Brain & Spinal Injury Handbook

Study Case

Ed Hudson’s Inspiring journey of recovery and resilience

RECOVERY &

RISING OUT OF THE BOX: Redefining rehabilitation with community physiotherapy REHABILITATION

CASE MANAGEMENT

Game changing treatment for spinal injuries

LONG-TERM INDUSTRY EXCELLENCE in the healthcare and mobility sector

FINANCIAL SUPPORT

DESIGNING OUT CLINICALISM: Creating beautiful functional homes for care & LEGAL

The importance of maximising rehabilitation

COMPLEX CARE

ANNUAL CONFERENCE JUNE 17 & 18 2025

“Getting suppor t f rom Alcedo means I can be at home

instead of a hospital, which is ver y impor tant to me. I have a much better quality of life at home than being at the spinal unit. I’ ve made huge

and can now get out of my wheelchair –something the doctors thought I would never do.”

instead of a hospital, which is ver y impor tant to me. I have a much better quality of life at home than being at the spinal unit. I’ ve made huge progress and can now get out of my wheelchair –something the doctors thought I would never do.”

WELCOME

Dear Reader,

Welcome to the 2025/2026 edition of this indispensable publication for patients, families, friends, case managers, lawyers, neuro rehab providers, caregivers, and all those impacted by brain or spinal injury.

The Brain & Spinal Injury Handbook is a vital and highly regarded resource for occupational therapists, lawyers, and healthcare professionals. This annual handbook serves as a crucial platform for sharing knowledge and experiences, and for raising awareness in the fields of medicine, law, and rehabilitation.

Our goal is to offer hope, comfort, and valuable information to our readers. We express our heartfelt gratitude to the contributors of this issue, whose insights enrich this publication.

If you have insights to share on brain and/or spinal injury, or wish to feature in our next issue please email: claire@sevenstarmedia.co.uk.

Until next year. The B&SI Handbook Team

A place to call home PUTTING CLIENTS AT THE HEART OF ACCESSIBLE LIVING

We are proud to provide disability property expertise for clients who experience catastrophic injuries following medical negligence or personal injury.

OOur expertise in property ﬁnding and disability architectural design is integral to supporting someone post-injury. While many of our clients who have settled a claim think it is the end of the journey, we know that ﬁnding and adapting a suitable property is very often just the beginning of achieving their new normal.

ur expertise in property ﬁnding and disability architectural design is integral to supporting someone post-injury. While many of our clients who have settled a claim think it is the end of the journey, we know that ﬁnding and adapting a suitable property is very often just the beginning of achieving their new normal.

At PLG Consultants , our experts become an integral part of our client’s multi-disciplinary team. We involve our clients in every aspect of the decision-making, including the property search and the design of their own homes.

For us, handing over an adapted home that is tailored speciﬁcally for them should be a huge cause for celebration. It is the beginning of the next chapter of their lives and a symbolic end to what is likely to have been the most traumatic period of their life. This is why it’s so important to us.

WE PLACE OUR CLIENTS AT THE HEART OF EVERYTHING WE DO

Joined-up thinking is our ethos. Our clients and their families have gone through something truly life-changing. We aim to provide continuity, a “can do” attitude and problem-solving to get everyone working together for their beneﬁt.

We know that every client is di erent. We guide them through this complex process and support them in making the most informed decisions in creating an accessible home.

clinical needs and personal preferences, and liaise with agents and vendors to proactively ﬁnd suitable properties. We carry out all the property viewings to assess suitability and manage the process from ﬁrst instruction to sales completion.

WE KNOW WHICH PROPERTIES CAN BE ADAPTED TO SUIT OUR CLIENTS’ NEEDS

Before we secure any property, we ensure they can be adapted to meet the indicidual needs of our clients.

We know that every client is di erent. We guide them through this complex process and support them in making the most informed decisions in creating an accessible home.

We become an integral part of our client’s multidisciplinary team

We ﬁnd interim property solutions and adapt them to make them suitable in the short term. We also ﬁnd homes for clients to purchase and adapt them into a forever home that provides sanctuary for rehabilitation.

ANDREW VALLIS

Our Property Finding team take their time to understand the type of property needed. Our consultants work closely with our clients, their care and legal teams to understand their

To provide conﬁdence, we o er a range of reports including Property Market Analysis, Pre-Purchase, Suitability and Feasibility. These support our recommendations that properties can be adapted and within budget and timescales.

Our in-house multiple awardwinning Architectural team are the experts in accessible deisgn. Our architects and designers create a detailed client brief which informs the speciﬁcations of the perfect home.

Our easy to understand, fourstage full-service architectural service transforms properties for clients with disabilities. This includes drawing plans, submitting and achieving planning permission, managing the onsite build process, and working closely with everyone involved in the process.

Our years of experience allow us to o er an invaluable architectural perspective as we simply know what works.

Tel: 0333 577 0809

Email: hello@plg.uk

Web: www.plg.uk

fuelled by passion and purpose

As the leading team of disability property finders and architects in the UK, we are dedicated to creating quality, accessible housing solutions - both temporary and permanent - for individuals affected by personal injury and medical negligence.

We pride ourselves in transforming properties into homes that meet the unique needs of each client. Our passion lies in designing spaces tailored to individual aspirations, keeping our clients at the heart of every project.

By forging meaningful partnerships with our clients, their families, litigation solicitors, deputies, case managers, occupational therapists, and care teams, we develop a clear understanding of each individual’s unique needs. This enables us to find and transform properties into comfortable havens that enhance mobility and independence.

Find out how we can support you and your clients by visiting our website.

We find joy and satisfaction in witnessing the positive impact that a meticulously designed, accessible, and innovative home has for everyone.

RECOVERY & REHABILITATION

8 Extending the reach of services for children with acquired brain injury

11 Rehabilitation that works at the right time, in the right way

12 Rising out the box - Redefining rehabilitation with community physiotherapy

14 Residential rehabilitation for individuals with polytrauma injuries

18 The interdisciplinary approach in neurorehabilitation: A path to holistic healing

20 Psychology-led approach to effective rehabilitation

22 Innovative rehabilitation: Using ceiling hoists for neurological disorders and injuries

24 Getting those with sudden disabilities home with WashPod

26 From idea to reality: The first 18 months of Healthsec Rehab

30 Fuelling recovery: the critical role of nutrition in brain & spinal injury rehab

31 Neurologic music therapy as part of multidisciplinary neuro rehabilitation

42 RMR Rehabilitation

46 BIS Services

48 Sleep apnoea in the brain injured population

52 A specialist adaptation construction company with a deep commitment to enhancing the lives of individuals

56 The importance of understanding values and interests in neurological rehabilitation

58 Rehab For Independence

59 Beth Cordrey occupational therapy bespoke occupational therapy & rehabilitation

60 Ed Hudson’s inspiring journey of recovery and resilience

68 William Martin Property Consultants Ltd

116 First Active 365 Homecare: Leading the way in specialist care

CASE MANAGEMENT

50 First-class case management services

70 StanleySmith Case Management: Our mission, vision and values

72 Game changing treatment for spinal injuries

74 Case management registration, regulation, and standards in the UK - how do they fit together?

83 Software that supports better care - How cloudbased digital case management is strengthening compliance in spinal injury rehabilitation

86 ABI Case Management Ltd

117 Corporé - Expert case management to empower recovery

COMPLEX CARE

32 CHD Rehabilitation: Supporting recovery through specialist rehabilitation and complex care

44 Sherwood Therapy Services

55 Quality Care: At home with Nutrix Homecare

57 Empowering U - A specialist provider of complex care and case management services

64 Designing out clinicalism: Creating beautiful, functional homes for care

80 The power of case management at Active Care Group

89 Libertatem Healthcare Group

92 Care that connects: Real lives, real impact

94 YorHealth: Above and beyond in complex care for paediatrics and adults

96 Complex care at home for independence, comfort and quality of life

98 Secure Healthcare Solutions: Specialising in person centred care for complex needs clients

104 OneCall24 Healthcare: Bespoke, rehabilitative care with clinical expertise

106 Nurseplus Care at home - Supporting complex needs with compassion and expertise

108 Jam Complex Care - Changing lives, one client at a time

112 Aspire Care - A family established nursing and care agency. Supporting clients in their own home with complex health diagnoses Ireland

118 Regaining Control: Expert complex care services for a confident recovery at home

119 Bespoke care provider - Care First 24

120 Empire state of mind - Supporting clients to achieve their goals

MEDICO-LEGAL

88 Jane James and Associates, expert witness reporting for over 35 years LONG-TERM SUPPORT

28 Functional electrical stimulation (FES) for correction of dropped foot

36 Why consistency of care delivers the best results in brain injury rehabilitation

84 Industry excellence in the healthcare and mobility sector

122 Mobility Hire are the No. 1 supplier of short & long-term rehabilitation and mobility equipment in the UK

126 “The conversion quality and the ease of use made the decision easier for us”

130 Enjoy the great outdoors like never before with the Quantum Outback

132 The Road to Independence - Driving opens up a world of possibilities, discover how you can experience the joy and freedom of being behind the wheel again

FINANCIAL & LEGAL

16 The importance of maximising rehabilitation

124 Rebuilding Shattered Lives is a movement to put the needs of injured people at the heart of policymaking

135 Life-changing bespoke support after serious injury

136 Case Study: Benefits of appointing a professional trustee for a personal injury trust

140 One Sqaure Chambers - Leading experts, specialists acting for a multitude of clients in all forms of personal injury

PERSONAL PROFILES & CONTACTS

142 Brain & Spinal Injury contact information

145 Personal profiles

146 A very special thank-you to all our contributors

Executive Editor Lee Gatland lee.gatland@sevenstarmedia.co.uk

Art Director Richard Hejsak richard@sevenstarmedia.co.uk

Sales Team Claire Hollingdale claire@sevenstarmedia.co.uk Tel: 01959 543 659

Extending the reach of services for CHILDREN WITH ACQUIRED BRAIN INJURY

The Children’s Trust’s community service enables children and families from across the country to receive essential support.

We launched our new community service at the end of 2022 with a flexible three-tiered approach which harnesses the power of digital information and remote rehabilitation, alongside intensive community-based rehabilitation.

DIGITAL INFORMATION - BUMPS HAPPEN

The Bumps Happen website delivers clear information which enables parents to better understand support and care for their child post-concussion including what they should be looking out for, and what action to take. It also acts as a first-step resource for GPs, teachers and other professionals working with children post-concussion.

The website is designed to be self-service, meaning users should be able to get the information required without needing to interact with a clinician, although one can be contacted should families need further support or information. The site also has a dedicated chatbot feature, curated by a fictional head injury specialist, Zoe, who guides users to the information they need through a series of multiple-choice questions.

VIRTUAL ABI TEAM

The second tier of the service is a national virtual ABI team whereby clinicians offer targeted education, advice and signposting to those supporting children with brain injuries.

It is needs-led and tailored to the individual needs of each family - it’s not just one initial consultation. Our clinicians offer sessions with the child, family and/or education setting, flexed around their routines, designed to be accessible and to work around people’s busy

schedules. They frequently deliver brain injury education sessions and training on fatigue management, which is a common after-effect of a brain injury.

This information and understanding is often the start of positive change for the child as it enables them to gradually increase their participation in education and other activities.

COMMUNITY REHABILITATION SERVICE

The third tier of the service is for those children who would benefit from hands-on and/or more intensive therapy to work on identified goals.

Our team is able to travel within approximately 1 hour’s drive time from Tadworth, Surrey (junction 8, M25). We deliver sessions in the most appropriate setting for the child, which includes their home or school. Providing therapy in context means strategies can be adapted and practiced, relevant to that specific context, facilitating carry-over and integration so that the child and those around them can continue their own therapy. We welcome families who can travel to Tadworth to benefit from outpatient support on-site which provides them with access to our facilities, such as our hydrotherapy pool and specialist technology. For families outside of an hour’s drivetime our team can provide interdisciplinary specialist assessments. or provide support virtually, if appropriate.

If you’re supporting a child or young person with an acquired brain injury who would benefit from any of our services, please get in touch as below ■

Call us on: 01737 365 080

Web: bumps-happen.co.uk

Web: thechildrenstrust.org.uk

Email: childrenstrust.tctplacements@nhs.net

Susie Nolan

Services and support for children with brain injury

Specialist neurorehabilitation

From our national centre of excellence in Tadworth, Surrey (junction 8, M25), our multidisciplinary team combines medical care, therapy, education, play and family support, delivering the most complex rehabilitation outside of a hospital setting.

Support in your community

Specialist goal-orientated neurorehabilitation delivered in the child’s environment (at home and/or in school), offering information and resources, hands-on multidisciplinary therapy for children and young people living in the South-East, and virtual and hybrid packages of support for those further afield.

Please contact our dedicated placements team to find out more or to make a referral. +44 (0)1737 365 080 placements@thechildrenstrust.org.uk childrenstrust.tctplacements@nhs.net (for those working in the NHS and using secure mail)

Further information about all of our services is available on our website thechildrenstrust.org.uk/our-services Our key services

Rebuilding Lives Through Clinican-led Rehabilitation

TAILORED. TRUSTED. TRANSPARENT.

Proactive, personalised rehabilitation for people of all ages following serious injury, focused on what really matters. From initial assessment to long-term recovery, Think Therapy 1st delivers client-led support build around real lives, not just treatment.

WHAT SETS THINK THERAPY 1ST APART

Clinician-led from start to ﬁnish

Rehabilitation embedded in daily routines

Transparent, ﬁxed-fee service packages

Local specialist rehabilitation occupational therapists (SROT) with consistent national standards

Dedicated referrer support from initial enquiry to ﬁnal outcome

No two journeys are the same. Think Therapy 1st delivers practical, evidence-based rehabilitation shaped around lifestyles, priorities, and recovery goals.

Rehabilitation That Works AT THE RIGHT TIME, IN THE RIGHT WAY

Rehabilitation is more than a process; it’s a journey, and no two routes are the same. Think Therapy 1st (TT1st) uses an approach that’s as dynamic, responsive, and individual as the clients being supported

RIGID pathways or predefined solutions become barriers to engagement and meaningful recovery.

Instead, TT1st adapts to real-life challenges, ensuring rehabilitation is practical, engaging, and always moving forward at the pace the client needs.

Recovery after a serious injury isn’t just about healing; it’s about rebuilding abilities, confidence, and independence to live the life the client wants. Too often, rehabilitation is delayed or fragmented, creating unnecessary barriers to progress. At TT1st, the focus is on recovery that builds independence beyond healing, ensuring rehabilitation that ultimately supports each client’s goals and return to daily life.

IMPACTFUL REHABILITATION THAT WORKS

TT1st works closely with clients to ensure rehabilitation is embedded into their daily routines, helping them overcome everyday barriers and take ownership of their recovery. Whether it’s finding creative solutions, adjusting to new challenges, or bringing the right professionals together at the right time, this approach is designed to work in the client’s real world, not just on paper.

With Think Therapy 1st, rehabilitation is:

Flexible and responsive - Adapting therapy to real-life challenges and evolving needs.

Practical and engaging - Helping clients build confidence and skills in ways that matter to them.

Timely and structured - Preventing delays and keeping rehabilitation on track.

Evidence-based and outcome-driven - Providing clear progress tracking to support recovery and long-term planning.

Seamlessly coordinated - Ensuring all professionals involved work together to maintain momentum.

When Sarah, a 38-year-old schoolteacher, sustained spinal cord and head injuries in a cycling accident, she faced significant cognitive and physical challenges that made returning to work seem impossible. Tasks such as planning

lessons, managing sensory overload, and even navigating busy spaces felt overwhelming.

Recovery after a serious injury isn’t just about healing; it’s about rebuilding abilities, confidence, and independence to live the life the client wants.

Working alongside TT1st, the focus was shifted from the medical recovery, to regaining independence. Rather than following a rigid program, rehabilitation was built around her goals, and every session had a practical purpose based on a fun activity for Sarah. Sessions focused on building cognitive endurance, managing fatigue, pain, and developing strategies to handle classroom demands. A structured return-to-work plan was developed in collaboration with her employer, allowing her to reintegrate into her role while feeling supported. Within 18 months, Sarah transitioned back to teaching in a sustainable and fulfilling way - an outcome that she and the referrers could initially not foresee.

A

COLLABORATIVE APPROACH TO REHABILITATION

TT1st sees the bigger picture, balancing clinical expertise with human insight; by stepping into the client’s world, working alongside them, and empowering them to take ownership of their recovery. As an occupational therapy-led service, Specialist Rehabilitation Occupational Therapists provide both therapy and case coordination, ensuring a joined-up approach tailored to each client. TT1st has established a nationwide network of multidisciplinary professionals, combined with a deep understanding of rehabilitation in a litigation context, to ensure every client receives the right support, at the right time. ■

For further information contact: Stephanie Fleet: stephanie.fleet@tt1st.co.uk Web: www.tt1st.co.uk

RISING OUT THE BOX Redefining Rehabilitation with Community Physiotherapy

By Jayne Hallford & Jane Raleigh, Chartered Physiotherapists

Specialising in Neurology at SP Therapy Services

Rehabilitation is more than recovering physical function; it’s about reinvigorating lives, empowering individuals to thrive, and igniting sparks of confidence that extend far beyond the clinic. Across the UK, people with neurological conditions are challenging expectations, showing that rehabilitation doesn’t have to fit a mould and physical disability does not define the individual. Rehabilitation can, and should, be as dynamic as the individuals themselves. At the heart of this transformation lies the ability to think out the box; pushing boundaries and finding creative solutions that help people reclaim their independence.

There is a consensus that rehabilitation should be patientcentred but with a focus on outcomes it can sometimes become prescriptive. Ultimately, rehabilitation should enable the individual to take ownership of their physical health and well-being by supporting them to engage in activities that inspire them to be physically active.

These are stories of innovation, teamwork, and determination. Where physiotherapy goes beyond traditional boundaries, weaving physical recovery with personal aspirations and community connections - turning challenges into triumphs.

THERAPY TO THEATRE - E’S JOURNEY TO LEADING LADY

E, 30, has dystonic cerebral palsy that affects her ability to move. For years, E had dreamt of performing on stage as the leading lady rising up in front of her audience, but with her complex condition, the dream seemed out of reach. Gym sessions, strength training, and mobility work were key parts of her rehabilitation journey, but whilst working with Jayne Hallford, Community Physio, her dream evolved from rehabilitation to self-expression through theatre.

Whilst working with Jayne Hallford, her dream evolved from rehabilitation to self-expression through theatre.

Jayne, seeing the potential for movement to become a form of personal expression, supported E’s involvement in a local theatre production in Barnsley, South Yorkshire. E was to play the leading lady—a ballerina who rose gracefully out of a box. This symbolic moment was the pinnacle of her performance, representing both her personal triumph and her journey through physiotherapy. However, E faced a major barrier: her ability to stand and rise safely from the box was unachievable with her current physical limitations.

So, Jayne problem-solved, evolving from therapist to director and behind-the-scenes superhero! She conducted a thorough moving and handling assessment, working alongside the theatre crew to understand the best ways to safely support E’s movements on stage. She then joined the crew in the staging plan, teaching them how to safely assist E and

support her as she performed. This collaboration ensured E could rise out of the box as part of the performance, demonstrating how creative, community-based physiotherapy can turn a barrier into an opportunity. This innovative and inclusive approach to rehabilitation allowed E to not just overcome a physical challenge, but to experience a deeply transformative moment that shattered the limits she once believed existed, revealing just how much she could achieve than she ever thought possible.

SADDLE TO STRENGTH - M’S RIDE TO CONFIDENCE AND CONNECTION

M, 26, has cerebral palsy, visual impairment, and autism. While he could walk short distances independently, his confidence had taken a hit after a long period of social isolation post-COVID. He always dreamed of riding a horse, but the thought of mounting a real horse seemed like an impossible hurdle, and his self-doubt kept him from reaching that dream.

The transformation was remarkable.

Enter Jane Raleigh, Community Physio, who immediately saw the potential for creative problem-solving. Rather than pushing M too quickly onto a real horse, she introduced him to Ben— the horse simulator in Wakefield, West Yorkshire. Ben was no ordinary piece of equipment; it’s a game-changing tool that replicates the rhythmic motion of a horse, giving M a safe and controlled space to build his confidence and strength.

The transformation was remarkable. Initially, M struggled with body alignment, his balance unsteady as he faced the challenge. But after a few sessions, things started to click. What began as a simple task of maintaining posture soon evolved into a more dynamic routine, where M could trot, shift his weight, and work on core strength—skills that would make any equestrian proud.

But the benefits didn’t stop at physical progress. M’s sessions with Ben became a place for him to connect with others who shared his love for horses. He not only grew in physical confidence but also gained a sense of belonging and social connection, forging meaningful friendships with fellow horse enthusiasts.

Through this creative intervention, M’s confidence soared, and he realised that with the right approach and determination, any goal—however big—could be achieved.

PLAY TO PROGRESS - R’S PATH TO STRENGTH AND STABILITY

R, 26, was an active young woman before she developed Functional Neurological Disorder (FND), which led her to rely on a wheelchair for mobility. Her goal was to move away from a power wheelchair and gain more independence, but traditional rehabilitation methods felt disconnected from her interests and daily life.

Jane Raleigh, ever the innovator, saw an opportunity to turn R’s love for animals into a therapeutic tool. One day, R was given a kitten, and her joy was palpable. Jane recognised that R’s natural motivation to interact with the kitten could be leveraged to address her physical goals in a more creative, engaging way.

Jane recognised that R’s natural motivation to interact with the kitten could be leveraged to address her physical goals in a more creative, engaging way.

Jane introduced R to a series of exercises involving the kitten and various cat toys. These simple yet effective activities were designed to build R’s core stability as she interacted with the cat, forcing her to engage her upper limbs for balance and movement - all while maintaining her core stability.

This playful approach not only enhanced R’s physical strength, but it also fostered a sense of enjoyment and autonomy in her rehabilitation. It proved that creativity, combined with a personalised approach, could help R meet her physical goals while also bringing joy into the process.

R is now engaged and taking responsibility for maintaining her own health and wellbeing by attending her local gym in Lancashire with her support workers.

THE CREATIVE EDGE OF COMMUNITY PHYSIOTHERAPY

These stories represent the very essence of what it means to think outside the box in rehabilitation. Whether it’s integrating physiotherapy into community theatre, creating innovative ways to build confidence, or using pets as a tool for strength training, the key to successful rehabilitation lies in creativity and adaptability. As Community Physiotherapists, our role is not just to treat a condition, but to unlock each person’s potential to re-engage in their community in the most empowering way possible.

ABOUT SP THERAPY SERVICES

SP Therapy Services are a team of chartered physiotherapists who are neurological specialists, providing communitybased physiotherapy across the regions of Lancashire, Greater Manchester, and Yorkshire. The physiotherapists are specialists in treating both adults and children with acquired brain injury, spinal cord injury and complex neurological conditions. 2025 marks the 27th year of SP Therapy Services providing Community Neurological Physiotherapy to patients, improving their quality of life and helping to integrate them back into their communities. ■

If you wish to know more contact us on info@sptherapyservices.co.uk Web: www.sptherapyservices.co.uk

Residential Rehabilitation for individuals with POLYTRAUMA INJURIES

STEPS Rehabilitation celebrates its 8th anniversary in 2025 as a unique facility for individuals recovering from brain injury, spinal cord injury, complex orthopaedic injuries, polytrauma injuries and traumatic amputation.

SSince its launch in May 2017, STEPS has consistently challenged conventional norms in the fi eld of residential rehabilitation, spearheading innovative approaches and establishing new benchmarks in standards of rehabilitation. STEPS provides an interdisciplinary approach that sets new standards in neurological rehabilitation.

ince its launch in May 2017, STEPS has consistently challenged conventional norms in the ﬁeld of residential rehabilitation, spearheading innovative approaches and establishing new benchmarks in standards of rehabilitation. STEPS provides an interdisciplinary approach that sets new standards in neurological rehabilitation.

“Because our clients typically have complex, polytrauma injuries including those in a prolonged disorder of consciousness (PDoC) state, our service has been designed to deliver an extensive range of medical expertise, therapies, and rehabilitation, all provided in our own building,” explains Founder and Head of Business Development, Jules Shiel-Boulger.

“We have 23 bedrooms, two rehabilitation gyms and an on-site hydrotherapy pool, and we work hard to create the non-clinical feel that STEPS has become known for. Our unique environment and interdisciplinary way of working enables us to deliver personalised, intensive rehabilitation programmes that maximise clinical outcomes for our clients.”

“We have 23 bedrooms, two rehabilitation gyms and an on-site hydrotherapy pool, and we work hard to create the nonclinical feel that STEPS has become known for. Our unique environment and interdisciplinary way of working enables us to deliver personalised, intensive rehabilitation programmes that maximise clinical outcomes for our clients.

1 6 TRO UTBECK ROAD OUR NEW FA M I LIY A CCO M OD ATION

16 TROUTBECK ROAD OUR NEW FAMILY ACCOMMODATION

STEPS Rehabilitation recognises that family plays a crucial role in the rehabilitation process. In line with its commitment to family-centred care, STEPS now offers a beautifully renovated property available for rent exclusively to the families of our clients.

STEPS Rehabilitation recognises that family plays a crucial role in the rehabilitation process. In line with its commitment to family-centred care, STEPS now o ers a beautifully renovated property available for rent exclusively to the families of our clients.

Located just a short walk from STEPS, this property offers a peaceful and comfortable space for families to stay close to their loved ones during their rehabilitation. The property features three bedrooms, a modern kitchen/diner, a comfortable lounge, and a private garden. The property provides families with the opportunity to be actively involved in their loved one’s rehabilitation journey.

WORLD-LEADING

RE HABI LITATION TECHNOLOGY

WORLD-LEADING REHABILITATION TECHNOLOGY

At the heart of STEPS’ o ering is world-leading rehabilitation technology, the facility boasts a comprehensive suite of solutions including robotics, virtual reality, augmented reality, and wearable devices all designed to optimise neurohabilitation. The latest additions include the Strolll® AR system and the MyoPro mark2.

At the heart of STEPS’ offering is world-leading rehabilitation technology, the facility boasts a comprehensive suite of solutions including robotics, virtual reality, augmented reality, and wearable devices all designed to optimise neurorehabilitation. The latest additions include the Strolll® AR system and the MyoPro mark2.

The Strolll® system harnesses augmented reality to seamlessly integrate digital elements with the physical world, enabling clinicians to deliver immersive therapy through interactive exercise games and cueing strategies, beneﬁting both physical and psychological recovery.

The MyoPro mark2, is an advanced myoelectric orthosis designed to assist individuals with upper-limb paralysis or weakness. The next-generation device helps individuals regain independence, enabling them to perform daily tasks like eating, carrying objects, and completing household chores.

REIMAGINING

REIMAGINING REHABILITATION

STEPS Rehabilitation embraces a comprehensive interdisciplinary approach to a client’s rehabilitation. Every aspect of a client’s rehabilitation journey is meticulously considered, from addressing nutrition to devising innovative programmes that integrate multiple therapies in one session, all delivered in a residential setting that promotes a collegiate atmosphere.

The facility’s interdisciplinary approach brings together traditional therapies, world-leading rehabilitation technology, and specialist clinical expertise. The team comprises of consultants specialising in brain injury, amputations, and spinal injury rehabilitation medicine, neuropsychologists and specialist nursing and therapy teams. This collaborative e ort has positioned STEPS as one of the UK’s leading rehabilitation facilities.

RE HABI LITATION enquiries@stepsrehabilitation.co.uk stepsrehabilitation.co.uk

The facility’s interdisciplinary approach brings together traditional therapies, world-leading rehabilitation technology, and specialist clinical expertise. The team comprises of consultants specialising in brain injury, amputations, and spinal injury rehabilitation medicine, neuropsychologists and specialist nursing and therapy teams. This collaborative effort has positioned STEPS as one of the UK’s leading rehabilitation facilities. ■

enquiries@stepsrehabilitation.co.uk www.stepsrehabilitation.co.uk

Our purpose built, family-run facility in Sheffield is home to the very latest in rehabilitation technology from around the world. We combine technology with clinical expertise and therapeutic treatments to enable clients to reach their full potential.

AMPUTEE

The Importance of MAXIMISING REHABILITATION

A claimant in a catastrophic injuries claim must maximise their rehabilitation to obtain the best possible compensation, writes Ben Townsend, a partner at specialist litigation solicitors Stewarts.

The main result a catastrophic injuries solicitor can deliver from a compensation claim is a sum of money for the claimant. There are different ways the money can be paid. However it is paid, it is intended, as far as possible, to place the claimant in the position they would have been in had their injuries not occurred.

The compensation cannot cure their injuries, but it can provide opportunities for rehabilitation and enable the claimant to pursue former interests and hobbies. It is vital that the claimant uses the opportunities that arise once interim compensation payments become available to them.

FUNDS BECOMING AVAILABLE

There are a variety of ways in which money can become available to a claimant during their compensation claim. First, their rehabilitation may be funded directly by the defendant’s insurance company under the rehabilitation code.

Second, goods and/or services may be provided through statutory services, such as a wheelchair or care. If funds are not otherwise available, the claimant’s solicitor should help the claimant receive as much assistance as possible from statutory services. The claimant is not obliged to use statutory services, but it may be appropriate to use them even if interim payments are available.

Third, in many cases, money will become available through one or more interim payments of compensation by the defendant. These are payments on account of the final compensation settlement the claimant will be awarded.

The most important of these is interim payments, which the claimant can start to receive at any point before final settlement of the claim. They are more likely to be made once fault on the defendant’s part has been conceded, but they can be made at any point, depending upon the circumstances of the case. Sometimes, the defendant’s

insurer will agree to make an interim payment during the first conversation about the case with the claimant’s solicitor. One of the key jobs of the claimant’s solicitor is to press the defendant’s insurance company to make interim payments. Whatever funds or assistance is provided, the claimant should use the money and/or equipment and services to make the best possible recovery from their injuries. Maximising their recovery will also help both sides to understand the full extent of the claimant’s injuries. This allows more effective and quicker settlement negotiations to take place.

MAXIMISING REHABILITATION POTENTIAL

Interim payments are made once it is clear the claimant is likely to succeed with their compensation claim, at least to some extent. Once interim payments are available, the claimant must decide how best to spend them. They will receive expert advice on this from the legal and rehabilitation teams working with them.

The most important of these is interim payments, which the claimant can start to receive at any point before final settlement of the claim.

The money will often partly replace earnings that are no longer coming into the household because of the claimant’s injuries. The claimant will also need to use the money to pay for rehabilitation. This will include equipment and therapies recommended by the multidisciplinary rehabilitation team assembled by their case manager to support them.

EXPLORING INTERESTS

The claimant should use the opportunity for rehabilitation but should not restrict themselves to medically indicated interventions. They should also explore the interests and hobbies they had before their accident, as well as any new

Ben Townsend

ones they may like to try.

Often, claimants feel discouraged because they presume they will be prevented from taking part in the interests and hobbies they had before their injuries. However, for many claimants, their injuries will not stop them from taking part. They will often need to purchase new equipment and adjust how they approach their interests. For instance, a claimant who wants to return to skiing post-injury may face higher travel expenses. Depending upon the type of injury they have sustained, they may require equipment to allow them to ski, such as a specialised prosthesis for an amputee or a ski chair for a person with paraplegia.

It is important that a claimant who is interested in skiing explores the options with the help of their case manager and experiments with going on a skiing holiday. Through experimenting with the ways in which they can rejoin their hobby, the claimant can identify what equipment and adaptations work for them and their cost. This will give them the best opportunity to return to their interest in an enjoyable way.

It is important that a claimant who is interested in skiing explores the options with the help of their case manager and experiments with going on a skiing holiday.

An added benefit of trying out hobbies is that it is much more compelling to provide lived experience to the court justifying the expenditure.

It is easier to say to a judge: “I really like taking part in this hobby, so I spent this extra money on it, and I would like to be provided money which will allow me to continue to take part in it for the rest of my life.” It is more difficult to say to a judge: “I would like to take part in this hobby in the future, and this is what I think it will cost.”

Experimenting with the hobby means the costs incurred and projected into the future will be more accurate than estimates based solely on expert evidence, as they will take into account expenses that may not otherwise be considered. For instance, as part of a skiing trip, the claimant may require extra legroom on an aeroplane, which may not have been anticipated beforehand.

CONCLUSION

It is often not difficult to obtain money to settle catastrophic injury claims. Obtaining the correct sum of money is always more challenging.

If a claimant explores their interests and hobbies with the input of experienced legal and rehabilitation teams, they will maximise their opportunities to recover from their injuries and secure the level of compensation they truly require. ■

The Interdisciplinary Approach in Neurorehabilitation: A PATH TO HOLISTIC HEALING

Lyndsey Urry, Clinical Lead at Askham Rehab

The complexity of health challenges, particularly in neurorehabilitation, requires innovative approaches that transcend traditional disciplinary boundaries. The interdisciplinary approach has emerged as a critical method to address these complexities, fostering collaboration among various specialists to achieve holistic care for patients.

WHAT IS THE INTERDISCIPLINARY APPROACH?

The interdisciplinary approach involves a collaborative, coordinated effort among professionals from different disciplines working together toward shared goals. Unlike the multidisciplinary approach, working independently within their respective domains, team members in an interdisciplinary framework engage in ongoing communication, share insights, and integrate their expertise to create a cohesive care plan tailored to the unique needs of each individual.

HOW ASKHAM REHAB IMPLEMENTS THE INTERDISCIPLINARY APPROACH

Askham Rehab fosters an environment where we work seamlessly together to optimise outcomes for residents. This ethos begins with the composition of the interdisciplinary team, which comprises of our Consultant in Neurorehabilitation medicine, Dr Fahim Anwar, and physiotherapists, occupational therapists, speech and language therapists, neuropsychologists, nurses, and support workers. Each member brings unique expertise, contributing to the creation of comprehensive, integrated care plans.

Weekly interdisciplinary meetings and goal-setting sessions ensure that all professionals are aligned in their approach. These meetings facilitate the synthesis of input into a single, unified rehabilitation progress document that is tailored to the resident’s goals.

Central to Askham Rehab’s approach is its unwavering commitment to a resident-centered focus, where the resident and families are integral participants in the rehabilitation process. Their perspectives and preferences are actively sought and valued, ensuring that care plans are not only clinically robust but reflective of the resident’s individual aspirations and needs. This inclusive approach fosters trust and encourages a deeper sense of engagement in the recovery journey.

BENEFITS TO NEUROREHABILITATION RESIDENTS

This approach provides substantial benefits to residents, enhancing both the process and outcomes of

neurorehabilitation. By addressing every facet of a resident’s condition this facilitates holistic recovery. The integration of therapies ensures synergy between interventions, which eliminates overlaps and enhances the overall effectiveness of treatment.

Residents experience an improved quality of life as the interdisciplinary team works cohesively to create comprehensive care strategies that address not just medical needs but also emotional well-being and social reintegration.

CONCLUSION

The interdisciplinary approach represents a paradigm shift in neurorehabilitation, enabling tailored, holistic care that addresses all multifaceted needs. At Residential Neurorehabilitation units like Askham Rehab, this approach not only optimises the chances of achieving meaningful outcomes but ensures that residents remain supported throughout their journey. By treating individuals as active collaborators in their recovery, the approach empowers them, fostering a sense of control and motivation that is crucial for sustained progress and an improved quality of life. ■

To see more examples of what we have been able to achieve with this approach, please visit: www.askhamrehab.com

Specialist

Brain & Spinal Injury

Neurorehabilitation for Brain & Spinal Injury

Comprehensive | Measurable | Life-Changing

Complex Rehabilitation in the East of England

rehabilitation for individuals recovering from from personalised pathways that integrate retraining — supporting both physical recovery

Askham Rehab delivers highly specialist, interdisciplinary rehabilitation for individuals recovering from life-changing brain and spinal injuries. Our patients benefit from personalised pathways that integrate clinical expertise, advanced technology, and functional retraining — supporting both physical recovery and long-term independence.

Clinical Spotlight: Real-World Outcomes

Spinal Rehab

Deborah’s Journey

Cervical Myelopathy & Spinal Rehab

progressive immobility, Deborah worked regain her strength, confidence, and Askham Rehab, she returned home without stick, managing household tasks, and again.

Following spinal surgery and progressive immobility, Deborah worked with our interdisciplinary team to regain her strength, confidence, and independence. After six weeks at Askham Rehab, she returned home without a care package — walking with a stick, managing household tasks, and engaging in her community again.

Complex Needs

Luke’s Journey

Transverse Myelitis & Complex Needs

with a rare spinal cord condition, arrived and fully dependent. Through structured therapy, assistive technology, and psychological self-propelling in a wheelchair, managing personal family life in an adapted home.

Luke, a young father diagnosed with a rare spinal cord condition, arrived at Askham non-weight-bearing and fully dependent. Through structured physiotherapy, occupational therapy, assistive technology, and psychological support, he progressed to self-propelling in a wheelchair, managing personal care, and preparing to return to family life in an adapted home.

Why Choose Askham Rehab?

Neuro physios, OTs, psychologists, speech and nurses, and consultant.

Interdisciplinary Expertise: Neuro physios, OTs, psychologists, speech and language therapist, orthotists, nurses, and consultant.

FIM/FAM HADS, Goal attainment scaling, fatigue training

Evidence-Based Practice: FIM/FAM HADS, Goal attainment scaling, fatigue & functional assessment and training

Omego, Pablo, Tymo, Myro, Amadeo, SaeboStim,

Advanced Technologies: Omego, Pablo, Tymo, Myro, Amadeo, SaeboStim, and hydrotherapy

On-site flats for ADL simulation, risk assessment, discharge planning

Real-World Preparation: On-site flats for ADL simulation, risk assessment, independence trials and discharge planning

Psychology-led approach to EFFECTIVE REHABILITATION

Richardson Care has pioneered a person-centred, psychology-led approach to deliver positive, life-changing outcomes for survivors of brain injury.

“We have always believed that effective therapy and enhanced quality of life starts with an individual’s well-being, and neuropsychology support is a cornerstone of this,” says Laura Richardson-Cheater, Director at Richardson Care. “Feeling safe and secure in their own environment is crucial to service users settling in and engaging in other therapies, such as physiotherapy, occupational therapy, and/or speech and language therapy.”

The psychology team comprises Clinical Head, Dr Pedro Grilo, and four Assistant Psychologists. They are supported by a multi-disciplinary team of neuro specialists. And with a total of less than 80 service users, this means that Richardson Care has a high ratio of therapists to service users across all of its services to deliver personalised care.

COGNITIVE REHABILITATION

well-being and cognitive skills, then they are more likely to engage more in the therapies offered – whether it’s occupational, physio or speech and language therapy. Of course, there are always ups and downs, but this tends to lead to further benefits and increased well-being.”

As well as the specific therapies provided by the neuro specialists, Activity Support Workers at Richardson Care support each individual to develop their own interests and take part in daily activities that they enjoy.

These may be interests that they had before sustaining a brain injury. They might be baking, gardening, woodwork, playing or watching live sport, caring for animals, going to the theatre or cinema, going fishing, or doing voluntary work. These help brain injury survivors to connect with their former selves and find fulfilment in their lives.

REDUCED RELIANCE ON DRUG THERAPIES

The psychology team offers a range of specialist therapies to promote well-being and to support cognitive rehabilitation after brain injury. This aims to promote and reinforce growth in areas such as memory, concentration, attention, communication and social interaction.

A focus on psychosocial approaches can reduce the reliance on drug therapy

In addition, service users are supported to better regulate their emotional responses to situations, manage their behaviours and to recover from traumatic experiences that impact on their current lives.

Laura Richardson-Cheater adds: “It’s a virtuous circle – if you can support someone to increase their mental

“We have also found that a focus on psychosocial approaches, carefully balanced with drug therapies, has gradually reduced the reliance on drug therapy for some of our service users” continues Laura. “This has helped them to exceed previous expectations and achieve much better outcomes over the longer term. This was an approach that my father pioneered when he established the organisation more than 35 years ago. It was very unusual at the time.”

Richardson Care has three specialist brain injury services in Northampton. Call 01604 791266 to find out more and arrange a visit.

Email: admissions@richardsoncares.co.uk Web: www.richardsoncares.co.uk

Laura RichardsonCheater

Providing person-centred care in a safe and enabling environment allows service users to fulfil their potential.

• Family-orientated brain injury rehabilitation

• Specialist clinical input in a homely environment

• A holistic approach combining a high-calibre MDT and experienced care team

• Holidays and supported home visits included in care plans

• A focus on community participation and a wide range of activities

At Richardson Care we have a portfolio of specialist brain injury rehab services in Northampton, creating a seamless and flexible care pathway.

“Staff are kind, careful and professional….we agree 110% that our son’s quality of life has improved since he arrived at Richardson Care.”

Innovative Rehabilitation: USING CEILING HOISTS FOR NEUROLOGICAL DISORDERS AND INJURIES

The Guldmann Trainer Module, integrated within the GH3+ ceiling hoist, offers dynamic weight relief, significantly expanding the possibilities for rehabilitation of neurological disorders and injuries. This innovative solution provides essential support and stability, enabling patients to engage in more intensive and varied exercises, ultimately enhancing their rehabilitation journey.

THE Guldmann GH3+ ceiling hoist with Trainer Module and positioning lock was fitted into Neuro Physio Connects’ specialist neurological rehabilitation gym to provide the clinic with the capability to expand and enhance their clients rehabilitation. When used in conjunction with versatile gym equipment training sessions can be adapted to each individual’s needs and goals.

The state-of-the-art neurological rehabilitation gym offers a safe and adaptive environment for individuals with neurological conditions, such as stroke, traumatic brain injury, multiple sclerosis, Parkinson’s disease, and spinal cord injuries.

YOUNG CLIENT WITH SPINAL CORD INJURY

This patient faced challenges in mobilising short distances with elbow crutches due to an abnormal gait pattern. Treatment focused on correcting the gait pattern, specifically working on heel strike to toe off. The ceiling hoist allowed the therapist to work on the patient’s ankle without concerns about balance, when used in conjunction with a treadmill, the patient was able to mobilise more quickly and confidently over longer distances than they would in an open space. The Trainer Module provided a safety net for open space mobilising, multidirectional movement, and balance training.

to falls. Treatment involved using a gait sling with ceiling hoist and Trainer Module to support her during mobility exercises. The hoist allowed her to move through open space and step over obstacles, providing stability and preventing falls when her legs fatigued. Initially, the patient struggled with mobility due to fatigue and weakness.

However, the use of the hoist created a safe environment for her to practice walking, gradually boosting her confidence and balance. This ultimately enhanced her ability to move independently with greater safety.

The innovative ceiling hoist with Trainer Module offers several benefits in neurological rehabilitation. Ceiling hoists support better long-term mobility and rehabilitation outcomes by enabling more intensive and varied exercises. Overall, they help create a safer and more efficient rehabilitation environment, promoting faster and more effective recovery where possible. ■

The Trainer Module has transformed our clients’ rehabilitation journeys. It empowers them to exceed their limits by offering a sense of security and confidence while using the ceiling hoist.

As a result, the patient is now independently mobile, working on plyometrics to start running, and has been able to go on to university, living away from home.

PATIENT WITH MULTIPLE SCLEROSIS

The patient experienced slow movement, difficulty with hip and knee flexion, and sudden fatigue in her legs, often leading

Ben Ruby, the owner of Neuro Physio Connect and a specialist in neurological physiotherapy

Web: www.guldmann.com/uk

Email: info_uk@guldmann.com

Getting Those with Sudden Disabilities Home WITH WASHPOD

Everyone who is involved in the rehabilitation of people with brain and spinal cord injuries have to consider all aspects of your client’s daily life, to maximise their potential. This will include advising on therapies and facilities that will aid their independence, recovery and mental welfare. Whether you are working with Court Deputies or in a team with other healthcare professionals, it’s important that you know the range of products available to achieve this.

The WashPod range of modular, temporary, disabled wetrooms could help provide rapid and adaptable dignified bathing solutions across a range of situations.

HARDLY ASPIRATIONAL!

No one sets out in life hoping that they will get a WashPod one day. It’s hardly aspirational. Sadly, it’s for circumstances when the dice have rolled against you or poor health, or even old age is getting the better of you.

But a WashPod can help those who have experienced trauma that has turned their life upside down and presented them with a whole new raft of challenges. These are people who may have had no time to plan or adjust that you, the professionals, are trying to do your best for and have the privilege of helping at these deeply difficult life moments.

What is it that they want most at these vulnerable times and what will they be looking to you to help provide?

1. Probably firstly, they want to get home and try to get on with their lives in familiar surroundings. Hospitals, rehab facilities and similar institutions are depressing places at the best of times and when your morale is low, recovery can be seriously impeded by such mental battles.

2. Secondly, they will probably want to see something happen quickly that can help them which is very difficult if this relies on the slow-moving mechanics of the law.

They will want to feel someone is listening, helping and acting for them. Very much a role you all play.

They want to have the best chance to heal quickly.

And probably most importantly, they will want independence and dignity. When the rest of their lives are out of control, this is the area they will most want to control.

The current range of eight WashPod models – both internal and external – have used the expertise of modular specialists and inclusive design architects. They can be bought or rented and the key is that they don’t require any major adaptations.

WashPods are Plug n Play, and work with a Saniflow, Digipump, Macerator team which means they’re totally selfcontained and we simply run two waste and water pipes to the most SUITABLE point in the property and then plug into the domestic waste and water. This means that they don’t have to be in the same room or even in the same part of the house as where they’re plugged in giving maximum versatility.

Because they’re modular, we can install these superquickly - the internals in just a few hours – literally 3 hours for the smaller models - and even the largest external should take only a few days – perhaps a week if extensive lobby links are required.

A SPEEDY RESPONSE MAKES A DIFFERENCE

Speed is proven to be everything when it comes to restoring dignity, improving morale and expediating recovery. It’s also good to be able to provide some quick answers and begin to develop the trust and relationship with your client.

Being able to wash yourself with dignity is a fundamental need in life – particularly at such helpless times. We’ve come

Joanna Sale

across so many people who have had to wash themselves in the kitchen sink, in front of others, or even with the garden hose for want of suitable accessible bathing.

Being able to wash yourself with dignity becomes incredibly important, not only for hygiene but also for mental wellbeing. And at these difficult times, disruption in the home can be very upsetting. So having a solution that can be quickly and easily provided is a huge bonus.

LANDLORDS DON’T LIKE ADAPTATIONS

Equally being able to easily remove the solution when it is no longer needed is also attractive, particularly for landlords, who rarely want to modify their properties. Renting can be an obvious solution when parameters are evolving and changing through the life-time of a court case. The needs of a baby are very different from those of a toddler or a pre-teen.

He begged his mother to ensure that he had a shower to come home to and they now have a Micro in the kitchen which allows him to start his day fresh, clean and presentable which has been a tonic for his morale and helps him get to grips with tackling the day ahead.

The rapid installation of a WashPod temporary disabled wetroom has allowed Saffron Cresswell, a young, talented international event rider, to get home from hospital after a devasting fall at Defender Bramham Horse Trials left her paralysed from the waist down.

A COUPLE OF TYPICAL SPINAL INJURIES

Luke was paralysed at 18 by a hit and run who mounted a pavement when he was at university. Before he had his WashPod, he was washing in the garden with the garden hose. Luckily, it was a sunny, hot summer!

Having spent 4½ months in a spinal unit and much longer overall in hospital, Luke wanted nothing more than to go home but the house had no accessible bathroom facilities. He also uses a wheelchair which made coming back to the family home difficult. For his mother, Annette, the options offered to her were totally unsuitable.

She said “Luke was trying to come to terms with his situation and the last thing he needed was to come home and have no suitable bathroom facilities”.

She found out about WashPod online and was thrilled.

Luke now has a large external WashPod which gives him plenty of room in which to manouvre and it is bolted directly onto his bedroom. You can imagine that a young man of this age, really doesn’t want to rely on mum to wash him every morning.

His mother said “it’s given Luke so much independence and dignity at a difficult time which has been crucial” She even said that when other mothers showed friends photos of their children, she showed photos of her WashPod.

“I would still be in hospital if I hadn’t been able to wash myself at home and our house was definitely not equipped for me” said Saffron. “The WashPod has allowed me to come home to my family and horses where I can continue my rehabilitation work and decide on what my future now holds”.

The rental of the WashPod was funded by the British Eventing Support Trust charity and it was installed ready for Saffron’s return home, exactly 4 months to the day after her accident last summer. She fell at one of the demanding cross-country jumps and broke her back in two places leading to a spinal compression that has resulted in her paralysis. After an operation at Leeds General Infirmary, she was lucky to get a place at the Yorkshire Regional Spinal Injuries Centre (YRSIC) at Pinderfields Hospital near Wakefield.

“There have been many things to think about, that I would never have considered before my accident” said 23 year-old Saffron. “It’s all about getting to a point where you can live independently and having the WashPod has certainly given me a head start in feeling I can do things for myself.”

We had another similar case with a young man, Seth, who had a spinal injury following a car crash and being a chap who was keen on his appearance and personal hygiene, he found it particularly hard in the rehab facility when he could only shower once a week.

“I’m very lucky to have support from the charity BE Support Trust, and from friends and family who are fundraising for me, so I that I have been able to continue the rehab at home. I know rehabilitation is an ongoing process that will never really stop.”

Saffron is positive about the future and is hoping to pursue a career in sports commentating while enjoying competitive wheelchair racing to keep her ambitious spark alive.

“Life does not end with spinal cord injury” she says. “It is the beginning of a new life - a new normal life.” ■

For further information, please visit www.dignityaccess.co.uk

Tel: 01342 410 242 or 07708 173397

From idea to reality: THE FIRST 18 MONTHS OF HEALTHSEC REHAB

In December 2023, Healthsec Rehab opened its doors with nothing but one empty room and a deeply personal mission.

Healthsec Rehab exists because my mum didn’t get the rehabilitation she needed after her accident.

Watching her struggle through recovery without timely support made me realise how broken the system was, and how vital it is to treat the person, not just the injury

Anthony

Jackson, CEO & Founder

FROM ROOM TO RESULTS

That empty space is now a vibrant rehabilitation hub where people recovering from traumatic brain injuries, spinal cord injuries, and persistent pain are rewriting their stories.

One of our earliest clients came to us following a military accident and severe traumatic brain injury. With limited use of his upper limb, we trialled a combination of Luna EMG, FES and Strolll augmented reality. His goal? Independence and rejoining his community. Within weeks, he wasn’t just regaining movement... he was smiling. That first Strolll Smile still fuels our team today.

REAL IMPACT, INDIVIDUAL OUTCOMES

OUR APPROACH: BESPOKE, BOLD, HUMAN

Healthsec Rehab isn’t a “one-size-fits-all” service. Every client receives a personalised plan using our full range of advanced therapy tools and techniques:

Neurological & Orthopaedic Physiotherapy

Rehabilitation

Augmented Reality Rehab (STROLLL)

Wireless FES & EMG Stimulation

Assistive Robotics & AI Technology

Hydrotherapy & Multigym

Access to a Multidisciplinary Team of clinicians and practitioners

Bespoke Rehabilitation flexible schedules

Our Signature Healthy HUMANS Holistic Framework

In just over a year, we’ve seen clients with spinal cord injuries progress from difficulty moving from powered chair to plinth with transfer board, to managing a transfer from powered chair to an adaptive trike within 12 weeks! We supported CRPS with community presentations and a client through remote care, whose journey became our first digital case study. Each moment, each milestone, reminds us why this work matters.

We also offer online consultations, international input, and community integration, because real rehabilitation doesn’t stop at the clinic door.

STILL YOUNG, BUT ALREADY MAKING WAVES

We’re still in our early days, but every session brings more hope, more progress, and more time returned to our clients and their families. ■

From one room to many lives changed, Healthsec Rehab is just getting started.

Based in Shrewsbury | Serving the UK

Tel: 01743 630138 | Web: www.healthsec.uk

Email: contact@health-sec.co.uk

LinkedIn: @HealthsecRehab

FUNCTIONAL ELECTRICAL STIMULATION (FES) for correction of dropped foot

FES is increasingly being seen as a first line intervention to improve the mobility of people with neurological disability. Paul Taylor has pioneered its use within the NHS.

Dropped foot is the inability to lift the foot as the leg swings forward when walking. It is caused by weakness in the muscles that lift the foot and/or excessive activity (spasticity) in the antagonist muscles. Dropped foot increases the risk of falls, reduces mobility and participation in activities of daily living.

WHAT IS FES AND HOW DOES IT WORK?

Functional Electrical Stimulation (FES) is the production of functional movement in paralysed or weak muscles by the application of small pulses of electrical current to the nerves that supply them. The Odstock Dropped Foot Stimulator (ODFS®) Pace stimulates the common peroneal nerve using self-adhesive skin electrodes. Stimulation is timed to the walking cycle by using a pressure switch placed in the shoe under the heel. Stimulation begins when the heel is lifted from the ground and ends just after heel strike. Stimulation causes the foot to lift and stabilises the ankle when it is returned to the ground.

FES has undoubtedly allowed me to carry on a normal way of life that includes work... It’s a lot easier for me to be mobile with FES than anything else. Using FES makes me feel more confident, particularly with walking .. and it means that you tire less as well.

FES user with Spinal Injury

The ODFS® Pace is primarily used as a long-term assistive device. However, therapeutic training benefit has been demonstrated in people who have a dropped foot due to stroke, spinal cord injury, Parkinson’s and some people with MS. It can also be used in early gait re-education, including the retraining of knee and hip control. Because FES can reduce spasticity through activation of reciprocal inhibition, it is often a more effective mobility intervention than passive orthotics and can enable greater range of movement and ground clearance.

THE MAIN EFFECTS OF THE ODFS® PACE (FES DEVICE) ARE:

Increased safety due to reduced tripping and increased stability in stance, reducing falls by 72%

Increased walking speed, functional ambulation category and distance range

Reduced effort of walking

Greater confidence, independence and quality of life

These effects are also mirrored in our FES user survey 2024 with 84.4% reporting that they fell less often since using FES and 96.7% of people being likely or extremely likely to recommend the FES service.

The ODFS® Pace is a practical device with adherence to treatment at one year of 86%. FES can be used to assist walking in any neurological condition resultant from an upper motorneuron lesion (lesion within the brain or spinal cord above T12).

FES for correction of dropped foot is a recommended treatment in NICE guidelines IPG278 and NG211, ACPIN and ANPT clinical guidelines.

OML provides training courses for clinicians wishing to use FES in their clinical practice. OML also has treatment clinics throughout the UK. Please visit our website for further details ■

Paul Taylor

FUELLING RECOVERY: The Critical Role of Nutrition in Brain & Spinal Injury Rehab

By Tony Ward, Dietitian and Director, Neuro Rehab Nutrition Ltd & Neuro Rehab Weight Management Ltd.

RECOVERING from a brain or spinal injury is tough, and without the right nutrition, it’s even harder. Despite advances in rehabilitation, nutrition is often overlooked, yet it plays a vital role in healing, strength, and independence.

At Neuro Rehab Nutrition (NRN), we specialise in evidence-based, personalised strategies to optimise recovery. Nutrition isn’t just food—it’s fuel for function. It drives muscle repair, brain adaptation, and rehabilitation progress. Without it, recovery slows, complications increase, and quality of life declines. Neurological conditions bring complex challenges—muscle

loss, metabolic shifts, weight fluctuations, and appetite disruption. Sarcopenic obesity (muscle loss with increased fat) limits mobility and long-term health. Left unmanaged, these changes raise the risk of type 2 diabetes, cardiovascular disease, and osteoporosis, further impacting independence.

Optimised nutrition isn’t just supportive—it’s a game-changer in rehabilitation.

Tony Ward, Dietitian and Director of NRN

At NRN, we take a holistic, client-led approach, ensuring nutrition empowers, not overwhelms. We tailor our support to each person’s needs, working closely with families, support networks, and multidisciplinary teams (MDTs) to create a fully integrated recovery plan.

In the weight management arm of Neuro- rehab we have worked with clients to achieve outstanding results by providing safe pharmacological weight management, alongside tailored nutrition, to regulate weight, improve body composition, and reduce health risks, enhancing rehabilitation outcomes. ■

Fuel rehabilitation and quality of life – get in touch. Web: www.neurorehabnutrition.co.uk Email: info@neurorehabnutrition.co.uk

Specialists in Neuro Rehab Nutrition Tailored Support for Optimal Recovery

Collaborative Approach – We work with clients, families, and support teams to integrate nutrition into rehabilitation

Personalised & Empowering – Tailored nutrition plans that boost confidence and autonomy

Evidence-Based Strategies – The latest research for recovery, medical weight management, and long-term health

“Thanks to NRN’s guidance, I lost weight, regained my strength, and unlocked new opportunities like skiing! Highly recommend!” – NRN and NRWM Client

“Maximise recovery with personalised nutrition – contact us today!”

Visit: www.neurorehabnutrition.co.uk

Email: info@neurorehabnutrition.co.uk

Tony Ward

NEUROLOGIC MUSIC THERAPY

as part of multidisciplinary neuro rehabilitation

Andrew had a haemorrhagic stroke and after a stay in hospital was referred to QEF’s specialist neuro rehabilitation centre. The right side of his body had been impaired; he was unable to walk and had a diagnosis of mild – moderate expressive aphasia as well as cognitive communication difficulties.

His physiotherapy team focused on the building blocks for walking, and at discharge Andrew was able to walk independently with a walking aid. His physio sessions included neurologic music therapy, with instruments being played to the rhythm he was aiming to walk to, and it proved very successful. Andrew says: “I really enjoyed this. It also encouraged me to

think and talk about music, and the Speech and Language team even got me singing along to help my speech.”

Andrew’s language skills also improved significantly with lots of speech building sentences using VNeST therapy, as well as some narrative therapy.

Andrew achieved all his short and long-term goals. One was to plan and book an outing for family and friends; making the booking, budgeting and managing the timings. He told his sister all the times for the reservation and sorted out the details of transport - it went very well.

His sister, Julia says “QEF were just amazing during a very difficult time. We will never forget their patience, assurance and generous spirit while looking after our loved one.”

QEF’s expert therapy and nursing teams can support people to rebuild core skills after an ABI, TBI, spinal injury, stroke or neurological illness. ■

It’s been excellent at QEF. All the staff were good, the food, everyone and my therapy plan was good. I’ve achieved a lot, my time has been fruitful. Thank you.

Email: Neurorehab@qef.org.uk

Call: 01372 841 111 Web: www.qef.org.uk/professionals

Specialist neuro rehabilitation and complex neurological care

Supporting people to regain core skills after an ABI, TBI, spinal injury, stroke or neurological illness.

Multi-disciplinary therapies and 24/7 nursing and care, in a purpose built centre

Plus Neurologic Music Therapy and technology-assisted therapy.

E: neurorehab@qef.org.uk

P: 01372 841 111

W: qef.org.uk/professionals

CHD REHABILITATION: Supporting Recovery Through Specialist Rehabilitation and Complex Care

CHD Rehabilitation operates two specialist rehabilitation centres, Bagshot Park Neurorehabilitation Centre and Kingston Rehabilitation Centre.

At CHD Rehabilitation, we are committed to providing exceptional rehabilitation and complex care for individuals recovering from brain and spinal cord injuries, neurological conditions, and acquired disabilities. As recognised NHSpreferred providers of rehabilitation with over 40 years of experience in care delivery, we take a multidisciplinary approach to help individuals regain their independence and quality of life.

Each of the CHD Rehabilitation Centres are overseen by skilled clinical multidisciplinary teams who are supported by GP’s and specialist consultants. The services are specialised in delivering neurorehabilitation, complex nursing, tracheostomy care and long-term disability management and are committed to providing the very highest levels of rehabilitation through individually tailored goal driven treatment programmes. Together our teams work to provide excellent treatment and rehabilitation for those in our care.

Our rehabilitation centres offer slow-stream neurorehabilitation and complex post-acute care, supporting individuals with traumatic brain injuries (TBI), stroke, spinal

cord injuries, neurological conditions, and other complex medical needs. Each resident benefits from an individualised rehabilitation plan developed by our multidisciplinary team (MDT), which includes physiotherapists, occupational therapists, speech and language therapists, clinical psychologists, and specialist nurses.

We combine goal-focused therapies, state-of-the-art rehabilitation equipment, and holistic care to ensure the best possible outcomes. Our facilities include hydrotherapy pools, therapy suites, and adapted living environments, designed to support physical, emotional, and cognitive rehabilitation in a safe and nurturing setting.

OUR AIMS ARE SIMPLE

To establish a care pathway that includes patient specific treatment programmes to facilitate the best possible recovery of those in our care.

To enable our patients to live as independently as possible, within the scope of their rehabilitation, to enhance their quality of life in a stimulating and caring environment. Personalised rehabilitation pathways are delivered through

our expert multidisciplinary teams consisting of psychologists, nurses, occupational therapists, physiotherapists, speech and language therapists and rehabilitation assistants.

Testimonial:

Marie Grey, Emily’s mum

“Emily’s progress has been the result of a collaborative, team-based approach. Everyone involved made sure Emily was included in all decisions about her care, and their openness and teamwork have been invaluable. I truly believe that if it weren’t for this sense of inclusivity and their consideration of Emily’s views, she wouldn’t be where she is today.”

“KRC opened their doors and arms not just to Emily, but to us as a family. We are incredibly grateful for the support we’ve received and for the environment that made us feel part of a larger family. Thank you.”

AWARD WINNING CARE

CHD Rehabilitation is part of CHD Living, an award winning, family-owned group of care services with more than 40 years of experience in providing the best quality care and home care services to individuals across Surrey and South London. This coupled with the superior care delivered by our team of carefully selected registered nurses, health care assistants and specialist neuro therapists who work alongside doctors and consultants, help to ensure the best quality of life for our residents whilst enabling them to reach their full potential through individualised rehabilitation programmes. Through the provision of personalised 24-hour care and support we look to maintain privacy, choice and dignity whilst maximising independence.

SPECIALIST SERVICES

Specialist neurological rehabilitation

Stroke rehabilitation

Complex nursing care

Specialist respiratory care - including supporting individuals with tracheostomy and ventilator needs

EMILY’S

STORY:

OVERCOMING

THE CHALLENGES OF A HAEMORRHAGIC STROKE

At just 17 years old, Emily’s life changed forever when she suffered a haemorrhagic stroke during a ballet lesson in December 2021. Caused by a ruptured arteriovenous malformation (AVM), this led to a severe brain haemorrhage, requiring emergency neurosurgery and months of intensive care.

When Emily arrived at Kingston Rehabilitation Centre in November 2022, she faced significant physical and cognitive challenges, including severe muscle weakness, spasticity,

speech difficulties, and emotional distress. She was completely dependent on others for all aspects of her care and required a full-body hoist for transfers, a modified diet, and extensive support with daily activities.

The rehabilitation team at CHD Living developed a comprehensive, person-centred rehabilitation programme, addressing Emily’s mobility, communication, and emotional resilience. Her recovery journey included:

Physiotherapy to rebuild her strength, balance, and mobility.

Occupational therapy to restore dexterity and promote independence in daily activities.

Speech and language therapy to improve communication and swallowing function.

Psychological support to help her cope with the emotional impact of her condition.

Hydrotherapy and adaptive technology to aid her mobility and recovery.

Through hard work, determination, and expert rehabilitation, Emily made remarkable progress. She transitioned from total dependence to standing, transferring with minimal assistance, and walking short distances. She also regained the ability to selffeed, manage personal care, and engage with her community.

By September 2024, Emily successfully returned home, with a tailored care and rehabilitation plan in place to support her continued recovery. She resumed her A-level studies, proving that with the right support, individuals can overcome even the most significant challenges. Her journey is a testament to the power of collaborative rehabilitation and the life-changing impact of personalised, specialist care.

LEADING THE WAY IN REHABILITATION AND COMPLEX CARE

CHD Living’s rehabilitation centres in Kingston and Bagshot continue to provide cutting-edge neurorehabilitation, supporting individuals with brain injuries, neurological conditions, and spinal cord injuries. By combining advanced therapies, expert clinical teams, and compassionate care, we empower individuals to regain their independence, confidence, and quality of life. ■

For more information on CHD Rehabilitation and Complex Care services: Visit www.chdliving.co.uk Call us on 01483 413 121 Email us on clientrelations@chdliving.co.uk

Bagshot Park Neurorehabilitation Centre – London Road, Bagshot, GU19 5HN Kingston Rehabilitation Centre – Beaufort Road, Kingston-upon-Thames, KT1 2TQ

Emily Grey

CHD Rehabilitation & Complex Care

NEUROREHABILITATION | SPECIALIST NURSING CARE | DISABILITY MANAGEMENT |

CHD Rehabilitation, is an NHS preferred provider for neurorehabilitation, operating two specialist rehabilitation services, Bagshot Park and Kingston Rehabilitation Centre

E a c h s e r v i c e i s l e d b y a n

e x p e r i e n c e d m u l t i d i s c i p l i n a r y

t e a m , s u p p o r t e d b y G P s a n d

e x p e r t r e h a b i l i t a t i o n c o n s u l t a n t s

T h e s e r v i c e s a r e s p e c i a l i s e d i n

d e l i v e r i n g n e u r o r e h a b i l i t a t i o n ,

c o m p l e x n u r s i n g , t r a c h e o s t o m y

c a r e a n d l o n g - t e r m d i s a b i l i t y

m a n a g e m e n t . C a r e i s d e l i v e r e d

a l o n g s i d e i n d i v i d u a l l y t a i l o r e d

g o a l - d i r e c t e d r e h a b i l i t a t i o n

p r o g r a m m e s d e s i g n e d t o

a c h i e v e o p t i m a l f u n c t i o n a l

o u t c o m e s

T o g e t h e r , o u r t e a m s w o r k t o

p r o v i d e e x c e l l e n t t r e a t m e n t a n d

r e h a b i l i t a t i o n f o r t h o s e i n o u r

c a r e .

FEATURES:

Modern en-suite bedrooms

Fully equipped physiotherapy

gym

Hydrotherapy pool

Occupational therapy assessment suite

Sensory room

Choice of relaxation areas

Accessible landscaped gardens

SPECIALIST SERVICES:

Specialist neurological rehabilitation

Stroke rehabilitation

Complex nursing care

Specialist respiratory care; including tracheostomy care & ventilator needs

Long-term disability management

Complex Care in the community

PHYSIOTHERAPY | OCCUPATIONAL THERAPY | SPEECH & LANGUAGE THERAPY | PSYCHOLOGY

CHD Complex Care

Why Consistency of Care Delivers the Best Results IN BRAIN INJURY REHABILITATION

Irene Sobowale, Chief Executive, Brainkind

At Brainkind, we have dedicated over two decades to supporting individuals on their journey to recovery after a brain injury. Through our extensive experience in neurorehabilitation, we have gained deep insights into the complexities and challenges people face in the aftermath of a brain injury. One of the key lessons we have learned through our network of services across the UK is that consistency in care is the foundation for achieving the best outcomes.

THE IMPORTANCE OF CONSISTENCY IN BRAIN INJURY REHABILITATION

By offering a structured, regional care pathway that encompasses neurorehabilitation, neurological care, and longterm support, we ensure that every individual receives the highest quality treatment throughout their journey. We know that brain injuries impact every aspect of a person’s life—from physical abilities to cognitive function, emotional well-being, and social interactions. Recovery is often a long-term process,

requiring structured, ongoing support. The consistency of care we can provide through our pathways means that individuals receive the right treatment at the right time, delivered by experts who understand their unique challenges and goals. When rehabilitation strategies are fragmented, progress can be hindered, leaving individuals without the continuity they need to thrive.

At Brainkind, we address this need through our comprehensive regional care pathways, ensuring seamless transitions from hospital discharge to rehabilitation and, ultimately, to independent or supported living in the community. By integrating clinical expertise with a wellstructured approach, we provide a continuum of care that empowers individuals to rebuild their lives with confidence.

A HOLISTIC AND PERSONALISED APPROACH TO CARE

As the leading charitable provider of brain injury services, Brainkind delivers services governed solely by the needs of the people we support. Our services are led by a renowned clinical team with unparalleled expertise in brain injury rehabilitation. Our multidisciplinary team—comprising physiotherapists, speech and language therapists, psychologists, and

Irene Sobowale

occupational therapists—works together to create personalised rehabilitation plans. This approach enables individuals to regain lost skills, develop new coping mechanisms, and achieve their personal goals.

We are committed to person-centred care, ensuring that no two rehabilitation journeys are the same. Our team collaborates closely with each individual and their family to develop treatment plans that align with their aspirations and unique challenges. Whether it is regaining mobility, improving communication, or rebuilding confidence, our targeted support is designed to maximise each individual’s potential.

EXPANDING OUR REACH AND EXPERTISE

In 2023, we significantly expanded our services by acquiring three neurological care centres from Sue Ryder. This growth allows us to support individuals with a wider range of neurological conditions, including Huntington’s disease, Parkinson’s disease, and multiple sclerosis. By integrating these centres into our existing care network, we extend our expertise and ensure more people have access to an excellent standard of neurorehabilitation and support.

REAL-LIFE IMPACT: WOJCIECH’S JOURNEY

One of the most powerful testaments to the impact of our care model is Wojciech’s story. After experiencing a ruptured aneurysm in 2021, he suffered a severe brain injury that left him with cognitive and memory impairments. He was admitted to one of our neurorehabilitation centres in Milton Keynes, where he embarked on the challenging journey of regaining his independence.

“With my memory problems and sight issues, I had to work really hard with the physiotherapists, occupational therapists, care team, and speech and language team. Everyone worked so hard to help me,” Wojciech recalls.

Thanks to the structured and consistent care he received, Wojciech progressed from intensive neurorehabilitation to a more independent living arrangement within one of our supported living facilities. Reflecting on the importance of ongoing support, he shares:

“I am unsure if I will ever be able to live independently again, which makes me sad. Still, the thought of being alone is pretty scary. What’s great about our place is that we can get help when needed, and the staff are just like friends who are here if we need them, but they leave us be if we don’t. My rehabilitation and recovery have been challenging and sometimes very lonely without my family, but the staff and my flatmates have become a family to me, and I am strong now.”

Further demonstrating our commitment to excellence, we opened our flagship neurological care facility in York in 2024. This state-of-the-art, purpose-built hospital provides specialist neuro-behavioural assessment and post-acute rehabilitation for individuals with non-progressive acquired brain injuries. Designed with recovery in mind, the facility features advanced therapeutic spaces, including a sensory room and therapeutic gardens, fostering cognitive and functional recovery.

Our Consultant Clinical Psychologist in York, Dr. Miles Rogish, highlights the significance of the new centre: “This building has been designed with the people we support and our staff in mind. The communal areas, walkways, and courtyards foster a sense of community while allowing space for solitude when needed. With all specialist treatments available in one place, the Brainkind Neurological Centre York represents a step change in care for people with acquired brain injuries and other neurological conditions.”

This progress was underpinned by our 2023 rebranding as Brainkind, uniting the legacy of the Disabilities Trust and the Brain Injury Rehabilitation Trust under a modern identity focused on helping individuals thrive after brain injury.

THE FUTURE OF NEUROREHABILITATION WITH BRAINKIND

At Brainkind, our approach goes beyond medical treatment—it is about enabling individuals to regain control of their lives and rebuild their confidence. We recognise that neurorehabilitation does not end upon discharge from a hospital or care facility; it is a lifelong journey requiring ongoing support, compassion, and expertise.

By investing in cutting-edge facilities, expanding our network of services, and ensuring a consistent level of care, we are setting a new standard in brain injury rehabilitation. Our commitment remains unwavering: to provide the highest quality care and support to help individuals thrive after brain injury.

As we continue to grow and evolve, Brainkind remains steadfast in its mission. Whether through service expansion, innovative technologies, or the dedication of our skilled clinicians, we are committed to ensuring that every individual with a brain injury has the best possible chance of recovery. Because at Brainkind, we believe that consistency, compassion, and expertise make all the difference. ■

To learn more about Brainkind’s work, please visit www.Brainkind.org. For details on our services across the UK, contact our Business Development team at business. development@Brainkind.org

Proven Outcomes:

89% of our services are rated ‘good’, ‘outstanding’ or the equivalent rating, in England, Scotland and Wales.

86% moved to more independent accommodation following our support.

Accelerating Recovery, Reducing Costs: Specialist neurorehabilitation that works

Refer with confidence

81% of people needed less supervision when they were discharged, reducing reliance on long-term care.

Brainkind (formerly The Disabilities Trust / Brain Injury

See our nationwide services on the map below.

Rehabilitation Trust) collaborates with NHS and Local Authority referral pathways, as well as key partners in the medico-legal, case management, and insurance sectors, to deliver specialist neurorehabilitation that drives better patient outcomes while reducing long-term costs.

Hospitals

Our end-to-end pathway supports individuals with acquired brain injury and other neurological conditions from hospital admission through rehabilitation and back to independent living — helping to:

Neurological centres

Residential homes

• Facilitate timely transitions from acute care, reducing hospital bed pressures

Supported living services

• Improve long-term recovery, preventing costly re-referrals

• Deliver cost-effective rehabilitation, aligned with communitybased care priorities

With specialist services across the UK, we provide the right care at the right time.

Make a Referral Today

Scan the QR code or visit

https://brainkind.org/our-services/make-a-referral

81% of people needed less supervision when they were discharged, reducing reliance on long-term care.

Accelerating Recovery, Reducing Costs: Specialist neurorehabilitation that works

86% moved to more independent accommodation following our support.

Outcomes:

89% of our services are rated ‘good’, ‘outstanding’ or the equivalent rating, in England, Scotland and Wales.

confidence

Refer with

Brainkind (formerly The Disabilities Trust / Brain Injury Rehabilitation Trust) collaborates with NHS and Local Authority referral pathways, as well as key partners in the medico-legal, case management, and insurance sectors, to deliver specialist neurorehabilitation that drives better patient outcomes while reducing long-term costs.

See our nationwide services on the map below.

Neurological centres

Our end-to-end pathway supports individuals with acquired brain injury and other neurological conditions from hospital admission through rehabilitation and back to independent living — helping to:

Supported living services Hospitals

Residential homes

• Facilitate timely transitions from acute care, reducing hospital bed pressures

• Improve long-term recovery, preventing costly re-referrals

• Deliver cost-effective rehabilitation, aligned with communitybased care priorities

With specialist services across the UK, we provide the right care at the right time.

Make a Referral Today

Scan the QR code or visit https://brainkind.org/our-services/make-a-referral

Specialised Neurological and

Respiratory

Care Services

Hawthorns Care Centre provides care and rehabilitation services for those who require Specialist and Complex Neurological and Respiratory Care.

At the heart of the Hawthorns team is a shared passion to provide the best care possible for each individual.

We enable individuals to regain control and independence where possible and ensure that not only the individual, but their families and friends, are supported through challenging times.

Our approach to care is to provide a safe, homely environment in which our clients can achieve their maximum potential. We facilitate this through open and honest communications with the client, their families and all healthcare professionals involved.

Regular MDT meetings in which goals are set and reviewed enable us to ensure we are meeting the individual needs of our clients, using a holistic approach to their rehabilitation journey.

For more information on the types of complex neurological services we provide, please visit our website at barchester.com or call 0191 4487 239 .

Hawthorns Care Centre, O’Neill Drive, Peterlee, SR8 5UP

Complex Care Services at Hawthorns Care Centre, Peterlee

Finding the right kind of care can be difficult for everyone involved, but finding the right care service can relieve worry, knowing that you have found the best possible care for you or a member of your family.

Designed with the people we care for in mind, Hawthorns Care Centre provides purpose-built accommodation, specifically created for adults with complex neurological, physical or cognitive needs.

Run by Barchester Healthcare, Hawthorns provides neurological care services for those recovering from traumatic or non-traumatic brain or spinal injury. This includes support for those with long-term neurological conditions within a higher dependency unit, where care is provided for people with complex neurological and respiratory care and rehabilitation needs.

Our specialist care service provides support for individuals who require higher dependency nursing and multidisciplinary team interventions, as well as patients with complex respiratory needs. In addition, we also support patients with minimal consciousness who require invasive and non-invasive ventilation support.

Active rehabilitation packages at Hawthorns are available for both long term and respite placements. Our goal-orientated therapy programmes are all tailored to an individual’s ability and potential.

We’re proud to have a Headway accreditation as an approved provider. Treatment plans use the SMART method (Specific, Measurable, Accountable, Realistic and Time Limited) to provide accurate assessments and treatments.

Our experienced and highly qualified care and therapy teams, led by a Consultant in Rehabilitation Medicine, are passionate about independence, dignity and choice for all patients within their care. Our well-trained care staff focus on the individual needs of each patient, developing a bespoke care plan for each and every person.

RMR REHABILITATION

I started RMR Rehabilitation with the basic aim of making exercise accessible to as many people as possible, no matter what physical or psychological barriers prevented them from exercising.

My career started in the fi tness industry and then moved on to the care sector, it was while working in an ABI rehabilitation care home that I realised disabled clients deserved personal trainers with the right level of con fi dence, knowledge and training to support them effectively. I decided to start RMR Rehabilitation: Adaptive Personal Training Service.

I am based in the Bristol area, and I was very lucky that a few neuro physiotherapists in the area could see what I was trying to achieve and how our combined input could maximise the results of their clients.

Over the last 10 years the company has grown. RMR Rehabilitation now has over 30 plus trainers delivering a mobile adaptive personal training service to adults and children with neurological conditions, spinal injuries

and amputations. This couldn’t have happened without the amazing support I have had on the way from physiotherapists, occupational therapists all of whom have seen and value the work we do.

RMR Rehabilitation now has over 30 plus trainers delivering a mobile adaptive personal training service to adults and children with neurological conditions, spinal injuries and amputations

My mission from day one has never changed and the ethos of what I am trying to achieve is still very much at the core of RMR Rehabilitation. The aim is to support our clients by equipping our trainers with the knowledge, skills and expertise they need to deliver outstanding programmes and therefore enable outstanding progress for our clients. ■

Contact RMR Rehabilitation Web: www.rmr-rehabilitation.co.uk

Email: rowanmorganruffley@rmr-rehabilitation.co.uk Tel: 07518 964 332

With a focus on function and long-term independence, Cleveland Clinic London specialises in advanced brain and spine rehabilitation. Backed by the latest technologies and therapies, we strive to make sure every patient’s experience is as exceptional as their treatment.

Specialised care for amputees, stroke, spinal cord injury, brain & poly trauma

Robotic-assisted therapy & virtual reality rehab

State-of-the-art 40-bed neurorehabilitation centre

Collaborative neurologists, physiotherapists and case managers

Scan to explore our world class rehabilitation services or call

+44 75 1371 2393

SHERWOOD THERAPY SERVICES

Sherwood Therapy Services is an occupational therapy, case management and expert witness services company based in Nottingham.

STS was founded by experienced occupational therapist Sheena Hardwick, to provide personcentred therapy for children and adults with complex needs. Over the years the company has grown to include highly qualified and skilled occupational therapists, case managers, rehabilitation assistants and a specialist in assistive technology. Our therapists are supported by a friendly office team in Nottingham. Through a goal-orientated approach, we help individuals develop their independence and participation in everyday life, according to their own vision of an improved quality of life. Sheena is recognised by lawyers and case managers within the sector and she remains a strong nurturing presence within the organisation.

For over a decade we have worked in the rehabilitation and care of people with brain injury, spinal cord injury and

complex neurological and orthopaedic conditions. Other specialisms include learning disabilities, sensory needs, and specific housing needs.

We aim to leave our clients delighted and energised by the results of our intervention

Our ongoing clinical practice has enabled us to provide expert witness services for both the civil and family courts that are well considered, with robust opinions based on experience. As a practising therapy company, our expert witnesses are doing the work that makes them an expert, augmented by a comprehensive framework of litigationspecific professional training.

We understand the importance of strong relationships with clients and their families, solicitors, case managers, and other industry professionals, and pride ourselves on our collaborative and personable approach. If you think we can assist you or your client, or would like to join our team, please get in touch. ■

Email: john@sherwoodtherapyservices.com

Web: www.sherwoodtherapyservices.com Tel: 0115 850 0433

Could you be our next expert?

Are you an experienced occupational therapist or case manager looking for a new challenge? Have you ever considered becoming an expert witness or would you like to ﬁnd out more?

Sherwood Therapy Services are an occupational therapy and case management company looking to expand our well-established expert team. We can offer you the perfect place to develop your skills as a medico-legal expert in care and rehabilitation.

We offer:

• A small, friendly, team environment, where you will work alongside like-minded clinicians.

• An experienced office support team who will guide you every step of the way.

• Mentoring by our clinical leads.

• Monthly CPD sessions, study days and full training to get you expert ready.

• Lots of interesting and varied work with people of all ages.

• Highly competitive rates of pay.

Email: john@sherwoodtherapyservices.com Website: www.sherwoodtherapyservices.com/recruitment

BIS Services

BIS Services provide high calibre, quality rehabilitation assistants who work collaboratively to increase function and develop independence. Our award winning team are raising the standards in cognitive rehabilitation provision throughout the UK, enabling clients to reach their own goals and develop their skills.

We are committed to providing a person centered quality service to adults and children living with cognitive deficits acquired through brain injury and neurological illness, with an innovative and practical approach to cognitive rehabilitation. Our interventions enable reintegration into the community, work, educational and vocational environment and promote independence in activities of daily living.

Specialised cognitive rehabilitation assistants provide education and compensatory strategies for clients and their families, allowing for immediate feedback and metacognitive skill building, in a variety of settings. Our high level training to all CRAs ensures that clients and teams are assured of a highly

specialised service, with exceptional feedback and report writing skill. Complemented by high levels of mentoring and supervision, our assistants are able to provide a high quality, bespoke approach to cognitive rehabilitation. With expertise in Neurodiversity and Brain Injury, and FND, you are assured of an specialised and effective service.

Goal setting and attainment is key to our input and is a collaborative process with the client, their families and treating therapists. We work closely with case managers, solicitors, and allied therapists to ensure dovetailing and a coordinated approach to client rehabilitation and support programmes. Our CQC registered service is monitored continuously for quality and outcomes.

Building on our expertise in delivering packages for independent living trials, BIS Services have developed The Link Assessment alongside our specialist ILT programs. This approach bridges the gap between acute medical settings and return home, allowing for a 12 week period of independent living assessment, providing detailed feedback of support need for future support requirements, or a lead into longer term ILT provision. ■

Tel: 01622 584 456 or Email: office@thebiss.co.uk Web: www.thebiss.co.uk

Where can a WashPod go?

Benefits

• Great for interim care

• No major adaptations needed so minimum disruption

• Modular build so can be taken through the door to difficult spaces

• 8 models of various sizes to meet different needs and spaces

• On-site within 1– 4 weeks; install in 1 4 days depending on model

• ‘Plug and Play’ for quick installation water supplies and drainage do not need to be in the same room

• High quality products to avoid breakdowns

• A low threshold entrance

• Hire or buy

Tel: 01342 410242/07708 173397

info@dignityaccess.co.uk

WashPod—temporary, disabled wetrooms

We all want to be able to wash ourselves with dignity, not just for cleanliness but also for mental wellbeing, particularly if our life has just been turned upside down by trauma. Your clients want you to help them get home, show them that life improvements CAN happen quickly, that someone is listening, helping and acting for them, and that they ’re getting the best chance to heal quickly. They also want to know that there are solutions that offer them the independence and dignity that they’ve just lost. WashPod can help with all these.

Sleep Apnoea IN THE BRAIN INJURED POPULATION

Sleep Apnoea (from the Greek: ‘no gas’) is the cessation of breathing in sleep. There is also a variation of this referred to as “hypopnoea,” or “reduced-gas,” where the individual breathes, but not enough to maintain blood oxygen (O2) Saturation levels or to rid the blood of carbon dioxide (CO2).

Dr David R Lee

INCREASED CO2 in the blood makes it slightly acidic‘hypercapnia’ (decreased blood oxygen saturation). During sleep, the brainstem recognises hypercapnia, triggering an awakening so that the individual starts breathing, excretes the CO2 and replenishes O2.

In extreme cases the sleeper with apnoea stops breathing for over a minute, up to forty times per hour. The hypercapnia-induced awakenings can result in a characteristic gasp for air - often noticed by spouses/partners. This rebalances gas levels in the blood, but the individual may be unaware they are waking for these ‘micro-arousals’.

The hypercapnia-induced awakenings can result in a characteristic gasp for air - often noticed by spouses/partners.

Important considerations are:

The sleeper is knocked out of all-important, restorative deep, slow wave sleep, getting mostly light sleep.

Microarousals are short (usually under a minute) and may occur without any awareness - the sleeper may feel like they have slept continually.

As a result, the individual awakens feeling terrible; often confused as they feel sleep was undisturbed - Excessive Daytime Sleepiness (EDS) is experienced, and the individual can’t function effectively, sometimes to the point where work is impossible. Apnoea precipitates significant loading to the pulmonary side of the heart, leading to chronic pulmonary heart disease - reducing quality of life and lifespan. As apnoea is often reported by partners/spouses, and many people sleep alone, exact numbers are unknown.

Current estimates suggest there are 1.5 million people with apnoea in the UK, but only 330,000 confirmed diagnoses (Office of Health Economics - OHE, 2014).

Risk factors include:

Being male (although women are also affected).

Being over-weight - large neck size.

Snoring (more extreme, more likelihood of apnoea).

Hypertension.

Age over 50.

Excessive daytime sleepiness (Phillips et al., 1989).

OBSTRUCTIVE SLEEP APNOEA (OSA)

OSA is caused by a reduction in the aperture of the airway, often exacerbated when lying down. OSA affects 4% of men and 2% of women in the UK (Gibson, 2005). Causes include excessive weight around the neck, swollen tonsils or enlarged epiglottis. OSA is usually readily treatable. In the case of excess weight, dieting and exercise can reduce symptoms. Antibiotics or removal of infected adenoid glands can be effective, as can mandibular advancement devices (Lindeman & Bondemark, 2001) and rhinoplasty surgery for epiglottal, nose, mouth, throat and jaw-related obstructions (McDonald, 2003).

CENTRAL SLEEP APNOEA

Central sleep apnoea has no cureit’s managed using Continuous Positive Airway Pressure (CPAP) machines, used throughout life, blowing a continuous stream of air into the airway, keeping it open during sleep (Bradley & Phillipson, 1992).

CONSEQUENCES OF UNTREATED APNOEA

For those with undiagnosed sleep apnoea, EDS affects quality of life, there is an increased risk of accidents in the workplace, home, or whilst driving, and increased risk of cardiovascular events and stroke.

The OHE (2014) estimated treating undiagnosed apnoea patients would save the NHS £55m per year and result in 40,000 fewer road traffic accidents. An American study of 98,709 veterans, showed those with a TBI were more likely than those without to develop incident sleep apnoea (11.4% vs 8.3%). Hazard ratios for sleep apnoea were statistically significant at 1.45 over those without a TBI (95% CI 1.39 –1.50) (Leng et al., 2021).

OSA is caused by a reduction in the aperture of the airway, often exacerbated when lying down.

A manifestation of a dysfunction in the central nervous system: The Raphe and pedunculopontine nuclei, essential to control and regulate sleep and wakefulness are very close to respiratory centres in the brain stem. The exact mechanisms are unknown, but it’s thought the changing state during different sleep stages interferes with these respiratory centres. Hypercapnia, detected by the brainstem’s sleep centre, precipitates an ‘emergency’ reaction, waking the person with the characteristic gasp.

Central sleep apnoea has no cure - it’s managed using Continuous Positive Airway Pressure (CPAP) machines, used throughout life, blowing a continuous stream of air into the airway, keeping it open during sleep (Bradley & Phillipson, 1992). The person with apnoea can regain normal quotients of deep sleep in a short time (having been elusive for years) – and as excessive daytime sleepiness (EDS) dissipates, functional life is regained.

SLEEP APNOEA ASSESSMENT

First-line diagnosis uses oximetry. Oximeters are worn on the wrist with an index finger cuff - detecting blood oxygen desaturations during sleep confirming or denying apnoea. A nasal canula and chest-band can be used to diagnose central or obstructive apnoea. Referral is via a GP (NHS respiratory medicinewaiting times can be months) or arranged privately. ■

Please contact us for information and guidance. By Dr David Lee

BSc PhD CertEd AFBPsS CPsychol CSci Clinical Director, Sleep Unlimited Ltd, author of Teaching the World to Sleep, 2nd edition, Routledge.

Web: sleepunlimited.co.uk

Email: info@sleepunlimited.co.uk

FIRST-CLASS CASE MANAGEMENT SERVICES

Established in 2010 by husband and wife team Martin & Maria Gascoigne, Neuro Case Management supports individuals who experience brain and/or spinal injuries to improve their quality of life and to promote independent living.

NCMUK is based in South Yorkshire and supports Clients of all ages throughout England and Wales. As a result of this we have now developed both a Paediatric and Adult Team who specialise in age specific support with the assistance of dedicated and professional Therapists who include:

Occupational Therapists

Physiotherapists

Speech and Language

Therapists

Neuro Psychologists

Neuro Psychiatrists

Specialist Nurses

Dieticians

NCMUK are committed to excellence, providing a transparent/ holistic service that not only offers support to the Client but also their Family. Ensuring that all parties are fully educated and trained to deal with the specialised care that the individual may need so as to maximise their potential and progress via rehabilitation.

NCMUK are committed to excellence, providing a

transparent/holistic service that not only offers support to the Client but also their Family.

NCMUK are currently actively working towards achieving CQC status and continuing to ensure that all of the required Care Standards are met and that Clinical Governance is achieved. As a Team we are dedicated in our quest to ensure continuous improvement and professional standards are upheld and implemented at all times. In this way we believe that we can offer both the highest level of intervention and rehabilitation for all of our Clients. The referral process is extremely simple and can be carried out by either a family member or a legal representative contacting NCMUK directly via our website or email. Responses are provided within 24 hours after receipt. Our prices remain competitive and can be discussed/adapted to meet the needs of the Client at the time of contact. ■

As a progressive and professional organisation NCMUK are members of the following partnerships:

The British Association of Brain Injury and Complex Case Management (BABICM)

Case Management Society UK (CMSUK)

United Kingdom Acquired Brain Injury Forum (UKABIF)

Institute of Regulated Case Management (IRCM)

Accredited Personal Injury Practice (APIL)

Social Work England (SW25054)

Neuro Case Management Corporation Limited (NCMUK) - The Beeches, 53 Kiveton Lane, Todwick, Sheffield S26 1HJ

Tel: 01909 770152

Email: enquiries@ncmuk.co.uk

Web: www.ncmuk.co.uk

Sleep Unlimited Ltd – the largest private company of sleep experts in the UK - specialise in the assessment of people who have sustained a life changing injury – and our reports have been used by many legal practitioners in successful litigation.

We also offer highly acclaimed training in CBT for insomnia to healthcare professionals, corporate training and consultation, both apnoea testing and assessments for insomnia disorders, and Bond Solon trained expert witness testimony.

Please see our website for further details, or contact our friendly team - we look forward to hearing from you.

info@sleepunlimited.co.uk |

Tel: 07742020790

Email: michelle@cortexrehabilitation.co.uk

Web: www cortexrehabilitation co uk

@cortex rehabilitation /Michelle-Munro

A specialist adaptation construction company with a deep commitment TO ENHANCING THE LIVES OF INDIVIDUALS

John Ford Group are a specialist adaptation construction company with a deep commitment to enhancing the lives of individuals with spinal and brain injuries, as well as those affected by clinical negligence. With over 15 years of experience in the field, we have established ourselves as leaders in disability adaptations, dedicated to creating living spaces that empower our clients to live independently and comfortably.

OUR EXPERTISE

We offer a comprehensive range of adaptation services designed to meet the diverse needs of our clients:

Wet Rooms and Level Access Showers:

Our team specialises in creating accessible bathing solutions, often completing standard installations within a week. These adaptations not only enhance safety but also provide a sense of dignity and independence.

Ramps and Lifts: We improve access both to and within properties, ensuring that every part of the home is accessible and usable. From external ramps to internal lifts, our solutions are tailored to each client’s specific requirements.

Full House Adaptations: Comprehensive modifications to make entire homes accessible. This includes widening doorways, installing hoists, and adapting kitchens and bedrooms to meet individual needs.

Custom Lifetime Homes: Bespoke solutions for permanent residences. We work closely with clients and their families to design homes that are not only functional but also beautiful and welcoming.

New Build Renovations: Extensive structural alterations and new construction for complex needs. Whether it’s a single-storey extension or a complete rebuild, we have the expertise to deliver projects that transform lives.

WHO WE WORK WITH

Our collaborative approach involves working closely with a variety of professionals to ensure that every aspect of a client’s needs is met:

Court of Protection Solicitors (Pre- and Post-Litigation): We work closely with Court of Protection solicitors both before and after litigation processes. Pre-litigation, we provide expert assessments of clients’ adaptation needs, cost estimates, and advice on feasible adaptation options to support legal claims. Post-litigation, we implement court-approved adaptation plans, ensuring all modifications meet specifications outlined in legal settlements. This collaboration ensures that our clients receive legally compliant adaptations tailored to their unique circumstances.

Case Managers: Our team collaborates with case managers to understand the full scope of a client’s needs and develop tailored solutions.

Occupational Therapists: We partner with OTs to ensure that adaptations are both practical and therapeutic, enhancing the client’s ability to engage in daily activities.

Specialist Disability Architects: Our architects design spaces that are not only accessible but also aesthetically pleasing, ensuring that homes remain beautiful and functional.

MAKING LIVES BETTER

At John Ford Group, we don’t just build; we create environments that empower our clients to thrive. Our commitment to improving lives is evident in everything we do:

Enhancing Independence: Our adaptations are designed to maximise autonomy and comfort for individuals with disabilities. We believe that every person deserves to live independently and with dignity.

Rapid Response: We offer a service to facilitate quick hospital discharges, helping clients return home as soon as possible. This not only improves their quality of life but also reduces healthcare costs.

Quality-Focused: Our team of skilled, employed tradespeople ensures precision and care in every project. We pride ourselves on delivering high-quality work that stands the test of time.

Client-Centred Approach: We work closely with clients, their families, and healthcare professionals to understand unique needs and provide bespoke solutions. Every adaptation is tailored to enhance the client’s lifestyle and well-being.

Aesthetic Consideration: We ensure adaptations are in keeping with the existing house, avoiding a clinical appearance. Our goal is to create homes that feel welcoming and beautiful—not just functional.

OUR IMPACT

By transforming living spaces, we enable individuals to:

Live Safely and Comfortably: Our adaptations reduce the risk of accidents and injuries, creating a safe environment for clients to live and thrive.

Regain Independence and Dignity: By providing accessible living spaces, we empower clients to manage their daily lives with greater ease and confidence.

Improve Their Overall Quality of Life: Our work extends beyond physical adaptations; we aim to enhance emotional well-being and social interaction.

Reduce the Need for Institutional Care: By making homes accessible and supportive, we help clients avoid unnecessary hospital stays or care facilities, allowing them to live in their own homes for longer.

WHY CHOOSE JOHN FORD GROUP?

By transforming living spaces, we enable individuals to:

Experience and Expertise: With over 15 years of experience, we have developed a deep understanding of the needs of individuals with spinal and brain injuries.

Personalised Service: We take the time to understand each client’s unique needs and preferences, ensuring that every adaptation is tailored to enhance their lifestyle.

Quality Assurance: Our employed tradespeople guarantee high-quality workmanship, ensuring that every project meets our rigorous standards.

Collaborative Approach: We work closely with healthcare professionals, case managers, occupational therapists, specialist architects—and Court of Protection solicitors—to ensure that our adaptations meet all necessary requirements.

LOOKING FORWARD

As we continue to grow and evolve, our commitment to transforming lives remains unwavering. We are dedicated to staying at the forefront of disability adaptation technology and best practices, ensuring that our clients receive the most innovative and effective solutions available.

Whether it’s a simple wet room installation or a full newbuild renovation, John Ford Group is here to help. We believe that every individual deserves to live in a home that supports their well-being and enhances their quality of life. Let us help you create a space that truly feels like home. ■

www.johnfordgroup.co.uk

Quality Care: at Home with Nutrix Homecare

Nutrix Homecare is a specialist provider of home-based care, private nursing, case management provision, continuing healthcare (CHC) and domiciliary services for individuals with complex brain injuries and spinal conditions.

RECOVERING from a brain or spinal injury requires not just expert medical care but also tailored support that promotes independence and quality of life. For many, regaining independence means reintegrating into their communities and daily routines.

SBT, a young girl with a progressive neurometabolic condition, faced signifi cant challenges after hospital discharge. In 2023, Nutrix Homecare developed a personalised care plan to support her recovery, helping her return to school on a part-time basis by early 2024. Just months later, she was back in full-time education, and by September, her stabilised condition allowed for a transition from nursing-led to carer-led support— giving her greater independence while ensuring continuity of care.

RW, a young boy with global developmental delay and epilepsy, also faced difficulties accessing education due to inconsistent care. When Nutrix Homecare took over in 2021, we provided overnight support before later introducing a dedicated nursing team to ensure he could safely attend school. By 2024, as his condition stabilised, his care transitioned to carer-led assistance, allowing him to continue his education full-time with confidence. His family, recognising the exceptional quality of care, now entrust Nutrix Homecare with all their care needs.

Nutrix Homecare work tirelessly to create personalised care plans that support and facilitate the needs of individuals with brain and spinal injuries; allowing them to live with dignity, independence, and purpose.

Sam Bowen, Divisional Manager

These are just two examples of how our specialist care transforms lives. As a fully regulated homecare provider by the Care Quality Commission (CQC) with a GOOD rating, you can trust Nutrix Homecare to deliver expert, compassionate care that enhances the quality of life for an individual with complex brain and spinal injuries. ■

Kelly Smith, Business Development Manager at Nutrix Homecare.

Tel: +44207 562 1859 | Mob: +447500 951 298 Web: www.nutrixhomecare.co.uk

The importance of valuesunderstanding and interests IN NEUROLOGICAL REHABILITATION

A person’s values, motivators, and aspirations are an essential foundation of the specialist service provided by Krysalis.

In our everyday lives we are free to engage in activities that reflect our core values and interests. Our values guide our choices and the decisions we make. Our interests are what makes us who we are. If these change when a person acquires a disability, it can impact their recovery, wellbeing, and independence.

Rehabilitation, and specifically neurological occupational therapy, is more effective when an individual’s values and interests are understood.

The neurological occupational therapists at Krysalis understand that each person is unique. We consider the person as they were before and after their injury or diagnosis - whether that be neurological or neurodivergent - including their view of self.

Having an awareness of a person’s values and interests is essential, especially when working with people with complex needs, those who have experienced significant trauma, or those with communication challenges.

Mind and body are not seen as separate, but as part of a single being; this is never more relevant than when we engage in everyday activities

Values and interests help us define who we are as an individual. They govern the way we behave, communicate, and interact with others, and help us define what is important and meaningful to do. They determine our attitudes and opinions and guide our thoughts and feelings about ourselves and others.

A Krysalis occupational therapist uses everyday activities in a neurological rehabilitation plan to promote independence, health, and wellbeing. We aid recovery and help a person explore their aspirations using their values and interests. Individuals raise their potential; they return to the activities they love and value or discover new ones. ■

Contact Krysalis Consultancy

Tel: 01722 466117 |

Krysalis’s approach is totally centred around the individual and their needs.

‘Onwards and upwards’ is often declared when the small things become part of the big picture.

Neurological Occupational Therapy

Krysalis is the UK's leading provider of neurological occupational therapy.

Our nationwide team helps ensure that our clients remain central to our process, which combines expert knowledge with innovative treatment approaches.

We’re here to help individuals realise their true potential. Speak to an expert

EMPOWERING U

Empowering U is a specialist provider of Complex Care and Case Management services.

With over 30 years of experience in the health and social care sector, Empowering U’s dedicated mission is to empower individuals with personalised support and exceptional staffing. Our local teams are committed to providing opportunities for service users to lead fulfilling lives through reablement.

Established in 2014, Empowering U provides high-quality bespoke care packages for individuals across all age ranges with serious injuries and complex care needs. These specialised packages cater to individuals with complex care needs, such as learning disabilities, autism spectrum disorder (ASD), personality disorders, brain injuries and complex medical conditions. Our approach to community-led and Nurse-Led Care focuses on education, infection control, and hospital avoidance, ensuring that our clients feel fully supported within their communities.

Our on-call services operate 24/7 to ensure individuals receive genuine, continuous support and assistance. Guided by experienced professionals, from Care Managers to Physiotherapists, we are dedicated to supporting clients in achieving independence, autonomy and empowerment.

Our Case Management Services offer tailored, client-

centred care across the UK, working closely with clinical negligence solicitors, financial deputies, and other healthcare professionals. We start with a free “meet-and-greet” to pair individuals with their ideal case manager whilst identifying cost-effective resources for optimising rehabilitation and care.

We strive in creating a supportive and inclusive environment where individuals feel valued, encouraged, and empowered.

We also offer assessments and support for post-acute rehabilitation, recovery stages, and long-term care. Our case managers, with diverse clinical backgrounds, bring a wealth of expertise and experience to provide person centred Case Management including catastrophic injuries and multi-trauma. Whilst also, conscientiously adhering to BABICM, CMSUK, the 2015 Rehabilitation Code and IRCM advancements. ■

Tel: 0330 128 1722

Email: hello@empoweringu.co.uk

Web: www.empoweringu.co.uk

Our nationwide teams are experienced in supporting and guiding our clients as they strive for personal growth. Whether it's our Case Managers handling cases of Clinical Negligence, Serious Injuries, or our Care Managers creating personalised packages for Complex Care needs, we are here to empower all of our clients.

REHAB FOR INDEPENDENCE

At RFI&SFI, we believe independence is for all and are committed to delivering exceptional, person-centred rehabilitation for both adults and children living with acquired brain injuries, spinal injuries, and complex neurological conditions. Our focus is on ensuring each individual receives a rehabilitation journey tailored to their unique needs, goals, and circumstances.

From initial assessment and recommendations to long-term therapeutic support, we operate with a deep understanding of our mutual clients’ best interests. Our approach is holistic, drawing upon standardised assessments, evidence-based interventions, and clinical best practice to deliver meaningful outcomes for every client.

Our multi-disciplinary team includes experienced Case Managers, Occupational Therapists, and Rehabilitation Support Workers, each bringing a high level of clinical

expertise and compassion to their role. With broad experience across a variety of settings — including neurorehabilitation, paediatrics, mental health, education, and complex care environments — we are able to manage and support even the most multifaceted cases with confidence and care.

Support is provided on a fully bespoke basis, ensuring each intervention is shaped by the client’s specific requirements, preferences, and long-term goals. We value collaborative working and actively involve families, legal teams, and wider care professionals in the planning and delivery of our services, ensuring a truly integrated approach.

Our sister organisation, Support for Independence, which is QCQ registered, provides highly trained and specialised Rehabilitation Support Workers to deliver consistent and skilled support to individuals with Acquired Brian Injury and complex needs. This service includes tailored rehabilitation and managed care packages, with training and supervision provided to ensure the highest standards of support.

Together, our services are underpinned by clinical rigour, person-centred values, and a shared belief that independence is achievable, with the right team in place. ■

To learn more or make a referral:

Email: hello@independenceforall.co.uk

Tel: 0161 762 9876

Web: www.rehabforindependence.co.uk

1 The Pavilions, Bridge Hall Drive, Bury, BL9 7NX

BETH CORDREY OCCUPATIONAL THERAPY

Bespoke occupational therapy & rehabilitation

We are independent specialists in rehabilitation after serious life changing injury. Working directly with solicitors, insurance companies, case managers and individuals, our occupational therapy team are experienced at handling complex personal injury and medical negligence cases.

Led by founder Beth Cordrey, our team of occupational therapists also have extensive experience in the medico-legal field as expert witnesses and case managers, so we understand how the litigation process for personal injury and medical negligence works.

every client to create a rehabilitation journey that reflects their lifestyle. We treat people with compassion and make our programmes stimulating and fun to engage the individual in their own recovery.

Our tried and tested three stage process maps out the client journey in detail. Through an initial comprehensive assessment we identify the right recovery pathway and devise goal focused activities that address the rehabilitation needs. Our ambitious but realistic rehabilitation programmes aim to empower the client to regain their confidence and independence.

Our person-centred approach leads to a client-driven therapy programme that supports all aspects of the life they want to live.

This 360 degree approach is what makes us different. We can oversee everything for you, managing the process efficiently, providing timely communication, and taking care to balance the needs of the client and all stakeholders sensitively. We take time to understand the unique circumstances of

We work to a transparent fixed price model, so there are no unexpected costs during our programmes, and we keep our caseloads intentionally small so that we can be responsive when you need us. ■

Contact Beth Cordrey today.

Ed Hudson’s Inspiring Journey of RECOVERY AND RESILIENCE

Dr. Ed Hudson was just 23 years old when he was knocked off his bike by a motorist on a suburban street in Nottingham in February 2018. A newly qualified Doctor of 8 months, he was on his way to work in general surgery at Nottingham University Hospital.

Despite the low-speed collision being relatively minor, Ed’s injuries were critical. He suffered a fractured and dislocated neck (C4/5) which required extensive surgery. Following the operation, he was placed in a medically induced coma for 10 days and remained in the ICU on a ventilator for 44 days. Doctors warned his family that there was a 50/50 chance he would require permanent ventilation.

In this moving and unwaveringly honest article, Ed shares with us just how far he has come since his accident 7 years ago. Marriage, becoming a dad, and a career change, he shows us how anything is possible with the right love, support, and a bucket-load of courage.

THE EARLY DAYS AFTER THE ACCIDENT

Following the accident Ed spent 8 months in hospital during which he became very frustrated by the lack of progress. “I am an extremely motivated individual” explains Ed. “For around 2 months nothing happened, and I became reliant on my girlfriend, now wife, Izzy, also a Doctor, to help me with basic bed rehabilitation and psychological support. It was a very dark time for us both.”

His frustrations led him to heavily research his rehabilitation options, focussing on the very latest technologies and methodologies available. From an early stage, he knew that he wanted to get access to an exoskeleton, intensive technology-driven rehabilitation and frequent hydrotherapy.

STEPS REHABILITATION – A TURNING POINT

Ed’s lawyers, Barratts Solicitors, were able

to arrange funding for rehabilitation, and in September 2018 he moved to STEPS Rehabilitation to undergo 9 months of intensive residential rehabilitation, a move that Ed describes as ‘transformational’. Ed’s medical knowledge and meticulous research meant he was open to trying any therapy and embrace new ideas and techniques.

“Every suggestion I made about my rehabilitation was always met with a resounding ‘Yes!’ from STEPS staff” says Ed. “There was a willingness to give everything a go and find ways around any potential issues that might arise. STEPS have a totally different philosophy, and I am forever grateful for how they helped me.”

“High-level quadriplegics tend to be written off in terms of rehab, especially if you are a complete injury like me. It’s probably because people think we have so little function that not a lot of improvement can be made but if anything, it’s the opposite. The really small incremental gains that you have to fight hard for, make an enormous difference. I don’t stand once in the spinal unit but stood at least 3 days a week whilst at STEPS. I then use that program to stand five times a week still today. If I don’t stand, all my other symptoms are worse.”

Under the expert care of the interdisciplinary team at STEPS, he made incredible progress and in May 2019 was discharged home to a newly adapted rental property where he moved in with Izzy.

RETURNING HOME

After leaving STEPS he was supported by his Case Manager, Katie Ryall (Spinal Injury Case Management Ltd), whom Ed describes as “just brilliant”. He recounts how going from an intensive rehabilitation setting where everything is organised for you as a bit of a shock. “You become the metronome, setting the pace and rhythm of your day. You have to manage everything and everyone.” Katie subsequently made the move from case management to become the Referral and Admissions Coordinator at STEPS, a move that she made in 2022.

Being very reflective, and without wishing to sound too philosophical, I think in some ways it was easier for me to adjust to being a tetraplegic, rather than a paraplegic.

“Being very reflective, and without wishing to sound too philosophical, I think in some ways it was easier for me to adjust to being a tetraplegic, rather than a paraplegic. That may sound strange but as a tetraplegic every single aspect of your life is done differently, so you adjust to that mindset quickly. I think also being in completely new surroundings meant I wasn’t constantly reminded of things I could no longer do.”

Never afraid to push the boundaries, in October 2019 Ed and Izzy decided to take a holiday to Vancouver for a Board

Game Convention. “We had to work everything out for ourselves, from organising insurance, how to manage my chair and other essential equipment when travelling, and, quite scarily, how I was going to manage pressure relief on a 10-hour flight! Believe it or not, there was no guidance!” As it turned out, their painstaking planning paid off, but Ed’s planning didn’t stop there.

WEDDING BELLS

In September 2020 he proposed to Izzy at Sandringham. “I remember having the ring in my pocket for ages and because I wasn’t able to keep checking it was there, I was absolutely paranoid I had lost it!” Luckily the ring was kept safe, and (of course) Izzy said “yes”.

Due to Covid the couple had to wait a few years to get married, but Izzy’s “yes” became an “I do” on the 7th October 2023 when Dr Ed married Dr Izzy surrounded by family and friends at The Willow Marsh Farm in Leicestershire.

With the help of STEPS Rehabilitation’s Lead Physiotherapist, Jamie Storey, Ed was able to walk down the aisle using an ExoAtlet exoskeleton.

“There is something very symbolic about walking down the aisle. Being able to do that wasn’t about pretending to be how I was before the accident, it was more a celebration of how far I had come and embracing what I was able to do. It meant a great deal to us both that day.”

A significant amount of preparation was required to enable it to happen. There were 3 trips back to STEPS for practice runs with Jamie, including one where Ed wore his wedding suit. A van was hired to get the plinth and hoist to the wedding venue, and the groomsmen were given some manual handling training.

“It was emotionally charged for lots of reasons” reflects Ed. “We were surrounded by family and friends who had been there for us throughout, including Jules and Toria from STEPS. There was a real sense of, ‘we have made it’. My legal claim had settled, our forever home was being built, and I was starting a new career path to qualify as an injury solicitor with the same law firm that had represented me, Barratts. The wedding felt like we were drawing a line in the sand, and we were stepping over it into a future that was full of possibility and hope.”

FOREVER HOME

MIRACLE BABY

The move into their new home came just at the right time, because a month later, Ed and Izzy welcomed their first baby into the world – Tabitha. The couple had been trying for a baby for only a few months when Tabitha was conceived in February 2024.

Ed acknowledges that there has been an element of good luck involved when it comes to conceiving. The couple were already using a male vibrator – Ferticare – which they knew worked for them. Prior to conceiving Tabitha they sought the advice from a spinal neurology specialist who admitted that there was not enough data or evidence available on the best method to conceive, so they put their faith in nature…and Ferticare!

With the help of specialist disability accommodation firm, Steven Docker Associates, in October 2024 Ed and Izzy moved from their rental accommodation into their stunning fully adapted home in Ilkeston, Derbyshire.

Ed’s legal claim was settled in May 2020 (after a 10-hour JSM) which meant he had the financial freedom to progress the house adaptations without needing prior insurer approval at every step of the process.

Ed’s legal claim was settled in May 2020 (after a 10-hour JSM) which meant he had the financial freedom to progress the house adaptations without needing prior insurer approval at every step of the process. “Had that not been the case the whole thing would have been a nightmare” explains Ed. “After some initial planning obstacles were overcome, the build and the move in went really smoothly. Dockers were amazing, the contractors were amazing, and the house is amazing! I can live independently, doing what I want, when I want. Because the house is so lovely and warm, I can go outside and walk the dog around and come back in without fear of getting too cold. Previously I’d spent several winters in a row where I’d felt condemned to not leaving the house without wearing 5 layers and returning back into the cold rental house meant I was in pain and left struggling. Living has become easy again for me.”

“Starting a family was a fundamental life goal for us both. Career, marriage, family…it was very much our plan prior to the accident, and for a time I thought my injury meant that everything was off the table. Having children was really important for both of us, and I am overjoyed that Izzy has been able to experience pregnancy, childbirth and becoming a mum. It’s a huge life milestone for her.”

Whilst 2024 was been a year of milestones, it was also a bittersweet one as Ed’s mum passed away from cancer in September 2024 having never met Tabitha or see them move into their forever home. “I take comfort from the fact that she knew all these good things were coming to us though” says Ed.

WHAT NEXT?

Not content with hitting all their lifegoals, Ed and Izzy are also committed to helping others following complex trauma injuries and illness. They are 2 of 6 Trustees of a new charity, STEPS Rehabilitation Foundation that aims to improve the quality of life for people with disabilities following injury or illness to help them access specialist rehabilitation services and equipment.

“2025 feels very much like the first year of the rest of our lives” continues Ed. “My law exams will soon be finished, and I think we can then relax a little bit as life will be back on track, and I’ll be back in the driver’s seat. I’m looking forward to working on legal cases where people have sustained lifechanging injuries, like me, and being able to show them that life can still be what you make of it.

There is an assumption that, “well that must be it then” after an injury like mine, but with the right support it’s amazing what can be achieved. ■

Tel: 0114 258 7769

AMPUTEE

DESIGNING OUT CLINICALISM: Creating Beautiful, Functional Homes for Care

By Bob Oliver, Sales and Marketing Director at Innova Care Concepts

As more people receive care in their own homes, the demand for environments that support both health and lifestyle continues to grow. Yet too often, home adaptations feel clinical or institutional, removing the warmth and personality that makes a house a home.

At Innova Care Concepts, we believe in a better way. Our mission is to design out clinicalism by delivering care solutions that meet complex needs without compromising comfort or style. From initial design through to installation, servicing, and aftercare, we offer a full fit-out service that transforms spaces into functional, welcoming homes.

A HOLISTIC FIT-OUT APPROACH

WHY DESIGN MATTERS

Design isn’t just about how a space looks, it directly impacts well-being. Research shows that people living in well-designed care environments experience reduced stress, better sleep, and greater satisfaction with their care. Familiarity, warmth and dignity all play vital roles in improving quality of life.

We collaborate with individuals, families, architects, occupational therapists and case managers to create accessible environments that look and feel like home. Every project is tailored, combining clinical performance with contemporary design. Our expert team ensures a smooth process from concept to completion.

Our mission is to design out clinicalism by delivering care solutions that meet complex needs without compromising comfort or style.

Our offering includes discreet ceiling hoists, accessible kitchens, hydrotherapy pools, stylish care furniture, and integrated hygiene equipment - all designed to work seamlessly within the home environment.

Whether adapting a single room or completing a whole-home transformation, our focus is always on creating environments that feel as good as they function.

SEE IT FOR YOURSELF

To help people visualise what’s possible, we invite you to visit our fantastic accessible showroom in Wetherby. This space showcases a range of home care solutions in realistic domestic settings, making it easy to explore ideas and plan confidently.

We also bring this design-led approach to commercial environments, working extensively in care homes, hospices, SEN schools, and hospitals.

CONCLUSION

Care needs don’t mean sacrificing comfort or style. At Innova, we’re proving that accessible homes can be beautiful, personalised, and uplifting. With thoughtful design, care solutions can enhance lives without ever looking clinical. ■

Book your free showroom visit: Tel: 0345 034 1450 Web: www.innovacareconcepts.com

Bob Oliver

Transforming Homes Enhancing Lives

Create your dream accessible home with Innova Care Concepts, specialists in the design, installation & maintenance of specialist equipment & furniture for accessible homes that promote independence and wellbeing.

From small installations to full home fit-outs, we create unique, bespoke and beautiful environments where end users and their families can truly thrive. We transform homes into accessible havens and provide freedom and independence to those who need it most.

We provide:

• Hoisting Solutions

• Hydrotherapy Pools

• Accessible Kitchens

• Care Beds

• Specialist Baths

• Hygiene Equipment

• Service & Maintenance Packages

Astor Bannerman Accessible Bathroom Experts

Everyone deserves a special bathroom – a mini haven in their home. When designing a bathroom for people with accessibility needs, selecting the correct equipment with the required features and layout is paramount, but design consideration makes it special.

At Astor Bannerman, we have been designing accessible bathrooms for over 30 years, working with occupational therapists to support their clients with complex needs.

We design equipment to look and feel homely and desirable; having the correct features to support complex needs and manufacturing equipment to the highest quality are a given.

Our equipment is manufactured in our factory in the heart of the Cotswolds, UK and installed and serviced by our nationwide team.

Specialist Equipment for Dignity and Independence.

We design and manufacture high-quality equipment to meet a wide range of care needs at home.

From ceiling track hoists and height-adjustable baths to washbasins, changing tables, and showering solutions.

All built with comfort, safety, and dignity in mind - and tailored to meet individual needs.

Design Considerations

✔ Turning circle and transfer space.

✔ Safe and flexible transfers.

✔ Features to prolong independence.

✔ Equipment to preserve carer health.

✔ Future proofed solutions.

✔ Adding sensory features.

Transforming Lives.

“It's life changing. The engineer was great, nothing was too much trouble.”

Our team are on hand to support throughout the project from assessment through to installation and beyond.

We also offer CPD training and on-site product demonstrations.

www.astorbannerman.co.uk/astor-academy

From Assessment to Installation.

We’re With You.

Working Side By Side With Occupational Therapists.

We support OTs and case managers to deliver safe, fully considered home adaptations for clients with complex needs.

✔ Free site surveys

✔ Layout and drawing reviews

✔ Designed & manufactured by us

✔ Bespoke equipment advice

✔ Full installation and aftercare

From first call to final fix – we ’re with you every step of the way.

To discuss a project or get expert advice, contact one of our consultants:

Kane DeCaux

kane.decaux@astorbannerman.co.uk

Greg Doughty greg.doughty@astorbannerman.co.uk

Website: www.astorbannerman.co.uk

WILLIAM MARTIN Property Consultants Ltd

We are a property and construction consultancy providing tailored services for our clients throughout the UK

Our professional team provides building surveying, quantity surveying, project management & monitoring, architecture and associated services.

The William Martin team provides expert opinion on the quantum of claims concerning accommodation issues arising from personal injury and medical negligence litigation.

We act for both the Claimant and Defendant and also as a Single Joint Expert. Our Experts are often retained post-claim to design and deliver schemes to adapt and construct accessible accommodation, working closely with the Claimant and family, together with their legal and care teams.

Our friendly, experienced team can provide suitability reports and assessments of an existing property prior to purchase. We undertake project analysis to support legal issues incorporating liaison with care professionals, legal representatives and other consultants as part of an integrated team. Design solutions are created and tailored to fulfil each clients’ individual needs. We look to incorporate specialists’ recommendations for bespoke equipment and hi-tech facilities to assist rehabilitation and independent living, as well as enhancing quality of life. ■

Web: william-martin.co.uk

Tel (London Office): 020 7378 5800

Tel (Manchester Office): 0161 457 0336

Accessible and Inclusive Environments

Julian Rendall: jrendall@william-martin.co.uk

James Nocker: jpn@william-martin.co.uk

London: 0207 378 5800

Manchester: 0161 457 0336

www.william-martin.co.uk

BUILDING SURVEYING ARCHITECTURE & DESIGN

CONTRACT ADMINISTRATION

PRINCIPAL DESIGNER / CDM

COST CONSULTANTS

EXPERT WITNESS

PROPERTY FINDING

SUITABILITY REPORTS

StanleySmith Case Management: OUR MISSION, VISION AND VALUES

Directors Heidi Stanley and Nikki Smith discuss StanleySmith Case Management’s values and what drives their vision for the future.

025 marks seven years since StanleySmith Case Management (SSCM) was created by Directors Heidi Stanley and Nikki Smith. This year, they reflect on SSCM’s core values, mission and vision.

WHY DID YOU CREATE STANLEYSMITH IN 2018 AND WHAT WERE YOUR HOPES FOR THE COMPANY?

Our mission was to work innovatively, proactively and compassionately using our clinical expertise to shape and steer the complex rehabilitation needs of our clients, so that our clients can achieve and participate in what is meaningful to them. We want to make a positive impact on our client’s lives by advocating for them and empowering them to find solutions so that they can achieve their goals.

WHAT IS STANLEYSMITH CASE MANAGEMENT TODAY? WHAT IS YOUR MISSION?

We have grown to a team of 14 clinical case managers and 8 office-based support staff covering work across the South and South West of England.

physiotherapy-based exercises, hydrotherapy, gym programmes and supports clients with occupational therapy goals.

Our case management provision is specialist and covers brain injury, paediatric, catastrophic injury, orthopaedic injury and spinal cord injury. As part of our case management, we are able to write highly specialist immediate needs reports, case management reports and gratuitous care reports.

WHAT ARE YOUR COMPANY’S VALUES?

Our clinical case managers have backgrounds in Occupational Therapy, Physiotherapy and Nursing. In addition to case management, we carry out complex care training for our support workers, manage client medication administration and monthly medication audits. We also carry out moving and handling assessments and training. We are CQC registered and dedicated to ensuring that we provide safe, caring, effective, well led and responsive support for our clients.

Our office team provides quality support to our case managers and includes a CQC compliance manager, business support manager, finance manager, HR manager and assistant and administration support.

We also have case management assistants and a rehabilitation assistant who supports clients to engage in their

Our values reflect the high quality and clinical expertise of our case management provision. We believe in working collaboratively for the client’s best interests. We encourage reflective practice, a growth mindset and continuous development. We support both the client’s wellbeing as well as the wellbeing of all those who work with StanleySmith Case Management. We promise to maintain professionalism, transparency and abandon blame.

WHAT IS YOUR VISION FOR THE COMPANY?

SSCM aim to become the leading case management company recognised for high-quality and clinical expertise. We will nurture team learning and reflective practice to encourage gold standard, relevant, evidence-based and client centred provision. Our team will work proactively, innovatively and efficiently with a can-do attitude to ensure case management for the client is unique and bespoke. ■

SSCM would love to tell you more about our awardwinning services. Visit our website to learn more www.sscasemanagement.co.uk

Game changing treatment FOR SPINAL INJURIES

Improving

It is thought that around 4,400 people are injured or diagnosed with spinal cord damage each year in the UK, with around 105,000 people currently living with spinal cord conditions. The level of impact varies greatly between each individual and in most cases causes symptoms of paralysis, pain, loss of sensation and alterations to bladder and bowel function.

Spinal cord injury causes life-long symptoms and up to now, attempts to improve recovery have had limited success. However, I was recently involved in an exciting new study with Spinal Research which is giving people hope that they could regain some of these functions again. The peer-reviewed study, published in Neuromodulation: Technology at Neural Interface used ONWARD Medical’s ARC-EX Therapy and involved 10 participants who completed 120 sessions at a Neurokinex Centre.

The study involved the use of pioneering technology that stimulates the dormant spinal cord below the patient’s injury with electrical pulses. The ONWARD ARCEX system comprises a non-invasive stimulator that delivers electrical pulses to the cervical or thoracic spinal cord via electrodes placed on the skin’s surface. The electrical pulses travel through the skin to stimulate the spinal cord, where signals are weakened or interrupted by a spinal cord injury. This is coupled with intensive physical therapy, tailored to each patient, to help encourage movement even further.

lives, such as regaining the ability to transfer, stand more independently, use their arms to cook or propel a wheelchair,

When the stimulation is in place, nerve impulses from the brain are more likely to reach their target destination in the muscles and hopefully enable individuals to voluntarily use those muscles. The gains made by those involved in the trial did not plateau, even after a year, demonstrating the long-term benefits that this treatment can offer. Although this treatment is currently in the investigational stages, it is hoped that the positive results of this study, combined with positive results also seen in studies in the USA will lead to the device being approved for clinical use in the UK in the near future.

The gains made by those involved in the trial did not plateau, even after a year, demonstrating the long-term benefits that this treatment can offer.

The study reaffirms our professional belief that functionrestoring treatments are possible. As well as giving patients hope, this revolutionary treatment is a real game changer for the rehabilitation sector and with proper investment in the spinal research field we could see significant progress towards a cure for paralysis in coming years and give people meaningful functional improvements that can offer them greater independence and hope for the future. ■

We’re passionate dedicated to helping injuries regain

Clinical expertise, Market-leading treatment and outcomes.

Those involved in the trial saw promising results. Although each individual responded differently to the stimulation, many saw the return of activity that was thought to be lost after injury, including upper body strength, trunk control, balance, grip strength, dexterity and lower body functions. These changes led to some participants gaining further independence in their daily

Seamless collaboration delivery of truly

Jane Symonds

Improving outcomes, changing lives.

We’re passionate about rehabilitation case management and we’re dedicated to helping people who have experienced life-changing injuries regain independence and maximise their quality of life.

passionate about rehabilitation case management and we’re helping people who have experienced life-changing regain independence and maximise their quality of life.

We’re passionate about rehabilitation case management and we’re dedicated to helping people who have experienced life-changing injuries regain independence and maximise their quality of life. Improving outcomes, changing lives.

We’re passionate about rehabilitation case management and we’re dedicated to helping people who have experienced life-changing injuries regain independence and maximise their quality of life.

Clinical expertise, unrivalled clinical governance, and full UK coverage.

Market-leading funding solutions that cover case management, and care enabling early access to rehabilitation to improve

Clinical expertise, unrivalled clinical governance, and full UK coverage.

Market-leading funding solutions that cover case management, treatment and care enabling early access to rehabilitation to improve outcomes.

8006 E: NOI@hcml.co.uk W: hcml.co.uk expertise, unrivalled clinical governance, and full UK coverage.

Market-leading funding solutions that cover case management, treatment and care enabling early access to rehabilitation to improve outcomes.

collaboration across services and stakeholders: enabling the truly bespoke rehabilitation programmes.

Seamless collaboration across services and stakeholders: enabling the delivery of truly bespoke rehabilitation programmes.

8006 E: NOI@hcml.co.uk W: hcml.co.uk expertise, unrivalled clinical governance, and full UK coverage.

Seamless collaboration across services and stakeholders: enabling the delivery of truly bespoke rehabilitation programmes.

Seamless collaboration across services and stakeholders: enabling the of truly bespoke rehabilitation programmes.

Seamless collaboration across services and stakeholders: enabling the delivery of truly bespoke rehabilitation programmes.

T: 020 8649 8006 E: NOI@hcml.co.uk W: hcml.co.uk

T: 020 8649

T: 020 8649 8006 E: NOI@hcml.co.uk W: hcml.co.uk

8006

E: NOI@hcml.co.uk W: hcml.co.uk

T: 020 8649 8006 E: NOI@hcml.co.uk W: hcml.co.uk

Health & Case Management Ltd, Melrose House, 42 Dingwall Road, Croydon, CR0 2NE Registered in England and Wales - No.4702271

Management Ltd, Melrose House, 42 Dingwall Road, Croydon, CR0 2NE and Wales - No.4702271

Health & Case Management Ltd, Melrose House, 42 Dingwall Road, Croydon, CR0 2NE

Management Ltd, Melrose House, 42 Dingwall Road, Croydon, CR0 2NE England and Wales - No.4702271 passionate about rehabilitation case management and we’re to helping people who have experienced life-changing regain independence and maximise their quality of life.

Health & Case Management Ltd, Melrose House, 42 Dingwall Road, Croydon, CR0 2NE

Health & Case Management Ltd, Melrose House, 42 Dingwall Road, Croydon, CR0 2NE Registered in England and Wales - No.4702271

Registered in England and Wales - No.4702271

Case Management

Registration, Regulation, and Standards in the UK - HOW DO THEY FIT TOGETHER?

As the opening of the Institute of Registered Case Managers’ (IRCM) register approaches, this article takes you through key points about registration and regulation and how they relate to standards and protection of the public. It highlights the difference between bodies that register individuals for their professional practice and the CQC, whose focus is on the service provided.

Case management membership organisations and their role in professional development, competency development and maintaining standards to support registration is explained.

PROTECTING THE PUBLIC BY REGISTRATION & REGULATION OF INDIVIDUAL PROFESSIONALS

Registration and regulation of health and social care professionals exists to protect the public. In the UK the Professional Standards Authority (PSA) oversee statutory regulators and a number of voluntary registers (accredited registers).

All registrants must adhere to minimum standards, codes of ethics, and conduct. Registration requires regular renewal, and complaints against registrants can lead to investigations and potential sanctions, including - but not limited to -

removal from the relevant register.

There are ten legally mandated regulators covering the UK (with several others specific to nations), with which practitioners must register to practise lawfully in a profession. The PSA oversees all 10 regulators. Many case managers enter case management after qualifying in another regulated profession and often choose to maintain their registration.

Regulators for those in specifi c professions include: Nursing and Midwifery Council (NMC) https://www.nmc.org.uk/ Social Work England https://www.socialworkengland.org.uk/ Health & Care Professions Council (HCPC) https://www.hcpc-uk.org/

Information on the 10 regulators can be found here: https://www.professionalstandards.org.uk/ organisations-we-oversee/regulators

In addition to these legally mandated registers, the PSA accredits over 70 non- mandatory professional registers. These registers include, for example;

The British Association of Play Therapists

The British Acupuncture Council

The British Psychological Society

The British Association of Sport Rehabilitators and Trainers

All 70 accredited registers can be found here: https://www.professionalstandards.org.uk/whatwe-do/accredited-registers/fi nd-a- register.

The Institute of Registered Case Management (IRCM) – Opening a new register in 2025.

The IRCM will provide a new non-mandatory register for case managers, which will:

Protect the public

Be case management specifi c

Require adherence to minimum standards

Require eligible hours completed in case management practice before being able to apply

Hear concerns about registrants

Apply sanctions to registrants where appropriate following investigation

Apply to be regulated by the Professional Standards Authority

Over the first year of registration free of charge to eligible members of BABICM, CMSUK and VRA (for a limited time period)

IRCM’s Standards of Profi ciency, Competency Framework and other useful documents are available on their website www.ircm.org.uk

SUPPORTING PROFESSIONAL PRACTICE

Case Management Membership Organisations (CMMOs)

Three UK organisations oTer case managers membership:

The British Association of Brain Injury and Complex Case Management (BABICM)

The Case Management Society of the UK (CMSUK)

The Vocational Rehabilitation Association (VRA)

The overall purpose of each CMMO within the specialist area they cover:

Duty is to their members

Support professional practice and adherence to standards

Promote development of competency

Support professional development

Research, highlight & lobby on issues relevant to members

BABICM’s Advanced certifi cation

In addition, BABICM oTers its well-recognised comprehensive competency framework and Advanced Certifi cation.

BABICM have a comprehensive competency framework for practicing case managers to work within and which is used to measure performance against for those who chose to apply for advanced certifi cation and provide evidence of their ability at level 3 across all competencies.

BABICM members agree to work within the framework when they apply and renew their membership

BABICM’s competency framework sets out the key behaviours expected of case managers working with brain injury and complexity.

Identifi es 7 areas of competency

Sets out 3 levels of standard for each competency, with level 3 being the highest level

BABICM Advanced Certi fi cation:

To achieve advanced certification, practitioners must:

Complete at least 3,500 hours of supervised case management practice

Submit evidence demonstrating Level 3 performance across all seven competencies

Present a case study focused on one specifi ed competency

Participate in a discussion with two independent reviewers

What are the bene fi ts of becoming an Advanced BABICM Member?

Three UK organisations oTer case managers membership:

REGULATION OF SERVICES

Be recognised across the fi eld of Brain Injury and Complex Case Management, for demonstrating outside your immediate practice specialist expertise and competency as a case manager practising at an advanced level.

A structured opportunity to re flect on your practice, allowing for a deeper understanding of your expertise and skill set.

REGULATION OF SERVICES

The Care Quality Commission (CQC) is a statutory regulator and its function is to protect the public. It does this by regulating the services provided, not the individual practitioners. Regulation is legally required for certain activities, although the majority of activities carried out by case management organisations fall outside this remit.

Key Points About CQC Registration:

Case management companies involved in regulated activities must legally register with the CQC.

Enables you, as a complex injury case manager, to share your experience in managing complex cases and showcase your abilities.

Key Points About CQC Registration:

Signifi cantly contributes to your evidence of Continuing Professional Development and demonstrates your commitment to your role.

The majority of regulated activities involving case managers and registered with the CQC primarily relate to the ongoing direction and control of personal care.

• Case management companies involved in regulated activities must legally register with the CQC.

Practitioner members who are registered with the IRCM will become Registered Practitioners and will be eligible to apply for their Advanced Registered Practitioner status.

Regulated activity most commonly applies when support workers, directly employed by the organisation, provide personal care under the ongoing direction and control of a case manager.

• The majority of regulated activities involving case managers and registered with the CQC primarily relate to the ongoing direction and control of personal care.

However, each service provider must evaluate its specifi c services against CQC criteria to determine if registration is necessary.

What are the bene fi ts of IRCM Registration?

• Regulated activity most commonly applies when support workers, directly employed by the organisation, provide personal care under the ongoing direction and control of a case manager.

Becoming a Registered Case Manager is important for case managers and those that they serve because it is specifi c to the role of case management. It will be important to those who refer clients to case managers as it oTers a case-management specifi c protection for their clients. It is likely to become a requirement for successful referral as solicitors, deputies and insurers seek to ensure their own best practice and due diligence processes include checking they are recommending case managers who are registered or can confi rm they are working toward registration under supervision.

• However, each service provider must evaluate its speciﬁc services against CQC criteria to determine if registration is necessary.

A service provider may choose to carefully avoid carrying out regulated activity as for most companies who do register, it is probably only 5-10% of their work that falls under regulation and therefore it is essentially a business decision for the provider.

• A service provider may choose to carefully avoid carrying out regulated activity as for most companies who do register, it is probably only 5 10% of their work that falls under regulation and therefore it is essentially a business decision for the provider.

For further information, please visit www.babicm.org

Registration and regulation - ﬁtting it all together

Bespoke, costed and fully managed packages

Sector leading multidisciplinary team

On site manager and dedicated support staff

Expert led rehabilitation

Comprehensive, evidence based reporting

Exceptional town centre apartments

Aria Independent Living Rudlens Apartments, Wellingborough, Northants, NN8 1GY

E: info@aria-il.co.uk W: www.aria-il.co.uk

T: 01604 620200 or 07872 402101

Bespoke Specialist Case Management, Care & Support Services

CASE MANAGEMENT SERVICES

We provide high quality tailored case management, care and support services across Essex, Hertfordshire, Cambridgeshire, Kent and Suffolk, from our offices in Great Dunmow, Bury St Edmund’s and Dartford.

Basic Home Help through to Complex Care

Brain Injuries, Cerebral Palsy, Multiple Sclerosis, Stroke, Orthopaedic Injuries, Mental Health, Spinal Injuries, Motor Neurone Disease, Multi-Sensory Impairment, Amputations, Multiple Complex Injuries & Clinical Negligence

Person Centred Support Tailored to Individual Requirements

Complete In House Service-Case Management, Care Management, Care & Support

Skilled, Dedicated & Reliable Management & Support Team

Complete Service including Tailored Reports

Consistently High Standards with Over 25 Years’ Experience

CQC Registered

All Staff Enhanced DBS Checked

Comprehensive Staff Training & Assessments

Annual Leave and Sickness Cover to maintain Continuity of Service

Promoting Independence & Supporting with both Physical & Mental Health

MAPLEWOOD INDEPENDENT LIVING BESPOKE CASE MANAGEMENT, SPECIALIST CARE & SUPPORT

Maplewood Independent Living creates bespoke case management, rehabilitation, care and support services for individuals in your community. Our goal is to facilitate positive outcomes for those who have suffered life altering injuries.

We genuinely believe that all people should lead as fulfilling and independent a life as possible, which is made a reality with the right support in place.

Every aspect of what we do is undertaken in a personcentred way and all case managers, care and support staff are matched to the individual as no two people are the same.

Our multidisciplinary approach is second to none and ensures each individual fulfils their needs and aspirations. It is our belief that mental health is just as important as physical wellbeing, and we recognise the important link between the two.

We provide case management, clinical assessment and input, rehabilitation, care and support services, including palliative care, to both adults and children who suffer from complex needs, such as those arising from an acquired injury, inherited condition, other life limiting condition or following surgery, for example:

A bespoke and comprehensive service is provided from initial assessment, planning and management, through to the ongoing rehabilitation and day to day care and support, and encompassing all steps in between; whether for a determined recovery period or lifelong.

We manage all aspects of the case management, care and support under cover of a case manager, CQC registered branch manager and the care and support teams and we work seamlessly with multidisciplinary teams where necessary.

Management, recruitment, training, supervision and compliance are all undertaken in house, so everything is in one place ensuring our high standards and continuity of service are maintained.

We have over 25 years’ experience, are CQC registered, and all staff are enhanced DBS checked and undergo regular and comprehensive training and assessments.

We pride ourselves on the high standards we consistently deliver to those we support.

Brain Injuries

Spinal Injuries

Cerebral Palsy

Motor Neurone Disease

Multiple Sclerosis

Multi-Sensory

Stroke Amputations

Orthopaedic Injuries

Multiple Complex Injuries

The Power of Case Management at ACTIVE CARE GROUP

Active Care Group is a national leader in delivering specialist care for children, young people, and adults with complex needs across the UK. With a collaborative and holistic approach, underpinned by proven clinical and therapeutic expertise, we empower individuals to make positive progress and live happier, more independent lives.

COMPREHENSIVE SUPPORT FOR COMPLEX CONDITIONS

We support a wide range of complex conditions, including brain and spinal injuries, epilepsy, learning and/or physical disabilities, and mental health needs—often involving high-dependency ventilation and respiratory care. Our progressive and personalised care pathways combine clinical excellence, therapeutic interventions, and tailored support in a variety of settings, enabling us to meet the evolving needs of those we support.

catastrophic injuries, and providing expert witness services. The life-changing impact of this work is best seen in the successes of our clients.

A NETWORK OF CASE MANAGERS ACROSS THE COUNTRY

Our case management division is one of the largest and most experienced in the UK, comprising nine of the country’s leading case management companies, as well as a specialist brain and spinal injury rehabilitation and therapy provider and a dedicated medical report agency. We have over 200 highly skilled case managers operating across England, Wales, and Scotland. Each brand offers something unique—an independent input style, local expertise, and specialist knowledge— while being supported by the wider infrastructure of Active Care Group. With access to central business services such as Finance, HR, and Marketing, our teams are free to focus on what truly matters: delivering outstanding care, support, and rehabilitation to our clients.

TRANSFORMING LIVES THROUGH PERSONALISED REHABILITATION

Our Case Managers have extensive experience in coordinating complex rehabilitation, managing

One inspiring example is Al, a client of Neural Pathways, our specialist brain and spinal injury rehabilitation and therapy provider, who sustained an incomplete C3–C4 spinal cord injury six years ago. Through intensive upper limb rehabilitation using ArmMotus technology, Al has made remarkable progress. His movement is now more natural, and he’s learning to coordinate trunk and arm actions more effectively. He describes each session as “a good workout,” with noticeable improvements lasting several days. Al shares, “I’m really happy with my left arm at the moment. I’m incorporating it into what I’m doing with my right arm and using it to push up off the toilet.”

This kind of client feedback is a powerful reminder of the importance of case management and personalised care. At Active Care Group Case Management, we are proud to be making a meaningful difference—one individual, one story, and one successful outcome at a time. ■

For more information, please contact us: Web: www.activecaregroup.co.uk/case-management Email: janette.wynn@activecaregroup.co.uk Tel: 07944 766799

Comprehensive Brain & Spinal Injury Management Software

For specialists in neurorehabilitation, occupational therapy, case management, and allied health – iinsight is the powerful cloud-based solution designed to enhance patient care while streamlining workflows. Maintain high-quality client care with an all-in-one platform tailored for brain and spinal injury case management.

Granular Permissions: Customise access for medical teams, case managers, and therapists.

Comprehensive Reporting: Track patient progress, financials, and rehabilitation outcomes with detailed reports.

Appointments & Rehab Scheduling: Manage therapy sessions, assessments, and follow-ups efficiently.

AI Chat Support: Get immediate assistance for system navigation and troubleshooting.

Medical & Financial Integrations: Sync with accounting platforms like Xero and QuickBooks for seamless invoicing.

Secure Document Sharing: Share medical records and reports securely within compliance guidelines.

Telehealth & Remote Consultations: Facilitate virtual consultations for patient convenience.

Automated Reminders: SMS and email reminders for appointments and follow-ups.

Case Notes & Progress Tracking: Maintain detailed notes to monitor rehabilitation milestones.

Enhance Efficiency & Reduce Admin Time: Reduce administrative workload by up to 90%, allowing more focus on patient recovery.

Designed for Multi-Disciplinary Teams: Ideal for teams working across medical, therapeutic, and case management disciplines.

Accessible Anywhere: Available on desktop and mobile (iOS & Android) for seamless remote access.

Seamless Integrations: iinsight integrates with Office 365 for automated document population and business intelligence tools like Power BI and Crystal Reports.

Before iinsight®, everything had to be done in the office on my desktop computer. Now, wherever there is wifi, I can use iinsight® on my laptop and I can complete every imaginable business activity. In the past we used several separate programs (word, excel, outlook, quick-file and more) to run the business. The flexibility, affordability and the convergence of these tools into one platform has revolutionised how we work! Ben Holden, Director

Software that supports better care

HOW CLOUD-BASED DIGITAL CASE MANAGEMENT IS STRENGTHENING COMPLIANCE IN SPINAL INJURY REHABILITATION

Leveraging cloud-based digital case management like iinsight®, healthcare organisations can improve spinal injury rehabilitation outcomes while complying with industry regulations.

AAs compliance requirements continue to tighten, particularly in the UK, where the Care Quality Commission (CQC) will often oversee service standards, a growing number of neurorehabilitation, occupational therapy, and allied health teams are turning to cloud-based platforms like iinsight® to streamline the management of complex cases. With the need for clear, consistent, and secure processes more critical than ever, cloud software offers a scalable, modern solution to managing complex care with confidence.

s compliance requirements continue to tighten, particularly in the UK, where the Care Quality Commission (CQC) will often oversee service standards, a growing number of neurorehabilitation, occupational therapy, and allied health teams are turning to cloud-based platforms like iinsight® to streamline the management of complex cases. With the need for clear, consistent, and secure processes more critical than ever, cloud software offers a scalable, modern solution to managing complex care with confidence.

WHAT DOES CLOUDBASED ACTUALLY MEAN?

Cloud-based case management platforms store patient data securely online rather than on local servers, allowing care teams to access and update records from anywhere. This flexibility is particularly valuable in spinal injury rehabilitation, where multidisciplinary collaboration, remote consultations, and complex documentation are common. By bringing scheduling, reporting, communication, and compliance tools into one central system, platforms like iinsight™ help streamline workflows, reduce admin, and support more consistent, compliant care.

SECURING PATIENT DATA AND IMPROVING REPORTING WITH CLOUD SECURITY

REDUCE ADMINISTRATIVE BURDEN AND IMPROVE OVERSIGHT

For clinicians and case managers managing long-term, complex rehab cases, cloud-based case management tools can make a huge difference in how care is delivered. Real-time access to notes, documents, and schedules ensures professionals stay on top of patient progress, even when working remotely or across multiple disciplines. This improved coordination helps minimise the risk of non-compliance caused by lost data, inconsistent records, or outdated documentation. Cloud-based systems also provide a clear audit trail, supporting compliance requirements and reinforcing patient trust in the process.

Cloud-based systems offer a high level of built-in security and data protection, essential when managing sensitive patient information. With secure infrastructure and privacy-first features like encryption, access controls, and multi-factor authentication, cloud tools help healthcare providers stay aligned with strict UK data protection laws, including GDPR.

These systems provide transparency and accountability at every step by automatically logging user activity and keeping detailed audit trails. This helps satisfy regulatory bodies like the CQC and strengthens trust among patients and teams, knowing their information is protected and handled with care.

MEETING MODERN DEMANDS IN HEALTHCARE WITH CLOUD INNOVATION

As healthcare delivery models continue to evolve, embracing remote consultations, mobile teams, and digital-first workflows, cloud-based platforms provide the flexibility, security, and scalability needed to keep up.

At MYP Technologies, we’ve developed iinsight®, a cloud-based case management platform designed specifically for health professionals managing complex rehabilitation cases. iinsight® combines the power of encrypted data storage, secure mobile access, and intelligent reporting tools, making it easier for providers to stay on top of regulatory requirements, improve patient care, and reduce administrative overhead. With iinsight®, providers can focus on what truly matters: delivering safer, smarter, and more effective care.

Learn more about how a secure cloud-based platform can support your compliance and care outcomes.

Tel: +44 (0)1223 257 790

Email: sales@mypcorp.com

Tel: +44 (0)1223 257 790

Email: sales@mypcorp.com

Web: www.iinsight.biz/uk

Industry excellence in the HEALTHCARE AND MOBILITY SECTOR

We featured Lightweight Mobility and Seating Mobility as our Healthcare & Mobility Equipment Company of the Month back in May and now we’ve delighted to showcase Lightweight Mobility and Seating Limited further as our Mobility & Seating Company of the Year.

Lightweight Mobility helps facilitate clients and clinicians to source optimal products paired with tailored clinical solutions to meet diverse needs across the disability spectrum.

The market-leading company was established in 2022 by founder Sean Taylor, who along with his team has a combined 35 years of healthcare mobility and rehabilitation sector experience & has recently been named Ottobock’s Rehab Dealer 2024.

AWARD-WINNING

Sean is himself is no stranger to awards, having won ‘The Unsung Industry Hero Award’ at the Access & Mobility Professional Awards in 2018 and this latest award demonstrates industry excellence for his own newly formed company: 2024 has been a good year for growth and our new products from our suppliers like the Ottobock Zenit lightweight Wheelchair have been well received. We’ve upgraded our website so it’s easier to navigate, with an online shop for spares

and small aids and customers can keep updated with our news across our four social media platforms.

Looking to the future in the industry, we envisage more developments in special controls in powerchairs. With new players coming into the market driving product development, it’s an exciting sector to be in and we are looking to select products from our suppliers that are pushing the boundaries for innovation.

“We had a great time at the Kidz in the Middle show, where we connected with many of our customers and showcased Tomcat Trikes, Dietz Children’s Powerchairs and other exciting new products entering the UK market. The event was a big success and we supported lots of users with their enquiries.

We were also proud to be at Naidex on the Karma Mobility UK stand, presenting their new folding powerchair range and the Morgan Letctus MWD. We are looking forward to attending the OT Show and Rehacare later in the year. Come and say hi to us!” said Sean

SPOTLIGHT ON LIGHTWEIGHT MOBILITY

The Rugby-based company provides assessments, sales and servicing of mobility and other equipment, and helps clinicians look for equipment and trials

“We work with individuals, clinicians, purchasing groups, case managers, residential and nursing homes. We are not a standard mobility company that sells off the shelf products.

We pride ourselves in helping clients, clinicians and healthcare facilities in finding the right equipment that works for them and the care providers.

We pride ourselves in helping clients, clinicians and healthcare facilities in finding the right equipment that works for them and the care providers.

Our services then enable the clinicians to concentrate on the clinical application of these. We also have a rental service working on both a short or long-term basis for many products that enable case managers to justify the capital outlay for the client,” outlines Sean.

With a central location, Lightweight Mobility is ideally placed to help support the needs of clients living in both the North and South of the UK. Sean and his team have built-up strategic partnerships across a nationwide network which ensures bespoke local solutions, matching expertise and products to exact needs.

PRODUCT RANGE: INDUSTRY EXCELLENCE

The company’s product range typically includes lightweight manual and powered wheelchairs, mobility scooters, sensory products, chair lifts, car hoists and other assistive devices designed to meet the diverse needs of users with varying levels of mobility impairment.

since 1990, with a passion for cutting-edge comfort wheelchair seating and positioning equipment for children and adults. These off-the-shelf seating options are ‘products of choice’ for many UK expert orthopaedics and specialists. Lightweight Mobility can provide a full range of products from seat bases, backrests and support, Wonderseat bounce, Supershape back support and high contour cushions. We really like the Spex Manta Backrest as this offers many possibilities for client & Clinicians.

GIVING BACK TO CHARITIES

Lightweight Mobility is passionate about supporting UK-based charities that do so much to support disability communities every day of the year and sponsors The Little People Conference, Headway and the Child Brain Injury Trust.

Little People UK was set up by a collective group including universally-loved actor Warwick Davis and his wife Samantha. The charity supports people with dwarfism and the LPUK conference is an important annual event for all members, including orthopaedic, ophthalmic, neurological and anaesthetic consultant surgeons, physiotherapists and educational practitioners, all of whom have a dedicated interest in helping people with dwarfism.

Lightweight Mobility stock over 13 different models of the Primacare range from the ADELPHI TRIO to the AFFINITY. This popular range is truly flexible, offering chairs designed for home comfort and specialist healthcare settings.

The ADELPHI Care Chair range is manufactured by British company: Primacare: a notable powerhouse specialist in seating solutions and assistive technology and is available as a Small Postural Support Chair, Postural Support Chair or Trio Care Chair Tilt. These products are not available online and require a detailed in-person assessment by the in-house Lightweight Mobility seating specialists. They have just introduced a 45 & 50stone models to cater for bariatric clients.

“For clients interested in portable carbon fibre lightweight powered mobility options, Lightweight Mobility stock the QUICKIE Q50 R Carbon. Known as the ideal option for consideration when choosing a folding powerchair, it weighs a mere 14.5kg (without batteries) and is foldable within seconds.”

SPEX SEATING: ERGONOMICALLY DESIGNED

Spex seating has been pioneering modular seating system

Headway is a well-known charity that supports individuals with brain injuries, their families and carers and campaigns actively to reduce the incidence of brain injuries, many of which can have devastating consequences.

The Child Brain Injury Trust works with children with acquired brain injury and Neurodisability through rehabilitation, education and community services.

“Sadly, every year over 40,000 children acquire a brain injury, which is one child in each classroom. The Child Brain Injury Trust helps children and their families with important rehabilitation, healthcare and access to play therapy, day trips and other meaningful activities. We are proud to be supporting this charity, alongside Headway and the LPUK.” concludes Sean. ■

If you’re interested in finding out more about Lightweight Mobility, please see below: Tel: 07488 367164

Come and follow us on Social Media: FB: Lightweight Mobility & Seating

Instagram: Lightweight Mobility

TikTok: Lightweight Mobility @lightibk1ti

lightweightmobility@gmail.com www.lightweightmobilityandseating.co.uk

ABI Case Management Ltd

Covering the Midlands, North West, North East of England and North Wales, ABI Case Management Ltd is a dedicated and professional service providing specialist case management to clients with Acquired Brain Injuries (ABI), Spinal Injuries (SI), other catastrophic injuries and vulnerable adults.

Taking single or joint instruction from Defendants, Litigation Solicitors, Court of Protection Deputies, lay Deputies or the client themselves - we provide assessment and ongoing case management services assessing and facilitating support for our clients from the post-acute and rehabilitative stages of recovery through to ongoing maintenance and longer-term support programs.

I have had nothing but positive experiences with ABI Case Management - who continue to work collaboratively with my client, their family and support team to help them to achieve their rehabilitative and life goals.

COURT OF PROTECTION DEPUTY

Our case managers have extensive backgrounds and clinical experience in neuro-rehabilitation and the longterm management of the health, medical and social needs consequent of head injury and spinal cord injury.

Our innovative and dedicated team of case managers include specialist occupational therapists and nurses who adopt a collaborative, pro-active and needs led approach to supporting our clients through their rehabilitative journey to maximise their recovery, potential and reclaim their lives ■

For further information please visit our website at www.abicasemanagement.co.uk

For referrals, please email Ann Unsworth at admin@abicasemanagement.co.uk

Specialist Case Management

Occupational Therapy and Nursing Assessment

For Acquired Brain, Spinal and Catastrophic Injury

For referrals and information please email Ann Unsworth at admin@abicasemanagement.co.uk

Or visit our website - www.abicasemanagement.co.uk

Jane James and Associates, Expert Witness Reporting FOR OVER 35 YEARS

We are an award-nominated, familyrun expert witness reporting company with over 35 years of experience in the medico-legal industry.

As an independent expert witness reporting company with over 35 years of experience, we provide straightforward, highly regarded clinical negligence and personal injury reports supported by a first-rate personalised, professional and award-nominated service you can rely on.

We work with both Claimant and Defendant legal representatives.

Our liability reports are well presented, clear and concise, and our experts are trained to understand the terminology and phraseology relating to the legal tests used in liability reporting.

Our quantum reports are equally well-presented, robust, straightforward to read, and transparent on costs.

Our experts are trained to understand that the objective is to quantify the claimant’s past, ongoing and future needs and that their recommendations must be reasonable and justifiable.

We go the extra mile for our clients, and when you engage our services, you benefit from a motivated and well-supported team of experts who are genuinely invested in providing the best possible, high-quality reports for the Court.

In addition, our dedicated internal expert liaison team is always on hand to provide pragmatic, professional advice and ensure your instructions run smoothly.

Our experts are based across the UK. They are highly experienced registered nurses, occupational therapists, and physiotherapists, many of whom work as case managers within litigation.

JJ&A experts receive comprehensive expert witness training and understand and adhere to the Civil Procedure Rules.

If you require further information, Lucinda Lloyd, our Director of Operations, or Catherine Cooper, our Head of Clinical Negligence, would be delighted to discuss our team’s expertise or any of our reports (please see our contact details below). ■

LIBERTATEM HEALTHCARE GROUP

What are the key components of providing care which goes beyond ‘outstanding’ for people and their families? One of the key elements is undoubtedly trust. Managing Director at Libertatem Healthcare, Louise Joslin, explains why building trust is the foundation on which to build the best possible care and help people achieve their goals.

“When a person requires home-based complex care

and support, it is essential that everyone around them – carers, clinicians, other professionals and the family - act together as a team. In our experience effective team working is based on trust.

“We know that for many clients and their families, they’ve been on a really challenging journey. Some have had poor experiences of care, have not felt listened to or understood. They’ve often lost trust in the system and the professionals around them. We’re very cognisant that for some, we’re being given their very last ‘kernel’ of trust. That is an honour and a privilege and not a responsibility we take lightly at all. We want to take that trust, and develop something really meaningful with it for the family and the client.

working to support them far earlier on in the package..

“With trust and understanding, we can focus on goals; what’s important to the client? What do they want to achieve? For some it’s adventure – we’ve recently supported clients to have dream holidays to the Gold Coast and Japan, for example. Other clients may have more modest targets, but these are no less important.

“We want clients and families to trust us with their goals and know that we understand the journey they are on. As a team, we have both lived and professional experience of that journey and the challenges it can bring and with that dual experience, we’re able to bring a different perspective to our care. Like many professionally run organisations, we can be corporate when we need to be, however we also know when to focus more on engaging with warmth; listening, understanding and respecting the journey people are undertaking.

“How do you build trust effectively? At Libertatem, we try to create an environment where we’re all one team. That process starts before a person’s care package even begins. Where complex care is needed. We hold team building days which bring together all of the carers who are going to provide the client’s care. We bring in the Case Managers; sometimes family members. We like to include additional experts such as third sector organisations with detailed knowledge in certain areas that specifically relate to the care requirements. And we get to know one another, agreeing on how we can best work seamlessly as one team around the client, for their benefit and help them reach their goals.

We want clients and families to trust us with their goals and know that we understand the journey they are on.

“We also know the practical and administrative challenges and pressures which Deputies and families have. We tailor our procedures, our paperwork and our care to alleviate those challenges wherever we can.

“All of this goes towards building rapport, trust and understanding, and helps us continually improve our care, and outcomes, for clients and their families.” ■

Web: www.libertatemhealthcare.co.uk

Web: 01189 730006

Email: info@libertatemhealthcare.co.uk

“That team builds a relationship before they start working with the client, which means that the care they go on to deliver feels natural, cohesive and tailored. For a client and family to experience this, promotes a sense of trust in those

Louise Joslin

Libertatem

goes

Libertatem goes ‘beyond outstanding’ to provide specialist home care and support for people affected by brain and spinal cord injury and complex conditions.

‘beyond outstanding’ to provide specialist home care and support for people affected by brain and spinal cord injury and complex conditions.

Libertatem goes ‘beyond outstanding’ to provide specialist home care and support for people affected by brain and spinal cord injury and complex conditions.

About Libertatem

We are a trusted provider of high quality complex home care for people with a range of conditions including spinal injuries and acquired brain injuries, offering national coverage with a local presence. We are registered to provide care in England, Wales and Northern Ireland and have extensive experience of providing outstanding care for people who have sustained personal injuries as a result of an accident or medical negligence.

From our senior management team to our colleagues working directly with people within their homes, and everyone in between, clients are at the heart of all we do. Operating across the UK, our propriety technology enables us to offer a mostly paper free service with robust compliance.

Our dedicated and talented clinical team oversee the quality of care in the home, supported by our team of care-coordinators – together they ensure our services operate smoothly. There is 24/7 support available. We want to go above and beyond the usual expectations of a service provider.

Our desire is to be an extension of case management and legal teams- working together to provide a seamless service to clients.

What can we offer?

• Bespoke care including hourly, waking night and sleeping night support

• Live in care

• Bespoke care including hourly, waking night and sleeping night support

• Live in care

• Educational attendance support

• Live in care

• 2:1 complex healthcare support

• Educational attendance support

• PA support

• 2:1 complex healthcare support

• PA support

We are able to support adult or paediatric patients and can help those transitioning from paediatric to adult provision.

What conditions can we support?

Our multiskilled and flexible care staff have the ability to support people living with a range of complex and clinical needs including:

• Acquired Brain Injury

Our multiskilled and flexible care staff have the ability to support people living with a range of complex and clinical needs including:

• Acquired Brain Injury

• Spinal Cord Injury

• Cerebral Palsy: Spastic, Dyskinetic, Ataxik

• Acquired Brain Injury

• Cerebral Palsy: Spastic, Dyskinetic, Ataxik

• Home ventilation and respiratory support

• Spinal Cord Injury

• Home ventilation and respiratory support

• Renal care

• Stroke

• Cerebral Palsy: Spastic, Dyskinetic, Ataxik

• Stroke

• Motor Neurone Disease

• Home ventilation and respiratory support

• Motor Neurone Disease

• Renal care

• Multiple Sclerosis (MS)

• Stroke

• Epilepsy

• Motor Neurone Disease

• Low self-esteem/confidence

• Depression

• Multiple Sclerosis (MS)

• Epilepsy

• Low self-esteem/confidence

• Depression

Why Choose Libertatem?

Our outstanding support means you can be sure your clients’ care is in safe hands. We understand the very specific requirements of pre and post settlement, and our teams can support through that process.

We offer:

• Daily reports

• A tailored focus on achieving positive outcomes for our clients’

• Professional transfers of care

• Increased independence

• High customer satisfaction levels

Ultimately, we are focused on what matters to clients.

An established and accomplished team

We have a long track record in working alongside case managers and litigation teams in helping provide optimum outcomes for clients. With excellent communication, state-of-the-art digital technology, careful colleague selection and best-in-class training, professionals acting on behalf of clients can be assured Libertatem is provider that goes beyond outstanding.

Training

and bespoke

Training and bespoke support

support

We create a bespoke training course based on the actual needs of the individual. Examples of these are bowel care, cough assist, autonomic dysreflexia, ventilation and suctioning.

We work in partnership with case managers to support clients to live as independently as possible as they come to terms with the physical, cognitive, emotional and social changes they experience post injury.

To find out more visit referrals@ libertatemhealthcare.co.uk

CARE THAT CONNECTS: Real Lives, Real Impact

At Acuity Care Group, we believe that exceptional care is never a one-size-fits-all. That’s why we bring together a diverse range of specialist services to offer a personcentred approach that honours each individual’s unique goals, relationships, and personal identity.

By combining expertise from various care specialisms, we create a comprehensive, integrated care model that supports every aspect of a person’s health and well-being, from clinical care to emotional and social needs. This collaborative, multidisciplinary approach ensures that our support is not only tailored to each individual but also results in meaningful, lasting impact. With a proven track record of sustainable and transformative outcomes, we make a difference in the lives of those we support and their families each and every day! Read on to see how we deliver real results…

MAINTAINING STABILITY: A STORY OF CARE, TRUST, AND ADVOCACY

For one gentleman we support, living with a spinal cord injury, his dedicated care team have been more than just a source of support – they have been a constant in his life. For years, the team have provided one-to-one care, ensuring he remains emotionally and behaviourally stable as well as achieving personal milestones, like attending his daughter’s wedding and visiting his father abroad.

The proposed change was not only a disruption to his care routine but also a potential threat to his emotional well-being, highlighting the critical importance of continuity of care.

A recent hospital admission to have a colostomy fitted resulted in a continuing Healthcare review, the funder proposed reducing the level of care to a live-in care model. This change caused significant anxiety for G, the thought of losing the familiar faces and personalised support he had grown accustomed to created a sense of uncertainty and

distress. The proposed change was not only a disruption to his care routine but also a potential threat to his emotional well-being, highlighting the critical importance of continuity of care.

We worked closely with the private case manager to provide supporting documentation and advocate for the continuity of his care. By carefully presenting the benefits of his current care model, and showcasing that trust and familiarity were crucial, we were able to highlight the potential risks of the proposed change. The collaboration with the wider multidisciplinary team ensured that every angle was considered, from the individual’s emotional well-being to the importance of maintaining established relationships.

As a result, we successfully secured a solution that allowed him to retain his trusted care team, ensuring his stability, comfort, and overall quality of life were preserved. We saw instant improvements in his mental well-being and a faster recovery from his hospital admission.

WHY OUTCOMES MATTER

Outcomes like these lead to fewer care breakdowns, reduced hospital admissions, improved family well-being and better long-term health, all while delivering greater value for money in the public sector. More importantly, they mean that the people we support are leading lives filled with meaning, connection and dignity. Acuity Care Group is proud to be a provider that truly prioritises people. When you invest in person-centred care, the results speak for themselves. ■

Web: www.acuitycaregroup.com

Email: contact@acuitycaregroup.com

Tel: 0115 857 2928

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P r o v i d i n g i n d i v i d u a l i s e d p e r s o n - c e n t r e d

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LEARNING DISABILITY & AUTISM O

h o m e a n d w i t h i n t h e i r c o m m u n i t i e s BESPOKE HEALTH & SOCIAL CARE

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Voice , Your Choice , Your Specialist care . w w w a c u i t y c a r e g r o u p c o m e n q u i r i e s @ a c u i t y c a r e g r o u p. c o m 0115 857 2928

TEAM BRAIN INJURY SUPPORT

S p e c i a l i s i n g i n t h e t h e d e l i v e r y o f e x p e r t

c a r e a n d s u p p o r t f o r i n d i v i d u a l s l i v i n g w i t h

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p r o m o t i n g c h o i c e a n d i n d e p e n d e n c e .

SPINAL INJURY SUPPORT

O u r t r u s t e d t e a m w o r k s i n p a r t n e r s h i p w i t h

i n d i v i d u a l s l i v i n g w i t h a s p i n a l c o r d i n j u r y

P r o v i d i n g p e r s o n - c e n t r e d s u p p o r t p r o m o t i n g

i n d e p e n d e n c e a n d q u a l i t y o f l i f e

CONTACT US

To enquire call us on the number below and reference B&SI25 in your enquiry!

YorHealth: Above and Beyond in Complex Care For Paediatrics and Adults

Behind every diagnosis is a person. Behind every care plan is a family seeking trustworthy support. YorHealth delivers complex care with compassion and expertise, serving both children and adults with specialised medical needs.

COMPREHENSIVE COMPLEX CARE

This dedicated healthcare provider specialises in integrated care for individuals with serious, often multiple conditions, including:

Acquired brain or spinal injuries

Neurological disorders

Respiratory conditions requiring ventilation

Life-limiting illnesses

Conditions requiring complex medication management

Their person-centred approach ensures each care plan addresses unique physical, emotional, and clinical requirements through specialised services such as airway clearance, catheter care, epilepsy management, and respiratory support.

SPECIALISED PAEDIATRIC CARE

Children with complex needs receive exceptional care from dedicated paediatric teams led by nurses experienced in complex care. These professionals deliver evidencebased support for young people with conditions requiring specialised attention, working closely with families, schools, and local services to ensure consistent, sensitive care that allows children to thrive.

“Our team creates safe, tailored care plans to meet each child’s unique needs,” notes Managing Director. This approach helps young people maintain normal childhood experiences while receiving the complex medical support they require.

ADULT-FOCUSED SOLUTIONS

For adults with complex conditions, the care team provides support that promotes independence and dignity. By integrating assistive technologies and adaptive equipment, clients are empowered to pursue education, return to work, or enjoy everyday activities that bring fulfilment and purpose.

CLINICAL EXCELLENCE & GOVERNANCE

The organisation maintains rigorous standards through a comprehensive governance framework that places quality and safety at the forefront of all operations. Their clinical practices are continuously evaluated and refined to incorporate the latest evidence-based approaches and innovations in complex care.

Their robust governance structures exceed regulatory requirements through regular internal audits, comprehensive training programmes, and a culture that welcomes feedback. This commitment to excellence ensures that care delivery remains consistent, safe, and of the highest possible standard.

A dedicated clinical leadership team oversees all aspects of care provision, supporting frontline staff with ongoing professional development and expert guidance. This approach guarantees that each client receives care that is not only compassionate but clinically exceptional.

THE YORHEALTH DIFFERENCE

What sets this care provider apart is their team— professionals selected not only for clinical expertise but also for values of kindness and emotional intelligence. Families often describe caregivers as extensions of their own family, reflecting the trust built through personalised care. ■

With YorHealth, clients and families partner with professionals who:

Respect individuality

Deliver compassionate, clinical care

Build trust-based relationships

Champion independence and dignity

Consistently exceed expectations

Whether for a child with complex medical needs or an adult requiring specialised support, this dedicated team stands ready as more than caregivers—they are committed partners in comprehensive healthcare designed around the individual.

Contact YorHealth: Web: www.yorhealth.uk

Email: enquiries@yorhealth.uk

Yorhealth

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Motor Neurone Disease

Multiple Sclerosis

Acquired Brain Injury

Spinal Cord Injury

Parkinsons Disease

Acquired Brain Injury

Spinal Cord Injury

Tracheostomy & Ventilation

Complex Epilepsy

Cerebral Palsy

Areas of expertise

Palsy Areas of expertise

Respiratory Management

Areas of expertise

Respiratory Management

Epilepsy & Seizure Management

Parkinsons Disease Epilepsy & Seizure Management

Epilepsy & Seizure Management

Bowel Management Catheter Care

Respiratory Management

Bowel Management

Catheter Care

Bowel Management

Catheter Care

West Midlands Office: (01902) 509 330

Enteral Feeding

Personalised Care Planning

West Midlands Office: (01902) 509 330 East Midlands Office: (0115) 7950 324 enquiries@yorhealth.uk

Office: (01902) 509 330

(0115) 7950 324 enquiries@yorhealth uk

West Midlands Office: (01902) 509 330

East Midlands Office: (0115) 7950 324 enquiries@yorhealth uk

Office: (0115) 7950 324 enquiries@yorhealth uk

East Midlands Office: (0115) 7950 324 enquiries@yorhealth.uk

Complex care at home for independence,comfort and quality of life

How nurse-led teams can provide comprehensive, personalised medical care in the comfort of home

Receiving complex care at home offers compelling advantages over residential or supported living arrangements. With nurseled teams and specially trained care professionals, managing complex clinical needs in a home setting is now a viable alternative and an option for many more people.

At-home care also supports greater independence. Individuals retain control over daily routines and choices, from meal times to waking hours, allowing care to be tailored to personal preferences, and enabling autonomy. Being in a familiar environment also provides a sense of safety and calm that institutional settings often lack.

Privacy is another important benefit. In contrast to shared living environments, care at home allows for a more respectful, individualised approach. Carers can develop a deep understanding of each client’s needs, routines, and preferences, alongside offering personalised clinical support for their specific medical conditions.

Nurse-led teams are an integral part of the delivery of complex care at home, effectively bridging the gap between hospital-based care and the home environment

better quality of life at home that in the spinal unit. They help me to get up and showered, help with my exercises and work closely with my physiotherapist. They also help me get out and about in my adapted vehicle. More people should be finding out that there are home care options, as I found the process wasn’t explained well to me while at hospital.

It is daunting at first, having people come into your home, but the care they provide is excellent.

It’s a big adjustment but once you are used to your care team, it’s great. I’m making great progress and I’m looking forward to doing more walking and strengthening my muscles.”

Nurse-led teams are an integral part of the delivery of complex care at home, effectively bridging the gap between hospital-based care and the home environment. These teams can provide a comprehensive range of medical services that were once traditionally confined to hospital settings.

David* had an accident in 2021 which crushed his spinal cord, causing bruising and paralysis that lasted over a week. Following successful surgery, David began regaining his mobility and was soon able to get out of his wheelchair unaided. He says, “Getting support from Alcedo Care means I can be at home instead of hospital, which is very important to me. I have a much

At Alcedo Care, we provide expert nurse-led complex care in the comfort of home, so our clients can focus on what matters most—living life on their terms. Whether it’s enjoying their favourite hobbies or simply embracing the everyday moments, we’re here to support the independence and well-being of everyone we support. ■

Discover more at www.alcedocare.co.uk

Tel: 01704 829590

Facebook: @alcedocare

Twitter: @alcedocare

“Getting support f rom Alcedo means I can be at home instead of a hospital, which is very important to me. I have a much better quality of life at home than being at the spinal unit. I’ve made huge progress and can now get out of my wheelchair –something the doctors thought I would never do.”

Secure Healthcare SOLUTIONS:

Specialising in Person Centred care for complex needs clients.

Secure Healthcare solutions provides in home care. Clinically, we support service users varying from Spinal Injury to clients with acquired brain injury.

We specify in brain and spinal injury care; we provide in house training with our spinal and brain injury specialist nurse weekly to keep all of our field staff updated and refreshed on their skills, to ensure safety for the service users.

We provide nurse led packages of care which are all nurse led starting from 6 hours all the way to 24 hours, 1:1 and 2:1 care around the west midlands and east midlands. We have a dedicated robust work force who are clinically skilled in a variety of complex care techniques, these can vary from acquired brain injury, Spinal Injury to medication administration.

Professional Agency, well trained brilliant staff. Since Secure Healthcare has supporter me, I can do tasks more independently.

QUOTE FROM SERVICE USER TH WHO HAS AN ACQUIRED BRAIN INJURY

WE SUPPORT CLIENTS WHO HAVE:

Motor Neurone disease

Spinal Injury

Acquired Bain Injuries

Palliative care

Tracheostomy care

Stoma care

And many more

THE 4 PRINCIPLES OF PERSON-CENTRED CARE THAT SECURE HEALTHCARE SOLUTIONS FOLLOW:

Treat People with dignity, compassion and respect

Provide Coordinated Care, support and treatment

Offer personalised care

Enable service users to recognise and develop their strengths and abilities

INDIVIDUAL CARE PLANS:

Secure Healthcare Solutions creates personalised care plans to meet the needs for the service user and their family. We create meet and greets which are planned with the family to make sure they are in safe hands and to make sure they feel that they get the right carer or nurse.

Let our Family take care of yours!

Tel: 01212 859449

Email: info@securehealthcaresolutions.co.uk

Web: www.securehealthcaresolutions.co.uk

At UK Phoenix Healthcare, we deliver personalised, nurse-led support that helps people rebuild life after injury. We see beyond the diagnosis — to the person, their goals, and their future.

More Than Clinical Care

A life-changing injury affects every part of life. That’s why we go beyond clinical care — offering emotional support, practical planning, and a belief in possibility. Our team specialises in spinal cord injuries and complex conditions, supporting people in managing their health and chasing their goals — even the bucket list kind.

“K had a seizure in public, and the staff handled it brilliantly — especially Saadiah. K is the happiest she’s been in a long time.”

— A, K’s Dad

From Injury to Independence

No two paths are alike. Our onboarding is personal and thorough, shaped by empathy and partnership. We co-create dynamic care plans that evolve with the individual, promoting safe, positive risk-taking to help people regain confidence and control.

Whether someone is returning home or adjusting long-term care, we ensure they feel supported, empowered, and in charge of their journey.

Real Progress, Real Impact

Success isn’t just clinical — it’s emotional and personal. It’s stepping outside again, reconnecting with loved ones, or trying something new. Our nurse-led care balances clinical expertise with what matters most: living life fully.

Case Management with Heart

We guide smooth transitions from hospital to home, supporting clinical needs and emotional wellbeing. Working closely with local services and families, we create a network of care rooted in integrity, collaboration, and innovation.

At UK Phoenix Healthcare, we’re not just caregivers — we’re partners on your journey, committed to helping you own your new normal.

Email: Enquires@ukphoenixhealthcare.co.uk

Tel: 0330 043 0463

Web: www.ukphoenixhealthcare.co.uk

Experts in Complex Care

Agincare: Specialist Care for Your Loved One After

a Brain or Spinal Injury

If your loved one has experienced a brain or spinal injury, we can help!

As a trusted, family-owned care provider, we have supported thousands of families across England since 1986. We offer expert care designed to meet every stage of recovery and long-term support.

As specialists in complex care, we provide a fully managed service with expert teams and a dedicated Clinical Lead

Our nationwide services cover everything from round-the-clock live-in care to supported living and home care This means your loved one can transition between different levels of support without having to change providers; ensuring continuity of care and peace of mind for your family

From the moment you contact us, we’ll work with you to create a personalised care plan tailored to your loved one. We can start care within 24 hours, working closely with local authorities and healthcare professionals to ensure a seamless transition.

Whether they need assistance with daily tasks, specialist nursing support, or help regaining independence, we’re here to provide expert, compassionate care every step of the way

“Agincare is unlike any care provider I have seen. Here, a full range of services is available to you. There are specialist teams ready to provide truly personalised care whenever needed, from anywhere in the country. This is how care for those with brain and spinal injuries should be.”

- Cher, Clinical Lead

You don’t have to figure this out alone Our care advisors are here to provide guidance, answer your questions, and arrange a free, no-obligation assessment

They are also on hand to provide guidance on funding options, including working with local authorities and NHS Continuing Healthcare

“By choosing Agincare, you’re not just choosing a care provider you’re choosing a team of specialists committed to your loved one’s wellbeing ”

- Next of kin

�� Speak to our expert team n can start within 24 hours! Ca and take the first step towards the right support for your loved one.

OneCall24 Healthcare: Bespoke, Rehabilitative Care with Clinical Expertise

At OneCall24 Healthcare, we understand the immense challenges of complex care. Complex health conditions, like brain or spinal cord injuries, require ongoing medical attention, rehabilitation, and emotional support. It can be a relentless struggle for both patients and their support teams, leaving them feeling overwhelmed and emotionally drained.

YOUR PARTNER IN COMPLEX CARE

Facing a life-altering injury can feel overwhelming for both patients and their loved ones. OneCall24 Healthcare is here to provide a comprehensive solution and a beacon of hope on your road to recovery. We are a team of passionate specialists and industry leaders within the field of nurse-led complex care support. Brain injuries and spinal cord trauma are the battles we fight alongside our clients every step of the way.

Our bespoke care plans are tailored to each client’s unique needs. Whether you require 24/7 support with a dedicated care team or part-time assistance as you regain independence, we have a solution for you. Our nurse-led clinical service leverages the latest advancements in technology to ensure the most effective care delivery. Additionally, our transparent care management system keeps clients, families, and loved ones informed and involved every step of the way.

BESPOKE CARE FOR EXCEPTIONAL OUTCOMES

We believe in personalised care. Whether you require 24/7 support, or part-time assistance, our person-centred plans are tailored to your unique needs. Our services encompass a wide range of complex care needs, including brain and spinal cord injuries, tracheostomy and ventilation, paediatric complex care, long-term conditions, learning disabilities and rehabilitation support.

OneCall24 Healthcare goes beyond simply providing care – we offer a complete support system built on trust, cutting-edge technology, and unwavering clinical expertise. Let us help you navigate the pathway of care delivery so you can focus on what matters most – you.

Testimonial:

“I love my care team and my Clinical Lead; they really understand me as a person and how to support me, particularly during my difficult days. I wouldn’t be without them.”

Miss X, South England, living with a brain injury.

EMPOWERING RECOVERY, TOGETHER

At OneCall24 Healthcare, we understand that complex care impacts not just the patient, but the entire family. That’s why we offer a holistic approach to our nurseled care and support. Our individualised care plans go beyond medical needs, focusing on helping patients rediscover hobbies and social connections that bring joy and purpose. We can also provide educational resources and links to support groups to empower families as they navigate this challenging journey. ■

Ready to take the first step? Contact OneCall24 Healthcare today or visit our website to learn more about our services and how we can help you. Let’s rebuild lives together.

Call OneCall24 Healthcare on 03333 22 11 33 Web: www.onecall24healthcare.co.uk

From Care Provider to Complex Care Champion: OneCall24 Healthcare helps to transform lives

Caring for someone with a complex medical condition is a demanding yet profoundly impactful experience. This truth resonates deeply within me. Throughout my childhood, my brothers and I shouldered the responsibility of caring for our mother, who lives with a chronic disability that significantly damaged her spine.

THE UNSCRIPTED JOURNEY OF COMPLEX CARE

The lack of readily available resources and a clear roadmap for her specific needs made our journey challenging. We were forced to learn quickly, becoming experts out of necessity to ensure our mother received the best possible care at home. There were countless nights spent navigating complex medical jargon, researching unfamiliar therapies, and advocating for her needs within the healthcare system. Witnessing her numerous surgeries and lengthy rehabilitation periods throughout our lives instilled in me a profound desire to help others facing similar situations.

At OneCall24 Healthcare, my dream of providing exceptional care for individuals with complex needs became a reality. We are a dedicated team of passionate specialists and industry leaders in complex care. We understand the intricate challenges faced by individuals with profound physical disabilities and ongoing rehabilitation requirements. This passion stems not only from a commitment to excellence but also from a deep understanding of the emotional and logistical burdens placed on families. There is no greater human act than caring for someone in need, regardless of the circumstance.

EMPOWERING PATIENTS AND FAMILIES: OUR CORE MISSION

At OneCall24 Healthcare, we are here to empower both patients and families to navigate the complexities of care. We offer exceptional, person-centred care that goes beyond simply meeting medical needs. Our bespoke care plans are meticulously crafted to address each client’s unique challenges and aspirations. We leverage cutting-edge technology to ensure the most effective care delivery and maintain clear communication with families every step of the way.

Our commitment extends beyond medical care. We understand that a fulfilling life includes hobbies, social interaction and a sense of purpose. We work with patients to rediscover these aspects, exploring opportunities that bring joy and meaning.

Our commitment extends beyond medical care. We understand that a fulfilling life includes hobbies, social interaction and a sense of purpose.

Because we understand the intricacies of complex care, we can provide the unwavering support and exceptional care that you deserve. We offer a comprehensive range of services, catering to a wide range of needs, big or small. From 24/7 support to part-time assistance, our bespoke care plans are designed to empower individuals to live the best lives possible. ■

Adam Stringer – Founding Director, OneCall24 Healthcare

Nurseplus Care at home Supporting Complex Needs with Compassion and Expertise

Whether it’s supporting long-term rehabilitation, providing round-the-clock clinical support, or enabling greater independence, we work closely with our clients, their families, and case managers to deliver the right care at the right time.

Whether it’s supporting long-term rehabilitation, providing round-theclock clinical support, or enabling greater independence, we work closely with our clients, their families, and case managers to deliver the right care at the right time.

At Nurseplus Care at home, we have been providing high-quality, personalised complex care services, designed to support people with neurological conditions in the comfort and familiarity of their own home.

SPECIALIST IN-HOUSE CLINICAL TEAM

We have a dedicated in-house Clinical Team of nurse-led experts from different specialties who work closely with our local teams and our clients to ensure person-centred, tailored care.

Our Clinical Team is on hand to provide assessment expertise and expert clinical knowledge, meaning that we can be responsive, ensuring the right level of care is provided.

At Nurseplus Care at home we can provide exceptional care for a wide range of complex health needs including:

Acquired and traumatic brain injury

Spinal cord injury

Tracheostomy and ventilator care

PEG feeding

Catheter and stoma care

Medication management

Support with mobility and sensory impairment

Rehabilitation and reablement

Every package of care is built around the individual, with input from multidisciplinary teams, healthcare professionals and family members to ensure continuity, safety, and the best possible quality of life.

WHY CHOOSE NURSEPLUS CARE AT HOME?

Clinical Expertise: Our carers and registered nurses undergo specialist training and competency assessments, overseen by our inhouse Clinical Trainers.

CQC-Regulated Service: Our service is fully regulated by the Care Quality Commission, giving peace of mind on the quality and safety of our care.

Trusted by Families Nationwide: We have been delivering care for over 20 years, and we are proud to be rated ‘Excellent’ by clients on Trustpilot.

Personalised Support: No two clients are the same. We design every care plan around personal needs, preferences, and long-term goals.

Dedicated Case Manager Support: We work in partnership with case managers, local authorities and legal teams to support seamless care delivery and reporting.

HERE WHEN YOU NEED US MOST

Whether you’re seeking a short-term package following hospital discharge or a long-term solution for complex health needs, our experienced team is here to help.

Contact us today to find out how we can support you or your client on their journey to greater independence and comfort at home. ■

Contact Nurseplus on: Tel: 08000 622 622 Web: nursepluscareathome.com

Exceptional Complex Care

Providing

Completely bespoke & tailored

Completely

Hourly care

Round-the-clock support

Acquired and traumatic bra

Acquired and traumatic brain injury

Spinal cord injury

Tracheostomy and ventilat

Tracheostomy and ventilator care

PEG feeding

Catheter and stoma care

Medication management

Support with mobility and sensory impairment

Rehabilitation and reablem

Rehabilitation and reablement

JAM COMPLEX CARE Changing lives, one client at a time

From spreadsheets to bedsheet, how James Nichols and the award-winning team at JAM CARE are changing the face of complex care

From the site of their new Head Office in the heart of the West Midlands, James Nichols and the Leadership team at JAM chat about their Complex care journey, and their exciting plans for the future.

HOW DID JAM ALL COME ABOUT?

James Nichols (CEO) - “Throughout my life I’d seen 4 different groups of friends and close family members struggle to access good care, and I knew their had to be a better way. So, in 2018, I started researching and did some work with 2 leading UK care providers. Then two years later in 2020 I took the plunge, and JAM CARE was born I am very proud that in June 2025 the JAM Group will be having its five-year anniversary of providing complex care services. It’s been an amazing journey, with so much more to come… we are just getting started!.

TELL ME ABOUT THE SERVICES JAM PROVIDE?

Karen Fearns-Williams (Head of Business Development) -

“As James said, we are a complex care provider, supporting both Adults & Children and we have 5 key areas we specialise in and support:

Brain injury

Spinal injury

Acquired & Genetic Conditions

Mental Health

Learning Disability & Autism

We all love what we do, it’s a privilege to support our clients and their families

TELL ME ABOUT SOME OF THE IMPRESSIVE RECOGNITION OVER THE LAST 5 YEARS ?

Karen Fearns-Williams (Head of Business Development) -

“Well JAM started its 1st year winning Newcomer of the Year at the Great British Care Awards, back in 2019, and the accolades have grown from there. We won ‘Complex Care Provider of the Year’ 3 years running, have been shortlisted and won at pretty much every Great British Care Awards in

the last 5 years, and have just been shortlisted for the finals in 6 out of 10 categories at the National Stars of Social Care Awards 2025, to be judged in London in June. We are just going from strength to strength.”

WHAT THE SECRET TO JAM’S SUCCESS?

Sarah Keeshan (Head of Operations & Compliance)“It’s simple, but we genuinely care for all our people. That’s our staff, our clients and their loved ones. We support everybody and they support us. You’ve heard the phrase, ‘It takes a village to raise a child.’ Well, we believe it takes a community of people to build a successful company.”

WHAT’S NEXT FOR YOU AND THE JAM GROUP?

Mike Smith (Head of Recruitment & Training) - “Keep growing, keep improving, keep innovating and keep raising the bar”

LAST QUESTION…WHY JAM?

James CEO - “I should probably take that one… It’s the initials of myself (James), my stepson (Archie) and my wife (Marie). I couldn’t have achieved any of this without them, and we are business run on family values.” ■

James Nichols

Nobody does complex care like we do.

We’re not like the others. No, really…

At CCH Group, We’re not newcomers to specialist home care – we are the benchmark. Whether it’s flexible assistance or roundthe-clock support, we don’t just offer prepackaged plans. Instead, we create bespoke solutions meticulously tailored to each individual’s unique needs and aspirations. Our priority is to build a seamless, compassionate experience that integrates into daily life.

National power. Local touch.

Never heard of CCH Group? Well, our companies Advantage Healthcare, Complete Care Amegreen, ICCM , SCP Complex Care and Total Community Care are part of the largest group of care providers in the UK, delivering over 18.5 million hours of support a year from more than 270 locations across the country Partnering with more than 150 local authorities and integrated commissioning boards gives us strength, stability and expertise, so that our teams can focus on what they do best –transforming lives for people living with any kind of health condition.

Being the largest also means that our teams get the best training, career development and recognition in the care sector. Why? So you don’t have to worry about staffing or care continuity. We know that when our care professionals are actively supported and proud of their vital work, they provide more compassionate and consistently higherquality support.

You know what you need from a complex care provider. We respect that. Every care provider talks about person-centred care and high-quality delivery. These are a given. We could speak all day about our digitisation and training, just like everyone else does.

So, let’s talk about how we’re working for you.

+ We’ve got the skills to back up our claims. Our team of 40 Complex Community Nurses brings extensive expertise in managing a wide range of conditions. They take the time to work closely with GPs, physiotherapists, consultants, and other healthcare professionals to develop a comprehensive support plan that meet each individual’s needs..

+ We move at your pace. As circumstances evolve, our skilled and compassionate Complex Community Nurses will continuously refine and adjust the support plan to ensure it remains perfectly aligned with evolving needs, every step of the journey. They also expertly supervise and support the care team to consistently

+ We don’t stand still when it comes to privacy. Our digital-first approach ensures that all support plans and risk assessments are securely stored and easily accessible to each client and their care team, providing transparency, accuracy, and convenience throughout the process.

+ We’re building the best care workforce for you. We’re serious about our mission, building the best place to work in care. At our core is an extraordinary team of skilled care professionals, who are more than just ‘care workers’ – our teams are recognised, celebrated and involved in our decision making at every level.

+ We’re standing up for what matters. Every day, thousands of families open their doors to our teams – not just because we’re known for delivering amazing care, but because we’re fighting for the recognition of the people we care for, and the incredible teams who support them. We believe that care is worth fighting for, and you know that as much as anyone.

We offer nationwide support to adults and children living with a wide range of conditions, including:

+ Brain Injury Care

+ Spinal Injury Care

+ Asbestosis

+ Cerebral Palsy

+ Genetic Disorders

+ Duchenne Muscular Dystrophy (DMD)

+ Epilepsy

+ Motor Neurone Disease

+ Multiple Sclerosis

+ Learning disabilities and challenging behaviours

If a condition isn’t listed here, don’t worry – we understand that everyone is unique. Whether it’s helping with everyday tasks like shopping and hobbies, or accompanying you on holidays and special events, our care professionals are dedicated to ensuring you can live life on your own terms.

of our clients are satisfied with the care they receive.

Our clinical expertise includes, but is not limited to:

+ Enteral feeding (PEG, JEJ, NG and NJ)

+ Bowel and bladder management (manual bowel evacuation, catheter care)

+ Manual handling

+ Medication administration and management

+ Respiratory management (tracheostomy care, ventilation management, oral and nasal suctioning)

+ Total Parental Nutrition (TPN)

+ Endocrine Management including Diabetes

Out-of-Hours Contact and Support

We know that care needs don’t stop when the working day ends. That’s why we ensure that care is always available, no matter the time.

Our team of operational and clinical personnel are available around the clock, so both clients and their families can feel confident knowing help is just a phone call away.

Building trust and living life fully:

Davina’s complex care journey

Davina’s story is a powerful example of how compassionate care can transform lives. Living with epilepsy, blindness, and other complex needs, But her care is about more than meeting medical needs; it’s about enriching her life.

Davina’s care is managed by a team of three of our skilled professionals, overseen by a dedicated client manager. They ensure she receives enteral feeding, regular medication, and assistance with daily tasks like showering and dressing. Beyond this, they’ve created opportunities for Davina to enjoy the activities she loves, such as bowling and trips to the theatre and cinema. These moments bring joy and a sense of normality to her life

“Davina’s carers, Kim and Paige, have been amazing. Hearts of gold, full of experience and we totally trust them. We’ve built that relationship. Advantage healthcare has been amazing from the office staff right down to Davina’s care team. Hats off to them all.”

Sunita, Davina’s mum

For Davina, care is not just about addressing her medical needs – it’s about creating a life filled with dignity, happiness, and possibility. Her care team’s dedication allows Davina to thrive, providing peace of mind to her family and ensuring she has the quality of life she deserves.

If you’re ready to work with a partner who genuinely cares about your success – we are here. And we won’t let you down. We’re all about enabling individuals to live the life they choose. Email us today at complex@candchealthcare.co.uk or call our friendly team to find out what we can do on 01952 278 300

ASPIRE CARE Aspire Care Southwest and Northern Ireland

Aspire Care is a family established Nursing and Care Agency. Supporting clients in their own home with Complex Health Diagnoses. With a 24/7 on-call system managed by an experienced office team and Nurse oversight.

Complex Health Needs

Challenging Behaviour inc. PBM

Spinal and Brain Injuries

Tracheostomies and Ventilators with Nurse Oversight

Single or multiple Mental Health diagnoses

Learning Disabilities

Communication Aids

PEG, NGT and Jejunostomy Tubes

Support in Educational/Workplace Settings

Epilepsy, VNS and Cerebral Palsy

Bowel Management

Nutrition and Weight Loss support

Community Engagement

Discharge/Transition Planning

Facilitating both UK and International Holidays

Stoma and Catheter Care

FOR ADULTS AND CHILDREN

Clinical oversight and intervention of all care and support provided including care plan reviews and risk assessments

Client and family meet and greet, followed by shadow shifts

Working in collaboration with other professionals, including; Psychiatrist, Behavioural Nurse Specialists, Social workers, Case Manager, Environmental Health Officers, SALT, Occupational Therapists and Physiotherapists providing a holistic care approach

Internal training led by highly experience Registered Nurses

There is no greater joy nor reward than to make a fundamenal difference in someone’s life

Experience in supporting clients to travel abroad and visit other areas within the UK for holidays. Regular holidays with our 2:1 and 3:1 challenging behaviour clients

My daughter is supported 24/7 by staff in her own home. Her staff manage her seizures, health and household chores. She’s so happy.

www.aspirecaresw.com www.aspirecareireland.com 0117 472 9901 – BS16 5EL

Bristol@aspirecaresw.com 01452 224109 – GL8 8HZ

Tetbury@aspirecaresw.com 02871 220708 – BT48 7BZ contact@aspirecareireland.com

✓ Complex Health Needs

Reach your full potential with the support of our

✓ Challenging Behaviour inc. PBM

✓ Spinal and Brain Injuries

✓ Tracheostomies and Ventilators with Nurse Oversight

✓ Single or multiple Mental Health diagnoses

✓ Learning Disabilities

✓ Communication Aids

✓ PEG, NGT and Jejunostomy Tubes

RICH TO DESIGN

✓ Support in Educational/Workplace Settings

✓ Epilepsy, VNS and Cerebral Palsy

✓ Bowel Management

✓ Nutrition and Weight Loss support

✓ Community Engagement

✓ Discharge/Transition Planning

✓ Facilitating both UK and International Holidays

✓ Stoma and Catheter Care For Adults and Children

At Aspire we strive to achieve the best for our clients. Continually developing and discovering new opportunities available to our wide range of clients.

Supporting Adults and Children, to live as independent and traditional a life as possible. Actively encouraging individuals to think beyond their diagnosis and follow their dreams.

Ensuring clients have met staff initially and are comfortable before they join the rota.

✓ Care and Support Plans tailored to your wishes and preferences

✓ Care implemented at the individual’s pace

✓ 24/7 on-call service managed by our friendly office team

✓ Frequent visits from our Nurses and Office staff

https://www.aspirecaresw.com contact@aspirecaresw.com

First Active 365 Homecare: LEADING THE WAY IN SPECIALIST CARE

NURSE-LED, REHABILITATION-FOCUSED HOMECARE - At First Active 365 Homecare, we believe that exceptional care goes beyond basic support—it requires clinical expertise, rehabilitation-focused strategies, and a commitment to positive change. Our nurse-led service ensures that every care package is developed and overseen by experienced healthcare professionals, allowing us to provide a level of care unmatched by standard homecare providers.

We specialise in supporting individuals with brain and spinal injuries, offering tailored, high-quality homecare solutions that empower clients to live independently and with dignity.

WHY FIRST ACTIVE 365 HOMECARE STANDS OUT

Nurse-Led Clinical Expertise – Every care plan is overseen by our highly skilled nurses, ensuring advanced medical care and specialist support for complex needs.

Rapid Response & Assessments – We complete assessments within 48 hours, allowing us to start care packages promptly and efficiently.

Nationwide Coverage – Our services extend across the UK, ensuring we can provide consistent, high-quality care wherever it’s needed.

Rehabilitation-Focused Support – We work closely with physiotherapists, speech and language therapists, and other rehabilitation specialists to enhance mobility, communication, and overall independence.

Empowering Clients to Regain Independence – We recognise that gaining or regaining independence is a crucial part of rehabilitation, especially for individuals with acquired brain injuries (ABI) and spinal injuries. Our care plans focus on developing life skills, confidence, and autonomy, whether that means relearning daily tasks, accessing the community, or returning to meaningful activities.

WE SUPPORT CLIENTS IN:

Building confidence in personal care and household tasks

Developing communication and cognitive skills through specialist therapies

Encouraging safe mobility and movement with expert-led rehabilitation

Facilitating access to community activities, education, and employment opportunities

With a client-centred, goal-oriented approach, we help individuals move towards greater self-sufficiency and an improved quality of life.

Bespoke & Personalised Care – Unlike many providers, we tailor every package to the client’s unique medical and personal needs, ensuring a truly client-centered approach.

Consistency & Reliability – Our dedicated staff team ensures continuity of care, reducing stress for clients and families.

Clinical & Specialist Care – We provide advanced support for Gastrostomy care (PEG, JEG, Button and more), bowel care, catheter management, tracheostomy care, seizure management, and other complex clinical needs.

CASE STUDY: FAST & EFFECTIVE COMPLEX CARE

We recently worked with a client who required urgent, specialist neurological care. Within 48 hours of referral, we conducted a full assessment and collaborated with their deputy for sign-off. Our team successfully initiated care within 14 days, delivering a structured, nurse-led approach that enabled the client to transition from hospital to home with 24/7 tailored support. The outcome was a seamless, stress-free experience for the client and their family, reinforcing our ability to provide fast, effective, and compassionate care.

WHAT OUR CLIENTS SAY

From Case Managers: ““First Active 365 Homecare has set the gold standard for note-taking and care documentation. Their attention to detail and consistent communication make managing care seamless.”

From Family Members: “The team at First Active 365 Homecare has transformed our lives. Their professionalism and compassion have given us peace of mind, knowing our loved one is in the best hands.”

SUPPORTING CLIENTS IN LIVING THEIR BEST LIVES

At First Active 365 Homecare, we advocate for our clients’ best interests, continuously highlighting positive changesto enhance their quality of life. Our nurse-led approach ensures that every decision prioritises safety, independence, and long-term well-being. If you are looking for a provider that goes beyond standard homecare to deliver expert-led, rehabilitation-focused support, First Active 365 Homecare is here to help.

Visit: www.fa365homecare.co.uk to learn more, or contact us today to discuss how we can support you on 03333222365 or Bookings@fa365homecare.co.uk

Corporé Expert EmpowerManagementCasetoRecovery

We’re your dedicated, expert case management partner, providing client-centred, independent rehabilitation to empower optimum recovery following road traffic accidents, accidents at work, personal injuries and catastrophic events.

True recovery is about providing individuals with the right support, guidance, and intervention — all coordinated by a trusted provider with 27 years’ experience.

We have over 60 clinically qualified Case Managers located across the UK with a wide range of different injury specialisms to ensure we provide the best possible support to Injured Parties at the right time.

To help you identify the right support for your personal injury case, we have a user-friendly Case Manager search tool that highlights the expertise and location of your next best Case Manager partnership.

Our CV Search Portal is a touch of innovation that simplifies the identification of the best possible Case Manager for every case. With this refined and accessible search tool, Corporé remains steadfast in its commitment to providing the best possible outcomes in case management, empowering optimum recovery.

Michael Davis, Strategic Accounts Director

INTRODUCING OUR CASE MANAGER CV SEARCH PORTAL:

At the click of a button, a list of available and appropriately located Case Managers are provided to give you the choice of expertise. A detailed map visually demonstrates the route and distance of our Case Managers to your Injured Party.

Refine your search by injury specialism, client age, professional membership or clinical qualification. Receive a choice of expertise direct to your inbox by reviewing the CV’s of up to five of your preferred Case Managers.

Get in touch with us to find out more.

Website: www.corpore.co.uk | Tel: 03330 063 677 | Email: info@corpore.co.uk

Exper t Case Management to Empower Recover y

REGAINING CONTROL: Expert Complex Care Services for a Confident Recovery at Home

We know that when you have complex care needs it can feel like you have lost control of your own life; with our complex care services, we give that control back.

HASCS is a specialist nurse-led provider of home care services for adults and children across the UK. Our highly experienced care teams are equipped to support a wide range of complex care needs from spinal injury to brain injury, degenerative and congenital conditions.

The transition from hospital care to community settings is a crucial milestone in the recovery journey. The challenges that come with this can be varied, adjusting to new routines, handling emotional and physical changes, and managing medications and

therapies can be difficult and our team are equipped to help with all aspects of the discharge process.

We ensure a streamlined discharge process; minimising hospital stays while maintaining high-quality care. Whilst quick and efficient are a priority, we will never compromise safety or clinical standards.

The transition from hospital care to community settings is a crucial milestone in the recovery journey

Our commitment extends beyond physical health; we also focus on emotional well-being, offering compassionate support and understanding throughout the journey. Whether it’s through regular check-ins, adapting care plans as needs evolve, or providing resources for mental health, we are here to help you navigate the complexities of home care with confidence.

Together, we aim to build a nurturing environment that encourages recovery, independence, and a higher quality of life. At HASCS, your health and happiness are our top priorities, and we are dedicated to being a reliable partner in your care journey. ■

Bespokeprovidercare CARE FIRST 24

Care First 24 is a bespoke care provider that understands how important it is to deliver the right care and support to people in their own homes. Our business, now entering its 4th year, revolves around creating a culture that all staff and those cared for have the best possible outcomes.

Lynn James-Wellings with over 30 years’ experience in the care sector, is our Managing Director and Registered Manager. She has led by example and created a company where all involved in delivery live by the ethos that for us ‘care first’ will always be their vision.

Since starting the business we have grown from 4 staff to a 28-strong office team who support a care professional team of 100+ carers, 30+ nurses and 20+ support workers. This diligent caring team treats the people we care for with utmost dignity, creating an environment where care is

personalised and compassionate.

Care First 24 is a CQC approved provider who specialise in complex care, rapid response, and PHB care services. We work collaboratively with our growing client base to ensure the care in place is of the highest standard, consistently delivered and regularly reviewed.

Care First 24 is a CQC approved provider who specialise in complex care, rapid response, and PHB care services

Our dedication to enhancing lives is evident through our commitment to upholding our values which is shown in our exemplary service delivery and the positive feedback received from people we care for and commissioners alike. By listening to the needs of those we serve, we tailor our caregiving approach, resulting in holistic care that is sympathetic, respectful, and dignified. ■

If you would like more information on our services, or wish to get in touch, please call 01732 790001 or email: info@carefirst24.co.uk. Alternatively, our website: www.carefirst24.co.uk

Empire State of Mind SUPPORTING CLIENTS TO ACHIEVE THEIR GOALS

Since 2009, Steps Ahead continuously evolves to ensure we are always meeting the needs of our clients

Since 2009, Steps Ahead continuously evolves to ensure we are always meeting the needs of our clients. Our reputation amongst various professionals has grown, and we are renowned for providing bespoke, rehab-based care and support packages throughout England & Wales for individuals who have sustained an acquired brain, spinal or other life changing injury. Our packages can range from 24/7, 2:1 support, to a few hours each week. Steps Ahead now have a Clinical Lead, meaning we can offer care and support to clients with more complex needs.

One of our main aims is to promote independence and to safely reduce the level of input we provide. We do this in a structured, progressive and safe way, which is always guided by clients and their ability, as well as the wider MDT. We work with clients to enable them to achieve their goals and aspirations and love to celebrate our clients achieving, regardless of how big or small each goal is considered.

THERE’S NO PLACE LIKE NEW YORK CITY

We understand that for a lot of clients, it may be more difficult to access holidays abroad, staycations, gigs or

festivals. In more recent years we have developed our service further to enable us to support clients on these trips, which includes extensive research, planning and preparation.

I would just like to thank you for making the trip to New York with my daughter! You made the trip to the USA the trip of a lifetime. I could see just how much you both have made the trip amazing

Chris, Steps Ahead Client

Last year, a client approached us to arrange the trip of a lifetime for him and his daughter to New York City, their first abroad trip together for over a decade. An incredible amount of planning behind the scenes went into the trip, from finding accessible, appropriate accommodation (harder than it seems!) to writing countless risk assessments, making sure medication is legal in the destination country, and researching and planning countless activities such as the Empire State Building, a Broadway Show and ice skating at the Rockefeller Centre. Through sheer determination and an incredible team, we made this happen and it was such a success that we are already working on the next father and daughter trip!

EXPERIENCES FOR EVERYONE

Over the years, we have had people who don’t receive support from us approach us to deliver this service. Making sure that we inject fun into any client’s rehab journey is central to what we do – we believe this is what keeps clients engaged and aids motivation to make every journey a success. Whether a client or not, we will work tirelessly to make anyone’s goal a reality. ■

HQ: 01752 547257

Email: admin@stepsaheadsupport.co.uk Web: stepsaheadsupport.co.uk

Mobility Hire are the No. 1 supplier of short & long-term Rehabilitation AND MOBILITY EQUIPMENT IN THE UK

We offer a wide range of Rehabilitation & Mobility products for hire in sizes from Paediatric to Bariatric, each one carefully selected to fulfil the needs of your clients.

Carrying our range of rental equipment in stock means we are able to offer same day, next day & weekend delivery services; ensuring you have what you need, when you need it! Supplying private individuals, NHS, health care professionals, hospitals, charities, case managers, nursing/care homes, Insurance companies, disabled holidays, cruise ships, training companies and many more.

OUR RANGE OF PRODUCTS INCLUDE:

Homecare and Hospital beds

Pressure care

Care Chairs

Lift and Recline chairs

Moving and handling

Bathroom equipment

Hoists both manual and powered

Manual wheelchairs Active user and Posture

management TIS

Powered Wheelchairs

Powered Add-ons

We are also able to offer bespoke hospital to home packages to suit your clients’ needs and requirements.

With over 20 years’ experience in the Rehabilitation & Mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service to both clients and our strategic partners. We are committed to making the process of hiring as simple and as easy as possible, with our knowledgeable, helpful team available to answer your questions or queries at the end of the telephone.

We are proud members of:

BABICM British Association of Brain Injury and Complex Case Management

NAEP National Association of Equipment Providers

BHTA

CMSUK Case Management Society UK

PMG Posture and Mobility Group, we have a large stand at this year’s conference in Telford on July 14-16th.

Please see below info link: https://mobilityhire.com/information-hub#Mobility

Our sister company Horizon Mobility are a nation-wide supplier of mobility equipment including prescriptive Active Manual Wheelchairs and High-End Powered Wheelchairs direct to the end user and have a combined experience of wheelchair assessments of more than 75 years.

WHY HIRE MOBILITY/HEALTHCARE EQUIPMENT?

There are many benefits to hiring or renting equipment rather than purchasing. We have put together a piece of mind package, so that you know you are getting the right equipment for you current and future needs and that the hiring process is straight forward, cost effective and most importantly stress and worry free.

SHORT TERM HIRE

Our short-term rental is a week-by- week rental, which gives you the flexibility to end the rental whenever you like, with just one weeks notice. This is an ideal solution if you are not sure how long you will need the equipment for, are you travelling on holiday, your current product is being repaired or just not wanting to commit to long term.

LONG TERM HIRE

Our long-term rental option gives you a convenient and cost-effective care package. This solution saves you the often and unseen costs involved when you purchase something. Not only are you saving the large up-front cost of purchasing the equipment, you are also saving on the cost of repairs, servicing and replacement parts such as batteries in the product itself, as well as the cost of insurance, all of which are included in your rental.

Our long-term rental piece of mind package includes:

Service and Repairs

Replacement parts IE Batteries and Tyres

Fully comprehensive insurance

24/7 Breakdown recovery

A loan product should yours need to come in for repairs

TRY BEFORE YOU BUY

If you are thinking about purchasing a new product such as manual/powered wheelchairs and not sure if it is right for you, or worried about using the equipment for the first time or quiet simply which product is going to best suit your current and future requirements?

We completely understand these concerns, and that’s why we offer a hassle-free solution with our TRY BEFORE YOU BUY scheme. You can rent any of our high-quality and competitively priced mobility or rehabilitation equipment for as long as you need, giving you complete peace of mind to make an informed decision.

HOW OUR TRY BEFORE YOU BUY PROGRAM WORKS

Wide Selection: Choose from our extensive range of mobility and rehabilitation equipment from Mobility scooters, Manual and Powered Wheelchairs to

Hospital beds or Bathing aids and Manual handling equipment.

Flexible Rental Terms: Rent the product or equipment on a short-term basis, ensuring you have enough time to evaluate its suitability. Our fully trained drivers/engineers will deliver the product to your door in as little as 48 hours and demonstrate how to use it.

Refund on Purchase: Should you decide that after trying the product and wish to purchase it, we’ll refund up to the minimum rental charge towards the new equipment.

Fleet Discounts: If you opt to purchase the product you have on hire, you will not only receive the fleet discount product cost you will also receive the 2 weeks of rental cost off this purchase price. Plus, the product will come with a full 3 months warranty as standard.

This convenient trial option allows you to experience the benefits of a mobility product first hand before making that financial commitment. Whether you’re looking for enhanced mobility, comfort, or independence, our try before you buy services ensures total piece of mind for you and your family! ■

Discover more at: www.mobilityhire.com Tel: 0800 2800 569

Rebuilding Shattered Lives is a movement to put the needs of INJURED PEOPLE AT THE HEART OF POLICYMAKING

Mike Benner, chief executive APIL (Association of Personal Injury Lawyers)

When compensation for personal injuries is discussed in the media, in parliament, and even in the pub, the usual theme is that it is a problem to be solved. The focus has been on the financial costs to wrongdoers who are held to account for avoidable injuries, rather than the human cost in suffering and hardship for individuals and their families who have new needs post-injury.

APIL members and professionals in the wider sector know the value of the work they do for injured victims of negligence, who need full and fair redress to enable them to get their lives back on track so far as possible. But not everyone does. It is quite understandable that most people do not think about what it means to be injured until it happens to them.

Without fair redress, injured people would not have the provisions to rebuild their lives fully, and will have to rely on the State for help and support. Brain and spinal injuries are among those which are life-changing. Appropriate compensation makes the difference between having a safe home, receiving care, equipment, and vital therapies - and not.

Without fair redress, injured people would not have the provisions to rebuild their lives fully, and will have to rely on the State for help and support.

Full and fair compensation is the cornerstone of a civilised society, and victims of negligence deserve empathy and support. But the purpose and principles of compensation are not understood enough, which leads to misconceptions. In turn this can, and has, led to damaging legislation which weakens the rights of people who suffer because of avoidable harm. Our law-makers and opinion-formers must be helped to understand what it is like to have a life devastated by needless injury and what is needed to help people to rebuild their lives. Only then will injured people find themselves at the very heart of the personal injury process.

APIL’s flagship Rebuilding Shattered Lives campaign is the answer. The campaign tells the real stories of injured victims of negligence and demonstrates how critical it was for them to be able to turn to the law on compensation. Nothing is more

commanding than hearing about the difference fair redress can make than from the claimants themselves.

The latest campaign short film, Rusty’s Story, tells of one man’s journey from being left for dead in a hit-and-run to being back to his active lifestyle and climbing mountains, despite his new disabilities. It is a film full of hope against a bleak backdrop.

Rusty was driving home from visiting a friend when another driver hit him head-on at 106mph. He was lucky to survive, but later had to have his leg amputated. In the film he explains how the compensation enabled him to fund a specialist prosthetic limb, and move to a new, safer house. He was fitted for an NHS limb in the early days of his recovery, but it was impossible to get it to fit and he still could not walk. But with the right limb, he is back at work, taking his much-loved walking holidays with his wife, and has climbed Ben Nevis for charity.

“If I hadn’t been able to make the claim, I would still be on an NHS limb, I wouldn’t be able to work, I wouldn’t be able to move, it just wouldn’t have been possible and I would be a shadow of my former self,” Rusty explains.

APIL will share more of these stories and to continue building on the momentum of Rusty’s Story and its predecessor, Victoria’s Story, in which a young woman who was catastrophically injured when she was run over by a skip lorry demonstrates the good life she has been able to get to thanks to the law on compensation. Between them the films have amassed more than one million views on social media and a wealth of positive and supportive feedback from the public. The campaign has also hit the headlines, making a double-page feature spread in The Guardian, multiple regional news titles, and features on BBC radio.

Rebuilding Shattered Lives is a long-term campaign for a shift in the narrative around financial redress. It is a movement for the sector. Lawyers, rehabilitation providers, and injured people themselves can all support the campaign in the smallest and simplest ways, including by sharing the films on social media. Change begins with the smallest starts, when one person thinks about what it means to be needlessly injured. ■

Visit www.rebuilding-shattered-lives.org.uk or search for Rebuilding Shattered Lives on social media to watch the films, and join the movement.

Mike Benner

“THE CONVERSION

QUALITY

AND the ease of use made the decision easier for us”

Brotherwood were delighted to deliver Lewis’ new Wheelchair Accessible Vehicle –an amazing new Boundless Blue Ford Tourneo Connect ‘Active’, with our inclusive C’arete conversion – right on time for his birthday!

We caught up with Lewis and Mum & Dad, Claire & Mark, to see how they were enjoying their new vehicle, and what led them to choosing the compact yet spacious Tourneo Connect for their family transport.

CHOOSING A WAV

“We chose this particular model of car because of a requirement to downsize on the existing VW Caravelle WAV we’ve owned since 2015. We no longer needed such a large vehicle for the vast majority of Lewis’ transport needs, and the provision for 6 passenger seats along with Lewis was no longer necessary.

Before choosing the Ford we had reviewed a number of vehicles from a number of WAV providers, but the

internal headroom and the rear door opening height were critical factors for Lew’s chair, and in many ways narrowed the choice significantly. In saying that, we were still very impressed with the design, functionality, performance and aesthetics of the Ford, so would have probably gone with it anyway.”

“We reviewed Ford WAVs from 2 suppliers, but the conversion quality and the ease of use of the Brotherwood model made the decision easier for us, and in our opinions compensated for the higher upfront payment that needed to be made through Motability.”

FAVOURITE FEATURES

“Every trip we’re finding something new and interesting on the car, like all the driver assist features, automatic headlight raising and dimming feature, heated steering wheel, heated seats, Apple CarPlay, etc. The car is packed with lots of toys and gadgets that are proving really useful and worthwhile. The car itself is really nice to drive, compact in size, comfortable, quiet and with all the performance you would require.

The conversion quality as previously stated is excellent and appears extremely robust. The counterbalance ramp is very clever, and takes a lot of strain out of lowering and raising the ramp. Whilst we had some initial reservations about using the PAWRS system, and how Lew’s carers would adapt to it, this was soon overcome after a few trips. The main carer has actually said she prefers this system to the one on his old car, so a big thumbs up here!”

“Visibility in the car is excellent through that massive window screen, and I’m so glad we went for the Panoramic roof which brings so much light and airiness into the vehicle as well.”

VERSATILITY

The vehicle will be used for all of Lew’s transportation needs, be it short trips to the local therapy centres or long trips to places like Blackpool and beyond on minibreaks. To give some indication, his last vehicle did 120,000 miles over 8 years, so was constantly in operation.

PERSONAL SERVICE

“The service from Brotherwood was excellent, and a big shout out for Jamie who did an amazing job in demonstrating and explaining the vehicle of the first visit, and then handing the vehicle over on the second visit. He was polite, patient (which is critical in family situations like ours!), articulate, clear, concise, and a lovely guy to deal with. He’s a great asset and ambassador to your business. He clearly has a great depth of knowledge of the products he works with, and also the products he sells against, which is always useful in trying to evaluate one manufacturers offering against an other. Sorry we kept him hanging around so long!”

“We also appreciated the absence of a “Hard Sell” approach from Brotherwood compared to some other WAV companies in the market. Decisions on things like this can, unfortunately, be drawn out processes, and the continued chasing on the phone is neither welcomed or required.”

ONGOING SUPPORT

“We would definitely recommend Brotherwood and this vehicle to other prospective customers. Early days yet, but first impressions have been good, and we are confident that the quality of ongoing support and communications will more than meet with our expectations. The bow for Lewis’ birthday was a lovely touch!”

Brotherwood offer free, no-obligation home demonstrations across the UK, and work in conjunction with Case Managers and Occupational Therapists to deliver mobility solutions for wheelchair users.

ABOUT BROTHERWOOD

Brotherwood are the UK’s Wheelchair Accessible Vehicle (WAV) Specialists and are recognised as the market leader in Wheelchair Accessible Vehicle Design. We believe that every WAV should prioritise comfort, inclusion, and safety for the wheelchair user.

Offering a range of new Wheelchair Accessible Vehicles for sale, as well as factory refurbished WAVs; Brotherwood also offer flexible, long or short-term accessible vehicle hire.

Brotherwood offer free, no-obligation home demonstrations across the UK, and work in conjunction with Case Managers and Occupational Therapists to deliver mobility solutions for wheelchair users.

Brotherwood are also a certified CPD Member, offering free training sessions, study days and workshops to healthcare professionals involved in the provision of accessible transport; ensuring that Case Managers are equipped with the knowledge to enable them to perform transport needs assessments, and ensuring their client’s needs are accurately measured and met.

Brotherwood are also members of WAVCA (The Wheelchair Accessible Vehicle Convertors Association) and are approved suppliers to the Motability scheme. ■

For more information contact Brotherwood today on: 0330 1747 555 or visit: brotherwood.com

ENJOY THE GREAT OUTDOORS Like Never Before with the Quantum Outback

For many people, being outdoors is a simple joy, whether it’s feeling the warmth of the sun, hearing the rustling of trees, or just escaping into nature. But for people with disabilities, the outdoors can sometimes feel off-limits. Paths, tracks, and trails that most people take for granted aren’t always accessible.

Current mobility equipment often struggles to navigate rough terrain, steep inclines, or uneven surfaces, preventing many individuals with disabilities from enjoying the natural spaces that everyone should have access to.

According to the Activity Alliance’s Annual Disability and Activity Survey (June 2024), people with disabilities are most likely to say they prefer being active in outdoor spaces like parks, countryside, or woodland compared to other locations. However, less than half (44%) of people with disabilities say it’s easy for them to physically access outdoor spaces, compared to 78% of nondisabled people. This stark difference highlights the barriers faced by many individuals with disabilities who wish to explore nature but are limited by equipment that isn’t designed for outdoor challenges.

requirements.

Access to the outdoors offers more than just fresh air; it provides a wealth of mental and emotional benefits. Research shows that spending time in nature can reduce stress, improve mood, and boost overall well-being. Yet for many individuals with disabilities, these benefits are out of reach because of the challenges presented by traditional mobility devices and outdoor terrain.

Access to the outdoors offers more than just fresh air; it provides a wealth of mental and emotional benefits.

The Quantum Outback is changing that. With its powerful 4x4 capabilities, the Outback is built to overcome the obstacles that typical mobility equipment can’t. It can tackle grass, mud, gravel, sandy beaches, steep hills, and even shale beaches with ease.

Beyond its off-road capabilities, the Outback offers a range of powered seating functions to provide greater comfort and support for users with varying needs. It features options such as 0° to 50° of seat tilt to assist with pressure management, 85° to 175° of anti-sheer back recline for improved positioning, a power elevating footboard for lower limb support, and 10 inches of safe seat elevation, which allows users to raise the seat while driving at speeds of up to 3.2 mph. Additionally, the Outback is equipped with the Q-Logic 3e drive control system as standard, with optional drive control upgrades available, including the Q-Logic 3 EX, iAccess, and Q-Logic 3 Enhanced Display, providing customisable solutions to meet different user

The Quantum Outback was designed to provide a powerchair that enables users to confidently explore spaces previously thought inaccessible, such as parks, woodlands, trails, and beaches. With its all-terrain capabilities, the Outback empowers individuals to enjoy the outdoors on their own terms, reclaiming access to the natural world and enhancing mental health and wellbeing. More than just a powerchair, it represents freedom and independence, allowing people with disabilities to rediscover the joys of nature and experience the freedom to go wherever they choose.

Everyone deserves to experience the world outside their doorstep, without limitations. The Quantum Outback makes that possible. ■

For additional information, reach out directly to The Quantum Rehab Team through email or phone. Tel: 01869 324600

Email: sales@quantumrehab.co.uk Web: quantumrehab.co.uk

• 4x4 All-Terrain

• High powered 4-pole motors

• Full LED Lighting Package

• Smooth Ride Suspension (SRS)

• Advanced Stability for smooth obstacle transitions

• Optional 10” of power adjustable safe seat elevation at 3.2mph

The Road to INDEPENDENCE

Driving opens up a world of possibilities, discover how you can experience the joy and freedom of being behind the wheel again.

When someone experiences a brain or spinal cord injury, it can be lifealtering. But with determination, support from medical professionals and adaptive technology, you can re-build your independence. A key milestone for many in this journey is returning to driving, here we explore how this is possible.

REHABILITATION AND TRAINING

Driving can provide you with a sense of independence and freedom that is crucial for mental well-being. However, it’s essential to understand that this process is highly individual, depending on the level and extent of the brain or spinal cord injury. Specialist rehabilitation centres often provide assessments and training to assist in the transition back to driving.

Occupational therapists play a crucial role in this process, helping to determine the type of vehicle adaptations needed. This might include hand controls to operate the accelerator and brake by hand rather than foot, or a steering wheel adaptation to aid in one handed steering, to name a few.

LEGAL OBLIGATIONS AND ASSESSMENT

It’s mandatory to inform The DVLA (DVA in Northern Ireland) about any condition that could affect your ability to drive safely, including a spinal cord injury. The agency will then investigate your circumstances, which can involve a medical examination or an independent driving assessment. It’s important to be honest at this stage, they deal with lots of these applications so you will be treated fairly and appropriately.

Following this evaluation, the DVLA or DVA will make a decision about your ability to drive.

ADAPTATIONS AND VEHICLE CHOICES

When you’re considering driving after brain or spinal cord injury, the type of vehicle you use is important. Adaptive technology has advanced significantly in recent years, making it possible for individuals with a range of needs to get behind the wheel.

There are many vehicle adaptations available that assist with getting seated in a car, safer driving and even loading and stowing a mobility device. Enabling you to enjoy all the benefits and luxuries of a standard car, but making it accessible and drivable to your individual requirements.

When you’re considering driving after brain or spinal cord injury, the type of vehicle you use is important.

At Mobility in Motion. we will provide in-depth advice on the exact car adaptations for your needs, confirm vehicle compatibility, discuss costs as well as conduct a demonstration so you feel comfortable operating the adaptations. With a network of nationwide installers, we then come to you and fit the products into your vehicle– and if you need any support after installation, we’re always here to help.

Driving after a brain or spinal cord injury is about more than just the physical act of driving. It’s a symbol of independence, a step towards regaining control over one’s life after a significant change. Start your journey today! ■

To find out more visit: www.mobilityinmotion.com Call us on: 0800 0590 074

Life-changing bespoke support AFTER SERIOUS INJURY

Expert legal advice and an empathetic approach are at the heart of Slater and Gordon’s work with families after traumatic brain and spinal injuries.

Helping individuals at what is often the worst time of their and their families’ lives is a responsibility we do not take for granted. Over the course of many years, we have built a track record and reputation for securing the best care and rehabilitation together with financial compensation enabling a secure future.

Traumatic brain injuries cause approximately 160,000 people to be admitted to hospital in the UK each year, whilst around 2,500 people in the UK sustain new spinal cord injuries. Through my work, I see firsthand the devastating effects of this. The impact is felt not only by the person who has been injured, but their loved ones too. The consequences of such life changing events are financial, physical and emotional, and can have a profound effect on whole families.

excellent rehabilitation providers and medical experts.

My colleague, Fiona Flynn, a Rehabilitation Co-Ordinator at Slater and Gordon, is integral to our work. She can provide immediate support and will undertake a detailed assessment to identify immediate needs. She can liaise with treating professionals and attend discussions regarding discharge and transfers and ensure a smooth transition is achieved. She can also assist with immediate equipment and transport needs as well as urgent housing and benefits issues in some cases. Fiona’s work alongside the Lawyer is essential in ensuring individuals are supported with a full understanding of the process.

Working with the most appropriate experts from a rehabilitation and medico-legal perspective is essential as it enables us to fight for our clients and deliver the best outcome possible.

SUPPORT FROM AN EXPERT TEAM

It is important that a specialist solicitor, is appointed in such a case – someone who understands the many nuances of complex injuries and can navigate the claim successfully. The priority is to secure interim funding at the earliest possible stage to fund a package of specialist rehabilitation. This will relieve financial distress, maximise rehabilitation potential, and enable, as far as is possible, an injured person to reach their maximise potential and return to the lives they enjoyed before they sustained their injury.

Working with the most appropriate experts from a rehabilitation and medico-legal perspective is essential as it enables us to fight for our clients and deliver the best outcome possible. At Slater and Gordon, we work closely with many

Tracey Benson

SECURING LIFECHANGING OUTCOMES

I have represented many individuals who have sustained life changing injuries often with a team of lawyers. One recent example involves a young man with a severe brain injury. He was a pedestrian struck by a car whilst crossing the road.

The case has presented multiple challenges in respect of proving full liability and also dispute surrounding the extent of the rehabilitation required. We commenced Court proceedings at the earliest opportunity to make sure this young man and his family had the resources they needed to support their son with rehabilitation and a return to the community.

We secured interim payments approaching £2million which meant this young man and his family were able to move into a fully adapted property, with a full case managed care package and ongoing therapy. ■

Contact: Tracey Benson, Slater and Gordon lawyers | Tel: 0330 995 5578

Email: tracey.benson@slatergordon.uk Web: www.slatergordon.co.uk

CASE STUDY: Benefits of Appointing a Professional Trustee for a Personal Injury Trust

Sarah, a 28-year-old graphic designer, was involved in a serious car accident that resulted in a spinal injury. Following the accident, Sarah received a significant compensation award to cover her future care and rehabilitation needs.

Sarah was unable to return to work because of her injuries and was eligible to claim Universal Credit, as well as Council Tax support from her local authority. Sarah was concerned about the impact her compensation award would have on her means-tested benefits and felt overwhelmed by the prospect of having to manage her award on her own, ensuring it provided for her needs for the rest of her life. Sarah was also concerned about the impact the award would have on her relationship with her family and friends, who had all been so supportive following her injury.

Wrigleys solicitors recommended setting up a Personal Injury Trust and appointing a professional trustee to help manage the trust. A professional trustee is an independent expert who has the knowledge and experience to manage the trust effectively.

BENEFITS:

1. Expertise and Experience: A professional trustee brings a wealth of knowledge and experience in managing trusts. They understand the legal and financial complexities involved and can ensure that the trust is administered in compliance with trust law.

2. Impartiality: A professional trustee acts independently and impartially, making decisions solely in the best interests of Sarah. This helps to avoid potential conflicts of interest that might arise if family members were managing the trust or if Sarah ever came under pressure to make gifts or loans to family and friends.

3. Financial Management: Professional trustees have the expertise to make informed investment

decisions, ensuring that the trust funds are managed prudently and effectively. A professional trustee would also ensure appropriate independent financial advice was obtained, giving Sarah and her family peace of mind that the funds are being used appropriately.

4. Protection of Benefits: By placing the compensation in a Personal Injury Trust, Sarah’s means-tested benefits were not affected. The trust ensured that her compensation did not count as personal capital, allowing her to continue receiving essential financial support.

Long-term Planning: A professional trustee would help with long-term financial planning, ensuring that the trust funds are used to meet Sarah’s ongoing and future needs. ■

Outcome: With the appointment of a professional trustee, Sarah was pleased that she didn’t have to ask her family to shoulder the burden of managing the trust. Wrigleys ensured that the compensation was used effectively for Sarah’s care and that her financial future was secure. Sarah continued to receive her means-tested benefits, and the trust provided a structured way to manage her compensation, giving Sarah and her family peace of mind. To

Tom Mundy

COURT OF PROTECTION SPECIALIST SOLICITORS

We have extensive experience working with individuals who have been injured, particularly in matters concerning the Court of Protection.

We are well-positioned to assist you in this specialised area because we are independent and not part of a litigation firm.

Our team of experts handles various matters that arise following catastrophic injuries, including:

• Applications to the Court of Protection

• Professional deputyship

• Professional trusteeship

• Property purchases and adaptations

• Issues concerning community care

• Statutory wills

Liaison with the CICA regarding the terms of proposed trust arrangements

• Direct employment

• Liaison with the CICA regarding the terms of proposed trust arrangements

• Direct employment

Scan code to visit website

wrigleys.co.uk

WHY WRIGLEYS?

• We are nationally recognised and respected in this area of expertise, and we work with you to achieve the best outcomes for your clients.

• We have one of the largest trust and Court of Protection administration teams of any national law firm, including tax specialists, trust specialists, and legal experts.

• We believe that a strong, long-standing professional working relationship is key, and we pride ourselves on our caring approach. We build relationships that last a lifetime.

We are Dementia Friends

No5 Barristers’ Chambers

At No5 Barristers’ Chambers, our Personal Injury and Clinical Negligence Group stands at the forefront of providing exceptional legal representation and advice in catastrophic injury and clinical negligence cases. With over 50 barristers, including renowned King’s Counsel and leading juniors, we are dedicated to advocating for those affected by severe brain and spinal injuries.

National Coverage:

With state-of-the-art offices in Birmingham, London, and Bristol, our barristers are strategically positioned to serve clients across the UK, ensuring comprehensive support and representation.

Experience & Expertise:

Our team has an established track record in handling complex, high-value claims involving brain and sp inal injuries.

Client-Centric Approach:

We prioritise the unique needs of each client, ensuring compassionate yet robust representation.

Multi-Disciplinary Strength:

Collaborating with medical experts, case managers, and rehabilitation specialists to secure the best outcomes for our clients

Choose No5 Barristers’ Chambers

King’s Counsel (Silks):

Our elite barristers are highly regarded for representing clients in the most complex and high-profile cases, achieving landmark settlements and verdicts

Senior Barristers:

Experienced specialists in catastrophic injury and clinical negligence, handling complex multi-million-pound claims involving brain and spinal cord injuries.

Junior Barristers:

Talented advocates recognised for their meticulous approach, robust advocacy, and dedication to client care across a broad range of personal injury and clinical negligence matters.

Inquests & P ublic Inquiries

Our barristers regularly represent families, healthcare professionals, and organisations in inquests involving deaths arising from clinical negligence or catastrophic injury, ensuring the voices of those affected are heard and advocating for justice and accountability.

Key Practice Areas:

Catastrophic Personal Injury

Spinal Cord Injury Claims

Brain Injury Cases

Clinical Negligence

Rehabilitation & Recovery Support

Financial & Legal Issues: Including cost recovery, personal injury awards, and future care planning

Championing S upport & Recovery

No5 Barristers’ Chambers is committed to supporting initiatives that aid recovery and long-term rehabilitation for those affected by brain and spinal injuries We proudly work alongside organisations such as the Spinal Injuries Association, Headway, and the Child Brain Injury Trust to make a meaningful impact.

Meet O ur Experts

Our barristers are consistently recognised in the Legal 500 and Chambers & Partners for their expertise in handling the most challenging and life-changing injury cases.

To learn more about how No5 Barristers’ Chambers can assist with brain and spinal injury claims, visit www.no5.com or contact our team today.

070 989

Follow Us: Stay connected with No5 Barristers’ Chambers for insights, case studies, and upcoming events in the Personal Injury & Clinical Negligence sector by visiting www.no5.com/legalexpertise/clinical-negligence/ and https://www.no5.com/legal-expertise/personal-injury/

Leading EXPERTS

Specialists acting for a multitude of clients in all forms of personal injury.

Aspecialist set with 83 members, including 20 King’s Counsel, Old Square Chambers provides advocacy, advice and drafting of the highest quality, at trial and appellate level. Our exceptional clerking team are also recognised for providing friendly and professional support.

Recognised

for their experience in high value and complex claims

Old Square Chambers has proven expertise, at all levels of seniority, encompassing the full spectrum of personal injury matters. Our members are particularly recognised for their experience in high value and complex claims, frequently acting for both claimants and defendants in cases involving catastrophic and fatal accidents, and traumatic brain, spinal and life-altering injuries. We service a wide range of work across the UK to get the compensation our clients and their families need to help rebuild their lives and cope with these life-changing

injuries with expert rehabilitation, medical care and support. Our team’s experience in other associated areas, such as clinical negligence, costs work, product liability and professional regulatory disputes, allow us to provide a fully comprehensive service. Our priority is to achieve the best result possible for our clients; we will do all that we can to achieve that and provide a professional and compassionate service untiringly. ■

For more information, please call one of our clerks on 0207 269 0300 or email clerks@oldsquare.co.uk

Tailored therapy for children and young

people with movement disorders such as

Cerebral Palsy, Global Developmental

Year-roundIntensives

Physiotherapy

Conductive Education

Occupational Therapy

CIMT / Upper Limb Skills

Speech & Language Therapy

DMI - Dynamic Movement Intervention

Music Therapy

Exopulse Mollii Suit Assessments

Orthotics Assessments with DMO

Family Support Manager

One invoice for each month, including all services. Experts ensuring every child unlocks their potential.

Available therapies and support One-stop shop: wide variety of services under one roof. One point of contact for all services. Therapy plan recommendation across all services (regularly reviewed and updated).

Expert Partnerships offering support in

Legal, Financial and Educational Advice,

Wellbeing, Psychotherapy and

Counselling.

Delay and Acquired Brain Injury. 143 Coppetts Road, London, N10 1JP Email info@cpotentia

Brain & Spinal Injury CONTACT INFORMATION

Support groups, charities and other useful contacts and organisations across the UK.

Vocational Rehabilitation Association UK

The VRA represents all those involved in delivering vocational rehabilitation services. A number of professional fgroups are involved from both health (NHS and private) and other government agencies e.g. the Department for Work and Pensions. www.vrassociationuk.com

Brain Injury Rehabilitation Trust (BIRT)

BIRT is a division of The Disabilities Trust, a leading charity that provides services to people with physical and learning disabilities, autism and brain injury. The Brain Injury Rehabilitation Trust (BIRT) aims to provide the best quality neurobehavioural rehabilitation for people with complex and challenging needs after brain injury. www.thedtgroup.org/braininjury

Brain Injury Hub

Online support centre for the families of children affected by acquired brain injury created by The Children’s Trust. www.braininjuryhub.co.uk

Brain & Spine Foundation

Provides support and quality information to people affected by brain and spine conditions, in order to reduce anxiety and help inform their choices. A free helpline is staffed by neuroscience nurses to answer questions about all neurological conditions and offer information and support on any medical and emotional issues. Helpline Number 0808 808 1000 www.brainandspine.org.uk

Carers UK

An excellent source of information, advice and support, this charity is at the forefront of campaigning for carers. www.carersuk.org

Brain

& Spinal Injury

The Children’s Trust

A national charity, The Children’s Trust provides care, education, therapy and rehabilitation to children with acquired brain injury, multiple disabilities and complex health needs. It runs the UK’s largest paediatric brain injury rehabilitation centre at Tadworth (Surrey), and services include nationwide support in the community for children and young people with acquired brain injury. www.thechildrenstrust.org.uk

Child Brain Injury Trust (CBIT)

A leading charity providing non-medical services and support, including a telephone helpline, for families. CBIT also provides training for health and social care professionals working with families. Helpline Number 0303 303 2248. www.childbraininjurytrust.org.uk

Headway

A national brain injury charity that promotes understanding of all aspects of brain injury and provides information, support and services to brain injured people, their families and carers. Headway also operates a regional network of branches and support groups. www.headway.org.uk

The United Kingdom Acquired Brain Injury Forum (UKABIF)

The United Kingdom Acquired Brain Injury Forum (UKABIF) is a membership organisation and charity which aims to promote the understanding of all aspects of acquired brain injury. There are also regional groups throughout the UK, and UKABIF works with these groups to set common aims, encourage sharing of information and practice and co-ordinate group work.

www.ukabif.org.uk

Spinal Injuries Association (SIA)

Spinal Injuries Association (SIA) are a charity that provides information and support to spinal cord injured people, their families and health care professionals. www.spinal.co.uk

The Backup Trust

The Backup Trust provides support services for people of all ages with spinal cord injury. Services include wheelchair skills training, activity courses, mentoring and support to get back to work or school after an injury. www.backuptrust.org.uk

Aspire

Aspire works with people with a spinal cord injury to create opportunity, choice and independence. They aim to support people to lead a fulfilled and independent life from the moment of their injury throughout their life. They are also committed to research in the field of technology to find cost effective solutions to improve the quality of disabled people’s lives. www.aspire.org.uk

Association of Personal Injury Lawyers (APIL) Association of Personal Injury Lawyers (APIL) is an independent, not for profit organisation providing accreditation to lawyers specialising in the area of personal injury law. Website includes a directory of accredited solicitors. www.apil.org.uk

British Association of Brain Injury Case Managers (BABICM)

British Association of Brain Injury Case Managers (BABICM) is a professional association that was established in 1996 to promote the development of case management in the field of acquired brain injury. www.babicm.org

Law Society

Law Society is the professional association that represents and governs solicitors for the jurisdiction of England and Wales. It provides services and support to practising and training solicitors, as well as serving as a sounding board for law reform.

www.lawsociety.org.uk

The Case Management Society UK (CMSUK)

The Case Management Society UK (CMSUK) is a non-profit association of Case Managers, committed to the delivery of quality case management through standards of best practice while promoting the individual and collective development of case management throughout the United Kingdom. www.cmsuk.org

The Neurological Alliance

The Neurological Alliance is a wide range of neurological charities which have come together to make life better for people in the UK with a neurological condition. Their aim is to raise awareness of neurological conditions and their impact; inform and influence policy makers about the needs of people with neurological conditions; secure the highest standards of service and improved care for people with neurological conditions; promote research and the dissemination of information about neurological conditions.

www.neural.org.uk

Expert clinical rehabilitation case managers specialising in catastrophic injury nationwide.

Maximising independence through early rehabilitation intervention.

Clinically justified, bespoke and innovative rehabilitation programmes.

T: 020 8649 5759 E: info@hcml.co.uk W: hcml.co.uk

We are a team of Community Physiotherapists. Led by Susan Pattison, we specialise in Acquired Brain Injury, Spinal Cord Injury and other Complex Injuries in local regions such as Greater Manchester / Lancashire, Cheshire, and South and West Yorkshire

+44 (0) 161 764 3799 info@sptherapyservices.co.uk

@SPTherapySvcs www.sptherapyservices.co.uk

@SPTherapySvcs SP Therapy Services

Rehabilitation and case management solutions nationwide.

We support rehabilitation clients to make a sustained recovery from serious injuries. From facilitating discharge and rehabilitation at the acute stage, to community reintegration, return to work and long-term support, our goal is to achieve maximum independence and a better future for our clients.

T: 020 8649 5759 E: info@hcml.co.uk W: hcml.co.uk

B&SI

A VERY SPECIAL ‘THANK-YOU’ to all our contributors

Disclaimer: Brain & Spinal Injury Handbook is published annually (once per annum) by Seven Star Media Ltd. No part of Brain & Spinal Injury Handbook may be reproduced, stored in a retrieval system or transmitted to any form without permission. Views expressed in the publication are not necessarily those of Seven Star Media Ltd, and are included to provide advice only. No content is a substitute for professional medical advice. During printing, images may be subject to a 15% variation. © Copyright of content belongs to individual contributors with the publication copyright belonging to Seven Star Media Ltd. All rights reserved. Please either keep this magazine for future reference, pass it on for somebody else to read, or recycle it.

Brain & Spinal Injury Handbook - 25/26

Brain & Spinal Injury Handbook

Study Case

WELCOME

Dear Reader,

A place to call home PUTTING CLIENTS AT THE HEART OF ACCESSIBLE LIVING

A place to call home PUTTING CLIENTS AT THE HEART OF ACCESSIBLE LIVING

WE PLACE OUR CLIENTS AT THE HEART OF EVERYTHING WE DO

WE KNOW WHICH PROPERTIES CAN BE ADAPTED TO SUIT OUR CLIENTS’ NEEDS

WE KNOW WHICH PROPERTIES CAN BE ADAPTED TO SUIT OUR CLIENTS’ NEEDS

fuelled by passion and purpose

CONTENTS

RECOVERY & REHABILITATION

CASE MANAGEMENT

COMPLEX CARE

MEDICO-LEGAL

FINANCIAL & LEGAL

PERSONAL PROFILES & CONTACTS

Extending the reach of services for CHILDREN WITH ACQUIRED BRAIN INJURY

DIGITAL INFORMATION - BUMPS HAPPEN

VIRTUAL ABI TEAM

COMMUNITY REHABILITATION SERVICE

Services and support for children with brain injury

Specialist neurorehabilitation

Support in your community

Rebuilding Lives Through Clinican-led Rehabilitation

WHAT SETS THINK THERAPY 1ST APART

Rehabilitation That Works AT THE RIGHT TIME, IN THE RIGHT WAY

IMPACTFUL REHABILITATION THAT WORKS

A

RISING OUT THE BOX Redefining Rehabilitation with Community Physiotherapy

Specialising in Neurology at SP Therapy Services

THERAPY TO THEATRE - E’S JOURNEY TO LEADING LADY

SADDLE TO STRENGTH - M’S RIDE TO CONFIDENCE AND CONNECTION

PLAY TO PROGRESS - R’S PATH TO STRENGTH AND STABILITY

THE CREATIVE EDGE OF COMMUNITY PHYSIOTHERAPY

ABOUT SP THERAPY SERVICES

Residential Rehabilitation for individuals with POLYTRAUMA INJURIES

Residential Rehabilitation for individuals with POLYTRAUMA INJURIES

1 6 TRO UTBECK ROAD OUR NEW FA M I LIY A CCO M OD ATION

16 TROUTBECK ROAD OUR NEW FAMILY ACCOMMODATION

WORLD-LEADING

WORLD-LEADING REHABILITATION TECHNOLOGY

REIMAGINING REHABILITATION

The Importance of MAXIMISING REHABILITATION

FUNDS BECOMING AVAILABLE

MAXIMISING REHABILITATION POTENTIAL

EXPLORING INTERESTS

CONCLUSION

The Interdisciplinary Approach in Neurorehabilitation: A PATH TO HOLISTIC HEALING

Lyndsey Urry, Clinical Lead at Askham Rehab

WHAT IS THE INTERDISCIPLINARY APPROACH?

HOW ASKHAM REHAB IMPLEMENTS THE INTERDISCIPLINARY APPROACH

BENEFITS TO NEUROREHABILITATION RESIDENTS

CONCLUSION

Specialist

Brain & Spinal Injury

Neurorehabilitation for Brain & Spinal Injury

Complex Rehabilitation in the East of England

Clinical Spotlight: Real-World Outcomes

Spinal Rehab

Deborah’s Journey

Cervical Myelopathy & Spinal Rehab

Complex Needs

Luke’s Journey

Why Choose Askham Rehab?

Psychology-led approach to EFFECTIVE REHABILITATION

REDUCED RELIANCE ON DRUG THERAPIES

A focus on psychosocial approaches can reduce the reliance on drug therapy

Innovative Rehabilitation: USING CEILING HOISTS FOR NEUROLOGICAL DISORDERS AND INJURIES

YOUNG CLIENT WITH SPINAL CORD INJURY

PATIENT WITH MULTIPLE SCLEROSIS

Getting Those with Sudden Disabilities Home WITH WASHPOD

HARDLY ASPIRATIONAL!

A SPEEDY RESPONSE MAKES A DIFFERENCE

LANDLORDS DON’T LIKE ADAPTATIONS

A COUPLE OF TYPICAL SPINAL INJURIES

From idea to reality: THE FIRST 18 MONTHS OF HEALTHSEC REHAB

FROM ROOM TO RESULTS

REAL IMPACT, INDIVIDUAL OUTCOMES