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a World of benefits Solidarity Movement * 0861 25 24 23

Contents 1. More about Solidarity



Solidarity World



3. Solidarity’s services



4. Important terms



5. Labour services



6. Solidarity Service Centre



7. Solidarity Legal Services



8. Solidarity Legal Fund









@ 2.

10. Union benefits 11. Additional services


12. Counrtywide offices


More about Solidarity Solidarity's main function is to protect its members in the workplace and to assist them in making their dreams of having a good job come true. A good job is the condition for a free, safe and prosperous future. Solidarity is a pro-work trade union that enables its members and their children:

• to get a good job; • to retain a good job; and • to fight anything that threatens a good job. Solidarity is the only Christian trade union in South Africa. No other trade union in South Africa does so much at so many different levels for its people.










How to use Solidarity's services Visit our cyber union: Send an SMS: SMS “SOL” to 34802 for service enquiries. R2/SMS SMS “MEMBER” to 34802 to join Solidarity. R2/SMS Send an email: or Send a fax: 012 664 6493 Phone us: 0861 25 24 23

The following two service options are available on the Solidarity website: To join: To chat online:

Fill in the 1-minute form to join. We will contact you to confirm your information. Send a message and we will contact you.

Solidarity today is bigger and stronger than ever before and our mission remains the same: We protect our people, because your job is our job!


Important terms Trade union membership People may join Solidarity as a trade union member or as a support member. Solidarity has two categories of union membership and two categories of support membership.

Collective members Employees employed by large employers with whom Solidarity already has a collective agreement or employees employed by companies that are served in a group context are collective members. Collective members' union membership fees are deducted directly from their salaries by the employer and paid over to Solidarity.

Individual members Solidarity is the only trade union in South Africa that has a dedicated division for individual members. These members are also represented on the union's Head Committee. Individual members are employees employed by companies with whom Solidarity does not have a recognition agreement and members who are not served in a group context. Individual members' union membership fees are deducted monthly from their bank account by debit order.

Please note: Persons who are 50 years and older when they join and who are not employed by a collective company (i.e. a company with whom Solidarity has a recognition agreement or where organisational rights have been granted to Solidarity by the company, or a company that has been categorised as “collective� by Solidarity), do not qualify for the permanent disability benefit or the funeral benefit.


Support members This category of membership relates to persons who support the vision of the trade union but do not qualify for any of the other categories of membership. Employers and non-working persons who want to support the union may also join as support members. Support members show support through a monthly donation and they enjoy certain benefits, with the exception of the benefits of collective bargaining, permanent disability, maternity benefits and death benefits.

Solidarity Legal Fund Money contributed by members to this fund is used to oppose the unfair application of affirmative action and the ideology of representativeness. SMS the words "LEGAL FUND" to 34802. R2/SMS or visit











Labour services Solidarity represents approximately 140 000 members in all occupational fields, collective and professional, and has the passion and knowledge to look after the interests of its members and to ensure the protection of their rights in the workplace. The union has more than 20 offices countrywide and members are served by more than 300 staff members and 1 275 shop stewards in thousands of companies. To put it simply: Solidarity ensures that its members are getting the necessary assistance to protect their jobs and therefore their income, because your job is our job! Solidarity strongly emphasises the role its shop stewards are playing in the workplace. Shop stewards are Solidarity's first line of defence to protect its members. Shop stewards undergo training in various aspects of labour relations and labour law, enabling them to advise their colleagues on labour-related matters. 8

Solidarity members enjoy protection in the following industries and sectors: Mining Industry: Gold, platinum, copper, chromium, coal, iron ore, basemetals and diamond industries. Agricultural and Cement Industries: Agricultural cooperatives and agribusinesses as well as big cement producers. Medical Industry: Nursing staff, administrative staff and any other employees in big hospitals, pharmacies and other service providers in the medical industry. Electrical Industry: Employees of Eskom and Eskom service providers. Chemical Industry: Employees of companies such as Sasol, PetroSA and AEL as well as glass manufacturers. Metal and Engineering Industry:: Companies such as ArcelorMittal, Denel and Highveld Steel, as well as companies in the motor manufacturing and tyre industries such as Nissan, Volkswagen, Continental and Bridgestone. Communication Industry: Members employed in the information and communication technology industry at companies such as Telkom, MTN, Cell C, Vodacom and many others. Tertiary, Financial and Professional Services Industry: Members at a wide range of institutions, including agricultural research institutes, universities and colleges, as well as financial institutions such as banks and insurance companies. Aviation and Defence Sector: In the aviation industry, Solidarity mainly represents members at Airlink, Mango, Air Traffic and Navigation Services and SAL Technical. In addition, the union also represents members at Armscor and Denel.


Solidarity Service Centre Solidarity does not organise in large, collective companies only. Any working individual may join the union to enjoy the protection provided by the union. Services to individual members are taken care of by Solidarity's Service Centre and Labour Services Division. 0861 25 24 23: Your one-stop service for: -

joining Solidarity; telephone legal advice on labour issues; telephone advice on civil law issues; updating personal information; general member enquiries; and information on Solidarity products.


When is the Solidarity Service Centre available? Mondays to Thursdays: 08:00-16:30 Fridays: 08:00-15:00 A waiting period of three months applies to new individual members with regard to representation in new labour law cases. However, members are entitled to telephone advice from the first day.

* Terms and conditions apply.


Solidarity Legal Services Not only does Solidarity Legal Services have the biggest legal division of all South African trade unions, but it is also one of the biggest labour law practices in South Africa. Apart from a dedicated division for occupational health and safety, Solidarity also boasts a team of capable legal eagles, including attorneys and advocates, fighting cases on behalf of Solidarity members. At any given time, Solidarity Legal Services is dealing with about 1 400 cases on behalf of members (excluding the large number of collective disputes). The cases cover anything from dismissal, grievances and pension disputes to compensation claims for occupational injuries and diseases. How to get legal advice: Legal advice by telephone via the Solidarity Service Centre (0861 25 24 23) Labour law advice Civil law advice Personal advice and legal aid General Litigation Division Labour Court Division Occupational Health and Safety Division


Solidarity Legal Fund Solidarity has decided to launch a campaign to establish a R10 million legal fund to finance our campaign for equality, equity and dignity. Unfortunately, we are litigating against the state, which is fighting back with taxpayers' money. We trust that thousands of South Africans will contribute to the legal fund, whether in the form of smaller or bigger contributions. As far as we know, this legal action is the largest civil legal action in South Africa. Solidarity's aim is to establish a South Africa where everybody will be free and equal before the law, and will be treated in a dignified and fair manner. The affirmative action cases Solidarity has been taking on, test various elements of affirmative action. These include: · · · · · ·

the role of service delivery; the effective functioning of the public service; the exclusion of racial groups from job advertisements; the use of racial quotas in employment; the use of regional demography; and the right of minorities to dignity and equality.

Every case tests a different element of affirmative action and this is why Solidarity's legal strategy is so comprehensive. SMS the words LEGAL FUND to 34802 (at R2 per SMS) or visit to contribute to Solidarity's legal fund.


In uncertain times you need Solidarity! Sms “join� to 34802 R2 /sms

Solidarity Movement

Union benefits * Terms and conditions apply. 1. Work-related legal aid

Solidarity offers a legal aid service by telephone to its members. Free legal representation is provided in work-related labour cases that are referred to the CCMA or the Labour Court. Solidarity gives assistance in connection with investigations by the Medical Bureau for Occupational Diseases and benefits of the Compensation Commissioner, as well as Rand Mutual and FEMA. Work-related disability claims are also accepted.


Funeral benefit

Qualifying members of Solidarity receive a comprehensive funeral benefit if Avbob or Martins is used as service provider. This benefit also covers a member's spouse / nominated spouse / life partner and dependent children under the age of 21 years. Claims have to be submitted within six months of the death of a member, a member's spouse or a dependant. Read at what funeral costs are included in the benefit and what costs are excluded.


10% discount on gravestones When Solidarity members use the services of Avbob or Martins, they get a 10% discount on gravestones.This benefit also covers a member's spouse / nominated spouse / life partner and dependent children under the age of 21 years Phone 0861 25 24 23 or your nearest Solidarity service office.

Contact: 012 362 1552 or

Advice on application of affirmative action

Solidarity has done a lot of research on the application of affirmative action in South Africa. If you feel you are being prejudiced by the malapplication of affirmative action.


Phone 0861 25 24 23 or your nearest Solidarity service office

Drafting of will and administration of estate

Solidarity drafts a free will for members. The will is also stored for free.


Phone 0861 25 24 23 (option 2).

Contact: 0861 25 24 23 or

Maternity benefit

A maternity benefit of R1 250 per child is paid to female members with 12 months of uninterrupted Solidarity membership. Claims have to be submitted within six months of the date of giving birth.

Phone 0861 25 24 23


Civil law advice

Solidarity offers civil law advice by telephone to members.

Phone 0861 25 24 23

Permanent Medical Disability Benefit Phone 0861 25 24 23 A one-off amount of R1 500 with regard to permanent 7.

medical disability is payable to members with 12 months of uninterrupted membership of Solidarity. Claims have to be submitted within six months following the diagnosis of permanent medical disability.


Study aid: access to interest-free study loans

Solidarity members and their dependent children get access to interest-free study loans to study at Akademia and Sol-Tech. This means that only the amount borrowed has to be paid back – and only after completion of studies. This member benefit once again underlines why Solidarity is so much more than an ordinary trade union. Solidarity protects its members' jobs by training! Visit


* Terms and conditions apply.


Holiday benefit: 20% discount on accomodation at participating resorts

Have a relaxing holiday at 20% discount! Fully paid-up members of the Solidarity Movement qualify for 20% discount on accommodation at participating resorts. Members themselves have to be at the resort during the period for which they have made a reservation. The discount is valid for only one unit per family. At least one member of the family has to be a member of the Solidarity Movement. Visit for a list of resorts. This benefit does not apply over Easter weekends and during December school holidays. Terms and conditions apply.

Additional services Will Solidarity drafts a free will for members. The document is then stored free of charge. Phone 012 362 1552 Solidarity Magazine The Solidarity Magazine deals with important labour issues and developments in the labour market. The magazine is published six times per year. Phone 0861 25 24 23 Weekly newsletter Solder is Solidarity's weekly newsletter and is emailed to members. It contains the latest news at Solidarity and in the South African labour market. Visit Recognition of previous membership New members at collective companies who can prove that they belonged to another union immediately prior to joining Solidarity are entitled to union benefits immediately, provided that if such members are already involved in litigation or a dispute when they join Solidarity, the Head Committee may limit membership benefits at its discretion. Phone 0861 25 24 23 Member service Solidarity's Service Centre offers a one-stop service to members. The Centre's highly trained staff are available from Mondays to Thursdays between 08:00 and 16:30 and on Fridays between 08:00 and 15:00 to deal with members' questions, problems, complaints and suggestions. Phone 0861 25 24 23



Countrywide member service Solidarity Head Office, Centurion Cnr DF Malan and Eendracht Streets, Kloofsig PO Box 11760, Centurion 0046 Tel: 012 644 4300/0861 25 24 23 Email:



Tel: 021 946 4440/4418

Tel: 051 430 6152/3

Fax: 021 949 4259

Fax: 051 430 6163



Address: 18 Du Toit Street, Bellville

Address: 58C Kellner Street, Westdene, Bloemfontein



Tel: 011 913 0783/1101/1105

Tel: 018 788 4861/018 786 2785

Fax: 011 913 3850

Fax: 011 388 9854



Address: 232 Rondebult Road, Libradene, Boksburg

Address: 74 Van Zyl Smit Street, Oberholzer, Carletonville

Lephalale (Ellisras)


Tel: 014 763 1174 / Fax: 014 763 1264

Tel: 018 468 8533 / Fax: 018 468 8563



Address: Shop 4, Marula Mile Mall,

Address: Buffelspark, Office 2,

35 Louis Botha Road, Ellisras

48 Buffeldoorn Avenue, Flamwood, Klerksdorp


Mashishing (Lydenburg)

Tel: 053 723 1604

Tel: 013 235 3698 / 013 235 4985

Fax: 053 723 1407

Fax: 013 235 1814



Address: Shop 1B, Prosperitas Building,

Address: Versekeringsforum Building,

Rietbok Street, Kathu

Cnr Viljoen and Maasdorp Streets, Lydenburg



Polokwane (Pietersburg)

Tel: 034 312 9711/9917

Tel: 015 296 0335

Fax: 034 312 5170

Fax: 015 296 0335



Address: 79 Harding Street, Sanlam Park,

Postal address: PO Box 849, Fauna Park 0787

Block B, Newcastle

Port Elizabeth


Tel: 041 364 3219 / 2925 / 3225

Tel: 012 335 9051/2

Fax: 041 364 2927

Fax: 012 335 9002



Postal address: PO Box 63788, Green Acres 6057

Address: Cnr Lambert Lee and Van Rensburg

Address: 52 Sixth Avenue, Newton Park, Port Elizabeth

Streets, Mayville, Pretoria

Richards Bay


Tel: 035 753 1935 / 035 753 1936

Tel: 014 592 4336

Fax: 035 753 1937

Fax: 014 592 4371



Address: 12 Anglers Rod Street, Meerensee,

Address: Cnr President Mbeki and Heystek Streets,

Richards Bay

Total Garage, Office 4, Rustenburg


Vaal Triangle

Tel: 017 634 5296

Tel: 016 931 3160

Fax: 017 634 5297

Fax: 016 931 3171 / 016 981 6718



Address: First floor, Cnr Joe Slovo and Moor Streets,

Address: 130 Rossini Boulevard, Vanderbijlpark

Extension 22, Secunda

eMalahleni (Witbank) Welkom


Tel: 013 656 3871

Tel: 057 352 6839/Fax: 057 357 2072

Fax: 013 656 6846



Address: Shop 5, The Strip,

Address: Bureau de Paul 2B, Corridor Crescent,

Metro Village, 312 Staats Road, Welkom

Route N4 Business Park, Ben Fleur X11

Solidarity Member's Guide 2016