MTA Radiator July 2025 Issue

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Training and Development: Toolbox Talks goes digital

Repairer: LPG in vehicles - where is the line?

Mediation: Who's going to pay?

Advocacy: Exciting progress in the pipeline

Energy and Heavy Vehicle: ComCom fuel guidance

Collision Repair: Outrageous behaviour

Market

Editor

Gerald Rillstone

027 252 3229

gerald.rillstone@mta.org.nz

Postal address

PO Box 9244, Marion Square, Wellington 6141

Physical address

Level 5, AIA House

34 Manners Street, Wellington 6011

E: mta@mta.org.nz

W: www.mta.org.nz

Printing & Production

Vertia, Wellington Mailhouse

Orange Box, Wellington Radiator Magazine ISSN 1179-7800

The Motor Trade Association (Inc) (MTA) is not responsible for statements, opinions or factual matters published in Radiator magazine, nor do they necessarily reflect the views of MTA, its Board of Directors or its advisory/specialty committees, unless expressly so stated, and does not endorse advertisers.

Radiator magazine is available free to all members of MTA. Information on products and services contained in the editorial and advertising pages of this magazine is published as a service and no responsibility will be taken for inaccurate information.

Radiator magazine does not imply the endorsement of any product or service.

The publisher reserves the right to refuse advertising and editorial at any stage.

Copyright: No part of Radiator magazine may be reproduced in part or in whole without the written permission of the publisher.

Define your customers – and why they should choose YOU

It can be hard to find an edge in a commoditising industry. One where there is a basic expectation of good service, and few tangible ways a customer could differentiate good from bad. You may scoff at the suggestion this is happening in automotive, but it’s a trend larger far than us. As a friend pointed out to me the other day, she can’t tell a good vehicle service from a bad one because she has no idea what ‘good’ would look like. Like many, she bases her entire car servicing experience on how the place made her feel. Did she feel comfortable dealing with the place. Did the pricing seem honest. Did she feel she could trust them. Did they make it simple and were they available when she needed them.

Across many industries, standards have lifted to the point that ‘good enough’ has become an assumption. If that’s happening in our industry, it’s a credit to you. I came to MTA from car rental, where to the average punter it’s hard to argue your Corolla rented from the same car park, for the

lee.marshall@mta.org.nz

about same price, with about the same level of service is somehow better than the guy next door. Price is one mechanism, but that can (and quickly does) become a race to the bottom.

I was asked recently about what our industry could learn from rental car. A good question, and two things immediately sprang to mind.

Firstly, decide who your customers are.

Assuming you operate somewhere that people have choice, trying to be everything to everyone invariably means you’re nothing to anyone. So, ask yourself – who are your customers. Define them, as a group. Based on what makes them different to others (everyone wants honest service). Just as importantly, define who they are not.

How well do you feel you understand your customers, their wants, needs, decision making processes. What are their communication preferences. And then ask yourself, honestly, how well you meet their needs. What small things could you

change to better position yourself as somewhere they choose?

Secondly, think about when your customers need you.

Rental car predominately serves airports, some of which have flights land as early as 5am, or as late as 2am. At Auckland Airport, one business I worked for was closing the doors daily at 8pm, despite the fact around 40 flights landed after 8pm every day in summer.

In a move that was initially deeply unpopular with staff, we made the decision to be open and meet every flight – consequently experiencing meteoric revenue growth that year. Eventually staff adjusted, it became the norm, and nobody could remember that we used to close so early. Short-term pain, long-term gain.

I was reminded of this recently when taking my own car for a service. Like every other option in the neighbourhood, the place I chose opens from 8am-5pm, Monday to Friday, plus half a day on Saturday (perpetually booked into the future). I’m sure this works well for the owner and staff.

But less so for me. To begin with, I have a job. Which means I now need to start late, finish early, or work from home for the day. I asked when the car would be ready, after dropping it off at 8am sharp – ‘by 4pm, we’ll call you if it’s done earlier’ was the polite response. They called me – it was ready at 12:30.

This place treated my car with all the love and care it deserved, I’m sure. I bet they used good quality oil and decent filters. But like many, I take that for granted.

What I wanted was somewhere open hours that suit my needs.

Food for thought?

Have a think about what you’re assuming in your business. What things are you doing a certain way just because that’s ‘how it’s done’, or what everyone else is doing. What reasons could you give your customers to choose you?

ora mai; Lee Marshall

Ask yourself: How well do you understand your customers?

Outstanding Service Awards

MTA is made up of around 4000 members who make a significant contribution to our thriving automotive industry. All members enjoy the benefits of membership; but only a small portion are prepared to invest their time, skills, and expertise into enhancing and improving MTA for the benefit of everyone.

Once a year, we take time to recognise and honour those who have made an ongoing and highly valued contribution to the association.

The MTA Outstanding Service Awards are only given to a handful of people each year, and recognise exceptional commitment at a national level. Last year Wayne McCurdy of McCurdy Trucks in New Plymouth and Hamish Miller, Auto/Eng Academic Leader at Otago Polytechnic and former MTA Aoraki East Coast Regional Chair, received the MTA Outstanding Service Award for their commitment and far-reaching work in the sector and community.

• Do you know someone who’s made a significant contribution to MTA and would be a worthy recipient of the Outstanding Service Award? Email: simon.bradwell@mta.org.nz for more details, or visit the MTA Toolbox.

Noho

New structure boosts membership engagement

MTA is pleased to unveil our new Expert Advisory Groups and Regional Leads.

The new groups offer an exciting pathway to improve how MTA connects with members and gets real results that add value to membership.

The Expert Advisory Groups (EAG) have been created to ensure our advocacy and media work is on point – informed, current, and progressive.

Each EAG is made up of members who are leaders in their field. They will identify issues that MTA needs to work on with Government and agencies to secure positive change for members and industry. They’ll also act as sounding boards

and more importantly, the people who contribute every day to a buoyant, strong automotive sector.”

The EAGs are industry-specific, and contain members from across the country with a wealth of knowledge and experience.

“We’re excited for the change, which will strengthen the value and connection between MTA and members even further,” James says.

Details of the EAGs follow – more will be established in due course.

Regional Value

Following extensive consultation with members, MTA is also pleased to have implemented a new regional structure that places less emphasis on formal meetings and more on networking and community.

Many of you told us that with your

The Coast to Coast Gala Dinner highlighted MTA’s events calendar last year.

for us when we need insight and feedback on advocacy matters.

“Our work with Government and media has made huge strides in recent years,” says Head of Advocacy James McDowall.

“The EAGs will mean that the voices of members play an even greater part in ensuring Government hears from industry,

busy lives, the regional committees were difficult to attend and participate constructively in.

Instead, you said greater emphasis on regional events and social gatherings would be more valuable.

So that’s what we’ve done. Our Regional Leads will work with

MTA’s Regional Co-ordinators to develop events with an emphasis on fun and networking.

“The Regional Committees have done an outstanding job of ensuring that members around the country have had opportunities to shape and be involved in what’s

happening in their part of the country,” James says.

“Over the years, many MTA members have selflessly given up their time to support and benefit others.

“We would like to thank and acknowledge all of those who have

MTA Membership Services Manager Sean Stevens acknowledges Max Bradley’s contribution to the Central West region at Manfeild Mania.

James McDowall.

Crime will be one of the focusses of the Fuel and Energy EAG.

been involved with the committees, particularly the Chairs who have shown great leadership.”

MTA is acknowledging the regional contribution with the presentation of certificates.

• If you’d like further details about the EAGs, contact james. mcdowall@mta.org.nz. Regional Co-ordinators can share more information events and activities near you.

Experience and insight

Michelle Findlater is a hugely welcome addition to the new engagement structure.

Michelle will join two Expert Advisory Groups – Dealer and Education – as well as be Regional Lead for the Southern region.

The Dealer Principal at Southern Automobiles, Michelle was the 2025 recipient of MITO’s Janet Lane MNZM Scholarship. Michelle is using the scholarship to complete the Harvard Division of Continuing Education’s Certificate of Leadership Excellence in Strategy and Innovation.

According to MITO, she’s held senior roles at Scania NZ and GWD Motor Group, and has a demonstrated commitment to governance and leadership. She has also shown an exceptional dedication to continued learning, having recently completed bachelor’s and master’s degrees in applied management alongside her employment.

Earlier in her career Michelle completed MITO’s Certificate in Automotive Electrical Engineering and Certificate in Business (First Line Management). In 2016, she won MTA’s Female Achievement in the Motor Industry award, and in 2021, she completed the MTA’s Aspiring Directors programme.

EAG members and Regional Leads

Education EAG

Michelle Findlater

Simon Watkins

Craig Martin

Warren Flowerday

Len Richards

Joris Saunders

Lionel Rowe

Douglas Blair

Andy Trumper

Rob Braun

Alex Bilton

Dave Boot

Michael Glen

Kelvyn Hylton

Fuel and Energy EAG

Dave Harris

Dipak Bagia

Joann Deane

Katrina Green

Simon Bratton

Wendy Peterson

Mike Glen

Jarrod Blundell

Dhruv Dewan

Collision Repair EAG

Megan Butterworth

Jade McNally

Chris Greaney

Wade Golding

Dealer EAG

Duncan Macphee

Andre Hopman

Kevin Schreuder

Bevan Shepard

Michelle Findlater

Blair Groube

Douglas Blair

Nick Wheeler

Grant Woolford

John Hutchinson

Matthew Wales

Ian Porter

Stu Gibbons

MTA looks forward to working closely with Michelle, and benefitting from her extensive insight and expertise.

Sam Ellis

Max Bradley

Karl Relph

Bob Boniface

Marty Jarrett

Auto Electrical EAG

Carrie Wallis

Jason Land

Simon Watkins

Roger Devlin

Kevin Telford

Nathan Howe

General Repair EAG

Stacey Crooks

Andrew Vercoe

Riley McCallum

Raymond Chen

James Candish

Damian Hoorn

David Harman

Jarrod McCrorie

Mike Knowles

Russell Keeler

Regional Leads

Damian Fleming (Kaimai)

Rachel Beattie (Northern)

Marty Jarrett (Cook Strait)

Scott MacLean (Eastland)

Max Bradley (Central West)

Tara Robinson

David Cox

Blair Cooper

Phil Long

Richard Rail

Marc Head

Warren Dobbe

Joris Sanders

Michael Glen

Shane Rogers

James Candish (Central West –Deputy)

Dave Boot (Coast to Coast)

Simon Watkins (Aoraki)

Michelle Findlater (Southern)

Members travelled from far and wide for Manfeild Mania recently.

Dipak Bagia.

Alex Bilton.

James Candish.

Chris Greaney.

Quirky career path pays off for Sam

West Auckland’s Samantha Jack has a story that’s a bit back to front, but looking up.

Confused? Read on.

Samantha – better known as Sam – grew up immersed in her dad’s Kelston automotive repair shop, went on to complete a degree in engineering and is now starting at square one as a first-year apprentice.

Not the usual order of things that you might expect, but one that fits in with Sam’s goal of taking over the family business, West City Fast Lube and Mechanical Repairs.

“I was washing an engine one day and one of the customers saw

me and suggested I should get qualified so they can keep coming to us into the future,” she says.

“They want to know the person that is working on their car.”

So, with the encouragement of customers, and recognising gaps in her knowledge base, Sam is getting stuck in to becoming someone customers know and trust – and return to.

The workshop’s a second home to Sam. Sam’s been in and out of it since she was five, and started on the payroll 20 years ago as an apprentice in the office.

“I learnt how to do all the accounting side of things, like

stock take. At the time we had an old school cashbook and ledger, although it is on computers now.”

Unfortunately, Dad Gilbert got sick in 2009 while Sam was in the middle of studying her engineering degree at AUT.

But Sam stepped up by continuing to study at university while working in the business.

“It took me six years to do my diploma and Bachelor of Engineering Technology degree,” she says.

“I do a lot of work for the insurance companies, Autosure, Motor Vehicle Disputes Tribunal, and getting further qualified is about

Left: It took a bit of searching for Sam to find the Holden Avalanche – a car she may never part with.

Getting her degree out of the way, Sam can’t wait to be a fully qualified automotive technician.

filling in the gaps and formally getting qualified as a tech.”

Just this month Sam graduated from the Level 3 pre-trade component and now begins her three years of supervised work under the guidance of her father.

“At some point I am hoping some of the other local automotive businesses will help with areas that I need assistance in, particularly if they specialise in certain things like hybrids,” Sam says.

She also likes to take a holistic life cycle approach for customers, and goes the extra mile helping them shop for new cars.

“We pretty much go through the Dog and Lemon guide and work

out what they would love to be driving, then work through a couple of pre-purchase inspections or screen the Trade Me listings to work out what the right vehicle is for them.

“If you have ten customers over a month and each one gets that one-on-one attention, that’s what will keep the doors open into the future,” she says.

Personal favourites

Sam clearly loves the industry and it’s no surprise she has a project or two of her own on the go.

Her latest acquisition is a 1993 Mazda 929 Sentia that is allwheel-steer, one of two in the country.

It is also part of Sam’s learning strategy.

“I try to acquire things that are going to challenge me for the right reasons and that’s the idea of getting this sort of vehicle, it will have $10,000 spent on it over the next 18 months.”

It also fits in well with the other cars she owns.

“I have a an R33 Skyline that has been with me for 15 years and an HSV Avalanche that has been with me for five years and Turbo Subaru Forrester that is my daily driver,” Sam says.

“Japanese cars and Australian cars, Holdens, are the cars I love.”

One of only two in the country, the all-wheel-steer Mazda is Sam’s passion project.

Courses for horses: new use for old tyres

Cambridge company Treadlite’s riding high in the saddle, thanks its innovative approach to recycling old tyres.

As befits a business in the heart of bloodstock country, they’ve turned an automotive industrywide problem into an equine industry solution.

Getting to the winning post hasn’t been an easy ride for Treadlite director Brad Pierce. It began after he saw the problem of endof-life tyres first-hand.

“I used to be partners in an earthworks company and we were paying 20 bucks a tyre for a guy to take them away. When we asked what happened to the tyres, he said you don’t want to

know,” Brad says.

“We thought if we could chop the tyres up in our own yard and send them to landfill, we would feel a lot better than sending a whole tyre to be buried because they are full of oxygen and they keep popping up.”

He took a trip to China and bought a small shredder that could do the job, intending to send them to the Hampton Downs landfill.

“As it turned out we never ended up sending any to Hampton Downs,” Brad says. Because as luck would have it, he got chatting to people involved in equestrian sport. The conversation turned to arenas,

and it turned out there was a use for the chopped-up tyres - as a ground covering under horses’ hooves.

Brad hired Grand Prix dressage rider Tracy Smith to help refine a recipe for what they wanted and took the product to market.

“It gave us bit of direction,” Brad says.

“Our mantra has always been, is this better than what was happening, and the arena mix we ended up fitting well with that.”

Before long Treadlite’s arena

mix went from a steady canter to a gallop with five equestrian arenas a week signing up for deliveries.

“It went absolutely ballistic, so we loaded Tracy up with a backpack of samples and sent her to Australia to see how it would go.”

The product proved a champion across the ditch too and Treadlite Australia launched.

Tracy says initially they were sending product from New Zealand in containers, but the cost of shipping skyrocketed, so along with Treadlite engineer Richard Upperton, they took the arena mix recipe to Australian company Tyre Cycle. After nine months of testing they began producing arena mix for Treadlite Australia.

Back in Cambridge demand grew to the point a bigger plant was needed, so after watching a YouTube video on bigger

Treadlite’s team turning waste into something good, Tracy Smith, Richard Upperton and Brad Pierce.

Alister Rammage checks the fine rubber product bagged up and ready for sale.

Different hoppers are used for bagging the recycled tyres depending on the end use.

Grand Prix dressage rider Tracy Smith has been key to developing Treadlite’s Arena Mix.

machines available in China they hit the buy now button and had it modified for their needs.

Trucking

Key to growth in the business was the supply of used tyres. So when a supplier let them down, it prompted Brad to go on a buying spree picking up nine tyre collection companies and along with them 16 depots across New Zealand and 40 trucks on the road. Brad says once they had

the area from Wellington to the Bombay Hills covered, attention was turned to the South Island.

He flew with Richard to Christchurch and went from business to business to drum up customers to supply tyres, bought a few tyre collection companies and they now cover 85 percent of the South Island.

But getting the tyres to Cambridge wasn’t the plan. Instead they bought export

by Nike and makes rubber mats for playgrounds, Polytan who make synthetic sports fields, Tiger Tan and NewMat.

There is also product that is prepared for use as a fuel for the furnace at Golden Bay Cement.

It has been quite the journey Brad says, and mistakes have

been made, but it was the arena mix that put the company on the map and the tyre collection part of the business has been key to its success.

Brad and his partners have now grown the business from tyre processing to being a major collector of tyres New Zealand-

wide.

And the story isn’t over. Their tyre product will soon be going into roading material and Brad is already looking to pivot to the next opportunity when it presents itself.

company Southern X Press, who compacted tyres into bales and shipping them offshore.

“We send whole tyres in bales to an end user overseas, and they are signed off by the Government to make sure the end user meets their criteria,” he says.

They also supply a range of companies with the recycled product from Cambridge, among them Play Top, which is owned

With a steady supply of tyres, the facility runs 20 hours a day, five days a week.

Recycled tyre fines have become a sought-after commodity. Car tyres to industrial tyres can all be processed and given a second life.

Aussies launch ADAS code

The industry is paying close attention to the Australian Automotive Aftermarket Association (AAAA) launch of a new national ADAS Industry Code of Conduct. It’s a code that aimed at providing the automotive industry with practical, sector-specific guidance on how to manage one of the most critical safety issues in modern vehicle repair: calibration of Advanced Driver Assistance Systems (ADAS). Developed by the Automotive Repairers Council of Australia (ARCA), the Code is the first of its kind in the country—designed to bring clarity and consistency to ADAS calibration practices across workshops, windscreen services, collision repairers, and tyre specialists.

Jason Land, owner of Collins Automotive in Hamilton and managing director of ADAS Experts,

has been calling for similar standards to be introduced in New Zealand and has had a close look at what the AAAA has developed.

“It is a great place to start, and we need something similar in New Zealand that puts more emphasis on both the need for industry understanding and requirements to maintain standards and integrity with ADAS repairs and calibrations here. The sooner this happens the better,” Jason says.

“There are a few things that need to be a bit more prescriptive in the code, especially around when calibrations need to be carried out post-collision repair, also more around who is doing ADAS repairs or calibrations and where they are being done.

“In the absence of any legislation, we should at least have an industry accepted code of conduct.

“Longer-term, what really needs to

These systems are not just driver aids—they are safety-critical technologies that will play a pivotal role in reducing road fatalities and serious injuries.

happen is some form of government legislation, because there will be a challenge when we go to the next level of vehicle autonomy, to level three and beyond, and we have no controls or legislation to support that.

“Another issue New Zealand currently has right now, there are used imports coming into the country that are not verified for ADAS system operation or calibration, the only check is that there is not a warning light on the dash at entry certification.

“Even though they have all the latest safety features there is no way of knowing if they are working correctly, and this is something that really needs some attention,” Jason says.

Vital step

ADAS features such as Autonomous Emergency Braking (AEB), lanekeeping assist, blind spot monitoring and adaptive cruise control are becoming standard in new vehicles.

Lesley Yates, AAAA Director of Government Relations and Advocacy, says their Code is a vital step in ensuring vehicle safety systems continue to function as intended throughout a vehicle’s life.

“ADAS isn’t just a feature or an optional extra—it’s the foundation of

future automotive technology. It’s the beginning of the next technological revolution,” she says.

The Australian Code introduces a decision model to help technicians determine whether ADAS calibration is required. It also includes checklists and recommendations around documentation and communication with customers. It is designed to complement existing OEM procedures while also addressing gaps where no guidance exists.

The Australian ADAS Code is not a one-off document. It has been developed as a living standard, with regular review and refinement planned as vehicle technology continues to evolve.

The AAAA also plans to brief the Australin government regulators on the Code, making the case that voluntary, industry-led frameworks can deliver both safety outcomes and business certainty —without the need for blunt regulatory intervention.

ADAS, the foundation of future automotive technology.

ADAS expert Jason Land.

The Code will provide practical, sector-specific guidance.

A

•

TIME TO MAKE TRACKS

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Smoko Stumpers

Test your knowledge with our five-minute monthly motoring quiz.

Ratings:

1/5: Put your L plates back on.

2/5: Hit the books, rookie.

3/5: Middle of the road.

4/5: Close but no cigar.

5/5: Congratulations, you’ve outrun The Chaser.

1. What does ADAS stand for?

2. Lada cars hailed from what country?

3. Where did Liam Lawson finish in the Austrian Grand Prix last month?

4. Is Lancia an Italian, French, or German marque?

5. Who was a singer in US band The Cars? Ricky Martin, Rick Springfield, or Ric Ocasek?

. Automotive events 2025

Wellington - Hot Rodders Breakfast

Wellington Car Museum and Cafe.1st

Sunday of Every Month! Buffet Style from 8.30 am till 9.30 am. Bring your Hot Rod, Classic or Muscle Car. Hang out with likeminded people.

The Mangakino Lake Hop 2025

After a successful event in 2024Mangakino Lake Hop is back for its seventh year. Save the date. Sat, 27 September 2025 at 10:00 am, Lake Road, Kinleith, Tokoroa

Auckland - Wheels for Kids Performance Car Show

Sunday 12th October! Go Media Stadium, Gate E, Maurice Rd, Penrose. 10am - 2pm. $5 entry per adult, under 12s free or $5 per show vehicle.

V8’s….race cars, muscle cars, classics, special interest cars needed…register NOW!

Sunday October 12, 10am to 2pm. Gate E 52, Maurice Road Penrose. Only $5 per car on the day.

Live music, bar, food, trade stalls, flash tattoos, prizes, giveaways, raffles, Bathurst

on the big screen and following our show carry on the day at Ace Motorsport who offer go karts and simulators!

Rotorua Vintage and Veteran Car Club - 44th Central North Island Car Show and Swap Meet

Sunday July 13th, Paradise Valley Raceway. 7am to 2pm. Featuring vintage, classic and muscle cars. Hundreds of vendors with items of interest to all collectors of cars.

Otago - Sliding Designs

Girls Burnout Competition

6th and 7th of September in Lawrence at the Gymkhana Club Grounds

This will be open to the public/spectators

Skid demos, stalls, food vendors and more

Waimakariri - Hotrods to Fernside School Fair

Live band, car show and a big boot sale

Starts at 10am Fernside School. 19th October, 285 Oroarkes Road, Fernside Whakatane Rod and Custom Inc

Spring Fling is locked in! October 4th,

Answers on page 60

11am from the Clubrooms, ending at Squeaks with a band n party! Camping available onsite, please email Rach on whakatanercclub@gmail.com to book your spot as there are limited spaces.

Northland- Cruz’n The Bayz Cruz'n the Bayz has grown over three years, and many have enjoyed this fantastic event is open for ticketing now so everyone can plan for Cruz'n the Bayz 2026.Over 4 days cruise Northland with like-minded classic/hot rod/ muscle car and bike enthusiasts from all over Aotearoa NZ. The cruise will travel through our local communities who are supporting the event with music/entertainment, local cuisine and welcoming celebrations. Cruising from Paihia daily to surrounding townships.

Thu 5 Mar 2026–Sun 8 Mar 2026, 8:00am–10:00pm Ala Moana Motel in Paihia have come on board with an Earlybird 3 nights' free accommodation during the 2026 event. Register for Cruz'n the Bayz at Eventfinda between 1st May to 1st October and you're in the draw. Call 0800 BUY TIX (289 849)

Automotive artisans turning scrap to sculpture

Many classic car owners consider their pride and joy a work of art.

Christchurch MTA members

Sandra and Chris Harper from Oldschool Garage have taken it one step further.

“A long time ago when we first started in the business we had to overhaul a Jag and get a new engine for it,” Sandra says.

“So the block from the old V8 engine was just sitting around and Chris was looking at it one day and decided to make it into a table!”

The creative pair now have

recycled many automotive objects into objets d’art.

“Chris has always been creative, and he can make things out of nothing,” Sandra says.

“We have made lights and all sorts of things. It is a great way of using up scrap.”

Oldschool Garage specialises in custom and classic car repairs and WoFs, giving Chris plenty of inspiration for art projects.

He and Sandra have run Oldschool Garage for eight years and have long been involved in the Canterbury custom car owners

square really,” Sandra says. “People talk to us about their cars and when they find out what we do they are really interested and from those events we have had cars sent to us from all over the South Island.

“We go to the Timaru Hop and love it, it is just amazing – a bit like the Beach Hop in Whangamata –and people love what we do.”

Chris also created the trophy for last year’s MTA Coast to Coast awards winner, while his biggest piece was a large table or bar leaner built out of an engine block.

“We took it along to the Timaru Hop and everybody was loving in and a guy from Moeraki decided he wanted it for his man cave and so we delivered it to him.”

• Do you know a creative member? Let us know! Email Gerald.rillstone@mta.org.nz

scene: Chris is Kustom Car Club president and makes the trophies for the Kustom Club Campout that is held at Woodend.

Their business even has a Man Cave shop that has been added to their Bromley workshop, which stocks a full range of Chris’s creations, from a full front grille to collectable tin boxes.

It has also opened up a whole new opportunity for them, Sandra says, when they take the stock from the shop and set up stalls at car events.

“It’s just about thinking outside the

Even an old grille can be a wall ornament in Chris' hands.

There is plenty to choose from if you want to create a man cave.

An old timing chain makes a trophy piece.

A toy car tops this trophy. A discarded engine block makes the perfect table.

What you're telling us

Every month we reply to members’ questions and comments drawn from conversations with the MTA team. Do you need advice or an answer on something? Radiator would love to hear from you. Please email simon.bradwell@mta.org.nz.

What can be done with old air bags? I am looking for a sustainable way of disposing of them as every vehicle that comes through the door has them.

We have done a bit of online research and found the primary commercial provider for airbag recycling in New Zealand is International Pyrotechnic Solutions Ltd (IPSL).

They specialise in the deactivation and environmentally responsible disposal of automotive pyrotechnic devices, including airbags and seatbelt pretensioners. IPSL offers services such as guaranteed destruction, full audit trails for each part, comprehensive reporting, and dangerous goods transportation, ensuring compliance with safety and environmental standards.

Some vehicle manufacturers in New Zealand also have end-of-life vehicle programs that include the safe disposal of components like airbags.

Getting panel beaters and painters back on the Green List is a great to hear and a win for MTA and members. It is an ongoing struggle to find staff, and this will go a long way to helping businesses under pressure.

This is a major step forward in recognising the value of skilled trades and supporting long-term workforce stability in our industry. The wage thresholds have been set at more manageable levels than the other roles included in the announcement – that is positive news for members.

After sustained advocacy – despite the political complexity of a coalition government with differing views on immigration – we’re pleased to see these roles reinstated.

Looking ahead, we understand that broader improvements to residency pathways (particularly the in Skilled Migrant category) are on the horizon, with strong indications from the government that these will benefit the trades.

Petrol vouchers are a great product, but the cost of sending them back to MTA is getting expensive. Is there a cheaper option?

Thanks for supporting us and stocking the voucher. One option for reducing the cost of sending them back is to hold on to them and send them back as a bundle.

Unfortunately, postage costs are out of our control, but we are trying our best to keep costs down for members where we can.

We haven’t been able to get hold of a printed version of MTA’s Code of Ethics. Is there a person to call or a way to download it?

Good news! This year, printed copies of the Code of Ethics will be sent to all renewing members, with the following exceptions:

• Service stations without repair services.

• Government training institutions.

If your business falls into one of these categories but you would still like a printed certificate, please email comms@mta.org.nz by Friday 11 July to request one.

It is great to see the survey for wage and charge out rates being undertaken by MTA good work, just wondering if it is available free to members?

For those who actively contributed to the 2025 surveys, you can access the full, in-depth results, allowing for detailed benchmarking against your specific sector and region.

If you didn't get a chance to participate this year, we encourage you to keep an eye out for our 2026 Wage and Salary and Charge-Out Surveys. Your participation ensures the accuracy and comprehensiveness of the data, making it an even more valuable resource for the entire MTA community.

MTA member-only benefits and offers

Make the most of your membership and take advantage of the value on offer from our business partners. For more information visit the MTA Toolbox.

• ASURE Accommodation

10 percent off motels across New Zealand

• Boost

Ready-made employee benefits package in a simple phone app

• Business Insurances with Gallagher

Don’t settle for ‘cheap’ insurance that doesn’t deliver at claim time

• CardLink

Save thousands with transaction fee discounts for Service Stations

• DebtorInfo

Makes getting paid easy, effective, and affordable. Members get a highly preferential rate

• Eftpos NZ

25 percent off terminal rental and free credit card surcharging

• Employment Advice

Our HR team are on hand to help you with staff and employment issues

• Gift Vouchers and Gift Cards

These MTA products have been designed to keep the MTA brand in front of consumers and encourage spend back to MTA members

• Health, Safety and Wellbeing

We offer tools that help your business stay compliant and safe where staff are happy and well

• HSE Connect

An easy and affordable electronic H&S system that will save you time, money, and keep you compliant. Members get 25 percent off and free setup

• Interislander Ferries

10 percent off the best available fare

• Just Water

15 percent off water coolers and supplies

• Regional Social events and training

• Mediation Advice

Our free mediation service can help you handle issues with customers before they escalate

• MTF Finance

MTA have partnered with MTF Finance to provide a finance solution aimed to help your customers pay for repairs, maintenance, parts, and accessories that exceed $1,500

•n3 Business Buying Power

Free access for members, last year members an saved an average of $7,566 using n3 suppliers

• OurAuto Service repair data and diagnostics at great rates

• SAM by AUXO

Increase profits with workshop management software

• Scenic Trains

10 percent off the best available fares

• Triton Hearing

Free hearing checks and an extra 10 percent off hearing devices and protection

*All business partner offers are subject to their own individual terms and conditions.

Grease to Government: apprentice brings trades to Parliament

Casting aside his steel capped boots and scrubbing the dirt from his hands, Hawkes Bay apprentice Fletcher Brown took a break from working on heavy machinery to head for the halls of power.

Fletcher joined other like-minded teens for the 2025 Youth Parliament in Wellington earlier this month.

Fletcher, a first-year heavy equipment agriculture apprentice at MTA member Brandt in Hastings, was selected for Youth Parliament after he wrote a submission to ACT MP Cameron Luxton on the lack of promotion trades are given as a career pathway in schools.

Not used to public speaking, he

mustered all his courage to get his point across to MPs young and old.

“It was great to get up in front of MPs and others in the group and give my speech,” Fletcher says.

“It was really well received, and I got congratulated left, right and centre,” he added, unwittingly making a Parliamentary pun.

Other youth MPs speeches weren’t so well received as controversy swirled during the event when some participants said their speeches had been censored.

They claimed there were not allowed to say what they think about topics currently discussed in Parliament, including the Treaty

“One of the things I mentioned was people take trades for granted. They come crying to us when they need help, but don’t recognise the importance of what we do.”

He also put his name to a petition calling for the voting age to be

lowered so 16-year-olds can vote.

It’s something he feels strongly about having started work at 17 and at the time unable to vote in the 2024 election.

The Make It 16 campaign was founded during Youth Parliament

in 2019, making this the third consecutive Youth Parliament where young people have called for the Government to lower the voting age.

“In my opinion the second you start paying taxes you should be able to

vote,” Fletcher says.

Principles Bill, changes to the pay equity system, voting rights and climate action.

Luckily Fletcher was allowed to read his in full and spoke on the need for apprenticeships to be recognised as a key to solving current and future workforce shortages.

“That could be easily achieved if they are promoted in schools as much as going to university is,” he argues.

“I stuck to what I am passionate about, I am passionate about trades and that is what I focused on. Without trades the economy won’t run.

Sixty-three youth MPs from every political party represented in Parliament signed this year's open letter, extending the legacy of their predecessors.

It wasn’t all work and no play on the day, Fletcher was treated to an executive tour of the house of power by National MPs and

bumped in to Opposition leader Chris Hipkins on the stairs.

“It was good to see how Parliament works and I have a lot more respect for MPs now because I got to see how hard their job actually is. I can’t really judge them now because I see what they have to go through and the controversy it causes for the stuff they believe in,”

Fletcher says.

“It has been a good learning experience.”

He hasn’t decided on what political party he will back in next year’s elections but will be keeping an ear out for what is being said in the lead up, hoping to hear some positive news for trades.

The Youth Parliament was originally established in 1994 to commemorate the 20th anniversary of lowering the voting age to 18.

This year's Youth Parliament was also the first since the government's withdrawal of the Electoral (Lowering Voting Age for Local Elections and Polls) Legislation Bill, drafted after the Supreme Court declared the voting age of 18 inconsistent with the Bill of Rights Act in 2022.

Every MP in Parliament selects a Youth MP, aged 16 to 18, with a Youth Press Gallery also involved. Youth MPs go through a four-month training programme before arriving at Parliament to participate in mock debates, Question Time and select committees.

Previous Youth MPs who have gone on to become full-fledged MPs in the current Parliament include Chris Bishop, Ayesha Verrall, Tangi Utikere, Catherine Wedd, Tom Rutherford, Carl Bates and Camilla Belich.

Youth MP and first year apprentice Fletcher Brown heads to the halls of power to promote apprenticeships.

Fletcher shares his Radiator story with Act's Cameron Luxton, the MP he replaced in the Youth Parliament.

Budget is a turning point

Budget 2025 marks a decisive step toward rebuilding New Zealand’s economic foundations and restoring confidence for small and medium businesses, including the thousands of hardworking operators across the motor trade sector. It delivers clear wins for the automotive industry while confronting long-standing fiscal pressures head-on.

The Investment Boost tax incentive is a practical and welcome move. This 20% immediate deduction for capital investments gives businesses the opportunity to upgrade tools, purchase vehicles, or modernise workshops. It encourages investment in productivity rather than consumption and sets the stage for long-term success.

We also support the Budget’s focus on practical, work-based training. Under Labour-Green mismanagement, young people were pushed into academic pathways while the trades were neglected. The rebalancing of training resources toward industry-led models and aligning benefits with work expectations for 18 and 19-year-olds is a much-needed correction.

We acknowledge the cost pressures still facing employers, especially the planned increases in employer KiwiSaver contributions. But this should

be seen as a benefit to staff that can be factored into wage and salary reviews. It offers a way for businesses to show long-term commitment to their employees and remain competitive in attracting skilled workers.

This Budget is a stark contrast to the last six years under Labour and the Greens, where billions were poured into ideological pet projects with little regard for value or outcomes. The result was a bloated public sector, pointless climate schemes, and red tape that strangled business.

Thanks to ACT Ministers, this Government has delivered meaningful savings and restored fiscal discipline.

ACT Ministers collectively have saved current and future taxpayers billions. This includes $12.8 billion over four years delivered by Minister Brooke van Velden by fixing broken and unworkable pay equity laws. David Seymour also delivered a $115 million per year savings package through cuts and reprioritisation within MBIE.

By eliminating waste and restoring discipline, we’ve freed up resources for what truly matters: infrastructure, frontline services, education, law and order, and smart tax policy that supports businesses to grow.

We’re also getting government

under control by cutting red tape. Regulations make it harder to build and do business, adding cost and time to projects – if people even bother going ahead with them at all.

By scrapping unworkable rules and ensuring new ones face much stronger scrutiny, businesses and entrepreneurs will be freer to innovate, take risks, and invest. I encourage anyone in the motor trade sector with a red tape problem to report it to the Ministry for Regulation’s red tape tipline.

While much of the first half of the term has been about undoing the mess we inherited and laying the foundations for growth, the results show we’re turning the corner.

Inflation is down, interest rates are down, and recently released Stats NZ GDP figures have quarterly growth at double the Reserve Bank’s May forecast.

As more of the Government’s policy changes kick into gear, we can expect a positive shift in the economic environment as the confidence to invest and do business returns.

• Simon Court is an ACT MP and is the Under-Secretary to the Minister for RMA Reform. The opinions expressed in this column are his own.

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Ford vs Hyundai vs Nissan

For people after a versatile family vehicle, the seven-seat SUV of the large variety ticks many boxes. One of the newer arrivals to the segment is the Hyundai Santa Fe, with its ‘bold’ styling and premium aspirations. Ford has been doing well with its 4×4 Everest. And for something a little different there is the big Nissan Pathfinder. Which of these is best for the ‘active family’?

Pricey but packed

The Hyundai Santa Fe range starts at $74,990 for the Active, with four models in total (all mechanically identical). The Calligraphy on test here costs $99,990. It’s a bit OTT however; the mid-spec Elite at $79,990 is a better option and still has enough baubles to keep ’em happy.

The Pathfinder is the Ti at $83,490,

a model you’d deem to be well specified too. However, you can spend $5k more and get the Ti-L with even more gear.

The Everest on test is the Wildtrak spec, a limited-run model priced at $86,990. It has a bit more fruit than the 2.0-litre biturbo Sport ($81,490) and the same 3.0-litre V6 engine as the Platinum ($91,490). But it lacks a few of that model’s fancier features.

Nissan and Ford both offer five year/150,000km warranties.

Hyundai has an offer on the Santa Fe at present, matching the warranty of the other two, while also adding three years of free servicing.

What powers them?

The newest model is the Santa Fe, which has gone down the hybrid

monocoques. The Ford runs a fulltime AWD system with low range and a rear diff lock.

Posh yet practical Santa Fe has a smart one touch tilt-and-slide function on its middle row seats to grant access to the rear. While it’s lacking a little foot room back there, the seats are comfortable with plenty of headroom and Isofix points too. There is a generous amount of lounging room for middle row occupants, enough that even when you slide it forward to give those in the back more room, you still have sufficient left over. The bench is comfy too with numerous USB ports, window shades, bulk cup holders and a flat floor

But it’s the Pathfinder that is the best people-moving SUV. It’s simply huge, which translates into the most interior space.

On the go

path. This outputs a combined 172kW/367Nm from its 1.6T petrol and electric motor. The latter is a 44kW/264Nm unit housed in the transmission, working via the six-stage auto. Overall fuel use is a claimed 6.2L/100km.

The Pathfinder makes 202kW and 340Nm from its 3.5-litre petrolfired V6, processed via a ninespeed auto. Like Santa Fe, it has an on-demand type of AWD system. Without any electrification, the fuel use figure is 11.7L/100km.

The Everest V6 uses a 3.0-litre diesel with 184kW/600Nm and 10-speed auto in behind, getting through fuel at a rate of 9.7L/100km. It is also an SUV you can actually attach the term 4×4 to. Everest rides on a full chassis, whereas the others are

With different engines, they each have their own character. The Pathfinder’s V6 has a smooth and torque-rich delivery, the auto well matched with silky shifting to get it moving along while limiting the engine’s workload. But it still drinks the most, the average into the low teens when buzzing around town, settling on 12L/100km after some motorway miles.

The V6 in the Everest is a different beast with more torque still. It’s a quiet diesel, with minimal lag and lots of pull, especially from 1800rpm onwards. The 10-speed auto is an efficient operator too.

The Pathfinder has the most absorbent ride, both in and out of the city, while the Hyundai’s is a touch firmer and more composed.

The Ford works well in the city, however, the turning circle better than the Pathfinder’s. It manages to fit into car parks easier too. That big Nissan is a beast in the supermarket lot.

Nissan Pathfinder Ti

Hyundai Santa Fe Hybrid Calligraphy

Ford Everest Wildtrak

Santa Fe is a bit more manageable with better outward vision, the best parking camera and light, easy steering.

Out of town, the Nissan feels weighty, and is the most susceptible to understeer in tricky bends. Its steering gets the Luxon award too; out of touch with what’s happening down below. But it rides well, and is quiet on the go.

Where the Pathfinder has a frontdrive bias, the Everest is more of a rear-drive set-up which helps dynamically. It’s heavy but quite

well balanced and, despite the initial roll, handles nicely for what it is, with positive steering. On the highway, the Santa Fe has the best steering with well judged weighting and just enough feedback. Its road holding and control keeps progress calm. The Hyundai feels safe and competent all the time.

What is the pick then?

The Hyundai covers most bases better than the others, although we recommend the Active or Elite model as being better value. Its hybrid powertrain is refined and

efficient, it has a high quality, versatile interior and the drive is impressive.

Pathfinder is the best people carrier here if that is your ultimate priority.

The Everest is the one for those who need a passenger vehicle that can tow; braked capacity is 3500kg and a tow bar comes as standard. Its 4×4 pedigree will suit those living out of the urban confines and while it works in the city it’s not as comfortable or refined as the crossovers in this regard.

Model Ford Everest Wildtrak

Price $86,990 / 9.7L/100km / 256g/km

Engine 2997cc / V6 / T / DI

Power 184kW@3250rpm

Torque 600Nm@1750-2250rpm

Drivetrain 10-speed auto / AWD

Speedo error 97 at an indicated 100km/h

Ambient cabin noise 69.9dB@100km/h

0-100km/h 8.91s

80-120km/h 6.71s (189m)

100-0km/h 38.97m

Stability systems ABS, ESP, TV

Safety AEB, ACC, BSM, LDW, RCTA, ALK, AHB

Luggage Capacity 259 / 898 / 1818L

Tyre size f/r-255/55R20

Fuel Capacity 80L

Service intervals Variable

Warranty 5yrs / 150,000km

ANCAP rating 5 Stars (2022)

Weight (claimed) 2490kg

Model Hyundai Santa Fe Hybrid Calligraphy

Price $99,990 / 6.2L/100km / 142g/km

Engine 1598cc / IL4 / T / DI Power 132kW@5500rpm

Torque 265Nm@1500-4000rpm

Drivetrain 6-speed auto / on-demand AWD

Speedo error 98 at an indicated 100km/h

Ambient cabin noise 69.9dB@100km/h 0-100km/h 9.49s 80-120km/h 5.95s (166m) 100-0km/h

/ 11.7L/100km / 273g/km

3498cc / V6 / DI

5.40s (157m)

36.89m Stability systems ABS, ESP, TV

AEB, ACC, BSM, LDW, RCTA, ALK, AHB Luggage Capacity 205-554-782L

(2700kg braked)

12 months / 15,000km

5yrs / 150,000km

(2022)

(claimed) 2044kg

Ford Everest Wildtrak

Hyundai Santa Fe Hybrid Calligraphy

Nissan Pathfinder Ti

Blast from the Past

Every month we revisit pages from Radiator's history.

Identifying Features

An increasingly common problem we’re seeing in the world of LVV certification for once isn’t a poorly made aftermarket part, or a new trend for doing something ridiculous to a car – it’s something much less obvious. More and more vehicles are being presented to LVV Certifiers which have had their Vehicle Identification Number (VIN) or chassis number identification plate removed, or replaced with a reproduction ID plate. This might seem like an innocuous enough thing, particularly when looking at an old vehicle that’s obviously just had its engine bay painted – however we’re caught by the fact we have to make sure that a vehicle coming through for certification is the vehicle it purports to be. As part of the LVV certification inspection, the certifier needs to be sure that the car they are looking at isn’t stolen or rebirthed – and there has been more than one occasion where a V6 Commodore has been

‘modified’ with all of the gear from an SS, but on closer inspection the only ‘modifications’ have been the plates and tags from a V6 fitted to a stolen SS Commodore. It’s because of this potential to use the LVV system to legitimise a stolen or rebirthed vehicle that we have to be careful about vehicle identities, even if this is something that doesn’t directly relate to modifications.

For some background, vehicles first registered (or re-registered) in NZ from 1 April 1994 must have a 17-digit VIN, assigned either by the vehicle manufacturer or NZTA. This can be either stamped into the vehicle structure, or on a plate permanently attached to the vehicle structure. As part of a Warrant of Fitness inspection, and most specialist certification inspections, this needs to be checked by the person inspecting the vehicle to ensure it hasn’t been removed, altered, defaced, or ‘affixed unlawfully or by unauthorised persons’. Again,

this is intended to catch stolen or rebirthed vehicles.

This is most commonly an issue with vehicles that have been restored, and the well-meaning owner either pulls the VIN or ID plate off to paint the car, or buys a reproduction ID plate to re-stamp the numbers into, rather than reusing the battered and faded original. Neither of these things are allowed however, unless the vehicle also has a stamped chassis number/VIN, which can be considered the ‘primary identifier’ provided it hasn’t also been tampered with. Often, though, for older vehicles the riveted ID plate is the vehicle’s sole form of identity. In any case, if the vehicle has an NZTA-issued VIN plate, this cannot be removed by anyone other than a TSDA. Most of the time, the well-meaning owner has created a mess of paperwork and headaches for themselves in proving that their freshly painted vehicle is legitimate, and not stolen!

One of these ID plates is genuine (although retouched digitally for privacy purposes), the other is a reproduction. No prizes for guessing which is which – note also the different font used at the top of the reproduction plate.

Like a Warrant of Fitness, if a vehicle is presented to an LVV Certifier which has had its identity tampered with, they need to send the owner to a testing station/ TSDA so that the Entry Certifier can confirm the vehicle’s identity. The introductory section of the Entry Certification VIRM outlines the process for dealing with a vehicle with a damaged or missing

VIN/chassis number. If the vehicle has a VIN, often this means the TSDA will stamp a new VIN plate and affix it to the vehicle. If it has a chassis number, often it will have a 17-digit VIN assigned to it.

In essence, this is not something that we can fix, but it’s something that we need to be right in order to process a certification!

Got a question that needs answering?

Have a topic that you’d like LVVTA to cover?

Let us know what you’d like to see in an upcoming LVVTA column at: info@lvvta.org.nz.

Optimising workshop layouts: The safety and efficiency double whammy

By Tony Hutchinson.

We’ve all seen workshops that look like a bomb’s hit them. Tools scattered, cars parked at odd angles, and apprentices dodging hazards like they’re in an obstacle course. A poorly laid-out workshop isn’t just a recipe for chaos; it’s a magnet for accidents and a productivity killer. But here’s the good news: optimising your workshop layout delivers a cracking double whammy – it’s safer and more efficient. What’s not to like? Let’s dive into why this matters and how to make it happen, with a couple of cautionary tales to keep you on your toes.

Why layout matters

A well-planned workshop is like a well-oiled machine. It keeps workflows smooth, reduces the risk of accidents, and makes everyone’s day less stressful. Poor layouts, on the other hand, lead to cluttered workspaces, unnecessary movement, and dangerous shortcuts. Ever seen a mechanic stretch across a car to grab a tool because the toolbox is on the other side of the shop? And we all know the pain of the missing 10mm socket (or a workbench where there is a place for everything, but nothing is in its place). These are inefficiencies at best and, with rising frustration, the possibility of accidents waiting to happen at worst.

The WorkSafe lens

WorkSafe doesn’t muck about when it comes to workshop safety. A cluttered or poorly planned layout is a red flag during inspections. They’ll be looking for clear walkways, properly marked hazardous zones, and sensible equipment placement. If accidents happens, WorkSafe will dig into whether the workshop layout contributed to the risk. Were there

clear lines of sight? Was there enough space to manoeuvre vehicles safely? If not, you’re looking at fines, potential prosecutions, and a whole lot of paperwork. In severe cases, directors can face hefty penalties or even jail time, especially if there’s a pattern of negligence.

Designing a safer, more efficient workshop

Optimising workshop layouts starts with thinking strategically and keeping both safety and efficiency front of mind. Here are some practical steps:

Map Workflow: Walk through a typical job – from a car arriving to it leaving. Where are the bottlenecks? Are mechanics crossing the shop to grab tools or parts? Rearrange so tools, equipment, and parts are where they’re needed.

Clear clutter: Designate spots for everything – tools, bins, and even cars waiting for work. Use floor markings to define walkways, parking zones, and hazardous areas like hoist bays, keeping pathways clear preventing tripping over stray spanners. Vehicle movement: Cars moving in and out of bays are a major hazard. Create dedicated lanes for moving vehicles, ideally one-way to avoid collisions. And for Pete’s sake, train staff on safe vehicle movement – no “left foot on the accelerator” nonsense.

Signage and training: Use clear signs for hazards (e.g., “Hoist Area – No Parking”) and hold regular Toolbox Talks to reinforce safe practices. Make sure apprentices know the risks of moving vehicles and the proper procedures to follow.

Tony’s top tips

• Sketch out your current layout and mark where accidents or near-misses have happened. That’s your starting point for change.

• Involve the team in planning – they know the pain points better than anyone.

• Check out WorkSafe’s guidance on workplace design: https://www. worksafe.govt.nz/topic-andindustry/workplace-design/.

• Keep walkways at least 1.2 metres wide to allow safe movement.

• Review your layout every six months – new equipment or staff can change what works.

Peace of Mind with HSE Connect

Want to take the stress out of compliance? HSE Connect’s software, built with WorkSafe in mind, helps MTA members streamline safety processes, including workshop layout planning. With discounted pricing and free setup, it’s a no-brainer. Check it out at www.hseconnect.co/mta or call 022 643 1832.

A smart workshop layout isn’t just about avoiding WorkSafe’s wrath –it’s about keeping your team safe and your business humming. Get it right, and you’ll wonder why you didn’t do it sooner.

to www.hseconnect.co/contact-us or call HSE Connect on 022 643 1832

Learning from the legends

Recently MTA rolled out Afterpay as a new benefit for members, and let’s just say, the uptake has been more enthusiastic than a sausage sizzle at Mitre10. Afterpay is a heavyweight in the ‘buy now, pay later’ (BNPL) space, and is proving to be a game-changer for MTA members across the country.

Gen Z and Millennials are especially drawn to interest-free instalments. BNPL is helping to ease the pressure in a time when wallets are a little light as the economic bite continues to take chunks out of people’s incomes.

From tyres and batteries to excess payments on collision repairs, members are finding ways to offer their customers more flexibility. Let’s face it, when your car breaks down, the last thing you want is a financial burden to go with it. Spreading the repair payments can make all the difference.

As part of the Afterpay rollout, I had the privilege of attending a ‘Leaders and Legends’ event at Rooftop at QT, a bar in Auckland. Picture this: a sunny day, not a cloud in the sky, a stunning view over the city and harbour, and two absolute icons – Nick Molnar, co-founder of Afterpay, and Richie

Larry.fallowfield@mta.org.nz

McCaw, legendary All Blacks captain – sharing stories, laughs, and some pieces of wisdom.

If you know Auckland, then maybe my picture was a little too rosy, but this wasn’t your typical corporate snooze-fest. It was more like a friendly trans-Tasman chat in which old rivals clashed again and still shook hands after the battle. It was New Zealand versus Australia, business versus elite sport, honesty versus success, and what stood out was how much these two worlds have in common.

Nick shared the rollercoaster ride of launching Afterpay, including the early days when people thought it was a gimmick. It wasn’t a gimmick though, as Afterpay listed on the ASX in 2016 at AU$1.10 per share, and within five years the share price had jumped to AU$118. Not bad for a ‘fad’.

Richie, on the other hand, took us back to the 2007 Rugby World Cup quarter-final – yes, that one! He spoke honestly about the disappointment, the criticism, and the temptation to blame everything, from injuries to referees. But true leadership, he said, is about owning the outcome. “It was our fault, and we had to

morning meeting or a surprise box of doughnuts can go a long way with your team.

Invest in growth – not just business growth, but personal growth. Offer training, encourage upskilling, and show your team that you believe in their future. When people feel like they’re moving forward, they’re more likely to stick around for the journey, no matter how hard or long it is.

So whether you’re selling cars, fixing gearboxes, or figuring out how to keep the lights on, remember, leadership isn’t about having all the answers. It’s about

showing up, staying steady, and helping your team succeed, even when the road gets rough. Keep smiling; you never know who’s watching.

own it,” he said. From there the rebuild began, he continued, and one of the key lessons was to learn and be “comfortable in the uncomfortable”.

Sound familiar?

Being entrenched in the automotive industry right now, you probably know that feeling all too well. Between supply chain issues, rising costs, shifting customer expectations and low sales, it’s been a bumpy ride.

Richie and Nick reminded us that leadership starts at the top, and your team will take their prompts from you.

So, what can we learn from these legends?

First and foremost, stay positive. Your energy sets the tone; if you are upbeat and focused, your team will be too. Celebrate the small wins, whether it’s a glowing customer review, a job completed ahead of schedule, or just surviving a Monday without an oil or coffee spill.

Keep your team engaged; ask for their ideas, recognise their efforts, and create an environment in which people feel heard and valued. Small gestures like a shoutout at the

Be visible. Importantly, be present and be the great leader your team needs, especially when times are tough. At the end of the day, you’re not just running a business, you’re captaining a team, and just like Richie on the field or Nick in the boardroom, your belief in the journey ahead and in your people will be the difference between surviving and thriving.

Andrea Andrew WoF Consultant

National Service available

• QMS and VIRM Training

• Face-to-face group training

Stress-free annual performance assessments

• On-site VI competency assessments (specific areas)

www.wofconsultant.co.nz 021 2777 228 andrea@wofconsultant.co.nz

Nick Molnar and Richie McCaw entertain and inform guests.

prabha.raman@mta.org.nz

yulene.knight@mta.org.nz

Keeping well in winter

The colder darker months in winter present distinct challenges for employee morale and health, both physical and mental. It is important for employers and employees to pay careful attention to their wellbeing during this time. Here are some tips to promote wellbeing:

Temperature and comfort – Make sure your workplace temperatures are comfortable to ensure that you are warm and focused. Frequent temperature fluctuations can lead to ill health. Wear warm clothing to protect yourself. Make sure that you are not exposing yourself to the harsh cold and wet weather. Ensure that warm clothing is part of your uniform.

Prioritise health – Winter brings with it many viral illnesses. Make sure you wash your hands regularly and maintain personal hygiene to avoid falling ill. Stay at home if you are sick, not only to avoid spreading it to your colleagues

but also to ensure you get the rest needed to recover.

Health and wellness initiatives – Employers can introduce and promote wellness initiatives such as flu vaccination vouchers, wellbeing webinars, wellbeing allowances etc to promote wellbeing.

Outdoor activities – Despite cooler temperatures, try to spend time outdoors especially on sunny days to soak up the natural sunlight. This prevents the winter gloom from setting in, as people spend more time indoors due to late sunrises and early sunsets. Clear winter days are great for outdoor activities such as walks, bike rides and sport.

Planned holidays – Take holidays with friends and family by booking some annual leave to break the monotony of winter. Business is usually slow during these months, which might present a good opportunity to take that

might be facing challenges with respect to the health of their family, especially those with little children. Be supportive and understanding.

Seek professional help – If you are struggling with mental health during winter, reach out for professional support. Professional counselling and therapy can help you address seasonal affective disorder (SAD) or other mental health concerns.

well-deserved break to rejuvenate.

Prioritise self-care – Take part in activities that actively promote wellbeing and stress relief. This could include practising meditation, taking warm baths, reading good books, listening to your favourite music, or pampering yourself.

Social connections – Winter can be hard on social connections as most people withdraw from social activities due to limited daylight and harsh weather. This lack of social interaction can take a toll on one’s mental health. Actively try to catch up with loved ones. Get creative by organising virtual meetups or wine and dine sessions, or play virtual group games. This helps battle feelings of isolation.

Acknowledge and appreciate – Take time out to acknowledge and appreciate each other for the hard work during these months. Not everyone has the luxury of sitting in a cozy office. Also, people

MTA offers free and confidential counselling via OCP to our members and their staff as a membership benefit. Contact OCP via phone: 0800 377 990, website: www.ocp.co.nz, and web app: myocp.app. Please let them know that you are an MTA member when making the appointment. Please contact the MTA HR team for further advice on this topic.

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If you want your staff to look clean and professional and save your company money with the least amount of hassle, talk to Apparelmaster. We buy any kind of workwear and rent it back to you, professionally launder and repair it and make sure you get the right gear where and when you need it.

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Toolbox Talks goes digital: the future of workshop training

The industry is under increasing pressure to stay compliant, safe and skilled, while still getting the job done.

Traditionally, Toolbox Talks has been the go-to method for quick safety refreshers or team updates on the workshop floor. But in an era where time is short, attention spans are shorter, and compliance requirements are only growing, the humble Toolbox Talks is undergoing a digital transformation.

Welcome to the age of digital microlearning – short, focused, mobile-friendly training designed to fit around the fast-paced environment of modern workshops. It’s reshaping how health and safety, compliance and non-accredited training are delivered and retained.

Why the shift?

Toolbox Talks has long served an important purpose, bringing the team together for a quick briefing on safety or operational issues. Digital delivery solves many challenges. Tools like SafetyCulture allow organisations to create mobile-first modules that technicians can complete on their phones, during a break or before starting a job.

And unlike the traditional Toolbox Talks, digital modules can be recorded, tracked and stored, making it easier for managers to prove compliance during audits or investigations.

Loretta.thompson@mta.org.nz

Bite-sized learning for busy hands

One of the biggest barriers to ongoing training in the automotive industry has always been time. With digital microlearning, training is designed to be short, often under five minutes, and targeted to the audience. This means it can slot into a technician’s day without requiring them to step away from their tools for long periods.

For example, instead of a 30-minute group session on manual handling, a workshop might deliver a threeminute e-learning video on safe lifting techniques, followed by a quick twoquestion quiz. The technician watches it during a break, then signs off –simple, quick, and fully recorded.

Mobile-first = modern learning

Today’s workforce, especially younger technicians entering the trade, are already used to consuming content on their phones. In the education sector, this is referred to as M-Learning and is considered the modern approach to learning. Not only is digital learning a costeffective option for employers, it also meets you and your team where you are, rather than rigid time-based learning sessions on subjects that can be taught online. Digital Toolbox Talks taps into this habit by delivering training in the format people are most comfortable with.

Real impact, real-time results

From a business perspective, the benefits are significant. Workshops using digital microlearning can benefit from increased engagement, better knowledge retention, and improved health and safety outcomes. In fact, research shows that learners retain more when content is delivered in small, regular bursts, rather than long, infrequent sessions.

Beyond safety, microlearning also supports ongoing technical development, customer service training, and even awareness around industry changes that affect your team.

Where to next?

As more automotive businesses in New Zealand look to modernise their operations, going digital with Toolbox Talks is a smart step. It respects the realities of the trade, which is fast, hands-on, and practical, while embracing the power of digital to support a learning culture.

At MTA we’re about to begin rolling out short-form learning through SafetyCulture to meet members where they are – in the workshop or on the move – and focus on getting the job done. It's part of our commitment to making compliance easier and training more relevant.

Because in a world where every minute counts, learning should be as mobile as your workforce.

LPG in vehicles –where is the line?

LPG has been in our industry for decades now and is still relevant in today’s environment. LPG used as a fuel to run the engine isn’t as prominent as it was back in the 1980s heyday of LPG and CNG for vehicles.

The uptake of LPG in vehicles for other uses is now seeing an increase as it becomes more widely used for heating and cooling in cars, vans , campers and boats. LPG auxiliary use is growing as Kiwis choose to fit out their holiday vehicles with more modern conveniences.

In November 2022 a Whangārei man from the automotive industry was found guilty and sentenced in the Whangārei District Court for issuing fake gas certificates and carrying out unsafe gas fitting work, endangering lives. He claimed that he was a qualified gasfitter within the automotive trade and installing a gas (LPG) heater was acceptable under his training.

Standards

So the question becomes, where does the line lie for LPG in automotive? Well, there are a number of standards for the use

of LPG in vehicles, but to try and clarify this, LPG used as a motive fuel source for the propulsion of the vehicle falls within automotive requirements.

All vehicle-specific LPG systems must adhere to NZTA requirements and reference New Zealand standards. Any vehicle fitted with any alternative fuel system in working order is required to have a current and valid alternative fuel inspection certificate issued by an NZTA-approved inspector. A missing or expired alternative fuel inspection certificate will be (but is not limited to) a reason for failing an in-service inspection, for either WoF or CoF, depending on the vehicle.

Other uses for LPG (heating and cooling etc) are defined as any LPG system, line, fitting or connection used within the cabin of a vehicle. So anything that is installed within the cabin of a vehicle, camper or boat is outside the NZTA/Automotive criteria, and this is where it falls to the Plumbers Gasfitters and Drainlayers Board of New Zealand and their rules and regulations.

Complexity

We are not going to get into the rules and regulations here of the Plumbers, Gasfitters and Drainlayers Board, but be aware that there is a lot of complexity when installing LPG systems, from materials used for installation to ventilation and exhaust requirements. Something else to be aware of is that even though you must be registered by the Plumbers, Gasfitters and Drainlayers Board to do any and all gas work as described above, there is no ‘WoF’ type of inspection for vehicles fitted with gas stoves or heaters etc. So where is the line for LPG? If it used as an automotive fuel source for the propulsion of the vehicle, this sits within our automotive field. If it is used for any other purpose, especially when used within the confines of a cabin or enclosed spaces in which occupants are situated, then it becomes the realm of the Plumbers, Gasfitters and Drainlayers Board of New Zealand, and the legal requirements within the Plumbers, Gasfitters, and Drainlayers Act 2006.

Who’s going to pay?

By Mediation Advisor Dave Wilce

Who pays the labour component if a replacement part fails after being fitted to a customer’s vehicle?

This is a recurring question for the repair sector, when a warranted part fails and a replacement unit is supplied at no charge, who is going to pay for the labour involved in fitting the replacement part.

It’s an age-old problem for repairs and has been a thorny issue since the Consumer Guarantees Act (CGA) came into effect.

When a business purchases goods from another business for the purpose of reselling them, the CGA does not apply. Therefore, any warranty implied is the

warranty that supplier offers and if it doesn’t include a labour component then it will be a ‘part only’ replacement.

While that may be the legal position, some good suppliers will help out with the cost of labour too.

I have come across a supplier that has a ‘part only’ warranty, that while acknowledging the labour, the (major supplier) company policy restricted it to ‘part only’, so the manager gave us extra discount on other parts where he could, to make up for the lost labour.

In doing so the business has good will and that is the type of a business you want to support.

I used a very good supplier in

dave.wilce@mta.org.nz

my last job that was friendly, had good stock and very competent. We were not a huge customer but spent $2-3k per month with them. We had a faulty ($200) part, and the supplier would not stand by the product, so we closed the account and purchased from elsewhere.

The repairer has the right to buy from a supplier of their choosing. If the supplier will not stand by their product, buy it from somewhere else. Buy on quality, not price. There is still such thing as loyalty. Build a relationship with your suppliers. Communicate, give feedback, work with them.

It’s not ‘the’ answer, but it is the best they can do with the laws we have.

Exciting progress in the pipeline

The year is progressing well in terms of Government policies that support our members’ long-term success – albeit cautiously, against a backdrop of economic uncertainty.

At Budget 2025, the Investment Boost initiative was announced, offering a tax incentive for businesses to invest in assets such as machinery, tools, and equipment. Some policies are long overdue.

Immigration – highlighted in our recent ‘Beehive billboard’ Government Warrant of Fitness – had appeared to have stalled, but is finally gaining momentum. The recent announcement adding panel beater and vehicle painter to the Green List is a significant win for the collision repair sector, accompanied by more manageable wage rules compared to other roles added at the same time.

Wage rules remain the primary lever for managing demand across visa types and are becoming increasingly prominent as immigration settings and processes are freed up. The system is, after all, about give and take.

The Green List itself was always something of a band-aid – introduced when the flagship Skilled Migrant Category (SMC) residency pathway was underperforming, with excessive wait times. Those wait times have now been significantly reduced, and looking ahead, there are promising

James.mcdowall@mta.org.nz

signs that upcoming reforms to the SMC will finally recognise the trades as highly skilled professions.

Members may also recall that MTA proposed reforms to the Accredited Employer Work Visa (AEWV) last year. While the proposal was well received, it was a bold ask and progress in this area unfortunately remains a ‘wait and see’.

In conjunction, we’ve been pushing for domestic training to shift from the Crown to industry – a goal we’ve successfully advanced with the recent decisions around Te Pūkenga’s disestablishment.

There’s at least a six-month process ahead regarding MITO, but by getting both sides of the coin right –immigration and domestic training –we can address workforce shortages for the long term.

A Transition Board for MITO has now been established, and the new entity will be industry-owned. I’m pleased to announce the initial shareholders: MTA, MIA, CRA, TAMA, VIA, NZERA, AADS, Transporting New Zealand, National Road Carriers, NZ Trucking Association, Log Transport Safety Council, Bus and Coach Association, MinEx, New Zealand Drillers Federation, GasNZ, and WasteMINZ. Conversations with potential additional shareholders are ongoing.

Trucking well

In other news, MTA Chief Executive Lee Marshall and Senior HR Advisor Prabha Raman appeared before the Select Committee recently in support of the Employment Relations (Termination of Employment by Agreement) Amendment Bill. The Bill would allow employers and employees to enter into mutually agreed, protected negotiations to terminate an employment contract. This would provide a way to avoid a costly and drawn-out process that, in many cases, neither party wishes to undertake.

Finally, as you will have seen earlier in this issue, I’m pleased to share that MTA’s Expert Advisory Groups are now established. These groups will serve members and the wider industry well, acting as go-to forums for consultation on specific issues and as a mechanism for raising concerns we may not yet be aware of. The Board is particularly keen to engage with these groups on an ongoing basis. It’s also encouraging to see our Regional Networks picking up the baton and continuing our commitment to regional events and social collaboration. All in all, we’re trucking along well, and there are some exciting developments in the pipeline for the second half of 2025.

ComCom fuel industry guidance

The Commerce Commission (ComCom) has recently released guidance for wholesale contracts for businesses in the fuel industry.

The MTA advocacy team and service station members have been working closely with ComCom on this guidance publication. This is part of a larger workstream in which the MTA advocacy team has engaged with ComCom regarding fuel retailers and fair and even business exchanges with fuel suppliers. ComCom are focused on fostering competition in the Wholesale market and MTA have helped ComCom reach a wider audience within industry.

The guidance helps fuel retailers and wholesalers understand what the Fuel Industry Act 2020 (the Act) and Fuel Industry Regulations 2021 (Regulations) require for the supply of fuel in a fixed wholesale contract (FWC).

The guidance provides examples of things to be aware of as a fuel retailer; however, you should obtain your own legal advice to ensure that your FWCs comply with the requirements of the Act.

The Act was designed to improve competition at the wholesale level. Section 4 of the Act defines

Mathew.alderdice@mta.org.nz

FWC as a wholesale contract that governs:

•for a fixed period, the wholesale price and other conditions of sale and supply of automotive fuel during the period; or

•for a fixed amount of automotive fuel, the wholesale price and other conditions of sale and supply for that engine fuel.

An FWC does not include a wholesale contract for the sale and supply of automotive fuel under the terminal gate pricing regime. Nor do these requirements apply when the wholesaler owns and sets the price of fuel sold to consumers.

Each year fuel importers are required to disclose to ComCom any new or updated FWCs that they have with fuel retailers.

ComCom has reviewed over 300 FWCs and assessed the extent to which these contracts reflected new requirements designed to improve wholesale competition.

ComCom has raised specific issues identified within FWCs with some fuel importers, and in many cases, ComCom provided guidance on how to ensure their FWCs were compliant. The ComCom review, along with the subsequent engagement with wholesalers,

was successful in achieving greater compliance with FWC requirements, facilitating a more competitive wholesale market.

ComCom continues to monitor new contracts and contract variations that fuel importers disclose to the ComCom to ensure ongoing compliance.

The ComCom guidance is aimed primarily at fuel retailers. This includes independent fuel retailers (referred to in the Act as dealers), who operate under a brand owned by another company. This guidance document refers to independent fuel retailers and dealers interchangeably. The guidance helps fuel retailers understand their rights and obligations under the Act and the Regulations. It outlines the key contract terms that fuel retailers should expect to see in their FWCs.

The guidance will also be useful for wholesalers, as it outlines the requirements, they need to meet in their FWCs with fuel retailers. This includes wholesalers who are not importers (and therefore not required to disclose copies of their FWCs annually to ComCom), and wholesalers who are importers entering into agreements with other importers for the supply of fuel.

Requirement under the Fuel Industry Act and Regulations

Transparency obligation

Transparent pricing

Summary

Section 15 A wholesaler must ensure that the terms of its FWC are expressed clearly, concisely, and in plain language.

Section 16 (1)

Regulation 12

Variations to pricing methods

Wholesale contract terms that limit the ability of a fuel retailer to compete

Section 16 (2)

Regulation 13

A FWC must specify the pricing method by which the price of fuel supplied under that contract is calculated. The wholesaler is responsible for ensuring that this pricing method is followed for all transactions.

The pricing method in a FWC must not be varied throughout the contract, unless the party seeking the variation to the pricing method gives the other party one month’s notice of the proposed variation and both parties agree in writing to the variation.

Section 19 A wholesaler must not enter into a FWC containing any clause that is likely to limit the ability of the fuel retailer to compete with the wholesaler or any other person; unless such a clause is necessary in order to protect the reasonable commercial interests of the wholesaler.

For more information on the ComCom fuel industry guidance, please see the full document at ComCom Industry Guidance: Wholesale Contracts. If you would like to discuss the ComCom guidance or have questions regarding the work MTA is engaged in with ComCom in the fuel market, please contact Mathew Alderdice.

Dealing with outrageous behaviour

Sometimes an organisation has people working for it who behave outside the realms of what the senior management condone or expect from their people. Unfortunately for that organisation, it can become defined by that behaviour, with the risk of it being seen as typical of how that organisation behaves, even though it is against the standards of the people at the top, who would put a stop to it if they knew.

As CRA GM, I became aware of a situation with people behaving badly in a company that works in our industry. It was outrageous behaviour, and with my 30 years of experience in the business world, I am pretty certain this was a matter of individuals’ behaviour that was not reflective of or condoned by the organisation or its leaders.

We will discuss our concerns with the organisation’s senior leaders. If you encounter anything you are not happy with, similar to the above, please discuss it with me or CRA Chair Jeff Robson. Market woes

June was roadshow month, following straight after the May conference in Wellington. Roadshow attendance nationally

stewart@collisionrepair.co.nz

has been good so far; there are still pockets where we struggle to get people along, but overall, our attendance in June was strong at over 65 percent of business members (excluding associates).

The roadshow allowed the CRA to continue developing our AI presenter, Virtual Vera (or Vera to her friends), who we intend to function as a spokesperson as needed. Vera helps get messages to people who prefer listening to reading, so we can help ensure all members can get the messages the CRA sends.

As this is written in June 2025, the market is quiet; most major centers are reporting low volumes of repairs, particularly in Auckland, Hamilton, Wellington and Christchurch. This appears to be the effect of a flat economy; people who would normally get their cars repaired are not doing so, as the insurance excesses are a barrier. Even with offerings like Afterpay, many are still lacking cash to spend on repairs. As the economy picks up, repair volumes will follow.

A point to remember

As CRA GM, my view is that when volumes pick up, things will not go back to the way they were. This is an important point: changes in the

This is not a technical issue like a structural repair, this is a business issue – being clear on where your business is heading and asking yourself if you are doing things to take it there.

Are there goals set up along the way to measure progress?

If you are hoping to sell your business and retire, do you have a business positioned to prosper in today’s market?

economy and the repair market have been occurring and will continue at a faster pace. Some of these have been well discussed; for example, IAG investing in their own repair facilities. As they are over 50 percent of the vehicle insurance market, this means a lot of vehicles are now unavailable. Other insurers are supporting new entrants into the market, which will have the same effect in taking vehicles out of the available pool. As a result, insurance companies that do not have the volumes to support their own repair investments or have business strategies that exclude investing in their own repair facilities are looking at how they position themselves.

They may choose to provide repair schedules superior to other insurers, and in doing so incentivising repairers to prioritise their work. Some may contract with suppliers to give them (the insurers) some security around getting their customers’ repairs completed quickly.

I restate the current market situation because the CRA is aware that while some businesses acknowledge these effects in the market, they then continue doing things the same as they did before.

Be wary of just focusing on efficiency and margins alone, it’s what your plan is for 12 or 24 months’ time that also needs thought.

in a cooperative manner is likely to give more success than each fighting alone.

Hoping someone will come along and offer a competitive price for the business is as good as taking a lotto ticket.

These are all things that the business owner needs to do; there is plenty of support from industry partners on how to ensure your business is optimised and operates effectively.

The CRA is one resource to help with these questions, from knowledge and support offered to, most importantly, dialogue with fellow business owners. Sharing best practice and honestly debating options and ways to operate are the signs of a strong industry. Keeping things to yourself and ring-fencing ideas is a divisive approach; the beneficiaries of that are people who provide your work, customers and insurance companies.

Take ownership of our industry

While there are many challenges, like all industries, confronting these

Joining with MTA is one example of two voices becoming one and both parties working together towards agreed common goals. This is far more effective when dealing with regulators, government and the market. Speaking as one voice gets heard, whereas multiple voices or approaches get lost and often confuse the situation.

When working together, you get out of it what you put in. The CRA and MTA provide collision repairers with a great opportunity to contribute to the achievement of results.

• Stewart Gibb, CRA General Manager

Dante O'Neil: Right Place, Right Mindset

Dante O'Neil, a small engine technician at McLaren’s Rural Services, has always been focused on fixing things.

“Since I was young, I have always loved taking things apart and trying to put them back together. I didn’t always have the skills to reassemble them, but I was committed to learning how.”

Although he is now well on his way to completing his Level 4 qualification, Dante’s path to working in Outdoor Power Equipment hasn’t been straightforward. His journey in the automotive industry began in 2020 at age 15, when he left school to start a motorcycle apprenticeship.

After securing a job and making progress in his apprenticeship, COVID-19 hit. Dante was made redundant, and he had to search for new opportunities.

He spent time in a heavy diesel workshop, but when he met the team at McLaren’s, things clicked into place for him: “An opportunity at McLaren’s popped up and they were very nice people. I cross-credited my motorcycle apprenticeship, got stuck into outdoor power equipment, and

have been loving it ever since.”

Tony McLaren, Owner/Director of McLaren’s Rural Services, says Dante quickly made a strong impression on the team. “He immediately struck the team as a responsible, level-headed young guy who went about his work in a careful, measured manner. He had a bit to learn in the outdoor power equipment world, but wasn’t scared to ask questions and worked hard at the theory side of things. He has become a valued member of the McLaren’s team.”

Fast forward to today and Dante has been at McLaren’s for just over two years. In his role, he services everything from ride-ons to chainsaws and finds immense satisfaction in his work. “It's the satisfaction of something not working, and then, once you've put your time and effort in, you get it going again. You can't beat that feeling of knowing you have fixed something.”

Dante is not one to blow his own trumpet, but two qualities he does take pride in are his attitude and work ethic. As a direct result of these attributes, Dante was awarded Stihl Shop Apprentice of the Year. “I don’t think of myself as better than anyone

New vehicles

June 2025 saw a positive upward move in the new passenger and commercial vehicle sales: a 1,602unit increase on May 2025. June’s top three brands were Toyota with 2,378 (20.1 percent), Ford 1,334 (11.3 percent), and Mitsubishi 1,163 (9.8 percent) all of whom had triple unit sales. Ford Ranger for the second month running held the top model spot with 876 or 7.4 percent of the monthly sales, while the Toyota Rav4 and HiLux rounded out the top three with 781, (6.6 percent) and 658 (5.6 percent) respectively. Year to date

else, so it was strange to receive this award. This was my first real award, even through school, so it was a great feeling.”

For Dante, receiving the accolade hasn’t changed who he is or how he approaches his work. While he says it was gratifying to have his hard work acknowledged, recognition was never the end goal. “I’m still that hard worker that I was before. I just see it as evidence of the effort I have put in and the reward of that.”

With only a few block courses left in his Level 4 qualification, Dante is approaching the end of his apprenticeship, but he’s well aware that this doesn’t mark the end of his learning. “You’re learning every single day. No matter how much experience you gain, you’ll never reach a point where you know everything.”

If you, or someone you know, are thinking about getting into the automotive industry, Dante has this advice: “You’ve just got to have a good attitude, get on with the work, and stick with it. It can be hard at the start, but if you’ve got the drive and an open mindset to learn, you’ll be alright. It’s been a tough journey, but eventually things click and then you’re away.”

Six months into 2025, new passenger and commercial vehicle sales were tracking up on the same period last year, albeit by 1.2 percent or 776 units; 51.5 percent of the new vehicles registered were to companies.

Passenger vehicles were pulling the combined sectors up with an 11.1 percent increase over LYTD, with a 4,462-unit increase. Commercial vehicles were down 3,686 units or 16.3 percent versus LYTD.

Toyota with 14,250 units YTD was 22.5 percent of the sales in 2025, followed by Ford with 6,810, and Mitsubishi 6,184. The two big movers YTD in 2025 – BYD, coming in at number seven with 2,085 units, of which 1,119 are the Shark6, and Great Wall Motors (GWM) with 2.9 percent and 1,817 units – rounded out the top 10 brands. It was a very tight race for the podium in the model performance category, with the Toyota Rav4 holding a 195-unit lead over the 10-year champion, the Ford Ranger.

Toyota HiLux held a confident third place with a 1,897-unit lead over the fourth-placed Mitsubishi ASX.

New Vehicle Motive Power

Used import vehicles

June 2025 passenger and commercial used import registrations were down 480 units on May 2025.

Passenger vehicles in June 2025 dropped by 465 unit registrations and commercial vehicles were also down 15 units on May 2025. The top 10 brands dominated the sales, with nearly 94 percent of the registrations, while Toyota, Nissan and Mazda, with 2,576, 1087 and 954 respectively, controlled 65.2 percent of the market.

Toyota Aqua with 668, Toyota Prius with 557, and the Nissan Note with 329 registrations topped the podium for June.

Year to date

Passenger and commercial vehicle sales were not looking flash at the halfway mark of 2025. Tracking down by 11,514 units and 20.7 percent on last year to date (LYTD) and for June 2025, the sector was down 1,188 units or 14.4 percent on June 2024.

Passenger vehicles slumped to be down 19.5 percent or 10,150 units YTD, while commercial vehicles were down 1,364 units and 40.5 percent. Compared with June last year, passenger vehicle sales were down 1,020 units or 13 percent, while commercial vehicles, albeit with smaller numbers at 168 units down, still experienced a massive 37.9 percent decrease on June 2024.

At the midway mark, with 64.1 percent of the total sales in 2025, Toyota, Nissan and Mazda controlled the top three, with 16,366, 6,254 and 5,558 respectively. In the model category, Toyota’s top three dominated with 21 percent of the total sales, or 9,365 units registered YTD.

Used Vehicle

Motive Power

Used Vehicle Market

Passenger and Commercial -

June 2025

Top 10 Used Import Brands - YTD

Motorcycles and scooters

June 2012, that is how far back you have to go to find a worse June trading month in the motorcycle and scooter category. With only 413 units in June 2025, the sector is feeling the bite of the economic downturn. This was the lowest month in 2025, with only 362 motorcycles and 51 scooters touching the tarmac.

Year to date

Top 15 Used Import Models - YTD

It is very hard to find any positives at the halfway mark of 2025. January started the year up slightly on January 2024, but unfortunately that is the only good news YTD. Maybe, and that is just a maybe, the year will reflect 2024, in which June was the lowest trading month, and the sales started to increase from there. The next six months will tell. Down 11.7 percent, the sector has fallen further behind last year with a 455-unit registration decrease, while June 2025 finished down by nearly 17 percent on June 2024. YTD the top 10 brands controlled over 80 percent of the registrations and the podium leaders Suzuki, Honda and CFMoto accounted for 1,196 unit registrations at 34.7 percent of the

Top 10 Motorcycle Registrations by Brand - YTD

New Road Registered Motorcycles and scooters - June 2025

total registrations.

The top 15 models have secured one-third of the sales (35.4 percent) and 1,220 units.

Leading the model domination is the CFMoto MT450 with 228 units. It is more than double the number of registrations of the second-placed TNT Motor Roma with 106 units, and this is followed by the Kawasaki EX range, only two units behind YTD.

YTD used motorcycles and scooters are down 26.2 percent or 197 units. Seventy-nine units were registered in June 2025 – 56 motorcycles and 23 scooters.

MT450.

Mechanic/WoF Inspector AUCKLAND

Busy Automotive workshop - Auckland Howick Central. Are seeking a mechanic with any experience. Contact Vlad: 021 261 2604 or email: info@somarservice.co.nz

Motor Garage Limited AKAROA

We are a small team in a busy, rural but wellequipped workshop looking for an automotive technician. You will preferably have your WOF authority but, if not, a willingness and eligibility to get it is essential. You will: - Have previous experience working in a workshop environment. A competitive hourly rate based on skills and experience - $28$34 per hour Full time role - Minimum of 30 hours per week. Contact Phone: 021439834. Email applicants should go to: akaroamotorgarage@xtra.co.nz

Automotive Technician

BAY OF ISLANDS

Bay of Islands Auto & Marine have a vacancy for a Full time qualified automotive technician in our Workshop located in Paihia, Bay of Islands. A WOF inspection qualification would be great, but if not you must be keen to train for it. We offer phone plan, weekly travel allowance and would also assist with relocation expenses for the right applicant. We run two workshops and work with cars, outboards and heavy marine engines. Great staff buying privileges across all divisions. Contact Phone: 0292384088. Email applicants should go to: brian@boiam.co.nz

Auto Electrician

CANTERBURY KAIAPOI

We are seeking a fully qualified, full-time auto electrician to join our team. To be considered, applicants must have New Zealand residency or a valid NZ work visa and currently reside in New Zealand. The ideal candidate will have: Experience with diagnostic equipment , a full driver’s license, at least four years of experience in the trade and the ability to work unsupervised. As this role involves our mobile service covering North Canterbury. In addition to technical skills, we are looking for someone who is reliable, honest, friendly, and able to work well in a small team. If you meet these requirements, please send your CV to admin@kae.nz. Contact Phone: 0226829791 Email applicants should go to: admin@kae.nz

Automotive Technician

CHRISTCHURCH

Automotive technician/WOF inspector. We are looking for a qualified automotive technician with WoF Authority to join our small team at Maxi Auto Services LTD. Diagnosing problems using diagnostic tools, carrying out WoF inspection, servicing and mechanical repairs. Great communication skills and ability to work without supervision. Full New Zealand’s driver’s license is essential and NZ Residency. Email CV to maxiautoservices@gmail.com Summit 4WD Ltd

CHRISTCHURCH

Full time Automotive Technician. We are a wellestablished, privately owned and centrally located workshop. We can offer an excellent, supportive team environment. Skills Required • Fully qualified mechanic • Current WOF authority is an advantage • At least five years’ experience in repairs and servicing • Confident in diagnostics • Fast problem-solving skills • Excellent time management skills. Applications for this position must be a NZ resident or have a valid NZ work visa. Email applications to admin@summitautomotive. co.nz

WoF Inspector

DUNEDIN

Opportunity for a qualified/experienced Automotive Technician to join our friendly team in our busy Dunedin workshop. WoF Certified preferred but would be happy to help you get qualified.

Competitive remuneration. Contact Garry 0274 545 040 or email: bgapplegarth@xtra.co.nz.

Heavy Diesel Automotive Tech GREYMOUTH

At Doug Thomson Mechanical Ltd, we are looking for someone with the following qualities: -Have a broad range of knowledge with servicing and repairs to most heavy vehicles - Be able to complete tasks to a high standard in a timely manner - Be confident with a scan tool or be open to learning - A solid work ethic, reliable and punctual -Self motivated and the ability to work unsupervised - A full drivers license including Classes 2-5 or the ability to gain them. - Looking for a qualified or nearly qualified heavy diesel automotive technician. Contact Phone: 027 361 7570 Email applicants should go to: office@dtmechanical.co.nz

Autoworx

GORE

We’re on the lookout for a qualified mechanic to join our small, friendly team in Gore.What we are looking for is a qualified mechanic with a passion for diagnostics, repairs, and maintenance with a WOF authority, or willing to obtain it (we’ll support the right person to get there).We offer: • Competitive pay based on experience , ongoing training and support (including WOF certification if needed. Apply now or get in touch for a confidential chat. Contact Phone: 032087462. Email applicants should go to: autoworx@xtra.co.nz

The Car Company (HB) Ltd HASTINGS

Sales Executive - Hastings Kia. Join a leading Platinum Status Kia Dealership in Hastings as a Sales Executive. We are looking for a motivated sales professional to promote Kia’s innovative product range including the New Kia Tasman Ute to the Hawke’s Bay region. About You: Proven experience in automotive dealership or fleet sales (LV and Ute experience a strong advantage), strong business development and networking skills. Phone: 0212 892898. Email applicants should go to: mark@ thecarcompany.co.nz

Mechanic

KUMEU, RODNEY

Small busy workshop seeking a mechanic with recognised qualification. WoF authority a bonus. Great communication skills and ability to work under pressure. Email Mike: admin@manukaautomotive.co.nz.

Qualified Technician

KAIKOHE

At Petersen Motors we are seeking a qualified technician to join our team. This will be a full-time position. WoF ticket certification is a bonus but not necessary, so long as the applicant is capable and willing to get it. Email applicants should send their CV to: p.motors2024@gmail.com

Petersen Motors 2024 Limited

KAIKOHE

We are seeking a qualified mechanic/technician to join our team. WoF certified preferred but not required, as long as able and willing to get it. Job type: Full Time. Email applicants should go to: accounts@petersenmotors2024.co.nz

Auto Electrician MATAMATA

Onsite Auto Electrical Matamata are looking for a qualified auto electrician to join our team. We work on a variety of vehicles both in our workshop and onsite.Email office@onsiteae.co.nz or 078887579

Automotive Technician

MANUKA

We are looking for a qualified Automotive Technician for our busy workshop located in Manuka City, AutoKing. WOF ticket and auto electrical knowledge would be a bonus. Monday to Friday only, day off for your birthday and competitive hourly rate. If this sounds like you,

please email your CV to: workshop@autoking.co.nz Email applicants should go to: workshop@autoking.co.nz

Auto Electrician MOTUEKA

Burnett Auto Electrical, Motueka’s longest established Auto Electrical workshop, is seeking a fully qualified auto electrician or 3rd year apprentice to join our busy team. Between $35 and upwards 40hour work weeks with overtime opportunities (overtime rates apply). A company vehicle will be offered to suitable applicant. Responsibilities will be diagnosing and repairing electrical faults and computer-controlled systems used in automotive technology such as private, commercial, and industrial vehicles. Contact Phone: 035289218. Email applicants should go to: admin@burnett.nz

Vehicle Service Centre

MOUNT MAUNGANUI

WoF inspector / Automotive Technician. Your role will be to carry out WoF inspections and general mechanical repairs and maintenance on all makes and models. We have a modern workshop with up-to-date tools and equipment. We are open Monday-Friday 8am-5pm, closed on weekends. We close on public holidays and closed for 2 weeks over Christmas/New year. We would love to meet you! Contact Phone: 07 575 8604. Email applicants should go to: reception@vehicleservicecentre.co.nz

Panel Beater MASTERTON

At CE Spray Collision Repairs we are looking for an experienced and qualified panel technician who is ready to join our team of panel and paint technicians. We have a well-equipped and well laid out workshop in need of an additional team member. The successful applicant should demonstrate the following qualities: At least 3 years’ experience as a panel beater / technician. Current welding certificate. Ability to follow repair specs. Excellent work ethic. Friendly attitude. Good English communication skills. CE Spray is located right in the centre of Masterton, convenient to shops and cafes, with easy parking in the street. We encourage all workshop employees to take part in on-going training to maintain and advance their skill levels. Email applicants should go to: andrew.coom@cespray.co.nz

Qualified Mechanic

MAYFIELD

We offer Immediate start Negotiable flexible hours for the right candidate Supportive work environment to ensure success in your role! Experience in: Petrol & Diesel engines diagnostics problem solving & repairs. Customer service and communication skills. Knowledge of safety procedures and guidelines. Commitment to continuous learning and professional growth. Vehicle inspector certificate for WOF. A valid driver’s license (full preferred). Strong Knowledge of a wide range of car makes and models. Phone: 0274367215. Email applicants should go to: ansarsahib61@gmail.com

Automotive technician

RANFURLY

We are looking for an experienced Automotive Technician for our busy workshop in Ranfurly Central Otago, Auto Super Shoppe Ranfurly. Starting date July/August or earlier if required. You will need a minimum Trade Certificate, National Certificate or level 4 in Automotive Engineering on the National Framework or equivalent experience and time served.A full driver’s licence and ability to drive manual vehicles.Preferably hold a current Warrant of Fitness Certificate of Appointment, or be prepared and able to obtain this.Be a strong team player, confident working alone and with a team *Have an adequate tool kit to perform required duties *Have strong customer service *New Zealand Residency or work permit. FUll Time. Contact Phone: 021324671 or 034449365. Email applicants should go to: cjsinclair.ranfurly@xtra.co.nz

Experienced Mechanic TAIHAPE

Please email us for further information bellsdieseltruckandtractor@gmail.com or call 027 332 2471

2x Qualified Auto-Electricians

TASMAN / NELSON

Our work is interesting and varied, servicing –retail, commercial and industrial clients. Work can be in our workshop or out in the field. Join our fun dynamic team! Contact Dawn on 027 432 3171 Email: sales@auto-electrical.co.nz

Automotive technician

TAURANGA

Welcome to Automotivated - we are a busy Automotive workshop in sunny B.O.P Tauranga. Looking for a motivated full time technician to join our team, We specialize in fleet servicing all vehicle make/model repairs/wof s MTA approved all the latest workshop/equipment and diagnostic scan tools, preferable WOF authorized or able to achieve authority, possibility to grow within role. Job type: Full Time - Contact Phone: 0275710548.Email applicants should go to: admin@automotivated.co.nz

Automotivated

TAURANGA

We are a busy central city workshop looking for a experienced qualified mechanic to join our Team, preferably you will be WOF certified or willing to become certified - we pay well for high performance along with negotiable benefits. Please call to discuss further, Guido 0275710548. Contact Phone: 0275710548. Email applicants should go to: admin@automotivated.co.nz

Automotive tech/WoF Inspector

TE AROHA

Immediate start. Qualified or equivalent experience and WoF authority are required. We offer excellent working conditions. Please email CV to: service@summitmotors.co.nz or call Garth on 021511911.

Qualified Mechanic

TE AROHA

We are seeking an automotive mechanic with their WOF ticket. Job includes, WOF tests, diagnostics, assessments, repairs and servicing on a variety of vehicles. Maintaining accurate records. Ability to work independently. Must be currently living in, and legally allowed to work in New Zealand. Must have a current and full NZ driver licence. Option to be on call out roster. Contact AgPlus Ltd 28-32 Lawrence Avenue, Te Aroha, 3320. admin@agplus.co.nz 07 8849901.

Peak Panel and Paint

TE PUKE

We're looking for an experienced automotive painter to join our busy refinishing team. Ideally someone with 3+ years of experience (or relevant trade qualifications). Responsibilities would include pre paint prepping, colour matching, and utilising our Mipa water-based system to spray anything from minor blends to full resprays. *We offer a competitive salary package with above average pay rates and health insurance that covers preexisting conditions. *We offer a constant workflow with a company that's been in business since 1969 and that prides itself on delivering a top-quality result to our customers while providing our team with a working environment they can enjoy and feel invested in. * Your working week will finish at midday on a Friday so plenty of time to surf or fish at the nearby beaches of Papamoa and Mt Maunganui. Contact Phone: 0272557733. Email applicants should go to: Glen@peakpanelandpaint. co.nz

Peak Panel and Paint

TE PUKE

Experienced Panel Beater. A full-time position

offering a very competitive salary package based on experience and health insurance is provided. We need an automotive panel beater with a minimum 3 yrs current industry experience (or relevant trade qualifications). Responsibilities include collision repair both insurance and private, structural repairs utilising our Car-o-liner machine, mentoring our first- and second-year apprentices. We ask that only experienced Panel Beaters who are actually present in NZ with suitable industry experience apply. Job type: Full Time. Contact Phone: 0272 55 77 33. Email applicants should go to: glen@peakpanelandpaint.co.nz

Automotive Technician

TE PUKE

Cavanagh Motors Ltd Te Puke Workshop. Must have a current WOF Inspectors authority, have the ability to work unsupervised, diagnose technical and electronic issues in passenger cars and light commercial vehicles, with the ability to guide and train junior technicians when called upon to do so. Applicants must be capable of adapting to servicing not only the Mitsubishi vehicles we specialise in but also the many and varied makes and models our workshop handles. If you are motivated, adaptable, professional, knowledgeable, tidy with work habits, great customer skills, holds a full and current class 1 drivers licence, no criminal convictions, and are a team player, then we would love to hear from you. English language must be Excellent. Applicants for this position should have NZ residency or a valid NZ work visa. Contact Phone: 075736303 Email applicants should go to: admin@cavanaghmotors.co.nz

Automotive Technician

TE PUNA, TAURANGA

Seeking qualified mechanic for full time or job share role in busy, well established workshop. Email Adrian: service@tepunamotors.co.nz

Mechanical & Tyres Mechanic TRENTHAM

Full + part-time positions available at busy Upper Hutt workshop. Applicants will need to be mechanically qualified, preferably with AVI authority (but not essential). We are looking for team members capable of mechanical & autoelectrical repairs, tyre fitting, etc, with a positive, enthusiastic attitude who can work in a team & also independently. For more information email tmt. trentham@gmail.com or call Jason on 021 1610838. Contact Phone: 0211610838

Email applicants should go to: tmt.trentham@gmail.com

Yamaha Motorcycle Technician

WAIKATO

Join our team at Blackwood Yamaha in the mighty Waikato! Excellent customer service and communication skills both written and verbal. A full NZ Driver’s Licence and Motorcycle class 6 Licence (or willing to get one) A competitive pay will be based depending on your skills and experience. We also offer other staff benefits. Phone: 07 827 7066 Email applicants should go to: sales@blackwoodyamaha.co.nz

Senior mechanic/ diagnostician

WAIPU

WeareonthehuntforanExperienced/Intermediate mechanic to carry out vehicle and Trailer WOF inspections. Service, repair work and diagnostics on all makes and models of vehicles. No two days are the same. The ideal candidate must have a WOF inspection certificate ,4 or more years experience and a level 4 Certificate in Automotive Engineering. Adapting to paperless job cards through MechanicDesk and basic computer skills is essential; An excellent knowledge of vehicles of all makes and models, In particular, European vehicle knowledge would be beneficial. Please note: this is not a trainee or apprenticeship position. Good hours Monday to Friday 8:00 to 4:30. Car-pooling available from Whangarei. Contact Phone: 09 4320301 Email applicants should go to: accounts@waipumotors.com

Mechanic & WOF Inspector WHANGANUI

Experienced mechanic wanted Full Time, MondayFriday. Fun, friendly team working in busy Rural Garage on all automotive/ farm machinery & equipment. Contact Ross 06 342 7827 or email fordellgarage@inspire.net.nz

Auto electrician

WHANGAREI

Bindon Auto is a specialist Auto Electrical workshop located in central. We work on a large variety of vehicles and equipment including Passenger, transport, forestry, recreational and Marine. We are a fun team of 8 with a high level of expertise. Must be Trade certified automotive electrical engineer with experience in the commercial sector. Current New Zealand Drivers license Experience with Air Conditioning an advantage. Excellent remuneration with tool allowance and overtime paid.

Diesel mechanic

WYNDHAM

Enthusiastic diesel injection technician with common rail experience to join a thriving rural garage with a fully equipped diesel fuel injection facility. Generous package to reflect experience, with possibility for future investment into the business. Email: redbarron222@gmail.com or phone 0272 417 614

Businesses for sale

Automatic Transmission Specialist NEW PLYMOUTH

Current owner for 40 years. A very successful family business now for sale so owners can retire. Automatic transmission repairs, Power steering and general servicing and repairs. Currently working out of two workshops with the capability of reducing to one. SAM computer system and Excel run through the accountant. All hoists, specialist tools. Grant: 0275 320 611 Email: automatics@xtra.co.nz

Automotive Workshop NORTHSHORE (OREWA

Retirement Looms. Prime location/Long established business. 3 Bays 2x2 post Hoist, 1x4 post Hoist Wofs,Tyres,Batteries. P: 09 4265783 M:021 022 45219. E: orewa.auto2016@gmail.com

Automotive Workshop/Station TASMAN

Situated in Mapua in the middle of the Tasman Bay. Lots of opportunity to grow an already very busy business. All equipment has been replaced over recent years. 20k invested this year alone. AA roadside contractor. Owner prepared to assist with transition. For information call Chris 021 540 286 or email chris.perrysauto@gmail.com.

Services

VIRM In-Service Certification Questionnaire pack

Training resource for prospective and current VIs. 14 questionnaires, marking and certificate of completion. Contact Fliss, Business Systems Sorted. Phone: 022 151 1243. Email: fliss@businesssystemssorted.co.nz. www.businesssystemssorted.co.nz.

Need some help?

Simple, personalised H&S system, documented policies and procedures, hazsub inventories and office optimisation service - clearing the clutter! Contact Fliss, Business Systems Sorted022 151 1243. Email: fliss@businesssystemssorted.co.nz. www.businesssystemssorted.co.nz.

2025 MTA Board of Directors: Andrea Andrew, Jason Land, Grant Woolford, Sturrock Saunders (President), Ross Verry, Rob Braun, Joris Sanders.

UPPER

NORTH ISLAND

MIKE BURD Team Leader 027 539 4010 mike.burd@mta.org.nz

SOUTH AUCKLAND

MARK MOWBRAY 027 270 2665 mark.mowbray@mta.org.nz

LOWER NORTH ISLAND & UPPER SOUTH ISLAND

DANNY GARRICK 027 478 0593 danny.garrick@mta.org.nz

CENTRAL NORTH ISLAND

NICK MILLS 027 2099 494 nick.mills@mta.org.nz

LOWER SOUTH ISLAND

SHELLEY CARTER 027 497 1568 shelley.carter@mta.org.nz

MEMBERSHIP SUPPORT

Member support team: 0800 00 11 44 mta@mta.org.nz

We encourage all members to attend the training courses, professional development opportunities or networking events taking place in their areas. Our region coordinators will let you know what’s on and when. They are also keen to hear your ideas for other training or get-togethers that you’d like to take part in.

The more you get involved, the more you can benefit from membership. Just contact your coordinator to check the dates of the meetings in your region.

NORTHERN REGION

KAIMAI EASTLAND

kim.preston@mta.org.nz

CENTRAL WEST

natalie.campbell@mta.org.nz

Amy Lai Region Coordinator 021 292 7652 amy.lai@mta.org.nz

natalie.campbell@mta.org.nz

Shannon Morbey Region Coordinator 021 031 0075 shannon.morbey@mta.org.nz

Region Coordinator 021 152 8232 jody.worsfold@mta.org.nz

SOUTHERN MAINLAND

Katrina Garrett Region Coordinator 021 225 5528 katrina.garrett@mta.org.nz

Region Coordinator 021 152 8232 jody.worsfold@mta.org.nz

Kim Preston Regional Events Coordinator Team Leader 027 280 0707

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those raised eyebrows.”

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Your local MTF Finance office can offer same-day approval without phone queues or middlemen.

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