WED Autumn 2025 by Purple Media Solutions Ltd

W ED & A Masterpiece.

WISKA, make power smile

Toolstation

Emergency

Masterpiece in the making: WISKA launches the Combi 310

EDITORIAL

Editor Lisa Peake lisa.peake@purplems.com Tel: 01732 371 579

PRODUCTION

Production designer Lorna Reekie lorna.reekie@purplems.com

Production designer Rob Tremain rob.tremain@purplems.com

ADVERTISING

Sales manager Haydon Rainsford haydon.rainsford@purplems.com Tel: 01732 371 572

MANAGEMENT

Managing director Ed Hunt ed.hunt@purplems.com

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VOLUNTEERS HELP REFRESH

Rebecca Keen and Ashley Deans, visual merchandisers at Leyland, spent a day painting at one of St Mungo’s North London accommodation services.

This service forms part of the local Progression Pathway, a vital initiative offering supported housing and tailored support for people facing complex challenges, including histories of rough sleeping and longterm homelessness.

The clients chose a new coral pink colour scheme for the service’s IT lounge and staff ofﬁce, helping to create a more welcoming and calming environment.

Leyland colleagues are given one paid day per year to volunteer in the local community. Ashley, who has been with Leyland for ﬁve years, said: “It was a really fantastic day and we were delighted to be able to help such a great cause.”

Demelza, Service Development Manager for North London & Care Services, thanked the Leyland team for their efforts. She said:

“A sincere and heartfelt thank you to Leyland for coming to our service to redecorate our space. This work goes such a long way to ensure that our residents feel they have a home that is comfortable and well looked after. It also gives our staff a space that feels uplifting and valued.

“This project is a brilliant example of what can be achieved when corporate partners and frontline services come together to create positive change for people rebuilding their lives after homelessness.”

UPDATE

The projects, people and trade issues making the news

Toolstation selects Slimstock to improve customer experience

With over 25,000 products online and in over 590 stores nationwide, Toolstation has partnered with Slimstock, provider of the award-winning supply chain planning platform, Slim4, to boost product depth across its multi-channel operation.

Toolstation will adopt Slimstock’s advanced supply chain planning platform, Slim4, to address challenges around forecasting, inventory management and replenishment.

As part of the transformation project, Slimstock will also support Toolstation in empowering the planning team through upskilling and enabling improved cross-functional collaboration. By streamlining processes, improving visibility and automating planning workﬂows, Slimstock will underpin Toolstation’s goals to:

• Improve product availability and deliver a seamless customer experience across every channel

• Improve operational efﬁciency to accelerate business growth

• Navigate increasing operational complexity, unlocking greater value for customers

“This initiative marks a real commitment to ensuring we satisfy every customer, every time. Slimstock will play a pivotal role in unifying our operation, driving efﬁciency as we better position the business to meet its promise to thousands of customers across the UK,” said Jonathan Rendall, Head of Supply Chain.

Following an extensive review of the market, Toolstation selected Slimstock, citing industry experience and a robust implementation process as decisive factors.

Rendall added: “We needed a partner who could offer not only a proven technology solution but also work with us to create more effective processes. The strong chemistry between the Toolstation and Slimstock teams throughout the selection process assured us that Slimstock is the right partner to deliver value to our customers.”

ELECTRICAL INDUSTRY AWARDS 2025 - TUNE IN ON 23 OCTOBER

We are delighted to announce the go-live date of this year’s Electrical Industry Awards - Thursday, October 23, 2025. The ceremony will be presented by meteorologist and BBC weather presenter Sarah Keith-Lucas and will be available to watch live at www.electricaltimes.co.uk.

Now in its 33rd year, the Awards celebrate and recognise outstanding achievement across the electrical sector. Such a great event would not be possible without our sponsors LUCKINSlive, Aico, WISKA, NAPIT, Electrical Times and W&ED magazine - a big thank you to them.

The judging panel is made up of representatives from each of the major industry organisations, including ECA, JIB, LIA, NAPIT and NICEIC. Their combined expertise ensures a fair, rigorous and comprehensive assessment process.

The Electrical Industry Awards 2025 continues to recognise and reﬂect the key achievements in the electrical industry. Open to electrical contractors, wholesalers and manufacturers of all sizes and scales, the categories will showcase some of the very best of the electrical sector.

We would like to wish everybody who has entered the very best of luck.

As the UK market for EVs and EV chargers continues to grow, wholesalers have a signiﬁ cant opportunity to capitalise on the upcoming surge in demand for EV chargers and connected smart devices.

“...this represents a significant shift in customer demand patterns. Installers who previously might have specified basic plastic cable management solutions are now actively seeking fireresistant alternatives.“

Dave McEvoy PG13

David Lang-Smith PG22

CUSTOMER EXPERIENCE CENTRE BRINGS APPLICATIONS TO LIFE

In March, WAGO completed a fouryear development of its new UK headquarters in Rugby.

A crucial area of the new building is the Customer Experience Centre, hosting visits from WAGO’s partners, including customers and electrical distributors across the UK. The facility is playing an important role by assisting WAGO’s customers in product selection as well as showing products working for real.

To present this equipment in operation, Andy Turtle, WAGO UK & Ireland’s Product Manager for Control, Power, and Interface Products, designed a demonstrator that comprises an array of WAGO equipment. Andy said:“With the working demonstrator, we can show a customer how WAGO equipment safely manages the power supply in a highly efﬁcient way and enables real time condition monitoring.

For example, in the event of an overload, instead of the downtime associated with fuse replacement, the equipment just needs a reset to return it operational status, minimising downtime and cost.”

For WAGO’s demonstration unit, Spelsberg speciﬁed a range of enclosures from its AK distribution board range, rated up to 1kW DC / 690 AC, and providing IP65 protection with IK07 impact resistance.

“When we need to provide enclosures to mount and protect our products, we use Spelsberg,” says Andy. “The build quality of Spelsberg’s enclosures is always very high, and as well as being durable longterm, the boxes are simple to use, whether installing equipment into the enclosure, or mounting the box.”

“Spelsberg’s customer services are fast, they’re accommodating, and delivery is very timely, so the whole buying experience is worthy of mention. Their ethos is very much like WAGO. We focus on quality engineering, backed up with quality support that quickly enables engineers to do their job.”

Transport and storage sector companies are on a rollercoaster ride

New data from the Ofﬁce for National Statistics (ONS) reveals that fewer transport and storage companies saw an increase in turnover in July than any other business sector except the arts. Only 9 per cent of transportation and storage ﬁrms reported a rise in turnover in July.

Parcelhero’s Head of Consumer Research, David Jinks M.I.L.T., says: “Overall, an average of 16 per cent of businesses across all industry sectors revealed that their turnover had risen in July over the previous month. The number of transport and storage companies reporting turnover growth clearly lagged far behind the majority of sectors and, in particular, their manufacturing and retail partners.

“However, this may only be a temporary dip. Countering July’s results, transport and storage companies are bullish about their revenue prospects for September. An impressive 20.4 per cent of transport and storage ﬁrms expect to see an increase in their turnover next month, beating all other sectors except education and health/social work.

“Interestingly, this result reveals transport and storage ﬁrms are notably more optimistic about next month than their manufacturing and retail partners. 18 per cent of retailers and just 13.1 per cent of manufacturers expect their turnovers to increase in September.

“In fact, the more we dig into the latest survey’s results, the more positive the picture becomes for the transport and storage sector. Jumping back to July, the number of transport and storage companies reporting a decrease in turnover was 27.3 per cent, only slightly worse than the average for all sectors of 24 per cent. Interestingly, this was a better result than those of their manufacturing and retail partners. In all, 31 per cent of manufacturers and 32.9 per cent of retailers recorded a decrease in turnover.

“Looking forward to September, it’s a similar picture. Only 10 per cent of transport and storage companies expect to see a decrease in turnover, compared to 15.2 per cent of retailers and a rather worrying 18.6 per cent of manufacturers.

“Finally, to complete the rollercoaster ride, there’s now another major concern for larger transport and storage companies. It’s currently a very aggressive market and, compared to any other sector, more transport and storage ﬁrms that employ 10 or more people say that competition is currently impacting their business. 33.2 per cent of transport and storage companies said competition is impacting their turnover as opposed to, for example, 30.3 per cent of retailers and just 23.5 per cent of manufacturers employing 10 people or more.”

CDS SUPERSTORES PARTNERS WITH GREGORY DISTRIBUTION TO MAKE LANDMARK MOVE INTO ELECTRIC HGVS

CDS Superstores (trading as The Range, wilko and Homebase) is making a powerful move towards more sustainable logistics through a landmark partnership with Gregory Distribution, unveiling two fully electric HGVs that will serve its UK store network.

These cutting-edge battery electric vehicles (BEVs) are among just a small number operating in the UK, placing CDS Superstores at the forefront of greener goods transportation. Working closely with Gregory Distribution, CDS Superstores has integrated these electric vehicles into routes between its distribution centres and stores. Thanks to the rapid charging capabilities at CDS’ Stowmarket hub, the vehicles can complete double shifts – a crucial requirement in fast-paced, highvolume operations. After one driver completes a shift, the vehicle is recharged and ready for the next driver on the same day, delivering performance that rivals traditional diesel HGVs without the emissions.

The investment is a signiﬁcant milestone for CDS Superstores, marking a step forward for the brand’s commitment to reducing its environmental impact while maintaining the scale, speed and reliability its customers expect.

CEO of CDS Superstores, trading as The Range, wilko and Homebase, Alex Simpkin said: “We’re extremely proud to be among the very ﬁrst UK retailers rolling out fully electric HGVs on the road. Sustainability is a growing focus for our business and customers, and this partnership with Gregory Distribution allows us to take a tangible step forward.

“With zero tailpipe emissions and reduced noise pollution, these electric vehicles align with our environmental goals and mark the beginning of a more sustainable journey for our supply chain.”

CDS Superstores’ new trucks form part of a wider initiative led by Gregory Distribution to achieve net zero by 2038 – two years ahead of many of its customers.

ENHANCED FEATURES, ENDURING PERFORMANCE: THE NEXT GENERATION OF FLOODLIGHTS

BUILT TO LAST, LIGHTING THE WAY

FLOODLIGHT GEN 4

THE NEW, ROBUST OUTDOOR FLOODLIGHTS FOR ANY WEATHER

The new standard for demanding outdoor applications: The FLOODLIGHT GEN 4 range is extremely efﬁcient and very durable. Thanks to MULTI LUMEN, the brightness can be adapted to requirements. Sensor and Photocell versions add a further layer of versatility. Reliable even in the harshest conditions thanks to the waterproof cable gland, breather membrane, C4 corrosion resistance and up to IP66 and IK08. FLOODLIGHT GEN 4 are easy to install and come with a comprehensive 5-year guarantee.

For over 75 years, Dimplex has been a dependable name in electric heating, supporting professionals with innovative, energy-efficient solutions.

Why Choose Dimplex?

Market leader in energy-efficient electric heating

Trusted support and BEABapproved safety

Committed to sustainability and smarter energy use

STORY

Masterpiece in the making: WISKA

WISKA launches the

WISKA UK Ltd proudly introduces the COMBI 310, the latest addition to the iconic COMBI Junction Box range – designed directly from customer feedback and engineered for performance, protection, and durability. At the heart of its innovation is a unique conﬁguration of three M20 threaded membrane side entries, giving electricians greater ﬂexibility for looping connections and cable management than ever before. Combined with IP66/67 protection, robust materials, and time-saving features, the COMBI 310 sets a new benchmark for junction box design.

INSTALLER-DRIVEN INNOVATION

The COMBI 310 was born from a conversation between WISKA and the electrical community. Customers told us they needed a box that could handle looping connections more efﬁciently, speciﬁcally a 3 sided junction box for outdoor lighting installation – so we designed exactly that.

With 10 x M20 threaded membrane entries, 4 rear membrane entries, the COMBI 310 gives electricians the ﬂexibility they need across a wide range of applications.

INSTANT CLASSIC. BUILT TO LAST.

The COMBI 310 is designed for both indoor and outdoor use, delivering reliable performance in industrial, commercial or domestic environment. Whether it’s part of a larger installation or used as a standalone solution, the COMBI 310 offers versatility and resilience in equal measure.

Will Rich, WISKA UK Ltd MD, said:“We see the COMBI 310 as a masterpiece – a product that blends installer-focused innovation with the highest standards of engineering. It’s the perfect addition to the COMBI range and destined to be an instant classic.”

PART OF THE TRUSTED COMBI JUNCTION BOX RANGE

The COMBI 310 carries forward the trusted reputation of the COMBI Junction Box Series – a range celebrated for quality, reliability, and installer-friendly features. Like its predecessors, it combines a rugged, IP-rated solution with quarter-turn, self-retaining lid screws for faster,

frustration-free installs. This is a product that not only meets the standards set by the COMBI name – it builds upon them. A unique junction box that no other manufacturer can offer.

EARTH BAR CAPABILITY FOR SWA INSTALLATIONS

For installations using Steel Wired Armoured (SWA) cables, the COMBI 310 can be ﬁtted with a unique COMBI 310 earth bar mounted to the three M20 side entries, or our E-SPRING earthing springs, allowing secure and compliant earthing directly within the enclosure. When paired with WISKA’s IP68-rated ShieldGLAND, this creates a robust solution that’s ideal for challenging environments and outdoor applications. This combination provides both mechanical protection and electrical safety, making it perfect for outdoor installation.

GEL-READY FOR MAXIMUM PROTECTION

The COMBI 310 is also fully compatible with the WISKA Gel Range, including the MP One 300ml, which is the perfect quantity to ﬁll the enclosure. Using the gel increases the protection rating from IP66/67 to IP68, making the enclosure suitable for underground or direct burial applications. This added capability ensures even greater longevity and reliability, especially in demanding environments.

COMPACT SIZE. BIG CAPABILITY.

Measuring just 118 × 85 × 51 mm, the COMBI 310 delivers generous internal space for connections, including an additional 10 per cent belly space compared to similar enclosures. It’s made from halogen-free, ﬂame-retardant polypropylene with a twin-shot TPE seal for maximum durability. Its quarter-turn,

310

self-retaining lid screws make installation quick and frustration-free, while its corrosion resistance ensures long life in the harshest environments. Available empty or with 3 x 3-Pole WAGO 221 Lever Connectors and in a choice of black, grey or white to suit your project or requirement.

KEY FEATURES:

• IP66/67 protection rating

• 10 × M20 threaded membrane entries

• 3 x M20 threaded membrane entries on the sides

• 4 rear membrane entries

• Flame retardant, corrosion resistant, halogen-free materials

• Quarter-turn, self-retaining lid screws

• 10 per cent additional space (thanks to the belly design)

• Available with 3 x 3-Pole WAGO 221 Lever Connectors

• 3-way unique earth bar available for SWA

• Available in grey, white, and black

• Gel Filler Guide: 300ml

A TRUE MASTERPIECE

The COMBI 310 is more than just a junction box – it’s the perfect harmony of form, function, and feedback. Every curve, every feature, and every entry point has been carefully considered to meet the needs of modern installers while upholding the proud heritage of the WISKA and COMBI Junction Box name. It is the culmination of decades of design expertise, rigorous testing, and an unwavering commitment to quality.

Just like a timeless work of art, the COMBI 310 is built to be admired, trusted and used for generations. A masterpiece, engineered for those who demand the very best.

A Masterpiece.

The NEW COMBI 310 from WISKA

The COMBI 310 is more than just a junction box — it’s the perfect harmony of form, function, and feedback. Every curve, every feature, and every entry point has been carefully considered to meet the needs of modern installers while upholding the proud heritage of the WISKA and COMBI Junction Box name. It is the culmination of decades of design expertise, rigorous testing, and an unwavering commitment to quality.

Just like a timeless work of art, the COMBI 310 is built to be admired, trusted, and used for generations to come.

A masterpiece — engineered for those who demand the very best.

www.wiska.co.uk

WISKA, make power smile

COMPANY UPDATE

300,000 products and counting: EDATA data pool sails past quarter of a million products

The EDATA data pool, launched by the Electrical Distributors’ Association (EDA) has reached a major milestone, now offering all wholesaler members free access to important data and images on over 300,000 electrotechnical products – marking a signiﬁ cant step forward in digitalisation for the sector

The EDATA data pool has achieved a signiﬁcant milestone and now offers all wholesaler members of the Electrical Distributors’ Association (EDA) free access to enriched product information and images on over 300,000 products.

Since the EDA launched the data pool for the electrotechnical sector in 2020 it has grown rapidly as manufacturers see the commercial advantage in giving their wholesaler customers access to highquality product information and imagery in a central time-saving hub.

“Whilst EDATA can be accessed by wholesalers as a stand-alone data hub, its rich data and images are also feeding other software platforms on which UK wholesalers depend, such as ERP systems, e-commerce, and e-catalogues.”

Margaret Fitzsimons, CEO at the EDA, said, “The data pool grows daily, and having cleared the 300,000 product milestone we have 500,000 SKUs ﬁrmly in our sights. This growth has been achieved through working closely with manufacturer members, almost like data consultancy, guiding, sharing expertise and adapting strategies depending on where the manufacturer is on their data creation journey. This collaborative working has paid off and the data pool is fast becoming the go-to resource for high-quality technically rich product information. This is

exactly what wholesalers need to support sales to their contractor customers over the trade counter, through quotes, tenders and submittals, and e-commerce.”

Richard Appleton, Head of Digitalisation at the EDA added: “Whilst EDATA can be accessed by wholesalers as a stand-alone data hub, its rich data and images are also feeding other software platforms on which UK wholesalers depend, such as ERP systems, e-commerce, and e-catalogues.

“Wholesalers need access to a critical mass of product information and images in one place and, whilst 300,000 products inside is a big number, the quality of that information is paramount. We talk a lot about Gold Quality Product Data in EDATA, and that’s because patchy information on a product isn’t much use to a wholesaler: they need deep, rich information that’s technically complete, data that’s Gold standard. It is why all manufacturer subscribers to the data pool beneﬁt from a comprehensive package of support, advice, and training so they know exactly what their data goal is and how to achieve it.”

AT&T launches projects division

AT&T, one of the UK’s leading providers of electrical supplies, has ofﬁ cially launched a new Projects Division, marking a signiﬁ cant step forward in its commitment to supporting customers involved in delivering infrastructure projects across the country

With the infrastructure sector facing increasing complexity, tighter timelines, and growing pressure to deliver value at speed. AT&T is investing in people, processes, and partnerships that will help project teams stay on track, from planning through to completion.

“At AT&T, we’ve always built our reputation around service,” says Adrian Storr, CEO. “Our customers don’t just need products; they need trusted partners who understand the unique pressures of infrastructure projects and can respond quickly. This new division ensures we can offer exactly that; dedicated support, fast turnaround, and ﬂexible solutions tailored to the project lifecycle.”

JAMES BROWN APPOINTED PROJECTS DIRECTOR

To lead this new initiative, James Brown has been promoted to Projects Director, bringing over 24 years of hands-on experience across every corner of the business, from warehouse operations to logistics, trade counter, sales, and customer support.

“James has been at the heart of AT&T for more than two decades,” says Adrian. “He brings deep operational insight, a strong customer focus, and the energy to drive this new division forward. We’re proud to see him step into this role.”

James is equally enthusiastic about the road ahead: “What makes this company special is how closely we listen and react to our customers. That’s never been more important than now. With this new division, we’re putting the spotlight on infrastructure projects, working hand-inhand with purchasing and procurement teams to tackle the everyday challenges they face when sourcing critical products on tight deadlines.”

A STRATEGIC SHIFT TOWARDS PROACTIVE SUPPORT

The Projects Division is being positioned not just as a logistical unit, but as a partner in performance, ensuring that key products reach sites when and where they’re needed, with minimal disruption and maximum efﬁ ciency.

Ian Wright, Commercial Director, explains: “In recent months, we’ve seen a consistent rise in demand for urgent and large-scale deliveries to support infrastructure builds. By creating a dedicated Projects Division, we’re formalising our response and bringing even more focus to these customers. It’s all about getting closer, responding faster, and helping them deliver with conﬁ dence.”

Whether it’s schools, hospitals, rail, airports, or utilities, AT&T’s new division is ready to support contractors and project managers navigating complex supply chains and deadlines. With this move, the company is reafﬁ rming its promise to provide more than just products, it’s delivering peace of mind

Adrian Storr, CEO

James Brown, Projects Director

Ian Wright, Commercial Director

Half of Brits abandon their cart because of delivery fees

As consumers slash their spending in the face of tightening household budgets, new analysis from the home delivery expert Parcelhero reveals 1 in 2 online shoppers abandon their cart because of delivery fees. Delivery options are as important as price for many. Meanwhile, 61 per cent of shoppers want to see more sustainable delivery choices, says Parcelhero ’s Head of Consumer Research, David Jinks M.I.L.T.

As businesses enter the second half of the ﬁnancial year, the home delivery expert Parcelhero has done a deep dive into the latest consumer trends. It has found that unexpectedly high delivery fees and a lack of delivery options make many online shoppers abandon their cart. However, even though delivery costs are critical, green deliveries remain important to UK shoppers.

Parcelhero’s latest analysis of 2025’s shipping trends reveals that 1 in 2 online shoppers abandon their purchase because of delivery fees. For many, hidden or costly delivery fees are a deal-breaker.

Reﬂecting this dislike of shipping fees, 72 per cent of shoppers also say free delivery will make or break a purchase. That percentage is rising fast. When Parcelhero researched free deliveries back in 2020, only 57 per cent of British shoppers said free shipping was key to their choice of retailer.

In many ways, delivery options have become a key tool for marketers. For example, back in 2020, only 58 per cent of online shoppers agreed they would spend more online to qualify for free delivery. Our mid-2025 analysis shows a sizable 80 per cent of UK shoppers are now prepared to spend more to meet minimum free delivery thresholds. The majority of shoppers said around £40 was an acceptable minimum order price threshold they would be willing to meet to qualify for free deliveries.

Equally important to consumers are return options. A whopping 74 per cent of us check retailers’ returns policies before buying from a site. Easy, printer-free returns are high on most shoppers’ must-have lists. 55 per cent of shoppers mainly buy from sellers offering free returns and 1 in 2 online buyers say free returns are the single improvement they most want to see from their favourite retailers.

While cost is clearly important to Brits, it doesn’t come at the expense of the environment. Our latest analysis found that 61 per cent of shoppers want to see more green delivery choices. Preferred options include slower eco-friendly deliveries, consolidated shipping and less packaging. Of course, some of these green options actually save shoppers money as well but, nonetheless, there is little doubt that today’s customers are more climate-conscious than ever.

Finally, it’s fascinating to see that, while free deliveries and easy returns dominate shoppers’ priorities, same-day deliveries aren’t so important to them. It is likely that saving money, rather than ultra-convenience, now

tops many shoppers’ agendas as we enter the potentially choppy ﬁnancial waters of the second half of 2025.

As consumers tighten their belts, it’s those stores with a combined High Street and online offering – including multiple delivery and return options – that are most protected against inﬂation pressures and unexpected events.

Parcelhero’s inﬂuential report “2030: Death of the High Street” has been discussed in Parliament. It reveals that retailers must develop an omnichannel approach, embracing both online and physical store sales.

Read the full report at: www.parcelhero. com/content/downloads/pdfs/high-street/ deathofthehighstreetreport.pdf

Abandonment to acquisition: reducing ecommerce losses

Dave

McEvoy , CEO of DMAC Media , says simple ﬁ xes and smart omni-channel remarketing can quickly turn costly abandoned carts into valuable sales

Since 2015, the percentage of retail sales being made online has more than doubled, from 12 percent to 26 per cent. The trajectory is clear – sales are increasingly moving online.

That said, the challenges facing online retailers are very different to bricks and mortar sellers, with daily abandoned carts accounting for billions in lost sales in the UK alone.

But why do so many people abandon their digital shopping carts, and can anything be done once they have? The reasons behind abandonment are varied, but there are solutions that can help – and they are not hard or expensive to implement.

With minimal investment, those that have abandoned their carts can be reengaged - turning interested shoppers into committed buyers. With an increasingly competitive retail ecosystem, omni-channel remarketing is a way to maximise a website’s sale potential and should be a foundational component for ecommerce strategies.

THE FINANCIAL IMPACT OF ABANDONED SHOPPING CARTS

According to a report published in Retail Gazette online retailers lost £38bn in 2024, with 24 per cent of all items in shopping carts abandoned. In increasingly challenging times for the online retail space, missed opportunities such as these can be detrimental for businesses.

Looking into some of DMAC’s own clients’ accounts, we learnt that many businesses lost between three and ten sales per day with an average order value of £305. This could mean an annual loss of over £700,000.

When every penny counts, reducing the impact of abandoned carts has never been so important.

WHY DO SHOPPERS ABANDON CARTS?

In traditional in-store retail, if a shopper puts an item in their shopping cart, they are very likely going to buy it. In ecommerce however, it’s far easier to abandon a shopping cart - you can

simply close a tab and never return to make the purchase.

The reasons behind a shopper abandoning their cart are myriad but users typically fall into one of two categories. The ﬁrst are those that make an active decision to leave, often owing to something that happened during the checkout process.

It’s an inescapable truth that some users get cold feet before buying, but others are put off for more speciﬁc reasons. One of the leading causes of cart abandonment is the lack of ‘checkout as guest’ options. This approach forces interested shoppers into having to spend time setting up an account, which can create a barrier to purchase.

Other factors in an unoptimised checkout process include limited payment options and long delivery times, each of which can cause a user to abandon their cart. It will be very difﬁcult to reengage these shoppers.

Our second category, however, includes those users that haven’t deliberately or fully decided to not buy, they may have simply been distracted and navigated away from the checkout or may need a little more time to make the decision to purchase. In either case, the danger here for businesses is that the user forgets about the purchase and never returns to complete the transaction.

In previous years, these users were lost but they can now be reengaged. With the right approach, lost sales can simply be transformed into delayed sales.

THE SOLUTION? OMNI CHANNEL REMARKETING

Omni channel remarketing is a cost-effective, proven solution for our second category of shoppers, those who abandoned their carts. This approach includes the strategic use of online and ofﬂine marketing channels to reengage those shoppers.

Automated email marketing is a typical ﬁrst step, whereby potential customers are not only refamiliarised with a brand, but they can also be directly reminded of the purchase they were considering. If a website uses cookies and sessions to retain data, the user may ﬁnd their previously abandoned order already in their cart, ready to be purchased.

In support of this, short and medium-term use of search engine and social media advertising can be used to amplify the brand and reengage the user into the buying process.

Our customers have reported that by implementing an omni channel remarketing strategy, lost checkouts have been reduced by an average of 16 percent, or approximately £112,000 per year.

To avoid losing those shoppers that fell into the ﬁrst category, companies need to invest in a more streamlined checkout process that removes barriers where possible. Making a transaction as easy as possible with good UX on your website is a proven way to ensure a user doesn’t abandon their cart in the ﬁrst place. Using a winning combination of improved user experience while adopting the right omni channel remarketing strategy, lost shoppers can be won back.

While no business will ever be able to convert every shopper into a paying customer, the combination of checkout evaluation and omni channel remarketing will help to reduce the impact of cart abandonment and ultimately increase revenue.

Cracking the code: Mastering ecommerce integrations

In today’s retail environment, ecommerce is no longer a “nice to have” - it’s essential. Platforms like Shopify, WooCommerce, and Squarespace have made selling online more accessible than ever. But for many business owners, launching the store is just the beginning. Once you start gaining traction, you’ll likely want your ecommerce setup to sync with other vital systems like your EPOS, accounting software, or inventory tools. And that’s where the road gets bumpy. So why are ecommerce integrations so challenging, and how can you overcome them without drowning in complexity or cost?

WHY ARE ECOMMERCE PLATFORMS CRITICAL?

Online selling isn’t just convenient; it’s the heart of modern retail. 34 per cent of shoppers shop online at least once a week and over 20 per cent of all purchases in 2025 are expected to be online. With footfall on the high street unpredictable and customer attention spans shrinking, having a sleek, fast, and functional online store can make or break a business.

Platforms like Shopify and Squarespace enable sellers to set up stores quickly, test products, adjust pricing, and gather data, all without huge up-front investment. These ecommerce tools are perfect for the “fail fast” approach: get a product out there, gauge the response, adjust as necessary.

While business giants like Amazon feel like they’re taking over the world, statistics suggest there’s also a signiﬁcant appetite for shopping locally. A strong online presence allows

By Dave McEvoy , CEO, DMAC Media

independent retailers to compete with global giants while preserving their brand’s personality.

“While business giants like Amazon feel like they’re taking over the world, statistics suggest there’s also a signiﬁcant appetite for shopping locally. A strong online presence allows independent retailers to compete with global giants while preserving their brand’s personality.“

THE REAL CHALLENGE: INTEGRATION

Setting up an ecommerce store is the easy part. The real complexity begins when sellers try to make their ecommerce platform talk to the rest of their business systems.

At ﬁrst, it might seem straightforward. Platforms like Shopify are designed to be plug-and-play, great for startups and small businesses. But as the business grows, so does the need for automation and efﬁciency. Suddenly, you’re looking to:

• Sync inventory levels with your EPOS system

• Push order details into your accounting software

• Automate invoices and customer communication

Even small efﬁciency savings can have a massive impact. Automating simple workﬂows

like pulling sales data into your accounting system can save a business owner £15,000–£30,000 annually in time and labour.

That’s where things start to get complicated. These systems often speak different “languages,” and unless you have someone to build a “translator,” the integration stalls.

APIs (Application Programming Interfaces) are supposed to be the bridge between platforms. They let two systems exchange information. But just having an API isn’t enough, you need someone who understands both systems and can build that bridge effectively. That’s what we refer to as a translator, and the job requires a combination of developer insight and business ﬂuency.

THE PATH TO SEAMLESS INTEGRATION

The good news? Integration is perfectly achievable - if you follow the right approach. First, ensure both platforms you’re integrating (e.g., Shopify and Xero) have good APIs. A well-documented API is half the battle won. Ask vendors to provide their developer or API documentation. The clearer and more

comprehensive it is, the easier integration will be.

Next, map your data. This is where many integrations go wrong. One system might call a product field “Stock Volume” while the other calls it “Stock Quantity.” You’ll need to translate those fields and define exactly what data gets shared, how often, and in what direction.

Even for experienced web development teams, getting a robust integration up and running can take 1–2 full days of worksometimes longer, depending on complexity. It’s crucial to test your own system thoroughly before going live, no matter who handles the integration. No one knows your products, customers, or data better than you.

DON’T SKIMP ON SECURITY

As with all things digital, security matters, especially when you’re transmitting sensitive customer or ﬁnancial data.

Ecommerce APIs like Shopify’s are wellsecured, using a combination of API keys, shared secrets, and other tools, to ensure only veriﬁed users can access the data. A proper

API setup won’t let you pull information unless you authenticate securely and prove that your system has the relevant permissions.

The alternative is an open API that lets anyone with the URL grab your data. That’s a ticking time bomb. Publicly available data like product pricing is one thing, but when names, addresses, and bank details are involved, security must be bulletproof. Always conﬁrm that both systems support secure transmission.

CONCLUSION

Getting your ecommerce platform integrated with your other business tools isn’t just a technical task, it’s a strategic one. The right integration can reduce errors, speed up operations, improve customer experience, and save signiﬁcant costs. But the wrong one can have you wishing you just left it alone.

But don’t be intimidated by the complexity. Ask the right questions, get the right support, and remember: every minute saved through automation is another you can invest in growing your business. dmacmedia.com/uk

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ELECTRIC VEHICLES

What is your view on surge protection for EV chargers?

Kirsty Johnson MIET highlights the surge and overvoltage risks facing EV chargers, from lightning strikes to internal switching events. With serious safety and ﬁ nancial implications, she explains why surge protection devices (SPDs) are essential – and where standards like

BS 7671:2018 come into play

Due to EV chargers being installed in exposed locations, they are liable to experience the effects of nearby lightning strikes. This risk then increases further if the installation has an external lighting protection system, or if the EV unit is supplied directly from the main incomer of a building fed by overhead supply.

EV Chargers could also be damaged by surges that come from inside the installation, in the form of switching overvoltages. Overvoltages could also come from the supply network or be created by equipment within the electrical installation. This form of repetitive overvoltage could damage the sensitive components used in EV chargers.

Also, EV chargers can cause issues with the electrical installation. We must consider that any cable that enters an installation can bring with it the risk of overvoltage, as mentioned previously, the effects of nearby lightning strikes, are a risk to the electrical installation, along with the EV charger unit. Inverter technology can produce overvoltages, which can potentially cause damage to sensitive equipment inside the installation.

EV chargers are both sensitive (limited impulse withstand capacity) and exposed to overvoltage. In fact, quite a few EV charger manufacturers will specify that an SPD should be installable or mention surge protection in the warranty details.

So, our risks are:

• Damage to the EV charger

• Damage to the car

• Damage to the electrical installation

Although SPDs are not mentioned in Section 710 of BS 7671:2018, where we ﬁnd the speciﬁc regulations for the installation of EV chargers, the general rules in part 4 still apply. Using section 443 in we can consider the requirements of SPD’s. Just as a reminder, 443.4 states that: Protection against overvoltages shall be provided where the consequences caused by over voltage could:

I. result in serious injury to, or loss of, human life

II. result in damage to a safety service (deleted by corrigendum May 2023)

III. result in signiﬁcant ﬁnancial or data loss

For all other cases an SPD shall be installed, unless the owner accepts the risk of damage.

The obvious starting place would be to consider the result in signiﬁcant ﬁnancial loss. EV technology is expensive to install, not just from a charger perspective but also for the car itself. We also have to consider the implications involved, if a charger was damaged and the user could not charge their vehicle.

There is also the risk to life implication that must be considered if loss of neutral technology is used. These devices are designed for use in installations where there is a PME earthing arrangement. When the PEN conductor is broken, the neutral voltage can rise with respect to true earth and the normal protective earth forms the return path for any current that could ﬂow. This could cause a car plugged in to charge to become live, if

contact was then made with the car there is a danger of electric shock. Most EV charger units now rely on this technology to disconnect the supply to the charger in the event of a fault. If this technology is damaged however, such as by the effects of lightning or some other form of overvoltage, this disconnection will not happen. Meaning that in the event of a fault, an electric shock could occur.

If the installation has an external lightning protection system, we also have to consider the requirements in BS EN 62305. Any cable that crosses the lightning protection zone 0 to zone 1, requires a Type 1 SPD to be installed, to protect the installation. If, therefore, you are installing an EV charger (or bank of EV chargers) on an installation with an external lightning protection system, the DB supplying the external circuit will require a Type 1 SPD to protect the installation, and another type 1 device in the feeder pillar supplying the chargers to protect the chargers from lightning effects on the external cable.

if you have any further questions, or would like to participate in any of our free CPD sessions, visit: www.surgedevices.co.uk

The Electric Car Grant: A signiﬁcant opportunity for wholesalers

IIn this article, Lee Sutton , co-founder and chief innovation ofﬁ cer at myenergi , explores the government’s recently announced £650m Electric Car Grant (ECG) and outlines the resulting opportunities for electrical wholesalers

n July, the Department for Transport (DfT) announced a new grant for electric vehicles (EVs), offering up to £3,750 off the outright purchase price of select new models. With funding conﬁrmed until the end of September 2029, the ECG will apply to a wide range of EVs priced up to £37,000.

A direct response to the ZEV Mandate consultation, which brought together leading industry voices to identify the biggest hurdles impacting EV adoption, the grant aims to improve the affordability of plug-in vehicles by bringing outright purchase prices more closely in-line with petrol and diesel cars.

Alongside the ECG, further funding has also been announced to improve national EV charging infrastructure. Alongside a £63m package to install 100,000 more public chargers, this includes a £25m fund to improve the at-home car charging experience for those without a driveway. While details are yet to be conﬁrmed, this is likely to see cables run under pavements in domestic areas to enable widespread street charging connectivity.

As well as being a positive initiative for consumers, the ECG also provides wholesalers with a signiﬁcant opportunity. Indeed, with the UK’s EV transition already driving high demand for home charging solutions, the grant will further accelerate this momentum.

With this in mind, electrical wholesalers should act fast to prepare themselves for an uplift in orders for smart EV chargers, high-grade cables and mounting kits. While it may sound simple, identifying and stocking only the most in-demand, reliable and future-proof products is key to meeting market demand and making the most of the opportunity.

After all, with so much choice, the EV charging marketplace can be a mineﬁeld. As such, wholesalers must keep abreast of fast-moving legislation and thoroughly research the products available.

GETTING TO GRIPS WITH REGULATORY REQUIREMENTS

First and foremost, wholesalers must keep up-todate with the latest UK regulations, speciﬁcally those that set out functionality requirements for EV chargers.

According to the EV smart charge points regulation , all EV chargers sold in the UK must now feature smart functionality as standard, which includes the ability to send and receive information, to be able to automatically alter the charge rate, and change the time at which electricity ﬂows through the charger. This allows the charging of a vehicle when there is less demand on the grid or when more renewable energy is available.

All chargers must also offer interoperability between electricity suppliers, allowing them to retain smart functionality even if the owner switches electricity supplier. In addition, they must offer the ability to continue charging even if the charge point becomes disconnected from the network.

Furthermore, alongside safety and cybersecurity requirements, chargers must include a system to measure or calculate the electricity imported/exported and the time the charging lasts, offering users full transparency and visibility of the information recorded. There are several other requirements laid out by the Department for Energy Security and Net Zero (DESNZ), and we’d recommend that electrical wholesalers stay in the loop by keeping a close eye on evolving regulations as they develop.

UNDERSTAND THE PRODUCTS

A deep understanding of the regulations is a good foundation, but wholesalers should also stay abreast of best commercially available products that are fully compliant with these laws. Stocking the best and most in-demand products is critical to meeting market demand and maximising revenue opportunities.

At myenergi, we’re known for designing some of the market’s most advanced smart chargers, including the latest addition to our range –zappi GLO.

Featuring eco-smart functionality, including out-of-the-box energy tariff integration and solar compatibility as standard, the screenless, buttonless, single-phase device offers complete charging control. Users have the option to simply plug-and-go, or explore toggle options to adjust settings, set timers, monitor performance and optimise device performance in real-time for greener, cheaper, smarter charging.

Unique in the marketplace, zappi GLO is part of myenergi’s home energy management system (HEMS) – an integrated network of eco-smart solutions that collectively offer total control over home energy use and the ﬂexibility to switch to the best smart tariff. Comprising the libbi home battery, eddi power diverter and zappi EV changer suite, HEMS provides wholesalers with an immediate upsell opportunity, enabling customers to access fully connected, UK-compliant and future-proof smart energy solutions.

Crucially, zappi GLO is designed, engineered and built in the UK, with stock delivered directly from myenergi’s UK manufacturing site. Fully supported by the UK-based after sales team, end-users ultimately beneﬁt from long-term, local support and full data conﬁdentiality.

LOOKING TO THE FUTURE

As the UK market for EVs and EV chargers continues to grow, wholesalers have a signiﬁcant opportunity to capitalise on the upcoming surge in demand for EV chargers and connected smart devices. By staying ahead of the latest regulatory requirements and stocking UK-compliant, smart-enabled solutions, wholesalers can position themselves perfectly for the transition to electriﬁcation. www.myenergi.com

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The age of electricity is here – now it’s our move INSIGHT

By Frederic Godemel , EVP Energy Management, Schneider Electric

The IEA forecasts that electricity consumption will grow at around 4 per cent per year through to 2027, driven by several forces: industrial growth, the expansion of data centres, and the triple whammy of urbanisation, digitisation and decarbonisation. As a result, consumption is expected to skyrocket over the coming decades. Are countries ready to meet this demand? In my opinion, not yet.

Before we get to solutions, let’s put the electrification story into context. Over the past decade, electricity’s share in total energy demand has increased, but only by around 2 per cent (around 20 per cent of total energy mix). What’s interesting about the next decade is that electricity demand will keep growing while overall energy demand ‘runs flat’, according to the IEA. There will be a decoupling. And what this means is that the share of electricity – and therefore electrification – is going to increase in the mix going forward. That’s new, and it matters.

Where’s the growth coming from? Sources linked to regular economic expansion, represent around half the growth, such as new industrial facilities, new buildings, more infrastructure for public transportation - all this creates demand for more electricity, because modern economies rely on it. Then the other half comes from the new developments that come on top of natural economic expansion: the data centres, AI, other emerging services. And the extra half, as I’m calling it here, that comes from existing energy usage going electric. There are the big-ticket items like mobility - electric mobility - which is growing fast: a 23 per cent increase last year. Then there are other electriﬁcation patterns, too, like buildings switching away from fossil fuel heating to electric HVAC systems. It’s a similar story in industry. There is also growth in air conditioning – particularly in emerging economies, not so rapid in Europe right now, but to materialise soon.

Yes, that adds up to 150 per cent. And no, it’s not a mistake–that’s the whole point. This shift won’t be gradual or predictable. It’ll come fast,

from everywhere: the usual suspects, the wild cards, emerging markets, and corners no one’s watching. All at once.

Now here’s the challenge: as electriﬁcation accelerates, the availability of infrastructure – especially grid infrastructure – will become a bottleneck. The faster we grow as a society, the more technology develops, the sharper the shortage. For example, businesses eager to invest and expand, no matter their industry, size or purpose, might be faced with a lack of access to the grid. Renewables can take a long time to be connected to the grid – up to 15 years in the UK – and this needs to be accelerated to meet demand, so that our businesses can grow through cheaper access to cleaner energy. That disconnect between business readiness and available infrastructure will deﬁne the years ahead.

EVERYTHING, EVERYWHERE, ALL AT ONCE

Make no mistake, this is a global issue, a competitiveness discussion. With electricity demand rising, electricity prices are likely to rise, because the infrastructure will require much more investment but also because of additional competition. Naturally, businesses will be negotiating for greater access, if they’ve done all the efﬁciency savings they can. It’s no coincidence then that the most prepared players have been thinking this way for years, partnering with those who can help, through digitalisation and smarter systems, to make every watt count.

If you don’t have access to the infrastructure, how can businesses build the capacity

they need for their own use? This is where distributed energy solutions, like rooftop solar, come into play. Not only can these technologies be ramped up much faster than larger infrastructure projects, they’re also relatively easy to deploy. For example, the process of getting solar panels onto a rooftop can take up to a year, even though the paperwork is relatively light. If you want to build the power grid infrastructure to connect that wind farm to a demand centre, wind energy projects face lengthy delays for grid connection and intense planning permissions, in our experience wind farm in major cities can take 10 to 12 years. And if you want to build the power grid infrastructure, say in London or Oxford, add another decade.

So, while we need to continue developing large-scale infrastructure, for me, the solution lies in distributed energy – in both buildings and industry. In manufacturing, many of these solutions are already viable and being used, but it’s generally underleveraged. In the US, there’s a clearer understanding that distributed energy is viable – perhaps because it aligns with the spirit of independence – but in Europe, where businesses and individuals tend to look to the state and regulatory authorities, it’s less developed. That said, there are promising examples – like Schneider Electric’s new ﬂagship building in Grenoble, France. Called IntenCity, it’s a model of energy efﬁciency, integrating active solutions and collecting data to drive future research and innovation. Soon, distributed won’t just be a nice-to-have, it will be a necessity.

LANDING THE NARRATIVE

The other lever for tackling both grid limitations and rising prices is narrative. We talk a lot about electriﬁcation to decarbonise but something we often miss is equally important: electriﬁcation to modernise. If you look at our industrial footprint in Europe and the US, much of it is old. A lot of industrial processes still rely on fossil fuels and haven’t changed much in 50 years. Electricity is undeniably the energy of modernity – and that narrative hasn’t fully broken through yet.

The blackouts in Spain and Portugal were a warning – a glimpse of what happens when electriﬁcation moves faster than the grid. So too was the shutdown at Heathrow airport. While the exact cause remains unclear, a ﬁre at a nearby electrical substation the night before led to a power outage at the airport. But these events also highlight an opportunity: a future where rooftop solar, on-site batteries and a more up-to-date grid don’t just keep the lights on but modernise how we generate and use power. These systems build resilience, cut strain on the grid, and shift the story from vulnerability to progress. That’s the kind of narrative we need.

Ironically, many of the scenarios we developed in 2021 had the right idea: as economies modernise, they naturally decarbonise. Mobility improves – –with better

cars, fewer cars, and more alternatives. Buildings become more efﬁcient, better insulated, and powered by distributed energy. As access expands and costs fall, economies don’t just modernise – they electrify and digitise. And through that electriﬁcation, decarbonization happens as a byproduct. Infrastructures get smarter. Industry gets cleaner. And progress drives emissions down –not the other way around.

A common mistake I see in the energy transition is static thinking. Ask yourself – what were you doing 30 years ago? Then look at where we are today. Most political projections assume the next 40 years will look much like today: a growing population, a bigger economy, slightly more energy use. Maybe an extra fridge. A bigger TV. But not much more. That’s not how change works. The only area

where this shift is starting to register is with data centres, AI, and related technologies. People are beginning to realise that something big is emerging. But no one knows how big.

At Schneider Electric’s Sustainability Research Institute, we often make projections about how these changes might unfold. Back in 2021, we developed a set of scenarios that already leaned heavily into electriﬁcation - and in many ways, they’ve aged well. But looking at the pace of change today, it’s clear we were still only scratching the surface. The future is arriving faster and with more complexity than most models anticipated. That’s not a failure of foresight, but a sign of just how rapidly the fundamentals are shifting. In that sense, our scenarios weren’t just projections - they were an early part of the very narrative we’re now seeing take shape.

IP65 modular enclosures

Deligo ’s new modular polycarbonate enclosures by Echo Industries, available in 4, 6, 8 and 12 module sizes, combine strength, security and ease of use. With lockable translucent lids, IP65 protection and customisable installation features, they’re designed to keep connections safe while making setup simpler

This new range includes 4 module, 6 module, 8 module and 12 module enclosures as well as various accessories. And they have been designed in a way to provide the best user experience, from their sturdiness and reliability to the ease of use and simplicity.

STAY STRONG AND SECURE

Not only are the enclosure lids lockable and made from strong and durable polycarbonate, they are also translucent meaning you can see straight into the enclosure for easy visibility. Checking on and identifying each connection just got quicker and simpler. Keeping connections safe and secure is always a top priority, so a sturdy and reliable enclosure is always necessary. Made from polycarbonate, the enclosures feature a lockable lid, a reinforced buckle structure and an anti-theft lock mount to prevent tampering or accidental damage. And with an IP65 protection rating, you can be assured that they are also dust tight and resistant to forceful water (jets) from any direction, making them suitable for use in a range of environments.

DO IT YOUR WAY

The removable earth and neutral bars, pre-ﬁtted blanks and side circuit bafﬂes make for easy installation and customisation, providing more control over your connections. Holes can be opened where needed, dependent on your needs and accessories (modular blank for DIN rail, lock with key, strip blanks) are also available for use with the enclosures range.

WANT TO KNOW MORE?

These modular polycarbonate enclosures are available with 4, 6, 8 or 12 modules. They each

feature a designated spot for functional stickers, visible through the clear door and the loose frame structure which allows users to loosen the frame without risk of loss.

These are part of our extensive range of Control Gear, which also includes IP65 weatherproof electrical enclosures in sizes from 300mm x 200mm x 130mm to 800mm x 600mm x 260mm.

View these products at: deligo.co.uk/ ProductGrp/Weatherproof-Modular-Enclosures

Circular Lighting Live 2025 LIGHTING FOCUS ON

Programme conﬁ rmed for UK’s leading circular economy event for lighting

Circular Lighting Live 2025 will take place in London on 25 September 2025, bringing together leading voices from across the lighting sector to address one of the industry’s most pressing challenges, creating a truly circular economy for lighting. Organised by Recolight, the event will feature eight in-depth sessions, each exploring a critical aspect of sustainable lighting design, manufacture, remanufacture, and reuse.

With policy change accelerating, customer expectations shifting, and environmental targets becoming more urgent, Circular Lighting Live offers wholesalers, electrical distributors, and the wider supply chain an opportunity to gain the latest insight, connect with industry leaders, and explore practical solutions that can be applied in day-to-day business.

CLIMATE DRIVEN DESIGN

Asela Rodrigo of Projlojik and architect Hamish Angus McAndrew share sustainability lessons inspired by Mount Everest expeditions, where extreme environmental conditions demand resilient, and resource efﬁcient design. Their session explores how this thinking can be applied to circular lighting strategies.

Emer Gillespie, founder of Spark & Bell, will share her experience in achieving a B Corp score of over 100, one of only two lighting companies to reach this milestone, and how purpose driven business can drive measurable sustainability gains.

THE REGULATORY ROADMAP

Teresa Selvaggio of LightingEurope will outline the most signiﬁ cant UK and EU regulations now shaping lighting design, manufacturing, and procurement. Nigel Harvey, CEO of Recolight, will explain forthcoming changes to UK recycling and waste regulations, essential

knowledge for suppliers, wholesalers, and distributors aiming to remain compliant.

SMART REMANUFACTURING

Remanufacturing offers major environmental benefits, but only if it works for all stakeholders. Representatives from Mymesh and Thorlux Lighting will present real world case studies showing how clear objectives, aligned timelines, and cost efficiency can deliver successful, mutually beneficial projects.

MANAGING METRICS

Kristina Allison, co-author of TM66, will preview Version 1 of the industry guidance, offering updated tools for measuring circularity in lighting. Max Robson of Recolight will explain how Environmental Product Declarations (EPDs) and Life Cycle Assessments (LCAs) can be integrated into speciﬁcation processes, helping the supply chain make informed, sustainability led choices.

CREATIVE CAT A

Cat A ofﬁ ce ﬁ t outs frequently involve installing new lighting that is then removed and scrapped once tenants move in, a costly and wasteful practice. John McRae of Orms and Paul Beal of 18 Degrees will explore ways

“Sustainability will increasingly make commercial sense as organisations, not just in the public sector, embed it in the procurement process. The lighting industry is leading the way at the moment but I think the electrical sector is beginning to follow suit and I expect a lot of activity in this space in the coming years. This event will put you ahead of this trend and give you actionable insights.”

to address this challenge, reducing waste while maintaining ﬂexibility for tenants.

INNOVATIONS IN CIRCULARITY

Gareth Petley of Sylvania Group will introduce a new luminaire made from recycled materials and designed for easy disassembly, enabling future reuse and recycling. Emily Bolt of Signify will present a retroﬁt case study upgrading the A470 road lighting, demonstrating how innovation can extend the life of existing infrastructure while also reducing environmental impact.

LOGISTICS – CLOSING THE LOOP

Closing material loops requires joined up thinking across the supply chain. Tim Phillpot of SAS International will outline a process for reclaiming, reconditioning, and reintroducing ceiling tiles into the market. Tom Hall of KKDC will showcase the company’s ‘return and renew’ service, which allows easy removal and replacement of light sources, reducing waste and improving product lifespan.

PIONEERING PROJECTS

Benz Roos of Speirs Major Light Architecture will share the story of the Utrecht Dom Tower relighting, where 70 per cent of luminaires were reused, achieving signiﬁcant environmental savings alongside a striking creative outcome.

WHY THIS EVENT MATTERS

Circularity is no longer a niche topic; it is fast becoming a commercial imperative. For wholesalers and electrical distributors, the principles, regulatory changes, and innovations

Ray Molony

discussed at Circular Lighting Live can directly inﬂuence stock choices, supplier partnerships, and customer advice.

The event’s practical focus means attendees will leave with actionable insights into: Product selection: prioritising designs that support reuse, remanufacturing, and recycling Regulatory compliance: staying ahead of evolving UK and EU environmental requirements Customer engagement: providing added value by advising clients on sustainable options Supply chain collaboration: connecting with

manufacturers, remanufacturers, and installers to close the loop on materials By attending, wholesalers and distributors will be better positioned to meet the growing demand for sustainable solutions, maintain competitive advantage, and contribute to the sector’s net zero goals.

With its expanded programme, high proﬁle speakers, and focus on practical implementation, this year’s event promises to be a deﬁning moment in advancing circularity across the UK lighting industry.

Ray Molony, editor of Circular Lighting report, and chair of the conference, said: “Sustainability will increasingly make commercial sense as organisations, not just in the public sector, embed it in the procurement process. The lighting industry is leading the way at the moment but I think the electrical sector is beginning to follow suit and I expect a lot of activity in this space in the coming years. This event will put you ahead of this trend and give you actionable insights.”

Details and booking: www.circularlighting.live

Embedding circular economy into the future of luminaires

FLuminaires are no longer seen as disposable, thanks to a recognition that they can be refurbished to extend their lifetime. Responsible manufacturers are integrating this approach into the design of luminaires from the outset, providing greater sustainability. David Goddard , Head of UK Projects from LEDVANCE explores this principle

or many years the lighting industry faced the challenge of reducing electronic waste. The barrier to achieving this was the limited lifespan that traditional light sources, and even early generation LEDs, offered. To address this, responsible manufacturers have adopted manufacturing practices that enable luminaires to be part of the circular economy.

At its heart, the circular economy is a model of production and consumption that involves reusing, repairing, refurbishing existing products for as long as possible. The lifecycle of products is subsequently extended and is a move away from the linear economic model society had become reliant on. The unsustainable linear model is one which involves large quantities of cheap, and therefore rapidly disposable, products. These are never recycled or upgraded and ultimately end up being sent to landﬁll on an all too frequent basis.

One example is LEDVANCE’s EVERLOOP approach. This principle enables the replacement of individual light sources and drivers in a convenient way, rather than having to replace luminaires in their entirety. The purpose behind EVERLOOP is that it is integrated into the LED from the offset, allowing for the straightforward upgrade with new drivers and new LED light sources at any time. This means the luminaires have an almost unlimited lifespan.

The ease of replacement is key to the success of this sustainability practice. Having

the ability to change the driver and light source embedded into the luminaire offers a convenient choice for many across the industry. This includes installers, planners, and facilities managers, among others wanting to secure sustainable efﬁciency of industrial and ofﬁce applications, as well as public buildings.

The EVERLOOP approach is one way that LEDVANCE is contributing to the EU’s plan to reduce electronic waste. As well as meeting legislative requirements and targets, it also represents how lighting manufacturers are implementing measures that go above and beyond to address sustainability matters.

There are many reasons why focusing on the reduction of electronic waste is crucial. Firstly, the re-use of existing products slows down the use of natural resources and raw materials. This means a reduction in landscape and habitat disruption as materials do not need to be mined.

A circular economy further protects the natural environment by lowering the amount of waste that is sent to landﬁll, or disposed of through burning. Figures from the World Resources Institute show that each year, 300 million tonnes of plastic waste is produced globally. This is in addition to 54 million tonnes of electronic waste. Designing products that can be used for much longer will reduce waste levels and pressure on the environment.

Adding to this, creating more efﬁcient and sustainable products from the beginning of its lifecycle helps to lower energy and resource

consumption. This is because, according to research published by the European Parliament, it is estimated that more than 80 per cent of a product’s environmental impact is determined during the design phase.

To put this into context, data shows that around 45 per cent of global greenhouse gas comes from product use and manufacturing. By implementing circular economy strategies that reduce this need to keep producing more and more, will signiﬁcantly lower greenhouse gas emissions. This has the ability to reduce and potentially reverse some of the negative implications of climate change.

The circular economy also secures beneﬁts that go beyond the individual products themselves. A reduction in the number of new products also lowers the associated packaging that needs to be disposed of. By upgrading the products that are in situ, there is less packaging for the replacement products – only what is needed to transport and store them safely. This in turn lowers the amount of waste, that in too many cases is still non-recyclable, that will be sent to landﬁll.

The role of lighting in the circular economy is clear to see, especially when there is an easy solution to challenging the outdated and detrimental linear model. The move to refurbishing and upgrading luminaires is becoming increasingly commonplace, and LEDVANCE is proud to be part of this movement. www.ledvance.co.uk

& LIGHTING FOCUS ON

Emergency lighting: Key priority amid building remediation

David

Lang-Smith at Mackwell , Sales & Marketing Director UK & Europe

Recent developments to the Building Safety Act 2022, alongside the introduction of the Leasehold and Freehold Reform Act 2024, have outlined signiﬁcant changes to the UK’s approach to building safety and accountability. These changes have introduced a more stringent framework for ensuring that buildings, particularly those deemed high-risk, undergo appropriate and often overlooked due to funding, remediation. The introduction of remediation orders and a sharper focus on interim ﬁre safety measures ensures that residents are protected while longer-term works are undertaken.

This renewed scrutiny is driving a wave of remediation activity across the country, particularly in residential blocks with already identified safety deficiencies. Since terrible tragedies such as the Grenfell Tower fire, attention has been placed on cladding and structural issues, alongside fire safety measures, such as emergency lighting. In the event of a fire or power outage, emergency lighting plays a primary role in supporting both evacuation and emergency response.

The updated legislation makes it clear that building owners and accountable persons must take full responsibility for the safety systems in place. For contractors, consultants and facilities managers, this presents a

growing opportunity to bring existing systems up to standard and deliver new solutions that align with the legal and safety requirements.

The changes in legislation now place clear legal duties on the ‘responsible person’(often building owners or managing agents) to identify, fund, and carry out necessary remedial work to address risks to life in buildings. Speciﬁcally, the Building Safety Act introduced Remediation Orders and Remediation Contribution Orders, giving the Building Safety Regulator and the First-tier Tribunal (FTT) the power to enforce remediation of ﬁre safety defects, including inadequate emergency lighting, faulty alarm systems, and other critical safety failings.

The Leasehold and Freehold Reform Act 2024 further supports leaseholders by limiting the financial burden on residents, placing the onus directly on responsible persons. Failure to follow these legislations can now result in penalties, and in extreme cases, criminal liability. For buildings relying on interim measures such as waking watches, responsible persons can no longer delay action. Waking watches were introduced as a temporary fire safety measure in high-risk buildings, particularly those identified with cladding or fire compartmentation issues. Their incredibly costly but essential role provides on-site fire wardens who monitor the building around the clock and raise the alarm in the event of

a fire. While intended as an interim solution, waking watches have faced significant scrutiny due to their astronomical ongoing costs and the inconsistency in effectiveness. As a result, regulatory focus has shifted toward replacing waking watches with more reliable, long-term safety solutions, such as the installation of compliant fire detection and emergency lighting systems.

Regulators are increasingly insisting that interim solutions be replaced with permanent, compliant safety systems. This shift shows that inactivity is no longer tolerated, and proactive, accountable remediation is legally imperative.

At Mackwell, we know that emergency lighting is the foundation of an effective ﬁre safety strategy. Our systems are designed to perform when it matters most, and with

increasing focus on digital monitoring and data-led maintenance, we’re helping clients stay ahead of compliance. Our Automatic Test System (ATS), N-Light, helps clients stay ahead of compliance requirements. It can be easily integrated into existing buildings using our wireless technology, and with our cloud-based platform, users can remotely monitor one or multiple buildings. At Mackwell, we remain committed to delivering the technical support, guidance and high-performance solutions that building safety demands.

Emergency lighting is not a background detail - it’s a life-saving measure. As more buildings come under remediation scrutiny, now is the time to reassess, upgrade and invest in emergency systems that meet today’s expectations and tomorrow’s standards.

The vital role of sensors in intelligent lighting systems

By Steve Kaye from Forum Lighting Solutions

Modern lighting is smarter, more efﬁcient and more adaptable than ever, thanks in part to intelligent sensing technology.

PIR sensors, microwave sensors and photocells each play a vital role in intelligent lighting systems.

Whether you’re looking to cut energy bills, improve convenience or enhance security, understanding these sensor technologies - and where to use them - is key, as Steve Kaye from Forum Lighting Solutions explains;

“We manufacture a large range of different sensors to suit different purposes. It’s about knowing the right products to use in the right environment – whether that is a home, garden, warehouse or commercial building.

“PIR sensors are ideal for residential and low-trafﬁc areas; microwave sensors offer high sensitivity and a broader detection range, whereas photocells monitor natural light levels and adjust artiﬁcial lighting, accordingly, making them perfect for outdoor lighting and gate automation.”

PIR (PASSIVE INFRARED) SENSORS: EFFICIENT MOTION DETECTION

They are perfect for indoor lighting control in hallways, staircases, toilets and cupboards. They are also great for security lighting in car parks, building entrances and garden

ﬂoodlights. Commercially, they work well in warehouses, ofﬁces and stairwells.

Forum product example - Dion 180° PIR Sensor: Wall-mountable with a 5–12 m range and timer from 10 seconds to 7 minutes. IP44 rated, suitable for LED ﬁttings. Available in white or black.

MICROWAVE SENSORS: POWERFUL AND DISCREET DETECTION

Microwave Sensors are ideal for high-ceiling or complex layouts such as within warehouses, corridors and underground car parks. They are useful in high-risk areas where false triggering from heat or airﬂow is common, and they can be hidden behind panels or ceilings.

Forum product example - Forum Microwave Sensor (ZN-29178-WHT): Ceiling-mounted,

360° detection, 1–8 m range, time delay 10 s to 30 min, light sensitivity adjustable (3–2,000 LUX), and suitable for up to 1,200W LED lighting.

PHOTOCELL SENSORS: AUTOMATED DUSKTO-DAWN CONTROL

Photocell Sensors can be used outdoors on pathways, driveways and garden features.

Forum product examples - Adra dusk till dawn sensor ZN 25156-BLK: This can be used with any outdoor light ﬁtting to convert it into an automatic on/off when the light levels drop. If you need help specifying a product or want installation advice, get in touch with Forum’s expert team www. forumlightingsolutions.com

TThe real role of heat pumps in decarbonising UK homes

By Griff Thomas, Managing Director at GTEC Training

he heat pump has become something of a poster child for the UK’s net-zero transition, and rightly so. As a proven, scalable low-carbon heating solution, it plays a vital role in reducing emissions from homes, which currently account for around 17 per cent of the UK’s total carbon output.

But among all the headlines, training and installation incentives, and media noise, one thing is becoming increasingly clear: we’re at risk of overselling heat pumps without laying the groundwork for their success. The UK government’s Heat and Buildings Strategy is targeting 600,000 heat pump installations per year by 2028, which is no small feat.

To truly unlock their potential, we need to understand how heat pumps ﬁt into the government’s net-zero and decarbonisation plans, where heat pumps work best, the requirements of those installing them, and how to combat the misconceptions that continue to hold them back.

THE BROADER ROLE OF HEAT PUMPS IN DECARBONISING HOME HEATING

By extracting heat from the air, ground, or water (even in cold temperatures), heat pumps use electricity to transfer heat rather than generate it through combustion, which signiﬁcantly reduces greenhouse gas emissions. As renewables become an increasingly prominent power source in the grid, heat pumps offer a scalable solution for reducing the carbon footprint of commercial and residential heating. As well as lowering emissions, they also improve energy efﬁciency and can contribute to long-term cost savings for homeowners. An additional feature that is often overlooked is that heat pumps offer versatility and can be used for cooling homes thanks to their innovative design.

WHERE HEAT PUMPS WORK BEST

Heat pumps can be transformative in many situations, but they’re not a one-size-ﬁts-all solution. Their performance depends heavily on the property they’re installed in and the quality of the installation itself.

They perform best in well-insulated, low-heatloss homes with adequately sized radiators

or underfloor heating, where low-temperature systems can run efficiently, such as in new builds or well-retrofitted properties.

In older, draughtier homes, a heat pump may still work, but efficiency and user satisfaction may drop significantly unless the building’s fabric is improved first.

This is where the concept of “fabric ﬁrst” becomes critical. Recommendations include upgrading insulation, windows, and airtightness, which is often a prerequisite to a successful heat pump install but is regularly overlooked in the race to hit ambitious installation targets.

RAISING INSTALLATION STANDARDS

Installing a heat pump is not like replacing a combi boiler. There’s an added level of complexity which requires accurate heat loss calculations, system-wide design thinking (pipework, emitters, controls), knowledge of ﬂow rates and return temperatures and understanding how to balance comfort, efﬁciency and usability. This means the installer is the linchpin between the homeowner and a successful low-carbon system.

That’s why proper training and upskilling are so necessary. We have a responsibility to ensure that training teaches real-world design skills and the hands-on knowledge that heat pump systems demand.

We need a competent, confident installer base, supported by high-quality, hands-on training and ongoing certification. Without it, we risk damaging the technology’s reputation and taking consumer confidence down with it.

MISCONCEPTIONS: WHAT CONSUMERS (AND SOME INSTALLERS) GET WRONG

Despite increasing awareness of heat pumps, there is still a negative connotation with the technology, and this remains a signiﬁcant barrier to uptake.

A common misconception is that heat pumps don’t work in cold weather, but this is entirely incorrect, as evidenced by countries like Norway and Sweden. Both countries use modern heat pumps that are effective well below freezing temperatures.

Many people think that heat pumps cost more to run than traditional heating systems

and boilers, but a well-designed system can offer comparable or lower costs, especially when they’re used in tandem with smart controls and time-of-use tariffs.

Others believe that the technology doesn’t heat the house properly, which is often a reﬂection of poor system design, or unrealistic expectations, rather than an issue with the technology itself.

The answer? Better consumer education and honest communication. Homeowners need to understand how heat pumps work differently from boilers, and what’s required to make the technology a success in their speciﬁc property. Installers also need to be equipped not just with technical know-how, but with the tools to set expectations, explain trade-offs, and support homeowners through the transition.

A REALISTIC PATH FORWARD

Heat pumps are not a silver bullet, but they are a vital part of the UK’s path to decarbonising domestic heat.

For the transition to succeed, we must focus on whole-house solutions - not just individual tech installs, invest in high-quality installer training led by experienced providers, promote fabric improvements alongside heating upgrades, address consumer concerns with clear, consistent, evidence-based messaging, and allow ﬂexibility in solutions, including hybrid systems or alternative low-carbon tech where appropriate.

Most importantly, we need to shift from hype to practical, tailored delivery with an emphasis on recognising that different homes need different solutions, and quality must come before quantity.

IT’S TIME TO GET SERIOUS

Heat pumps have earned their place, but it’s time to be realistic about what makes them work.That means equipping installers with proper training, supporting consumers with clear information and timely funding, and shaping policy that reﬂects the complexity of the UK’s housing stock instead of assuming one-size-ﬁts-all.

Get it right, and heat pumps could transform home heating. Get it wrong, and they risk becoming the next green let-down.

ON

Enhancing HVACR systems via thermal imaging inspections

Heating, Ventilation, Airconditioning and Refrigeration (HVACR) systems are vital for businesses to control temperatures – especially for those where irregular temperatures can lead to product failures or malfunctions, such as data centres and EV plants.

To avoid this, thermal imaging is one of the most effective tools for diagnosing and preventing HVACR failures and can be used in multiple applications, making it a worthwhile investment for electrical wholesalers to have in stock for today’s HVACR professionals. The technology measures the amount of heat coming from an object and generates a heat proﬁle or thermal image of the area, helping to identify hidden problems in HVACR systems.

From helping to prevent disastrous system failures, to saving businesses time and money, all while keeping employees safe, thermal imaging can bring a range of beneﬁts to the businesses where temperature is a hot topic, and to the wholesalers supplying them.

FAILURE PREVENTION THROUGH EARLY DETECTION

Unplanned HVACR failures can be disruptive. Thermal imaging helps identify potential problems before they lead to catastrophic system failures, saving both time and money. Thermal imagers are particularly useful in electrical installations since they offer a safe, non-contact method of gathering data about the system. They can identify overheated electrical components such as relays, motors, and circuit breakers before they fail. Temperature increases from normal baseline operation are often a precursor to failure, so identifying those potential problem areas allows technicians to intervene before failure occurs, avoiding costly downtime and emergency maintenance.

Over time, components subject to the stress of constant motion can degrade, generating abnormal heat patterns that thermal imaging can quickly reveal. By detecting friction and excessive heat in motors, bearings, and belts, thermal imagers help maintenance teams address early signs of wear, preventing unexpected failures. This proactive approach reduces downtime, extends equipment lifespan, and ensures smooth operation.

Thermal imagers also help diagnose performance issues within HVACR systems. They

By Justin Sheard , Product Program Manager, Thermal and Acoustic Imaging, Fluke Corporation

can pinpoint blockages or airflow restrictions that may compromise system efficiency, or compressor inefficiencies that could lead to refrigerant loss or diminished cooling capacity. This early identification enables technicians to resolve potential failures before they escalate.

MINIMISE COSTS, MAXIMISE ROI

It’s not just performance levels that can benefit. Ongoing maintenance costs can pile up quickly when HVACR systems need frequent repairs. But because thermal imaging can pinpoint problems early, teams can decrease spending on maintenance in the long term and boost energy efficiency for maximum ROI. Identifying and correcting problems before they lead to failure extends the lifespan of HVAC components, minimising replacement expenses. Additionally, thermal imaging helps avoid unexpected financial burdens by ensuring systems operate efficiently, reducing the frequency of major repairs and replacements and associated costs.

Inefﬁciencies in heating and cooling systems can also lead to higher utility costs. Using a thermal imager can reduce the workload on HVACR systems by helping technicians locate and repair insulation and sealing failures, leading to lower utility costs and extended system lifespan. During inspections, thermal imagers also allow technicians to optimise the system’s energy consumption by helping identify and eliminate temperature inconsistencies that lead to system overuse.

ENSURING SAFETY AND COMPLIANCE

HVACR failures aren’t just a risk to the systems or budgets, they can pose serious safety risks to employees, customers, assets, and buildings as a whole. Thermal imaging helps teams maintain safe operations and meet regulatory compliance standards – a key beneﬁt that wholesalers can, and should, emphasise. Thermal imagers can quickly detect overheating electrical connections, allowing maintenance teams to ﬁx loose or overloaded

wiring before it sparks a ﬁre. Mechanical components in the beginning stages of failure start to rise in temperature and a thermal imager helps catch these temperature anomalies early, preventing dangerous conditions.

Staying compliant with energy efficiency and safety regulations is a top priority for many businesses. Thermal imagers help organisations achieve Leadership in Energy and Environmental Design (LEED) certification and meet sustainability goals by providing the information they need to improve energy management. The best thermal imagers can also assist with audits and inspections by providing documented proof of energy efficiency.

Thermal imaging of building envelopes helps identify air leaks, insulation gaps, and moisture intrusion in walls, roofs, and windows. Fixing these issues improves a building’s thermal performance, reducing energy waste. A thermal imager can also be used to help identify places where thermal bridging is occurring and to keep a close eye on internal air temperatures.

INVEST IN SAFETY AND RELIABILITY

Thermal imaging tools are powerful devices, preventing costly HVACR failures and proving a

worthwhile investment for any professional. As they become more accessible and affordable, it is vital that electrical wholesalers ensure they are

& Wholesaler & Electrical Distributor

ready to provide these key tools to businesses wanting to maintain safer, more efﬁcient, and cost-effective HVACR system operations.

Unicrimp offer Multi-Reel Mixed PVC Sleeving

Unicrimp extends its comprehensive Q-Crimp sleeving range with the new Multi-Reel Mixed PVC Sleeving.

The Multi-Reel mixed sleeving provides installers with Brown, Blue & Green / Yellow colour coded sleeving to facilitate easier cable identiﬁcation. PVC Sleeving is designed to insulate and protect wiring from abrasion and temperature damage.

The sleeving also has a self-extinguishing feature which will be activated within 30 seconds in the event of a ﬁre.

Garden lighting range available from Ovia

As we approach the warmer days and longer evenings, Ovia has a range of garden lighting products to help your clients get their outdoors summer ready.

A collection of wall lights, spike lights and bollards make up the range, ensuring all areas of the garden can beneﬁt from a new lease of light. The majority of the range is available in cool white 4,000k and warm white 3,000k colour options. With warm white a very popular choice for external garden lighting schemes due to its softer light source, Ovia is experiencing high demand for this collection. The range sits within Ovia’s Amenity Lighting category. There are seven different wall light designs in the range including:

• Twist – an innovative IP65 11W up and down wall light which makes a stylish addition to an outside space. Finished in grey, it is available in warm and cool white options and designed to illuminate up and down to highlight a pathway or feature wall.

• Verta – 6W and 12W options for this IP54 cylindrical up or down LED wall light, ﬁnished in black and available in warm and cool white options.

The range now includes:

- 100M X 2MM PVC Multi-Reel Mixed Sleeving – 20M Blue, 20M Brown & 60M Green/Yellow

- 100M X 3MM PVC Multi-Reel Mixed Sleeving – 20M Blue, 20M Brown & 60M Green/Yellow

- 60M X 4MM PVC Multi-Reel Mixed Sleeving – 10M Blue, 10M Brown & 40M Green/Yellow

More information can be found on the Unicrimp website. www.unicrimp.com

• Centuri – 7W IP54 boxed LED wall light, available in standard or PIR version for automatic activation, in a grey ﬁnish and in warm and cool white options.

• Orna – 7W IP54 square, up and down LED wall light in grey and available in warm and cool white options.

• Quadra – 10W IP54 rectangular LED backlit wall light in grey and available in warm and cool white options.

• Avori – 15W max, IP54 boxed wall light, available in standard or PIR version for automatic activation. Finished in grey with a tinted lens.

The Spear spike light is a 7W IP65 LED in a grey ﬁnish, that can be easily positioned at various locations to highlight a feature or path. It is available in warm and cool white options.

The Tribus 7W IP54 LED bollard is available in a mini (350mm height) or maxi (750mm height) version to provide ﬂexibility. They come in a grey ﬁnish and in warm and cool white options. www.oviauk.com

CABLING FOCUS ON

Overcoming challenges in long cable runs

Long cable runs are common in large facilities like manufacturing plants, water treatment stations, mining operations and offshore platforms. These systems are typically spread over wide areas, with motors often located far from VSDs, requiring connections back to centralised hubs or control centres.

Longer cable runs can act like antennas, making them more likely to pick up stray electromagnetic signals than shorter runs. Additionally, the increased cable length can introduce capacitance and resistance — storing and slowing down the flow of electricity and amplifying the effect of interference on the signal. These unwanted reflective waveforms impact system efficiency, increase power consumption and can lead to overheating.

Another consequence of these issues is unnecessary shutdowns in equipment like VSDs. This is otherwise known as a nuisance trip, where the system cuts out unexpectedly. Nuisance trips can have serious consequences in industries like food processing, where temperature control is crucial. A minor interruption in a cooling system, for instance, can result in food spoilage, consequent ﬁnancial losses and even health risks.

CABLE RUN MANAGEMENT

What can engineers do to avoid these issues? An answer is improving the management of longer cable runs. One methodology is to use shielded cables to reduce interference, while carefully routing them away from sources of noise. Another option is to keep cable lengths optimal, while ensuring they are supported and protected against mechanical stresses that cause overheating and damage.

Regular inspections and proper grounding are also key to maintaining efﬁciency and avoiding system failures.

In addition to these methods, reactors can provide another solution. Also known as motor chokes, reactors are large inductors that are installed at the output of a VSD. They absorb and smooth out electrical noise and interference that occurs as electrical signals travel along cables and, in doing so, ensure that the motor runs cooler and the system operates stably and efﬁciently. As a result, false overcurrent trips and cable overheating can be avoided.

By David Strain , technical director at Technidrive

Technidrive recommends reactors for cable runs over 80 meters in length when using a VSD. However, even shorter cable runs may require reactors if multiple motors are connected to a single VSD, as the cumulative length of cables can create electrical interference. Let’s look at an example of these technologies in use.

A food processing plant was experiencing frequent nuisance trips in its cooling system. Given that the cooling fans were essential for maintaining the right temperature for perishable items, the disruptions were a serious problem.

The food processor approached Technidrive to help solve the issue. The plant’s system involved multiple motors running from a single WEG CFW 11 VSD with long cable runs. However, electrical interference led the VSD to mistakenly detect overcurrent conditions. This caused the system to shut down unexpectedly and halt the cooling process.

To select the right reactor for this application, Technidrive’s specialists advised it was crucial to match the reactor’s current rating with the VSD’s maximum current. For instance, if the VSD

is rated for a maximum current of ten amps, a reactor capable of handling this current should be chosen. This ensures the reactor can effectively absorb electrical noise and interference withou--t being overstressed.

For the plant, Technidrive’s engineers recommended that a REO motor choke (CNW854) was installed at the output of the VSD. Its speciﬁcations include a voltage rise limitation of <200 volts per microsecond (V/µs), noise reduction capabilities, fully encapsulated design for protection up to IP 66. and the ability to support longer motor cable lengths without introducing additional interference. The result?

The reactor absorbed the electrical noise and eliminated the reﬂective waveforms, preventing false trips.

This example demonstrates how reactors play a vital role in maintaining reliable performance, particularly in systems with long cables or multiple motors. However, it’s essential to consult experts to ensure the correct reactor is chosen and properly installed.

To learn more about how automation systems like reactors can support long cable runs, visit: www.technidrive.co.uk

Coloured connector blocks added to the Click Essentials range

A new collection of coloured connector blocks has been added to Click Scolmore’s comprehensive Essentials range, offering improved safety, convenience, and functionality for electrical installations.

Commonly referred to as service connector blocks, they are essential components used to split and connect mains meter tails from the electricity meter to one or more consumer units within a building.This provides a secure and reliable connection point for power distribution in both residential and commercial areas.

The new connector blocks are colour-coded in brown, black, grey, blue, green, and pink to allow easy identiﬁcation of phase, neutral, and earth conductors.This is useful in minimising and preventing installation errors and improve enhance on-site safety.

These coloured variants offer several key features, including:

• Locking screw compatible with security tags for tamper resistance.

• Click-close cover for quick and secure access.

• Retained shutters provide safe blanking of unused terminals.

• Dual screw terminals for strong, stable connections.

• Slide-in module connections to simplify wiring and speed up installation.

The connector blocks complement the broader Essentials range, which comprises Ezylink, drylining and ﬁre-rated back boxes, the Aquip range of weatherproof outdoor switches and sockets, metal clad and premium metal clad pro wiring accessories and fused mains s witches.The entire Essentials range is designed to provide contractors with high-quality, reliable solutions for everyday electrical installations. www.scolmore.com

Click Scolmore Launches the Elucian IP65 rated garage board

Click Scolmore, a leader in electrical product innovation, has added a new IP65, 5-way garage board to its growing Elucian consumer unit range.

Designed to withstand tough environments and deliver reliable performance, the new Elucian garage board offers a robust solution for both internal and external areas where electrical systems are exposed to the elements. It is engineered to provide dependable power in areas where weatherprooﬁng is essential.

Constructed from high-quality die-cast aluminium, the garage board guarantees superior strength, corrosion resistance, and long-lasting durability for any installation. Its advanced design ensures the IP65 rating is upheld, with a gasket around both the front cover and main body, plus an additional seal around the devices that compresses when the lid is shut for added protection. Additionally, the unit is designed to accommodate a security wire, preventing access to the internals even if unlocked.

No subscription fees with ESP’s Fort smart security doorbell

As the cost of living crisis continues to squeeze household budgets, consumers are making every effort to keep a cap on their outgoings.

For ultimate flexibility in installation, the unit includes optional 20mm gland knockouts for easy cable entry. For larger cable entries such as M25 and M32, a hole saw can be used to create a custom fit using the guide grooves. Prioritising security, the board also features a pre-fitted lock that prevents unauthorised access and tampering, offering peace of mind to both installers and end users.

The Elucian IP65 Garage Board comes offered in in two contemporary ﬁnishes — White and Anthracite Grey, and is also available in three different versions to suit varying electrical requirements:

• 5 Way IP65 Garage Unit unfurnished (5 Free Ways)

• 5 Way IP65 Garage Unit with 100A MS (3 Free Ways)

• 5 Way IP65 Garage Unit with 63A RCD (3 Free Ways

A comprehensive brochure outlining the product features is available on the ofﬁcial Elucian website. www.elucianuk.com

With recent news reports citing huge hikes in the subscription fees of some video doorbell providers, ESP is reminding its customers and installers that with its Fort Smart security doorbell, there are no subscription or any additional fees to pay.

The Fort Smart Wi-Fi doorbell offers full 1080p (2MP) HD live view, two-way audio, recording and visitor notiﬁcations. It is powered by rechargeable batteries, with up to 750 activations on full charge, and it comes with a plug-in RF chime included.

Additional features include IP54 rated ingress protection, 5m infrared LED illumination, 3m PIR detection range and 130° wide angle camera view. It offers clear two-way audio and motion activated video record (storage included).

The smart security video doorbell is part of the comprehensive Fort range of smart security products, which also includes a smart alarm, video security light, sensors and a selection of 1080p cameras. They all operate under a single app – the ‘Click Smart+’ app – which is completely subscription-free, with no additional fees incurred. By bringing the operation of the Fort range under the well-established, tried and tested Click Smart+ app from Scolmore Group, users will have control of a raft of connected home and security products all from one secure, easy to access platform.

The Fort Smart Security range offers accessibility and simplicity for both the installer and end user and has been designed to bring simple, smart solutions together for a safer and more comfortable home. The range features contemporary styling and has been designed to be simple to install, maintain and use and provide a hassle-free security solution. www.espuk.com

The new consumer unit range by Axiom (with a twist)

July 2025 will see the CED Group launch a new complete, safe and secure consumer unit range by Axiom.This new VAULT collection features both standard and surge protection consumer units presented in attractive sleek enclosures. Starting with standard boards, there are eight sizes from 4 way up to 18 way, each ﬁtted with a 100A 2P main switch whilst the four surge protection units consisting of 10, 14, 16 and 18 way, have a main switch plus SPD T2 40KA single module. VAULT units have a solid metal construction and are built with a whole range of key features designed for both ease of ﬁtting and use. These include being double clamped, with aligned 32mm entry points, avoiding the need to bend cables, having full MCB blanks and a terminal cover with no direct busbar access.

In addition, there are new main switches with double terminals for stronger cable grip and a door with both a curved lid for easy opening and a magnet for holding the door open during installation.

BS EN61439-3 UK/CA CE RoHS

The twist: Every VAULT Unit comes with a gold ticket and a unique code - and every ticket is a winner, Crack the VAULT open and submit the unique code to reveal prizes from tools to £500. Further information call 0208 503 8500 or visit: www.cedelectrical.co.uk

CABLING FOCUS ON

What do your customers need from cable management

When it comes to ﬁ re safety, regulatory challenges can be a major factor when deciding what products to stock. While everchanging and complex compliance regimes can create a challenge,there are also opportunities to solidify relationships and attract new customers. Terry Adams , Technical Services Manager at Marshall-Tufﬂex discusses

Fire safety regulations surrounding cable management have become increasingly stringent in recent times. The tragic consequences of cable system failures during building ﬁres have prompted signiﬁcant regulatory changes that directly impact what your customers are seeking from their suppliers.

When cable management systems collapse due to intense heat, falling cables create deadly obstacles for evacuating occupants and emergency responders. Several high-profile incidents where firefighters lost their lives after becoming entangled in fallen cables have underscored the critical importance of proper cable support systems.

These safety concerns have driven the implementation of Regulation 521.10.202 in the 18th Edition of the IET Wiring Regulations, which has changed how electricians and contractors approach cable installation projects. Under this regulation, all cables must be adequately supported using non-combustible ﬁxings capable of withstanding temperatures of 1000°C for up to 120 minutes. Crucially, this requirement now applies to all cables throughout a building, not just those on designated escape routes (as was the case previously).

For wholesalers, this represents a significant shift in customer demand patterns. Installers who previously might have specified basic plastic cable management solutions are now actively seeking fire-resistant alternatives.

MEETING COMPLIANCE DEMANDS THROUGH STEEL SOLUTIONS

Your customers have two primary pathways to achieve regulatory compliance, each creating distinct product demand in the wholesale market. The ﬁrst and often most straightforward approach involves steel cable management

systems. The 18th Edition explicitly states that cables installed in or on steel containment systems are deemed compliant with the regulation, as steel typically maintains structural integrity at temperatures between 1,200°C and 1,500°C.

This has created substantial demand for steel trunking and containment systems

among electrical contractors. For wholesalers, maintaining adequate stock levels of these products has become essential to serving customers working on commercial, industrial and public sector projects where ﬁre safety compliance is paramount.

The alternative compliance route involves using steel clips, cleats or ties to secure cables directly to the building fabric using fire-resistant fixings. This approach has generated increased demand for specialist fixings, including masonry screws and metal cavity fixings, while simultaneously reducing demand for traditional plastic wall plugs that can fail under fire conditions.

Understanding which products your customers need for different applications can help inform stocking decisions and the advice you offer. PVC-U conduit and mini trunking installations typically require steel clips that ﬁt over the containment and secure to walls. PVC-U perimeter trunking applications demand

various fixing options for securing cables within the trunking system. Many contractors are seeking manufacturer-specific solutions, such as Marshall-Tufflex’s Firefly clips, which are designed to fit specific trunking profiles and simplify installation processes.

INSTALLATION REQUIREMENTS DRIVING PRODUCT SPECIFICATIONS

Beyond the basic compliance requirements, your customers must also meet speciﬁc installation standards that inﬂuence their product choices. The BEAMA guide ‘Prevention of Premature Collapse: A Guide to the Design, Installation and Inspection of Cable Management Systems’ provides detailed

installation requirements that directly impact what contractors are seeking from suppliers. These guidelines establish strict parameters for cable movement during fire conditions by dividing buildings into three distinct zones with different requirements. Zone C covers areas up to 800mm above floor level, Zone A spans from 800mm to 2,100mm, and Zone B encompasses areas above 2,100mm. Each zone has specific requirements for maximum cable movement, which will influence the type and quantity of fixings contractors need.

For horizontal cable runs in Zones A and C, maximum vertical movement is restricted to 300mm, while cables in Zone B must not drop below the 2,100mm threshold. Vertical cable runs

cannot move more than 150mm from walls. These requirements demand specific clip spacing and fixing intervals, and this creates predictable demand patterns for supporting hardware. Meanwhile, door areas present particular challenges, with cables prohibited within 300mm above doorways and 150mm either side. These restrictions influence both the types of cable management products contractors specify and the quantities of fixings required to maintain compliance whilst navigating building constraints.

As ﬁre safety regulations continue to evolve and enforcement becomes more stringent, electricians and installers will increasingly rely on knowledgeable suppliers who can guide product selection and help them remain compliant. For distributors who invest in understanding these requirements and building relationships with manufacturers who specialise in compliant cable management solutions, there are opportunities ahead.

To find out more about Marshall-Tufflex’s cable management range visit marshall-tufflex.com