DIAL BEFORE YOU DIG
The Free National Service
Training and awareness sessions
The Dial Before You Dig (DBYD) service plays an essential part in a plumber’s everyday work.
If you or your team would like to learn more, Dial Before You Dig can also provide free awareness sessions to assist in understanding more about safe excavation.
DBYD is the national service designed to prevent damage and disruption to Australia’s underground pipe and cable networks. Lodging an enquiry is free and simple; all you have to do is visit www.1100.com.au or download the newly released DBYD app (available for Android and iPhone devices). Most asset owners will generally respond with plans within hours, but it’s always best to lodge your enquiry a day or two before your project starts.
Key points to remember when excavating: -
Asset owners will send the information generally in the form of plans. Their contact details will be available when your enquiry is submitted should you require further information
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Asset owners may provide a duty of care statement accompanied with the plans – please make sure to follow these instructions
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Look for clues near underground infrastructure. These may include water meters, inspection points and warning signs
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Use a DBYD certified locator to help determine the location of the asset
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Plans provided by the asset owners detail the presence of underground infrastructure rather than the exact location. Be mindful that the plans do not show the entire domestic connection
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Take note of any required permits
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Be aware of any exclusion zones around assets
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And always follow the 5Ps of safe excavation!
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For more information, visit www.1100.com.au/sa-nt/training/
