MuleSoft

MuleSoft is the Integration and API Platform from Salesforce. While already being recognized as the only integrated solution for API management and Enterprise Integration, MuleSoft is continuously investing in further improving their solutions.

On top of that MuleSoft has announced the introduction of MuleSoft Direct for Industry Clouds: a new connectivity solution to jumpstart industry modernization.

Chapter topics

> MuleSoft Direct for Industry Clouds

> Connectors

> Overall improvements

MuleSoft Direct for Industry Clouds

Salesforce and MuleSoft now offer a new connectivity solution that accelerates project delivery and innovation for specific industries, called MuleSoft Direct for Industry Clouds.

This includes packaged integration use cases that can be enabled across MuleSoft and Salesforce Industry Clouds with clicks. These packaged use cases radically accelerate the process of implementing important workflows, while also enabling the specificity of customization that customers require.

Current use cases include functionality within Communications and Energy & Utilities, like ensuring addresses and services are valid during quoting and ordering, new orders to order management systems are submitted, and billing processes are streamlined. MuleSoft Direct solutions will expand to Health Cloud and Financial Services Cloud early 2023.

“The latest innovations with MuleSoft Direct is a significant step in getting industry cloud customers implemented and successful on Salesforce faster. We’re pre-building and packaging up the most pressing connectivity use cases for industries to help customers accelerate their time to value.”