About RCH QI Conference 2022
Welcome to Royal Cornwall Hospital Trust ‘s (RCHT) first QI Conference where we are focusing on celebrating RCHT's journey, along with showcasing our developing QI capability and Improvement activity from across the Trust.
We are also aiming to inspire Quality Improvement (QI) locally, regionally & nationally.
Embedding a culture of learning & improvement
OUR THEME “
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Meet the Team
Thomas Lafferty, Director of Strategy & Performance
Ella Stracey, Deputy Director of Strategy & Performance
Ian Rowland, Head of
QI
& PMO
Heather Walker, QI Lead
Sue Preston, QI Lead
Catherine Cade,
QI
Lead
Tim Wing,
QI
Manager
Marie Thomas,
QI Manager
Lisa Duckham,
QI Manager
Sara Morgan,
QI
Project Support
Mandy Gorton,
QI Manager
Jen McFarland,
QI
Project Support
Kenna Duston QI Manager
Michaela Johnson
QI
Manager
Serena Knight,
QI
Lead
@RCHTQIHub #RCHQIConference
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Your Facilitators
Lisa Mewton - QI Lead
“
There is something incredibly special in helping our staff to generate & implement their Brilliant ideas and to support change via our recognised methodology and approaches.
Haydn Devereux-ChildsQI Communications & Engagement Support
Nothing is more rewarding than being able to support our staff and share their improvements and celebrate them their hard work, energy and enthusiasm for change”
Sue Jenkin - QI Facilitator
“
QI methodology provides a structured way to help implement improvements and being able to help support staff to realise their change goals by using these QI methodologies and techniques is truly rewarding”
If you have any questions, make sure you pop them in the comments box & we will be sure to answer them.
Also check out our FAQ section!
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AHSN PAGE
@RCHTQIHub #RCHQIConference What’s on? Introduction & QI @ RCH Brilliant Care Project Patient Safety & Lived Experiences Partners Vision of QI in Cornwall Comfort Break (Showcasing) Collaboration of RCHT & CFT Brilliant People Project Brilliant Rapid Improvements What’s next for us? QI Quiz & Survey Thank you & Close It’s a packed agenda!
Additional Agenda Details
Agenda Item Details
Brilliant Care Project “Preventable
HAT VE”
Patient Safety & Lived Experiences Partners
Hear about the challenges and successes of tackling difficult improvements that are invaluable to Patient care.
Hear from our Director of Integrated Governance and Clinical Lead for Cultural Changes & Improvements on our PSIRF journey to date.
As well as a Q&A panel from Lived Experience Partners.
Vision of QI in Cornwall Guest Speakers AHSN about our QI Journey to date and some of the things the future holds.
Showcasing RCH Improvements
Collaboration of RCHT & CFT
Take a look at a wide range of improvements that have taken place across our Trust.
Hear from RCHT and CFT colleagues in a Q&A panel style about the collaborative work that is commencing meaning we can work more closely together.
Presentation Style Timing
Presentation + Q&A 09:20am
Presentation, Q&A and Panel 09:40am
Panel 10:20am
Via Booklet 10:35am
Panel 10:45am
Brilliant People Project “Dermatology QI
In response to Never Events, the Dermatology Team embarked on a QI journey to make significant service improvements.
Brilliant Rapid Improvements Rapid Style Improvements on:
Discharge Bags Summaries
Pink Baskets
Robot
Innovation
Presentation + Q&A 11:00am
Videos 11:20am
”
Rosa
@RCHTQIHub #RCHQIConference
The QI Hub @ RCHT
The QI Hub was formed following staff feedback at RCHT in 2018/2019. Our aim is that we want everyone to have QI skills relevant to their role; to know how to access support and to ensure we place quality at the centre of everything we do.
So, What is QI?
Quality Improvement is simply about doing things better, safer, more effectively and efficiently. By placing QI at the heart of everything we do we want to instil a culture where everyone feels empowered to influence change and deliver Brilliant care for our patients.
RCHT’s improvement triangle splits improvement into: Innovation, Research & Development, Quality Improvement.
So, what does this mean?
Where does Quality Improvement fit?
Make sure you tag us on Social Media @RCHTQIHub #RCHQIConference
At RCHT, we use the IHI Model for Improvement which we based our own ‘6 Steps for QI’ on... @RCHTQIHub #RCHQIConference
QI at RCH is embedded and supports our whole portfolio of the work we do.
Care
HAT
VE
Project—Preventable
-
Creating an individualised, flexible, sustainable, co-produced pathway for people who choose birth outside of maternity guidelines in Cornwall & Isles of Scilly Project Team Mission Statement
To connect together, as a transdisciplinary project team, and create an environment that enables innovation to improve care and reduce unwarranted variation in care of people who choose a plan outside of maternity guidelines.”
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Patient Safety Incident Response Framework (PSIRF)
The framework represents a significant shift in the way the NHS responds to patient safety incidents and is a major step towards establishing a safety management system across the NHS. It is a key part of the NHS patient safety strategy.
The PSIRF supports the development and maintenance of an effective patient safety incident response system that integrates four key aims:
• Compassionate engagement and involvement of those affected by patient safety incidents
• Application of a range of system-based approached to learning from patient safety incidents
Considered and proportionate responses to patient safety incidents
Supportive oversight focused on strengthening response system functioning and improvement
Naomi Burden is proudly a Therapeutic Radiographer by trade but also boat rocking change agent for most of her career in various guises! Naomi returned to RCHT in August 2020 as the Trust Patient Safety Specialist and Lead for Safety Culture, a role that perfectly suits her drive for service improvement through safety and creating the conditions to be at our best. We are all here to do the best we can for those who need our services, Naomi is looking forward to learning more about QI projects from across the Trust and sharing her experience in developing the Patient Safety Incident Framework as a driver for improvement in NHS England.
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•
Here is a video on PSIRF which provides a lovely introduction: https://youtu.be/ TyYekgo_IN0
Make sure you tag us on Social Media @RCHTQIHub #RCHQIConference
Patient/Carer
Panel— Patient Experience Section
Down Tags
Blood Transfusion Take-
Innovation Problem Identified: “Blood Transfusions not being disconnected from the patient within 4 hours of removal from the cold chain increase the risk of bacterial infection. Legal requirement as per BSQR (Blood Safety & Quality Regulations) 2005 to ensure patient safety.” Abigail Parsons Transfusion Practitioner
Innovation @ RCHT
What is Innovation?
Innovation is the development of truly new products or services – it is developing something which has not been done before but which has the potential to make a significant difference to how you work, how you care for your patients or how we work as an organisation.
What to do if you have an idea:
Top tip: if you think your idea could be a commercial opportunity, it is best not to talk to other people about it before speaking to the Innovation Team. We can help you to protect your idea where it is possible to do so.
As a Trust, we are keen to support our innovative staff to make their ideas a reality. The Innovation Team is here to help from helping to refine your idea, developing a prototype and bringing a product to market all using our Innovation Pathway.
Please log your idea on QIdeas (copyright) in the first instance we’ll make sure your idea gets to the right team to support you and we will get in touch with you to learn more.
Trust Innovation Leaders
Innovation at RCHT is supported by two Trust Innovation Leaders: Frazer Underwood and Nathalie Purchase.
Please get in touch if you would like to learn more! We also have a generous Intellectual Property Policy which sets out the financial benefits you could have if your idea is successful.
Want to get involved?
Join us for Innovation Breakfast Club to learn more about innovation across the Trust, and to meet others keen to help make innovation a reality . Please contact Linda Matthews l.matthews5@nhs.net for an invite!
Journey of QI @ RCHT
AHSN
Showcasing improvements from across
&
INTRO PAGE
RCHT
CFT Please take a look at all the brilliant improvement work that has been taking place! Make sure you tag us on Social Media @RCHTQIHub #RCHQIConference
Introductory page to RCHT posters
The Future of QI @
RCHT
Virtual Student Placement Project
People Project— Mandatory Nutrition & Hydration
Training
Rapid Improvement Sprints
A series of short improvement videos following our
@RCHTQIHub #RCHQIConference
Rosa Robot
Discharge Bags Summaries
Innovation Video
Quality Improvement Ambassadors
Training @ RCHT
Internal Training Opportunities
Top Tips to get involved in QI
QIdeas is an engagement platform that has been developed by RCHT Staff for RCHT Staff to capture YOUR ideas. The form is quick and intuitive to complete. It’s accessible via: •Intranet Homepage & under the QI Hub page, •Application catalogue, •Social Media, •Trust bulletins.