SPLASH October-November 2023

Swimming Pools / Leisure / Aquatics / Spas / Health

Issue 150 October/November 2023

National Pool of the Year Cleaning up Selling pool cleaners

Rising above the standard

Made in Dandenong Aussie manufacturing New ideas In commercial pool filtration

www.splashmagazine.com.au

aiswater.com.au

Another AIS Water first Our new 730m2 high-tech anode production facility is now open For over 30 years AIS Water has been a leader in designing

We believe in collaboration, not competition. With the

and manufacturing water disinfection technology for

opening of our new, dedicated anode production facility in

swimming pools.

2022, we can now proudly offer our Australian made anode material to fellow industry partners.

Since 2000 we have manufactured our own quality anode material that forms the heart of our award-winning residential

Please contact us today for all your anode material

and commercial chlorinators.

requirements, and make your supply chain issues and exorbitant freight costs a thing of the past.

AIS Water’s commitment to quality is not negotiable and means that our products, in particular our electrolytic cells,

Our new anode facility is further proof of AIS Water’s long-

are renowned for their longevity.

term commitment to our industry. It’s yet another reason to choose AIS Water.

AR

Download the AIS Water AR app from the Apple App Store or Google Play Store and scan the AIS Water logo to learn “Why choose AIS technology?”

2022 TELSTRA BUSINESS AWARDS QUEENSLAND WINNER

• The only anode production facility in the Southern Hemisphere • Trusted and proven technology • Australian made

2021

GOLD WINNER • Best Supplier

51 Millennium Place, Tingalpa, QLD 4173 Phone: +61 7 3396 5222 Email: info@aiswater.com.au

AUSTRALIA’S MOST AWARDED AND EXPERIENCED SUPPLIER OF POOL HEAT PUMP TECHNOLOGY

Ask us about our Evo Authorised Partnership today!

Healthy margins, delivering good profit for your business

EvoHeat generated leads in your nominated regions

Dedicated EvoHeat marketing campaigns to capture more sales for your business

Exclusive promotional campaigns and offers

Evo Fusion-i heat pump Extended Swim Season Select Performance Series 7kW to 19kW models 4.8 stars from 195 reviews

Evo Force-i heat pump Year Round Swim Season High Performance Series 9kW to 28kW models 4.9 stars from 240 reviews

Evo Edge-i heat pump Extended Swim Season Space Saving Design Ideal for tight installation locations & wall mounting

NEW SERIES

Evo DHP-R heat pump Year Round Swim Season Cold Climate Performance 9kW to 27kW models 4.7 stars from 37 reviews

Evo CS-i heat pump Commercial Series High Performance Inverter Series 65kW to 250kW models

2023 SPASA AWARDS

1300 859 933 | info@evoheat.com.au | evoheat.com.au

www.zodiac.co m.au

Published by The Intermedia Group Pty Ltd Published by ABN 940 025 83 682 The Intermedia Group Pty Ltd 41 Bridge Road, Glebe, NSW, 2037 Australia ABN 940 025 83 682 Ph: (02) 9660 2113 Fax: (02) 9660 4419 41 Bridge Road, Glebe, NSW, 2037 Australia On behalf of The Swimming Pool & Spa Association of Ph: (02) 9660 2113 Fax: (02) 9660 4419 Australia Ltd (SPASA Australia) On behalf of The Swimming Pool & Spa Association of Managing Maher Australia LtdEditor: (SPASAChris Australia) Phone: 0412 048 639 Managing Editor: Chris Maher Email: chrismaher@intermedia.com.au Phone: 0412 048 639 Contributor: Veda Dante, David Stennett.

Email: chrismaher@intermedia.com.au

editorial Reaching 150, and beyond

Advertising Manager: David Stennett Contributors: Veda Dante, Brenda Garrard-Forster.

Phone: 0404 725 554 Advertising Manager: David Stennett Email: david@spasa.com.au Phone: 0404 725 554 Art Director: Chris Papaspiros Email: david@spasa.com.au Production Jacqui Cooper Art Director:Manager: Chris Papaspiros Subscriptions: 1800 651 422 Cooper Production Manager: Jacqui Email: subscriptions@intermedia.com.au Subscriptions: 1800 651 422 Copyright Email: subscriptions@intermedia.com.au All material in this publication is copyright to the publisher Copyright and/or its contributors. No material may be reproduced All material in this publication is copyright to the publisher without the express permission of the publishers. and/or its contributors. No material may be reproduced without the express permission of the publishers.

Disclaimer: This publication is published by The Intermedia Group Pty Ltd (the “Publisher”) on behalf of SPASA Australia. Materials in Disclaimer: Thishave publication is published

by TheofIntermedia Group this publication been created by a variety different entities Pty (theextent “Publisher”) on behalf SPASA Australia.

Materials in and,Ltd to the permitted by law,ofthe Publisher accepts no liability this publication have been created a varietyshould of different entities for materials created by others.

All by materials be considered and, to thebyextent permitted by law, the Publisher accepts no liability protected Australian and international intellectual property laws. for materials by others. should be considered Unless you arecreated authorised by lawAllormaterials the copyright owner to do so, you protected

by Australian international intellectual propertyorlaws. may not copy any of theand materials.

The mention of a product service, Unless are authorised law or thedoes copyright ownerthe to do so, you person you or company in this by publication not indicate Publisher’s may not copy any the materials. mention of a product or service, endorsement.

Theof views expressed The in this publication do not necessarily person or company in of thisthepublication not indicate the officers Publisher’s represent the opinion Publisher,does its agents, company or endorsement. in this publication dopublication not necessarily employees. AnyThe useviews of theexpressed information contained in this is represent the Publisher, agents, company officers at the solethe riskopinion of the of person using thatitsinformation.

The user shouldor employees.

Any useenquiries of the information containedofinthe thisinformation publicationbefore is make independent as to the accuracy at the sole riskinformation. of the personAllusing thatorinformation.

The conditions, user should relying on that express implied terms, make independent enquiries as to the of the information warranties, statements, assurances andaccuracy representations in relationbefore to relying on thatits information.

Alland express or implied conditions, the Publisher, publications its services are terms, expressly excluded warranties, statements, and representations in relation to save for those conditionsassurances and warranties which must be implied under the Publisher, publications andoritsthe services are expressly laws of anyitsState of Australia provisions of Divisionexcluded 2 of Part save for Trade those Practices conditionsAct and1974 warranties mustmodification be implied under V of the and anywhich statutory or the laws of anythereof.

State ofToAustralia or permitted the provisions of Division 2 of Part re-enactment the extent by law, the Publisher will Vnotofbe theliable TradeforPractices Act 1974 and anyspecial, statutory modification or any damages including exemplary, punitive re-enactment thereof.

To the extent permitted by law,tothe Publisher will or consequential damages (including but not limited economic loss not be liable for or anyrevenue damages including special, exemplary, or loss of profit or loss of opportunity) or indirectpunitive loss or or consequential damages notorlimited to economic loss damage of any kind arising(including in contract,buttort otherwise, even if advised or losspossibility of profit orofrevenue or loss of opportunity) or indirect of the such loss of profits or damages.

While weloss useorour damage of any kind arisingaccuracy in contract, tortmaterials or otherwise, even iftoadvised best endeavours to ensure of the we create, the of the possibility lossPublisher of profitsexcludes or damages.

While we extent permitted of by such law, the all liability for use lossour best endeavours ensure accuracy of the materials westatements create, to that the resulting from anytoinaccuracies or false or misleading extent permitted law, the Publisher excludes all liability for loss may appear in thisbypublication. resulting from any inaccuracies or false or misleading statements that This issue of SPLASH! magazine published by The Intermedia Group may appear in this publication.

Pty Ltd (Intermedia) may contain magazine or subscription; offers, This issue of SPLASH! magazine

by Thewhich Intermedia competitions, forms and surveyspublished (Reader Offers) requireGroup you to Pty Ltd (Intermedia) may contain or subscription; provide information about yourself,magazine if you choose to enter oroffers, take part in competitions, forms information and surveysabout (Reader Offers)towhich requireIntermedia you to them. If you provide yourself Intermedia, provide abouttoyourself, if youwith choose to enter of or services take part in will useinformation this information provide you the products them.

If you provideand information about yourself to Intermedia, Intermedia you have requested may supply your information to contractors that will this information to Intermedia provide youwill withalso theuse products of services helpuse Intermedia to do this. your information you have requested andIntermedia may supply your information to contractors that to inform you of other publications, products, services and help Intermedia to do will alsotouse your information events.

Intermedia maythis. giveIntermedia your information organisations that are to inform special you of other publications, services and providing prizesIntermedia or offers that are clearlyproducts, associated with the events.

Intermedia information organisations that areto Reader Offer.

Unlessmay yougive tell your us not to, we maytogive your information providing special prizes offers clearly the other organisations thatormay usethat it toare inform youassociated about otherwith products, Reader Unless tellitustonot to, organisations we may give your servicesOffer. or events or you to give other thatinformation may use it to other thatwould may use inform you to about other products, for thisorganisations purpose. If you likeittotogain access the information services or holds eventsabout or to you, give please it to other organisations thatPrivacy may use it Intermedia contact Intermedia’s Officer for thisIntermedia purpose. IfGroup you would likePO to Box gain55, access toNSW the information at The Pty Ltd, Glebe, 2037.

Intermedia holds about you, please contact Intermedia’s Privacy Officer Copyright © 2023 - SPASA at The Intermedia Group Pty Ltd,Australia.

PO Box 55, Glebe, NSW 2037.

Although we don’t want to beat our own drum too often, we must celebrate the milestone of our 150th issue.

The first SPLASH! magazine was published way back in 1997, and we’ve gone from strength to strength over those 26 years.

We’ve continued in our efforts to bring important, engaging and inspiring information to you, and at the same time we’ve increased the depth and width of our offering, reaching many more people in many more ways.

Chris Maher Managing Editor chrismaher@ intermedia.com.au

Over those 26 years, the magazine and the brand as a whole has morphed as the ownership changed. First, the Benger family started the whole thing, perceiving the need for a magazine to take on issues in the industry. It grew in a new direction when Intermedia bought it, increasing the frequency, improving the look and adding digital components. SPASA purchased it in 2017, helping propel it into the future with new ideas and increased reach. You can read more about the SPLASH! story on page 21.

One thing that didn’t exist when SPLASH! first started was the National Pool of the Year, which is our cover story this issue.

Discussing the construction of the year’s best pool in the country always offers plenty of scope for valuable lessons and interesting observations, and it is well worth reading the interview on this outstanding project. We also list the winners and finalists in all the categories of the National Awards.

This issue we also delve into how to make money from selling pool cleaners, we look at innovations in commercial filtration and see how they compare with existing methods, we visit another manufacturing facility that’s helping keep the Australian industry ticking along, and we take a tour of the latest aquatic centre to grace Western Sydney.

I hope you enjoy this issue – and the next 150 as well!

Copyright © 2023 - SPASA Australia.

Proudly supported by Proudly supported by The views expressed in this magazine do not necessarily represent those of the above supporters, nor should any product advertised The views expressed magazine do not necessarily represent in SPLASH! magazineinbethis seen to be endorsed by the above. those of the above supporters, nor should any product advertised in SPLASH! magazine be seen to be endorsed by the above.

The Intermedia Group takes its Corporate and Social Responsibilities seriously and is committed to reducing its impact on the environment. We continuously strive to improve our environmental performance and to initiate additional CSR based projects and activities. As part of our company policy we ensure that the products and services used in the manufacture of this magazine are sourced from environmentally responsible suppliers. This magazine has been printed on paper produced from sustainably sourced wood and pulp fibre and is accredited under PEFC chain of custody. PEFC certified wood and paper products come from environmentally appropriate, socially beneficial and economically viable management of forests.

The cover

The cover shows the 2023 National Pool of the Year built by Graziani Pools + Landscape. The story is on page 24.

Photography by Michael Conroy, Silvertone Photography.

October/November 2023 SPLASH! 7

Oasis Aquatics, from the pool experts at Sunlover.

Oasis Aquatics is founded on decades of expertise in the swimming industry. Now providing a complete range of state of the art pool products.

Premium & Variable Speed Pumps

Cartridge Filters

Media Filters

Chlorinators

Smart Control System

Dosing

Over 35 years of experience in the industry makes us the expert choice for advice, quality products and after sales support.

Head Office

NSW

QLD

6-8 Austral Place Hallam VIC 3803

Unit 2, 10 Boden Road Seven Hills NSW 2147

11 Andys Court Upper Coomera QLD 4209

Phone: 03 9887 2131

Phone: 02 9838 0000

Phone: 07 5679 6821

oasisaquatics.com.au

28

24 21 SPLASH! reaches 150 editions

In the 26th year since SPLASH! was first published, the magazine has now reached the milestone of 150 editions.

38

24 Creating a new standard, nine

metres above the ground The 2023 National Pool of the Year is an astounding Perth project, raised nine metres above the ground and taking in spectacular views of the Swan River.

28 2023 National Pool & Spa

Contents 38 Cleaning up with pool cleaners

Selling pool cleaners can add to the bottom line of retailers and builders, but what are the key selling points that can turn interest into a sale?

50 Made in Dandenong 64

Awards of Excellence All the winners and finalists in the big annual pool and spa awards, drawing the finalists from the winners of the state and territory awards held earlier in the year.

regulars News. . . . . . . . . . . . . . . . . . . . . . . . . . .10

Commercial news . . . . . . . . . . . . . . . 60

Pool DAs . . . . . . . . . . . . . . . . . . . . . . . 11

New products. . . . . . . . . . . . . . . . . . . 80

Calendar. . . . . . . . . . . . . . . . . . . . . . . 13

Ad index. . . . . . . . . . . . . . . . . . . . . . . . 82

The latest instalment of our manufacturing series takes a look at one of the big full line pool and spa equipment producers, Pentair, including a visit to their Melbourne manufacturing facility.

64 Long wait over as Parramatta

gets its new aquatic centre Six years after the demolition of the old pool, the new Parramatta Aquatic Centre is finally open – and it has been worth the wait.

68 New filtration options join tried

and true commercial solutions As well at long-trusted forms of commercial pool filtration, there are some new ideas making an impact in this space.

October/November 2023 SPLASH! 9

news

Distribution

Waterco signs two deals to strengthen offering Waterco has continued to expand its premium water treatment portfolio by partnering with Esam, a world leader in the design and production of high-quality side channel blowers and industrial air compressors.

technology to Australia and New Zealand, empowering businesses and communities to achieve greater energy efficiency and environmental sustainability.”

The partnership will bring Esam’s toptier side channel blowers to the Australian and New Zealand markets, while enhancing Waterco’s commitment to providing cuttingedge solutions.

Waterco extends exclusive distribution agreement with LiqTech

“We are thrilled to partner with Esam to offer their exceptional blowers to our customers,” says Waterco Limited CCO Jo Ainsworth.

“Esam’s commitment to quality aligns perfectly with Waterco’s mission to provide innovative and sustainable solutions to the water treatment industry. This partnership reinforces our dedication to meeting the evolving needs of our customers,” she says.

Ainsworth says that Esam’s Italianmade side channel blowers are known for their exceptional quality, reliability and efficiency, making them the perfect addition to Waterco’s extensive portfolio of water treatment solutions.

The distribution agreement signifies a significant milestone for both companies as they work together to meet the increasing demand for first-class blowers in the region.

“Esam is excited to collaborate with Waterco, a company with a stellar reputation in the industry,” says Esam CEO Greg Fox. “Together, we will bring cutting-edge blower

Esam’s blowers in use 10

SPLASH!

October/November 2023

In another successful partnership arrangement, Waterco solidified its relationship with clean technology company LiqTech.

The deal sees Waterco extend its exclusive distribution agreement to supply advanced silicone membrane filtration systems across Australia, New Zealand, Papua New Guinea and the Pacific Islands.

Using nanotechnology, LiqTech develops products using proprietary silicon carbide technology, resulting in a wide range of component membranes, membrane systems and filters for both microfiltration and ultrafiltration (UFF) applications.

This collaboration combines Waterco’s expertise in water treatment with LiqTech’s innovative filtration technologies to provide high-quality solutions for commercial aquatic applications in the global UFF market.

“We are excited to extend our exclusive partnership with LiqTech,” says Waterco’s commercial and water treatment sales manager Andy Gale.

“This collaboration enables Waterco to offer customers the most advanced and environment-friendly filtration solutions

LiqTech’s pool filtration system available while widening our offering to the market generally.

“Our commitment to quality and sustainability aligns perfectly with LiqTech’s vision, making this an excellent synergy for both companies.”

LiqTech president and CEO Fei Chen says she is equally thrilled to extend the partnership.

“Waterco has been a fantastic partner for LiqTech and we are excited to continue our exclusive distribution agreement across Australasia,” she says.

“Together, we will be able to reach a wider audience and make a substantial impact in the global aquatics and water treatment industries.”

This partnership aims to provide innovative solutions specifically tailored to commercial aquatic facilities.

Gale says customers can expect an even more extensive selection of LiqTech’s products, including advanced pool and spa filtration systems that prioritise efficiency, sustainability, and water purity.

“Waterco and LiqTech are committed to delivering top-tier customer support, technical expertise and sustainable products, ensuring the continued satisfaction of customers,” he says.

For more on LiqTech’s products see the commercial filtration feature on page 68.

Contact: www.waterco.com.au

Jun

news

Annual DA numbers down by 14 per cent Comparing the available pool DA figures for the 12 months to September with the same period last year, annual applications were down by 14 percent nationally. South Australia was up by 67 per cent and Victoria was up by 19 per cent, but other states were down: Western Australia by 31 per cent, Queensland by 26 per cent and New South Wales by 23 per cent.

The numbers over the most recent three months were down by 23 per cent nationally when compared to the same period last year. The July-September numbers from Cordell show South Australia up by a massive 273 per cent, but all other states down: Queensland down by 39 per cent, Victoria by 29 per cent, and Western Australia and New South Wales by 28 per cent.

Yearly comparison by month

Council investigating allegations in relation to pool safety inspections Lane Cove Council is investigating serious allegations made by a whistleblower employee and published by the Sydney Morning Herald.

The Herald article aired claims by the council’s sole compliance officer including that the council’s pool safety inspection program was seriously deficient.

An amendment to the Swimming Pools Act 1992, in force since 2016, requires local authorities to develop a plan for pool safety inspections and implement it after a period of public consultation.

The officer, Neil Lynch, told the Herald that without a formal plan in Year old based on the Year new place, he developed a draft policy programs used by other 2500 Sydney councils, but it was not adopted.

7000

Building material costs stabilise 6000 5000 4000 3000 2000

Jul

The cost of building materials has remained stable in the September 1000 Quarter 2023 – the 0 first time since the pandemic.

Aug Sep

NSW

VIC

QLD

WA

SA

HIA senior economist Tom Devitt says the ABS Producer Price Index for house construction inputs saw a 0.0 per cent change in the September 2023 quarter compared to the previous quarter.

“This sees the cost of house building materials just 4.4 per cent higher over the year, compared to a 17.3 per cent annual increase in 2021/22.

“Last year, structural timber and reinforcing steel prices were both up by more than 60 per cent on pre-pandemic levels. In the last year, they have declined by 8.8 per cent and 5.3 per cent respectively,” he says.

Yearly comparison by State

8000 7000

2000

6000 5000

1500

4000 1000

3000 2000

500

0

1000

Oct Nov Dec

Jan

Feb Mar Apr May Jun

Jul

Aug Sep

0

N

Year new

20000

8000 7000

15000

6000 5000

10000

4000 3000

5000

2000 1000 0

NSW

Year old

National yearly comparison

SPLASH! will update the story when the results of the investigation Year old Year new become available.

8000

Sep

Y

Year new

Year old

He also told the Herald that the backyard pool in which a near 2000 drowning occurred, after a child entered through a gate with a defective 1500 lock, would have been inspected up to three times if a proper plan had been in place. Lynch expressed remorse that he did not push harder for 1000 his plan to be implemented.

Lane Cove Council500 replied to SPLASH! to say that, as the allegations are being investigated, it would be inappropriate for Council and/ 0 Oct Nov that Dec are Jan related Feb Mar Apr allegations, May Jun Jul Aug or its staff to respond to matters to the particularly as it could prejudice both the investigation and its outcome.

Year old 2500

VIC

QLD

WA

SA

Year new

20000

15000

10000

5000

0

While these figures give an indication of the way the market is trending, they are not comprehensive and don’t include all pools built or even all DAs lodged. By some estimates, the total national numbers including all types of pools could be almost double these figures. They do not include pool projects that are approved as part of a new home, smaller projects under the cost threshold, renovations that don’t require a DA, or some aboveground pools. Additionally, not all councils are forthcoming with data or report on time; councils in some states such as Queensland and Victoria are particularly reluctant. For further information, call Cordell Information on 1300 734 318.

October/November 2023

SPLASH! 11

0

news

Industry moves

Poolwerx appoints seasoned board expert as new Chair two public companies on the NYSE and taking two companies private, as well as being the recipient of several prestigious awards including CFO of the Year, Executive of the Year and Most Influential Board Member Awards in the United States. She has also served as Chair of audit committees, compensation committees, and as a member of nominating and governance committees.

Executive director and founder of Poolwerx, John O’Brien says that Collyns’ 20 years of knowledge leading franchise businesses in more than 18 countries – together with her experience partnering with venture capital and private equity – provides a competitive edge for Poolwerx as they expand across Australia, New Zealand and North America.

Sue Collyns Poolwerx has appointed seasoned public company executive Sue Collyns as Chair to continue bolstering the company’s ambitious growth, innovation and technology goals.

With almost three decades of experience in the US and Australia, Collyns brings deep experience in C-suite executive and board roles across various sectors, including some of the largest companies in the world such as Lion/Pepsi; CPK/Dine/CAVA/Bluestone Lane Restaurants; Glaxo pharmaceuticals; Sony and PwC. Originally from Australia and relocated to the United States in 1994, Collyns has served as an executive director for eight years and held executive positions including two terms as CFO in publicly traded companies in the US. Her impressive track record includes leading

Keep informed by subscribing to the free online newsletter.

Long wait over as Parramatta gets a sparkling new aquatic centre After a six year wait, the new Parramatta Aquatic Centre opened for the public, to acclaim from the pool-starved locals.

12

SPLASH!

“We are thrilled to welcome Sue to the team,” he says. “Her global perspective, dedication to excellence and passion for the Poolwerx brand will be instrumental in guiding the company to new heights. This appointment represents a significant milestone in our growth, and we are perfectly positioned and excited to capitalise on the market opportunities that lie ahead.

“A core value of Poolwerx is to constantly evolve to honour our key values ‘dare to succeed’ and ‘find the better way’ – I am confident that with Sue as Chair, we will continue to realise the vision we established 30 years ago.”

Collyns says she has always been intellectually curious and enjoyed driving business success.

“At this stage of my career, I am passionate about legacy and sharing my experience as a

C-suite executive and six-time board member to help businesses and management teams reach their full potential, give-back to the community and execute strategies that maximise shareholder value,” she says.

“It’s where I think I can have the most impact and drive ROI.” Her enthusiasm for Poolwerx extends beyond business, as she shared her own personal memories of growing up in the Sydney suburbs and swimming in the pool with her family from a young age. She understands the emotional impact and shared experiences a pool can have on families and communities, making her a passionate and authentic advocate for the brand.

“I can’t emphasise enough how important Poolwerx is, not just as an example of a great Australian entrepreneurial success story with a clear founder-led vision and team of passionate franchisee partners, but also as a business that provides happiness and backyard memories,” she says.

“I’ve always been drawn to businesses, brands and cultures that inspire me, and Poolwerx achieves all three in spades and resonates on a deep and personal level.”

Retirement of Russ Reynolds Collyns is succeeding former Chair Russ Reynolds, who has retired due to a family health matter.

O’Brien says that he, the board and entire Poolwerx team thank him for his service and wish him all the best in his future endeavours.

Top five online news stories

The online stories that made the news over the past two months.

New draft pool fencing standards to be discussed Industry members were invited to participate in online discussions around the new draft standard AS1926.1.

October/November 2023

Fluidra appoints new head for Asian office Charles Lim was appointed to lead the Asian business for Fluidra from the regional office in Singapore.

Poolwerx appoints seasoned board expert as new Chair Following the retirement of Russ Reynolds, highly experienced public company executive Sue Collyns was appointed as Poolwerx’ new Chair.

Graziani Pools + Landscapes wins 2023 National Pool of the Year The gala night for the industry’s best saw Graziani Pools awarded the top accolade for National Pool of the Year.

news

Upcoming events 2023 Nov 27-30

Piscina & Wellness, Barcelona

Nov 29-30

Engineers Australia Climate Smart Engineering Conference, Melbourne Convention and Exhibition Centre

Dec 1

SPASA End of Year Event, Perth, WA

Dec 7

SPASA End of Year Event, Adelaide, SA

Dec 4-7

Canadian Pool & Spa Conference & Expo, Niagara Falls, Ontario

2024 Jan 16-18

ISSA International Swim School Spectacular, Dubai

Feb 2-4

Melbourne Pool & Spa Show

Feb 17-18

Perth Pool & Spa Lifestyle Expo

Mar 2-3

Sydney Pool & Spa Lifestyle Expo

Mar 23-24

Adelaide Pool & Spa Lifestyle Expo

May 11-2

New Zealand Pool & Spa Expo 2024

May 18-19

Brisbane Pool Spa and Lifestyle Expo

June 15

SPASA Awards Gala Evening, Qld

June 22

SPASA Awards Gala Evening, SA

June 29

SPASA Awards Gala Evening, NSW

July 20

SPASA Awards Gala Evening, WA

July 27

SPASA Awards Gala Evening, Vic

Aug 1

SPASA Awards Gala Evening, Tas

Aug 2

SPASA Awards Gala Evening, NZ

Aug 20-22

Australian Swim Schools Association National Conference, Gold Coast Convention & Exhibition Centre

Aug 21-22

SPLASH! Pool & Spa Trade Show, Gold Coast Convention & Exhibition Centre

Aug 21

SPASA Awards Gala Evening, Nationals

More details at splashmagazine.com.au. Dates are subject to change and should be checked with the relevant organisation. Send calendar submissions to info@splashmagazine.com.au.

October/November 2023

Enviropro Dual Filtration System_Splash 270mm x 90mm.indd 1

SPLASH! 13

11/10/2023 4:25 PM

news

The new draft pool safety barrier standard.

Image: RLSSA

Standards

In Brief Leading US swimming pool state, California, has proposed regulations to reduce water use by limiting the amount of water that suppliers can deliver to their customers annually. The California Pool & Spa Association (CPSA) says that if enacted, the new law would force water suppliers to reduce water consumption by 20 per cent. Those limits are expected to be ratcheted down further in 2030 and 2035.

Meanwhile, California is also looking to reduce energy consumption in the pool industry. By September 2025, new pool equipment sold in California must include controls that adjust their energy usage to non-peak hours. The state energy commission says that once all pools transition to this equipment, the reduction in emissions will be equivalent to getting 85,000 cars off the road.

INSNRG has established a Sydney warehouse including sales or servicing at Unit 5/32-38 Belmore Road, Punchbowl. Some of the services provided include trade-only sales and supply, spare parts, pump repairs and quoting, chlorinator repairs and quoting, automation assistance, gas heaters and heat pump assistance, product displays and testing facilities.

Contact: 0491 260 642; nsw@insnrg.com.

ASIC has come under fire for failing to prosecute any of the hundreds of failed construction companies suspected of insolvent trading.

A parliamentary inquiry is currently scrutinising whether ASIC is slow to act and failing to protect ordinary Australians.

Three in four (682 out of 919) construction companies that folded in the 2021-22 financial year alone were suspected of insolvent trading.

14

SPLASH!

October/November 2023

New draft pool fencing standard released The new draft of Australian Standard AS1926.1– Swimming pool safety – Safety barriers for swimming pools was released for public comment in October.

SPASA’s webinar, aimed at highlighting the positive aspects and key concerns of the new draft standard, allows for public comment and resources. Held on November 9, SPASA will provide a webinar summary of the points raised in the next issue.

SPASA COO Spiros Dassakis says that AS1926.1 is critical to the swimming pool and spa industry and the proposed changes in the draft standard include several new requirements that have the potential to impact pool industry businesses.

Contact: spiros@spasa.com.au

Distribution

Pool Ranger launches season Pool Ranger recently held a product launch at the Dee Why RSL, and 268 trade customers turned up to learn about the products in the new catalogue and specifically from four Australian owned companies: Aquea Pool Products, EvoHeat Heat Pumps, Naked Freshwater System and Splashme Control Systems.

released a new website with an easier ordering and warranty platform.

Contact: www.poolranger.com.au Naked Pools’ presentation

Managing director Michael Griffin says during covid, nights like these couldn’t happen, but now everyone is extremely happy to get together to learn, network and socialise.

“The staff also really enjoyed meeting some of the new customers for the first time,” he says.

Pool Ranger’s new catalogue is 294 pages with more than 8000 items, while the company has also

Training

IRLearning launches course to introduce participants to the pool and spa industry

industry, a commitment to safety and safe work practices and great product knowledge. You also need to be great with customers and love problem solving.

“The Introduction to the Swimming Pool and Spa industry course is the first in a series of courses to be released by IRLearning that delivers the required content for participants to learn in an easy, self-paced online format, anytime and from anywhere,” says IRLearning general manager, Wendy Donaldson.

“Supported by SPASA and designed and developed in collaboration with leading experts in the swimming pool and spa industry, this new course meets the needs and requirements of pool shop retailers and service technicians, with relevant modules that complement in-house induction training.

“If you’re new to the swimming pool and spa industry or want to learn more about pools and spas, this introductory course offers the ideal learning opportunity to fast track your industry knowledge,” she says.

The Institute of Research and Learning (IRLearning) has launched a new eLearning course – Introduction to the Swimming Pool and Spa industry.

To thrive as a pool shop retailer or a service technician, you need a solid understanding of the

Donaldson says courses like this help attract new entrants to the industry and keep existing employees upskilled.

They also support the promotion of career pathways by providing entry level education that will lead into the Certificate III Retail and Certificate III in Service Technician qualifications.

Contact: www.irlearning.com

ps htt

The Power of Silence

y ve da qr. ://

A pool pump so quiet your customers won’t even know its running.

. ter wa CL GI m/ co Davey. Proudly Australian since 1934.

daveywater.com

news Industry moves

Fluidra appoints Charles Lim to head up Asian office Fluidra has appointed Charles Lim as GM Fluidra Asia to head up its regional Asian office, based in Singapore.

Fluidra has expanded significantly since then, and now operates from seven branches throughout the region, employing 110 staff.

Managing director APAC Stephen Matysiak says that while Lim is new to Fluidra and the industry, he has a wealth of experience in both commercial and distribution businesses across Asia.

Lim is supported by regional finance lead Shirley Tam and a team of experienced country managers and local staff based in Thailand, Indonesia, Vietnam, China, Hong Kong and Malaysia. Fluidra is currently setting up operations in Philippines.

Fluidra, the leading global supplier of pool equipment and chemicals, has a strong market presence in the Asia Pacific region. The business has operated in Asia for more than 20 years, with its Singapore regional office set up more than 15 years ago.

Fluidra’s business in Asia comprises a combination of project work and retail/ distribution of residential-style pool care products. The commercial projects span everything from hotel and resorts, condos

Charles Lim and apartments, Olympic swimming pools and aquatic centres, to fountains and other specialised water projects.

Fluidra Asia has many years of experience in designing and project managing commercial pools to suit varying budgets and customer needs. Products used in Asia are sourced primarily from the Fluidra global network, including from Australia.

Contact: clim@fluidra.sg

Industry moves

Lo-Chlor appoints new Queensland sales executive Lo-Chlor Chemicals has appointed Kerry Chong as an additional sales executive to their Queensland sales team.

Chong has 15 years’ experience in the swimming pool and spa industry, having been involved in retail, wholesale and manufacturing in both New South Wales and Queensland, giving him an extensive knowledge of the industry’s many facets from the ground up.

Managing director Paul Simons says in particular his retailing experience will significantly aid customer relations.

“His past experience of managing a pool shop in Sydney for many years – as the trusted employee, friend and confidant of the owner – will have given him a thorough insight into what will be expected of him

from the other side of the counter.

“Kerry will become a welcome addition to the Lo-Chlor Queensland sales team and is looking forward to being able to offer our loyal and valued customers, in the areas that he will cover in Queensland, all the expertise and assistance that he can.”

“Meagan and Kerry have worked together in the past within another pool industry company and therefore working as a team will be nothing new to them,” says Simons.

Kerry Chong and Meagan Le May

Chong will work in close conjunction with Meagan Le May, Lo-Chlor’s other Queensland sales executive.

“Everyone at Lo-Chlor feels that Kerry is a great acquisition for the company. It goes without saying that both Meagan, Kerry and Lo-Chlor will continue to provide customers with the same old fashioned, friendly, attentive, personal service, as well as the technical back up and prompt delivery that they have always given in the past.”

Contact: erry Chong: 0400 413 476; K Kerry@lochlor.com.au eagan Le May: 0448 617 997; M Meagan@lochlor.com.au

Industry moves

Naked appoints new BDM for Victoria and Tasmania Phoenix Goozee

Naked Pools has appointed Phoenix Goozee as business development manager for Victoria and Tasmania.

Starting as a landscape apprentice, Goozee later joined the Reece Group and worked there for eight years, initially as an assistant before being promoted to the role of business development manager in the Pool and Irrigation division in Victoria.

For the past 18 months he has been operations manager for one of Victoria’s

16

SPLASH!

October/November 2023

leading pool installation companies on the south peninsula.

“We’re delighted to have Phoenix join the Naked gang,” says business owner Darren Milne.

“His skills and also passion for detail, particularly in customer service, will be an enormous asset for us and our customers”.

Alongside his entrepreneurial side, Goozee also has a passion for golf and the outdoors and is the proud father of baby girl Olive.

Contact: 0498 766 957; phoenix@naked-pools.com

www.remco.co m.au

ww

ayw w.h

S.Line Pro Fi

Heat Pump Range

with Lateral Ventilation

-p ard m. l.co oo

www.hayward-pool.com.au PUMPS

FILTERS

HEAT PUMPS

SANITISATION

au

CHAMPION SMALLER SPACES 1300 766 571 CLEANERS

WHITE GOODS

news

Legislation

Update on business compliance issues Brenda Garrard-Forster, general manager of HRAnywhere, updates us on three relevant changes in the legislative and human resources world.

By Brenda Garrard-Forster What is new with industrial manslaughter Every state but Tasmania recognises industrial manslaughter as a crime with varying but substantial financial penalties for businesses and prison time for individuals.

Recently, in South Australia, the Work Health and Safety (Industrial Manslaughter) Amendment Bill was introduced with increased penalties for the most serious health and safety breaches. These penalties also recognise the significant loss suffered by the families of workers who die in preventable workplace incidents.

Individuals can face a maximum penalty of up to 20 years behind bars, while companies can be fined by up to $18 million if they are found to be reckless or grossly negligent in conduct which breaches a work health and safety duty, according to the Bill.

It is imperative, especially for high-risk businesses, to identify hazards to mitigate the risk of any preventable workplace injury or illness, especially if there is a risk of death.

Workcover premiums Every business must ensure they have Workers Compensation Insurance to cover all their employees. There are two categories that will affect your WorkCover premium – remuneration and industry.

If employee remuneration is $200,000 or less, your insurance premium will be calculated using the industry rate. If the remuneration is more, it will be calculated differently. Instead, your Workcover premium will be calculated taking into account your claims experience relative to the claims experience of the rest of your industry.

This means that if your business performs better than your industry average, you will pay less. If not, you will pay more. It is very possible that your WorkCover premium is too high. You may have provided incorrect remuneration data or perhaps WorkSafe has made an incorrect industry classification.

The process of auditing this data is laborious and tedious but can reap large rewards in the form of refund. Talk to HRAnywhere about actioning this for you – it is a free service, and you will only incur a cost if we can secure you a refund!

Earlier this year we secured a refund for one of our clients of $150,000 for the past two years of premiums and they will also receive a refund of approximately $68,000 on their FY22/23 premium. In addition to these refunds, their FY23/24 premium will see a large saving.

The Protecting Worker Entitlements Act 2023 Recently the federal Fair Work Legislation Amendment (Protecting Worker Entitlements) Act 2023 was passed which altered five key areas of employment law, two of which were effective 1 July 2023: unpaid parental leave entitlements; and further clarity around migrant worker entitlements.

Unpaid parental leave entitlements have three key changes which include: • The ability for both parents to take up to 24 months of unpaid parental leave, regardless of how much leave the other parent has taken; • An increase in flexible parental leave days from 30 to 100 days; and • The removal of the 8 week limit on employees taking concurrent parental leave.

Regarding the clarity around migrant worker entitlements, it should be noted that they are still entitled to protections under the Fair Work Act 2009, even if they have breached their visa conditions or lost rights to work in this country.

The three other changes will be effective later this year include: • Changes to rules around ongoing and variable deductions from an employee’s pay; • Introducing superannuation entitlements into the NES; • And changes to long service leave in the coal mining industry.

Contact: 1300 208 828; info@hranywhere.com.au October/November 2023

SPLASH! 19

When yo� Pool Lighting is looking a bit dated – be the one to stand out.

Made in Australia

www.aquaquip.com.au

feature

SPLASH! reaches 150 editions

I

n our 26th year since the first magazine was published to inform and engage the swimming pool and spa industry, SPLASH! has now reached the milestone of 150 editions.

Back in 1997, the first SPLASH! issue was a thin magazine put together by Queensland pool shop owners Carol and Kevin Benger to keep the Australian swimming pool and spa industry informed about important business issues – in particular what Carol believed was price gauging by the National Registration Board (NRA), which at the time administered chemical registration fees.

While the magazine went from strength to strength, the NRA went in the other direction – dissolved by parliament and replaced by the establishment of the Australian Pesticides and Veterinary Medicines Authority (APVMA) under new guidelines.

SPLASH! immediately found an audience and over time its readership grew to where it was distributed to 36 countries around the world – while always maintaining a strong local focus.

The foreign distribution has morphed from print editions to digital versions, but it is still read widely around the world; while in Australia and New Zealand, the distribution has grown in leaps and bounds.

The Intermedia Group bought the magazine and related trade show from the Bengers in 2005, and brought in managing editor Chris Maher who, among many other mainstream editing, journalism, public affairs and media consulting roles, had a history in the pool and spa industry – having steered consumer magazine Poolside and related titles from their beginning. Dave McLeod managed sales before Karen Jaques took on that role.

Sadly Kevin Benger passed away in March 2008, but had said he was thrilled with the way the publication and show were progressing under the new owners.

The magazine was redesigned and moved to a larger, more inviting format, and online components were introduced, including video, social media, a newsletter and a website. This was part of the three-pronged strategy to bring people together via print, online and face-to-face.

In 2008, SPLASH! was recognised at the Publishers Australia Awards for its series of stories and lobbying efforts regarding suction safety standards. The publication was also praised for its development of the SPLASH! Environmental Awards, which had two purposes – to encourage environmental efficiency in the industry, and to create a vehicle

TOP LEFT: The very first issue with its very basic cover

October/November 2023

SPLASH! 21

to promote those efforts to consumers and government, and so provide a better public and government attitude to the industry. The efforts saw extensive promotion of the winners in mainstream media.

Initially held as a gala event, the awards were later held in conjunction with the first National SPASA Awards event – at SPLASH! on the Gold Coast. Eventually SPASA’s adoption of environmental categories superseded the need for a standalone environmental award program.

The SPLASH! Expo

The face-to-face component came through the SPLASH! Pool & Spa Trade Show, which started in a rudimentary fashion in 1998 before growing to international standard. Apart from the earliest shows, it has been held biannually on the Gold Coast, first at Jupiters Casino before moving across the road to the new Gold Coast Convention & Exhibition Centre.

It now fills four halls and attracts thousands of attendees from around Australia, New Zealand, South East Asia and globally – making it the largest and most impressive pool and spa trade show in the southern hemisphere and the region.

In 2010 the expo won the highest honour available for expos – the Exhibition Association of Australia Awards for the Best Show in Australia or New Zealand – outpointing many larger exhibitions and well-known consumer shows.

The expo and its popular seminar program also ventured abroad, hosting several editions in Auckland and Singapore, combining for a period with French organisation GL Events as well as the Architecture & Building Services Expo, and in 2014 hosted the first edition of the World Aquatic Health Conference outside the USA. From 2016, the Australia Swim Schools Conference has been held in conjunction with SPLASH!.

22

SPLASH!

October/November 2023

Joining the industry revolution

The brand took a further leap forward in 2017 when it was acquired by the peak swimming pool and spa industry body, SPASA Australia.

While Maher remained managing editor, David Stennett was brought in as media and sales manager. He quickly developed strong relationships with SPLASH!’s partners, helping take the brand to new heights.

As SPASA made more acquisitions in the publishing space, SPLASH! became the trade communication and expo brand, a sister to the Pool & Spa brand for consumer communication and expos.

SPLASH! continues to go from strength to strength. The digital side has been fostered, and new ways have been found for industry players to reach their market, such as the Ready Set SPLASH! podcast hosted by Stennett with operations manager Luke Daly.

Under SPASA’s ownership, the magazine’s reach has more than doubled, and innovative digital solutions help more pool and spa people connect with each other, assisting businesses across the whole industry.

SPASA Australia CEO Lindsay McGrath says that reaching the milestone of 150 issues is quite an accomplishment for SPLASH!.

“SPLASH! has certainly come a long way since that first magazine back in 1997,” he says. “It is a key element of SPASA’s business-to-business communication strategy, and sits alongside our consumer magazines under the Pool & Spa brand.

“The SPLASH! brand informs and inspires industry members through print and digital platforms, as well as face-to-face at the premier trade event in the region, the SPLASH! Pool & Spa Trade Show.

“We’re proud of how the brand has grown under our stewardship, and we’re confident it will continue to flourish in the years to come.” n

ABOVE: Kevin and Carol Benger, who started the magazine in 1997 while running a Brisbane pool shop ABOVE MIDDLE: Announcing the purchase of the SPLASH! brand

by SPASA Australia in 2017, Lindsay McGrath, John O’Brien, Lynley Papineau, Simon Grover and Simon Cooper

Put pools in your pocket.

Our maX app gives you access to Reece Irrigation & Pools on your phone. It puts live pricing, stock availability, online ordering, delivery tracking and more in the palm of your hand. It’s your next pool project, on your terms.

Reece. Works for you.

Find out more at reece.com.au/pools

feature

Creating a new standard, nine metres above the ground

T

he 2023 National Pool of the Year is an astounding Perth project. Raised nine metres above the ground, it takes in spectacular views of the Swan River, and creates an aquatic world of its own on the beautifully landscaped terrace.

The project features an impressive 20 lineal metres of infinity edge, a wading deck, an overflow pool and a series of koi ponds.

Construction required one pour of 45 cubic metres of concrete in the pool, and 15 cubic metres in the pond. The pool is even more stunning by night with more than 25 lineal metres of strip lighting illuminating the water on the external walls.

The pool was built by Graziani Pools + Landscape, and receiving the award was a bittersweet moment, as the whole Graziani team and family were still mourning the loss of founder Don Graziani, who passed away only two weeks before the presentation.

Kai Linke is one of the two directors who manage the business, the other being Don’s son Anthony Graziani. We spoke with Linke about the project and the legacy of Don Graziani.

Learning from the best

“Don would have been over to moon to win the award,” says Linke.

“He always wanted us to succeed. He’d been around for a very long time and he helped us throughout his career. I bought his share of the business when he retired, about six years ago.”

At the time, Linke had been working for Graziani as an employee of the pool building company.

The amazing 2023 National Pool of the Year by Graziani Pools + Landscape.

Images by Michael Conroy, Silvertone Photography

“I was very lucky to have him as my mentor,” he says. “I had a good three or four years with him where he was working alongside me and teaching me what he knew.”

Don Graziani came to Australia in 1957 as a 17- year-old from Pollutri, Italy, and worked at a number of trades before entering the pool industry in 1959 with Pine Valley Pools.

He quickly saw that his skill set and work ethic would translate into starting his own pool business.

He began developing his reputation amongst the industry and became sought after by Perth’s best architects and builders. He hired a team of loyal employees, most of whom stayed with him for more than 20 years. Of particular note is Viktorio Di Virgilio, who worked for him for more than 40 years.

Meanwhile, Linke’s specialist background was in hydraulics, and while he had experience in construction, it was nothing of the calibre that Don could teach him.

“I was very lucky,” says Linke. “He taught me how to build a very good product. He was very thorough and taught me a lot of tricks of the trade which he learned over 54 years in the industry.

“It was just great working with him, it was always easy.”

By the time Linke joined the business Anthony had taken over as lead manager, so Don had plenty of time to impart the deep industry knowledge of a master craftsman.

“And he’d perfected the art of pool building,” Linke says.

The owner wanted the pool to reflect the view to the Swan River and beyond

Massive three metre long tiles were cut down to 1.7 metres by 1.4 metres

24

SPLASH!

October/November 2023

feature

Timber walkways wrap around three sides of the pool, and cover the koi pond equipment

The koi pond idea was added after the main pool shell was finished

October/November 2023

SPLASH! 25

feature

Height also created general accessibility complexities as materials needed to be craned up to the pool level.

“This was a large and busy construction site.

There were many other trades onsite in close proximity to the pool and pond construction – we were constantly battling for space and dealing with breakage issues.”

Clean lines

Nine metres high

Graziani Pools + Landscape was known to this project’s lead contractor, and they knew Graziani was experienced with large, high-end pool projects of this type.

Graziani was also known to the client, as they had done a few small jobs at his previous residence. He was happy with their work and felt comfortable with them, which was crucial considering it would be a long and demanding job.

The pool build took about eight months to complete, spread over two years to fit in with the home build.

Linke’s expertise in hydraulics came in particularly handy with this project, as the plant room was located nine metres below the pool.

“We had to work with that nine-metre head pressure,” he says. “We installed powerful variable speed pumps, calculated on flow and how they can perform pushing water up that sort of height,” he says.

“It was very interesting, and there was some trial and error, to be honest. You can calculate certain things, but then you have to turn it all on and see how it goes. One of our guys who’s also in hydraulics and I spent several weeks on it. It was quite a learning curve, but when we turned it on, it performed 95 per cent straight up, which was great. And then the other five percent was just trial and error.”

Of course, everything had to be 100 per cent.

The height also meant they handled the pour differently.

“We poured concrete for the pool and overflow trough at the same time. This required us to set up a boom pump with twin hoses to pump the concrete through the boom and have two concrete sprayers: one internal and one external. This was due to the height of the pool from the ground being nine metres. We had a team of seven people cutting concrete as it was being poured,” he says.

“This also ensured no cold joints were created doing one pour, instead of two, as it creates a stronger product. We had to take great care, as the pool – being a suspended structure – cannot leak.”

26

SPLASH!

October/November 2023

ABOVE: Aerial shot showing the main pool, the overflow pool and the koi ponds

BELOW: Director Kai Linke accepting the award for the 2023 National Pool of the Year

The client is very particular, but also quite flexible if he sees the benefit in doing something a certain way.

One thing he was keen on was having a clean look without grout lines. That was when the idea of the very large format black tiles came into play.

“What he wanted to achieve was to have a really dark surface to create a reflection pool. It’s quite amazing because it is so dark. Once the sun sets, there is a complete reflection of the water, so you don’t really see inside the pool.

“And the owner’s vision was that when he looks out, the pool sort of ties in with the river in front of him. And it does work really well, it’s just a continuation.”

Because there was the house construction going on the same time, there were plenty of cranes available, which was a good thing – because each tile was an astonishing three metres wide.

“The client selected the tiles and asked us if we can handle three-metre tiles,” says Linke.

“We hadn’t worked with tiles like that before, but we’ve got an extremely good tiler, so we ran it past him and he said, Let’s give it a go.

“The actual edge itself is about 1.7 or 1.8 metres high. We didn’t want to have any horizontal grout joins between the tiles, so we decided to go for a large format tile and then cut it to size.

“It ended up being a 1.7-metre tile with a 1.4-metre width. It was quite an odd measurement after we’d cut them to size.”

The enormous size of the tile is demonstrated by the fact that each individual tile took 20kg of glue – one full bag on each tile. The tiles are 6mm

feature

thick, so they had to be especially careful in handling and installing them.

“There were two guys carrying it in with glass suckers – it was interesting to watch.

“It actually went really well, considering that we hadn’t done anything like that before. We’ve worked with large format tiles, but not that thickness or that size. I have to give credit to my tiler – he’s done a fantastic job.”

Excellent people all round

The nine-metre high structure on which the pool sits is supported by three large internal buttresses, which is where the plant room is situated.

The huge concrete structure with the arches was built to retain the block. The ground level was finished by the time the pool build began.

“It was a huge undertaking by the builder, and he did a fantastic job.”

As well as the high praise Linke has for the builder and tiler, he also praises the architect – and the client himself.

“He was just an amazing, amazing client. He was good throughout and I still enjoy going around there and we still talk quite a bit.

“There were many sleepless nights for me worrying about certain things, and it certainly wasn’t an easy project, but it was great to spend the time to get it right. And it really helped that the client wasn’t pushy, he gave us the time we needed to get it right for him.”

After the pool shell was built, the owner – who has a passion for koi – decided to add a fish pond as well.

The owner worked closely with the architect, Peter Moran, for four years on this project.

“The architect is sensational. He’s probably one of one of the best in WA, and he just has great ideas. He asked us if we could build a koi pond and we were happy to do it.”

They built in levels of redundancy with the koi pond filtration, with three individual filtration systems, so if one fails, there are still two others working.

The owner was also concerned about the environment and put in place a number of measures including harvesting water and choosing variable speed pumps. Being able to run the pumps on low speeds was particularly important considering the ninemetre head.

Graziani Pools + Landscape builds about 25 residential pools a year – some very large and complex – as well as some renovations each year, about 90 per cent of which are for pools Don built 30 or 40 years ago.

The fact that the owners want Graziani to do the refurbishment says a great deal about the satisfaction they had with the original pool, and the trust they place in the experience and skill of the new generation leading this premium pool builder. n

ABOVE: Founder of Graziani Pools + Landscape, Don Graziani

2023 National Pool of the Year Pool Builder – Graziani Pools + Landscape

• Automatic top up

Architect – Peter Moran Architect

Sanitation – low salt chlorinator with pH control including a Purion UV sanitiser.

Builder – RK Brine Master Builder

Overflow displacement system:

• 5 x water blades

Landscape – Phase 3 Landscape Construction Pty Ltd

• Hayward Tristar 2.5hp variable speed with multicyclone as a particle filter.

• Air compressor

Main pool: 13.3m length by 2.75m-5.75m wide, depth 1.25-1.65m

• Leaf cannister to catch large debris before it enters the pump.

Overflow pond: 3.7m x 4m; and an 18.5m x 700mm walkway

• 2 x 2500 litre Graf PVC displacement tanks.

Surface: Custom-blend navy and black glass pebble plaster with a black oxide.

Waterline tile has been hand-cut from a black 1.2m large-format porcelain tile 1200 x 300mm x 6mm while 1700mm x 1400mm tiles were cut from 3m long, 6mm thick tiles.

Reflection/overflow filtration

Main pool:

• 66kw Rheem heat pump

Filtration – Hayward 36-inch sand filter with glass media and 2hp multiple speed pump.

Koi Ponds

• Davbroz SafeTSuction top point • 1.5hp Maxflow variable speed pump • Cartridge cluster filter Independent heating • 1.5hp pump

• 3 x Oase pond pumps

• 1.25hp multiple speed pump

• 5 x air pods Cleaning: Maytronics M600 Dolphin robotic pool cleaner.

Lighting: Seven Spa Electric multicolour pool lights, while the overflow trough is housing a Lumen Flex strip lights and seven 7 Pal pool lights in the koi pond.

Linear strip drain located to suck debris from the floor, wading area at 250ml for lounging and easy entry, children to play.

The entire system is integrated into an OmniLogic Control System which can be operated via phone.

Photography: Michael Conroy, Silvertone Photography

• 3 x UV filtration systems

October/November 2023

SPLASH! 27

feature

Pool of the Year: Graziani Pools + Landscape

Professional of the Year: Steve Taylor, COS Design (Vic) Finalists: Chris Ash, Total Pool & Spa Service PTY LTD (ACT) Danica Vansleve, Norfolk Pools (Qld) David McConnell, Fluidra Australia (NSW) Lisa Marias, Spa World (Tas) Marcus Jeffery, Fluidra Australia (NT) Nathe Harkin, Freedom Pools (SA) Nick Hubble, Countrywide Pools (WA)

Project Commercial Pool over $1,000,000

2023 National Pool & Spa Awards of Excellence

A

Gold: Aquarius Pools Pty Ltd (Vic) Finalists: Paragon Construction Solutions Pty Ltd (WA) Hydrilla (SA) Commercial Pool up to $1,000,000 Gold: Aloha Pools (Vic) Finalists:

unified SPASA Australia hosted the 2023 National Pool & Spa Awards of Excellence in September at the iconic Sofitel Wentworth in Sydney – the culmination of a highly successful awards season.

The event not only recognised the outstanding contributions of individuals and organisations but also served as a testament to their unwavering commitment to excellence and innovation. n

Commercial Project of the Year:

Hydrilla (SA)

Alba Thermal Springs, Aquarius Pools Pty Ltd (Vic);

Paragon Construction Solutions Pty Ltd (WA)

Major Awards Pool of the Year: Graziani Pools + Landscape (WA) Finalists: Beaumaris, Personal Pools (Vic) Mollymook Beach, Cloud 9 Pools (NSW) Myrtle Bank, Elite Pools and Landscapes (SA) Seven Mile Beach Dream Pool, Greenview Pools and Landscapes (Tas) Sutch, Rogers Pools (Qld)

Rapids Water Feature (Alba Thermal Springs), Paul McQuillan Landscapes (Vic)

Commercial Pool up to $500,000 Gold: Aloha Pools (Vic)

Finalists:

Finalists:

Alligator Pond - National Zoo & Aquarium, Leader Pools (ACT)

Paragon Construction Solutions Pty Ltd (WA)

Bayswater Waves Aquatic Centre, Paragon Construction Solutions Pty Ltd (WA)

La Vida Pools and Spas Qld pty ltd (Qld)

Berri Hotel Pool, Hydrilla (SA)

Commercial Renovation

Oatlands Aquatic Centre, Hydrilla (Tas)

Gold:

Riverdance Apartments - Mooloolaba, Living Style Co (Qld)

Hydrilla (SA)

The Banya, Dynamic Pool Designs (NSW)

Hydrilla (WA)

Product of the Year:

Freedom Pools (NSW) South Pacific Commercial Aquatics Pty Ltd (SA)

Finalists: Living Style Co (Qld) Commercial Spa

Wallaroo, Leader Pools (ACT)

Poolside Connect, Maytronics Australia (NSW)

Business of the Year:

Finalists:

Dynamic Pool Designs (NSW)

Aquify Pools (NSW)

Aspire Pool Solar Panel, Aspire Pool Solar Heating (Tas)

Finalists:

Finalists: Aloha Pools (Vic)

Genesis, Green Star Solutions (SA)

Aloha Pools (Vic)

Figleaf Pool Product (NT)

LifeGuard App, Davey Water Products (ACT)

Commercial Water Display

Leader Pools (ACT)

Perox Safe & Clear, Waterco Limited (NT)

Gold:

Pool Concept, Endura Pools (WA)

Finalists: Leader Pools (ACT)

Reece Irrigation & Pools (Tas)

ProMaster PM400BT, Davey Water Products (Qld)

Rogers Pools (Qld)

V-LOCK Lid, AQUEA (Vic)

Graziani Pools + Landscape (WA) Poolwerx Morphett Vale, Kings Park and North Brighton, Poolwerx (SA)

28

SPLASH!

October/November 2023

Gold:

Living Style Co (Qld)

Paul McQuillan Landscapes (Vic)

Hydrilla (SA) Endeavour Pools and Spas Pty Ltd (NSW)

feature

Composite Pool over $60,000

Rogers Pools (Qld)

Gold:

Elite Pools and Landscapes (SA)

Swimco Aquatics (Vic)

Concrete Pool & Spa Combination

Finalists:

Gold:

Queensland Plunge Pools (Qld)

Laguna Pools and Spas (Vic)

Capital Fibreglass Pools (ACT)

Finalists:

Plunge by Elite (SA)

Ecozen Pools (Qld)

Concrete Commercial Pool up to $250,000

Graziani Pools + Landscape (WA)

Gold:

Cloud 9 Pools (NSW)

Dynamic Pool Designs (NSW)

Elite Pools and Landscapes (SA)

Finalists:

Concrete Pool over $240,000

Pools By Design (Qld)

Gold:

Paul McQuillan Landscapes (Vic)

Personal Pools (Vic)

Concrete In-ground Spa

Finalists:

Gold:

Ecozen Pools (Qld)

Pinnacle Pools (NSW)

Graziani Pools + Landscape (WA)

Finalists:

Leader Pools (ACT)

Leader Pools (ACT)

Cloud 9 Pools (NSW)

Tanzanite Pools (Vic)

Elite Pools and Landscapes (SA)

Concrete Lap Pool

Concrete Pool up to $120,000

Gold:

Gold:

Leader Pools (ACT)

Pinnacle Pools (NSW)

Finalists:

Finalists:

Aloha Pools (Vic) Graziani Pools + Landscape (WA)

Greenview Pools and Landscapes (Tas)

Cloud 9 Pools (NSW)

Leader Pools (ACT)

Leader Pools (ACT)

Commercial Project of the Year: Alba Thermal Springs, Aquarius Pools

com cific. ttepa .lamo www

Business of the Year: Aquify Pools

October/November 2023

SPLASH! 29

WARRANTY BOOST

ARRAN

ARRAN

·

TY

·W

TY

·W

·

·B

ST·

·B

OO

OO

ST·

EUROSWIM 1 year extra warranty on all ESWIM variable speed pool pumps

1 year extra warranty on all Euroswim fixed speed pool pumps

Please visit dab-pumps.com.au/warrantyboost for terms and conditions.

DAB-PUMPS.COM.AU

feature

Finalists: TKL Contractors Pty Ltd (WA) BG’s Pools & Spas (Vic) Capital Country Pools (ACT) Outside Developments (SA) Fibreglass Pool up to $40,000 Commercial Project of the Year: Rapids Water Feature (Alba Thermal Springs), Paul McQuillan Landscapes

Gold: Narellan Pools Hills District (NSW) Finalists:

Elite Pools and Landscapes (SA)

Outside Developments (SA)

Conquest Pools Albury Wodonga (Vic)

Graziani Pools + Landscape (WA)

Courtyard/Small Pool up to $80,000

Built Right Pools (Qld)

Rogers Pools (Qld)

Gold:

Freedom Pools (SA)

Apex Pools and Spas (Vic)

Aqua Technics (WA)

Barrier Reef Pools Perth (WA)

Concrete Pool up to $180,000

Finalists:

Fibreglass Pool up to $80,000

Gold:

Everclear Pools SA (SA)

Gold:

Splish Splash Pools Pty Ltd (NSW)

Horizon Pools (Vic)

Built Right Pools (Qld)

Finalists:

Pinnacle Pools (NSW)

Finalists:

Adelaide Classic Pools (SA)

Aesthetic Pools & Landscapes (Qld)

Greenview Pools and Landscapes (Tas)

Leader Pools (ACT)

Leader Pools (ACT)

Riverscape Landscaping and Pools (SA)

Living Style Co (Qld)

Enclosed/Indoor Pool

Horizon Pools (Vic)

Greenview Pools and Landscapes (Tas)

Gold:

Barrier Reef Pools (WA)

Laguna Pools and Spas (Vic)

Aloha Pools (Vic)

Capital Fibreglass Pools (ACT)

Concrete Pool up to $240,000

Finalists:

Narellan Pools Hills District (NSW)

Gold:

The Concrete Pool Company (WA)

Freeform Pool over $120,000

Graziani Pools + Landscape (WA)

Outside Developments (SA)

Gold:

Finalists:

Fibreglass Commercial Pool up to $250,000

Adelaide Classic Pools (SA)

Environ Pools (Qld)

Gold:

Finalist:

Transform Pools and Spas Pty Ltd (NSW)

Horizon Pools (Vic)

KMD Outdoor Spaces (NSW)

Personal Pools (Vic)

Fibreglass In-ground Spa

Freeform Pool up to $120,000

Leader Pools (ACT)

Gold:

Gold:

Concrete Pool up to $60,000

Aloha Pools (Vic)

Rogers Pools (Qld)

Gold:

Finalists:

Finalists:

Boardwalk Pools (WA)

Mega Spa Australia (WA)

Imperial Pools (WA)

Finalists:

Local Pools & Spas (NSW)

Striking Pools (Vic)

Pinnacle Pools (NSW)

Fibreglass Lap Pool

Freeform Pool up to $60,000

Leader Pools (ACT)

Gold:

Gold:

Queensland Family Pools and Spas (Qld)

Freedom Pools & Spas (WA)

Pool Fab (Qld)

Peninsula Concrete Pools (Vic)

Finalists:

Finalists:

Courtyard/Small Pool over $80,000

Freedom Pools (SA)

Imperial Pools (WA)

Gold:

Local Pools & Spas (NSW)

Rogers Pools (Qld)

Conquest Pools Albury Wodonga (Vic)

Finalists:

Fibreglass Pool & Spa Combination

Reflection Pool & Spa Care (WA)

Gold:

Ace Pools (ACT)

Aquify Pools (NSW)

Laguna Pools and Spas (Vic)

Finalists:

Jade Pools (NSW)

Outside Developments (SA)

Courtyard/Small Pool up to $40,000

Conquest Pools Albury Wodonga (Vic)

Gold:

Built Right Pools (Qld)

Busselton Spa & Pool Installations (WA)

Countrywide Pools (WA)

Finalists:

Fibreglass Pool over $80,000

Conquest Pools Albury Wodonga (Vic)

Gold:

Prestige Plunge Pools (Qld)

Aquify Pools (NSW)

Commercial Pool up to $1,000,000 Gold: Aloha Pools October/November 2023

SPLASH! 31

Ready to Elevate Your Pool Business?

Convert to Poolwerx and Unlock Growth & Business Opportunities Join our Poolwerx Conversion Program, and gain our brand strength and recognition, buying power, ongoing training, marketing, and business support.

We will help you maximise your ROI and work with you to improve your business equity, so you get the best possible outcome when you are ready to exit.

Take your pool business to the next level.

AFTER

BEFORE

Australia’s largest pool service network +30 years of industry experience Proven success Multi-award winner

Don’t go it alone. Mike has successfully mentored 50+ independent pool retailers with their Poolwerx transition —empowering them financially and personally. Partner with Poolwerx and take your business to the next level.

Reach out to Mike today:

SCAN FOR MORE INFO

FREE CALL: 1800 245 447 Mobile: 0421 003 552

Email: Mike.geddes@poolwerx.com.au

feature Innovative Project Gold: Ecozen Pools (Qld) Finalists: Leader Pools (ACT) Personal Pools (Vic) Factory Pools Perth (WA) Dynamic Pool Designs (NSW) International Project Gold: EvoHeat (Qld) Pool Landscape Design Gold:

Commercial Spa Gold: Dynamic Pool Designs, Banya bathhouse and spa, Mullumbimby

Transform Pools and Spas Pty Ltd (NSW)

Adelaide Classic Pools (SA)

Sustainable Project

Finalists:

Renovation up to $30,000

Gold:

Greenview Pools and Landscapes (Tas)

Gold:

Prestige Plunge Pools (Qld)

Leader Pools (ACT)

Just Swimming Pool Renovations Pty Ltd (Qld)

Finalists:

Outside Developments (SA)

Finalists:

EvoHeat (ACT)

COS Design (Vic)

Peninsula Concrete Pools (Vic)

Horizon Pools (Vic)

Living Style Co (Qld)

Aurora Pools (WA)

Vinyl Lined Commercial Pool up to $250,000

Tristanpeirce Landscape Architecture (WA)

Adelaide Classic Pools (SA)

Gold:

Prefabricated Composite Pool up to $30,000

Renovation up to $60,000

Aqualon Interiors (Qld)

Gold:

Gold:

Vinyl Lined In-ground Pool

Prestige Plunge Pools (Qld)

Living Style Co (Qld)

Gold:

Finalists:

Finalists:

Add A Splash Pools (WA)

Swimco Aquatics (Vic)

Coastline Pool & Spa (NSW)

Finalists:

Prefabricated Composite Pool up to $60,000

Elite Pools and Landscapes (SA)

Aqualon Interiors (Qld)

Gold:

Imperial Pools (WA)

Pleasure Pools (SA)

Plunge by Elite (SA)

Residential Lighting Feature

Vinyl Lined Pools Service (NSW)

Finalists:

Gold:

Vinyl-Lined Lap Pool

Villa Plunge Pools (WA)

Transform Pools and Spas Pty Ltd (NSW)

Gold:

Wet Edge Plunge Pools (Vic)

Finalists:

Add A Splash Pools (WA)

Prestige Plunge Pools (Qld)

Personal Pools (Vic)

Vinyl-Lined Pool & Spa Combination

Capital Fibreglass Pools (ACT)

Leader Pools (ACT)

Gold:

Renovation over $60,000

Graziani Pools + Landscape (WA)

Add A Splash Pools (WA)

Gold:

Rogers Pools (Qld)

Finalists:

Poolside Co (NSW)

Residential Water Feature

Aqualon Interiors (Qld)

Finalists:

Gold:

Add A Splash Pools (WA)

Living Style Co (Qld)

Swimco Aquatics (Vic)

Finalists:

Leader Pools (ACT)

Conquest Pools Albury Wodonga (Vic)

Queensland Family Pools & Spas (Qld)

Graziani Pools + Landscape (WA) Pinnacle Pools (NSW) Leader Pools (ACT) Outside Developments (SA) Safety Barrier Gold: Transform Pools and Spas Pty Ltd (NSW) Finalists: Ecozen Pools (Qld) Leader Pools (ACT)

Product of the Year: Poolside Connect, Maytronics Australia

Swimco Aquatics (Vic) JC Contemporary Fencing (WA)

Business Best Concrete Pool Builder Gold: Elite Pools and Landscapes (SA) Finalists: Aloha Pools (Vic) Cloud 9 Pools Pty Ltd (NSW) Greenview Pools and Landscapes (Tas) Leader Pools (ACT) Graziani Pools + Landscape (WA) Rogers Pools (Qld) Best Fibreglass Pool Builder Gold: Aquify Pools (NSW) Finalists: October/November 2023

SPLASH! 33

feature Finalists: Halogen Pools (Qld) Online Pool Store Gold: Pool Builders Pool Shop (Qld) Single Location Pool Store Gold: Prospect Pool and Spa (SA) Finalists: Composite Pool over $60,000 Gold: Swimco Aquatics

BGs Spa & Pool Care (Vic) Countrywide Pools (WA) Poolside Coastline Pools (NSW)

Freedom Pools & Spas (WA)

Mega Spa Australia (WA)

Horizon Pools (Vic)

Spa World (SA)

MFPeasy (Qld)

Spa World Tasmania (Tas)

Person

Rainwise Pools Adelaide (SA)

Best Supplier

Construction Tradesperson Award

Capital Fibreglass Pools (ACT)

Gold:

Gold:

Best Mobile Service Business

AGent Pool and Spa (WA)

Harrison Hawkins, Rainwise Pools Adelaide (SA)

Gold:

Finalists:

Finalists:

Halogen Pools (Qld)

EvoHeat (Qld)

Adrian Veti, Amber Aquatic (Qld)

Finalists:

Glazed Co. Pty Ltd (NSW)

Adelaide Aquaboys (SA)

Reece Irrigation & Pools (Tas)

Charles Foster, Paragon Construction Solutions Pty Ltd (WA)

Pool Assist (WA)

Waterco (SA)

Jye Armistead, Apex Pools and Spas (Vic)

Swimart Mornington (Vic)

Best Vinyl-Lined Pool Builder

Total Pool & Spa Service PTY LTD (ACT)

Gold:

Stephen Kennedy-O'Brien, Aquastone Pools and Landscapes (NSW)

Best Pool Store

Pleasure Pools (SA)

Gold:

Display Pool/Centre

Poolwerx Upper North Shore (NSW)

Gold:

Finalists:

Freedom Pools (SA)

BGs Spa & Pool Care (Vic)

Finalists:

Countrywide Pools (WA)

Aqua Technics (WA)

Figleaf Pool Products (NT)

Capital Country Pools (ACT)

Poolwerx Jimboomba (Qld)

The Pool Tile Company (Qld)

Poolwerx Morphett Vale, Kings Park and North Brighton (SA)

The Pool Tile Company (Vic)

Best Prefabricated Composite Pool Builder

Gold:

Gold:

Poolwerx Upper North Shore (NSW)

Prestige Plunge Pools (Qld)

Finalists:

Finalist: Wet Edge Plunge Pools (Vic)

Poolwerx Morphett Vale, Kings Park and North Brighton (SA)

Best Professional Service Business

Poolwerx Albury (Vic)

Gold:

New Pool Store

Carter Marketing Project Management (Vic)

Gold:

Finalists:

Pool Care Plus (Vic)

Multi-Location Pool Store

Bufferzone Systems (NSW)

Poolwerx Jimboomba (Qld)

In-Field Service Technician Award Gold: David Egan, Aloha Plus (Vic) Finalists: Chris Ash, Total Pool & Spa Service Pty Ltd (ACT) Craig Hain, Everclear Pools SA (SA) David McConnell, Fluidra Australia (NSW) Garrie Stewart, Pool Assist (WA) PJ Prendergast, Peachy Pools (Qld) Operational Excellence Award Gold: Eddie Assemani, Clark Rubber (Vic) Finalists: Fiona Phelps, Kinetic Pools (NSW) Jay Thomson, Fluidra (SA) Matthew Ellis, Total Pool & Spa Service PTY LTD (ACT) Michael Barbour, Queensland Family Pools and Spas (Qld) Nick Hubble, Countrywide Pools (WA)

Canibuild (Qld) Tristanpeirce Landscape Architecture (WA) Best Spa Retailer Gold: Endless Pools & Spas (Vic) Finalists: Alpine Spas (NSW) Alpine Spas (Qld)

Concrete In-ground Spa Gold: Pinnacle Pools

Innovative Project Gold: Ecozen Pools October/November 2023

SPLASH! 35

feature

Toby Nicholls, Alpine Spas (NSW) Supplier Salesperson Award

Hi-Flo Performance (Solar Absorber), That Pool Heating Company Pty Ltd (Qld)

Gold:

Perox Safe & Clear, Waterco Limited (ACT)

Mark Hall, EvoHeat (WA)

Perox Safe & Clear, Waterco Limited (NT)

Finalists:

Perox Safe & Clear, Waterco Limited (Tas)

Anthony Zantides, EvoHeat (ACT)

V-LOCK Lid, AQUEA (Vic)

Dana Whitbread, Fluidra (SA)

Portable Spa

Josh Hellema, EvoHeat (Tas)

Gold:

Lonny Ware, Waterco (Qld)

Oceanside Spa, Mega Spa Australia (WA)

Pool & Spa Barrier Inspector Award

Marcus Jeffery, Fluidra Australia (NT)

Finalists:

Gold:

Michael Kane, Pool Controls (Vic)

Balinese Spa Retreat at Home, Spa World (Tas)

Multi-Location Pool Store Gold: Poolwerx Upper North Shore

Chris Thynne, Pool Safety Barrier Inspections (Vic) Pool Designer Award Gold: Steve Taylor, COS Design (Vic) Finalists: Ben Dewhirst, Elite Pools and Landscapes (SA) Danica Vansleve, Norfolk Pools (Qld) Fiona Phelps, Kinetic Pools (NSW) Pool Sales Representative Award Gold: Terry Nicholls, Queensland Family Pools and Spas (Qld) Finalists: Greg White, Hawkesbury Pools (NSW) Nathan Kinder, Aloha Pools (Vic) Richard (Ric) Geoghegan, Freedom Pools & Spas (WA)

Portable Dream Spa, Wet Edge Plunge Pools (Vic)

Product

Portable Spa - QLD, Alpine Spas (Qld)

Commercial System Gold:

Tranquil backyard makeover with Jacuzzi Spa, Spa World (NSW)

Hydrilla (SA)

Sustainable Product Award

Finalists:

Gold:

EvoHeat (ACT) Hydrilla (Tas)

Aspire Pool Solar Panel, Aspire Pool Solar Heating (Vic)

EvoHeat (Qld)

Finalists:

EvoHeat (Vic)

ProMaster PM400BT, Davey Water Products (NSW)

Education & Training Excellence Award Gold: Halogen Pools (Qld) Finalists: Clark Rubber (NSW) Innovative Product Award Gold:

Todd Bache, Freedom Pools (SA)

Poolside Connect, Maytronics Australia (NSW)

Retail Service Technician Award

Finalists:

Gold:

Aspire Pool Solar Panel, Aspire Pool Solar Heating (Tas)

Gary Gulyani, Clark Rubber Modbury (SA)

Swim Spa Gold: Endless Pools & Spas (Vic) Finalists: Spa World (ACT) Spa World (Tas) Mega Spa Australia (WA) Alpine Spas (Qld) Vinyl Lined Modular Pools Gold:

Ezarri, Europe Imports Pty Ltd (Qld)

Classic Pools (WA)

Genesis, Green Star Solutions (SA)

Finalists:

LifeGuard App, Davey Water Products (ACT)

Classic Pools (NSW)

Perox Safe & Clear, Waterco Limited (NT)

Classic Pools (Vic)

Simon Martin, Poolwerx Jimboomba (Qld)

Pool Concept, Endura Pools (WA)

Affordable Above Ground Pools (Qld)

Rising Star Award

Marketing Campaign Award

Classic Pools (SA)

Gold:

Gold:

Natalie Horak, Countrywide Pools (WA)

Wanna Win a Pool, Cronulla Pools (NSW)

Finalists:

Finalists:

Anna-Lisa De Fague, Europe Imports (NSW)

2022 Pools Growth Campaign, Reece Irrigation & Pools (Qld)

Finalists: Rhiannon Morgan, Pool Care Plus (Vic) Shannon Lynch, Clark Rubber Campbelltown (NSW)

Chrisanthy Carmen, Laguna Pools and Spas (Vic) Jordan Maidment, Everclear Pools SA (SA) Nicholas Gainey, Capital Fibreglass Pools (ACT) Shannon Greenhill, Norfolk Pools (Qld) Spa Sales Representative Award Gold: Narelle Bartolone, Mega Spa Australia (WA) Finalists: Lisa Marias, Spa World (Tas) Mary Edward, Alpine Spas (Vic)

36

SPLASH!

October/November 2023

Drive Water Tests, Clark Rubber (SA) Drive Water Tests, Drive Sales, Clark Rubber (NT) Drive Water Tests, Drive Sales, Clark Rubber (Vic) Easy As/Clean As, Kreepy Krauly (WA) New Product Award Gold: Ozone One, Pool Controls (WA) Finalists: GT560 Robotic Pool Cleaner, Madimack (NSW) Genesis, Green Star Solutions (SA)

Professional of the Year: Steve Taylor, COS Design

It feels like everyone’s getting

Find out why more Australian pool builders are choosing our Freshwater Pools System. htt ps:

//q

rco .

de

/be

FIND OUT MORE

HF

IT

feature

Cleaning up with pool cleaners

In-floor cleaning systems may not be for every pool owner, but once the benefits are explained, they can provide a pristine product for the top end of the market, and a handy sale for the builder.

Image: Pool-Water Products

By Veda Dante

O

nce, telescopic poles, leaf scoops and harsh pool brushes were the only tools at homeowners’ disposal to clean out the near-endless supply of leaves, debris and insects that accumulated in their swimming pools.

Part of the handover kit, they solely relied on elbow grease and took way too long to do the job.

After automatic pool cleaners were introduced to the market, we marvelled at the mechanical creatures creeping along the pool floor as they cleaned our pools for us.

Inspired by customer demand, technological advances led to the manufacture of the more sophisticated robotic pool cleaner, which helped grow the pool cleaning category substantially.

While pool shops stock a variety of makes and models, 38

SPLASH!

October/November 2023

selling pool cleaners requires particular sales tactics to really make the products fly off the shelves.

“The market for pool cleaners is constantly growing, driven by new technologies offering different methods of keeping the swimming pool clean,” says Pentair marketing manager Peter Kolomyjec.

Before prescribing a pool cleaner, Kolomyjec says there are seven key factors that first need to be established.

1. Type of pool One of the best ways to start a conversation about pool cleaners is to ask about the size and type of pool the owner has. This may range from a small aboveground one to a massive in-ground concrete or fibreglass pool. You will also need to consider the pool finishing, which may include

feature

tile, pebblecrete, vinyl lined, smooth concrete or fibreglass.

Other considerations are whether the pool has steps or a beach entry as this will determine the required level of manoeuvrability.

2. Local pool environment The next step is to ask the customer to describe their local pool environment. This includes questions like: What type of trees and plants are near the pool? Are there large or small leaves that may fall into the pool? Do the surrounding trees regularly drop flowers or seeds like gumnuts into the pool? Are you located close to a main road or where dust and debris are regularly present in the air? And is the pool located relatively close to mains power?

These key questions will help determine what type of cleaner is required based on its function and what is best suited for the pool.

3. Convenience This comes down to how regularly or often they will need to drop their cleaner into the pool.

Depending on the amount of debris the pool accumulates from its local environment, and the customer’s understanding of energy savings, it is important to consider the size and weight of the cleaner and how often they will need it to use it.

Each type of cleaner has its own effective way of cleaning a pool as well as its own set up.

4. Product durability and maintenance How long a pool cleaner lasts is dependent on many factors but mostly on how well it’s looked after. A key fact to remember is that a pool cleaner should never be left in the pool. Many users still do this, and this limits its lifespan and effectiveness.

Those cleaners that have been on the market for a while have typically proven their longevity because of a robust design as well as a good aftersales service provided by the seller and manufacturer.

Over the years, pool cleaner manufacturers have developed affordable service tune-up kits for their popular models. This has allowed the owner to easily replace those simple mechanical parts prone to excessive wear, which extends the life and function of their cleaner.

5. Energy efficiency Many pool cleaners operate through the pool suction system that mechanically drives the cleaner around the pool and requires a fair amount of energy to operate the pump. The last ten years has seen a big advancement in electrical robot pool cleaner technology that has allowed the pool owner to operate a cleaner without the necessity of running the pool pump.

In comparison to the older suction and mechanical cleaners, current robot cleaners work directly from a 240-volt mains plug-andplay connection. This makes their operation independent of the pool suction system, meaning they don’t need to operate their pool pump at the same time and they have the advantage of working off a stepped-down 12–24volt power source.

6. Budget and affordability The pool cleaner market can vary from a cheap model for under $100 up to expensive $3000 robot vacuums. Depending on the customer’s needs, the final cost will determine their entry into the pool cleaner market.

7. Brand trust Brands tell consumers what they can expect from a product, and consumers remember the

ABOVE: Skilled salespeople understand how to select the best cleaner for their customer. Here Clark Rubber’s Jordan is seen with a suction cleaner

BOTTOM LEFT: Maytronics Dolphin Liberty 400 has a new cordless design with inductive charging BELOW: The Dolphin M700 features intuitive operation and Wi-Fi connectivity

October/November 2023

SPLASH! 39

Now e l b a l i a v A

P EARL INVE RTER HE AT PU MPS

TORNADO

THE INTELLIGENT Impeccably clean, SWIMMING POOL clear water HEAT PUMP now

k c o t s n I

w o N

COMBINES PRECISION TECHNOLOGY WITH A THOROUGH CLEAN

s p r o v i d et l e s s r a n e f faot i n g he on soluti

CONNECTED SOLUTION BWT Connect inside:

WiFi included.

Remote management with a smartphone and supervision by our TechniCenter.

25

R32

WA R R A N TY

R32 Refrigerant

Quiet Operation

Full Inverter

15o Temp HPF range 10o Temp HPT range

25 Year Warranty*

s aheadead Alway Always ah curve! e curve! of ofththe

Exclusive to:

Victoria

Queensland New South Wales New Zealand New South Wales 02 9674 6008Ltd 07 3279 0083 Space Industries 02 9674 6008

09 262 3902

*heat exchanger titanium components only

20638

GROUP

www.linc.com.au

www.linc.com.au Victoria Queensland sales@linc.com.au 03 9580 9016 sales@linc.com.au 03 9580 9016 07 3279 0083

feature

brands they like – and don’t like. Brand trust is the amount of respect and loyalty customers have for the brand, or how strongly they believe it can deliver on its promises.

Today’s consumers have far more expectations for the brands they choose, and their overall level of trust depends on a number of different factors other than simply whether the product works well for them.

Types of cleaners

Now let’s look at the types of pool cleaners available to consumers.

1. Suction cleaners This type of cleaner has been around the longest and still holds a valuable place in the market.

“With models like the Hammerhead/Mako Shark style of cleaner, the suction cleaner is directly connected to the pool pump system via the suction hose,” says Kolomyjec.

“From here, all pool surface debris is filtered through the swimming pool’s filtration system including the skimmer box, the pump hair and lint basket, and finally the pool filter.”

While providing a superior filtration method, the suction cleaner is not as “intelligent” as modern robot and mechanical models and has limited movement.

“The suction cleaner is motivated by an oscillating hammer or diaphragm device to give it its movement and is a great cleaner for floor cleaning, some wall climbing and limited step or shelf cleaning,” he says.

“In terms of set up, this can be a cumbersome practice ensuring the suction hose and cleaner are full submerged before connecting to the skimmer box plate. For its operation, the pool pump will need to be working as this is what drives the cleaner.”

One of the cheapest types of cleaners on the market, a reputable branded suction cleaner is a great starting option.

Pressure cleaners Available in the Australian market almost as long as the early suction models, pressure cleaners work completely differently to other cleaners.

“The pressure cleaner as the name implies, is powered by pressure derived from the pool return system or a dedicated pressure pump to power its movement,” Kolomyjec says.

“With an on-board filtration system, the debris is not returned through the pool pump and filter system which gives it the ability to pick up large debris items. Modern pressure cleaners have evolved to look like mechanical and robot cleaners and provide the user with a more effective cleaning system.”

Unless pre-installed on the pool, the pressure cleaner requires a dedicated pressure line that may not be cost-effective.

Benefits of pressure cleaners like AquaQuip’s Jet-Vac is that they only need to run less than three hours per day and the Jet-Vac in particular can take heavy loads, with the 115mm throat picking up twigs, large leaves, dirt and even golf balls.

Mechanical suction cleaners Similar to suction cleaners, the mechanical

ABOVE: The super agile Liberty 400 at work on a wall

“A pool cleaner is probably the most profitable item a pool retailer can sell.”

LEFT: The Poolwerx Aquawize robotic pool cleaner range October/November 2023

SPLASH! 41

feature

suction cleaner is directly connected to the pool pump system via the suction hose with all pool surface debris filtered through the swimming pool’s filtration system.

“And like the suction cleaner, mechanical suction models provide a more superior filtration method and have evolved into comprehensive cleaning systems,” he says.

“The mechanical suction cleaner is motivated by a mechanised internal motor powered by the pool pump’s suction and works well to clean the pool floor and walls and engages pool steps more effectively.”

ABOVE: Pressure cleaners include AquaQuip’s Jet-Vac which is characterised by its large intake throat capable of collecting large debris

Robot cleaners While robot cleaners entered the market less than 10 years ago, they have become one of the most popular types of cleaners thanks to being effectively marketed as economical to run.

“Unlike the suction type cleaners, the robot cleaner works independent of the swimming pool pump system,” Kolomyjec explains.

www.poolsitequote.com 42

SPLASH!

October/November 2023

“Powered directly by electricity, the robot cleaner derives its 12-24 volts of power from a 240-volt step-down transformer connected to mains power.”

While its setup is far less cumbersome than the suction cleaner, these models tend to be much heavier as they contain inbuilt motors and electronics to power the vehicle.

“Unlike the suction cleaner models, the robot cleaner has built-in, easy to clean filters but still may not have the ability to pick up finer particles,” he says.

“They are perfect for larger debris items including leaves, seeds, and small rocks.

“Powered by a fraction of electricity as their suction counterparts, robot cleaners are cheap to run but are one of the most expensive pool cleaners on the market with some models costing upwards of $3000.

“However, some entry models are available at a similar price to a good suction and mechanical cleaner but may need regular service if not looked after correctly by the user.”

In-floor cleaners Last but no means least, in-floor pool cleaners are as close you get to being maintenance-free.

feature

These sophisticated systems pump water through a valve to sequential groups of pop-up floor and step nozzles. Water returns to the pool through these nozzles and directs debris towards collection points for removal.

Built into concrete and fibreglass pools during construction, in-floor systems should only be installed by accredited builders backed by a reputable system with computer designed plans.

Pre-qualifying questions and key benefits Selling a pool cleaner is probably the most profitable item a pool retailer can sell. And it keeps the customer satisfied, as they have a host of benefits for the end user.

David Dean, Maytronics Australia’s marketing and customer experience manager, says that the pedigree of Maytronics’ Dolphin brand is a strong selling point, as it has been tried and tested for more than 40 years.

“Maytronics pioneered the robotic pool cleaner technology back in 1983 and has been leading the market ever since,” he says.

“Yes, there has been lots of movement in the space recently with the emergence of cheaper, Chinese-manufactured products, however

Maytronics still takes pride of place within a retail setting.”

Dean says Maytronics has a different approach to marketing, which it calls “the Dolphin Difference”.

“This power brand has led the way in Australia for over 10 years and includes a strong and committed retail network of independent and

ABOVE: Waterco’s Eclipse keeps this pool sparkling clean

C

M

Y

CM

MY

CY

CMY

K

October/November 2023

SPLASH! 43

www.evolutionwls.com.au

enquires@evolutionwls.co m

.au

feature

franchised dealers who are regularly trained by our team of technicians to offer the best sales process, service, support and aftersales service,” he says.

“A network of Maytronics-owned hubs around the country also support the network with the supply of products, spare parts and localised support.”

So, how does a retail store know which pool cleaner is right for the customer?

“There are a number of pre-qualifying questions usually asked and surprisingly it doesn’t always start with budget,” says Dean.

“A top-down selling approach usually works better so the store or builder has the opportunity to explain the core features of a robotic pool cleaner.”

It is important to start with the size and shape of the customer’s pool, as some cleaners are more suited to beach-entry style pools or longer lap-style designs.

“Then it’s about convenience and usage, as in how much the consumer wants the cleaner to do: just floors; floors and walls; or floors, walls and waterline scrubbing,” he says.

“What about IoT capability? Would the consumer like to operate their robotic pool cleaner from anywhere in the world. If so, having an ‘always connected’ robot with app capabilities is important.”

Then there are the sustainability requirements. Dean says they use the Climate Care Certified label from industry body SPASA as a way of demonstrating the environmental credentials to the consumers, providing them with confidence in the product’s energy and water savings, and offering peace of mind they are contributing to a more sustainable lifestyle.

Dean says the key selling points of a cleaner are usually centred around performance – the simple question of how well a cleaner actually clean the pool – in the process leaving the consumers with more time for fun in the water.

“The saying ‘you get what you pay for’ can be true. There are plenty of budget entry cleaners on the market from other brands, but these are often not supported with a robust aftersales network, or lack in warranty. There are even some competitive products which have reduced the size of some of their internal components to keep their robot ‘lightweight’ but essentially

Eclipse step nozzles

“A topdown selling approach usually works better so the store or builder has the opportunity to explain the core features of a robotic pool cleaner.”

all that has done is reduce the performance and durability – meaning the consumer ends up with a product that won’t last as long,” he says.

When considering a robotic pool cleaner, Dean says customers generally look at the following key benefits: 1.

Efficiency – cleaning performance.

2.

Ease of use – utilising a simple app.

3. Durability – long-lasting components, manufactured to the robust Australian standards.

4. Sustainability – such as SPASA’s Climate Care Certified.

5. Coverage – maximising the pool exposure to cleaning.

6. Cost effectiveness – looking at the overall value provided by the pool cleaner by considering factors such as performance, durability and ongoing support.

“A clever way to get consumers up close to a robotic pool cleaner, for example, is for the retail network to offer a free home demo, as this gives the consumer the opportunity to see it in action in their own pool,” he says.

“Quite often, conversion rate will skyrocket as the consumer clearly sees the benefits of a robotic pool cleaner compared to a traditional cleaner, they might be replacing. The home demo is also a great way for the retailer to get poolside and size up any future needs the consumer might have in regard to their pool, equipment and chemistry.”

Dean says consumers are willing to pay extra when they can see the benefits.

“Maytronics wants the consumer to have an exceptional experience, and we want to ensure the consumer gets the right robotic pool cleaner for their pool. Getting poolside allows the retail store to show the extra benefits which might not otherwise be considered.”

Technology drivers

LEFT: The Eclipse main drain

Hayward Pool Products Australia managing director Robert Emmett says leading brands such as Maytronics, Fluidra and Hayward are renowned for their innovative pool cleaning technology.

October/November 2023

SPLASH! 45

feature

ABOVE: In-floor cleaning systems like the Paramount PCC 2000 from Pool-Water Products can handle steps without problem

“Advanced features like AI navigation, smartphone app control, and efficient filtration are significant selling points, as are ease of operation and durability,” he says.

“Price also plays a substantial role, but consumers are often willing to invest in a highquality cleaner due to the long-term benefits it offers, such as reduced maintenance costs and a consistently cleaner pool.”

Emmett says top-selling pool cleaners usually combine advanced technology, durability, and efficient cleaning capabilities, including the

capability to clean various types of debris, and having customisable cleaning schedules.

“Models with positive customer reviews and recommendations also tend to perform exceptionally well in the market,” he adds.

When speaking to customers, Haywards’ sales personnel typically inquire about pool dimensions, the type of pool and the nature of debris it accumulates – such as leaves, dirt and algae.

“Additionally, they may ask about the customer’s budget, preferred cleaning frequency, and whether they’re leaning towards a manual or automated cleaner,” says Emmett.

“We’ve found that when they’re looking for a pool cleaner, they tend to prioritise qualities such as effective cleaning, user-friendliness, durability, energy efficiency, and compatibility with their specific pool type. Apart from that, they value features like automation and low maintenance requirements.”

As technology continues to be a key driver in influencing and changing consumer behaviour, it’s also prompting sales teams who need to keep up with the constant evolution of both software and hardware.

“Technology has definitely made product training more essential and accessible,” he says.

1300 498 819 info@spa-craft.com.au www.spa-craft.com.au Head Office: 20 Curtis Road, Mulgrave NSW 2756

46

SPLASH!

October/November 2023

VIC Branch: 13 Lieber Grove, Carrum Downs VIC 3201

feature

“At Hayward, we provide online webinars and other training resources, including videos and materials. The complexity of training depends on the level of automation and features incorporated into the pool cleaners.”

Communicating the benefits

Fluidra category manager Nazratan Nayeem agrees that ongoing product training ensures sales staff are aware of the latest software developments and technological advancements.

This not only refines their customer service skills but also enables them to explore the technical side of best practices for maintenance and repairs.

“Video conferencing and interactive websites has made the training process much simpler and more interesting,” she says.

“Our Fluidra Pro Academy has training modules for products. We also hold webinars with dealers whenever we launch a new product and share those with those who could not attend.”

With consumers, cost is always a consideration, but Nayeem believes the value proposition is more enticing.

“If consumers can see the value, they are

www.shop.abg

willing to pay more. By offering good quality products and features that are useful to them, the inhibition of price sensitivity can be combated,” she says.

Poolwerx CEO Nic Brill agrees that while the cost of a pool cleaner is always considered, clearly communicating its benefits, and how they solve a customer’s needs, is an effective sales tool.

“Our sales suggest that clients are willing to invest in a quality cleaner that makes pool maintenance easier,” he says.

Brill also sees technology influencing the sales training and customer relations processes.

BELOW: A PCC 2000 nozzle in the down position

al.com.au/aqua lu

xrenovation

richards@abga

l.com.au October/November 2023

SPLASH! 47

feature

“Technology such as Bluetooth and WiFi connectivity has added an additional layer of training, but it’s a benefit many clients seek in the new generation of robotic cleaners,” he says.

“We see it as an additional benefit that we include in product training as smart tech both internally and from our Partners in Profit.

Maytronics, Dolphin, and Fluidra’s Zodiac brands are leading the way in connectivity and cordless products, and we’re seeing that enhanced technological platforms provide a valuable selling point with clients,” Brill says.

Clark Rubber general manager of marketing, Mick Guerin, says skilled salespeople understand that the most crucial consideration for a customer is selecting the best cleaner that meets their pool or spa’s cleaning requirements.

“Customers also factor in automation, and they are generally willing to spend money on a quality cleaner that meets their needs and lasts longer,” he says.

“It is important to understand the customer’s prior experience with pool cleaners and their appetite for automation – specifically, what they liked and disliked about their last automatic cleaner – and use that feedback to guide them towards a selection of model choices.”

Guerin believes technology has both complicated and simplified product training for pool cleaners.

“On one hand, new features and functionalities require more training, but on the other hand, technology has made training more accessible through the creation of online learning,” he says.

“As always, a close partnership with suppliers is key to maximising the effectiveness of instore training.”

Younger sales staff such as Gen Z and Y seem to be more fluent in talking tech, as they have grown up with it.

“They are more familiar and comfortable with Bluetooth and WiFi technology, making the explanation of these features easy for some younger audiences to understand,” he says.

In-floor: selling the top end

If the traditional telescopic pool cleaner and

48

SPLASH!

October/November 2023

BELOW: The arrangement of the nozzles in the PCC 2000 in-floor cleaning system. The nozzles push the water and debris towards the collection drain in the middle of the pool floor

leaf scoop is considered the most basic pool cleaner, an in-floor system is arguably the most sophisticated. It is also the most expensive, as it needs to be built into the pool shell – meaning its benefits have to be clearly described to the consumer to convince them to purchase it.

However, Waterco’s in-floor cleaning systems manager Adam Shelley says that once a homeowner learns that the benefit of installing this technology extend beyond just cleaning, the right sales pitch can be compelling enough for them to allocate the necessary budget.

“For pool builders, selling an in-floor pool cleaning system like Blue Square Manufacturing’s Q360 can be a great way to add to the bottom line,” says Shelley.

“These systems offer a higher profit margin than traditional pool cleaning equipment, and they can also help to attract new customers and increase sales.”

If you’re unfamiliar with this untapped technology, Shelley has some tips for convincing end-users of its benefits: • Emphasise the convenience factor – pool owners are busy people, and they appreciate the time savings that in-floor systems offer.

• Highlight the effectiveness of in-floor systems – explain how they can help to improve the cleanliness of the pool and reduce the need for chemicals.

• Stress their durability and longevity – let pool owners know that they are making a wise investment that will last for many years.

In addition to these general pointers, Shelley says pool builders can also use a variety of specific sales strategies to promote in-floor pool cleaning systems.

“For example, they can present discounts or financing options, or they can partner with local pool service companies to offer installation and maintenance services,” he says.

Through this education, pool builders can help them to make a decision that is both good for their pool and their wallet – as well as the builder’s bottom line.

“It can lead to increased sales and profitability for pool builders, while also providing a better pool owner experience for their customers,” says Shelley.

Here are some additional thoughts on how selling in-floor pool cleaning systems can add to the bottom line of pool builders: • Increase customer satisfaction and loyalty – pool owners who are happy with their in-floor systems are more likely to recommend your company to others and to return to you for future pool maintenance and repairs • Differentiate your company from the competition – not all pool builders offer infloor systems, so this can be a great way to set yourself apart from the crowd • Help you to attract new customers – many pool buyers are looking for homes with pools that have in-floor systems, so by offering these systems, you can attract buyers who are

feature

looking for a low-maintenance pool experience “Overall, selling in-floor pool cleaning systems is a great way for pool builders to improve their bottom line and provide a better experience for their customers,” he says.

In-floor’s simple beauty

Pool-Water Products general manager Rohan Beasley says the beauty of the in-floor cleaning system is that there are only two moving parts — the turbines in the module and the in-floor pop up nozzles.

“These do not require regular maintenance and servicing is easy, with occasional attention by a service technician,” he says.

While the combination of cost and additional installation requirements are the biggest barriers to selling an in-floor system, there is one strategy to overcome this.

“Both can be overcome by doing a cost benefit analysis (use over time) for the consumer and a profit analysis (compared to other cleaning systems) for the builder,” Beasley explains.

While price is undoubtedly important, considering the cost benefit over the life of the pool is appealing.

“Robot and suction cleaners have a limited lifespan, whereas the in-floor cleaning system is there for the life of the pool,” he says.

“If time is taken by a builder to discuss this, along with the additional benefits of the system listed above, price concerns can be overcome.”

Low maintenance, a swim-ready pool, enhanced circulation benefits for chemical use and improved heating distribution, significantly reduce heating and chemical costs for the life of the pool – these are compelling features for customers who want to maximise their time in the water.

“The system is built into the shell, and is engineered to clean the entire pool, including floors, steps, benches, spas, and negative/infinity edge troughs and cover pits, regardless of size, shape and interior finish,” Beasley says.

“In-floor cleaners aesthetically complement the pool’s design, are virtually invisible and

ABOVE: The arrangement of the nozzles in the PCC 2000 in-floor cleaning system. The nozzles push the water and debris towards the collection drain in the middle of the pool floor

eliminate the unsightly look of hoses and cords required for other pool cleaners.”

Finally, for bricks and mortar stores wanting to increase pool cleaner sales, allocating a prime spot for a vibrant, dynamic display is one way to grab a customer’s attention when they first walk in – and ensuring it’s the last thing they see when they walk out. n

Aiper product recall

Contacts:

Aiper has recalled its Elite Pro GS 100 due to an incident that caused injury to a consumer.

postage label to be provided to allow for the product's return.

www.1paramount.com

When the charging cable is plugged into the device without the adaptor and/or directly into the charging port on the machine, the battery can overheat and short circuit.

An Aiper Customer Support spokesperson says this does not affect its Seagull SE, Seagull Pro and Lite Pro models, which Australian customers can purchase online.

www.clarkrubber.com.au

There is a risk of serious injury and property damage if the product overheats or catches fire.

For more information, contact Aiper at recall@aiper.com

www.infloorpoolcleaning.com.au

Supplier: Shenzhen Aiper Intelligent Co Ltd

www.pentair.com

Consumers should immediately stop using the product and return it to Aiper for a replacement product. Aiper will arrange for a return

Online: By Aiper on its website or via Amazon

www.poolwaterproducts.com.au

Where the product was sold: Nationally online

www.poolwerx.com.au

Dates available for sale: 5 Jan 2023 - 18 Jul 2023

www.waterco.com.au

www.aquaquip.com.au www.fluidra.com www.hayward.com www.maytronics.com.au

October/November 2023

SPLASH! 49

feature

Made in Dandenong In the latest instalment of our manufacturing series, SPLASH! takes a close look at one of the big full line producers in the pool and spa market, Pentair. We spoke with head of sales and marketing for Australia and New Zealand Bipin Menon, Pool product manager Robert Sterland, and quality and warranty administrator Min Kim. ABOVE: Min Kim, Pentair Australia’s quality and warranty administrator at the Dandenong South facility. The production line floor space was reduced from 900 metres in the previous facility at Notting Hill to 420 square metres by increasing efficiencies and making the processes more streamlined

RIGHT: Product manager Robert Sterland with the newly designed Leisure Time wet end, the first major update in 25 years. They’ve increased the thickness of the material and changed its composition to make it longer lasting, while taking into account manufacturability, making the cycle time shorter through refinements in the tool itself including separation from the tool with greater accuracy and reliability 50

SPLASH!

P

entair is a mega brand with global revenue of $US4.12 billion (2022) and more than 11,000 employees worldwide across their whole portfolio.

Originally founded in 1966 as a manufacturer of hot air balloons, the company quickly diversified, and in 2004 moved into the water business with the purchase of Wicor (Wisconsin Energy). As part of that deal, it also acquired Australian brand Onga Pumps, which had been established in 1967 and bought by Wicor in 1986.

At the same time, another key pool brand acquired in the purchase by Pentair was StaRite pumps, which was founded in 1934, along with Jung submersible pumps and Nocchi agricultural pumps.

In 2012, with the merger of Pentair and Tyco, the company also acquired Australian agricultural and fire pumps business Southern Cross.

Pentair has many manufacturing facilities around the world, including Europe, Asia and both the east and west coasts of the United States, as well as Australian operations in Milperra in Sydney, Dandenong South in Melbourne and Murarrie in Brisbane.

As part of this series SPLASH! went to the Pentair pool equipment facility in Melbourne, to check out their operations and discuss the role local manufacturing plays in their Australian business.

October/November 2023

Melbourne’s industrial heartland

Pentair’s Pool product manager Rob Sterland says that pretty much every one of their pool pumps made in Australia comes out of their Dandenong facility.

“That is, made here or assembled here – it comes out of our facility and there is significant transformation,” he says.

On top of the pumps, they also assemble automation equipment in Dandenong, and make suction cleaners in Brisbane.

“Gas heaters come out of our factory in California,” he says. “And a lot of our cartridge filters also come out of our factories in the US – either California or North Carolina. We also have partners in manufacturing in China and have European facilities in Italy and Belgium.”

Bipin Menon, head of sales and marketing for Australia and New Zealand adds that on the Onga side, most of the wet ends are moulded in Australia. Pentair own the tools and the moulding is done out of house by Australian partners locally in Dandenong.

“That came about around 2008. We did a lot of injection moulding in house, and then there was a global divestment of the spa business and it was sold to Balboa,” says Sterland.

“And that took a lot of the injection moulding volume, so there wasn’t really enough to support full time annual staff in injection moulding. So that was outsourced to local companies that specialise in injection moulding.”

feature

Sterland says there are at least three companies in the local area that do just injection moulding and they supply injected moulded parts in a consistent and reliable fashion better than they could manage, given the seasonal nature of the product demand.

Menon says the seasonality was the key factor.

“Summer is our peak season, but our machines were idle during the winter. So it is better we give the work to a third party who uses the machines during winter to do other jobs.”

For example, he says one of their suppliers also manufactures gun butts year-round, and use the moulding machines to manufacture wet ends for Pentair’s pool pumps during the summer.

“It’s a win-win for both parties,” he says.

The moulding machines in that instance are owned by the third party while the tooling for the moulds is owned by Pentair. In a different

outsourcing method, they also utilise another model where they own the machines which are operated by a third party.

“With our impeller welding machine, we own it.

It’s with a third party. And we recently supplied a brand new machine to them,” says Menon.

They also make some sand filters in Dandenong, for which the moulding is outsourced to a local roto-moulding facility.

“A lot of the Onga branded product is, as it always has been, fully controlled by us here in Australia,” says Sterland.

“We also manufacture the Sta-Rite and the Pentair pumps, and with those we source plastic components from our factories overseas, we source motors from Thailand, and we assemble them here in our facility.

“I still call that manufacture in the pumps’ case because there is a transformation of the product.

BELOW: The Leisure Time pump (LTP) is one of the original Onga pumps, having been around in some form several decades. The LTP has been kept up-to-date over the years with another update due soon. It will continue to be made in Australia The first step on the LTP production is assembling the seal plate and the mechanical seal and carrying out motor testing for electrical safety.

LEFT: Next, the rest of the pump is assembled: the base, the wet-end components of the impeller, and the diffuser. At the end of the line, it goes through another test to check for leaks. Pentair recently switched from doing wet tests to air tests and in the process found the air testing more accurate at checking for leaks, because the air particles are a lot smaller than water particles October/November 2023

SPLASH! 51

NEXT GENERATION POOL GELCOATS

an exciting new range of Australian manufactured pool gelcoats

AQUAGUARD X® GELCOATS are high performance finishes for the manufacture of composite swimming pools that have been designed to withstand harsh outdoor conditions.

These gelcoats have long been the flagship product of our offering to the local and global composite pool markets with over 20 years of proven field history.

Product Features

Benefits

High Performance Surface Coating

A striking and visually appealing cosmetic finish with exceptional durability

High Quality Gelcoat Pigments

The Aquaguard® X technology protects the decorative finishes from harsh effects of the sun

Excellent Chemical Resistance

Products are tested extensively for chemical fade resistance to ensure a longer lifespan for the cosmetic finish

Aquaguard® X gelcoats are available in a range of contemporary colours and striking finishes

Performance Advantages: • • • •

Improved chemical (chlorine) & water resistance Improved UV resistance, protecting the finish of your pool for many years Increased colour retention during outdoor exposure Superior aesthetics of laminate during service life which maintains the original cosmetic appearance for a longer period

For further information scan the QR code below, contact allnex on 1800 789 607 or visit www.allnex.com:

feature

You’ve got plastic components and motors coming in, there is skilled assembly, and in the end you’ve got a pump. As opposed to the cleaners, for example, which are just parts put in a box.”

Trailblazing

With the Tyco merger, Pentair brought the manufacture of the BlazeMaster fire protection pumps under their auspices, as well as the Southern Cross pumps.

The aluminium for the BlazeMaster is diecast locally and assembled in Dandenong. They are in the process of developing a new version of the portable fire protection pump which utilises a small Japanese-made Honda petrol engine.

“The Onga side of the business had a lot of rural water pumps as well, most of which are still made here, using cast iron wet ends,” says Sterland.

“And then we’ve got Southern Cross as well, making stainless steel ISO pumps for industry and for commercial pools. They’re made in our facility in Milperra in Sydney.”

“We can have a quick turnaround because we have the competence to build the solid commercial pumps within one week’s time,” says Menon.

Sterland adds that the commercial pumps are all made to order.

“You need the right impeller trim – it’s a customised engineered product. Our engineers in Sydney will provide the spec and it’ll run through the manufacturing facility, be built, tested and ready to deliver.”

The Southern Cross commercial pumps are used for waterparks, commercial swimming pools, agriculture, aquaculture and mining, and can be as large as 150 kW, and 25kW for swimming pools.

“We are now making cast stainless steel pumps just for swimming pools in 316/304 stainless.

Southern Cross is the only one doing this, so we’re capturing the market – because everybody else does cast iron coated inside for the swimming

ABOVE: The diecast for the BlazeMaster fire-fighting pump used to be made by local supplier Sanki, but after the company was sold and moved offshore, Pentair shifted production to another local supplier who had already been making their wet-ends

“Castings are heavy parts, which take time to come from an external country.

So we intend to keep all those critical components here.” pools, which doesn’t last as long as the full stainless steel 316/304 casting.”

This is all carried out in the large commercial manufacturing set-up in Milperra, which includes the machining and balancing of the impellers, amongst other non-pool related production such as valves and controls.

“Everyone is using commercial pumps from Southern Cross – they are specified everywhere,” says Menon. “And now we are moving from cast iron, we are saying, respecify for stainless steel.”

The benefits of local manufacturing

Pentair paid for an Australian Made licence to let people know that they are still manufacturing in Australia, and that they don’t intend to shift their manufacturing offshore.

“Hence the investment into the logo – which is pretty expensive. Every year, they do an audit to check the products are made here.”

Menon says that the long lead time and price fluctuations from overseas and third party suppliers means it is better to keep the manufacturing onshore.

LEFT: BlazeMaster production has to be flexible, because demand can spike instantaneously in a serious fire season.

They may need to supply 350 pumps in a single day during a particularly bad season. Normally they produced about 60 per day, but with more people working on the line and increasing shifts they can meet the demand. During the fire season it is all hands on deck to get the fire pumps out, including management pitching in during emergency situations. Local manufacturing makes this possible – if they had to wait for the wet-ends to come from overseas it wouldn’t happen

October/November 2023

SPLASH! 53

feature

BlazeMaster casings

C

M

Y

CM

MY

CY

CMY

K

54

SPLASH!

October/November 2023

“Castings are heavy parts, which take time to come from an external country. So we intend to keep all those critical components here.”

They found those issues were exacerbated for imported components during the supply chain crisis.

“Our locally made product wasn’t so much of a problem,” says Sterland. “It was components from overseas that that led to our shortages. Because when you’re drawing from overseas parts, you’re competing with everyone else in the world for those parts.”

“They also had to compete for containers, and there was no control over the cost being charged – it was a matter of take it or leave it,” says Menon.

Containers at the time were up to $20,000 each – going up fourfold from the pre-crisis price. Those prices are moving back towards their earlier level, but local freight is going through the roof.

Many pool builders want products

delivered to site, which can be expensive – and some transport companies have trouble delivering heavy products such as gas heaters because of work and safety issues, so they charge higher prices to send a truck with a lift – as there is unlikely to be a forklift on site.

“We have to suffer that cost,” says Menon.

Supplier prices have also continued to rise Menon says, despite the drop in volume, leading to a five per cent rise in product prices earlier in the year.

Managing the skills shortage Of course, one of the advantages of local manufacturing for the community as a whole is employment opportunities.

In total, Pentair has about 300 employees in Australia and New Zealand across the business.

Pentair employ approximately 200 workers in Dandenong, Milperra and also in New Zealand, where they manufacture

feature

equipment mainly for the dairy processing and brewing industries.

In manufacturing, there are about 20 people dedicated to pool products, plus some others working across different categories including the pool category. Many more people are also employed by the off-site suppliers.

One of the issues recently affecting the industry has been attracting and retaining staff during the skills shortage.

However, the problem has not been that serious with Pentair manufacturing staff due in part to their supplier model and the use of contract labourers with rotating personnel.

The white collar staff and sales teams remained stable and were largely unaffected, says Menon.

“But late last year and early this year, all the factories around here had Help Wanted signs out the front,” says Sterland.

“Even now Jayco has a massive permanent billboard asking for workers.”

Just in time and the supply crisis

Just-in-time manufacturing is another method that was put under scrutiny during the covid and supply chain crises.

Min Kim says that during covid, Pentair utilised

a kanban system and lean manufacturing to try and maintain very low inventory.

“And then, with less inventory, we just tried to satisfy all the needs. But we had a very good system,” he says.

“Things went from pretty much the maximum lead time you would have would be 90 days,” says Sterland. “So from anywhere in the world, you’d be able to get it within 90 days. And for just in time, you can rely on that.”

But then lead times blew out and it was a challenge to maintain viable inventory levels.

ABOVE: The cast iron Onga 184 pump being packaged ready to go

Proud supplier of LX pumps, blowers & heaters

r a e y 2 y t n a r warmost pumps on

spatex.com.au October/November 2023

SPLASH! 55

feature

ABOVE: Some of the long-time Pentair factory floor staff with an average of 18 years’ service between them: Summit Bhata (production manager), Francis Roussety (production team leader) and Meng Cheong (warehouse team leader) TOP RIGHT: Part of the kanban system uses red dots for fast moving parts, while slower moving parts in the assembly line have green dots

56

SPLASH!

Now that covid is over, Pentair is reverting to its more usual inventory management protocols, on the back of much reduced lead times for all products, although some can still have lead times of up to 18 months.

Extending Onga’s future

All of those issues during covid and the supply crisis reinforce the benefits of local manufacturing.

Pentair’s innovation side of the business focusses on the Pentair and Sta-Rite brands, led by the 50-engineer strong pool product research facility in North Carolina.

But that doesn’t mean things are standing still for Onga.

Pentair is committed to continuing making Onga pumps in Australia – and is working on improving them in an ongoing way. They recently developed a new tool for the Onga Leisure Time pump, and new tools are also coming for the Onga Pantera pump, which will all be made in Dandenong.

“Onga was very much a pump company,” says Sterland. “It was called Onga Pumps, of course, and they didn’t really have much other pool product that they made themselves. So being part of Pentair hasn’t diminished the Onga brand, but it’s allowed Pentair to bring in other products – gas heaters, US cartridge and sand filters, and automation products.”

Onga focussed mainly on pool pumps after its spa business was sold to Balboa in 2008.

“The pumps that Onga made under the Pantera and Leisure Time range, they’re still out there and they’re still selling strongly.

We’re working on some updates on that to keep them going for another 20 years, and adding variable speed drives to them to be more energy efficient so that they can keep on going,” says Sterland.

They are also modifying the wet-end to accommodate a standard flange, as the original Onga pumps were made in such a way that the motor was unique to an Onga wet-end.

October/November 2023

“This will make us more flexible,” says Menon.

New products due to come out of Dandenong in the near future include the updated Onga Leisure Time pump, which is being made with thicker and more advanced materials, while the Onga Pantera pumps will also include updated internals, including a new impeller.

“Onga pumps have been made in Victoria for almost 60 years, and the new Pantera is the latest in a long line of pumps designed, developed and built in Australia,” says Sterland.

“We’ve improved the aesthetics and we’ve added some new design features such as a handle. We’ve also used the new Pentair Duraglass material which is a much stronger and more robust plastic for Australian conditions. Internally we’ve used the latest in fluid dynamics modelling to bring a 20 per cent improvement in efficiency.

“We’ve also begun selling the Pantera as a variable speed model, which means we can sell this as a High Energy Star model in the Australian market.

“The Pantera has been sold in Australia in one form or another for a few decades, but this update has brought the design into the 21st century.” n Contact: www.pentair.com.au

Some very basic cleaner assembly happens in Dandenong but most is carried out in Brisbane

www.brauerswim.c

om

commercial news

Safety

Commercial & Aquatics Post-covid squeeze on aquatic staff ������ 62 In brief ���������������������� 63 Long wait over as Parramatta gets a sparkling new aquatic centre �������� 64 New filtration options join tried and true commercial solutions ������������������ 68

Children and pool drowning numbers show improvement The National Drowning Report 2023 found there were 281 drowning deaths over the past 12 months, which is 17 per cent lower than last year (339), and returns the annual drowning toll closer to prepandemic levels.

Swimming pool drowning deaths also decreased, with 29 deaths compared to the 10-year average of 35. Of those deaths, 45 per cent were in backyard pools, 17 per cent were in public pools, and 31 per cent were in “temporary residence” pools such as at a motel, hotel, resort, caravan park, hostel, retirement village, private business or an apartment building.

The National Drowning Report 2023 insights include: • 6 per cent were children under 5 year of age (16 deaths), down by 33 per cent on the 10-year average.

• 57 per cent were adults 45 years or older (160 deaths).

• 44 per cent occurred in coastal environments (125 deaths), 75 deaths were at beaches, 33 deaths in the ocean or harbours, and 17 deaths were off rocks.

October/November 2023

• Always supervise children in, on and around water.

• Learn swimming, water safety and lifesaving skills.

• 10 per cent occurred in swimming pools (29 deaths), 13 deaths were in backyard pools.

• Swim at a patrolled beach between the red and yellow flags.

While the overall decline in drowning deaths has been welcomed, the growth in drowning deaths in every age group over 45 has worried water safety experts.

• Avoid alcohol and drugs around water.

Royal Life Saving Society Australia CEO Justin Scarr says drowning prevention efforts were saving young lives with a 33 per cent decrease in drowning deaths in children aged 0-4 years old compared to the 10year average.

Swimming pools insights

He is still concerned about declining swimming and water safety skills among children and adults more generally, saying the impacts of missed lessons throughout the covid-19 pandemic will have generational impacts on safety if left unaddressed.

SPLASH!

Royal Life Saving Australia and Surf Life Saving Australia advise people to:

• Wear a lifejacket when boating, rock fishing or paddling.

He also urged men to make the right call, and avoid alcohol and drugs around water, and for older adults to consider the potential impacts of medical conditions and medications on water activities including swimming and boating.

60

campaigns, resourcing lifesaving services and working with councils and community groups to promote safety around water.

• 37 per cent occurred in inland waterways (103 deaths), 76 deaths in rivers, 27 deaths in lakes.

“Royal Life Saving urges against complacency. With summer approaching, pool owners should check that their pool fence is in good working order, remember to constantly keep watch when young children are around water, and avoid distractions like mobile phones,” he says.

ABOVE: The 2023 report

2022/3 pool drownings by location

• Check the conditions, including weather forecasts.

In 2022/23 drowning deaths in swimming pools decreased by 17 per cent compared to the 10 year average, with 29 deaths compared to the average of 35.

Publicly accessible pools – including council-owned indoor or outdoor pools, and commercial pools or fitness centres, university/school pools and commercial learnto-swim centres – offer a safe place to swim and learn water safety skills, providing an estimated $174 million in avoided child drowning costs per year in Australia.

Tragically, despite the design expertise and skilled management of these spaces, child and adult drowning deaths at publicly accessible pools do occur.

Caregiver supervision of children is still the best way to prevent child drowning, whether or not professional lifeguards are present. Public pools with sudden drops in depth pose a risk to non-swimmers and weak swimmers. Older adults are at risk of falling into backyard pools or not being able to get to safety if experiencing a medical incident while in a pool.

Although 59 per cent of people who drowned lived in major cities, those living in outer regional, remote, and very remote areas are almost twice as likely to drown.

Those from disadvantaged areas are also more likely to drown than those from advantaged areas.

Recent research has found that one in seven Australians live in a house with a swimming pool or spa. Regional Queensland (including Gold Coast, Sunshine Coast, Bundaberg, Mackay, Townsville and Cairns) leads the nation with nearly one in four regional Queenslanders living in a house with a swimming pool or spa.

Royal Life Saving Australia and Surf Life Saving Australia are preparing for summer, including bringing forward

Download the report at splash.online/articles/ Links150

commercial news

LEFT: There is a worrying trend of older Australians drowning

Mineral Salts

Transform your pool into a therapeutic oasis BELOW: Number of drowning deaths by age group in 2022/23 compared with the 10-year average

Vitale Mineral Salts are a unique blend of high purity magnesium and salt, combined with proprietary balancing chemicals that reduces pH and Alkalinity fluctuations associated with salt chlorinated pools.

www.waterco.com ABOVE: 2022/3 pool drownings by location October/November 2023

SPLASH! 61

feature

Skills shortage

Squeeze on aquatic staff A shortage of aquatics staff is casting a shadow over the upcoming swimming season.

It has been driven by various factors, including the wake of the covid pandemic, which disrupted work opportunities for the largely seasonal roles, as well as hampering training and certification programs for lifeguards and swimming instructors.

As a result, many individuals in these professions found alternative employment or faced challenges renewing their qualifications. While the pandemic undoubtedly exacerbated the issue, the shortage was already a concern pre-pandemic.

The national aquatic industry workforce comprises approximately 65,000 workers, a contraction since 2019. There was an estimated workforce shortfall of around 5000 workers over the summer of 2022-23.

Forty-two per cent of workers that were employed in the aquatic industry during the Covid-19 lockdowns period were stood down and just under half received JobKeeper. Of those stood down, 27 per cent found employment in another industry.

Half of all pool lifeguards work seasonally.

The original &

Students make up 60 per cent of the pool lifeguard workforce, and 61 per cent are under the age of 25.

Most lifeguards work part time and casually, and enjoy the flexibility this brings. For example, it allows some people to study while working, or have a second job. For others, it fits in well with childcare or family obligations, allowing them to work when it suits.

Lifeguarding can provide a stepping stone for other full-time roles in the aquatic industry and it is also possible to combine roles within a particular facility; for example, some may combine lifeguarding with swim teaching.

After gaining experience working as a lifeguard, they may become a lifeguard team coordinator, and then a duty manager, and eventually an aquatic facility manager. With additional training, it is also possible to take on more technical roles such as an aquatic technical operator; managing the water quality, chemicals and plant room equipment.

Pool lifeguards can expect to earn from $26 to $35 per hour, with 20 per cent of lifeguards

Most lifeguards work part time and casually, and enjoy the flexibility this brings reporting that they earn an even higher rate.

Often this comes with other benefits like free gym membership.

Contact: www.royallifesaving.com.au

best

Here at Daisy, we’re doing our best to help grow your business!

From product training to installation, Daisy is your full service pool cover partner. With the most extensive range of pool covers and rollers in Australia, finding the right solution for your customers has never been easier.

Find out more today at daisypoolcovers.com.au

AUSTRALIA’S FAV URITE.

1300 55 18 11 • hello@daisypoolcovers.com.au daisypoolcovers.com.au

62

SPLASH!

October/November 2023

Australian Made Committed to helping you sell more

feature

In Brief The 2024 Country Pool Managers Conference will be held at the NSW mid north coast town of Forster on Wednesday 15 and Thursday 16 May at Club Forster in Strand Street. The closest accommodation is the Forster Palms Motel and early bookings are essential.

The South Australian Government’s plans for a brand new Adelaide Aquatic Centre have moved a step closer, with the Adelaide City Council approving a new community land management plan and formally noting consultation on a draft lease and licence for the new aquatic centre. The $135 million centre is planned to include four pools, diving amenities, saunas, spas, waterslides and water play areas.

Hobart City Council’s proposed hydrotherapy pool and wellness centre project is looking unlikely to proceed according to the Hobart Pulse website, with the council at risk of losing a $3.4 million Federal Government grant if the

project is not started by December 31 this year – and if the project drags on past July 2024, a $2.65 million grant from the State Government will also be lost. The revelation comes one month after the council revealed that just one quote – around double the estimated $7 million price tag – was received during the tender process.

members voted 8-1 in favour of adopting the new constitution which meets the governance requirements of World Aquatics and the Australian Sports Commission. The change had the support of the Swimming Australia board. Swimming Queensland was the lone dissenting vote against the change, citing concerns around centralisation of control.

Two new $3.2 million waterslides have been added to New Zealand’s Hanmer Springs: the public named the slides Violet Vortex and Waiau Winder, which feature lighting and visual projection technology never seen before in New Zealand. They replace two 25-year-old green and beige slides which have been ridden about 17 million times collectively.

Walt Disney Parks and Resorts is facing a lawsuit related to an “injurious wedgie” allegedly resulting from riding the Humunga Kowabunga 65-metre waterslide in the resort’s Typhoon Lagoon waterpark in Florida. In October 2019 the plaintiffs Emma and Edward McGuinness and their family rode on the slide described as a near-vertical, five-storey drop in the dark into a pool of water. The force of the slide allegedly pushed loose garments into one of the rider’s anatomy – an event known colloquially as a wedgie. The plaintiffs are seeking damages exceeding US$50,000.

Swimming Australia has avoided being expelled from World Aquatics (formerly FINA) after its member associations voted to accept constitutional reform at a special general meeting. Swimming Australia’s voting

-p

x ni ge er in

s/m

t uc od pr

/ .au om

s.c plu

g2 /m

s:/ tp ht s plu

g2 m

y-b

als

er in

October/November 2023

l-m oo

www.mg2plus.com.au

SPLASH! 63

Long wait over as Parramatta gets a sparkling

new aquatic centre

S

ix years ago, Parramatta’s War Memorial Swimming Centre was demolished to make way for the state-of-the-art Western Sydney Football Stadium.

While the residents were excited by the new stadium, they were disheartened by the loss of their much loved pool, and at the long timeframe set for its replacement.

But now the new Parramatta Aquatic Centre has been opened – and it has been worth the wait.

Set in the traditional lands of the Burramattagal in the

64

SPLASH!

August/September 2023

World Heritage listed Parramatta Park, the distinctive concept acknowledges the site’s history while creating a new, inclusive community hub.

The centre features a 50-metre, 10-lane outdoor pool with seating; a 25-metre, indoor recreational pool; an indoor Learn-to-Swim pool; an indoor water playground; multipurpose community rooms; steam, spa and sauna facilities; a health and wellness centre including a modern gym and program rooms; a cafe; and car parking.

ABOVE: The new pool is set in the World Heritage listed Parramatta Park

BELOW: The 10-lane 50-metre outdoor pool is the focus of the centre

feature

Meeting place

The design comprises swimming areas arranged around a ring carved into a hill, a concept which acknowledges the site’s historical vocation as a gathering place.

Andrew Burges of designer Andrew Burges Architects (ABA) says their goal was to provide a completely new vision of what an aquatic centre could be.

“We wanted to create a destination for the community, one that provides opportunity for many forms of recreation in a safe and inspiring facility that feels more like a landscape setting than a building.”

He says the pool reinvents the traditional aquatic centre typology, creating a new place where the quality of outdoor landscape and recreational space defines the experience.

“This is a new, inclusive community hub centred around the pleasure of swimming in a park setting.

This park is minimally disrupted by locating the building footprint within the topography – retaining and celebrating heritage landscaping and vistas.”

All of the facilities are predominantly organised into a single level for ease of access. The rooftop covering the sunken pools upholds the open space requirements of the precinct master plan, retaining community access and heritage views to Old Government House.

The design comprises swimming areas arranged around the ring, carved into the topography with the health and wellness facilities acting as the buffer to Park Parade.

Connectivity has been designed to minimise impacts on the traffic in the area and effectively link to existing public transport. The car parking is also integrated to the topography of the park.

The centre features 360 rooftop solar panels powering a 193kW capacity solar system.

Automated natural ventilation is used in the fitness centre instead of air conditioning to minimise energy use. Skylights that filter harmful UV, maintain temperature, and absorb sounds, are set around the centre to provide soft natural light to indoor areas.

The design process

Grimshaw led the design partnership with ABA and McGregor Coxall as landscape architect.

The design team’s submission was selected as the winning scheme from a Design Excellence Competition in 2018, at which time the jury commended the response to exceptional operational aspects, the generosity of space contributing to the user experience and the integration of the scheme into the park.

Grimshaw have previously collaborated with ABA on Gunyama Park Aquatic & Recreation Centre at Sydney’s Green Square, which was jointly awarded the 2021 Lord Mayor’s Prize in the 2021 Australian Institute of Architecture Awards (NSW Chapter) and received the award for public architecture at the 2021 Australian Institute of Architects National Awards.

The circular form surrounding the outdoor pool, named the Memorial Pool in recognition of the former Parramatta War Memorial Swimming Centre, is complemented by two linear pathways forming the spine of the site. These pathways unite routes to, from, and around the Centre, connecting the CBD-facing park, entry plaza, main pool space, ring walk and verandah.

ABOVE: The centre is designed to be a meeting place

BELOW LEFT: A little Parramattan enjoying the facility BELOW: The zero depth playspace is sheltered from the hot western sun

October/November 2023

SPLASH! 65

ABOVE: The 25 metre indoor pool TOP RIGHT: The stylish rock and steel walls drawing people into the centre

BELOW: The outdoor pool is named in recognition of the former Parramatta War Memorial Swimming Centre

Clarity was central to the outcome, ensuring active transport and wayfinding were increased throughout the site. A series of interconnected bike and walking paths unite plaza spaces and parklands to enhance pedestrian activity. Open lawns and landscaped berms complement the active transport networks that link the centre with Parramatta CBD. The precinct’s habitat and biodiversity values are extended with the addition of 562 new native trees planted across 30,000 square metres of landscape to enhance the existing urban forest. Tree plantings are strategically incorporated with seating and gathering spaces wherever possible to increase the shading paramount to the site’s functionality.

Heightened ecological values and soil reconditioning will influence the sites microclimate, maximizing shaded areas for play and relaxation.

The pool itself is surrounded by dense urban forest, which will play a major role in mitigating urban heat impacts.

City of Parramatta Lord Mayor Cr Sameer Pandey says the Parramatta Aquatic Centre has been thoughtfully designed with the community in mind.

The state-of-the-art gym

A place for families to relax together

66

SPLASH!

October/November 2023

“The architects have done a wonderful job creating a space that the people of Parramatta, and greater Sydney, can enjoy for generations to come.

This is more than just a pool – it’s a place where the community can swim laps in the pool, work out in the gym, relax in the spa, steam and sauna or simply enjoy a coffee in the café,” he says.

“A lot of memories will be made here – of local kids swimming their first lap, of families splashing around together on a long, hot summer day.”

Josh Henderson, Grimshaw’s project director says the centre will provide a much-needed destination for swimming, fitness and leisure in Western Sydney.

“The design team, City of Parramatta and the builder have all collaborated to create a valuable community asset that is enjoyable to experience, well made, highly functional and accessible.

As a new home to many community groups, the opening of the facility will provide vibrant landscaped public spaces for fitness, sport, learn to swim classes and for time with friends and family.” n A sleek curved canopy surrounds the centre, forming a ring walk

feature

A tranquil nook

A perfect circle

Parramatta Aquatic Centre Owner: City of Parramatta

• 1009 sqm of roof area dedicated to rain water collection

Mays Hill Site: Parramatta Parks Trust

• 195 kW capacity solar, 360 PV panels

Operator: City of Parramatta

• Natural ventilation to health and wellness facility

Design team: Grimshaw with ABA and McGregor Coxal

• Pefc Australian hardwood timbers

Facilities:

Technical features:

• Overall 14,330 sq m approx. building size excluding landscape.

• Myrtha Pools (Stainless steel)

• Accessible 50 metre, 10 lane outdoor pool with flips wall for alternative training and water polo configurations.

• ETFE skylights to Indoor Pool Halls

• Lawn, rain garden and decks adjacencies to outdoor pool.

First Nations design program:

• Shaded tiered seating for 330 people adjacent to the 50m pool, 26 outdoor umbrellas for shade to lawn areas.

• Naming and interpretive elements program directed by City of Parramatta and coordinated by design team.

• Accessible 25-metre, 8 lane indoor pool.

• Accessible 15-metre indoor learn-to-swim pool.

• Splash water play area with ‘beach’ entry.

• Spa, sauna and steam rooms.

• Health and wellness centre, including a gym, two program rooms, a multipurpose community space, amenities and consultation rooms totalling 1380 sqm.

Subconsultants: • Builder: Lipman • Landscape: McGregor Coxall • Structural: Stantec / Tonkin • Civil: Stantec / Tonkin • Façade: WSP

• Café with wet and dry seating for 130 patrons.

• ESD: Stantec / WSP

• Car parking for 186 cars, minibus set down and bus way off park parade.

• Mechanical: Stantec

• Indoor and outdoor male/female, accessible, adult and family change rooms.

• Hydraulic: Harris Page

• Birthday party room, swim club room, retail and multipurpose community rooms.

• DDA: Jensen Hughes

• Office support and administration areas.

• Integrated landscape public domain and pedestrian and cycle links to the surrounding paths, park and streets.

• Electrical: Stantec / Pro • BCA: Design Confidence • Fire: Stantec • Wayfinding: Extra Black • Aquatic: SCP Consulting • Planning: Urbis

Sustainability:

• Traffic: Traffix

• Onsite water management assisted by rain gardens and OSD.

• Leisure: Warren Green Consulting • Heritage: Trigger

October/November 2023

SPLASH! 67

feature

New filtration options join tried and true commercial solutions

By Veda Dante

Pool water must look crystal clear as well as be absolutely clean to satisfy customer appeal and health requirements. This is the indoor pool at the Recreation and Sport Centre featuring LiqTech filtration.

Image: Waterco

68

SPLASH!

T

he quality of swimming pool water is closely tied to the effectiveness of its filtration. It’s a fundamental aspect of pool maintenance that not only ensures the health and safety of swimmers but also contributes to an overall enjoyable swimming experience. This is even more crucial in hightraffic public or commercial pools.

When constructing a new aquatic facility, or renovating an outdated one, local councils engage aquatic engineers who not only understand local health regulations and the current construction climate but also analyse the different filtration options given the individual site and the demands that are going to be placed on it.

It’s not just the filtration that must be considered of course, but also dosing and control systems, pipework, valves, the type of concrete that’s used, and even the finishes.

This process includes developing specifications that integrate health department guidelines and regulations that prescribe minimum design, construction and operation requirements that are intended to protect the health and safety of the public in swimming pools and spas.

Based on direct experience acquired over the past 30-odd years, the specialists at Hydrautech

October/November 2023

Designs — one of the long-standing aquatic engineering firms — have outlined three main filtration technologies they prefer for commercial aquatic applications: sand or glass media filtration, precoat filtration and ceramic membrane filtration.

As Hydrautech’s managing director Ross Weight explains, each has their pros and cons and specifying which best suits a particular project depends on a range of criteria. For example, a small, family-owned swim school teaching 10 students at a time has different demands and bather loads when compared to a multi-milliondollar facility with hundreds of members.

“We apply different filtration technologies according to distinct needs,” he says. “If it is a small swim school, they’re more likely to have a simple, economical filtration system versus an aquatic centre with multiple pools, splash parks and water slides that require a more sophisticated level of water filtration.”

Traditionally, sand filtration has been provided for municipal drinking water treatment and for commercial swimming pool water filtration throughout Australia for more than 100 years.

“The earliest swimming pools in Australia were provided with open-top gravity type sand

feature

filters,” Weight explains. “Since the 1960s, steel – then composite – pressure-type sand filters have become the most prevalent form of pool filtration for commercial swimming pool projects.”

Later, around the 1990s, precoat filters became available and were used for selected commercial pool water treatment applications.

An emerging technology in the Australian commercial pool industry is ceramic membrane filtration. It has been used throughout Europe and the UK since the early 2000s with more than 50 swimming pool installations completed worldwide prior to entry into the Australian market.

“This technology was first documented by Hydrautech Designs in 2014,” says Weight. “A cautious approach was adopted initially for ceramic membrane filtration developed in Europe as pool water quality requirements, regulations, and pool bather loading differs significantly between Europe and Australia.”

Since then, municipal swimming pool facilities in New Zealand that have similar conditions to Australia have successfully implemented ceramic membrane technology over the past few years.

ABOVE: Media filtration in a large aquatic installation in Blenheim, NZ. Image: Beca

MIDDLE: The Blenheim plantroom

Sand or glass media filtration

Sand or glass filtration are types of depth media filtration whereby suspended solids are removed from the water by a bed of sand or glass filter media.

Media particles are of irregular shape and have jagged edges which assist in the creation of crevices when the media is compacted in the filter vessel. The crevices trap the suspended solids as the pool water passes through the filter vessel.

BOTTOM: LiqTech’s SiC membrane technology installation

October/November 2023

SPLASH! 69

feature

Modern facilities may include a process to exchange heat from the backwash water prior to discharge. An advantage of the sand filter backwash system is that the backwash process can be easily automated by motorising the filter valves. This arrangement greatly reduces operator involvement and allows for the most efficient programming of filter backwashing.

Automatic backwashing is preferred when rainwater harvesting is provided (mostly for new facilities) to co-ordinate and integrate the backwashing operation with the availability of rainwater.

Media filters have provided safe and reliable operation for aquatic facilities across Australia for many decades and continue to have their place in the market.

Precoat filtration ABOVE: LiqTech’s SiC membrane technology installation RIGHT: Onga cartridge filters are a good option for confined spaces

A 16/30-grade filter sand may achieve filtration sieve sizes down to nominal 10 micron to 20 micron (or even finer with the assistance of coagulation). As water can bypass through separations, or cracks, in the filter media or between the internal surface of the filter vessel and the media, the filtration performance cannot be validated to a consistent or absolute micron rating.

“The most common type of media filtration we see in aquatic facilities is sand filtration, which is a technology that dates back hundreds of years.”

BELOW: A Chadson pre-coat filter

70

SPLASH!

Sand filters require backwashing for cleaning.

This process involves the periodical reversing of flow through the filter to flush out contaminants.

The water used for this process is drawn from the pool and is typically drained to waste.

October/November 2023

Precoat filtration is a type of surface filtration as opposed to sand or glass media filtration, which is defined as depth filtration.

The precoat media (similar in appearance to talcum powder) provides filtration sieve sizes down to nominal two micron to three micron if all the internal filter elements are evenly coated with the filter media. As the precoat media cannot be guaranteed to cover the entire surface area of the filter elements, the filtration performance cannot be validated to a consistent or absolute micron rating.

Precoat filters may also be referred to as ultrafine or ultra-filtration (UF) filters, however this is not an accurate technical reference for precoat filters. Ultra-filtration is a membrane-based technology with filtration sieve sizes of nominal 0.01 micron.

Historically, the filter media used for precoat filtration is diatomaceous earth (DE), however this media has been largely replaced with perlite due to health concerns associated with the crystalline silica present in DE. Perlite is a generic term for an alternative filter media manufactured from volcanic rock. Perlite contains little or no crystalline silica and may be perceived as a safe alternative to DE, although many of the same materials handling and health precautions still apply.

Unlike sand/glass media filters or ceramic membranes where the filter media remains for many years (sand filter) or is fixed (membranes), the precoat media is replaced after every backwash. This is a manual and somewhat tedious process that cannot be automated and involves the handling of packaged perlite with full personal protection equipment (PPE).

When the required amount of filter media is added to the incoming water flow, it forms a thin coating on the outside of the internal filter elements. Some precoat filters employ a bumping cycle to dislodge the media off the filter elements before recoating the filter elements.

This process may be performed several times between backwashes to increase filter backwash intervals.

feature

The requirement to replace the precoat media after each backwash can be problematic, time consuming and costly when servicing learn-to-swim, toddlers or other child focussed pools. In accordance with health regulations, the precoat media is required to be backwashed out and replaced after every faecal contamination incident. This can be a daily issue for some aquatic facilities.

The backwashed media must be intercepted prior to discharge to the drainage system and be disposed of as hard waste in accordance with environmental requirements. Not intercepting the filter media and discharging to the drainage system may be a breach of environmental controls and may contravene site specific trade waste agreements.

Precoat filtration is promoted as requiring less frequent backwashing than conventional sand/glass media filtration, thus consuming less water. This may be initially perceived as a benefit in terms of water conservation; however, this benefit is offset operationally by the water that must be drained (bled-off) to correspond to bather load and to combat rising total dissolved solids (TDS) levels as a result of circulating essentially the same pool water for extended periods. Pool water quality standards require a water dilution rate of 30 litres per bather which can be managed through the backwashing process for sand/glass media and ceramic membrane filters, however, needs to be drained to waste with a precoat system to avoid filter backwashing and reloading precoat media.

Precoat filters typically have a smaller footprint size than alternative media filters, however they require circulation

EST SOFTWARE OOL SHOPS & CE BUSINESSES

or the pool industry he pool industry

w.bufferzone.info

THE BEST SOFTWARE FOR POOL SHOPS & SERVICE BUSINESSES Built for the pool industry by the pool industry

www.bufferzone.info

October/November 2023

SPLASH! 71

Swimming pool management in the palm of your hand

With dedicated apps for pool technicians and users, SEKO’s IoT solutions enable 24/7 access to data and settings for constantly clean, healthy pools • Live and historical data on demand • Adjust programmes 24/7 via smartphone • Minimise chemical consumption • Reduce technician visits and maintenance requirement

seko.com

feature

space for maintenance. Precoat filters typically require more maintenance and servicing than filtration alternatives.

Weight says that precoat filters can suffer from corrosion if subjected to high chlorine concentrations or salt chlorination systems.

Super-chlorination to 20 mg/L chlorine as often implemented by public aquatic facilities in response to faecal contamination may void precoat filter warranties.

Ceramic membrane filtration

The emerging technology of ceramic membrane filtration features silicon carbide (SiC) ceramic membranes. The ceramic membranes provide a validated and absolute filtration sieve size of down to three micron.

The finer level of filtration achieved by ceramic membrane filtration provides a corresponding improvement in water clarity by removing most suspended solids and turbidity from the water.

The ceramic membranes are chemically inert, have a high resistance to abrasion and water hardness, can sustain super-chlorination and tolerate the full pH spectrum of 0-14. The membranes are contained within a polypropylene (PP) housing. The membranes require backwashing by flushing with air then rinsing with water. The backwash water volume for each membrane is very low at 75 litres. A cleanin-place (CIP) system is required to provide periodical chemical cleaning of the membrane cells to remove any build-up of inorganic or organic material.

The entire ceramic membrane system is fully automated and pre-packaged by the manufacturer. The main pool filtration pump

supply and filtered water returns are connected in position onsite.

Ceramic membrane systems occupy significantly less plant space compared to other filtration alternatives. The ceramic membrane system also requires a smaller balance tank compared to filtration alternatives.

ABOVE: Waterco has a strong reputation in commercial media filters

“Simplicity of operation is attractive to them, as is the space-saving option.”

The ceramic membrane systems are more expensive than other filtration alternatives when comparing filter purchase pricing alone, however Weight says the cost is competitive when considering the completed installation including all valves, pipework, automation, the reduced plantroom size required and considering longer term operation costs.

BELOW: The fine apertures in the SiC filter

Cartridge filters

Cartridge filters are another option, particularly suited for confined spaces. Cartridge filters are a relatively more effective filtration area for their footprint.

Also, cartridge filters don’t require backwashing so there is less water wastage overall.

Additionally, as they are light and small, they are easy to install, and as they have no October/November 2023

SPLASH! 73

feature

Compliance and codes of conduct

ABOVE: LiqTech’s modern ceramic filter technology provides absolute three-micron filtration

moving parts, are also easy to maintain, although they require manual cleaning.

Barriers of protection

While filtration is key to keeping water safe for swimmers from pathogens and viruses that can live in the water, it is only one of the barriers used by aquatic facilities to help minimise potential public health risks.

“One barrier by itself will not do the job so we’re relying on firstly, to try and control the contaminants that get in the pool in the first

“Investing in high-quality filtration media is not just a luxury – it’s a necessity for responsible pool management.” place,” Weight says. “This starts with limiting bather load to a prescribed standard. For example, they may allow one person per 2.7 square metres, which equates to a maximum bather load for that pool.”

Water chemistry is the second barrier, with the various states and territories requiring a minimum chlorine residual of one part per million.

“You need to have a minimum chlorine residual in the pool regardless of how good the filtration is to ensure residual disinfection in the water at all times,” he says.

The third barrier relies on the filtration system, which physically removes contaminants from the water to keep it clean.

“The most common type of media filtration we see in aquatic facilities is sand filtration, which is a technology that dates back hundreds of years,” Weight explains. “It’s only in the last 20 or 30 years that we’ve seen other forms of filtration became available including precoat and, more recently, ceramic.”

74

SPLASH!

October/November 2023

Aquatic engineers like Weight also cite international standards that relate to compliance for their recommendations.

“The best one, and one that’s applied mostly throughout Europe, is probably the German DIN Standard,” he says.

Because Australia does not have a national standard in place, we instead rely on individual states and territories to develop their own guidelines. Weight says he applies the most relevant to each project.

“Our standards are nowhere near as comprehensive as the international standards and we have to modify our designs according to any local government health requirements,” he says.

“States have been reactive to industry pressures and public incidents, and have changed things as needed instead of fully adopting, from day one, the DIN Standard with permitted modifications for Australian conditions.

That said, this guideline reflects a pool culture in Europe that is very different to what we have in Australasia. For example, hygiene practices include showering before getting into the pool to help minimise the introduction of pollutants into the water. Additionally climactic conditions in Australia can vary considerably.

“Europeans like to think the water in the pool is just as clean as the water that comes from a tap and correspondingly specify lower chlorine levels, whereas in Australia, it’s completely the opposite,” says Weight.

“No one showers before they jump in the pool; it’s a free-for-all. Because of that, higher chemical concentrations are employed, which means we shower after the pool to wash it all off. So, we can’t just adopt a European standard that has been set up for that level of hygiene and apply it to Australia because it would just never work,” he says.

Nominal versus absolute filter ratings

When choosing filtration solutions, Beca technical director Nick Yannakis says it’s important to select the right micron rating. This is the size at which particles are trapped by the filter.

For example, a five-micron filter will stop particles of five microns or larger from passing through the media.

A micron is a micrometre, which is a thousandth of a millimetre (or a millionth of a metre). To put this microscopic size into context, a human hair is between 40 microns to 90 microns in diameter and only particles above 50 microns can be seen by the naked eye.

The filter micron rating is based on the pore sizes within the media, but filters can be constructed from many different materials, and these can expand and change according to different operating conditions. For this reason, filter micron ratings are often categorised into two main types: Absolute: Filter rating meaning 99.9 per cent of the particles larger than a specified micron rating will be trapped on or within the filter.

feature

LEFT: Pioneer pool featuring LiqTech’s ceramic filtration

Nominal: Filter rating indicating the approximate size of a particle, the majority of which will not pass through the filter. It is generally interpreted as meaning that 85 per cent of the particles of the size equal to the nominal filter rating will be retained by the filter.

Log scale: There’s also the logarithmic scale

(or log scale), which is a way of displaying numerical data over a wide range of values in a compact way.

“For example, with sand, it’s heavily dependent on what grade it is and what it’s used with, therefore you can’t assign a statistical number on what the filtration output will be,” explains Yannakis.

New Zealand centre embraces new filtration technology With public swimming pools considered a core council business and valuable community asset, facilities like Pioneer Recreation and Sport Centre in New Zealand are relying on new technologies to cut operational costs while helping people stay fit and water safe.

Pioneer – one of five indoor pools operated

by Christchurch City Council – upgraded its commercial pool filtration equipment with a system that not only provides ‘ultrafine’ filtration but also reduces expenses associated with backwash, electricity, chemicals and maintenance.

Andy Gale, Waterco commercial and water treatment specialist, says that when media filtration is not an option due to spatial limitations, or where ‘ultra-fine’ filtration is absolutely required, LiqTech Water offers innovative stand-alone or complete turnkey solution.

Their commercial pool solution is based on high-quality silicon carbide (SiC) ceramic filters providing high efficiency and reduced life cycle costs.

LiqTech’s modern ceramic filter technology also provides absolute three-micron filtration,

which meets today’s end-user demands as well as providing current and future compliance of environmental regulations.

“In comparison to other UFF systems, the ceramic membrane filtration is absolute – there are no doubts about what may pass through, and they are far easier to operate,” Gale says.

“Ceramic membranes deliver a much more thorough filtration process that removes bacteria, pathogens and viruses,” he explains. “This ultimately delivers cleaner water and a safer pool and spa environment.

They’re also made of some of the hardest materials in the world, resulting in an extremely durable and long-lasting product.”

He says that LiqTech filters have been upgraded with the latest software and valves for increased reliability, giving the compact commercial swimming pool filtration system the smallest footprint on the market – taking up to 65 per cent less valuable real estate in plantrooms.

The significantly reduced skid footprint with up to 75m3/hour per 1.5m2 filtration capacity fits through a standard doorway and can be made even smaller if required.

He also says they are highly flexible.

“The ambidextrous design allows all process connections to be installed from either side,” he explains. “Moreover, it is a modular system to which additional housings can be added after installation.”

LiqTech’s SiC membrane technology has a dead-end design, which ensures no contaminated water passes through the filter. The pore size of the membrane walls allow water to pass through while retaining impurities.

“Dirty water in, clean water out. It’s that simple,” he says.

“All this makes it perfect for both new-build and retrofit installation with significant savings on space and on-site installation costs.

“For Pioneer, installing LiqTech eradicated the need to rebuild an entirely new plantroom due to existing space restrictions.”

Waterco recently announced the extension of its exclusive distribution agreement with Liqtech Aquatic Filtration Systems, solidifying their continued partnership across Australia, New Zealand, Papua New Guinea and the Pacific Islands.

October/November 2023

SPLASH! 75

feature

Safe handling of DE While used for decades, the mishandling of diatomaceous earth (DE) filtration media is currently under the microscope due to its classification as a Class 1 carcinogen when airborne. This is due to health concerns associated with the crystalline silica present in DE. For Nick Yannakis, technical director at Beca – one of Asia Pacific’s largest independent advisory, design and engineering consultancies – this had led to increased education and training.

“A lot of people simply don’t understand, nor have they had adequate training, on the best way to handle DE,” he says.

“Despite having warning labels all over the data sheets, people still aren’t aware of it. I had a very interesting case recently with a council in New Zealand where I did an audit across all of their facilities. Upon arrival, they motioned for me to wear a hard hat and hearing protection before we descended into the basement level.

“I looked around and thought, OK, but what about the DE dust that has been left out in the open for people to breathe?

There is a really big disconnect and knowledge around that.”

This led to the council’s health and safety team to work with Yannakis to develop training programs and staff protocols around using DE filters.

“Perlite has become a popular media alternative to use with DE filters while DE manufacturers are re-designing their systems to mitigate that risk,” he explains.

“With media options like perlite, which are relatively new substances, you still have to handle the powder in a similar way, you just don’t have the carcinogenic issue at the end of it.”

76

SPLASH!

October/November 2023

ABOVE: Comparison chart provided by LiqTech

“In the mathematical world you have the logarithmic, or log, scale, which looks at how often something will occur.”

Ceramic SiC filtration

“When Waterco looked at where the future of ‘ultra-fine’ filtration was, it looked at regenerative and silicon carbide membrane, or SiC, filters,” says Waterco’s commercial and water treatment sales manager, Andy Gale.

“These systems are an absolute membrane of three microns, so you’re not going to find anything going through that is over three microns – and they purge out of backwash anything that is caught in there.”

Gale says SiC filters, much like DE filters, save water when compared to backwashing of media filters.

“However, the TDS, or total dissolved solids, build-up in the water must be bled off anyway with fresh water,” he explains.

“So, you physically have to dump water out of the pool and add fresh water in there, so the water savings may not be as much as much as claimed on paper.”

He says the natural process for media filtration is that you need to backwash a whole lot of water through it, but that’s essentially purging TDS levels out of the pool.

While ceramic membranes have existed in the market for around a decade, it’s only recently they’ve started gaining traction in Australia and New Zealand.

“While you may be looking at a 25 per cent to 30 per cent uplift in costs to the end user compared to a regenerative, DE-style filter, the fact that you get a lot more for it is appealing to aquatic centres,” he says.

“Simplicity of operation is attractive to them, as is the space-saving option.”

He says that good filtration contributes to a pool’s aesthetic appeal and user satisfaction.

“The assurance of crystal-clear water not only enhances the visual presentation of the pool but also enhances user satisfaction by providing a safe and hygienic swimming experience.

“Investing in high-quality filtration media is not just a luxury – it’s a necessity for responsible pool management.

Recognising their significance will contribute to ensuring healthier, safer aquatic environments.” n

Contacts: www.beca.com

www.hydrautech.com.au www.liqtech.com www.recandsport.ccc.govt.nz www.waterco.com www.fluidra.com www.pentair.com

PV Ready Heat Pumps.

PV

Heat your pool, without boosting your power bill.

ady Re

Rapid Heat — Smart Programming for Express Heating Smart RAPID HEAT software automatically delivers an express heat up of your swimming pool’s water.

WiFi Enabled

3.5” Touch Display

New Modern Design

Energy Efficient

Eco Friendly R32

Tariff Timer

Over 35 years of experience in the industry makes us the expert choice for advice, quality products and after sales support.

NZ

Head Office

NSW

QLD

SA

ACT

6-8 Austral Place Hallam VIC 3803

Unit 2, 10 Boden Road Seven Hills NSW 2147

11 Andys Court Upper Coomera QLD 4209

Sahara Pools & Solar Phone: 0412 204 306

Phone: 03 9887 2131

Phone: 02 9838 0000

Phone: 07 5679 6821

Total Pool & Spa Services Oasis Heat Pumps Phone: 09 535 8891 Phone 02 6294 0824

sales@sunloverheating.com.au

sunloverheating.com.au

new products

Total Alkalinity metering added to BECSysLive

Sleek Hayward S.Line heat pump built for small spaces

The US-made BECS technology range of commercial pool water chemistry controllers has taken another step into total control with the BECSysLive! web based PC communication and phone app, which is being adopted by council pools, splash parks, swim schools, hydrotherapy pools and resorts.

It enables pool operators to monitor readings, create reports and make changes via encrypted, internet enabled connection. When connected via the site’s WiFi there is no ongoing cost involved.

Hayward says their S.Line Pro Fi heat pump represents a marriage of contemporary design and technology, with its sleek profile engineered to harmonise with modern outdoor aesthetics. Its compact form is perfect for smaller spaces, requiring a mere 30cm clearance from the wall, thanks to its ingenious side vent design.

Key features include automatic super chlorination, booster chlorination and the addition of multiple probes including TDS probes for control of salinity in salt water pools, Total Chlorine probes to control UV systems, a combined chlorine high alarm, and the new Total Alkalinity metering and control system, which alternates the dosing of CO2 and acid to accurately control TA and pH while saving on chemical costs.

Beneath its deluxe exterior lies a powerhouse of cutting-edge technology. The S.Line heat pump boasts full inverter technology, artfully merging twin rotary compressors and DC inverter fans with an advanced controller board. Hayward says this results in the perfect equilibrium between heating comfort and energy conservation, contributing to more efficient operation while minimising environmental impact.

The S.Line seamlessly integrates with the OmniLogic system, which also controls pool chemistry, heating, lighting, water features and other essential equipment right at your fingertips.

The BECS ranges is supplied by Tim Batt Water Solutions.

Contact: www.hayward-pool.com.au

Contact: www.tbwsaquatic.com.au

ADVERTISE WITH US!

//w

ps: htt

YOU

og rel .co ww ic.c /s .au om s/c ion lut -so are

w oft el ord

WITH THE RIGHT

l-c um edi _m

m ?ut

t nec on

AUDIENCE

z aga =m

Receive regular updates on new construction activity urc _so utm

& ine

tm &u ash spl

e=

SPLASH!

October/November 2023

023

80

-2 ine

corelogic.com.au/cordell

z aga h-m las -sp on

1300 734 318

scan here

-c =au

gn

ai mp _ca

Discover upcoming construction projects in your area with Cordell Connect to help you secure your next opportunity.

poolspalife.com.au

0452 366 856

daena@poolspalife.com.au

new products

Safety flooring finding favour with specifiers The Life Floor solution, which keeps swimmers and others safer around swimming pools, is starting to be specified by designers of aquatic facilities, says Life Floor’s Grant Burgess.

“We’re really starting to see architects, landscape architect and engineers specify it, mainly around splash parks but also on pool decks and in beach entry areas in swimming pools,” he says.

Made predominantly from EVA foam rubber, Life Floor has cushioning attributes, protecting people against falling – making for a much softer landing than on concrete, stone or tiles.

The product is glued down by a proprietary neoprene-based contact adhesive and comes with a five-year warranty, including the installation process. It comes in a wide palette of colours.

Contact: www.lifefloor.com.au

Sunlover’s new Underground Roller Box The latest addition to the Sunlover product line is the Underground Roller Box: safeguarding and enhancing your customers’ pool cover investment.

Designed for easy installation and effortless operation, this userfriendly roller simplifies cover management, making it a breeze for a single person to handle.

Available in compact and standard sizes, it is crafted from recycled PVC and engineered to withstand the harshest Australian conditions.

Sunlover promises prompt delivery for metro locations, guaranteeing a smooth experience from purchase to poolside, elevating your pool cover offering with innovation and style.

Contact: 1800 815 913; sunloverheating.com.au

sales@aussieundercover.com.au October/November 2023

SPLASH! 81

✁

Subscribe to

Index

Advertisements Abgal Liners & Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 AIS Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IFC

Tax invoice

Agent Sales and Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Please find enclosed my cheque/money order for $_________ payable to The Intermedia Group Pty. Ltd. OR please charge my:

Allnex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Mastercard

Visa

Amex

Aqua-Quip. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Aspire Solar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43, 54 Aussie Under Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Cardholder Name: _____________________________________________________ Expiry Date: __ __ / __ __ Signature: ________________________ Name: ___________________________________________________________________

Brauer Industries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Bufferzone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 BWT Lincoln Pool Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Cordell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Job Title: ________________________________________________________________

DAB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Company: _______________________________________________________________

Daisy Pool Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Address: _________________________________________________________________

Davey Water Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Suburb/Town: _______________________ Postcode: ______________________ Ph:_______________________ Fax: _________________________________________

Evo Industries Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Evolution Water & Lighting Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Fluidra . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Email: ____________________________________________________________________

Hayward Pool Products (Australia). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 LaMotte/Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Yes! I wish to receive SPLASH! magazine Within Australia * $AUD65.00 – 1 year, 6 issues $AUD104.00 – 2 years, 12 issues – Save 20% $AUD136.50 – 3 years, 18 issues – Save 30% * Prices quoted include GST

Overseas Rates New Zealand $AUD75.00 – 1 year, 6 issues Asia Pacific $AUD80.00 – 1 year, 6 issues All Other Countries $AUD90.00 – 1 year, 6 issues We are committed to handling your personal information in accordance with the privacy act.

Please Select one of the following: Yes

Mg2Plus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Naked Pools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Pentair Aquatic Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . OBC Pool + Spa. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Pool-Water Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IBC Poolwerx Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 PSQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Rainbow Pool Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Reece . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Remco Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Seko Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Spa-Craft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

No - Please send me information about special

offers and or events from SPLASH! The Intermedia Group Pty Ltd ABN 94002583682 PO Box 55 Glebe NSW 2037. Fax back your subscription to: (+61) 2 8580 6312 www.intermedia.com.au or call 1800 651 422

Spatex. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 SPLASH! Expo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Sunlover Heating. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8, 77 Waterco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13, 61

82

SPLASH!

October/November 2023

ww

PARAMOUNT IN-FLOOR CLEANING SYSTEMS

o w.p

THE WORLD’S NUMBER 1 IN-FLOOR CLEANING SYSTEM BROUGHT TO YOU BY POOL-WATER PRODUCTS

c du ro rp ate

w olParamount’s custom built in-floor cleaning systems are engineered to automatically clean any pool you design, including floors, steps, benches and spas.

Minimising maintenance and maximising enjoyment.

m. co

ts.

Aquarius Pools – Mornington VIC

AUSTRALIA’S LEADING POOL BUILDERS CHOOSE PARAMOUNT

au Pool-Water Products | P: 03 9873 5055 Email: info@poolwaterproducts.com.au www.poolwaterproducts.com.au

Pentair powered paradise The best range of quality products and energy saving solutions Maximise pool performance, pool life, maintain water quality and save energy with Pentair’s world-leading pool and spa solutions.

Our eco-friendly pumps, heating, filtration and automation work smarter, so you can spend less time on your pool and more time enjoying it with your family in paradise.

Over 50 years experience

Pentair Sta-rite® Posi-Chlor® Salt Water Chlorinator

MINERAL SALT COMPATIBLE

NEW ORP Probe

pH Probe

Reduce chemical consumption and save money, whilst enjoying clean silky smooth water with the added peace of mind that you are creating a safe swimming environment for your family all year round.  Available in Basic, pH and Advanced configurations  Switched mode power supply + automatic modulation  Smart technology

See the full range at pentairpool.com.au