BY ULTRA MOBIL E
N E W YEAR NEW
LEVEL UP YOUR BUSINESS IN 2023
JANUARY 2023
GROWING BUSINESS TIPS
As we turn the page on the next chapter of our Ultra-story, ask yourself, “What opportunities can I leverage to grow this year?” 2023 is the time to make the change. You’ve been planning on further optimizing your business, and we’re here to support your goals. So, we’ve compiled the following list of our top business growing tips to get you off to a running start on the road ahead.
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CREATE A GOOGLE MY BUSINESS PROFILE
A Google My Business Profile is a free tool that allows you to connect with Customers, post updates, list your products and services, and accept online orders under one account.
The biggest benefit of a My Business Profile is that you can take control of how your business appears in Google Search and Google Maps. An up-to-date My Business Profile communicates to Customers that you’re ready to provide the services they’re looking for.
If you need help setting up your My Business Profile, our guide can optimize your account. The free images provided make it easy to reach new Customers and increase visits to your store.
GET THE WORD OUT WITH GOOGLE ADS
Be seen where your Customers are! With Google Ads, your digital ads can appear right where someone is looking for the services your business provides. Implementing machine learning technology, the Smart Campaign feature tracks the performance of your ads continuously, freeing up your time for other business tasks. Additionally, Google Ads puts you in control of your advertising costs, ensuring that you never overspend. You can cancel anytime.
A REFERRAL PROGRAM
Advanced machine learning technology casts a wide net, but your best Customers in 2023 will come from word of mouth recommendations. Offering a token of your appreciation to Customers who endorse you to their friends and family is the best way to build lasting relationships. Whether it’s store credit toward their next purchase or a cash bonus, give them an incentive to plug your business. Maintaining that human element of connection in 2023 will yield terrific results!
If you have any more tips you’d like us to share with the Ultra Retailer Community, let us know! Our success is your success, so reach out to your Account Executive with your top business growing practices.
BUILD
HAVE AN ULTRA-HAPPY NEW YEAR!
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PLAN SPOTLIGHTS
HELP YOUR CUSTOMERS SAVE MORE ON UNLIMITED THIS YEAR
WITH ADD-A-LINE AND MORE!
This year, our New Year’s Resolution is to help more people save on wireless. Add-a-Line is the best offering on the Ultra Unlimited Plan–and it’s here to stay. So if your Customers are looking to save more money too, Add-a-Line is a great deal to offer. New and existing Customers on a Single-Month Unlimited Plan can add additional Secondary Lines with Unlimited Data for just $24/month when they sign up for Add-a-Line. But that’s not all we have in store this year: Stay tuned for an important promotion announcement coming this month!
If you have any additional questions or concerns, don’t hesitate to let your Account Executive know, or contact Retailer Support at (855) 664-6638
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PROFILE
NEW YEAR, NEW
ULTRA COLLATERAL RETAILER
What’s better than getting new threads for the New Year? New Ultra collateral! We hope your new Ultra collateral helps selling and serving your Ultra Customers even easier. Here are our Ultra Retailers striking a pose with their new A-Frames, Bow Flags, posters and more!
Olena Sverlyk POLEXPORT Chicago, IL
Mohammed Tareb TAIZ I WIRELESS Bronx, NY
Guilino Carbali GSC COMPUTER Derby, CT
Gabriela DeJesus INTERNATIONAL SERVICES OF NEWBURGH Newburgh, NY
Orlando Diaz THE WIRELESS WIZARD Bridgeport, CT
Alexander Rameriz WORLD SMART WIRELESS, LLC Ossining, NY
Barbara Niedzialkowski
POLEXPORT Chicago, IL
Alduais Rafeek GUN HILL WIRELESS & MORE LLC Bronx, NY
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Pedro Sosa MOM & POPS ELECTRONICS Bronx, NY
RETAILER PROFILE (CONT.)
EUROCENTER
Irfan Mir FLY TECH SOLUTIONS LLC Chicago, IL
ONE STOP ELECTRONICS Katy, TX Ken Simobath ASIAN MARKET Fridley, MN R&R WIRELESS Houston, TX Eli Lati NEWARK BEST CELLULAR Newark, NJ Awaiz Q QA TALK N FUX WIRELESS Dallas, TX
Marcin Domanski
Chicago, IL
Julie Ibarra
John Soliman
NEW YEAR, NEW ULTRA COLLATERAL
CARLOS WIRELESS MADISON Madison, TN
JC JC WIRELESS Lowell, MA
Tony Hong PIONEER Newark, NJ
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Henry Fabian
SELL YOUR TRONICS, INC Lowell, MA Franklin Espinal
TOWN ELECTRONIC & SERVICES LLC Bronx, NY
Thao Nguyen LITTLE SAIGON WIRELESS Westminster, CA
Ken Ho REPAIR CELL PHONE Cypress, CA
María Maya EL DORADO WESTERN Joliet, IL
Ítalo Moron PHONE SHARK Orlando, FL
Pilar Ramirez JACALEX SUPER CELL Orlando, FL
RETAILER PROFILE (CONT.)
Wilkins De WDELECTRONIC Orlando, FL
Mohammed Abdulla ALFA WIRELESS Bronx, NY
MONICA GONZALEZ GONZALEZ MOBILE SHOP / PHONE SQUAD Boston, MA
George Abban NIMA TALKS Bronx, NY
Eddie Torres MIAMI WIRELESS Bronx, NY
Belay Deress BS 3D STUDIO Columbus, OH
Mohammad PHONES CLUB Bronx, NY
NEW ULTRA COLLATERAL
Amin Ali WIRELESS VISION Silver Spring, MD
NEW YEAR,
Carlos Dinicio GUERRERO’S MANAGEMENT Los Angeles, CA
Luis and Yogo I CELL TRONIX INC Brockton, MA
Paola Manzo CELULARES OF ARIZONA Avondal, AZ
Thank you to everyone who submitted a photo! If you saw any Ultra collateral that you would like in your store, reach out to your Account Executive to get any one of our new pieces to make your space look Ultra-Awesome!
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Aliano HI-TEK WIRELESS Norwalk, CT
Jaime Miranda INSTYLE WIRELESS Brockton, MA
Luis Lugo LL PHONE AND ACCESSORIES Haverstraw, NY
Ana Sandoval RED’S WIRELESS Phoenix, AZ
Eduardo Blanco KEBARTO LLC Monroe, NY
10 As you know Ultra Mobile Retailers can now offer eSIM to existing Customers! You can help swap their Ultra service to their new device by calling (855)-664-6638 and requesting the eSIM. Note that this is only an interim solution. We will be launching the official Retail Portail eSIM option in the near future. Stay tuned! CALL OUR RETAILER SUPPORT REPRESENTATIVE 1 Retail Support Representative (RSR) will send an SMS with an OTP (One Time Password) to the Ultra Customer requesting the eSIM. 2 RSR will send an email to the Customer with Ultra-easy instructions to install the eSIM. 3 The Customer will then follow the instructions in the email to complete the eSIM Activation. 4 Clicking on the “Install my eSIM” button will open a unique page with a QR code and Manual instructions to install the eSIM on the Customer’s device. HERE’S HOW WE HELP YOUR CUSTOMERS GO TOTALLY DIGITAL WITH ESIM: GIVE YOUR CUSTOMERS MORE WITH ESIM
11 TRIVIA CONTEST 2023 ULTRA MOBILE WORD SEARCH CAN YOU FIND ALL 10 ULTRA-SECRET WORDS? As an Ultra Mobile Retailer, you know our deals and plan features
you
Ultra-secret words?
hint:
Email RetailerTrivia@ultra.me your photo by January 15th. All entries will be put in a random drawing for a $100 Gift Card. HOW TO WIN Thanks to all our Retailers for sharing your pics with your new Ultra collateral. Congratulations to Alduais Rafeek of Gunhill Wireless located in Bronx, NY. Your $100 Gift Card is on its way. SAY ULTRA WINNER • Name • Business Name • City, State • Ultra Retailer Code • When you started selling Ultra MUST INCLUDE TO WIN: DGDIDIZWGHLVJQZBGUXSYIV OYRRJDQRETAILERSILPDCCO URFAYBMXQZNISXZZXTJBGPH BXAPNIXCVYYRQMRIGRNDTYR LZSBANSPRHOMMLSOTASVMDY ESRVZWIRVHIDTIDETIMILNU TXEHEZEVBQEKBZPJGPHVLSE HVMZOCROEEFPKOUNCYETVCO EMOKHTRHQRJVURWNNRSGHKL DBTBZWSMOJSCPSFFFCUAHAL AJSNGHZPAWQAJEYDLZRIKFE TCURZSJTOOODRBNISATXTIH AECSWWCJGTJQOYFDYHGVQBR KUVTQMBRCMZGTUABLNPSYVU ORSJLNUMHYKBNPMHBWDZJJL ZRENILADDAUFBFECGQTUSGY
like the back of your hand. So can
find all 10
We’ll start you off with a
These words can be spelled facing up, down, left, right, diagonal, and backwards. Happy word hunting!
RETAILER SOCIAL POSTS
JANUARY SOCIALS
USE THESE FREE SOCIAL MEDIA POSTS TO CONNECT WITH YOUR CUSTOMERS!
Social media is a great way to connect and engage with current and potential Customers, so we made these free social posts to help you grow and engage with your audience. All you have to do is share them on your social media pages!
KOREAN AMERICAN DAY - Jan. 13th
HAPPY LUNAR NEW YEAR
SUGGESTED CAPTION
Happy Lunar New Year to all our friends who celebrate. Wishing you a happy and joyful New Year of the Rabbit!
SUGGESTED CAPTION NATIONAL COMPLIMENT DAY - Jan. 24th
Today is Korean American today! Did you know that Korean culture is known for popularizing kimchi, kpop, the hit song Gangnam Style and, of course, Korean barbecue?
SUGGESTED CAPTION
It’s national compliment day –so we’re starting with you. You’re Ultra-awesome. Who are you giving a compliment to today?
WE’RE HERE TO HELP!
If you have any questions or suggestions on how we can amplify your social accounts, reach out to us at ultrasocial@ultra.me and we’ll be happy to help.
CLICK HERE to access your free social graphics
13 OUR RETAILER COMPENSATION PROGRAM FOR ALL ULTRA 1, 3, 6 & 12 MONTH PLANS 42.5% 7.5% SPIFF* AIRTIME TOTAL 50 % 40 % 40 % 50 % 180 % 32.5% 7.5% 32.5% 7.5% 42.5% 7.5% 150% 30% *Spiff paid on Base MRC and Airtime paid on actual Plan charge MONTH 1 MONTH 2 MONTH 3 MONTH 4 TOTAL BASE MRC $15/MO $19/MO $24 /MO $29 /MO $39 /MO $49 /MO $59 /MO 250MB 2GB 3GB 6GB 15GB 5G • 4G LTE 5G • 4G LTE 5G • 4G LTE 5G • 4G LTE 5G • 4G LTE ULTRA UNLIMITED 5G • 4G LTE First 40GB 5G • 4G LTE First 60GB UNLIMITED+ On top of that, we’ve supercharged our industry-leading residuals and Airtime Margins ON ALL PLANS! We’re excited to offer you even better Compensation to help you build your Customer Base and earn even more! Our Compensation Program gives you higher upfront spiffs—paid INSTANTLY! **Minimum of 3 activations per month required across all tiers 3%* 5% 7.5% 10% <100 in base and/or <70 2MR 100-499 Base/70%+ 2MR 500-999 Base/70%+ 2MR >1000 Base/70%+ 2MR RESIDUAL TIERS ** CLICK HERE to view our Retailer Comp FAQs now for more details!
14 RETAILER SUPPORT Ultra Mobile is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab. ENGLISH SPANISH (PRESS 2) / CHINESE (PRESS 3) RETAILER SUPPORT 855.664.6638 ULTRA MOBILE CARE TEAM 888.777.0446 Or by dialing 611 from their mobile phone. Please share our Customer Care number with your Customers should they wish to speak with a Care Representative who can provide account support. Retailer support hours: 6:00a - 6:00p PST / 9:00a - 9:00p EST
