Implement - Making Change Work

Invest in your future

- develop good leaders and managers.

Shona, from Implement, has an inherent faith in people. She is optimistic about the ability of people to be engaged and committed at work, despite the gloomy discussions that take place about attitudes within the workplace.

The key is to equip people to succeed by providing the resources they need to do their job well and with the least amount of stress and pressure. One of the resources that organisations can provide is personal development. There are many ways this can be achieved. Accessing external training adds to the mix of in-house training by creating a forum for participants to share ideas and learn from each other.

Implement has operated in the Taranaki region for nearly 20 years, developing and adapting options to suit local businesses and the ups and downs of operating in our region.

The Brown Bag series offers a cost-effective solution for small businesses, who are often time poor. The lunchtime workshops are a series of “bitesized” learning opportunities. Participants can choose specific topics, or sign up for all ten to build a comprehensive

programme. The topics are useful for front-line staff or new team leaders.

The Team Leader Management Programme was launched on the Taranaki and Manawatū market in 2022 for new and aspiring team leaders from a range of organisations and industries. It builds on Shona’s long history in management and leadership roles and her skill as a facilitator, to draw out people’s strengths by inspiring them to develop their leadership skills and fill their management toolbox.

The Customer Service workshop is based on tried-and-true customer service principles, and addresses the challenges of doing business in the current environment of stressed clients, increased work pressures and supply chain issues.

Equip your team with the skills to succeed and it will reap rewards for your business and for their well-being.

2023 Training Dates

Team Leader Management Programme

Eight weekly workshops

2 ½ hours each.

July 18 to September 5

To be held at King and Queen, New Plymouth

Brown Bag

10 workshops, come to one or all, 1 hour at lunchtime.

October 10 to December 12

To be held at the Chamber Hub, Corbett Rd

Customer Service

One day, 9am to 4pm

October 26

All of these programmes, and more, can be delivered to your team in-house and customised to meet your needs.

Get in touch - Shona Glentworth

06 769 9500 // 0274 536 928 // shona@implement.co.nz

implement.co.nz // implementonline.co.nz