Taranaki Business Review - Winter 2023

TARANAKI Business Review

WINTER 2023

FROM THE CEO

KIA ORA TE WH NAU!

Salutations to us all, who live in this blessed land of the Long White Cloud!

Aotearoa is arguably the most beautiful country in the worldand it is we, the people, who are the custodians. Custodians not just of the elements of nature, but also the social fabric and the present day culture of our beloved land.

Never before can I recall people being so divided in thought or having reached a new threshold of frustration about the way things are around them. Rising cost of living, rising home loan rates, rising crime, rising wait for medical treatment, the list is endless. Do I keep the wrong company? Or are you experiencing something similar? This situation is not just limited to New Zealand. Other countries have similar issues. Just look at modern day America, or France, or Sudan or worse still, Russia and Ukraine.

When we look at things in perspective, we might realise that

Arun Chaudhari CEO

actually New Zealand is still an amazing blessed country to live in, irrespective of our political leanings. By calling it home, we become guardians of the social norms, of the culture and of the quintessence of everything Kiwi.

How do we change the narrative? How do we change the conversations and our lives to focus on the positive? And why is that relevant to businesses?

By focusing on the brighter side of things, we achieve more in our day to day lives and in our businesses. We have to look at being part of the solution rather than being part of the problem.

My challenge to you today is to look for the positive aspect of every situation, see how you can be part of the solution and change the narrative!

Arohanui

WELCOME TO OUR NEW MEMBERS

• Andy Thompson Photography NZ

• Avenue Roading

• Babylove NZ

• BeSafe Taranaki

• Blue Petal

• Fast Pace Solutions

Chamber House, 42 Egmont Street, PO

CEO Arun Chaudhari

ceo@taranakichamber.co.nz I 027 279 5161

PARTNERSHIP MANAGER

Maura Young maura@taranakichamber.co.nz I 021 284 0062

MEMBERSHIP COORDINATOR

Rebecca Mende

rebecca@taranakichamber.co.nz I 021 778 621

MARKETING & COMMUNICATIONS

COORDINATOR

Josh Borrell

josh@taranakichamber.co.nz I 027 906 8789

ADVOCACY & BARA MANAGER

Michelle Brennan michelle@taranakichamber.co.nz I 021 710 950

OFFICE MANAGER

Julia Collins julia@taranakichamber.co.nz

• Happy Recruitment

• Harvey Cameron

• New Zealand Blood Service

• Pita Pit & Yoget New Plymouth

• Styled by M

• The Beauty Colab

ADMINISTRATOR

Kirsty Gudopp

EVENT MANAGER

Jo Whyte jo@taranakichamber.co.nz I 021 533 300

YOUNG ENTERPRISE SCHEME COORDINATOR

Shelley Baldwin yes@taranakichamber.co.nz I 027 449 6314

PLACEMENT SUPPORT COORDINATOR

Melissa Keith melissa@taranakichamber.co.nz | 021 225 4531

CURRENT BOARD MEMBERS

Chair – Daniel Fleming – King and Queen Hotel Suites

Shane Devlin – Graphix

Hayden Wano – Tui Ora Campbell Third – TSB

Beatrice Chamberlain – Govett Quilliam Lawyers

Grace Wesolowska – GW Consulting Ltd

• Trackit Energy

• Wayne Benton Author - Friend of Chamber

• W t woman Writes Everything

• WSP NZ

Rebecca Johnson – Centre City

Julie Beck - Auld Brewer Mazengarb & McEwen

James Cunningham – Novotel New Plymouth

Jessica Parker – Taranaki Arts Festival Trust

FEATURE WRITER

Virginia Winder - W t woman Writes Everything

DESIGN & PRINT Graphix I www.graphix.co.nz

TO ADVERTISE IN THIS MAGAZINE

Contact: admin@taranakichamber.co.nz

“We are setting up two experience centres,” says Spark regional business owner Charan Singh.

“A lot of businesses need small conference rooms, so, rather than show them on paper, they can come here and experience it.”

The purpose-built hub at 194 Courtenay Street is all about engaging with small and medium enterprise (SME) businesses employing 1 to 100 people – and more. “We would like to be technology partners with all the SMEs in the region.”

Josh Ferries, site lead at the hub, outlines what people will find in the experience centres.

“These will replicate conference rooms with Microsoft Team calls, using smart whiteboards, which feed into the group calls.”

Someone can be up writing on the board, but their body and hand won’t appear on screen; just what they are writing.

The rooms will also be equipped with IoT sensors, which can detect changes in an environment and collect data. “That’s from sensing if the room’s vacant right through to noise pollution, so people can experience and see the dashboard,” Josh says. “Everything that you experience or see through the hub, you can buy, except the furniture, of course.”

Or Spark staff can visit business customers with technology needs, Charan says.

Generally, people walk into the hub with any problem they have, like a mobile has stopped working. “We are educating customers with a new way of being served – instead of coming to us, we will come to you.”

This is all to help cut down the time people are away from their businesses or family.

But, of course, customers are welcomed at the hub, which employs four full-time people.

Charan owns all three of the Spark business hubs in the lower North Island region, covering Taranaki, Whanganui, Manawat , and Kapiti coast to Paraparaumu.

The Palmerston North hub has eight staff, and Whanganui has one staff member, who also visits H wera.

Sitting in the New Plymouth hub, Charan and Josh say engaging with the SMEs is vital so the Spark team can understand what a business does. They can then advise them on their technology needs, providing options for everything from laptops to apps, broadband to landlines – and everything in between and beyond.

“We are not like a retail store,” Charan says.

The hub staff are problem solvers, helping to find technology solutions, both temporary and permanent.

“We don’t leave customers in the lurch or without a fix,” Josh says. “Our advice is free, and they know that we won’t over-sell a solution or sell something that does not work.”

And they have skilled help on the spot.

“We have IT experts sitting with us,” Charan says. “Our IT partners are local Taranaki people – James Robinson and Trent Riddick.”

The men from IT360, also an SME, are based at the hub.

Charan and his team champion local businesses who are Spark customers and use or recommend their services.

Half yearly, he closes the hub and takes the whole team to visit a local business. This helps build understanding of a company’s operations and strengthens relationships.

“We are trusted technology advisers who give back to the community. We are linked to a big brand, but we are linked to a true regional New Zealand SME business with a local face,” Charan says.

“I always tell people that the face of my Taranaki site is this man here,” he says of the man he calls “Dr Josh”.

Josh was born in New Plymouth, who first met his wife at primary school, West End Te Kura M rere. After leaving Spotswood College, he worked as plumber for a few years, then moved to the ANZ Bank, and started work with Spark nine years ago.

Originally from Punjab in northern India, Charan studied in his home country and in New Zealand, gaining a certificate in automotive electrical engineering from Unitech. “I realised that getting under the hood of a car wasn’t me.”

The proud father of one daughter, comes from a business family back in India, so that seemed to be a natural direction to take.

“I started my career at Spark as a doorto-door salesman and moved all the way up through the departments to the business hub as a salesperson.”

He became an owner of the three Spark Business Hubs in February 2021.

“I give kudos to the people who have been my great mentors and to the people I met on the journey,” Charan says.

Contact the team on: 06 759 2647 or hubtaranaki@spark.co.nz

When visitors step into the new Spark Business Hub building in New Plymouth, they will be able to immerse themselves in cutting-edge technology.

L to R: Josh Ferries, Charanpreet Singh, Kerry Frank (Manawatu/Whanganui Site Lead).

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National Party Candidate for New Plymouth David MacLeod

Meeting the Business Community

It’s been a busy few months since David MacLeod secured selection as the National Party candidate for the New Plymouth electorate.

While well-known by some due to his high-profile governance roles, such as Chair of the Regional Council, his priority was to get out amongst the business community to meet as many people as possible.

“I’m out walking the streets of the CBD and going into shops and there’s a lot of stress out there. One lady I spoke to said she’d had to lay off three staff and move premises for lower rent. This just isn’t the country I want to see. And that was just one of the people I’ve spoken to. My aim is to meet as many business people across the electorate as I can.”

MacLeod says discussing how business is doing is just one part of the conversation.

“People are talking about the cost of going to the supermarket, or filling up the car, and that’s before they try to find hundreds of dollars more per week to cover rising mortgage repayments. Our local rates look like they’re heading north too. We can’t escape the fact that everything is becoming more expensive.”

A recession is inevitable – the question is how long the pain lasts, says MacLeod.

“The sad reality is, to get out of recession, we must go through pain as a society. The question is do we have prolonged pain - or short-term pain. The Government largely controls how long we

suffer – by throwing more unproductive money into the economy, they are prolonging the pain for the average New Zealander.

“National’s drive to bring discipline back to government spending and stop adding costs and red tape to businesses will go a long way to reducing the pain.”

Crime is another concern. The robbery of the Michael Hill store in New Plymouth in May highlights the risks some businesses face.

“As if the economic pressures weren’t already enough!” he says.

“A National Government will crack down on serious repeat offending such as this by backing our police, introducing serious consequences and funding our grass roots community organisations to help break the cycle of offending.”

MacLeod commends the fantastic businesses in our region doing worldclass work.

“I would love to come to your business and talk about the issues important to you. It could be a catch-up to discuss the issues on your mind or a business visit and I can share the great work you’re doing on social media. I’d love to hear from you.”

Authorised by D MacLeod, 37 Gill Street New Plymouth.

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EVENTS & ADVOCACY

WITT TOP SHOP 2023

Our annual event continues to be a huge success with the business community and is well-supported by the public. This year’s awards evening sold out in a record six days!

We gratefully acknowledge our wonderful sponsors and event partners who support us, not just financially, but with encouragement and assistance to ensure we are able to recognise and celebrate service excellence in Taranaki.

BUSINESS BREAKFAST

In May we had a good turnout to hear Cameron Bagrie –Economist, and Gareth O’Connor from Harvey Cameron speak on Business Marketing Through Economic Uncertainty.

BUSINESS CONNECTIONS

These monthly events are more popular than ever! Held on the first Tuesday of most months, these networking events are an ideal opportunity for you to promote your business and showcase your operations, facilities, staff, products and services and to meet potential customers. It is the perfect platform to strengthen and grow business contacts and interact with the Chamber network.

April Business Connections was hosted by Primo, followed by BDO in May and then in June, was co-hosted by TAFT and the TSB Showplace. Coming up we will be at Port Taranaki in July, The Advice Hub in August and Govett Quilliam in September. Bookings are already filling up fast for 2024 so if you are interested in hosting a Business Connections event at your business, please give us a call.

BUSINESS SHOWCASE

Our annual Business Showcase will be at the Plymouth International on Wednesday 9 August. Exhibiting at the Showcase gives you the ideal opportunity to promote your products and services to 350+ attendees. To register as an Exhibitor or for more information please go to the Events page on our website.

ADVOCACY

We continue to advocate for our members on both local and national levels. A focus for us in the last few months has been on the disastrous condition of State Highway 3 to the north, retail crime, labour and skills shortages and CBD parking. Along with Chamber Chat in the Taranaki Daily News each month, we also run a Business Voice column fortnightly in the North Taranaki Midweek. If you have an issue that concerns you and your business, we want to hear from you. Just contact Michelle or email admin@taranakichamber.co.nz and put Business Voice in the subject line.

WE WELCOME OUR NEW BARA MEMBERS

Blue Petal, Styled by M, Pita Pit & Yoget, Andy Thompson Photography, Babylove, McDonalds New Plymouth - Thanks for your support!

BECOME A BARA MEMBER

We have a special membership rate for existing Chamber members with 1-5 staff. For just an additional $35.00+GST you can be a member of BARA as well and you don’t have to be based in the CBD! For businesses with six or more staff, BARA membership is only an additional $150.00+GST.

If you are passionate about the city you live in and have a genuine interest in supporting local business, then we want you to be part of an organisation that has the same philosophy, passion and drive. By working together we can make a difference.

Please contact Michelle or Rebecca to discuss BARA membership.

Follow BARA on – New Plymouth CBD Alive

Jo Whyte Event Manager

jo@taranakichamber.co.nz

Michelle Brennan Advocacy & BARA Manager

BUSINESS & RETAIL ASSOCIATION

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Brenda Jury – Acquisitions

New Plymouth sales manager Beau Burmester says there’s also off-street parking for people beside the blue building with bright red logo at 37 Hobson St in the central city.

“With the name Property Brokers, many people might think we broker property, but we are a classic real estate company,” Beau says.

The real estate office out-grew its last building on Devon St East, so Beau and his team were on the lookout for suitable premises. Their search led Property Brokers to buy the Pack Centre. They then found a new home for the packing and cleaning solutions business on Courtenay St.

Property Brokers has 91 offices around the country but stays out of the main centres. “It’s a very provincial real estate company – and very family orientated. It’s one big family.”

Tim Mordaunt is the founder and principal of Property Brokers, and son Guy is managing director.

The New Plymouth branch opened two years ago and, while it’s fairly new, the staff aren’t.

Beau says a majority of the former TSB Realty team formed the New Plymouth branch of Property Brokers.

The owners of Property Brokers visited New Plymouth to meet with Beau and then he and the ex-TSB team visited the national headquarters in Palmerston North and were blown away.

“Just to see the behind-the-scenes processes and systems – the creative, IT and marketing – they are just so far advanced to what we had before,” he says.

“If someone wants to sell a property and they want to get it one the market in just a few days, we have got the systems to do that.”

Beau, who has spent 23 years working in real estate, says there are some extremely experienced staff on the team.

“We also have a lot of new, very talented ones who have just been in the business for a couple of years – they are people people and switched on to all the modern technology. They are extremely professional.”

Property Brokers in New Plymouth is divided into four divisions – residential and lifestyle, property management, commercial and rural.

Beau says it takes time for a new company to be recognised in New Plymouth. “But every month we are gaining traction. We certainly want to be a main player in town.”

As they go about their work, the team follows the Property Brokers’ principles printed on the back of their business cards: “Our whole team works for you. When we shake your hand, we mean it. We help and value our clients and each other. We do the little things that make a difference. We are passionate about our communities and want to see them thrive.”

Beau says the agents and admin staff are one big team, doing the best for clients. Every week they gather in the meeting room to talk about what’s on the market. “We can discuss things all as one.”

Around the country, the about 900 staff working for Property Brokers, also communicate. Sometimes the New Plymouth real estate agents will get referrals from out of town to look after a client – and vice versa.

The new building, which has a 400 square-metre footprint, was completely gutted and the interior rebuilt to meet real estate needs.

There is a large meeting room, big enough to host auctions, a boardroom, an office for the property managers and a dedicated administration space. There are also three phone booths, so agents can have private conversations with clients.

But the highlight is the large kitchen and social area, which is as flash as a café with comfy tables and chairs. “Having this area gives that separation – you can have a quiet cup of tea or lunch. Or we can celebrate a successful sale with a client at the end of the day,” Beau says.

Property Brokers has new high-profile premises custom-fitted to suit the needs of its 18 real estate agents, and growing, providing a welcoming place for clients to visit.

People // Process // Performance

Invest in your future

develop good leaders and managers.

Shona, from Implement, has an inherent faith in people. She is optimistic about the ability of people to be engaged and committed at work, despite the gloomy discussions that take place about attitudes within the workplace.

The key is to equip people to succeed by providing the resources they need to do their job well and with the least amount of stress and pressure. One of the resources that organisations can provide is personal development. There are many ways this can be achieved. Accessing external training adds to the mix of in-house training by creating a forum for participants to share ideas and learn from each other.

Implement has operated in the Taranaki region for nearly 20 years, developing and adapting options to suit local businesses and the ups and downs of operating in our region.

The Brown Bag series offers a cost-effective solution for small businesses, who are often time poor. The lunchtime workshops are a series of “bitesized” learning opportunities. Participants can choose specific topics, or sign up for all ten to build a comprehensive

programme. The topics are useful for front-line staff or new team leaders.

The Team Leader Management Programme was launched on the Taranaki and Manawatū market in 2022 for new and aspiring team leaders from a range of organisations and industries. It builds on Shona’s long history in management and leadership roles and her skill as a facilitator, to draw out people’s strengths by inspiring them to develop their leadership skills and fill their management toolbox.

The Customer Service workshop is based on tried-and-true customer service principles, and addresses the challenges of doing business in the current environment of stressed clients, increased work pressures and supply chain issues.

Equip your team with the skills to succeed and it will reap rewards for your business and for their well-being.

2023 Training Dates

Team Leader Management Programme

Eight weekly workshops

2 ½ hours each.

July 18 to September 5

To be held at King and Queen, New Plymouth Brown Bag

10 workshops, come to one or all, 1 hour at lunchtime.

October 10 to December 12

To be held at the Chamber Hub, Corbett Rd

Customer Service

One day, 9am to 4pm

October 26

All of these programmes, and more, can be delivered to your team in-house and customised to meet your needs.

PAVING PATHWAYS TO PROGRESS: THE AVENUE ROADING STORY

Racheal and Jeremy Cottam spearhead the company, which strategically broadened its operations in October 2022. The company purchased Ireland Roading, which was subsequently rebranded as Avenue Roading.

Avenue Roading, located at the OPS office on Connett Rd West, Bell Block, is a key provider of smaller scale roading services. They’ve carved a niche for themselves by focusing on tasks that may seem modest but are nonetheless crucial to the communities they serve.

One of their primary offerings is driveway construction. Be it for residential or commercial premises, they meticulously construct driveways that are not only functional and long-lasting but also enhance the aesthetic value of the property. Their expertise extends to various materials, including asphalt and hot mix, enabling them to cater to diverse client preferences and driveway requirements. Furthermore, Avenue Roading excels in the creation of laneways. These narrow paths or roads, often overlooked by larger contractors, are pivotal for the convenience and connectivity of smaller communities or residential complexes. Avenue Roading’s dedication to quality ensures these laneways are constructed with the same care and attention to detail as any major roadway.

Additionally, they provide comprehensive solutions for car park construction and maintenance. Understanding the importance of well-constructed, clearly marked, and durably surfaced car parks for businesses, they deliver solutions tailored to the unique requirements of each client. This includes surface preparation, asphalt laying, line marking, and regular maintenance services.

Avenue Roading also extends its expertise to yards and street construction and repairs. Their skilled team is capable of managing all aspects of these projects,

from surface preparation and laying to sealing and repairing.

While they consciously leave larger state highway projects to others, Avenue Roading takes pride in servicing these smaller, yet important areas of the community. By focusing on these underserved areas, they contribute significantly to local development and community safety.

In the past half-year, Racheal Cottam reveals they’ve been committed to executing the pledges Gary Ireland made to his clients before retiring. “All of Gary’s personnel seamlessly transitioned to us. They are exceptional professionals who have merged effortlessly into our team.”

Most of Avenue Roading’s ventures so far have been focused on new subdivisions, client contracts and a council contract.

The driving force for this strategic acquisition primarily stemmed from the challenges OPS encountered in finding contractors that met their specific project requirements and quality standards. The situation was further compounded with Ireland Roading, a previously dependable option, no longer being available. This created a notable gap in the market for suitable contractors, spurring the company’s decision to venture into roading services themselves.

Presently, Avenue Roading has the capacity to execute necessary tasks inhouse as needed, significantly reducing reliance on external entities. Racheal provides an illustrative example, “We are no longer subject to delays in sealing our own projects or those of the council. A prime instance of this was our latest pipeline project in Bell Block. Having Avenue on-site enabled us to carry out the water tie-in swiftly, followed by the immediate deployment of the roading crew for road reinstatement that very same night. This approach was incredibly

beneficial for both the project and the community, ensuring a fast, efficient tiein with minimal disruption. This capability allows us to address such needs promptly while simultaneously catering to the demands of other clients.”

Additionally, OPS was awarded a substantial water meter contract by the New Plymouth District Council, fostering a productive collaboration between the two businesses. Racheal remarks on the improved efficiency, “We can instantly address any sealing requirements for that contract, greatly improving our service delivery.”

Avenue Roading’s lean, five-person team complements the substantial 51-person workforce of OPS perfectly. Initially formed as a plumbing service provider to offshore stations, OPS Limited has now grown to become a leading provider of civil pipeline construction and management services.

Alongside this, they also provide plumbing, gas fitting, and drain laying to residential, commercial, and industrial markets. This shared client base positions Avenue Roading as the ideal next step for the company, as it can now fulfil surface requirements, with most requests coming through OPS’s clientele. “We can better serve our valued customers, knowing the newly formed company adheres to the same ethos of excellence established by OPS,” Racheal says. She further elaborates on their modus operandi. “Regardless of the project’s size, our tactic is straightforward: be flexible to adapt to client needs; be efficient as time directly corresponds to money; be professional by using our expertise for the client’s benefit; and consistently strive to surpass quality standards while ensuring safety, delivering top-notch results every time.”

WITNESSING A SURGE IN DEMAND FOR ROADING SERVICES, OPS PLUMBING AND PIPELINE, A PROMINENT ENTERPRISE IN BELL BLOCK, OPTED TO MEET THIS NEED AUTONOMOUSLY.

Andy Potter

Rebecca Mende

Membership Coordinator

Taranaki Chamber of Commerce

+64 6 759 9080 | +64 21 778 621 rebecca@taranakichamber.co.nz

Chamber House 42 Egmont Street PO Box 2, New Plymouth 4340 New Zealand www.taranakichamber.co.nz

Global brand that offers connectivity and representation

Josh Borrell Marketing & Communications Coordinator

Taranaki Chamber of Commerce

+64 6 759 9080 | +64 27 906 8789 josh@taranakichamber.co.nz

Chamber House 42 Egmont Street PO Box 2, New Plymouth 4340 New Zealand www.taranakichamber.co.nz

Global brand that offers connectivity and representation

Jo Whyte Events Manager

Taranaki Chamber of Commerce

+64 6 759 9080 | +64 21 533 300 jo@taranakichamber.co.nz

Chamber House 42 Egmont Street PO Box 2, New Plymouth 4340 New Zealand www.taranakichamber.co.nz

Global brand that offers connectivity and representation

Melissa Keith Placement Support Coordinator

Taranaki Chamber of Commerce

+64 6 759 9080 | +64 21 225 4531 melissa@taranakichamber.co.nz

Chamber Hub 10 Corbett Road, Bell Block PO Box 2, New Plymouth 4340 New Zealand www.taranakichamber.co.nz

Global brand that offers connectivity and representation

BUDGET 2023

Helping with health costs by removing the $5 co-payment for prescription medicines. This will help an estimated three million Kiwis.

Permanently cutting the costs of public transport for young Kiwis. We’re providing free fares on buses, trains and ferries for kids aged 5 to 12 and half-price discounts for those aged 13 to 24.

Reducing the cost of early childhood education for parents by extending 20 hours free ECE to two-year-olds. This will save families money and reduce barriers for working parents to take on more hours if they can.

Reducing power bills by making homes more energy efficient. We’re helping to reduce power bills by hundreds of dollars a year through the Warmer Kiwi Homes programme.

This practical cost of living package will help to make things a bit easier for households by reducing or removing some of the costs they currently face. Millions of Kiwis will pay less as a result.

Glen Bennett MP for New Plymouth

06 757 5662

glen.bennettmp@parliament.govt.nz

From the bush-backed New Plymouth home she shares with artist husband John Hodgson, Mary is running Jandal HR.

“Jandal HR is about demystifying human resources – you can slip on the jandal and walk on and do your own HR,” she says.

After many years as a high-flyer in the world of human resources, Mary is stepping back – just a little – to get weaving, spend time with family in Taranaki, but still support small through to large-sized businesses.

Mary says that growing up as the daughter of a chainsaw contractor in rural Waikato gave her a solid grounding.

“We were brought up in a practical no-nonsense way and that’s carried me through,” she says.

“I’m a problem solver with a business background.; I’m practical, have commercial acumen and I understand that organisations need to have an engaged and thriving workforce to be successful.”

When working with an organisation, Mary has a particular approach. “I want to meet the leaders, I want to understand the business, what’s going well, what’s not going well and what the business wants to achieve.”

Over time she has learnt many important lessons about the importance of providing supportive environments for all workers. People need to know the purpose of their jobs, expectations of their roles, and the function of the company they work for. “Unless they understand the bigger picture, they aren’t going to have the same buy in.”

In her HR role, she helps leaders attract staff, develop them and keep them. “If people have bought in to the purpose of

Jandal HR

People, C ulture, Partnering

the organisation and are happy in their work, talent will stay.”

That’s what she’s learnt from experience.

Mary spent nine years as general manager of HR for civil infrastructure company Downer NZ, which has over 40 depots throughout the country. “I’m a person who likes to roll up their sleeves and implement strategy – get stuff done.”

Next, she had a big role with Unitec Institute of Technology in Mt Albert for four years. She spent a lot of time on change management and implementing new strategy and bringing Unitec back to commercial viability. Lifting staff engagement with a focus on valuesbased leadership was key to stabilising the organisation.

Mary has just finished a year’s contract at the Canterbury and West Coast District Health Boards to prepare them for the big health changes.

“A lot of my job is problem-solving and troubleshooting,” she says.

“I work with both mainstream and kaupapa M ori organisations, and I’m comfortable working in both.”

She started her working life as a primary school teacher, going on to be a principal and then a lecturer at Wellington College of Education.

Her next move was into project managing the marketing and selling of property.

“Then, when we went to the US for five years, I moved into human resource management, and I worked for Microsoft supporting Microsoft’s Research and Development Division including the Emerging Technologies and the Tablet PC teams.

“All my positions in civil engineering, information technology, education, health and in sales and property, involved building successful relationships with people.”

And the teaching element is still there –she often runs workshops on strategic and operational planning, building teams and developing leaders.

Another area of expertise is change management – supporting culture and structural change. “Cultural change is about ensuring there is a shared vision and purpose, a set of values and the workforce demonstrating these values on a daily basis. Structural change often needs to happen when businesses grow or need to downsize. This can sometimes be tough for individuals, so it is really important that this type of change is done professionally and respectfully,” she says.

“What I get a thrill out of is empowering people to lead with confidence; to lift their leadership capability.”

Since her time at Downer, Mary has been excited to see many of the young people she nurtured through key talent programmes go on to take up senior leadership positions across various companies throughout New Zealand. “And they are role modelling excellent leadership practices. The legacy is growing your own people in an organisation.”

Mary enjoys empowering businesses to do their own HR work – with initial guidance. “A lot of people can do this stuff themselves. A little bit of investment can pay back ten-fold.”

Then they can slip on that jandal and walk their own human resource journey. Contact Mary at 027 284 6672

When human resource specialist Mary Johnston isn’t weaving plant fibres into kono and kete, she’s unravelling problems and seeking solutions to support and empower businesses.

“Our mission statement is to provide better energy solutions,” says director Nick Jackson.

The company was founded in 2012, by Nick, directors Kate Bromfield, Brett Rogers and Andrew Revfeim, who had all been working in the oil and gas industry.

Nick and Brett are based in New Plymouth, Kate, who is chair of the Elemental board is in Auckland and Andrew is on sabbatical. The other director is Trevor Nash, who is also based in T maki Makaurau.

“A lot of the clients we worked with in oil and gas, we are now working with in renewables.”

While dedicated to changing the New Zealand renewable energy environment, especially through offshore wind – we’ll get to that – the company has been involved in many aid projects in the Pacific Islands, the Caribbean and SouthEast Asia.

Brett says Elemental works to help island nations decarbonise, mostly changing diesel power systems to solar, along with some diesel-solar hybrids. “Now we are taking that

knowledge and bringing it back to New Zealand.”

In Aotearoa, the company is an energy consultant for solar projects in Northland, Waikato, Hawke’s Bay and Otago, and wind projects in Otago, Southland and Wairarapa.

Nick says Elemental, with partner Helix, is now working on the decommissioning of the Tui subsea wells.

“We help projects come to fruition. We are a consultancy but we are looking at becoming a developer. We have clients, but there are some projects that we are instigating ourselves to get into development.”

Kate says in 2018, when the New Zealand Government announced the ban on oil and gas exploration, the Elemental directors made the strategic decision to gain most, if not all revenue, through renewable energy projects.”

Over the past five years that has been the company’s strategic intent, which has been highly successful and Kate’s proud of the team for their efforts.

“We have just done our strategic planning review . . . we want to continue

promoting renewable energy but we also want to now move into being a developer,” she says.

“Now, we don’t just want to tell people how to deliver better energy, we want to deliver better energy options for people.”

Nick says that for society to wean off hydrocarbons there must be options and one of the big ones is offshore wind. The two places being scoped for projects are off the coast of Waikato and South Taranaki.

There is already a wind farm onshore in South Taranaki. “When there’s no wind on shore, there will nearly always be wind offshore.”

Elemental is working with Spanish company BlueFloat Energy to develop their offshore wind projects, which is likely to be about eight years away from fruition because there is a great deal of research, lobbying, advocacy and consultation to do be done.

“We want to assist with the transition from oil and gas to renewable energy,” Nick says.

“The Government’s aim is that New Zealand will be net zero from an

The Elemental team at 8 Young St, New Plymouth.

As the world continues its transition from hydrocarbons to renewable energy, Taranaki-based company Elemental Group is dedicated to delivering solutions, providing services and developing projects.

emissions standpoint across the energy system by 2050.”

On your average day, over 90% of New Zealand’s electricity is produced by renewable energy sources. “We need to add 500mw of renewable energy generation to the system every year for the next 30 years – that’s to maintain the status quo and does not account for any growth.”

Nick says New Zealand will need gas in its energy system all the way through the transition years. “Gas provides the backup that enables us to continue building renewables.”

Another aim is to eliminate energy poverty. That was the goal behind the project Kate is most proud of – working with the

World Bank on the electrification of rural Myanmar.

“I thought that was the most challenging and most exciting project that I have personally been involved in,” she says. “The opportunity to work with the people of Myanmar and to be part of their precoup intent to turn the lights on for those communities that have always been dark – they’ve never had electricity – that’s part of that purposeful work we do at Elemental.”

Sitting in the renewable energy hub where Elemental is flanked by Ara Ake and Hiringa, Brett talks about the importance of consultation. “When we do work locally with M ori and internationally with indigenous people our work is always premised on

partnering to get more out of these projects.”

Another planet-saving project began at Elemental.

Kate is CEO of HazEL, a start-up that aims to reduce chemical harm. In 2020 it became incorporated to be entirely its own company.

“I’ve been motivated by the United Nations recently declaring chemical pollution the ‘third great planetary emergency’,” she says on the HazEL website.

www.elementalgroup.com

A solar installation on Majuro, Republic of Marshall Islands, a project led by Elemental.

A Belize solar farm, a project managed by Elemental to provide the school and houses in the background access to electricity.

Thank you to our in-kind donors

Thank you to our in-kind donors

A huge thank you to our in-kind donors who donated their services to help add some stunning finishing touches to the Renal Unit at Taranaki Base Hospital.

A huge thank you to our in-kind donors who donated their services to help add some stunning finishing touches to the Renal Unit at Taranaki Base Hospital.

Dennis Wheeler Earthmoving and Westown Haulage provided services that helped create the stunning gardens.

Dennis Wheeler Earthmoving and Westown Haulage provided services that helped create the stunning gardens.

Rivet donated the metal sheet work that decorates the outside of the beautiful new building.

Rivet donated the metal sheet work that decorates the outside of the beautiful new building.

Financial donations are always appreciated, but in-kind donations are just as valuable.

Financial donations are always appreciated, but in-kind donations are just as valuable.

If you believe Taranaki deserves the best healthcare and think your business would be able to help, talk to one of our team today.

If you believe Taranaki deserves the best healthcare and think your business would be able to help, talk to one of our team today.

To find out more, visit thf.org.nz

To find out more, visit thf.org.nz

Fundraising for

Fundraising for

Scan to contact us

Scan to contact us

From June 1, family law lead Richard Lyttelton and Stratford team manager Richard Williams moved from being senior associates to partners at the longrunning law firm.

CEO Sophie Braggins and Partner Alice Tocher say GQ has always planned for the future, which is how and why the firm has been successfully operating since 1880.

“Having that continuity is so important,” says Alice. “Succession is absolutely vital and the only way a business can thrive.”

Sophie says succession also ensures those in the leadership team have a diversity of skills, backgrounds and expertise. “That brings a diversity of thinking to a partnership that a modern business needs.”

Richard Lyttelton stepped up to lead the family law team when GQ partner Alex Laurenson was appointed a district court judge.

“In that process, he earned our trust and confidence and it’s really exciting now seeing him come to the leadership group,” says Alice. “He’s got a great background and has continued to build on that in New Plymouth and in a short time has gained the respect of the family law community and, of course, our team.”

Alice and Sophie also have high praise for Richard Williams.

“Again, he’s a highly motivated valuesdriven individual,” Sophie says. “He’s also very client driven through his desire to help people.”

Originally from the UK, Richard Williams has lived in Taranaki for 13 years and become engaged in the social fabric of the community by supporting surf

lifesaving, the Taranaki Retreat and, as an athlete, helped set up a running group to support people struggling with addiction and mental distress.

Richard Williams is humbled and excited to be in the GQ partnership team. “It’s a fantastic opportunity for me.”

He studied in Cardiff and Nottingham, becoming a qualified lawyer while working in London for a huge corporate law firm.

In 2008, he emigrated to New Zealand, had a short stint of big city living, before settling in New Plymouth. He then worked for other prominent Taranaki law firms, joining GQ to run the Stratford office, which has a team of 12.

GQ acquired Rod Gordon’s Stratford law practice in April 2022 and needed someone to take over the management role. “It was this amazing, gift-wrapped opportunity to take on a leadership role.”

Richard Williams is enjoying getting to know the people of central Taranaki, but the Welshman with an English accent does have an inroad. “My wife was born and raised in Stratford.”

He met Michelle Mason in 2008 on a far-flung continent. “We were both separately travelling around Africa and met at Victoria Falls in Zimbabwe.”

Together, they have 12-year-old son Zac.

“I’m extremely values driven and, for me, it drives everything; being kind to yourself and others.” He also lives by a simple rule. “Do what you say you’re going to do.”

When he needs time out, he hits the streets or leafy trails. “Running is my form of meditation, my way of destressing.”

Richard Lyttelton is also a man of action. After showing his leadership skills running the family law team, he was rapt to be shoulder-tapped to become a partner.

“It now means I’m involved in the direction of the firm and bring my knowledge, expertise and ideas to the partners’ table and contribute in a meaningful way to the progression of the business.”

The Christchurch man completed his law degree at the University of Otago in Dunedin. A natural problem solver, Richard Lyttelton took a particular interest in family law. “I wanted to work for every-day New Zealanders and advocate for them.”

In 2013, four days after his last law exam, he started work at a large Auckland legal firm, where he worked in family law. Next, he worked in London, before moving to Taranaki in 2021.

Richard Lyttelton sees family law as a dynamic and complex area of the legal industry. “I enjoy interacting with people on a personal level and enjoy dealing with children.”

He is a court-appointed Lawyer for Child.

“The role of the law is very important; it’s what holds us all to account, ultimately. It’s also where people can find justice for grievances.”

When he’s not in court or in the office, he enjoys tramping and skiing with partner Lily. “It’s very important for stress relief and for physical and mental health.”

And, according to his colleagues, Richard Lyttelton is a fine musician, who plays the guitar and sings.

The appointment of two Richards as new partners at Govett Quilliam is a clear signal the firm is dedicated to succession planning, say GQ leaders.

Upskill or retrain while you work

For more than 50 years WITT has been helping the people of Taranaki to upskill, retrain and get work ready.

From micro-credentials and short courses to degrees and post-grad diplomas, you can learn while you work or study full-time without leaving the region!

Stay local and enjoy WITT’s dedicated, industry-experienced tutors, small class sizes and modern learning environments.

TRAINING

WORKING TOGETHER TO SUPPORT AND EMPOWER BUSINESS

Looking to upskill? Then, upskill with us through the wide range of training opportunities we facilitate at the Chamber. From the art of adaptation to Pivot Tables, improving HR performance to public presentation, leadership, management and coaching – we currently have on offer 15+ workshops covering all these topics and more. Meeting the needs of attendees to develop and grow their knowledge, confidence and career is the aim we share with each of the trainers we work with. Hence, we are always excited to receive feedback that is testament to achieving this objective. Here’s a snippet of some of the feedback we’ve received to date:

• “such a great session”

• “so glad I enrolled”

• “the presenters were great and kept us all engaged”

• “the best I have ever encountered”

• “the training provider is fantastic”

YOUNG

Over the past few weeks, our YES teams have been busy setting up their YES Companies and bank accounts, entering the Graphix - sponsored Business Card competition, applying for seed funding and submitting their reports for Challenge One – Validation.

There were 16 high scoring Challenge One submissions this year which is a real credit to our YES teachers. After much deliberation, the team judged as having the best Challenge One submission was Winnow from Francis Douglas Memorial College. This team is working on a detachable water filtering system for common sized bottles which will allow easy access to filtered water e.g., ideal for campers and hikers. This submission has been forwarded to YES National office to be considered for the top three submissions nationally.

WITT Te P kenga sponsors the Ideation Validation Award which goes to its choice of best business concept for 2023. This year’s winner goes to M ramatanga from New Plymouth Girls’ High School for their beautiful journals in support of mental health.

• “made a real difference to my efficiency at work!”

Seeing and hearing results like these keep us seeking new and valuable workshops to deliver, with highquality training providers. Our latest workshop series success has been Xero Foundations delivered by BDO Taranaki. Upskilling in the area of accounts helps business owner-operators to spend more time on the core work they love. Staff who improve this skill offer greater efficiency to business operations.

Please visit our website for full details on these upcoming workshops:

• WITT | Te P kenga - Small Business Adaptation, Te Reo M ori for Business

• Excel Training Taranaki - Microsoft Excel: Pivot Tables

• Peak Coaching - Strategies to Improve HR Performance, Recurring Revenue

• Speaking Made Easy - Speaking and Presenting with Confidence

• Blanchard New Zealand - Leading People Through Change, Management Essentials, The SLII Experience, Team Leadership, Coaching Essentials

• Maranga T ngata Tiriti - Treaty of Waitangi 101

We are always looking to extend the variety of workshops available to the business community. If you are interested in delivering workshops or training – please get in touch to discuss opportunities.

Julia Collins Office Manager

julia@taranakichamber.co.nz

Barbara Kuriger MP sponsors the Enhancing Rural Communities Award. Each year she selects up to six YES Companies whose business idea benefits the rural community in some way. The chosen teams who attended a mini expo and presented their product/prototype to Barbara and other dignitaries were:

• Ahi Tote from Spotswood College who produce Manuka smoked salt

• Kaitiake Kitchen from Green School who are creating healthy lunch snacks

• Bizzare Box from NPGHS who are selling oddly shaped fruit for less

• Glass Glider from NPBHS with a great invention to take the strain when moving heavy blue glass recycle bins

• PossomRebourne from NPBHS who exterminate possums and sell the carcasses for conversion to pet food and the fur for clothing

• FinFert from NPBHS who are creating fertilizer from excess fish considered waste at local fisheries.

Taranaki Regional Council sponsors the Sustainable Business Award. This year’s winning team was FinFert from NPBHS. This team has effectively embedded the principles of sustainability into their business. Due to there being so many

good contenders for this award, the following teams were also recognised and awarded Highly Commended:

• Glass Glider from NPBHS

• M ramatanga from NPGHS

• The Plank from Te Paepae o Aotea for their high-quality chopping boards and accessories

It’s been a great start for the 41 YES teams. I look forward to watching their YES businesses develop and seeing their products get to market over the coming months. A huge thank you to our sponsors who make this programme possible.

Shelley Baldwin Taranaki Regional Coordinator

Joining people and agencies as new advisor

Nuala Donnelly is turning her work brokering skills to a new job, as Employment Liaison Advisor (ELA) with Connected. She will still be based in MSD’s New Plymouth site in Dawson House, but with a different kaupapa.

Connected is coordinated by MSD, however it represents 17 other government agencies, and the role of the ELA is to connect all New Zealanders to government support for employment, education and training.

Nuala started at MSD as work broker two years ago and prior to that had a career in hospitality as well as tutoring students at WITT. She takes over from Sean Markham and will continue many of the same relationships.

“Being a work broker has given me an in-depth knowledge of the services we can provide as well as the opportunities that are out there for clients and employers.”

She’s cut her teeth in a range of programmes including working alongside WITT-Te Pūkenga and Project Maunga (the Taranaki hospital redevelopment) to help 19 MSD clients gain a Level 3 Trades Assist qualification specialising in construction. She also set up training for clients through provider Axiom enabling them to gain Class 2 truck driving licences and other industryrecognised certificates – so she’s shown herself to be an ideas person who understands where skills and further education is needed.

Nuala’s role has a wider focus, outside of one ministry. Connected is for all NZers and people don’t need to be on a benefit to use its services or be connected to employment, education and training.

Nuala.Donnelly002@msd.govt.nz

Job with values connecting clients and employers

Ryan Hill “collected” a few jobs before becoming a Ministry of Social Development (MSD) work broker based in the Hāwera and Stratford offices – so he has a fair idea of how people and workplaces operate. Work brokers are a link between MSD clients and employers, ensuring people can get jobs with the right programme, subsides, training and follow-up support wrapped around them.

One of his first jobs was as a policeman in New Plymouth before he bought, managed and sold a swim school and then spent a year backpacking overseas.

Living in Auckland from 2018-2020 he was the Operations Manager for Salvation Army in East and South Auckland and then returned to his home province of Taranaki, lured by affordable house prices and a need to be closer to family and friends. Back in the region he worked part time as a host at Taranaki

Retreat, the residential suicide prevention facility in Omata.

By then says Ryan: “I had collected a lot of jobs and degrees, but I wanted a values-based job that included career development and stability.”

His previous jobs across different sectors mean he has experience in understanding people and building relationships.

For example, in his police work and at the Salvation Army, it was about “breaking destructive cycles and developing opportunities for positive renewal.” At the retreat,

he helped people on a path to wellness.

Ryan started at MSD in September 2021 as a case manager before becoming a work broker in September 2022.

His qualifications which include a bachelors degree and postgraduate qualification in HR are helpful, and the job was a natural progression from his former role as a case manager.

As one of a team of Taranaki work brokers Ryan networks with industries and businesses to determine where vacancies are, to match clients with opportunities and help people understand MSD’s range of employment services.

“I’m here to help solve employment issues that the company might be having. If you need extra staff, or training and upskilling that’s what we can help with.”

Ryan.Hill017@msd.govt.nz

Nuala Donnelly

Ryan Hill

The collaborative actions of partners, sponsors, employers, not-for-profits, schools, government agencies, and individuals help us to connect people and business through employment and training.

Chamber Hub is working in partnership with the Ministry of Social Development to provide employment services for people referred to us by Work and Income and by self-referrals. Activities to assist our candidates to find employment include an initial candidate meeting, creating a plan of action, providing job ready resources and employment strategies, preparing CVs and cover letters, rebuilding their confidence, job interview preparations, reflecting and following up with their progress fortnightly, which will lead to sustainable employment. Being supported and encouraged has made a difference to our

candidates being successful in finding employment.

Our focus is a concentrated effort to help our members fill job vacancies within their organisations. Additionally, we engage with job-seekers who reach us through word of mouth, the Chamber website and through social media channels including Facebook and LinkedIN.

Chamber Hub realises the importance of education and training as a practical work component and we will continue to offer our support in this area. As part of the Chamber, we have a unique connection with the Taranaki business community, providing a continuous flow of employment and training opportunities.

Since 1 July 2022 we have supported 77 candidates into full time and part

time employment. We work closely with employers to meet their labour demands and with training providers to assist with employment opportunities and work experience placements. In April, three students that attended a Residential Care micro-credential course at Avatar Institute of Learning, found full time employment. Chamber Hub also continues to support the Axiom Training Employability Programme.

Support is critical for job seekers so if you know someone looking for employment please encourage them to register with us. If you need staff now, or have a project coming up, please get in touch to discuss what you need. Remember, the service is free and post placement support is also offered.

Melissa Keith Placement Support Coordinator

melissa@taranakichamber.co.nz

A FORUM FOR TRADES AND TRADES-BASED BUSINESSES Supported by Chamber Hub

Our April Network of Trades (NOTs) event was held at the Taranaki Emergency Management Office (TEMO) where we were learned about the importance of developing and implementing Business Continuity Plans. A big thank you to our host Todd Velvin and his team.

In May, we were at All Things Automotive in H wera The team showed us the recent extension, including a wheel alignment bay and a light truck bay. Thank you to Tim Johnson and his team for the great welcome.

Axiom Training in Bell Block was our host in June. Attendees were shown how they conduct the “Forklift, Heights,

Confined Spaces” training and were also given the opportunity to have a hands on experience with the heavy machinery onsite.

Hosting a NOTs event is a great way to profile your business to industry peers. If you are interested in hosting an event, please contact us for more information.

NOT FOR PROFIT PARTNERSHIP Circulate

The flow and reciprocation of goodwill and support created through generous giving purpose-led business.

SUCCESS AND SOCIAL IMPACT –A HARD FOUGHT JOURNEY

The potential of a social enterprise to make a difference to social issues is arguably much greater than a for-profit business because social or environmental outcomes are embedded at the core of the organisation. Social enterprises often demonstrate high efficiency and innovation rates too. Yet, despite these positive facts, social entrepreneurs continue to report that starting social enterprises is incredibly hard.

For social entrepreneurs a commitment to ethics can make everything more expensive and much more timeconsuming, margins are smaller and a lot of routes to funding are closed. Many social enterprises are established as a company limited by guarantee so the business may be excluded from applying for a grant because it is not a registered charity.

A key question for social entrepreneurs continues to be where do you draw the line between success and social impact?

Finding the balance between social purpose and commercial viability is not an uncommon situation for social entrepreneurs to find themselves in. According to figures from UnLtd, a foundation for social entrepreneurs, over 70% struggle to make a living from a social venture. The same proportion struggle to find sustainable revenue streams and 60% find it difficult to access the right kind of finance.

Yet, despite the challenges, research confirms that one in four people who want to start a business want to create a social enterprise. Social Enterprise UK estimates the startup rate is three times that of mainstream SMEs.

Peter Holbrook, chief executive of Social Enterprise UK, says many social enterprise businesses are also exemplary organisations . “These are businesses that are outperforming traditional SMEs on turnover and innovation, and they are leading the way when it comes to diversity and fair pay, as well as creating jobs and opportunities in the communities where they are needed most.”

Demand from the market is fueling this boom. UnLtd found 73% of consumers are more likely to buy from brands that put purpose before profit. Among those under 35, it is 81%.

Given that social enterprises are effective organisations trading sustainably to tackle societal issues, are we doing enough to streamline pathways to success for our emerging social entrepreneurs?

Simon Cayley CEO, Bishops Action Foundation

REDUCING ENERGY HARDSHIP CONFERENCE

What is energy hardship? Energy hardship is when people choose between what they eat and what they heat.

At the recent Reducing Energy Hardship Conference, we learnt about the innovative and transformational work that many Not-for-Profit organisations are doing in Aotearoa, New Zealand. We also heard what is happening from a global perspective. It was heartening to hear of the innovation, the success stories and the many opportunities ahead. How can, and should we do, more? A resounding challenge was who better than the community to know and be part of the solution for their community. That is where technology is half the answer, community is the other half and there is a tension to keep that gap closed to achieve optimum results.

Within the projects there is such power in collaboration with the organisations involved, industry, local and central government and between funders. This is the best way to drive local energy planning and to bring change.

We heard how important data collecting and analysis are to inform the big picture of where energy hardship exists. These also assist to develop education and bring change. Challenges are what kind of technical and community investment are required? The disruptive thinking of why not pay Not-for-Profits for their expertise just as you would any company you engage for service? Particularly, as they are being a force for good to empower communities.

A significant takeaway was we do not object to foodbanks giving away surplus or donated food. In fact, we detest waste while people go hungry. Yet we have unused electricity that cannot be given away while others are in energy hardship. Ara Ake is working with the electricity authority to change the rules so that people who have excess electricity through their solar panels can then share it.

Currently two companies, Empower Energy and Nau Mai Ra already have systems in place to help people to reduce energy hardship. With new and future innovation, we will potentially see more opportunities to gift energy to those who need it. This will have far-reaching positive consequences.

It was great to have this successful conference of national reach held here in Taranaki.

Maura Young

MEMBERSHIP

The Chamber has a range of fantastic events and networking opportunities throughout the year and we would love for you to join us. Keep an eye out for our Business Showcase, Wellbeing Conference and Business Excellence Awards. These are all fantastic opportunities to engage with different businesses and gain some valuable information at the same time.

Networking can seem a little daunting if you haven’t done it a lot before or feel a little shy, but it can really open doors. The purpose of professional networking is not only forging mutually beneficial relationships with other people in business, but also about sharing knowledge and expertise. But that doesn’t mean that it is something that comes naturally, a lot of people find it challenging.

These few tips might help:

• Think of a list of questions that can get you through the first few minutes of meeting someone. Learn about what work they do, and ask them about some things you may already know about their business. This provides an opportunity for stories, which is a great way to find common interests.

• Showing an interest in what people do, rather than just what they can do for you, is a great way to make friends in business. Take advantage of others’ expertise – they will appreciate the fact that you respect their opinion.

people, they are very open to meeting you. Every time you step toward a new person, you’re checking off one of your five. Once you hit five, you can go if you want to. But don’t be surprised if your success with those five makes you stay because you’re having a great time.

And don’t forget – the Chamber team will be there to support you all the way!

Rebecca Mende Membership Coordinator

rebecca@taranakichamber.co.nz

PARTNERSHIP

Ara Ake, WISE Charitable Trust, Community Energy Network and Taranaki Chamber of Commerce together co-hosted the Reducing Energy Hardship Conference. The Conference brought together national and international experts to raise awareness about energy hardship and establish a common understanding of how to address it. It focused on community energy projects and their potential.

Ara Ake launched its ‘Community Energy How to Guide’. This aims to assist communities in setting up their own electricity network, which will reduce the cost of electricity. This being one of the drivers of energy hardship. Visit www. araake.co.nz to view this.

WISE Charitable Trust spoke about their Healthy Homes Initiative (HHI), Healthy Homes Assessment (HPA) and Warmer Homes and Illness Prevention Installation Team Project (WHIPIT). This work is creating transformational change in the lives of our local community. Not only have they been insulating houses for 20 years to reduce

Set a goal to meet five people. Three if you’re shy. People go to networking events to meet new energy loss, but they have also been involved in remediating houses.

In 2021, the hospital referred some of the sickest children with respiratory issues who had had repeat visits to the Emergency Department. Toi Foundation funded a pilot project where WISE through their HHA and WHIPIT worked with the families to improve the children’s living conditions. They assessed the needs in the homes and carried out the necessary remediation work and related education to parents. The result being, that none of the children who were referred, returned to hospital the following winter.

These relatively simple solutions have had a massive health and wellbeing benefit. We are incredibly grateful to have this organisation working so hard across our Taranaki region.

Todd Energy spoke at the conference about the community work that they are involved in. They support a number of community organisations in a variety of ways. Some of these are St Johns, Big Brothers Big Sisters, WISE, On the House, Taranaki Retreat and Taranaki

We are proud to have our Key Regional Partners involved in this important work. our ‘People and Culture’ Partner continues with the Brown Bag Series of one-hour sessions from 12-1pm through until December. Topics such as Communication, Understanding Yourself and Others, Stress and Wellbeing, Resilience in a Changing World, Problem Solving for Improvement, Managing Conflict are all covered. There are also further options: customized programmes for the Leadership Development and Personal Development programmes, plus some online courses. To view all these courses and options visit www. implement.co.nz

Maura Young Partnership Manager

maura@taranakichamber.co.nz

CATEGORY PARTNERS

Authorised by D MacLeod, 37 Gill Street, New Plymouth