The Insider October 2021 01 02 03 04
Stellar Feedback
Client Testimonial
“Thank you for taking this dif cult case and during a pandemic. I really don’t know what I would have done without your team’s excellent communication, patience, and commitment, even when faced with entitled people who cannot grasp the science behind COVID protocols. Tender Rose continues to be the cream of the crop for dementia care. Your care coordinators have also been truly outstanding in every way. With great appreciation and admiration for the work you and your team do.”
- Professional Fiduciary of a Tender Rose client
MCP Rock Star of the Month We're thrilled to announce that our MCP Rock Star of the Month for October is Feliseta Kaufusi! Feliseta's naturally warm and caring personality makes her clients feel at ease under her care. Earlier this year, Feliseta was matched with a client who rejected most other caregivers' attempts to connect with her. Although Feliseta recognized how challenging working with this particular client was, she stepped back and received additional training and coaching from her care coordinator on how to better deal with certain behaviors. This knowledge enabled Feliseta to return to the case with new care techniques in her toolkit, and she has since helped stabilize this uniquely challenging case.
Felisita Kaufusi Feliseta's advanced dementia care knowledge and thoughtful interventions enable her to care for clients wherever they are along their cognitive journey. Feliseta embodies our core values of resilience and dedication in her work every day. Thank you for the skillful, supportive care you give your clients, Feliseta!
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MCP Rock Star CA Vaccine Mandate Care Coordination Expansion Client Testimonial
Each month, we highlight an MCP ROCK STAR and they receive a $250 BONUS as a token of our gratitude for their outstanding work.