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M AY / J U N E 2 0 1 6



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Contents Editor’s Note



Technical: Notifiable Work Q&A


Legal: QBCC Licenses Requirements and Compliance Refresher


Feature: Industry Win with the Service Trades Council


Everhard Celebrates 90 Years

New Corporate Associates


Social Page


Product & Supplier News


MPAQ Member Benefits


New Members & Milestones


Member Milestones


The Supporters of Our Industry




President’s Message


Industry News



Superannuation Guarantee Contributions Update

Feature: Feedback Received on Security of Payments


World Plumbing Day A Great Success

10 12 13

Plumbing and Drainage Compliance Activities Technical: Non-conforming Products Technical: Using WaterMark Products


MPAQ on the Road


Events Calendar


Training Calendar


Importance of Fire Hydrants

Subscribe: Want to receive your own copy of the Master Plumber publication? Email with your name and postal address to receive future issues of the Master Plumber magazine.


| May/June 2016


M AY / J U N E 2 0 1 6

PUBLISHED BY Master Plumbers’ Association of Queensland: 243 Bradman Street, Acacia Ridge Q 4110 P: 07 3273 0800 F: 07 3273 0873 E: W:

THE TEAM EXECUTIVE DIRECTOR Penny Cornah P: 07 3273 0800 E: EDITOR & ADVERTISING ENQUIRIES Lisa Hilton P: 07 3273 0800 E: PRINT & DESIGN Foyer Printing P: 07 5598 1005 E:

MPAQ COUNCIL PRESIDENT Kelvin Slade P: 0417 787 284 E: VICE PRESIDENTS Kent Vickers P: 0418 883 999 E: Patrick Robertson P: 07 3276 8833 E: PAST PRESIDENT Bob Kimlin P: 07 4772 6308 / 0419 744 383 E: TREASURER John Salmon P: 07 3846 5366 E: COUNCILLORS Dennis Yarrow P: 07 3277 5742 E: Michael Ryan P: 3630 4744 E: Rob Brouwers P: 0411 413 400 E: Sam Hannant P: 0405 647 046 E: Harle Gall P: 0437 768 409 E: Ben Crew P: 0418 472 430 E:

TRUSTEES Bill Watson P: 07 3273 2333 E: Don Nunn P: 0418 717 470 E:

LIFE MEMBERS G Cottee, F Huysing, B McGrath OAM, MJ Moor, T Morris, J Porter, GC Richardson, NF Sharman, BS Soden, BD Wallace, WB Watson, R Kimlin

MERITORIOUS SERVICE MEMBERS A Chapman, B McGrath OAM, T Morris, D Powell, B Wallace, R Weaver, M Wilshere DISCLAIMER Opinions expressed in this publication are not necessarily those of the MPAQ, nor does the MPAQ guarantee the accuracy of statements made by contributors or advertisers or accepts responsibility for statements they may express in this publication. The MPAQ does not accept liability to advertisers, which may be held contrary to the Trade Practices Act 1974. The MPAQ reserves the right to refuse, cancel, amend or suspend any advertisements or inserts without reason.

Editor’s Note Lisa Hilton Editor Welcome to the May/June edition of the Master Plumber Magazine for 2016! What a busy first half of the year it has been, including some significant milestones achieved that our industry should be proud of. The World Plumbing Day Breakfast held on Friday 11 March in Brisbane was a great success, with over 360 attendees and the support of many special guests. Attendees heard first hand from the Queensland Premier, Annastacia Palaszczuk of her support of such an important industry, and also the Hon. Mick de Brenni MP, Minister for Housing and Public Works of his commitment to listening to industry and understanding the core issues plumbers and gasfitters face. MPAQ was also proud to appoint our first ever female Ambassador for women in plumbing, Rebecca Senyard from ‘The Plumbette’ who shared her story of becoming a tradie and battling the challenges women face in a male dominated industry. Following World Plumbing Day was the announcement of the establishment of the Service Trades Council, where the voice of our members will once again be present with the government on National policy development. As well as saying thank you to all our members who have assisted us in advocating for this positive step within the industry, I would especially like to acknowledge MPAQ’s Executive Director, Penny Cornah, whose passion and commitment to our industry is evident through her persistence in meeting and communicating with various Ministers, Industry Regulators and other relevant stakeholders on a regular basis. Penny commits herself to ensure our member’s voices are clearly heard at a government level, and takes the time to visit members face-to-face on as many occasions as she can. So far this year we’ve had some great events and met some wonderful people at our PIPEs and Golf Days. Thank you to everyone who has made the effort to come along. Check out some pictures from the past few months on page 32. Welcome to all the new members and congratulations to those reaching milestones! I hope to see you out and about!

Lisa May/June 2016 |



Perspective Penny Cornah Executive Director

MPAQ has had a win for the Plumbing Industry with the re-establishment of a dedicated plumbing industry regulatory body. The Service Trades Council (STC) Bill was passed in Parliament on Thursday 24 March. MPAQ has been the key driving force in negotiations with this government. This important piece of legislation demonstrates that MPAQ is here to be a voice for the plumbing and gas community. For more information please refer to page 16.

So what has your Association been working on from a policy perspective? We have been working on a number of key items: • Security of Payments Review • Review of the Home Warranty Insurance Scheme • Licensing Review • Non-conforming Products • Housing Strategy • Public Health and Water Amendment Bill

issues raised. MPAQ believes the threshold should be increased to $20,000 and will continue to discuss this with the Department.

Licensing Review MPAQ has been involved in recent discussions regarding the licensing review. There are approximately 250 licence classes under review, with Roofing and Stormwater licence classes included. The Roofing and Stormwater qualifications are taught in Certificate III Plumbing, and MPAQ supports that these should be licensed work under a plumbers’ occupational licence. Plumbers undertake the qualifications during their apprenticeship and are best placed to work in this area. The QBCC acknowledges Roofing and Stormwater in its top ten defects list, where it has remained for many years. The framework for the fire qualifications and licence outcomes are also under review. We support the concept of making the licensing regime easier but we require further information to make an informed decision.

Security of Payments Review

Non-conforming Products

We have undertaken extensive consultation with our membership, as well as industry stakeholders and found that there is a clear and growing acknowledgement that the current legislative framework relating to building and construction industry payments requires reform. The matters currently being experienced by subcontractors are creating substantial solvency issues and are increasing the level of uncertainty. This makes effective and accurate business planning and tendering extremely difficult.

The prevalence of non-conforming products is a major concern for the Queensland building and construction industry. MPAQ holds concerns for consumer safety and seek to better support our industry in meeting its obligation to provide installations that are safe.

As part of implementation there is also a need to address other issues that relate to payments to ensure all aspects of uncertainty are addressed. These issues include variations and the use of bank guarantees. There is no doubt that reform is needed in this area. This has been demonstrated by recent activity within the sector and well as at the roadshow consultations undertaken by the Government.

Home Warranty Insurance Scheme MPAQ has voiced some concerns regarding the current Home Warranty Insurance scheme. This scheme is currently being reviewed by the Department of Housing and Public Works. MPAQ has advised the Department that it receives a number of complaints from members about the scheme as it applies to working on units, complexes or townhouses. For example, if a member is replacing a boxed gutter at a unit complex which covers multiple units, the QBCC enforces that Home Warranty Insurance be paid for each unit that the gutter comes into contact with. In some instances this can be more than the value of work required. The Department was looking to implement the threshold if the insurable value of the work is more than $5,000 than home warranty insurance will be required. MPAQ has concerns that most work would be over $5,000 and therefore increasing the value to $5,000 will not achieve anything, nor will it solve the


| May/June 2016

We believe there is an urgent need to reform the current system to provide specifiers, purchasers, installers and certifiers with a clear mechanism to determine whether products are fit-forpurpose as defined under the National Construction Code. More must be done to remove non-conforming products at the point of sale and to proactively identify and remove from our buildings non-conforming products that slip through the net. MPAQ has prepared a submission voicing our concerns to the Department.

Housing Strategy MPAQ attended at the Minister’s request the Housing Strategy Launch. A discussion paper has been developed seeking feedback from the community on the future direction for housing in Queensland. The discussion paper goes beyond just identifying improvements to the homelessness and housing assistance system, extending across the entire housing continuum from homelessness and social through to affordable rental and home ownership. The department is seeking assistance to help identify and shape the key strategic priorities that require action to create a housing system in Queensland that is accessible and affordable to all. As some members will be impacted by this, MPAQ will prepare a submission and work with the government on this important topic.

Public Health and Water Amendment Bill We have prepared a submission regarding the proposed changes for to the Public Health and Water Amendment Bill, with details covered in President’s message on page 7. If you would like to discuss any items further please contact me on 07 3273 0800 or email


President’s Message Kelvin Slade President

In my last message, I mentioned a welcome announcement by the Hon. Cameron Dick MP, Minister for Health and Minister for Ambulance Services stating that a bill would be introduced enforcing private health care and aged care facilities to implement processes to control the potential outbreak of legionella in their cold and hot water supply systems. On 17 March, the Minister introduced the amendment to the Public Health Act 2005. In his explanatory address to Parliament he stated, “International consensus is that the proportion of acute infections caused by legionella bacteria that are fatal tends to be much higher for healthcare acquired infections. This may be attributable to the fact that those at highest risk are likely to spend increased time as hospital inpatients or as residents of aged-care facilities, and that the complexity of the plumbing in these premises may encourage the multiplication of legionella bacteria.” He later went on to say, “Water risk management plans are recognised internationally as the most effective method of managing health risks associated with water related hazards.”

It is anticipated the Bill will be tabled in Parliament by the end of June. Prior to that, the Bill was referred to a Parliamentary Committee for review and open for public hearing, at which MPAQ gave representation and also prepared a submission on this important initiative. As the Minister has eluded to, the crux of the proposed changes mandate the requirement for private health care providers and aged care facility operators to implement Water Quality Management Plans. In turn, the requirements of the Amendment Bill center around a set of guidelines released by a Federal Government body (enHealth) in late 2015. These guidelines and practices have been in practice in the northern hemisphere for some time. A document released by the World Health Organisation in 2007 on the prevention of Legionellosis, sets down recommendations or a format for water quality management plans, which is included in the enHealth guidelines. Again I ask, why are we so lax in putting these practices in place? There are many in our political advisory system who conveniently start rambling about red tape creation or regulatory impact. To this I say rubbish, and the health and safety of the community should always take precedent. But I digress. A brief summary of the Amendment Bill before parliament is:

Kelvin Slade, Penny Cornah and Dr Jeannette Young, QLD Chief Health Officer at the hearing for the Public Health Water Amendment Bill This Bill is a very welcome change and addresses a community health and safety concern that MPAQ have been lobbying for some time. The very concerning fact is that when compared to Europe, the U.K, and America, Australia is sadly lacking when it comes to appropriate state and national policies and regulations regarding legionella control in the private sector. State owned and run hospitals have regulations in place for legionella control, but for some reason (best known to our bureaucrats) they seemed to believe the private sector carried less risk in this area, and policy to protect the health and safety of patients in private health care and residents in aged care wasn’t warranted.

Requirements for Water Risk Management Plans

Contents of the plans

Requirements to amend the plans

Complying with the plans

Obligations to notify the Department of Health of Legionella

Obligations to provide copies of reports

Power to enter facilities

An interesting aspect to the guidelines is the recommendation for each facility to form a risk management committee which should include the plumbing contractor servicing the facility. So what does this mean for you, the contractor? In a nut shell, it means mandated management and maintenance of cold and hot water infrastructure in the mentioned facilities, which translates into more stringent thermostatic mixing valve (TMV) maintenance. So if you haven’t already done so and you wish to work in this area, get your TMV endorsement. Having said all that, nothing is certain until the Bill is passed through Parliament.

Happy Plumbing

May/June 2016 |



Industry News New QBCC Commissioner Announced The new Commissioner for the Queensland Building and Construction Commission (QBCC) has been appointed. Mr Brett Bassett is currently the Queensland Regional Commissioner for the Australian Securities and Investment Commission (ASIC) and will commence his role with the QBCC on Monday 30 May 2016.

Commission, the New South Wales Department of Fair Trading and the Queensland Police.

Minister for Housing and Public Works the Hon. Mick de Brenni MP has endorsed the recommendation to appoint Mr Bassett to the role of QBCC Commissioner as he will bring a wealth of knowledge and experience from his time at ASIC, the Australian Competition and Consumer

“Mr Bassett’s vast skills and experience will ensure that the QBCC is responsive to the needs of all Queenslanders.

Changes to the Plumbing Code of Australia

“The QBCC has a vital role to play in making sure that Queenslanders continue to have confidence in the construction industry and I expect the QBCC to be a professional organisation of the highest standard.

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Year End Tax Planning

In 2016, the Plumbing Code of Australia (PCA) will include two major changes. The first major change regards the plumbing standard AS/NZS 3500 Parts 1 to 5 and the adoption of the 2015 editions. The second major change surrounds the restructuring of Parts A2 and G1 to implement the improved WaterMark Certification Scheme. It is important to note that while PCA 2016 takes effect in all States and Territories from 1 May 2016, the improved WaterMark Certification Scheme is not expected to be fully implemented until later this year. To cover this, a transitional clause (A2.0) has been included in the PCA to allow the content of Part G1 from 2015 to continue to be used until this time.

Year end is approaching quickly and now’s the time to start your tax planning. This includes looking for any opportunities to potentially minimise your tax exposure. This is also the time of year to start looking at Fringe Benefits Tax (FBT) and what changes you need to be aware of.

Business and Investors From 1 July 2015 the income tax rate of a small business company (that is a company with an aggregated turnover of less than $2 million) is reduced by 1.5% to 28.5%. Consider timing of income and future liabilities and the value in incurring them before year end to maximise allowable deductions.

Individuals Consider whether you’re maximising your allowable deductions and keep detailed records to manage work related motor vehicle expense deductions. Contact Crowe Horwath and quote your MPAQ Member Number to receive a free consultation on 07 3233 3555.

Please refer to the Australian Building Codes Board website for further information (

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Feedback Received on Security of Payments Master Plumbers across Queensland experience the current system of payments every day and it has been their strong feedback that this is an area that needs reform. It is not only insolvency that leaves subcontractors unpaid for work they have performed but it is also the payment practices that are encouraged under the current legislation. These practices have led to the bankruptcy of countless small businesses while many others experience setbacks costing their business significant funds for a number of years. Consultation has shown how common this practice is. Below is a short summary of the major issues identified through consultation:

MPAQ also strongly believes we need to address the issue for projects under $20 million, as these projects are more likely to significantly impact on the smaller plumbing and gas businesses throughout Queensland. As the same legislative environment currently applies, the smaller plumbing businesses are more likely to be sub- sub-contractors, with even tighter cashflow issues to contend with. MPAQ would therefore respectfully argue that any evaluation of the current legislation, and any introduction of new legislation, should also take into account actions that will positively impact on the smaller business. For more information please contact MPAQ on 07 3273 0800.

Relationships Due to the small number of head contractors, it is vital for subcontractors to maintain a positive relationship with these contractors in order to be able to continue to successfully tender. These relationships often come at a financial cost as subcontractors are regularly requested to accept lower payments, particularly at final payment stage, in order to maintain a favourable relationship and secure additional work on the next project with the same head contractor.

Payment Timeframes Consultation has shown that it is rare for a subcontractor to be paid on an agreed date. The delay in payment varies from days to months. During this time head contractors, who have received the funds from the principal, are not restricted on how this money is used. Lack of on-time payment results in the requirement for subcontractors to seek alternative funds to cover operational costs such as labour and supplies.

Bank Guarantees Head contractors require bank guarantees from subcontractors. It is often agreed that these guarantees will be released back to the subcontractor at the completion of a project and at the end of the defect period. However, consultation has stated that these timelines are rarely met and are in fact commonly delayed by significant periods.

Variations It is regular practice for variations to be a significant part of a project (consultation suggests 10-15% of total cost in dollar terms). Variations are not required to be in writing and are often paid ‘on account’. ‘On account’ payment means that although the dollar amount quoted by the subcontractor is paid by the head contractor, it is not an amount accepted as accurate by the head contractor. The amount is instead subject to later negotiation which often occurs at final payment, which may be many months later. May/June 2016 |




Plumbing and Drainage Compliance Activities The QBCC has a dedicated plumbing and drainage investigation team, which investigates complaints, monitors compliance with licensing requirements and engages with licensees and industry to educate about legislation, codes and standards.

These licence checks, along with other investigative activities, have led to 10 penalty infringement notices (PINs) being issued for performing plumbing and drainage work without a licence so far this year.

“To help identify non-compliant or defective work more easily, the QBCC has introduced a complaint form specifically for complaints about plumbing and drainage work.” This form is available on the QBCC website at and can be used by licensees to notify the QBCC about unlicensed or defective plumbing and drainage work. If you have any questions about plumbing and drainage investigations, please contact the QBCC 24/7 on 139 333 or email


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Non-conforming Products The prevalence of non-conforming products is a major concern for the Queensland building and construction industry. MPAQ holds concerns for consumer safety and seek to better support our industry in meeting its obligation to provide installations that are safe. MPAQ has recently prepared a submission to the department regarding our concerns. We believe there is an urgent need to reform the current system to provide specifiers, purchasers, installers and certifiers with a clear mechanism to determine whether products are fit-for-purpose as defined under the National Construction Code. We believe there are ways to achieve this:

Prohibit the sale of products without WaterMark •

The electrical industry is reeling from the “infinity cable” debacle, where counterfeit, substandard electrical cable was imported, sold and installed affecting 40,000 installations. There is a potential for the substandard cable to cause injury through electrocution and property damages via the associated fire risks.

A non-conforming products group was formed with an alliance of industry Associations who share an interest in the specification, installation and certification of building, plumbing and electrical products in Queensland.

The impact of non-conforming products is a major concern to the Queensland building and construction industry, where non-conforming products do not meet regulatory, Australian or industry standards.

The prevalence of non-conforming products presents very real concerns that may not be obvious at the time of installation, with the consequences possibly not being realised for some time and only after there has been a failure or fatality.

Even with the current levels of controls provided by WaterMark, ‘plumbing and drainage products’ are cited as the area most likely to be found to be non-conforming.

By not having proper controls at the point-of-sale, the problem is not being addressed and the responsibility for ensuring fit-forpurpose falls to products with the plumber, builder and certifier.


| May/June 2016

Point of Sale legislation could help solve the issue of non conforming products entering the marketplace. With the proliferation of cheap imported products that do not require Watermark for import or sale, we have merely accepted the lowest common denominator. This is akin (for example) to the importation of vehicles to be sold and driven here in Australia without the requirement to meet the required safety standards. We must then question why we allow the import and sale of products directly responsible for the supply of drinking water and the removal of waste, without the requirement for mandatory standards to be met? Currently, the responsibility of policing the installation of unapproved products falls onto the installing licensed plumbing / drainage contractor whose responsibility should be concentrated on installation to the relevant Australian Standards. Unfortunately, with the vast quantity of non watermarked products available in many hardware stores, the handyman and DIY markets are not policed. Watermark should encompass point of sale legislation to truly protect water and waste infrastructure and intern the construction industry. If non approved products cannot be sold or purchased they cannot be put into service legally. Currently the Water Efficiency Labelling and Standards (WELS) scheme implements point-ofsale requirements on products that fall under the scheme (lavatory equipment, clothes washing machines, dishwashers, urinals, taps, showers and flow controllers). These products must display, at the point of sale, a star rating of their water efficiency and information about the volume of water used. Toilets and washing machines also have minimum water efficiency standards. These products must be registered with the WELS regulator before being offered for sale. It is proposed that similar restrictions be implemented surrounding the Watermark scheme. For more information contact MPAQ on 07 3273 0800.


True or False When I see the WaterMark, I know that product is fit for use and okay to install Too often I hear people say that they look for the WaterMark, and if the product has it that MUST mean it’s okay to install. This can be a real trap if you rely on this assumption completely. The Australian Building Codes Board is the body in Australia who is responsible for administering the WaterMark Scheme. Their website is a wealth of information so I quote from their site (refer to “What is WaterMark? Material and product failures in plumbing systems can cause contamination of the water system and be a public health concern. The WaterMark Certification Scheme is a mandatory certification scheme for plumbing and drainage products to ensure that plumbing and drainage materials and products are fit for purpose and appropriately authorised for use in plumbing installations. The Plumbing Code of Australia requires certain plumbing and drainage materials and products to be certified and authorised for use in a plumbing or drainage installation. These materials and products are to be certified through the WaterMark Certification Scheme and listed on the WaterMark Product Database.” Innovation and technological advances often make it difficult to assess a product that has multiple functions and operations against only one Standard. A simplistic example could be that you have invented a new pencil and want to have this approved against an existing Standard for pencils. However, this pencil has various design features like an eraser attached to the end, a built in sharpening device and food grade material instead of graphite, for when people lick the end of the pencil. The problem arises because although it is only a pencil, there may also be Standards for the other functions. So which Standard applies to this product so an approval can be granted? Or do they

all apply? Is it the responsibility of the WaterMark Conformity Assessment Body to identify all the applicable Standards and request the necessary testing? The manufacturer may ask that it only be assessed as a pencil as the other features are not integral to the function of the pencil. Now relating this back to plumbing products and backflow prevention, this exact issue is being seen every day where products are designed to be connected to the water supply, perform multiple functions and operations through technical advancement and innovation. These products include cooking equipment, beauty equipment, dental equipment, bathroom fixtures, hygiene equipment, agricultural equipment, and the list goes on and on. The Australian Backflow Prevention Association (BPAA) is regularly made aware of WaterMarked products being sold throughout Queensland where the risk of a cross connection may be possible, should a backflow event arise. Upon clarification or investigation, often the protection offered is inadequate and does not meet the requirements of the applicable Standard AS/ NZS2845.1-2010. Therefore installation of this product to the water supply would require additional backflow protection in line with the applicable hazard rating. This adds additional cost to the installation and confuses the end user when they believed the WaterMarked product would suffice. Manufacturers need to be aware that even though they have invented a new ‘pencil’ and it receives approval as a ‘pencil’, it may also need to meet additional Standards before it is suitable for installation and use in Australia. Article written by Peter McLennan, President of the Backflow Prevention Association of Australia Inc.

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Notifiable Work Q & A Notifiable Work expands the amount of plumbing and drainage work that does not require a permit or mandatory inspections. When a licensee performs notifiable work, they must simply lodge a Form 4 to the Queensland Building and Construction Commission (QBCC) within 10 days of the work becoming live or an invoice being issued. We have recently had a few requests from members in relation to Notifiable Work.

Q: If you replace a soakage trench in a septic system – is this minor work or Form 4? A: For the replacement of a soakage trench for a septic system (or an on-site sewerage treatment or grey water use facility), a compliance permit is required. Q: If I am moving a coffee machine at a service station from one area to another, is this Form 4 work?

A: Repair work would be considered minor work. However if the plumber replaces the TMV then it is Notifiable Work and a Form 4 is required.

A: A coffee machine is considered an appliance (definition in the glossary). If the work doesn’t require extending or altering the existing pipe work, it would be considered minor work. If a new tap/ connection is required or work necessary to extend the existing connection, then the work becomes notifiable. This is also the case if a tundish or other connection to sanitary drainage is required or extended.

Q: If a plumber is replacing a water filter cartridge, is this Form 4 or Minor work?

Q: If a plumber invoices work in stages, are they required to submit a Form 4 at each stage or just at the completion of work?

A: Replacing a domestic water filter cartridge is unregulated work. It can be undertaken by an unlicensed person. No form 4 is required if a licensed person replaces the filter cartridge for a domestic water filter. Q: In the schedule of Notifiable Work, page 2 it says, ‘Plumbing and drainage work that is not notifiable work’. Should this say that it is compliance assessable work?

A: Under s87 of the Plumbing and Drainage Act (PDA), a Form 4 must be given to the QBCC Commissioner within 10 days after the completion of the work. Notifiable work is completed when the work becomes operational or an invoice has been issued for the work. So in the above example, a Form 4 is required to be lodged after the invoice is issued, however, if the invoice/s are for a progress payment (part of a single transaction) a Form 4 will only be required when the work becomes operational or an invoice has been issued for the work that formed part of the original quotation for the work.

A: The examples referred to in Part 2 of Schedule 2 are compliance assessable work.

For any questions or queries relating to Notifiable Works, please contact the MPAQ Technical Team on 07 3273 0800.

Q: Repairs to a Thermostatic Mixing Valve (TMV) changing washers – Is this Notifiable Works?


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Well done to Penny and all of the MPAQ for your hard work in bringing this together. It’s a win-win for all, bloody marvellous in fact! Gary Carson, Clearline Plumbing Services

Service TradeS COUNCIL

A great step forward, well done MPAQ. A long and arduous battle, but tenacity and right won. Ted Hunter, Solarcare

MPAQ have had a win for the Plumbing Industry with the re-establishment of a dedicated plumbing industry regulatory body. The Service Trades Council (STC) Bill was passed in Parliament on Thursday 24 March. MPAQ has been the key driving force in negotiations with this government. This important piece of legislation demonstrates that MPAQ is here to be a voice for the plumbing and gas community, to initiate and spearhead change in increasing the professional standards of the industry, to be vocal when it comes to Government policy and initiatives, and to be the body that stakeholders (like the Government) call and ask “What do you think?”. The Association congratulates and supports the Government’s election commitment to re-establish this body which will sit under the Queensland Building and Construction Commission (QBCC).

Kelvin Slade, the Hon. Mick de Brenni MP and Penny Cornah

The first interim Service Trades Council meeting in December 2015


| May/June 2016

So what does this actually mean? The industry will have a dedicated Plumbing Industry Regulatory body, known as the STC. The STC will: •

Confer on National policy development and implementation for the trade

Have direct access to the Minister to report on any issues relating to the trade

Make recommendations to the QBCC commissioner about the performance of the commissioner’s functions under the Act

Establishing a panel of the council to assist the QBCC commissioner, to be involved in complex licensing matters.

The Hon Mick de Brenni MP, Minister for Housing and Public Works quoted in Parliament, “During our extensive consultation process, a number of stakeholders have expressed a desire for the responsibilities of the Service Trades Council to be expanded to incorporate other allied trades such as fire


protection, gas fitting, roofing, storm water and mechanical services. Our government’s election commitment was specifically linked to the plumbing industry, however there may be benefits for including other trades under the responsibility of the Service Trades Council in time. Further consultation would need to be undertaken to consider any potential impacts on the affected industries and, of course, the community. The government is proposing to review the licenses administered by the Queensland Building and Construction Commission. Expansion of the Service Trades Council to other trades will be considered as part of this review. The bill sets out the minimum membership requirements. Should the scope of the Service Trades Council be expanded in the future, additional appropriately experienced members can be added without further legislative amendments. Once again I would like to thank all of the stakeholders for their engagement in this process.” The Service Trades Council is due to commence in July this year. MPAQ looks forward to being a part of Council and will raise key issues that impact our industry. Thank you to all of our members for their hard work and support of this Bill. For more information please contact Penny Cornah on 07 3273 0800.

What Do I Pay Superannuation Guarantee Contributions On? The MPAQ Workplace Relations team are regularly asked this question, “What do I pay Superannuation on?” Currently the Superannuation Guarantee (SG) rate is 9.5%, which is payable on the Employee’s ordinary hours of work. The maximum ordinary hours of work defined under Fair Work legislation is 38 hours per week (although some employees regularly work more than 38 hours per week, these hours are classed as reasonable additional hours). These are the current minimum amounts that SG contributions are calculated on, for employees including the following types of payments (subject to changes): • • • • • •

Allowances (other than a reimbursement of expenses) Bonuses Christmas bonuses Payments in lieu of notice Commission Over Award payments

• • •

• • • • • •

Shift loading Casual loading WorkerCover payments, including top-up payments paid by the employer where work is performed Pay for annual holiday leave taken Government (wage) subsidies (e.g. wage subsidy scheme allowance) Pay for Personal/Carers leave (sick leave) Pay for long service leave taken Director’s fees Payments to a contractor who is taken to be an employee under the Superannuation Guarantee (Administration) Act 1992

The following types of payments are not included in the minimum amount that SG contributions are calculated on: • • •

Overtime Reimbursement of expenses (e.g. travel costs) Benefits subject to fringe benefits tax

• • •

• •

WorkCover payments (including top-up payments) where no work is performed Payments when on jury duty, defence forces reserves leave or emergency services leave Parental leave payments (includes maternity, paternity and adoption leave) Annual leave loading Redundancy payments Other payments paid by the employer on termination of employment Dividends Partnership and trust distributions

Refer to the Australia Taxation Office website ( on the Superannuation Guarantee (SG) contributions page for further information. If you have any questions about this information, or would like some more specific advice, please contact the MPAQ Workplace Relations team on 07 3273 0800. May/June 2016 |



World Plumbing Day A Great Success

11 March, Every Year, Everywhere MPAQ celebrated World Plumbing Day with the industry’s biggest breakfast of the year on Friday 11 March at the Brisbane Convention and Exhibition Centre. The breakfast had a great support with over 360 attendees, coming together on such a significant occasion to celebrate the important role plumbers and gasfitters play in modern society.

important the role of a plumber and gasfitter is in their home, and how the Government wants to ensure that it is licensed plumbers who have installed dependable, safe water services for our society.

Immense support was seen also by the Government, with special guests in attendance including Premier Annastacia Palaszczuk, Premier for Queensland and Minister for the Arts, the Hon. Mick de Brenni MP, Minister for Housing and Public Works, the Hon. Grace Grace, Minister for Employment and Industrial Relations, Minister for Racing and Minister for Multicultural Affairs, Rob Molhoek, Shadow Minister for Housing and Public Works and Anthony Chisholm, Labour Candidate for the Senate.

The Premier also spoke on her commitment to addressing key concerns for women, in line with National Women’s Week. As an advocate for encouraging women to achieve their goals and increasing opportunities for women in the workforce, she announced the first ever women in plumbing ambassadorship, awarded through MPAQ to Rebecca Senyard from the Plumbette.

The Premier spoke on behalf of the current Queensland Government, acknowledging the close working relationship this Government has with both MPAQ and the Plumbers Union, and also the cross-support of opposition with the Shadow Minister for Housing and Public Works, Rob Molhoek’s attendance. She re-iterated the importance of having properly skilled and licensed plumbers, as they are critical to a healthy and functioning society. It’s days like World Plumbing Day that awareness can be spread to educated communities on how

First Female Ambassador

As one of only 46 women out of the 16,000 licensed plumbers in Queensland, Rebecca spoke about her plumbing journey, some of the challenges she has faced along the way and where her career has led her today. As a female apprentice working alongside her Dad, Rebecca wanted to become a plumber so she could learn how to run a business, and some day take over the family plumbing company. She spoke of times when it was truly challenging in her apprenticeship, as she had to learn to manage discrimination, sexual harassment and deal with the isolation and doubt that can come by being in the minority. After her apprenticeship, the next challenge was dealing with being pregnant while on the tools, and how often she would be throwing up in toilets rather than installing them. Three children later and at a time where the business had to close, Rebecca pursued her commitment to her plumbing blog, the Plumbette. Originally initiated to share the experiences she had as a female plumber with her dad, and the challenges that came with managing a business and children, her blog became a key communication tool to her readership, inspiring female apprentices who once gave up on a plumbing career to pursue their goals and finish what they started.

Penny Cornah with the Premier of Queensland, Annastacia Palaszczuk and the Gary O’Halloran, State Secretary of the Plumbers’ Union


| May/June 2016

MPAQ are looking forward to collaborating with Rebecca in 2016 to promote plumbing as a career to individuals, no matter their gender and promote equality within the industry.


World Plumbing Day Commitment to Removing Barriers in our Industry The Hon. Mick de Brenni, Minister for Housing and Public Works spoke at the event about how the current Government is committed to removing barriers from our industry, and providing more collaboration and opportunities within the trade through the reduction of red tape, addressing initiatives to assist businesses in getting paid on time and in full, and supporting initiatives for gender diversity within businesses. The Minister acknowledged that MPAQ was one of the first industry bodies to welcome him to the role. The Minister also recognised that the Government and MPAQ share an understanding of the importance the building and construction industry has on delivering jobs growth in our state, none of which can happen without plumbers. He also spoken on important reforms which will see this industry better regulated through a dedicated plumbing industry body, the Service Trades Council. On stage at the event, the Minister was interviewed by two industry leaders, with the first question surrounding how the Minister’s agenda fit with addressing the welfare of family businesses. The Minister’s response was that he was committed to going out and meeting with small business owners and found a cultural and systemic problem with sub contractors getting paid for the work they perform. Plumbers’ Union representative Mick Weich stated that the Minister’s actions directly affect everyone in the industry, so how will the Government’s agenda help stimulate construction spending in regards to large projects. The Minister responded by noting a number of issues, including non-conforming building products, particularly imported and poorly regulated. He stated that the Government are looking to limit importation of nonregulated products and also the similar issues surrounding bathroom pods. “The draft Infrastructure Plan is currently under review and due for release shortly, which will include lists of projects statewide to help stimulate the economy. The Housing Strategy will be released in a couple of weeks, and Government will invite comment on the changing nature of home ownership, what the future of housing should look like, sustainability, water and energy efficient homes,” he said.

Mick Weich and Kelvin Slade asked questions of the Hon. Mick de Brenni MP

Steven Richards, Penny Cornah, Rebecca Senyard and the Hon. Mick de Brenni MP

Guest Speaker: Steven Richards Our guest speaker at the breakfast was 2015 Bathurst winner and champion, Steven Richards. Steven has been in partnership with Laser Plumbing Group with Porche Performance Racing for over five years and we were very fortunate that he could share his story of racing. He told the audience in particular of his father’s influence when he was growing up as child and that at the age of 15 he was driving go karts, later on moving into Formula 4, racing at the Victorian State Racing circuit. In 1994, having finished an apprenticeship as an aircraft mechanic to ensure he had a profession to fall back on, Steven won his first major race and joined Gary Rogers Motor Racing. He went to Europe to try his luck as a test car driver, and came back to codrive at Bathurst and won. Visit the Events Page on the MPAQ website ( to watch the videos of our key speakers on the day. Thank you to everyone who attended this special event, we should be thankful for plumbers every day but in particular World Plumbing Day!

Guest speaker Steven Richards and MC Leigh Muirhead presenting Tim Pitt from Pitts Plumbing with his hot lap voucher

MPAQ Councillors Kent Vickers, Penny Cornah, Steven Richards, Sam Hannant and John Salmon with the Hon. Mick de Brenni MP and Rebecca Senyard, the Plumbette Gary O’Halloran

Breakfast Partners

Table Sponsors

Guest Speaker Sponsor

• The Backflow Prevention Association of Australia, Inc. Qld • The Building Employees Redundancy Trust (BERT) • Caroma Industries • CBUS • Construction Skills Queensland • Dux

• • • • • • •

Enware Australia Natural Gas Reliance Worldwide Rheem Services Trades Queensland The Service Trades College Tradelink May/June 2016 |




MPAQ on the Road Article written by Penny Cornah, MPAQ Executive Director Bob Kimlin, MPAQ Past President and I had the opportunity to undertake a road trip in early March. The trip commenced in Mackay with a visit to apprentices at CQ University. I provided an update to second year apprentices about industry changes and Bob shared his stories with the group, encouraging the apprentices to continue to train and upskill after their apprenticeship is completed. Bob also highlighted the importance of giving back to the industry that you work in and how being part of MPAQ has been invaluable to him over the years.

MPAQ Mackay Division Meeting with Local MP Jason Costigan

Elizabeth Palmer-Bright from the Queensland Building and Construction Commission (QBCC) also attended and gave a presentation to apprentices enrolled in the Certificate III in Plumbing. Information was provided to the apprentices about the functions of the QBCC, licensing (including changes to requirements for provisional licensees upgrading to an open licence), completing and providing evidence relevant postapprenticeship practical experience, requirements for working under licensed contractors and notifiable work.

A couple of key issues below were raised by local licensees: •

Plumbing and drainage work on mining land - licensees raised issues in relation to non-compliance. Elizabeth from the QBCC advised that they had previously been taking action to assist local governments with their compliance activities in relation to work on mining land in the Central Highlands area.


Increased activity of handymen working in the Mackay area and performing regulated plumbing and drainage work Closure of mines in the Mackay area has led to increased numbers of handymen in the area. QBCC will continue to monitor the performance of regulated plumbing work to ensure that it is performed by licensed persons. QBCC also undertook compliance activities in the Mackay area in late 2015.

Penny Cornah and Bob Kimlin met with apprentices and teachers at CQ University in Mackay Michael Wilson, CQ Plumbing Teacher offered a tour of the recently renovated plumbing and gas workshops at CQ, which included a 4-storey plumbing tower. The facilities are very neat, tidy and impressive. MPAQ offers a free apprentice membership with a range of benefits suitable to assist apprentices. All the apprentices signed up on the spot for membership and were issued with a membership pack, including vouchers from Reece, Samios and Totally Workwear. We look forward to assisting apprentices through their apprenticeship pathway. If you would like information on the MPAQ apprentice membership, please email or call 07 3273 0800. We also hosted a Mackay Division meeting whilst in town and were fortunate enough to have Jason Costigan, Member for Whitsunday and Shadow Assistant Minister to the Opposition Leader attend. Jason had the chance to hear first-hand about the local issues impacting plumbers, drainers and gasfitters. The QBCC, along with the Mackay Regional Council plumbing inspectors attended this very informative dinner meeting. I had the opportunity to provide attendees with an update on the new Service Trades Council, the licensing review, the review of the Plumbing and Drainage Act and notifiable works.


| May/June 2016

Noel Gardner, MPAQ member from Think Water Whitsunday with Penny Cornah in Proserpine

After Mackay, Bob and I travelled through to Townsville and stopped at Proserpine, Airlie Beach and Bowen on the way. We visited a number of members at their office or onsite and provided them an update on the industry. We also stopped in at the local plumbing supply stores to meet and greet and dropped off some Master Plumber magazines. When we arrived in Townsville, we attended the Security of Payments sessions which the Hon. Mick de Brenni MP, Minister for Housing and Public Works hosted. This session deliberated the discussion paper that the Department circulated to ensure that all subcontractors get paid for the work they perform.



John Fortunato from Johns Plumbing Service in Bowen

MPAQ member Robert Clanfield, Laser Plumbing Airlie Beach with Bob Kimlin

Gary Fordem, Nigel Thicker and Dana Heidke, Reece with Steve Williams, Steve Williams Plumbing in Bowen The Association has undertaken extensive consultation with our membership as well as industry stakeholders and found that there is a clear and growing acknowledgement that the current legislative framework relating to building and construction industry payments requires reform. The matters currently being experienced by subcontractors are creating substantial solvency issues and are increasing the level of uncertainty. This makes effective and accurate business planning and tendering extremely difficult.

Mark Franzmman, Franzmman Plumbing, the Hon Mick de Brenni MP, Minister for Housing and Public Works, Penny Cornah and Trevor Smedley, SPD Plumbing in Townsville

The Minister met with a number of MPAQ members during his visit to Townsville. Members shared insights into our industry and in particular how the government can do better on the apprenticeship deal on government projects. The Minister heard first hand from members how the good players in the plumbing industry sometimes get a raw deal on many construction projects including government projects. The Minister took this feedback on board and his department is currently reviewing this issue. I would like to thank the Minister for attending and for engaging with the plumbing community. I would also like to thank Bob for hitting the road with me. We are very fortunate to have board members who give up their time to attend these regional trips to meet with members. Our next road trip sees MPAQ visiting the Sunshine Coast region as well as Toowoomba and Goondiwindi. Dates are available on the MPAQ website (

Hon. Mick de Brenni MP with Penny Cornah and MPAQ members in Townsville

Penny Cornah Executive Director, MPAQ May/June 2016 |




4:00pm – 8:00pm In your local area!

Unearth new products, trade tips and the latest information •

Discover NEW products and services

Complete hands-on activities to win prizes!

Hear from industry experts in the info sessions including the QBCC, Building Codes Queensland, Petroleum and Gas Inspectorate and your local Council

Network with suppliers, manufacturers and service providers

Grab loads of freebies, giveaways and beer on tap! (pun-intended!)

Recognise the Diamond Difference

Dates and Locations BRISBANE SOUTH

Thurs 2 June

Brisbane Technology Park, Eight Mile Plains Proudly Presented by


Tues 2 August


Thurs 4 August

Gold Coast Turf Club, Surfers Paradise


Harrup Park

Tues 16 August

Event Sponsor

Kedron Wavell Services Club, Chermside

ROCKHAMPTON Thurs 18 August Rockhampton Leagues Club

NOMINATIONS CLOSE FRIDAY 1 APRIL 2016! Visit Date: Friday 22 July 2016 Venue: Royal International Convention Centre Tickets: $190 | Table of 10: $1,800 | Table of 12: $2,180


Tues 11 October Beach House Hotel, Scarness


Thurs 13 October Surf Air Marcoola

Recognise the diamond difference at the annual MPAQ Awards night. Purchase tickets or tables at to celebrate with us at the industry’s night of nights! Friday 22 July 2016 | 7:00pm – Midnight Royal International Convention Centre, Brisbane

Support your local golf day and reward yourself and your employees with a day out on the green! Brekkie, lunch, post game platters and drinks will be provided throughout the day for all players, with tonnes of fantastic prizes up for grabs! Location


Sunshine Coast

Friday 20 May


Friday 17 June

Gold Coast

Friday 5 August


Friday 19 August

Visit for your local golf day details, or to register.

Taking Charge of Change 1 – 2 September 2016 Registration will be available 30 May 2016 May/June 2016 |




UPHILL? Defy gravity with the Sanicubic above-ground lifting and grinding system.


SANICUBIC 1 > 1500 watt motor > Up to 11m vertically > Up to 110m horizontally > Wired alarm

Call 1300 554 779 or visit

SANICUBIC 2 CLASSIC > 2 x 1500 watt motors > Up to 11m vertically > Up to 110m horizontally > Wired alarm

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COURSE DATES May to December 2016

CPCPWT4022A - Commission & Maintain Backflow Prevention Devices DATE


9 - 11 MAY


27 - 29 JUNE


11 - 13 JULY


25 - 27 JULY


22 - 24 AUGUST


24 - 26 OCTOBER

Sunshine Coast



21 - 23 NOVEMBER


CPCPWT4023A - Commission & Maintain Hot & Heated Water Temperature Control Devices (TMV) DATE


12 - 13 MAY


25 - 26 AUGUST






10 - 11 OCTOBER


27 - 28 OCTOBER

Sunshine Coast



Course Subsidies Available Construction Skills Queensland (CSQ) subsidies are available to eligible and successful participants. Students must pay the full course fee upfront, then upon successful completion of the course and submission of the required CSQ documentation, a refund will be given.

Did you know we also have a range of online courses available? Backflow Prevention Revalidation—this course is required every 5 years to keep your Backflow endorsement valid

39272QLD - Course in Evaluating and Planning the Installation of Solar and Heat Pump Water Systems

BSBSMB401 - Establish Legal and Risk Management Requirements of Small Business (required to obtain a QBCC trade contractor licence)

RTO Code: 30473

Call us on 07 3273 0800 or email us at today!

May/June 2016 |



The Importance of Fire Hydrants in Buildings The purpose of the Queensland Fire and Emergency Services (QFES) is to enhance community safety, quality of life and minimise the impact of loss of life from fires, hazards and emergency incidents with people. Often the first responders in an emergency fire situation are the firefighters. Life safety is one of the most important jobs of a firefighter, and they often risk their own lives in order to help others. Fire hydrant systems provide a safety measure or emergency equipment, which provides a source of water to assist fire authorities in the event of a fire. The fire appliance is a critical part of their firefighting operation as it enables a firefighter to connect from a hydrant so they can enter safely into a building to fight fire. A Fire Hydrant Booster Assembly enables the fire appliance to boost the hydrant system to a desired pressure for the connection of fire hoses to the hydrant system. In Australia, the Building Code of Australia (BCA) sets out the Deemed-to-Satisfy Provisions for a hydrant system, required both within and outside buildings to the degree necessary to facilitate the needs of the QFES. The end-point of a fire hydrant system is the Fire Hydrant (also known as a Hydrant Valve, Landing Valve or Millcock). Fire Hydrants are required to be provided in accordance with the provisions of AS2419.1-2005 “Fire Hydrant Installations”. Fire hydrants are required to be provided to serve a building when there is a total floor area greater than 500m2 and where a fire brigade is available to attend a building fire. Of the two different types of fire hydrants available, a ‘Feed’ hydrant is used as a source of water supply, where water is drawn or fed into the QFES Appliance. From the appliance, the water is pressurised up to an operational 700KPa. The hydrant hoses are then run directly from the appliance to the fire source.

External Hydrants External hydrants servicing multi-storey buildings will generally only be able to access one storey below and one storey above the point of access, provided that all points on the floor are covered given the 60m hose limit. External hydrants must be above ground and provide two separate outlets. Hydrants on council water mains using spring type hydrants can be used to provide coverage.

Internal Hydrants Internal hydrants are required to protect all parts of the building that cannot be protected by an external hydrant. They will only cover the level on which they are installed. All parts of the building must be within reach of a 10m spray from the fire hydrant nozzle given the 30m hose limit and the hose must extend 1m into the area being protected by the hydrant system.

Roof Top Hydrants Enclosed roof top plant rooms (other than lift machine rooms) require a fire hydrant if they exceed 250m2. Servicing an Open Yard or Marina: •

Hydrants must be located to protect all areas of an open yard and marinas following the same requirements as external fire hydrants.

Further clarification can be found in the AS2419.1 Fire Hydrant Installations – System Design, Installation and Commissioning.

Article written by Ken Crase, First Vice President, Technical of the AHSCA Qld. Chapter Ph: 07 3208 5233

On the other hand, an ‘Attack’ hydrant system is used as name suggests; as a point of attack. These hydrants are used as a base point from which to connect the hydrant hose directly to and from these points to the fire source. Attack hydrants are typically designed with more pressure, contain a booster assembly and may or may not require pumps and on-site water tanks, dependant on the situation and type of mains pressures available. The Attack Hydrant is not intended to supply an appliance.

Hydrant Locations The location of fire hydrants must consider accessibility, obstructions and proximity to the building being protected. External hydrants are preferred by fire authorities to internal hydrants and they provide a safer entry point to fight the fire source. In determining the hydrant coverage, the distance from the hydrant to the fire source is taken as the most direct laid on the floor. For fire hydrant coverage where external hydrants cannot provide sufficient protection for the whole building, internal hydrants must be provided to protect all parts of the building. Fire hydrants may be located in the following locations: • • • •


External to a building Internal to a building On the roof top Serving an open yard or marina. | May/June 2016

Benefits of becoming a member include:

✔ Hard Yakka clothing deal

✔ $50.00 Reece voucher

✔ Milwaukee tools deal

✔ $50.00 Samios voucher

✔ Car Search Brokers Australia vehicle pricing

✔ $50.00 Totally Workwear voucher

✔ Bi-monthly Master Plumber magazine ✔ BUPA Corporate Cover ✔ Master Plumbers’ ✔ Bi-monthly e-newsletter to keep promotional items apprentices informed of what is happening in the industry ✔ FREE account with Commonwealth Bank for 12 months and a low interest credit card

✔ Australian standards discounts ✔ Invitation to all our events

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| May/June 2016


QBCC Licenses

Requirements and Compliance Refresher Most contractors know that if you carry out ‘building work’ in Queensland you need a licence from the Queensland Building and Construction Commission (QBCC). But many do not know how wide ranging ‘building work’ can be and also just what requirements they need to meet in order to comply with the QBCC licensing requirements.

What is ‘Building Work’? The definition of Building Work is very broad, and includes ‘the usual suspects’ such as constructing or renovating a building (builders and carpenters), the improvement of a building (painters) and the provision of lighting, heating, drainage and sewerage (plumbers) in connection with a building. Within the definition of Building Work are types of work that you may not know require a QBCC licence, such as: • Installing air conditioners (special rules apply if you’re an electrician) • Restumping buildings • Structural landscaping

Some of the requirements include: • Continuing to satisfy the financial requirements for licencing • Adequately supervising any work being carried out by your employees or subcontractors that are working under your licence (8 demerit points if you fail to do this) • Have written contracts in place, from the head contract all the way down the contractual chain to sub-subcontractors (4 demerit points if you fail to do this) • Payment of a judgement debt (10 demerit points if you fail to do this) • Keeping documents for 7 years (4 demerit points if you fail to do this) • Stating your licence number and correct licensed name in any advertisements

Certain work is excluded from being caught in the requirements of ‘Building Work’ and include electrical work, work by an engineer or surveyor, erecting scaffold, and certain types of Building Work where the work is under $3,300.00 in value. It’s a common held belief that all electricians are excluded from holding a QBCC licence - this is incorrect. For instance, if you are an electrician that installs ducted air conditioners you will need a QBCC licence as this is Building Work. Further, if you are an electrician that carries out associated or ancillary Building Work in conjunction with electrical work and that ancillary work is over $3,300 in value, then you will need a QBCC licence. Ancillary or associated Building Work can be any Building Work that is work associated with the installation and can include installing brackets and laying foundations.

Licence Requirements Once you’ve got the correct QBCC licence, that’s it right? WRONG! You need to ensure that you continue to meet the requirements to hold the licence and avoid demerit points and penalties (which can lead to licence suspension and cancellation).

If you fail to meet requirements and incur demerit points, be warned that if you accumulate 30 demerit points within a three year period you face disqualification from holding a QBCC licence for 3 years. Further, if you accumulate another 30 demerit points within 10 years of the first ban you are disqualified from holding a QBCC licence for life. If you’re unsure about whether you need a QBCC licence or if you have any questions about licence requirements, please contact McKays. Ian Heathwood | P (07) 3223 5942 | E Michael Cope | P (07) 3223 5939 | E Crystal Ray

| P (07) 3223 5932 | E

May/June 2016 |




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Everhard Industries Launches into its 90th Year

National manufacturer and distributor, Everhard Industries Pty Ltd, officially launched its 90th anniversary year celebrations on Tuesday 22 March (World Water Day). Everhard’s Chair, Sue Boyce, said, “For all of our 90 years, our products have had a strong association with water, so this seemed like a great day to start a year of celebrations. “Everhard is very proud that we continue to be an Australian family-owned company as we enter our 90th year with members of the third and fourth generations of the Davis family working in the business. “We’re planning a year of celebrations with events for staff and former staff, customers and the community,” Ms Boyce said.

Clint Robinson OAM with Everhard Chair, Sue Boyce

Everhard’s 90th anniversary Community Participation Program will include an Australasian essay/drawing competition for schools; staff and company fund-raising for WetlandCare Australia, and later in the year a “most unusual use of an Everhard product” photo competition.

The Boyce Family with Member for Nudgee, the Hon. Leanne Linard MP and Penny Cornah, MPAQ Everhard was started on 20 September 1926, by Alfred T Davis and a partner. It was the first Queensland company to manufacture concrete laundry tubs—many of which can still be seen in use as stock troughs and herb planters throughout Queensland. The company now makes and distributes a wide range of polymer and concrete products used by the plumbing and draining and building industries. Everhard has branches and agents in every Australian State and Territory and in New Zealand. Everhard Industries Ph: 07 3637 6444 Visit:

New Corporate Associates Clayton Engineering Proud importers and distributors of CLAYTECH PUMPS. Clayton Engineering are a privately owned Australian company who have worked in the Pumping Industry since 1975. They pride themselves on supplying quality products and the best customer service in the Industry. CFO On-Call are a team of business financial performance advisors throughout Australia, who like nothing better than helping business owners achieve financial success and a better lifestyle. Their services include: • Developing profit and loss cudgets/models • Setting targets for key drivers in businesses • Monitoring performance against key targets • Preparing cashflow forecasts • Job costing and management • Developing management reports • Helping business owners with maximising the value of the business in preparation for exit • Clear executable strategies • Ongoing process improvement goals

CFO On-Call can help by adding value to your operations, through delivering practical, understandable and cost effective solutions. Contact them today on 0402 656 526 or email

Clayton are specialists in the domestic water pump market through a close relationship with a world class manufacturer in Italy called DWT. DWT is fully owned by Grundfos. Clayton work closely with Grundfos in the Australian domestic market to promote a quality product at a competitive price. This is done through the highly reputable brand CLAYTECH. Clayton has access to distribution of a broad range of water pumps including industrial drainage pumps, packaged pump stations, waste disposal units, hot water circulators, bore hole pumps, vertical multistage pumps, booster systems, and end suction and inline pumps. Their brand moto of ‘Quality You Can Trust’ speaks not only about the product but the after-sales service. Customer Service: 1300 798 022 Email: May/June 2016 |




cairns golf

Tradelink Team

Geoff Osmand on the Bosch Sponsor Hole

Rhonda and Jarron Miller from Jackrhon Plumbing


| May/June 2016

Samios Team

Karen and Ross Jewell

The Blines Plumbing and Roofing Team

Toowoomba Golf Day

Playing putt putt on the EJ stand

To check out all the photos from these events, visit the MPAQ Facebook Page

Local Member for Cairns, Rob Pyne MP with Penny Cornah, MPAQ

Coll Plumbing Team

Rene Vandenberg, Keither Ringuet and Russell Thompson

townsville pipe

toowoomba golf

Toowoomba Golf Day 2016

Photo competition winner Nigel Hitchings, Bruce Barry, Dean Turner and Mark Dean

mackay golf

HPS Plumbing Team

Tradelink’s virtual golfing range

cairns pipe

Cairns PIPE attendees

Bill Piper, Gavin Nicholson and Grant Wilkinson from QBCC

Townsville PIPE attendees

March / April 2016 |


product news

Product & Supplier News Composite Covers Uncovered - EJ Last year, EJ became aware of the need for lighter weight covers that could be locked and hinged, replacing the old style metal covers that apart from other injurious accidents, were often dropped into service pits causing chaotic damage. Presently, the covers are designed for Class B (80kN) load ratings commonly used on footpaths and similar areas which are accessible to lighter vehicles (excluding commercial vehicles) moving at slow speeds. Specialised composite covers have been developed for the petroleum, telecoms, electrical, sewer and stormwater industries. In fact, their composite covers are the perfect solution to many common site problems and applications like stray voltage, heat transfer, theft, corrosion and metallic noise.

Press Release

For further information, call EJ on 07 3216 5000 Composite covers uncovered or email EJ innovates

Enware - Minimising the Risk of Legionella Legionella is a lingering, ever present bacterium which, in the right breeding conditions (Legionella growth range of 20-50°C) poses a significant health risk. Hospitals are one of the highest risk environments for Legionella as they have large and complex water systems coupled with the vulnerability of patients. Enware’s eSQX Mixers have a thermostatic mixing valve integrating into a point-of-use mixer. The transformation in design thinking from a behind the wall multi point thermostatic mixing valves to point of use is proven to drastically minimise legionella risk for healthcare water systems. eSQX is Australia’s first point of use sequential thermostatic mixing valve range, designed specifically for high risk applications such as hospitals and aged care facilities. This product is available in Wave On, Wave Off or Active Sense, battery or main powered options. Enware strives to provide the health care industry with solutions that enhance safety whilst at the same time improving performance and efficiency. Contact Enware on 1300 369 273 for further information.

Solid cover with optional bolt holes and stainless steel pick slot.

Last year, EJ became aware of the need for lighter weight covers that could be locked and hinged, replacing the old style metal covers that apart from other injurious accidents, were often dropped into service pits causing chaotic damage.

Options that can be added when ordered: • • • • •

Security locking – mechanical latch and bolt Custom logos and special lettering LOGICCOVER™ wireless monitoring Antenna/data transmission Colour options – blue, green, red, yellow or custom colour Custom diameters Special machining

BUSSQ Makes SuperStream Easy for Employers

Presently, the covers are designed for Class B (80kN) load ratings commonly used on footpaths and similar areas which are accessible to lighter vehicles (excluding commercial vehicles) moving at slow speeds. (Another range of covers is being tested to meet Class C for use in malls and areas open to commercial vehicles moving at low speeds.) Specialised composite covers have been developed for the petroleum, telecoms, electrical, sewer and stormwater industries.

• •

Our standard cover sizes range from 535mm to 865mm clear opening but custom sizes can be accommodated. For innovation, ask EJ.

In fact, our composite covers are the perfect solution to many common site problems and applications like stray voltage, heat transfer, theft, corrosion and metallic noise.

The government’s SuperStream Legislation comes into effect from 1 July, which means that if your business has 19 or less employees, you have less than 80 days to prepare for the changes. Employers with 20 or more employees should now be SuperStream compliant.

+61 7 3216 5000

BUSSQ is the SuperStream complying fund for the building, construction and civil industries, and can provide employers with the tools they need to meet their super obligations. SuperStream is a package of reforms the government has introduced to improve the processing of everyday superannuation transactions. To comply with the new laws, if you are still paying your employees’ contributions to any super fund by cheque, you will soon be required to switch to


| May/June 2016

payments in electronic format, such as EFT, BPay or authorised bank transfer (ABT). Let BUSSQ help you get compliant today! For more information call one of their friendly Employer Representatives on 07 3369 1111 or visit


New Membership Specialist Appointed Mark Collinson Mark joined the MPAQ Membership team in February 2016 as a new Sales and Membership Specialist. He joins us after many years in roles that have focused on sales, customer service, training and management, with an involvement in the plumbing industry for the past seven years. Mark joined MPAQ with a vision to lead the way in improving the services offered to members and acquiring additional benefits that will create a more valuable membership for both current and future members. “I’m keen to work with our existing and new members moving forward, focused on helping them get the most out of their membership.”

For existing members, Mark’s focus is on education, ensuring all members are utilising their membership at the fullest. He is already working on introducing new products and services for members that will help you enhance your businesses and add more value to your MPAQ membership. Originally from Mackay, Mark is looking forward to getting out to the regional areas and meeting all our current members, as well as potential future members. He will be partaking in regular trips north of the South East corner, as well as attending as many MPAQ events as possible.

Mark speaking with plumbers at the Tradelink Ipswich Breakfast

You can contact Mark to discuss your membership needs by calling 07 3273 0800 or email

MPAQ Member Benefits Software Management Offer simPRO is a total integrated solution: estimating, purchasing, scheduling, project management, invoicing, stock control and mobile business are all part of this leading industry specific software for plumbing companies. As an MPAQ member you can receive a FREE single user licence to simPRO Service and one licence for Field Connect.

Fuel Discounts BP Fuel offer MPAQ members a 2.5c discount at the pump. BP are currently running a promotion for members who sign up for a BP Fuel card where you can save an additional 6c per litre on top of your MPAQ member discounted rate (capped at 8c per litre) for 6 months, and pay no card fees for 12 months when you apply for a card before November 2016.

Banking Solutions Commonwealth Bank - Master Plumbers’ Finance is offered through the corporate Commonwealth Bank of Australia (CBA) for financing arrangements for you and your business. You can also access mobile EFTPOS and merchant services.

MPAQ provides a range of benefits for members. Please visit for a full list of benefits, or contact Mark Collinson on 07 3273 0800. May/June 2016 |



New Members Name



Troy Oliver

Perfection Plus Plumbing

Brisbane South

John O’Toole

Coleman Drainage

Brisbane North

Dirk Widdowson

WES Mackay


Luke Widdicombe

Raynor Plumbing Pty Ltd

Brisbane South

Clinton McArthur

Clinton McArthur Plumbing

Sunshine Coast

Matt McCosker

M & M Plumbing Services

Brisbane South

Dudley Quantrill

Dudley Quantrill

Brisbane North

Adam Chiron

Redcliffe Plumbing & Gas Services

Brisbane North

Olivia Cook

Louie’s Plumbing Services

Central Highlands

David O’Connor

O’Connor & Sons

North Queensland

Mathew Briggs

Solar Hot Water Repairs QLD

Sunshine Coast

Chris Harpley

Chris Harpley

Brisbane South

Kelvin Evans

Kel’s Plumbing


Timothy Nolan

Pursuit Plumbing


Craig White

BCW Plumbing Pty Ltd

Brisbane South

Alexander Michael

Plumb It QLD Pty Ltd

Brisbane North

Adrian Stuart

Stuart Plumbing & Gas Fitting Pty Ltd

Brisbane South

Luke Bambrick

HTQ Plumbing Draining and Gasfitting


Bradley Shaw

Paddle Plumbing

Brisbane South

Shaun Henry

Shaun Henry Plumbing & Gas


Ashley Loftus

Poo-fection Plumbing

Sunshine Coast

Michael Brown

All Districts Plumbing

Brisbane North

Celebrating Milestone Achievements

Richard Stansfield, Centenary Plumbing Qld – 10 years

Barry Bennett, Plumbwell – 10 years

Chris Diggles and Matt Baker, Draincare – 10 years

Bill Hammond, Reliance Plumbing – 10 years

Brian Clifton, Brian Clifton Plumbing & Gasfitting – 10 years

Peter Rossington, PL & GL Rossington – 10 years


| May/June 2016

Known in the trade as a big deal Save thousands on tool of trade vehicles As a paying Master Plumbers Australia member, you can access Gold Fleet Discounts across the Toyota range.* From the hardworking HiLux SR5 and HiAce LWB, to the New Fortuner or Corolla Hatch, there’s a vehicle to suit every need. And when you stand to save thousands, this is one deal you won’t want to miss. To find your local Fleet Specialist Dealer, call 1800 444 847. Master Plumbers Australia membership details required to redeem Gold Fleet Discounts.

TFM1895 MPA 05/16

*Excluding Special Edition models.


Member Milestones Fallon Solutions

Celebrates 10 Years of MPAQ Membership Who founded the company and when? Neil T Fallon founded our company in 1962. Back then we were an electrical contractor and we diversified to plumbing, drains and hot water in 2006.

How has the company changed over the years? We purchased Neil T Fallon Electrical Contractors in 2005 when Neil retired with an idea to leverage the brand and good reputation Michael Preston across other trades. From from Fallon Solutions 2005 to 2016 we have grown from a small company of 23 people to a medium sized contractor, employing a team of almost 150 people. We now provide electrical, data, TV reception, appliance repairs, plumbing, drainage, hot water, drain relining, leak detection, air conditioning, carpentry and handyman services.

What does your company specialise in? We specialise in the provision of highly responsive trade solutions to home and business owners. We aim to be the company of choice for all those who recognise exceptional customer service, quality and honesty. We are very careful in choosing who we work for. Over 75% of our work is for repeat and referral customers.

Milestone Certificates Name Colin Stower Andy Burke Gerard OReilly Gerard Kerr Kerry Mather William Hammond Matthew Baker Michael Preston Patrick Robertson Andrew Gleeson Michael Grimley Mark Sparrow Justin Shields Adam Davidson Barry Bennett Shane Kelly Jonathon (Richard) Stansfield Brian Clifton


| May/June 2016

What have been the company’s major highlights? We are very excited as we moved into our new premises at Mansfield in April. We believe strongly in providing an exceptional environment in which to work and our new premises has a gymnasium, three lunch areas, one fashioned to look like a bar, one a café and an outdoor dining deck with a great view of our garden. All of our team come to our in-house training room for two hours training every week. In conjunction with our team we have developed a culture plan to ensure balance between fun and high performance.

How do you feel the industry has changed over the years? The industry has changed significantly since 2005. The internet has changed the way we advertise and the way we reach our staff and customers. Mobile phones, tablets, GPS tracking and mobility devices have improved our ability to respond quickly and communicate better. The world is getting smaller and we have been lucky enough to form alliances with companies in other states and overseas to help us stay at the cutting edge of the industry through sharing of clever thoughts and ideas.

How has your subscription to MPAQ helped the business over the years? We have used MPAQ for technical advice over the years and this has helped us keep up to date with what is happening in the industry. We plan to remain members as long as we provide specialist plumbing solutions.

What are your future goals for the company? We are planning to continue growing. In 2017 we will grow our revenue 20%. Our stretch goal is to achieve revenue of $50 million in 2020. We may add security or pest control to our range of solutions in the future and we have toyed with providing drain solutions to all capital cities.

Company Drayton Plumbing Pty Ltd Burke Industries Pty Ltd GK OReilly Gerard Kerr Plumbing Pty Ltd Kerry Mather Plumbing Reliance Plumbing & Gasfitting Pty Ltd Draincare Qld Fallon Solutions Reliable Plumbing Gas Solar Pty Ltd Andrew Gleeson Plumbing Pty Ltd A+ Plumbing Solutions Bay Islands Plumbing, Drainage & Roofing Prime Plumbing (Qld) Pty Ltd ADS Plumbing & Gas Plumbwell Sky Plumbing & Gasfitting Pty Ltd Centenary Plumbing (Qld) Pty Ltd Brian Clifton Plumbing & Gasfitting

Division Toowoomba Toowoomba Brisbane North Brisbane North Far North Queensland Brisbane North Brisbane North Brisbane South Brisbane South Brisbane South Brisbane South Brisbane South Central Highlands Gold Coast North Queensland Sunshine Coast Sunshine Coast Sunshine Coast

Milestone 50 30 30 20 20 10 10 10 10 10 10 10 10 10 10 10 10 10

The Supporters of our Industry Trading Contact

Platinum Corporate Associates Dial Before You Dig (Qld) Ltd Reece Pty Ltd simPRO Software Pty Ltd Tradelink

07 3360 7950 03 9274 0000 1300 139 467 07 3260 9777

Gold Corporate Associates Dux Manufacturing Limited Pentair Valves and Controls Saniflo (Australasia) Pty Ltd

1300 365 115 07 3260 2555 02 9882 6200

Silver Corporate Associates CBUS Rheem Australia Pty Ltd Stiebel Eltron (Aust) Pty Ltd

1300 361 784 132 552 1800 153 351

Associate Corporates Advanced Enviro-Septic Ancra Australia Pty Ltd Apollo Valves Apricus Australia Pty Ltd APT Management Services Pty Ltd Aquacure Water Treatment Pty Ltd Aquatech Solar Technologies Pty Ltd Armacell Australia Pty Ltd Astivita Renewables Limited Australian Industry Trade College Gold Coast Australian Valve Group AustWorld Blucher (Australia) Pty Ltd Brisbane City Council Bromic Plumbing and Gas Bundaberg Regional Council BUSSQ Building Super Caroma Industries Ltd CFO On Call Clayton Engineering Con-Serv Corporation Australia Pty Ltd Contractors and Industrial Sales Crowe Horwath Davey Water Products Pty Ltd Decina Bathroomware Pty Ltd Downtown Toyota Ecolife Solutions Pty Ltd EJ Electrolux Home Products Elgas Ltd Enware Australia Pty Ltd Epitomy Pty Ltd Ergon Energy Pty Ltd Everhard Industries Pty Ltd Finlease Fleetmatics Pty Ltd Flowpex Piping Systems Fusion Hire & Sales Pty Ltd Gladstone Regional Council Grundfos Pumps Pty Ltd Gympie Regional Council Halgan Pty Ltd Techrite Controls Australia Pty Ltd Hydroflow Distributors (Aust) Pty Ltd Inform Energy Pty Ltd

07 54744055 03 9586 0310 0477 223 110 07 3390 4720 07 3215 6636 07 3277 6696 07 5520 6701 03 8710 5999 07 3726 2010 07 5635 0400 03 9462 2666 13 0078 0430 0425 567 237 133 BNE 1300 276 642 1300 883 699 07 33691111 07 3131 5999 0402 656 526 1300 798 022 07 3630 5744 07 5549 1255 07 3233 3548 07 3370 3700 07 32711944 07 3896 0100 07 3881 2300 07 3216 5000 02 9317 9537 07 3893 6134 07 3637 6706 02 9673 6275 131 046 07 3637 6444 07 3324 2655 02 9506 8821 02 9986 0605 03 8770 5770 07 4977 7021 07 5540 6700 07 5481 0644 07 3208 8339 03 9549 4444 03 9676 8900 02 9790 8479



Trading Contact Isaac Regional Council 07 4981 2806 ISCO Australia Pty Ltd 07 3881 1838 Isuzu UTE Australia Pty Ltd 07 3151 5845 Kennards Test and Measure Qld 07 3823 0055 Livingstone Shire Council 07 4939 9814 LWG Zurn Australia Pty Ltd 03 8301 9499 Mackay Regional Council 07 4961 9011 Mareeba Shire Council 07 4086 4720 Mascot Engineering Group 1300 885 295 Master Hire 07 4636 2377 McKays Solicitors 07 3223 5942 Megasealed Bathrooms Australia Pty Ltd 02 9289 3618 Milwaukee Tools 1300 645 928 MM Kembla 07 3868 7888 Moody & Winter Sales Pty Ltd 07 3376 2455 Moreton Bay Regional Council 07 3480 6673 Mount Isa City Council 07 4747 3200 Mt Gravatt Volkswagen 07 3421 0999 My SOS 07 3103 5722 Plastec Australia Pty Ltd 07 5413 4447 Plumbcall Franchise Systems Pty Ltd 07 4922 5697 Polco Australia Pty Ltd 13 0061 6607 PRORADE United 1300 767 774 Quantum Energy Technologies Pty Ltd 02 96997444 Queensland Brassware Association 07 36305744 Queensland Gas Association 1300 792 239 Quilpie Shire Council 07 4656 0500 QUT Facilities Management 07 3188 2331 Rain Harvesting 07 3248 9600 Rehau Pty Ltd 07 55271833 Reliance Worldwide Corporation 07 3018 3440 Ridge Tool (Aust) Pty Ltd 03 9930 7000 Rinnai 07 3137 6600 Robert Bosch (Australia) Pty Ltd 0417 606 635 Rockhampton Regional Council 1300 225 577 Safe Asbestos 1300 225 577 Samios Head Office 1300 131 252 Select Water Tanks Pty Ltd 07 5546 8571 Shower Sealed Pty Ltd 1300 519 133 Site Safety Solutions 0438 589 474 SkillsTech Australia 07 3244 0395 SolarEast Australasia Pty Ltd 1300 668 886 Storm Plastics Pty Ltd 07 3865 4811 Stormtech Pty Ltd 02 4423 1989 Stratco (Qld) Pty Ltd 07 3451 4444 Studor Australia Pty Ltd 1300 551 519 Sunshine Coast Regional Council 07 5420 8618 Taylex Industries Pty Ltd 07 3411 5200 Terratrencher Australia 07 3802 4721 The Couta Group 03 8405 3386 The Mac Services Group Pty Ltd 07 4841 3027 The Wondercap Company Pty Ltd 07 5539 3665 Tom Stoddart Pty Ltd 07 3345 5011 Total Eden 07 3880 8195 Townsville City Council 07 4773 8362 Training Prospects 08 82872566 Valves R Us 07 3865 1488 Viega Pty Ltd 02 8853 7867 Vivax-Metrotech AUS 07 3103 2844 Zetco Valves Pty Ltd 02 9516 1336 Zip Heaters (Aust) Pty Ltd 02 9796 3100 May/June 2016 |


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Profile for Master Plumbers' Association of Queensland

Master Plumber May/June 2016  

May/June edition of the Master Plumber Magazine.

Master Plumber May/June 2016  

May/June edition of the Master Plumber Magazine.