


2022 marked ten years of bringing communities around the world closer together with affordable cellular plans. We have come a long way since Ultra first launched as Ultra Violet in 2012, and we could not have reached this monumental goal without you, our dedicated Ultra Retailers.
As we turn the page on an amazing year, we wanted to take a moment to appreciate all of our combined efforts that went towards achieving these Ultra-accomplishments.
In 2022 we made a promise to our Customers: “Better deals are here to stay.” Our biggest additions this year included the Ultra Unlimited Plan as well as the launch and upgrade of Add-a-Line. The Ultra Unlimited Plan enhances the performance of our Unlimited Plan, resulting in faster throttled data speeds, while providing Customers with everything they want in wireless.
Add-a-Line was also given an upgrade to better meet the needs of our Customers. Now available for existing Customers as Secondary Lines, Add-a-Line is now accessible to all.
As a brand that embraces global communications and connections, Ultra Mobile never missed a beat celebrating cultural diversity. We cheered on our Retailers with our Ultra Soccer Sales Initiative and observed the Lunar New Year with our followers on social media. In July we launched our Unlimited Summer Promotion, offering more Unlimited data for our Customers with our Buy 2 Get 1 Month of Unlimited for Free promotion!
In October we reached a major milestone: our 10th Year anniversary!
To commemorate the occasion, we gave more value to our new and existing Customers with the Double the Data for Free promotion, in time for the holiday season.
This year Ultra Mobile provided additional eye-catching, branded marketing tools to help drive more traffic to your stores with Ultra-tastic collateral. We hope our new Bowflags, A-frames, Counter Mats, International Counter Displays, Floor Standees, Lightboxes, and Window Takeovers will continue to bring more Customers and friends to your business!
We also saw an expansion of new marketing assets to get the word out about Ultra. Our mobile billboards as well as our store takeovers brought our brand name into the hearts of local communities, connecting many back to home. We also gave our Retailers the opportunity to choose their own signage, painting the streets Ultra Violet all year long with personalized Ultra Mobile window posters on your stores.
In October, we hit a decade of connecting communities and bringing them closer together, and every celebration needs party
Reading through your Ultra Retailer responses in Activate is always the highlight of every Activate issue. Here are some of the Retailer Responses that stayed with us long after we flipped through the digital pages of our monthly newsletter this year.
Happy Valentine’s Day to my wife. Thank you for taking good care of me and the kids.
NY
WHAT DO YOU THINK OF ULTRA’S NEW ADD-A-LINE PLANS? DO YOU HAVE ANY TIPS ON SELLING ADD-A-LINE?
Add-a-line plans are great! Customers are able to get tons of data and still save a lot of money with these plans.
Just mentioning the $24 price point gets people motivated. The ability to save $50 or more per month when compared to other companies is a no brainer. You just have to know the savings and inform the customer. Super easy to sell!
DHAVAL PAREKH SIMHA TRADING INC. / ROUND LAKE, ILWHAT IS AN EASY WAY TO MAKE YOUR STORE AND HOME MORE ECO-FRIENDLY?
I switched to eco-friendly led lights for the store. I love to recycle also us solar panels lower a.c temperature. We only have one earth and we need to take care of it!
WHAT IS THE ONE THING/SKILL THAT YOUR MOM TAUGHT YOU THAT YOU STILL USE IN YOUR LIFE TODAY?
My mom taught me to take pride in my family & my community. At home, I focus on my family. At work, I focus on our community. I take great pride in both.
EDDY LEEWHAT’S ONE SKILL THAT YOUR DAD TAUGHT YOU THAT YOU STILL USE IN YOUR LIFE TODAY?
“Go where you are celebrated, not tolerated.”
WHAT IS SOMETHING COOL AND UNKNOWN IN YOUR NEIGHBORHOOD THAT YOU THINK MORE PEOPLE SHOULD KNOW ABOUT?
Pilsen neighborhood is known in Chicago for its public art and, in particular, its many colorful and distinct murals along 16th Street and beyond. Murals distinguish the neighborhood as a center not only of Mexican culture but of creativity and selfexpression.
MAYWHAT IS YOUR FAVORITE THING TO DO IN THE SUMMER?
I like to take some time and go on vacation with my family and travel to different places. I also love to barbecue and spend time outdoors with friends and family.
IS THERE ANYTHING SPECIAL YOU WANT TO SHARE ABOUT YOUR (HISPANIC) HERITAGE?
Because we know life is hard, we have a strong work ethic, doing what needs to be done to earn and support. Though we don’t seek handouts, we are more than willing to lovingly help someone in need just because it’s the right thing to do.
ALAN LOPEZ PLAZA CELL / NEWARK, CAWHAT DO YOU LOVE MOST ABOUT WORKING WITH ULTRA?
I love working with Ultra. The Ultra Portal is easy to enter and process activation. The Customer Care is great as I don’t have to wait long on the phone. They offer a high pay compensation. Lastly, and most importantly is my Aaccount Executive is always there when I need him. He goes out of his way to help me resolve my issue.
WIRELESS BROZ INC / STATEN ISLAND, NY
WHEN WAS YOUR BEST THANKSGIVING CELEBRATION AND WHY WAS IT SO MEMORABLE?
Every year is memorable for our family. We love Thanksgiving because it brings us together and reminds us to be generous and kind to others.
RAHIM MOHAMMADDecember is the final month of our Double the Data Holiday Promo. Through December 31, new and existing Customers still have the opportunity to double their data for up to a year and save big on everything they want in wireless!
For a limited time only. Click here for more details and FAQs.
Let’s continue our mission of connecting families and friends across the globe, together!
Get ready to smile for the camera! To win this month’s challenge, pose with your favorite new piece of Ultra Mobile collateral, snap a flick and tell us why it’s your favorite. There’s no limit to what you can do but your own imagination! Just remember that our judges will be looking for the most creative uses of our new Ultra 10 Year A-Frames, Bow Flags, etc. Good luck!
•
• Name
• Business Name
• City, State
• When you started selling Ultra
Social media is a great way to connect and engage with current and potential Customers, so we made these free social posts to help you grow and engage with your audience. All you have to do is share them on your social media pages!
If you have any questions or suggestions on how we can amplify your social accounts, reach out to us at ultrasocial@ultra.me.
Need help setting up your Google My Business Profile? Is your account ready to go but you’re not sure what to do next? Or maybe you want to optimize your current account? Our guide can help you make the most of this important feature to reach more Customers and increase traffic to your stores! Plus, the free images in our guide make it even easier for more Customers to find you.
Ultra Mobile is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.
RETAILER SUPPORT HOURS:
ENGLISH: 6:00A - 6:00P PST / 9:00A - 9:00P EST
SPANISH (PRESS 2): 6:00A - 6:00P PST / 9:00A - 9:00P EST
CHINESE (PRESS 3): 6:00A - 6:00P PST / 9:00A - 9:00P EST