Sales Cloud

Sales Productivity

You now also can import Contacts and Leads with a Guided Experience with functions such as:

● Give sales reps access to a guided process to import contacts and leads using a sample CSV file and a simple data-mapping interface

● Only used for small data imports

● Users need permission to import data

● This change applies to Lightning Experience in Professional and Enterprise editions with the Sales Cloud

Another great future is the ability to track field history for activities. You are able to see a list of changes to events and tasks after you turn on field history tracking in the Object Manager. You are able to do this up to 6 fields.

You can add the Activity Record History component to the lightning pages.