QAP STRAIGHT TALK
A Thank You to Our Members by Chuck Hardy NMEDA DIRECTOR OF QUALITY ASSURANCE & COMPLIANCE
I
have been writing articles in the
more has changed. Our staff has been
from Tampa, but to come to the
Circuit Breaker for many years.
working tirelessly to do whatever
conference and be able to gather
My goal has always been to help
we can to assist our members in
and meet with all of you in-person,
explain QAP Rules in detail and
this unpreceded time. I hope, I really
without a headset mounted to our
give some insight as to why each
do, that by the time this magazine
ears, is priceless. I can’t tell you how
rule is important, why we have it, or
is published, and you are reading,
much it means to all of us. Not a
what it means. I hope you find the
that we are on the other side of the
conference goes by that we all don’t
information in these articles helpful
“curve.” I guess you know the answer,
get re-energized by the comradery
and that the explanations answer
I am still in the past and only have
and experiences shared every day.
questions you may have about the
hope. I pray all our members stay safe
Personally, one of my favorite parts of
rules and the QAP program. I will
and can weather this pandemic. There
the conference is the awards banquet.
continue to do this moving forward
is no question in my mind that you are
Having not grown up in the industry
and welcome your input on any topic
doing everything you can to support
as so many of you have, I especially
you would like to know more about.
your clients and customers. Because
love to hear the stories when the
But for this article I wanted to do
that’s what we do, we care about the
Hall of Fame inductees come up for
people behind the wheel, we always
their well-deserved honor. I learn so
to send a message of thanks to
have, and we always will.
much, not only about the person,
all our members from dealers and
Now back to my article.
but also about their achievements
something a little different. I want
technicians, to manufacturers, to all the industry professionals that make up NMEDA. Author’s note: I started writing this article shortly after the NMEDA conference in the first week of March, since then I think you all know what happened with the COVID-19 outbreak and so I wanted to mention that. I have not changed my article
“
I have never worked in an industry where it doesn’t matter if you are business competitors, that the goal was more important, and that everyone worked together, shared ideas, and found solutions for its customers.”
significantly, but thought it was
I was inspired to write this article
and how they made a difference in
important to mention how things
after coming back from our annual
advancing the mobility industry. It
have changed so quickly for so many
conference in Daytona Beach. What
is so impressive beyond words for
of us, regardless of our work or what
a conference! I hope you were all
me to hear these stories and then to
industries we work in. This pandemic
there to take part in this year’s event.
think that I am (we are) all part of
is not over as I am writing this and our
It’s such a special time for all of us
this phenomenal industry dedicated
whole Tampa office is now working
here on staff who sit in our office
to helping bring mobility solutions to
from home. I can only imagine at the
chairs and do everything we can to
so many. I think Dave Hubbard said
time you are reading this, how much
assist our members and partners
it best when he was introducing this
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NMEDA Circuit Breaker
