Revenue cloud & CPQ

Self Service optimisationSubscription Management

The next release supporting the Salesforce Enterprise, Unlimited and Developer editions with the main area on subscription management for Revenue Cloud, the option to decrease subscriptions, downsize quote lines quantities and increase the lines per transaction on the self-service channels will improve the experience of self-service subscriptions changes.

Currently you can have up to 100 lines in a single transaction. Ending a subscription can be done for future dates. Current pricing model is monthly, evergreen monthly or one-time.

Allowing the users to add adjustment in decreasing quantities or cancellation are all accessible to the self-service platform, an advantage for the customer to maintain their own subscriptions, which could save the sales rep a lot on maintenance.

To be sure the changes are tracked for the object Field History is active on Quotes and Quote Line Items

Restriction on Asset Relationship to preserve data integrity

The CPQ change will be relevant for the administrators that have implemented Asset Lifecycle Management, this removes CRUD access for the Asset Relationship, for prevention of changes in the asset relationships for lifecycle-managed assets in CPQ Plus