
Its refined gastronomic offerings include the 1919 Restaurant—the oldest in the Maremma—and the authentic La Stellata Trattoria. The resort also features a full-service SPA with thermal and aesthetic treatments, medical consultations, and innovative massages inspired by nature’s gifts.
The Active Beauty line of thermal cosmetics is made with Bio-Plancton, a spontaneously maturing alga from the Source rich in minerals and beneficial nitrogenous substances. The Thermal Park is among Europe’s largest, blending water and nature, while the Club caters to members and external guests seeking access to the Source and resort facilities. The championship-level, Geo-Certified 18-hole Golf course spans 70 rolling hectares, designed by renowned American architect Ronald Fream.
Terme di Saturnia is a wellness pioneer, thanks to the Terme di Saturnia Method, which integrates five key elements for psycho-physical wellness: specialist medicine, nutrition, SPA and thermal treatments, movement, and energy rebalancing through naturopathy.
A stage for world-class events, the 5-star resort and Thermal Park are global icons of hospitality and well-being. The hotel was ranked among the world’s top 5 SPA Resorts by Travel + Leisure for the second consecutive year in 2023.
But numbers alone can’t capture the emotion and loyalty of guests who choose Saturnia year after year as their ideal wellness destination.
Terme di Saturnia Natural Destination is part of Terme & SPA Italia, a group founded in Rome in 2021, which brings together Italy’s most iconic thermal and SPA locations, including Terme di Chianciano and Monticello SPA. With the acquisition of Terme di Saturnia, the group aims to meet the growing demand for health and wellness with innovative services and experiences complementing traditional offerings.
THDP is a hospitality design studio with 20 years of experience, established in 2005 with its first major project—a mountain resort developed for the Turin 2006 Winter Olympics.
Founded by architect Manuela Mannino and interior designer Nicholas J. Hickson, THDP stands out for its international expertise and ability to adapt dynamically to the evolving hospitality sector. The studio often collaborates with investors, funds, and real estate companies on complex projects.
THDP is approved by major international hotel chains and is RIBA-certified, a member of SBID and NEWH, with offices in London, Milan, and Turin.
Photo credit: Federica Bucciotti
Photo credit: Giorgio Baroni
Commanding a prestigious position at Hyde Park Corner, The Lanesborough stands as a paragon of London’s luxury hospitality. Widely regarded as one of the capital’s most iconic five-star establishments, the hotel is distinguished by its effortless blend of Regency-era splendour and modern refinement.
Described as possessing a distinctive “Regency spirit,” The Lanesborough’s interiors pay elegant tribute to a bygone age, brought to life through impeccable design and masterful craftsmanship. Every element within its walls contributes to an atmosphere of cultivated grace — and none more so than the hotel’s newest centrepiece: a bespoke concierge desk.
Tasked with reimagining the principal concierge desk, Hello of Mayfair Interiors approached the commission with reverence for the hotel’s illustrious architectural heritage and a commitment to innovation. The objective was to design a piece that would sit in harmonious dialogue with the building’s 19th-century character, while seamlessly integrating the functionality demanded by today’s discerning guests.
With over 20 years of experience in the creation of fine bespoke furniture, our studio’s artisans crafted a stunning reinterpretation of a classic antique design. The result is a concierge desk that speaks fluently in the language of timeless design, elevated with discreet, state-of-the-art technology to enhance both form and function.
From the grandeur of public rooms to the subtle luxury of the suites, The Lanesborough’s interiors rely on curated pieces that define the guest journey. This latest addition — a stately fusion of mahogany and rosewood — serves as the guest’s first tactile encounter with the hotel’s narrative of elegance.
Designed with meticulous attention to both detail and practicality, the desk features twin 16inch touchscreen monitors with motorised tilt functionality (15–30 degrees), allowing for remote or manual adjustment. Drawers are carefully conceived with integrated locking systems and built-in mobile and tablet charging stations. A suite of 14 concealed power points, including USB-A and USB-C ports, ensures effortless connectivity. Sophisticated LED
lighting, with customisable colour settings, subtly enhances the ambiance and visual harmony of the space.
At Hello of Mayfair Interiors, our signature lies in the pursuit of traditional craftsmanship, preserved through generations of artisanal skill. Every joint, curve, and surface of this concierge desk is the product of time-honoured woodworking techniques, realised with the precision required by luxury hospitality.
The final creation is both evocative of The Lanesborough’s rich past and perfectly attuned to its present — a masterstroke of design that conveys prestige, permanence, and a warm welcome.
More than a point of service, this concierge desk is a symbol of identity and style — a curated statement of The Lanesborough’s commitment to excellence, sophistication, and the art of first impressions.
Oliver Hare Tel: 0800 032 6333
enquiries@hellomayfair.com www.helloofmayfairinteriors.com www.helloofmayfair.com www.oliverhare.com
At Chaplins, we like to think of ourselves as design enthusiasts. It’s almost a requirement when you work among one of the largest physical collections of luxury furniture in Europe. Our commercial team is no exception. Working closely with the designs we specify gives us an edge over many; we’re fully immersed in and surrounded by the pieces we specify.
From consultation to client aftercare, we aim to guide you effortlessly along your design journey, whatever the space or size. Using our decades of expertise, our personal relationships with the biggest names in interiors, and our ability to handle even the most complex briefs, we help your project take shape in the smoothest possible way.
Hear from our head of commercial Darren about exactly what it means to be a Chaplins Trade client:
“Is there any particular size of project you specialise in?”
“We consider them all our forte. We’ve delivered on projects from boutique hotels to large-scale hospitality spaces, and every setting has its own specific needs and obstacles, we cater to them all.”
“Can you provide a wide mix of brands and styles?”
“For over 30 years, we have built close relationships with major manufacturers such as Cassina, Vitra, Gubi, and more. We have showcased their furniture in our design destination for decades and brought them to life in our clients’ design dreams for just as long. However, we’re always looking to build new bridges with up-and-coming brands that excite our clients.”
“What sets your team apart from industry competitors?”
A few things come to mind: our extensive industry knowledge and experience, the 25,000 sq ft showroom we operate from, and — most importantly — our inhouse logistics team. Having this team at our disposal means we’re with you from design choices through to delivery. All of the above ensures you only need one number when working on a project: ours.
020 7352 6195
The historic hotel launches immersive experiences across the country house estate
Palé Hall Hotel, the five-star country retreat in North Wales on the edge of Eryri (Snowdonia National Park), is inviting guests to embrace the season with a new collection of immersive experiences set against a backdrop of autumn colours and mountain views. From creative ceramic workshops in a new Pottery & Art Studio to guided wine tastings in the sleek subterranean Wine Cellar, and traditional clay pigeon shooting on the historic estate, each designed to inspire, restore, and delight the senses.
These exciting new offerings are part of the rejuvenation of Palé Hall, brought to life by owners Anthony and Donna Cooper-Barney and their ongoing vision to expand the estate and deliver a refined and immersive experience for guests to treasure.
New experiences at Palé Hall this autumn include:
The Hearth Private Dining Room
Palé Hall Hotel has recently launched The Hearth private dining room, offering a warm, elegant setting for intimate gatherings, complete with a Chef’s Station and dedicated sommelier service. Once the working kitchen of the original 1871 house, the space has been transformed into a refined dining room, retaining its original cast iron hearth and now reimagined with bespoke wallpaper created exclusively by Liberty James Studio. The Hearth by Candlelight event series will see Head Chef Ed Marsh host just eight guests for an intimate multi-course tasting menu each season, showcasing seasonal produce from the estate’s gardens and sharing the stories behind each dish.
The Wine Cellar
The newly opened Wine Cellar at Palé Hall is a sleek, subterranean sanctuary, its shelves lined with rare vintages and fine labels from across the globe, including standout bottles from celebrated Welsh vineyards. Curated by the hotel’s sommelier, this elegant space hosts guided wine tastings, indulgent wine-and-cheese evenings, and exclusive experiences for devoted wine lovers. Each gathering is complemented by artisan Welsh cheeses and locally sourced charcuterie, enjoyed within the intimate glow of the cellar’s atmospheric stone walls.
& Art Studio
The hotel’s Fine Art & Antiques Studio now houses the Pottery Studio, where ceramicist-in-residence Jo-Anna Duncalf leads small, mindful workshops. Guests can work at the wheel or by hand to shape, decorate and glaze their own pieces, with colour palettes inspired by the surrounding gardens. The tranquil setting offers creative inspiration at every turn, and each session concludes with a seasonal lunch prepared by the hotel’s chefs.
In keeping with the traditions of a country estate, Palé Hall now offers guided clay pigeon shooting sessions within its scenic grounds, with views stretching over the surrounding hills and woodland. Whether for couples, small groups, or corporate incentives, it is a spirited outdoor pursuit that combines skill, camaraderie, and the authentic atmosphere of the Welsh countryside.
For the first time in its history, Palé Hall will introduce a luxury Fitness Studio and Treatment Rooms to enhance its wellness offering. The new gym will feature state-of-the-art NOHRD equipment and host a variety of energising and restorative classes. In the serene treatment rooms, guests can enjoy an indulgent menu of massages and wellness therapies delivered by expert therapists. Together, they create a harmonious balance of invigorating activity and restorative calm for those seeking complete relaxation.
Opening this autumn, the Whisky & Cigar Lounge will provide a warm, wood-panelled retreat for afterdinner indulgence. Guests can sink into soft leather chairs, linger over the glow of amber whisky in cut crystal, and explore an approachable yet carefully curated selection, from well-loved favourites to rare and exceptional bottles. Premium cigars will also be available for guests to purchase and enjoy at their leisure. Open to both in-house and visiting guests, it is the perfect setting for unhurried conversation long into the evening.
Guests can book these new experiences alongside an autumn escape at Palé Hall Hotel and discover the timeless charm of North Wales through a season of taste, creativity and relaxation.
Palé Estate, Llandderfel, Bala, Gwynedd, LL23 7PS
Tel: 01678 530 285 www.palehall.co.uk
In the heart of Mayfair, the newly reimagined Montcalm Mayfair stands as a celebration of refined British luxury. Tasked with creating bespoke lighting for the hotel’s public spaces, Dernier & Hamlyn brought over a century of craftsmanship to one of London’s most anticipated hospitality openings.
Working in close collaboration with Louise East of Studio Est, the team designed and manufactured a suite of entirely new, one-off pieces for the hotel’s lobby, bar, restaurant and meeting rooms. Each fixture was meticulously engineered to reflect the design narrative – a balance of contemporary elegance and timeless sophistication – while meeting the demanding technical and aesthetic standards of a five-star property.
A defining feature of the project is the restaurant’s striking centrepiece installation. Spanning the ceiling with a sweeping, sculptural form, the piece is composed of hundreds of individually crafted elements, assembled with precision to achieve both visual drama and perfect illumination. The result is a focal point that enhances the space by day and transforms it after dark.
Every piece presented its own challenge. From complex metalwork and custom finishes to specialist glass components, the manufacturing process
combined traditional hand skills with modern production techniques to deliver fixtures that are as robust as they are beautiful.
For Dernier & Hamlyn – established in 1888 and still designing and making in Britain – the Montcalm Mayfair was an opportunity to once again demonstrate how bespoke lighting can shape atmosphere, elevate interiors and express a brand’s identity. The result is a series of unique installations that not only illuminate, but also define, the hotel’s character – ensuring that Montcalm Mayfair’s guests experience a sense of place that is as memorable as it is luxurious.
www.dernier-hamlyn.com
Wrought Iron and Brass Bed Co. – Supporting Interior Designers, Boutique Hotels & B&Bs
In an industry where detail, durability, and distinctiveness matter, Wrought Iron and Brass Bed Co. is setting a new standard for hospitality interiors. Based in rural Norfolk and proudly family-owned, the company has spent over 20 years handcrafting beds and mattresses that deliver not only on quality and style but also on substance and sustainability.
Serving an ever-growing network of interior designers, boutique hotels, and B&Bs, Wrought Iron and Brass Bed Co. partners with trade clients to create bespoke, made-to-order pieces that enhance guest experience and reflect a property’s unique identity.
At the heart of the company’s offering is its celebrated range of handmade metal beds. Each frame is individually crafted in their Norfolk Workshop using time-honoured blacksmithing techniques and solid British steel. Real brass and nickel details are available, alongside an extensive palette of standard and custom colour finishes.
Unlike mass-produced alternatives, these beds are made to order, allowing for flexibility in size, finish, and even design. Whether working to a period brief or creating a bold contemporary feature, Wrought Iron and Brass Bed Co. can produce a centrepiece that is both beautiful and built to last — a crucial consideration in busy hospitality environments where longevity matters as much as design.
Recent collaborations with boutique hotels, countryside inns, and luxury farm stays demonstrate the appeal of a bed that offers timeless visual appeal with commercial-grade durability. Many clients choose to customise finishes or request exclusive designs, supported by the company’s small, skilled team who are deeply committed to quality and service.
Alongside their bed frames, Wrought Iron and Brass Bed Co. also produces a collection of natural, handcrafted mattresses designed specifically for comfort-conscious and sustainability-minded properties.
Made in the UK using 100% traceable British wool and other natural fillings, the mattresses are free from synthetics and chemical treatments. They offer breathable, hypoallergenic, and temperatureregulating sleep surfaces — increasingly sought after in today’s health- and wellness-focused hospitality landscape.
Available in a variety of comfort levels and tensions, the mattress range is ideal for B&Bs and boutique hotels that want to provide a restful, luxury sleep experience while reducing their environmental footprint.
Understanding the needs of the hospitality sector, Wrought Iron and Brass Bed Co. offers exclusive trade discounts to interior designers, hoteliers, and accommodation providers, alongside dedicated account support and marketing collaboration where appropriate.
Their approach is personal, flexible, and grounded in a genuine commitment to long-term partnerships. From early-stage design conversations to delivery and installation support, clients benefit from a supplier that takes pride in both product and process.
In a market where storytelling and sustainability are as important as style and substance, Wrought Iron and Brass Bed Co. continues to deliver furniture with integrity — crafted not just to be seen, but to be remembered.
To enquire about a trade partnership or to discover their collection of beds and mattresses, visit www.wroughtironandbrassbed.co.uk
- COCO W OLF -
Coco Wolf designs luxury outdoor furniture defined by British craftsmanship and driven by innovation. As the brand of choice for luxury hospitality settings, Coco Wolf delivers where design excellence, durability, and comfort must seamlessly coexist, blending elevated aesthetics with cutting-edge engineering. Coco Wolf pieces bring the refinement of interior design to the open air.
Every piece is proudly designed and manufactured in the heart of Derbyshire by a team of over 70 skilled artisans. Combining traditional joinery and upholstery techniques with cutting-edge precision technology to produce furniture as durable as it is beautiful. At the core of every design lies responsibly sourced Iroko, a premium hardwood renowned for its strength, density, and natural resistance to moisture and movement. Paired with marine-grade materials, this ensures every collection is engineered to withstand the elements.
From world-renowned resorts and boutique hotels to private residences and yachts, Coco Wolf furniture is built to perform, offering uncompromising aesthetics, exceptional comfort, and minimal maintenance.
Fade, mould, mildew-resistant fabrics, and a patented magnetic cushion lock system make every detail practical, intuitive, and luxurious. A five-year guarantee underscores the brand’s commitment to longevity and quality at the highest level.
Personalisation is integral to Coco Wolf. With a refined palette of durable lacquer finishes, porcelain tabletops, and an extensive library of highperformance fabrics, clients can curate each piece to align perfectly with their brand, setting, or style.
Coco Wolf doesn’t just craft outdoor furniture - come rain or shine, it’s luxury made to be lived in.
More information or to explore the full range of designs, contact enquiries@cocowolf.co.uk or visit www.cocowolf.co.uk.
Shepherd & creates interior design for The Shepherd Mayfair, Hotel – a new Mayfair landmark redefining luxury hospitality
Due to open in late 2025, The Shepherd Mayfair, Hotel is a bold new presence in the heart of Mayfair, an 82-key hotel that reinterprets British luxury through a modern lens. From Timothy Shepherd’s previous role as Managing Director at Buckley Gray Yeoman ID, Shepherd& has continued their client relationship with Bain Capital and Orka Investments for The Shepherd Mayfair, Hotel. The design team at Shepherd& was responsible for creating a narrative through intelligent design and the collective work of the design teams at all the practices involved through the architecture, interior design, the visual arts and into the brand creation, working closely with the Hotel Operators on every element to create a personal experience for the guests visiting the hotel and its bars, cafe and restaurant.
Bordering Park Lane and the iconic Shepherd Market, this new hotel pays homage to Mayfair’s layered and cultural history whilst also evolving it for the modern guest, forming a personality entirely of its own. This 18th Century marketplace is considered by many to be a ‘hidden gem’, with the hotel’s original building dating back to the 1970s.
With over thirty years of global design leadership and connections, Timothy Shepherd, Founder and Managing Director of Shepherd&, took the lead on the project alongside architecture & interior design practice Buckley Gray Yeoman, shaping every element of the guest experience with high attention to detail. Supporting Timothy were previous BGY employees and fellow Shepherd& founders, Marko Gligorov, Sara Rosellini & Freda Shepherd, working with the client team to ensure the continuity of vision and delivery.
“We created and continually developed the narrative of The Shepherd Mayfair, with attention paid to a carefully combined architectural and design approach. We have taken this thought process into specific areas, from the guest experience, culinary offering, to the cocktail bar.” states Timothy Shepherd.
From the moment guests enter the covered walkway that leads from Stanhope Row, they are introduced to a true interpretation of hospitality. Shepherd& has used exceptional storytelling through design to create an elegant aesthetic that is rooted in British design tradition and reflective of the building’s history.
Every element of the interior design, including the curated materials and textures, has been carefully considered and selected. Colour palettes shift from deep, warm tones in shared spaces to refined cooler shades in the guest rooms. Custom details, such as a reimagined banker’s lamp, chess tables and silver trays all add layers of personality and opulence.
Beyond the rooms and suites, The Shepherd Mayfair, Hotel is also home to ‘Teddy’s’, an intimate cocktail bar tucked beneath the hotel. Designed to draw in the
late-night crowd, it offers elegant sophistication and features Liberty archive fabrics paired with handpicked photography from George McLeod portfolio. ‘Fayre’, the ground floor brasserie, introduces a new culinary space to the neighbourhood with a focus on seasonally inspired dishes, and carefully curated wallcoverings from Adam Ellis Studio, while the lobby café/bar softens the guest arrival experience with lounge-like comfort, encouraging pause but also work and, much needed these days, conversation. Once again, the artwork selection plays a key role— bringing the space to life with a curated mix of images, including pieces from Jack English’s archive, bespoke illustrations by John Broadley, and ad-hoc photography created specifically for the Hotel.
Part of the larger development is 36-37 Hertford Street residential apartments that add an extra slice of splendour, privacy, and intrigue to the project. Neighbouring The Shepherd Mayfair hotel, the apartments are within two restored Georgian townhouses designed by 17th-century visionaries Robert Adam and Henry Holland. Buckley Gray Yeoman acted as the base build architect, while the interior design was led by Timothy, the team at Shepherd&, building on the initial concepts by Albion Nord. Comprising one, two and three bedroom apartments, each one embodies a sense of considered luxury and opulence. Residents will also benefit from privileged access to bespoke services provided by The Shepherd Mayfair, ensuring a lifestyle of effortless luxury.
More than a design studio, Shepherd& works as an atelier - drawing upon a trusted network of artisans, makers, photographers, and longstanding collaborators to bring each project to life. A key partner within this project is Apparatus, whose sculptural lighting and material sensibility added a layer of considered drama and refinement. Another key creative partner, as hinted above, is photographer Jack English, celebrated for his work across film, music, and fashion. His photography collection, selected by Timothy for The Shepherd, is a true reflection of their longstanding creative relationships and George McLeod, fine art photographer of the year, who’s series of recreated classical portraiture brings a modern interpretation to the guest rooms and arrival.
Shepherd& is delivering a hotel that blends design with cultural insight within hospitality, that is both personal and elevated - a hallmark of their design philosophy.
www.theshepherdmayfair.com
The Healey and Lord Classic Doc M collection is an extensive range of products designed to meet the Doc M and DDA requirements of high-quality hospitality projects.
The Healey and Lord Classic Doc M Collection includes Doc M toilet packs, Doc M changing room packs, DDA TMV3 hotel shower sets, Doc M shower packs, Ambulant packs, colostomy shelves and a wide range of grab rails ideal for hospitality schemes.
The Classic Doc M Collection is available in an extensive range of finishes including chrome, polished nickel, brushed nickel, polished brass, satin brass and copper. All standard finishes are available from stock and we can also offer a wide range of special-order bespoke finishes if required. We have expanded our range to offer both rosed and roseless grab rails in all finishes in our Classic Doc M packs to allow specifiers to select the look that is best suited to
a project aesthetic. We can supply whole Doc M WC or DDA shower packs or can supply bespoke packs to allow our ranges to be utilised in connection with other suppliers ranges of brassware or other fittings.
We have a full range of CAD blocks and specification sheets and will be delighted to assist with project specifications or to offer technical support for customers or specifiers as required.
Tel: +44 (0)1603 488709
Email: sales@healeyandlord.co.uk
Web: www.healeyandlord.co.uk
When your guests expect a premium coffee service, you need solutions that deliver consistency, quality and operational efficiency. Working together, RexRoyal and Roast & Ground make delicious speciality coffee effortlessly achievable for hotels across the UK – every day, in every cup.
Swiss-made coffee excellence tailored for hospitality
When it comes to delivering outstanding guest experiences, the little things make a big difference. And great coffee is one of them.
With innovation, Swiss-engineered precision, and an enduring passion for espresso-based drinks, RexRoyal fully automatic coffee machines bring superior coffee quality, consistency and ease to hotels of every size and style – from boutique getaways to high-traffic business hotels.
And, as we all know, quality and consistency make reputation.
Rex-Royal machines are built to perform and designed to impress. Espresso, flat whites, frappes, teas and hot chocolate – they offer a full coffee shop menu at the simple touch of a button. Every coffee freshly brewed and reliably delicious.
Whether for self-service at breakfast, or as part of a slick front-of-house setup, Rex-Royal’s sophisticated machines adapt to your operational needs and your aesthetic environment.
A complete coffee solution powered by Roast & Ground
For hotels across the UK, Roast & Ground enhances the Rex-Royal experience with a truly comprehensive service: it’s our Hotel All-inclusive Package.
What’s included?
• A state-of-the-art Rex-Royal coffee machine, installed and ready to serve
Freshly roasted, sustainably sourced coffee beans tailored to your guests’ preferences
• Proactive maintenance and technical support from expert service engineers
A single point of contact, for effortless management and peace of mind.
With Roast & Ground, hoteliers benefit from transparent pricing, authoritative guidance, and local support. No more juggling suppliers or worrying about machine upkeep – just barista-quality coffee, day in, day out.
Smart, sustainable and stress free
Our Hotel All-inclusive Package is much more than a machine: it’s a commitment to quality, service and efficiency. Whether you’re upgrading your guest breakfast experience or rethinking your coffee strategy across multiple locations, Rex-Royal and Roast & Ground offer a future-proof solution that works.
Want to know the best machine for your business?
Call Roast & Ground on 020 8397 8676 or drop us a line hello@roastandground.co.uk for a free audit and recommendation.
In today’s hospitality landscape, every detail tells a story. From the reception lounge to the poolside terrace, furniture plays a central role in shaping the guest experience. At Viva Lagoon, we understand that hotels, restaurants, and spas demand more than just beautiful design — they require pieces that combine aesthetic excellence with lasting quality
Our curated collections feature some of the world’s most respected names in design furniture. Vondom brings avant-garde Spanish creativity with striking sculptural pieces that stand out in contemporary resorts. Pedrali , a leading Italian manufacturer, is celebrated for its versatility, offering stylish yet practical seating solutions perfect for restaurants and communal spaces. Talenti blends elegance with functionality, creating indoor and outdoor furniture that effortlessly complements boutique hotels and wellness retreats. Meanwhile, Gloster remains a benchmark in outdoor living, with teak and aluminium designs that bring understated sophistication to terraces and pool decks worldwide.
Every brand we represent shares a commitment to craftsmanship, innovation, and sustainability — values that resonate strongly with today’s discerning hospitality sector. Whether it’s modular outdoor sofas for a resort, lightweight yet durable dining chairs for a restaurant, or statement planters and lighting to transform an entrance, our portfolio is tailored to meet the practical demands and design aspirations of luxury venues
At Viva Lagoon, our mission is simple: to provide hospitality clients with access to world-class furniture that not only enhances spaces but also withstands the test of time. From initial consultation to material samples and bespoke orders, we work closely with designers, architects, and hoteliers to bring projects to life.
Because in hospitality, first impressions matter — and lasting impressions are built on design and quality.
www.vivalagoon.com
Cult Furniture has transformed contemporary menswear brand Batch LDN, to reimagine what a retail space can be blending boutique hospitality with bold, functional design. The result? A confident, lifestyle-driven store experience that looks as sharp as the suits on display.
Retail today is about more than products; it’s about creating immersive environments that reflect a brand’s identity and connect with customers on a deeper level. This ethos is at the heart of the collaboration between Cult Furniture and contemporary menswear label Batch LDN, known for redefining the modern suit.
Tasked with furnishing Batch LDN’s central London space, Cult set out to create an interior that feels as confident and considered as the garments themselves. The result is a design-led, hospitalityinspired environment that invites guests to stay, connect, and engage, not just shop.
Key pieces were selected to enhance both form and function:
Lounge Seating: Soft, sculptural chairs and pouffes invite visitors to relax, encouraging dwell time and supporting a more immersive shopping experience.
Bar Seating: Sleek stools bring structure to Batch LDN’s in-store coffee and bar area, adding a social, laid-back edge to the retail space.
Workspaces: Communal tables encourage creativity and connection, bridging the gap between lifestyle and retail.
As more brands prioritise curated, experience-first spaces, the Cult x Batch LDN partnership offers a blueprint for the future of retail. This is design with intent — where every material, silhouette, and layout choice helps elevate the customer journey.
This collaboration reflects a shared belief in modern, purposeful design. It shows how thoughtful interiors don’t just complement a brand, they amplify it, transforming everyday retail into something far more meaningful.
DESIDERIO IS NOT JUST A BRAND.
We are not just a choice; we are statement of quality, innovation, sustainability, and art.
Low Sugar & Low Sulphate
NFC Enabled Bottle
Sustainable and Eco Friendly
10 % of our Sales supports upcoming Artists
In a world of fast trends and mass production, interior design at its best tells a deeper story—one of craftsmanship, character, and a genuine sense of place. In this exclusive Q&A, we speak with Anthony Rudolph at Nicolas James Group whose work captures the quiet beauty of layered design: vintage finds, natural textures, and interiors that feel collected rather than curated. With a strong eye for detail and a love of storytelling through space, their approach is rooted in authenticity and emotion.
A key part of this process is thoughtful sourcing, and few places offer more inspiration than Lots Road Auctions. Established in 1979 and now based in Fulham’s iconic Piper Building, Lots Road is a longstanding favourite among designers for its weekly auctions of antiques, vintage pieces, and decorative objects. It’s a place where unexpected treasures are found, and where craftsmanship and history take centre stage—an ideal match for a design philosophy that values soul over style.
NJG is a boutique construction company known for delivering high-end residential and commercial spaces with exceptional attention to detail. Collaborating closely with architects, designers, and clients, NJG brings vision to life with integrity, craftsmanship, and care—building environments that stand the test of time.
1. What inspires your work?
I’m inspired by so many things - it could be the colours and textures of a market in Morocco, the texture of weathered timber in a Cornish harbour, or the way sunlight falls across an old brick wall on my own street. I’m constantly observing - shapes, materials, proportions, shadows - and storing them away in my mind. I love to explore the local environment of each project and pick up on the natural design language, colours, and textures of the land or cityscape. The tones of the coastline, the rhythm of a historic street, or even the craftsmanship of a local artisan can influence a palette or a layout. Using vintage and auction pieces fits beautifully into this - they anchor a design in time, making it feel layered and as though it has grown naturally, rather than being installed all at once.
2. Why do you use vintage pieces?
Vintage brings a different quality of luxury - a “quiet luxury” that isn’t showy but feels deeply considered. These pieces carry their own stories; the slight wear on a leather armchair, the softening of a rug’s colours over decades, the way a hand-carved detail catches the light. In commercial projects like hotels, where
there’s often pressure to source in bulk, vintage offers individuality and depth. It ensures no two rooms are identical, and it creates the same kind of emotional connection you might have in your own home, where every piece has been collected over time.
3. How does sustainability fit into your approach?
Sustainability for me is about progress, not perfection. I’m learning more with each project, always finding ways to improve my approach. Reusing and repurposing items with history is one of the most meaningful ways I can design more responsibly - it avoids unnecessary manufacturing and waste, while preserving craftsmanship that might otherwise be lost. Many of my projects also involve breathing new
life into existing buildings, which is inherently more sustainable than starting from scratch. It’s about working in harmony with what already exists, rather than replacing it without thought.
4. How do you define luxury in your projects?
Luxury, to me, isn’t always about the price tag - it’s about the emotional response. It’s the comfort of a chair that fits you perfectly, the richness of a handwoven textile, the way light moves across a space at different times of day. Vintage and antique pieces bring a rarefied quality because they can’t just be ordered from a supplier catalogue -they’ve lived lives before they reach you. That’s a form of luxury you can’t mass-produce.
5. What role does craftsmanship play in your design philosophy?
Craftsmanship is at the heart of everything I value in design. I love pieces where you can see the maker’s hand - a dovetail joint, hand-stitched leather, carved timber. In an era where AI and automation are becoming part of every corner of life, those human touches are more precious than ever. I also believe authenticity will be one of the most important forms of value in the future. A first edition book, a piece of 1960s pottery, a handwoven rug - these are the kinds of things people will increasingly choose to invest their time and money into, because they carry permanence, history, and soul that technology can’t replicate. Preserving that is important to me, and incorporating it into spaces gives them a richness that lasts.
6. How do you approach sourcing?
Sourcing for me is part detective work, part instinct, and part serendipity. I have my favourite places - auctions, vintage markets, and Lots Road which is close to home and has been a constant source of inspiration. The way pieces are arranged there is often delightfully unplanned; a marble lamp beside a brass mirror, a velvet chair tucked under a rustic table. Those accidental combinations spark ideas you’d never get from looking at a supplier’s website.
7. How do you balance old and new?
I see old and new as partners rather than opposites. A modern sofa can be grounded by an antique rug; a contemporary light can bring freshness to a traditional room. The aim is to make spaces feel as if they could have existed for years, with layers of additions over time, rather than pinned to a single style or era.
8. What makes your work different?
I think it’s the sense of time I try to create. My interiors rarely look like they were “done” in one go - they feel as though they’ve grown into themselves over years, with every piece considered and connected. That layering of history, texture, and personality gives them warmth and authenticity.
9. How does place influence your interiors?
Place is everything. I design with the idea that a space should feel like it belongs exactly where it is. For a coastal property, that might mean picking up on the textures and colours of the shoreline; for a city project, it could be about echoing the geometry of surrounding architecture. I want the interiors to feel like a continuation of their setting, so that they’re both distinctive and deeply connected to their location.
10. What do you hope people feel when they experience your work?
I want my spaces to feel uplifting and joyful - places where people instinctively relax and feel at ease. And, as cliché as it sounds, I want them to feel like home, even if it’s just for the time they’re there. I hope guests notice the little details, the layers of story, and the care that’s gone into creating them, so they leave feeling both inspired and comfortable.
www.njg.co.uk
Picture this: your venue is alive with energy—people laughing, dancing, enjoying themselves. And right at the heart of it all is a sleek, spray perfume dispenser machine that sprays high – end fragrances on to your skin instantly. With a simple push of a button, guests get an instant touch of luxury—spray of designer’s fragrances by Louis Vuitton, Creed, and Tom Ford. It’s not just a refreshing moment; it’s a talking point, a shared laugh, even a TikTok-worthy highlight.
Smell Good Station was made for places just like yours—high-traffic bars, clubs, pubs, restaurants, and entertainment venues. It’s designed to blend in effortlessly, yet stand out in all the right ways. With no fees, no installation costs, and minimal upkeep, it’s as simple as plug, play, and profit.
More than a fragrance station, it’s an interactive experience. Whether someone’s freshening up after a dance or bonding over a shared favourite scent, this machine adds a playful, premium touch that elevates the atmosphere.
It creates memorable guest interactions, and adds a layer of sophistication. Plus, it generates extra income for your company—effortlessly.
Smell Good Station turns small moments into standout experiences. It’s stylish, self-service, and always delivers that wow factor.
So why not offer your guests something unexpected? Something luxurious, fun, and unforgettable?
Smell good. Feel good. Create moments. With Smell Good Station, you’re not just adding a fragrance—you’re adding a feeling. Let the good times—and great scents—begin.
Ali
078 18287243 | ali@smellgoodstation.co.uk Gavin 078 18442224 | gavin@smellgoodstation.co.uk www.smellgoodstation.co.uk
In today’s hospitality landscape, first impressions count. Guests expect visible cleanliness, quick turnarounds, and seamless service. For front-ofhouse teams, traditional spray-and-cloth methods just can’t keep up. That’s why many are switching to ready-to-use sanitising wipes, and not looking back.
Reusable cloths, even when laundered regularly, can harbour bacteria and spread germs. During busy service, it’s easy to lose track of what’s been sanitised. Ready-to-use wipes remove that uncertainty. Each one is fresh, pre-dosed with the right amount of solution, and disposed of after use, minimising crosscontamination and boosting hygiene confidence.
They also save time. Whether you’re resetting tables, wiping menus, or cleaning card machines, wipes are faster and more convenient. No need to juggle bottles and cloths, just grab, wipe, and go. It’s efficient, consistent, and ideal for high-pressure environments.
Introducing Sani Professional – The No.1 Foodservice Wipe Brand And when it comes to sustainability, there’s no need to compromise. Innovations like Protect 360°
biodegradable sanitising wipes are 100% plastic-free, plant-based, and packaged in recyclable materials, helping venues stay green while staying clean.
“These wipes are thicker, more effective, and even gentle on my skin. No smears, no irritation, and perfect for quick cleans during events when time’s tight,” says Debbi Scobell, Hospitality & Events Coordinator at Forest Green Rovers, the greenest football club in the world.
In a sector where hygiene and perception go hand in hand, ready-to-use wipes help teams deliver visible, effective cleaning, quickly and responsibly.
Request your FREE samples today! samples@sanipro-intl.com
Pywell Road, Willowbrook East Industrial Estate, Corby NN17 5XJ, UK T: +44 (0) 8081 697 945 www.pdi-intl.com hello@sanipro-intl.com
Customer: La PiolaItalian Bistro
Location: Leeds, UK
Sector: Hospitality
Highlight:
Ranked #1 restaurant in Leeds on Tripadvisor
As a top-rated restaurant, La Piola is committed to the highest standards of hygiene and guest experience.
Owner Fabio Rua was looking for a solution that would:
Eliminate reusable cloths = less risk of cross-contamination
Remove sticky residue = improved guest experience
Deliver consistent sanitising results = fast and easy
Be gentle on hands = staff approved
Fabio switched to Protect 360° biodegradable sanitising wipes, the most sustainable, effective solution developed with a plant-based active formulation for food-safe surface hygiene.
“Protect 360° gives us peace of mind, no guesswork, no sticky buildup. Our tables don’t just look clean –they feel clean too. And our team feels cared for”.
Fabio Rua - Owner, La Piola
Request your FREE samples: samples@sanipro-intl.com
Woolsleeper contract mattresses from Hypnos have been chosen by Thwaites for the recently refurbished Langdale Chase Hotel.
Standing on the shores of Lake Windermere, Langdale Chase Hotel offers a rare blend of historic charm, peaceful views, and thoughtful luxury. Owned by Thwaites, a family-run hospitality company with a collection of hotels and inns across England, this lakeside sanctuary is rooted in laidback luxury, craftsmanship and character. In 2024 it was named as one the UK’s top three places to stay by The Times and Sunday Times, as well as being named the North Hotel of the Year and Countryside Hotel of the Year.
In 2023, Thwaites underwent a careful restoration of this iconic lakeside property that dates back to 1890. Putting stewardship at the heart of every design
decision has seen the hotel become one of the best in the country, bringing together Victorian elegance and modern comforts, all while honouring the natural beauty that surrounds it. In a collaboration that brings together two family-run British businesses, Thwaites chose handcrafted Hypnos mattresses not only because of exceptional comfort and support, but also because of a shared eye for detail and a love of heritage.
Mike Vincent, general manager, said, “We wanted our guests to feel completely at ease, wrapped in calm and comfort. Hypnos was a natural choice because its values around sustainability and craftmanship mirror everything we stand for at Langdale Chase.”
Thwaites selected the Woolsleeper mattress from the Hypnos Signature Hotel Collection. Each mattress is expertly handcrafted in the UK using 100% British wool that can be traced right back to the farm. The wool is certified Responsible Wool Standard (RWS) and sees British farmers paid a fair price for the wool they supply through The Woolkeepers scheme. With eOlus layers to add luxury and covered in sustainably sourced, unbleached cotton and viscose to provide a luxurious, breathable sleeping surface; the mattress is handcrafted by Hypnos in Princes Risborough.
David Baldry, group managing director, Hypnos, said, “Working with Thwaites and the team at Langdale Chase has been a real pleasure. We’re aligned in our dedication to British heritage, quality, and creating memorable experiences through thoughtful design. Our Signature Hotel Collection mattresses bring all of this together, offering luxurious comfort that’s responsibly made to last.”
The hotel’s 30 bedrooms celebrate original period features while offering modern luxuries, including minibars and locally made Cumbrian toiletries from Bath House. For something even more private, guests can book the standalone Boathouse Suite, complete with a rooftop terrace and wraparound
balcony. From luxurious beds to experiences aboard the hotel’s beautifully restored 1928 wooden motor boat, Langdale Chase invites guests to slow down and reconnect with nature in a setting The Times has likened to ‘Lake Como vibes in the Lake District’.
Discover more about the philosophy behind Langdale Chase in the latest edition of the Hotel Hypnos conversation series, where Alys Bryan, moderator and speaker, sits down with Mike Vincent, general manager for the hotel: www.hypnoscontractbeds. com/uk/hotel-hypnos.
Hypnos, the fifth generation, family-run British company, has been manufacturing luxury handmade beds and mattresses in the UK using time honoured methods for 120 years. It is renowned internationally as the expert in making handcrafted pocket spring beds. Combining traditional skills with constant innovation and using only the finest natural and responsibly sourced materials, Hypnos has a reputation for making the most comfortable beds in the world.
As a pioneer in sustainable and ethical bed making, Hypnos is focused on delivering comfort with integrity for the well-being of people and the planet.
Hypnos is a proud partner of the Eden Project
Hypnos is holder of the Planet Mark and certified Carbon Neutral since 2011
For more information, visit www.hypnoscontractbeds.com or call 01332 497111
The sofa bed Rufus, with minimal, harmonious lines and generous proportions, stands out for its low frame, almost touching the floor, an innovative feature for convertible sofas.
Even with this particularity, the sofa, thanks to careful research and development work conducted by the company together with the designer, easily transforms into a spacious bed, with a practical and silent mechanism that allows you to extract a thin but highly comfortable mattress, 200 cm long.
Sober and elegant, the sofa is also defined by a deep seat with a single welcoming cushion that invites you to relax.
Rufus therefore combines elegance and comfort without sacrificing functionality, a common thread of all the proposals by Milano Bedding.
The model is available in a linear sofa or with a chaise longue and can be covered with numerous fabrics and leathers.
Rufus has a completely removable cover and is also available without the bed mechanism.
www.milanobedding.it
Генеральное представительство
W.W.T.S. Москва + 7 495 781 61 20, Санкт-Петербург + 7 812 327 90 75, nuovi.contatti@wwts.it - wwts.it
MILANO DESIGN WEEK 2025 8-13 04.2025
milanobedding.it
Registration is now open for Independent Hotel Show 2025, in partnership with James Hallam Insurance Brokers, which returns to Olympia London on 6–7 October.
As the UK’s only trade event dedicated to the boutique, independent and luxury hotel sector, the show brings together thousands of hoteliers, designers and hospitality leaders for two days of networking, discussion and high-quality product sourcing.
The 2025 edition will centre on the theme Redefining Luxury, exploring how the concept is shifting to meet evolving guest expectations. Across three stages more than 80 industry leaders will address the increasing importance of personalisation, sustainable choices, timeless design and emotional connection, providing hoteliers with practical ideas to adapt and grow in a changing market. Speakers from across the sector will share perspectives on how these elements are influencing operations, investment decisions and guest experience.
Discussing the theme of Redefining Luxury for this year’s event, Independent Hotel Show Event Manager Glenn Wallace comments: “For today’s travellers, polished sameness no longer holds appeal. Guests are looking for experiences that are meaningful and emotionally resonant, and they are willing to pay for authenticity over opulence. For hoteliers, personalisation is paramount. It’s a word that comes up time and time again when we discuss luxury: creating once-in-a-lifetime moments that remain with guests long after departure.
“Beyond exceptional service, sustainability and inclusivity must be built into every stage of the guest journey. Modern travellers want to feel they are making a positive impact and are truly included, and hotels that embrace this ethos will create connections that last well beyond a single stay.”
The show’s seminar programme will not only address evolving definitions of luxury in the hotel space, but will bring in speakers such as Roger Saul, Founder of
Mulberry, and Jacques-Henri Brive, Head of Luxury at Chivas Brothers, to discuss what hospitality can learn from luxury brands outside of the sector.
On the Hotel Business Stage, in partnership with eviivo, sessions will range from ‘Tech-Enabled Hospitality: Five Forces Redefining Guest Experience’ to ‘From Cost Centre to Profit Driver: Rethinking Hotel Food & Beverage’.
Jessica Gillingham, Founder and CEO of Abode Worldwide, will address the role of technology in strengthening guest relationships, noting: “The hotels that will lead hospitality’s next era are those that embrace technology as a way to enhance, rather than replace, human connection.”
Scot Turner, Founder and Managing Director of Auden Hospitality, will outline strategies for elevating hotel F&B performance and exclusively unveil the results of wide-ranging research by HotStats into hotel F&B. He comments: “Rethinking how food and beverage is delivered can turn it into a defining part of the guest experience and a genuine revenue driver.”
The Hotel Innovation Stage, designed by Design Command, will present topics including ‘Smart Savings: Innovative Cost-Cutting Without Compromise, Wellness as a Commercial Strategy’, and ‘The Future of Revenue Management’.
Claudia Abt, Chief Design Officer at citizenM, says: “Creative approaches can deliver operational savings without undermining quality, which is essential for hotels seeking to maintain a sense of luxury in challenging market conditions.”
Design will also be examined through sessions such as ‘New Rules, New Roles: How Hotel Designers Must Evolve’, where Steven Thorpe, Associate at Conran and Partners, will discuss the expanding responsibilities of hotel designers. “Hotels are no longer just places to stay — they are cultural touchpoints, and design needs to reflect that,” he comments.
Find suppliers to elevate your guest experience
In addition to the seminar programme, the show will feature a curated selection of more than 200 exhibitors offering products and services for independent and boutique properties, spanning technology, interiors, linens, amenities, wellness, inroom F&B, furniture and more. Among the companies making their debut at the show are Belltrees Forge, with bespoke handforged lighting and furniture made in Scotland, and Hunter Amenities, presenting sustainable, customisable guest amenities to the UK market for the first time.
Each year, the Independent Hotel Show collaborates with leading design studios to transform the event into an immersive, design-led environment, reflecting the beautifully designed spaces that characterise boutique and luxury hotels. For 2025, partners include DV8 Designs for the Hotel Business Stage, Black Ivy for The Members Suite, Design Command for the Hotel Innovation Stage, Ches & Co for the Social Business Space, Amit Dixit Design for The Dining Room, SASI Studio for The Lobby Entrance, and studio ATARA for the Sales Lounge.
The Independent Hotel Show Awards, in partnership with Preferred Hotels & Resorts, will return to celebrate excellence across categories including Independent Hotel of the Year, Hotel Design of the Year, Hotel Rising Star and the Outstanding Contribution award. The winners will be announced during the event, on the afternoon of 6 October.
The Independent Hotel Show returns to Olympia on 6-7 October. To find out more about everything happening as part of this year’s event, and to register for your trade ticket, visit independenthotelshow.co.uk. www.independenthotelshow.co.uk
For over two decades, in the very heart of Almaty among city bustle, there has been a unique, historic location — the Chinese restaurant “Hanshaim”. Our studio team completed a full renovation of the restaurant’s ground floor in just 3,5 months from the design concept to the final decorative touches and landscaping.
The main goal was to create a unique atmosphere — Chinese in spirit, but with an author’s interpretation.
• The central art object became the elegant basrelief composition “Princess.” Gilded and handinlaid with rhinestones, lace, pearls, and semiprecious stones.
• One of the most challenging stages of the project was the “Columns” — differing in size, placement, and containing a complex internal system of
utilities. However, we turned this into an advantage by integrating them into the overall artistic basrelief composition, with delicate leaves appearing on the columns, setting rhythm and mood.
• Another key detail was the “Screen,” handcrafted by our team. It was decorated with gold and copper leaf, then patinated to give the petals a noble texture and the effect of embossed copper. The lotus — a symbol of purity and peace — became the accent connecting all elements of the interior with the culture of the Celestial Empire.
The love of nature and plants goes back centuries of Chinese culture. We were inspired by this philosophy and decided to fill the interior with floral images organically woven into architecture and decor.
• One of the client’s requests was to design a “Bar under the stairs.” This gave rise to the idea of shaping the upper part of the bar like a cliff. This artistic element not only created a striking zoning of the space but also blended harmoniously into the natural concept of the interior. No space today is complete without greenery. For this project, we developed a series of green compositions — most notably the “Welcoming Tree” in the lobby, spanning 7 meters. It emphasized not only the Asian style but also added freshness, coziness, and a warm, welcoming atmosphere to the space.
• One of the art objects we are especially proud of is the “Island” installation. Inspired by images from Chinese painting, we adapted the idea to the restaurant’s style, creating a composition reminiscent of mountainous landscapes — as if painted in ink.
This project is not just about renovation. It is a story of thoughtful renewal, of traditions interwoven with modernity, of love for beauty in all its forms.
Project Title: Chinese Restaurant Hanshaim (“Princess”)
Location: Almaty, Kazakhstan
Design Studio: Artu
Project year: 2024
Area: 250 m²
Photographer: Damir Otegen
Stylist: Zhanar Kurmanaliyeva
https://arti-designstudio.com
WFC is a premier fit out and refurbishment contractor with a distinguished legacy of delivering exceptional spaces across various sectors, including Hotels, Bars, Restaurants, Gyms, and Offices.
Since our establishment in 1976, we have built a reputation for excellence, innovation, and reliability, becoming the trusted partner for clients who demand the highest quality service. Our strategic buyout by RW Group provided financial stability and an opportunity to strengthen our position as well as support continued delivery of high-quality, bespoke fit out and refurbishment solutions across the UK.
With offices in Devon and London, WFC’s reach extends across the UK, supported by a trusted supply chain and a dedicated team of professionals who bring their expertise and passion to every project. Our goal is to be the preferred partner for both new and existing clients by consistently delivering projects that exceed expectations in terms of quality, safety, and customer satisfaction.
At WFC, we understand that every project is unique, and we pride ourselves on our ability to customise our services to meet the specific needs of our clients. Whether it’s a bespoke design or a largescale refurbishment, we work closely with clients, designers, and professional teams to bring visions to life. Our collaborative approach ensures that we fully understand the objectives and constraints of each project, allowing us to deliver solutions that are not only aesthetically pleasing but also practical and durable.
Innovation is at the heart of what we do. We thrive on challenges and are constantly pushing the boundaries of what is possible in the fit out and refurbishment industry. Whether it’s developing prototypes for unique design elements or employing cutting-edge
techniques to ensure efficiency, we are committed to learning from every experience and striving for excellence in all aspects of our work.
Our in-house design coordinators specialise in both Traditional Procurement and Design & Build approaches, offering flexible, cost-effective solutions tailored to the needs of each project. By maintaining meticulous attention to detail and an unwavering commitment to quality, WFC ensures that the design vision is flawlessly executed on site, delivering results that not only meet but exceed expectations.
WFC is more than just a contractor; we are a partner dedicated to turning your vision into reality. Whether you’re looking to refresh an existing space or create something entirely new, our creativity, technical expertise, and commitment to excellence make us the ideal choice for your next project.
www.wfccontractors.com
Our latest completed project from the Bar and Restaurant Sector, BOXHALL City is housed in the 14,000ft2 historic Edwardian Arcade on the corner of Old Broad Street and Liverpool Street. The space is home to 14 kitchens, each offering exceptional dining experiences. With a number of bars also on site, the newest BOXHALL offering has brought together the best of London’s food scene in a vibrant and dynamic setting.
01626 353802 enquiry@wfccontractors.com wfccontractors.com
Row on 5 is the new flagship restaurant by chef Jason Atherton, created in partnership with Executive Chef Spencer Metzger, and located on London’s iconic Savile Row. It is the first fine dining restaurant to open on this 290-year-old street, celebrated worldwide for its bespoke tailoring and British heritage. Within just three months of opening, Row on 5 was awarded a Michelin star, a reflection of the precision and care behind every detail.
When Atherton took on the former Kilgour tailoring house, the space was a blank canvas. The goal was to transform it into an intimate restaurant that paid tribute to its address while delivering an entirely different type of craftsmanship: fine cuisine supported by one of the capital’s most ambitious wine programmes.
Atherton set out to create a restaurant that reflected the values of Savile Row - heritage, excellence, and refinement. He committed to using British produce and working with local makers from the start. Choosing Sorrells for the wine storage was a key part of that vision.
A British, family-run company with a background in heritage work, Sorrells manufactures all elements in-house, from handcrafted joinery to bespoke metalwork. This approach aligned closely with Atherton’s values, and the partnership began at the earliest design stage, while the space was still in its raw state.
Sorrells worked with the sommelier team to design specific storage areas for key parts of the list, not simply filling space, but tailoring each unit to its purpose. The outcome, seven wine storage areas throughout the space, each with a distinct role. Positioned across the restaurant, they were designed to be functional for staff while contributing to the visual identity of the venue. Guests seated in the lounge encounter the first displays within moments of arriving, making wine a part of the environment from the very beginning.
Two of the seven zones are temperature-controlled: one for vintage Champagnes, set at a ready-toserve temperature, and another solely dedicated to
Domaine Romanée-Conti, held at cellar temperature for long-term preservation. The remaining zones are ambient but optimised for accessibility and display, supporting service flow without compromising the guest experience.
Interior Collaborations Alongside Inhouse Design & Manufacturing
Sorrells worked closely with Rosendale Design and Smallbone to ensure the wine storage harmonised with the broader interior concept. This collaborative process allowed for seamless integration of materials, finishes, and architectural detailing, resulting in a unified aesthetic throughout the restaurant. As Executive Chef Spencer Metzger notes, “Sorrells’ expertise and craftsmanship were evident at every stage of the project. Their attention to detail and understanding of the space resulted in one of the finest wine cellars I’ve seen.”
All joinery and metalwork were produced in-house by Sorrells’ team, using materials chosen to complement the interior palette, oak, mahogany, steel, and brass accents throughout. The clean design reflects both function and elegance, fitting naturally into the wider space designed by Rosendale.
The Domaine Romanée-Conti cabinet is one of the most distinctive features: each bottle is supported by sculptural hands, cast in silver and modelled on Jason Atherton’s own. Developed through Sorrells’ R&D, the detail is both personal and practical, designed to cradle high-value bottles with complete security. Elsewhere, angled and scallop racking allow labels to remain visible, even in tighter areas, ensuring that practicality and presentation go hand in hand.
Spencer Metzger’s approach to the menu, rooted in the best British ingredients, is mirrored by the commitment to skilled local makers like Sorrells, ensuring the restaurant’s environment is as refined as its cuisine.
The Restaurant Today Today, Row on 5 operates as a 28-cover fine dining restaurant where the wine experience is fully integrated into the guest journey. From the moment guests step through the door, wine becomes part of the theatre: visible, accessible, and seamlessly incorporated into service.
“What I loved about this project was how considered every detail was. Working with Sorrells, the wine cellar at Row on 5 wasn’t just an afterthought, it marked the beginning of the whole experience. It’s become a true centrepiece, and a big reason why we’re now being recognised for the best wine list around the UK this year.”- Jason Atherton
The result is a restaurant where craftsmanship, both culinary and architectural, works in unison. The transformation from tailor’s shell to Michelin-starred dining room is complete and Sorrells’ contribution ensures that the wine collection is not only preserved and served but celebrated.
www.sorrellscellars.com
Cook, the Gourmet Institution of the 17th Arrondissement, is getting a fresh new look with the Mersi agency
- MERSI -
Leading the transformation of a legendary Parisian location, Meryl Motyka and Simon Mimoun — the creative duo behind Mersi — have signed off on a complete renovation, blending respect for the soul of the place with a bold contemporary vision. In just six months of work, Cook has been has found a strong, coherent, and inviting visual identity.
The project went far beyond architecture: Mersi also developed an entirely new brand identity, designed following the interior atmosphere. The client, who placed full trust in the agency, had a clear goal — to retain the loyal lunchtime clientele, attract a new evening crowd, and elevate Cook to the level of its reputation.
A Mediterranean restaurant known for its hearty cuisine, Cook needed to reflect that warmth in its atmosphere. With their crreativity and signature, Mersi managed to add this sense of conviviality into every detail. «We wanted a style that was simple and
distinctive,» explains Meryl. «We played with shapes, materials, and warm tones. The lighting, carefully designed, brings different moods throughout the day. The bar, inspired by traditional Parisian bistros, interacts with a jute canvas wall mural and mirrored accents that expand the space.»
The agency succeeded in reinventing the space without betraying its original spirit, especially through a thoughtful redesign of circulation within the restaurant. The layout was redesigned to be more fluid, more intuitive, and, above all, more functional for the staff. « Above all, we listen to the client. The human aspect is essential for us » Simon adds « Understanding the client’s needs and the realities on the ground is key. Only after that immersion do the layout and decorative details begin to make sense. »
True to its architectural approach, Mersi designed a series of custom elements that establish the re’taurant unique identity: the bar’s countertop, a suspended bottle display, stunning banquettes upholstered with fabrics from Elitis and JAB, mirror frames matched to Aromas del Campo wall sconces, custom cutlery trolleys, and tabletop designs. The panoramic wall covering from Elitis, in warm, slightly retro tones, adds a touch of elegance and creates a welcoming atmosphere. And finally, an unexpected twist: the restrooms, deliberately playful, offer a fun interlude with their bold and vibrant colors.
With this project, Mersi once again reflects their unique expertise behind its unified approach, combining architecture, art direction, branding, and construction management. A fully realized transformation, carefully executed from start to finish, that marks the rebirth of an iconic parisian spot — and which perfectly embodies the MERSI signature: elegant, empathetic, and meticulously crafted.
MERSI is a multidisciplinary architecture agency, founded in 2019 by Meryl Motyka and Simon Mimoun and based in Saint Germain des Prés in the heart of Paris.
MERSI is a contraction of MERyl and SImon. They are creative duo with two complementary areas of expertise united by a shared passion for Beauty. Proud of their culture, sensitivity and vision, they and their team design functional, timeless, and always unique interiors for private clients, investors, and entrepreneurs. With great rigor and creativity, the duo offer a unique and tailor- made approach. An artistic and innovative strength that allows the client to envision the potential of the space they are looking at and what it could become. Simon, (co-
founder of MERSI) explains: «For each of our projects we combine the disicipline of architecture with the creativity of design. A rare use of shapes, materials, and colors, assembled with balance and precision to achieve a certain harmony in a project that has real meaning. We offer a sublimated transformation of the space, often involving destrution in order to rebuild better.».
Inspired by great architects such as Tadao Ando, Oscar Niemeyer, Frank Lloyd Wright, and John Pawson, and interior designers like Christophe Delcourt, Liaigre, and the Yodezeen duo, Meryl and Simon aim for a perfect control of their projects, which they always want to be unique, and especially thought through withevery detail especially defined. Meryl, (co-founder) adds: «Our projects are elegant and sophisticated thanks to refined finishes and rarely seen assemblies. The complexity of our proposals isn’t immediately obvious, but linked together, they create a refined and timeless atmosphere. We work with a palette of natural materials and colors which we enhance with a bold touch that runs as a consistent thread throughout the entire project.”
MERSI’s goal is to imagine spaces, but also to bring them to life. Creators and makers, Meryl and Simon, supported by a network of skilled craftsmen, design projects from A to Z: from the first sketch to the turnkey delivery.
www.wearemersi.com
Recessed tracks integrate fully into the interior design
Designed to disappear: Curtain tracks that blend in beautifully
Seamlessly integrating curtain tracks into the ceiling is an increasingly popular choice in both new-build and renovation projects. This solution not only delivers a sleek, modern finish but also allows curtains to hang right up to the ceiling for a clean, uninterrupted look.
Forest Group, a leader in curtain track systems, is responding to growing demand with new innovations that offer cleaner aesthetics and easier installation in recessed solutions.
Recessed motorised
The motorised FMS Plus Recessed system now features a compact return pulley. A continuous running surface extending into the pulley enables the curtain to move all the way to the track’s end, ensuring full coverage. When opened, the curtain stacks neatly, enhancing the overall elegance. Finished in highgrade aluminium, the pulley offers enhanced colour consistency, superior colourfastness, and a refined, premium appearance.
Recessed manual
For manual operation—particularly in hospitality environments—Forest Group offers the CS® Recess system, specially developed for heavier curtain fabrics. Aluminium end caps add a high-end touch and allow roller carriers to be easily inserted or removed, even after installation.
With the FMS Plus Recessed system, the curtains now run all the way to the end of the track.
Thanks to the innovative end cap of the CS Recessed system, roller carriers can be easily added or removed.
Both systems integrate flush with the ceiling, offered in a subtle matte black or white.
Curious about what’s possible for your hotel project? Scan the QR code to explore further.
Forest Group offers different drapery hardware solutions especially made for the hospitality industry. Whether you choose for our motorised curtain tracks or rods, blinds or manual curtain tracks your hotel guest will experience ‘the Forest Factor’. Which stands for a unique combination of smooth hanging curtains, comfortable luxury and optimal ease of use.
DRU, established in the Netherlands in 1754, is one of Europe’s largest fireplace manufacturers, with a huge portfolio of gas, electric, wood burning and bioethanol fires and stoves.
Specialist fireplace dealers Firehouse of Kendal installed a DRU Metro 130XT contemporary balanced flue gas fire in the bar and restaurant of the Lodore Falls hotel and spa near Keswick in Cumbria, UK. It is one of six luxury hotels in the Lake District Hotels group, located close to Derwentwater and overlooking Lodore Falls, one of the most spectacular waterfalls in Cumbria.
From lazy lakeside strolls to adventurous excursions and romantic weekends away, you can experience it all during your stay at the Lodore Falls. Dine on delicious menus, enjoy blissfully comfy bedrooms and experience the invigorating range of spa treatments.
Firehouse director Donovan du Plessis takes up the story:
“During a major renovation, the hotel’s main contractor was let down by another supplier. Firehouse was tasked with collaborating, designing, and installing a gas fire and feature fireplace in the bar and restaurant within very tight time scales.
“The team at DRU produced the fire and delivered it on a very short timeline. The combined skill sets of Firehouse and Bluestone allowed us to achieve a high-quality finish and deliver the project on time.
“The 1.3-metre-wide fire was installed into a specially designed hearth, using a combination of stone and timber to match the interior design of the restaurant.
“Mains gas was not available at this location, but DRU is one of the few manufacturers to produce many of its gas fires in LPG/Propane versions, delivering the same impressive flame picture in an energy efficient way.”
Niall Deiraniya, general manager of DRU Fires UK added:
“The DRU Metro 130XT is an ideal solution for hotels, restaurants, wellness centres and other hospitality settings.
“The balanced flue system enables the fire to be installed with or without a standard chimney. The air for combustion is extracted from outside the building, with waste gases expelled outside through the concentric flue. This results in high, realistic flames with high efficiency and low emissions.
“The fire is controlled either by a convenient remote control or by using the DRU app for smartphones and tablets. This enables the hotel staff to regulate the heat output and flame picture for the comfort of the guests. In addition, the Ceraglass interior creates a 3D effect that further enhances the impressive flame picture.”
The Lodore Falls Hotel project is one of several installations carried out by DRU and Firehouse on behalf of Lake District Hotels.
For further information about fireplace products and services for the hospitality industry, contact
Niall Deiraniya, Drugasar Ltd.
E: n.deiraniya@drufire.co.uk
Donovan du Plessis, Firehouse of Kendal. E: don@firehouse-uk.com
To see a live display in a showroom near you, visit drufire.com/find-your-dealer
After an invigorating day out in the sea air, your guests can retire to their comfortable hotel room, with its lovely sea view, and bask in the glowing inspiration of a contemporary electric fire.
The DRU Virtuo Evolve looks and sounds just like a real log fire, but has no chimney, flue or harmful emissions. There is a selection of sizes and it is easy to install, only needing a standard domestic electricity supply.
To receive our hospitality brochure or a consultation from one of our designers, email: info@drufire.co.uk or visit www.drufire.com Scan the QR code to see video and full details
www.drufire.com
DoubleTree by Hilton Amsterdam Central Station has unveiled a full redesign of its ground floor—ushering in a bold, locally inspired interior concept by design studio WeWantMore, in collaboration with Hilton. From lobby to bar to a new restaurant concept, the refreshed design offers a vibrant and layered guest experience, rooted in the visual language of Amsterdam.
Originally opened in 2011, the hotel sits just steps from Amsterdam Centraal Station. With foot traffic from global travelers and locals alike, the public spaces needed to be functional, expressive, and unmistakably connected to Amsterdam. Hilton’s brief was clear: create interiors that reflect the city’s personality while offering flexibility and flow throughout the day. WeWantMore responded with a materials-driven concept rich in tactility, colour, and cultural cues.
The new design story begins in the lobby, where a 3D-printed ceiling feature references Amsterdam’s well-known triple-X symbol. This sets the stage for the visual theme carried throughout the space. A warm mix of terracotta, forest green, and soft wood tones defines the material palette, balanced by rich textures like red travertine, sheer fabrics, and plush upholstery to create a calm and welcoming atmosphere.
The bar follows the same design language but with a more intimate feel. Built for smooth transitions from day to night, it features layered lighting, varied seating, and small design touches that echo the triple-X.
A highlight of the renovation is the launch of We Are EDN, a new restaurant concept developed by Hilton’s internal agency StiR Creative Collective. It’s the first of its kind in the EMEAA region, built around seasonal ingredients and a low-waste approach.
The interior reflects this philosophy with natural materials, green accents, and a brighter, more energetic colour palette. Floral patterns, woven panels, neon details, and plants bring a sense of playfulness while still fitting into the broader hotel design.
Art as a Connector
Curated with Veitenheimer Art Consultancy, the art collection adds another layer of narrative. Works by Jordy van den Nieuwendijk, Simone Poste, Evan Powell, Simon Moore, and Raquel Rodrigo are integrated throughout the hotel, chosen to reflect Amsterdam’s creative energy and to visually thread the spaces together.
www.wewantmore.studio
Introducing the exciting new additions to the Ilumitex colour ranges, a stunning collection of fourteen new colours, carefully curated to offer the most diverse colour palettes yet.
Whether you’re seeking subtle neutrals for your interior walls or, need to make a dramatic statement, the new Ilumitex multi-colour flake colours are crafted to capture the imagination. Choose from the luxurious new Ilumitex Standard and Ilumitextra Standard colour ranges or the elegant new additions to the Ilumitex Pearl and Ilumitextra Pearl colour ranges.
Ideal for new build projects, residential renovations, or large-scale commercial upgrades, the new Ilumitex colours can elevate and achieve transformative results for any interior wall space.
Roger Pittaway, the director of Pittaway Special Coatings, the UK manufacturer of Ilumitex says, “We’re very proud of our new Ilumitex colours and so excited to see how they will bring creative visions to life. Since 1978, Ilumitex has built up an outstanding reputation, and our new colours celebrate everything that makes Ilumitex exceptional, which is quality, durability, sustainability, and the ability to create beautiful wall spaces.”
Ilumitex is trusted by interior designers and architects worldwide. For a truly customised experience, Ilumitex bespoke allows you to personalise flake colour combinations to match your unique colour scheme.
Perfect for public buildings with high-traffic interior environments, Ilumitex balances outstanding aesthetics and the highest level of durability. The resistance of Ilumitex to wear and tear makes it a highly cost-effective wall decorative solution, reducing the need for costly redecoration, required with conventional paint.
Using water-based paints, Ilumitex is environmentally friendly, adding depth and texture to any interior walls. Ilumitex is spray applied, and the multitude of well defined dry paint flakes are sealed with a choice of lacquer finishes, providing seamless wall coverage that is easy to maintain.
Discover the new Ilumitex colours to feed your imagination and bring the wow factor to your next interior design project.
For more information about the New Ilumitex Colours
Tel: +44 (0) 1482 329007
Email: info@ilumitex.co.uk
Visit: www.ilumitex.co.uk
Boldstone Sculpture is a specialist studio dedicated to creating distinctive wall sculptures, accent furnishing items, and bespoke artworks that elevate both interior and exterior spaces. With a focus on craftsmanship and versatility, the studio works with a wide range of materials, from marbelised stone to advanced resin-based composites, offering clients unique possibilities for design expression.
Each piece is conceived and produced in-house, ensuring originality and consistency across projects. This creative independence means Boldstone Sculpture can reproduce designs to order—whether for a small series of decorative accents or a largescale wall installation. For hospitality spaces, where continuity and branding often play a crucial role, this flexibility provides a reliable way to deliver a cohesive aesthetic without compromising on artistry.
The studio works closely with interior and garden designers, procurement specialists, and architects, offering a highly personalised service. From initial drawings and visualisations to detailed quotations and logistics planning, Boldstone Sculpture ensures that each commission is handled with precision and care. The team’s ability to manage both the creative and practical aspects of a project—right through to delivery on site—makes them an ideal partner for
hotels, restaurants, resorts, and other venues seeking to integrate bespoke art and design into their spaces.
The material versatility of Boldstone Sculpture’s practice also means that artworks can be tailored to meet specific functional or aesthetic needs. Whether the brief requires a striking focal point in a reception area, a series of sculptural wall panels for a dining space, or custom-made accent furnishings for outdoor terraces, Boldstone Sculpture brings together technical skill and artistic vision to realise concepts that enhance the guest experience.
Delivering worldwide, the studio serves clients across the hospitality sector with the same commitment to quality and originality that defines its work. For designers and procurement teams looking to incorporate truly distinctive artworks into their projects, Boldstone Sculpture offers not only exceptional craftsmanship but also a collaborative approach that makes the process seamless.
To start a conversation, please contact us directly or visit our website.
www.boldstonesculpture.com info@boldstonesculpture.com
Transit Studio, the London-based design practice known for its sensitive and context-rich approach, has completed two transformative new hospitality projects at Le Méridien Ra Beach Hotel & Spa, set along the Catalan coast south of Barcelona.
Transit Studio were invited by the hotel initially to work with them to create a destination cocktail bar within the hotel. The hotel is situated in a former Sanatorium that was used to help recovering TB patients from Barcelona, and was converted and opened as a hotel in 2003. They worked through a variety of options to bring a new experience internally as a way of helping to extend their opening season and the potential of the site. The initial arrival at the hotel is based on a strong linear axis from the earth and gardens, through the former chapel (where the new bar is located) out to the sea. They wanted their design to embody this journey.
Taking cues from experiences of the local area and geology, they have rooted the design for the bar and lounge in the local landscape, bringing a warm and palette of earth tones to the design – using rich marble and custom, locally-sourced terrazzo colours to create a new feature cocktail bar, along with pigmented natural plaster. The fabrics are textured and tactile, with two of the patterns chosen as a subtle nod to the local vineyards seen from the air.
The new bar offers a sense of elevated luxury, building on the hotel’s expertise in creating an environment of relaxation, renewal, and revival. These new spaces are perfect for relaxing in front of the fire in the middle of winter, as well as a cool respite from the sun in the middle of summer. They help the transition from day to night within the hotel, and provide a focal and natural meeting point for guests.
After completing the design work for the bar, Transit Studio was asked to look at creating an internal version of the hotel’s all-day restaurant, La Terrassa del Mar. Again, this would help extend the hotel season and provide internal areas for dining outside of the heat in the summer season. They looked at repurposing a long, linear, flexible events space that is perpendicular to the entrance axis to the hotel, sitting between the courtyard garden and the seaside terrace.
Inspired by the local landscape and the beauty of the sea in front of the restaurant, they wanted to bring the colours of the sea and the lush greens of the hotel gardens deep into the heart of the restaurant. They have used a palette from the land to sea with deep blues and greens of the garden, blending into the aquamarine tones of the sea.
Transit Studio opened up the visibility of the space with new arches in the wall, and a fluid and plantfilled space for the feature wine room experience to draw guests into the restaurant. They have broken down the long linear space with a series of terracotta arches, and used a dramatic azure tiled ceiling to bring in the sense of dappled reflections from the sea
across the dining room. Sea green tables in custom terrazzo and internal planting complete the journey between sea and landscape.
The all-day restaurant and buffet offer the very best from the local sourced produce and provenance, complementing the space with an exceptional culinary journey, and the new wine room experience will be perfect to get to know a range of regional Spanish wines highlighting the local terroirs.
Both projects draw on the existing architecture of the hotel, adding a new layer to the rich history in a unique site specific response to the design briefs.
“We have been really excited to work on two complementary projects for Le Méridien Ra, already a stunning property, with a fascinating history,” states Zoe Masterton-Smith, Founder, Transit Studio. “We loved weaving in our experience of the local area into both design approaches that will add further to the unique guest journey at the property.”
“This project is about more than just design — it’s about transforming how our guests feel within these walls,” adds Conor Cushnahan, General Manager of Le Méridien Ra. “Transit Studio has brought an extraordinary level of thought and creativity, helping us craft a new experience that is relaxed yet refined, and entirely of this place.”
Transit Studio worked with Ed Francis Consulting and Dapple Studio on the brand and service elements. The Spa experience has been completely redesigned and refurbished by Core Essence. All projects have been made possible working with the fantastic on-site team and the Marriott Global team. These projects were led Orka Investments and managed by Okami Hospitality Group. Growland Arquitectura acted as project manager, and Bosch Pascual were the appointed contractors.
This project marks another sophisticated chapter in Transit Studio’s portfolio, which spans hospitality, cultural, and residential projects — all united by a considered, narrative-led approach that balances material richness with spatial restraint.
Technical sheet
Hotel Name: Le Méridien Ra Beach Hotel & Spa
Location: Calafell, Spain
Type: Hotel
Area: 890 m²
Status: Completed
Photo credit: Agnese Sanvito
www.transitstudio.co.uk
210 Fulham Road, Chelsea London SW10 9PJ
Since our establishment in 1982, we have operated from our Chelsea showroom, showcasing over 3,000 products and maintaining substantial stock levels for many items. Our diverse customer base includes architects, interior designers, builders, and private individuals. Additionally, we have a robust export market reaching the Middle East, Europe, and the Americas.
Product Range and Finishes Touch Ironmongery offers an extensive selection of finishes, including:
Brass, Satin Brass, Polished Chrome, Polished Nickel, Satin Nickel, Copper, Antique Brass, Black, Pewter, Ceramic, Leather, Satin Stainless Steel, Gun Metal, and Four shades of Bronze.
Our offerings continue to evolve, ensuring we meet the demands of modern trends and innovative designs. From historical styles dating back to 1638 (Louis XIV) through Georgian, Edwardian, Victorian, and Art Deco periods, to contemporary designs, our inventory caters to all tastes and project requirements.
Unparalleled Expertise Our founder, Bill Benham, boasts 44 years of experience in the ironmongery trade. He is supported by Jim Haselup, who also has 44 years of expertise, and Saleem Qureshi, the newest team member with 24 years of experience. This combined knowledge ensures unparalleled guidance in selecting the perfect ironmongery for any project.
Commitment to Quality Touch showcases the finest of British manufacturing, with many products crafted by Midlandsbased artisans in factories with over 200 years of history. We are also the exclusive UK supplier of Designer Doorware (Australia), known for their cutting-edge designs using metal, wood, and concrete. Additionally, we proudly represent Olaria (Barcelona), a brand renowned for bespoke products and exceptional craftsmanship.
Service Excellence We understand that ironmongery can be a complex aspect of any building project. To simplify the process, we offer an onsite service, providing detailed schedules for doors, windows, and
rooms, ensuring all requirements are clearly identified.
Restoration Services Restoration forms a significant part of our business. We undertake complete ironmongery refurbishment projects, restoring items to their original glory and often achieving substantial cost savings compared to replacements.
Visit us online or in our showroom to explore our offerings and experience the expertise that has made Touch Ironmongery a trusted name in architectural hardware since 1982.
THE FINEST QUALITY IRONMONGERY
- MISSHUMASSHU -
A Spatial Encounter Between Japan and Sweden, Maja Bernvill Designs the New Misshumasshu Restaurant in Stockholm. The transformation of the historic Birger Jarl Passage brings it into a new era. As Misshumasshu reopens in its new, large-scale incarnation, it does so in a setting where architecture and gastronomy engage with the weight of the site’s history. Architect Maja Bernvill is behind the new design of the restaurant.
Spanning 800 square meters with six-meter-high ceilings and a daylight roof as a central feature, Misshumasshu is now famed in red. Through this powerful color and sculptural gestures, the restaurant is anchored in the historic arcade, while Bernvill infuses it with a contemporary sensibility. “It’s a generous setting, one that welcomes return visits, in any season, at any hour. We embrace deep red tones as a unifying link between Japanese and Swedish culture. I think of Japanese lacquerware and Dala horses, Falu red and Japanese temples,” says Maja Bernvill.
At the heart of the project are the custom-designed dining tables. Bernvill’s design is inspired by the soft drape of a tablecloth, while also referencing both the grand scale of the space and the Japanese tradition of treating wood by charring its surface with fire. The chosen material, heat-treated solid ash, reflects the atmosphere of the room: authentic and monumental.
The newly opened restaurant seats around 150 guests, with a centrally placed bar acting as the focal point of the passage. A series of intimate rooms has been interwoven around the arcade, creating a continuous flow, as much a restaurant as a social meeting place.
Misshumasshu is the latest in a long line of collaborations with chef duo Adam & Albin, continuing the close exchange between architectural and culinary creativity. It follows Solen, the catalyst for establishing the Stockholm meatpacking district as a gastronomic destination. Solen was awarded, among others, Residence magazine’s Grand Design Prize, the international iF Design Awards, and was one of four nominated projects for Guldstolen, The Golden Chair Award, presented by the Swedish Association of Architects.
Architects: Maja Bernvill - www.majabernvill.com
Area: 800 m²
Year: 2025
Photographs: Emil Fagander
www.misshumasshu.se
There are armchairs you sit in — and then there’s Cissy, Ton’s new sculptural lounge piece, designed by French master Patrick Norguet. The design itself is inspired by the brand’s rich history of bentwood craftsmanship — its curves, proportions and honest materials echo more than 160 years of tradition. The name, however, comes from something more poetic: a delicate sketch of the actress Cissy Loftus by Toulouse-Lautrec. From this quiet portrait came a muse — graceful, composed and timeless.
With its fluid silhouette, generous upholstery and soft bentwood frame, Cissy balances heritage and innovation. Available in both high and low backs, it offers two expressions of comfort — one more enveloping, the other effortlessly open. A distinctive feature is the elegantly curved armrest, steam-bent from a single piece of solid wood. This uninterrupted line not only defines the chair’s sculptural character, but also speaks to the precision and depth of Ton’s craftsmanship. It’s the kind of detail you feel as much as you see. Paired with a matching footstool, the experience deepens: legs up, tension down,
and the space around you shifts into stillness. In any configuration, Cissy becomes the soul of the room — quietly commanding attention without ever raising its voice.
Each Cissy is handmade in the historic factory in Bystřice pod Hostýnem — a place where steam and wood have worked in harmony since 1861. Nestled in the Czech countryside, this is the oldest workshop of its kind in the world, where generations of craftsmen have perfected the delicate balance between technique and intuition. Every sweeping line, every seamless joint is a tribute to this legacy — not just of craftsmanship, but of confidence. Because when something is made in a place that has been making furniture for over 160 years, you don’t just see the quality. You feel it.
“First you see the comfort. Then you feel it,” says Norguet. And indeed, Cissy’s embrace is immediate. The armchair’s generous proportions, finely tuned angles and cloud-like softness wrap the body in a cocoon of calm — inviting you not just to sit, but to melt in. Whether in a hotel
lounge, an elegant suite or a private reading corner, Cissy transforms the space into a sanctuary.
The story is completed by the exclusive seasonal mix: three Cleo fabrics — Peach, Water and Gold — curated by Norguet, together with soft Elmosoft leather in Green. These are some of the finest materials available, chosen not only for their aesthetic richness but also for their exceptional durability, comfort and feel. Each fabric has been hand-selected to enhance the sculptural form of the design and reflect Norguet’s refined sensitivity to colour, texture and materiality. The result is a harmonious blend of sensuality and elegance — luxurious to the eye, irresistible to the touch.
Just be a-muse-d by Cissy. A confident muse that combines craftsmanship and character, ready to become an icon in interiors that value presence over pretence.
Mezzo Collection has a new project for you. A Lounge Space in the outdoors with a mid-century modern design. An amazing space with a beautiful combination of furniture and design, turning this ambiance into the favorite space to relax and enjoy a drink.
Beginning with the lounge space, we offer two distinct armchair designs. The first is the Handy Armchair, featuring a white and blue fabric with polished brass accents. Thought to be the ideal complement to any mid-century ambiance, the brass details give this armchair a stylish and luxurious look.
The second option is the Eileen Armchair, a 2025 novelty, in beige fabric and polished brass. Its curved silhouette and plush upholstery create an inviting embrace, while the channel-tufted detailing adorned with metallic accents enhances its refined character.
This piece seamlessly merges vintage charm with contemporary sophistication while resting on a sleek, rotating brass base. Designed to be both a statement and a sanctuary, this armchair is perfect for those who appreciate timeless design and unparalleled comfort.
To complement the space and serve as a support table, we also have in this project two different designs of coffee tables. The first, close to the Handy Armchair, is the Foster Coffee Table, stunningly produced in solid walnut wood and lacquered wood. The strong contrast in the leg between these two materials makes this coffee table the perfect choice for your mid-century design project.
Next, the table supporting the Eileen Armchair is the Craig Coffee Table. It is a seductive piece that brings all the charm of a vintage era where cocktails and parties were timeless. The solid walnut and lacquered wood foot gently merge with brass details that make this table overflow with elegance in any ambiance, being the perfect choice for any mid-century project.
Moving now to the bar area, we have the two versions of the Otis model, the Otis I Bar Chair and the Otis II Bar Chair. This bar chair insinuates the Hollywood glamour of the golden years. The elegant and distinctive shape will steal the attention in the room and, at the same time, let you comfortably enjoy the drink and a good conversation.
Finally, to give the space a low light and create an ambiance, the Stella Table Lamp was chosen. Its unusual shape promises to be the center of attention on any side table. Combining the use of the best materials with creative design, this table lamp guarantees to take anyone back to the 50s with this one-of-a-kind piece.
The decorative candles above the tables are from our décor brand Mezzo Decor
www.mezzocollection.com
https://www.instagram.com/mezzocollection
In today’s dynamic hospitality landscape, creating spaces that are memorable, comfortable, and ontrend is more important than ever. Whether you manage an independent café, a busy bistro, or a prestigious hotel, the right atmosphere can set your venue apart—encouraging guests to linger longer, return more often, and spread the word.
For over a decade, we at Warner Contract Furniture have proudly partnered with the hospitality and leisure sector, supplying robust tables and chairs built to withstand busy commercial environments. What sets us apart is not just our experience, but our unbeatable affordability, wide customisation options, bespoke ordering capabilities, and commitment to working exclusively with UK-based suppliers.
Every venue is unique, and we help you shape your space accordingly. From modular seating to custom finishes and upholstery, our diverse range caters to both classic elegance and contemporary style. If you need something truly unique, our hands-on sales team collaborates closely with you to deliver bespoke pieces that reflect your brand and fit your budget.
By sourcing solely from UK suppliers, we reduce supply chain delays, maintain rigorous quality control, and keep costs competitive—benefits we pass directly on to you. This local approach also supports sustainability by cutting transport emissions and boosting UK industries.
Our team is always ready to assist, ensuring you find the perfect contract furniture from initial enquiry through to final fit-out. With our easy-to-use online store, you can browse styles and product variations at your convenience, with fast delivery and quick turnaround. Alternatively, reach out to discover how we can tailor furniture solutions to your specific needs.
If you’re looking to elevate your venue, let us inspire your next project. Contact our expert sales team today at warnercontractfurniture.co.uk or call 0161 408 2390 to discuss your unique requirements. Together, we’ll create a space your guests will love.
Warner Contract Furniture is a commercial and contract furniture supplier based in Manchester, UK. With over 10+ years of experience, we know all there is to know about commercial and contract furniture, and we’re here to help you find the perfect designs and finishes for furnishing your commercial spaces.
Warner Contracts Ltd Unit 5.09 Imperial Court 2 Exchange Quay, Salford Greater Manchester, M5 3EB 0161 408 2390 sales@warnercontracts.com
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Contract Furniture Group was proud to play a key role in the dramatic transformation of Tom Browns, a long-established riverside restaurant in Gunthorpe, Nottinghamshire. Since opening in 1986, it has been a fixture of the local dining scene. In 2022, the venue was acquired by the Reddington Pub Company, known for its strong portfolio of hospitality venues, including the neighbouring Anchor pub. Unlike the family-friendly Anchor, the vision for Tom Browns was to create an adult-only, high-end restaurant serving premium seafood and steak alongside live music.
Following a £1 million investment, we were invited back, having worked with Reddington before, to help realise its luxury concept. Our task was to design, manufacture, and install bespoke fixed seating that would define the space. With a central live music stage, the booth layout was carefully planned to give every guest a clear view while maintaining an intimate, lounge-like feel.
We began with precise site measurements and produced 2D and 3D renderings to visualise the banquette seating. The design embraced a moody, luxe 1970s style, with booths upholstered in rich chocolate brown velvet, framed by baroque oak panelling and finished with a gold kickboard for a touch of glamour. Integrated back-panel lighting enhanced the atmosphere in the low-lit space, perfect for evening dining and entertainment.
The fixed seating, in a mix of corner booths, curved runs, and straight styles, dominated the layout, optimising space and creating defined zones. Only a few standalone tables and chairs were added for flexibility.
To complete the look, we supplied black quartz tabletops paired with table bases from our Titan, Atlas, and Zeus collections, all featuring interchangeable sleeves for customised detailing. Custom glass mirrors behind two elevated curved booths added depth and echoed the retro-glam aesthetic.
The result is a complete reinvention of the former pub into a sophisticated, child-free restaurant that feels both luxurious and welcoming. The combination of bespoke seating, premium finishes, and clever spatial planning has boosted both style and functionality.
Now reopened, Tom Browns has quickly reclaimed its place as a local favourite, proof of how tailored furniture solutions can redefine a venue and elevate the guest experience.
Contract Furniture Group manufacture, supply and install stock and bespoke furniture, fixtures & fittings, specifically designed for the hospitality, leisure, retail & student accomodation sectors.
Loose Furniture | Fixed Seating
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In the world of hospitality, every design choice is an investment – in guest satisfaction, in brand image, and in long-term value. At Teak Garden Furniture, we create handcrafted outdoor pieces that not only wow your guests but also deliver exceptional return on investment for your venue.
While teak remains a firm favourite for its natural durability and timeless elegance, our expertise extends far beyond it. We also work with beautiful, resilient timbers such as oak, iroko, and sweet chestnut – the latter responsibly sourced from the Duchy of Cornwall woodland here in the UK. All of our wood is carefully selected from certified and sustainably managed sources, ensuring your investment not only enhances your venue but also protects the environment for future generations.
Every piece is handmade to order in our Hartlepool workshop by skilled craftsmen using traditional techniques passed down through generations. This dedication to quality is why we proudly offer the longest guarantee in the market – 15 years – giving you complete confidence in your investment. And, as a small, independently owned business, we provide every client with a personal level of service that larger manufacturers simply can’t match.
Our collection is designed with hospitality in mind, offering elegant dining sets that transform al fresco restaurant service, luxurious loungers perfect for poolside and spa areas, statement benches that bring character to landscaped gardens and courtyards, and even an accessible picnic table. In a sector where inclusivity and sustainability matter more than ever, these details can have a lasting impact on guest experience and brand reputation.
For hotels, resorts, and restaurants aiming for five-star reviews, every detail matters. Guests instantly recognise quality, and our furniture becomes part of the story they share – whether that’s enjoying a glass of wine on a terrace or relaxing in the sun after a spa treatment.
Invest in furniture that looks better every year, reduces long-term costs, and supports a greener future. Buy from Teak Garden Furniture.
Sign up to Teak Garden Furniture’s monthly newsletter full of insights and inspiration, and you’ll get a discount code valid until 31 December for 10% off your first order!
www.teakgardenfurniture.co.uk/woh
- VIY AR -
When it comes to hospitality, comfort is key, but the space’s character is what leaves a lasting impression. At VIYAR FURNITURE, we believe in merging thoughtful design with technical precision to create interiors that speak to both style and function.
Two of our recent projects – a luxury apartment in Amsterdam and the historic Hotel Monika in Kraków – perfectly illustrate our commitment to excellence in hospitality furnishing.
Amsterdam apartment: refined living for urban buyers
Located in one of Europe’s most vibrant cities, this project involved furnishing a single high-end apartment in Amsterdam designed for sale. The creative vision was developed by renowned designer Evi Om, who sought a seamless blend of modern aesthetics and timeless quality. The space was
thoughtfully outfitted to balance elegant design with practical materials, enhancing its market appeal and long-term livability.
To achieve this, we assembled a carefully considered palette of materials that marry visual sophistication with exceptional durability – a priority for future homeowners. FENIX MDF delivers a sleek, ultra-matte finish that resists fingerprints, ensuring a consistently pristine look. Inalco MDi countertops and wall panels bring exceptional strength and refined textures, while the NEOLITH sintered stone countertop offers unmatched resistance to scratches and temperature changes. To add warmth and a natural feel, we incorporated Wood Contour veneered combined fronts, and complemented them with Glass fronts by ViyarFronts, introducing elegance, depth, and a subtle play of reflections.
This project exemplified how intelligent material selection and thoughtful layout planning can elevate a standard apartment into a truly desirable living space. Every detail was installed with precision, ensuring the apartment was not only beautiful but move-in ready.
Hotel Monika: breathing new life into a Kraków landmark
In the heart of Kraków, Poland, the legendary Hotel Monika has long held a place in the city’s cultural memory. This project, realized for INTEX GROUP SPZ OO, involved restoring and furnishing five floors of the hotel with 30 fully equipped apartments, transforming it into a modern hospitality haven while respecting its legacy.
Each apartment features a kitchen, bedroom, and dedicated storage areas. The overarching goal was to offer guests a sense of home-away-from-home comfort, infused with Polish design sensibility and modern functionality.
Natural color palettes, ergonomic layouts, and warm lighting create a calm, welcoming atmosphere, while every material was chosen for its ability to withstand the demands of high-traffic hospitality environments – ensuring both beauty and resilience.
At the heart of each kitchen, the RICCI FB45 Italian Stone countertop commands attention with its refined texture and enduring durability. Ferro Fiori GOLA vertical and horizontal profiles with integrated LED grooves introduce a sleek, modern edge, providing both visual interest and soft, ambient lighting. For core surfaces, the Kronospan K096 SU Clay Gray chipboard delivers a smooth matte base, complemented by Egger U727 ST9 Gray Stone chipboard fronts, whose subtle stone texture harmonizes effortlessly with the overall scheme.
Client: Evi Om
Location: Amsterdam, the Netherlands
Designer: Evi Om
Client: INTEX GROUP SPZ OO
Location: Hotel Monika, Kraków, Poland
This renovation was more than just a refurbishment; it was a reimagining. Today, Hotel Monika offers a fresh take on Kraków’s hospitality, blending the building’s historic charm with contemporary conveniences.
VIYAR FURNITURE: your interior, our expertise
At VIYAR FURNITURE, we bring any interior vision to life – from unique custom pieces to full-scale projects. Our in-house production enables us to design, manufacture, supply, and install bespoke furniture and interior elements of any complexity. Our specialized facilities span case furniture, fronts, stone products, sliding systems, glass, mirrors, metal, solid wood, and lighting solutions.
We collaborate with a wide range of materials and technologies, bringing to life projects of any scale – from private homes to commercial and hospitality spaces. With extensive experience in both custom and serial production, we ensure precision, uncompromising quality, and complete design freedom in every project.
Our work is built on trust and honesty, effectiveness, teamwork, caring for people, and continuous development. These values guide everything we do –both with our clients and within our team.
We don’t believe in limits – only possibilities. Let your ideas take form with us!
viyar.com export@viyar.com +44-744-378-41-44
The Restaurant & Takeaway Innovation Expo returns to ExCeL London on 30th September and 1st October 2025, bringing together the entire hospitality community to explore the latest innovations and strategies that will shape the future of restaurants and takeaways. As Europe’s leading business event dedicated to the growth of restaurants and takeaways, this event is essential for operators seeking to overcome industry challenges, network with likeminded professionals, and drive business success.
The UK hospitality sector continues to face significant challenges, including rising food costs, labour shortages, and increasing consumer demand for sustainable and tech-enabled experiences. The food-to-go market alone is forecast to grow by 3.3% in 2025, reaching a value of £24 billion, which only goes to highlight the immense opportunities alongside these pressures. To remain competitive, operators must innovate across all aspects of their businessfrom menu development and kitchen efficiency to delivery and customer engagement.
The expo brings together over 500 exhibitors, showcasing cutting-edge products and services ranging from smart kitchen equipment and ecofriendly packaging to AI-driven marketing platforms and seamless delivery solutions. Attendees can engage with 200 expert speakers, including industry leaders and visionaries, explaining what works and what doesn’t in the restaurant sector. Join us for the opportunity to listen to industry pioneers
explain their tips and tricks in keynote talks, panel discussions, and live demonstrations designed to provide actionable insights and inspire growth.
This year the Restaurant & Takeaway Innovation Expo runs alongside six other hospitality-centric events, making it the largest B2B event for industry growth and giving you several platforms to learn about solutions for the industry’s pain points. Visit the Trade Drinks Expo to learn about low-and-no alcohol drinks, or the Responsible Packaging Expo to discover the next big thing in sustainable materials.
Networking opportunities abound, with thousands of restaurant and takeaway professionals gathering to share experiences, build partnerships, and discover new ways to thrive in an evolving marketplace. The expo offers unparalleled access to knowledge and resources that can transform your business Whether you run a single restaurant, a fast-growing takeaway brand, or a multi-site operation, the Restaurant & Takeaway Innovation Expo can show you where and how to take your next steps towards success.
Don’t miss this opportunity to stay ahead of trends and challenges. Register now for your FREE ticket and join the future of hospitality at the Restaurant & Takeaway Innovation Expo 2025.
www.hospitalityb2b.co.uk
As a recognised supplier of catering equipment, we offer bespoke commercial kitchen design services tailored to fit your preferences. Including bespoke stainless-steel fabrications and all the commercial cooking and refrigeration equipment, as well as front of house projects.
MOI Restaurant, a bold new high-end dining concept at 84 Wardour Street, Soho, combines progressive culinary vision with sustainable kitchen engineering. Our brief was to create fully bespoke commercial kitchens and cocktail bars across two floors, focusing on energy efficiency, workflow ergonomics, unique bar aesthetics, and seamless functionality. The result is two state-of-the-art commercial kitchens and two striking professional bars, featuring Rational Combi Ovens, Adande Drawer Refrigeration, Foster G3 Refrigeration, Hoshizaki Ice Machines, and an Angelo Po Cookline — all carefully chosen to reduce energy consumption, extend equipment life, and lower heat output. Bespoke highlights include multidirectional cocktail bars, high-polish stainless steel panels, ergonomic prep and pass sections, and custom washing areas. From concept to handover, we delivered a future proofed, high performance back of house and bar areas that perfectly complements MOI’s bold Soho presence.
See more here..
Grilandia Mayfair is one of 5 Grilandia locations we have worked with that required a full back-of-house design tailored to the clients’ specifications alongside a full front-of-house proposal of durable Crockery, Glassware, Cutlery and Table Presentations to compliment the décor and cuisine, maximising their high-end service. The Kitchen was equipped with a range of high-performance, energy-efficient equipment including a Blue Seal Gas Cookline, and a Unox Combi Oven Intricate bespoke curved fabrications were also designed and installed to suit the cocktail bar’s efficiency needs.
Find out more & check to see if you are eligible for a free site visit!
020 8801 8729 sales@ronefordcatering.co.uk www.ronefordcatering.co.uk
192 Philip Lane, Tottenham, N15 4HH
As the festive season draws near, the hospitality industry is already planning for one of its busiest and most atmospheric times of the year. In 2025, Christmas styling is all about blending tradition with fresh, modern elements that surprise and delight guests while creating warm, memorable spaces. From bold colour themes to refined, understated elegance, Alliance Online name the top trends to watch out for this year.
This year, navy is stealing the spotlight as a sophisticated alternative to classic Christmas reds and greens. Whether used in crackers, napkins, or bauble sets, this deep, rich tone instantly adds depth and elegance to a festive setting. Navy pairs beautifully with metallic accents like gold and silver, making it versatile for both contemporary and traditional interiors. For hospitality venues, this palette is perfect for creating a dramatic statement without overpowering the overall décor. Think navy napkins with gold flatware, or navy crackers offset by crisp white linens for a high impact yet timeless look.
2. Soft Elegance – The Subtle Side of Christmas
For venues seeking a more muted, refined atmosphere, the Soft Elegance trend is the perfect choice. This palette leans into soft pinks, gentle greens, and pastel accents, designed to complement rather than compete with existing crockery and tablescapes. By choosing décor that harmonises with your tableware, you can create a sense of calm sophistication while still embracing the festive spirit. Delicate wooden ornaments, muted garlands, and understated centrepieces work beautifully for intimate dining settings or afternoon teas. Soft Elegance is proof that festive styling doesn’t have to be loud to be memorable: sometimes, less is most definitely more.
In 2025, tablescaping has evolved from a design extra to an essential element of the hospitality experience. Guests notice the finer details, and nothing makes a bigger impression than a thoughtfully styled table. This year’s must-haves include decorative wooden baubles arranged either as standalone features or incorporated into larger festive displays with mini trees and garlands. Nutcrackers, another timeless
favourite, are making a strong return, lending a whimsical, nostalgic touch to dining spaces. Miniature Christmas trees are especially versatile, working equally well in formal dining rooms, relaxed lounges, or bar areas.
In 2025, Christmas tree decorations are doing more than just filling branches, they’re telling the story of your venue’s festive identity. From classic coloured baubles to beautifully arranged flower decoration and miniature statement pieces such as bows, the right mix can elevate your tree from background décor to a memorable talking point. For those embracing Navy Noel, navy baubles and ribbons paired with metallic accents create an elegant, dramatic effect. The Soft Elegance look shines through with delicate pastel baubles, twinkling lights, and delicate flower pieces that tie in beautifully with refined tablescapes. If you’re going bold with tablescaping, coordinate your tree with matching decorative elements. With our wide variety of tree decorations in every colour palette and style, it’s easy to create a cohesive festive theme that flows from table to tree.
Hospitality is about more than just great food and drink; it’s about creating an atmosphere guests will remember long after their visit. This Christmas, whether you embrace the bold sophistication of a Navy Noel, the quiet charm of Soft Elegance, or the creativity of feature tablescaping, Alliance Online’s Christmas collection has all the right decorations you need to transform your venue into a festive destination in its own right.
www.allianceonline.co.uk
Network of branches located throughout the UK
Over 25,000 products
Leading brands & ranges
Outstanding customer service teams
Reliable delivery from our own eet of vehicles
ISO 9001 & ISO 14001 certied
In today’s fast-paced and constantly evolving hospitality landscape, operators are under increasing pressure to deliver exceptional service while keeping costs tightly controlled. Booker’s Catering Clubs and Rewards present a highly effective solution, offering a wide-ranging set of benefits tailored specifically to meet the diverse needs of hospitality businesses.
These programmes deliver immediate and longterm advantages through exclusive discounts that generate instant savings, rebate-based loyalty schemes that reward consistent purchasing, and strategic partnerships that enhance overall value. With these tools, caterers can streamline operations, reduce expenses, and ultimately improve their bottom line. For hospitality businesses working to remain competitive and financially resilient, Booker’s Catering Clubs & Rewards provide the practical support needed to drive long-term success.
The On-Trade Club is created specifically for licensed venues such as pubs, clubs, restaurants, and hotels. Members gain exclusive access to discounted pricing on over 400 popular on-trade products, with prices fixed for 16-week blocks, enabling confident purchasing.
Benefits include savings on a wide range of alcoholic and non-alcoholic beverages, snacks, and food lines - supporting both drinks-focused and food-led businesses. Featured brands include Diageo, Pernod Ricard, Bacardi Martini, Heineken, Molson-Coors, and Coca-Cola, along with premium spirits from Campari, William Grant’s, Whyte & Mackay, Proximo Spirits, and Brown-Forman. Members also enjoy added value from brand support, including glassware, POS materials, and pouring deals.
Created for operators such as cafes, dessert parlours, takeaways, and street food vendors, the Fast Food Club offers exclusive discounts on over 200 essential products, with pricing fixed for 8-week periods. Members benefit from cost-effective sourcing through instant savings on vital ingredients and supplies.
Businesses partnered with Just Eat receive automatic Fast Food Club access and a rebate of up to 7% on quarterly spend, with higher rebates for increased spending. This initiative provides both upfront savings and retrospective rewards.
The Gold Card scheme offers up to 4% back quarterly, with high spenders invited into the Gold Plus scheme for an extra 4% rebate beyond a personalised target. These rewards can be combined with other clubs, maximising value and encouraging consistent purchasing.
www.booker.com
Great equipment proves itself in every environment. Adande refrigerated drawers have proven themselves across every corner of the hospitality world, from twoMichelin-starred establishments to bustling chains, demonstrating that quality equipment delivers the real value.
At Ynyshir Restaurant & Rooms, Gareth Ward’s twoMichelin-starred kitchen relies on the hold-the-cold technology in his Adande drawers to maintain the precision required for his extraordinary culinary artistry. Meanwhile, Whitbread chose Adande undercounter drawers to create a speedier team workflow, all while reducing energy costs. The variety of benefits truly cater to all.
One unique benefit to Adande is the remarkable capacity within a compact footprint. Where traditional refrigeration requires sprawling floor space, Adande drawers stack vertically, maximising space and saving it at the same time. That’s up to vol 86L: 4 x GN (1/1) 100 mm depth per drawer! Whether it’s an intimate open kitchen or a large expansive facility, space efficiency remains paramount.
The space saving benefits perfectly compliment the drawers’ flexibility. Say goodbye to needing several
different units for different functions. Adande’s variable cooling drawers can range from temperatures of -22°C to +15°C, allowing chefs to switch between fridge and freezer functions with precision down to 0.1°C. This adaptability means seasonal menu changes are a breeze, simply adjust the temperature to match your ingredients.
Level-up to 3 functions by discovering our Blast chill. The Adande Blast Chill drawer represents a refrigeration industry first, where any Adande VCS Drawer (W1100 mm x D700 mm) can be adapted to function as a Blast Chill while still retaining refrigeration and freezer functionality.
Rest assured when you buy Adande, we are built to last. To prove it, we give you a 5-year UK warranty and a 2-year labour guarantee. Because every chef, regardless of their kitchen’s size or style, deserves refrigeration that holds the cold, maximizes space, and adapts to their vision. That’s what true hospitality equipment should deliver.
www.adande.co.uk
Up to 86 liters of capacity per drawer, with GN pan racks for streamlined efficiency Our modular units can be stacked up to 3 drawers high Highly energy efficient, with energy savings reaching up to 50%
The hospitality and retail industries are evolving at pace, driven by a need for efficiency, customer convenience, and smarter operations. Husky Intelligent Fridges are at the forefront of this change, offering a genuinely innovative approach to unmanned retail that blends technology, sustainability, and practicality.
Unlike traditional vending machines, Husky Intelligent Fridges deliver a seamless customer experience. Guests or consumers can unlock the fridge using a payment card, mobile wallet, or even a hotel room key card. Once the door is opened, RFID sensors automatically register which items are taken and process payment instantly. The result is frictionless, staff-free sales available twenty-four hours a day.
For hotels, the integration possibilities are particularly powerful. By linking with property management systems, items taken from the fridge can be automatically charged to the guest’s room, reducing administration and enhancing the overall experience. For cafés, gyms, co-working spaces, universities, and transport hubs, the fridges provide new opportunities for offering fresh, healthy food and drinks without the costs and complexities of additional staff. They are equally effective in corporate environments, supporting employee wellbeing by making nutritious snacks and drinks accessible around the clock.
Behind the scenes, Husky Intelligent Fridges provide operators with a robust management platform. Realtime dashboards track sales, stock levels, and expiry dates across multiple locations, while low-stock alerts help to optimise restocking schedules. This intelligence not only saves time but also reduces waste and improves profitability. For multi-site operators, centralised control allows them to view and manage an entire fleet of fridges from one system, ensuring consistency and efficiency at scale.
Sustainability is also at the core of Husky’s design. Precision-engineered refrigeration technology ensures reduced energy consumption while maximising product visibility. Combined with the unmanned retail model, operators can lower both costs and carbon footprint while still delivering highquality customer service.
Whether for hotels seeking to modernise minibar services, cafés aiming to grow round-the-clock sales, or retailers expanding into unmanned formats, Husky Intelligent Fridges provide a flexible, future-ready solution.
At Jiyonson, our journey began with a shared passion for high-grade specialty coffee and the joy of bringing its rich, aromatic experiences to the wider public, who have mostly been consuming drinks from commercial-grade beans. Founded by a group of coffee enthusiasts, we recognized that coffee isn’t just a beverage; it’s an art form, a ritual, and a way to connect with people.
We were driven by the idea that the perfect cup of coffee starts with the perfect roast. Thus, the BeanGo Cube X was born. This smart coffee roaster was designed with both function and style in mind. It transforms green coffee beans
Reco-Air internal recirculating kitchen extract units need no external duct or route to atmosphere.
With a range of models to suit all kitchen sizes, layouts and menu’s, Reco-Air’s advanced filtration technology removes moisture, grease, smoke and suppresses odour.
Patented controls ensure user friendly and energy efficient operation, with DW172 compliant filter status monitoring and alerts to replace filters, when required.
Reco-Air units can be introduced to new projects or retrofitted to expand existing cooklines or resolve problem sites. Simplifying design and planning, significantly reducing kitchen fire risk, providing internal layout flexibility and ensuring no nuisance external emissions. Enabling commercial kitchens to be installed in previously unfeasible locations.
Reco-Air is the industry approved and fully compliant recirculation solution, UL Listed and available globally.
Reco-Air can be YOUR commercial advantage!
Reco-Air
For over 60 years, The Flooring Show has been the UK’s premier event where the flooring industry comes together to connect, discover, and do serious business.
Returning this year from Sunday 21 to Tuesday 23 September at the Harrogate Convention Centre, The Flooring Show 2025 promises to be the biggest and most dynamic edition yet, drawing thousands of retailers, contractors, distributors, fitters, designers, and developers under one roof.
With 400+ leading UK and international brands exhibiting across carpet, luxury vinyl tile (LVT), laminate, wood, vinyl, cork, adhesives, tools, and more, this is your once-a-year opportunity to meet top suppliers, place orders, and explore the latest innovations shaping the future of flooring. This year’s line-up includes: Abingdon Flooring, Associated Weavers, Ball & Young, Bostik, Cormar Carpets, Egger, Elements/Textures LVT, F Ball & Co, Furlong Flooring, Interfloor, Invictus, Karndean, Kellars, Lifestyle Floors, Likewise Flooring, Mapei, Tarkett, Unilin Flooring, Victoria Carpets, and many more.
The event doesn’t just showcase products - it offers a wealth of learning and skill-building too. The highly anticipated Demo Zone, hosted by the Flooring Industry Training Association (FITA), returns with a packed schedule of hands-on demonstrations and expert-led masterclasses. Whether you’re a fitter keen to refine your installation techniques or a retailer wanting firsthand understanding of product performance, the Demo Zone delivers practical insights that can transform your business.
Creativity and design innovation also take centre stage at The Flooring Show. Visit the Wool Trends Centre in Hall C to explore the latest in British and New Zealand wool carpets, featuring organic textures,
vibrant colour palettes, and artistic patterning. Meanwhile, the Design Spotlight in Hall Q showcases cutting-edge residential and commercial flooring solutions, offering architects, designers, and buyers a curated space to connect and be inspired.
Don’t miss the thrilling NICF Fitter of the Year competition, focusing this year on LVT installations. With five talented finalists going head-to-head over Sunday and Monday, the contest highlights the skill and precision that set the trade’s best apart. The winner will take home a £2,000 prize, a trophy, and industry-wide recognition.
New for 2025 is the Hall Q Bar: a vibrant social hub designed for casual networking, meeting new contacts, and taking a well-earned break amid the busy show floor.
The Flooring Show remains a strictly trade-only event, free to industry professionals who register online for fast-track entry and a complimentary show guide. Whether you’re sourcing products, honing your craft, or forging important business relationships, The Flooring Show 2025 is your must-attend event.
Dates: Sunday 21 – Tuesday 23 September 2025
Venue: Harrogate Convention Centre, King’s Rd, Harrogate, HG1 5LA
Opening Hours: Sunday & Monday 09:30–17:30, Tuesday 09:30–15:00
Don’t miss your chance to be part of the UK flooring industry’s most anticipated event.
Register now and secure your free trade ticket to The Flooring Show 2025 at www.theflooringshow.com
21-23 september 2025
For over 60 years, The Flooring Show has been the UK’s unmissable event for flooring professionals.
Since 1962, thousands of retailers, contractors, distributors, fitters, designers, and developers have come together in Harrogate to discover trends, source products, and do serious business.
LVT Pavillion
Sustainability Trail
Hall
Wool
86% of visitors rate the show good or excellent 3,000+ visitors
99% of visitors consider it important to attend
400+ brands
Karta Floors, a pioneer in innovative flooring solutions, is thrilled to announce the official approval of its patent for a revolutionary ‘method of creating virtual texture’ by the Intellectual Property Office, a landmark achievement unveiled at this year’s Clerkenwell Design Week. This significant milestone underscores Karta’s commitment to pushing the boundaries of design and material possibilities.
The announcement coincided with Karta’s highly successful display of its Recycled Leather Series at Clerkenwell Green. The collection garnered widespread acclaim, with visitors commending Karta’s exceptional sustainability credentials, remarkable durability, and effortless installation. Overwhelmingly, designers and architects highlighted how authentically the floors “look like real wood” – a naturalistic quality that is a direct result of Karta’s newly patented process.
This proprietary method allows Karta to create an unparalleled illusion of depth and realism on two-dimensional substrates. By meticulously manipulating light and shadow captured from precisely crafted master surfaces, where natural timber characteristics are carefully augmented to enhance their visual impact, Karta replicates the nuanced characteristics of natural timber, including subtle grain variations and ‘perfect imperfections’, ensuring a level of authenticity
previously unattainable in engineered surfaces. Unlike conventional LVT products often marred by discernible repeating patterns and textures – a common giveaway – Karta’s method delivers an unparalleled naturalistic variation.
Water-resistant, easy to clean and maintain, and highly effective against scratches, scuffs, dents, and general wear and tear, Karta is ideal for the daily demands of the hospitality sector. Its water-resistant, non-porous top layer in particular is a significant boon in areas prone to spillages. Easy clean-up dramatically minimises the risk of warping, swelling, and mold and bacterial growth.
Robert Walsh, Founder of Karta, commented, “The new patent is a shining example of our commitment to Research and Development, and to generating a creative space where technological innovation, a deep understanding of woodworking traditions and a profound appreciation of nature can combine.”
Karta Floors continues to redefine the possibilities for sustainable, high-performance flooring that meets the aesthetic demands of contemporary interior design and architecture.
The Impervia brand has been providing environmentally-friendly, VOC-free flooring solutions for over half a decade. Designed for durability, our range of porcelain tiles and luxury wood-effect planks are built to last and the perfect fit for commercial and hospitality projects that prioritise sustainability but won’t compromise on luxury.
Wood floors will never fall out of style, but with our forests ever-decreasing and precious resources being used to fulfil an ever-increasing demand for natural timber, it is time for us all to broaden our search for solutions that provide the same aesthetic appeal without sacrificing the environment. Impervia® is a simple, sustainable and exquisitely designed alternative to timber, with all the beauty of a real-wood floor combined with the technological advancements that LVT can offer the design world.
Impervia has been fitted in projects across the UK and abroad, from hotel suites to public areas and private apartments. The herringbone parquet is a particularly appealing option for designers and architects looking to inject a sense of elevated beauty into a space without the concerns and costs associated with fitting traditional parquet designs in solid or engineered wood.
All Impervia products are simple and easy to fit, and come with all of the certifications to ensure that you’re specifying the best possible product for your project:
5G® installation systems
Välinge pioneered the concept of glueless click flooring in 1994 and changed the way floorings are installed and used. It has never been easier – just install in a snap!
GREENGUARD Certification helps buyers identify interior products and materials that have low chemical emissions, improving the quality of the air in which the products are used.
FloorScore® by SCS
FloorScore® is the most recognized indoor air quality (IAQ) certification standard for hard surface flooring materials, adhesives, and underlays. Developed by SCS with the Resilient Floor Covering Institute (RFCI)
We’d love to talk to you about your project. Give us a call or email and one of our experts will be on hand to assist you in finding the best product for your needs.
www.impervia.co.uk
We’re proud to present the future of high-quality sustainable flooring, perfect to fit the pieces of your project’s puzzle. Designed for durability, our range of porcelain tiles and luxury planks are built to last and are the perfect solution to fit in any space whether it’s commercial or residential. We know the finish matters, so let our flooring create the look of luxury you’re searching for.
British luxury vinyl tile flooring manufacturer Amtico has added nine new floor designs to Designers’ Choice, its ready-to-specify LVT collection specially created by its in-house design team. The new combinations of precision-cut laying patterns and LVT products translate three macro trends – Restorative Spaces, Soft Utilitarian and Nostalgic Reset – into design-led, high-performance floors for commercial projects including hotels, bars and restaurants.
Designers’ Choice is curated by Amtico’s designers, they have combined precision-cut laying patterns with Woods, Stones, Colours and Abstracts from the Signature collection, carefully chosen and influenced by the team’s research into colour, material mix and spatial trends. As Design Manager Sarah Escott
explains, the collection “distils months of research into palettes and combinations that are balanced, beautiful and instantly usable,” with this year’s additions also blending Woods, Stones and Burnished Metals for impactful floors in an easy, off-the-rack solution.
Trends translated for hospitality
Nostalgic Reset channels retro styling with confident geometry and classic material cues, from sculptural semi-circles and oversized checks to black-and-white marble. Restorative Spaces delivers a pared-back calm through quiet stone and oak combinations that support guest wellbeing. Soft Utilitarian introduces tougher, mixed-material statements – including Burnished Metal – that are ideal for zoning social spaces and multifunctional hospitality areas.
Nostalgic Reset
• DC633 Lune Small – Packwood Stone with red wine-hued Stucco Roselle; a sculptural semicircle design that is playful yet sophisticated.
• DC630 Check – oversized Tay Oak squares; pair with a gold stripping border for added elegance.
• DC629 Chantilly Weave – bold two-tone Bordeaux Oak and Buxton Oak re-energises a heritage weave, perfect for boutique lounges and bars.
• DC631 Check – classic black and white in statement Bianca Classic Marble and Nero Classic Marble.
• DC635 Small Parquet – a throwback to mixed wood-grain floors across five tones, from cool scandi-inspired Wharncliffe Oak to warm, golden Rotterdam Oak.
Simple to specify – with room to customise
Specifying Designers’ Choice is straightforward: choose the ‘DC’ code and the laying pattern is precision cut in Amtico’s Coventry factory using premium Signature LVT planks and tiles. For projects that need a unique twist, step up to Endless Possibilities – ‘EP’ codes – and keep any DC laying pattern while swapping in products of your choice from Signature. Designs can be previewed instantly using Amtico’s online Room Visualiser, starting with the product or the pattern, with the option to upload a photo or sketch to see the scheme in context.
Built for commercial performance
Amtico Signature LVT features a durable 1mm wear layer, a 20-year commercial warranty and antimicrobial protection against bacteria and viruses. Made-to-order in Coventry, Signature can also be specified as Amtico Safety flooring, which meets the verified EN13845 enhanced slip resistance standard, and it is available with Amtico’s bio-attributed PVC for a lower-carbon option.
Restorative Spaces
• DC637 Large Parquet – five Stones: Waterloo Concrete, Wilmcote Limestone, Ratley Stone, Ilmington Stone and Coombe Stone, for a pared-back, utilitarian feel.
• DC634 Small Parquet – three-Wood blend of Clowes Oak, Buckingham Oak and Wharncliffe Oak to bring biophilic comfort to workplaces and hospitality.
Soft Utilitarian
DC632 Gatsby Square Large – Russet Burnished Metal meets Darley Oak for dramatic contrast; works beautifully as a rug feature or for zoning, with hyper-realistic pearl pigments that create the illusion of weathered metal.
• DC636 Large Parquet – a five-Wood design layering rustic oaks for social, multi-functional spaces such as hospitality and build-to-rent.
From lobby to lounge, all-day dining to boutique bar, Designers’ Choice provides ready-made foundations for impactful hospitality interiors – with the flexibility to tailor when a brand concept demands it. Explore the full collection and the nine new designs at amtico.com/commercial.
www.amtico.com/commercial
Bjelin is excited to present its latest Scandinavian-designed floors at this year’s Flooring Show.
The company will show its range of tech-empowered, durable wood floors, including the contemporary Woodura Herringbone 2.0, sleek Woodura Planks 3.0 – as well as the striking Contrast Collection – and the exceptional Nadura Tiles.
“We’re thrilled to be showcasing our products once again at the UK’s leading event for the flooring industry,” says Simon Darbyshire, Managing Director of Bjelin UK. “We are proud to present our more sustainable, ultra-modern and durable flooring solutions. We’re looking forward to connecting with flooring contractors, specifiers and retailers, and presenting our versatile solutions for both residential and commercial spaces.”
Bjelin’s hardened wood floors feature the patented Woodura® technology, a high-quality solution that maximises the use of raw materials while creating 100% real wood floors that boast three times the strength of conventional wood floors. Now available in planks of sizes S, M, L, XL and XXL – plus herringbone with larger, more contemporary panels.
The new Slate Collection, featuring Nadura Tiles, is powered by Nadura® technology, providing a high level of wear and impact resistance superior to traditional wood floors. With
deep textures and natural colour variations, it delivers a cool yet inviting finish.
“At Bjelin, we believe in making better use of materials, and the patented Nadura® technology embodies this vision,” says Simon Darbyshire. “The innovative process helps reduce waste and supports a circular product lifecycle.”
Bjelin’s floors also feature advanced click technology, developed by sister company Välinge Innovation, including 5G® and 5G Dry®, a leakproof solution that means a fast, easy, and durable installation with a watertight joint.
www.bjelin.co.uk
When it comes to hospitality, a venue’s atmosphere is often the detail that leaves a lasting impression. The look and feel of a hotel can be just as important as other factors a customer considers such as price, location, availability and accessibility when booking or recommending to a friend – so it’s important to make it a priority rather than a background detail.
Let’s focus on the benefits of indoor and outdoor flowers and foliage. Without them, a venue might seem bare or austere. Thoughtfully integrated, and a space can really come to life.
For venues with limited green space, there are still plenty of ways to build a vibrant oasis in a courtyard or hotel lobby. Simple details such as installing a green ‘living’ wall as a café backdrop, or large planters with fresh foliage either side of an entrance can enhance the appearance of a venue whilst also improving air quality.
One of the issues with introducing plants can be the cost of ongoing maintenance. That’s where Amberol’s self-watering planters make a difference. Proud originators of the Aquafeed™ self-watering system, our low-maintenance planter range features capillary matting that frees up users to water plants only once or twice a week – saving time, water, and money.
Sustainable self-watering planters that save time, water, and money
Breathe some fresh air and a photo opportunity into your hotel lobby or café with the Amberwall –a stylish yet low maintenance living wall designed to create vibrant ecosystems where space is limited.
Planter Enhancement range
Create a dedicated outdoor seating or respite area within your venue whilst integrating floral displays with Amberol’s low-maintenance Planter Enhancement parklets.
Giant precinct planters
Amberol’s self-watering Giant Precinct planter is ideal for huge floral displays, shrubs and small trees.
Contact us
Amberol is the nation’s leading provider of quality self-watering planters. Our vision is to make every city, town and village flourish by offering quality products that help build sustainable environments for all.
Call 01773 830 930 or email sales@amberol.co.uk for more information on Amberol’s products.
Call us on 01773 830 930 sales@amberol.co.uk www.amberol.com
In the rolling landscapes of County Down, a family tradition was set in motion in 1898 by the greatgreat-grandfather of today’s master butcher. For six generations the McWhinney family have upheld a closely guarded recipe, refined for over a century and treasured for its distinctive flavour and texture.
At the heart of McWhinney’s success is a steadfast dedication to quality. Each sausage is crafted with prime cuts of pork, selected for flavour, consistency and traceability. No shortcuts, no compromises—just honest ingredients and time-honoured methods.
Their quality and product consistency has earned McWhinney’s international recognition, including the coveted title of Best Pork Sausage Manufacturer in Europe at the LuxLife Food & Drink Awards in 2021.
Did you know McWhinney’s make sausages that are perfect for a wide range of occasions?
Require something for special dietary needs? Our Gluten Free range is right for you, same taste and same quality – you won’t tell the difference!
Perfect for your Pub meals, we have our Breakfast with 70% pork content and our 8’s made from premium ingredients will be the perfect serving.
Are your customers having a night away? Then our Breakfast or Gluten Free sausages are the perfect duo to delight your guests.
What about a BBQ or street serving before the rain comes back! Try our exciting spicy ‘Flamin Hot’ sausage or dare to eat a BIGFOOT, reserved only for those with a MONSTER appetite!
If you own a takeaway, mobile food unit or Café, our Premium 70% pork content sausage will keep your customers returning time after time!
For Event Catering then we cover it all! But make sure our Cocktail sausages are part of your plans, they are the perfect pick for any buffet or serving!
Make It McWhinney’s
McWhinney’s invites hospitality professionals to experience the difference first-hand. As a testament to the confidence they have in both flavour and performance a FREE SAMPLE is available. Claim your FREE SAMPLE BOX* by e-mailing info@mcwhinneys. com with your name, establishment, address and the code: Try McWhinney’s TWOH.
www.mcwhinneys.com *Samples
Brakes, the UK’s leading foodservice supplier, has launched a major new initiative to support small businesses that want to start supplying wholesale.
‘Get Set Supply!’ is set to be the most comprehensive support programme for smaller suppliers entering the wholesale market. Each selected supplier will be mentored by experienced Brakes’ colleagues or other established suppliers and offered a programme to drive sales through the UK’s largest foodservice wholesaler.
Following an online application process, around 12 shortlisted companies will be invited to a quarterly innovation session attended by customers and key procurement contacts. After the innovation session, successful suppliers will be selected to have their products listed.
Once selected, the new supplier will be given a programme of support to help them grow within Brakes, including sales presentations, sampling and promotion.
Brakes has also committed to training its merchandising team to provide specific support to food producers joining the programme.
Paul Nieduszynski, CEO of Sysco GB, said: “It can sometimes be daunting for small suppliers to try to get into large businesses and, once there, to be successful.
“We want to demystify the process and provide support for around 25 new suppliers every year, giving them the opportunity to start supplying Britain’s foodservice market in a sustainable way that can grow with their business. We know that there are some great products out there and we want to help those companies tell their story.
“Our programme will be a real incubator for talent and, as part of the world’s leading foodservice wholesaler, who knows where it will take them!”
Applications for the first wave of Get Set Supply! nominees are now open, with more information available at www.brake.co.uk/get-set-supply.
Established residents of Fen Ditton, Gareth and Emma have been fans of Mark Poynton’s cooking ever since he opened his Cambridge restaurant, Alimentum, in 2009. Having lived in the village for over 20 years, the pair safeguard the future of MJP @ The Shepherds and are proud to be part of its next chapter. With over two decades of running a successful Cambridge business behind them, Gareth and Emma ensure that Ancient Shepherds gives back to the local community. They work with two Cambridge charities: Centre 33, which offers free and confidential support to young people, and Jimmy’s, which provides housing and assistance to those experiencing homelessness. Support takes the form of “invisible dishes,” charitable events, and pledges to donate from profits made by the restaurant.
Fresh from winning a Michelin star for his Norwich restaurant, Mark Poynton at Caistor Hall, Mark leads the kitchen at Ancient Shepherds with his right-hand man, Chris Lee. Chris’s background includes holding three AA rosettes for more than a decade across Suffolk restaurants such as The Bildeston Crown. Together, they focus exclusively on a tasting menu that reduces waste while elevating both customer and staff experience. Tight menu management keeps food costs sustainable while the regularly changing dishes encourage diners to return. The structure also allows for a healthy balance behind the scenes: one team works four days a week, with set holidays when the restaurant closes. For Mark, creating a happy, balanced team goes hand in hand with building a thriving business.
The kitchen uses as many ingredients as possible from the Kitchen Garden at the back of the restaurant, complemented by Mark’s long-trusted suppliers. Menus come as three, five or seven courses, each including bread, snacks, and amuse bouche. Current dishes include chilled pea mousse with cottage cheese and truffle, wakame-cured cod with tomato and elder ponzu, loin of hogget with tapenade and courgette, and for dessert, pineapple parfait with fennel sorbet and pollen meringue.
The restaurant is housed in a former pub dating back to 1580. Emma has overseen a sympathetic refurbishment that preserves the building’s character, using a Farrow & Ball palette of soft plaster pink and grey to complement the exposed brickwork. Contemporary touches include ceramic slate-topped
tables, while walls host rotating exhibitions curated by Fen Ditton Gallery, featuring artists such as Roger Law, Rebecca Jewell, and Felix Higham.
With space for 34 covers, the restaurant maintains an unpretentious style where food takes centre stage. A cosy lounge welcomes guests for pre- or post-dinner drinks, while five simple, stylish rooms upstairs offer an overnight stay or a base to explore Cambridge.
With Mark’s reputation continuing to grow, Ancient Shepherds stands as both a community hub and a destination restaurant, strengthening Cambridge’s vibrant food scene.
www.ancientshepherds.com
From five-star hotels to celebrated kitchens — workwear that reflects your standards. With decades of experience supporting the UK’s hospitality industry, Kylemark is trusted by restaurants, hotels, bars and event spaces to deliver uniforms that not only look the part but perform under pressure. From Michelin-starred dining rooms to boutique hotels and national restaurant chains, we understand the unique demands of front-of-house and back-of-house roles — and we tailor our service to meet them.
Our in-house branding and manufacturing capabilities are at the core of what makes us different. Every garment is embroidered, printed or finished by our expert team in our own facility, ensuring outstanding quality control, quick lead times and precise brand consistency across your team’s attire.
The Coast & County Collection is a standout example of this ethos. Manufactured in the UK, our aprons are made with hospitality professionals in mind — combining robust fabrics, practical design, and
refined styling. Used by clients such as Tom Kerridge, Six by Nico and Trump Turnberry, these aprons are proof that style and substance can go hand in hand.
But we don’t stop at aprons. From elegant suiting for hotel staff to hard-wearing chefwear and relaxed polos for casual dining, Kylemark offers a comprehensive uniform service. We advise on garment selection, offer detailed visuals and even provide bespoke online ordering portals for larger clients to streamline reorders.
Whether you’re launching a new venue, rebranding or simply refreshing your team’s look, we make the process as smooth as possible. No jargon, no delays — just smart, dependable service and uniforms your team will be proud to wear.
At Kylemark, we don’t just dress the hospitality industry — we help define its image.
01292 618344 www.kylemark.co.uk
In the heart of Britain’s buzzing hospitality scene—be it chic seaside hotels, bustling cafés, or elegant country house bars—the guest experience hinges on a delicate balance: a sense of open-air freedom without the threat of uninvited six-legged visitors.
That’s where Gozito steps in, offering hospitality venues a sleek, eco-conscious solution to enjoy fresh air, uninterrupted views, and peace of mind.
Gozito’s retractable made-to-measure flyscreens, UK manufactured with precision, retrofit seamlessly onto doors and windows common in hospitality environments—bifold doors, French doors, sliding patios—and vanish out of sight when not needed. With high performance fiberglass mesh, these screens deliver crystal clear visibility while keeping out mosquitos, flies, wasps, hornets, and other pests.
For venues operating under stringent food safety and guest comfort guidelines, Gozito offers both aesthetic elegance and practical advantage. The minimalist design enhances venue ambiance rather than detracting from it—lightweight, discreet, and frustrationfree. Plus, each system is robust enough to withstand winds of up to 120 km/h, and they come with a reassuring 10year warranty.
Gozito screens do not use ground rails to trip up guests or interfere with accessibility. But, it’s not just about practicality—it’s about partnership and purpose. Gozito dedicates 2% of its order value to Buglife, supporting conservation efforts that safeguard vital insect populations while preventing insect casualties at your doorstep. It’s a subtle but impactful signal to guests that your establishment cares about the local ecosystem.
enthused: “Professional, approachable, considerate … the screens are of substantial quality yet discreet.”
In an industry where atmosphere, safety, and flow are everything, Gozito flyscreens stand out as a smart, stylish, and sustainable accessory. They let guests feel the breeze, enjoy the outdoors, and savour the moment—without swatting, shooing, or compromise.
Hospitality clients are already singing Gozito’s praises. One reviewer recently noted: “Fantastic service from first contact. After lots of intensive research, I decided to go with Gozito … Sleek in design … Super efficient from order to delivery.” Another
www.gozito.co.uk
The UK hospitality sector, valued at approximately £144 billion in revenue in 2024, actively faces pressure from high energy costs. Solar lighting offers a practical route to reduce energy spend, lower carbon emissions, and enhance guest satisfaction. As the UK commits to its 2050 net-zero goal, visible and lowdisruption measures like solar-powered lighting for entrances, car parks, pathways, terraces, pub gardens and signage not only cut costs but also demonstrate sustainability in action.
Solar lighting should be considered as the best way forward in the hospitality industry. Not only is solar lighting considered a more ‘green’ and sustainable approach to lighting up your space, which, over just a few months, pays for itself. Solar lighting is also considered wildlife-friendly, with some Lumena designs offering minimal light pollution. More than half of our designs also offer a timer and dimming sequence to reduce lighting levels in the early hours.
Lumena Lights offers a variety of traditional and contemporary lighting designs to fit all aesthetics. Some examples in our Pro Solar Lighting range: the Radiata Edisol [fig.1], a perfect traditional look with sustainably sourced Radiata Pine timber, making for the ideal addition to any venue.
If you’re looking for a solar signage option, Signa [fig.2] is suitable for graphics up to 1m in width and offers functionality control with the included remote. Alternatively, you can uplight signage, foliage or enhance other features with our Heliosol Floodlight Series [fig.3]. Three output levels of 200W, 300W, and 400W, Heliosol can be surface, pole, or spike mounted and can illuminate up to 20+ hours. Equipped with a memory function, this light will remember the last settings applied, ensuring consistent illumination day in and day out.
If you want to improve safety and visibility in the runup to your building, our Eccentrica [see overleaf] may be the perfect solution. With minimal upwards light and low light pollution, this contemporary design is a perfect choice for both rural and urban settings.
Solar lighting benefits both hospitality businesses and the public they serve. For venues, it cuts costs, reduces carbon, and supports net-zero goals. It requires little maintenance, and there is minimal disruption during installation. For guests, it creates safer, more welcoming spaces - illuminating gardens, paths, and entrances with clean, reliable light without overpowering glare. It’s a visible commitment to comfort, care, and a brighter, more sustainable future for all.
Choose solar, choose Lumena Lights. Quality that is guaranteed.
For more information, please visit our website at www.lumenalights.com or email sales@lumenalights.com. Alternatively, you can call us on 01327 871161.
People only buy a second pint based on the quality of the first and a good pint starts with exceptional cellar hygiene and immaculately clean glass ware – that’s where sister companies Chemisphere and Beer Piper are here to help.
Successful pubs, bars and restaurants that pride themselves on maintaining high cellar hygiene standards know that carrying out regular deep cleans on beer lines, overhauling glass ware care, as well as putting in place the correct processes is necessary to keep those customers happy. As the old adage goes, failing to prepare is preparing to fail.
Chemisphere continue educate customers and manufacture their superior products as part of their ongoing mission to raise the bar for quality standards across the industry.
Further cementing Chemisphere as the industry expert on what goes into the perfect pint is the success of their training academy. Brewing industry luminary Allan Stevenson heads up the academy offering courses from one hour Perfect Pint to daylong Masterglass courses for technicians and quality teams. “Allan is one of only a handful of Master Draughtsmen and what he doesn’t know about beer, beer quality and the industry as a whole, isn’t worth knowing!” said Linda Adamson, Marketing Manager at Chemisphere UK.
Everyone agrees that training is massively important in the industry but not everyone is investing in it as they assume it’s expensive. This is not the case at the Chemisphere Training Academy as prices start from as little as £10 per delegate – making it extremely affordable for everyone. They are keeping prices low to further their commitment to raising quality standards across the industry by making top quality training accessible to everyone.
Chemisphere’s sister company, Beer Piper, completes the trio of offerings as the home of a ground-breaking automated beer line cleaning system. Beer Piper are reminding outlets that they’re here to make beer line cleaning simpler, safer, quicker and cheaper.
Their latest, next generation, BP5 machine incorporates all the amazing capabilities of its predecessors as well as a host of new game-changing features. It replicates a traditional manual beer line cleaning sequence: flushing with water, dosing with chemicals, leaving to soak and ending with a final flush of water, while recording and reporting every step to the Beer Piper cloud-based portal.
Jeff Singer, Commercial Director at Beer Piper said “Beer Piper takes care of your line cleaning so you can focus more time and energy on your customers. Not only does it free up your time, it can also save you money by reducing wastage and negating the need to use costly gases. It’s no secret that times are tough and businesses are worried and the hospitality industry is no exception. Identifying new money saving measures is at the forefront of everyone’s minds and this is where Beer Piper can really help.”
The superior quality chemicals used by Beer Piper are manufactured by Chemisphere and ensure lines are immaculate and allow clients to serve the best pints possible.
- T APARI -
People have eaten from leaves for thousands of years - in Asia and Africa, it’s still common. TAPARI is reintroducing this concept to the West as an ancient solution to a modern waste problem.
72% of consumers reported buying more eco-friendly products than five years ago. Today’s customers are actively seeking out brands that share their values, especially when it comes to health and wellbeing. TAPARI products are a unique, natural choice that your customers will immediately notice.
Just made from stitched leaves, with no glues or chemicals - our dishes have a beautiful, organic texture that makes food look and feel special. When your guests see you’ve made a conscious choice, it shows them you care - about your business and about the planet.
In today’s competitive market, customers are looking for more than great food - they want a memorable experience. Traditional plastic and paper disposables can make your hard work look uninspired, leaving a poor final impression. This is the challenge TAPARI solves. We offer a simple, powerful way to upgrade
your food service, ensuring every detail reflects the quality and care you put into your business.
You might wonder - “how will my customers perceive these very natural products?” - With more than a million meals served on TAPARI in the UK already, we believe that the response has been overwhelmingly positive so far!
From weddings to beer gardens - you can use TAPARI in a wide variety of settings and you always get more than a great-looking dish. You get to offer a truly guiltfree experience. Our disposables compost naturally, so you and your customers can enjoy your meal without worrying about waste. It’s a simple change that makes a powerful statement. Serve with style, serve with purpose, serve with TAPARI.
Get in touch with us to sample our products today!
Visit: www.tapari.co.uk
Email: info@tapari.co.uk
Call: 03301 339 369
Elevate
Maintaining cleanliness in hospitality settings is essential for guest satisfaction and encouraging repeat visits. A clean, comfortable environment also protects a venue’s reputation. Tork, the global leading brand in professional hygiene, provides solutions that benefit both businesses and their guests.
Washrooms are the busiest part of any hospitality setting. Guests will almost always use a washroom as part of the visit, so it forms an important part of the overall guest experience. To meet customer standards, it is the establishment manager’s responsibility to ensure staff have access to tools to keep them clean. Hand towels and soaps need to be refilled constantly to ensure guests are able to wash and dry their hands, but in larger establishments, with multiple washrooms, this can become a timeconsuming task. It is therefore no surprise that 71% of cleaners1 wish their systems were easier to re-fill.
Tork products and services help cleaners manage washrooms more efficiently, freeing up time to clean other areas and reducing complaints. The Tork Xpress® multifold hand towel system comes with compressed refills that hold up to 50% more towels2, meaning the dispensers can serve twice the number of guests before refilling.
1 Problem detection study conducted in US, UK, Mexico and China, 2020
2 Compared to equivalent Tork standard folded towel
3 Standard EN17161.
Another consideration for hospitality settings is providing a positive and comfortable washroom experience for users, regardless of their health conditions, physical capabilities, stage of life or hygiene concerns.
Ensuring all guests feel comfortable using your facilities isn’t just an ethical initiative, it has real business ramifications. According to the new research from Tork, 73% of respondents said they wouldn’t return to a facility with poor washroom facilities with 38% avoiding eating and drinking because they feel unsafe. This presents a challenge to businesses that need to adapt to accommodate everyone’s needs. Tork has recently received the world’s first certification for meeting Design for All standard3 for their dispenser development process. This process considers diverse user needs to encourage and promote accessibility of products and services by as many people as possible.
Issues such as offering inclusive hygiene in your washrooms may not be the first thing that comes to mind when purchasing hygiene products, but they are important to your staff, customers and to wider stakeholders. Tork is here to help you navigate such requirements, offering to support you every step of the way.
www.torkglobal.com/gb/en/for-your-
torkglobal.com/us/en/foodservice torkglobal.com/ca/en/foodservice
Does your hotel have Propress on its radar?
If not, it’s time to check Propress MINI, our handheld steamer, into your hotel. The Iron Age is over; there’s no need to clutter your guests’ storage space with a cumbersome iron and board.
Established in 1980, Propress is the original steaming brand supplying shops, soft furnishers, hotels, and resorts — removing creases in fabric wherever they appear. Our steamers are the highest-quality, longestlasting, and most reliable on the market.
In hotels, professional steamers have traditionally been used for housekeeping, banqueting and events, to provide a five-star freshening and anti-creasing touch to staff uniforms, curtains, tablecloths, and chair covers. (Steaming even kills bed bugs and their eggs almost immediately.)
Propress MINI can be used on a variety of clothing, from suits to dresses, and even delicate fabrics. It’s so versatile, it can be used vertically, for hanging fabric, or horizontally on bed linen and upholstery.
Guests often look to remove creases from clothes when unpacking or after a few days’ stay, especially those travelling for business or individuals attending events where wrinkle-free clothing is important.
Coupled with its ability to treat delicate materials, the Propress MINI is ready to go in just 45 seconds, making it a match made in heaven for wedding attendees. As the old saying goes: “Steam if you want to go faster!”
• More wardrobe space without an ironing board
• Easier to use and more guest friendly
• Projects a contemporary image for your hotel
• Less damaging to clothes.
We’re here to answer any questions you may have. Call us on +44 (0)20 8417 0660 or email hello@propress.co.uk
Professional steamers built to meet the demanding needs of modern hotels, from housekeeping to guest amenities. Contact us for further information.
Tel: 020 8417 0660 | Email: hello@propress.co.uk
propress.co.uk
Wake up to the potential of fragrance diffusion
Have you ever entered a space and instantly felt at home, or quite the opposite, uncomfortable or anxious? The reason why is not always an evidence, be it the colours, the lighting, the furniture or perish the thought… the SMELL! A badly aligned interior may have you longing for more or running for the door. Aromatise Fragrance Diffusion Technology believe in the art of aligning those senses, with the help of the oftenforgotten sense of smell. With premium perfumes and state of the art fragrance diffusion technology, we will assist you in designing the olfactive completion of any living space. Do call us and speak to us personally for an easy first consultation or visit us on our website.
Web: www.aromatise.co.uk
Email: info@aromatise.co.uk
Tel: 01223 894207
Innerscents Aromatherapy creates treats for body and mind using the powerful effects of pure essential oils.
Our best-selling, highly effective, Sleep Well Pillow spray is available in a single use 2ml glass bottle, as well as the popular 5ml lipstick size version and we also offer products like Scent Off and Wake Up, to deal with other holiday hazards – midges and hangovers!
From our iconic Sleep Well Pillow Spray to our rejuvenating and enhancing kits, our products help to revive and relax your guests, adding even more to their perfect stay in your perfect hotel.
We offer a customised labelling and packaging option, choosing bottle types and sizes and branding our products to suit the style and individuality of your hotel.
Our products are natural, gentle, freshly blended and gorgeously fragrant. Free from SLS, parabens, petrochemicals and other harsh additives and synthetics they are cruelty free, use high quality environmentally friendly, recyclable packaging and respect the earth.
Please order directly from our website using code WHOLESALE40 to obtain a 40% discount on any products with a value of £50.00 minimum, or contact us to discuss your requirements.
Finally, our gift to you: use the QR code provided to message us via our Contact Us page saying “Yes, please!”, along with your postal address and we will send you a 5ml Sleep Well Pillow Spray sample. We want you to have the opportunity to appreciate the gorgeous scent and pleasing look and feel of the bottle most of our hotel customers choose for turn down gifts.
Can’t wait to hear from you!
Innerscents Aromatherapy Mobile: 07952 206746 www.innerscents.co.uk
The female-founded spa and wellness brand, GAIA Skincare, has entered an ambitious phase of global expansion. Strengthening its presence across Europe, the GAIA team have established new spa partnerships in Greece and Hungary, and marked its first footprint in South Africa. These strategic developments reflect the brand’s commitment to delivering holistic, nature-inspired wellness on an international scale.
With a strong foundation of over 50 spa partners across the UK and Ireland, GAIA’s Global Head of Sales, Jessica Scullion, turned focus toward international growth—building on previous success in Romania. Alongside Founder Diane Nettleton and a dedicated logistics team, the brand worked to navigate new post-Brexit regulations and establish efficient distribution networks, ensuring GAIA’s seamless entry into new markets.
“Like anything, with new territory comes new challenges, with Europe being the first port of call, may have been one of the most complex regions with differing regulations, and requirements per country. Having persevered and with the relentless hard work from our Founder, Diane Nettleton, and distribution team; GAIA is now proudly placed within 5 European countries, plus South Africa, and excitingly now attracting regions further afield. We show gratitude to those industry friends that supported along the way, and not without the understanding of our prospects, who we thank for their patience, knowing that our exclusive spa and wellbeing brand is well-place in luxury health resorts” Comment Jessica.
In early 2025, GAIA launched at SANté Wellness Retreat and Spa in South Africa. A leading destination for integrated wellness, SANté offers a holistic approach to health with state-of-the-art facilities including a bio-energy centre and health-optimizing clinic—making it a natural fit for GAIA’s ethos of restorative healing through nature.
Shortly after, GAIA partnered with Ella Resorts in Greece, debuting at two premium island destinations:
pool. Guests enjoy GAIA treatments in four private rooms, including a couples’ suite and an exclusive treatment room with its own steam and sauna facilities.
Helea Lifestyle Beach Resort in Rhodes—a five-star, family-friendly resort offering elevated wellness experiences. At the serene Roée Spa, guests can unwind in a hammam, steam room, sauna, and heated indoor pool, while indulging in GAIA’s signature skincare and body rituals.
GAIA’s most recent launch is with Le Primore Hotel & Spa, Hungary’s newest and largest spa resort. Nestled within an 11,000 m² natural setting, Le Primore offers 285 luxurious rooms and an extensive spa experience including a bio sauna, traditional Finnish sauna, tepidarium, infrared sauna, steam room, ice sauna, and a cold plunge pool. The Eden Spa features a comprehensive menu of GAIA Skincare treatments such as the Restorative Back Massage, Total Holistic Ritual, and the signature GAIA Equilibrium Facial.
“I’m thrilled with the growth GAIA Skincare has seen in the past year. We’re pleased to be partnering with such prestigious locations across Europe and South Africa, with value that align perfectly with those of GAIA; prioritising and offering guests an exceptional experience.” Comments Diane Nettleton, Founder of GAIA Skincare.
• Álkyna Lifestyle Beach Resort in Corfu, an adultsonly luxury retreat overlooking the Ionian Sea. Its expansive spa includes an aromatherapy steam room, sauna, ice fountain, and indoor relaxation www.gaiaskincare.com
Developed to meet the varied needs of modern life, GAIA’s spa treatments use highly skilled therapeutic techniques to bring calm and tranquillity to your guests.
From the rugged cliffs of North Cornwall, St Eval continues to redefine nature-inspired luxury with the launch of its newest collection of hand washes and lotions designed to bring the wild into your daily rituals.
Rooted in the wild, this thoughtfully curated collection pairs nourishing plant-based formulas with five evocative fragrances, each designed to enhance daily rituals and elevate guest experiences.
Made in the UK with a mindful touch, the vegan formulas are free from SLS, parabens and never tested on animals. Crafted with care and housed in artisan glass bottles, each fragrance in the collection is also available in a refill pouch - a collection as gentle on the planet as it is on your skin.
Discover five beautifully crafted scents, each one a journey through Cornwall’s natural landscapes.
Bay & Rosemary is fresh and herbal, blending earthy pine with garden-picked herbs.
Sea Salt captures the refreshing energy of the Cornish coast, freshly ground sea salt, a stiff onshore breeze and bursts of zesty brightness.
Ginger & Lemongrass is lively and zesty, combining the warmth of fiery ginger with the uplifting notes of lemongrass
Tranquillity is delightfully soporific, wrapping soft lavender in clove and patchouli.
Sweet Pea brings a delicate sweetness, with floral notes that recall sunlit gardens alive with jasmine and butterflies.
Each scent carries you across sun-warmed garden paths to salt-kissed shores, into moments of stillness and joy.
Let your rituals be wild. Let your hands be beautifully cared for.
Bring the wild in.
st-eval.com
Pamper your Guests with the finest Shower Dispenser experience.
Dispensing Shower Liquids from throw-away cartridges just isn’t good enough.
By now, everybody realizes that tiny, single-use shower amenity plastic bottles are an inconvenient disaster for your guests and a waste-stream, environmental disaster for the planet. But throw-away cartridges of shower liquids are not the solution.
Dispenser Amenities is the global leader in the manufacture and distribution of superior quality, refillable, locking, tamper-proof Shower Dispenser Fixtures, designed for the hospitality industry. With millions of chambers in service, these fixtures are perfect for your guests and best for the reduction of plastic bottle waste.
An investment in quality and durability that delivers savings every day, in every way.
Choose one, two or three chamber Dispensers in a variety of beautiful designs and finishes. Chambers can be custom labeled to feature your property or your choice of liquid products. Wonderful quality liquids are widely available in bulk sizes with many manufacturers now saying that they will only produce their products in large sizes. Large sizes deliver immense savings of up to 70%.
Following the successful roll out of the automated check-in “Mona AI” module, AK Techotel is looking to expand its market share even further with its recently redeveloped Picasso Digital Hotel Property Management System.
The next twelve to eighteen months should be the most exciting period for customers and employees of AK Techotel as more and more revolutionary modules are being developed and released, as Picasso Digital consolidates its position as the future of Hotel Property Management Systems.
Alistair Brown, National Sales Manager of AK Techotel in the UK says “With over 97% of hotel bookings now coming from online platforms, it is vital that the hotel is able to control bookings coming in, availability of rooms going out, whilst also limiting the amount of commission that is being paid”. With Picasso Marketing the hotel can direct traffic to its own website booking engine, paying zero percent commission and control exactly what rates are available, as the website booking is an integral component of the PMS. Alistair Brown continues “The release of the next generation booking engine is being rolled out as we speak, and with Picasso Digital being at the forefront of the development, I for one can’t wait”.
www.techotel.co.uk
- Food, Takeaway or Room service
- Restaurant table reservations - Tickets for concerts, events or lectures
- Meeting rooms and cinema
- Sports courts and fitness -
How Zennio’s KNX-based integration is redefining efficiency, guest comfort, and sustainability in hospitality.
In hospitality, every percentage point counts. Energy alone accounts for 3–6% of a hotel’s running costs — yet waste remains rife. The solution isn’t guesswork, it’s insight. The path to leaner, greener hotels starts with data, and ends with intelligent control.
That’s where Zennio comes in.
By integrating the hotel’s PMS with a KNX-based Guest Room Management System (GRMS), every element — HVAC, lighting, access, and entertainment — can work in sync. If a guest hasn’t checked in, the AC won’t run. If housekeeping sees a live “Make Up Room” signal, they head straight where they’re needed. If maintenance spots early-warning alerts, breakdowns are prevented before they cost revenue or refunds.
The KNX standard’s open interoperability means hotels aren’t locked into one vendor — they choose the devices that fit their needs today, knowing they can expand tomorrow. This flexibility, paired with Zennio’s global experience and local support, ensures systems grow with the property, not against it.
For guests, it’s seamless comfort — personalised lighting, temperature and services at their fingertips or via voice. For operators, it’s operational clarity, cost savings, and a measurable cut in environmental impact.
From luxury suites to common areas, front-of-house to back-of-house, Zennio’s technology delivers actionable insight and precise control. The result? Rooms that adapt in real-time, staff deployed with purpose, and assets maintained proactively.
In an era where sustainability sells and efficiency drives profit, intelligent integration is no longer a luxury — it’s the baseline. The hotels that thrive will be those who see technology not as an add-on, but as the engine of their operation.
Zennio already powers that future in over 100 countries. The question is: will your hotel be next?
Zennio History
Zennio was founded in 2004 with a vision to make the world “smarter” by providing innovative solutions to the control automation industry, what is many times referred to as smart buildings. Along the path it became more and more evident many hotels were missing the benefits of those solutions and Zennio committed itself to provide them
www.zennio.com
Natasha’s Law: Nearly four years on, are we doing enough on food labelling?
Evolving food labelling regulations have played a crucial role in improving food safety standards over the years, and have undoubtedly saved lives. Nearly four years ago, Natasha’s Law was introduced, revolutionising the way food allergens are labelled on Pre-packaged for Direct Sale (PPDS) foods. This vital legislation empowers the two million allergy sufferers in the UK to make informed choices about the food they consume.
“Labelling is essential for allergen management, and it’s at the heart of staying compliant with Natasha’s Law. It’s pushed businesses to think differently about their labelling processes. But there’s still more to be done. A 2023 study by Erudus1 showed that 54% of PPDS labels failed to meet the required standards, with messy, handwritten labels being a major issue.
“Clear, accurate labelling isn’t just about compliance –it’s about building trust with customers and ensuring their safety too. The good news is that technology is playing a key role in helping hospitality businesses to improve their labelling processes. Label printers,
1 Erudus’ study analysed 116 PPDS labels on foods purchased from delis, farm shops, cafés, food markets and festivals across the UK, report published in 2023.
for instance, have become an invaluable tool for creating clear, durable, and compliant labels. Unlike handwritten labels, printed versions are smudgeproof and easy to read, helping businesses avoid common pitfalls.
Brother’s labelling solutions for PPDS foods allow food outlets and providers to produce high-resolution and legible labels with all essential information. The option to create a standalone solution, whether with an integrated keyboard or by connecting a tablet, makes compliance much quicker and easier. These solutions help businesses meet regulations, streamline the labelling process, and give customers more confidence in their choices.
As food labelling requirements continue to evolve to ensure the safety and accuracy of food products, businesses need to adopt reliable and user-friendly technology that can produce accurate, legible, and cost-effective labels. This will not only keep customers safe but also safeguard business operations. Visit brother.co.uk/food-labelling
our full range of food labelling solutions.
Give customers more clarity with Brother food labelling solutions
Tougher legislation and rising customer expectations mean that accurate food labelling is more important than ever.
And if you need technology to make this easier for you, a Brother label printer solution could be just what you need. From stock rotation labels in the kitchen to PPDS labels for the counter, our label printers make it easy to label your food quickly and accurately.
Whether you need a simple solution using a PC-connected printer and free software or a more advanced solution, integrating with a third-party food management system, we can help create the perfect system for you.
Visit brother.co.uk/food-labelling or scan the QR code to discover our full range of food labelling solutions.
At a time where many hospitality chains and businesses are facing increased costs due to rising energy prices, finding ways to save on these costs has never been more important.
This is where multi-site solar installations can be an ideal solution. Not only can they lead to notable cost savings on energy use, but they can also clearly demonstrate a brand’s commitment to sustainability - something which is now often at the forefront of corporate agendas across many sectors, not just in hospitality.
As the name suggests, ‘multi-site solar’ involves having solar panels installed across multiple business premises and locations, rather than having these on an individual or ‘single-site’ basis.
By having panels installed across their estates, businesses can sustainably produce green energy for their locations, instead of solely relying on the grid. This in turn helps to lower both their respective carbon footprints and their overall energy costs.
Beyond the potential to save money on their energy consumption, there are also a multitude of wider benefits everything from hotel groups to bars and restaurant chains and more can find from these particular installations. These include:
In recent years, our energy costs have varied significantly and being able to predict and manage what the next price cap will look like has been a challenge for many businesses. However, this can be offset with solar as it provides a consistent and free source of energy. Moreover, with additional battery storage, businesses can further offset this by storing excess energy for nighttime use or for times of peak usage.
It can be the case that certain premises within a hospitality estate won’t be suitable for solar panels. But with multi-site solar panel installations, firms can instead essentially share the benefits across their full organisation.
By installing solar panels on sites across its premises, a hospitality business can clearly demonstrate its commitment to sustainability and boost its green credentials. This can then positively influence consumer perceptions of a brand, potentially leading to more customers.
A hospitality business can also increase the overall value of its property portfolio, as should a company wish to sell, having solar panels on multiple premises can make the estate a more attractive asset to investors.
To ensure a hospitality group gets the maximum benefit for its operations, rolling out a multi-site solar installation is something that requires specialist support.
One such provider is Geo Green Power and here the firm’s Communications and Projects Director, Kat Auckland, explains their process:
“We take an estate-wide approach, rather than working on single sites one-by-one. Then, with a holistic perspective, we can advise on the best course of action.
“As an example, if there’s a large national restaurant chain with 100 sites, we would assess each location for suitability to then create a rollout plan which is both cost-effective and one which will maximise the solar potential of the whole estate.
“Across these 100 sites, it might be the case that 75% would be viable for solar, at which point we would recommend a series of ‘trial sites’. This sees a dedicated team surveying, designing and facilitating installations on a select number of sites, to demonstrate the best practices for hospitality businesses and to show them the tangible benefits of an installation, ahead of a full rollout.
“From a financial perspective, it’s worth highlighting that businesses can also opt for ‘Power Purchase Agreements’ or ‘PPAs’. These purchase agreements will see a third-party finance the solar panel installation(s) and the business is then ‘sub-metered’ for the energy they produce and this then pays for the PPA fund. This can be an effective means of making a multi-site rollout more affordable.
“We’ve successfully rolled-out multi-site solar projects for major hospitality brands like Mitchells and Butler, Moto and Savoy. What’s more, our experience and nationwide teams means we can also facilitate the full delivery and installation of both ground-mounted and roof-mounted solar panel systems.
“We always ensure the installations are also safely done around a business’ operations, so there’s minimal disruption to any day-to-day commercial activity.”
It’s no secret that the hospitality sector is one with some of the highest energy demands. In fact, a recent study by AMA Research, its “Non-Domestic Rooftop Solar PV Market Report UK 2023-2027”, showed that chains with bars and restaurants face the biggest drains, with cooking and cool storage accounting for upwards of 80% of their total energy use.
Ultimately, when a hospitality group invests in multisite solar it isn’t just about finding a new energy solution. The reality today is that it’s a smart and strategic investment that can bring cost-savings, enhance a brand’s green credentials and help futureproof its operations.
Any businesses considering multi-site solar with their estate can contact Geo Green Power.
info@geogreenpower.com +44 (0) 800 988 3188 www.geogreenpower.com
- STAR EMEA -
In a progressively diverse operating environment in which businesses are having to navigate an ever-wider range of challenges, innovative technology can help to successfully drive food preparation efficiency as well as provide opportunities to diversify and boost revenue. With food and beverages increasingly ordered via multiple channels, demand for versatile food labelling solutions alongside technology to facilitate remote ordering has surged. By investing in innovative technology and future-proof solutions, businesses have the potential to enhance order accuracy and capitalise on future opportunities.
Given the increase in orders from a variety of channels including restaurant, kiosk / self-service, drive through as well as online collection and delivery, an efficient and accurate ordering process becomes essential, especially given stricter requirements for food labelling, allergies and customer order exceptions.
Printed orders can vastly improve order accuracy and with a growing number of custom orders and order modifications, a printed order that can be sent directly from the POS system, self-ordering kiosk or online app to the kitchen, allows all staff members
to see the customer’s requirements clearly, and effectively cuts down on errors. Serving accurate quantities and items first time improves order efficiency, while allowing for increased table and order turnaround.
To optimise operational efficiency and reduce potentially costly downtime in a challenging environment, scalability and flexibility are key. Feature-rich hardware with versatile connectivity to support fixed, mobile and Cloud applications as well as the flexibility of multi-platform integration across iOS, Android, Windows, Mac, Linux and ChromeOS/ Web offers a range of options as the business evolves.
Central to achieving this is technology such as Star CloudPRNT™ which is is built into all of Star’s latest thermal receipt and label printers. Using Star CloudPRNT, food and beverage orders or labels created through web apps and Cloudbased software can be directly printed in the bar or kitchen without the need for an additional tablet or device to input the order, saving time and increasing order accuracy.
In addition to Star’s core CloudPRNT technology, Star’s managed service StarIO.Online, enables businesses to print to any CloudPRNT-compatible device with real-time monitoring and centralised control. Running on securely managed Cloud servers, StarIO.Online allows users to reliably track print jobs, barcode scans, new device connections as well as status monitoring of printers, scanners, connected cash drawers and other devices in a single or multi-venue environment.
This can prove invaluable for restaurants in terms of deployment, updates and device management, saving time and reducing costs.
With the growth of multichannel ordering accompanied by increasing demand for customer collection, third party delivery and legislation around accurate ingredients and allergy identification, the requirement for efficient and versatile food and beverage labelling is growing. Amongst the range of labelling solutions currently available, linerless labels without traditional backing paper offer both ecofriendly properties and operational efficiencies.
Star linerless label printers allow food orders to be printed onto variable length ‘sticky receipts’ which can follow the order through the preparation process and can even be used as the final bag seal with customer pick up order number and / or delivery address.
The expertly designed and compact TSP143IV SK linerless label printer is ideally suited for this application, featuring a fast print speed while benefitting from an internal power supply and 4-year warranty as standard. Able to print on 40mm, 58mm or 80mm wide linerless re-stick labels as well as receipts, the TSP143IV SK includes a paper taken sensor to queue multiple orders. The X4 version of the printer connects to USB, Ethernet LAN, Bluetooth, WiFi and includes Star CloudPRNT technology, offering a highly versatile label printing solution.
and delivery labels as well as customer orders. And, featuring the same benefits as Star’s receipt printing range including tablet and Cloud connectivity for ease of setup and multi-estate provisioning, these printers excel on all fronts.
Hardware that is easy to set up and allows a fast-paced hospitality business to be up and running within minutes and serving customers quickly with minimal technical support required is invaluable. Delivering a new BLE based WLAN and Bluetooth setup designed to simplify wireless connectivity ‘outof-the-box’, the new X4 version of the TSP143IV SK printer as well as the mC-Label2 printer allow users to quickly connect via an auto-generated QR code or via the Star Quick Set Up Utility and be online within less than a minute. For multi-site installations, this also provides simple and straightforward provisioning of multiple printers.
The rise in online ordering across multiple channels is resulting in greater demand for self-service kiosks for ordering alongside the collection and delivery of food and beverages in QSR. Kiosks can act as both a costeffective solution for businesses and a convenient option for customers.
Providing support for traditional PCs and tablet POS, Star has developed long-standing partnerships with leading kiosk manufacturers supplying tier one chains as well as smaller venues. In addition to large-scale projects, the expanding range of low-cost offerings can be an attractive proposition for the SME market. Star also supports its iOS, Android, Windows, ChromeOS/Web tablet software partners with both open frame and housed kiosk printing solutions.
Alongside its compact mechanisms, Star’s robust packaged printers offer ease of installation, a variety of interface options and are CloudPRNT compatible for internet connected services. Driven by their lower cost compared to the modular open frame printer as well as ease to install, use and maintain, the packaged printer often successfully bridges the gap between a compact footprint and ease of use.
For businesses that require both food order and label printing solutions, the multi-media Star mCLabel2 and mC-Label3 printers can print traditional pre-formatted die cut labels, high adhesive permanent and semi-permanent linerless labels as well as receipts. This offers the ideal solution for printing different sizes and types of labels from 25mm to 80mm wide including permanent food and allergy labels for food storage, customer collection www.star-emea.com
Visit Star at Hospitality Tech Expo, ExCel London on Stand HT524 to see Star’s full suite of labelling products, range of receipt and order printers as well as self-service kiosk solutions.
PREPsafe Food Labels (est 2004) manufacturers and distributes innovative food label equipment and consumables for the restaurant and food industry.
The PREPPY App and the PREPsafe Bluetooth printer system is a fully programmable user-friendly App interface that calculates use-by dates for prepared food items, then prints food-grade HACCP approved removable or Dissolvable labels to affix to the storage containers. Staff training is minimal as the operator only needs to input a few keystrokes into “Preppy App” to produce neat, clear and accurate labels in seconds and best of all its FREE to use.
PREPsafe Printed Labels contain all the vital information about the prepared product. This includes the Employee name, Product, Date and Time prepared along with the Use-By Date and Time. “Preppy” will also print defrost labels and recalculate Use-By dates depending on the time the product has been defrosting.
Administration of your PREPPY® App database is done through our Cloud-based website. Adding and editing items, categories, and store logins is a breeze and your updates will be pushed to all restaurants in the field in seconds. This is truly a system that can be customized to suit any restaurant.
In 2022 there are over 7500 systems operating in restaurants worldwide, including the USA, Australia, New Zealand, Singapore, Dubai, and many other countries along with local distributors on the ground ready to assist. Our customers include restaurant owners from brands like SUBWAY, DOMINO’S,
ARBY’s, CARL’s JNR, PIZZA HUT, DOME COFFEE, THE COFFEE CLUB and many more facilities like Hospitals, Airports, Hotels, mining sites, and Child Care centers.
PREPsafe has proven that our systems and their simplicity are world-class and look forward to being your choice in food safety date coding.
Prepsafe Food Labels is an innovative Australian company seeking Resellers worldwide. Ideally, we are looking for partners from within the QSR or food industry like existing franchisees with a passion for customer service and helping other restaurant owners achieve best practices and staff efficiency within their business.
Key responsibilities include marketing and support of PREPsafe equipment and supplying PREPsafe consumables to existing and future customers. Familiarity with your local import procedures is also an advantage though not essential.
If you are interested in becoming a Prepsafe distributor in your region or have any questions about the process feel free to get in contact with us.
uk.prepsafe.com
uksales@prepsafe.com
+44 (0)20 3960 8787 Mobile: 07777420001
WhatsApp: 02039608600
Dine and dash sends shivers down the spines of hospitality business owners and managers. It’s a frustrating experience that impacts your bottom line and demoralises staff. While you can’t completely eliminate the risk, you can take steps to deter these opportunistic thieves significantly.
Having worked with hospitality businesses for over two decades, from hotels to pub chains, sports venues, golf courses, big and small bars and restaurants, we’re often engaged in the conversation – how do operators best protect themselves from dine and dash? We’re seeing an increasing number of hospitality and leisure venues, both large and small, experiencing dine and dash issues. In fact, one in three calls to our customer service team is motivated by a customer walking out without paying their bill.
Prevention is Key in Deterring Dine and Dash 1 in 20 customers walk out without paying their food or drink tab, and in the current climate, things need to be looking better. The hospitality industry has been plagued with dine-and-dash since the cost-ofliving crisis and the pinch on everyone’s wallet. A few bad apples leaving a bar, pub or restaurant without paying can cost the venue hundreds, if not thousands, of pounds every year.
The best approach is to prevent dine and dash incidents in the first place. You can make it much harder for opportunists in the first place without making your customers feel like they are under suspicion. While no system is foolproof, staying vigilant, training staff, and adopting technology can create a safer and more profitable environment.
CardsSafe is a proven and genuine deterrent for walkouts and chargebacks. It helps staff upsell and increases trust between the venue and customers. This is why major chains like Young’s pubs, Hilton Hotels, Lord’s Cricket Ground, and many independent restaurants and bars utilise the system.
Trond Rornes, Director of CardsSafe Ltd., told us. “We’ve experienced a significant increase in enquiries relating to dine-and-dash. Most recently, a chain restaurant business with 43 venues took on our CardsSafe system because of far too many cases of customers making off without payment. We offer a solution to a national problem.”
*Plus, new customers have a sign-up fee of £39.95 and £9.50 P&P (plus VAT).
The wireless CardsSafe units can sit discreetly behind the bar and work alongside existing POS. In addition, the system does not capture data, so it never breaches GDPR. The tab-keeping system is straightforward to use, so it requires minimal training and helps venues and customers ensure secure tab-keeping.
At just £9.95* + VAT per unit (for 10 cards) per month rental, CardsSafe really pays for itself.
x1 £120 dine & dash = CardsSafe unit rental cost for 1 year
CardsSafe is cost-effective – it pays for itself – just one £120 walkout or a chargeback is the cost of one unit with ten draws per year. In addition, each hire comes with customer service troubleshooting, free replacement keys, and additional units that can be added at any time.
The question is, can you afford not to have CardsSafe as a part of your business?
For more information, please visit www.cardssafe.com Or contact the sales team on 0845 500 1040
Ratio EV, a joint venture between FW Thorpe Plc and Ratio Electric, unveils the io8 EV charger, a game-changing solution for the hospitality industry. This dual EV charging pillar combines cutting-edge charging technology with high-performance ambient lighting, addressing key challenges faced by hotels and their EV-driving guests.
Manufactured in the UK by Ratio EV, the io8 is designed to enhance hotel car parks and outdoor spaces. Its sturdy IK10 rated aluminium body can be configured to match various power supplies, internet connections, lighting needs, and budgets, making it adaptable to different hotel settings.
The io8’s standout feature is its built-in illuminated head, offering a stylish and practical lighting solution for hotel exteriors. The ambient lighting design bathes the surrounding area in a warm glow, transforming nighttime EV charging into a safe and visually appealing experience. This lighting can be seamlessly integrated into a hotel’s overall exterior lighting solution, illuminating pathways during emergencies, and even helping guests locate their vehicles in dimly lit areas.
Tom Jennings, General Manager of Ratio EV, explains: “The io8 is a two-in-one solution that caters to the needs of hotel guests, staff, and property managers. By merging EV charging with professional ambient lighting and versatile setup options, we’re redefining the standards for hospitality infrastructure”.
The io8 complies with IEC 61851 Mode 3 standards and offers both single-phase and three-phase charging options (7.4kW and 22kW). Its advanced
load management features, including static and dynamic options, ensure optimal charging speeds while safeguarding the hotel’s electrical systems.
The io8 is OCPP 1.6 compliant, allowing connection to any third-party back-office system. This gives hotels the flexibility to integrate the chargers into a range of suitable management systems. Payment options are equally flexible, with choices including contactless payment, plug & charge, mobile app, or RFID-controlled charging - perfect for both overnight guests and day visitors.
The io8’s design also prioritises accessibility, meeting PAS 1899 standards. This ensures all EV-driving guests, regardless of mobility needs, can use the chargers comfortably and safely.
Enhance your hotel’s EV charging offerings with the io8. Contact Ratio EV today: https://ratioev.uk/contact-us/
United TV streams an unparalleled selection of over 100 premium IPTV channels from the World’s leading international broadcasters, onto your existing TV network, instantly connecting guests to their favourite content from around the world.
From captivating dramas to live sports, vital news to family entertainment, we’ve meticulously curated a line-up of licensed channels in Chinese, Korean, Japanese, Arabic, French, Italian, German, Spanish, Russian, Turkish and English.
Enhance the TV experience with programmes in their native tongue, to improve reviews and make your guests feel at home.
We work with the leading Systems Integrators for hotels across the globe and are compatible with all types of system.
To discover how United TV transforms the guest experience watch our video at www.united.tv or email info@united.tv
Burland, originally established in 1993 has been designing and manufacturing electrical connectivity products for commercial interiors ever since. Demands for connectivity in the hospitality market is ever increasing and Burland has been addressing this new demand for many years.
Gazelle Elite is the latest evolution of the hugely respected Gazelle range of floor boxes from Burland Technologies. Since the range’s launch in Riyadh in February this year, the product, available for next day delivery, has been flying off the shelves. Customers not only love the design and build quality, but also the 10 year warranty which aids in corporate ESG targets. The Elite floor boxes are designed for raised and screed floors, are available in stainless steel and brass as standard, but also available to match any interior finishes. The build quality means they will look good in many years to come, even in high traffic areas. This longevity, unique in the market, makes the product’s initial cost a worthwhile investment, reducing lifetime cost and reducing carbon footprint.
Known for their skill in producing customised solutions, Burland have produced bespoke connectivity
solutions for indoor and outdoor use worldwide. Their units can be found is some of the most prestigious, hotels, palaces and shopping centres around the globe. Honoured by both the Queen and King of England with awards for International Trade (twice), Innovation and Sustainability, Burland represent a safe pair of hands to assist with your next project, regardless of size or geographical location. In addition, rest assured of the superior quality available from all UK manufactured products designed to meet and exceed the most stringent performance and quality standards.
For more information and to discuss, in confidence, your future projects, in the first instance, please contact the Managing Director, Richard Vass by any method below.
Burland Technology Solutions Limited is an Employee Owned Company, is BCorp Certified and ISO9001 registered.
One-off sign-up fee of £39.95 prices ex. VAT + PP
The CardsSafe system is specifically designed to securely retain customer credit, debit and ID cards while the cardholder runs a tab or hires a product or service.
CardsSafe cost-effective technology has revolutionised how the hospitality industry manages its customer’s tabs on or off their premises. A significant deterrent for walkouts, misplacement of hotels assets and vandalism, CardsSafe also offers customers security against credit card fraud. It ensures peace of mind that their cards are secure while they enjoy the facilities.
Now trusted by over 5000 brands in the UK, including Hilton Hotels, Lord’s – the home of cricket, and over
forty UK golf resorts, including Foxhills, Silvermere and the London Golf Club, the demand for the system is increasing.
The technologically is also not hard-wired, which means it can sit discreetly behind reception or bar and be mobile to offer customers alfresco services.
Matthew, Director at Hilton Hotels, explains, “All our customers are pleased that we look after their cards in a more secure manner with CardsSafe”.
CardsSafe helps Hilton Hotels to tackle their bar tabs, and hotel amenities hires. With thousands of guests visiting daily, keeping track of customer spending and borrowing and shift changes, CardsSafe offers the ideal solution to ensure that all tabs are up-to-date, accurate and always settled. UK Rental Cost £9.95 per unit per month
Atlantis Paradise Island Resort is an iconic destination in The Bahamas, known for its spectacular Aquaventure Waterpark, world-class dining, championship golf, luxurious spa, and unforgettable marine experiences.
Looking to revitalize an underutilized lower-level space in one of its signature buildings, Atlantis partnered with Gamemasters Escape Solutions, a Canadian innovator in immersive entertainment. The result? A stunning transformation into Lost City Escapes—a premium escape room attraction featuring Poseidon’s Promise, the world’s first ocean sustainability-themed escape game, and Blackbeard’s Brig, a swashbuckling pirate adventure.
Escape rooms are a rare win-win for resorts: a multigenerational experience that appeals to families, couples, and corporate groups alike. This onceunused area is now a high-performing attraction— and a powerful revenue generator. Atlantis saw a full return on investment in less than four months
Unlike many resort activities, escape rooms are indoor, weather-proof, and located right on property—making them a convenient, year-round
option for guests seeking fun and excitement without leaving the resort.
Guests often linger after their game to debrief— driving more traffic to on-site restaurants and bars. And once someone plays their first escape room, they’re hooked—often booking an additional game to challenge themselves again.
Escape rooms also shine in the group and meetings market. Gamemasters offers a custom corporate team-building program, developed by a clinical psychologist. It’s an engaging, results-driven experience that meeting planners love—and one that provides a distinctive edge over competing venues.
Can you reimagine space on your property?
Enhance your guest experience, increase on-property spending, unlock new revenue streams and turn that space into your next big success story with custom escape rooms by Gamemasters.
gamemastersescapes.com
Escape rooms drive guests to your property.
Gamemasters Escape Solutions can reimagine unused space creating a powerful revenue generator your guests will love.
We`ll take care of installation, training and ongoing management support.
Be daring. Be DIFFERENT!
Let`s set up a video call.
Actual guest reviews from Atlantis Resort, Bahamas
``Truly one of the highlights of our trip.``
``Please add more things like this.``
`Best part of my trip!``
``We enjoyed this new feature!``
``Had a blast!``
As featured on Top Floor podcast.
The daffodils are budding, and Spring is *almost* in the air, which can only mean three things; warmer weather plus both grass-court tennis and music festival season is nearing!
Keith Prowse are the synonymous name when it comes to ‘Always Official’ hospitality at the UK’s finest tennis and concert events and more – they’re the Official Hospitality Partner of both The Championships, Wimbledon and also American Express presents BST Hyde Park, in addition to their recently renewed longterm partnership with the Lawn Tennis Association!
With summer experiences fast selling out, here are World of Hospitality’s five key reasons to secure your company’s (or your personal!) spot to see the world’s best male and female tennis players at The Queen’s Club – or your opportunity to host your guests as the new Queen of Pop, Sabrina Carpenter, rocks Central London’s Hyde Park!
1. Award-winning hospitality; Keith Prowse is one of the primary ‘ways in’ to guarantee you and your guest’s place at these incredibly high-demand events – and as a V-VIP!
2. Brand new views in The View; For the worldfamous men’s tournament at Queen’s, Keith Prowse have recently launched a truly industry-leading experience – The View – allowing guests to literally see top tennis action on Courts 1, 2 and 5, cocktail-in-hand, from the comfort of a dual-sided balcony and inside/ outside bar. In this exact same facility, for the women’s
tournament, Keith Prowse have literally just unveiled HerStory at Tennis – a sports hospitality-industry first (with all profits benefitting the LTA Tennis Foundation), designed to empower and inspire women through a sporting/ sports business-laden insights session.
3. Seize the opportunity; As just alluded to, The Queen’s Club literally plays host to an opportunity to be a part of tennis history, as professional women’s tennis returns to West Kensington for the first time in over 50 years - further celebrating the amazing rise in prominence of women’s sport.
4. Premium value; Very accessible price points, but the same award-winning & lifelong memorymaking hospitality from the ‘Experience Experts’, Keith Prowse! For example, you can secure prime Centre Court tickets, amazing culinary experiences, a bottomless bar, exclusive access areas and much much more at Queen’s - a whole day out in West London - all from just £275 pp + VAT!
5. Mingle with the stars; See Sabrina Carpenter, Zach Bryan - plus more BST artists to be announced soon – and the likes of Naomi Osaka and Carlos Alcaraz at Queen’s. There’s many more names to come – and that’s not even mentioning the celebrities Keith Prowse entertain each year in their hospitality spaces…
Like what you see? Secure your spot at a Keith Prowse event, today! www.keithprowse.co.uk
Pull the trigger and enjoy the excitement of slot car racing for the first time or like you’ve never experienced before!
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Thoughtful details in the miniature trackscapes create a magical and immersive racing experience that everyone can enjoy. The twists and turns, the corkscrews and chicanes, the thrilling spills and excitement — Slot Mods tracks are more than just entertainment. They’re a legacy. Create your own world of fun and excitement that will be cherished for generations to come.
Scan the code to launch the Slot Mods website and explore the new era of slot car racing. Let's Race!
SLOTMODS.COM
Imagine a space where modern design meets the beauty of nature. Amani is more than a pergola—it’s a refined outdoor living solution created for comfort, versatility, and elegance. Designed to adapt to your vision, it transforms outdoor areas into year-round destinations that enhance guest experiences while boosting business performance.
Whether you’re expanding dining capacity, extending service seasons, or adding architectural luxury, Amani delivers the innovation and style to help your venue attract more customers and maximise revenue.
Motorised Roof System – Adjustable 150° blades or a fully retractable roof provide open-sky dining or shaded comfort. Optional rain and wind sensors ensure the ideal atmosphere in any weather. Customisable Design – Available in a range of colours and sizes to align with your brand and enhance outdoor appeal.
• Integrated LED Lighting – Create ambiance and extend operating hours with elegant, built-in illumination.
• Fully Enclosable – Add sliding panels, glass walls, or retractable shades to protect guests from sun, wind, rain, or insects—delivering uninterrupted comfort.
• Weather-Resistant – A discreet gutter system manages rainwater efficiently, keeping spaces dry and inviting all year.
• Integrated Heating – Discreet heating extends dining seasons and ensures guest comfort even in cooler months.
Unlocking Business Potential
Amani is not only about design—it’s an investment in growth. By providing protected, stylish, and welcoming outdoor spaces, you can seat more guests, extend usability throughout the year, and increase table turnover, even on days when weather would normally limit operations.
1. Enter table numbers – Identify how many tables fit under your pergola.
2. Calculate seating – From bar stools to 8-person tables, measure total capacity.
3. Add business data – Input table-turns, average spend per guest, and lost days from rain or heat.
4. Project growth – Multiply to reveal your potential annual revenue increase.
With Amani, you don’t just add outdoor seating—you create a destination that elevates guest experiences, strengthens your brand, and grows your bottom line in style.
www.renson.net
Amani transforms outdoor areas into refined, versatile spaces that elevate guest comfort and expand dining potential. More than a structure, it’s a destination designed to enhance every hospitality experience. Discover the world of Amani at Renson.net/amani
BY RENSON
At Element PFP we specialise in passive fire protection, helping business owners, developers and contractors protect their properties with fully accredited solutions designed to last.
Fire doors are one of the most visible and vital parts of passive fire protection. More than just a doorway, a properly fitted fire door is a crucial barrier in slowing the spread of flames and smoke. This extra time can make all the difference, protecting escape routes, limiting damage and most importantly, saving lives. At Element PFP we supply, install and maintain certified fire doors that not only meet strict safety requirements but also complement the design of a space, ensuring that safety and style go hand in hand.
Beyond fire doors, we provide a full range of passive fire protection services. Our work often begins with detailed fire compartmentation surveys, carefully assessing a property to identify risks and ensure that fire cannot move unchecked through hidden gaps or weak points. From there, we carry out professional fire stopping, using proven materials and techniques to seal service penetrations and protect critical escape routes. Every installation is completed to the highest industry standards, giving our clients confidence that every detail has been addressed.
to meet the needs of each project, offering expert advice and reliable delivery at every stage.
Choosing Element PFP means choosing a partner who understands the balance between safety, compliance and design. With experience across residential and commercial projects throughout the UK, we make sure your property is not only safe and compliant, but also future-proofed for peace of mind.
We also support property owners and contractors with compliance and ongoing maintenance, helping ensure that buildings not only meet current regulations but remain protected long into the future. Whether it’s a single home or a larger commercial development, we tailor our solutions
For more details on how Element Passive Fire Protection can support your next project, visit element-pfp.co.uk or call 01164670387.
In the fast-paced world of hospitality, where first impressions and lasting durability matter, protecting your interiors isn’t just a choice—it’s a necessity. That’s where Yeoman Shield comes in. As a trusted name in wall and door protection, we provide specialist solutions designed to meet the rigorous demands of high-traffic hospitality environments.
From stylish reception areas and corridors to busy kitchens and service zones, our comprehensive range includes durable wall protection panels, impactresistant door protection, corner guards, handrails and more. These solutions don’t just prevent everyday scuffs, scrapes and impact damage—they actively enhance the appearance and longevity of your spaces.
While guest-facing elegance is vital, back-of-house resilience is equally important. Our protection systems are ideal for staff corridors, storage areas and commercial kitchens, where constant movement and equipment use can quickly wear down surfaces. Yeoman Shield products help minimise maintenance, lower repair costs, and extend the life of your interiors, ensuring a safe, efficient, and professional environment throughout your property.
Safety is at the heart of hospitality and our Fire Door Services help operators stay compliant and protected. From certified installation and routine inspections to specialist fire door protection products, we support you in meeting industry fire safety standards without compromising on aesthetics or functionality.
Whether you’re designing a boutique hotel, managing a large resort or renovating a busy restaurant, Yeoman Shield’s solutions are engineered for longevity, style and ease of integration. Our products are available in a wide selection of colours and finishes to suit your brand and interior design schemes.
Don’t leave your hospitality spaces unprotected. Choose Yeoman Shield to safeguard your investment, enhance guest experience, and maintain a safe, stylish environment that stands the test of time.
Explore our full range or book a consultation today at www.yeomanshield.com info@yeomanshield.com 0113 279 5854
