Master Plumber Magazine - Summer 2024

S U M M ER 2024

TRADE EXCELLENCE CELEBRATED AT THE

PLUMBING & GAS INDUSTRY AWARDS

Amendments to AS/NZS 5601 Gas Installations

Important Training Information: Gas Work Licence

2024-25 Plumbing & Gas Industry Benchmarking Report

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EVENTS

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CONTENTS

Summer 2024 6

Executive

7

Advocacy

8

Industry News Brisbane City Council Launches New Online Form 9 Changes You Need to Know from the Electrical Safety Act 2002 Tampering With Gas Distribution Systems

14

10 Technical Amendments to AS/NZS 5601 Gas Installations Published

26 MPAQ Training

When is a Fixture Floor Drain

Empowering Growth and Skills

Not a Floor Waste Gully?

for a Brighter Tomorrow Important Training Information:Gas

14 2024 Plumbing &

Work Licence

Gas Awards

MPAQ Training that Leads to a Plumbing Licence Endorsement

22 HR

2025 Training Calendar

Drugs And Alcohol In The Workplace

28 Industry Benchmarking

MPAQ Members Get HR & WHS Support

24 Legal

23

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2024/2025 Plumbing and Gas Industry Benchmarking Report

PUBLISHED BY Master Plumbers’ Association of Queensland 243 Bradman Street, Acacia Ridge QLD 4110 P: 07 3273 0800 F: 07 3273 0873 E: info@mpaq.com.au W: www.mpaq.com.au THE TEAM CHIEF EXECUTIVE OFFICER Penny Cornah P: 07 3273 0800 E: penny.cornah@mpaq.com.au EDITOR Ashleigh Stonehewer P: 07 3273 0800 E: ashleigh.stonehewer@mpaq.com.au EDITORIAL & ADVERTISING ENQUIRIES Jovi Figueroa P: 07 3273 0800 E: jovi.figueroa@mpaq.com.au DESIGN Mhari Hughes E: mhari.hughes.art@gmail.com PRINT Printcraft P: 07 3291 2444 E: marketing@printcraft.com.au

4 | MASTER PLUMBER MAGAZINE Summer 2024

Editor’s Note Ashleigh Stonehewer – Editor Welcome to the Summer edition of the Master Plumber Magazine!

As we embrace the summer season and close out another great year, it’s the perfect time to celebrate the achievements of 2024 while setting our sights on an exciting and ambitious 2025. This edition shines a spotlight on the champions of our industry, including the winners of the Plumbing and Gas Industry Awards. Their hard work, innovation, and commitment to excellence have set a gold standard for us all. Dive into pages 14–19 for a full showcase of their incredible accomplishments.

Looking ahead, 2025 promises to be a year filled with opportunities and challenges. At MPAQ, we remain committed to supporting our members and the industry through advocacy, education, and collaboration. Let’s harness the momentum of 2024 to tackle the year ahead with confidence and determination.

This edition also offers invaluable insights to help you navigate key industry topics. Explore the amendments to AS/NZS 5601 Gas Installations on page 10.

On page 22, we delve into managing drugs and alcohol in the workplace, providing advice to maintain a safe and productive environment.

Employers can also stay informed about workers’ compensation obligations in Queensland with our article on page 23. Additionally, the industry benchmarking summary on pages 28–29 provides a picture of where our sector stands based on the results of MPAQ’s annual industry survey.

Congratulations to all members reaching milestones in this edition, and a warm welcome to our newest members. Have a merry Christmas and a happy new year. Happy Reading!

Ashleigh

30 Product News 32 MPAQ Events 33 Member Benefits 35 Member News 36 Milestones 38 New Members 39 Supporters

26

32

MPAQ COUNCIL PRESIDENT Kent Vickers P: 0418 883 999 E: kvickers@qigs.com.au

TRUSTEES Bill Watson AM P: 07 3273 2333 E: bill@connectorsgroup.com.au Bob Kimlin P: 0419 744 383 E: bobbailey6@outlook.com

VICE PRESIDENTS Dennis Yarrow P: 07 3277 5742 E: admin@yarrowplumbing.com.au Michael Ryan P: 07 3630 4744 E: mryan@beavisbartels.com.au

LIFE MEMBERS G Cottee, F Huysing, MJ Moor, J Porter, NF Sharman, BD Wallace, WB Watson AM, R Kimlin, R Weaver

COUNCILLORS Harle Gall P: 0437 768 409 E: h.gall@laserplumbing.com.au John Salmon P: 07 3862 2777 E: john@salmonplumbing.com.au Nathan Parnaby P: 07 4970 9800 E: enquiries@aestec.com.au Patrick Robertson P: 07 3276 8833 E: info@rpgs.com.au Reginald Hopper P: 0406565447 E: rahplumbingandgas@gmail.com Sean Taylor P: 0416 245 016 E: sean@tpworks.com.au Warwick Royal P: 0730381038 E: info@plumbaround.com.au

MERITORIOUS SERVICE MEMBERS A Chapman, D Powell, B Wallace, R Weaver, D Nunn, J Ritchie, K Slade, R Walker, A Jackson, R Roser, G Bergman, C Baldock, A Burke, K Baluch, B Sorohan

EXTERNAL COUNCILLOR Melissa Millar P: 07 3822 2422 E: info@millarsplumbing.com

DISCLAIMER Opinions expressed in this publication are not necessarily those of the MPAQ, nor does the MPAQ guarantee the accuracy of statements made by contributors or advertisers or accepts responsibility for statements they may express in this publication. The MPAQ does not accept liability to advertisers, which may be held contrary to the Trade Practices Act 1974. The MPAQ reserves the right to refuse, cancel, amend or suspend any advertisements or inserts without reason.

MASTER PLUMBER MAGAZINE Summer 2024 | 5

EXECUTIVE

PRESIDENT’S MESSAGE 2024 is all bar wrapped up and what a busy year it’s been. Queensland has a new Government and MPAQ will be working with David Crisafulli and the LNP government to make sure our members and our industry are well represented.

Front and centre of the board’s agenda is industry relevance and representation. We are constantly Kent Vickers, President evaluating what we do and how to assist our members. Most of our members work and live in the Southeast corner of the state. As a board, we receive criticism that we focus too heavily on these members.

In September, Mr Dennis Yarrow (Vice President) and Mr Sean Taylor (councillor) travelled to Mackay to meet with our members and listen to their concerns. They both attended the Mackay Careers Expo and Mackay Golf Day and visited the surrounding districts. Mr Michael Ryan (Vice President) and I travelled to the Sunshine Coast and Bundaberg to do the same. I want to express my thanks to the members who welcomed us into their homes and businesses during the regional road trips to discuss their local issues.

Michael and I met with a cross section of members, from sole operators to large maintenance and civil plumbing companies. Apart from the common concerns surrounding the QBCC’s performance, the most prevalent

conversation was around the skills shortage and finding good staff. It was obvious that the regional members are experiencing the same issues we have in the southeast corner of our state.

As a result of the feedback, an agenda item at the October board meeting was tabled and we are investigating the options available to fill this gap. Pathways to support migrant plumbers gaining a license without any degradation in skills is one option. Another option is to encourage female workers into the trade. Latest figures show that 2.73% of those currently in training (plumbing apprenticeship) are female. There is a real opportunity to employ more female workers in the plumbing and gas fitting trades to reduce the skills shortage. Right now, we have approximately 17,500 plumbers in Queensland and less than 100 are female.

As this is the last article for 2024, I would like to thank all our members for the continued support of your association. I want to thank the board for volunteering their time again this year and for your loyalty and support in guiding MPAQ through the strategic plan. I’d also like to welcome Mr Warwick Royal and Mr Reg Hopper to the board as new councillors.

Finally, I’d like to thank Penny, Ernie, and the whole team at the MPAQ for a magnificent year. These are the people that make sure our members are heard, recognised, and appreciated. You are an amazing team, and your efforts do not go unnoticed. Thank you.

I wish you all a safe and merry Christmas and a happy and prosperous 2025. Find time to make some new memories with those close to your heart and we will all be back in 2025 to do it again.

Life’s good!

PERSPECTIVE Welcome to the final issue of the year! This has been another remarkable year for MPAQ, and we extend our heartfelt thanks to all our members for your ongoing support and commitment.

We were thrilled to revive our biannual conference this year, celebrating World Plumbing Day with an incredible event. Thank Penny Cornah, you to everyone who attended Chief Executive Officer and supported this milestone.

Alongside the conference, several significant projects have taken shape over the past year, including: • Advocacy on key industry issues in partnership with the Queensland Building and Construction Commission (QBCC) and relevant government departments.

• Increased focus on payment security, ensuring better protections for our members.

• Expansion of business resources to support members with onboarding, performance management, charge out rates, and business start-ups.

• Release of updated commercial contracts to assist with business operations.

• Appointment of ambassadors to enhance member engagement and trade promotion.

6 | MASTER PLUMBER MAGAZINE Summer 2024

• Support for apprentice retention and recruitment, helping businesses find and develop new talent.

• Advocacy for greater employer support in apprenticeship initiatives to ease the burden on our members.

• Promotion of our online workplace health and safety system, available at no cost to members.

• Hosting the largest Plumbing and Gas Industry Awards night to celebrate the excellence, innovation, and outstanding contributions of individuals and businesses raising the bar in our industry.

We are sincerely grateful to all our partners this year. Your support has been essential in helping us achieve these milestones.

MPAQ takes pride in driving positive change for the plumbing and gas industries. We remain committed to helping businesses and individuals succeed. Our success is made possible by the passion and dedication of the MPAQ board. Their strategic guidance continues to shape our industry, and I’d like to personally thank each board member for generously investing their time and expertise.

A special acknowledgment goes to our President, Kent Vickers, whose leadership and commitment have been instrumental in driving positive change.

I’d also like to express my gratitude to Deputy CEO Ernie Kretschmer and the entire MPAQ management team: Ashleigh, Emma, Summer, Tracy, Kayla and Cara. Your dedication and efforts enable us to fulfil our mission of supporting members and ensuring that MPAQ remains the premier trade association in the industry.

Thank you to everyone for your continued support, wishing you a safe and happy Christmas and a safe and happy New Year.

ADVOCACY

NEW QUEENSLAND GOVERNMENT

BEFORE

A new era for Queensland begins following the LNP’s victory in the recent State election, ending nine consecutive years of Labour governments. Congratulations to David Crisafulli and the LNP team, we look forward to building on our collaboration moving forward.

The LNP has outlined key commitments to support employers and Penny Cornah with the Hon. David Crisafulli MP, apprentices by focusing on training and Queensland Premier and reducing associated costs. This includes Minister for Veterans offering priority places in block training and providing subsidised wages for small and family businesses during these training periods.

Over four-week blocks, the pilot will subsidise 50% of the wages paid to first- and second-year apprentices, and 25% paid to third- and fourth-year apprentices.

At the outset, the program will focus on apprentices in the construction sector, addressing what the LNP calls a persistent shortage of qualified tradespeople. Some 2,000 apprentices will be supported by the initiative.

The LNP will also have a focus on construction industry skills, and they are open to ongoing conversations to ensure they have the right training available at TAFE where it is needed.

TAFE are currently dealing with a shortage of TAFE teachers across Queensland and the LNP will address the shortage of qualified TAFE teachers as a matter of urgency to ensure training is available where it is needed.

As part of its regulatory agenda, the LNP’s first priority will be to reestablish the Queensland Productivity Commission to lead a review of the building industry. This process will involve a public call for submissions to gather valuable input from consumers, industry stakeholders, and unions.

Additionally, the Commission’s review will explore ways to enhance the security of payments across the sector.

On energy policy, the LNP has affirmed its commitment to protecting the renewable gas industry, confirming that there are no plans to ban natural gas connections in new homes or hospitals.

The LNP has announced its plan for the first 100 days, which includes “refocusing the Small Business Commissioner on reducing red tape and managing disputes for small businesses”.

MPAQ has written to the Premier, congratulating him on his appointment and expressing our eagerness to collaborate and work closely with the government.

The LNP’s victory marks a pivotal moment for Queensland, bringing new opportunities and fresh priorities for the State’s businesses, industries, and workforce. With a strong focus on supporting apprenticeships, addressing skills shortages, and easing regulatory burdens, the LNP aims to foster economic growth and strengthen Queensland’s industries. As we move forward, we remain optimistic about the positive impact these initiatives will have and look forward to continued dialogue and partnership with the new government to build a stronger, more prosperous Queensland.

Visit online.lnp.org.au/first-one-hundred-days to view the LNP’s plan.

Penny Cornah with the Hon. Brent Mickelberg MP, Minister for Transport and Main Roads

Penny Cornah with the Hon. Deb Frecklington MP, Attorney-General and Minister for Justice and Minister for Integrity

AFTER

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MASTER PLUMBER MAGAZINE Summer 2024 | 7

INDUSTRY NEWS

BRISBANE CITY COUNCIL LAUNCHES NEW ONLINE FORM 9 Brisbane City Council has made it easier to lodge your backflow prevention device test results.

Council just launched an update of the Queensland Government’s Form 9 – Registration and report on inspection and testing of testable backflow prevention devices online. Key benefits include: • No handwritten or custom forms – submit results directly from your phone • Multiple device submissions – include multiple devices in one form for the same location • Efficient data entry – enter property and tester details only once • Inbuilt logic – automatically removes irrelevant questions and fields • Auto-populated personal details – login to save time and reduce errors • Map-based property selection – select property location via a map • Automatic email copies – ensure all relevant parties are informed The new form allows you to submit test results for existing, new, replacement, and removed backflow prevention devices. It is kept up to date with any requirements made by the Queensland Government. The intuitive design lets you include multiple devices from the same site in a single submission, eliminating the need to email multiple forms to Council.

You can complete the form directly from your smartphone while onsite, avoiding the need to handwrite or electronically complete a Queensland Government Form 9 or your own custom Form 9. The in-built logic removes irrelevant questions and fields based on the selected tests or devices.

Users can login to auto-populate personal details, saving time and reducing errors.

The form also features map-based property selection, allowing you to select the property location on a map rather than entering address or lot/plan details manually.

Automatic copies of the submission can be sent via email to yourself, the owner, occupier, tester, or applicant, ensuring everyone is informed.

To start, scan the QR code or visit brisbane.qld.gov.au and search ‘backflow prevention program’.

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CHANGES YOU NEED TO KNOW FROM THE ELECTRICAL SAFETY ACT 2002 Changes are now in effect under the Electrical Safety and Other Legislation Amendment (ESOLA) Regulation 2024.

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Changes now in effect include: • Testing as a form of energised electrical work (‘live work’) • Clarifications on when approved safety switches on general purpose socket-outlets in domestic residences are required • Examples of facilities maintained by a person in control of an electrical installation • Queensland’s implementation of the Electrical Equipment Safety System • Accredited auditor inspections not required for the replacement of similar electrical equipment in hazardous area electrical installations • Remedy to incorrect reference relating to records of assessments for safety observers • Prescribed electricity entities • Prescribed Available from Acts in the ES Regulation, SRWA Regulation, and The Jetters Edge, WHS Regulation Reece, Tradelink & • New penalty infringement notice offence (on the spot fines) approved plumbing More changes are set to commence on 1 January, 1 April, and outlets 1 July 2025.

For further information about the changes, visit www.worksafe. qld.gov.au/laws-and-compliance/electrical-safety-and-otherOffer extended to 31/12/23 legislation-amendment-regulation-2024.

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INDUSTRY NEWS

TAMPERING WITH GAS DISTRIBUTION SYSTEMS A distribution system is a system of distribution pipelines and finishes at the outlet of a consumer meter assembly. A consumer gas system starts at the outlet of the consumer meter assembly.

In the past three months, Resources Safety & Health Queensland’s (RSHQ’s) Petroleum and Gas Inspectorate (PGI) has been made aware of four instances where a distribution system has been tampered with. It is an offence for anybody to tamper with a distribution system.

In some of the cases currently being investigated, it appears that: • A person has damaged a distribution system and left it in an unsafe manner and did not contact the relevant distribution system operator.

• A person has moved a consumer meter assembly from one location and moved it to another location using unapproved materials.

• A person has connected a consumer into a distribution system thus being supplied without the gas going through a consumer meter assembly.

Uponor half Page Horizontal_210x145_2.pdf

1

5/2/2024

• A person has removed the consumer billing meters and regulators from a distribution system and connected an alternative fuel gas supply.

Operators of distribution systems are responsible for the safe operation and maintenance of the distribution systems that they operate.

Important: Do not perform work on or tamper with a distribution system unless without authorisation from the operator of the distribution system.

If you’re unclear with the rules, check section 670(2)(f) of the Petroleum and Gas (Production and Safety) Act 2004. Distribution systems are an operating plant and finish at the outlet of the consumer meter assembly where the custody transfer occurs, and the consumer gas system commences.

Review section 81 of the Petroleum and Gas (Safety) Regulations 2018.

It details the safety requirement for the design, construction, operation, maintenance and abandonment of the distribution system is compliance to either AS/NZS 4645 or AS 2885.

Article from Resources Safety & Health Queensland

4:56 am

MASTER PLUMBER MAGAZINE Summer 2024 | 9

TECHNICAL

Amendments To AS/NZS 5601 Gas Installations Published Amendments to the Australian Standards AS/NZS 5601.1:2022 Gas Installations and AS/NZS 5601.2.2020 Gas Installations in Caravans and Boats for Non-Propulsive Purposes were published on 6 September 2024.

The following is a general overview of the amendments.

AS/NZS 5601.1:2022 – GAS INSTALLATIONS • The Scope of the Standard has been changed in Clause 1.1.1 to allow the use of performance-based in section 2 for the following gases: { Hydrogen { Hydrogen blended with Natural gas that does not meet the requirements of AS 4564. { Hydrogen blended with LP gas that does not meet the requirements of AS 4670. { Renewable LP Gas { LP Gas blended with dimethyl ether (DME) • Changes to Normative references have been updated in Clause 1.2 and includes: { AS 4629 replaced with AS 4629:2005 Automatic shut off valves and vent valves. { AS/NZS 1869 replaced with AS 1869 – all parts. { Added EN15266 Stainless steel pliable corrugated tubing kits in buildings for gas with an operating pressure up to 0.5 bar. { Added 30652-1 Excess flow valves – Part 1: Excess flow valves for gas installations.

• New definitions have been included for the following: { Down-draught system/down-draught extractor system { Overhead radiant heater { Overhead radiant tube heater { Patio heater • The term ‘gas appliance’ has been changed throughout the Standard with the removal of the word ‘gas’ from prefacing the word ‘appliance’ as the term is already indicating that it is an assembly that uses gas.

• Notes have been added to Clause 1.4 to include links to Workplace Health and Safety.

• Clause 2.1.4 General has been deleted and a new Clause 2.2.1.1A inserted to cover performance requirements for gas installations.

• The text in Clause 2.2.4.8 has been deleted and replaced with updated requirements for common flues.

• Table 4.2 has been updated to add EN15266 for compliance with pliable corrugated stainless-steel pipe for operating pressures up to 50kPa, replacing BS7838.

10 | MASTER PLUMBER MAGAZINE Summer 2024

• In addition to mechanical fittings, EN15266 provides for the use of press fit end connectors that have ‘yellow’ HNBR elastomer ‘O’ ring seals.

• The removal of the reference to ‘Flared compression’ in relation to jointing copper tube using an appropriate expanding tool.

• The addition for consumer piping to be ‘metallic’ for at least one metre prior to exiting a wall where multi-layered pipe material is installed.

• Table 4.8.1 has been updated to include Hose assemblies to AS1869 series.

• Clause 5.2.10 has been updated to reference class ‘A’ safety shut off valve to AS 4629.1.

• The addition of Note: referencing AS4629:2005 • Clause 5.2:11 has been replaced to expand the provision of fire emergency isolation for multilayer pipe.

• Figure 5.212 (a) has been replaced with a new figure clarifying the positioning for transition fittings.

• Clause 5.3.1 has been updated to add items (h) Australia, and (j) New Zealand regarding prohibited locations for consumer piping.

• Clause 5.9.1 has been updated to reference the AS1869 series.

• Clause 6.2.4: additional information provided regarding space heaters.

The addition of a Note 3 referencing AS/NZS 5139 for information on clearances from appliances to battery systems and BESS. • Clause 6.7.6: additional information provided in the first paragraph with reference to clause 2.2.4.8: The addition of a new Note 1: regarding industrial applications.

• Clause 6.9.3: reference added to a flue terminal of a small gas engine appliance.

• Clause 6.10.1.1: the inclusion of additional requirements for downdraught extraction systems.

• Clause 6.10.1.7: removal of reference to AS4551.

• Clauses 6.10.1.9 and 6.10.2.7: Reference to AS 1869 updated to include AS 1869 series.

• Clause 6.10.9.5: Title changed to include ‘other than a room sealed appliance’.

• Clause 6.10.19: The addition of a Note 5 to allow for a performance base design solution where combustion products cannot be readily dispersed.

• Content has been added to Appendix A (Normative) regarding location of flue terminals for small gas engine driven appliances with the addition of a Figure 1A and a Table A.1 • Figure L.1.2.2 – Exclusion Zones for gas regulators have been updated.

The height from ground level is now 1,500 mm.

• The Bibliography has been updated to reflect current referenced documents.

TECHNICAL AS/NZS 5601.2:2020 – CARAVANS AND BOATS • The term ‘gas appliance’ has been changed throughout the Standard with the removal of the word ‘gas’ from prefacing the word ‘appliance’ as the term is already indicating that it is an assembly that uses gas.

• All instances of AS/NZS 1869 replaced with AS 1869.

• Addition of Normative references to: { AS/NZS 1167.1 Welding and Brazing { EN14324 Brazing • Clause 1.3.38: Change to the definition of a Hazardous Area.

• Inclusion of a new definition of a Living Space – Clause 1.3.72.

• Additional Note 4: explanation of the term ‘Durable’, added to Clause 3.1.8.

• Inclusion of new Figure 3.1.8 (E) – Effect of a vapour barrier on the measurement of distances.

• Table 5.1.4.3: Materials for piping systems in caravans and boats has been updated and replaced with addition content.

• Clause 6.3.2 has been deleted and replaced with extensive detail regarding stowing or covering appliances.

• Clause 7.1, 7.2, and 7.3.1: updated to include the term ‘living space’ for ventilation purposes.

• Clause 7.3.1: Changes to Notes 1, 2, and 3: { Note 1 now references a ‘room sealed appliance’ { Note 2 added { Existing Note 2 is now note 3, Note 3 is now Note 4, Note 4 is now note 5, and added Notes 6 and 7 • Figure 7.3.1 added • Text edits to Clause 7.3.2 and 7.4.1 • Expanding of Clause 7.4.3 to reference a ‘living space’ and the inclusion of requirements ‘carbon monoxide detectors’ under certain conditions.

• Appendix C, Clause 6.4 Changed to ‘Type B’ • Additional references added to Bibliography.

Access to the full text of the AS/NZS 5601.1:2022, AS/NZS 5601.2.2020, and the amendments are available at no cost to MPAQ members. Members can call the MPAQ TeamART at 181124.pdf 07 3273 10800 for further questions.

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MASTER PLUMBER MAGAZINE Summer 2024 | 11

TECHNICAL

WHEN IS A FIXTURE FLOOR DRAIN NOT A FLOOR WASTE GULLY? In Queensland, a floor waste is not mandatory in a Class 1 building. However, where a floor waste gully (FWG) is to be installed for the purpose of receiving discharge from waste fixtures, they must be installed according to the National Construction Code (NCC) 2022 guidelines.

NCC 2022 defines floor waste as ‘a grated inlet within a graded floor intended to drain the floor surface’. AS/NZS 3500.2:2021 provides for a shower outlet to act as a floor waste gully under certain conditions. The NCC defines a wet area as an area within a building that is supplied with water from a water supply system, which includes bathrooms, showers, laundries and sanitary compartments.

In Queensland and various other states, a floor waste is not mandatory in a Class 1 building. A FWG can be installed internally in a wet area in a Class 1 building with provision, where required for the connection of waste pipes from fixtures and for the entry of water spillage from floors.

A shower recess installed with a water stop as defined by AS 3740 and commonly referred to as a ‘hob’ does not provide for any spillage from a bath, basin, or other waste fixture installed in the same wet area to be captured and drained to the shower outlet. Where the shower recess is enclosed by screens or walls intended to contain the spread of water within the shower space, the outlet cannot be considered a FWG for the purpose of receiving the discharge from other fixtures but rather as an individual fixture waste outlet. A separate FWG can be installed in the associated wet area for the purpose of receiving the discharge from other waste fixtures located in the same room.

Where a FWG is to be installed in a Class 1 building for the purpose of receiving discharge from permitted waste fixtures as well as providing for drainage of spillage from wet area floors, the installation shall satisfy the performance requirements of the NCC Volume 1 – 2022.

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Helix Legal is a multidisciplinary legal practice serving industry association members, private entities and local and state Governments in the construction, infrastructure, and mining sector. Helix was founded seven years ago with one clear idea: to service our clients by providing meaningful solutions and a better way of doing things.

Our team can provide clients with the most diverse and practical solutions without the constraints of traditional hierarchy. We understand that sometimes the solution is not the black letter law answer, and we strive beyond this to deliver real-world solutions. With our expertise, Helix can assist with a variety of areas, including: due diligence on contracts, adjudications, project trust payments, advice on suspension, response to contractual notices, contract termination, defects advice, project administration, project delivery strategy, and QBCC license applications and assistance.

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F2P1 Wet Area Overflows Overflow from a bathroom, laundry facility, or the like must be prevented from penetrating to: (a) another sole-occupancy unit used for sleeping accommodation; and (b) a public space.

Corporate Profile

F2D4 Floor Wastes (1) In a Class 2 or 3 building or Class 4 part of a building, a bathroom or laundry located at any level above a sole-occupancy unit or public space must have a floor waste.

(2) Where a floor waste is installed— • the minimum continuous fall of a floor plane to the waste must be 1:80; and • the maximum continuous fall of a floor plane to the waste must be 1:50.

For further questions and technical advice, MPAQ members can call the Technical team on 07 3273 0800.

Article written by Kerry Apelt, MPAQ Technical Officer

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MASTER PLUMBER MAGAZINE Summer 2024 | 13

2024 PLUMBING & GAS AWARDS

PLUMBING & GAS INDUSTRY AWARDS

TRADE EXCELLENCE CELEBRATED AT THE PLUMBING & GAS INDUSTRY AWARDS

Master Plumbers’ Association of Queensland celebrated the best of the plumbing and gas industry at the 2024 Plumbing and Gas Industry Awards on Friday 11 October.

This year, Queensland-based businesses and individuals exemplified unparalleled passion, unrelenting resilience, groundbreaking innovation, inspiring leadership, and new standards of excellence as winners were recognised in each of the 17 award categories throughout the evening.

The path forward to a sustainable, progressive, and successful industry is paved by trailblazers.

On its 24th year, the Plumbing and Gas Industry Awards endeavours to celebrate these trailblazers – individuals, teams, and businesses who have showcased their unwavering commitment to protecting the health and safety of our communities with passion and excellence.

Presented by Master Plumbers’ Association of Queensland (MPAQ) in partnership with Event Partner Reliance Worldwide Corporation (RWC), the Plumbing and Gas Industry Awards night was held at the brandnew Queen’s Wharf Brisbane and was attended by a record-breaking number of industry professionals and partners, local dignitaries, business owners, and esteemed guests.

“The Plumbing and Gas Industry Awards marks our biggest annual celebration, honouring those who set new standards of excellence,

14 | MASTER PLUMBER MAGAZINE Summer 2024

innovation, and quality. To all nominees, finalists, and partners, thank you for your dedication. Your contributions uplift our industry, and we celebrate the collective strength that drives us forward.” said Penny Cornah, MPAQ’s Chief Executive Officer.

She added: “We extend our deepest gratitude to all our partners, whose steadfast support has been instrumental in our journey. Events like these don’t just give credit and recognition, but also hope to inspire the larger industry and the next generation of plumbers and gasfitters to consistently embody excellence and innovation. We aim to celebrate the best so we can keep growing and moving forward as an industry.”

This year, we had accomplished Aussie TV presenter and sports journalist Alissa Smith host the awards. Capping the night was entertainment from the Groove Elements and an after party with more drinks and bites at Livewire Bar.

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MASTER PLUMBER MAGAZINE Summer 2024 | 15

2024 PLUMBING & GAS AWARDS

CONGRATULATIONS TO THE 2024 WINNERS! School Based Apprentice of the Year Winner: Liam Winkcup, The Industry School Liam Winkcup has shown an impressive level of enthusiasm and motivation for plumbing, despite being relatively new to the industry. His passion for drainage, a vital part of the trade that must be executed with precision stood out to the judges. Liam’s responses highlight his willingness to tackle challenging tasks without hesitation, showcasing his positive attitude and dedication to learning.

Additionally, his approach to workplace health and safety reflects a solid understanding of procedures for someone at his experience level. His focus on supporting others, along with strong backing from his employer, reinforces his commitment to becoming a skilled tradesperson.

Liam Winkcup and Ernie Kretschmer, MPAQ

Geoff Clare, CSQ; and Harrison Tresider

Bradley Jolly and Aaron Morton, Caroma

Paul Adams, Rheem; and Maxwell Gaddes

Tim Burford, Reece; and Bradley Jolly

Rob Gilman, The Service Trades College Australia; and Jeffrey Vaughan

16 | MASTER PLUMBER MAGAZINE Summer 2024

Construction Skills Queensland Merv Harris Memorial Bursary Award Winner: Harrison Tresider, Beavis & Bartels Approaching the culmination of his third year as a plumbing apprentice at Beavis & Bartels, Harrison has made a strong contribution to his workplace, with a clear passion for drainage and a focus on effective teamwork and safety.

The judges commended his commitment to problem-solving, communication, and response to feedback. Harrison’s dedication to workplace health and safety is evident, and his ability to collaborate with his team highlights the importance of communication in achieving success. His employer’s high level of support further reflects his valuable role within the team and his growing potential in the industry.

Rheem Second Year Apprentice of the Year Winner: Maxwell Gaddes, Adept Plumbing Maxwell Gaddes is a hardworking and passionate apprentice who has shown impressive development in the plumbing trade. His solid understanding of plumbing advancements and goal setting reflects a deep commitment to his craft. Maxwell’s approach to workplace health and safety is responsible and sound, highlighting his focus on maintaining high standards. He consistently reacts positively to feedback, making necessary adjustments to grow and improve. The judges commended Maxwell’s humility and confidence, qualities that are reinforced by strong support from his employer.

Maxwell is a respectful and valuable team member, dedicated to excelling in his apprenticeship.

Caroma Third Year Apprentice of the Year Reece Queensland Apprentice of the Year Winner: Bradley Jolly, Tropical Coast Plumbing Bradley Jolly has made impressive strides in his apprenticeship, showcasing a strong commitment to professional growth and workplace safety. His clear vision for the plumbing industry and solid application deeply impressed the judges, while his positive attitude and high-quality work consistently shine in client interactions. Bradley’s steady progress includes key certifications and licences in plumbing and gas work, reflecting his adaptability, effective communication, and commitment to safety. He actively pursues continuous learning, attending workshops and training sessions to stay current with industry best practices. Mentorship from seasoned professionals has been crucial to his growth, offering valuable insights. Bradley is well regarded for his dedication, strong work ethic, and reliability, making him a standout apprentice with a bright future.

The Service Trades College Fourth Year Apprentice of the Year Winner: Jeffrey Vaughan, James Giles Plumbing Jeffrey Vaughan is a dedicated and hardworking apprentice who goes above and beyond in balancing his work, family, and community commitments. His comprehensive understanding of workplace health and safety reflects a strong sense of responsibility, not only for himself but also for his colleagues and the public. Jeffrey shows a clear willingness to achieve, adapt to changing circumstances, and continuously improve workflow and business efficiencies.

His employer holds him in high regard, praising his initiative, dedication, and positive attitude. Jeffrey’s commitment to the plumbing and gas industry is evident in his thoughtful and detailed approach to every task.

2024 PLUMBING & GAS AWARDS Department of Housing, Local Government, Planning and Public Works Tradesperson of the Year Winner: James Sharvell, 2Brothers Plumbing & Gas Pty Ltd James Sharvell is a dedicated and passionate professional, deeply immersed in the plumbing, drainage, and gas industries. At the age of 22, James had successfully run major projects, including iconic Brisbane builds like Gerard’s and Moscani at James St. As the founder of 2Brothers Plumbing & Gas, James has evolved from a sole plumber into a leader, overseeing apprentice mentoring and leading by example.

James consistently works hard to ensure the satisfaction of both his team and clients. His commitment to diverse hiring is evident in his recent inclusion of a female work experience student, a first for his team. His emphasis on communication shines through in weekly onsite meetings and monthly team gatherings, fostering a strong team dynamic – all while proudly balancing his role as a father. Dedicated to continuous learning, James is pursuing an electrical course and a builder’s license.

Known for his hands-on leadership and community involvement, James regularly volunteers and sponsors local sports teams and charities. His hard work, dedication, and commitment to both his team and clients have earned him recognition as “the local plumber” and a respected figure in the industry.

James Sharvell and Anastasia Tritchler, Department of Housing, Local Government, Planning and Public Works

RWC Businessperson of the Year Winner: Nick Day, Rivercity Maintenance Service Pty Ltd Nick Day is a visionary leader with a deep awareness of the plumbing and gas industry. His unique business initiatives, strategic planning, and adaptability to changing requirements have been key to his success. Nick’s strong workplace attitude, combined with excellent customer relationship management, has led to impressive outcomes, including securing a substantial contract reward for over 3 and a half years. He is highly involved in the industry, influencing workplace culture, boosting morale, and demonstrating leadership through mentoring. His approach to difficult conversations and situations showcases his effective strategies and problem-solving skills. Nick’s ability to stand out from the crowd and drive his business forward sets him apart, and his wisdom offers valuable guidance for young apprentices entering the industry.

Austbrokers Comsure Andrea Vogler Women in Business Award Winner: Brianna Baker, Tropical Coast Plumbing Brianna Baker has quickly established herself as a natural leader in the plumbing and gas industry. Her confidence and willingness to challenge herself, even in the face of obstacles, are truly inspiring. Brianna has fostered a positive work culture, something her team appreciates daily. Brianna is regarded for her resiliency, never letting challenges deter her from her passion for the industry. As a proactive leader and role model for other females in the trade, Brianna consistently offers valuable advice and paves the way for future generations. Her achievements in such a short time are remarkable, and the judging panel commended her impact and dedication.

Tradelink Women in Plumbing and Gas Award Winner: Toni Hillman, Logan City Council Toni Hillman has demonstrated exceptional proactive leadership and a thorough understanding of industry standards throughout her career. Known for handling difficult situations with ease, Toni has also actively contributed to industry committees, supporting workers and promoting the plumbing trade to future apprentices. Toni’s involvement with the National Association of Women in Construction and advocacy for diversity and inclusion further highlights her commitment to the industry. Over the last 10 years, Toni has advanced from apprentice to Plumbing Officer, showcasing her resilience and determination in overcoming challenges, including stepping away from the tools. Her leadership and dedication make her a true role model within the industry.

MPAQ President’s Award Winner: Trevor Morris (Posthumous) Trevor was born on 24 December 1930, in Melbourne, he was a respected leader in the plumbing industry and a dedicated community member. Beginning his plumbing career in 1947, he later established Gold Coast Plumbing in 1958, contributing to iconic projects like Kinkabool, the first high-rise on the Gold Coast. He held various leadership roles within the Association and earned Life Membership in 1994. Trevor was also active in the Burleigh Heads Apex Club and the Rotary Club of Broadbeach, helping establish the Broadbeach Senior Citizens Centre, where a room is named in his honour. He was known for his integrity and problem-solving. Trevor passed away on 2 June 2024, leaving a legacy of service and dedication. His legacy continues to inspire, and this award serves as a tribute to his remarkable life and lasting impact on the plumbing community.

Nick Day and Ashley Harris, RWC

Emily Harrison, Austbrokers Comsure; and Brianna Baker

Toni Hillman and Fabian Malignaggi, Tradelink

Trevor Morris and Michael Ryan, MPAQ President MASTER PLUMBER MAGAZINE Summer 2024 | 17

2024 PLUMBING & GAS AWARDS

Kent Vickers, MPAQ President and Paul Beaumont

MPAQ President’s Industry Award Winner: Paul Beaumont Paul Beaumont is the Principal Inspector for gas work and devices at Resources Safety & Health Queensland (RSHQ). His journey in the gas industry began as an apprentice with British Gas in 1980, after which he worked primarily in the industrial and commercial sectors. Since migrating to Australia in 2000, he has contributed to various gas companies across the Gold Coast, Brisbane, and Sunshine Coast, before joining the gas inspectorate in 2010. Paul holds a gas work licence and gas work authority in Queensland and represents RSHQ on multiple Australian standards committees for gas fitting, appliance design, and emerging hydrogen technologies. He is also an active member of the Gas Technical Regulators Committee and the Institute of Gas Engineers and Managers. Paul is awarded the President’s Industry Award for his exceptional dedication to enhancing gas safety and compliance in Queensland, his leadership in shaping industry standards, and his unwavering commitment to educating and supporting the next generation of gas industry professionals.

BUSSQ Service Excellence Award Winner: Creek to Coast Plumbing Creek to Coast Plumbing stands out as a well-rounded business deeply immersed in its community. Through active contributions, advertising, and support for women in business, they foster reciprocal support for the local economy, embodying a “givers gain” philosophy. With clear quality controls in place to ensure customer satisfaction, Creek to Coast is committed to continuous improvement and strategic growth. Their promotional videos, vision statement, and strong community engagement demonstrate a thoughtful approach to business. Environmentally friendly practices, customer-focused services like arrival tracking, and effective use of business improvement software enhance their operations. A loyalty program and involvement with local initiatives like the Caboolture campaign, BPW group, and local schools further cement their role as a positive force in the community.

Damian Kavanagh, Creek to Coast; and Leigh Mackay, BUSSQ

Josh Borthwick, AECOM; and Ashley Monson, AHSCA

Adam McLucas, MM Kembla; and Matthew Venz, QLD Industrial Gasfitting Services

18 | MASTER PLUMBER MAGAZINE Summer 2024

AHSCA Queensland Hydraulic Consultancy Design of the Year Winner: Logan Hospital, AECOM The Logan Hospital Expansion project, valued at $540 million, represents a significant enhancement to regional healthcare with the addition of 206 hospital beds. This vertical expansion over an operational facility presented numerous challenges, which were met with exceptional skill and dedication.

The project required AECOM to provide innovative solutions and meticulous planning to ensure the hospital’s operations continued smoothly throughout construction. The submission provided an excellent overview, detailing the design and construction phases, the consultant’s role, and how design processes were integrated to minimise on-site queries and delays. Safety in design provisions were thoroughly outlined, ensuring compliance with operational guidelines. The project’s complexity was managed through effective stakeholder coordination and a clear focus on minimizing disruption, showcasing the team’s commitment to quality and operational efficiency.

Described as a truly one-of-a-kind endeavour, the project posed numerous challenges during its phases of design, construction, and commissioning.

The unwavering dedication exhibited throughout by all involved merits sincere congratulations. AECOM have set a remarkable precedent with this extraordinary achievement.

MM Kembla Outstanding Copper Plumbing & Gas Project of the Year Winner: Bradnams Doors and Windows, Queensland Industrial Gasfitting Services Queensland Industrial Gasfitting Services (QIGS), achieved an outstanding result with their recent project, Bradnams Doors and Windows, showcasing exceptional technical skill and adherence to gas regulations. The installation involved a complex 100mm copper gas line running 260 metres to supply a state-of-the-art vertical powder coating line. This project featured three major gas appliances: a boiler, prewash, and curing oven, all served by copper tube and fittings brazed with Oxy/LPG welding for durability. The innovative use of HDPE flues in the prewash bay effectively addressed high alkaline content issues, ensuring longevity. The new plant, relocated to a more efficient facility, boasts nearly double the capacity of its predecessor, is 43% more energyefficient, and delivers superior finishes. With over 1,200 man-hours dedicated to this project, QIGS exemplified high-quality workmanship and excellent project management, meeting all key deliverables on time.

2024 PLUMBING & GAS AWARDS Plumbing Plus Domestic Plumbing or Gas Project of the Year Winner: The Corso, 2Brothers Plumbing & Gas The Corso is a standout project that exemplifies exceptional skill and complexity.

This three-story architectural home features a comprehensive plumbing system designed with high-level domestic plumbing expertise by 2Brothers Plumbing & Gas. The project focuses on efficient water distribution, innovative fixtures, and sustainable practices, delivering optimal functionality and comfort while minimising environmental impact. Designed by top Queensland architect Justin Humphries, the build incorporates modern aesthetics and integrates seamlessly with its surroundings. Notable innovations include a hot water system plant with dual Ambiheat units and a 50L commercial Rheem tank. The project faced various challenges, including scheduling and coordination, exacerbated by Covid-related delays. Effective communication and meticulous project management ensured smooth operations and adherence to timelines. Despite these hurdles, the project’s successful completion demonstrates a commitment to quality and collaboration, making it a truly impressive achievement.

Zip Water Commercial Plumbing or Gas Project of the Year Winner: Field of Dreams, Tru-Flow Services Field of Dreams showcases exceptional attention to detail, safety, and training on a massive scale. The 17-hectare, state-of-the-art facility in Ipswich integrates beverage processing, packaging, warehousing, and distribution, all under one roof. With Frucor Suntory committing over $400 million, the plant has a capacity of up to 20 million cases annually and potential for expansion. Given the use of corrosive cleaning products, the facility required the best hydraulic materials to ensure longevity and avoid contamination. Additionally, a Trade Waste Plant was incorporated into the design to ensure no untreated liquid is discharged, with comprehensive water monitoring in place. The hydraulic design and construct package was awarded to Tru-Flow Services, ensuring this project meets the highest industry standards. Despite the formidable challenges, this project stands as a testament to effective communication, teamwork, and exceptional skills in manoeuvring through obstacles.

Steve Mcdonald, Plumbing Plus; and James Sharvell, 2Brothers Plumbing and Gas

Tru-Flow Services Team and Bob McNamara, Zip Water

#MPAQAWARDS2024

MASTER PLUMBER MAGAZINE Summer 2024 | 19

RMC FLOODGUARD™ PROVIDES PEACE OF MIND The RMC FloodGuard range has been designed to reduce the extent of flooding and water damage caused from burst flexible connection hoses.

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DID YOU KNOW? There are changes to the QLD Development Code Part 4.5 - Liveable Dwellings which now states flexible hose assemblies used for the connection of fixtures contained in a wet area must be fitted with flood stop safety valves approved under WMTS-479. The RMC FloodGuard Valve combines BOTH isolation and automatic shut-off features.

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MASTER PLUMBER MAGAZINE Summer 2024 | 21

HR

Corporate Profile Sup

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TradeR brings 30 years of experience from Rusty’s brand heritage, innovation, and quality to the workwear market. We know performance and functionality. We make products that are built to last, made with the highest quality workmanship, innovative fabrics, and years of product testing.

TradeR delivers proven products that tradies know and have grown up with. Whether it be excellence in fit, durability, or sustainability, TradeR delivers products for every TradeR consumer – backed and powered by Rusty.

MPAQ MEMBERS GET HR & WHS SUPPORT Contracting members have access to MPAQ’s HR Advisory Services for support and information relating to your employees that is specific to your plumbing or gas business.

Whether it’s an urgent HR crisis or you’re just needing simple dayto-day workplace advice, you’ll get in-depth advice specific to the situation at hand. Get support surrounding wages and Awards, leave and other entitlements, relationship and performance management, employer termination and employee resignation, WorkCover requirements, updates and changes in employment legislation, employment contracts, WHS matters, and more.

MPAQ members can call 07 3273 0800 or email advice@mpaq.com.au for support.

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HR

DRUGS AND ALCOHOL IN THE WORKPLACE A person conducting a business or undertaking (PCBU) has a duty to keep workers and the workplace safe. All workers also have a duty to take reasonable care for their own health and safety and not adversely affect the safety of others.

Alcohol and drugs (including medicines that are prescribed or over the counter) can affect a person’s ability to work safely. Therefore, it is important that a business considers how they will deal with drugs and/ or alcohol that may be used by their employees.

When considering how to keep workers and the workplace safe, it is important to identify the risks and hazards and how to address those risks and hazards. Some of the main areas for consideration include: • Whether the business operates high-risk machinery or undertakes high-risk work • The existing culture of the business, nature of work or workplace practices, and if they encourage drug or alcohol use at work – i.e. if the business provides beers on a Friday afternoon • The perceived extent of alcohol and drug use In determining the risk and hazards, it is important for a business to consider implementing a drug and alcohol management policy. A policy may include: • Identifying an affected person of drugs and/or alcohol • Self-assessment by workers • Training of workers • Implementing drug and alcohol testing and what those parameters involve: • Cut-off points for positive results

• Testing procedures – random, mandatory for all workers • Who conducts the testing – a doctor or dedicated testing business If a business is looking to implement drug and alcohol testing, some precautions must be considered before implementing testing: • A positive drug test, excluding alcohol, doesn’t always indicate impairment.

• Drug tests can produce inaccurate results, including false positives, and may have integrity or interpretation issues.

• Drug testing has limitations and may face legal challenges.

• A worker’s refusal to test doesn’t imply intoxication. They may have valid reasons unless otherwise stated in legislation, contracts, or agreements.

• Testing should be part of a comprehensive program with safeguards, clear policies, and proper education and support.

• Worker consultation is important; while agreement isn’t required, it’s preferable due to the intrusive nature of testing.

• Privacy and confidentiality must be considered.

• Random drug and alcohol testing must be truly random and should not target specific groups unfairly.

Workers impaired by drugs and/or alcohol pose a significant risk to themselves and others, increasing the likelihood of workplace injuries or illnesses. If an incident occurs, it may result in a WorkCover claim.

Depending on the circumstances, a worker may still be eligible for coverage even if they were under the influence at the time.

For further information, MPAQ members can contact the MPAQ Advisory Team on 07 3273 0800.

Article written by Emma Ross, MPAQ Senior HR Business Partner

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Ph: 1300 222 727 Email: info@tstca.com.au www.theservicetradescollege.com.au MASTER PLUMBER MAGAZINE Summer 2024 | 23

LEGAL

WAGE UNDERPAYMENT WILL BE A CRIMINAL OFFENCE STARTING 1 JANUARY 2025 On 1 January 2025, the Fair Work Act 2009 amendments creating an underpayment of wages criminal offence comes into effect. There is not much time for employers to take any necessary steps needed to minimise the risk of wage underpayment, including inadvertent underpayment.

What Employers Need to Do

Doing nothing to manage the risk of inadvertent underpayment is far riskier.

Doing nothing could, in certain circumstances, be deemed to be a deliberate underpayment, and therefore, a criminal offence.

We recommend that between now and 1 January 2025, employers review their payroll systems and payroll rules to satisfy themselves that employees are being paid correctly under and applicable industrial instrument.

Employers’ Risks

Employers Need to Check:

The first step in managing this risk is to consider the common issues that can result in inadvertent underpayments.

1. Applying the wrong enterprise agreement or modern award – Employers need to review and check that they are applying the correct industrial instrument. Most often it will be a modern award, but it may be an enterprise agreement. Applying the wrong industrial instrument can have messy flow on effects.

2. Misclassifying your employees – Minimum rates in instruments are determined by the classification. If an employee is misclassified at a lower classification, and therefore paid a lower minimum rate than they should be paid, the underpayment can quickly add up. Employers must review and analyse the classifications they apply to each employee and match, not only the position descriptions against classifications, but what the employee does in practice.

3. Misapplying allowances, overtime, penalty rates, and other ad hoc payments – Instruments often provide complex provisions on entitlements to allowances, penalty rates outside of ordinary hours and overtime. It is important to have clear and accurate pay rules for these various entitlements because incorrect application can lead quickly to significant underpayments.

4. Misunderstanding minimum engagement periods – Most instruments provide for minimum engagement hours when an employee works overtime or works on a Saturday or Sunday. For example, in many cases, an employee working on a Saturday or Sunday must be paid for a minimum of four hours even if they work less than four hours. Not applying minimum engagement period can lead to a substantial underpayment.

5. Misunderstanding annualised salaries – Many businesses pay employees an annualised salary that exceeds the relevant award minimum. The intention is that the annualised salary is paid in full satisfaction of all statutory entitlements. When determining the annualised salary, employers must ensure they pay sufficiently above the award to be able to set-off all award entitlements. So, when paying an annualised salary, employers still must consider the above factors that can contribute to an underpayment and ensure there is sufficient margin above the minimum rates to cover all award entitlements. Employers must also ensure the employment contract contains an effective set off

24 | MASTER PLUMBER MAGAZINE Summer 2024

clause or what is paid as salary may not be able to be set off against allowances, travel allowances, penalty rates or overtime rates, leading to significant underpayment claims by employees.

1. That they are applying the correct award or enterprise agreement; 2. That employees are classified correctly (for example, are employees who are being paid as a level 1 or level 2 classification more properly a level 3 or a level 4 classification); 3. Whether all applicable allowances or penalty rates are being applied and paid correctly, including, whether employees are taking their required meal breaks at the correct time; and 4. That accrued entitlements such as annual leave or sick leave are being accrued correctly.

There can be substantial benefits in employers undertaking any review in a way that gives them the benefit of Legal Professional Privilege. If there is a likelihood of underpayment, then documents produced in any payroll review may have to be disclosed, including to the authorities like the Fair Work Commission, if an underpayment claim is commenced. Undertaking a payroll review under Legal Professional Privilege means that until the employer understands what legal risk exist of an underpayment claim or prosecution, the employer can develop and implement a management plan without risking the review documents being disclosed in any court action or regulator investigation.

Acquiring a Business For anyone acquiring a business, a payroll due diligence on the business being acquired is a must. The purchaser otherwise may inherit a significant claim or become liable to criminal penalties for failing to act and ensure that the business they are acquiring has a compliant payroll.

Inadvertent underpayment is no longer a minor issue for fixing sometime down the track. Employers or business purchasers are urged to use the remaining months to ensure that the business payroll is accurate.

For further advice, call the MPAQ HR Advisory Team on 07 3273 0800.

MPAQ members also have a free 20-minute chat with Cornwalls for legal advice.

Article by Cornwalls.

Disclaimer: This information and the contents of this publication, current as at the date of publication, is general in nature to offer assistance to Cornwalls’ clients, prospective clients and stakeholders, and is for reference purposes only. It does not constitute legal or financial advice. If you are concerned about any topic covered, we recommend that you seek your own specific legal and financial advice before taking any action.

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MPAQ TRAINING Biloela Plumbing Works doing the Jetter Safety course

IMPORTANT TRAINING INFORMATION: GAS WORK LICENCE EMPLOYERS, HAS YOUR APPRENTICE COMPLETED THEIR APPRENTICESHIP RECENTLY? DID YOU KNOW?

REFLECTING ON 2024:

Empowering GROWTH AND SKILLS FOR A

BRIGHTER TOMORROW As 2024 draws to a close, we at MPAQ are proud to reflect on a year marked by growth, collaboration, and impactful training initiatives that have strengthened Queensland’s plumbing and gas industry. With the funding support of Construction Skills Queensland (CSQ), we have broadened our scope of training and upskilling, reaching new heights in workforce development and safety standards.

Our CSQ-funded training programs this year, such as the tailored safety training for the operation of Type B Jetter systems, helped alleviate the burden of the cost of training and empowered over 890 participants. The commitment of our training services team ensured these programs reached diverse communities across the state, from metropolitan hubs to regional towns like Biloela and Goondiwindi to name a few. Local collaborations, such as those with Biloela Plumbing Works, O’Brien Plumbing Goondiwindi, and their councils, have been instrumental in extending the reach of our training programs.

A standout development this year has been the increased participation of women in the training courses. With a growing number of women completing programs such as the MSMSS00019 Operate a Drain Cleaning System (Skill Set), we are witnessing a shift towards a more inclusive workforce. Looking ahead, we are committed to fostering an environment where everyone, regardless of background, has access to the skills and resources they need to succeed.

We were also honoured to be announced as a nominee for the 2024 Queensland Training Awards – Small Training Provider of the Year. We were shortlisted and named in the Top 5.

We were truly humbled by the recognition and would like to thank everyone for their support.

As we prepare for 2025, MPAQ’s commitment to quality and compliance remains our highest priority. Our Quality Management Compliance System ensures that all training programs align with the ASQA standards, safeguarding the integrity of our course offerings.

With ongoing attention to regulatory compliance, rigorous scheduling, and continuous improvement, we are building on a foundation of trust and excellence.

Looking forward, MPAQ is excited to launch new training programs, explore innovative learning technologies, and expand our partnerships to create a pipeline of skilled, futureready professionals. We invite our members, industry partners, and the wider community to join us in this journey towards a dynamic new year. As we move forward together, we are not just adapting to the future; we are helping to shape it.

Article written by Tracy Bob, MPAQ Training Services Manager

26 | MASTER PLUMBER MAGAZINE Summer 2024

If an apprentice wants to apply for an interim gas licence, they must do it within the first 12 months of completing their apprenticeship.

Requirements for an Interim Gas Work Licence in Queensland You need a licence or authorisation before you do any gas work in Queensland, regardless of whether the work is residential, commercial, or industrial.

An interim gas work licence authorises you to install, remove, alter, repair, service, and test a gas system in relation to a gas device (type A). This allows an interim licence holder to carry out most types of gas work while completing the requirements to progress to a full gas work licence.

An interim gas work licence does not include certifying.

The holder of a full gas work licence must check and certify any installation work done by an interim licence holder.

Before doing installation work, an interim licence holder will need to arrange for a full licence holder to certify the work and should check if they want to supervise the interim holder’s work.

To apply for an interim gas work licence, an individual must be a suitable person to hold a licence and hold a Certificate III in Gas Fitting or a Certificate III in Plumbing qualification (that was completed within the last 12 months) • If they meet all the requirements, they may lodge an application for a gas work licence.

• If they meet the qualifications and experience requirements but do not meet the currency requirements, they will need to pass the approved Gas Work Trade Test (the trade test) at a participating RTO before lodging an application. This is to check that their skills are current before their licence application is accepted.

• They must apply for an interim gas licence issued by the Resources, Safety and Health Queensland.

The four required units are outlined below. For further information on each of the courses, please contact the Training Services Team or check out the 2025 Training Calendar for the course dates.

CPCPCM4011 Carry out work-based risk control processes CPCPCM4012 Estimate and cost work CPCPGS4011 Design and size consumer gas installations CPCPGS4022 Service Type A gas appliances

MPAQ TRAINING

2025 Training Calendar

MPAQ TRAINING THAT LEADS TO A PLUMBING LICENCE ENDORSEMENT

BACKFLOW PREVENTION 20-22 January Brisbane 17-19 February Toowoomba 3-5 March Gold Coast

MPAQ offers training that is available online and can be completed at your own pace.

Course in Evaluating and Planning the Installation of Solar and Heat Pump Water Systems This is an approved online course required for all plumbers who wish to gain an endorsement on their plumbing licence to install, maintain, repair, replace, and test solar and heat pump water heating systems. CSQ subsidy is available for eligible students.

Backflow Revalidation Is it time to revalidate your backflow prevention endorsement?

If you are a plumber that has previously held the Backflow Prevention endorsement, the Backflow Prevention Revalidation must be successfully completed within five years of the expiry date to maintain the backflow endorsement on your QBCC licence.

MPAQ delivers an approved, online backflow prevention revalidation that is required for all plumbers who need to renew the backflow endorsement on their plumbing licence.

How do I revalidate my backflow endorsement?

Enrol in the Backflow Prevention Revalidation course via the Master Plumbers’ Association of Queensland website. Once you have completed your Backflow Prevention Revalidation successfully, you will need to provide a certified copy of your certificate to QBCC along with photo identification. You must also complete Form 24 – application for an endorsement. This form is sent to you via email along with your certificate once you have completed your Backflow Prevention Revalidation successfully.

TMV 31 January Brisbane 4 April Brisbane JETTER SAFETY 28-29 January Brisbane 20-21 February Toowoomba 6-7 March Gold Coast 18-19 March Brisbane

2025

CPCPCM4012 ESTIMATE AND COST WORK 3-4 February Brisbane CPCPCM4011 CARRY OUT WORK-BASED RISK CONTROL 27-28 February Brisbane CPCPGS4022 SERVICE TYPE A GAS APPLIANCES 24-28 March Brisbane CPCPGS4011 DESIGN AND SIZE CONSUMER GAS INSTALLATIONS 7-9 May Brisbane Scan the QR code for the full list of available classes and locations.

For further information about these courses, please contact the Training Services Team on 07 3273 0800 or visit the MPAQ website at mpaq.com.au/training.

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MPAQ members who are not yet existing Podium customers get a 10% discount when they sign up for a Podium subscription. To claim this benefit, contact Anne Williams at anne.williams@podium.com or text 0483 930 012.

9.14% SINCE INCEPTION To find out more visit bussq.com.au or call 1800 692 877. ^ Insurance cover is subject to eligibility *Average return since inception is net of investment fees and costs, taxes, and the percentage-based administration fee and based on the performance of the Balanced Growth Super option from 1 January 1985 calculated at 30 June 2024. Past performance is not a reliable indicator of future performance. Insurance cover is subject to eligibility. Read the PDSs and TMDs at bussq.com.au before deciding if a product is right for you. Issued by BUSS (Queensland) Pty Ltd ABN 15 065 081 281, AFSL 237860, Trustee for Building Unions Superannuation Scheme (Queensland) (BUSSQ) ABN 85 571 332 201.

MASTER PLUMBER MAGAZINE Summer 2024 | 27 CCJ21418 - MPAQ 90x130mm October Ad.indd 1

15/10/2024 11:50 am

INDUSTRY BENCHMARKING

2024/2025

Plumbing & Gas Industry Benchmarking Report The Plumbing and Gas Industry Benchmarking Report is developed every year based on feedback provided in an annual survey of plumbing and gas business owners in Queensland. This information aims to provide a quick snapshot of the current state of the plumbing and gas industry and become a resource for MPAQ to lobby the government on issues that are most relevant for plumbers, gasfitters, and business owners.

Scan me:

Here is some information from the 2024/2025 Plumbing and Gas Industry Benchmarking Report collated from the survey conducted in July 2024. You can access the full report by visiting www.mpaq.com.au/industry/benchmarking or scanning the QR code.

Respondents’ Profile 62% of survey respondents are based in South East Queensland. Time in business has been diverse, with 28% having been in business for 1-10 years, 57% have been doing business between 11 to 40 years, and the remaining 15% have been in business for over 40 years. Most respondents also reported they have between 1-5 employees.

Principal Types of Work Undertaken

by Businesses The top three responses remain the same as in previous years – Commercial Maintenance, Drainage, and Domestic Maintenance.

Commercial Maintenance 83.65% Drainage 78.85% Domestic Maintenance 75.96% Backflow & TMV Testing/Servicing 60.58% Gasfitting 59.62% Renovations 51.92% Rainwater Pumps and Tanks 48.08% Commercial 39.42% Roofing 36.54% Local Government 32.69% New Residential 30.77% Small/Medium Construction 29.81%

Industrial 23.08% Civil 19.23% Solar 19.23% Irrigation 15.38% Fire Protection 14.42% Major Construction 9.62% Medical 6.73% Other 4.81% Mechanical 3.85% Asbestos 0.96%

Products and Suppliers Survey respondents were asked to provide information on products, materials, and overhead expenditures.

Survey data reveals that the average annual expenditure on products and materials among respondents has surged to $835,882—a 23% increase compared to the 2022/2023 period.

This rise reflects broader industry challenges, including rising costs across the supply chain.

Purchasing priorities have also shifted, with price moving from third to second in importance, behind quality in first place.

The past year has seen significant cost increases across the board, with respondents reporting over 25% growth in material expenses, over 10% for labour, and more than 25% for overheads. This aligns with trends observed in previous years, indicating a consistent upward trajectory in operational costs.

Quality Price Relationship with supplier Client specifications Brand Product recall insurance

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INDUSTRY BENCHMARKING Charge Out Rates 70% of respondents said they charge an hourly rate. 44% said it differs per job while 46% said they have a fixed price. 33% of survey respondents only disclose charge out rates on request while 26% disclose when quoting and 16% disclose when invoicing.

There are many factors that affect businesses when they work out their charge out rates. In order of importance, survey respondents rated how these factors affected their calculations.

1

Covering expenses

2

Profit margin

3

Wages

4

Customer expectations

5

Competitor pricing

6

Other

28% of survey respondents do not charge a call-out fee (down 5% on the previous year). For those that do, 34% charge $70 and above.

41% said they do not charge additional fees for travel time (up 12% on the previous year), 8% had a flat rate, 23% charged their normal hourly rate, and 10% charged per kilometre.

When it comes to marking up the trade price for materials, the most common response provided for the average markup on materials was 21-30%, which was the same as the last two years.

Below are the average rates based on feedback from survey respondents that indicated they do not have different charge-out rates for different types of work compared to 2023/2024. Scan the QR code to view a full breakdown based on types of work.

Apprentices The survey results highlight that 63% of respondents currently employ apprentices, demonstrating a significant commitment to fostering future talent in the industry. However, key factors influencing decisions to hire apprentices include their attitude and motivation to work, as well as the financial challenge of covering costs while they attend TAFE or college. Notably, many respondents indicated they would be more inclined to hire additional apprentices if increased funding were available, underscoring the need for greater financial support to boost apprenticeship uptake.

Future Trends and Challenges • 91% do not support banning natural gas in new homes in Queensland.

• 86% support implementing renewable gases, including hydrogen and biomethane in Queensland.

Challenges that the industry thinks will have a negative impact on businesses in the next 12 months: Unlicensed People Performing Plumbing Work

78%

Managing Work-Life Balance

74%

Skills Shortage

68%

Human Resources / Employees

68%

Industry Regulators

63%

Cashflow

63%

CATEGORY

2024/25 $

2023/24 $

Workplace Health and Safety

62%

Sole Trader/Partner

118.00

118.63

Recruitment

61%

Supervisor/Manager

125.00

110.92

Training and Upskilling

61%

Tradesperson

133.00

119.73

WorkCover

59%

Trades Assistant

51.00

78.80

Builder Insolvencies

59%

1st Year Apprentice

65.00

65.09

Licensing

58% 57%

2nd Year Apprentice

84.00

73.90

Debtor Management / Bad Debts

3rd Year Apprentice

83.00

84.29

Lack of Compliance

56%

4th Year Apprentice

110.00

91.67

Quality of Supplies / Suppliers

56%

Team/Apprentice + Trades

175.00

142.20

Competition

54%

Administration/Clerical

73.00

77.00

Plumbing Inspectors/Local Government 52% Supply Shortages

50%

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MASTER PLUMBER MAGAZINE Summer 2024 | 29

PRODUCT NEWS

Meet the New Lockable End Caps from Holman Plumbing Available in 100 and 150mm, the new PVC Lockable End Cap is a great storage solution for plumbers, tradies, and hobbyists alike, that transforms standard PVC pipes into secure, waterproof storage for your gear. Whether you’re transporting pipes, hoses, cables or other awkwardly shaped items, this innovative end cap makes it easy to keep your belongings dry and protected.

Designed for convenience, the end cap features a trap door hinge and is equipped with lugs that accommodate padlocks up to 7mm in diameter. The end cap also features a rubber O-ring seal that prevents any leaks, keeping your dirty tools and gear safe from spillage or from dirtying other items. Plus, moulded snaps secure the lid in place, providing added reassurance that your items won’t shift or fall out during transport.

Find out more at www.holmanplumbing.com.au.

CHANGES TO THE SEESNAKE FAMILY OF SMALL PIPE INSPECTION REELS

EXCLUSIVE FLEET PRICING ON NEW TOYOTA VEHICLES Expanding on the current range of Toyota vehicles that MPAQ members currently have exclusive discounts on, MPAQ Association fleet pricing now includes the powerful Hilux GR Sport and the new All-Electric bZ4X. The All-Electric Toyota bZ4X launched earlier this year as Toyota Australia’s first battery electric vehicle (BEV). Featuring the latest motor generator and battery technology, the bZ4X represents a significant step in Toyota’s multi-pathway approach.

The HiLux GR Sport is proudly bred with Dakar DNA for off-road adventure. With a 10% power boost to its turbocharged 2.8L 4-cylinder engine, GR Sport is Australia’s most performance-focused diesel HiLux to date.

To purchase your new Toyota, visit your local Fleet Specialist Dealer or call 1800 444 847.

THE ECO-FRIENDLIER HYDROTAP G5 from ZIP WATER

microREEL APX - Mid-flex push cable and small 25 mm camera head for easily navigating turns and inspecting up to 30m. Includes onboard TruSense technology for advanced inspection features like TiltSense and HDR image sensor. Line capacity: 38-100mm. microREEL CA - Designed for use with RIDGID micro CA-350 inspection monitor (not included) with integrated keypad and included CA-350 adapter & docking handle accessories (TruSense features available only when using a TruSense-capable monitor.) Line capacity: 38-100mm.

microDRAIN APX - Designed specifically for small pipes, P-traps, and toilet traps with high-flex 20 m cable and small 22mm camera head.

Includes TruSense technology for advanced inspection features. Line capacity: 32-76mm.

NANOreel - Ultra-flexible push cable and smallest camera head at only 15.5mm, ideal for inspecting pipes with small diameters and tight radius bends. Line capacity: 25-64mm.

For more information, visit ridgid.com.au or phone 1800 743 443.

30 | MASTER PLUMBER MAGAZINE Summer 2024

Zip Water, a pioneer in water innovation, has launched their latest innovation with a new series in HydroTap G5, their most eco-friendly HydroTap yet.

The latest HydroTap G5 series, features an eco-friendlier refrigeration system utilising R290 refrigerant gas—a natural propane known for its low Global Warming Potential (GWP). This transition from the previous R134a refrigerant marks a significant leap in climate-conscious design, enhancing efficiency while complying with forthcoming climate regulations in Australia.

Also introduced is a redesigned front fascia with integrated airflow vents, allowing air to be expelled out of the cupboard more quickly and efficiently.

This enhancement in air-cooling technology not only maintains 100% water efficiency but also improves energy efficiency.

For more information, visit www.zipwater.com.

MASTER PLUMBER MAGAZINE Summer 2024 | 31

MPAQ EVENTS

S R Q E D A P A E M L S A PHENOMENAL YEAR BUSINES P U O R FOR INDUSTRY G MPAQ Events are unique opportunities for industry to come together and stay connected. Thank you to all our attendees and partners for making 2024 a phenomenal year for our Association! Giving back to the community is a core part of all our events. This year, we have raised a total of $17,500 for our charity partner, TIACS. TIACS is a free phone and text counselling service offering mental health support to Australia’s blue-collar community.

Brittany Lloyd-Tertis and Rod Petersen from Geberit with Dee Davenport and Stacy Irwin from A Bailey Plumbing

To check what’s coming up for 2025, visit www.mpaq.com.au/events.

Leading with integrity, driving innovation, and shaping the future of the plumbing and gas industry

er, MPAQ e Kretschm y CEO Erni CS Co-CEO Jason ut ep D Q MPA , TIA ny Cornah ent Vickers President K , and MPAQ CEO Pen ks Ban

The MPAQ Business Leaders Group unites influential businesses across various sectors, forming a powerful network of industry leaders committed to excellence, innovation, and collaborative growth. As leaders of their respective fields, group members leverage their collective expertise to drive forward industry standards, foster innovation, and advance the interests of the plumbing and gas sector.

The group recently went on a productive cruise along the Brisbane River. Thank you to our partners for helping make this event and group possible!

For more information or to be part of this group, visit www.mpaq.com.au/about/members/mpaq-businessleaders-group.

Powering the Industrial & Commercial Sector To To learn learn more more and and to to connect connect to to natural gas gas contact contact us us at: at: natural Phone: 1300 1300 001 001 001 001 Phone: Email: connectionsqld@apa.com.au connectionsqld@apa.com.au Email:

32 | MASTER PLUMBER MAGAZINE Summer 2024

MEMBER BENEFITS

MAKE THE MOST OF YOUR MEMBERSHIP with MPAQ! In addition to access to a broad range of services, products, and support, you can also enjoy discounts and special offers on products and services that will help enhance your business. We’re pleased to introduce some new offers and discounts that we’ve recently introduced.

DISCOUNTS ON WORKWEAR MEDIBANK DISCOUNTS AND OFFERS MPAQ members have access to an exclusive 8% discount with Medibank Corporate Cover, 6 weeks free when joining and maintaining eligible Medibank Corporate Hospital & Extras cover, plus waiting periods waived on extras.

Whether it be excellence in fit, durability, or sustainability, TradeR delivers products for every TradeR consumer – backed and powered

by Rusty. Enjoy 25% off TradeR workwear and 15% off all Rusty Australia items.

Find out more: www.mpaq.com. au/benefits/ trader-workwear

Find out more: www.mpaq.com. au/benefits/ medibank

10% OFF 10% OFF DELL PRODUC TS Through the partners hip of Dell Technologies and MPAQ, members can now claim up to 10% off Dell laptops, desk tops, monitors, accessories, and mu ch more all-year round.

(Applies also to sale items during promotional periods.)

Find out more: www.mpaq.com. au/benefits/dell

SUBSCRIPTION E XCLUSIVE OFFERS FOR LEGAL SERVICES Specialising in serving industry associations and construction, Helix Legal offers a free 30-minute chat with a legal expert, free access to a complete solicitors’ letter of demand service, and fixed fee prices on services.

Find out more: www.mpaq.com. au/benefits/ helix-legal

Podium is a lead management and communication platform helping plumbing businesses get new customers and convert leads faster with the help of AI. MPAQ members get a 10% discount when they sign up.

Find out more: www.mpaq.com. au/benefits/ podium

Check out all our partner offers here: www.mpaq.com.au/services/discounts

ONLINE WORKSHOP

Maximising Profitability

REGISTER NOW

Effective Pricing Strategies in the Plumbing and Gas Industry • • •

Understand margin vs markup Calculate total employee costs Explore fixed price models

MASTER PLUMBER MAGAZINE Summer 2024 | 33

TOYOTA HALO , UNLOCK YOUR FLEET'S POTENTIAL 1

Toyota Halo gives you insights to optimise your operations Toyota Halo is your complete fleet management solution. It gives you oversight over vehicle health and location2, driver behaviour, logbooking and much more, all in a simple dashboard. Whether you have a few vehicles or a nationwide fleet, your business will benefit by accessing fleet insights from almost anywhere.

With Toyota Halo, your business can optimise its operations and boost its efficiency with oversight on your fleet's location, status and performance.

Scan to sign up for the latest insights from Toyota for Business

Ready to get the most out of your fleet with Toyota Halo?

Your Association membership unlocks Toyota Fleet discounts across a great range of Toyota vehicles to help you find the right car for your lifestyle and budget.

To find out more, visit your Toyota Dealer or call 1800 679 247 1 Subscription-based. For Toyota business customers only. Requires activated DCM (until the earlier of 2033 or Telstra 4G sunset), compatible device, app installation/ connection on, third party info, mobile data, Australian network reception. GPS signal, enabled push notifications and other factors outside Toyota’s control which can limit functionality. Mobile and data usage at user’s cost. Features vary depending on vehicle model & subscription choice, and subject to change. For details and T&Cs see toyota.com.au/fleet/halo-telematics. \

* Uses third party information which may not download in real time, be accurate or cover all areas.

34 | MASTER PLUMBER MAGAZINE Summer 2024

MEMBER NEWS

HARLE GALL STEPS DOWN FROM MPAQ BOARD Harle Gall has dedicated his time and effort to the Board, and we sincerely appreciate his commitment, especially his willingness to travel from Goondiwindi to attend meetings and events. Harle became an MPAQ member in 2009, and he joined the Board to represent a rural perspective and to have a voice in policies impacting our industry. Thank you, Harle, for your dedication and valuable contributions.

Meritorious Service Awards Congratulations, Ken Baulch Ken Baulch joined MPAQ on 15 May 1977.

He previously served as secretary and then chairman of the Bundaberg Division.

Over the years, Ken has been an active and dedicated member, regularly attending events and engaging in industry activities.

Ken’s legacy in the trade continues with his son, Andrew, who is also a plumber. Ken stands as an outstanding ambassador for our Association.

Congratulations, Brian Sorohan

Harle Gall and Kent Vickers (MPAQ President)

Brian Sorohan joined MPAQ on 18 April 1979 and served as treasurer of the North Queensland Division from. Over the years, he has actively participated in numerous events, consistently demonstrating his dedication to our Association. Brian’s steadfast commitment and exemplary representation of MPAQ and our industry make him a worthy recipient of this honour.

Ken and Andrew Baulch Brian Sorohan and Kent Vickers (MPAQ President)

2024 MPAQ BOARD PRESENTED AT THE AGM On 19 November, MPAQ held the 124th Annual General Meeting and Stalwarts event at PICAC Beenleigh and new members of the 2024 MPAQ Board were announced during the meeting: Michael Ryan (Vice President), Warwick Royal (Councillor), Reginald Harper (Councillor) Bob Kimlin (Trustee), and Bill Watson AM (Trustee).

Please note: not all positions were open for election this year. Kent Vickers (President), Dennis Yarrow (Vice President), Patrick Robertson (Councillor), John Salmon (Councillor), Sean Taylor (Councillor), and Nathan Parnaby (Councillor) continue to serve as current members of the board.

Melissa Millar is appointed as External Councillor and Brad Seymour remains an MPAQ Consultant.

The principal activities of the Association during the year were representing the interests of our members to Government, conducting training activities, providing technical resources, and advancing the interests of the plumbing, gas and services industry to the community.

The MPAQ Board comprises past presidents, specialists in hot water, major contractors, experts in backflow and drainage, as well as pipe reliners and gas fitters. This diverse pool of expertise, knowledge, and regional representation at the board level equips the association to engage in meaningful discussions and (From left) Melissa Millar, Bill Watson AM, Patrick Robertson, Brad Seymour, Kent Vickers, Bob Kimlin, effectively advocate for our members at all Warwick Royal, Nathan Parnaby, Sean Taylor, Dennis Yarrow, John Salmon, and Michael Ryan government levels.

MASTER PLUMBER MAGAZINE Summer 2024 | 35

MILESTONES

CONGRATULATIONS TO OUR MILESTONE MEMBERS AUGUST • SEPTEMBER • OCTOBER NAME

COMPANY

DIVISION

NAME

COMPANY

DIVISION

Shawn Dineen

Dineen Plumbing

Far North Qld

50

Debbie Rainbow

Rainbow Group Qld Pty Ltd

Brisbane North

5

Mark Moore

Stratco (Qld) Pty Ltd

Gold Coast

40

Ben Sweet

Stanthorpe Plumbing

Toowoomba

5

North Qld

35

Jonny Stokes

Stokes Plumbing & Gas Pty Ltd

Brisbane North

5

Jackrhon Plumbing Pty Ltd

Toowoomba

30

Tristan Cassidy

Superior Plumbing and Civil

Toowoomba

5

Wayne Simonsen

Simonsen Plumbing

North Qld

30

Sunshine Coast

5

Nick Fowkes

Accurate Plumbing and Drainage Services

Brisbane South

25

Allan Prizmic

APL Plumbing & Tanks

Far North Qld

25

Paul Voerman

Paul Voerman Plumbing Pty Ltd

Far North Qld

25

Gregory Plumb Alan Miller

MILESTONE

Matthew Daly

Daly Plumbing Services Pty Ltd

Brisbane South

20

John Cuk

John Cuk Plumbing & Gas Service Brisbane North

20

Darren Nebe

Kippa-Ring Plumbing Service

Brisbane North

20

Kerry Bath

Bathy’s Plumbing

Central

15

Peter Kurtz

Biloela Plumbing Works Pty Ltd

Central

15

Ipswich

15

Liam Wellsteed

Blackbutt Plumbing Solutions

Gary Carson

Clearline Plumbing Services Pty Ltd Brisbane North

15

Darrell Tweed

Darrell Tweed Plumbing Supplies

Country

15

Jarrod Stratton

JE Stratton Plumbing

Outside QLD

15

Steve May

Mayday Plumbing Pty Ltd

Sunshine Coast

15

Craig Dillon

Palm Beach Plumbing And Drainage Pty Ltd

Gold Coast

15

Simon Peart

Peart Plumbing

Fraser Coast

15

Nick Moore

SFA Australia Pty Ltd

Brisbane South

15

Jamie Emanuel

The Plumber Guy

Brisbane South

15

Brisbane South

15

Brett Mulhall

Anthony Hayman Aptus Plumbing & Gas Pty Ltd

Brisbane North

10

James Giles

James Giles Plumbing Pty Ltd

Fraser Coast

10

Anthony Musso

Mareeba Shire Council

Far North Qld

10

Noah Hampsey

NJH Plumbing Pty Ltd ATF Nolu Trust Brisbane South

10

Sean McCann

Plumbing Aid Pty Ltd

Brisbane North

10

Mark Brodhurst-Hill Q Plumb and Gas Pty Ltd

Brisbane South

10

Wade Higson

WBH Plumbing

Brisbane North

10

Karl Ernst

X Factor Plumbing

Toowoomba

10

Benjamin Thomas Ben Thomas Plumbing

Brisbane South

5

Scott Walker

BuildTuff Pty Ltd

Brisbane North

5

Andrew Burton

Burtons Plumbing Solutions

Sunshine Coast

5

Corey Abood

CA Plumbing Drainage & Gas

Fraser Coast

5

Daniel Earea

Danz Plumbing & Gas Fitting Pty Ltd Brisbane North

5

Paul Mcilroy

Dimac (MPC)

5

North Qld

David Erhard

DJE Plumbing

Gold Coast

5

Kristy Preston

East Coast Hydraulics Pty Ltd

Brisbane South

5

Rod Hinkley

Flow On Plumbing & Roofing Pty Ltd Sunshine Coast

5

Kelly Byles

Mainline Drainage Pty Ltd

Brisbane South

5

Cale Cody

Malandot Plumbing

Brisbane North

5

Michael Blee

Ozzi Kleen

Sunshine Coast

5

Leon Maxwell

Pipemax

Sunshine Coast

5

Tyson King

Plumbrite Solutions

Brisbane South

5

Shane Worrall

QLD Quality Plumbing

Brisbane North

5

36 | MASTER PLUMBER MAGAZINE Summer 2024

MILESTONE

Grant Kingston

The Kingston Family Trust

James Garcia

The Plumbing Doctor (Queensland) Gold Coast

5

Lachlan Cooke

Tropical Coast Plumbing

5

David Roos

Wet Tropics Plumbing

Garth Thefs

Mackay Far North Qld

5

Fraser Coast

5

35

30

MILESTONE

MILESTONE

YEAR

Todd Fiedler & Les O’Keefe Wurtulla Plumbing

YEAR

Shane Emms - Commercial Sales and Service Director Australia Zip Water

35 YEAR

MILESTONE

Kent Vickers (MPAQ President) and Jordan Paterson Hervey Bay Plumbing

20 YEAR

MILESTONE

Chris and Helene Vella with Dennis Yarrow (MPAQ Vice President) and Sean Taylor (MPAQ Councillor) - Chris Vella Plumbing

MILESTONES

15

15

MILESTONE

MILESTONE

YEAR

Kayla Weathers, MPAQ, with Leigh Mackay and Georgia Gowan - BUSSQ

YEAR

Kerry Bath - Bathy’s Plumbing

15

15

MILESTONE

MILESTONE

YEAR

YEAR

THE COUTA GROUP PTY LTD CELEBRATE 10 YEARS AS AN MPAQ CORPORATE SUPPORTER The Couta Group Pty Ltd was founded by Gavin Shaw in 2005. It started with GasPex piping, then expanded to include WaterPex piping, DWV PVC fitting and copper press fittings. The company’s major highlights are having piping in some of the biggest projects in Australia, including Brisbane Sky Tower. They were also the BRW Fastest Growing Company in 2008. Looking to the future, The Couta Plumbing Group Pty Ltd will continue to innovate, especially in Pex Piping, their brand, and product range.

Congratulations on reaching this milestone!

10 YEAR

MILESTONE

Simon Peart and Kent Vickers (MPAQ President) Peart Plumbing

Leah Govorko (MPAQ) with Chris Thirkettle Atlantis Plumbing & Drainage

15

10

MILESTONE

MILESTONE

YEAR

Biloela Plumbing Works Pty Ltd

YEAR

Brett Mulhall - Aptus Plumbing & Gas Pty Ltd

10 YEAR

MILESTONE

Luke McNicol - Consort Plumbing

5

YEAR

MILESTONE

Grant Kingston and Team - GK Plumbing & Gas

5

YEAR

MILESTONE

5

YEAR

MILESTONE

Cameron Lamb - The Couta Group

MACRO PLUMBER REACHES 5 YEARS OF MEMBERSHIP Macro Plumbing, founded by Ben Featherston in 2019, is marking five years of membership with the Master Plumbers’ Association of Queensland (MPAQ). Over the years, the company has grown into a reliable resource for civil, commercial, and residential plumbing contractors, facility managers, builders, developers, local government authorities, and the public. They specialise in high-pressure water jet rodding (Class A and B), CCTV pipe inspections and detailed reporting, backflow and YMV testing and reporting, NDIS home modification works, all gas fitting works, and compliance issues.

Key achievements include obtaining NDIS accreditation through the rigorous screening and auditing process and being a 2020 Plumbing Ambassador. Ben highlights the importance of MPAQ’s role in keeping members informed of legislative changes and industry advancements.

Macro Plumbing remains committed to delivering specialised services and embracing renewable opportunities for the future.

Congratulations to Macro Plumbing on reaching this milestone!

5

YEAR

MILESTONE

James Faithful Unique Elementz Plumbing & Gas Pty Ltd

Shane Worrall and Penny Cornah (MPAQ CEO) QLD Quality Plumbing

Ben Featherston - Macro Plumbing MASTER PLUMBER MAGAZINE Summer 2024 | 37

NEW MEMBERS

WELCOME TO MPAQ’S NEW MEMBERS & ASSOCIATES AUGUST • SEPTEMBER • OCTOBER NAME

COMPANY

DIVISION

Liam Brien

Aesthetic Plumbing Sunshine Coast

Sunshine Coast

Shaun Tulk

Bathroom Products Australia Pty Ltd

Brisbane North

Larry Prosser

Beyond Payments

Brisbane North

Niles Brigden

Brigs Plumbing & Roofing

Brisbane South

Paul Gray

Central Plumbing Services Pty Ltd

Brisbane North

Joshua Chester

Chester Plumbing Co.

Brisbane South

Wayne Jarvis

Clearmark Construction Pty Ltd

Far North Qld

Zakkary Coffison

Coffison Plumbing Pty Ltd

Brisbane North

Rhys Cunningham Cornerstone Plumbing & Gas Services

Brisbane North

Chris Williams/ Lonne

Crisp Plumbing Services

Brisbane South

Scott Weaver

D&S Plumbing Group Pty Ltd

Brisbane North

Adrian Driver

Drivers Plumbing & Gas Services

Brisbane South

Damon McLeod

DRM Plumbing FNQ Pty Ltd

Far North Qld

Samuel Dusting

Dusting Plumbing Services

Mackay

Tyson Cruickshank Elite flow plumbing co

Brisbane South

Ben Wilkie

Float Plumbing and Gas

Gold Coast

Julian Verdouw

Flow-Tech Plumbing Drainage & Gasfitting

Brisbane North

Corey Francis

Francis plumbing and gas

North Qld

Shona Gurnett

Gurnett Plumbing Solutions

Gold Coast

Lachlan Wilton

LC Plumbing and Gas

Sunshine Coast

Lee Ellis-Mellor

Lee’s Plumbing & Gas Fitting Services Pty Ltd

Far North Qld

Corey Lenihan

Lenihan Plumbing Group

Brisbane South

Liam Enoch

Lexen Plumbing and Gas Pty Ltd

Brisbane South

Matthew Werrell

Matt Werrell Plumbing

Gold Coast

Vanessa McCouat McCouat’s Plumbing

Ipswich

Michael Ryan

Mick Ryan Plumbing and Gas

Toowoomba

Nickolas Miotti

Miotti Plumbing & Gas

Brisbane South

Martyn Burrows

MJ Gas & Plumbing

Fraser Coast

Ian Moffat

Moff’s Revit Modelling Pty Ltd

Brisbane North

Beth Arnold

Moon Plumbing

Brisbane North

Jesse Nixon

Nixon Plumbing & Gas

Country

Michael Connors

Pipe Relining Brisbane

Brisbane North

Stephanie Duffy

Plumbmasters

Gold Coast

Anne Williams

Podium

Outside Qld

Dan O’Brien

Range Plumbing

Brisbane South

Ben Hern

Reactive Plumbing & Drains

Brisbane South

Jason Smyth

Smyth Financial (Aust) Pty Ltd

Central

Robert Kelso

Strongcast Pty Ltd

Brisbane South

Taylor Maas

Taylored Maintenance Pty Ltd

Fraser Coast

Beau Ryan

Weetya Plumbing

Far North Qld

Justin Bagley

Whole Plumbing Integration

Brisbane South

Mitchell Walsh

Gold Coast

Mark Berts

Mackay

Mark Jones

Outside Qld

38 | MASTER PLUMBER MAGAZINE Summer 2024

Blake, Boyd, Ben, and Stuart - Reactive Plumbing

Anthony Brady - Scarbourough Plumbing

Michael Connors and Leah Govorko (MPAQ) - Pipe Relining Brisbane.

Pipe Relining Brisbane prides itself on being able to offer the best quality pipe relining services for fixing cracked, broken, or damaged pipes for both residential and commercial properties. Visit www.pipereliningbrisbane.net.au for more information.

PAGE SUPPORTERS HEADING

THE SUPPORTERS OF OUR INDUSTRY Platinum Corporate Supporter Ampol Austbrokers Comsure BUSSQ Building Super GWA Group MM Kembla Reece Reliance Worldwide Corporation Rheem Australia Pty Ltd The Service Trades College Australia Toyota Tradelink WFI Insurance Zip Heaters (Aust) Pty Ltd

1300 365 096 1800 122 194 07 3369 1111 07 3131 5887 07 3868 7888 07 3008 9610 07 3018 3440 07 3412 9200 07 3255 5698 02 9710 3831 07 3260 9777 1300 934 934 02 9796 3100

Gold Corporate Supporter Allproof Industries Pty Ltd Aptella Bretts Trade Plumbing Supplies Fergus Trade Software Galvin Engineering Pty Ltd Geberit Pty Ltd Halgan Pty Ltd Plumbing Plus Bathroom Kitchen Laundry Pty Ltd Simpro Uponor

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Silver Corporate Supporter AustWorld BUSY At Work Construction Skills Queensland Cook’s Plumbing Supplies – Head Office QLeave RELN SFA Australia Pty Ltd Stiebel Eltron (Aust) Pty Ltd

1300 780 430 13 28 79 1800 798 488 02 9630 5250 1300 753 283 02 9605 9999 1300 554 779 1800 153 351

Corporate Supporter Abey Au Advanced Enviro-Septic Aqua Cooler Pty Ltd Aquacure Water Treatment Pty Ltd Aquaknect Aquatech Solar Technologies Pty Ltd Ascot Pipe Relining Australian Gas Networks Australian Industry Trade College Gold Coast Australian Pump Industries Pty Ltd Australian Valve Group Azzurra Bathroom Furniture Bathroom Products Australia Pty Ltd Bermad Water Technologies Beyond Payments Bizmatrix Bluebeam, Inc. Con-Serv Corporation Australia Pty Ltd Cornwalls Law + More Elson Australasia Pty Ltd Emerson Valvcheq Backflow Enware Australia Pty Ltd Everhard Industries Pty Ltd Gas Components Australia Global Roto-Moulding Pty Ltd

07 3369 4777 07 5474 4055 0421 246 504 0732776696 07 3805 3800 07 5520 6701 0428 037 358 1300 001 001 www.aitc.qld.edu.au 02 8865 3500 03 9462 2666 07 3630 1122 1300 717 717 03 9464 2374 07 3505 2206 1300 588 749 07 36085738 07 3630 5744 07 3223 5900 1300 169 026 07 3260 2555 02 8556 4000 131 926 07 3255 9255 07 4697 7099

Gould Instruments Graf Australia Pty Ltd Groundplan Software Helix Legal Lifestyle Tradie Group Pty Ltd Modus Operandi Moff’s Revit Modelling Pty Ltd No Blows Ocean Protect Ozzi Kleen Plastec Australia Pty Ltd Plumbers’ Supplies Co-Operative Limited Podium Porters Precero PROTRADE United Pump Stations Direct Pure Hydrogen Operations Pty Ltd QUT Facilities Management Rain Harvesting Rehau Pty Ltd Ridge Tool (Aust) Pty Ltd Rinnai Samios SFA Australia Pty Ltd Shower Sealed Pty Ltd Smyth Financial (Aust) Pty Ltd Snap Fire Systems Pty Ltd Specialised Plumbing Centre Stoddart Storm Plastics Pty Ltd Stratco (Qld) Pty Ltd Strongcast Pty Ltd Studor Australia Pty Ltd Supagas TAFE Queensland Taylex Australia Pty Ltd The Bidet Shop The Couta Group Pty Ltd The Wondercap Company Pty Ltd Totally Workwear Tradie Finance Valves R Us Viega Pty Ltd Vinidex Pty Ltd Xact Accounting Zetco Valves Pty Ltd

0419 198 123 08 9437 4949 07 3062 7737 1300 243 549 1800 704 822 0488 082 533 0421 465 075 0438 689 343 1300 354 722 07 5459 4900 0754134444 02 8118 6000 0425 861 546 07 4967 3333 07 4728 7951 1300 767 774 08 8275 8055 02 9955 4008 07 3188 2331 07 3248 9600 07 5527 1833 03 9930 7000 1300 555 545 07 3907 8399 02 9882 6200 1300 519 133 0403 439 502 07 3390 5420 07 3862 1166 07 3440 7600 08 8374 3277 07 3451 4444 07 3207 1753 1300 551 519 13 78 72 07 3244 0209 07 3441 5200 07 5591 7744 03 8405 3386 07 5539 3665 07 3249 4000 1300 391 390 07 3865 1488 02 8858 2600 07 3277 2822 1300 233 723 02 9516 1336

Associate Councils Aurukun Shire Council Brisbane City Council Bundaberg Regional Council Cook Shire Council Gympie Regional Council Isaac Regional Council Livingstone Shire Council (LSC) Logan City Council Mackay Regional Council Mareeba Shire Council Moreton Bay Regional Council Quilpie Shire Council Southern Downs Regional Council Sunshine Coast Regional Council Toowoomba Regional Council Townsville City Council

07 4060 6840 07 3403 8888 07 4130 4814 07 4082 0500 1300 307 800 07 4964 5400 07 4913 5000 07 3412 3412 07 4961 9011 07 4086 4500 07 3205 0555 07 4656 0500 1300 697 372 07 5420 8618 07 4688 6764 13 48 10

MASTER PLUMBER MAGAZINE Summer 2024 | 39

CONSTRUCTION PLASTICS

PVC PIPE AND FITTINGS CAN BE MANUFACTURED INTO NEW PIPES THAT CAN LAST OVER 100 YEARS!

constructionplasticsrecyclingscheme.com.au

WHILE ON-SITE, COLLECT PVC OFF-CUTS & DROP THEM OFF AT ONE OF OUR BIN LOCATIONS. TOGETHER WE CAN BUILD A MORE RESPONSIBLE, SUSTAINABLE FUTURE.

DID YOU KNOW? We now have 40 bin locations across Queensland. Find out more.