COMMUNICATION
Owner, Architect, Contractor meetings (OAC) convene weekly to ensure everyone understands where we are in the construction process and budget. A weekly trade partners meeting takes place on-site as well. Both meetings are documented and distributed so that those unable to attend can stay up to speed.
SCHEDULE
The detailed schedule created in the preconstruction phase is reviewed and updated on a weekly basis throughout construction.
QUALITY CONTROL
RA Nelson has a strong reputation for its quality control program. We thoroughly review each assembly and review the report with all crew members. For key assemblies, mock-ups are done in advance to train the team and head off any potential issues, and the manufacturer’s technical specialist may be brought on site to review best practices. During construction, we utilize a sophisticated mobile reporting system to record field observations and provide photo documentation of the entire project. This keeps us in step with trade partners and allows us to identify and correct deficiencies and avoid costly rework and schedule delays.
SAFETY
RA Nelson has developed an award-winning safety program with a dedicated Safety Manager on staff. We create a Safety & Health Management Program for each project and require all trade partners to go through a site-specific safety training program. We conduct weekly safety inspections and Toolbox Talks.
INSPECTIONS
RA Nelson is responsible for coordinating building inspections with the relevant authorities. We are also here to help with any other inspections or approvals that your property may require.
POST-CONSTRUCTION: STANDING BY OUR WORK OWNER ORIENTATION
We want you, or a representative of your choice, to know your new home as well as we do. RA Nelson will spend whatever time is required to make sure this happens.
OPERATIONS & MAINTENANCE MANUAL
RA Nelson will provide you with an O&M manual specific to your home upon its completion. The manual outlines your project’s care and maintenance schedules and procedures, specifications, as-built drawings, warranty information and important contact lists.
WARRANTY
If warranty items arise, RA Nelson will be there for you – guaranteed. We are proud of the homes that we build and maintain relationships with our clients for life.
PHQ PROPERTY MANAGEMENT
For our custom home clients, RA Nelson’s PHQ property management division can provide the management and maintenance of your property, carrying our expertise from the building process into the long-term care of the home. This ensures optimal building performance, health, and efficiency of the building for years to come. 5
