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G’day and welcome to the last issue of Convenience and Impulse Retailing magazine in 2025.
It’s been an interesting year for the channel, with some positive results and great events scattered throughout, but it is difficult to overlook the impact that the illicit tobacco trade and the rise of retail crime have had on the industry. Hopefully governments take more action on these issues in 2026.
In our Face Time, we meet Maher Magableh, CEO and Founder of EzyMart. Maher has had an interesting life, with business uniquely intertwined with his love of taekwondo. We then visit bp Summer Hill, where Blue Robe Petroleum have done a fantastic job in creating a modern, engaging, and relaxing site in the Inner West of Sydney.
As we wrap up 2025, we take a look back at the best products from the year. Firstly, with our very deserving overall C&I Choice Product of the Year winner, before delving into all the categories across the channel and picking the best from each.
In our first feature, we look at carbonated beverages. It remains a cornerstone of the impulse mission, and the category is evolving rapidly. From premiumisation to shifting consumer
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habits, we explore how brands are refreshing their strategies and how retailers can keep the fizz in their sales.
We also dive into the growing demand for ready-made meals, as shoppers look for quality, speed and value in equal measure. With convenience stores increasingly stepping into the ‘tonight’s dinner’ mission, we examine the products, merchandising techniques and how retailers meet changing expectations. Finally, we turn to security, a topic that continues to create concern across the channel. With rising incidents of theft and aggression, this feature unpacks the technologies, store-design responses and training approaches that are helping protect staff, safeguard stock, and maintain a safe environment for customers.
A big thanks to our columnists for this issue – Theo Foukkare, CEO of the Australian Association of Convenience Stores (AACS), Michael Brick, Managing Director, Meris Food Equipment, and Rachel Quinn of 3P Partners.
That’s it from us this year. Enjoy some time off, watch the English get dusted in the Ashes, and we’ll see you in 2026!
Cheers, Thomas Oakley-Newell
Safa de Valois
James Wells
Alyssa Coundouris
Thomas Oakley-Newell
V Energy’s nostalgic zero sugar range
V Energy’s newest zero sugar range has hit the shelves, reinforcing V’s commitment to shaping the future of energy through bold flavour, zero sugar choices, and culturally relevant design.
The new range reimagines three iconic flavours with a modern energy twist: Strawberries & Cream, Watermelon Candy, and Cotton Candy. These nostalgic flavours tap into the cultural craving for all things Y2K –but with a bold, contemporary edge. Nostalgic flavours with modern energy.
See the V Energy website, Instagram, Facebook, or TikTok for more information. v-energy-drink.com
Eating healthy never tasted so good
Platinum Meals is proudly Australian made and owned, offering a premium range of ready-made meals that deliver convenience without compromise.
Every dish is handcrafted using fresh, locally sourced ingredients, never mass produced, to ensure authentic flavour and quality. The meals are gluten-free, dairy-free, preservative-free, and halal certified, providing clean and nourishing options for all.
Already stocked in gyms, retail outlets, corporate sites, and health food stores, Platinum Meals is trusted for wholesome, balanced, and delicious meals that fuel busy lifestyles. Experience convenience made with real craftsmanship. platinum.meals@gmail.com | 0434 847 644
Customers reach for a taste of Coca-Cola this summer
Nothing says summer like the unmistakable taste of Coca-Cola Classic. Loved by consumers for generations, it continues to be the top choice for shoppers in the P&C channel. Coca-Cola Classic 600mL holds its position as the Highest Value Beverage SKU in the Measured Convenience Scan Market over the last 12 months*. Retailers can be confident that demand is high and consistent. To help customers easily find and enjoy their favourite drink, retailers can prioritise visibility with wellplaced point-of-sale displays, impulse coolers and front-of-store gondola ends, supported by Coca-Cola Europacific Partners. 132653 | www.cocacolaep.com/au
*Source AU Convenience Scan MAT to 2/11/25
JOLS goes big on shelf
JOLS has unveiled a vibrant new makeover across its sugar-free pastille range, and it is impossible to miss.
Forest Berries, 3 Fruits and Blackcurrant now land on shelves with louder colours, value three packs and the same juicy chew Australians have loved since 1995. As Australia’s number one sugar-free fruit brand, JOLS delivers big flavour without the sugar. The refreshed packs are designed to stop shoppers fast and spark instant impulse buys across supermarkets, convenience and independents. Order your JOLS today from The Distributors! www.the-distributors.com.au | 1800 989 022
HIGH-KICK HUSTLE
From the dojo to the boardroom, Maher Magableh, CEO and Founder of EzyMart, instils discipline and focus in every avenue of life. This is his story…
I WAS BORN in Jordan, a place whose rich history and warm, community-oriented culture shaped my personal and professional values.
Family has always been the cornerstone of who I am.
I’m the seventh of ten children in a vibrant, bustling household with four sisters and six brothers. Growing up in such a large family, I used to look at my oldest brother and sister almost as an extra set of parents. From a young age, I learnt the importance of sharing, patience, and collaboration. Lessons that have stayed with me throughout my life and career.
I was an energetic and sporty child, always eager to be outdoors. I loved running and football, but everything changed when I was six years old and was introduced to Taekwondo. The discipline, focus, and respect at the heart of the martial art resonated deeply in me. Before long, the other sports faded into the background and Taekwondo became my main focus.
Outside the dojo, I always had a creative streak and loved writing poems. I was also an active member of the scouts, which fostered my love for hiking and outdoor adventure. It seems almost destined that my first job would be connected to Taekwondo. It was only natural after years of training that I transitioned into coaching younger children. It was probably my first real glimpse of leadership and when I began to see that your actions, no matter how small, can encourage others. This was also the time when it hit me that the advice that my father had given me growing up was invaluable. These became foundational in my journey toward eventually becoming a CEO.
At the same time, I found a personal passion of designing and selling Taekwondo uniforms to my club. It took off quickly, and soon I was selling to other clubs as well. I didn’t realise it then, but this might have been the first signs of my curiosity for business.
Travel has been a significant part of my life since I was young. Taekwondo took me around the world, exposing me early to different cultures and ways of life. Those opportunities kick started a lifelong passion for travel. Even today, my schedule is full, with work for EzyMart and my commitments in the international Taekwondo community taking me across the world. A funny thing is that I used to dislike Asian food, probably because of my early travels on the Taekwondo circuit, but now it’s my favourite cuisine. Today, I make sure to try out new food and new experiences when I get the chance to visit a new country.
Today, I’m the Founder and CEO of EzyMart. My path to where I am today is uniquely intertwined with Taekwondo. The sport taught me confidence, discipline, and resilience, qualities that became the foundation of my career. From coaching, I moved into refereeing, which further sharpened my skills. Eventually, I moved to Australia to pursue business studies, and that decision changed the direction of my life. I bought a milk bar in Bondi, and it was there that I saw the potential to reinvent the convenience store experience. I blended the discipline and mindset from my past with a fresh vision for the future. The rest, as they say, is history.
Above: Maher at one of the EzyMart stores located in Sydney
“My path to becoming a retail leader is uniquely intertwined with Taekwondo. The sport taught me confidence, discipline, and resilience, qualities that became the bedrock of my career.”
My proudest career highlight is creating and growing one of the largest convenience store chains in Australia from that one small store. I could never have imagined that it would evolve into a thriving business supported by a state-of-the-art distribution centre and warehouse. Seeing my team’s hard work materialise into a brand that serves communities across the country fills me with immense pride.
When I find spare time, I enjoy quiet moments and spending time with my close circle of friends. Travel still inspires me; every trip offers fresh perspective and motivation. My family today is centred around my wife, Susan, and our two children: my daughter Jude and my son Taj. They are at the centre of my world and my greatest source of joy and motivation.
I hope to take EzyMart to the next level through strategic national expansion. I’m also committed to my roles in Taekwondo, having recently been elected President of the Oceania Taekwondo Union and serving as a Council Member of World Taekwondo. Another priority is to grow the Maher Foundation, extending its tradition of youth development which I was lucky enough to benefit from.
My advice for retailers is simple: always work hard and never underestimate the fundamentals. Keep your stores fresh, clean, and welcoming – it’s the first thing customers notice. Treat every customer how you’d want to be treated. Be transparent, build trust, and remember you’re not just selling products; you’re serving your community.
And for suppliers: Don't limit your focus to the big two. A world of opportunity exists with retailers like Ezymart, who are not only ready but eager to build productive relationships with suppliers like you. ■
Taekwondo training in Sydney
Maher at the World Taekwondo Council Meeting Maher as a child in his Scout uniform
Maher, far left, with his two older brothers on camels at the pyramids in Egypt
Attending the IOC Forum in Lausanne, Switzerland
Seasons GREETINGS & HAPPY NEW YEAR!
As the year comes to a close, we wish to extend our sincere thanks to our valued Customers & Suppliers for their continued support and collaboration.
May this season bring moments of rest and renewal.
Wishing you a happy and prosperous New Year, and we look forward to providing even more outstanding service!
A new era of convenience
In Sydney’s Inner West sits bp Summer Hill, a new breed of service station that invites its customers to not just fill up and rush out, but to sit and smell the coffee beans.
Words Thomas Oakley-Newell
TUCKED AWAY ON Carlton Crescent in Sydney’s Inner West, bp Summer Hill is redefining what a service station can be. More than just a place to fill up, this 24-hour site blends the accessibility of traditional convenience retail with the ambience of a boutique café and local food hub.
Stepping inside, it’s immediately clear that this isn’t a typical petrol station. The bright, open layout, eyecatching murals and café-style seating invite customers to linger rather than rush through.
For Alberta Nader, General Manager of Blue Robe Petroleum, the store was always meant to be something different.
“What sets us apart is that our mission was to create a concept store, derivative of cafés, boutique grocery, dessert concepts, and traditional convenience retail.
“bp Summer Hill is unique in its design, creating a bright, open, trusting space, encouraging longer browsing times, various customer segments and a higher basket count.” The result is a store that appeals to a wide range of customers. From locals grabbing a morning coffee to commuters stopping in for dinner on the way home.
Café-quality food, round the clock
At the heart of bp Summer Hill is its DRIVE Café, a full-service food and coffee offer designed to rival any high-street café. The menu includes everything from barista-made coffee and classic bacon and egg rolls to more contemporary fare such as chicken katsu bowls, smash burgers and fresh salads.
“DRIVE Café is an on-site facility ranging barista coffee served by trained baristas, and a made to order onsite menu ranging fresh sandwiches, bowls and salads, and signature breakfast and burgers. This side of the business has ambitions no different to your local café and food store.”
This approach reflects the store’s broader mission to be a one-stop-shop for its community.
“bp Summer Hill’s mission is to be a one-stop-shop, a highly reliable 24-hour, shop-your-way store. We want our customers to feel comfortable in a bright and clean environment, where they trust us to service them best, from washing their car, feeding them, keeping them caffeinated, or a last-minute dinner idea for the family after a long day.”
Meeting changing customer expectations
Like many retailers, bp Summer Hill has had to adapt to a changing convenience landscape. Nader has observed a shift in customer expectations – particularly around freshness, value, and variety.
Above: Blue Robe Petroleum's new flagship store, bp Summer Hill, featuring artwork by Studio Dennis
Below: Braised lamb and turmeric roast cauliflower bowl
“I’ve noticed that emerging retail and food trends are answering the same need, delivered in a different package.
“People want fresh, and convenient. I think we confuse this with being ‘healthy’, however customers still enjoy their indulgence, but their expectations of quality are increasing as food production capabilities improve.”
In a price-conscious environment, value also matters. Nader noted that customers are increasingly responsive to promotions that deliver strong perceived value, while also appreciating options that cater to dietary and allergen requirements.
“Customers have been more responsive to price conscious promotions where they perceive maximum value and we’re also awarded for catering to a variety of dietary and allergen requirements.”
Beyond the bowser
While fuel remains an essential drawcard, bp Summer Hill’s layout and design encourage customers to explore more of what’s on offer.
The self-serve frozen yoghurt station, for example, has become a standout feature, especially among families and younger customers. It also reflects how the site is adapting to wider shifts in retail categories.
“In 2025 and beyond, we can see categories being erased or replaced. In real time, with the dent that illicit tobacco has created, retailers are forced to supplement lost income through the growth of existing categories or new ones. For us, we’ve given frozen yoghurt a crack whilst it’s booming locally.”
Building culture and collaboration
Behind the polished finishes and fresh food menu is a strong focus on people. Both the team working instore and the suppliers that help bring it to life. Nader believes a successful retail business starts with culture.
“Create a store and culture that your staff will be proud to work in, a uniform they are happy to wear, and education to build their confidence, and you’ve just created a dream team.
“More importantly have fun with your offers, because the risk will pay off.”
When it comes to supplier relationships, Nader said collaboration is key, especially as retailers navigate rising costs and changing customer behaviour.
“In a price conscious environment, retailers are working hard to win business. We’d encourage suppliers to support in activating spaces, creating opportunities for customers to increase purchase power, and heavily support buying group rebates as these are a significantly considered metric.”
A community-inspired concept
The transformation of bp Summer Hill didn’t happen overnight, and Nader acknowledges the many teams that helped bring the project to life, from architects to designers and builders.
“I would love to thank and credit the teams at OzzBuild, McCartney Designs, MCHP Architects, bp, and many more for bringing to life our vision for what is now bp Summer Hill.”
The result is a space that feels both contemporary and community-driven, a destination where quality food and modern convenience come together. ■
“bp Summer Hill’s mission is to be a one-stop-shop, a highly reliable 24-hour, shopyour-way store.”
– Alberta Nader, General Manager, Blue Robe Petroleum
Larger than life donuts, delivered daily
Self-serve frozen yoghurt
The 'Dance Floor' - an open space to explore, and indulge in aromas of coffee and baked goods
Dedicated self-service wall - dog wash, ice, firewood, and soda stream
Carbonation keeps rising
Carbonated beverages remain a growth engine for P&C, driven by value, flavour innovation and cold availability.
Words Deb Jackson
CARBONATED BEVERAGES HAVE remained a cornerstone of the Packaged Beverages offer in the petrol and convenience channel, helping to cement the category as the number one value contributor in Australian convenience for the first time.
Despite tightening household spending and shifting shopper priorities, carbonated beverages have delivered consistent growth and reinforced their role as a dependable driver of both traffic and impulse purchasing in stores.
According to the AACS State of the Industry Report 2024, Packaged Beverages overall grew +8.3 per cent to reach $3.09 billion, with soft drinks accounting for 20.1 per cent of total beverage dollar share and achieving +7.1 per cent value growth. Although this reflects a slight softening from the +9.4 per cent growth recorded in 2023, it is a robust result considering the inflationary pressures, promotional intensity, and discerning consumer behaviour highlighted across the channel.
Soft drinks also sat within one of only two categories to record positive unit growth, with total beverage units up +3.1 per cent, demonstrating ongoing consumer reliance on ready-to-drink refreshment.
The carbonated segment benefited from strong instore appeal, ongoing flavour innovation, tailored pack formats, and a value-driven mindset among shoppers seeking affordable treats or simple thirst-quenchers. Major suppliers have continued adjusting promotional depth to ensure competitiveness as customers scrutinise price points more closely.
At the same time, the rise of adjacent categories –particularly energy drinks, which surged +14.4 per cent and now represent over a third of total beverage value –continues to influence space, visibility and promotional balance across the broader non-alcoholic set. Soft drinks remain a foundational component of the beverage mix but face increasing competition for basket share from categories offering functional claims or perceived healthier alternatives.
Theo Foukkare, CEO of AACS, noted that convenience retailers have remained sharply focused on delivering value while strengthening their food and beverage credentials, despite the economic pressure felt by households in 2025.
As he explains: “The ongoing cost-of-living for the majority of Australians resulted in wholesale shifts in the consumer mindset and behaviours, with the largest change being consumersʼ ongoing search for value at every opportunity.”
Despite this more cautious shopper mindset, soft drinks continue to offer an accessible, familiar and well-priced option. Their immediacy, cold availability and association with food missions means they remain highly impulseoriented – and highly influenced by quality execution on the shop floor.
As convenience evolves into a more food-led channel, soft drinks also reinforce their strength as an attachment to meal deals and snacking occasions. Looking ahead, the category is well positioned to retain its relevance, supported by flavour NPD, growing zero-sugar variants and multi-serve formats suited to value-seeking customers.
KEY SHOPPER BEHAVIOURS
Soft drink purchases in P&C remain overwhelmingly impulse-led, influenced heavily by convenience, cold availability and price clarity. AACS reports that shoppers seek immediate refreshment and affordable treats, especially during warmer periods where conversion rates rise. With Packaged Beverages now the number one value contributor in convenience, soft drinks continue to attract both fuel-only shoppers and food-led missions. The strongest uplift occurs where operators combine wellstocked fridges, eye-level placement and effective promotional execution. Meal deal attachments also remain strong, particularly for colas. Stores executing consistently on these fundamentals see the greatest benefit, particularly during high-traffic dayparts.
Category performance and shopper shifts
Across the P&C landscape, the carbonated beverages category is reporting mixed but stable momentum. While some volume measures flattened in the back half of 2024, dollar growth remains strong, fuelled by price-point management, seasonal uplifts and new product development landing in market.
“The carbonated soft drinks category (CSDs) is experiencing strong growth in the P&C channel, driven primarily by colas and low and no-sugar options,” says David Forde, General Manager of Convenience & Petroleum – Australia at Coca-Cola Europacific Partners (CCEP).
Coca-Cola Classic in particular remains a dominant SKU, consistently one of the top-performing products across total beverages. There is also continued momentum across low and no-sugar variants, as well as flavoured CSDs.
“Our brews resonate with consumers. They know our products taste great, with flavours that cannot be replicated by bigger brands.”
- Angela Warner, National Account Manager – On The Go, Bundaberg Brewed Drinks
Forde notes: “Consumers are increasingly prioritising healthier options, driving strong demand for low and no-sugar beverages. Within the P&C channel, diet CSDs have seen impressive growth, up 10 per cent in volume and value.”
For Bundaberg Brewed Drinks, the channel continues to deliver steady performance, with both staple brews and innovation resonating strongly.
A Bundaberg spokesperson explains: “The carbonated beverage category in the P&C channel is showing strong growth, fuelled by consumer demand for staple flavours and innovative beverage options. Shoppers are seeking quality and value.”
The brand, known for its authentic brewing methods and real-ingredient credentials, is capturing both flavour seekers and consumers looking for a treat with a more crafted feel. The shift toward affordable indulgence is playing into its strength.
“Australians want innovative flavours, quality ingredients and better-for-you options, all at an affordable price,” the spokesperson says.
Further momentum comes from freshly released data readouts, with Angela Warner, National Account Manager – On The Go, at Bundaberg Brewed Drinks noting:
“The latest data read from NiQ shows that within National Convenience, CSD volume is flat, with value in growth. What’s good to see, is that Bundaberg Brewed Drinks is ahead of the channel.”
Innovation, formats and in-store experience
Innovation continues to underpin category growth across both full-sugar and low-sugar segments. CCEP has invested heavily in relevant and culturally connected campaigns, with Forde pointing to collaborations designed to excite younger consumers.
“Coca-Cola’s Star Wars collaboration brought excitement and pop culture relevance to shelves, while Fanta’s Halloween activation created a playful and immersive in-store experience,” he says. →
Bundaberg has launched Refreshingly Light, a low sugar range at only 20 calories per 250ml can
Flavour exploration remains a major lever. Citrus is particularly strong, with recent launches such as Fanta Lemon and Fanta Lemon Zero Sugar tapping into Gen Z’s preference for bold, nostalgic and refreshing profiles.
Meanwhile, Bundaberg Brewed Drinks continues to execute strongly in brewing-led innovation. Earlier this year, the brand launched Refreshingly Light, a low sugar range at only 20 calories per 250ml can. The format has already gained traction across impulse, food service and vending.
“We also recognise that our current 200ml cans, were not the right fit for the overarching impulse channel, and as such, we are excited to be launching our top two brews, Ginger Beer and Passionfruit, in 250ml cans, which will be exclusive to the impulse channel, and have been available through The Distributors since November,” says Warner.
Classic flavours remain the mainstay of Bundaberg’s offer, with full-sugar skewing strongly within the P&C channel.
As Warner notes: “At its core, Bundaberg Brewed Drinks manufactures full sugar soft drinks, which is perfect for P&C, as within this channel, full sugar soft drinks, especially outside of cola, are still in the majority.”
CCEP is also focused on ensuring visibility and access throughout the store. The company cites signage, impulse coolers, disruption points and campaign-led POS as essential tools to drive conversion.
Forde explains: “Driving sales in this channel is about more than just shelf space, it’s about creating moments that connect with shoppers.”
Ampol agrees that physical execution is crucial. An Ampol spokesperson says: “Promotions and store placement continue to play their role in the consistency of carbonated beverages sales, which tend to trend higher over the warmer summer months.”
Summer remains the season when both core colas and flavour-led CSDs spike sharply, placing pressure on cold-chain reliability and ranging precision.
Balancing categories and managing space
Competition for space is intensifying inside the cold vault as energy drinks and hydration beverages grow aggressively. For both CCEP and Bundaberg, maintaining presence is now a data-driven negotiation.
Forde notes: “Cola continues to drive cold vault traffic and deliver strong commercial returns, yet it often receives less shelf space than its performance warrants.”
CCEP is responding by expanding impulse displays and working closely with retailers on placement that captures quick, on-the-go decisions.
“Consumers are increasingly prioritising healthier options, driving strong demand for low and no-sugar beverages.”
- David Forde, General Manager of Convenience & Petroleum –Australia, CCEP
Bundaberg is experiencing similar pressures, as Warner acknowledges that during the next range review period, they will need to fight hard to maintain space within CSD, as we see energy and sports hydration vie for more space.
Despite this, Bundaberg maintains strong consumer recognition, with the spokesperson highlighting that the brand is found in one in four Australian households and enjoys 81 per cent prompted awareness.
“Our brews resonate with consumers, and within RTD we are a brand favourite. Consumers know our products taste great, with flavours that cannot be replicated by bigger brands,” says Warner.
Across the board, suppliers expect that flavour-led NPD, zero-sugar expansion, engaging campaigns and cold availability will set the pace for carbonated beverages over the next 12–18 months.
CCEP summarises the outlook clearly, saying: “We see strong momentum ahead for the carbonated beverages category… With a clear strategy and a collaborative approach with partners, CCEP is wellpositioned to continue to be a leader in the category.”
Overall, carbonated beverages continue to play a crucial role in sustaining Packaged Beverages as a growth engine for the channel, balancing value, familiarity and immediacy at a time when shoppers are more selective than ever. ■
MAXIMISING SUMMER SALES
Summer remains the critical trading period for carbonated beverages, with strong uplifts in single-serve cold drinks throughout the afternoon and early evening. Retailers can optimise sales by ensuring high stock levels of core colas, zero-sugar formats and flavour-led items such as citrus variants. Secondary displays – including impulse coolers, counter-top fridges and front-of-store displays – are proven to convert fuel-only missions. Bright POS and alignment with supplier seasonal campaigns can further lift visibility.
Coca-Cola Classic is consistently one of the top performing products across total beverages
COLA BRAND IN AUSTRALIA*
600ML COKE CLASSIC
LEADS THE CONVENIENCE BEVERAGE CATEGORY AS THE #1 SKU BY $ VALUE* SOFT DRINK
Fast, fresh solutions
Convenience stores are transforming into credible meal destinations as demand surges for fresh, high-protein ready meals.
Words Deb Jackson
TOP SELLERS RIGHT NOW
• Fresh chilled meals
• Premium pasta dishes
• Asian-style bowls
• High-protein salads and packs
• Café-style upgraded meals
• Heat-and-eat
classics: lasagne, butter chicken, pasta bake
ONCE A SMALL add-on category in the petrol and convenience channel, ready-made meals have rapidly evolved into a steady growth engine for the channel. As the convenience landscape shifts toward food-for-now and food-for-later missions, fresh, chilled, high-protein and heatand-eat solutions are driving new levels of shopper engagement, basket growth and channel credibility.
Across the board the message is consistent –shoppers increasingly expect real, high-quality food from convenience stores, and retailers who step up their food credentials are outperforming the market.
Theo Foukkare, CEO of the Australian Association of Convenience Stores (AACS), says the category’s momentum is unmistakable.
“Over the past year, the ready-made meals category has continued to grow steadily across the petrol and convenience channel, supported by the broader shift we are seeing towards food for now and food for later missions.”
He adds that ready meals have become a natural extension of what the channel already does best: “speed, accessibility, and quality that fits into real life.”
With mid to high single-digit sales growth across the channel, the category is being fuelled by commuters, tradies, shift workers, families, and increasingly health-conscious consumers needing a quick “heat and eat” solution.
As Foukkare notes: “Consumers expect ready meals to be a part of a retailer’s broader food strategy providing them with choice.”
The rise of in-store microwaves – both for heating ready meals and for customers heating food brought from home while purchasing drinks and snacks – reinforces how deeply meal consumption is embedded in the modern convenience mission.
Fresh, fast and flavour-driven
A central force behind the category’s accelerated growth is the shift toward food that feels fresh, wholesome and nutritionally meaningful. AACS data and retailer insight both point toward a clear desire for meals that deliver on freshness, flavour and real food cues.
As Foukkare explains: “What’s resonating most with shoppers today is a balanced mix of freshness, flavour, and convenience.”
He highlights the strongest performers include fresh chilled meals, premium pasta dishes, Asian style bowls, salads, protein packs and upgraded ‘café style’ meal solutions.
Within heat-and-eat, the classics continue to shine.
“Lasagne, butter chicken, pasta bakes, risottos, and microwaveable rice/noodle bowls continue to deliver volume because they are simple, consistent, and value driven,” says Foukkare.
Retailers in high-density areas are also expanding frozen meal options to cater to the dinner mission – especially for customers combining grab-and-go purchases with delivery app ordering on the way home.
Meanwhile, the better-for-you sub-segment is emerging as a notable long-term growth driver. As Foukkare notes, “while still a small share overall, there is steady uptake of higher protein, lower carb and calorie-controlled meals, particularly in urban and higher income catchments”.
Health-conscious customers want convenience without compromise, and retailers who offer highquality nutritious meals are reaping the benefits. This movement aligns strongly with growth seen by premium suppliers such as Platinum Meals, which is rapidly making inroads across P&C.
Co-Directors Anthony and Alexander Kassis describe the shift clearly: “The ready-made meal category is growing strongly across the P&C channel as consumer behaviour continues shifting toward convenience without compromising quality.”
They have noticed an uptake in consumers looking for fresh, high-protein, nutritionally balanced meals – food that feels like it supports their lifestyle, not works against it.
Platinum Meals’ chilled, microwaveable range has become their star performer.
“Chilled, microwaveable meals are leading the way, particularly those that deliver on freshness, taste, and macronutrient balance,” they say.
For time-poor but health-focused Australians, a two-minute heat-and-eat that tastes freshly prepared ticks every box.
The rise of ‘real food, fast’ Consumer expectations around quality have accelerated dramatically over the past two years. The combination of cost-of-living pressures, busier schedules and the blending of work-fromhome and office return has reshaped the typical convenience mission.
As Foukkare explains, several behavioural shifts have defined the year.
“The commuter mission is on the way back, as return to office stabilises, morning and evening peaks have strengthened, driving demand for quick, reliable meals to eat on the go or reheat later,” he says.
Value remains an essential purchase driver, but so does portion size, with shoppers wanting meals that feel substantial, not snack-like.
Convenience stores are also becoming one-stop shops, where customers solve dinner, drinks, snacks and a top-up grocery need in one visit. According to Foukkare, retailers who merchandise meals near complementary categories such as drinks, bakery and snacks are winning the conversion battle.
He adds a sentiment that has become almost a mantra for the category: “Shoppers don’t just want food fast – they want ‘real food, fast’.”
“The next few years will see massive expansion in the premium ready meal sector, particularly within the P&C space as consumer demand for ‘health on the go’ accelerates.”
- Anthony and Alexander Kassis, Co-Directors, Platinum Meals
This theme is echoed strongly by Platinum Meals, who have positioned nutrition, freshness and whole ingredients at the core of their brand.
“Every Platinum Meal is designed by personal trainers and nutrition specialists with a focus on real, whole ingredients, high protein, low carb, balanced fats, and free from artificial additives,” say the Kassis’. Their mission, they say, is to make premium nutrition accessible for everyone.
Major fuel retailers are responding to the growing demand for fresh meal solutions. Ampol, in particular, has expanded its Foodary range to deepen its food credentials and compete for share of stomach.
An Ampol spokesperson emphasises the strategic importance of the category, saying: “Ready-made meals have become an essential differentiation in Ampol Foodary’s product offering.”
For Ampol customers, the combination of immediacy and flexibility is key. As their spokesperson adds: “The attraction of ready-made meals as an immediate opportunity or an option for later has aided the category’s growth. Whether hot or chilled, high protein and healthier choices are an increasing focus of customer demand.”
The uplift in refrigeration upgrades – glass-door fridges, LED-lit displays, stronger signage and better food zones – has also boosted conversion.
Foukkare says: “Leading retailers are investing heavily in food credibility, and we’re seeing real momentum with the implementation of high visibility refrigeration and upgraded food zones.” →
WINNING MERCHANDISING TACTICS
• Make meals the hero in high-visibility fridges
• Merchandise alongside drinks, bakery, snacks
• Use digital screens + POS to reinforce bundles
• Offer strong meal-deal pairings
• Update ranges seasonally
GROWTH OCCASIONS TO WATCH
• Evening dinner missions (5-8pm)
• On-the-go commuter meals
• Healthy weekday lunches
• High-protein ‘better-for-you’ choices
• Frozen meals for delivery and top-up shops
The best stores, he says, “make meals the hero, not an afterthought”.
Retailers are increasingly aligning their meal ranges with dayparts, demographics and shopper missions. And Foukkare says, visibility is everything.
“If the consumer can’t see it then they don’t know you have it.”
Health, fitness and performance eating
One of the strongest demographic shifts within the ready-made meals category is the growth of fitnessminded consumers aged 25-50 who want meals that align with wellness or training goals.
Platinum Meals reports strong traction in this segment. These consumers want nutrition, convenience and consistency, and they want it without the guilt of fast food.
Even packaging is becoming a differentiator and Platinum Meals has leaned into premium cues, using black-and-white branded designs, vacuum-sealed packaging and clear macronutrient breakdowns. They are also exploring eco-friendly formats to support sustainability expectations.
Behind the scenes, shelf life and food safety remain critical operational challenges. To address this, Platinum Meals uses MAP technology, HACCPcertified facilities and rigorous quality checks.
“We refuse to compromise on quality, so every process is optimised around freshness and safety,” they say.
This emphasis on freshness mirrors broader industry trends highlighted in the Australian Frozen and Ready Meals Industry Report, which notes that consumer preference is shifting toward healthier, minimally processed ready meals, especially premium chilled lines. The report also points to long-term category growth driven by convenience, cost pressures and increased consumer trust in the quality of ready-made options.
Collaboration is key to boosting sales
As demand accelerates, supplier-retailer collaboration is becoming more sophisticated. Platinum Meals, for example, is working closely with retailers on product placement, POS, sampling and staff training.
“We provide retailers with in-store sampling opportunities, and simple staff training to help them communicate the benefits of Platinum Meals effectively.”
They also support partners with marketing and ongoing promotional activations.
“The attraction of ready-made meals as an immediate opportunity or an option for later has aided the category’s growth.”
- Ampol
This level of alignment is essential, not only for conversion but for setting the channel apart against grocery, QSR and meal-kit operators. Convenience retail’s advantage lies in speed, location and growing food credibility – and ready-made meals sit at the heart of that transformation.
Premiumisation and expansion
All indicators suggest the ready-made meals category is only just getting started. Platinum Meals forecasts major expansion in the premium segment over the next few years.
Their outlook is clear: “The next few years will see massive expansion in the premium readymeal sector, particularly within the P&C space as consumer demand for ‘health on the go’ accelerates.”
The biggest opportunity lies in bridging performance eating with convenience retail – a space that is growing rapidly among younger shoppers and busy professionals.
For retailers, the priority now is staying ahead of rapidly evolving expectations. Investing in modern refrigeration, maintaining high-quality ranges, offering variety and keeping freshness at the core will be essential.
As Foukkare summarises, retailers who prioritise innovation, seasonal updates, consistent quality and strong visibility are thriving.
“Retailers who both continue to introduce product innovation and new news, plus update ranges seasonally and maintain a high quality standard outperform.”
And consistency matters: “Shoppers will come back if the experience is dependable.” ■
Credit: iStock.com/monkeybusinessimages
EATING HEALthy NEVER TASTED SO GOOD
Safety under pressure
Retail crime is placing unprecedented pressure on Australia’s petrol and convenience (P&C) sector, and retailers are being forced to adapt.
Words Thomas Oakley-Newell
RETAIL CRIME HAS become one of the most disruptive and dangerous challenges facing Australia’s petrol and convenience (P&C) sector. What was once an intermittent nuisance is now a daily operational threat, with rising aggression, organised theft, fuel drive-offs and increasingly bold offenders placing immense pressure on frontline staff and business margins.
Across the industry, the message is consistent. Crime is escalating in both severity and frequency. Staff safety is under strain. Technology is becoming essential. And the call for consistent national action is growing stronger.
According to Theo Foukkare, CEO of the Australian Association of Convenience Stores (AACS), the situation has worsened dramatically across the country.
“Retail crime is one of the most significant operational pressures facing the convenience channel today. Unfortunately, members across all states are reporting more frequent and more aggressive incidents, however Victoria is by far the worst state at the moment. What used to be occasional is now daily in many stores.”
Data from Auror, a retail crime intelligence company, showed that retailers in Victoria recorded 305,000 events in its system during the last financial year, with one in ten crime events being violent or involving weapons.
Nick McDonnell, Director of Trust and Safety at Auror, said crime in the fuel and convenience sector has undoubtedly become more brazen, violent and organised over the last few years in particular.
“We know it has always been under-reported, but through intelligence and crime recording software like Auror, the
sector has surfaced the scale and severity of this issue and the impact it has on frontline workers. P&C retailers realise the duty of care they have to keep their teams safe, and with that, we are certainly seeing more interest in crime intelligence and prevention solutions in recent years.”
A rapid escalation
A combination of cost-of-living pressures, inconsequential punishment, and the government’s tobacco regulations are all contributing factors to the recent rise in retail crime.
Karl Wilson, Head of Operations at APCO Service Stations, said that over the past 18 months, they have experienced a dramatic escalation in very serious crime due to the government’s “ill-conceived” tobacco regulations, hiking up the cost of tobacco.
“This has led to our stores being a target by armed and aggressive gangs raiding our stores and terrorising our retailers. The frequency varies by location, but like most retailers in the P&C space, these incidents have become more regular and aggressive over the past few years.”
For a sector operating late into the night and employing large numbers of young workers, this shift is challenging both safety and sustainability.
“Late evenings tend to have a higher incidence of shoplifting and fuel drive-offs, particularly at sites with high traffic or easy access to major roads. Smaller, high-value items such as energy drinks, confectionery, and grocery essentials are among the most at-risk products.
“The tobacco crime-gangs generally hit our sites after dark and do the most damage to our business,” explained Wilson.
According to Foukkare, fuel drive-offs remain the most commonly reported incidents, but aggressive behaviour is on the rise, even overtaking drive-offs in some areas.
“We’re seeing a rise in verbal abuse and intimidation of staff, threats with weapons in isolated cases, organised groups stealing in teams, and fraudulent payment attempts including contactless scams.
“The mix varies by state, but the common theme is boldness – offenders increasingly believe there are minimal consequences, especially for young repeat offenders between 12 and 17 years of age.”
The cost of crime
The financial cost of crime is substantial. AACS estimates that fuel theft alone drains around $80 million from the sector each year. Yet those in the industry emphasise that the deeper impact is human, not monetary.
“The real cost goes beyond dollars – it’s the toll on staff confidence, staff retention, and the safety culture within stores,” says Foukkare.
Robert Anderson, Director at APCO, says staff are trained to prioritise their safety above all else.
“They are coached on recognising suspicious behaviour, de-escalation techniques, and how to follow our incident reporting process. We are implementing training to help our team understand when to step back, when to call for assistance, and how to handle their own safety in threatening situations.
“Beyond the direct loss of stock or unpaid fuel, the indirect costs add up quickly; higher insurance premiums, increased security investment, lost staff time, and the impact on team safety and wellbeing. It also affects customer perception; people want to feel safe in their local store, and crime incidents can undermine that confidence.”
McDonnell says they hear from their retail partners that violence and aggression associated with theft and fuel drive-offs are the biggest pain points.
“Retailers tell us the safety of their staff is their top priority, and you can understand why – in Australia we know one in ten retail crime events are violent, and repeat offenders are more than four times more likely to be violent.”
Using the Auror system, McDonnell explains, can empower frontline teams.
“When staff understand what’s happening across their network and see the impact of their reporting, they feel more confident and supported. Retailers consistently report stronger safety sentiment among their teams, with many workers saying they feel more informed, more in control, and safer at work.”
Foukkare explained that while these systems may work, cost is a barrier.
“Many independents simply can’t absorb a $15–50k outlay on new tech without support.
“Other challenges include staffing limitations, a lack of access to centralised incident-reporting tools, difficulty navigating police processes, which vary by state and minimal leverage when dealing with insurance premiums.”
McDonnell notes that independents still benefit when retailers disrupt prolific offenders across a region.
“We know the same prolific offenders impacting retail chains are also impacting smaller independent stores, so when we can break the cycle of offending for a group of repeat offenders, this also has a positive impact on smaller retailers – this is what we call the halo effect.”
Jonathon Brancato, Managing Associate at Armstrong Legal, said that P&C retailers, like all retailers, have a duty to provide a safe working environment for their employees.
“If the employee is injured as a result of an aggressive customer or trying to stop a theft or a fuel drive-off, the retailer may be liable. The retailer needs to ensure that they have adequate security and training for their staff to deal with thefts, fuel driveoffs and aggressive customers.” →
“The tobacco crime-gangs generally hit our sites after dark and do the most damage to our business.”
- Karl Wilson, Head of Operations, APCO
APCO Warrnambool's CCTV in action
AUROR VICTORIAN RETAIL CRIME DATA
• 1 in 10 retail crime events are violent or involve weapons.
• 1 in 4 retail crime events involve threats, aggression, intimidation, harassment, and other serious behaviours.
• The top 10 per cent of offenders are responsible for more than 60 per cent of retail crime.
• Repeat offenders are up to four times more likely to be violent.
• Knives and blades are the most common weapon used in retail crime events.
• Knives and blades make up 53 per cent of all weapon events.
• Retailers recorded 305,000+ events in Auror last financial year.
Managing the impact
As crime intensifies, the P&C industry is turning to technology at unprecedented speed. Automatic number plate recognition (ANPR), cloud-based intelligence platforms, and improved store design have become core components of modern prevention strategies.
McDonnell says that platforms like Auror help retailers take a proactive approach to crime.
“Historically, petrol and convenience retailers have had to respond after the fact – reviewing CCTV, chasing unpaid fuel, or absorbing losses. Some have moved to prepay models to reduce drive-offs, but that often comes at a cost: fewer shop conversion opportunities and a less positive customer experience.
“By capturing incidents consistently and surfacing repeat patterns, such as fuel drive-offs, tobacco thefts, or aggressive behaviour, Auror gives store teams real-time insights to act safely and decisively. When integrated with ANPR alerts, staff can identify high-risk vehicles before authorising the pump, preventing harm without penalising genuine customers.”
Wilson says that APCO has invested heavily in upgraded CCTV systems, number plate recognition for fuel transactions, Alarm / Panic buttons, and security screens.
“New security tools such as security foggers instore (smoke is dispersed to fill the retail counter space to reduce visibility when the panic alarm is hit) have had some limited success, deterring offenders when they attempt a smash and grab robbery for tobacco.
“It is just a part of doing business now, and a significant cost of doing business.”
One retailer who has seen a recent drop in crime is Bowser Bean, with Haydn Tierney, Managing Director, stating that they’ve had a much better year in terms of break-ins this year compared to last.
“We were having a break and enter every few weeks, but recently it’s calmed down and we haven’t had one in over a month.”
Tierney attributes part of this decrease to being more strategic in where they placed the security foggers. Initially the criminals would be deterred immediately by the smoke but then realised they have more time to grab items.
“We found placing the foggers over high-value items such as tobacco made it more difficulty for the criminals to see and steal these products.”
Empowering workers
“The real cost goes beyond dollars – it’s the toll on staff confidence, staff retention, and the safety culture within stores.”
- Theo Foukkare, CEO, AACS
Technology alone cannot solve the problem. Training, awareness and strong operational processes remain essential. Foukkare explained that AACS’ top priority is making sure store teams feel prepared, supported, and confident in dealing with threats.
“AACS provides best practice safety guidelines developed with leading retailers, workshops, training and webinars focused on preventing aggression, de-escalation, and safe store operations as well as benchmarking and case studies from retailers who have successfully reduced incidents.”
AACS is also advocating for consistent police protocols for fuel theft across all states.
“We’re engaging with ministers and commissioners to elevate retail crime as a priority, lobbying for better data-sharing between police, systems and retailers, supporting trials of automated reporting platforms and highlighting staff safety concerns through parliamentary submissions.
“Most importantly, we’re pushing for a national framework – because crime doesn’t stop at state borders, and neither should the response,” said Foukkare.
AACS has contributed to the introduction of new legislation in all states and territories which now sees retail staff as essential staff, so they have similar protections as ambulance teams. There are now significant fines and real jail time for offenders. ■
Shoplifting and fuel drive-offs are most common at night time
Top honours for CTC Australia
CTC Australia’s ‘Big Lolly Freeze Dried Candy’ has been named the 2025 C&I Choice Product of the Year.
“For us, it’s not just an accolade –it’s a signal that we’re successfully meeting the needs of a fastmoving market and contributing meaningful growth to the category.”
- Dean Theouli, Director, CTC Australia
THE 2025 C&I Choice Product of the Year has been awarded to an innovative new product from CTC Australia – Big Lolly Freeze Dried Candy.
Big Lolly Freeze Dried Candy takes popular confectionery favourites and transforms them into a completely new taste and texture experience. Through a specialised freeze-drying process, moisture is removed while locking in flavour, creating ultra-light, crunchy pieces that deliver an intense, amplified taste.
Lisa Pushkin, Marketing Manager at CTC Australia, said the result is a product that’s not only fun and surprising, but genuinely delicious.
“What really sets our range apart is our focus on quality: we start with great-tasting confectionery, ensure consistency in every batch, and craft each product to maximise texture and flavour.
“On top of that, our bold, eye-catching packaging makes the range instantly recognisable on shelf, helping it stand-out in a fast-moving category and making it a natural impulse pick-up for shoppers.”
Dean Theouli, Director at CTC Australia, said winning the award was a significant honour and recognises CTC Australia’s commitment to delivering innovative, high-quality confectionery products that resonate with both retailers and consumers in the channel.
“This award validates the hard work our
team puts into product development, flavour innovation and packaging design, and it reinforces the confidence that retailers place in our brands. For us, it’s not just an accolade –it’s a signal that we’re successfully meeting the needs of a fast-moving market and contributing meaningful growth to the category.”
The team has been hard at work the past 12 months, in what has been a challenging yet highly rewarding period for the company.
Hash Kowaider, National Sales Manager at CTC Australia, said despite tough market conditions and ongoing cost-of-living pressures affecting shopper behaviour, they’ve continued to deliver strong performance across their portfolio.
“Consumers have been more value-conscious, but demand for affordable treats has remained resilient, and our products have continued to resonate.
“We’ve seen solid growth in key ranges – including our Freeze Dried Candy – and strengthened our relationships with major retailers in the convenience and impulse channel. Being recognised as the 2025 C&I Choice Product of the Year has further validated our commitment to quality, innovation and value during a period when shoppers are looking for small moments of enjoyment at the right price point.”
To stock, contact CTC Australia at sales@ctcaustralia.com or call (02) 9743 8631
Above: L-R: Lisa Pushkin, Safa de Valois, Dean Theouli, and Hash Kowaider
category winners
Showcasing our picks of the best products in categories across the P&C channel.
Here are the winners…
Food Service Equipment Perfect Fry
Perfect Fry is celebrating 30 years in Australia with the launch of its brand-new range of compact, automated deep fryers - bringing smarter, faster frying to P&C operators nationwide.
Renowned for delivering fast, consistent results and unmatched safety, the new range retains everything operators love about Perfect Fry, with smart new enhancements designed to make frying even easier.
The updated models feature an intuitive touchscreen with real-time alerts, performance tracking, and recipe uploads via USB. Perfect for multi-site operations, the range is also compatible with Open Kitchen cloudbased technology, allowing remote monitoring and management of your fryer fleet.
Contact Meris Food Equipment today for a product demonstration on the following; 1800 265 771, makingfryingeveneasier.com.au, or meris.com.au.
Confectionery Scott Bros Candy
Today’s consumers are drawn to what looks good: bold colours, retro labels, playful motifs. But while impulse drives the first purchase, it’s taste and texture that bring people back. Scott Bros. have nailed this balance. Their SOUR SUCKERS are a punchy new range: sour, sweet, then a sherbet explosion. They appeal to Gen Z and Millennials who crave powerful flavour journeys and visual fun.
Beyond SOUR SUCKERS, Scott Bros. offer over 30 flavours in their retro jar range. From classic Humbugs to zesty newcomers, each jar is a curated experience – spanning generations. The jars themselves evoke old-school charm, perfect for gifting or countertop display.
For more information, contact sales@scottbroscandy.com.au
Flavoured Milk Pauls PLUS+ Protein Flavoured Milk
Pauls, Australia’s #1 Dairy brand*, is excited to introduce two new great tasting flavoured milks to its winning line-up of high protein favourites delivering the extra protein you need to fuel your busy lifestyle.
Pauls PLUS+ Protein Chocolate and Banana & Honey flavoured milks each contain 30 grams of natural dairy protein per serve, have no added sugar and are low in fat.
Available in convenient 400mL bottles, they can be found in-stores at RRP $4.80.
www.pauls.com.au/products/plusplus
*Circana Australia Total Grocery/ Convenience volume MAT To 23/06/2024.
Energy Drinks
V Zero Sugar
As the category leader in energy drinks across Australia and New Zealand, V Energy is doubling down1 on innovation with the launch of its newest Zero Sugar range, on shelves now.
The new range reimagines three iconic flavours with a modern energy twist: Strawberries & Cream, Watermelon Candy, and Cotton Candy. These nostalgic flavours tap into the cultural craving for all things Y2K – but with a bold, contemporary edge. Nostalgic flavours with modern energy.
See the V Energy website, Instagram, Facebook, or TikTok for more information.
1: Circana AU and NZ Grocery & Convenience Scan data – Dollar share of Total Energy Drinks MAT to 03/08/2025.
Pet Care
Friskies 700g bag
Pet owners want the best for their feline friends, and with Purina Friskies 700g Dry Cat Food, they can provide complete and balanced nutrition in every bowl. Designed to nourish and support optimal well-being, Friskies delivers a tasty, protein-rich formula to keep cats happy and healthy.
Packed with benefits, Friskies Dry Cat Food helps maintain strong, lean muscles with high-quality protein, while antioxidants support a robust immune system. The added dental care benefits promote healthy teeth and gums, and essential fatty acids – including omega 3 and 6 – work to keep cats’ skin and coat in peak condition. Plus, vitamin A and taurine contribute to clear, healthy vision, ensuring cats stay alert and playful.
To learn more, call Anthony from Purina on 0437 858 598.
KitKat Chunky Aero Milk Bar
Nestlé’s delicious new collaboration between KitKat and Aero is the KitKat Chunky Aero Milk Bar, which perfectly blends the iconic crispy wafer of a KitKat with Aero’s signature smooth, bubbly chocolate.
The KitKat Chunky Aero Milk Bar delivers a melt-in-mouth aerated, lighter texture and indulgence, which makes it satisfying without being too heavy or rich. And with 82 per cent* of Aussies preferring chocolate with texture, this latest collaboration has been created to hit the sweet spot.
* 2024 Macrosnacking Study (sample size N=4723)
Iced Coffee Dare Protein Double Espresso
Designed for those who need a powerful pick-me-up, Dare Protein Double Espresso packs a punch with 30 grams of protein, 160mg of caffeine and no sugar added in every 500mL bottle, making it the perfect choice to fuel your morning, beat the afternoon slump, or energise your day*.
Now widely available, the Dare Protein Double Espresso is an iced coffee that’s as functional as it is flavourful. If you’re looking for a drink that delivers both taste and nutrition, Dare Protein Double Espresso is the perfect choice to keep you going.
Call 1800 000 570 or visit myBega portal to place your order today.
*Dare Protein contains 160mg caffeine and protein which increases short-term mental alertness and satiety in adults compared to no/low caffeine drinks or no/low protein drinks. Consumer as part of a balanced diet.
Food On The Go Handmade Food Co
At The Handmade Food Co, the team is passionate about crafting high-quality products that delight customers. They have been hard at work developing a new range of delicious, handcrafted sandwiches and wraps, and are excited to introduce them. Consumers are seeking meals with more protein, premium ingredients, and greater overall substance. In response, the company has launched five exciting new offerings.
The Triple Wrap – featuring a selection of three of their most popular wraps, the Triple Sandwich – showcasing a trio of customers’ favourite sandwich varieties, Chicken and Avocado on multigrain bread, Bacon and Egg sandwich on white bread, and a Chicken Tender and Peri Peri Slaw wrap with soft tortilla bread.
For more information on t The Handmade Food Co’s new products or range, call 1300 722 748 or visit online at thehandmadefoodco.com.au.
Ice Cream
Twister Monstaahh
Streets Paddle Pop’s Twister Monstaahh is a refreshing treat designed to tingle tastebuds with its sour and sweet zing.
Prepare for a whirlwind of flavour with this uniquely delicious frozen treat combining fruity swirls of sour lemon, tangy apple, and sweet blueberry.
Helen Zhang, Brand Manager at Unilever, said Twister Monstaahh is the perfect ice block for an after-school snack or pick me up on a summer road trip.
“Designed to be a responsible choice for kids, our Twister products are fun and tasty treats that can be enjoyed as part of a healthy and active lifestyle.”
Contact: orderstreets.com.au
Snackfoods
Pop Fiction Popcorn
When it comes to snacking, finding a treat that’s delicious, healthy, and guiltfree can feel like a tall order – but Pop Fiction Popcorn delivers on all fronts.
Available in convenient 25g-30g snack-sized bags, Pop Fiction makes the perfect on-the-go companion, whether you’re at work, on a road trip, or just enjoying a cozy movie night at home.
With four irresistible flavours – Butter, Cheddar Cheese, Sweet & Salty, and Sea Salt – there’s a taste for every craving. Better yet, it’s completely glutenfree and contains no artificial colours, flavours, or preservatives, so you can feel good about every bite.
For more information, contact salessupport@jcsqualityfoods.com.au.
Gadgets
Ready-made Meals Platinum Meals
Proudly Australian made and owned, Platinum Meals offers a premium range of ready-made meals that redefine convenience without compromise. Each meal is handcrafted, not mass produced, using fresh, locally sourced ingredients to deliver authentic flavour and quality in every bite.
The range is gluten-free, dairy-free, preservative-free, and halal certified, ensuring clean, nourishing options for all customers. Every ingredient is hand prepared and cooked with care, reflecting the values of real food made the traditional way, wholesome, balanced, and full of flavour.
For more information contact platinum.meals@gmail.com.
Tiko Premium Jet Lighters
Tiko is proud to unveil its latest line of Premium Jet Lighters – crafted with precision, engineered for performance, and rigorously tested to meet the highest standards. With over a decade of experience in delivering reliable flame technology, Tiko understands what true quality means.
For retailers, the advantage is clear: Tiko’s trusted name, high sell-through rates, and strong customer loyalty make its lighters a proven product line. Its new premium collection features striking new packaging now arriving in Australia. The refreshed design is impressive and eye-catching, sure to boost in-store sales. Both Tiko USB and Jet lighter packages have been completely redesigned for a modern, premium look.
For more information about Tiko products please speak to your PeleGuy representative on 1300 377 341, orders@peleguy.com.au or visit www.peleguy.com.au.
Carbonated Beverages Bundaberg Refreshingly Light
The brewers of Australia’s favourite Ginger Beer, Bundaberg Brewed Drinks, has released its ‘Refreshingly Light’ range giving soft drink lovers a new way to treat themselves.
The new low sugar range offers three distinctive flavours including Raspberry & Pomegranate, a taste that is as refined as it is refreshing; Lemon & Watermelon, a bold take on classic lemonade; Apple & Lychee, a sip of summer at any time of the year.
By carefully craft brewing their products for as long as it takes to achieve the perfect taste, Bundaberg captures the refreshing taste of real ingredients inside every Brew. Their new low sugar range – Refreshingly Light – is no different. It’s a delicious treat that is light on sugar and full on flavour.
For more information, contact The Distributors through your local warehouse or nationally at 1800 989 022 or info@the-distributors.com.au.
Functional Beverages LVL UP
LVL UP Everyday Hydration RTD is a functional hydration beverage crafted to help people feel and perform better every day. Each can delivers a balanced electrolyte profile and clean, refreshing flavour to support rapid hydration without the sugar spike or post-drink crash.
Made in Australia and formulated with betterfor-you ingredients, LVL UP RTD is ideal for busy professionals, gym-goers and anyone looking for a smarter upgrade from soft drinks or traditional sports beverages.
Enjoy it chilled on its own, before or after training, or as an all-day desk-side sip. Available in Lemon Lime, Mixed Berry and Grape.
For more information, contact Austin Xenos on austin@lvlupsupps.com.
Baked Goods
Suprima Bakeries
Suprima Bakeries’ selection of individually wrapped scrolls delivers maximum convenience without compromising on flavour. The range includes three tempting varieties: a Raspberry Scroll topped with raspberry and coconut icing, a Cinnamon Scroll with a rich cream cheese topping, and a savoury Pizza Scroll loaded with cheese, bacon, and tomato.
Crafted with quality ingredients and trending flavours, Suprima’s Grab & Go range gives shoppers the taste they crave and the convenience they expect – making it a smart addition to any store looking to elevate its bakery offer.
To find out more or place an order, contact Suprima Bakeries today.
Water Alka Power
Launched in 2015, Alka Power is Australia’s favourite alkaline water. Alka Power alkaline Spring Water is produced at source in the pristine Southern Highlands of New South Wales and is Australia’s first and only high pH9-10 alkaline spring water.
Alka Power is produced with 100 per cent natural ingredients. Whereas some brands choose electrolysis and calcium carbonate additives to produce their alkaline water, Alka Power contains bespoke natural ocean minerals that produce the high and stable pH.
The all new Alka Power 10L Bag-in-Box is an Australian first for the alkaline water segment and supports consumer preference to reduce the use of plastic packaging.
Alka Power is proudly Australian Owned. For more information contact Steve Pettaras on 0411 155 199 or sp@alkapower.com.au.
CELEBRATE THE SEASON WITH FANCY FEAST®
Fancy Feast® is known for creating and crafting exquisite culinary recipes and unparalleled taste experiences. Every dish from Fancy Feast® communicates love in its own unique way through mouth watering flavours, thoughtful details. She’ll taste the love with every delicious bite.
Wide range of flavours and textures to highly involved consumers who actively seek variety to please their cat.
Exceptional palatability giving highly involved owners the ultimate delight for their cat.
Premium and differentiated concepts feline palate and the most devoted owner who is always looking for something new.
Wet Cat is the largest category in PetCare, worth $867M*
The Fancy Feast® shopper is highly valuable spending 80% more than the average wet cat shopper*
107 Fancy Feast® cans are sold every minute in Australia**
Tiko’s Jet Lighters: The ultimate blend of style and power choice
This issue’s C&I Choice is Tiko’s latest line of Premium Jet Lighters. Boasting striking new packaging and a refreshed design that is impressive and eye-catching, they’re not just lighters, they are highperformance, long-lasting tools that inspire repeat purchases and brand confidence, ensuring they stand out on shelves and fly off them.
In a market where new players are emerging, it’s more important than ever to choose a brand that stands behind its products. Every Tiko lighter is the result of years of design refinement, material selection, and hands-on quality control. While others may focus on price alone, Tiko focuses on performance, durability, and safety –offering a lighter your customers can count on.
For retailers, the advantage is clear: Tiko’s trusted name, high sellthrough rates, and strong customer loyalty make its lighters a proven product line. Both Tiko USB and Jet lighter packages have been completely redesigned for a modern, premium look – combined with the superior build quality customers expect from a brand with over 10 years of experience.
Whether for everyday convenience or specialty markets, the Premium Jet Lighters are positioned to help you boost sales and build long-term customer trust. Stock Tiko, and stock confidence.
For more information about Tiko products please speak to your PeleGuy representative on 1300 377 341, orders@peleguy.com.au or visit www.peleguy.com.au.
Infuzions Air Fries hits the shelves
Infuzions Air Fries, the lighter, better-for-you alternative to potato chips, have officially landed in select service stations across Australia, making them the perfect snack for families and travellers on the go.
Currently available in Ampol Foodary stores across the nation, Aussies can now pick up Air Fries in three bestselling flavours – Aioli, Tomato Sauce and Peri Peri. Each 90g share pack is protein-packed, plant-based, and big on flavour, giving drivers and passengers a guiltfree way to snack on the road.
Rick Raniga, Director at Majans, said whether it’s a family road trip or a quick stop on the daily commute, Air Fries are designed for the modern, healthy Aussie on the move.
“They’re light, crunchy, and full of flavour – the ultimate road trip snack that everyone in the car can enjoy.”
Majans is an Australian family-owned company based in Brisbane, dedicated to creating high-quality snacks with premium ingredients. With a strong focus on health and sustainability, Majans continues to innovate with its Bhuja and Infuzions ranges, offering consumers healthier snack choices without compromising on flavour.
Darrell Lea unwraps its Choc Logs range
Darrell Lea, the brand behind some of Australia’s most loved treats, has launched its brand-new Choc Logs range - a playful combination of juicy raspberry or classic black liquorice wrapped around a smooth milk choc centre.
The new Choc Logs come in a convenient multi-stick snack pack, perfect for sharing with your bestie, treating your partner, or enjoying a little moment for yourself. With a playful twist on classic flavours, Darrell Lea is creating a delicious new ritual for choc and liquorice lovers.
Darrell Lea Raspberry Choc Logs are three indulgent sticks of soft raspberry liquorice wrapped around a creamy choc centre. Darrell Lea Liquorice Choc Logs feature three soft, chewy liquorice sticks covering a creamy choc centre for a perfectly balanced bite.
Jane James, Head of Marketing for Darrell Lea, said the range is about reimagining the classics in a way that feels fresh and shareable.
“The Choc Logs range is all about creating those fun little moments you can share — whether it’s with friends, family or someone special.”
The two new Choc Logs are now available at a number of P&C retailers.
Dare launches Strawberry Mocha Latte
Australia’s number one iced coffee brand*, Dare, is turning heads with a bold new flavour that’s as vibrant as an Aussie summer. Introducing the limited-edition Strawberry Mocha Latte.
This isn’t just a new flavour – it’s a flash of pink in your day. With 200mg of caffeine and just 120 calories, Dare’s Strawberry Mocha Latte is a refreshing twist on your favourite iced coffee, blending rich chocolate notes with a burst of fruity strawberry flavour. It’s delicious, caffeinated and totally unexpected – a flavour designed to surprise and delight.
Keri Morrison, Senior Brand Manager of Dare Iced Coffee, said Dare has always been about delivering bold flavour and a serious kick of caffeine.
“With the new Strawberry Mocha Latte, we’re pushing the boundaries and dialling up the fun – it’s pink, it’s punchy and it’s only here for a short time.”
Dare Charged Strawberry Mocha Latte is available for a limited time only, exclusively in petrol & convenience and independent grocers.
*Circana Scan Data Unweighted Grocery MAT TO 05.10.25
Rev up your sales: KitKat® and F1® hit the fast lane
Nestlé is shifting into high gear with its biggest-ever partnership: KitKat® x Formula 1®, designed to captivate shoppers and turbocharge sales in the Petrol and Convenience channel.
THIS GLOBAL COLLABORATION brings the thrill of racing to everyday snacking, anchored by a compelling on-pack consumer promotion and a limited-edition chocolate F1® car that blends indulgence with innovation.
At the heart of the activation is the KitKat® Race Car Icon 29g – a unique treat combining the classic KITKAT® crunch with racing excitement. Crafted with smooth milk chocolate and crunchy wafer pieces, this portion-controlled indulgence is moulded into the shape of an F1® car, delivering a fun, collectible experience for fans and chocolate lovers alike. Positioned as “The Sweetest Quick Pit Stop in Convenience,” this NPD leverages the success of seasonal icons like KitKat® Santa and Bunny, ensuring strong shopper appeal and incremental occasions.
To amplify engagement, Nestlé is rolling out an Australia and New Zealand trans-tasman consumer promotion: Buy any two KitKat® chocolate products (bars, blocks, bags, race car and Easter range only) in a single transaction for a chance to WIN. The prize pool is designed to create buzz and drive participation, featuring a Grand Prize – an exclusive trip for two to the Monza Grand Prix in Italy between 3-7
September 2026, complete with Paddock Club tickets, flights, accommodation, and behindthe-scenes experiences like pitlane walks and track tours. Plus, 1,000 minor prizes of official KitKat® x F1® merchandise, from backpacks and drink bottles to caps and totes, keep the excitement alive in every entry.
Execution in-store will be bold and immersive. Expect eye-catching POS including towers, gondola ends, counter units and fridge units to maximize visibility and impulse purchase. The activation runs 10 January – 10 March 2026 (AEDT/NZDT), supported by a massive 360 campaign, with communications across outdoor, social, digital, and retailer e-commerce platforms, ensuring talkability and shopper engagement throughout the campaign.
With F1® fandom over-indexing in the P&C channel and strong appeal among younger demographics, this partnership is set to accelerate category growth. Nestlé’s strategy combines sports passion, iconic product innovation, and compelling shopper mechanics to deliver a winning formula for retailers and consumers alike.
Start your engines – KitKat® is racing into hearts (and baskets) in 2026!
Your questions about digital signage in convenience – answered!
In-store digital signage has become a game-changer for modern convenience retailers, offering dynamic and engaging ways to connect with customers.
Is digital signage really worth the investment?
• ROI: Digital signage is dynamic, helping to drive engagement which ultimately increases sales and reduces costs associated with printing static materials.
• Versatility: Update promotions, share product information, and showcase new arrivals instantly to ensure your messaging is always relevant.
Is digital signage complicated to set up and manage?
• Modern digital signage solutions are designed for ease of use. With the right partner, installation and ongoing maintenance is easy.
• Choose a cloud-based CMS platform that allows you to schedule, update, and manage content remotely.
How do I know digital signage will work for my store?
• Digital signage is highly adaptable and works well for stores of all sizes. Smaller retailers can highlight best sellers and promote time sensitive offers.
• Larger chains, can help maintain brand consistency across many locations, allowing for localised content specific to that region.
Will digital signage impact my customer’s experience?
• Digital signage is not just to enhance your store’s aesthetics. It transforms how customers interact with your brand. Present relevant information quickly to engage customers with details and promotions.
What should I look for in a digital signage solution?
• Scalability: Choose a solution that can grow with your business and its adapting needs.
• Reliability: Select high-quality hardware and responsive customer support to empower your business’ growth.
• Analytics: Insights are powerful! Measure engagement and optimise performance.
Ready to explore options? Fujivision’s digital signage solutions, powered by Fujifilm, make it easy to implement and scale impactful signage. Find out more at www.fujivision.com.au.
Convenience poised to cash in on pet boom
With more than 63 per cent of Australian households now sharing life with a pet, demand for pet care products continues to rise, and convenience retailers are perfectly placed to benefit. A growing proportion of pet owners are turning to convenience channels, with many dog and cat owners stopping in at a servo, corner shop, or local convenience store for quick pet-related purchases.
Pet shoppers remain one of the most valuable segments in the channel. They spend around 30 per cent more per trip than non-pet shoppers and visit nearly 30 times a year, up 3.6 per cent on last year. Notably, 42 per cent of pet-care purchases are driven by impulse or top-up needs, making convenience stores a
natural fit for capturing these sales.
Australia’s $2.3 billion grocery pet food market remains steady, with single-serve wet cat food continuing to dominate value share and dog treats maintaining robust growth.
As the humanisation of pets drives shoppers towards more premium choices, retailers that curate a well-planned, premium-leaning assortment stand to gain the most.
For convenience operators, the opportunity is clear: ensure shelves are stocked with topperforming essentials, especially single-serve wet cat food and trusted dog treats, to meet rising demand.
To learn more, call Anthony from Purina on 0437 858 598.
Platinum Meals – Authentic. Fresh. Wholesome.
Platinum Meals is proudly Australian made and owned, offering a premium range of ready made meals that redefine convenience without compromise. Each meal is handcrafted, not mass produced, using fresh, locally sourced ingredients to deliver authentic flavour and quality in every bite.
The range is gluten-free, dairy-free, preservative-free, and halal certified, ensuring clean, nourishing options for all customers. Every ingredient is hand prepared and cooked with care, reflecting the values of real food made the traditional way, wholesome, balanced, and full of flavour.
Already stocked in gyms, corporate, retail outlets, and health food stores, Platinum Meals continues to grow as a trusted name for those who value quality along with convenience. From
high protein performance meals to classic comfort favourites, each dish is designed to fuel busy lifestyles while supporting better eating habits.
Platinum Meals believe fresh food should be simple, honest, and accessible whether you’re on the road, at work, or after a workout. Experience the authentic difference with Platinum Meals, where convenience meets craftsmanship.
Fuel your week the smart way with Platinum Meals. Order your ready-made, high-protein meals today and stay on track with your training, fat loss and energy goals.
Email: platinum.meals@gmail.com Phone: Anthony Kassis (Co-Director): 0410 280 401 and Alexander Kassis (CoDirector): 0434 847 644. Website: www.platinummeals.com.au
Epta presents the sustainable and versatile NordicStar SV8
Epta introduces the Bonnet Névé NordicStar SV8, an innovative plug-in semi-vertical refrigerated cabinet range designed to meet the evolving needs of modern convenience stores and food retailers. Combining elegant European design with advanced functionality, the SV8 offers a large, eye-catching display area at an ergonomic height, enhancing product visibility and providing easy access for both shoppers and store personnel.
Available in multiple configurations with multiplexing capability, including open or closed chillers (swing doors or sliding doors), freezers, dual-temperature versions, corner modules, back-to-back islands, flower display, and dry-shelf combinations, the SV8 range offers retailers maximum flexibility to suit diverse store layouts and merchandising strategies.
Its adaptable design supports chilled, frozen and ambient zones, making it ideal for sandwiches, salads, beverages, ice cream and other grab-and-go items in one cohesive display. This versatility boosts impulse purchases while optimising retail space.
Operating with natural refrigerant propane (R290), highefficiency fans and LED lighting, the NordicStar SV8 delivers outstanding cooling performance with reduced environmental impact. The low-maintenance condenser and automatic defrost system help reduce operational costs and maintain product freshness.
With its commitment to sustainability, energy efficiency, performance and contemporary design, Epta’s Bonnet Névé NordicStar SV8 delivers a reliable and visually striking refrigeration solution for the new era of food retail.
Upgrade your store now – call Bruce Cowley at +61 484 999 903 and unlock the full potential of Epta’s commercial refrigeration!
Epta provides cutting-edge, innovative and sustainable refrigeration solutions that enable markets to stay ahead of evolving consumer demands. Focused on energy efficiency, reliability and design flexibility, we support
retailers in achieving long-term growth and operational resilience. As a commercial refrigeration specialist, Epta offers a comprehensive portfolio including traditional refrigerated display cases, integral display cases and low to high power systems for Retail, Convenience, Food & Beverage and Ho.Re.Ca segments.
Australia Tel: (02) 9659 5428 l E-mail: info.australia@epta-asiapacific.com
NININ
Kettle and Bundaberg revive ginger beer chips for summer
After selling out in 2023, Kettle Chips and Bundaberg Brewed Drinks are bringing back their limited-edition Ginger Beer flavour.
The chip combines Kettle’s signature crunch with the spicy-sweet zing of Bundaberg Ginger Beer, blending zesty ginger spice and smooth caramel notes.
John McLean, CEO of Bundaberg Brewed Drinks, said the company was looking forward to relaunching the flavour.
“We were really pleased with how Aussies responded to the Bundaberg collaboration with Kettle, and we’re keen to bring the Kettle Ginger Beer Chip back this summer.
“Taste is at the heart of everything we do, so teaming up with a brand equally committed to quality and flavour is a fun collaboration for us.”
James Deysel, Marketing Director at Snackbrands Australia, said the response in 2023 was phenomenal.
“Australians clearly weren’t ready to say goodbye to this one. This collaboration champions bold, summer flavours and the kind of innovation that gets people talking.”
Kettle Bundaberg Ginger Beer Chips will be available in 90g and 150g bags at petrol stations, convenience stores, and independent supermarkets across Australia.
“This collaboration champions bold, summer flavours and the kind of innovation that gets people talking.”
– James Deysel, Marketing Director, Snackbrands Australia
AI-powered retail: The Impulse Retailing advantage
The Impulse POS Retailing System is revolutionising point-ofsale with intelligent automation that actively drives profitability. Featuring game-changing AI capabilities – Automated Invoice Processing, Predictive Ordering, and AI-Powered Fraud Detection – the platform delivers ROI within months through labour savings, waste reduction, and recovered shrinkage.
Traditional invoice processing consumes 30–60 minutes per document and invites costly errors. Empowered by AI, the Impulse POS extracts data from any supplier format,
matches products intelligently, and creates goods-in records automatically, reducing processing time by up to 90 per cent. With Impulse, staff reclaim valuable hours for customer service rather than administration.
To optimise inventory management, predictive ordering intelligence analyses weather forecasts, sporting events, holidays, and sales history to generate location-specific order recommendations. With AI predicting demand retailers report eliminated stockouts and significant waste reduction.
AI-powered fraud detection scans thousands of transactions daily, identifying anomalies invisible to manual audits: unusual discount patterns, suspicious voids and refunds, cash handling irregularities, and inventory discrepancies. Prioritised alerts enable rapid investigation, protecting margins before losses escalate.
Trusted by over 500 customers – from single stores to the largest multi-nationals – Impulse Retailing supports convenience stores, fuel stations, and specialty retailers seeking enterprise-grade reliability and continuous innovation.
“Retailers leveraging AI gain operational advantages competitors using legacy systems cannot match,” said Peter Paulicki, Director of Impulse Retailing. “The question isn’t whether to adopt intelligent automation – it’s how quickly you can deploy it.”
For more information, contact info@impulseretailing.com, phone 1300 369 755, or visit www.impulseretailing.com.
Dairy Farmers expands Protein Smoothie range
Dairy Farmers has launched two new flavours to their existing Protein Smoothie range – Vanilla and Mango – designed to deliver on taste and nutrition. Each bottle packs 30g protein, prebiotics, electrolytes, and 9 essential nutrients, making them a smart choice for anyone living an active lifestyle.
The protein smoothie craze has swept the nation. Since launching in April this year, nearly 5 million Dairy Farmers Protein Smoothies have been snapped up by everyday Aussies, flooding social feeds with taste test reviews, day in the life features and post-run snaps.
Anne Scott, Senior Brand Manager at Bega Group, said they are excited to launch the new Vanilla and Mango flavours, which are all about celebrating summer and giving people more of what they love.
“We’ve seen such strong demand for Dairy Farmers Protein Smoothies since launch, selling 15 bottles every minute. Australians are clearly embracing the convenience and nutrition they offer.”
Dairy Farmers Protein Smoothies in Vanilla and Mango are now available at all major retailers nationwide.
Your food cabinet’s best mate this summer
When the mercury climbs, consistency becomes king. Cabinets need food that looks fresh, stays fresh, and tastes delicious.
That’s where The Handmade Food Co steps in. Its sandwiches and wraps are all handmade with care, using high-quality ingredients and soft, fresh bread. Then they’re frozen to lock in that just-made freshness, ready to be thawed and served when you need them most.
It’s a model built for summer’s unpredictability. With public holidays, stretched staffing, and irregular deliveries, it takes the pressure off and puts your team in control. The Handmade Food Co’s sandwiches have a four-day thawed shelf life, and wraps a three-day thawed shelf life, giving you flexibility and peace of mind for when things get busy.
From timeless sandwich classics like Ham & Cheese on white bread, to protein-packed favourites such as the Chicken Schnitzel with homemade sweet chili mayo, to vegan delights like Harissa Vegetable and Hommus on dark rye, the range satisfies every craving.
The Handmade Food Co’s handmade wraps are just as tempting, featuring on-trend flavours like BBQ Pulled Pork with Ranch Slaw, customer favourites such as Chicken Caesar, and vegan options like Roast Vegetable and Spiced Tomato.
Because great food shouldn’t melt under pressure. It should taste handmade, wherever it’s served.
For more information on The Handmade Food Co range, call 1300 722 748, email at sales@thehandmadefoodco.com.au, or visit thehandmadefoodco.com.au.
Mixed sandwich carton (8022) — Our 3 best-selling sandwiches in a mixed box of 12!
The beast in Australian snacking has arrived
Jack Link’s partners with MrBeast to release a limited-edition range alongside the biggest promotion in the category’s history.
IN ONE OF the most exciting shifts to hit the Australian snacking scene, Australia’s number one meat snack brand, Jack Link’s, has joined forces with MrBeast, the world’s most-watched content creator and a global phenomenon with more than 450 million YouTube subscribers. The partnership marks MrBeast’s first-ever collaboration with a Consumer Packaged Goods company, bringing together a long-standing familyowned food leader and a digital powerhouse known for inspiring millions.
At the core of this ambitious collaboration is a shared commitment to energising the next generation of snackers with bold flavour and quality protein.
Troy Link, CEO of Jack Link’s, said Jimmy’s entrepreneurial spirit and dedication to his fans align perfectly with their values at Jack Link’s.
“We believe this collaboration will drive a new generation of consumers into the meat snacks category, worldwide.”
It is a timely opportunity. Gen Alpha and Gen Z snack more frequently than any previous generation, yet only a small portion currently choose meat snacks. By combining Jack Link’s brand presence and availability with the cultural influence of MrBeast, the partnership aims to welcome millions of new consumers into a rapidly expanding category.
For MrBeast, the alignment feels natural.
“I’ve been eating Jack Link’s since I can remember, so teaming up is a no-brainer,” he said. “Now we get to do something super fun and tasty for our fans, and I can’t wait for everyone to see what we dream up.”
The excitement is already building across Australia and New Zealand with the introduction of an exclusive limited-edition W.T.F! What’s. The. Flavour. Grass-Fed Beef Jerky and Sticks range. Alongside the launch comes what is set to be the biggest promotion in the category’s history. Consumers who buy the limited packs can scan the QR code and enter the unique code inside for the chance to win a life-changing $1,000,0000.
Dan Bitti, Marketing Director APAC at Jack Link’s, said this is the biggest consumer promotion to hit meat snacks across Australia and New Zealand ever.
“With the number one meat snack brand joining forces with the number one content creator in the world, we’re giving consumers & convenience retailers exciting new products and an incredible once-in-a-lifetime chance to win $1,000,000!”
The W.T.F range becomes available from January 2026, with flavours revealed from April as promotional packs sell through. The biggest beast in snacking has arrived, and the momentum is only beginning.
To place your order, contact your local distributor from January 12th 2026.
“We believe this collaboration will drive a new generation of consumers into the meat snacks category, worldwide.”
- Troy Link, CEO, Jack Link’s
2025: A YEAR OF CHANGE
Despite facing a difficult year, both retailers and suppliers have showed incredible resilience and an appetite to seize opportunities presented to them.
By Theo Foukkare, CEO, AACS
“The modern convenience store is increasingly becoming a destination: a place for great-quality food, premium beverages, digital engagement, and seamless transactions.”
– Theo Foukkare
THE YEAR 2025 has once again been defined by rapid change, evolving shopper expectations, and persistent economic pressures that continue to influence both consumer behaviour and business operations. Cost-of-living challenges remain front of mind for households, with many Australians adjusting their purchasing habits, seeking greater value, and becoming increasingly selective about where and how they spend. At the same time, retailers and suppliers across the convenience channel continue to face elevated operating costs, inflationary pressures that, while moderating, remain stubborn, and the ongoing complexity of navigating a highly competitive and fast-moving retail landscape.
Despite these conditions, our members have demonstrated remarkable resilience and agility. Labour availability has improved compared with previous years, yet recruitment and retention still pose material challenges for many businesses, particularly those operating in regional and high-growth corridors. Even so, the commitment among operators to invest, innovate, and evolve has never been stronger.
Across the country, convenience retailers have continued to prioritise format development and expansion. Food-to-go has accelerated, with retailers elevating the quality, freshness, and consistency of their offers. Coffee remains a key battleground, with further investment into premiumisation, automation, and stronger brand positioning. At the same time, digital technology, personalisation, loyalty programs, and data driven insights are reshaping how retailers engage their customers. Emerging growth categories are also gaining momentum, reflecting shifts in lifestyle, wellness, and consumption behaviour.
Retailers of all sizes remain steadfast in their commitment to customer first mindset. They are continuing to modernise their store networks,
elevate in-store design, expand seating and caféstyle spaces, and invest in ongoing refurbishment programs that align with global best practice. The modern convenience store is increasingly becoming a destination: a place for great-quality food, premium beverages, digital engagement, and seamless transactions.
Alongside this industry progression, AACS’ advocacy efforts remain strong and deeply engaged across all sides and levels of government. Our strategic priorities continue to guide sustained engagement on issues that impact retailers, suppliers, and the communities we serve. We are confident that 2026 will mark a year of further reform – one that strengthens regulatory consistency, delivers a genuinely level playing field, and ensures consumers retain safe, legal access to the products they choose.
Our work in illegal tobacco and vaping enforcement, retail licensing frameworks, and compliance reform across NSW, VIC, SA and QLD has delivered meaningful wins. However, there is still substantial work required throughout 2026 to protect legitimate retailers, restore fairness in the market, and support enforcement agencies to do their job effectively.
As we look ahead, retailers across the convenience channel continue to define what the future of modern convenience looks like. The industry is shifting beyond traditional “on-thego” transactions to focus on quality, experience, personalisation, and creating value in every visit.
AACS is your association. We exist to represent your interests and champion the issues that matter to our industry and the millions of Australians who rely on us every day.
The AACS Board sincerely thanks you for your support. Our CEO and Board Members are here for you. Please reach out with ideas and feedback as we shape the future of our industry together. ■
Competing in foodservice: Understanding our new landscape
How P&C retailers can compete in foodservice by understanding their customer and delivering on the fundamentals that matter most.
“Most petrol and convenience stores are not food-first businesses, so it is important to focus on doing the basics well.”
– Michael Brick
AS FOODSERVICE BECOMES an increasingly important part of sales within petrol and convenience stores, the competitive landscape is changing. We are no longer just competing with the service station or convenience store down the road. We are now competing with businesses whose core focus is food.
These include quick service restaurants (QSRs), cafés, lunch shops, and takeaways that are built around delivering quality food quickly and consistently.
What customers expect
To compete effectively, it is vital to understand why customers choose these venues and what they expect from their food experience. Of course, they are after a specific product such as a burger, a coffee, or a meal, but their decision is driven by several key factors.
What is constantly found across great offers:
• Consistency: No matter which location or brand they visit, customers expect the same quality every time.
• Speed: They know QSRs are trained to serve food fast and efficiently.
• Ease of ordering: Whether through mobile apps, self-order kiosks, drive-throughs, or counter service, customers expect simple and seamless ordering.
• Convenience: Our industry already plays in this space, from easy access and parking to additional purchases and amenities such as bathrooms.
• Trust: Ultimately, these fundamentals along with the product itself, gives the customer trust in the offer.
How we compete
Knowing what customers value is one thing, delivering it is another. Most petrol and convenience stores are not food-first businesses, so it is important to focus on doing the basics well.
• Process: Strong and consistent processes ensure food quality and service speed, no matter who is on shift. They also reduce food safety risks, improve food quality and efficiency.
• Simplicity: Do not overcomplicate the offer. Keep the menu focused and do a few items exceptionally well rather than offering too much variety.
• Equipment and technology: The right tools are essential. Equipment is the foundation of any good food offer. Quality equipment and smart technology enable staff to perform better and maintain consistency and food quality.
• Customer alignment: Understanding all customers are different. The way they want to interact with your business will vary, so ensure you give them options.
• Expertise: Many retailers are new to foodservice. Bringing in expertise through training or external advice can help design and execute food offers that truly compete.
The opportunity ahead
Foodservice is the new frontier for our industry. For those who execute well, the opportunity is huge. Success does not need to be complicated. It comes down to understanding customer needs, focusing on the fundamentals, and delivering them consistently. When we do that, foodservice can become one of the most valuable and profitable parts of our business. ■
Words Michael Brick, Meris Food Equipment – Managing Director, NAFES – President
BRIDGING THE SUCCESSION PLANNING GAP IN FOOD AND BEVERAGE
While most food and beverage executives recognise the importance of succession planning, few have formal strategies in place.
Rachel Quinn, Managing Partner, 3P Partners
AT 3P PARTNERS, we’ve spent more than a decade recruiting leadership for food, beverage, and agribusiness companies across the U.S., Canada, Australia, and New Zealand. We recently surveyed 89 executives across the industry to understand how companies are approaching one of their greatest vulnerabilities: leadership succession.
The findings reveal a gap between awareness and action. Most leaders recognise the importance of succession planning, yet few have a structured process in place to protect business continuity.
The gap between awareness and action
Our survey shows that 82 per cent of executives are concerned about losing institutional knowledge through retirements or turnover, and 45 per cent have lost a key leader in the last year without a successor identified. Despite this risk, 55 per cent still lack a formal succession plan.
The impact is significant. Unplanned leadership transitions disrupt operations, stall growth initiatives, and strain culture. Too often, businesses wait until a leader announces their exit to start preparing for replacement. By that point, the opportunity to build internal readiness has passed.
Why leadership pipelines break down
The challenge lies in developing internal talent capable of stepping into senior roles. Technical expertise rarely translates directly into leadership readiness. Many
managers lack exposure to the crossfunctional collaboration, financial decision-making, and communication demands of executive leadership.
For family-owned businesses balancing legacy and evolution, the issue is even more complex. Many of these companies lack a documented succession plan. Clarifying who will lead next, rather than relying on informal expectations, gives family members and key employees confidence in the path forward and strengthens cultural continuity through transition.
Turning recognition into readiness
The best-prepared companies start early and invest consistently. Our research highlighted five practices that differentiate companies successfully navigating succession:
1. Start early and review often. Companies that identify critical roles two to three years in advance have more flexibility to prepare successors or recruit externally.
2. Use structured tools. Frameworks like the 9-box grid or leadership potential assessments create a shared language for evaluating talent and reduce bias in decision-making.
3. Leverage mentorship and coaching. Intentional pairing between senior leaders and emerging talent preserves institutional knowledge and accelerates development.
4. Encourage cross-functional exposure. Rotations across departments or projects broaden business understanding and prepare future leaders to think strategically.
5. Align succession with culture.
Leadership transitions are moments of high cultural risk. The most effective businesses treat onboarding as cultural integration, not just role training.
Closing the gap
Succession planning is not a one-time HR exercise; it’s a business continuity strategy. For many food and beverage companies, particularly those with deep family roots, leadership transitions determine whether legacy translates into long-term sustainability.
Executives can’t afford to wait until a vacancy occurs to act. Building internal capability, supported by structured assessments and external partnership when needed, ensures stability through inevitable change.
At 3P Partners, we see succession planning as a sign of business maturity. Companies that move from recognition to action by developing leaders early and planning systematically will be best positioned to turn institutional knowledge into enduring value.
Learn more
Scan the QR code to access the full 2026 FMCG Remuneration Report, featuring additional succession planning insights and compensation data for 30+ roles across 7 functional areas. ■
Submit your NPD for a chance to feature in C&I’s 2026 Product of
To be in the running for the 2026 C&I Choice award, simply submit any NPD from your company over the next 12 months, and you’ll be in with a chance. See page 30 for this year’s winner.
Metcash marks new chapter with inaugural Foodservice and Convenience Conference
Metcash Foodservice & Convenience has taken an exciting step with the success of its recent national sales conference, which brought together the Superior Food Services and Campbells teams under one banner for the very first time.
THE MILESTONE EVENT comes at a time when foodservice continues to play a growing role within the convenience channel, creating new opportunities for retailers, suppliers, and distributors alike.
Held in early November, the two-day conference brought together suppliers and national sales teams from across Australia to align on strategy, explore category opportunities and strengthen the partnerships that underpin the rapidly evolving convenience and food service landscape. With consumer expectations shifting and retailers increasingly expanding into ready-made meals, fresh and food-to-go, the event set the platform for Metcash to support its partners in capturing this demand.
Craig Phillips, CEO of Metcash Foodservice & Convenience, did not understate the significance of the inaugural event.
“The conference was a pivotal milestone for our business. Bringing our national teams together created a level of energy and collaboration that really showcased our commitment to delivering value and solutions across both the food service and convenience channels.”
A highlight of the conference was the Gala Awards evening, which celebrated excellence across both team members and suppliers, while also demonstrating Metcash’s commitment to strong partnerships with both suppliers and customers. Primo Foods and Envirochoice
were honoured as the 2025 Supplier Award winners for their innovation, collaboration and alignment with customer needs.
The Supplier Networking Session on Day 2 further highlighted the growing convergence of food service and convenience. Exhibitors presented new products, deals and incentives to support customers in elevating their offer, particularly around on-the-go consumption, portion control and meal solutions. Attendees responded with strong engagement, noting the scale of opportunity created by the unified national structure.
“The enthusiasm and partnership we saw at the conference reaffirms that we’re moving in the right direction,” says Phillips. “Convenience and foodservice are becoming increasingly interconnected, and we’re well placed to help our customers build stronger, more competitive offers.”
The consolidation of Superior Food Services and Campbells under the Metcash Foodservice & Convenience banner enhances supply capabilities, expands range and strengthens the national network that supports retailers.
The inaugural conference underscored Metcash’s commitment to strengthening the convenience channel, empowering retailers, strengthening supplier partnerships and creating new opportunities for shared success in the years ahead. ■
AWARD WINNERS
Supplier of the Year
– Under $5 Million: Envirochoice
Supplier of the Year
– Over $5 Million: Primo Foods
Metro Branch of the Year: Brisbane
Regional Branch of the Year: Bunbury
Campbells Salesperson of the Year: Amy Cameron
Superior Salesperson of the Year: Jacqui Chan
Legend Award: Craig Christie
Top: Giaan Rooney, Event MC
Middle: Gala Awards evening
Bottom: L-R: John Tsaousidis, Greg Westcott, and Craig Phillips
AACS experiences the USA
The 2025 AACS International Study Tour hit the USA for an exploration of retail innovation, industry insights and global connection.
THE 2025 AACS International Study Tour took attendees across the USA – from New York to Des Moines and Chicago –for an unforgettable exploration of retail innovation, industry insights and global connection.
The tour began in New York, where participants immersed themselves in the latest convenience and small-format retail experiences. Jason Zelinksi from NIQ updated the group on the US FMCG and Convenience latest trends, setting the context for the next week of retail visits.
The group visited the latest formats at Wholefoods, including their new format Daily Shop offer, Wegmans, Trader Joes, a 7-Eleven Evolution format store, an AMPM Fuel format along with other innovative and boutique retail offerings.
The group then headed to Des Moines in Iowa, in what is traditionally known as the flyover state given its location in the middle of the United States. In Des Moines, Tom Brennan, Chief Commercial Officer for Casey’s hosted the group at their Head Office, providing the group with a snapshot into one of America’s most successful convenience chains with almost 3000 stores.
Casey’s leadership shared the strategies and plans to continue their growth as well as showcased their innovation kitchen and merchandise lab. The group was also hosted by Hy-Vee, Iowa’s largest employer with store formats spanning grocery, convenience, QSR and liquor.
Eataly, Chicago
Circle K, New York
“It’s about seeing what’s possible – connecting with global leaders, learning from world-class operators, and bringing those ideas home to strengthen and grow our channel.”
– Theo Foukkare, CEO, AACS
In Chicago, attendees were hosted by Circle K and Foxtrot, while they also visited Eataly and the Starbuck Reserve global flagship store. Additionally, Accenture Managing Director Brian Grey and his team hosted the group to discuss AI, practical implementation examples, emerging technologies and consumer behaviour shaping the future retail landscape.
Delegates also attended the NACS Show, the world’s leading convenience event, where global trends, new formats and future-facing ideas were on full display. The NACS Show was attended by more than 30,000 attendees from all over the world, showcasing the latest in product, technology, equipment and service innovation.
Theo Foukkare, CEO of AACS, said the AACS International Study Tour continues to be one of the most valuable experiences they offer members.
“It’s about seeing what’s possible – connecting with global leaders, learning from world-class operators, and bringing those ideas home to strengthen and grow our channel.”
Beyond the visits, the tour provided invaluable opportunities to connect with members of the AACS Board, industry peers, share learnings and build relationships that will strengthen Australia’s convenience community into the future.
The 2025 AACS International Study Tour showcased a dynamic and forward-thinking retail world – one that continues to inspire innovation and growth. ■
On top of the Krispy Kreme New York Store: David Kehoe, Simon Breheny, Matt Dodson, Ed Ratcliffe, David Lang, Matthew Keogh, Rob Kirby, Chris Burgon
QuickTrip, Des Moines
Kwik Star, Des Moines Ice Hockey Game, UBS Arena, New York
Stavroula Drakos, Kellie Struth at Wegman's, New York
HyVee Fast & Fresh, Des Moines Howl at the Moon, Chicago
Suntory completes $30m IT overhaul to support new facility
SUNTORY OCEANIA HAS completed a $30 million IT transformation to enable operations at its new $400 million distribution facility in Queensland.
The upgraded systems support dynamic pricing, real-time manufacturing integration, and a customer relationship management platform providing a single view of the customer.
The Queensland facility can produce 20 million cases annually at start-up, with automation enabling the site to produce and store two full pallets every minute.
Matt Dixon, Director Digital and IT, Suntory Oceania, said it was a transformation of how they think, work, and grow as a business.
“We weren’t just building systems, we were laying the digital foundation for the business to scale, innovate and lead.”
Over two years, the company’s Digital & IT and Route to Market
teams implemented a new digital ecosystem integrating SAP S/4 HANA, alongside construction of the new site. The project coincided with a 40 per cent workforce increase as the business transitioned to a multi-beverage model.
Key innovations include a single-source CRM across sales and customer support, an upgraded sales hub and online store, automated alcohol tax tracking for customs and excise duties, and integrated business planning to sense demand and trigger supplier orders.
The systems achieved 95 per cent delivery in full on time from day one, with no major outages during rollout.
Suntory Oceania said the transformation had streamlined operations, reduced logistics costs and improved speed to market, positioning the business for scalable growth across Australia and New Zealand.
Bowser Bean Raises $65,915 for Make-A-Wish in 2025
BOWSER BEAN’S NATIONAL network has raised $65,915 for Make-A-Wish Australia in 2025, edging closer to a total of $1 million raised.
The contribution toward will grant life-changing wishes for seriously ill children, and brings the organisation’s cumulative fundraising total to more than $900,000.
The funds were collected through a variety of communitydriven initiatives, including in-store lolly sales, regional poster campaigns, donation tins and the network’s annual involvement in World Wish Day.
A Bowser Bean spokesperson said the commitment shown across the network continues to drive its long-term support for Make-A-Wish.
“Make A Wish is a great organisation and we are very proud to be able to support the work they do. Our Bowser Bean crew really rally behind fundraising activities. We have now raised over $900,000 and look forward to reaching $1 million.”
Michaela, Sally and Megan from Make-A-Wish joined Bowser Bean staff for a cheque presentation and celebratory lunch, offering firsthand insight into the impact of the donations. Their visit highlighted how contributions from regional communities directly support wish-granting programs across Australia.
“We have now raised over $900,000 and look forward to reaching $1 million.”
- Bowser Bean spokesperson
The Queensland facility can produce 20 million cases annually
The contribution will grant life-changing wishes for seriously ill children
ABF seizes 600,000 illegal vapes worth $30 million
AUSTRALIAN BORDER FORCE officers stationed in Beijing have intercepted more than 600,000 illegal vapes valued at approximately $30 million.
The majority of the seized vapes arrived in New South Wales between September and October 2025, directly resulting from collaboration between ABF officers based overseas and their international counterparts.
Information provided allowed ABF officers to identify several additional shipments related to the initial referrals, with most containers falsely described as glass bottles, lamps, toy cars, balls, curtains and books in an attempt to evade border detection.
Laura Uttley, Acting Commander of Targeting, said a key element of the ABF’s strategy for combating illicit tobacco and vapes and other prohibited goods is to disrupt the flow into Australia as far upstream from the border as possible.
“The engagement that goes on behind the scenes with our international partner agencies needs to be commended – ABF officers posted overseas are dedicated to developing and nurturing international relationships which have led to enormous amounts of illicit tobacco, vapes and other high-risk commodities being stopped at the border.
“This outcome is a testament to our officers both offshore and onshore who have turned information into action, and who have not only stopped dangerous and illegal goods from entering our country, but who have further built on our
understanding of how threat actors are attempting to exploit the Australian border, increasing our ability to detect and seize more suspicious consignments.”
Between 1 January and 31 October 2025, the ABF has received over 1,000 referrals from offshore counterparts, stopping over 524 million cigarette sticks, over 1 million vapes and over 918 tonnes of loose-leaf tobacco from entering Australia.
“These activities also allow the ABF to increase our intelligence holdings in order to disrupt the organised crime syndicates behind the shipments.”
Queensland expands powers in illegal tobacco crackdown
THE QUEENSLAND GOVERNMENT has passed new laws giving authorities stronger powers to shut down illegal tobacco and vape traders.
The changes allow Queensland Health to shut down illegal businesses for up to three months without court processes, conduct undercover operations targeting criminal suppliers, and seize lawful goods considered ‘tainted’ by association with illicit stock, such as nitrous oxide bulbs and canisters, known as ‘nangs’.
Tim Nicholls, Health Minister, said the strengthened framework was aimed at reversing the growth of illegal operators and protecting young people.
“Our new laws introduce tougher penalties, longer store
closures, and powers to seize more stock than ever before.
“These laws will also empower landlords to boot out their dodgy tenants caught peddling these illegal products.”
Nicholls said Queensland’s enforcement model was influencing other jurisdictions.
“Our hardline approach has been so successful that other states and territories are now beginning to mirror Queensland’s tough enforcement approach, and we welcome this.”
Landlords now have powers to terminate leases of tenants found to be operating illegally, and commercial landlords who knowingly permit unlawful tobacco activity face maximum penalties of a $166,900 fine and up to 12 months in jail.
Shipments were falsely described as items such as lamps, toy cars, balls, and books
IPL Retail Group wins big at Metro Petroleum Pumped Fiji Awards
IPL RETAIL GROUP has been awarded General Merchandise
Supplier of the Year 2025 at the Metro Petroleum Pumped Fiji Awards, acknowledging the company’s excellence in performance, category leadership, and partnership across Australia’s convenience and fuel-retail sector.
The award was presented during Metro Petroleum’s annual PUMPED 2025 conference, held from October 13–17 at the Hilton Beach Resort, Fiji. The event brought together key suppliers, partners, and industry leaders for a week of strategic collaboration,
insights, and recognition of outstanding achievements within the Metro network.
The accolade was accepted by Robby Singh Sawhney, Corporate Relations Executive Head at IPL Retail Group, and Akash Chugh, Marketing Officer at IPL Retail Group. The recognition reflects IPL Retail Group’s continued commitment to operational excellence, market innovation, and delivering long-term value to its retail partners.
IPL Retail Group has established itself as a trusted multicategory supplier within the convenience and fuel segment, offering high-quality, retail-ready products across lighters, batteries, mobile accessories, automotive essentials, eyewear, safety gear, air fresheners, and lifestyle merchandise. The company’s robust national distribution network and customercentric approach have positioned it as a preferred partner for leading networks such as Metro Petroleum, UCB, Pearl Energy and OOM Group.
The award underscores IPL Retail Group’s focus on consistency, efficiency, and innovation – hallmarks that continue to define its success in supporting over 2,000+ independent retail outlets nationwide.
As IPL Retail Group continues to expand its category portfolio and enhance its supply-chain capabilities, the company remains dedicated to delivering sustainable growth, strong partnerships, and superior value to the Australian convenience sector.
APCO opens first South Australian store in Mt Gambier
APCO HAS OPENED its first service station in South Australia, marking a milestone expansion for the familyowned company.
The new Mt Gambier site officially opened at 11am on Wednesday, 12 November, becoming APCO’s 29th location.
Robert Anderson, Director of APCO, said this is a major milestone for them, their very first store in South Australia.
“From our family’s small beginnings in Warrnambool to now expanding across the border to South Australia, we’re incredibly proud of the APCO journey. Mt Gambier represents everything we stand for, community connection, quality, and genuine customer service.”
The Mt Gambier store offers APCO’s signature café24-7 barista-made coffee and fresh, made-to-order food, alongside Anderson’s Supermarket groceries, which are price-matched for everyday value.
APCO said the new location brings locals a “fresh, convenient destination for fuel, food, award-winning coffee and groceries, all in one place.”
Founded in Warrnambool in 1968 by Ron and Margaret Anderson, APCO remains family owned and operated more than five decades later.
The award was accepted by Robby Singh Sawhney, Corporate Relations Executive Head at IPL Retail Group, and Akash Chugh, Marketing Officer at IPL Retail Group (third and fourth from left)
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Independent retailers help keep petrol prices lower
PETROL IS CHEAPER in cities with more independent retailers competing against major chains, according to a new report from the Australian Competition and Consumer Commission (ACCC).
The report found Brisbane and Canberra had the highest average petrol prices between July 2022 and June 2024, where there are fewer small operators. In contrast, Sydney, Melbourne and Adelaide, which have more independent retailers, generally recorded lower prices.
Anna Brakey, Commissioner of the ACCC, said more competition leads to better outcomes for consumers including lower prices.
“Our report found that consumers can often find more competitive petrol prices in cities where there are a greater number of smaller independent petrol retailers.
“We encourage consumers to shop around and take advantage of near real-time petrol price apps and websites to find lower prices in their local area.”
Independent operators are gaining ground, accounting for 26 per cent of national petrol sales in 2023–24, up from 18 per cent in 2017–18. These include brands such as Speedway, Metro Petroleum, Freedom Fuels, Budget, Vibe and Pearl Energy, among at least 30 smaller brands operating nationwide.
Larger chains like Ampol, bp, Chevron/Caltex, United Petroleum, 7-Eleven, EG Group, Coles/Reddy Express and OTR held the remaining 74 per cent of the market. The ACCC said smaller independents had the strongest presence in Sydney, Melbourne and Adelaide, and the weakest in Brisbane and Canberra.
Chinese-owned Sinopec opens new petrol station in Frankston
SINOPEC HAS OPENED its first Australian petrol station, located on the busy Nepean Highway in Frankston, Victoria.
Sinopec, also known as China Petroleum & Chemical Corporation, is one of the world’s largest integrated energy and chemical companies, operating in more than 60 countries.
Speaking at the opening, Mr Yang Boyu, General Manager of Sinopec Australia, said the company was driven by a clear mission.
“Through our global vision of ‘Cleaner Energy, Better Life’, we are investing in projects that deliver environmental and economic benefits, while deepening our long-term partnership with the Australian people.”
Kristopher Bolam JP, Frankston City Mayor, welcomed the investment, saying the station would support local jobs and community programs.
“Frankston is proud to welcome Sinopec, a global company investing
in our city, creating local jobs and strengthening essential infrastructure.
“Sinopec’s foresight in investing in Frankston and its donation to our Accessible Beach initiative show a genuine commitment to our community. This service station will be the first thing people see when they drive into Frankston and onto the Peninsula, a symbol of confidence and partnership.”
Around 21,000 vehicles travel the Nepean Highway each day, a factor the council says highlights the visibility and strategic value of the site.
Fang Xinwen, Consul General of the People’s Republic of China in Melbourne, noted the timing of the opening, which comes as China and Australia mark the 10th anniversary of the China–Australia Free Trade Agreement.
“Sinopec’s entry into the Australian retail fuel sector represents not only the company’s international vision but also the new vitality of China–Australia economic cooperation.”
Yang Boyu, General Manager of Sinopec Australia
The opening comes as China and Australia mark the 10th anniversary of the China-Australia Free Trade Agreement
WA Government invests $1.2 million to advance biofuels strategy
THE WA GOVERNMENT has committed $1.2 million to develop an Advanced Biofuels Strategy to position Western Australia for growth in renewable fuels and emissions reduction.
The strategy will focus on attracting investment in the production of renewable diesel and sustainable aviation fuel, supporting WA’s goal of economic diversification and regional growth.
Jackie Jarvis, Minister for Agriculture and Food, said the initiative would help WA meet its decarbonisation and energy security goals.
“Advanced biofuels are vital additions to the clean energy mix, which have potential to supply industry across our vast State with a sustainable alternative in the race to decarbonise.
“Together with WA’s abundance of biomass feedstock, it makes sense to support the development of this exciting industry with a comprehensive Advanced Biofuels Strategy.”
Western Australia’s supply of biomass sources such as oat, wheat and barley stubble, canola, and woody material from mallees and blue gums positions the State well to support biofuel production.
Churchill Capital Consulting Pty Ltd (trading as SIA) has been appointed to deliver the strategy, with GHD Pty Ltd to undertake an economic analysis of WA’s biomass feedstocks, supply chains, and technology pathways. Stakeholder consultation for both projects will commence soon.
“By accessing existing resources and scaling local production, we can build domestic fuel security and drive growth of this emerging industry.
“Alongside the Australian Government’s investments to accelerate the use and supply of low carbon liquid fuels, the Advanced Biofuel Strategy will establish WA as a leader in the biofuels industry – delivering economic, environmental and co mmunity benefits in the regions,” said Jarvis.
F.E.S. TANKS delivers bulk storage for Viva Energy in Karratha
F.E.S. TANKS has supplied bulk storage tanks for Viva Energy’s new $25 million lubricant facility in Karratha, which officially opened last month.
The project includes a bulk lubricant tank farm with 10 x 200kL and 4 x 100kL containerised tanks, providing storage for 10 different oil-based lubricants. The tanks hold a total of 2.4 million litres and form part of a 1,000 litres per minute loading and unloading system built by Nqpetro, the main contractor on the project.
Daryl Cygler, Director at F.E.S. TANKS, said they are incredibly proud to be involved in a project like this.
“Everything about it has been precision engineered, and it’s all underpinned with our tanks as the main storage element. Our collaboration with Nqpetro and Viva was demanding, and
that’s to be expected given we were all working on delivering an exceptional outcome.
“This is an important facility that will benefit industries in one of Australia’s harshest and most remote environments. It’s satisfying to be part of something that will make such a huge difference in the Pilbara and beyond.”
F.E.S. TANKS worked with Nqpetro to deliver the tanks, stairs, walkways, handrailing and tank top access. The installation included 10 tonnes of walkways and handrailing and 360 tonnes of fuel storage tanks.
The new facility is expected to streamline supply chains for mining, oil and gas, and construction projects in the Pilbara, reducing road freight by about 450,000 kilometres each year.
The initiative will help WA meet its decarbonisation and energy security goals
Tuesday 17 – Wednesday 18 March 2026 // ICC Sydney
120+ reasons to visit the biggest Convenience Retail expo of 2026
If you own or work in an independent grocery, petrol station, convenience store, corner store, mini-mart or commercial foodservice venue, it’s the one show of the year you can’t afford to miss!
Key Benefits of Attending:
• The widest range of exhibiting suppliers (120+)
• New brands and products, more technology and better equipment
• New Power Stage with FREE category-focused sessions for Retailers
• Two days of networking and business building
• Co-located with AACS Connect 26 (Thursday)
• Bumper goodie bag for first 500 visitors each day!
C&I Expo Diamond and Networking Drinks Sponsor
Attend our free expert-led sessions to discover how you can be doing more business, maximising your systems, improving your offer, and creating a better experience for your customers. Categories include:
• Retail Crime
• Packaged Beverages
• Pet Care
• Hot Food
• Foodservice
• Alcohol in Convenience
• Recruitment & Retention
• Technology for Payments & Pumps
Thursday 19 March
Following the Expo, AACS, the peak body for convenience retailing in Australia, presents AACS Connect 26, the preeminent annual summit where retailer and supplier members come together to hear from leading minds in P&C from across the nation and the globe.
Then everyone is invited to join the party! Connect 26 wraps up three extraordinary days of knowledge sharing, networking and discovery with the unmissable Black-Tie Awards Gala, where the best of the best are acknowledged and success is celebrated in style.
