On behalf of the Staff and Management of Westwind at Vail, let us take this opportunity to welcome you and to sincerely thank you for choosing us to serve your lodging needs. We value your patronage and it is very important to us that your stay be a comfortable and enjoyable one. We take great pride in providing our guests with the utmost in professional and personalized service.
This directory is provided to familiarize you with the many services we offer as well as acquaint you with the Vail area.
If there is anything we can do to make your visit with us more enjoyable, please reach out to our staff.
We hope you have a great stay and we look forward to your next visit.
Sincerely,
The Staff and Management, Westwind at Vail Managed by Vail Management Company
WESTWIND AT VAIL
The Westwind offers premium condominium vacation rentals just steps away from Vail, Colorado’s world-class ski mountain and the many restaurants and shops in Lionshead Village.
Each of our condos are individually designed and range in size from one to four bedrooms. All these condominiums have the comforts of home you should expect from your stay in the beautiful Vail Valley, including a kitchen, living room, fireplace, and balcony.
All Westwind guests have access to:
• Walk to the Lionshead Gondola and the many Shops and Restaurants of the Vail Lionshead Pedestrian Mall
• Outdoor Heated Pool
• Large, stainless hot tub
• Heated Underground Parking
• Private Ski Lockers
• Front Desk with Concierge Service
• On-site credit card operated Laundry
• Daily Housekeeping Service available
• Midweek Clean - Requires a 7-Night Stay
• Four Floors Serviced by an Elevator
• Free Wi-Fi
• Communal patio with gas fireplace and outdoor seating
• Large outdoor Barbeque grill located in the communal courtyard
Please visit our website at www.vailwestwind.com to view our many accommodations available for your next visit to Vail!
GUEST SERVICES
Bicycles
Bike racks are available in the underground parking garage for your convenience. Bicycles are not permitted inside any condominium unit or on upper-level walkways. We strongly recommend securing your bicycle with a lock in the designated racks or safely storing it inside your vehicle. Please note, Vail Management Company and the Westwind at Vail are not responsible for any bicycles while on property.
Chamber of Commerce
For maps and area information contact the Vail Visitors Center at 970-476-4790.
Check-In / Check-Out
Check-in time ...............................................................................................................4:00 p.m.
Check-out time ......................................................................................................... 10:00 a.m.
Coffee Service
Coffee service is available in the Lobby area during regular office hours.
Credit Information
We accept American Express, Visa, Discover and MasterCard.
Please call the Front Desk at 970-476-9378 to report any maintenance issues. If you are calling after hours with an emergency, please select option 1 for the answering service.
Fitness Room
Located at pool entrance. Anyone under 16 years of age must have an adult present at all times.
Front Desk ........................................................................................................... 970-476-9378
If you need after hours assistance during non-business hours, please call the front desk and select option 1 for our answering service. We have staff on property 24 hours a day.
Housekeeping
7+ nights rental shall receive a mid-week Full Service clean. If you would like additional housekeeping services please contact the front desk to set up and inquire on various pricing:
Light Clean –remove trash and replace used towels; replace all bath room and kitchen amenities, paper towels and tissue
Housekeeping (cont’d)
GUEST SERVICES
Standard Clean – includes everything in light clean + vacuuming, bathroom cleaning, remake beds with existing linens
Full Service Clean – includes everything in Standard Clean + change sheets and make beds, thorough cleaning of entire property
Ice and Vending Machines
Ice and vending machines are located in the parking garage by the elevator.
Laundry Facilities
Located on the lower garage level. Credit card operated.
Laws, Rules and Regulations
Guests shall comply with all statutes, ordinances and requirements of all municipal, state and federal laws regarding the Property, including the use, possession, production or sale of illegal drugs. Guest further agrees to adhere to all rules and regulations set forth by the regulatory parties for the condominium complex or homeowners association in which the Property is located, including rules with respect to smoking, noise, odors, disposal of refuse, parking and use of common areas.
Lost and Found
Visit the front desk or dial 970-476-9378.
Mail and Messages
Visit the front desk or dial 970-476-9378.
Pack and Plays
Pack and Plays are available on a first come, first serve limited basis. Please visit or contact the Front Desk at 970-476-9378 for further information.
Parking
Each unit includes garage parking for one vehicle. A valid parking pass must be clearly displayed on your dashboard at all times. Passes can be picked up at the Front Desk upon check-in. Please note, Vail Management Company and the Westwind at Vail are not responsible for any personal items left in vehicles while on property.
Pet Policy
We are sorry that pets are not permitted. Unauthorized pets will incur a fee and be asked to leave.
GUEST SERVICES
Pool and Hot Tub
Our pool and hot tub hours are 9:00 a.m. to 9:00 p.m. Children must be accompanied by an adult. No glass permitted in the pool area. Swim at your own risk as there is no lifeguard on duty. Towels are located at the door to the pool and hot tub deck.
Reservations
Reservations can be made by calling 1-888-588-9378, 970-476-9378 or visiting www.vailwestwind.com. Please contact the Front Desk if you need further assistance.
Resort Lost and Found / Security
Ski Lockers
NO skis or snowboards in condos. The front desk will give you access to a ski locker to use during your stay. Located on South side of lower garage level.
TV Channel Guide
For your convenience, all available TV channels can be found directly on the on-screen TV guide. Simply press the Guide button on the remote to browse and select your desired channels.
Wi-Fi Access
Select Network: Select the network name that contains your unit # (ex. Westwind 101, Westwind 103, etc.)
Password: For the current password, please see the framed unit information sheet in your condo. Contact the front desk for password assistance.
Located in West Vail on the north side of I-70 (Westwind is located on the south side of I-70), accessible by car, walking across pedestrian bridge, or Free West Vail Bus.
Located in West Vail on the north side of I-70 (Westwind is located on the south side of I-70), accessible by car, walking across pedestrian bridge, or Free West Vail Bus.
FIRE SAFETY MESSAGE
When You Check In …
• Find the fire exits in your corridor. Make sure that they are not locked or blocked. Count the doorways and other features between your room and the exits so that you can find your way out in an emergency.
• Learn the layout of your room and know how to unlock your door in the dark.
• Put your suite key close to where you sleep so you can find them easily. You will need the key to get back into your room if smoke or fire blocks your exits.
When Your Door Is Not Hot or There Is Not Smoke In The Hallway …
• Check if the hall is clear of smoke. If it’s clear, it’s probably safe to leave your room. Take your key, close the door securely behind you, and walk to the exit.
• Walk down to the ground level. If you encounter smoke or fire at lower levels, turn around and walk up to clearer air, or use another exit.
When Your Door Is Hot or There Is Smoke In The Hallway …
• Stay calm. You can stay in your room and still survive a fire.
• Fill the tub with water for wetting towels, sheets, etc. The tub water might also be needed for cooling down the walls. An ice bucket or wastebasket can be used for bailing water.
• Seal the door from smoke with wet paper towels, cloth towels, tissues, sheets, etc.
• If the phone works, call for help.
• If, in spite of your efforts, smoke still enters your room, make a tent over your head with a blanket or sheet at a slightly opened window and breathe air that is free of smoke. If the windows do not open, you may have to break one out with a chair or drawer, but only do this as a last resort.
When
A Fire Starts In Your Room …
• Evacuate your room immediately. Take your key and close the door securely behind you.
• Notify your neighbors.
• Activate the nearest fire alarm pull station located at both ends of the hall.
• Use the nearest phone to call the Front Desk or hotel operator right away.
• Walk to safety via the fire exit.
CALENDAR OF EVENTS
Check with the Vail Chamber of Commerce for specific dates and times for Vail at www.vailchamber.org.
Check with the Beaver Creek Chamber of Commerce for specific dates and times for Beaver Creek at www.beavercreekchamber.org.
HIGH ALTITUDE TIPS
Sponsored by: Alpine Mobile Physicians
Welcome to Colorado’s High Country!
We’re glad you’re here and hope you enjoy every moment of your stay. The mountain environment is breathtakingly beautiful — but it can also take a little adjustment, especially if you’ve come from lower elevations. Follow these tips to stay comfortable and make the most of your visit.
Adjusting to Altitude
At elevations around 7,000–10,000 feet, the air is thinner and contains less oxygen. You may notice mild shortness of breath, a light headache, or fatigue during your first day or two. These are normal signs that your body is adjusting.
To help your body acclimate:
• Drink plenty of water — more than you think you need.
• Take it easy the first day and avoid overexertion.
• Go light on alcohol and caffeine, which can worsen dehydration.
• Eat well, focusing on healthy carbohydrates for energy. If symptoms worsen or you feel dizzy, nauseated, or very short of breath, contact a local medical provider. Doctors in mountain towns are familiar with altitude illness and can help you recover quickly.
Sun & Weather
The mountain sun is powerful — even on cloudy days!
• Apply sunscreen and SPF lip balm frequently.
• Wear UV-protective sunglasses to prevent eye strain or snow glare.
• Dress in layers; afternoons can be warm, while evenings turn cool fast.
• Be alert for hypothermia (shivering, confusion, exhaustion). If it happens, get warm, eat, and rest immediately.
HIGH ALTITUDE TIPS
Sponsored by: Alpine Mobile Physicians
Stay Hydrated
Colorado’s crisp, dry air means your body loses moisture faster through breathing — often without realizing it. At higher elevations, about 20–25% of your fluid loss comes from increased breathing alone, as the thinner air makes you breathe more often.
Keep a water bottle with you and sip throughout the day to stay ahead of dehydration.
If you wear contact lenses, use lubricating drops as needed for comfort.
Outdoor Safety
Planning to hike, bike, or explore?
• Carry water, snacks, and extra layers — even on short outings.
• Treat or filter all stream and lake water before drinking.
• Watch the weather; afternoon storms can build quickly.
• Know your limits and rest before you get too tired.
• Always let someone know your route and expected return time.
Enjoy Your Stay
Take your time, breathe deeply, and soak in the incredible scenery that makes Colorado’s mountains so special. With a little preparation, you’ll feel great and have an unforgettable stay.
Enjoy your stay and take it slow — the mountains will wait for you!
AREA ATTRACTIONS
Vail – The largest single-mountain resort in the U.S. with 5,289 acres of skiable terrain, including Vail’s Front Side, famous Back Bowls, and Blue Sky Basin.
Beaver Creek – Located just 10 miles west of Vail. Offers great skiing with virtually no lift lines. Whether you’re a beginner or an expert, you’ll find everything you want at Beaver Creek plus a genuinely friendly atmosphere.
Walking Mountains Science Center – Located in Avon, this five-acre site provides the community with a place for hands-on learning and discovery. The campus boasts a wetland area, Buck Creek, aspen forests, and an indoor discovery center. For class schedule or hours of operation, call 970-827-9725.
Nature Discovery Center – Discover the wild side of Vail at this high mountain yurt next to the Eagle’s Nest gondola. Summer nature hikes and winter snowshoe tours available. Open seasonally. Call 970-827-9725 for schedule.
Vail Nature Center – Located across Gore Creek from the Ford Amphitheater. This five-acre preserve features trails and a visitor center that hosts daily programs on topics such as wildflowers, birds, and beavers. Call 970-479-2291 for hours of operation.
Mountain Statistics
Vail
Skiable
Beaver Creek
Hours of Operation
Snowsports School
Resort Information Center
9:00 A.M. - 3:30 P.M. 8:30 A.M. - 4:00 P.M.
Back Bowls close at 3:00 P.M.
Blue Sky Basin closes at 2:30 P.M.
970-754-8245
970-754-8245
Children’s Programs
970-754-5300
970-754-4636
Vail: Children have their own special mountain areas such as Coyote Crossing at Lionshead, and Animal Kingdom at Golden Peak in Vail. Three to six-year-olds can join the Mogul Mice beginner’s class or the Super Stars class for those who are more advanced. Six to 13-year-olds can join an all-day class including lunch. Non-skiing children from two months to six years can spend the day at the Small World Day Care at Golden Peak (970-754-3200 x 1).
Beaver Creek: Beaver Creek offers lessons with grouping by age and ability so everyone has a great time (970-7545462). There are specially designed areas for children only with magical mountain adventures featuring fun ski-through attractions and NASTAR races. Non-skiing children from two months to six years receive excellent professional care and enjoy plenty of indoor and outdoor exercise at the Small World Play School. Call 970-754-5325.
