On behalf of the staff at Lodge at Lionshead, we would like to take this opportunity to welcome you to Vail! We hope your stay with us is an enjoyable one.
Attention to the needs and wishes of our guests is our very first concern at Lodge at Lionshead.
Should you need additional information or assistance, please call guest services at 970-476-2700, email info@lodgeatlionshead.com, or ask any employee.
Again, our warmest welcome. We look forward to having the opportunity to be of service in the future.
Sincerely,
The Staff & Management
Lodge at Lionshead is Professionally Managed by EWH Lionshead Ventures, LLC.
GUEST SERVICES
Our Guest Service Staff is available to assist you with any arrangements that will help you enjoy your vacation in Vail. We will be happy to call a cab, arrange activities or a massage in your room. The Vail area offers endless opportunities for a great vacation; the following are a few of our most commonly requested services. You only need to dial 970-476-2700.
Athletic Clubs
Baggage Assistance
Ballooning
Salons/Spas
Car Rental
Catering
Child Care
Cross Country Skiing
Bicycles
Dinner Reservations
Fly Fishing
Golf Tee Times
Grocery Delivery
Horseback Riding
Jeep Tours
Limousine and Taxi
Massage
Newspaper Delivery
Private Ski Lessons
Ski Rentals
Ski Repair and Tuning
Sleigh Rides
Snowmobiling
Shuttle Services
Whitewater Rafting
Bicycles are not allowed inside of buildings. Bike racks are provided. Complimentary cruiser bikes are available in the summer on a first-come, first-served basis, and can be checkedout through the front desk.
Credit Cards American Express, Visa, MasterCard and Discover accepted.
Check-In 4:00 p.m.
Check-Out 10:00 a.m. (cannot be extended without management approval)
Cribs Pack-n-Play portable cribs are available at no additional cost. Fullsized crib rental is also available. Contact the Front Desk.
Dry Cleaning
Dial Front Desk
Emergency Dial 911
Alpine Mobile Physicians: 970-376-8376
Fireplaces
Be sure damper is open before starting fire. Gas fireplaces are operated by timer or switch. Call the Front Desk for assistance.
Document Printing and Scanning
Lobby computers are connected to a printer via WiFi network: LodgeAtLionsheadLobby, and are complimentary. Guests may also email or scan documents via the Front Desk at info@lodgeatlionshead.com. A charge of $1.00/page may apply.
Firewood
A supply of firewood is stored on your balcony. (only for condos with wood burning fireplaces)
GUEST SERVICES
Fitness Center Located on the Lower Level of Phase I Building.
Fans Located in bedroom closets.
Front Desk
Our Front Desk staff is here to serve you. Please call whenever needs arise – 970-476-2700, or email info@lodgeatlionshead. com.
Our Front Desk hours are: Monday-Sunday: 7:30 a.m. to 7:00 p.m. in Winter 8:00 a.m. to 7:00 p.m. in Summer
Hours may vary in Spring/Fall shoulder seasons and Holidays.
Housekeeping Mid-stay cleanings are scheduled for stays of five or more nights. Please refer to your check-in sheet for details. Dial the Front Desk with questions or schedule housekeeping or trash pickup. Please do not set trash outside in the hallways.
Internet Access Free high-speed internet kiosks available in the Lobby. Free wireless internet (Wi-Fi) access is available in the Lobby and all condos. Please refer to your check-in sheet for network information.
Ironing Supplies Located in condominium closet.
Laundry Facilities There is a laundry area for guests residing in Phase I or Phase II free of charge. Please refer to the map in the center of this booklet for locations. See the front desk for complimentary laundry supplies.
Lockers Equipment lockers are provided for each condominium. Room key will provide access. No skis, snowboards or ski poles are allowed in the building.
Lost and Found Dial the Front Desk or email: info@lodgeatlionshead.com
Mail Daily collection at the Front Desk, incoming mail will be delivered to your room.
Movie Rentals DVDs available for rent at Front Desk. Xfinity X1 remotes can be used to access your favorite streaming services.
Pools
Phase I and II pool access code is 1-2-3. Phase III pool requires room key access. Pool towels are located under sinks in unit bathrooms.
Summer: 10:00 a.m. to 10:00 p.m.
Winter: 3:00 p.m. to 9:00 p.m.
Parking
Pets
GUEST SERVICES
One space per condo available for Lodge at Lionshead owners and registered guests only. A parking permit is required; please obtain a permit from the Front Desk. Phase III building units must use designated parking spots in the garage.
Pets are not allowed in Lodge at Lionshead. Local kennels can be arranged. Guests with A.D.A service animals must have required paperwork on file with Lodge at Lionshead in advance.
Reservations For future reservations, dial the Front Desk. Lodge at Lionshead offers a discount to return guests who book directly.
Saunas
Security
Shuttle Bus
There is a unisex sauna facility for guests residing in Phase I and II. Please refer to the map in the center of this booklet for location.
Please check to insure that all doors are locked before leaving. The management office assumes no responsibility for lost or stolen items. All entrance doors to the public are locked at 9:00 p.m. in the Winter and 10:00 p.m. in the Summer. Guest room keys will open locked doors to the public areas of the appropriate building.
The free Town of Vail shuttle bus may be picked up at the main Lionshead Bus Stop one block to the west or in front of the Public Library and Dobson Ice Arena one block to the east. Buses run approximately every 7-10 minutes between 6:30 a.m. and 1:00 a.m. during ski season and summer. Spring and fall shoulder seasons have limited schedules. Digital displays at bus stops show the next bus arrival times.
Telephones
Wi-Fi
Child Care
Local calls go directly out, and they are free. For information on long-distance calling, please refer to your check-in sheet. Dial the Front Desk with questions: 970-476-2700
Free wireless Internet access available in each condo. Please refer to your check-in sheet for network information. The password for the wireless networks is “lionshead”.
Local Activity Numbers
Dial Guest Services: 970-476-2700
Ice Skating Dobson Ice Arena: 970-479-2271
Vail Square - Lionshead (Arrabelle): 970-754-7777
Solaris – Vail Village: 970-444-4334
Beaver Creek: 970-845-9090
GUEST SERVICES
Movie Theaters Riverwalk Theatre (Edwards): 970-855-2182
Ski Information
Lift ticket office near the base of the Gondola. Ski & Snowboard School Information: 970-754-4300
Resort Info and Activities: 970-SKI-VAIL (970-754-8245)
Equipment Rentals: Coupons available at the Front Desk. Snow Conditions: 970-754-3049
Daily Grooming Report: Pick up a copy at the Front Desk. Vail Mountain Lost & Found: 970-754-3059 vaillostandfound@vailresorts.com
Road Conditions 970-479-2226 or www.cotrip.org
Church Services 970-476-3347
Epic Discovery/Adventure Ridge Information Center: 970-754-8245
PROPERTY MAP
FIRE SAFETY MESSAGE
Like all buildings, hotels can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
First, find two exits nearest your room. Be sure they are unlocked and unblocked.
Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.
When you hear an alarm, act, don’t investigate.
If fire is in your room, get out and close the door. Once out, report the fire.
If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.
Never use elevators during a fire. They could stop at the fire floor.
If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
Check with the Vail Chamber of Commerce for specific dates and times for Vail at www.vailchamber.org.
Check with the Beaver Creek Chamber of Commerce for specific dates and times for Beaver Creek at www.beavercreekchamber.org
HIGH ALTITUDE TIPS
The mountains of Colorado are among the most beautiful parts of America and we hope you will enjoy every minute of your visit. But some of the very features that make the high country so attractive may cause problems unless you recognize and know how to prevent them.
Here’s why:
As you go higher, barometric pressure decreases, the air becomes thinner, and less oxygen is available. It’s also colder and drier, and the ultraviolet rays from the sun are stronger. Each of these changes may have an unpleasant effect on your body.
This can cause Acute Mountain Sickness (AMS), which can affect anyone.
Altitude
Many popular resorts are 8,000 to 9,500 feet above sea level; Breckenridge sits at 9600 feet above sea level, home to the highest lift in North America, Imperial Express at 12,480 feet.
You will probably notice that your breathing is faster or more profound, and you may feel short of breath, especially when you exercise. This is the body’s first and most effective response to altitude. Your heart is likely to beat faster also; this is a helpful normal reaction.
However, you may also develop a headache, nausea, or unusual tiredness; some people even have trouble sleeping. Depending on the altitude, 20 to 40% of all visitors from near sea level have one or several of these symptoms, which we call Acute Mountain Sickness or AMS. Many sufferers describe AMS as similar to a severe hangover.
In high-altitude environments, you may experience:
• Dizziness
• Headache
• Nausea
Take it easy for the first day or two. Reduce alcohol, caffeine, and salty foods. Drink more water than usual. Salt causes your body to retain fluid (edema), which increases the severity of altitude illness.
Above all – listen to your body!
Minor altitude symptoms occasionally become life-threatening.
Temperature
The sun has more power in the thin air, and a bad sunburn can spoil your stay. No matter how tanned you may be, use a protective cream. “Cold sores” are aggravated at high altitudes but might be prevented by a medication (Acyclovir) that your doctor can prescribe. Snow blindness –sunburn of the eyes – is a real danger, especially on new snow, and even on foggy or cloudy days. Wear sunglasses or goggles with ultraviolet protection.
Temperature falls about three degrees Fahrenheit for every 1,000 feet of altitude and can get cold very fast. Take extra clothes. Hypothermia (low body temperature) can occur even in the summer if you are wet, wind-chilled, hungry, tired, or poorly dressed. The warning signs are clumsiness, trouble thinking or talking clearly, irritability, and confusion.
HIGH ALTITUDE TIPS
Sponsored by: Bluebird Oxygen
Watch for these signs in each other. If in doubt, stop, warm up, eat, and drink – and if necessary, send for help.
Most people dress appropriately in winter, but be sure boots and gloves are not wet or too tight. If you lose sensation in your face, fingers, or toes, stop, look for frostbite (numb, cold, white areas), and take time to warm up.
Water
The crisp mountain air is exhilarating, but it’s also very dry. You lose much more water than you realize in exhaled air and from sweating. Maintaining body water is essential, so drink two or three times more than usual. Fill your canteen in the hotel. Don’t drink from streams. Juices and water are better than tea, coffee, or alcohol. Remember that at high altitudes, one alcoholic drink does the work of two.
Injuries
Accidents can happen at any time to anyone, but they are more common when you are cold, tired, or hungry. Remember that lack of oxygen can impair your judgement, leading you to do foolish things. Whether hiking, skiing, playing golf, or tennis, give your body plenty of food and water to function efficiently. Don’t keep going when you’re very tired; quit while you’re ahead.
Illness
Of course, you are as likely to get a cold, flu, or upset stomach in the mountains as you are at home. But altitude illness feels very much like flu, or a hangover, and it can be a lot more serious. If you have any doubts, get medical help. Don’t let ignorance or carelessness spoil your stay.
There is great personal joy, beauty, and spiritual peace in the mountains.
Treat yourself with respect and enjoy your stay.
High Altitude Tips and Tricks
• Drink plenty of water. Dehydration is more likely to occur at higher elevations.
• Alcohol may worsen the likelihood of dehydration.
• Some medications, like Diamox, can help with AMS, but they must be started before reaching high altitude.
• Check with your doctor ahead of time.
Rent an oxygen concentrator from Bluebird Oxygen, which can be ready upon arrival. It serves 2 guests and helps during sleep.
AREA ATTRACTIONS
Vail – The largest single-mountain resort in the U.S. with 5,289 acres of skiable terrain, including Vail’s Front Side, famous Back Bowls, and Blue Sky Basin.
Beaver Creek – Located just 10 miles west of Vail. Offers great skiing with virtually no lift lines. Whether you’re a beginner or an expert, you’ll find everything you want at Beaver Creek plus a genuinely friendly atmosphere.
Adventure Ridge – Located on Vail mountain at Eagle’s Nest. Among the winter activities offered are: ice skating, tubing, ski biking, kid’s snowmobile tours, and snowshoeing. In the summer: climbing wall, rebound trampoline, pony rides, disc golf, and more. Adventure Ridge offers a variety of restaurants and operates during the day as well as most evenings. Contact the Mountain Information Center at 970-754-8245 for more information.
Walking Mountains Science Center – Located in Avon, this five-acre site provides the community with a place for hands-on learning and discovery. The campus boasts a wetland area, Buck Creek, aspen forests, and an indoor discovery center. For class schedule or hours of operation, call 970-827-9725.
Nature Discovery Center – Discover the wild side of Vail at this high mountain yurt next to the Eagle’s Nest gondola. Summer nature hikes and winter snowshoe tours available. Open seasonally. Call 970-754-4675 x 10 for schedule.
Vail Nature Center – Located across Gore Creek from the Ford Amphitheater. This five-acre preserve features trails and a visitor center that hosts daily programs on topics such as wildflowers, birds, and beavers. Call 970-479-2291 for hours of operation.
Mountain Statistics
Vail Beaver Creek
Skiable Terrain 5,289 acres
Elevation at Base
feet
Snowmaking
Hours of Operation
Snowsports School
skiers/hour
9:00 A.M. - 3:30 P.M.
Back Bowls close at 3:00 P.M.
Blue Sky Basin closes at 2:30 P.M.
970-754-8245
Resort Information Center 970-754-8245
Children’s Programs
acres
feet
skiers/hour
acres
8:30 A.M. - 4:00 P.M.
970-754-5300
970-754-4636
Vail: Children have their own special mountain areas such as Coyote Crossing at Lionshead, and Animal Kingdom at Golden Peak in Vail. Three to six-year-olds can join the Mogul Mice beginner’s class or the Super Stars class for those who are more advanced. Six to 13-year-olds can join an all-day class including lunch. Non-skiing children from two months to six years can spend the day at the Small World Day Care at Golden Peak (970-754-3200 x 1).
Beaver Creek: Beaver Creek offers lessons with grouping by age and ability so everyone has a great time (970-754-5462). There are specially designed areas for children only with magical mountain adventures featuring fun ski-through attractions and NASTAR races. Non-skiing children from two months to six years receive excellent professional care and enjoy plenty of indoor and outdoor exercise at the Small World Play School. Call 970-754-5325.
PLAY EAT Shop
August 7, 8, 9
Main Street Station and The Village at Breckenridge
