Radiator November 2025 Issue

r o t a i Rad NOVEMBER 2025

ALL EYES ON ERICA GOVT STAR ERICA STANFORD: GETTING TOOLS INTO SCHOOLS PLUS: MTA DIRECTOR ANDREA ANDREW STEPS DOWN ... FOR NOW THE MTA MEMBER MAGAZINE

The next-level in Lithium technology

PARTS IN YOUR POCKET

50% NEW 150Ah

Order online from anywhere in your workshop.

MORE POWER SAME CASE SIZE!

• Rego Search • Easy Order • Fast Delivery

NOTHING IN PAS

Register now!

With over 95 years of industry expertise, Century is proud to introduce its next-generation lithium battery range. Featuring a refreshed design and enhanced functionality, this second-generation represents the latest advancements in lithium battery technology and performance. Purpose-built for longevity, Century’s Lithium Pro delivers over 3000 cycles, fast charging capability, low self-discharge, and dependable, consistent performance, they are ideally suited for a broad range of demanding applications.

For more information call 0800 93 93 93

Download the mobile app

or visit centurybatteries.co.nz

CB123-3958

online.repcotrade.co.nz

REPCOTRADE.CO.NZ 0800 472 787

MTA SECTOR REPORTS

06

CE Comment: Working hard on your behalf

16

Member profile: Inside TrailLite

25

Smoko Stumpers

26

What you're telling us

30

Political Comment: Energy policy

32

Road Test: Subaru Forester AWD Hybrid

38

Blast from the Past

32

Editor Gerald Rillstone 027 252 3229 gerald.rillstone@mta.org.nz Postal address PO Box 9244, Marion Square, Wellington 6141 Physical address Level 5, AIA House 34 Manners Street, Wellington 6011 E: mta@mta.org.nz W: www.mta.org.nz Printing & Production Vertia, Wellington Mailhouse Orange Box, Wellington

08 FEATURES 08 12 14 18 20 22

14

Radiator

Stanford's shake-up New directors join MTA Board Comma, not a full stop - Andrea Andrew From paintball to punctures Sustainability: Tech pioneer charging ahead Trailblazing trio on the tools in Dunedin

45

Advocacy: The cost of moving ahead

46

Mediation: Disputes and hearings

48

Training & Development: Connecting future talent

49

Repairer: Get paid – every time

50

Collision Repair: A case for choice

51

HR Advice: 5 HR tips for the success of your business

52

Fuel & Heavy Vehicle: Service station health and safety

54

Dealer: MVR annual reporting changes

55

Market stats: October 2025

FRONT COVER

16

COVER STORY

20 22

Erica Stanford's immigration and education reforms have made her a Government star, and won acclaim from MTA. Photo: The Post

Radiator NOVEMBER 2025

ALL EYES ON ERICA

18 04

Radiator Magazine - November 2025

GOVT STAR ERICA STANFORD: GETTING TOOLS INTO SCHOOLS

CONTENTS

CONTENTS

REGULARS

Radiator Magazine ISSN 1179-7800 The Motor Trade Association (Inc) (MTA) is not responsible for statements, opinions or factual matters published in Radiator magazine, nor do they necessarily reflect the views of MTA, its Board of Directors or its advisory/specialty committees, unless expressly so stated, and does not endorse advertisers.

Radiator magazine is available free to all members of MTA. Information on products and services contained in the editorial and advertising pages of this magazine is published as a service and no responsibility will be taken for inaccurate information.

Radiator magazine does not imply the endorsement of any product or service.

The publisher reserves the right to refuse advertising and editorial at any stage.

Copyright: No part of Radiator magazine may be reproduced in part or in whole without the written permission of the publisher.

PLUS: MTA DIRECTOR ANDREA ANDREW STEPS DOWN ... FOR NOW THE MTA MEMBER MAGAZINE

Radiator Magazine - November 2025

05

CE COMMENT

Working hard on your behalf Recently I sat down to write my summary of the 2024-5 financial year for our Annual Report.

I really encourage members to have a look at the Annual Report – available on the MTA website, Toolbox or in hard copy – for a complete picture of everything we achieved in the period.

But I also thought it worth reproducing some of the key points here.

The 2024-5 year was one in which economic conditions were forecast to be more favourable than the preceding high inflation post-Covid period.

However, while inflation and lending costs did fall throughout the year, the anticipated recovery proved stubbornly elusive, with flow-on effects in several areas of the automotive sector.

Vehicle dealers in particular endured a difficult environment, with the cost of living affecting sales. Some found themselves stuck with high-cost electric vehicles less fashionable after the dialling back of clean car incentives.

06

But industry responded.

Competition for good quality used domestic stock thrived, and a focus on growing servicing and repair work substituted margin losses for many.

Repair businesses have had their investment in brand and systems tested, while collision repairers have had the lack of consumer funds for excess payments exposed as a barrier to quick repairs.

Some businesses struggled, while others have reaped the rewards of building brands and relationships that give their customers a reason to recommend them, and a reason to come back.

Accordingly, the year in review was a difficult one for many in the automotive sector to make significant gains. It is fair to say that though the resilience of members has been tested, membership numbers have remained strong.

I’m pleased to say that while members have been working hard, MTA has also been working hard on your behalf.

Radiator Magazine - November 2025

lee.marshall@mta.org.nz

Several notable achievements have been recorded, and our growth trajectory in national profile, through media and marketing, continues.

Now a couple of years into a process of reinvention, advocacy continues to be a success story.

With the change of government two years ago, our call to see MITO broken out of Te Pūkenga and put back into industry ownership and governance became the primary focus of our advocacy efforts.

Efforts that I am pleased to report have been successful. MITO will be the first work-based learning division to gain its independence, and the automotive industry will have its own dedicated standards setter. In short, everything we could have hoped for, and more. And because of MTA-led efforts to unite the industry behind a common cause.

For decades, labour and skills shortages have been the perennial constraint of industry.

And these hard-earned changes will be our best possible

avenue to making a meaningful difference.

Other advocacy wins include the immigration green-listing of industry roles, a trades pathway to residency, reduced compliance requirements for accessing the motor vehicle register (MVR), and a revised narrative from government on retail crime – in no small part due to the substantial media noise MTA was able to generate to accompany our advocacy.

Beyond that, our well-respected member HR consultants provided over 4000 hours of assistance to members, while the mediation team dedicated 6000 hours of labour to resolving customer disputes. All for the benefit of members and in many cases the motoring public.

N3 continued to provide members with millions in partner savings, a preferred MTA Afterpay rate became a rapid success with over 1000 members taking up the offer, and we hosted over 500 training and social events across the country.

After significant investment, I’m also pleased to say AUXO launched AUXO Workshop – a product built from the ground up

– part of a plan to eventually replatform their respected legacy SAM and Orion products. The rapid uptake of the product evidence it has already found a home, and a success that can only grow.

In the coming year, we look forward to bedding down changes to our membership engagement methods and utilising technology to create efficiencies where possible.

Regional Committees are gone.

In their place, we must now work hard to ensure sector based Expert Advisory Groups (EAG) and Regional Networks succeed.

As always, we strive to promote the MTA brand to consumers, so they recognise, trust and seek MTA members for their business. Providing a competitive advantage to members is, and will remain, a top priority.

I thank all members for their ongoing support and look forward to working with all members and industry over the coming year.

Outstanding Service Awards MTA is made up of around 4000 members who make a significant contribution to our thriving automotive industry. All members enjoy the benefits of membership; but only a small portion are prepared to invest their time, skills, and expertise into enhancing and improving MTA for the benefit of everyone.

Once a year, we take time to recognise and honour those who have made an ongoing and highly valued contribution to the association.

The MTA Outstanding Service Awards are only given to a handful of people each year, and recognise exceptional commitment at a national level. Last year Wayne McCurdy of McCurdy Trucks in New Plymouth and Hamish Miller, Auto/Eng Academic Leader at Otago Polytechnic and former MTA Aoraki East Coast Regional Chair, received the MTA Outstanding Service Award for their commitment and far-reaching work in the sector and community.

• Do you know someone who’s made a significant contribution to MTA and would be a worthy recipient of the Outstanding Service Award? Email: simon.bradwell@mta.org.nz for more details, or visit the MTA Toolbox.

Noho ora mai; Lee Marshall

Radiator Magazine - November 2025

07

Minister Erica Stanford has her hands firmly on the wheel of her two portfolios.

Stanford’s shake-up: New industry-led pathways

she admits, “but the first thing we were very keen to do was make sure that our vocational pathways, which we are now calling industry-led pathways, are of equal standing, equal value, and seen in people’s eyes as equal to academic subjects.”

It will be music to the ears of many of our members and trades sectors who’ve long been calling for schools to better prepare students for hands-on careers.

Stanford says the goal is a curriculum driven by industry, one that’s aligned with the skills employers need.

“What we do want to see,” she says, “is a curriculum that is driven by industry, so it’s aligned with the skills that industry knows are important to the sector.”

Sounds good, and it’s something MTA have been advocating for years.

With our industry gradually

shifting towards electric vehicles and greener transport, she suggests the recently introduced subject, Mechatronics, will play a role in preparing future automotive technicians.

Building the blueprint Stanford acknowledges there’s still plenty to figure out.

Training could take place in schools, businesses, or at a Polytech, depending on where in the country it is being undertaken.

“How it will work is yet to be seen,” she says.

“There’s a number of them, some will be at a Polytech, others through a Private Training Establishments (PTE), and others in school.

Things like automotive engineering, which is now going to be a subject, may well be with a PTE.” Who will do the teaching, and

There’s no doubt Erica Stanford’s on a roll. She recently came out top in the Mood of the Boardroom survey of business leaders and has won widespread praise for her performance.

As Education and Immigration Minister, Stanford is spearheading a major rethink of how young Kiwis prepare for trades – including automotive.

But how does it work in practice? Radiator recently sat down with the Government star to find out. Oh, and to ask if she could ever work with the Greens...

As both Minister of Education and Immigration, Erica Stanford has made no secret of her ambition to rebalance the education system and tweak immigration to meet the demands of the day.

And when she sat down to talk about the new industry-led pathways for high schools, there was one message she wanted to

08

make crystal clear, vocational education is about to get the respect it deserves.

Government is introducing new strengthened industry-led subjects.

These subjects include primary industry, health and wellbeing services, outdoor education, automative engineering, building and construction, infrastructure

Radiator Magazine - November 2025

engineering, mechanical engineering, tourism and hospitality.

The subjects are planned to be phased in from 2028.

But as with any big policy shift, the devil is in the detail, and for now, much of that detail remains under construction.

“We still have quite a way to go to work out the details,”

Erica Stanford with MTA Head of Advocacy James McDowall.

what qualifications they’ll need, is another question that there is no answer for yet, the detail is still being hammered out.

Industry feedback has been blunt when it comes to too many students leaving school without even the basic mechanical or digital literacy needed to start an apprenticeship.

MTA wants to see practical, technical subjects back in the classroom.

Stanford’s response is refreshingly direct.

The short answer to that is: “yes.”

But, she adds, the onus will be on industry to step up and lead.

Blue-green vision When asked about her political leanings, Stanford laughs that she’s always been a “bluegreen” National supporter who believes in practical environmentalism.

This has been something of a burning question ever since her maiden speech where she stated, if the Greens "could just relax a little bit... they could do so much good."

“There was a time when I was open to working with the Green Party,” she says.

“That was eight years ago, a very different Green Party, and very different people in it.”

She still likes the idea of a Green party that can work across the aisle on environmental issues, but she’s not convinced today’s Greens are that kind of partner.

“They used to be a party that had more care for the environment. I’ve always loved

Radiator Magazine - November 2025

09

At a glance: Erica Stanford Erica Stanford holds two major portfolios — education and immigration — that are central to the future workforce.

Background and roles • Member of Parliament for the electorate of East Coast Bays since 23 September 2017.

• Bachelor of Arts with First-Class Honours in Political Science (minor Māori Studies) from University of Auckland.

• Prior professional roles include export sales jobs with New Zealand manufacturers; four years working in the electorate office of former MP Murray McCully, and producing reality TV show Noise Control.

• Appointed Minister of Education and Minister of Immigration in the Sixth National Government, November 2023.

• Key initiatives include a major investment to expand learning support for children with high and complex needs and immigration reforms aimed at strengthening system integrity and skills-based entry.

Controversies In May this year, Stanford admitted that she used her personal Gmail account to handle ministerial correspondence. She described the practice as “untidy”.

While defending her emailuse practices, she remarked in Parliament: “I receive a lot of unsolicited emails — like, for example, things from people in India asking for immigration advice, which I never respond to. I almost regard those as being akin to spam.”

10

the idea of a Green Party that could go left or right — but I’m not confident that the Green Party of today are that party.”

Migrant skills On the labour side, Stanford says while the economy’s slowdown has taken pressure off employers for now, she’s confident immigration settings are ready to respond when the market rebounds.

“We’ve been working really hard on a couple of things,” she says.

“New pathways to residency, the new skilled migrant pathways,

will be coming in mid-next year.”

The newwskilled migrant pathways to residency are set to open in mid-2026, include a Skilled Work Experience pathway and a Trades and Technician pathway. These are designed to help New Zealand businesses retain experienced workers who were previously unable to gain residency and will provide new routes for individuals with significant experience but perhaps different qualifications.

It requires a migrant to have two years of work experience in

Erica Stanford and PM Christopher Luxon visit an automotive business in her East Coast Bays electorate.

the relevant occupation in New Zealand and be working for an Accredited Employer when they apply for residence.

These new settings aim to speed up the process and give skilled migrants certainty.

“It’ll only take around 18 months for qualifying migrants to get the green light,” she explains.

“That already sends a signal that we value their skills and experience, that there’s a place for them here in New Zealand.”

With trades and technician shortages still looming, she says the changes should make

it easier to attract and keep the talent we need.

“With the new skilled migrant pathways, a lot of those Green List roles will become redundant.”

The updated Skilled Migrant Category includes three main options, from experienced workers earning above the median wage to tradespeople with recognised qualifications and solid local experience.

Looking ahead For Stanford, the future of trades training is all about collaboration, schools, industry,

and providers working together to create a workforce pipeline that starts long before an apprenticeship does.

She envisions students “working on the tools” whether in a school workshop, a local business, or a PTE, gaining real-world skills while still earning their NCEA credits.

It’s not all mapped out yet, but for the automotive sector, hopefully, it’s a step toward a future where the classroom smells a bit more like oil, and a little less like whiteboard markers.

Stanford visits MTA member Brake and Auto Services in Browns Bay.

Radiator Magazine - November 2025

Radiator Magazine - November 2025

11

New directors join MTA Board Two new directors have joined the MTA Board as a result of this year’s election. They join returning Director Jason Land, who retained his place.

Radiator asked all three for their reaction and goals on the Board.

Isaac Heron New MTA board member Isaac Heron brings more than two decades of hands-on automotive industry experience and a passion for innovation to the table.

“I’m looking forward to being part of the MTA Board and I think I bring a diverse set of skills to the table,” Isaac says.

“I’m adept at strategic planning, stakeholder engagement and developing innovative solutions.”

Isaac’s career has spanned almost every corner of the industry —

from working on the parts floor, to leading teams, and now into the technology sector with PartsTrader, where he’s helping shape the digital future of parts supply.

His mix of practical know-how and forward-thinking makes him a strong addition to the MTA Board.

“I have a very strong love for the car scene,” he says. “One of the things I’m really keen to focus on is bringing people back into the industry — new starters, apprentices, and even those looking to switch careers.”

With real-world experience,

Isaac Heron.

12

Radiator Magazine - November 2025

leadership skills, and passion for the trade, Isaac says he’s eager to be part of shaping the future of MTA. “I’m passionate about the automotive industry and look forward to contributing to MTA’s continued success.”

Isaac is traveling to SEMA (Specialty Equipment Market Association) in Las Vegas this month and looks forward to sharing his insights from the event with the Board.

Dave Boot A familiar name and face to many members, EVCity’s Dave Boot brings with him a strong voice for quality, professionalism, and pride in the trade.

Dave is well known to members through his time as Chair of the Coast-to-Coast Committee, and says he’s looking forward to getting stuck in.

“I’m thrilled to be involved and looking forward to rolling up my sleeves and doing some work for once.”

A passionate believer in what the MTA badge stands for, Dave has long argued that being a member isn’t about being cheaper, it’s about being better.

“It’s about raising the standard.

That’s why you became a member.

You knew you did a better job, and you wanted to join the team that stood for exactly that,” he says.

Dave acknowledges that the current economic climate can make it tough for businesses that strive to maintain high standards.

“At times it can feel hard to soar like an eagle when you’re surrounded by turkeys and vultures.

And in today’s economy, it can seem like we’re all caught in a race to the bottom,” he says.

Dave believes MTA members consistently deliver better value, better service, and a higher standard.

“My mission, as part of the Board, is to remind the motoring public of New Zealand what that bright blue badge really means. Let’s get the message back out there.”

Jason Land Jason Land returns to the MTA Board with a focus on futureproofing the industry.

Jason, who owns Collings

Jason Land.

Automotive in Hamilton and cofounded ADAS Experts, a national calibration network, says being voted back in feels both validating and energising.

“Previously I was appointed to the Board and now I have been elected which means a lot to me.”

“I’m keen to roll up my sleeves and get stuck in. I see a lot of things we need to work on, and this is a great opportunity to have a voice at the table,” Jason says.

With over two decades in the automotive trade, Jason brings deep technical expertise and a strong understanding of how fast the industry is changing.

“The industry is rapidly evolving, and we need to stay ahead of it for the benefit of our members,” he says.

“Pace and performance are critical in business, governance, and even in my motorsport interests.”

Jason says he’s proud to represent MTA members and sees his role as helping ensure the sector not only

Dave Boot.

adapts to change but leads it.

“I have a clear vision of an industry that leads with confidence and purpose. My commitment is to make sure MTA members don’t just keep pace, but thrive,” he says.

His ambition is to see MTA member businesses recognised as professional, trusted, and essential.

Jason’s passionate about lifting the industry’s profile, attracting talent, and creating opportunities.

“By embracing innovation, new technology, and forward-thinking practices, I’m committed to helping ensure our sector is respected, sustainable, and resilient.”

“I want to focus on what’s right for all sectors of our industry and continue to drive MTA to be strong, relevant, and future-focused.”

Radiator Magazine - November 2025

13

With new business ventures demanding her attention Andrea Andrew is taking a break from MTA’s Board of Directors.

Comma, not a full stop: Andrea Andrew steps back After six years as an MTA Director Andrea Andrew is stepping back from governance. But don’t assume that’s the last we’ll see of her.

“This is a comma, not a full stop,” she says.

For Andrea, the decision to take a break from the MTA Board wasn’t easy, but it was practical.

Her thriving WoF consultancy and training business has taken off in recent years, and the growing workload meant something had to give.

“A couple of years ago, the opportunity to re-establish my face-to-face WoF group training came about,” she says.

14

“I’ve been touring New Zealand ever since, completing these training events on top of my consultancy business. I’ve also started importing and selling WoF test equipment, and with everything on an upward trajectory, I knew I couldn’t give 100 percent to both the Board and my business.”

That’s not all.

Andrea still oversees management of her business Pro Bars, even if she’s no longer involved day to day.

“So, I had a hard decision to make.

I didn’t put myself forward for this year’s election, but I’ll definitely be back.”

Radiator Magazine - November 2025

Leading through change Looking back, Andrea says her proudest moments have been shared ones, collective achievements by a Board.

“All achievements have been as a group, not me individually,” she insists.

“But definitely, the COVID response stands out.

“MTA evolved at pace during my tenure, from the Auckland campus and DEKRA training to CEO transitions and the move from regional structures to EAGs. The forward thinking and investment that’s gone into keeping MTA relevant for the future has been

huge.”

Governance itself has been a learning journey.

“The Institute of Directors training has been terrific,” she says. “But every election brings new people and new perspectives, it means a fresh way of thinking about governance each time.”

Balancing the load Running multiple businesses while serving on the MTA Board could easily become overwhelming, but Andrea says preparation and commitment made it work.

“Before my first MTA Board election in 2019, I made sure I had the time to do the job properly.

I didn’t just want to turn up to meetings — I read all the papers, stayed informed, and kept up with reports and events. It’s been a big commitment, but a very rewarding one.”

Even as she steps back, Andrea remains vocal about key industry issues.

“From a WoF point of view, inspection timeframes need to be corrected,” she says.

“We’ve started to make progress on recycling, including EV batteries, but there’s still a long way to go.

And I’d really like to see a more balanced view of vehicles. ICE cars aren’t all ‘dirty’ and EVs aren’t all ‘clean’. The conversation needs more nuance.”

Sharp shooter Andrea’s energy doesn’t just show in boardrooms and business.

Fresh from the World Shooting Championships, in Hamilton, she brought home a gold in her grade, silver in the ladies’ teams, and bronze in her division.

“It went really well; I’m already looking forward to Toowoomba next year.”

For now, Andrea’s focus is on her businesses and training commitments, but she makes it clear she hasn’t closed the door on MTA governance.

“I told the Board — I’ll be back, maybe in a couple of years.”

MTA President Sturrock Saunders commends Andrea’s decision to take time to focus on her businesses.

“Andera has made an invaluable contribution to MTA and on behalf of the MTA I thank her for the time effort and commitment she has made over the last six years.”

Being part of the Board has been a big commitment but a rewarding one.

Andrea with MTA Board members show support for the nation's COVID response.

Radiator Magazine - November 2025

15

Kiwi craftmanship: inside TrailLite’s dream factory An array of motorhomes lined up and ready for the open. built here, so we have total control over the quality and finish.”

Inside, cabinetmakers, upholsterers, electricians, and engineers work side by side — a team of specialists who bring each mobile home to life.

And these aren’t just any campers: TrailLite’s premium models start around $360,000.

Once the frame is fitted, the floors go down, cabinetry is installed, and the outer-walls and roof are fitted.

Every stage a mix of hands-on

Luxury cabinetry is fitted before the walls go up.

craftsmanship and high-tech input.

Creating experiences Auto electricians check everything is in order and the final step for the campers is compliance checks, then the new unit is then ready for the customer.

The final step for the campers is compliance checks and the new unit is then ready for the customer.

In a separate building, a CNC (Computer Numerical Control) router carves wall panels with millimetre

accuracy.

These are for the next order of campers coming onto the assembly line.

The crew lays out the wiring looms and the whole assembly process starts again.

“There’s huge pride in what we build,” Shaun says.

“We’re not just making vehicles — we’re creating experiences. Every motorhome that leaves here carries a bit of our story.”

Brothers in business, Shaun and Adam Newman taking the family motorhome business on a journey into the future.

Based in Pukekohe, just south of Auckland, MTA member TrailLite has been crafting motorhomes and caravans for more than 65 years.

What began as a small family workshop has evolved into a modern design and manufacturing hub that’s survived changing markets and thrived by focusing on craftsmanship, innovation, and quality.

Brothers Shaun and Adam Newman now head the company, taking over from their father, who purchased TrailLite from founders Ray and Merle Smaill back in 1980.

“We didn’t have a huge amount of interest in the business when we were younger,” Shaun admits.

16

“But as we got older and looked at what Dad had built, we realised it was pretty cool. We could see loads of potential and there’s a real feel-good factor in selling people their dream.”

Covid saw a surge in demand as more Kiwis, particularly baby boomers, chose to explore their own backyard rather than head offshore.

“The cool thing is that when you sell these campers, people have been dreaming about them for years,” Shaun says. “It’s a growing lifestyle choice.”

The brothers now share the role of joint managing directors: Shaun oversees manufacturing, while Adam manages the retail and customer experience

Radiator Magazine - November 2025

side of the business.

Family at heart Step inside TrailLite’s Pukekohe factory and the motto on the wall sums up the ethos perfectly: “A family business — in it for the journey. We treat our crew and customers like family.”

It’s a busy operation, with around eight vehicles on the assembly line at any one time. New cab-and-chassis units arrive ready to be transformed into bespoke motorhomes, each tailored to the customer’s individual needs.

“They’re built on a steel frame fitted to a brand-new chassis,” Shaun explains.

“Every component is designed and

The final touches are added with the roof fitted then it’s on to the interior.

With an on-road price over $300,000 luxury is what it’s all about.

Radiator Magazine - November 2025

17

left, we sat down and made a plan for me to take over running the business.”

Like many second- and thirdgeneration successors, Alex already knew a fair bit about the business.

“As a kid I’d come in after school

Alex Owen relishes the challenge of taking on the business his grandfather started into the future.

From paintball to punctures: Alex takes over from Dad Succession isn’t always straightforward in family businesses but for Alex Owen, thirdgeneration heir to Henderson Valley Tyres, some outside management experience has been crucial.

Founded in 1983 by Alex’s grandfather, Charlie, and taken over by Alex’s father in the early 2000s, the reins are now shifting to Alex.

“About five years ago I told Dad I was keen to take it over,” he says.

“I’d had management experience running paintball centres in Woodhill Forest and over in Melbourne Australia.

“When a manager at the tyre shop

and do little jobs, then work weekends and school holidays. So it’s always been part of my life.”

Looking to make his mark on the business, Alex is figuring out what his version of Henderson Valley Tyres looks like.

“It’s really cool looking at what Mum and Dad have built, and now I’m working out what twist I can put on it to move it into the future.”

High on that list is a digital presence.

“Social media is a big one — we haven’t really pushed it yet, but I want to lift the company profile and tell our story properly.”

There are also more practical upgrades on the cards, like investing in a truck tyre machine to replace the “old-school hammers and bars” currently used to handle commercial work.

Despite sitting in a hotly-contested tyre zone — six competitors within a few blocks — the family business has something money can’t buy: loyalty.

“We’ve got customers who came to Grandad in the ‘80s and ‘90s — and now we’re serving their grandkids.”

Staff longevity is another asset.

One long-time team member, Mark, has been with the company so long Alex jokes, “I was one month old at his 21st.”

Rather than battling on price, Alex prefers to double down on quality and service.

“We don’t push the cheap brands.

Customers get what they pay for.

And they come to us because they want to talk to real people, not a call centre.”

Before Covid, the family ran two additional sites in Kelston and Swanson, but the pandemic forced consolidation. Alex, however, sees that as temporary.

“I’d love to expand again in time,” he says.

For now, the focus is steady succession and building on a 40year legacy.

Alex was a baby when longtime team member Mark had his 21st birthday.

It’s a business that has survived on loyalty and maintaining a standard of quality.

Updating some of the aging equipment is high on the list for future developments.

18

Radiator Magazine - November 2025

Radiator Magazine - November 2025

19

OEM was born out of the frustration of finding the right reversing camera.

It’s taken blood, sweat and tears and a lot of money to develop EV chargers that are safe and built for local conditions.

Tech pioneer charging ahead When you think of tech start-up founders, you might picture Silicon Valley entrepreneurs hunched over laptops.

But Paul O’Connor, Founding Director of OEM Audio and longtime MTA member, is cut from very different cloth.

He has a knack for spotting new trends before they take off — in fact he imported New Zealand’s first Toyota Prius in 2001, long before hybrids were fashionable and that same curiosity eventually steered him into developing EV charging points.

“It all started because I couldn’t find a decent stereo with a reversing camera that didn’t cost the earth,” he recalls.

Working behind the scenes, Paul’s wife Sonya is part of the businesses success.

20

Radiator Magazine - November 2025

“I found one that was four grand, and the map was two years out of date. Everything available at the time was disappointing, so I decided to make my own.”

Ten prototypes, five manufacturers, and countless late nights later, OEM Audio was born.

What began as a modest range of reliable reversing cameras quickly grew into the Lumina Audio multimedia systems, and from there, the evolution to EV charging technology was almost inevitable.

“We thought we’d sell 50 chargers a month,” says Paul, “But it turned into something much bigger.

“One of the reasons we’ve succeeded is because we’re part of the MTA — people trust that standard, and they like dealing with someone who’s accountable.”

That success didn’t come easy.

“There’s been a lot of blood, sweat, and tears invested to get these chargers right for New Zealand,” Paul admits.

“They’ve got to be robust, able to hang on a fence, lie on the ground, and handle whatever the weather throws at them.”

Each charger is built with the practical realities of Kiwi life in mind and safety is paramount, with temperature sensors integrated into a simple 10-amp three-pin plug.

Chinese partners Behind the scenes, Paul partnered with trusted manufacturers in China and regularly attends international trade shows to stay ahead of the curve.

His original vision was to assemble the chargers in Christchurch, but a change in government policy and the scale of early demand made local manufacturing unviable for now.

“We’ve spent years refining these, testing, redesigning, and testing again. It took three or four years of progress before we released our latest model early last year. It cost a lot, and it’s built to last.

“It’s also about product stewardship, I want it to last at least seven years, and part of the process is listening to the market, we take feedback from installers, dealers, and EV drivers to make each version better.”

Even though it has taken a lot more time and money than he ever envisaged it would to develop Paul is on the lookout for the next problem to solve.

“There’s a lot more to come,” he says, “I’ll keep developing ideas — I can’t stop.”

One of the highlights of the business is the opportunity to attend tech show in Hong Kong.

Whitakers Chocolate is highly prized by business partners in Hong Kong.

Sleek and safe the OEM-designed EV charge point.

Radiator Magazine - November 2025

21

Violet Farrell, Mikayla Denston and Bobbie Glasier a new generation inspiring women in the workshop.

Trailblazing trio on the tools in Dunedin Three female technicians are making their mark at MTA member Cooke Howlison Dunedin.

They have recently completed the company’s automotive programmes and are passionate about encouraging other women to give it a go.

Violet Farrell (30), Mikayla Denston (27), and Bobbie Glasier (24) all began their studies with Otago Polytechnic's Automotive Engineering programmes, before securing jobs at one of Cooke Howlison's branches.

They all have one thing in common - all were inspired to get into the industry after growing up around

22

car-enthusiast family members.

Automotive technician and vehicle inspector Violet says her older brother was always working on cars and would often rope her in to help.

While initially hesitant, she quickly grew to enjoy the side projects in their garage.

That early experience stuck with her and in 2016 signed up for Otago Polytechnic's pretrade programme in Automotive Engineering.

Violet continued that learning journey while working full-time at Cooke Howlison, recently clocking up almost nine years of training-

Radiator Magazine - November 2025

in-work with her NZ Certificate in Electric Vehicle Engineering Level 5.

Bobbie Glassier got her love of vehicles from her mechanic father.

As a teenager the apprentice automotive electrical technician would often find herself at the racetrack checking out the action.

"I liked watching them. I just didn't know anything about them," she says.

"So I thought, why not try it out.

See what happens?"

Bobbie admits to being "incredibly shy" when she first began her apprenticeship but says having a

few female workmates definitely helped reassure her she was in the right place.

"I've always looked up to Violet.

Because it was like, wow, someone's where I want to be," she says.

"And it's really nice from a younger perspective to see that you can really do it and that it's possible."

She's now keen to “pay it forward”, helping support other young females coming through.

Cooke Howlison currently has three pre-trade female students from Otago Polytechnic on their team.

"Entering a workplace with so many older men can sometimes be quite daunting and put doubts in your mind,” Bobbie admits.

"But when you've got other female role models in the workplace, it helps reassure you."

For Mikayla Denston, there was no hesitation about her intended career path, and heading into a male-dominated industry didn't faze her at all.

She left high school in year 11 to study at polytech.

"A big thing I liked about polytech compared to high school was they treated you like young adults, not like kids."

"We got lots of support and they gave you the push that you needed."

Starting with a level 2 mechanical and engineering course, she impressed during work experience at Cooke Howlison's Holden workshop and was taken on for her automotive engineering apprenticeship.

Jayden Hall, service manager at Cooke Howlison Toyota, says the three female technicians are all high achievers, especially with the auto electronics side of the

business, and have shown an eagerness to keep on learning.

He says having quality candidates coming through from the polytech for work experience is also a great foot in the door, especially now that jobs in the industry are back in demand.

"We have a bit of a wait list to be an apprentice here," he says.

"It's a hot topic again, people want to join the automotive trade.

Whereas five years ago you couldn't get anyone."

Senior lecturer in Automotive Engineering at Otago Polytechnic, Tim Wallace, says Cooke Howlison has been leading the way in creating meaningful opportunities for women in the automotive industry.

"By hiring wāhine who've completed the Level 3 New Zealand Certificate in Automotive

qualification and supporting them as they continue their training through Otago Polytechnic, they’re showing how strong partnerships between industry and education can drive real change."

Jayden believes making the industry more welcoming and inclusive for female workers is just part of a broader changing of the guard in the industry, as some of the older generation start to retire and the types of vehicles coming through gradually changes.

Otago Polytechnic is also investing in its female learners through a Women in Trades programme, which offers vital support, mentoring, and connection for likeminded women while they study.

Both men say initiatives like these are helping reshape the automotive sector, proving that diversity and support strengthen both the workforce and the industry’s future.

It’s a bright future ahead for the trio who all share love of vehicles and an eagerness to learn.

Radiator Magazine - November 2025

23

Smoko Stumpers

Test your knowledge with our five-minute monthly motoring quiz.

Trusted by leading tyre retailers and workshops country wide

PVC Interlocking Flooring PVC Flooring Solutions Servicing NZ wide

Ratings:

4. Can you tow a trailer on a learner or restricted licence?

1/5: Put your L plates back on.

Our unique manufacturing technique ensures longevity. Perfect for heavy machinery and high volume traffic.

4/5: Close but no cigar.

5/5: Congratulations, you’ve outrun The Chaser.

Black only

Floor Protection

Slip resistance

Safeguard your existing floor from damage and wear, extending its lifespan, and perfect if you are leasing the premises.

Prioritise safety with non-slip flooring that reduces the risk of accidents.

.

Automotive events 2025 The Stragglers Rod and Custom charity show.

The format will be the same as the last 2 years, which means a 3 day event for those interested in attending the full weekend.

It will start with a meet and greet on the Friday 21st Nov, then Saturday will be a mystery cruise and Saturday night will be a social. There will be more information released shortly on those events.

Our PVC mats reduce impact, vibration, and abrasion, making them perfect for high-traffic areas and heavy machinery.

mats tested up to 5kV ensure protection against electrical shocks and are ideal for EV maintenance.

Answers on page 60

Cambridge Lake Karapiro

Excellent impact resistance

Safety Mats for Confident EV Maintenance

5. How many road cones are estimated to be in NZ: 1 million, 3 million, 5 million?

3/5: Middle of the road.

100% Recycled PVC

Finance available with MTF First Avenue. Responsible lending criteria and checks, terms and conditions apply.

See mtf.co.nz/terms

Wellington Hot Rodders Breakfast Wellington Car Museum and Cafe 1st Sunday of Every Month!

Buffet Style from 8.30 am till 9.30 am. Bring your Hot Rod, Classic or Muscle Car. Hang out with like-minded people

Cruz’n The Bayz 0278830888 info@duramatnz.co.nz

24

Radiator Magazine - November 2025

2. What country do Leapmotor cars come from?

3. In 1901, William Harley came up with a design to put a motor on a what?

2/5: Hit the books, rookie.

Exceptional strength and quality

1. Complete the song lyric: “Baby, you can drive my car/Yes I’m gonna be a …”

Cruz'n the Bayz has grown over three years, and many have enjoyed this fantastic event is open for ticketing now so everyone can plan for Cruz'n the Bayz 2026.

Over 4 days cruise Northland with likeminded classic/hot rod/muscle car and bike enthusiasts from all over Aotearoa NZ. The cruise will travel through our local communities who are supporting the event with music/entertainment, local cuisine and

welcoming celebrations.

Cruising from Paihia daily to surrounding townships.

Thu 5 Mar 2026–Sun 8 Mar 2026, 8:00am–10:00pm Ala Moana Motel in Paihia have come on board with an Earlybird 3 nights' free accommodation during the 2026 event.

Register for Cruz'n the Bayz at Eventfinda between 1st May to 1st October and you're in the draw.

Call 0800 BUY TIX (289 849)

Ngatea The 9th annual Ngatea Customs and Classics and Van Revival shows are on!

Saturday 27th December, Hugh Hayward domain, 9am to 1pm. All gate takings to local charity.

Taupo Rod and Custom Club 50th Anniversary Cruise, show and shine, dinner and music.

6th to the 8th of February 2026.

Timaru

Cruises, Dances, Quiz Night, Gala Day, Stalls, Food Stalls, Laps at Levels, Best Dressed competition, music, entertainment, BBQ’s, raffles, kids’ scavenger hunt, and so much more.

General public are welcome at Laps at Levels and the Gala Day, entry by way of donation into one of our donation buckets.

For tickets the visit our Caroline Bay Rock and Hop website.

Thursday 13th / Friday 14th / Saturday 15th / Sunday 16th March 2026.

Waitangi Cruz'n the Bayz Waitangi Sports Grounds, 1 Tau Henare Drive, Paihia Thursday 5 March 2026 - Sunday 8 March 2026

Kinloch Tomo’s Saws and Mowers Kinloch Car Show Sunday 7th December 9amto 12 noon Kinloch Domain

Caroline Bay Rock and Hop Timaru plays host the 7th Caroline Bay Rock and Hop, featuring Classic, Custom and Vintage.

4 Day Car Show and Rock and Hop.

Radiator Magazine - November 2025

25

MTA member benefits and offers

Every month we reply to members’ questions and comments drawn from conversations with the MTA team. Do you need advice or an answer on something? Radiator would love to hear from you. Please email simon.bradwell@mta.org.nz.

If you find you are looking for any stationery products that seem to have disappeared, please call your MSO to discuss so we can help.

Some products have been discontinued and if you don’t order them very often, you may not have been aware of this. Save your time and check with us first.

When business slows down, I have found taking on work that I wouldn’t normally take on can be enjoyable and educational for staff. Now we don’t just fix cars, we have a go at anything that comes through the door – lawnmowers, leaf blowers, go carts.

It always pays to think outside the square and use the tools you have to create the best advantage.

Make the most of your membership and take advantage of the value on offer from our business partners. For more information visit the MTA Toolbox or give us a call on 0800 00 11 44.

bank account. If there’s a delay, call our redemption team.

Vouchers and Afterpay Service stations should not be letting customers purchase MTA Gift Vouchers with Afterpay as it is a conflict of interest in a number of ways.

Another thing that’s worth remembering is that it’s at a member’s discretion whether they want to give cash as change for the remainder owing on a gift voucher. MTA discourages sites from doing this, especially if they have customers who want to do it regularly.

Afterpay

Health, Safety and Wellbeing

Offer Afterpay at a special MTA rate and attract more customers with Buy Now Pay Later convenience.

We offer tools that help your business stay compliant and safe. Support is available for members and their staff dealing with life’s challenges.

ASURE Accommodation 10 percent off 40 ASURE Accommodation Group properties throughout New Zealand.

AUXO Software Increase profits with leading comprehensive solutions for automotive dealers and workshops.

Boost Ready-made employee benefits package in a simple phone app.

Cardlink Save thousands with transaction fee discounts for Service Stations.

DebtorInfo Makes getting paid easy, effective and affordable.

Members get a highly preferential rate.

Eftpos NZ

With Christmas just round the corner, a reminder that MTA gift cards are no longer available.

MTA Gift Vouchers are the way to go, and remember you can on-use/recycle the vouchers, or you can send them back to MTA via courier. If you send them back via post, please address them to PO Box 9244.

Another thing to remember is that redeemed voucher money will be reimbursed on the following Monday/Tuesday, so don’t forget to check your

26

Radiator Magazine - November 2025

Service IQ for fuel station staff has proved to be a great thing. I have put several of my staff through and it has given them a lot of confidence and encouraged them to stay in the industry.

That’s great to hear. For the first time, we have industry-aligned, NZQA-recognised qualifications that staff can earn on the job. It’s about lifting capability, improving retention, and showing that the fuel sector is a serious career choice.

MEMBER BENEFITS

What you're telling us

25 percent off terminal rental and free credit card surcharging.

Employment Advice Our HR team are on hand to help you with staff and employment issues. Access a host of free HR resources and templates on our Toolbox.

Gallagher Insurance A business insurance solution designed specifically for MTA members.

Gift Products These MTA products have been designed to keep the MTA brand in front of consumers and encourage spend back to MTA members.

mta.org.nz/toolbox

Interislander Ferries 10 percent off the best available fare when you cruise between islands.

Just Water Keep staff hydrated with 15 percent off water coolers and supplies.

Mediation Advice Our free mediation service can help you handle issues with customers before they escalate.

MTF Finance MTA have partnered with MTF Finance to provide a finance solution aimed to help your customers pay for repairs, maintenance, parts and accessories that exceed $1500.

n3 Business Buying Power Free access for members. Last year members saved an average of $7,566 using n3 suppliers.

Our Auto Service repair data and diagnostics at great rates.

Regional Opportunities MTA hosts over 500 training and social events per year for members and staff.

Scenic Trains Enjoy great journeys of New Zealand with 10 percent off the best available fares.

Triton Hearing Free hearing checks and an extra 10 percent off hearing devices and protection. *All business partner offers are subject to their own individual terms and conditions.

Radiator Magazine - November 2025

27

Insights and inspiration: AutoTalk Live Christchurch

Tuffley offered an update on the current and future state of the market, grounding the day’s insights in economic reality.

Technology took centre stage next as Michael Cross from Auto IT unpacked the transformative potential of automation, data, and digital management systems.

He pointed out data is no longer just information, it’s a profit centre, and illustrated how smarter systems can boost performance across the board.

Continuing the digital theme, Nathan Cargo took attendees through the art of auditing digital marketing to improve profitability — a practical reminder that online presence and precision can make or break business performance in 2025.

The event wrapped up with Mark Greenfield, who drove home the importance of turning customer feedback into measurable performance. His presentation focused on the power of first impressions, social media,

and online reviews — urging dealerships to treat every post and comment as a potential customer connection.

Reflecting on the strong turnout, AutoTalk Managing Editor Richard Edwards says the response from the South Island trade was outstanding.

“I can’t thank the South Island industry enough for your support,” he said. “The engagement and enthusiasm exceeded all expectations.”

A panel discussion gets underway unpacking the challenges of finance in a tough market.

MTA-sponsored AutoTalk Live Christchurch delivered an afternoon packed with insight, inspiration, and forward-looking discussion about the future of New Zealand’s automotive sector.

More than 120 industry business owners and staff filled the room eager to engage with some of the country’s leading voices in automotive, economics, and digital transformation.

MTA Chief Executive Lee Marshall opened proceedings with a session on thriving through disruption in 2025. He explored what sets resilient businesses apart, sharing five key metrics to measure success, from generating revenue efficiently to maintaining happy staff and satisfied customers.

“The difference between a good business and a great one often comes down to the customer experience,” Lee told the audience,

28

Dave Boot leads a lively panel discussion on the Clean Car Standard.

Keynote speaker: MTA's Lee Marshall.

A warm welcome to our newest MTA members We’re delighted to have the following businesses join the MTA whānau:

Record numbers attended AutoTalk live 2025 in Christchurch.

setting the tone for an afternoon focused on improvement and innovation.

A lively panel discussion on the

Radiator Magazine - November 2025

Clean Car Standard followed, providing clarity and debate around one of the most talkedabout policies shaping the industry.

Then ASB Chief Economist Nick

Byfleet Ltd Tyres & More NZ Hamilton Autoworks Ltd MK Motorsport Ltd Christchurch BMW and MINI Total Automotive Hokitika Alt Tune Truck Services & Maintenance Ltd Western Auto Electrical Vehicle Inspection Centre Access Autos The Car Warehouse

ByFleet Ltd Eurotech Automotive & Tyres NZ Hamilton Autoworks Ltd MK Motorsport Ltd Christchurch Motor Group Ltd Sammy's Autos Limited Alt Tune Ltd Truck Services & Maintenance Ltd Western Auto Electrical Ltd Vehicle Inspection Centre 2005 Ltd Amberview Holdings Ltd The Car Warehouse LTD

Radiator Magazine - November 2025

29

POLITICAL COMMENT

Energy policy that works for mechanics

By Simon Court, ACT MP If you run a workshop, import parts, or drive a truck for a living, you don’t care about slogans from politicians. You care that the lights come on, the hoist goes up, and the power bill doesn’t flatten your margins.

This Government is focused on keeping the lights on and prices stable, with energy policy that supports reliability and affordability.

New Zealand needs a secure energy supply to keep the system steady and costs predictable. That’s why the Government is restoring confidence in domestic gas as a flexible backup while continuing to grow renewables. It means we’re less exposed to global price shocks and better placed to electrify transport and industry at scale.

The automotive industry runs on reliable, affordable electricity. The Government backs a full mix of energy generation – renewables like wind, hydro and solar, along with firm backup to keep the grid stable when generation drops.

30

This provides flexibility to expand renewables without compromising reliability.

The Government is also addressing barriers that have held back new generation and transmission upgrades. Under previous legislation, projects that everyone agreed were necessary could be tied up for years in consenting and legal processes, contributing to higher electricity prices.

Replacing the Resource Management Act will introduce clearer, more consistent rules based on practical environmental outcomes. The aim is simple: energy infrastructure that gets built instead of delayed, transmission that gets upgraded when and where it’s needed, and an investment climate that supports growth.

Over the next three years, these changes will enable more private investment in new capacity – including additional gas peaking plants, upgraded transmission and faster consents for renewables.

More capacity and competition mean greater security and

Radiator Magazine - November 2025

Simon Court

better prices for businesses and households.

These changes reflect commitments ACT took into Government through the coalition agreement, particularly restoring domestic energy security and replacing the RMA with clearer, more consistent rules.

Energy powers everything: workshops, factories, homes, EV chargers. Lower living costs and a stronger economy depend on electricity that remains reliable and affordable.

The Government’s energy strategy is focused on long-term certainty and technical resilience – ensuring the system can keep up with demand and support industries like automotive to grow with confidence.

• Simon Court is an ACT MP and is the Under-Secretary to the Minister for RMA Reform. The opinions expressed in this column are his own.

2026 scholarship applications are now open!

Fine tune the future of your business.

Apply for our scholarships to upskill your team through apprenticeships, traineeships, or professional development opportunities.

If you’re in the automotive, extractives, gas, drilling, or transport and logistics industries, invest in your people and your business today!

Applications close 15 December.

To find out more, scan the QR code or head to mito.nz/scholarships

ROAD TEST

Most improved: Subaru Forester AWD Hybrid The Forester returns in sixthgeneration guise, sporting a new and much improved hybrid setup. Is it a new benchmark in the competitive family SUV market?

Most manufacturers are now piling in on hybrid power, especially in the family SUV space. Subaru has been there with its Forester but its first attempt received a ‘could do better’ report card.

Now the popular mid-size high-rise wagon is back in its sixth generation, vying for most improved player status thanks to a new hybrid set-up.

The line-up consists of three model variants, and each is available with either a regular 2.5i boxer four or a hybrid version. It ranges in price from $49,990 for Forester AWD to $60,990 for the range-topping Forester AWD Hybrid Touring.

We suspect most will be more

32

interested to see how the petrolelectric version goes. While it’s more expensive (between $3k and $5k more, depending on the variant) than the 2.5i, it brings a better mix of torque and economy, for improved drivability. We had the Touring hybrid for the past week, so how does it fare?

New and improved While the previous e-boxer was a high-voltage hybrid powertrain, rather than a 48v affair, its overall system performance wasn’t grand.

This is much more like it. With a higher voltage system (259V) and larger motor, Subaru has opted to call it a strong hybrid. It uses hybrid components from its technical partner Toyota, pairing them with traditional Subaru traits such as its flat four and permanent all-wheel drive. The 2.5-litre engine breathes via the Atkinson cycle for

Radiator Magazine - November 2025

efficiency so is down on outright power. Where the conventional 2.5i makes 136kW and 247Nm, this one offers 121kW and 212Nm. However, there’s a traction motor living in the transmission housing and so its 90kW/276Nm can be blended into the mix. This is done via a CVT-type box, but not the usual belt-driven version of the regular Forester, rather one with a planetary gearset. And there’s the control unit and motor generator that ensure the system all works seamlessly. It keeps the 1.1kWh battery that lives under the boot floor charged. Subaru rates the overall output at 145kW, which is a decent step up on the 110kW of the old model.

As the hybrid bits drive through the transmission and transfer case, the Forester still has a mechanical AWD system; not as efficient as

some e-AWD systems (where a motor alone turns the rear wheels when needed; think RAV4) but superior when you need proper traction. And so Forester still has its off-road bent, designed to go a little further than your average crossover. In that regard, factor on 220mm of ground clearance and X-Mode. This traction control setting provides another level of surefootedness on iffy surfaces like sand and snow.

Bigger, plusher Forester has a new look, still rather upright, with a large glass house. That’s mainly for practicality reasons and good visibility. It’s a big Forester now, every generation growing in size. That reflects Subaru’s focus on the American market, being its biggest, which influences the chunkier styling that Subaru is pursuing.

Practically speaking, it has wide opening rear doors for easy access. There’s ample leg room for a five seater and good headroom, even with a large sunroof. While they have minimised the transmission hump, it still fouls legroom for anyone caught in the middle position. On that, three adults across is going to be a squeeze. Halflings fit better, seat comfort good despite a lack of a recline function and there are the usual Isofix points for car seats.

You might like the inclusion of the Subaru stars on the tread plates in the back, some dog paws on the door trims and a duck on the glass roof. Americans love those easter eggs.

Out back, you’ll find handy luggage space, the hold deep and wide. There’s a smidge less space in the hybrid, capacity rated at 484L, 12 less than the ICE examples on account of the battery beneath. The biggest loss is the spare wheel; there’s only a repair

kit. Hopefully that will get you back home when you’re out adventuring.

There’s spring-activated split folding, the seat backs dropping down handily. Unless the centre belt is in use. That still hangs from the roof, which is a bit annoying.

As for towing, it’s only rated to 1200kg, whereas the 2.5i can haul up to 1800kg.

While a new model, the Subaru faithful will find it all quite familiar up front. It’s fairly traditional, conservative even. There’s Subaru’s generic large portrait-oriented screen on the dash, a logical operator that might not be dazzling or bleeding edge, but works fine (and brings wireless Apple CarPlay and Android Auto connectivity).

A few shortcut buttons, like the one to axe the lane keeping, are good, though it could flick between menus more quickly.

The build is solid, the design

understated. It’s simple, logical, a few buttons helping operations, a conventional lever selecting the gears. There’s even a button to trip the odo, and a USB-A outlet if you haven’t migrated to USB-C yet. Though there is one of those too, and a charge pad. Digital dials help you mix things up from a driver info perspective, and there’s a multi-view camera system to ease parking missions.

Safe, stable, staid?

The Forester comes with a recent five-star crash rating, meaning it has all the prerequisite minders on board. Most are okay in action, except for the driver monitor system; it’s constantly on your case.

There is an obstacle detection system to prevent you crashing into things, but it kept registering the hedge on the driveway as a danger, refusing to allow us to turn around. We either had to turn it off

Radiator Magazine - November 2025

33

How does the new Forester compare with other top-spec hybrid SUVs? Subaru Forester AWD Hybrid Touring

in the menu system, or reverse out.

The active cruise control works well in traffic and on the motorway, the assisted drive mode keeping you centred smoothly too.

As to how it goes, as we said, it’s much improved over the previous model. Like they say, it feels strong off the mark, the torque flowing easily, smoothly for a refined drive.

Those are the hybrid’s hallmarks, the power delivery is always smooth, aided by a well damped progress and nicely assisted steering. It’s just easy, non-fussed. It will run in engine-off mode under light throttle loads, in slow moving traffic (3040km/h), and creeping around the car park. But generally the engine is working away most of the time.

And to the actual economy, we averaged 7.1L/100km, which is close to the rightcar.govt.nz figure

of 6.9, but north of Subaru’s quoted number of 6.2. That’s also more than what we have experienced on test from the Sportage HEV, RAV4 and H6 HEV, although the Kia and Haval were 2WD models, which were hovering around the high fives and mid-sixes.

It’s a happy highway cruiser, the ride absorbent on bumpy byways, and quiet too. A sea of calm, it is collected through the corners, the lumps sorted, roll minimised and understeer trimmed via brake nipping when pressed. The power delivery is more of the on/off variety, like a CVT of old. Being in the S mode doesn’t seem to help much, and neither do the shift paddles. It does kick on when you bury the gas, so overtaking is not an issue.

Worthy?

The top Touring hybrid is around $5k more expensive than the model it replaces, though brings with it a much improved powertrain; smooth, easy and reasonably economical, at least compared with its ICE alternative. Buy Forester for its offroad creds, refinement and general easy-going nature, all wrapped up in a very practical package.

Model

Subaru Forester AWD Hybrid Touring

Price

$60,990 / 6.2L/100km / 140g/km

Engine

2498cc / Flat 4 / DI

Max power

121kW@5600rpm

Max torque

212Nm@4000-4400rpm

Drivetrain

e-CVT / AWD

Fuel Capacity

63L

Speedo error

98 at an indicated 100km/h

0-100km/h

9.7s

Ambient cabin noise

70.9dB@100km/h

Battery

1.1kWh

Stability systems

ABS, ESP, TV

Safety

AEB, ACC, BSM, LDW, RCTA, ALK, AHB

Turning circle

10.8m (2.5 turns)

Tow rating

750kg (1200kg braked)

Tyre size

f/r-235/50R19

Service intervals

12 months / 15,000km

Warranty

3yrs / 100,000km

ANCAP rating

5 Star (2024)

Weight (claimed)

1763kg

Toyota RAV4 Adventure

Model Price Total output Fuel consumption Transmission Drive Parallel hybrid Weight Luggage capacity Towing Warranty

Toyota RAV4 Adventure $59,990 163kW 5.3L/100km e-CVT e-AWD 1760kg 542L 1500kg 5yrs/150,000km

Side profile: Subaru Forester AWD.

34

Radiator Magazine - November 2025

Radiator Magazine - November 2025

35

Nissan X-Trail Ti-L e-Power

Honda CR-V RS

Model Price Total output Fuel consumption Transmission Drive Parallel hybrid Weight Luggage capacity Towing Warranty

Model Price Total output Fuel consumption Transmission Drive Parallel hybrid Weight Luggage capacity

Honda CR-V RS $67,000 135kW 6.4L/100km Reduction gear FWD 1771kg 581L

Towing Warranty

750kg 5yr/unlimited

Nissan X-Trail Ti-L e-Power $57,990 157kW 6.8L/100km Reduction gear AWD 1911kg 575L 1650kg 5yr/150,000km

Kia Sportage HEV X-Line AWD

36

Model

Kia Sportage HEV X-Line AWD

Price Total output Fuel consumption Transmission Drive Parallel hybrid Weight Luggage capacity Towing Warranty

$64,990 173kW 5.9L/100km 6-speed auto AWD 1762kg 586L 1900kg 5yrs/150,000km

Radiator Magazine - November 2025

Haval H6 HEV Ultra

Model Price Total output Fuel consumption Transmission Drive Parallel hybrid Weight Luggage capacity Towing Warranty

Haval H6 HEV Ultra $45,990 179kW 5.8L/100km 9-speed dual-clutch FWD 1720kg 560L 1500kg 7yrs/unlimited

Radiator Magazine - November 2025

37

Blast from the Past Every month we revisit pages from Radiator's history.

38

Radiator Magazine - November 2025

Radiator Magazine - November 2025

39

SUPPLIED CONTENT

Extra Diligence, Please For nearly five years, vehicles that have undergone LVV certification have been fitted with an Electronic Data Plate (EDP). We’ve talked about this in a few previous MTA columns, but recent advice from NZTA has meant the time is ripe for a reminder – when looking at a vehicle that’s been LVV certified, its modifications must match what’s recorded on the EDP. The only way to know whether the modifications to a vehicle match the EDP data is to scan the EDP, or look it up on the LVVTA website. That little black disc doesn’t tell you anything about the vehicle unless you use it! NZTA added wording to the VIRM back in July, explaining that it’s part of a WoF to look up the details on an EDP, and that you can’t just use the fact the vehicle has an EDP fitted to assume everything is OK. The EDP isn’t live as soon as it’s fitted to the car, either – but the only way to know this is to look up the EDP! The EDP is attached to the vehicle once the LVV Certifier has finished their final inspection. The certifier then needs to send all of their inspection form-sets and photos through to LVVTA head office for processing. As part of processing a certification, LVVTA add the details and photos to the EDP Lookup page. This can take a week or two from the date of final inspection though, because certifiers send their paperwork in batches, and we’re also at the mercy of couriers. In the meantime, the vehicle isn’t considered LVV certified, because there aren’t any details of any modifications recorded when you scan the EDP. The VIRM says that an AVI needs to confirm the modifications to the vehicle are LVV certified - which you can’t do if there aren’t any modification details available!

NZTA have made us aware of a few instances recently of vehicles getting a WoF with an EDP that hasn’t been activated. There was no way for the AVI to confirm the modifications to those vehicles were LVV certified, as there was nothing loaded against those EDPs at the time the WoFs were issued. So, the only conclusion is that the AVI either didn’t notice the modifications, or didn’t bother to scan the EDP. Neither of these are good scenarios for an AVI to be in when their local NZTA person comes for a visit.

If you scan the EDP and there’s no certification details, fail the WoF and send the owner back to their LVV Certifier to see what’s going on.

Related to this is where vehicles have been changed after certification. In theory, this is easier than ever to spot with the introduction of EDPs, but again, this relies on the AVI checking the EDP data in the first place. It doesn’t matter

if the car has changed colour since the photos on the EDP were taken, but any Threshold-related modifications should be the same as what’s recorded on the EDP and shown in the photos.

As reported a few months ago, the exhaust Objective Noise Testing (ONT) system has moved onto using the EDP system too. So, any vehicle that undergoes an ONT from October onward will also be fitted with an EDP, which (like that used for modifications) will display images and details of the vehicle’s exhaust system as it was when tested.

Got a question that needs answering?

Have a topic that you’d like LVVTA to cover?

Let us know what you’d like to see in an upcoming LVVTA column at: info@lvvta.org.nz.

Masters Mastersofofworkwear workwear rental rental&&cleaning. cleaning.

If you want your staff to look clean and professional and save your company money with the least amount of hassle, We professional buy any kind and of workwear rent it back to you, If you want your talk stafftotoApparelmaster. look clean and save yourand company money with the least professionally launder and repair it and make sure you get the right gear where and when you need it.

amount of hassle, talk to Apparelmaster. We buy any kind of workwear and rent it back to you, professionally launder and repair it and make sure you get the right gear where and when you need it.

NEW ZEALAND, COVERED AT WORK

If you're seeing this screen when looking up an EDP, it's time to start asking questions. Kudos for scanning the thing in the first place, though!

40

Radiator Magazine - November 2025

To find out more, call 0800 808 820 or visit NEW online at apparelmaster.co.nz ZEALAND, COVERED AT WORK

To find out more, call 0800 808 820 or visit online at apparelmaster.co.nz

Radiator Magazine - November 2025

41

SUPPLIED CONTENT

From left: Cam Gardiner, Parts correspondent, Marcus, Tom Chettleburgh – Service Manager (Lower South Island).

Qualified. Homeowner. Humble.

apprenticeship, but it’s just a lot more straightforward,” he said of the experience. “Just simpler tasks—servicing, changing wheels.”

Before his 20th birthday, Marcus Anderson had already completed his Level 4 automotive qualification, bought his first home, and become a valued team member at TDX Limited in Dunedin.

Offered apprenticeships in all three businesses, Marcus chose TDX, where he continues to grow his skills, working on Volvo diggers and motors, diagnosing electrical faults, and repairing damage from operator crashes.

This year, Marcus completed the New Zealand Certificate in Automotive Engineering— Plant and Equipment (Level 4). Typically a five year programme, Marcus achieved his qualification in just over two years.

Marcus’s journey into the automotive industry began early.

From around the age of five, he was “pulling wheels off things and making trolleys and carts that go downhill and then crash and fall apart,” he recalls. “Just enjoyed it.”

“Mainly electrical faults really.

Mechanical things go wrong, but everything just wears out

MITO Training Advisor Gary Dench believes Marcus is a remarkable person, and one for

Marcus enjoys the hands on learning approach.

While at Bayfield High School, Marcus completed MITO’s StartUp® Ignition and StartUp® Accelerate micro-credentials, including work experiences across three different industry sectors—motorbikes, cars, and heavy machinery—in the same year.

“It was very similar to a normal

42

eventually,” he explains. “It takes a bit of thinking and figuring out what is happening and why it's happening.”

others to look up to.

“Marcus has a unique ability to retain information,” he says, explaining how easily Marcus would recall specifics of his training to great accuracy. “I would say his attention to detail and his administration skills would probably be 10 out of 10.”

Earlier this year, Marcus and his brother bought a 1980s house with a big garage. “Yeah, the garage certainly helped!” he admits. “But it’s just a good house too.”

He credits his financial discipline for achieving the milestone at such a young age: “I just don’t buy things you can’t afford.

Which a lot of people seem to do.”

Marcus completed MITO’s StartUp® Ignition and StartUp® Accelerate micro-credentials, including work experiences across three different industry sectors.

Radiator Magazine - November 2025

Quiet, humble, and focused, Marcus doesn’t talk himself up—but his achievements speak volumes. He’s proof that with curiosity, discipline, and the right support, success can come early.

He’s always enjoyed learning hands on.

Radiator Magazine - November 2025

43

‘

BEAT THE CHRISTMAS RUSH! Order your MTA Gift Vouchers now Public:

mta.org.nz/shop

MTA members:

Order via the Toolbox MTA member shop

MTA GIFT PRODUCTS Important dates for Christmas Orders Last orders accepted for Christmas delivery: 17 December 2025.

Gift department closure dates: 24 December 2025 to 5 January 2026.

Orders received between 18 December and 23 December will be despatched prior to Christmas, however, delivery cannot be guaranteed by Christmas. Any orders received on or after 24 December will be processed from 5 January 2026.

Redemptions Vouchers received for redemption before midday 22 December 2025 will be paid by 24 December 2025.

Vouchers received for redemption after midday 22 December 2025 will be paid from 12 January 2026.

The cost of moving ahead New Zealand is gearing up for one of its most ambitious infrastructure undertakings: the Northland Corridor. This isn’t just another motorway upgrade – it’s a roughly 100-kilometre stretch from Warkworth to Whangārei, combining three Roads of National Significance and carrying an eyewatering price tag of around $18 billion for the full corridor. The Te Hana–Whangārei sections alone? $15.3–$18.3 billion.

The promise is big: faster travel, safer roads, and a network that can handle the knocks from extreme weather. NZTA’s investment case forecasts up to 38 minutes saved in peak periods between Te Hana and Whangārei (about 25 minutes on average), a 66% drop in deaths and serious injuries, and an 82% boost in resilience against closures.

But with numbers this large, valuefor-money matters. At corridor scale, the cost per kilometre dwarfs recent builds. For comparison: Transmission Gully: $1.25b for 27 km (around $46m/km) Ara Tūhono Pūhoi–Warkworth: $880m for 18.5 km (around $47.5m/km) Takitimu North Link Stage 1: $655m for 6.8 km (around $96m/ km) Now stack that against the Northland Corridor: $18 billion

for roughly 100 km – that’s about $180m per kilometre.

Why the step-up? Partly tough terrain, partly design – median separation and enabling 110 km/h, like Pūhoi–Warkworth. But critics warn of over-engineering and scope creep. The Government and NZTA have already signalled tolling and staged delivery, with PPP models on the table to manage risk and accelerate progress.

One big call is now locked in for the most failure-prone section: instead of a western bypass, NZTA’s preferred route will cross the Brynderwyn Hills east of SH1, citing more predictable geology and a straighter path.

Zooming out, New Zealand spends big internationally – about 5.8% of GDP on infrastructure – yet ranks near the bottom of high-income countries for efficiency. Fragmented planning across 78 councils, 1,175 land-use zones, and consenting delays costing $1.3 billion a year don’t help.

Meanwhile, the National Infrastructure Pipeline – $147.6 billion as at June 2024 – with transport the biggest slice of near-term spend. Every dollar for highways is one not going to hospitals, schools, courts, or defence, so we need to ensure the right calls regarding big ticket

james.mcdowall@mta.org.nz

items are being made. Dunedin Hospital shows the trade-offs: an appropriated $1.88 billion project after fears it could hit $3 billion.

So how do we build smarter? A few principles stand out: Focus on essential performance: four lanes and median separation where evidence supports them; targeted safety upgrades and passing lanes where full expressways aren’t justified.

Stage delivery: prioritise resilience pinch points (like the Brynderwyns) and defer ‘nice-to-haves’ until benefits are proven.

Use smarter funding: tolls and value capture where feasible and consider PPPs to align incentives and lifecycle performance.

Strengthen discipline: robust business cases, transparent benefits tracking, and postproject evaluations aligned to Te Waihanga’s value-for-money guidance.

New Zealand doesn’t need to stop building – quite the opposite. But with the Northland Corridor shaping up as one of the most expensive projects in our history, we do need to build better: prioritise resilience, deliver genuine safety gains, and ensure measurable economic returns that justify the price tag.

If you need assistance please call 0800 00 11 44.

44

Radiator Magazine - November 2025

Radiator Magazine - November 2025

45

ADVOCACY

. . . n o s a e s e th tis

MEDIATION

Disputes and hearings David Wilce, Mediation Advisor If you receive a summons to attend a Motor Vehicle Disputes Tribunal (MVDT) hearing, make sure you understand the processes and are fully prepared to present a comprehensive defence. It is also important that you understand exactly what your obligations are under all relevant law. In other words, know what you are meant to be doing.

So what is the process?

If a customer of yours applies to the MVDT, you will be notified by letter from the tribunal. A request will be made for the trader to attempt to resolve the dispute prior to the tribunal granting a hearing.

Included with the letter from the tribunal will be the application the customer has filed and what they are claiming.

The tribunal will ask you to respond in writing and state whether the matter has been settled. The key action for you is to be seen to be trying to resolve matters in a reasonable manner. Don’t confuse resolution with being right or wrong in the situation. It takes a lot of time to prepare a defence for a hearing, and more time is taken for a hearing.

Sometimes you may need to consider the case on commercial terms. Any remedial efforts initiated by you will likely carry

46

some significance if events do proceed to a tribunal hearing.

The MTA Mediation Team may be able to help guide you through this process.

Failure to respond If the trader fails to respond within the given timeframe or makes no effort to propose a resolution, the matter will progress to a hearing – irrespective of whether the trader wishes to attend or not. If the trader does not attend, the hearing can still proceed and a decision ordered. If a case is brought to the tribunal and the adjudicator believes it should have already been settled, the adjudicator can award all associated court costs to one party or the other.

Once the response time has passed, and assuming the situation has not been resolved, a hearing date will be advised in writing to both parties. This is where you need to take action and prepare a thorough submission defending your position. In that submission, we recommend you include: •a detailed timeline of events – a step-by-step guide about every detail/event (whether minor or not) from purchase to the time of receiving the disputes application.

It is important to include dates and odometer readings wherever possible •a statement from any employees

Radiator Magazine - November 2025

david.wilce@mta.org.nz involved about what they remember happening before and after sale (there is also the option of bringing the salesperson as a witness) •all applicable sales documentation ie VOSA, CIN, mechanical warranty, pre-purchase inspection and advertisements •any invoices for mechanical work carried out on the vehicle •comment from a franchise dealer for that brand if any claims have been made about the make/ model of the vehicle •relevant legislation in support of your position •photographs and mechanical parts that may be the cause of the dispute (these are often useful aids when presenting a case).

If you think it would be beneficial to have the vehicle inspected by an independent expert, then the purchaser should allow you this opportunity. This is very important as the purchaser may be claiming the fault is serious when it may be of a minor nature.

MTA assistance The MTA Mediation Team can help you put your case together.

We encourage members to provide a submission to the tribunal prior to the hearing, so the adjudicator is able to see both

sides of the story before either party walks into the courtroom.

In some situations you may wish to hold some information back and present it at the tribunal hearing. This is a difficult aspect to advise on, but recognise that the ‘element of surprise’ means the adjudicator will also not have had the opportunity to consider the information prior to the hearing. If you wish to withhold information and present it at the hearing, you will need to supply four copies – one for each of the parties at the hearing.

During the hearing, the applicant will be asked to speak first. This will be when that party provides a background into the dispute and the basis for their claim. You must let the applicant state their case – do not interject, wait for your turn. It is a good idea to take notes about any points the applicant makes that you dispute. You can then address those points when it is your time to speak.

When it is your turn, follow your

prepared submission. Stick to the facts and follow the timeline of events. Include supporting evidence as you progress (eg invoices, mechanical reports, and testimonies). Do not get sidetracked. When you have completed your prepared presentation, address any notes you made earlier about statements made by the customer.

When you have finished, the applicant will have an opportunity to make any further statements, including reactions to your submission.

Once again, you should take notes on any statements made that you wish to address. Once the applicant has concluded, you will have a final opportunity to comment. Do not restate your whole case; summarise the basis of the defence and address any remaining points, including anything you want to add following the customer’s last statements.

In MVDT hearings, a mechanical assessor will be present to assist

the adjudicator. The mechanical assessor will help the adjudicator understand mechanical and technical issues relevant to the case. The assessor may ask questions as the hearing progresses or note these down and raise them once both parties have had their final opportunities. The appropriate questions will be asked and responded to and then the hearing will end. A decision can be ordered on the day, but usually it is a written decision to both parties within 14 days.

The MTA Mediation Team can help you prepare for a tribunal hearing – call them on 0508 682 633.

While we can’t give legal advice, we have a fair understanding of the process. But don’t leave it to the last minute – it’s hard for us to do much on the day before the hearing!

There are no guarantees, but our support has certainly helped many members through the process.

Radiator Magazine - November 2025

47

Last month MTA was proud to support two recent events hosted in Auckland

by Unitec and Manukau Institute of Technology (MIT). Both events offered a fantastic opportunity to connect talented Level 3 automotive graduates with MTA members who are looking to bring new energy and skills into their workshops.

These ‘employer connect’ events, designed much like a speed-dating format and tradeshow, are all about building relationships and creating pathways for young people ready to enter the workforce. For employers, they are opportunities to tour the stateof-the-art training facilities at each campus, meet motivated candidates face-to-face, and get a genuine sense of who might be the right fit for their business. For the students, they are valuable opportunities to make strong first impressions, ask questions, and explore employment options across the industry.

Feedback from both events was overwhelmingly positive. MTA members who attended commented on the professionalism, enthusiasm, and attitudes of the students – qualities that stood out just as much as their technical training. Many employers noted how refreshing it was to meet young people so eager to start their careers and contribute to the industry.

“The calibre of the students was impressive,” said one MTA member.

“They were well prepared, confident, and genuinely passionate about joining the trade. It’s reassuring to see

48

the next generation of technicians is in such capable hands.”

That sense of optimism was echoed by the teams at MIT and Unitec. Both institutes have strong automotive programmes that equip students with the foundational skills, knowledge, and work habits they need to thrive in a professional workshop environment.

Their tutors work closely with industry partners, ensuring training aligns with the evolving needs of the automotive sector, from traditional mechanical work through to emerging areas such as diagnostics, electrification, and hybrid technology.

Each year, MIT and Unitec each produce around 90 automotive graduates approximately every six months. Both teams presented students who are work-ready and actively seeking apprenticeships or full-time employment in workshops across the Auckland region and beyond.

Both institutions are eager to help employers connect with graduates and find the right apprentices for their business.

For MTA, supporting initiatives like these is part of our ongoing commitment to strengthen the automotive talent pipeline. We recognise that finding good apprentices can sometimes feel challenging, but events like these prove that there’s a pool of enthusiastic, skilled and motivated young people ready to learn and contribute. By connecting training providers and employers, we can

Radiator Magazine - November 2025

Loretta.thompson@mta.org.nz

help ensure that the next generation of technicians is well supported as they transition into the workforce and into their level 4 apprenticeship.

These partnerships also highlight the importance of collaboration across the sector. When education providers, industry bodies and employers work together, everyone benefits.

Students gain meaningful employment opportunities, businesses gain valuable new team members, and the industry as a whole continues to grow and evolve.

If you’re an MTA member in Auckland looking to take on an apprentice, the teams at MIT and Unitec are ready to help. They understand your business needs and can connect you directly with candidates who have the skills and attitude to succeed. Whether you’re expanding your team or simply planning ahead, now is an excellent time to tap into the next generation of automotive professionals.

To find out more or to be involved in future graduate-employer connection events, email Loretta Thompson loretta. thompson@mta.org.nz, or if you’re looking to find your next apprentice, contact the Unitec and MIT teams.

Together, we can continue to support the growth of our industry one apprentice at a time.

Unitec – Contact Bryan Davis: bdavis@unitec.ac.nz MIT – Contact Maureen Prasad: maureen.prasad@manukau.ac.nz

Get paid — every time Simple ways to protect your business from non-paying customers.

Let’s be honest — most customers are great. They appreciate your work, pay their bill, and drive off happy. But every now and then, someone will try it on.

Times get tough, excuses appear, and suddenly you’re left chasing money for a job you’ve already done.

No one likes those awkward conversations — or worse, the hit to your cashflow.

Here are a few practical tips from MTA to make sure you get what you’re owed, and keep things running smoothly.

Start strong with a proper job card It might sound boring, but a properly filled-out job card is your first line of defence.

Have it ready before the customer turns up. Check their details, confirm the work, ask them how they would like to pay for the job at collection, and get them to sign it before you start.

That one little signature can save you a world of trouble later. Without it, chasing payment is like trying to catch smoke — and you don’t want to be the one holding an empty net.

A little small talk can say a lot A quick chat isn’t just good customer service — it can also give you a read on how things are going for them.

Ask how their weekend was or comment on the weather — anything to open the door.

If they mention losing a job, closing a business, or “things being a bit tight,” take note. It might be worth asking for

REPAIRER

TRAINING & DEVELOPMENT

Connecting future talent with automotive employers

Glen.mcgarry@mta.org.nz

payment upfront or tightening up the terms before you hand over the keys.

Ask early how they’ll be paying It’s always good to know what you’re dealing with before the work’s done.

If they say “EFTPOS” or “credit card,” you’re in safe territory. Also, if you have AfterPay set up, offer that option as a possibility also.

But if they start talking about “putting it on the account,” “my mate will come in to pay,” or “I’ll pay the rest next week” — that’s when your alarm bells should start ringing.

Remember, you’re fixing cars, not running a finance company. The bank doesn’t do wheel alignments, and you shouldn’t be lending money.

Stick to what’s authorised You’d be surprised how often this one comes up with the MTA Mediation team. You do a bit of extra work thinking you’re helping out, and then the customer refuses to pay for it because it wasn’t approved.

If something else needs doing, stop and call the customer. Get them to agree — in writing, by text, or even just note down the phone call on the job card.

No surprises for them, and no headaches for you.

Know your rights — use a Worker’s Lien If a customer won’t pay, don’t panic — you do have options. A Worker’s Lien lets you legally hold onto the vehicle until payment is made.

The catch? You can only do that if the vehicle is still in your possession. Once you hand back the keys, your leverage is gone.

And if you are holding the car, make sure you look after it. Keep it secure, avoid parking fines, and document everything. If you’re unsure how it all works, MTA’s Mediation team can talk you through the process.

Make your payment terms crystal clear Don’t leave people guessing — spell it out. Have a clear sign in reception that says “All work must be paid for on completion.”

And don’t worry, “cash” doesn’t just mean notes — EFTPOS and online payments count too. The key is to make it obvious that you don’t run tabs or let debts drag out. You’ve got bills and wages to pay like everyone else.

Don’t skip the invoice details Every invoice should have the basics — full name, address, phone number, vehicle details, and a breakdown of the work done.

Skip the vague “Cash Sale” stuff — it’ll only trip you up later if there’s a dispute.

The more detail you include, the easier it is to prove your case.

If you want to play it safe, consider offering Afterpay or similar services.

You get paid up front, and they take on the debt. Simple.

The bottom line A few small habits — solid paperwork, clear communication, and firm payment terms — can save you a heap of stress later on.

Protect your cashflow, protect your business, and remember: you deserve to get paid for the hard work you do.

Radiator Magazine - November 2025

49

Looking back in time, New Zealand had many different collision repair facilities around the country.

Every little town had a few or several repair shops, in much the same way there was a baker, a clothing store, a butcher, sports shop, car dealer, and farm services shop etc.

This situation has changed over time.

Few towns have a full complement of these businesses anymore, replaced by malls and big stores such as Kmart, Warehouse, MITRE 10 and the likes.

A feature of the change is a reduction in choice of business to deal with and at the same time, often the choice of items to buy increased.

Collision repair is in a similar transition, with a similar result; the number of businesses is decreasing over time.

In Auckland, Hamilton, Wellington and Christchurch large new facilities have been added, displacing volume from the market.

Inevitably, the numbers of collision repair businesses in these centres will reduce to align with the available vehicles needing repairs.

The impact on consumers is a

50

reduction in choice.

The new big shops are insurance companies or influenced by them; customers with vehicle insurance from a company that owns a repair shop will have their vehicles repaired there. With about 80 percent of New Zealand vehicle insurance provided by two companies, this trend reduces consumer choice.

In rural areas and smaller towns, repairs are still managed by local shops who continue to serve multiple insurance company customers. In these locations, choice is still available if consumers choose to support a local business – one owned by local people and active in the community, such as sponsoring the local sports teams.

The future direction at present is for this choice reduction to continue.

In a city like Nelson, customers of the largest insurance company are already directed at a single repairer. A feature of a competitive market is choice, if you are not happy with one provider, you have alternatives. The business that gets the work is the one offering the customer the best service, value, and experience.

Consumers need to consider if their choice is reduced when choosing

Radiator Magazine - November 2025

stewart@collisionrepair.co.nz who to deal with. If your vehicle being repaired by a local business owned by local people from your community is important to you, then consider whether you will have choice in choosing who repairs your vehicle. If it doesn’t matter to you, you will be directed to a repairer. The outcome, as shown in numerous countries, is that choice is removed. As with a species going extinct, once gone, it is gone forever (unless you resurrect a species like the moa from its DNA – but I am way off track).

The CRA is encouraging its members to let people know the value of choice and a competitive market. Trends underway in New Zealand are taking choice away; with choice gone the ultimate outcome is a monopoly, which means costs increase, service drops off and investment declines.

Choice is a feature of competitive markets, which in turn drive innovation, service improvements, and cost efficiencies.

The message is clear, choose someone that gives you choice when considering who to provide your vehicle insurance.

• Stewart Gibb, CRA General Manager

prabha.raman@mta.org.nz

HR ADVICE

COLLISION REPAIR

A case for choice

yulene.knight@mta.org.nz

Five HR tips for the success of your business Careful hiring – getting it right Recruitment is one of the key areas of HR. As an employer, you must focus on hiring people that are right for the position; ones who can bring most value to your business. Having a combination of tools and good selection criteria is imperative in choosing the right fit for the role.

Employment application – this is a simple yet effective tool in gathering a range of employee information and allowing for legal disclosures such as employment behaviour, medical issues and criminal convictions.

CV and cover letter – though simple, this is a useful tool to understand how a candidate presents themselves and helps with questions during an interview. It is considered legal disclosure and very useful for reference in tricky situations.

Interview and selection criteria – it is good to define your selection criteria and share with all interviewers and interviewees. Three effective criteria are – Ability, Trainability and Commitment.

You can then structure your interview questions around these.

Employee engagement This term refers to the emotional investment your employees make in their work and workplace. This commitment can only come about if your employees feel motivated to excel

at work and are dedicated to your organisation’s goals.

One of the important things that you can do is to involve them fully by providing avenues for learning and growth, meaningful interactions and contribution at work. It involves building trust by transparent communication, reducing conflict and providing a safe environment to flourish. Daily huddles, fortnightly Chatham House meetings and quarterly one-to-one meeting with employees are all examples of good and timely interactions.

Setting expectations on workplace behaviour Workplace behaviour sets the tone for your organisation’s success or failure. It is not just about following rules or having policies but proactively cultivating positive behavioural markers to build synergy and trust. It involves open and honest communication and fostering a supportive team environment. It encompasses setting expectations around respectful and genuine interactions at work. It means recognising good work and reprimanding undesired behaviours. It implies creating an atmosphere at work where your people feel valued and safe.

Proactive management of leave and absences Huge leave balances and frequent

absenteeism can create a cost liability for your business. Make sure that you track annual and alternative leave balances and encourage your employees to take holidays to rest and rejuvenate. Cash up of paid leave entitlements is also an option. Also, frequent or long-term unplanned absences because of illness or injury must be carefully managed and investigated. Out of sight is not out of mind as you have employer obligations. Regular check-ins and timely action are imperative.

Accurate documentation It is a legal requirement in New Zealand for employers to keep complete and accurate records of wages, time, leave and other details.

You must keep all your employees’ employment records including disciplinary and performance management documents during their employment and for up to six years after their exit from your organisation.

Any changes to agreed terms and conditions such as hours of work, wages, job tasks etc. must be recorded and kept for reference. Inaccurate and/ or inadequate documentation can lead to serious legal risks.

If you need help with any of the above, email MTA HR at hr@mta.org.nz, or call 0800 00 11 44.

Radiator Magazine - November 2025

51

FUEL AND HEAVY VEHICLE

Building a health and safety culture at your service station When we think about safety at a service station, it’s easy to picture emergency procedures: fire extinguishers, spill kits, evacuation plans, and contact numbers for your fuel supplier or brand owner.

These are all critical – but they’re not the whole picture.

A truly safe workplace starts well before an emergency ever happens. It’s built on a culture of awareness, communication, and proactive planning that keeps your people, customers, and business safe every day.

Don’t just rely on your fuel brand’s emergency plans While fuel suppliers and brand owners have their own emergency response protocols, each service

station is unique, with different layouts, teams, and daily risks.

That’s why every site needs its own health and safety plan, designed specifically for how your business operates; a plan that reflects your team, your customers, and your community.

Understanding the PCBU role A PCBU (Person Conducting a Business or Undertaking) is any individual or organisation that carries out a business or other work activity, whether profit-making or not. This includes companies, sole traders, partnerships, and government agencies.

Under the Health and Safety at Work Act 2015 (HSWA), PCBUs have a primary duty of care to

Mathew.alderdice@mta.org.nz ensure the health and safety of their workers, and anyone else affected by their work activities, as far as is reasonably practicable.

Key responsibilities of a PCBU include the following: •Safe Workplace: Provide and maintain a work environment without risks to health and safety.

•Safe Plant and Structures: Ensure machinery, equipment, and physical spaces are safe.

•Safe Systems of Work: Implement and maintain safe procedures for all work activities.

•Worker Consultation: Involve workers in identifying hazards and improving safety.

•Training and Supervision: Offer training on health and

MTA’s Simon Bradwell puts questions to the panel at the MTA Crime Summit.

safety hazards and proper work practices.

•Incident Notification: Notify WorkSafe as soon as possible after a notifiable health and safety event.

These responsibilities aren’t just legal obligations, they form the backbone of a strong safety culture and demonstrate leadership in protecting your people.

What a Health and Safety Plan looks like A good plan should: •identify key risks on site from fuel handling to slips, trips, and vehicle movements •include clear procedures for managing those risks before they become emergencies or incidents •outline who’s responsible for health and safety leadership day

to day •set expectations for staff training, communication, and reporting •have regular health and safety toolbox meetings with staff to share practical learnings, discuss recent incidents or near misses, and review what’s working well.

These meetings keep the safety conversation alive, encourage staff to speak up, and help identify new or changing risks early. Regular discussions also show that management is serious about safety, reinforcing that it’s everyone’s responsibility. A consistent focus on safety through these meetings helps embed health and safety as a central part of the business culture, not just a compliance task.

•foster a culture where everyone

Violent smash and grab robberies are still a regular risk for service stations.

Protective measures are a reality at many sites.

52

53

Radiator Magazine - November 2025

Radiator Magazine - November 2025

looks out for each other and raises concerns early, clearly and in a productive manner.

Creating a plan isn’t just a compliance exercise, it’s about building a culture of care and prevention. The goal is to make safety part of your everyday routine, not something you think about only when something goes wrong.

Addressing violence and customer aggression WorkSafe also highlights the growing risk of violence at work, particularly in service industries.

Having clear procedures and staff training around handling difficult customers, working alone, and knowing when to call for help is essential to protecting your team.

A final thought Every service station is part of a wider community – and safety starts with leadership on the ground. By developing a sitespecific health and safety plan and fostering a culture of prevention, we can all help ensure our people go home safe at the end of every day.

Radiator Magazine - November 2025

53

MVR annual reporting changes Since November 2022, authorised users of the Motor Vehicle Register (MVR) have been required to submit an annual report under Section 241 to confirm compliance with NZTA’s terms and conditions.

This process was required to ensure that Registered Motor Vehicle Traders (RMVT) and fuel sector organisations accessing personal information from the register were doing so responsibly and in line with privacy obligations.

In 2025, this requirement has changed, and instead of supplying a detailed annual report, authorised users will need to complete a Compliance Declaration Form. This new approach is designed to streamline compliance checks while maintaining high standards of accountability and data protection.

What’s changed?

The declaration form will replace the traditional annual reporting process. Rather than compiling and submitting extensive documentation, organisations will answer a series of structured questions confirming their compliance practices. These questions cover key areas such as: •company details – legal entity name, NZBN, industry type, and

54

contact information •user access management – how many staff have access, whether logins are individual, and if access is role-specific •training and awareness – confirmation that users understand Section 241 terms and conditions, privacy obligations, and consequences of breaches •privacy and security processes – documentation of onboarding/ offboarding, privacy breach procedures, and record-keeping practices •data handling and consent – evidence of customer consent, data retention policies, and ability to justify plate/VIN enquiries.

The form concludes with a declaration that the information provided is true and correct, acknowledging that NZTA may reference it for audit or compliance purposes at any time.

Important deadline You should have already received a link to the online form for completion; remember, you only have 20 working days to complete and submit the declaration form once it is issued.

This is a shorter timeframe than previous reporting cycles, so it’s

Radiator Magazine - November 2025

Larry.fallowfield@mta.org.nz essential to complete the form before 1 December 2025 or your access will be suspended or revoked.

Why the change?

NZTA’s move to a declarationbased system reflects a commitment to efficiency and clarity. It reduces administrative burden while reinforcing compliance expectations. By focusing on critical compliance checkpoints, the declaration form helps to demonstrate accountability without unnecessary complexity.

What you need to do You need to complete the declaration form and ensure all your process and documents are up to date, as NZTA could audit your organisation at any time to confirm the accuracy of your declaration submission.

If your organisation didn’t receive the link to the form, please reach out to Larry Fallowfield if you are a Registered Motor Vehicle Trader or Mathew Alderdice for Fuel.

Don’t wait until the last minute as missing the 1 December deadline could result in losing your MVR access.

October was the largest trading month New Vehicle Market Passenger and Commercial in 2025 with the total combined new - October 2025 passenger (PV) and commercial vehicle (CV) market recording 14,235 unit registrations; this was the biggest trading month since November 2023.

The month was up by 236 units on September 2025 and up 1,667 units or 13.3 percent on October 2024.

Year-to-date (YTD) in 2025, the sector is up 8.1 percent or 8,659 units.

New passenger vehicles had another record month, up 346 units on September 2025 and up 1,204 units and 12.1 percent on October last year.

New passenger vehicles are now up by 10,059 units or 14.1 percent YTD. In the commercial vehicle registrations Top 10 New Vehicle Brands space, 3,527 units was an increase - October 2025 of 463 units or 15.1 percent on October 2024. Unfortunately, the Brand Monthly Units Monthly % sector was down 110 units and 3 percent behind last month to still be behind last-year-to-date (LYTD) by 1,400 units or 4 percent.

TOYOTA 4,252 29.9% Toyota, Ford and Mitsubishi dominated the month with over 51 FORD 1,629 11.4% percent of the volume sold to finish October 2025 with 7,276 units MITSUBISHI 1,395 9.8% combined. They were the only brands to sell triple figures with KIA 893 6.3% 4,252, 1,626 and 1,395 respectively.

HYUNDAI 631 4.4% Toyota Rav4 had another resounding month with an 800-unit MAZDA 567 4.0% increase over the Ford Ranger to top the month with 1,636 unit registrations and 11.5 percent of the monthly sales. It was also the MG 390 2.7% only model to make triple figures for the month and is holding a SUZUKI 364 2.6% 1,200-unit lead over the Ford Ranger YTD in the model category.

HONDA 354 2.5% Ford Ranger finished the month up by 632 units over the third GWM 338 2.4% place’s Toyota Hilux.

ICE dominated the Ford Ranger’s 836-unit sales with 92.6 percent diesel (774 units), 5.3 percent petrol and 2.2 percent or 18 units Top 15 New Models - October 2025 PHEV. The Toyota Hilux sold 54.2 percent or 411 units were diesel Make Model Monthly units Monthly % hybrids of the total 759 units and 45.8 percent diesel (411 units).

New Vehicle Motive Power

TOYOTA FORD TOYOTA MITSUBISHI TOYOTA FORD MITSUBISHI TOYOTA HYUNDAI MITSUBISHI TOYOTA KIA HYUNDAI KIA FORD

RAV4 RANGER HILUX OUTLANDER YARIS CROSS EVEREST ASX COROLLA TUCSON TRITON HIACE SELTOS SANTA FE SPORTAGE TRANSIT

1636 836 759 590 552 506 429 319 280 244 226 209 201 196 192

Radiator Magazine - November 2025

11.5% 5.9% 5.3% 4.1% 3.9% 3.6% 3.0% 2.2% 2.0% 1.7% 1.6% 1.5% 1.4% 1.4% 1.3%

55

MARKET OVERVIEW

DEALER

New vehicles

MARKET OVERVIEW

Used import vehicles I know it sounds like a broken record, but the combined passenger and commercial vehicle sectors are still tracking well behind LYTD now down by 14,017 units or 15.7 percent. October was the fourth-lowest trading month in 2025 with only 7,395 units being registered, a drop of 60 units on last month and down 368 units or 4.7 percent on October 2024, and even more concerning, down by 2,751 units and 27 percent on October 2023. Over 31 percent of the total registration for the month were older than 10 years.

Currently YTD there have been 12,241 fewer passenger vehicle registrations, or a 14.6 percent decrease over 2024. The month was down 58 units on September 2025 and 305 units on October 2024, whilst also tracking down by 2,643 units and 27.4 percent on October 2023.

Commercial vehicle registrations in October 2025 totalled 381 – a two-unit decrease on last month and 63 units behind October 2024 or 14.2 percent. YTD the sector is down 1,776 units and a massive 34 percent.

Toyota, Nissan and Mazda all made the triplefigure registration sales for the month of October, with 4,909 of the month’s registrations or 66.4 percent of the total 7,395 units.

The Top 10 brands dominate the registrations, with nearly 93 percent and 6,862 units of the total 7,395 registrations for the month.

Toyota Aqua, Prius and Corolla continue to dominate the podium with 22 percent and 1,624-unit registrations, of which 1,115 units were older than eight years. The Top 15 brands account for 4,016 units or 54.3 percent of all brands sold during October 2025.

Used Vehicle

Motive Power

56

Radiator Magazine - November 2025

Motorcycles and scooters Used Vehicle Market Passenger and Commercial - October 2025

Top 10 Used Import Brands - October 2025 Make

Monthly units

Monthly %

TOYOTA

2,827

38.2%

NISSAN

1,065

14.4%

MAZDA

1,017

13.8%

SUBARU

577

7.8%

HONDA

529

7.2%

BMW

250

3.4%

SUZUKI

166

2.2%

MITSUBISHI

149

2.0%

MERCEDES-BENZ

145

2.0%

AUDI

137

1.9%

Top 15 Used Import Models - October 2025 Make

Model

Monthly units

Monthly %

TOYOTA TOYOTA

AQUA PRIUS

775 484

10.5% 6.6%

TOYOTA

COROLLA

364

4.9%

NISSAN

NOTE

320

4.3%

New Road Registered Motorcycles and scooters - October 2025

For the sixth month running, the new road motorcycle and scooter market has followed the 2024 worm, albeit down by 527 units. October 2025 had a combined 652 unit registrations to record the secondeven highest trading month in 2025 (652 in February 2025), up 132 units or up 25.4 percent on last month and down 110 units and 14.4 percent on October 2024.

YTD registrations are down or 800 units or 12.3 percent.

Eighty-nine registrations made it to the road in the under-60cc scooter class, up from last month’s 75 units, while in the over-60cc motorcycle class an impressive 118-unit increase took the October total to 563 units.

Yamaha with 74 units and 11.3 percent of the month’s registrations topped the podium, while Honda was only three units behind to take the second spot. Four brands made 50-plus unit sales during the month.

The Top 10 brands controlled 78.2 percent or 510 unit registrations for the month, while the other 18 brands fought over the remaining 21.8 percent or 142 units.

The Top 15 models controlled 34.8 percent and 227 unit registrations.

Eighteen models all made doublefigure sales to have 39.4 percent and 257 units, while the other 154 models shared the remaining 395 units to ride into the wet and cold

Top 10 Motorcycle Registrations by Brand - October 2025 Monthly units Monthly %

October.

With a combined 15.6 percent, the top five models for October 2025 of the CFMOTO MT450, Harley Davidson Softail, Royal Enfield Himalayan, Forza Ciclone and the Suzuki UZ50 represented 102 unit registrations.

A total of 59.4 percent of the motorcycles and scooters registered came from manufacturing sites in Thailand, Japan and China: 20.7 percent or 135 units, 19.9 percent or 130 units, and 18.7 percent or 122 units respectively.

A combined 87 used imported motorcycles and scooter were registered in October 2025, up 14 units on last month, albeit down 14 units on October 2024 with

16 scooter and 71 motorcycle registrations. YTD the sector is down 312 units or nearly 27 percent.

Seven BMW F800 GS units were registered in October.

Top-selling Models - October 2025 Make

Model

CFMOTO

MT450

Monthly units

21

3.2%

Monthly %

HARLEY DAVIDSON

SOFTAIL

21

3.2%

ROYAL ENFIELD

HIMALAYAN

20

3.1%

FORZA

CICLONE

20

3.1%

SUZUKI

UZ50

20

3.1%

MAZDA

AXELA

256

3.5%

TOYOTA

C-HR

241

3.3%

YAMAHA

74

11.3%

TNT MOTOR

ROMA

16

2.5%

HONDA

FIT

230

3.1%

HONDA

71

10.9%

YAMAHA

XTZ690

14

2.1%

SUBARU

IMPREZA

206

2.8%

SUZUKI

58

8.9%

KAWASAKI

EX

13

2.0%

MAZDA

CX-5

203

2.7%

TRIUMPH

57

8.7%

SUZUKI

GSX250

13

2.0%

MAZDA

DEMIO

196

2.7%

CFMOTO

55

8.4%

HONDA

CRF

12

1.8%

NISSAN

SERENA

188

2.5%

KAWASAKI

52

8.0%

KAWASAKI

NINJA 500

12

1.8%

NISSAN

X-TRAIL

170

2.3%

ROYAL ENFIELD

43

6.6%

TRIUMPH

SCRAMBLER 400 X

12

1.8%

SUBARU

XV

143

1.9%

FORZA

34

5.2%

HONDA

VEZEL

121

1.6%

FORZA

CAPRI

12

1.8%

HARLEY DAVIDSON

34

5.2%

TOYOTA

VELLFIRE

118

1.6%

BMW

R1300

11

1.7%

BMW

32

4.9%

KTM

390

10

1.5%

Radiator Magazine - November 2025

57

CLASSIFIEDS

Automotive Technician AKAROA At Motor Garage Limited we are a small team in a busy, rural but well-equipped workshop. We work on a wide range of vehicles, equipment and marine of all ages so experience in a variety of these areas is a huge advantage. You will preferably have your WOF authority but, if not, a willingness and eligibility to get it is essential. You will: - Have previous experience working in a workshop environment Thrive on a challenge and enjoy problem and have a current, full, clean drivers license. Be a New Zealand resident or citizen or hold a current NZ work Visa.

Qualifications preferred but not essential – proof of 5 or more years’ full time experience in an automotive workshop is required. A competitive hourly rate based on skills and experience - $28 - $34 per hour Full time role - minimum of 30 hours per week. Contact Phone: 021439834. Email applicants should go to: akaroamotorgarage@xtra.co.nz

Mechanic/WoF Inspector AUCKLAND Busy Automotive workshop - Auckland Howick Central. Are seeking a mechanic with any experience.

Contact Vlad: 021 261 2604 or email: info@somarservice.co.nz

Auto Electrician CANTERBURY KAIAPOI We are seeking a fully qualified, full-time auto electrician to join our team. To be considered, applicants must have New Zealand residency or a valid NZ work visa and currently reside in New Zealand. The ideal candidate will have: Experience with diagnostic equipment , a full driver’s license, at least four years of experience in the trade and the ability to work unsupervised. As this role involves our mobile service covering North Canterbury.

In addition to technical skills, we are looking for someone who is reliable, honest, friendly, and able to work well in a small team. If you meet these requirements, please send your CV to admin@kae.nz.

Contact Phone: 0226829791 Email applicants should go to: admin@kae.nz

Experienced Mechanic CENTRAL OTAGO At Cromwell Auto Centre we are looking for an experienced mechanic required for busy, modern, warm workshop. Full time position Applicants will require: Relevant Trade qualification, or 5 years trade experience, WOF authority an advantage. Ability to Detect, diagnose and repair faults, have experience or the ability to work on all makes and models both cars and 4x4’s. Have a full NZ drivers licence (minimum class 1). Please forward applications to Chris Coudret Manager Cromwell Auto Centre (2005) Ltd 1 Chardonnay Street, Cromwell or email admin@cromwellauto.co.nz Contact Phone: 034451494 or 0272813637 Email: admin@cromwellauto.co.nz

Automotive Technician CHRISTCHURCH Automotive technician/WOF inspector. We are looking for a qualified automotive technician with WoF Authority to join our small team at Maxi Auto Services LTD. Diagnosing problems using diagnostic tools, carrying out WoF inspection, servicing and mechanical repairs. Great communication skills and ability to work without supervision. Full New Zealand’s driver’s license is essential and NZ Residency. Email CV to maxiautoservices@gmail.com

WoF Inspector DUNEDIN Opportunity for a qualified/experienced Automotive Technician to join our friendly team in our busy Dunedin workshop. WoF Certified preferred but would be happy to help you get qualified.

Competitive remuneration. Contact Garry 0274 545 040 or email: bgapplegarth@xtra.co.nz.

Heavy Diesel Automotive Tech GREYMOUTH At Doug Thomson Mechanical Ltd, we are looking for someone with the following qualities: -Have a broad range of knowledge with servicing and repairs to most heavy vehicles - Be able to complete tasks to a

58

high standard in a timely manner - Be confident with a scan tool or be open to learning - A solid work ethic, reliable and punctual -Self motivated and the ability to work unsupervised - A full drivers license including Classes 2-5 or the ability to gain them. - Looking for a qualified or nearly qualified heavy diesel automotive technician. Contact Phone: 027 361 7570 Email applicants should go to: office@dtmechanical.co.nz

Automotive technician INVERCARGILL New car dealership, Southland Vehicle Sales has a long term opportunity available for a qualified mechanic to join the team working on Kia and Hyundai vehicles. Please contact Mark Lee on 021 0832 3373 or mark@leerecruitment.co.nz.

Mechanic KUMEU, RODNEY Small busy workshop seeking a mechanic with recognised qualification. WoF authority a bonus.

Great communication skills and ability to work under pressure. Email Mike: admin@manukaautomotive.co.nz.

Mechanic/WoF inspector KAIKOHE Looking for a qualified automotive technician with WoF authority servicing and mechanical repairs.

Clean New Zealand driver licence. Phone Richard 09 401 0155 or email CV to office@kaikohepanelbeaters.co.nz.

Qualified Technician KAIKOHE At Petersen Motors we are seeking a qualified technician to join our team. This will be a full-time position. WoF ticket certification is a bonus but not necessary, so long as the applicant is capable and willing to get it. Email applicants should send their CV to: p.motors2024@gmail.com

Automotive Technician LOWER HUTT Capital City Motors is looking for a technician for their flagship Ford Lower Hutt workshop site and also out in their Kapiti Coast site. The ideal candidate will be a qualified and knowledgeable mechanic with good communication and teamwork skills. You will have a proven background in servicing, maintenance repairs, diagnostics, fault finding and repairing and either have or be working towards becoming an Authorised Warrant of Fitness Inspector. Email applicants should go to: HR@capitalcitymotors.co.nz

Auto Electrician MATAMATA Onsite Auto Electrical Matamata are looking for a qualified auto electrician to join our team. We work on a variety of vehicles both in our workshop and onsite.Email office@onsiteae.co.nz or 078887579

Auto Electrician MOTUEKA Burnett Auto Electrical, Motueka’s longest established Auto Electrical workshop, is seeking a fully qualified auto electrician or 3rd year apprentice to join our busy team. Between $35 and upwards 40hour work weeks with overtime opportunities (overtime rates apply). A company vehicle will be offered to suitable applicant. Responsibilities will be diagnosing and repairing electrical faults and computer-controlled systems used in automotive technology such as private, commercial, and industrial vehicles.

Contact Phone: 035289218. Email applicants should go to: admin@burnett.nz

Product Support Engineer MASTERTON AECS Equipment and Technical Support supplies equipment and support to the Automotive Industry across NZ. We are looking for someone to grow into our technical support team. The role could be based anywhere and includes travel and flexible hours. If you want to have passion for what you do, get in touch! For more information on the role please email jodie@aecs.co.nz

Radiator Magazine - November 2025

Panel Beater MASTERTON At CE Spray Collision Repairs we are looking for an experienced and qualified panel technician who is ready to join our team of panel and paint technicians. We have a well-equipped and well laid out workshop in need of an additional team member. The successful applicant should demonstrate the following qualities: At least 3 years’ experience as a panel beater / technician.

Current welding certificate. Ability to follow repair specs. Excellent work ethic. Friendly attitude. Good English communication skills. CE Spray is located right in the centre of Masterton, convenient to shops and cafes, with easy parking in the street. We encourage all workshop employees to take part in on-going training to maintain and advance their skill levels. Email applicants should go to: andrew.coom@cespray.co.nz

Qualified Mechanic MAYFIELD We offer Immediate start Negotiable flexible hours for the right candidate Supportive work environment to ensure success in your role! Experience in: Petrol & Diesel engines diagnostics problem solving & repairs. Customer service and communication skills.

Knowledge of safety procedures and guidelines.

Commitment to continuous learning and professional growth. Vehicle inspector certificate for WOF. A valid driver’s license (full preferred). Strong Knowledge of a wide range of car makes and models. Phone: 0274367215. Email applicants should go to: ansarsahib61@gmail.com

Automotive technician NAPIER T M Autos requires a technician. We are a small fully equipped workshop in the centre of Taradale. 3rd year apprentices will be considered. Must have Full NZ drivers licence.

Contact: Matt at go.tmautos@gmail.com

Motorcycle Technician NELSON We require a qualified technician to work us in our well-established Honda dealership. The successful applicant will need to be honest and hardworking, have a clean driver’s licence, attention to detail and the ability to work with our existing staff of nine.

Contact Ian on 027 221 9162.

Automotive technician PAHIATUA We are looking for a motivated, qualified technician to join our small friendly team. A WoF authority is preferred but not essential. Contact Kevin at laskeysauto@xtra.co.nz. or 021 803 238.

Auto technician/WoF Inspector PAIHIA Want a job by the sea? We’re looking for a qualified auto technician. Great remuneration and relocation support. E: brian@boiam.co.nz or call 029 238 4088

Service advisor PAPAMOA To ensure customers have an excellent experience, you’ll be a person who is passionate about providing outstanding customer service.

Email your CV to jobs@coastalautos.nz.

Senior technician/ Foreman PAPAMOA Work, play and enjoy life on the beach. Relocation costs may be subsidised. For a qualified, 10yrs+ experienced mechanic, we offer competitive pay.

Please send CV to jobs@coastalautos.nz.

Qualified mechanic PORIRUA Join our busy, friendly team at Porirua Motors.

Contact Murray Phone: 04 237 4975 or directly to our workshop. Phone: 04 237 7979

Automotive technician SOUTH CANTERBURY South Canterbury Honda service centre, after hours

AA roadside contractor and carry out salvaging throughout the district. Must hold a full driver’s licence, have excellent diagnostic skills, time management and be a team player. Call Alan on 027 228 9584 or email alan@vaughanmotors.co.nz

Experienced Mechanic TAIHAPE Please email us for further information bellsdieseltruckandtractor@gmail.com or call 027 332 2471

2x Qualified Auto-Electricians TASMAN / NELSON Our work is interesting and varied, servicing – retail, commercial and industrial clients. Work can be in our workshop or out in the field. Join our fun dynamic team! Contact Dawn on 027 432 3171 Email: sales@auto-electrical.co.nz

Automotive technician TAURANGA Welcome to Automotivated - we are a busy Automotive workshop in sunny B.O.P Tauranga.

Looking for a motivated full time technician to join our team, We specialize in fleet servicing all vehicle make/model repairs/wof s MTA approved all the latest workshop/equipment and diagnostic scan tools, preferable WOF authorized or able to achieve authority, possibility to grow within role. Job type: Full Time - Contact Phone: 0275710548.Email applicants should go to: admin@automotivated.co.nz

Automotive Technician TE PUNA, TAURANGA

Diesel mechanic WYNDHAM

Seeking qualified mechanic for full time or job share role in busy, well established workshop.

Email Adrian: service@tepunamotors.co.nz

Enthusiastic diesel injection technician with common rail experience to join a thriving rural garage with a fully equipped diesel fuel injection facility. Generous package to reflect experience, with possibility for future investment into the business. Email: redbarron222@gmail.com or phone 0272 417 614

Mechanical & Tyres Mechanic TRENTHAM Full + part-time positions available at busy Upper Hutt workshop. Applicants will need to be mechanically qualified, preferably with AVI authority (but not essential). We are looking for team members capable of mechanical & autoelectrical repairs, tyre fitting, etc, with a positive, enthusiastic attitude who can work in a team & also independently. For more information email tmt. trentham@gmail.com or call Jason on 021 1610838.

Contact Phone: 0211610838 Email applicants should go to: tmt.trentham@gmail.com

Yamaha Motorcycle Technician WAIKATO Join our team at Blackwood Yamaha in the mighty Waikato! Excellent customer service and communication skills both written and verbal. A full NZ Driver’s Licence and Motorcycle class 6 Licence (or willing to get one) A competitive pay will be based depending on your skills and experience. We also offer other staff benefits. Phone: 07 827 7066 Email applicants should go to: sales@blackwoodyamaha.co.nz

Automotive tech/WoF Inspector TE AROHA

Senior mechanic/ diagnostician WAIPU

Immediate start. Qualified or equivalent experience and WoF authority are required. We offer excellent working conditions. Please email CV to: service@summitmotors.co.nz or call Garth on 021511911.

We are on the hunt for an Experienced/ Intermediate mechanic to carry out vehicle and Trailer WOF inspections. Service, repair work and diagnostics on all makes and models of vehicles. No two days are the same. The ideal candidate must have a WOF inspection certificate ,4 or more years experience and a level 4 Certificate in Automotive Engineering. Adapting to paperless job cards through MechanicDesk and basic computer skills is essential; An excellent knowledge of vehicles of all makes and models, In particular, European vehicle knowledge would be beneficial. Please note: this is not a trainee or apprenticeship position. Good hours Monday to Friday 8:00 to 4:30. Car-pooling available from Whangarei. Contact Phone: 09 4320301 Email applicants should go to: accounts@ waipumotors.com

Qualified Mechanic TE AROHA We are seeking an automotive mechanic with their WOF ticket. Job includes, WOF tests, diagnostics, assessments, repairs and servicing on a variety of vehicles. Maintaining accurate records. Ability to work independently. Must be currently living in, and legally allowed to work in New Zealand. Must have a current and full NZ driver licence. Option to be on call out roster. Contact AgPlus Ltd 28-32 Lawrence Avenue, Te Aroha, 3320. admin@agplus.co.nz 07 8849901.

Qualified Mechanic TE AWAMUTU, WAIKATO We are seeking a Qualified Mechanic with their current WOF certificate or be willing to complete a course to obtain WOF Certificate for our busy workshop in Te Awamutu.Hours of work 8am - 5pm Monday to Friday. The successful candidate will need to be reliable with a good work ethic and a can-do attitude, pay attention to detail and be fluent in English both written and oral. A full NZ driving licence is essential along with a keen interest in the automotive trade. Please apply to: admin@totalautomotiveltd.co.nz

Automotive Technician TE PUKE Cavanagh Motors Ltd Te Puke Workshop. Must have a current WOF Inspectors authority, have the ability to work unsupervised, diagnose technical and electronic issues in passenger cars and light commercial vehicles, with the ability to guide and train junior technicians when called upon to do so.

Applicants must be capable of adapting to servicing not only the Mitsubishi vehicles we specialise in but also the many and varied makes and models our workshop handles. If you are motivated, adaptable, professional, knowledgeable, tidy with work habits, great customer skills, holds a full and current class 1 drivers licence, no criminal convictions, and are a team player, then we would love to hear from you.

English language must be Excellent. Applicants for this position should have NZ residency or a valid NZ work visa. Contact Phone: 075736303 Email applicants should go to: admin@cavanaghmotors.co.nz

Fitzroy Automotive Ltd Automotive Technician

Qualified Automotive Technicians (Contract/ Casual Work) 0273501158 Email applicants should go to: office@ crewconnections.co.nz

Mechanic & WOF Inspector WHANGANUI Experienced mechanic wanted Full Time, MondayFriday. Fun, friendly team working in busy Rural Garage on all automotive/ farm machinery & equipment. Contact Ross 06 342 7827 or email fordellgarage@inspire.net.nz

Automotive Technician WHANGAREI This is a wonderful opportunity if you are looking for a positive change in a rural environment surrounded by a wonderful community. Full-time or part-time considered. Please email: chevaun@gasmgk.co.nz

BROWNE & SMALE OPOTIKI PANELBEATERS LTD Looking for a skilled and reliable Panel Beater to join a busy, close-knit team in a well-established workshop. If you take pride in your work, enjoy variety in your day and like being part of a team that gets the job done - we'd love to hear from you. I offer a 4 day working week if preferred. Experience on a Chassis Machine and Structural Welding would be an advantage. Contact Phone: 07 315 6301 Email: knjashford@xtra.co.nz

WANAKA AUTO CENTRE LTD Wanaka Auto Centre Ltd is seeking an experienced WOF Inspector/Automotive Technician. This fulltime role of 42.5 hours per week. Proven experience as an Automotive Technician, ideally 3+ years AVI qualified or the ability to qualify immediately.

Contact Phone: 0272231897 Email applicants should go to: jason@ wanakaautocentre.co.nz

Businesses for sale Automatic Transmission Specialist NEW PLYMOUTH Current owner for 40 years. A very successful family business now for sale so owners can retire.

Automatic transmission repairs, Power steering and general servicing and repairs. Currently working out of two workshops with the capability of reducing to one. SAM computer system and Excel run through the accountant. All hoists, specialist tools.

Grant: 0275 320 611 Email: automatics@xtra.co.nz

Automotive Workshop NORTHSHORE (OREWA Retirement Looms. Prime location/Long established business. 3 Bays 2x2 post Hoist, 1x4 post Hoist Wofs,Tyres,Batteries.

P: 09 4265783 M:021 022 45219.

E: orewa.auto2016@gmail.com

Automotive Workshop/Station TASMAN. Situated in Mapua in the middle of the Tasman Bay. Lots of opportunity to grow an already very busy business. All equipment has been replaced over recent years. 20k invested this year alone. AA roadside contractor. Owner prepared to assist with transition. For information call Chris 021 540 286 or email chris.perrysauto@gmail.com.

Services

VIRM In-Service Certification Questionnaire pack Training resource for prospective and current VIs. 14 questionnaires, marking and certificate of completion. Contact Fliss, Business Systems Sorted.

Phone: 022 151 1243.

Email: fliss@businesssystemssorted.co.nz. www.businesssystemssorted.co.nz.

Auto electrician WHANGAREI Bindon Auto is a specialist Auto Electrical workshop located in central. We work on a large variety of vehicles and equipment including Passenger, transport, forestry, recreational and Marine. We are a fun team of 8 with a high level of expertise. Must be Trade certified automotive electrical engineer with experience in the commercial sector. Current New Zealand Drivers license Experience with Air Conditioning an advantage. Excellent remuneration with tool allowance and overtime paid.

Radiator Magazine - November 2025

59

New Sth Island Branch Open 40 Brisbane St Sydenham Christchurch 8023 03 222 2457 for the biggest range of specialist auto tools

Don’t have the tools for that tricky repair?

AUTO EXCHANGE

Call

TYRE WHOLESALES - New Zealand WIDE Supplying to the Trades

to buy & hire nationwide!! From $45+ quality parts for quality cars

Approved Distributors of: 40 Brisbane St , Sydenham CHCH

197 Archers Rd, Glenfield

tyres

• Excellent profit

centre for tyre shops and garages

64 Hamatana Rd, Snells Beach Auckland

www.alleuroparts.co.nz 0800 255 387 parts@alleuroparts.co.nz

• Quality brands • Premium & Budget

Automotive Air Compressors

Parts for - Audi l VW l Skoda l BMW l Mini l Jaguar l Land Rover l Peugeot l Volvo l Citroen l Renault l Saab l Fiat l Ford Europe l Alfa Romeo

Oils and Additives

PH: 0800 80 90 96

Andrea Andrew WoF Consultant

EMAIL: blairs@blairs.co.nz WEB: www.blairs.co.nz

Efficiency Technologies Friction Parts Drive Solutons for Cars

National Service available • PRS, QMS and EVIRM Training Stress-free annual performance assessments• On-site AVI competency assessments (specific areas)

Phone: 021-2777-228

Email: andrea@wofconsultant.co.nz www.wofconsultant.co.nz 15B Polaris Pl, East Tamaki, Auckland

Smoko Stumpers 1.

2.

3.

4.

Star (Drive My Car, The Beatles, 1965) China Bicycle Yes, as long as the weight doesn’t exceed 4500kg

5. Five million

Visit autocar.co.nz for the latest car news and reviews, motorsport, classic cars, motor bikes and NZ’s most comprehensive new car price list.

Subscribe at autocar.co.nz or call us on 0800 692 782

60

Radiator Magazine - November 2025

Radiator Magazine - November 2025

61

The more you get involved, the more you can benefit from membership. Just contact your coordinator to check the dates of the meetings in your region.

KAIMAI

NORTHERN REGION

Amy Lai

Region Coordinator 021 292 7652 amy.lai@mta.org.nz

EASTLAND Kim Preston

Regional Events Coordinator Team Leader 027 280 0707 kim.preston@mta.org.nz

Natalie Campbell

Region Coordinator 021 414 665 natalie.campbell@mta.org.nz

CENTRAL WEST 2025 MTA Board of Directors: Andrea Andrew, Jason Land, Grant Woolford, Sturrock Saunders (President), Ross Verry, Rob Braun, Joris Sanders.

COOK STRAIT Natalie Campbell

UPPER NORTH ISLAND

CENTRAL NORTH ISLAND

Region Coordinator 021 414 665 natalie.campbell@mta.org.nz

Shannon Morbey

Region Coordinator 021 031 0075 shannon.morbey@mta.org.nz

MIKE BURD

MEMBERSHIP ADVISORS

Team Leader

COAST TO COAST

NICK MILLS

027 539 4010 mike.burd@mta.org.nz

027 2099 494 nick.mills@mta.org.nz

SOUTH AUCKLAND

LOWER SOUTH ISLAND

Jody Worsfold

Region Coordinator 021 152 8232 jody.worsfold@mta.org.nz

SHELLEY CARTER MARK MOWBRAY

027 270 2665 mark.mowbray@mta.org.nz

LOWER NORTH ISLAND & UPPER SOUTH ISLAND DANNY GARRICK 027 478 0593

danny.garrick@mta.org.nz

62

Radiator Magazine - November 2025

027 497 1568

shelley.carter@mta.org.nz

MEMBERSHIP SUPPORT

AORAKI EAST COAST SOUTHERN MAINLAND

Member support team: 0800 00 11 44 mta@mta.org.nz

Jody Worsfold

Region Coordinator 021 152 8232 jody.worsfold@mta.org.nz

Katrina Garrett

Region Coordinator 021 225 5528 katrina.garrett@mta.org.nz

Radiator Magazine - November 2025

63

REGIONAL CONTACTS

BOARD OF DIRECTORS 2025

We encourage all members to attend the training courses, professional development opportunities or networking events taking place in their areas. Our region coordinators will let you know what’s on and when. They are also keen to hear your ideas for other training or get-togethers that you’d like to take part in.

“Let us help fix those raised eyebrows.”

Get your customers back on the road faster and get paid for your hard work. With over 50 MTF Finance offices nationwide, simply jump on mtf.co.nz, choose your nearest office and ask them to help your customer, pronto.

Your local MTF Finance office can offer same-day approval without phone queues or middlemen.

mtf.co.nz Offer of finance is subject to terms, conditions, lending criteria, responsible lending inquiries and checks. See mtf.co.nz/terms for details.