Radiator June 2025 Issue

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For When Reputation Matters…

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Stumpers

Training and Development: Train the trainer

Repairer: VIRM conflicts of interest

Collison Repair: Conference advocates

Dealer: TVs, toasters and bumpers

Mediation: Managing customer expectations

Advocacy: Firing up over retail crime 'threshold'

Market stats: May 2025

Photo: Gerald Rillstone

Editor Gerald Rillstone

027 252 3229

gerald.rillstone@mta.org.nz

Postal address PO Box 9244, Marion Square, Wellington 6141

Physical address

Level 5, AIA House

34 Manners Street, Wellington 6011 E: mta@mta.org.nz

W: www.mta.org.nz

Printing & Production Vertia, Wellington Mailhouse

Orange Box, Wellington Radiator Magazine ISSN 1179-7800

The Motor Trade Association (Inc) (MTA) is not responsible for statements, opinions or factual matters published in Radiator magazine, nor do they necessarily reflect the views of MTA, its Board of Directors or its advisory/specialty committees, unless expressly so stated, and does not endorse advertisers.

Radiator magazine is available free to all members of MTA. Information on products and services contained in the editorial and advertising pages of this magazine is published as a service and no responsibility will be taken for inaccurate information.

Radiator magazine does not imply the endorsement of any product or service.

The publisher reserves the right to refuse advertising and editorial at any stage.

Copyright: No part of Radiator magazine may be reproduced in part or in whole without the written permission of the publisher.

The undeniable value of membership

Sometimes I struggle to explain what MTA does.

I appreciate that may seem a puzzling statement.

After all you could be reading this in your showroom office, behind the counter of a service station, or at the smoko table of your workshop.

Previously, I worked for a business that rented cars. From a distance, many of you either sell cars, retail fuel, or repair vehicles. Not meaning to over-simplify but hopefully you get my point. Many businesses are easy to explain over a beer.

As I have learned in ardour over the past couple of years, MTA is a different beast. We do many things and it’s hard to encapsulate it all in a sentence or two.

On any given day we’re advocating and working with Government on key issues affecting members, while marketing our proud brand to drive business to your doors.

We’re assisting members with HR advice, offering counselling support, mediating disputes, and connecting members to benefits that make your business move

lee.marshall@mta.org.nz

We’re organising social events and promoting industry specific training to foster a community of contemporary professionals, and driving industry issues that require attention into the media spotlight.

And as if that wasn’t enough, we’re keeping you informed with regular emails and this fine magazine, now in its 108th year.

working hard to ensure the value of your MTA membership is undeniably higher than the cost of it.

Our Business As Usual (BAU) is YOU.

Everything we do is for your benefit - our staff and board at MTA live and breathe this ethos.

With the future sustainability of our industry front and centre, we’ve recently influenced Government direction on the future of vocational training for our sector (MITO). Police recently backed down on a policy that would have harmed many members, because we used our voice in the media to rapidly protest it.

Every day, billboards and digital ads across the country advertise the benefit of trusting MTA members above others in our industry.

Events like Manfeild Mania or a black-tie awards nights provide occasions for those working in our great industry to have fun and recognise success.

Needless to say, I enjoy telling members about it. Because who

doesn’t like good news. But enough blowing our own trumpet…

Next month, your MTA membership will renew for another year. Yep, another bill to pay. And yes, it’s gone up from last year.

Though with the changes we have been making, I’m certain that the value has gone up so much more.

Membership fees this year will again only cover a third of the costs required to operate the association. The other two-thirds comes courtesy of the great decisions of earlier leaders in MTA history.

It means we remain in a position to offer so much more than is paid for, financially and metaphorically. And I hope you’ll agree that represents undeniable value.

If you have any questions about the value of your membership or want to know understand any new ways you can extract further value, please raise them with your MTA contact or call 0800 00 11 44.

If you’ve read this far, thank you.

•I’d also like to thank all the members who made Manfeild Mania such a success. From those who brought their awesome vehicles, helped with events or simply attended – you all contributed to a memorable event. And big shout out to Natalie Campbell, who spent many months and sleepless night pulling it all together. Cheers, Natalie! Noho ora mai; Lee Marshall

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If you want your staff to look clean and professional and save your company money with the least amount of hassle, talk to Apparelmaster. We buy any kind of workwear and rent it back to you, professionally launder and repair it and make sure you get the right gear where and when you need it.

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Manfeild Mania is a great example of an event we put on for members.

From the Bay to the Beehive

Hawke’s Bay apprentice Fletcher Brown’s too young to have voted –but that won’t stop him taking a seat in Parliament’s hallowed debating chamber next month.

He’ll be swapping his overalls for a suit when he heads to the Beehive after being selected to represent his region as a Youth MP.

“I was a bit nervous about it at first, I am not always the biggest fan of public speaking, but now I am excited for it,” Fletcher told Radiator.

“It’s a new opportunity, and my mum is pretty stoked.”

Fletcher is a first-year heavy equipment agriculture apprentice at MTA member Brandt in Hastings; his selection for the Youth Parliament came after he wrote a submission to ACT MP Cameron Luxton giving his thoughts on the lack of promotion trades are given as a career pathway in schools.

Even so, being chosen came as a huge surprise to Fletcher.

Now he has warmed to the idea, he’s looking forward to highlighting the challenges students face when it comes to apprenticeships and the challenges facing the automotive industry.

He believes promoting trades in schools will go a long way to addressing industry labour shortages in the future and they will provide opportunities for students who are not academically inclined.

Just because he’s filling an ACT seat doesn’t mean he’s a supporter though. Fletcher says he doesn’t have any political leanings or affiliations yet –after all, he’s just turned 18 and hasn’t voted, but given the opportunity to

Youth Parliament

For Fletcher working on heavy equipment is about stable jobs, good wages, and the chance to work with your hands.

speak up he doesn’t hold back.

“At school apprenticeships were sort of frowned on and I want to see that changed, I want trades to be an option in schools and I want others in school to have the option rather than being directed to go to university because the school wants them to, or their parents want them to.”

He wants to squash misconceptions around going to university and highlight how trades offer so many opportunities — stable jobs, good wages, and the chance to work with your hands and see the results of your efforts every day.

“With this opportunity, I also hope to raise awareness of some of the challenges facing the automotive industry so they can be addressed in the years ahead,” he says.

Getting started

Fletcher’s interest in a heavy equipment apprenticeship was piqued when he joined a MITO bus tour around Hawkes Bay automotive companies.

His first thought was for an automotive apprenticeship but when he visited Brandt and saw the heavy equipment

knew this was something he wanted to do.

“The very next day I contact the branch manager and that’s where it all started.”

Fletcher is loving the opportunity to be out of the classroom and working with his hands, and once he’s have finished, he is planning to do further training on construction and forestry equipment.

“I want to do as much as I can and then travel with the qualifications for a while,” he says.

On the 30th of June he'll head to Wellington to meet with other Youth MPs, with the actual event taking place in 1 and 2 July.

“I am not sure if politics is a path I would like to take but once I have been there in July, I will have a better idea if it is for me,” Fletcher says.

“At the end of the day without trades nothing will get done, you need diesel mechanics to keep forestry and farms going and you need builders to build houses and in a way all trades are connected and whatever you do you are helping the economy one way or another.”

Youth Parliament is a unique opportunity for people aged 16 to 24 from across New Zealand to step into the shoes of Members of Parliament. The event is coordinated by the Ministry of Youth Development, with support from the Office of the Clerk of the House of Representatives and other government agencies.

The Youth Parliament is held every three years, and participants have been known to go to become fully-fledged MPs –including MTA Head of Advocacy James McDowall, who was a List MP for ACT.

With his Parliament cap and mug, Fletcher’s ready for the Beehive.

Ready, set ... Manfeild Mania!

It was months in the planning, and one of the highlights of the calendar for MTa and members.

And Manfeild Mania didn’t disappoint!

It was every motoring enthusiast dream, an opportunity to feel the thrill of a race around Manfeild Circuit Chris Amon in a race car.

Regional Events Co-ordinator Natalie Campbell, who spent months planning and organising the successful event said she was stoked.

“The members came, the sun shone, the cars were awesome, and there were smiles from ear to ear,” Natalie said.

MTA President Sturrock Saunders paid tribute to Natalie’s hard work in his speech to attendees.

From the roar of high performance V8s to the scream of Jaron Olivecrona’s V12 drift car it was a day of pure motorsport enjoyment.

And for those who weren’t into high speed and noise there was the show

and shine, another opportunity for members to share their motoring passion with classics, hot-rods and race cars on display. Members travelled from all over the country to attend the event, in all manner of transport.

Waipukurau members Kaye and Garry Carswell brought along Garry’s race-ready Mazda RX 7 to provide rides around the track and Kaye drove her beloved 1938 De Soto SP5.

“It’s called Curvey because it’s like

Mike Johnston gives the chequered flag to MTA member Garry Carswell who thrills the crowd in his Mazda RX 7.

It was a unique experience for Thomas Hook to get suited up and join his dad for a spin around Manfeild.

A Ford Falcon, one of 40 race cars at the circuit. Manfeild Mania organiser Natalie Campbell gets the day underway.

Not only did Hot Box take out the best engine bay award they also thrilled the crowd when it fired up all eight cylinders.

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me it’s got curves, cars of this age have shape and chrome and I love it, it has got presence and personality,” Kaye says.

“I drove her down, she does get out a lot and I am just saving my pennies to give her a new paint job.”

It was also a great opportunity for Thomas Hook, 13, to take a ride around the track in a race-prepped Mini owned by his dad Greg, an MTA member and

owner of GH Automotive in Hastings.

Greg built the Mini for car club hill climbs and bought it down to Manfeild to see how it would handle the track and provide rides for other members.

“This is the first time it has been on the circuit, and it seems to suit it quite well,” he says.

Adding some real motor racing history to the event, local Feilding man Tim Rush put his genuine McLaren Formula

5000 on display on the flat deck of his restored Morris truck. The 1972 McLaren M22 is thought to be the last remaining machine of its type in the world. Only three M22s were made by McLaren in 1972 and sold to the general public.

The excitement continued throughout the day with race car drivers being put through their paces with a constant queue of eager passengers waiting for the thrill of noise, heat, late braking and

With around 40 classic and race cars putting on a stunning display members had the best vantage point possible.

Kaye Carswell with her pride and joy Curvey, a 1938 De Soto SP5.

close passing.

Volunteer race car drivers ranged from MTA members to car club members to other drivers who are friends of MTA businesses.

One such driver was Gavin McLaughlin and his 1973 Holden Monaro. While not an MTA member himself, Gavin was encouraged to be part of the day by friends and MTA members Paul (PD) and Tracey Dudeney of Plimmerton.

PD encouraged Gavin to come along with his NASCAR powered V8 which will be on your TV screens in October, when it will be running at the Bathurst 1000 as part of the Touring Car Masters support class.

Also on the day were event partners, Auxo, who laid down the challenge for members with their race car simulator which had a steady flow of contestants all vying to earn the quickest lap time.

The adrenaline-fuelled day was capped off with an evening of evening of exquisite food, networking and driving range golf followed by an informative talk form Steve Lange, the former owner of Tony’s Tyres who shared his story of dropping out of high school to owning a multi-million-dollar business and a majority of market share.

Events like this are not possible without the support of our sponsors and MTA would like to thank Auxo, Gallagher Insurance, Auto Super Shoppes, NAPA

Gallagher Insurance Show & Shine Winners:

•Supreme People's Choice: Neil Irvine, Ford Mustang

•Most Admired: Kaye Carsell, DeSoto.

•Best Engine Bay: Matthew Crooks, Holden Commodore (HotBox).

•Best Paint/Graphics: Cameron Riddell, Holden, HZ Premier.

•Ride We'd Love to Own: Peter Bond, Chevrolet, Corvette.

•People's Choice Truck: Wayne McCurdy, Pacific P9.

Auto Parts, Palmerston North McCurdy Trucks and Village Valley Automotive.

MTA members Stacey Crooks and Shane Iti from Overbridge Motors Petone.

MTA President Sturrock Saunders welcomes members.

Guest speaker for the evening, Steve Lange. Members and friends queue for thrill.

Manfeild Mania - in photos

Highlights from MTA's spectacular member event last month.

beautifully restored trucks were a

and

Neil Irvine’s Ford Mustang was voted the winner of the Gallagher Insurance Show + Shine Supreme People’s Choice at Manfeild Mania. Neil is the brother of Invercargill MTA member Sean Irvine. Sean encouraged Neil to the MTA’s Manfeild Mania with the Mustang having been restored by Palmerston North MTA mem- ber Dittmer Collision Repair.

Feilding man Tim Rush brought his rare and genuine McLaren Formula 5000 along for display on the back of his meticulously restored Morris truck. That particular McLaren is believed to be the last remaining machine of its type in the world.

of an

presentation was appreciated by all attendees. From

Race track action – a member gets to experience the thrill of a race car ride at Manfeild Circuit Chris Amon.

The Parts Trader V12 Lexus drift car of Jaron Olivecrona was an attention grabber on and off the circuit. The Fun Zone at Manfeild Mania was a hit with all ages.

Three

highlight – Two Internationals

a Pacific P9 were displayed and enjoyed a rumble around the track in the cruise session.

The scream of the Parts Trader V12 Lexus around the circuit was a highlight for many as it was piloted by Jaron Olivecrona, one of the best-known drift drivers in New Zealand.

The Orlando Country golf driving range was a hit

ice breaker under the night sky before the celebration dinner and guest speaker.

The NASCAR powered 1973 Holden Monaro had fans lining up all day for a ride. This car will be running in the Touring Car Masters support class at Bathurst in October.

Otaki MTA member Paul Branch had a blast taking guests for rides in his turbo powered Toyota Starlet.

The evening dinner was a great opportunity to mix and mingle. From left – Garry and Kaye Carswell from Waipukurau, Leon Ord-Walton, Stanley Crerar, Kristy Blencoe, David and Nicola Cox from New Plymouth.

Steve Lange’s

left - Lauren and Warren Clark, Marian and Dave Bold from Napier, Krish Sharma and Mike Reddy of Auckland.

WANT TO WIN A

SMOKO SHOUT?

To go in the draw, answer a couple of survey questions telling us why you think it’s important for businesses and the wider automotive industry to hire and train apprentices.

And if you already have a MITO apprentice, you could also win an advertising billboard! Terms and conditions apply.

To enter the competition, scan the QR code or head to mito.nz.

Smoko Stumpers

Test your knowledge with our five-minute monthly motoring quiz.

Ratings:

1/5: Put your L plates back on.

2/5: Hit the books, rookie.

3/5: Middle of the road.

4/5: Close but no cigar.

1. What is the name of the nationwide tyre stewardship scheme?

2. Who made the Bongo Wagon van?

3. What is New Zealand’s most trusted car brand?

4. On what Beatles album is the song Drive My Car - Revolver, Rubber Soul, or Sgt Pepper’s?

5. Who invented the process of heating rubber to make tyres in 1839? Hint: His name is a famous tyre brand.

5/5: Congratulations, you’ve outrun The Chaser. . Automotive events 2025

Wellington - Hot Rodders Breakfast

Wellington Car Museum and Cafe.1st Sunday of Every Month! Buffet Style from 8.30 am till 9.30 am. Bring your Hot Rod, Classic or Muscle Car. Hang out with likeminded people.

Auckland - Renegade Rod and Custom

Hot Rodders Breakfast

Fuel up with great food good vibes and a gathering of legends

Sunday 6th July. 10am, Bar Savanah

1 William Pickering Drive Albany North Shore

The Mangakino Lake Hop 2025

After a successful event in 2024Mangakino Lake Hop is back for its seventh year. Save the date. Sat, 27 September 2025 at 10:00 am, Lake Road, Kinleith, Tokoroa

Tauranga - Bay Rodders Inc

2025 Car show and swap meet

Elizabeth Street Carpark Building

Sunday 22nd of June 7am to 10am

Auckland - Wheels for Kids Performance Car Show

Sunday 12th October! Go Media Stadium, Gate E, Maurice Rd, Penrose. 10am - 2pm.

$5 entry per adult, under 12s free or $5 per show vehicle.

V8’s….race cars, muscle cars, classics, special interest cars needed…register NOW!

Sunday October 12, 10am to 2pm. Gate

E 52, Maurice Road Penrose. Only $5 per car on the day.

Live music, bar, food, trade stalls, flash tattoos, prizes, giveaways, raffles, Bathurst on the big screen and following our show carry on the day at Ace Motorsport who offer go karts and simulators!

Rotorua Vintage and Veteran Car Club - 44th Central North Island Car Show and Swap Meet

Sunday July 13th, Paradise Valley Raceway. 7am to 2pm. Featuring vintage,

Answers on page 64

classic and muscle cars. Hundreds of vendors with items of interest to all collectors of cars.

Otago - Sliding Designs

Girls Burnout Competition 6th and 7th of September in Lawrence at the Gymkhana Club Grounds

This will be open to the public/spectators

Skid demos, stalls, food vendors and more Waimakariri - Hotrods to Fernside School Fair

Live band, car show and a big boot sale

Starts at 10am Fernside School 19th October

285 Oroarkes Road, Fernside

Family ties secure business future

With four family members at the helm, MTA member Ericksen Honda in Napier is on a prosperous path into the future.

Since patriarch Mark Ericksen started the business with his wife Kim, they’ve charted a steady course with farm bikes and marine engine sales a staple of the business that often punches well above its weight in sales nationally.

Brothers Hayden and Matt joined their parents in the business a little over 20 years ago and as part of the succession plan, Mark and Kim are slowly stepping back and letting the lads take the lead.

“We definitely all get on in our own way, we are all trying to grow

the business and it works. We work together and head in the right direction,” Hayden says.

Adds Matt: “An Ericksen can fit into most roles in the business. If one or a couple of us are away another can hybrid and fit into that role.

“It is all about making sure the health of the dealership is put first. We have a stable base and intend to be here a lot longer.”

Matt joined the business after a stint in the New Zealand Air Force, including tours in Afghanistan and East Timor.

His role in the business is mainly sales and finance, while Hayden’s is service. Together they hunt down opportunities for the business.

dealership into a hotspot hub for people to come and charge their phones, use the internet and had a rolling assembly line going putting together 609 Honda generators,” Hayden says.

They hit the road and delivered to remote communities and arranged others to be airlifted into difficult areas.

“We have sold many boats over the years and in 2011 we tendered for a large order of rescue craft for the Optimist world championship. When we won it, we used the old Rothmans Building in Napier which was empty at the time and set up a rolling assembly line,” Hayden says.

That resulted in 25 rescue boats being supplied to the event, partly funded by the Lion Foundation.

Cyclone Gabriel

More recently Ericksen Honda played a vital role in one of the darkest days for Hawke’s Bay when Cyclone Gabriel struck in 2023.

“We had our generators loaded on to a Black Hawk helicopter and

they were delivered to all sorts of places up and down the East Coast including Bridge Pa and all the Marae.”

While the farmers in the region are still recovering and hanging on to their farm bikes longer, the Ericksen family have their eye on a new opportunity for the business.

“There are some big things happening with a new hull brand we are going to be selling, but

that’s all I can say at this stage,” Hayden says secretively.

Mark’s a motorbike man through and through and reckons he could sell them out of a tent if he had to.

“I always had motorcycles. I went to school on a motorcycle without a licence because I used to get car sick – at least that was my excuse anyway,” Mark says.

Best Bets

Early on he worked at various

“It was flat out, we turned the Always on the lookout for opportunities to increase the business Matt looks after finance and sales.

Still loving the business, Mark Ericksen is stepping back but staying involved to support his son into succession.

Family and business, thrive in unison, from left: Matt, dad Mark, mum Kim and Hayden.

automotive business in the region and when the local motorcycle dealership he worked at closed in the early 80s, Mark picked up fixing bikes for local farmers.

He set up shop in the basement of the family home and fixed bikes while still doing a bread delivery run he owned.

“I was also working for Wellington Newspapers delivering the Turf Digest, Best Bets and New Idea to businesses around the Hawkes Bay, along with a car valet service,” he says.

But when the motorbikes took over the front yard of the house it didn’t look great, and Mark needed a dealer's licence so along with Kim he fronted up at the Motor Vehicle Dealers Institute for a hearing to see if he was suitable to hold one.

“It was an all-day hearing and they were pretty hard on Kim so in the end I told the tribunal that I had had enough and licence or no

Hayden looks after service at the dealership, but can also fill most other roles.

licence we were going to be selling motorcycles, and I left,” Mark says.

He got a call the next day notifying him he had been granted a licence.

With mates he built a workshop on Hill Road just out of Napier and launched his Honda franchise on the first of April 1993.

Mark says the key to the survival of the business has keeping ahead of the market and a keen eye out for opportunities.

“My advice is to anybody in business: If you are not in the business, it will literally disappear or slow right down,” Mark says.

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From small beginnings in a home workshop to full dealership, Ericksen Honda is still growing.

Otago Polytech goes global with EV training

With EV technology evolving at speed and out-pacing training, Otago Polytech has tackled the knowledge gap by creating a series of training programs to teach automotive techs how to find and repair faults on EVs.

Now the programs have gone international with a USA connection. More on that later.

Former MTA region chair Hamish Miller was at the helm of the course’s development. Hamish is the Auto/Eng Academic Leader at Otago Polytechnic, where he and staff found the best way to solve the problem was to build their own EV training from scratch.

A big part motivator for Hamish was the emerging waste created by EVs that couldn’t be fixed.

“They are supposed to be a sustainable product and being able to fix them makes them more sustainable and puts them back on the road,” he says.

“It also meant we were getting into EV training right at the beginning of the changes to the industry. We could see there were going to be more and more EVs parked up under trees because they couldn’t be fixed.”

What Hamish and his team have designed are five safety levels of training, with level four giving

research and got in touch with Hamish to see if it would fit with their existing training.

“They reached out to us after discovering what we were doing online and we popped them into one of our classes online as an observer,” Hamish says.

Heartland loved what they saw and quickly got things moving organising funding, through IGen, an Illinois green network, to bring Heartland staff to Dunedin.

They also flew Hamish and some of the Polytech staff over to Illinois so they could get an idea of what they were trying to achieve and to canvass for more enrolments.

“We went with the proviso that we would take on ten tutors and train them up, but after the tour we had 20 signed up,” Hamish says.

“It was like getting into automotive tourism.”

Rivan tour

While in Illinois Hamish was given a tour of EV manufacturer Rivian’s factory and was surprised to see their onsite training didn’t include a module on repairing faults.

After the tour, Heartland was given a new battery off the assembly line that had failed its insulation test. It would normally be scrapped, but they soon had it dismantled, and the fault was found.

“We took the lid off it and all the problem was, was a low circuit wire that had be crushed during assembly, and it was a $40,000 unit that was replaced because of a 20-cent piece of wire,” Hamish says.

apprentices the know-how to do a basic diagnosis, while the level five certificate teaches how to carry out repairs and maintenance on the high voltage components.

The lessons are online with a block course practical component that is based in Dunedin.

Exporting knowledge

From its home-grown roots, the courses are having international impact, with Heartland Community College in Bloomington, Illinois sending their trainers to Dunedin to be trained.

Heartland discovered the training courses after doing some online

“It was just a small wiring connection fault in the low voltage side of the battery that was causing the whole thing to shut down.”

He’s blown away by how well the training has been received and to be recognised as leading the way in training.

“To launch it internationally is amazing,” Hamish says.

Now there are further global opportunities coming up, with Hamish fielding enquiries from a training organisation with links to the BYD factory in China.

“We have struck similar examples in New Zealand. A Tesla that had been imported from Australia as a damaged vehicle and had sat at a panel beater’s because no one knew how to fix it. We got it back to our workshop and within 20 minutes we had it operational.

Hamish Miller, Auto/Eng Academic Leader at Otago Polytechnic, leads the way in EV diagnoses and repair training.

The Rivian factory is supporting Heartland Community College in Bloomington Illinois supplying battery components for training.

Hamish with some of the team at Otago Polytech who created a series of training programs to teach automotive techs how to find and repair faults on EVs.

Karts, speakers and awards - CRA Conference delivers

By Stewart Gibb, CRA Chief

Absolutely Positively Inspired was the logo for this year’s 112th CRA Conference in Wellington. A yearly event, the conference is designed around the feedback from previous year’s conferences to continually adapt to what members value most.

In 2025, we focused on ensuring that conference delegates could engage and socialise alongside speakers who informed and inspired. A Friday night event was created to bring all conference participants together for socialising, including suppliers, presenters, repairers, and other industry participants.

Brewtown is a craft brewery and en-

tertainment venue in Upper Hutt, which hosted a great night of fun, food, and drink with a few competitions thrown in. Malcolm from Capricorn won the fastest lap in the karts with a Max Verstappen-like time, 4 seconds faster than anyone else; it must have been a faulty timer!

Conference presenters included Gavin McGahey – “The Leadership Equation for Business Growth,” a business growth advisor to the collision repair industry, an economic and political update from Phil O’Reilly, who is a well-respected economic commentator and James Marris, Director of High Performance at Aurora Coach-

er, spoke on “It’s not your fault, but it's your responsibility” during her session. You could have heard a pin drop - it was a compelling and inspiring presentation.

MTA Chief Executive Lee Marshall spoke on matters affecting the MTA and CRA, providing insight into some of the challenges faced and the significant activity that goes on behind the scenes to support member interests.

MITO’s Executive Director, Verna Niao, provided an update on the game-changing changes to vocational training and how this will look in future.

The afternoon session featured regional roundups in collision repair from representatives of the eight regional committees, followed by the Annual General Meeting (AGM).

The big news from the AGM was

that Warren Flowerday stood down after four years as CRA Chairperson, with Jeff Robson from Hamilton Panel Works being voted in as the new CRA Chair. Current Vice Chair Brendon Rosie was reappointed. Jeff’s first role as the new Chair was to close the 112th CRA conference before the gala awards dinner.

The Gala Awards evening is a fitting end to the conference. Highlights included the Apprentice of the Year awards - the full awards list, along with photos, is available on the CRA website.

Feedback on the 2025 Conference has been positive; we are now planning for next year’s conference, which was voted at the AGM as being in Melbourne in conjunction with the 2026 AAAA & Collision Repair Expo.

Apprentice of the Year awards

• Golden Gun - Emma Simpson, Auckland Panel & Paint – City, Auckland.

• Golden Hammer - Lachlan Chatfield, Harrow Collision Dunedin.

• Overall best business: Holgate Panel Beaters Browns Bay, Auckland.

• Best Promotion of Brand: Holgate Panel Beaters Browns Bay Auckland.

• Outstanding new Build: Ross White Taupo

• Environmental Awareness: Holgate Panel Beaters Browns Bay Auckland.

• Commitment to Training: Harrow Collision Dunedin

• Best Presented Business: LB Collision Whangarei.

• Outstanding shop upgrade: Holgate Panel Beaters Browns Bay Auckland.

ing, whose presentation inspired and helped set up the mindset of delegates for the following bar room chat.

Saturday breakfast speaker Greg Wallace, CEO of Master Plumbers, shared the similar challenges that our industries have faced, along with approaches that the CRA can learn from.

James McDowall, Head of Advocacy for the MTA, spoke on “Swings, Roundabouts, and Roadblocks: Industry Voices in Today’s Political Landscape,” providing a fascinating insight into our Parliamentary process and what it takes to effect change in the political system.

Di Foster, an Accidental Business own-

New Chair for CRA

After four years as Chairperson, Warren Flowerday has stood down and Jeff Robson elected as new the new Chair. Current CRA Vice Chairperson, Brendon Rosie, was reappointed.

Warren’s four years as Chairperson included the Covid pandemic, CRA head office move from Hamilton to Auckland, re-registering the CRA as an incorporated Society, revising the constitution, the CRA standards review and a significant event in the CRA and MTA formally working together after many years of operating in parallel Under Warren’s tenure, industry vocational training changes, consolidation of the collision repair industry, redefining CRA. member standards and enhancing the Apprentice of the Year awards also featured.

Jeff Robson has been a CRA national executive member, a Director of I-CAR NZ and a catalyst in the activities of the local Central North Island (CNI) branch. Jeff trained as a panel beater and with his business partner, has owned Hamilton Panel Works in Frankton Hamilton since 2007. He takes on the role at an exciting time for the collision repair industry with industry changes, new investors in the market, Te Pūkenga vocational training changes and labour shortages among some of the current challenges in collision repair.

Lachlan Chatfield, of Harrow Motor Body Works in Dunedin, and Emma Simpson, of Auckland Panel and Paint Group Limited, were recognised at the 2025 New Zealand Collision Repair Association's Apprentice of the Year Awards.

Executive

Past CRA Chairperson Warren Flowerday, congratulating new CRA Chairperson, Jeff Robson.

MTA’s Larry Fallowfield meets members.

What you're telling us

Every month we reply to members’ questions and comments drawn from conversations with the MTA team. Do you need advice or an answer on something? Radiator would love to hear from you. Please email simon.bradwell@mta.org.nz.

When a customer does a Google review, a good thing to remember is that it can be changed to have more stars at a later point. I got only a couple of stars in a review, so I phoned the customer and asked if there was something that could have been done better. He explained that the price seemed steep. I explained the extra work that had gone into the job in some detail, which he was unaware of, and he went back to the review and gave us five stars. Just goes to show it ain’t over till it’s over.

It’s great to finally have a good result for plastic bumpers – well done, Larry Fallowfield and MTA, for the work being done around recycling. How do we find out more about it?

Collection of waste bumpers and inner guard liners have begun in the southern and eastern suburbs of Auckland. This will be followed by Hamilton, New Plymouth, and the northern and western suburbs of Auckland. The programme will roll out across the North Island in late 2025 and early 2026, reaching the South Island by mid-2026. Further information on vehicle plastic repurposing can be found in MTA’s Toolbox.

What are the changes to the regions representation and the restructure MTA is undertaking?

To enhance the effectiveness of member consultation, MTA is establishing Expert Advisory Groups (EAGs). These groups will serve as an important mechanism for ensuring member input on sector-related issues. By creating EAGs, discussions on key advocacy issues will become more focused and detailed, allowing MTA to gain a clearer understanding of the issues within each automotive sub-sector.

I am not sure if all collision repairers know this, but to my surprise Apprenticeship Boost is not only for automotive apprentices, it is available to panel and paint apprentices as well.

Apprenticeship Boost is open to apprentices across the sector and offers monthly payments of $500 to eligible employers for their apprentices’ first year of training. The scheme is targeted towards specific sectors, with Automotive Engineering and Technology being one of them.

I’ve heard there’s a MITO event in Tauranga next month and would like to attend but don’t have a lot of the details.

It is a breakfast event hosted by MITO which is being held at the Yacht Club, 90 Keith Allen Drive, Tauranga, on Wednesday 2 July at 7:45am – 9.45am

It is an opportunity for members to meet the MITO team, explore new training opportunities, network and hear about sector success stories.

It is great to see the survey for wage and charge out rates being undertaken by MTA good work, just wondering if it is available free to members?

For those who actively contributed to the 2025 surveys, you can access the full, in-depth results, allowing for detailed benchmarking against your specific sector and region.

If you didn't get a chance to participate this year, we encourage you to keep an eye out for our 2026 Wage and Salary and Charge-Out Surveys. Your participation ensures the accuracy and comprehensiveness of the data, making it an even more valuable resource for the entire MTA community.

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Blue Thunder, white knuckles

Many MTA staff love vehicles as much as you do and have a story to tell about them. This month, Head of Communications Simon Bradwell.

In the 1980s, my good friend Earl (name changed to protect the guilty) and I blatted around in an old Mini – nicknamed Blue Thunder – that gave the term ‘death trap’ a bad name.

Don’t ask me what year it was. All I know is it had many owners, and many kilometres on the clock.

In fact, it had previously belonged to another mate of mine, who certainly wasn’t one careful owner. Time had not been kind.

True, it was still peppy, had that neat little headlight dimmer foot switch (why didn’t more cars have that?), you could park it in a matchbox, and ran on the smell of an oily rag – handy, as poor university students. On the other hand, the suspension was shot, resulting in a permanent list to the right. The wipers didn’t so much clean as scrape.

Most interestingly, the gearstick was so loose it could literally come out in your hand – while driving. When that happened, the trick was to aim for a spot on the side of the road, where you’d ‘re-install’ the stick with a piece of four-by-two kept in the car for just such an eventuality.

This never failed to elicit peals of laughter from us, and nervous glances from any passengers foolhardy enough to travel with us.

Although warranted, it didn’t take long to work out it had a rust issue. In fact, whizzing to university

one day, I noticed I could see the road through the passenger side footwell floor.

Although the Mini could – and did – survive several minor impacts, in anything major it would probably have folded up like the proverbial tin can.

Check out the new paint job.

To prepare for sale to its next lucky owner, we bogged up the worst of the rust and repainted it in a quite fetching shade of blue. I think we got $100 for it.

It was a hell of a lot of fun at the time. But the kind of fun you look back on and wonder how you’re still alive.

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WoF Courses - BOOK NOW!

This year I am offering the VI and QMS courses and also courses on completing the VI and IO annual performance assessments.

Pass for Govt in WoF

MTA has given the Government a pass in its third six-month ‘Warrant of Fitness’ check, following the decision to return MITO to industry coupled with progress on crime and vehicle and road safety. You can read the WoF below.

The training covers correct inspection procedures, VIRM updates and other VIRM facts that are useful for the VIs to know. The seminar is designed for all WoF inspectors.

The training is to ensure your manual comprehension is high, up-to-date and in good working order. The seminar is designed for the person responsible for the WoF documentation.

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Road Safety √

Business Support √

Government finally listened to industry, led by MTA, and agreed to return workplace training to the automotive industry. Preserving MITO was the best outcome for learners, employers and the sector. Progress has now gone from zero to 100 with a 1 January deadline for the interim structure.

Reforms of the work visa and residency schemes are moving glacially, if not stalled, and the Green List review looks to be six months late. The labour shortage still exists, but hopefully light at the end of the tunnel.

Change to motorhome CoF poses safety concern, although 12-month WoF for vintage vehicles makes sense. Earns a pass by looking at adopting overseas technological advances.

It’s hard to deny Government’s approach to crime has paid off. But service stations remain largely ignored and at risk. Must avoid temptation to adopt measures that would almost certainly put retail workers in more danger.

Cracking down on drivers affected by drink and drugs and tougher penalties for boy racers and rogue drivers will find favour with long-suffering communities.

Proposed handbrake on ‘woke banking’ that penalises service stations is welcome to counter over-reach by banks.

Still little sign of the vaunted pledge to reduce bureaucracy ... perhaps the switch in Deputy Prime Minister to David Seymour will get results.

At the halfway mark of its term, the Government is roadworthy and travelling in the right direction in key areas, particularly vocational education. Listening to MTA and industry to return training to the sector earns them a big tick. Progress on crime and justice cannot be denied, although there are dangerous roads still to travel. Attention to vehicle safety is a good step, although early days. Immigration remains in neutral – acceleration is needed!

Peugeot’s sassy crossover

Peugeot’s new 3008 Hybrid crossover is now here and is another of the brand’s truly attractive machines. They seem to keep pumping them out in a range of sizes and styles, with similar shapely family cues. And clearly the styling appeals because you see enough of them on the road, at least where I live anyway.

Built on a fresh Stellantis platform, the newcomer features a coupe-like silhouette and has earned a Red Dot Award for product design.

Up front are pixel LED headlights while a floating rear spoiler aids aeros. The three-claw rear light signature marks it out as a Peugeot. Grille jewels look

good, as does the huge new Peugeot lion up front. About the only aspect we’re not quite so sure about aesthetically is the pair of side badges attached to the rear of the front fender. I’d rather see a big one on the rear, mirroring that on the front.

And of course the unique styling

continues inside, with a lovely curved widescreen that you view from above the cool F1-style oblong steering wheel. There’s no head-up display here – it doesn’t project onto the windscreen –and it isn’t needed, saving Peugeot funds on added electronics. Having the guts of the display in front of you and a little to the left also makes it easier to manipulate the IFT screen without becoming too distracted. It genuinely works.

Two varieties

There are two models; the Allure at $57,980 (plus ORCs) and the GT

at $62,480 plus the same. Both come with paddle shifters, three drive modes, adaptive cruise amongst the usual driver assist systems, LED ambient lighting in eight colours, and a surround camera.

There are Alcantara seat coverings and leather trim for the GT which also gets an electric tailgate, pixel LEDs with adaptive high beam, 3D claw-effect rear LEDs, a leather-clad wheel with GT logo, aluminium pedals and stainless steel door trims, and aluminium dashboard and door panel finish. You get a Focal sound system too, from a long

established French hi-fi firm. It works well, but not so much the AC system, another that doesn’t blow a whole lot of cool air at you in the heat of summer.

In winter though, there are heated front seats. Any form of lumbar adjustment for the driver is good, here manual. In the back is a centre armrest with cellphone holder while GT also gets an autodimming mirror. Those opting for GT can specify Nappa leather seat coverings for $4500. This upgrade includes a massage function and ventilation/heating while a panoramic

sunroof is a $2990 update.

Small hybrid powertrain

Powering the 3008 Hybrid is a 1.2L triple that features a 48V mild hybrid system (15.4kW/51Nm motor, 0.89kWh NiMH battery). Together they generate system power of 100kW and 230Nm. Drive is via a six-speed DCT to the front wheels. The WLTP combined fuel use figure is 5.4L/100km, with a CO2 figure of 122g/km. Peugeot rates 0-100 acceleration at 10.2sec.

It says the powertrain operates in electric mode for up to half of city driving. We

joked about it being the downhill half given how small the battery is. And actually, that’s the case. Virtually the entire time we drove it in town, we could hear the motor running. In fact, just once when crawling along at slow speed was it operating on electric power alone. So how Peugeot came to that 50 per cent conclusion is a complete mystery. ‘Up to’ 50 per cent of the time includes five per cent, which might well be closer. Unless you’re in a permanent traffic jam. Because not only is its battery quite small but it’s NiMH tech. That tends to be bigger and heavier for a given power

rating, compared with Li-Ion batteries that last longer.

Anyhow, during our time with the car the only time we saw anything like fuel use of 5.4L/100km was during motorway cruising. Over its 1500km lifetime, the trip computer reported mean fuel use of 8.2L/100km and that was our experience as well. We did see it fall slowly to between 5.5 and 6.2L/100km during sustained motorway running under active cruise but it quickly returned into the eights again after performance testing, as you’d expect, and a run into the hills. So a figure in the fives we

Model Peugeot 3008 Hybrid GT

Price $62,480

Engine 1199cc / IL3/ T / DI

Power 100kW@5500rpm

Torque 230Nm@1750rpm

Drivetrain 6-speed auto / FWD

Fuel Use 5.4L/100km

Ambient cabin noise

72.5dB@100km/h

0-100km/h 10.21s

80-120km/h 7.15s (205m)

100-0km/h 38.70m

Stability systems ABS, ESP

Safety AEB, ACC, BSM, LDW, RCTA, ALK, AHB

Luggage Capacity 588-1663L

Battery 0.89kWh

Fuel Capacity 55L

Service intervals 12 months / 20,000km

Warranty 5yrs / 100,000 km

ANCAP rating Not yet rated

Weight 1573kg

imagine would involve lots of stop-start in-town running. It’s quite big on regen this, and often in everyday running you don’t really need to resort to using the brakes.

While fuel economy isn’t exactly startling, neither is performance but then with only 100kW and 230Nm to shove around 1573kg of high-rise machinery, you’d not expect fireworks. Normal mode is okay for town, but it perks up a sight more in Sport where we left it outside of urban confines. There it met its performance claim exactly, but a 7.15sec overtake is hardly startling. And the emergency stop certainly didn’t rewrite any record books, most in the low 40s, with a best of 38.7m. Brakes feel grabby at times too.

On the upside this does ride well, while handling is typically front-drive/torsion beam rear.

More than enough space

Luggage capacity is great at a claimed 588L with all seats in use and 1663L

after split folding, though it’s in two tiers. Still, impressive for a vehicle that’s only 4542mm long, and with a 10.6m turning circle. We packed our E-bike into the back easily enough after split folding, having first removed the front wheel. E-bikes are awkward damned things to pack in a car. Unless you allow their handlebars to rotate 90 degrees which makes life much easier.

Inside is a bit sci fi, but also practical. Configurable i-Toggles allow for 10 shortcuts to the functions of your choice.

The RRP for this GT variant, as mentioned, is $62,480 plus ORCs. There are six colours on offer, all but the new Obsession Blue are a $750 upgrade.

All Peugeots are covered by a fiveyear/100,000km warranty.

So I guess popular rivals like RAV4 and Mitsi Eclipse Cross can rest easy.

The latter has 55km of EV range, a combined fuel figure of 2.1L/100km, almost as much overall range of 650km (Peugeot reckons 700km) and costs

$40k during the run-out period.

RAV4 was amongst the best sellers in NZ last year, despite not being new. That’s because it goes well, can EV for a bit in town, is about as abstemious on the motorway (5.3L/100km overall), is a bunch quicker than the Peugeot (7.8sec) and has the T badge of being unbreakable. Moreover, it has a pair of motors and kicks off at $48,790. Little wonder it’s popular and still selling well.

The 3008 can certainly hold a candle to its Japanese rivals visually and for its spec levels, but it’s outclassed on the efficiency front which many are chasing at present for obvious reasons.

Just as well it looks as good as it does then, both inside and out. And for some, especially those who don’t want to go with the flow, that and the fact it’s a hybrid, might almost be enough.

Blast from the Past

Every month we revisit pages from Radiator's history.

Noise Testing Changes

Changes are coming to the way the Objective Noise Testing (ONT) system operates. From July, vehicles that have passed an ONT will no longer be fitted with a label on the tailpipe and issued with a paper certificate. Instead, they will be fitted with an Electronic Data Plate (EDP) which will show details of the exhaust and photographs of it as tested. The current system has been in operation since the mid-2000s, and served its purpose well for almost 20 years. However, upcoming changes to the NZTA funding model mean this is a good opportunity to bring the system into the modern age. While the actual testing and referral process for vehicles required to undergo an ONT remains the same, the way an AVI accesses the results of that testing will change.

The Objective Noise Testing regime was established in 2006, as a result of political pressure at the time about ‘antisocial boy racers’ cruising the streets late at night (which, funnily enough, continues to be a hot-button political issue nearly 20 years later). The Transport Agency at the time tasked LVVTA with developing, designing, and implementing a workable system

on their behalf, to reliably and fairly test the noise output of a vehicle’s exhaust, and certify that at the time of testing it was compliant with the decibel limits set out in law. The system needed to be impartial, and workable for every type of vehicle – noise is subjective, and the human ear is naturally more sensitive to higher frequency sounds. So, when paired with the societal reaction to ‘boy racers’, this meant high-revving 4-cylinder vehicles were often singled out for testing because they were perceived to be the most antisocial. Having an impartial and evidence-based test helped to balance any perceived bias toward or against any particular vehicle owner group. Before this, the test relied on the inspector’s judgement of whether a vehicle’s exhaust noise was ‘less than or similar to’ its OE output, which was naturally subjective. The system means that a vehicle must undergo the ONT process if it is green-stickered by the police, or fails a quick noise test as part of a Warrant of Fitness inspection. The ONT involves a metered test of the vehicle’s noise output at a specified engine RPM by an LVV Certifier. Until now, if it passed,

the owner was issued with a certificate stating that at the time of testing the vehicle complied with noise limits, and recorded details of the vehicle’s exhaust system (including a sketch of the system by the LVV Certifier). The vehicle’s exhaust system was also fitted with an adhesive label with a unique number on it, which identified it as the system that was on the vehicle when it underwent the ONT.

While robust and simple, this system had its flaws. Like anything paper-based, it was susceptible to fraud, and relied on the LVV Certifier carrying out the ONT to accurately sketch the exhaust system as they saw it. Sometimes this was less than perfect, as LVV Certifiers are appointed for their technical knowledge and skill, not their artistic merits. The label on the tailpipe was an indicator that the system had been tested, but there was no guarantee to the AVI or police officer inspecting the vehicle that the system hadn’t been changed upstream of the part of the exhaust with the label on it. And the self-adhesive labels did occasionally fall off.

Drawing pictures of an exhaust system might have been an acceptable solution in 2006

(when there wasn’t an easy option to store and view high-quality photos digitally), but times have moved on. As part of changes to the NZTA funding model, from July 2025 LVVTA are administering the entire ONT system, rather than just running it on behalf of NZTA. This has created an opportunity to bring the ONT system into line with the rest of the LVV certification system, and while the two systems will remain separate, the benefits of the EDP can be introduced to the ONT system. From July, vehicles undergoing an ONT will not be issued with a tailpipe label and paper certificate, but will instead have an EDP riveted to a structural area of the vehicle.

This (when scanned) will show the measurements of the exhaust, whether any silencers or noisereducing plugs were fitted, and have photos of the exhaust system as it was when tested. This should provide a lot more clarity for the police officer or AVI inspecting the vehicle as to whether the exhaust system has been changed or not.

If a vehicle is already LVV certified on an EDP, the ONT information will be included in this – so anyone who scans the EDP will see details of the modifications to the vehicle and the ONT information all on one page. If the vehicle is uncertified, or on an Engraved Certification Plate, the

EDP data will reflect only the ONT information.

Objective Noise Tests carried out under the existing system remain valid, providing that the exhaust system remains as it was when the ONT was completed, the tailpipe label is still fitted, and the ONT certificate can be presented on demand.

Got a question that needs answering?

Have a topic that you’d like LVVTA to cover?

Let us know what you’d like to see in an upcoming LVVTA column at: info@lvvta.org.nz.

Dust Busting

Tony Hutchinson, CEO HSE Connect

Ever walked through a workshop and felt that gritty haze settle on your skin? In the motor trade, dust is like an uninvited guest, always hanging around. Whether sanding a panel, grinding a weld, or spraying paint, or even just the stuff filtering down from the ceiling, it’s easy to shrug it off as ‘just part of the job’. It isn’t, because those tiny particles aren’t as harmless as they look. I’ve seen too many blokes learn that the hard way, coughing their way into early retirement.

It’s time we stop sweeping dust under the rug and start taking it seriously, because your lungs are worth more than a quick buff and polish.

Sometimes, it’s the little things

Sweeping’s harmless, right? Nope, there’s more to workshop dust than the stuff filtering out the rafters. A mate of mine who owns a garage was sweeping the floor and managed to stir up a shard of metal from a grinder, catching it in his eye.

Being tough (as we all are!), he tried washing it out, but the irritation carried on. He avoided medical attention until his wife got sick of the whining and took him to the doctor – who pulled a piece of metal out of his eye. The doc said had he rubbed it a couple more times, he could have ruptured his eye and blinded himself.

All that drama from sweeping the floor. There’s an easy lesson here: Always, and I mean ALWAYS, wear safety glasses; I can confirm that my mate absolutely does. And if it’s dusty enough, a mask or respirator’s the go.

WorkSafe NZ says respirable dust— stuff small enough to lodge deep in your chest—can lead to silicosis, asthma, or worse, chronic obstructive pulmonary disease (COPD). Once it’s in, it’s in for good.

Dust in the workshop

The motor trade is a dust factory. Sanding a car body can generate silica levels above WorkSafe’s exposure limit of 0.025 mg/m³ in minutes. We’ve covered grinding, and spray painting serves up a cocktail of volatile organic compounds (VOCs) and isocyanates.

A typical workshop, per ACC’s data, sees dust levels that demand action if you’re exposed for more than a few hours. Their stats are grim: over 1,000 respiratory-related claims hit their desks yearly, with motor trades making up a hefty chunk.

Under the Health and Safety at Work (General Risk and Workplace Management) Regulations 2016, Section 10, employers must control hazardous substances like dust.

The Approved Code of Practice for the Management of Substances Hazardous to Health spells it out: if dust clouds the air or coats your tools, you’re in the danger zone. ACC’s guidelines warn that prolonged exposure above safe limits—say, 0.1 mg/m³ for silica over eight hours— starts scarring lungs.

Turning Down the Dust

So, how do we fight the haze? First, tackle the source. Swap dry sanding for wet where you can, and cut dust by up to 90%, per WorkSafe’s trials. Invest in a decent dust extraction system; a shop vac with a HEPA filter

can trap 99.97% of particles down to 0.3 microns.

Spray booths with proper downdraft ventilation? Non-negotiable for painting. And don’t just rely on gear— schedule dusty jobs when fewer folks are around or set up barriers to keep the cloud contained.

Then there’s PPE. A P2 mask, fitted right, blocks 94% of respirable dust— perfect for sanding or grinding. Spray painting? Step up to a powered airpurifying respirator for 99% protection against chemical mists. ACC’s data shows consistent mask use halves respiratory claims, so why roll the dice? It’s not about looking flash—it’s about staying in the game.

Tony’s Top Tips: Clear Air, Clear Future

•Gear Up Smart: P2 masks for sanding, full-face respirators for spraying. Check the fit—beards and shortcuts don’t mix.

•Know Your Limit: WorkSafe says 0.025 mg/m³ for silica is the max. Use dust monitors if you’re serious about staying safe.

Peace of mind, thanks to HSE Connect.

HSE Connect’s software, built with WorkSafe’s standards in mind, helps MTA members track dust risks, log PPE use, and stay compliant without the headache. Get discounted pricing and free set-up—visit www.hseconnect.co/ mta or call us at 022 643 1832.

•Question the Dust: Why’s it hazy? Can you wet sand, extract, or ventilate better? Talk it out with the crew—clean air’s a team win. Need help? Go to www.hseconnect.co/contact-us or call HSE Connect on 022 643 1832

Hazardous substances regulations

Service stations are busy environments where vehicles, people and potentially hazardous substances interact daily, and the importance of safety signage in these settings cannot be overstated.

Effective safety signage not only helps protect customers and employees from potential harm but also ensures that service stations comply with national regulations under the Health and Safety at Work Act 2015 (HSWA) and the Hazardous Substances and New Organisms Act 1996 (HSNO).

Why safety signage matters

The primary function of safety signage is to inform, warn and guide. At a service station, signs help manage risks associated with:

• fuel and hazardous substances

• traffic and vehicle movement

• fire risks

• restricted areas

• slips, trips and falls.

Signage acts as a visual communication tool, alerting customers and staff to potential dangers and reminding them of proper safety procedures. It contributes to a culture of awareness and helps reduce incidents and injuries.

Legal requirements

In New Zealand, safety signage at service stations is governed by several key regulations and enforced by WorkSafe:

1. Health and Safety at Work Act 2015 (HSWA)

Employers have a duty of care to

Mathew.alderdice@mta.org.nz

provide a safe working environment. This includes using safety signage to inform and protect workers and the public.

2. Health and Safety at Work (Hazardous Substances) Regulations 2017

These regulations require specific signage where hazardous substances such as petrol, diesel and LPG are stored or handled.

3. NZS 5433: Transport of Dangerous Goods on Land

This requires proper placarding and signage for vehicles and storage areas handling dangerous goods.

4. WorkSafe New Zealand Guidelines

WorkSafe provides guidance on signage placement, size, language, and pictogram standards.

Failure to comply with signage regulations can lead to significant fines, legal action and increased insurance premiums.

Safety data sheets

A safety data sheet (SDS) contains important information, including first aid, safe storage, how to clean up spills and what safety gear (personal protective equipment) should be worn when using a substance.

You must have an SDS for every hazardous substance in your service station. Ask your supplier for one if it is missing or more than five years old.

You must make sure that a current

6. Environmental and hygiene signs

These may include reminders to dispose of oil waste properly or wash hands after handling fuels.

Placement and visibility

Effective signage must be clearly visible and positioned in strategic locations:

•Fuel pumps should display hazard warnings and emergency instructions.

SDS or a condensed version of the SDS is readily accessible to workers, emergency services and anyone else who may be exposed to a hazardous substance in your workplace.

You will need the SDS for completing your inventory.

Common safety signage

1.Hazard signs

These warn of specific dangers such as flammable liquids, toxic chemicals and high-voltage equipment. They often feature yellow backgrounds with black symbols.

2. Prohibition signs

These indicate actions that are not allowed, such as ‘No Smoking’, ‘No Naked Flames’, or ‘No Cellphones’. They are typically displayed with a red circle and diagonal line over the prohibited action.

3. Mandatory signs

These instruct people to take specific actions such as ‘Wear Safety Goggles’ or ‘Keep Clear’. They are usually blue and white.

4. Emergency information signs

These indicate locations of fire extinguishers, first aid kits, emergency shut-off switches, and assembly points. They are often green and white.

5. Wayfinding and traffic control signs

These direct customers and delivery vehicles safely around the service station. They include ‘One Way’, ‘Speed Limit’, or ‘Authorised Personnel Only’.

•Entry and exit points need traffic control and directional signs.

•Storage areas for flammable liquids must have hazard and prohibition signs.

•Staff-only areas should be marked to prevent public access.

•Emergency shut-off locations must be clearly indicated.

Signs must be legible from a safe distance and not obstructed by other objects or advertising materials. In bilingual areas or where staff may have limited English proficiency, pictograms and Māori translations can improve clarity and accessibility.

Maintenance and inspection

Even well-placed signage can

become ineffective if it is damaged, faded or outdated. Service station owners/managers should implement regular inspection and maintenance schedules, including:

•checking visibility and readability

•replacing weathered or defaced signs

•updating signage in line with changes in regulations or procedures

•ensuring temporary signs (eg for maintenance) are removed when no longer needed.

This is a key part of a service station’s broader hazard management plan and supports continuous improvement in workplace safety.

Safety signage is a vital component of

risk management at service stations. By clearly communicating hazards and guiding safe behaviour, signs help protect workers, customers and the environment (your service station).

Compliance with regulations is not only a legal obligation but also a proactive step towards fostering a safety-first culture. With regular maintenance, staff training and adherence to best practices, service stations can ensure their signage systems are effective, compliant and ultimately lifesaving.

For more details on keeping your service station compliant with hazardous substances regulations, please visit WorkSafe.

yulene.knight@mta.org.nz prabha.raman@mta.org.nz

Leave management

In the second part of a two-part series on leave, we discuss the different types of leave entitlements for employees.

Bereavement leave

An employee can take paid bereavement leave at any time and any number of times as long as they have suffered bereavement due to the death of a person close to them, with the first entitlement after six months of continuous employment. There are no limitations on the total number of bereavement leave entitlements per year.

They can take a minimum of three days per bereavement, in the case of a family member such as parent/s, grandparent/s, spouse and/or children, including stillbirth or miscarriage, and one day for the death of any other person who is close to them.

The employment agreement must clearly state the entitlement and the process to request and take bereavement leave. An employer can ask for proof of bereavement.

Parental leave

Employees are entitled to parental leave and associated protections under the Parental Leave and Employment Protection Act 1987.

New parents, ie primary carers, can take time off work to care for

their newborn baby or a child under six years of age coming into their care.

A primary carer, usually the mother, is entitled to 26 weeks of parental leave if they have worked for an employer for a continuous period of six months prior to the start of their parental leave, or 52 weeks if they have worked for an employer for a continuous period of 12 months prior to the start of their parental leave.

The employee may be entitled to paid parental leave and must claim such payments from IRD directly. The employer does not pay for parental leave.

An employee is also eligible for up to 10 days of unpaid leave during their pregnancy to attend medical appointments, meetings with the midwife, and/or antenatal classes. They can also request to take a portion of annual leave prior to starting parental leave.

An employee may also be entitled to one or two weeks of partner’s leave to support their partners who are primary carers. This leave is unpaid leave.

leave for jury duty as that is illegal.

An employer must, as far as practicable, allow the employee to take leave to perform their jury duty; however, they may support the employee’s request for exemption or deference if the employee’s absence causes significant adverse impact to the business. Such requests are made in writing to the Ministry of Justice and is at their discretion.

Employers are encouraged to include a clause relating to jury service in employment agreements.

Other types of leave

Leave without pay

Family violence leave

Eligible employees are entitled to 10 days of paid family violence leave (also known as domestic violence leave) every anniversary year if they or a child who lives with them has experienced family violence. The first entitlement is after six months of continuous employment. Unused family violence leave expires at the end of each anniversary year and is not carried forward.

An employer may ask for proof of family violence. They must be extremely careful and sensitive while managing such leave and provide adequate support to the employee, including flexible working arrangements.

Jury service

Employees summoned for jury service are entitled to leave from their employment to discharge their jury duty. This leave is unpaid as the Ministry of Justice pays the employee a small attendance fee for the time spent doing jury service.

An employer cannot require that the employee take their annual

employee can agree to keep their work anniversary the same, which may reduce the value of annual leave pay.

Garden leave

This is also known as ‘leave in lieu of notice’. It is not referred to in employment legislation. It is when an employee remains employed but on leave with full pay during the termination notice period.

Long service leave

This is not an entitlement in law but is at the employer’s discretion and with approval. Employers must have a leave policy outlining circumstances under which an employee can request unpaid leave and the process to do so. If an employee takes one week of continuous unpaid leave, the employer can push their work anniversary by the period of unpaid leave, or alternatively, the

This is additional leave that can be granted to employees to recognise and appreciate an extended period of service. It is not a statutory requirement and must be agreed in an employment agreement.

Employment relations education leave

This is paid leave for union members to take up courses in employment relations. This is applicable only where a collective employment agreement exists.

Time off to vote

An employee must be given time

Andrea Andrew

National Service available

• QMS and VIRM Training

• Face-to-face group training

Stress-free annual performance assessments

off to vote in general or byelections on the polling day (if they are a registered voter) if they have not had a reasonable time to vote before or after work.

Defence Force volunteers

An employer must allow employees to take leave and keep their jobs open while they are training for or serving voluntarily in the armed forces.

Leave during and after a natural disaster

Where a workplace cannot be accessed after a natural disaster, employees may be entitled to paid leave. The employer and employee can have a special clause in the employment agreement outlining the specific circumstances determining the type of leave and pay during or after a natural disaster.

Please contact the MTA HR team for further information and advice on this topic.

• On-site VI competency assessments (specific areas) www.wofconsultant.co.nz

Train the trainer

Although I don’t particularly like the term ‘Train the trainer’, it’s a phrase often used to describe upskilling trainers from the trade sector.

As an industry, we can come up with a better term, one that truly reflects the expertise, leadership and mentorship involved in teaching others on the job.

Technicians tasked with training apprentices often do so without formal recognition or adequate support in the art of teaching adults. Our work-based trainers play a pivotal role, and it’s time we developed qualifications and pathways that support them properly.

Workplace training vs classroom teaching

The New Zealand Certificate in Adult and Tertiary Teaching (NZCATT) (Level 5) is a respected qualification, but it was designed with classroombased education settings in mind, such as polytechnics and tertiary institutions.

They are important skills, but they don’t always translate to the realities of the workshop.

Training in the workplace needs to be applied learning. Applied learning refers to skills and knowledge gained through real-

world tasks in the workplace; it's hands-on, job-specific, and takes place while completing actual work, such as the job cards that come in each day and shouldn’t require hours off the workshop floor.

A technician might be guiding an apprentice through a diagnostic procedure while balancing customer expectations, parts delays and time pressures; the workplace is fluid, spontaneous and cemented in the day-to-day demands of running a business.

What’s needed is a qualification that reflects this reality.

Why a new qualification matters

A purpose-built ‘Train the trainer’ qualification, ideally with a name that better reflects the value and mana of the role, is one that would provide structured support to those already mentoring apprentices. It would formalise the knowledge many senior technicians already apply, while helping them develop new skills in coaching, communication and leadership.

Recognising those already training

There are many technicians across the country who have developed sound processes in teaching the

practical aspects of work-based learning. They are teaching apprentices, managing learning on the floor, and transferring years of expertise.

Too often, they do this without formal recognition or support.

Providing a work-based teaching qualification acknowledges the importance of their contribution and gives employers a tool to grow internal capability and retain skilled staff by offering a clear development pathway.

We’re asking for your feedback MTA believes this qualification must be industry-led, shaped by the people who live and breathe the trade every day. If you’re an employer, technician, verifier or training manager, we want to hear from you.

•What does effective workplace training look like in your world?

•What skills should a good workplace trainer have?

•How can we design a qualification that reflects your reality and adds real value?

Let’s shape the future together!

Interested in providing feedback? Please get in touch.

Loretta Thompson

0213358190

Loretta.thompson@mta.org.nz

VIRM conflicts of interest

It’s a subject that raises its head occasionally and can cause issues for members if the rules aren’t followed, and it is highly relevant to inspecting organisations and vehicle inspectors.

In a nutshell, a conflict of interest is where someone’s personal interests or obligations conflict with the responsibilities of their job or position, and it is something that members need to bear in mind.

Relationships, activities, and strong personal views can cause conflicts of interest.

A member could have a conflict of interest if their work duties require them to deal with a relative or close personal friend, an organisation, club, society or association of which they are a member.

Other conflicts to consider are those of a leader in the community or the church, an organisation in which a member has a shared interest, a business or property with, or owes money to.

If you receive something from someone who could benefit from your decisions, you could have a conflict of interest. For example, if they gift you an invitation to lunch, dinner or a sporting event, or subsidised travel or

accommodation, or any other sort of benefit, including money.

You can manage some conflicts by identifying them and putting proper processes in place to manage them.

Conflicts to avoid

Avoid inspecting any vehicle in which you, or a related entity, have a financial interest in the operation of vehicles.

Inspecting organisations (IO) and vehicle inspectors (VI) are not permitted to inspect/certify any vehicle where the IO and/ or the VI have a financial interest in the ‘operation’ of the vehicle. (Financial interest in the ‘operation’ of the vehicle means that revenue is earned from the way the vehicle is used.)

Unlikely conflicts

These are conflicts that aren’t likely to affect an outcome, such as inspecting a vehicle owned by a fellow member of a club, who isn’t a close friend or associate. For example, if a member has a family member’s car in for inspection, a VI unrelated to the family should inspect the vehicle.

If a member is inspecting a car that was repaired or serviced at the same IO, a different VI should

inspect and certify the vehicle once the work has been done.

These could also be situations where inspection and certification activities are functionally separated from conflicting activities at the same IO, such as selling vehicles. This may include having different directors, operational management, or separate mechanical teams who aren’t involved in inspection and certification activities.

Use careful judgement when considering the interests of relatives and friends. If they have an interest that overlaps with your responsibilities as an IO or VI, there might be a conflict of interest.

The best course of action is to actively try to avoid a conflict of interest, but if you are required to complete an inspection on your own or company vehicle, or any other that could be seen as a conflict of interest, then you must complete an entry on the Conflict of Interest Register. If you’re unsure, it’s best to fill it out.

Further reading can be found in the Toolbox , Home/Sectors/Repairs/ WOF and COF updates. Glen.mcgarry@mta.org.nz

Loretta.thompson@mta.org.nz

Conference advocates

We held the CRA Chapter of the MTA annual conference last month. As always, it ended with a Gala Awards evening, in which our business awards were announced, along with the Golden Gun and Golden Hammer Awards, which were awarded to our top collision repair apprentices.

A conference is a big commitment in time, money and other resources. While it’s a CRA tradition to hold a conference, it still needs to be looked at carefully to ensure it’s doing what we want it to do.

So, what is a conference for and is it still relevant in 2025? Ultimately, the answer comes down to personal choice. I can’t speak for the motivations of conference organisers in the past, but in 2025 we see its purpose as twofold.

1. Engagement: with other CRA members, industry suppliers and influencers and those who offer knowledge that can help personal or business growth. All of this helps to build cohesion within the industry and support its members. One of the objectives of the 2025 conference was to inspire, and engagement is the route to inspiration.

stewart@collisionrepair.co.nz

TVs, toasters and bumpers

Larry.fallowfield@mta.org.nz

2. Recognition: a chance to recognise the performances of our members and, in the case of our Golden Gun and Golden Hammer Apprentice of the Year Awards, to reward excellence in those who will be the future of collision repair.

Engagement allows us to share ideas and hear from others about what they are doing and the challenges they face. People learn from each other and can sow seeds of ideas, all from engaging with one another. Often a lot can be gained just from the security of knowing that you are not alone and that the problems you may be facing are faced by others. It could be safety in numbers, or simply knowing you have the same challenge as someone else, someone you can talk to in the future.

Our speakers introduce new ideas; all have interesting stories that can be sources of inspiration and learning when delegates return home. This was absolutely true in the selection of speakers at the 2025 conference. For example, it included MTA CEO Lee Marshall and MTA Advocacy Manager Dr James McDowell, who gave insights into key issues. James provided insight into why he is the right person to be

advocating for CRA/MTA. Delegates hear firsthand what is going on from those who are involved.

Recognition is the appreciation of those people in our industry who are high achievers, who lift the industry’s standards in their achievements and inspire those around them. This was evident in 2025 as the business awards were announced – judges were able to select those who do the collision repair industry proud in how they run, operate or invest in their businesses.

The Golden Gun and Golden Hammer Awards don’t need a conference to enable them to be presented; however, both engaging with young people training in collision repair and recognising where excellence is achieved serve to inspire others and provide confidence in the future of the industry.

We will review conferences each year to ensure members value them and want to attend; the feedback on the 2025 conference has been that engagement and recognition do, in fact, leave delegates inspired, as they did at this year’s event.

• Stewart Gibb, CRA Chief Executive

We are into June already and I’m asking myself where this year has gone. In a previous role, I made a similar comment to the board chair and his response was priceless. “Wait until you get to my age,” he quipped. “Life becomes like a roll of toilet paper – the closer you get to the end, the faster it goes.”

On a positive note, last month we launched plastic2eco in the collision repair space. The intention is to roll it out to dismantlers, followed by other relevant automotive sectors that create plastic waste during normal business activities.

MTA has been working on a closed-loop solution since 2017, with big challenges being the collection of bumpers, their granulating or shredding, plus transportation and surface coatings. All this limited our progress.

Hopefully, you can see we are pro-sustainability, which, due to our submission on the Consumer Guarantees (Right to Repair) Amendment Bill, seemed to get lost on some people.

Right to repair

I thought I would add my two cents to this topic. I’m going to keep this

part of the article a bit light-hearted to perhaps raise a smile or chuckle.

As we know, most vehicles change hands several times across their lifespans. Eventually, the unlucky ones end up at a scrap metal merchant, while the privileged few spend their last years living the dream – albeit a rusty one, except for those bumpers – in a paddock smelling the daisies, or they end up at a dismantler before having their parts reused.

A few get tucked away in a garage, only to resurface decades later, sometimes with a bigger price tag than when their tyres first touched Kiwi tarmac.

The same can’t be said for a $10 toaster or a $7,000, 98-inch, 4K ultra-HD QLED TV. Or can it?

Let’s start with the big one, the television. After owning for a few years, it will probably be handed down to children as the centrepiece in a student flat to eventually die of alcohol poisoning. Or it could be dropped off at a Red Cross or hospice shop to make its way to a deserving family.

As it gets older, it will eventually be sent off to its final resting place, hopefully an e-waste centre or the local transfer station to be stripped

and crushed before making its way to a port for its potentially long journey across the sea, only to come back to you as a new TV at double the price.

As for that $10 toaster, if right to repair becomes legislation when it stops working, you could buy the required parts for maybe a few bucks. But that’s more likely to be $30-plus. And if the repair method is opted for, you would need to send it off to a registered electrician to be fixed for $200.

I realise that’s being somewhat conceited. There are places in Auckland where you can take small household items, such as cheap toasters, to be sometimes repaired at a low or even no cost, and that’s great because the aim is to keep as many repairable or reusable things out of landfill as possible. We’re fully supportive of that.

As I stated above, after years of exploring options and solutions, we now have a programme that can divert vehicle plastic waste away from landfill.

Maybe in the next few months, the same could be said for an industry-led programme for other consumable items. If you would like to know more about plastic2eco, don’t hesitate to reach out to me.

Managing customer expectations

You would be hard pressed to find an MTA member who doesn’t have a story of unrealistic customer expectations. It is the most common reason for initiating a mediation case with the MTA team.

Some of these cases are brought about by the member, but most come via a customer who may or may not have expressed their dissatisfaction to the member.

So, what can you as a member do to manage the customers’ expectations and reduce the impact of cases on your time?

Communication

Almost all cases initiated by customers can be traced back to communication, whether from a lack of clear communication or a misunderstanding of information. This is usually related to expectations of a repair or invoice costs. While we all know that drop-off time in the morning is a very busy period, it is the one time when you have the customer in front of you to understand the nature of the repair or explain the nature of the repair. Having clear communication from both parties at this point will go a long way towards avoiding issues at

sean.stevens@mta.org.nz

the other end. Tools to help in this process include:

•job cards: these should document what is discussed and be signed. It’s also helpful to have a box to understand method of payment

•diagnostic questionnaire sheets: these will allow you to fine tune the problem being presented

AD

•test drives with customer: to demonstrate the issue and ensure no surprises afterwards

•walkaround with customer: to highlight any damage or other potential work such as tyres etc.

Once the investigation, service or repair is started, continue good communication. Replace parts only with authorisation and ensure the customer understands the cost of these parts (including labour to fit) or options available. This can be by phone, text or email, but document it on the job sheet.

Payment

This is where the earlier communication can really pay off. The challenge to overcome at this point is the cost differential between what is in the customer’s head (as, given a lack of information, we all

make assumptions) and what the invoice states. A significant difference is likely to initiate either further discussion or customer dissatisfaction that can soak up a lot of time to resolve.

Customer complaints

Everybody has complaints, it’s just that some we don’t hear about. The ones you don’t hear about are the ones that won’t return, so deal with them as quickly and efficiently as possible. Remember that some complaints are from people who just want to be heard and listened to. Not all complaints will cost you and many can be resolved with a simple apology and explanation. All non-resolved complaints will cost you either in time, money or just the stress of it. Dealing with them as soon as possible will reduce the severity of the outcome and MTA can assist with resolving these through our Mediation Team.

Abusive customers

Occasionally customer complaints get to the point where they are loud and sometimes abusive. These can be challenging to manage and the best defence is a calm, reasoning manner, which is not easy in these situations.

Remember that the likely cause of the situation is related to communication or misunderstanding, so try to be as clear as possible. If you have an office or area away from other customers, lead them to this area to discuss and attempt to de-escalate the conversation.

Remember that there is very fine line between clear communication and arguing with a customer with a view to resolution.

Reporting possible cases

MTA tracks the method of initiating cases between customer and member. This averages 27 percent member-initiated, leaving 73 percent to be reported by customers. In almost all customer-initiated cases, the member is aware of the complaint when contacted by MTA mediation. In many cases,

the member has attempted to resolve the situation themselves, but there are many cases where the member thought “the customer would just go away”. These cases in particular tend to spiral as the matter was not effectively dealt with at the time. We encourage all members to notify the MTA Mediation Team of a possible complaint and/or request for resolution assistance early in the process, as the longer the period of resolution, the harder it is to find a successful resolution.

What happens when the repairer got it wrong?

Everybody knows that mistakes happen, and no business is perfect. If something goes wrong and you think it will elicit a strong response from the customer, it’s

important to live up to the MTA Code of Ethics; be honest and upfront and especially provide timely information and responses. The Mediation Team members are all well versed in the workshop and sales environment, as well as how to deal with complaint resolution, and may be able to provide advice on the best way forward to attain a proactive resolution.

Feel free to use them where you think they could assist.

• Sean Stevens is MTA's Membership Services Manager

Firing up over retail crime ‘thresholds’

Members may have seen recent media coverage following an internal police memo stipulating that fuel thefts under $150 would not be investigated.

The memo was sent in March but was only revealed publicly at the end of May. For many of you, this would not have come as a surprise, however nonetheless extremely disappointing that such a threshold had become official policy – and effectively advertised to criminals.

MTA responded immediately and firmly. We issued a public statement calling the directive unacceptable and demanded urgent clarification from NZ Police and Government. We made it clear: service stations are the most preyed-on retailers in the country, and this kind of policy would only embolden offenders and erode trust in law enforcement.

Thanks to your support the issue gained

national traction. MTA featured across 1 News, Breakfast, Stuff, RNZ, and more. The Prime Minister weighed in, and the Police Commissioner has now publicly walked back the memo.

Valuable feedback from our Fuel Industry Expert Advisory Group helped shape our thinking and approach.

Commissioner Richard Chambers acknowledged the memo was “confusing and unhelpful” and confirmed that offenders should be caught wherever possible, regardless of thresholds. He’s now reminded all District Commanders of this expectation.

That’s excellent news – but let’s be honest: the damage to trust is real. Many of you have told us that despite providing CCTV footage, offender details, and clear leads, there’s often no follow-up. Some of you have had repeat offenders threaten staff and customers, with no police attendance.

James.mcdowall@mta.org.nz

The memo didn’t create this problem – it just implied that it was now officially tolerated.

We’ve heard loud and clear from members:

•Fuel theft is an incredibly common, daily occurrence, and margins are too slim to absorb the losses.

•Employers and their employees are stressed and often left to face offenders alone.

•Employers especially are not keen on ‘arming’ staff and putting them even more in harm’s way – it’s not their job and it’s irresponsible.

•Pre-pay and early closures are not solutions – they’re abdications of responsibility that hurt your bottom line.

On behalf of our members, we're continuing to call for acknowledgement and logging of every incident, with follow-up where possible, more visible policing (including regular checks on service stations), partnerships between police and retailers to develop practical, preventative solutions, and ultimately a long-term focus on reducing crime, not just reacting to it.

We are also working with the Ministerial Advisory Group for victims of retail crime, and made clear the view of MTA and members on difficult subjects such as citizen’s arrest and use of force.

We want to thank those of you who shared your stories – your experiences helped drive this national conversation. We’ll keep advocating for a smarter, fairer approach to retail crime. Contact me any time you want to talk about this important subject.

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James McDowall is interviewed by TVNZ.

From Dairy to Diesel

At TransAg, apprenticeships are not just a staffing solution—they’re a longterm investment in the industry’s future. Finding the right apprentice can have a big impact on a business, bringing fresh energy, innovation, and a hunger to learn that can boost an entire team.

For Brian Lett, Workshop Service Manager at TransAg Palmerston North, this impact became clear when he met Malone James, an apprentice diesel mechanic whose enthusiasm and determination quickly set him apart.

Malone, who comes from a background in the dairy sector, first reached out to Brian by phone to enquire about the possibility of an apprenticeship. While he didn’t have a great deal of experience, his clear and genuine passion for the industry were quickly apparent to Brian, leading him to offer Malone an interview. “It was clearly more than just a job for Malone, it was an opportunity to gain valuable life skills while beginning a career.”

After speaking to both Malone and his

New vehicles

The new passenger and commercial vehicle sales in May 2025 were up by 68 units on May 2024, while also being up 1,410 units on April, albeit down 3.1 percent YTD. Toyota is holding top spot in the brand category, with Great Wall Motors (GWM) entering the Top 10 off the back of 140 Haval H6 registered in May 2025. Ranger moved to the top of the model table with 1,051 units, and has closed the gap on the Rav4 to be 293 units behind YTD.

With the economy taking longer than expected to bounce back in May, let’s change things up and look back into the past. Sometimes we forget that maybe what we think is new and groundbreaking is only an improvement on previous iterations!

then-manager, who was admittedly reluctant to let him go, Brian was confident that Malone possessed all the necessary qualities not only to succeed as an apprentice, but to excel within the industry as a whole.

“He had all the right attributes to be someone special—a model young adult for others to look up to.”

Fast forward to today, and Malone has been at TransAg for two and a half years. He has continued to surpass expectations as he works towards completing his apprenticeship.

Brian continues to be impressed by the confidence Malone shows when asking questions and his effective engagement with his mentors.

“Malone knows what he wants but he also knows how to get it. You get out what you put in, and Malone’s initiative and attitude make it easy for the team to invest their time and knowledge in him.”

Wanting apprentices to feel comfortable asking questions is one thing, but cultivating an environment

where that’s encouraged is another. Brian explains that TransAg works hard to create a space that champions an ethos of camaraderie, ensuring staff have the opportunity not only to work, but to learn.

“There are a lot of young people who won’t put their hand up and say ‘I don’t know’ because it makes them feel small. It’s important they feel safe enough to seek guidance.” Malone himself has become a key player in establishing this culture, taking on something of a big brother role— leading from the front and offering guidance where needed.

Brian believes that Malone is a testament to what can be achieved in an industry where curiosity, drive, and a willingness to learn often outweigh experience. As he nears the completion of his apprenticeship, Malone continues to demonstrate the qualities that first caught Brian’s attention: initiative, confidence, and a genuine love for the work, making him not just a successful apprentice, but a role model for others entering the field.

In the early 1900s, electric vehicles (EVs) were surprisingly popular: quiet, clean, and easy to operate. However, by the 1920s, EVs began to disappear; petrol became cheap and widely available thanks to oil discoveries, and petrol stations popped up quicker than modern-day fast-food joints. Major vehicle manufactures also made internal combustion vehicles more affordable, and with the limited range and slow charging of early EVs, they couldn’t compete with the growing infrastructure for gaspowered cars – sound similar to the present day?

EVs have made a strong comeback, with over 17 million sold globally in 2024. This growth is driven by climate concerns and technological advances, but could history repeat itself? There have recently been a few articles asking that question. With cheaper BEVs coming out of China and the Chinese selling over 11 million domestically last year and now looking to dominate the globe BEV space, are we on the cusp of a revolutionary change?

New Zealand’s charging infrastructure is increasing, and with cheaper, newer BEVs, could that be the push needed to survive in this part of the world, or like their 1900s predecessors, could they also become the next dinosaurs as new energy technologies emerge?

New Vehicle Motive Power

Used import vehicles

The worm turned ever so slightly in May 2025, with passenger and commercial used imports (UI), up 809 units on April 2025. Unfortunately, the sector is still well behind last year by nearly 22 percent and 10,326 unit registrations. The top three brands all achieved triple-figure registrations, while there was no change in the model podium, with Toyota Aqua, Prius and Corolla holding their positions.

As we have seen over the last several years, hybrid vehicles (HEV) have dominated the New Zealand UI marketplace, and like electric vehicles they can be traced back to 1901.

It has been a long time between hybrids, with the 1997 Toyota Prius putting the spark back into the sector; smaller HEVs are in the driver’s seat for the import market in New Zealand today.

Year to date, HEVs and PHEVs account for 45 percent of import registrations, and 148 different HEV models have hit New Zealand roads from 21 manufacturers. As one would expect, YTD Toyota accounts for 10,719 or 64.5 percent of the UI hybrid market, with Aqua, Prius and Corolla at 46.7 percent of the model registrations. YTD 62 percent of the HEVs registered are over 10 years old; in comparison, only 49 percent of the total UI vehicles registered are in this age category.

Used Vehicle Market

Top 10 Used Import Brands - May 2025

Motorcycles and scooters

May 2025 saw a small increase over April 2025 by nine units with 421 motorcycles (MC), up 31 units on April, and 59 scooters registered, was down 22 units compared with April 2025 to see 480 combined new road motorcycle and scooter registrations. Unfortunately, the sector continues to slide down on last year, and is tracking down 10.9 percent or 371 units year to date.

Four of the Top 10 brands made 50-plus registrations to control 44.4 percent of the total motorcycle and scooter registrations in May 2025, while in the model category, 10 made over double-figure registrations to have a combined 28.8 percent of the registrations.

New Road Registered Motorcycles and scooters - May 2025

Top 15 Used Import Models - May 2025 Used Vehicle Motive Power

Unlike the motor vehicle space battery electric or hybrid motorcycle, uptake has been slow, considering the earliest known patent for an electric bicycle was filed by Ogden Bolton Jr. in 1895. Recently Škoda released images of the futuristic SLAVIA B battery electric (BEV) café racer as a nod to the past racing history of its 1900s petrol-powered predecessor. Will we see the Škoda SLAVIA B hit the tarmac in New Zealand? I’m not so sure; we have seen

Top 10 Motorcycle Registrations by Brand - May 2025

several battery electric scooters enter New Zealand. Currently, the UK (Arc MC), Italy (Energica), Finland (Verge MC), Canada (Damon) and Zero MC from the US are making waves in the BEV space. We have also seen the mainstream manufacturers having a dabble in this space, with the likes of Ducati, Harley-Davidson, Triumph, BMW, and Kawasaki with both the Ninja e-1 BEV and the Ninja-7 hybrid. Watch this space – maybe in the not-too-distant future you will see that Škoda SLAVIA B parked at a charging site!

Top-selling Models - May 2025

Past meets the future!

Early 1900s Laurin & Klement Škoda) SLAVIA B.

Škoda’s nod to past racing history with the futuristic SLAVIA B

Mechanic/WoF Inspector

AUCKLAND

Busy Automotive workshop - Auckland Howick Central. Are seeking a mechanic with any experience. Contact Vlad: 021 261 2604 or email: info@somarservice.co.nz

Automotive Technician BAY OF ISLANDS

Bay of Islands Auto & Marine have a vacancy for a Full time qualified automotive technician in our Workshop located in Paihia, Bay of Islands. A WOF inspection qualification would be great, but if not you must be keen to train for it. We offer phone plan, weekly travel allowance and would also assist with relocation expenses for the right applicant. We run two workshops and work with cars, outboards and heavy marine engines. Great staff buying privileges across all divisions. Contact Phone: 0292384088. Email applicants should go to: brian@boiam.co.nz

Auto Electrician

CANTERBURY KAIAPOI

We are seeking a fully qualified, full-time auto electrician to join our team. To be considered, applicants must have New Zealand residency or a valid NZ work visa and currently reside in New Zealand. The ideal candidate will have: Experience with diagnostic equipment , a full driver’s license, at least four years of experience in the trade and the ability to work unsupervised. As this role involves our mobile service covering North Canterbury. In addition to technical skills, we are looking for someone who is reliable, honest, friendly, and able to work well in a small team. If you meet these requirements, please send your CV to admin@kae.nz. Contact Phone: 0226829791 Email applicants should go to: admin@kae.nz

Automotive Technician

CHRISTCHURCH

Automotive technician/WOF inspector. We are looking for a qualified automotive technician with WoF Authority to join our small team at Maxi Auto Services LTD. Diagnosing problems using diagnostic tools, carrying out WoF inspection, servicing and mechanical repairs. Great communication skills and ability to work without supervision. Full New Zealand’s driver’s license is essential and NZ Residency. Email CV to maxiautoservices@gmail.com

WoF Inspector

DUNEDIN

Opportunity for a qualified/experienced Automotive Technician to join our friendly team in our busy Dunedin workshop. WoF Certified preferred but would be happy to help you get qualified. Competitive remuneration. Contact Garry 0274 545 040 or email: bgapplegarth@xtra.co.nz.

Heavy Diesel Automotive Tech

GREYMOUTH

At Doug Thomson Mechanical Ltd, we are looking for someone with the following qualities: -Have a broad range of knowledge with servicing and repairs to most heavy vehicles - Be able to complete tasks to a high standard in a timely manner - Be confident with a scan tool or be open to learning - A solid work ethic, reliable and punctual -Self motivated and the ability to work unsupervised - A full drivers license including Classes 2-5 or the ability to gain them. - Looking for a qualified or nearly qualified heavy diesel automotive technician. Contact Phone: 027 361 7570 Email applicants should go to: office@dtmechanical.co.nz

Mechanic

KUMEU, RODNEY

Small busy workshop seeking a mechanic with recognised qualification. WoF authority a bonus. Great communication skills and ability to work under pressure. Email Mike: admin@manukaautomotive.co.nz.

Mechanic/WoF inspector

KAIKOHE

Looking for a qualified automotive technician with WoF authority servicing and mechanical repairs. Clean New Zealand driver licence. Phone Richard 09 401 0155 or email CV to office@kaikohepanelbeaters.co.nz.

Qualified Technician

KAIKOHE

At Petersen Motors we are seeking a qualified technician to join our team. This will be a full-time position. WoF ticket certification is a bonus but not necessary, so long as the applicant is capable and willing to get it. Email applicants should send their CV to: p.motors2024@gmail.com

Auto Electrician MATAMATA

Onsite Auto Electrical Matamata are looking for a qualified auto electrician to join our team. We work on a variety of vehicles both in our workshop and onsite.Email office@onsiteae.co.nz or 078887579

Automotive Technician MANUKA

We are looking for a qualified Automotive Technician for our busy workshop located in Manuka City, AutoKing. WOF ticket and auto electrical knowledge would be a bonus. Monday to Friday only, day off for your birthday and competitive hourly rate. If this sounds like you, please email your CV to: workshop@autoking.co.nz Email applicants should go to: workshop@autoking.co.nz

Auto Electrician

MOTUEKA

Burnett Auto Electrical, Motueka’s longest established Auto Electrical workshop, is seeking a fully qualified auto electrician or 3rd year apprentice to join our busy team. Between $35 and upwards 40hour work weeks with overtime opportunities (overtime rates apply). A company vehicle will be offered to suitable applicant. Responsibilities will be diagnosing and repairing electrical faults and computer-controlled systems used in automotive technology such as private, commercial, and industrial vehicles. Contact Phone: 035289218. Email applicants should go to: admin@burnett.nz

Vehicle Service Centre

MOUNT MAUNGANUI

WoF inspector / Automotive Technician. Your role will be to carry out WoF inspections and general mechanical repairs and maintenance on all makes and models. We have a modern workshop with up-to-date tools and equipment. We are open Monday-Friday 8am-5pm, closed on weekends. We close on public holidays and closed for 2 weeks over Christmas/New year. We would love to meet you! Contact Phone: 07 575 8604. Email applicants should go to: reception@vehicleservicecentre.co.nz

Product Support Engineer

MASTERTON

AECS Equipment and Technical Support supplies equipment and support to the Automotive Industry across NZ. We are looking for someone to grow into our technical support team. The role could be based anywhere and includes travel and flexible hours. If you want to have passion for what you do, get in touch! For more information on the role please email jodie@aecs.co.nz

Panel Beater

MASTERTON

At CE Spray Collision Repairs we are looking for an experienced and qualified panel technician who is ready to join our team of panel and paint technicians. We have a well-equipped and well laid out workshop in need of an additional team member. The successful applicant should demonstrate the following qualities: At least 3 years’ experience as a panel beater / technician. Current welding certificate. Ability to follow repair specs. Excellent work ethic. Friendly attitude. Good English communication skills. CE Spray is located right in the centre of Masterton, convenient to

shops and cafes, with easy parking in the street. We encourage all workshop employees to take part in on-going training to maintain and advance their skill levels. Email applicants should go to: andrew.coom@cespray.co.nz

Qualified Mechanic

MAYFIELD

We offer Immediate start Negotiable flexible hours for the right candidate Supportive work environment to ensure success in your role! Experience in: Petrol & Diesel engines diagnostics problem solving & repairs. Customer service and communication skills. Knowledge of safety procedures and guidelines. Commitment to continuous learning and professional growth. Vehicle inspector certificate for WOF. A valid driver’s license (full preferred). Strong Knowledge of a wide range of car makes and models. Phone: 0274367215. Email applicants should go to: ansarsahib61@gmail.com

Automotive technician

NAPIER

T M Autos requires a technician. We are a small fully equipped workshop in the centre of Taradale. 3rd year apprentices will be considered. Must have Full NZ drivers licence. Contact: Matt at go.tmautos@gmail.com

Motorcycle Technician

NELSON

We require a qualified technician to work us in our well-established Honda dealership. The successful applicant will need to be honest and hardworking, have a clean driver’s licence, attention to detail and the ability to work with our existing staff of nine. Contact Ian on 027 221 9162.

Automotive technician

PAHIATUA

We are looking for a motivated, qualified technician to join our small friendly team. A WoF authority is preferred but not essential. Contact Kevin at laskeysauto@xtra.co.nz. or 021 803 238.

Auto technician/WoF Inspector

PAIHIA

Want a job by the sea? We’re looking for a qualified auto technician. Great remuneration and relocation support. E: brian@boiam.co.nz or call 029 238 4088

Service advisor

PAPAMOA

To ensure customers have an excellent experience, you’ll be a person who is passionate about providing outstanding customer service. Email your CV to jobs@coastalautos.nz.

Senior technician/ Foreman

PAPAMOA

Work, play and enjoy life on the beach. Relocation costs may be subsidised. For a qualified, 10yrs+ experienced mechanic, we offer competitive pay. Please send CV to jobs@coastalautos.nz.

Qualified mechanic

PORIRUA

Join our busy, friendly team at Porirua Motors. Contact Murray Phone: 04 237 4975 or directly to our workshop. Phone: 04 237 7979

Automotive technician

RANFURLY

We are looking for an experienced Automotive Technician for our busy workshop in Ranfurly Central Otago, Auto Super Shoppe Ranfurly. Starting date July/August or earlier if required. You will need a minimum Trade Certificate, National Certificate or level 4 in Automotive Engineering on the National Framework or equivalent experience and time served.A full driver’s licence and ability to drive manual vehicles.Preferably hold a current Warrant of Fitness Certificate of Appointment, or be prepared and able to obtain this.Be a strong team player, confident working alone and with a team *Have an adequate tool kit to perform required duties *Have strong customer service *New Zealand Residency or work permit. FUll Time. Contact Phone: 021324671 or

034449365. Email applicants should go to: cjsinclair.ranfurly@xtra.co.nz

Automotive technician SOUTH CANTERBURY

South Canterbury Honda service centre, after hours AA roadside contractor and carry out salvaging throughout the district. Must hold a full driver’s licence, have excellent diagnostic skills, time management and be a team player. Call Alan on 027 228 9584 or email alan@vaughanmotors.co.nz

Experienced Mechanic TAIHAPE

Please email us for further information bellsdieseltruckandtractor@gmail.com or call 027 332 2471

2x Qualified Auto-Electricians TASMAN / NELSON

Our work is interesting and varied, servicing –retail, commercial and industrial clients. Work can be in our workshop or out in the field. Join our fun dynamic team! Contact Dawn on 027 432 3171 Email: sales@auto-electrical.co.nz

Automotive technician TAURANGA

Welcome to Automotivated - we are a busy Automotive workshop in sunny B.O.P Tauranga. Looking for a motivated full time technician to join our team, We specialize in fleet servicing all vehicle make/model repairs/wof s MTA approved all the latest workshop/equipment and diagnostic scan tools, preferable WOF authorized or able to achieve authority, possibility to grow within role. Job type: Full Time - Contact Phone: 0275710548.Email applicants should go to: admin@automotivated.co.nz

Automotive tech/WoF Inspector

TE AROHA

Immediate start. Qualified or equivalent experience and WoF authority are required. We offer excellent working conditions. Please email CV to: service@summitmotors.co.nz or call Garth on 021511911.

Qualified Mechanic TE AROHA

We are seeking an automotive mechanic with their WOF ticket. Job includes, WOF tests, diagnostics, assessments, repairs and servicing on a variety of vehicles. Maintaining accurate records. Ability to work independently. Must be currently living in, and legally allowed to work in New Zealand. Must have a current and full NZ driver licence. Option to be on call out roster. Contact AgPlus Ltd 28-32 Lawrence Avenue, Te Aroha, 3320. admin@agplus.co.nz 07 8849901.

Qualified Mechanic TE AWAMUTU, WAIKATO

We are seeking a Qualified Mechanic with their current WOF certificate or be willing to complete a course to obtain WOF Certificate for our busy workshop in Te Awamutu.Hours of work 8am - 5pm Monday to Friday. The successful candidate will need to be reliable with a good work ethic and a can-do attitude, pay attention to detail and be fluent in English both written and oral. A full NZ driving licence is essential along with a keen interest in the automotive trade. Please apply to: admin@totalautomotiveltd.co.nz

Peak Panel and Paint

TE PUKE

We're looking for an experienced automotive painter to join our busy refinishing team. Ideally someone with 3+ years of experience (or relevant trade qualifications). Responsibilities would include pre paint prepping, colour matching, and utilising our Mipa water-based system to spray anything from minor blends to full resprays. *We offer a competitive salary package with above average pay rates and health insurance that covers preexisting conditions. *We offer a constant workflow with a company that's been in business

since 1969 and that prides itself on delivering a top-quality result to our customers while providing our team with a working environment they can enjoy and feel invested in. * Your working week will finish at midday on a Friday so plenty of time to surf or fish at the nearby beaches of Papamoa and Mt Maunganui. Contact Phone: 0272557733. Email applicants should go to: Glen@peakpanelandpaint.co.nz

Automotive Technician

TE PUKE

Cavanagh Motors Ltd Te Puke Workshop. Must have a current WOF Inspectors authority, have the ability to work unsupervised, diagnose technical and electronic issues in passenger cars and light commercial vehicles, with the ability to guide and train junior technicians when called upon to do so. Applicants must be capable of adapting to servicing not only the Mitsubishi vehicles we specialise in but also the many and varied makes and models our workshop handles. If you are motivated, adaptable, professional, knowledgeable, tidy with work habits, great customer skills, holds a full and current class 1 drivers licence, no criminal convictions, and are a team player, then we would love to hear from you. English language must be Excellent. Applicants for this position should have NZ residency or a valid NZ work visa. Contact Phone: 075736303 Email applicants should go to: admin@cavanaghmotors.co.nz

Automotive Technician

TE PUNA, TAURANGA

Seeking qualified mechanic for full time or job share role in busy, well established workshop. Email Adrian: service@tepunamotors.co.nz

Mechanical & Tyres Mechanic

TRENTHAM

Full + part-time positions available at busy Upper Hutt workshop. Applicants will need to be mechanically qualified, preferably with AVI authority (but not essential). We are looking for team members capable of mechanical & autoelectrical repairs, tyre fitting, etc, with a positive, enthusiastic attitude who can work in a team & also independently. For more information email tmt. trentham@gmail.com or call Jason on 021 1610838. Contact Phone: 0211610838

Email applicants should go to: tmt.trentham@gmail.com

Yamaha Motorcycle Technician

WAIKATO

Join our team at Blackwood Yamaha in the mighty Waikato! Excellent customer service and communication skills both written and verbal. A full NZ Driver’s Licence and Motorcycle class 6 Licence (or willing to get one) A competitive pay will be based depending on your skills and experience. We also offer other staff benefits. Phone: 07 827 7066

Email applicants should go to: sales@blackwoodyamaha.co.nz

Senior mechanic/ diagnostician

WAIPU

We are on the hunt for an Experienced/ Intermediate mechanic to carry out vehicle and Trailer WOF inspections. Service, repair work and diagnostics on all makes and models of vehicles. No two days are the same. The ideal candidate must have a WOF inspection certificate ,4 or more years experience and a level 4 Certificate in Automotive Engineering. Adapting to paperless job cards through MechanicDesk and basic computer skills is essential; An excellent knowledge of vehicles of all makes and models, In particular, European vehicle knowledge would be beneficial. Please note: this is not a trainee or apprenticeship position. Good hours Monday to Friday 8:00 to 4:30. Car-pooling available from Whangarei. Contact Phone: 09 4320301 Email applicants should go to: accounts@ waipumotors.com

Mechanic & WOF Inspector WHANGANUI

Experienced mechanic wanted Full Time, MondayFriday. Fun, friendly team working in busy Rural

Garage on all automotive/ farm machinery & equipment. Contact Ross 06 342 7827 or email fordellgarage@inspire.net.nz

Automotive Technician WHANGAREI

This is a wonderful opportunity if you are looking for a positive change in a rural environment surrounded by a wonderful community. Full-time or part-time considered. Please email: chevaun@gasmgk.co.nz Auto electrician WHANGAREI

Bindon Auto is a specialist Auto Electrical workshop located in central. We work on a large variety of vehicles and equipment including Passenger, transport, forestry, recreational and Marine. We are a fun team of 8 with a high level of expertise. Must be Trade certified automotive electrical engineer with experience in the commercial sector. Current New Zealand Drivers license Experience with Air Conditioning an advantage. Excellent remuneration with tool allowance and overtime paid. Diesel mechanic WYNDHAM

Enthusiastic diesel injection technician with common rail experience to join a thriving rural garage with a fully equipped diesel fuel injection facility. Generous package to reflect experience, with possibility for future investment into the business. Email: redbarron222@gmail.com or phone 0272 417 614

Businesses for sale

Automatic Transmission Specialist NEW PLYMOUTH

Current owner for 40 years. A very successful family business now for sale so owners can retire. Automatic transmission repairs, Power steering and general servicing and repairs. Currently working out of two workshops with the capability of reducing to one. SAM computer system and Excel run through the accountant. All hoists, specialist tools. Grant: 0275 320 611 Email: automatics@xtra.co.nz

Automotive Workshop NORTHSHORE (OREWA

Retirement Looms. Prime location/Long established business. 3 Bays 2x2 post Hoist, 1x4 post Hoist Wofs,Tyres,Batteries. P: 09 4265783 M:021 022 45219. E: orewa.auto2016@gmail.com

Automotive Workshop/Station TASMAN

Situated in Mapua in the middle of the Tasman Bay. Lots of opportunity to grow an already very busy business. All equipment has been replaced over recent years. 20k invested this year alone. AA roadside contractor. Owner prepared to assist with transition. For information call Chris 021 540 286 or email chris.perrysauto@gmail.com.

Services

VIRM In-Service Certification Questionnaire pack

Training resource for prospective and current VIs. 14 questionnaires, marking and certificate of completion. Contact Fliss, Business Systems Sorted. Phone: 022 151 1243. Email: fliss@businesssystemssorted.co.nz. www.businesssystemssorted.co.nz.

Need some help?

Simple, personalised H&S system, documented policies and procedures, hazsub inventories and office optimisation service - clearing the clutter! Contact Fliss, Business Systems Sorted022 151 1243. Email: fliss@businesssystemssorted.co.nz. www.businesssystemssorted.co.nz.

2025 MTA Board of Directors: Andrea Andrew, Jason Land, Grant Woolford, Sturrock Saunders (President), Ross Verry, Rob Braun, Joris Sanders.

UPPER

NORTH ISLAND

MIKE BURD Team Leader 027 539 4010 mike.burd@mta.org.nz

SOUTH AUCKLAND

MARK MOWBRAY 027 270 2665 mark.mowbray@mta.org.nz

LOWER NORTH ISLAND & UPPER SOUTH ISLAND

DANNY GARRICK 027 478 0593 danny.garrick@mta.org.nz

CENTRAL NORTH ISLAND

NICK MILLS 027 2099 494 nick.mills@mta.org.nz

LOWER SOUTH ISLAND

SHELLEY CARTER 027 497 1568 shelley.carter@mta.org.nz

MEMBERSHIP SUPPORT

Member support team: 0800 00 11 44 mta@mta.org.nz

We encourage all members to attend the training courses, professional development opportunities or networking events taking place in their areas. Our region coordinators will let you know what’s on and when. They are also keen to hear your ideas for other training or get-togethers that you’d like to take part in.

The more you get involved, the more you can benefit from membership. Just contact your coordinator to check the dates of the meetings in your region.

KAIMAI

Kim Preston Regional Events Coordinator Team Leader 027 280 0707 kim.preston@mta.org.nz

CENTRAL WEST

natalie.campbell@mta.org.nz

SOUTHERN MAINLAND

Katrina Garrett Region Coordinator 021 225 5528 katrina.garrett@mta.org.nz

NORTHERN REGION

Amy Lai Region Coordinator 021 292 7652 amy.lai@mta.org.nz

EASTLAND

natalie.campbell@mta.org.nz

Shannon Morbey Region Coordinator 021 031 0075 shannon.morbey@mta.org.nz

Region Coordinator 021 152 8232 jody.worsfold@mta.org.nz

Region Coordinator 021 152 8232 jody.worsfold@mta.org.nz

Tyre

Tyre

Tyre

Fleet