Ultra Mobile Activate - April 2024

Ultra-Solar Powered

2024 has another surprise on the horizon – a solar eclipse. On April 8th, the moon will pass between the Sun and the Earth, casting its shadow across North America. This rare astronomical event will start in Mexico, enter the U.S. through Texas and stop in Canada.

A total solar eclipse won’t happen again for 20 years, so those in its path plan to celebrate!

Want to join in on the fun?

Your A.E. will provide five pairs of solar eclipse sunglasses, so you and your Customers can safely enjoy this event without getting starry-eyed.

Best seat in the house

Atop the coastal town of Mazatlán in Sinaloa, Mexico stands El Faro Lighthouse. You wouldn’t be able to tell from the unassuming architecture, but El Faro is the highest lighthouse in the Americas! Viewing the eclipse from this landmark would be an incredible experience. Just be prepared to hike twenty minutes up to the lighthouse and pay the twenty pesos ($1) entry fee to enjoy the out-of-this-world view.

Written in the stars

Texas will welcome in good cosmic energy with the Texas Eclipse Festival. This celestial celebration taps into the astrological appeal of the solar eclipse with live music and performative art exhibitions. And in true Texas fashion, they plan to go big with luxurious glamping packages and seven stages for musical performances. If you attend you might bump into our own Grady Raymer, Director of Field Sales –talk about the stars aligning!

Falls and fireworks

The last stop on the eclipse’s journey is Canada. If this astronomical event couldn’t get any cooler, Niagara Falls State Park will offer unobstructed viewing of the eclipse next to the iconic waterfalls. Programs led by rocket scientists and real astronauts will be offered leading up to the moment the moon crosses the sun’s path. Niagara Falls will then give a final send-off to the eclipse with a spectacular fireworks display.

Give Your Family a World of Savings

Request new Add-a-Line collateral today

Add-a-Line on Ultra Unlimited continues to be a Customer favorite! Let your Customers know that adding an additional line (up to four additional lines, five total) for only $24 a month is the best deal on Unlimited. This month we’re taking the opportunity to continue refreshing the look and feel of our in-store pieces. Complimenting our designs from October’s refreshed collateral, these new in-store pieces tell your Customers that Add-a-Line is the best prepaid family wireless plan for them!

Broadband Label Workshop

Learn more about the latest FCC Requirements

We believe in Customer transparency and support the new FCC broadband label requirements. Beginning April 10, all mobile and fixed internet providers will be required to provide transparent labels listing their fees, promotional pricing, as well as typical speeds and latency in a way that Customers can easily compare across providers.

To comply, Ultra Mobile is sending you two pieces of important collateral. As a Retailer selling our wireless service, you must display one of the two pieces of collateral by 4/10 and direct Customers to read them if enquired about “broadband facts” or “broadband labels.”

FCC Requirements At-A-Glance:

Any person providing broadband internet access service shall create and display an accurate broadband consumer label for each stand-alone broadband internet access service it currently offers for purchase.

Collateral Guidelines At-A-Glance

Brochure Backer Placement: Please place these backer cards behind the current Ultra Mobile brochure in the brochure holders.

The label must be prominently displayed, publicly available, and easily accessible to consumers, including consumers with disabilities, at the point of sale with the content and in the format prescribed by the Commission in [Fixed or Mobile] Broadband Consumer Disclosure.

Tear Pad Placement: Please place the tear pad on the front counter or in an area where you and the Customer can easily access it.

We are Ultra-confident that Customers will notice our superior value over other providers once they review our new Broadband labels!

For more important guidelines, please click here.

The Affordable Connectivity Program is Retiring

Tell your Customers to make the switch

The Affordable Connectivity Program (ACP) is being defunded. As you may know, this governmentfunded program has been providing $30 wireless discounts for qualified Customers. This discount program can be defunded as soon as April 30. Carriers offering ACP have begun notifying subscribers about the cancellation, and we expect many to start looking for more affordable solutions.

Now is a great time to tell your ACP Customers about Ultra Mobile plans. Our 3GB Plan for $19/mo connects people to what is important in their lives easily, reliably and affordably. In a post-ACP world, Ultra Mobile makes it easy for your Customers to access dependable international wireless.

Playing the Fool

April 1st is April Fool’s Day

Who doesn’t love a great prank? You don’t have to speak the language or be from any particular country to enjoy a practical joke. Sharing a good laugh is in our DNA. Pranks deepen our relationships with one another, especially if you’re the one pulling them!

Share the most memorable April Fools Day prank you’ve ever pulled or seen.

Prabhakar Khadka Tech Stop Wireless LLC Bedford, TX

I placed a fake bug in someone’s belongings to give them a little scare.

Mohammed Abdallah Oneway Wireless Country Club Hills, IL

I told my coworkers we were closed on April Fools’ Day, so they all showed up late.

Jackie Quintana Speed Wireless 2 Schaumburg, IL

Last year, my husband and I had a much needed laugh when we told our daughter that we were going to Disney World on April Fools’ Day.

Martin Olmos D-2 Wireless Saginaw, TX

I filled a car with balloons, so they would spill out when someone opened their car door.

Daniel Cetto Texas Ryan Enterprises Houston, TX

I told someone it was the wrong day of the week.

Melwyn Rodricks Phone Fixers San Antonio, TX

I moved my friend’s car a block away from his house, so he would think it was stolen.

Build Your UltraConnections

Create four groups of four to win!

How to play Connections

The goal is to find four words that share something in common and create four groups of four related words.

Press ‘Submit’ to see if your grouping is correct. You can’t make more than four mistakes so submit wisely!

Each group has exactly one solution. No words can be repeated in multiple groups.

Each group is assigned a color. Yellow is the most straightforward, growing increasingly more difficult from green to blue to purple. The colors will be revealed with every correct submission.

How to Win:

Email RetailerTrivia@ultra.me a screenshot of your Connections attempt by April 15th.

All entries will be put in a random drawing for a $100 Gift Card.

Must Include to Win:

Name

Business Name

City, State

Ultra Retailer Code

When you started selling Ultra

Make the World Ultra Photo Project

We still need your help to Make the World Ultra with your photos!

To capture Ultra Mobile’s reach around the globe, we want you to snap a pic wearing your Ultra Mobile gear when you’re out exploring the world or your own city. Then, send it to us at IWBrand@ultra.me with your name, store information and the photographed destination.

We can’t think of anyone better than you, who loves Ultra as much as we do, to make this dream a reality!

Please note, by submitting you are giving Ultra Mobile the right to use your image for future documents or marketing purposes.

BEHIND THE SCENES

Meet the Activate Crew!

Have you ever wondered what goes into creating an Activate edition? From researching engaging topics to designing custom illustrations, our creative team focuses on making each Activate as Ultra as it can be. Meet Maiya Contreras!

Maiya will walk you through her design behind this April’s Activate.

Hi! My name is Maiya, and I’m psyched to design another Activate layout! I’m currently finishing my last semester at university, where I’m studying graphic design and marketing. I love type design, music, and fake mustaches.

A Neo-Retro Approach

This month’s solar eclipse cover story inspired an adventure through space and time. April’s layout takes the reader beyond our atmosphere to explore interfaces and stories that are out of this world.

APRIL SOCIALS

Use these free social media posts to connect with your Customers!

Social media is a great way to connect and engage with current and potential Customers, so we made these free social posts to help you grow and engage with your audience. All you have to do is share them on your social media pages!

World Health Day (4/7)

Suggested Caption:

Do you know which apps you use the most? Let us know in the comments!

Earth Day (4/22)

Suggested Caption:

The most important connection we share is with the Earth. Happy Earth Day!

Total Eclipse Day (4/8)

(Suggestion: Post the day before)

Suggested Caption:

Here’s all you need to know about the April Solar Eclipse We’re here to help!

If you have any questions or suggestions on how we can amplify your social accounts, reach out to us at ultrasocial@ultra.me and we’ll be happy to help.

Our Retailer Compensation Program

Earn more with Ultra!

Our Compensation Program gives you higher upfront spiffs–paid instantly! On top of that, we offer higher industry-leading residuals and Airtime Margins on all plans, so you can increase your earnings and grow your Customer base! When you sell Ultra, you’re offering more than just faster data at better prices. You’re connecting Customers to what matters most.

*Spiff paid on Base MRC and Airtime paid on actual plan charge

Retailer Support

Ultra Mobile is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.

Retailer Support

855-664-6638

Customer Care

Please share our Customer Care number with your Customers should they wish to speak with a Care Representative who can provide account support.

Ultra Mobile Customer Care can be reached at 888-777-0446 or by dialing 611 from their mobile phone.

SUPPORT HOURS:

English: 6:00a - 6:00p PST / 9:00a - 9:00p EST

Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST

Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST

THANKS!