Apprenticeships at Salford City College: Private Sector Leadership

LEADERSHIP THAT DELIVERS

LEADERSHIP AND MANAGEMENT

LEADERSHIP AND MANAGEMENT

First, business leaders were responsible for managing the effects of Brexit, then the Covid pandemic, with strong leadership central to how businesses navigated unprecedented times and working-from-home models. Now business leaders from every sector face a tangled web of new issues related to rising business and living costs, fierce competition for talent and widening skills gaps.

Unsurprisingly, recent research conducted with businesses across the North West has indicated that 1 in 4 organisations have identified a need for enhanced leadership and management training.

“1 IN 4 ORGANISATIONS HAVE IDENTIFIED A NEED FOR

Nationally, poor management is estimated to cost UK employers around £84 billion* a year and collectively we recognise the huge challenges currently faced by those tasked with leading businesses in these unprecedented times.

In response, we want to help businesses innovate and transform by supporting the development of essential leadership and management skills at all levels.

Our experience in the sector is broad; currently, Salford City College Group supports around 1,800 apprentices, working with 600 employers across the North West, with more than 200 people recently completing leadership and management programmes and achieving a 100% pass rate.

Our delivery model is people-centred and designed to support aspiring, middle, service-level, and senior leaders. We work closely with organisations to understand their leadership values, current pressures, and priorities. This allows us to create workshops and guidance that is relatable and can be easily applied at work. Additionally, the programme offers peer learning activities to build relationships with colleagues at similar organisations.

If you feel leaders and managers within your organisation would benefit from this style of tailored training, which can be funded by your apprenticeship Levy, please contact our Apprenticeship Team at Salford City College.

We look forward to working with you.

ALLAN MILNE DIRECTOR OF BUSINESS DEVELOPMENT & APPRENTICESHIPS AT SALFORD CITY COLLEGE GROUP

“I’VE LEARNT SO MUCH DURING MY TIME ON THE APPRENTICESHIP, NOT ONLY ABOUT BEING A TEAM LEADER AND SUPERVISOR, BUT ABOUT MYSELF. I FEEL MY CONFIDENCE HAS IMPROVED A LOT AND I’M ABLE TO FULFIL MY ROLE EVEN BETTER THAN I COULD BEFORE. I STARTED WITH NO KNOWLEDGE OR EXPERIENCE BEING A TEAM LEADER AND ENDED UP BEING PROMOTED INTO THIS ROLE DURING THE COURSE OF MY APPRENTICESHIP. THE SUPPORT I HAD THROUGHOUT THE COURSE WAS GREAT AND ANY QUESTIONS OR ISSUES I HAD WERE SOLVED QUICKLY.”

SARAH DOYLE, SENIOR GRAPHIC DESIGNER, WILKINSON STAR- LEADERSHIP AND MANAGEMENT APPRENTICE FOLLOWING A VOLATILE FEW YEARS, THE ROLE OF ORGANISATIONAL LEADERS HAS CHANGED RADICALLY.

ENHANCED LEADERSHIP AND MANAGEMENT TRAINING”

* Organisation for Economic Co-operation and Development (OECD).

LEVEL 3 APPRENTICESHIP TEAM LEADER OR SUPERVISOR

CAN INCLUDE THE ILM LEVEL 3 DIPLOMA IN LEADERSHIP AND MANAGEMENT

Typical Duration of Learning: 12 – 15 months

Start Dates: Flexible throughout the year

Delivery Model: Blended approach, tailored to meet the needs of employer and apprentice

PROGRAMME SUMMARY

Equivalent to an ‘A’ level, this Team Leader or Supervisor apprenticeship has been designed to support first line managers to develop the effective management and leadership skills they need to support the development of their project, their department or their business function.

With the option to include the ILM Level 3 diploma in Leadership and Management, it will benefit individuals who are at the start of their leadership career, taking their first steps into management.

Upon completion, apprentices will understand different leadership styles and the benefits of coaching to support people and improve performance.

WHAT’S INCLUDED

C Organisational strategy

C Goal setting

C Leadership styles

C Coaching techniques

C Data management and analysis

C Stakeholder management

C Conflict management

C Project management

ASSESSMENT WILL INCLUDE

C Regular assignments

C The creation of a portfolio of evidence

C An End Point Assessment

DELIVERY MODEL

Apprentices are allocated a Management Associate who will support and guide them for the duration of the apprenticeship through 1-2-1 coaching sessions.

Delivery will be in a blended format using a combination of live monthly workshops, regular webinars, self-study and a range of e-learning modules. There will also be an annual Leadership and Management conference, featuring interactive meetings and networking opportunities.

ASSESSMENT WILL INCLUDE:

C Regular assignments

C Portfolio of evidence

C End Point Assessment, which includes:

- Presentation with Q&A

- Professional discussion underpinned by portfolio of evidence.

Progression available through Level 5 Operational or Department Manager apprenticeship

APPRENTICESHIP OPERATIONS OR DEPARTMENTAL MANAGER

CAN INCLUDE THE ILM LEVEL 5 DIPLOMA IN LEADERSHIP AND MANAGEMENT

Typical Duration of Learning: 18-24 months

Start Dates: Flexible throughout the year

Delivery Model: Blended approach, tailored to meet the needs of employer and apprentice

PROGRAMME SUMMARY

Equivalent to the 2nd year of a degree, this apprenticeship is suitable for individuals that are responsible for managing discrete projects or departmental teams in order to achieve operational or departmental objectives that are in line with overall organisational strategy.

As well as project or team management, managers are responsible for everything from creating and delivering operational plans to managing change, finances and resources. Responsibilities can also include recruitment and talent management, coaching and mentoring.

With the option of including the Institute of Leadership & Management (ILM) Level 5 diploma it will support managers working in any size of organisation across the public, private or third sector to develop a deeper understanding of management and leadership techniques, including the latest theory and best practice that can be applied in a range of work settings every day.

On completion, apprentices can register as full members with the ILM, to support their professional career development and progression.

WHAT’S INCLUDED?

Operational management

Knowledge of management approaches, models and the skills to create plans, set KPIs and manage resources.

Project management

Knowledge of the tools and techniques required for successful project management, including the skills to plan, organise and manage resources.

Finance

Understanding business finance, including monitoring budgets and financial forecasting.

Leading people

Knowledge of leadership styles and develop the skills to lead, delegate and mentor teams, as well as support an organisational change programme.

Managing people

How to recruit, develop, build and motivate high-performing teams and how to manage performance.

Building relationships

Knowledge of techniques for managing partner, stakeholder and supplier relationships and effective negotiation and influencing skills.

Self-awareness

Emotional intelligence to understand own impact on a situation or department.

OUR LEADERSHIP EXPERTS

OUR TEAM OF MANAGEMENT ASSOCIATES HAVE A RICH AND VARIED BACKGROUND, WITH MORE THAN 100 YEARS OF COMBINED EXPERIENCE IN MANAGEMENT AND SENIOR LEADERSHIP POSITIONS.

The qualifications and experience of our management associates provides credibility for our delivery and essential support to the leaders of your organisation.

They are qualified in teaching and learning up to Level 7 and have fellow membership of the ILM and the CMI. Their broad and diverse work histories allow us to adapt provision to reflect different experiences and organisational requirements.

Communication

Developing effective communication techniques, including how to challenge and give constructive feedback, and the skills to chair meetings and present using a range of media.

Management of self

Tme management, prioritising workloads and approaches to planning.

Decision making

Problem solving and decision making techniques, including data analysis.

Taking responsibility

How to show resilience, accountability and determination when dealing with challenging situations.

Inclusivity

This involves being approachable, genuine and the ability to build trust, and demonstrating the value of diversity.

Agility

Demonstrate a positive and adaptable approach to the needs of the organisation, take on constructive feedback and be able to search for solutions when necessary.

Professionalism

Demonstrate a fair, consistent, impartial and open approach and set a good example to others.

DELIVERY MODEL

Apprentices will be allocated a Management Associate who will support and guide them for the duration of the apprenticeship through 1-2-1 coaching sessions. The apprenticeship programme will be delivered in a blended format using a combination of live monthly workshops, regular webinars, self-study and a range of e-learning modules.

There will also be an annual Leadership and Management conference, featuring interactive meetings and networking opportunities.

ASSESSMENT WILL INCLUDE:

C Regular assignments

C Portfolio of evidence

C Work-based project proposal

C End Point Assessment, which includes:

- Professional discussion underpinned by a portfolio of evidence

- Project proposal, presentation and Q&A

Career progression can be supported by Senior Leader apprenticeship at Level 7

LEVEL 7 APPRENTICESHIP SENIOR LEADER

CAN INCLUDE THE CHARTERED MANAGEMENT INSTITUTE (CMI) STRATEGIC MANAGEMENT AND LEADERSHIP LEVEL 7 DIPLOMA.

Typical Duration of Learning: 18-24 months

Start Dates: Flexible throughout the year

Delivery Model: Blended approach, tailored to meet the needs of employer and apprentice

PROGRAMME SUMMARY

At a post graduate diploma level, the Senior Leader apprenticeship is for individuals aspiring to, or recently moving into a senior or strategic management role within their organisation.

It will support senior managers from organisations of any size, in the private, public or third sector, who want to develop their strategic leadership skills and can include the Chartered Management Institute (CMI) Strategic Management and Leadership Level 7 diploma.

Senior leaders should be able to provide clear, inclusive and strategic leadership and direction, setting the culture and tone across their area of responsibility or for the entire organisation.

Working with the Apprenticeships at Salford City College team of Management Associates, this apprenticeship will enable senior leaders to implement the essential structure, vision, financial controls and governance that will promote the longterm sustainability of their organisation.

WHAT’S INCLUDED?

Strategic Direction

Leaders must have an in-depth understanding of strategy and how it can be developed if they are to operate effectively in complex local, national and global markets.

Lead on Operational Policy

Operational policies are used to set strategic direction as well as outlining expectations about the behaviours and values required by staff within their roles and when representing the organisation.

Lead Strategic Change

Understand the scope, context and complexity of the change required in order to then apply analytical techniques, theories, change models and creative problem-solving to navigate an organisation through strategic change.

Financial Decision Making

Critically assess methods for analysing financial data and how to interpret information required to make strategic decisions.

Leading Crisis Management Initiatives

Leaders should be able to assess the risks and opportunities that could affect their business or department. Deploying the necessary internal or external resources to provide solutions that meet the needs of the organisation, its customers and stakeholders, to end a crisis in a responsible and ethical way.

AND SHOWING ME DIFFERENT WAYS OF LOOKING AT PROBLEMS. THIS SUPPORT GAVE ME THE CONFIDENCE TO TACKLE MY NEW ROLE.”

Talent Development

The ability to optimise performance through the leadership and development of people is fundamental for leaders who wish to achieve and maximise organisational outcomes.

Ethical Business Strategy

Strategically, equality, diversity and inclusion matters. All strategic leaders should promote an ethical, inclusive, innovative and supportive culture within their organisation.

Effective Reporting to Organisational Boards

Reporting is a skill. Ensure reports contain the right amount of information to allow organisational boards to absorb it or pick out the key issues and relevant information that will help it to plan or agree on its future strategy.

Stakeholders and Decision Making

Senior leaders need to cultivate and maintain collaborative relationships with key senior internal and external stakeholders who can influence key decisions in a way that is productive, respectful, and inclusive.

Communication

Well-planned, internal and external corporate communications contribute significantly to the running of a successful business.

Innovative Approaches to the Micro and Macro Environment

Senior leaders need to proactively keep up to date with social, economic and technological trends and developments relevant to their area of responsibility and wider organisation.

Managing Governance Effectively

Good corporate governance is about effectively supervising the management of an organisation to uphold its integrity, achieve more transparent and rigorous procedures and ensure compliance with internal governance.

DELIVERY MODEL

Apprentices will be allocated a Management Associate who will support and guide them for the duration of the apprenticeship through 1-2-1 coaching sessions. The apprenticeship programme will be delivered in a blended format using a combination of; live monthly workshops, regular webinars self-study and online learning resources and support. There will also be an annual Leadership and Management conference, featuring interactive meetings and networking opportunities.

ASSESSMENT WILL BE IN THE FORM OF:

C Regular assignments

C Portfolio of evidence

C End Point Assessment, which includes:

- A professional discussion underpinned by a portfolio of evidence

- A strategic business proposal, presentation and Q&A

“I FOUND THE SUPPORT OF THE MANAGEMENT ASSOCIATES INVALUABLE DURING MY TWO YEAR APPRENTICESHIP. THEY WOULD ALWAYS RESPOND QUICKLY TO MY QUERIES AND WENT OUT OF THEIR WAY TO HELP ME, GIVING ME USEFUL ADVICE

SUZANNA SIMPSON, OPERATIONS MANAGER, MAGNIT GLOBAL- LEADERSHIP AND MANAGEMENT APPRENTICE

OUR EMPLOYER PARTNERS

Here are just some examples of the fantastic employers and industry partners we work with to support their apprenticeship training.

Frontier House Salford Quays