On behalf of the staff at Lodge at Lionshead, we would like to take this opportunity to welcome you to Vail! We hope your stay with us is an enjoyable one.
Attention to the needs and wishes of our guests is our very first concern at Lodge at Lionshead.
Should you need additional information or assistance, please call guest services at 970-476-2700, email info@lodgeatlionshead.com, or ask any employee.
Again, our warmest welcome. We look forward to having the opportunity to be of service in the future.
Sincerely,
The Staff & Management
Lodge at Lionshead is Professionally Managed by EWH Lionshead Ventures, LLC.
GUEST SERVICES
Our Guest Service Staff is available to assist you with any arrangements that will help you enjoy your vacation in Vail. We will be happy to call a cab, arrange activities or a massage in your room. The Vail area offers endless opportunities for a great vacation; the following are a few of our most commonly requested services. You only need to dial 970-476-2700.
Athletic Clubs
Baggage Assistance
Ballooning
Salons/Spas
Car Rental
Catering
Child Care
Cross Country Skiing
Bicycles
Dinner Reservations
Fly Fishing
Golf Tee Times
Grocery Delivery
Horseback Riding
Jeep Tours
Limousine and Taxi
Massage
Newspaper Delivery
Private Ski Lessons
Ski Rentals
Ski Repair and Tuning
Sleigh Rides
Snowmobiling
Shuttle Services
Whitewater Rafting
Bicycles are not allowed inside of buildings. Bike racks are provided. Complimentary cruiser bikes are available in the summer on a first-come, first-served basis, and can be checkedout through the front desk.
Credit Cards American Express, Visa, MasterCard and Discover accepted.
Check-In 4:00 p.m.
Check-Out 10:00 a.m. (cannot be extended without management approval)
Cribs Pack-n-Play portable cribs are available at no additional cost. Fullsized crib rental is also available. Contact the Front Desk.
Dry Cleaning
Dial Front Desk
Emergency Dial 911
Alpine Mobile Physicians: 970-376-8376
Fireplaces
Be sure the damper is open before starting a fire. Gas fireplaces are operated by a timer, switch, or remote control. See the unit instruction page or call the Front Desk for assistance.
Document Printing and Scanning
Lobby computers are connected to a printer via WiFi network: LodgeAtLionsheadLobby, and are complimentary. Guests may also email or scan documents via the Front Desk at info@lodgeatlionshead.com. Charges may apply.
Firewood
A supply of firewood is stored on your balcony. (only for condos with wood burning fireplaces)
GUEST SERVICES
Fitness Center Located on the Lower Level of Phase I Building.
Fans Located in bedroom closets.
Front Desk
Our Front Desk staff is here to serve you. Please call whenever needs arise – 970-476-2700, or email info@lodgeatlionshead. com.
Our Front Desk hours are: Monday-Sunday: 7:30 a.m. to 7:00 p.m. in Winter 8:00 a.m. to 7:00 p.m. in Summer
Hours may vary in Spring/Fall shoulder seasons and Holidays.
Housekeeping Mid-stay cleanings are scheduled for stays of five or more nights. Please refer to your check-in sheet for details. Dial the Front Desk with questions or schedule housekeeping or trash pickup. Please do not set trash outside in the hallways.
Internet Access Free high-speed internet kiosks available in the Lobby. Free wireless internet (Wi-Fi) access is available in the Lobby and all condos. Unit network username is LAL_(room number)_, password for all networks is “lionshead”, all lower case.
Ironing Supplies Located in condominium closet.
Laundry Facilities There is a laundry area for guests residing in Phase I or Phase II free of charge. Please refer to the map in the center of this booklet for locations. See the front desk for complimentary laundry supplies.
Lockers Equipment lockers are provided for each condominium. A room key will provide access. Recreational equipment such as bicycles, skis, snowboards or ski poles is not allowed in the building or on balconies.
Lost and Found Dial the Front Desk or email: info@lodgeatlionshead.com
Mail Daily collection at the Front Desk; incoming mail and packages will be delivered to your room.
Movie Rentals Xfinity X1 remotes can be used to access your favorite streaming services.
Pools Phase I and II pool access code is 1-2-3. Phase III pool requires room key access. Pool towels are located under sinks in unit bathrooms. Extra pool towels are available at the front desk.
Summer: 10:00 a.m. to 10:00 p.m. Winter: 3:00 p.m. to 9:00 p.m.
Parking
Pets
GUEST SERVICES
One space per condo available for Lodge at Lionshead owners and registered guests only. A parking permit is required; please obtain a permit from the Front Desk. Phase III building units must use designated parking spots in the garage.
Pets are not allowed in Lodge at Lionshead. Local kennels can be arranged. Guests with A.D.A service animals must have required paperwork on file with Lodge at Lionshead in advance.
Reservations For future reservations, dial the Front Desk. Lodge at Lionshead offers a discount to return guests who book directly.
Saunas
Security
Shuttle Bus
There is a unisex sauna facility for guests residing in Phase I and II. Please refer to the map in the center of this booklet for location.
Please check to ensure that all doors are locked before leaving. The management office assumes no responsibility for lost or stolen items. All entrance doors to the public are locked at 9:00 p.m. in the Winter and 10:00 p.m. in the Summer. Please use code 5258 to access Phase II building after hours. Guest room keys will open locked doors to the public areas of the appropriate building.
The free Town of Vail shuttle bus may be picked up at the main Lionshead Bus Stop one block to the west or in front of the Public Library and Dobson Ice Arena one block to the east. Buses run approximately every 7-10 minutes between 6:30 a.m. and 1:00 a.m. during ski season and summer. Spring and fall shoulder seasons have limited schedules. Digital displays at bus stops show the next bus arrival times.
Telephones
Wi-Fi
Local calls go directly out, and they are free. For information on long-distance calling, please refer to your check-in sheet. Dial the Front Desk with questions: 970-476-2700
Free wireless Internet access is available in each condo. Please refer to your check-in sheet for network information. Unit network username is LAL_(room number)_, password for all networks is “lionshead”, all lower case.
Local Activity Numbers
Child Care Dial Guest Services: 970-476-2700
Ice Skating Dobson Ice Arena: 970-479-2271
Vail Square - Lionshead (Arrabelle): 970-754-7777
Solaris – Vail Village: 970-444-4334
Beaver Creek: 970-845-9090
GUEST SERVICES
Movie Theaters Riverwalk Theatre (Edwards): 970-855-2182
Resort Information Lift ticket office near the base of the Gondola. Ski & Snowboard School Information: 970-754-4300
Resort Info and Activities: 970-SKI-VAIL (970-754-8245)
Equipment Rentals: Coupons available at the Front Desk. Snow Conditions: 970-754-3049
Daily Grooming Report: Pick up a copy at the Front Desk. Vail Mountain Lost & Found: 970-754-3059 vaillostandfound@vailresorts.com
Road Conditions 970-479-2226 or www.cotrip.org
Church Services 970-476-3347
Chabad of Vail Jewish Community Center: 970-688-2613
Like all buildings, hotels can have fires. Plan what to do when you check in. You won’t have time to plan during a fire.
First, find two exits nearest your room. Be sure they are unlocked and unblocked.
Then, count doors between your room and exits so you’ll have a reference point if it’s smoky.
When you hear an alarm, act, don’t investigate.
If fire is in your room, get out and close the door. Once out, report the fire.
If fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl in smoke. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.
Never use elevators during a fire. They could stop at the fire floor.
If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the Fire Department and wait to be rescued.
Check with the Vail Chamber of Commerce for specific dates and times for Vail at www.vailchamber.org.
Check with the Beaver Creek Chamber of Commerce for specific dates and times for Beaver Creek at www.beavercreekchamber.org
HIGH ALTITUDE TIPS
Sponsored by: Alpine Mobile Physicians
Welcome to Colorado’s High Country!
We’re glad you’re here and hope you enjoy every moment of your stay. The mountain environment is breathtakingly beautiful — but it can also take a little adjustment, especially if you’ve come from lower elevations. Follow these tips to stay comfortable and make the most of your visit.
Adjusting to Altitude
At elevations around 7,000–10,000 feet, the air is thinner and contains less oxygen. You may notice mild shortness of breath, a light headache, or fatigue during your first day or two. These are normal signs that your body is adjusting.
To help your body acclimate:
• Drink plenty of water — more than you think you need.
• Take it easy the first day and avoid overexertion.
• Go light on alcohol and caffeine, which can worsen dehydration.
• Eat well, focusing on healthy carbohydrates for energy.
If symptoms worsen or you feel dizzy, nauseated, or very short of breath, contact a local medical provider. Doctors in mountain towns are familiar with altitude illness and can help you recover quickly.
Sun & Weather
The mountain sun is powerful — even on cloudy days!
• Apply sunscreen and SPF lip balm frequently.
• Wear UV-protective sunglasses to prevent eye strain or snow glare.
• Dress in layers; afternoons can be warm, while evenings turn cool fast.
• Be alert for hypothermia (shivering, confusion, exhaustion). If it happens, get warm, eat, and rest immediately.
Stay Hydrated
Colorado’s crisp, dry air means your body loses moisture faster through breathing — often without realizing it. At higher elevations, about 20–25% of your fluid loss comes from increased breathing alone, as the thinner air makes you breathe more often.
Keep a water bottle with you and sip throughout the day to stay ahead of dehydration.
If you wear contact lenses, use lubricating drops as needed for comfort.
Outdoor Safety
HIGH ALTITUDE TIPS
Sponsored by: Alpine Mobile Physicians
Planning to hike, bike, or explore?
• Carry water, snacks, and extra layers — even on short outings.
• Treat or filter all stream and lake water before drinking.
• Watch the weather; afternoon storms can build quickly.
• Know your limits and rest before you get too tired.
• Always let someone know your route and expected return time.
Enjoy Your Stay
Take your time, breathe deeply, and soak in the incredible scenery that makes Colorado’s mountains so special. With a little preparation, you’ll feel great and have an unforgettable stay.
Enjoy your stay and take it slow — the mountains will wait for you!
AREA ATTRACTIONS
Vail – One of the largest single-mountain resort in the U.S. with 5,289 acres of skiable terrain, including Vail’s Front Side, famous Back Bowls, and Blue Sky Basin.
Beaver Creek – Located just 10 miles west of Vail. Offers great skiing with virtually no lift lines. Whether you’re a beginner or an expert, you’ll find everything you want at Beaver Creek plus a genuinely friendly atmosphere. A free shuttle bus runs in the winter season between Vail and Beaver Creek.
Epic Discovery – Located on Vail Mountain at Eagle’s Nest. Winter hours 8:30 a.m. or 9:00 a.m. – 3:30 p.m. or 4:00 p.m. Summer hours: 9:30 a.m. – 4:00 p.m. Mountain bike hauling, climbing wall, bungee trampoline, tubing hill, zip line, mountain coaster, and more. Food and beverage options available at Eagle’s Nest and Mid-Vail restaurants. Lift access and activity passes available at the Lionshead base area. Contact the Mountain Information Center at 970-754-8245 for more information.
Walking Mountains Science Center – Located in Avon, this five-acre site provides the community with a place for hands-on learning and discovery. The campus boasts a wetland area, Buck Creek, aspen forests, and an indoor discovery center. For class schedule or hours of operation, call 970-827-9725.
Nature Discovery Center – Discover the wild side of Vail at this high mountain yurt next to the Eagle’s Nest gondola. Summer nature hikes and winter snowshoe tours available. Open seasonally. Call 970-827-9725 for schedule.
Vail Nature Center – Located across Gore Creek from the Ford Amphitheater. This five-acre preserve features trails and a visitor center that hosts daily programs on topics such as wildflowers, birds, and beavers. Call 970-479-2291 for hours of operation.
Mountain Statistics
Snowmaking
Hours of Operation
Snowsports School
Over
9:00 A.M. - 3:30 P.M. 8:30 A.M. - 4:00 P.M.
Back Bowls close at 3:00 P.M.
Blue Sky Basin closes at 2:30 P.M.
970-754-8245
Resort Information Center 970-754-8245
Children’s Programs
970-754-5300
970-754-4636
Vail: Children have their own special mountain areas such as Coyote Crossing at Lionshead, and Animal Kingdom at Golden Peak in Vail. Three to six-year-olds can join the Mogul Mice beginner’s class or the Super Stars class for those who are more advanced. Six to 13-year-olds can join an all-day class including lunch. Non-skiing children from two months to six years can spend the day at the Small World Day Care at Golden Peak (970-754-3200 x 1).
