Ultra Mobile Activate - June 2024

WORLD REFUGEE WEEK: OUR GLOBAL HOME

Did you know World Refugee Week begins June 18? Each year the Refugee Week Organization chooses a theme to highlight an aspect of the refugee experience. 2024’s theme is “Our Home”. In a time when many are displaced, “Our Home” aims to make others feel welcome within new communities. Here’s how you can join in the worldwide celebration to honor the contributions and resilience of refugees.

Share a Meal

Let’s tap into the powerful connection of food. Recipes are intertwined with personal stories, giving us a taste of a culture’s history. The Refugee Week Organization recommends trying new recipes to deepen our connection and appreciation of cultures besides our own. And you can always aid those temporarily displaced by donating to a food bank. Find your closest one here

Hear a Story

The Refugee Week Organization encourages people to seek out refugee stories. Whether through books, poems, podcasts or films, exposing ourselves to new stories is a powerful way to understand the refugee experience. We linked a great resource for you to discover powerful fiction and non-fiction refugee literature and media.

Use an Emoji

Posting about World Refugee Week on social media is simple, yet impactful. The Refugee Week Organization encourages you to raise awareness with the orange heart emoji “ ”, along with the hashtags #RefugeeWeek, #SimpleActs and #OurHome. Starting these conversations with your friends creates a deeper, personal connection to this important cause.

PLEASE JOIN US AS WE BROADEN OUR WORLD AND RE-THINK OUR PLACE IN THE GLOBAL COMMUNITY.

Get Two Unlimited+ Plan Demo Lines On Us

Demo Lines got an upgrade! All Retailer Demo Lines plans now default to the $59/ mo Unlimited+ Plan. With the help of two free Demo Lines, you can demonstrate how powerful 60GB of 5G•4GLTE data really is. You can get your first Unlimited+ Plan Demo Line at 10 activations per month and your second at 20 activations.

STAY CONNECTED IN MEXICO

Unlimited Talk & Text + 5GB

High-Speed Data

Got Customers who travel south of the border? Ultra’s got them covered! In addition to Unlimited Talk & Text in Mexico, now your Customers can get 5GB of high-speed data to use in Mexico. With the new Go Roam Mexico Data Pass, Customers can use data across Mexico as they would anywhere in the United States – or Los Estados Unidos, if you’re practicing your Spanish.

The Go Roam Mexico Data Pass is available on 3GB plans and higher for $5 and is eligible for 30 days.

Customers Traveling for an Extended Summer Trip?

Jet-set it and forget it with the Pause Plan!

Summer is jam-packed with events, planned and spontaneous. That’s why we’re happy to offer your Customers the flexibility to pause their wireless plan for any reason! For only $5 a month, your Customers can keep their phone number and any saved voicemails while they’re away. Remind your Customers to turn on Auto Renew before they jetset. That way once they’re ready to resume their plan, we can ensure a seamless reconnection to our network.

The Pause Plan is available only to existing Customers. While on pause, Customers cannot access mobile data, SMS or calling features. To resume their wireless plan, Customers can schedule a plan change to either a Single or Multi-Month plan, taking effect after their Pause Plan term is completed. Alternatively, Customers can immediately switch to a Single-Month plan, instead of waiting for the term’s completion.

Launch Day Prizes

Now Available

We’re celebrating our milestone partnership with T-Mobile all year long!

Through 12/31/2024, you can earn a 100% MRC Bonus on all plans, paid with 5+ month renewal. But that’s not all.

The first 1,500 Retailers who hit 8+ activations in June will win a limited edition Ultra Mobile Power Bank and Phone Wallet!

Supercharging Customer value and your phone.

Ultra-savings you can take to the bank.

Connect Through Food

Our Retailers share their favorite dish that makes them feel at home.

Sometimes, connecting to home just takes one bite of your favorite meal. We asked our Ultra Mobile Retailer community about their favorite dish that reminds them of home. Their answers will make your mouth water!

What’s a dish that reminds you of home?

Cristian & Mireya Ruilova

Latino’s Multi Services

Danbury, CT

Aji de tomate de arbol. It's a spicy sauce from Ecuador. BTW: I tried it at the table event that we had, and it was deliciosa!!

Ivan Cardenas

Palacio Musical Agency

Danbury, CT

Mangos from my home country of Ecuador are hard to find at times, but they are delicious. Mangos come from other countries too, but Ecuadorian mangos have a special flavor.

Delmys Fabiola Rodriguez Cedillos

Michael’s One Stop

Danbury, CT

The things that I miss the most, other than my family, are baleados and pollo con tajadas from my country of Honduras.

Sheikh Hossain

Own Branch Bronx, NY

I miss the sweet taste of JuJuBe from my country, Bangladesh.

Jhey Baptista

JD Tech Associates Bronx, NY

I miss manzana de oro (apple of gold) from my country of the Dominican Republic.

Lipa Weiner

EZ Wireless Monroe, NY

I miss goulash from Hungary.

Prabhakar Khadka

Tech Stop Wireless Bedford, Tx

Momos are a staple food in Nepal and can be found in almost every corner of the country, from small street vendors to fancy restaurants. It’s an amazing dish!

Maura Plascencia

El Dorado Western Joliet, IL

Chiles relleños.

Sabri Saleh

Alpha Wireless Bronx, NY

I miss mandi. It’s a traditional dish from my country of Yemen consisting of meat and rice. Local spices are added for taste.

Aseel Nagi

New High Tech Wireless Bronx, NY

I miss the figs and guava from my country of Yemen.

Hammad Ali

Value Wireless Bronx, NY

I miss biryani, a chicken and rice dish, from my country, Pakistan.

Frank Rusen

Cellfix Wireless Norwalk, CT

I miss iskender from my country of Turkey. It is a Turkish dish that consists of sliced döner kebab meat topped with hot tomato sauce over pieces of pita bread.

Jonathan Kargick

Wireless Choice

Waterbury, CT

I miss cashew (the fruit part, not the nut) and soursop (a soft, sweet fruit) from my country of Guyana. Sometimes you can find it in the US, but it is never as soft or sweet as back home.

Emanuel Parreira

Smart Repair

Danbury, CT

I miss vegan pão de deus (bread from God) from my country of Portugal. It’s truly delicious.

Aung Moe

Xero Mobile LLC

St. Paul, MN

Pad Thai.

Edward Mui

Chinatown Mobile Chicago, IL

My favorite dish from home is ribs. Many places in Chicago have ribs, but it’s those seasonings from back home that make it special. After all these years, I still haven’t found a place that makes them as authentic as back home.

Melvin Rodrick

Phone Fixers

San Antonio, TX

My favorite home dish is chicken saag. My mother has made it since I was little.

Daniel Cetto

Texas Ryan Enterprises Houston, TX

Italian pasta.

¿Sabes Que? (Did You Know?)

COMPLETE THE TRIVIA TO WIN!

Put your Mexico knowledge to the test.

Put your Go Roam Mexico Data Pass knowledge to the test. Correctly answer these trivia questions about Mexican history, culture and the Go Roam Mexico Data Pass for a chance to win this month’s prize. ¡Buena suerte! Good luck!

1. What is the national dish of Mexico?

2. How many GB of high-speed data is included in the Go Roam Mexico Data pass? 3. Located in Teotihuacan, these ancient structures were built by the Aztecs.

5. Famous for its beach resorts, this city rests on the Yucatan Peninsula.

6. How many days does the Go Roam Mexico Pass last?

7. What is the Spanish translation of “Ultra”?

1. What is the capital of Mexico? 4. Unlimited Talk & Text is already included on 3GB Plans and ______.

How to Win

your completed crossword by June 15th. All entries will be put in a random drawing for a $100 Gift Card. Must Include to Win

When you started selling Ultra

SCAVENGER HUNT WINNER Congratulations to Husam Alsaidi of The Mini Mall in Bronx, NY. Your $100 gift card is on the way!

Make the World Ultra Photo Project

We still need your help to Make the World Ultra with your photos!

To capture Ultra Mobile’s global reach, we want you to snap a pic wearing your Ultra Mobile gear when you’re out exploring the world or your own city. Then, send it to us at IWBrand@ultra.me with your name, store information and the photographed destination.

We can’t think of anyone better than you, who loves Ultra as much as we do, to make this dream a reality!

Please note, by submitting you are giving Ultra Mobile the right to use your image for future documents or marketing purposes.

Behind the Scenes

Meet the Activate Crew!

Have you ever wondered what goes into creating an Activate edition? From researching engaging topics to designing custom illustrations, our creative team focuses on making each Activate as Ultra as it can be. Meet Grady Raymer.

Grady will walk you through his inspiration behind this June’s Activate.

I’m Grady Raymer, the Senior Director of the National Field Team (the people who visit our amazing Retailers). I’ve had this position for almost 8 years. My favorite thing about my job is that it enables me to travel across the United States and experience various cultures in different cities.

What’s your favorite thing to do when you’re not working on Ultra Field Sales?

Traveling with my wife. We go to a lot of different music festivals, Regional Burns, while being out in the AMAZING outdoors, available right here in the U.S.

What inspired you to choose “World Refugee Week” for Activate?

I think more people need to understand the bravery that’s required of someone to leave their home country. I was inspired by the stories of the families who arrived at Ellis Island at the beginning of the 20th century. Risking the unknown, they came with nothing but a few belongings. Often, they didn’t even speak English. It’s important to share refugee stories like these and understand that they persist to this day.

What does the World Refugee Week theme “Your Home” mean to you?

Home is wherever you are proud of and feel safe enough to establish your roots.

Is there a food that reminds you of home?

MAPLE SYRUP!!! Being from Canada, I think maple syrup goes with everything. One can even pour maple syrup on snow and eat it like a popsicle.

June Socials

USE THESE FREE SOCIAL MEDIA POSTS TO CONNECT WITH YOUR CUSTOMERS!

Social media is a great way to connect and engage with current and potential Customers, so we made these free social posts to help you grow and engage with your audience. All you have to do is share them on your social media pages!

Suggested Caption: For the love of Dad and dad jokes, share your best one-liner in the comments!

Suggested Caption: The path to a connected, Ultrabright future begins with understanding our past.

Juneteenth (6/19)

Father’s Day (6/16)

WE’RE HERE TO HELP!

If you have any questions or suggestions on how we can amplify your social accounts, reach out to us at ultrasocial@ultra.me and we’ll be happy to help.

Suggested Caption: Take a phone break and get outside to enjoy the summer solstice today!

Summer Solstice (6/20)

Suggested Caption: Celebrate hope away from home this World Refugee Day!

World Refugee Day (6/20)

Our Retailer Compensation Program

Earn more with Ultra!

Our Compensation Program gives you higher upfront spiffs – paid instantly! On top of that, we offer higher industry-leading residuals and Airtime Margins on all plans, so you can increase your earnings and grow your Customer base! And don’t forget about our Launch Day 100% Bonus Incentive to earn more this month.

When you sell Ultra, you’re offering more than just faster data at better prices. You’re connecting Customers to what matters most.

Retailer Support

Ultra Mobile is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.

Retailer Support

855-664-6638

Customer Care

Please share our Customer Care number with your Customers should they wish to speak with a Care Representative who can provide account support.

Ultra Mobile Customer Care can be reached at 888-777-0446 or by dialing 611 from their mobile phone.

Support Hours:

English: 6:00a - 6:00p PST / 9:00a - 9:00p EST

Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST

Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST

thanks!