FROM THE CEO
KIA ORA TE WH NAU!
Is New Zealand headed towards energy poverty? Or are we already there?
Energy is the lifeblood of any modern economy. It powers our industries, businesses, homes, and essential infrastructure. A secure, abundant, and affordable energy supply is crucial for economic growth, job creation, and overall prosperity. For our country, which is rich in natural resources and innovation, achieving the right energy balance is one of the defining challenges of our time.
As a nation, we have ambitious renewable energy goals. We had targeted 100% renewable electricity generation by 2030. We realised that this was unattainable as there was no plan to get sufficient renewable sources ready at a pace that matched our goals. While this aspiration is commendable and necessary for a sustainable future, we must also acknowledge the realities of our current energy landscape. Today, we are not yet at a stage where we can rely solely on renewable sources. The key issue is reliability—keeping the lights on during peak demand, particularly in winter when electricity usage is at its highest.
Renewable energy sources like wind, solar, and hydro are essential for our transition
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to a low-carbon economy, but they come with inherent limitations. Wind and solar are intermittent, meaning they do not produce power when the wind is not blowing, or the sun is not shining. Hydro, while a backbone of our energy system, is subject to variable rainfall levels and dry-year risks. This is where natural gas plays a critical role.
Gas is a flexible, fast-response energy source that can step in when renewables fall short. It provides a backup that ensures stability in our energy system, preventing blackouts and supply disruptions. Without it, we risk periods of electricity shortages, price volatility, and an over-reliance on expensive and high emission imported coal, as we have seen in past dry years. Simply put, until we have sufficient energy storage solutions and expanded renewable capacity, natural gas remains a necessary part of our energy mix.
At the same time, New Zealand must accelerate the development of renewable energy infrastructure. Investment in wind and solar farms, battery storage technology, and emerging innovations like green hydrogen is critical. We must also streamline regulatory processes to fast-track renewable energy projects and create a more business-friendly
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environment for investment in sustainable energy solutions.
New Zealand’s energy transition must be pragmatic. While the long-term goal is a fully renewable grid, we cannot afford to jeopardise energy security and economic stability in the process. A balanced approach–one that supports renewables while recognising the need for reliable backup generation–is essential. By making smart energy decisions today, we can ensure a prosperous and sustainable future for generations to come.
How ironical is it that one of the solutions being considered is importing Liquefied Natural Gas (LNG), when we have that same wealth beneath our own feet. A Nimby (not in my backyard) attitude defies common sense.
The Taranaki business community has a crucial role to play in this conversation. As a region with a strong history in energy production and innovation, we can lead the way in shaping a responsible, forward-thinking energy strategy. The future is renewable — but the path to get there must be carefully managed to safeguard New Zealand’s economic well-being.
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TARANAKI CHAMBER OF COMMERCE Chamber House, 42 Egmont Street, PO Box 2, New Plymouth 4340 | PH: +64 6 759 9080 | E: admin@taranakichamber.co.nz I www.taranakichamber.co.nz
CEO
Arun Chaudhari
ceo@taranakichamber.co.nz | 027 279 5161
PARTNERSHIP & PROJECTS MANAGER
Maura Young
maura@taranakichamber.co.nz | 021 284 0062
ADVOCACY & COMMUNICATIONS
MANAGER
Michelle Brennan michelle@taranakichamber.co.nz | 021 710 950
EVENT MANAGER
Jo Whyte jo@taranakichamber.co.nz | 021 533 300
OFFICE MANAGER
Julia Collins
julia@taranakichamber.co.nz
MARKETING & COMMUNICATIONS
COORDINATOR
Josh Borrell
josh@taranakichamber.co.nz | 027 906 8789
MEMBERSHIP COORDINATOR
Rebecca Mende rebecca@taranakichamber.co.nz | 021 778 621
ADMINISTRATOR
Fran Bateman fran@taranakichamber.co.nz
YOUNG ENTERPRISE SCHEME COORDINATOR
Megan Lepper megan@taranakichamber.co.nz | 027 586 6558
PLACEMENT SUPPORT COORDINATOR
Melissa Keith melissa@taranakichamber.co.nz | 021 225 4531
PLACEMENT SUPPORT COORDINATOR
Mary Sagen
mary@taranakichamber.co.nz | 021 821 164
ACCOUNTS
Sandra Powell accounts@taranakichamber.co.nz
CURRENT BOARD MEMBERS
Chair – Daniel Fleming – King and Queen Hotel Suites
Deputy Chair – Jessica Parker – Taranaki Arts Festival
Trust
Shane Devlin – Graphix
Sam Tyson – Measle
Andrew Pepper – Pepper Construction
Priyaanka Khatri – Govett Quilliam Lawyers
Grace Wesolowska – GW Consulting Ltd
Rebecca Johnson – Centre City
Julie Beck – Auld Brewer Mazengarb & McEwen
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Contact: admin@taranakichamber.co.nz
ADAPTING AND INVESTING
PEPPER CONSTRUCTION HAS STARTED 2025 WITH A BANG, SAYS COMPANY DIRECTOR ANDREW PEPPER.
After a challenging 2024, the business has launched into the new year with a surge of work on sites around Taranaki and fresh plans to continue its nearly 90-year legacy.
“We’re busy – and that’s from all the hard work connecting with people and offering our services last year, creating opportunities,” says Andrew, the third generation of the Pepper family to lead the company.
Projects are under way in Manaia, Bell Block, New Plymouth, Midhirst and Lower Hutt.
“It’s a lot of little jobs adding up to variety,” he says.
These include light commercial and industrial projects, as well as fit-outs.
Always looking for opportunities to adapt and expand, the company is keen to move into repurposing old commercial buildings – a trend that has taken off in Auckland and Wellington.
Pepper Construction sees a major opportunity to transform empty office spaces into residential apartments, has identified 10 potential sites and is assessing how feasible these are.
“You drive down the main street and there are all those empty buildings,” Andrew says.
General manager Craig Oliver says along with opportunities, there are challenges around these potential conversions.
“The biggest hurdle is actually the seismic strengthening,” he says. “The lenders don’t like to lend on a building that needs to be strengthened.”
However, Government regulations have given building owners more time to complete strengthening work, creating a window of opportunity for Pepper Construction.
Andrew says the plan to repurpose commercial buildings has great merit.
“It’s actually to control our destiny and add value to the community. We’ve always been general contractors at the whim of the market – very adaptable. But this gives us the opportunity to really give back to the place that we live in.”
Craig says one of the keys to Pepper Construction’s success is its ability to adapt.
“We’ve had to pivot,” he says. “We were doing a lot of K.O. (Kāinga Ora) work in
Wellington and had to shift out of that into light commercial and industrial.”
The business is now working on Project Maunga – the Taranaki Base Hospital redevelopment, including the Taranaki Cancer Centre, in partnership with Leighs Construction.
“It’s a different environment for the guys,” says Craig. “They’re learning a lot.”
The company’s builders have even taken up supervisory roles within these projects.
“They’ve been recognised for their skills and communication style.”
Andrew says the Taranaki Cancer Centre project is particularly meaningful.
“It’s a legacy project. In a few years, our guys will be able to drive past with their families and say, ‘I built that.’”
Meanwhile, Andrew is gradually stepping back from day-to-day operations in a graded transition from the company, started by his grandfather Len Pepper in 1936.
“The management team makes 90% of the decisions now, and they know if there’s a big one, we’ll stop and talk it through as a team,” he says.
But both Andrew and the company continue their dedication to the community. He has served on the WISE Charitable Trust board for a decade and recently joined the Taranaki Chamber of Commerce board.
The company is also part of the Taranaki Construction Safety Group, which runs the Apprentice Safety Challenge.
Sponsorships include the New Plymouth Old Boys Rugby Club, Westown Golf Club, Rotokare Tennis and various local initiatives.
Training and leadership development are other priorities of the company.
Office manager Paula Pepper, also responsible for human resources, says the company has three apprentices, who are all studying as well as working.
Project administration co-ordinator Donna Bates is studying to be a quantity surveyor, as is hockey star Lukas Chapple. The tech-savvy young man is based at Massey University in Auckland but works for the company in the holidays.
Donna is studying at WITT, along with senior foreman Cameron Duffy, who is moving into project management, so is doing a Level 6 Diploma in Construction.
“We also provide opportunities for our foremen on external leadership training,” says Paula.
The business has partnered with The Breakthrough Company to train its foremen in leadership skills beyond the building site. Internally the company has established the Pepper Future Leader Academy.
“The Academy is for our tradespeople who we have identified as future leaders but aren’t foremen yet,” says Craig. “The leadership training extends beyond work, equipping employees with life skills that set them up for the future.”
“Better people make better trades people,” says Craig.
The programme includes leadership training, financial literacy, and personal development.
“We’ve had investment advisors in, personality profiling, lean consultants –these are all things they would never have been exposed to,” says Paula.
“We ran a workshop last year on how to apply for a mortgage”.
Two staff members on the leadership programme then went on to buy their first homes last year. “They were really appreciative of us introducing them to the right people to guide them through the process,” she says.
“That’s part of that legacy thing,” says Craig, explaining how the management team gets staff buy-in to appreciate those personal development opportunities.
“They may not recognise it as a 25-yearold, but when they’re a 35-year-old, they certainly will.” (06) 753
Ah, the start of a new year – that fresh-brewed coffee smell of opportunity mixed with a sprinkle of last year’s anxiety. So, here we are, ready to set financial goals and (hopefully) leave a few of last year’s mistakes behind. Here’s our hot take so 2025 doesn’t come in like a wrecking ball.
1. REVIEW AND SET FINANCIAL GOALS
• Evaluate Last Year’s Performance: Remember that time you thought that impulse “investment” in team-building yoga mats would boost morale? Let’s review last year’s spending and revenue to see what worked, what didn’t, and what downright confused everyone. Take notes: fewer spontaneous “investments” in kombucha on tap, maybe?
• Set Specific Financial Targets: Time to get specific, like “reduce coffee costs by 15%” or “boost sales enough to justify buying that fancy-pants office chair.” Set some realistic goals around revenue and profit margins, and think about where you might save a little.
• Budget for Growth: Let’s allocate funds to the really exciting stuff – technology, staffing, and marketing that actually brings in customers. Think of it as planting seeds that’ll (fingers crossed) blossom into sweet financial fruit.
• Reassess Your Pricing and Payment Terms: Inflation’s been growing like wildfire, so don’t be shy about adjusting prices to match the value you bring. Also, if your client’s are getting a bit to “chill” on paying those invoices on time, maybe it’s time to tighten those payment terms. Cash flow waits for no one!
• Implement Cash Flow Forecasting: Sound boring? It probably is, but nothing says “adulting” like a good cash flow forecast. Weekly, fortnightly, or monthly – whatever your flavour – just get a three-month cash forecast going, it will help lessen those 1 am panic attacks.
• Set Up a Buffer: Ah, the cash reserve – your safety net for when clients are “just about to send that payment.” Aim for at least three months’ expenses in the bank, so you can rest easy even when clients “forget” to pay.
• Refresh Your Digital Presence: Dust off the website, tidy up your social media, and remove those outdated LinkedIn headshots (you know, the one from 2015). It’s all about looking like the modern, tech-savvy brand you already tell people you are.
• Define Your Ideal Client for 2025: Who’s going to fall headover-heels for your business this year? Who’s just in it for a free consultation? Define who you really want to reach and let your marketing work smarter, not harder. No more “casting a wide net” – it’s time to go fishing for clients who pay on time (without complaints!)!
• Plan a Content Calendar: Channel your inner digital Einstein and map out a content plan that aligns with your brand. Your audience loves regular, engaging content – give them something to look forward to that’s not just an “urgent update” about your latest sale.
• Evaluate Technology and Tools: Is your software suite looking a little rusty? See if there are new tools out there that could automate mundane tasks. More time for actual work, less time yelling at slow-loading screens. Look into AI, it’s a great way to streamline the tasks that are mundane and time consuming!
• Review Your Team’s Structure and Roles: Are there a few folks wearing 16 different hats? Maybe it’s time to give them a breather (other than yoga). Think about cross-training or possibly bringing in a new team member to lighten the load – and make sure your team is ready to rock your 2025 goals.
• Document Key Processes: Pretend your business is IKEA (but better!) and make step-by-step guides or checklists. That way, no one is left with their phone calling every 5 minutes when they try to take that relaxing holiday by the beach.
5. PRIORITISE YOUR TAX
PLANNING
• Review Tax Obligations: Taxes are inevitable, ake sure you’re prepared for deadlines, and if setting aside tax money every month doesn’t spark joy, remember: it’ll spark a LOT of joy when you’re not scrambling when the payment date rolls around.
• Look Ahead: Get cozy with your accountant and do some tax planning. The goal? Keep as much of your hard-earned cash in your business as possible. Because really, you earned it.
Let’s make 2025 the year of streamlined processes, smarter spending, and cash reserves that give you actual peace of mind. With a few laughs, some fresh coffee, and maybe a little less kombucha, your business will be off to a strong start – and your hair? Safely still on your head for those updated headshots!
4. ENHANCE OPERATIONAL EFFICIENCY
2. STRENGTHEN CASH FLOW MANAGEMENT
3. UPDATE YOUR MARKETING STRATEGY
MEASURE AND REDUCE YOUR CARBON FOOTPRINT
Rebecca Dearden is on a mission to inspire sustainable change, one insight at a time.
The founder of Emission Insights NZ, she is using her expertise to help businesses understand and reduce their carbon footprints.
“I want to tailor my services to small and medium-sized businesses who aren’t in a position to have someone with my skillset on staff,” she says.
Rebecca has spent years analysing environmental impacts, working with corporates to assess sustainability risks. Now, she’s bringing that knowledge to businesses that need it most.
With a master’s degree in physical geography from Victoria University of Wellington, Rebecca’s background is deeply rooted in environmental management. She started out assessing the environmental impacts of construction projects before shifting towards climate change, helping companies measure and reduce their carbon footprints.
Rebecca’s passion for the environment began long before her academic career. Growing up in South Canterbury, she spent hours exploring the countryside on horseback.
“I’d disappear with a backpack for the day – riding through reserves, crossing streams, just adventuring,” she says.
Originally, she enrolled in a double degree in law and science. But after a year, she realised her heart lay with environmental science and physical geography. Her studies took her into the field – literally. On weeklong trips she worked in diverse landscapes, first as a student, then as a teaching assistant during her master’s degree. Her career eventually led her to Taranaki.
“I moved into a flat full of Taranaki people and through them met my now husband,” she says.
Leighton, her husband, works at Taranaki Diocesan School in Stratford in a range of roles, and they have a six-year-old daughter, Florence.
Balancing work and family is a priority for Rebecca, who works from their country home beneath the gaze of Taranaki Maunga, her beloved horses close by. As the principal of Emission Insights NZ, she is able to choose her own hours and share her knowledge. She saw an opportunity – many businesses were being asked for carbon data but had no idea where to start.
“There’s a big focus on supply chains right now, especially for companies supplying the European Union,” she says.
Publicly listed companies in New Zealand are also under pressure to disclose emissions data.
“Their suppliers need accurate information – but often don’t understand what they’re being asked for.”
Rebecca’s role is to bridge that gap.
“There are lots of different tools available. My job is to find the best fit for a business based on its goals and budget.”
Some companies need detailed, auditready data. Others just need a simple way to track emissions. Either way, understanding carbon footprints isn’t just a compliance issue.
“It can lead to efficiency improvements –often saving businesses money,” she says.
For Rebecca, the bigger picture is clear.
“Climate change is happening. We have a responsibility to reduce our impact.”
She drives an electric vehicle as part of her own commitment to reducing emissions.
“If we don’t act, the world won’t be the same for our children and grandchildren.”
She hopes businesses aren’t just thinking financially but are focused on the future.
“Yes, some do it because they have to. But ideally, they’re also thinking long-term.”
Certification is becoming a selling point. Labels like “carbon zero’” or “carbon positive” are gaining momentum from consumers looking for products with a lower environmental impact.
Getting started with Emission Insights NZ is simple.
“A business can contact me via my website, email, or phone,” she says.
She begins by understanding a company’s operations and emission sources.
“We look at company size, number of employees, and revenue – then match the right tool to their needs.”
Sustainability is more than just carbon emissions. Rebecca also helps businesses develop full sustainability strategies.
“That means looking at environmental, social, and governance impacts,” she says.
She leads by example. Rebecca has organised multiple clean-up events, bringing volunteers together to remove rubbish from reserves, lakes, and parks.
Her commitment to environmental causes led her to raise $10,000 for Keep New Zealand Beautiful and participate in the charity television show Adventure All-Stars, which highlighted conservation efforts while showcasing outdoor experiences in the Marlborough Sounds.
She is also a board member of the New Zealand Pony Club Association.
Alongside her love of the environment, Rebecca’s world revolves around her family – humans and horses. Rebecca has four horses, including a retired thoroughbred and a miniature pony for Florence.
“She’s still learning to steer, but she’s getting there,” she says.
“Horses are a fantastic kind of stress release. They don’t judge.”
But they do mirror human emotions.
“If you’re anxious, they feel it. They can sense your heartbeat from 20 metres away,” says Rebecca, who started riding at eight years old and has never stopped.
Riding is part of her routine – usually three or four times a week. Working for herself from home means she can ride in the mornings, attend Florence’s school events, and enjoy country life.
Rebecca is creating her own sustainable lifestyle.
Contact Rebecca 021 151 6981
emissions_insights_nz@outlook.com
EVENTS & ADVOCACY
We were fortunate to host the Minister at a well-attended Business Breakfast on Tuesday 25 February at PIHMS. Ms Willis is the Minister of Finance, Minister of Economic Growth and Minister of Social Investment. She talked about five key areas the Government is focused on – education, regulation, infrastructure, science and investment as well as looking to create competition in the banking and supermarket sectors. This was followed by Q&A from the audience.
BUSINESS CONNECTIONS
These monthly events are more popular than ever! Held on the first Tuesday of most months, these networking events are an ideal opportunity for you to promote your business and showcase your operations, facilities, staff, products and services and to meet potential customers. It is the perfect platform to strengthen and grow business contacts and interact with the Chamber network.
February Business Connections was hosted by Port Taranaki, followed by Govett Quilliam in March. April’s host will be Age Concern Taranaki, followed by Novotel New Plymouth in May and then Access Radio Taranaki in June.
Jo Whyte Event Manager
PARTNERED BY
BARA
ADVOCACY
We continue to advocate for our members on both local and national levels.
Advocacy for business so far this year includes:
• Funding for local training establishments
• Rough Sleepers
CBD Parking Meters
Retail Crime
Meetings with Ministers and Members of Parliament
NZTA Waka Kotahi
• Immigration Quotas – labour and skills shortages
• Ethnic Business Owners Forum
We have two columns in the Taranaki Daily News each month – Chamber Chat and Business Voice. If you have an issue that concerns you and your business, we want to hear from you. Just contact Michelle or email admin@taranakichamber.co.nz and put Business Voice in the subject line.
WE WELCOME OUR NEW BARA MEMBERS –XP Games, Reset Parenting - Thanks for your support!
BECOME
A BARA MEMBER
We have a special membership rate for existing Chamber members with 1-5 staff. For just an additional $35.00+GST you can be a member of BARA as well and you don’t have to be based in the CBD! For businesses with six or more staff, BARA membership is only an additional $150.00+GST.
If you are passionate about the city you live in and have a genuine interest in supporting local business, then we want you to be part of an organisation that has the same philosophy, passion and drive. By working together we can make a difference.
Please contact Michelle or Rebecca to discuss BARA membership.
Follow BARA on – New Plymouth CBD Alive
Michelle Brennan Advocacy & Communications Manager
michelle@taranakichamber.co.nz
BUSINESS BREAKFAST WITH HON NICOLA WILLIS
YOUR LOCAL SOLAR EXPERTS
Who we are?
What we do?
• Customised solar solutions
• Battery storage systems
• Off-grid systems
• Ground mounted systems
5-star reviews on Google
We specialise in solar installations and have a strong track record of completing successful projects throughout New Zealand and the South Pacific. Our dedication to quality makes us a trusted partner for innovative solar energy solutions.
Why choose us?
• We have over 25 years of industry experience
• We offer up to 40 year full replacement warranty
• 100% customer satisfaction guaranteed
• Packages start from $7,999 + GST
Why transition to Solar?
• Reduced energy costs
• Energy security & independence
• Earn credits from excess energy
• Increase the value of your property
NTL team developing community solar battery water systems in Tonga.
Hospitality training for Taranaki jobseekers in busy event season
Across Taranaki, jobseekers learnt skills and gained nationally recognised qualifications following intensive hospitality courses run over summer.
The Ministry of Social Development set up short hospitality courses alongside tertiary providers to ensure 29 people got a head start in the sector and to provide employers with skilled labour.
In Hāwera, 10 people graduated in January from a two-week course run at Tika Restaurant Café and Catering by hospitality tutor John Hudson of Brittains Lifelong Choices.
They emerged from the intensive programme with skills and certifications in food safety, alcohol licensing laws, host responsibility, general sector skills and the barista trade.
Trainees said they’d grown in confidence, felt encouraged by the programme trainers and were excited to be making connections in the sector.
“I’m 30 and I have worked in a fish and chip shop and the seafood industry but I have never actually
completed a whole course in my life. This is the first course I’ve completed, enjoyed and wanted to come back to,” said one client.
“It was an opportunity, and to have these qualifications gives me a better boost and confidence and I know I have the certifications behind me.”
Another who’d returned home after working in Australia said there were regulatory requirements for selling alcohol as well as other competencies so it was great to learn them in a structured setting. “Now I have that learning, formally and officially.”
Trainer John Hudson (pictured) said completing the three units over two weeks was a significant achievement.
Kiri Erb of Tika restaurant became involved to provide opportunity for others.
“Hospitality is a really fun industry, it’s hard work but it’s a lot of fun and being involved is
who I am - it’s manaakitanga and based on those values that I live by.”
Helping train the workforce also benefited the industry during Te Matatini o Te Kāhui Maunga – the national kapa haka festival that ran from Tuesday 25 February to 1 March. Tika employed one trainee fulltime and others worked during the week with the possibility of further work to come.
Meanwhile, MSD contracted New Plymouth’s Western Institute of Technology at Taranaki (WITT) to run a one-week course covering similar content.
At WITT one of the trainees, Jessica Shadbolt, hoped the short course would enable her to pick up more work and exit benefit.
“If didn’t have this opportunity I would have to do LCQ (Licence Controller Qualification) training online and pay for it. As soon as I heard about this, I was absolutely stoked.” She enjoyed the content and pace of the programme, particularly learning the ins and outs of the barista trade. “It did give me more confidence. We had a great tutor who catered to everyone.”
Jess Shadbolt practices barista skills at the one-week hospitality course at WITT
TOP SHOP FOR 2025? TOP SHOP FOR 2025?
Customer Service Excellence competition gets underway in the next few weeks.
With the drive to go local, Taranaki Top Shop is the perfect opportunity for the public to nominate businesses throughout Taranaki that stand out with well-presented premises, staff product knowledge and a warm welcome.
Nominations Open on Saturday 12 April and close at midday on Monday 5 May.
As well as in store an d online nominations at taranakitopshop.co.nz, there are QR codes displayed on posters which take you directly to the online voting form.
Following the close of nominations, the 10 businesses with the most nominations in each category will be mystery judged
The nine categories are: Home and Furnishings, Lifestyle, Leisure and Health, Hair and Beauty, Specialty Store, Food and Beverage – both Eat In and Take Out, Fashion, Footwear and Accessories, Accessibility and Service Person of the Year.
All category winners, North, Central and South regional winners and the Supreme winner will be announced at the Awards Evening on Saturday 14 June at the Devon Hotel.
Tickets will go on sale in early May$90 00 + gst ($103 50) per person
INTERESTED IN BEING A MYSTERY JUDGE?
We are looking for some more volunteers to join our judging pool. Unfortunately we can’t pay you, but we do provide a $100 fuel card to assist with travel to the 10 finalists in various areas in Taranaki. The judging period is between Thursday 8 May and Tuesday 3 June.
If you can help or would like to know more, please contact Michelle at the Chamber –michelle@taranakichamber.co.nz or 021 710 950
FOR PURPOSE PARTNERSHIP Circulate
Theflowandreciprocationofgoodwillandsupportcreatedthroughgenerousgiving purpose-ledbusiness.
Recently I went to a seminar on sustainable funding, a topic close to the heart of every For Purpose organisation. This is especially the case in a time of tight economic times when businesses and individuals can be struggling. How do we achieve this? What different ways can we look at this?
Simon Cayley’s Circulate article in our summer edition suggests that we focus on what our community already has, to respond to community issues. This is a good question and a challenge at several levels for us all.
The challenge for us as a community firstly, is what do we already have in our hands? We have many competent organisations where passionate people are working extremely hard to impact and bring change to people’s lives and in doing so, bring positive changes to our community. Each of these groups are navigating tough situations and struggling with what has been in many cases dwindling funding. We have great people who many times selflessly give themselves to a cause.
At the base of this we understand that if our community is going well, so will our businesses, these in turn affect the economy by providing jobs and stability. The two groups go hand in hand. We can all play a part in this.
We have businesses increasingly looking at how to be a business that does ‘good’ in the community, as well as in what they provide. Businesses are looking for organisations and causes that they and their staff personally align themselves with, and can in some form, be a support to. Businesses who care about corporate social responsibility.
More and more now, businesses set themselves up with a parallel purpose rather than being of the mind that when they succeed, they will find a cause to champion. These are some examples: Theory Food has a structure where 10% of its corporate catering revenue goes to Eat a Rainbow Foundation. It currently provides approximately 500 meals per month to needy families via its nine charity partners. At Shining Peak Brewing, charities apply to be the recipient each month of the 5% Project, where 5% of the revenue from their beer is given to the charity. A new start up business, Voices for Life, has begun with the ethos that it will give 10% to an aligning charity, Hospice Taranaki.
There are many more and if you are one of these, we would love to hear your story and what made you choose this way.
Many businesses offer discounts to For Purpose groups to help them out with what they need. A service they have ‘in their hands’, to contribute. Others donate a staff member to volunteer
for a day or to be on a trust, or to give a specific service. These are some of the things as a community that we already have in our hands. Both businesses and For Purpose groups, through creativity and thinking out of the box, can develop and increase these as a means of doing more, of using what is in their hands.
This year through Circulate, we will be running a series of workshops that will assist to create a strategic framework for businesses. A toolbox that will help inform strategic ways of giving and make them aware of opportunities they may particularly align with. In this way helping them achieve maximum impact in their giving.
For the For Purpose groups, this will aid them in funding, increase awareness of who they are, potential relationships and ways to maximize and grow these.
There is great potential for growth through collaboration, sharing of ideas, opportunities and resources. The Chamber through Circulate, is well positioned to facilitate connections between businesses and For Purpose groups and between For Purpose and other For Purpose groups. Tell us your stories, your pain points, how can we help and advocate for you?
Businesses please tell us how you would like to connect with this sector? What values and groups would you like to align with, what is important to you and your staff?
Finally, there is the challenge for us as individuals to recognise what do we each have in our hands? Is it the ability to donate, whether small or large, or to volunteer a skill or some time? Or is it a fundraising idea to do through your work or with friends, or some other creative idea.
Each of the little we all have to offer, adds up to the collaboration that becomes part of the solution.
As a community what is in our ‘collective’ hands to create solutions for our community?
Maura Young Partnership & Projects Manager
maura@taranakichamber.co.nz
Rebecca Mende
Membership Coordinator
Taranaki Chamber of Commerce
+64 6 759 9080 | +64 21 778 621 rebecca@taranakichamber.co.nz
Chamber House
42 Egmont Street PO Box 2, New Plymouth 4340 New Zealand www.taranakichamber.co.nz
Josh Borrell
Marketing & Communications Coordinator
Taranaki Chamber of Commerce
+64 6 759 9080 | +64 27 906 8789 josh@taranakichamber.co.nz
Chamber House
42 Egmont Street PO Box 2, New Plymouth 4340 New Zealand www.taranakichamber.co.nz Global
Global brand that offers connectivity and representation
Jo Whyte Events Manager
Taranaki Chamber of Commerce
+64 6 759 9080 | +64 21 533 300 jo@taranakichamber.co.nz
Chamber House
42 Egmont Street PO Box 2, New Plymouth 4340 New Zealand www.taranakichamber.co.nz
+64 6 759 9080 | +64 21 225 4531 melissa@taranakichamber.co.nz
Mary Sagen Placement Support Coordinator
Chamber Hub
& Projects Manager
YOUNG ENTERPRISE SCHEME
The Young Enterprise Scheme in Taranaki has kicked off for 2025, and I have enjoyed getting around all the schools over the last month to inspire and help the students with their ideation process.
The first event on the calendar is the Spark Tank event (formerly known as Kickstart/ Timata) which will be held on 27 March at the Plymouth International. The Spark Tank will be an excellent opportunity to get the students excited for the year, hear from guest speakers and start to get initial feedback and advice on their YES business through speed coaching from local business professionals.
I am pleased to announce that this year we are welcoming Taranaki Diocesan School for Girls’ back to the YES whanau. We also have the following schools participating again in 2025 – Francis Douglas Memorial College, Te Paepae o Aotea, New Plymouth Girls’ High School, New Plymouth Boys’ High School, Spotswood College, Green
School New Zealand and Stratford High School. Opunake High School are looking into the programme this year and hopefully will come on board next year. It’s fantastic to see so many schools in our region recognise the value of this programme for their students!
In the coming weeks, YES teams will be establishing their YES companies, participating in the locally sponsored GRAPHIX Business Card competition, applying for seed funding, and preparing to submit Challenge One – Validation.
The YES company with the highest score for Challenge One locally will have their submission sent into the national competition for consideration as the top submission nationwide. All of these Challenge One submissions in Taranaki will also be reviewed by local YES sponsors who will offer some other great prizes too.
A huge thank you as always to our local sponsors that make YES possible in
Taranaki, and especially to our key funder Toi Foundation. If you are keen to hear more and volunteer with YES, please get in touch – I am always on the lookout for mentors. Bring on another exciting year of YES!
Megan Lepper
Taranaki Regional Coordinator
A BUSINESS RESILIENCE WALTZ
Resourceful and resilient, Girl Friday owner Jacqui Rood has learned to juggle work and family without support in a country far from home – and dance on the way.
When she arrived in New Zealand from South Africa in 2010 with her husband David and three children, she had no extended family to lean on. Sick days, school holidays, and the unpredictability of young children made traditional employment difficult.
“We couldn’t get by with just my husband’s salary, so I had to make a plan to try and formulate some kind of income but still be at home for the children,” she says.
That plan became Girl Friday – a boutique bookkeeping and financial management business based at her home in Ōakura. She launched the business in April 2016, enabling her to work from home while being there for her children – sons Ruan (now 22), Caden (20), and daughter Anouk (15).
The name “Girl Friday” refers to a reliable and resourceful female assistant, a term originating from Robinson Crusoe, where the character “Friday” was a loyal assistant to the stranded protagonist.
“I needed flexibility, but I also wanted to provide a service that really supported small business owners.”
Now, nine years on, Girl Friday has evolved. Jacqui works alongside two bookkeepers – Claudette Botha in Christchurch and Des Combrink in South Africa.
They handle financial management for clients across New Zealand, offering services that extend beyond basic bookkeeping.
Jacqui herself has moved into a management role, helping businesses set up financial teams and providing high-level data analytics using Microsoft Power BI.
“It’s a management tool to bring their data to life, really,” she says.
Clients can track key metrics, analyse financial trends, and make informed business decisions with real-time insights.
“I love seeing a client’s face light up when they see their data come to life.”
But the road to business success hasn’t been easy. COVID-19 was particularly tough. Her clients qualified for government subsidies, but her business barely did – and the work dried up.
Yet Jacqui remained resilient – despite sometimes wanting to curl up in a corner and cry.
“I have some kind of strength inside that forces myself to get up, and I’ll push through the black hole and just push forward.”
That strength was tested again four years ago. Working 80-hour weeks, she hit breaking point. Burnt out, she had to make some tough decisions to prioritise her health over financial security.
“Last year, I had to weigh up basically losing myself or the loss of income,” she says.
She chose herself.
“I have a fresh start,” she says.
Now she’s excited about the future and what Girl Friday has to offer. She’s refining her Power BI services, reaching out to new clients, and embracing the highs and lows of entrepreneurship.
Her dream is to move out of her home office and build a financial services hub.
“I’d love to have a one-stop shop where we have our bookkeeping team, where we have our accounting team, and where we could have a data analysis team, creating dashboards all under one roof,” she says.
Managing stress has kept her on her toes. Six years ago, she and her husband took up competitive ballroom, which has been an active release for Jacqui.
“It transports me . . . When a waltz
plays, I’ll close my eyes and I’ll literally just float off into another world.”
Together, they train 10 hours a week and travel to Auckland every three weeks for coaching. Son Caden is a National and Australian champion, and Jacqui and David have placed second in New Zealand and 6th in Australia.
“It’s intense,” she says. “Sometimes we end up wanting to go home in separate cars because we’re so competitive in nature!” But dancing keeps her moving – both physically and mentally.
“Sitting all day, not moving, it’s not good for you,” she says. “It’s easy to get caught up in work, but you have to find something that pulls you away.”
At home, she’s surrounded by three dogs –Gus, a 14-year-old Yorkshire Terrier, Lacey, a 13-year-old Maltese Poodle cross, and Snacks, her son’s “cheeky” three-year-old Jack Russell Shih Tzu cross.
“They’re my company while I work,” she says.
And when she can, she takes them for walks on the black sand beach.
In her office, she’s surrounded by other creatures. Majestic photos of African animals, including elephants, zebras, warthogs, baboons and springboks grace the walls, reminding her of home and a treasured family safari holiday.
“This is my heart of Africa,” says Jacqui. But now, her life anchored in Aotearoa, she’s looking ahead to celebrating 10 years of running her business, Girl Friday.
“I don’t know where the journey will take me, but I know I’m not done yet.”
Contact Jacqui 022 020 6380 or jacqui@girlfridayltd.co.nz
The collaborative actions of partners, sponsors, employers, for purpose, schools, government agencies, and individuals help us to connect people and business through employment and training.
We hope that you all have had a great start to the year, and may it continue to bring you success and prosperity to fulfil your long-term plans. We are grateful for being an integral part of the Chamber, giving you and our candidates the opportunity to meet your staffing needs. Thank you to our members that have given us job leads, and to those who have connected with our candidates over the last five years. We value and appreciate your relationship. We are and continue to be, your greatest supporters.
We have had 126 jobseekers engage with us since December 2024. While unemployment continues to rise, (currently at 5.1%), we are determined to see our candidates succeed in finding full time permanent work. They come to us with skills and expertise, qualifications, work experiences and specific skillsets. The key for us is to market our candidates according to your existing needs for 2025. Having only 12 weeks, we do all
that we can to help add value and ideally, find them employment!
With over 780 Chamber Members, and growing, we utilise our database to look for relevant connections we can make based on industry classifications. By running a reflective practice, we increase understanding of each candidate and can identify actions we think might help them find employment. We conduct regular and honest follow up meetings to review activities and plan new ones. Encouraging candidates to make the most of local recruitment firms, networking and volunteering opportunities, upskilling, online resources, and seeing wider actions associated with employment seeking, helps keep motivation and engagement levels high. We like the challenge(s) inherent in our role, but we like the reward of seeing people find jobs even more, so please continue to share your full-time permanent vacancies with us.
Melissa Keith Placement Support Coordinator
melissa@taranakichamber.co.nz
Mary Sagen Placement Support Coordinator
mary@taranakichamber.co.nz
Date: Tuesday, 29 April
Venue: Watson Room - The Devon Hotel
Doors open: 5.15pm Meeting starts: 5 30pm
Register to attend at www.taranakichamber.co.nz
Join the Taranaki Chamber of Commerce team and Board at our 2025 Annual General Meeting (AGM). This is an opportunity to hear about your local Chamber’s initiatives and achievements in 2024
The newly elected Board members and Chair will be announced at the meeting
TWO BIG WINS
The Directors at Tandem Group are thrilled to announce starting April 1, 2025, Justin Oke will be stepping up to a Client Relationship Owner role within Tandem Group
The Client Relationship Owner role is a new one for Tandem Group, having redefined their business advisory career path. A Client Relationship Owner holds a Certificate of Public Practice as required by CA ANZ to provide compliance services to the public “This role allows Justin to build on client relationships by offering valuable advisory services and to attract new clients ” Says Dion Herlihy, Director
Justin has been with the firm since 2014 and specialises in commercial accounting, handling everything from financial reporting and tax, accounting to budgeting, and forecasting
Justin finds great satisfaction in assisting entrepreneurs and business owners who may not always enjoy the financial side of managing their ventures "Being able to step in and work side by side with clients is very rewarding," shares Justin
He emphasises the importance of communicating complex financial information in an understandable manner, stripping away jargon to get to the heart of the issue
In other good news, prior to Christmas, Peter Ertel was recognised for his services to the accountancy profession with an FCA (Fellow Chartered Accountant). Peter's journey, from handling roles at the Australian Taxation Office to becoming a vital advocate for businesses, has left an indelible mark on the accountancy profession His commitment to supporting causes like special needs, education, youth and aged care is a testament to his generous spirit and dedication to giving back to the community
Peter has been instrumental in guiding businesses throughout their entire lifecycle. His expertise in succession planning and supporting new business leaders has been invaluable
Tandem Group, Taranaki's experienced business advisors are powered by collaborative knowledge, unlimiting your business
www.tandemgroup.co.nz
TRAINING
The Ricoh Room at Chamber House gives you access to a state of the art communications hub in a self-contained conference room. For bookings or to view contact admin@taranakichamber.co.nz or 06 759 9080
Refreshed and revitalized after the perfect summer, I hope you and your team enjoyed a well-deserved rest over the holiday season. With the first quarter of 2025 over, it’s a timely reminder that business doesn’t stop and neither does the need to upskill and stay relevant in the 21st Century. The Chamber has your back when it comes to proven workshops, quality training providers and the opportunity to upskill you and your team.
Training in 2025 has hit the ground running with 50 workshops scheduled to be delivered by 12 trainers. It seems the opportunities will continue to grow as new training providers are regularly added to the programme. This is an important reminder to routinely review our website training page and Upskill training update delivered to your inbox fortnightly on Wednesday mornings.
But you don’t just have to rely on my opinion, here are testimonials for our workshop attendees:
“The training provider is fantastic and the workshop was the best I have ever encountered. It made a real difference to my efficiency at work!”
“I have learned valuable tips to become more confident. I now believe in myself more. Easy to learn from and has a wealth of knowledge.”
“Was such a great session last week, so glad I enrolled. The presenters were great and kept us all engaged and I think that is what made it so good.”
“Loved how practical it was and the reallife examples and templates to take away.”
Visit our website for full details on these upcoming workshops and more:
BDO
Xero Foundations
Blanchard New Zealand
Blanchard® Management Essentials
Leading People Through Change
The SLII® Experience
Building Trust
Ricoh Room
• Excel Training Taranaki, Microsoft Excel
o Basics/Intermediate
o Intermediate/Advanced
• Speaking Made Easy
o Speaking & Presenting with Confidence
• Lead Like a Legend
o Delegation Done Right
• LINK Business
o Maximising Your Business Value
• Lumina Consulting
o Revive & Thrive: Combating Workplace Burnout
• Amelie Moncel Coaching & Consulting
o Thriving as a Working Mum
• Maranga Tāngata Tiriti
o Te Tiriti o Waitangi 101
Ricoh Room
Social Media School
Social Media Marketing Strategy
Digital Conference Suite
Digital Conference Suite
Social Media Practical Tricks & Hacks
Our Digital Conference Suite is available for hire. Facilities include a Touchboard SmartScreen, which enables presentations, video conferencing, electronic whiteboard, and laptop connection. All this and more is available at
The Ricoh Room at Chamber House gives you access to a state of the art communications hub in a self-contained conference room.
Julia Collins Office Manager julia@taranakichamber.co.nz
The Ricoh Room at Chamber House gives you access to a state of the art communications hub in a self-contained conference room.
For bookings or to view contact admin@taranakichamber.co.nz or 06 759 9080
For bookings or to view contact admin@taranakichamber.co.nz or 06 759 9080
This year marks a decade of Design Garage—10 years of crafting brands, designing visuals, and building websites that help businesses stand out. What started as a passion for design has grown into a full-service studio, working with entrepreneurs and established businesses to create brands and websites that truly align with their vision. Over the years, we've seen trends come and go, but one thing that remains constant is the power of thoughtful design and a strong digital presence. As a trusted local Taranaki team, we're here to help businesses bring their vision to life—now and into the future. Let’s create something great together!
contact@designgarage.co.nz
www.designgarage.co.nz
An Holistic Approach to Mental Health
Mental health challenges can often go unseen but their effects ripple through our businesses, families, and community. While the stigma around mental health is slowly lifting, it is still something that people find it hard to talk about, or they hope it will go away if ignored. The consequences of untreated mental illness are felt across every sector of our region.
Te Puna Wai Kātea – the new mental health rehabilitation facility at Taranaki Base hospital – is currently on track to open in the middle of 2025. This facility will form part of this holistic approach, providing four short to medium-term stay bedrooms for patients to be based, while they learn or re-learn the everyday skills needed to transition to independent living back in the community.
Whilst this facility will treat a small number of patients – the service it provides is vital to the successful treatment for some of our region’s most vulnerable patients. And there are still opportunities for your business to support his mental health project.
There is an opportunity for your business to be involved in supporting mental health care in Taranaki. The Taranaki Health Foundation is offering room sponsorships, starting from $8,000. We are also seeking sponsors for the gardens around Te Puna Wai Kātea – an essential element of healing that falls outside government funding. Donations can be spread over three years, with 33% able to be reclaimed as a tax credit. Plus,
your business will be proudly recognised as a supporter in the facility.
If you would like to make a difference and enhance mental health care in the region, contact Grant Carter (grant@thf.org. nz) to discuss opportunities. Or if you would like to know more, have a chat with our General Manager, Adrian Sole, at the next Network of Trades event.
A message from re/charge
We are really pleased to have linked up with Taranaki Health Foundation and the Chamber to support the Network of Trades events. We have a deep passion for helping trades business owners in all aspects of their business and we are getting some amazing results which we are really proud of. We would encourage any trades related business owner to get in touch as we would really appreciate the opportunity to sit down and have a chat about how we may be able to help!
As well as our trades related accounting and advisory, we offer Men’s Wellness Retreats. These are a fantastic way to unwind, take a breather and just reset the mind and body over four days. There are some really helpful and practical activities, including
knifemaking, hunting, gathering, meditation/yoga, breathwork, cooking and so much more.
We are always available for a chat, and the coffees are on us!
Phone Ben 027 900 9064 or Tess 027 343 3003
Thanks to our hosts in February – McCurdy Trucks, followed by South Taranaki Business Park in March. Coming up in April our hosts will be Vertical Horizonz, followed by Cambie Architectural Design in May and Global Metal Solutions in June.
Local businesses have an opportunity to support local mental health care with room sponsorships in Te Puna Wai Kātea.
MEMBERSHIP
At the Taranaki Chamber of Commerce, membership isn’t just a transaction - it’s a connection. It’s about surrounding yourself with fellow business owners, passionate entrepreneurs, and community leaders who are all striving for success. Whether you’re a start-up finding your feet or an established business looking for new opportunities, the Chamber opens doors to valuable networking, advocacy, and business support.
As members, you’re already part of something bigger—a business community that celebrates your wins, supports you through challenges, and strengthens the local economy. It’s also a place to connect with others who share your drive, exchange stories, and gain fresh perspectives that help shape the future of your business. The real magic happens when we lean into these connections, spark new ideas, and collaborate to create opportunities. And to stay informed and up to date with all things Chamber-related, be sure to read our fortnightly newsletters - they’re packed with insights, events, and news to help you make the most of your membership.
If you know a business that isn’t yet part of the Chamber, encourage them to reach out for a chat. We’re always here to welcome new faces, share the benefits of membership, and grow our vibrant business community together. So let’s keep the momentum going - attend that next event, start that conversation, and see what possibilities unfold.
Rebecca Mende Membership Coordinator
rebecca@taranakichamber.co.nz
PARTNERSHIP
Have you ever wondered what Partnership of the Taranaki Chamber of Commerce is and how you can become one?
The Chamber has a range of Partnership options. Locally there is a Category Partnership which is over a specific category or group. Two examples of this are the Business and Retail Association (BARA), which is partnered by the Plymouth International, and Network of Trades which is partnered by the Taranaki Health Foundation and Recharge.
Key Regional Partnership is the next level. Currently we have a range of 48 different businesses and organisations that represent different sectors. On top of the standard contract with partnership benefits, we work with each partner to develop a strategy to ensure the partnership is fulfilling mutual goals. What can be important to one partner is different to another. We aim to understand and look for ways that we can add value to our partners. What are they looking to achieve and how can we assist with this? As with most things, engagement is the key to the best results of partnership.
A notable pleasant partnership benefit is our Third Thursday Partners’ Drinks event. This is an evening set amongst the ambience of the beautiful, tropical garden deck at the Nice Hotel. Also a Chamber Partner, the Nice Hotel displays its unique character, hospitality and fine food, and this is a great
opportunity to meet business and community leaders in this relaxed setting.
Nationwide the Chambers have National or Alliance Partners like Air New Zealand, Noel Leeming, Officemax and Z Energy. Most offer a discount to members. You can save $100s of dollars off Noel Leeming products not already heavily discounted, just by asking what the Chamber discount is. Z Energy provides an 11 cents per litre discount when you sign up to Z Energy as a Chamber member. Officemax also gives discounts on many products.
If Partnership is something that you are interested in finding out more about please contact Maura.
Projects Manager
maura@taranakichamber.co.nz
REGIONAL PARTNERS
Celebrating Another Successful Go-Live:
Graphix Transforms with printIQ!
We are incredibly excited to announce that Graphix, a longstanding, family-owned business based in New Plymouth, New Zealand, has officially gone live with printIQ!
For 30 years, Graphix has been a cornerstone in their local community, delivering top-quality design, print media, and signage services. What sets them apart is not only their dedication to craftsmanship but their unwavering commitment to their clients, making them a trusted partner for many businesses in the region.
Family owned and operated by Shane & Sharon Devlin and their children Laura and Chris, Graphix has built its reputation on strong, personal relationships with their customers. As the print industry evolves, so too has Graphix’s vision. With the implementation of printIQ, they’re now positioned to take their productivity, process optimisation, and customer service to the next level. Laura & Chris Devlin led the implementation project working with Ron from our printIQ team. Laura working as the Production Manager with a deep knowledge of Graphix operational processes and her technical skills they were able to get printIQ live in record time.
This transition is more than just a technical upgrade—it’s a step toward future-proofing their business. By integrating printIQ, Graphix will streamline its operations, reduce bottlenecks, and provide an even more responsive service to their clients. The seamless flow from order placement to delivery will allow the Graphix team to focus on what they do best—creating impactful, high-quality print solutions.
It was a true collaborative effort, and we’re incredibly proud to have worked with such a passionate and dedicated team. Congratulations to Shane, Sharon, Laura & Chris and everyone at Graphix who played a role in making this go-live a resounding success. We can’t wait to see the exciting growth and innovations that lie ahead for Graphix as they fully harness the power of printIQ.
Rachel Davis – Print IQ
